An IT Convergence presentation delivered at Collaborate 10 OAUG & IT Convergence are joining forces to bring you compelling Oracle Applications Workshops like no others can! www.itconvergence.com/workshops IT Convergence 2010 All rights reserved. Planning for R12 Introductions IT Convergence Overview Planning Concepts Leveraging the Approach Some of the New Features Lessons Learned Rolling out in Latin America Summary Agenda Planning for R12 IT Convergence Overview We are a True Partner IT Convergence 2010 All rights reserved. Planning for R12 Create value by improving business processes through better use of technology. Our Mission IT Convergence 2010 All rights reserved. Planning for R12 Global Reach, Local Expertise NEW YORK CHICAGO SAN FRANCISCO SHANGHAI MEXICO BUENOS AIRES SAN PABLO IT Convergence 2010 All rights reserved. Planning for R12 ARGENTINA AUSTRALIA AUSTRIA BELGIUM BRAZIL CANADA CHILE CHINA COLOMBIA CZEC REPUBLIC DENMARK DOMINICAN REPUBLIC DUBAI EGYPT EL SALVADOR GABON GERMANY HONG KONG INDIA INDONESIA ISRAEL ITALY JAPAN KOREA KUWAIT MALAYSIA MALI MEXICO MOROCCO NICARAGUA NORWAY PANAMA PERU POLAND PUERTO RICO SAUDI ARABIA SENEGAL SINGAPORE SPAIN SOUTH AFRICA USA CANADA PANAMA BRAZIL AUSTRALIA MOROCCO MALI GABON MALAYSIA DENMARK GERMANY ITALY JAPAN KOREA TAIWAN CHILE PERU EL SALVADOR VENEZUELA DOMINICAN REPUBLIC COLOMBIA BOLIVIA THAILAND FRANCE UNITED KINGDOM URUGUAY ISRAEL SAUDI ARABIA DUBAI INDIA CHINA INDONESIA NORWAY SPAIN SWITZERLAND BELGIUM HONG KONG PHILIPPINES NICARAGUA ARGENTINA PUERTO RICO SENEGAL SUDAN EGYPT KUWAIT TUNISIA NETHERLANDS CZECH REPUBLIC AUSTRIA POLAND HUNGARY SOUTH AFRICA 600+ customers, engagements in over 50 countries IT Convergence 2010 All rights reserved. Planning for R12 A True Full-Service Option E-Business Suite, Technology and Fusion Middleware Consulting Empower your staff with functional and technical education Cost effective and accessible development Simplify the complexity and cost of IT management IT Convergence 2010 All rights reserved. Planning for R12 Consulting Services Full Project Lifecycle Capabilities Assessment and Strategic Planning Global Program/Project Management Business Process Re-engineering Applications and Technology Services Implementations, Upgrades and Migrations Business Intelligence & Reporting Development & Database Services Security & Identity Management IT Convergence 2010 All rights reserved. Planning for R12 Education Services Maximize the Value of your IT Investment Functional and Technical Education Training Business Process/Procedures Documentation Change Management & Planning Custom Training Materials Multiple formats: eLearning / Web-based On site / Remote Bootcamps Train the Trainer IT Convergence 2010 All rights reserved. Planning for R12 Development Services Cost-effective and Accessible Development Nearshore development Staff leasing Oracle ERP and CRM J2EE and JAVA IT Convergence 2010 All rights reserved. Planning for R12 Support & Hosting Services Comprehensive Managed Services and Hosting Planning Concepts Oracle R12 across the globe IT Convergence 2010 All rights reserved. Planning for R12 C o s t T i m e Risk Prioritize these variables when defining your implementation strategy Define a Global Process Model and then rollout Rollout Options IT Convergence 2010 All rights reserved. Planning for R12 Rollout Options Business / Org. Unit 1 Phase 1 of 1 QTC PTP MTE Business / Org. Unit 2 MTE Business / Org. Unit 3 MTE QTC QTC PTP PTP Phase 1 Phase 2 Phase 3 Business / Org. Unit 1 QTC PTP MTE Business / Org. Unit 2 Business / Org. Unit 3 Business / Org. Unit 1 Business / Org. Unit 2 Business / Org. Unit 3 MTE PTP QTC Phase 1 Phase 2 Phase 3 Phase 1 Phase 2 Phase 3 Business / Org. Unit 1 QTC PTP MTE Business / Org. Unit 2 Business / Org. Unit 3 Global Cut-over BIG BANG Geographic Implementation Functional Implementation Hybrid Implementation IT Convergence 2010 All rights reserved. Planning for R12 Rollout Options Key factors to consider for each rollout model: Benefits Risks Disadvantages Selection criteria IT Convergence 2010 All rights reserved. Planning for R12 Global Implementation Considerations Building Blocks Leverage leading practices: Standard Business Process Flows Regional Specific Localizations Organization Structure Operating Units, Set of Books, Inventory Orgs Foundation Framework Globalization of Operations: Shared Global Masters Integrated Business Processes Language, Security, Workflow Controls Standard Reporting Data Definitions Ensure consistent use of the system and its modules throughout the enterprise, respecting legal statutory Regional Localizations Global Design Model Standard Processes A m e r i c a s A s i a
P a c i f i c E u r o p e IT Convergence 2010 All rights reserved. Planning for R12 Global Implementation Considerations Utilize Global Definitions for key Master Data across the Enterprise Utilize standards set for: Chart of Accounts Customer Information Supplier Information Items Organization Structure Employees (min. info) Common Shared Data Model Items Chart of Accounts Organization Structure Customers Suppliers Employees IT Convergence 2010 All rights reserved. Planning for R12 Globalizations and Languages Globalizations versus Localizations Localizations vary by country and have design considerations Apply globalization patch sets early as your arrive to each region and understand implications on production Apply languages as required for forms, reports, segment values, lookups, responsibilities, menus, user messages, sub ledger fields Understanding _TL tables and Oracle translated values versus user translated values and system functionality Future patches will be applied in native language and then some will need to be translated and applied under Multiple Language Support Leveraging the Approach Oracle R12 across the globe IT Convergence 2010 All rights reserved. Planning for R12 Change Management Training Project Lifecycle Set goal to ensure knowledge sharing & transfer throughout the projects lifecycle Specific learning events will occur at certain points in the project lifecycle Project Team Training - Oracle Applications Overviews - Tutor Documentation Train- the-Trainer End User Training Applications & Technology Training Classes Coach/Mentor (CRPs Hands -on) Tutor Documentation Advanced Training Classes Time START - UP PRODUCTION - - - - E f f o r t IT Convergence 2010 All rights reserved. Planning for R12 Project Approach & Methodology ITC Toolkit Project Materials Utilize proven Oracle Application Implementation Methods (AIM) EasiPath for Migration (EMM) Upgrade Oracle AIM for Business Flows Methodology Re-Implementation Combine Methods for Migration & Implementation of new processes Leverage ITC Oracle R12 Project Documentation & Templates Project Management Plans, Status Reports (CR010 & WM020) Business Requirements & Country Localizations (RD020 & RD030) Application Configuration Parameter Guides (BR100) Test Case Business Scenarios (TE040) Others such Data Conversion Strategy (CV010), Design Specifications (MD050), etc. Oracle Applications Overview Training Materials IT Convergence 2010 All rights reserved. Planning for R12 Assessment Approach Strategic Migration Roadmap Focus Business Assessment Map Requirements to R12 Perform Gap Analysis Evaluate Best Practice Business Models Conduct Process and Requirements Review Sessions Identify Pain Points in the Process Prioritize Improvement Opportunities and Value to the Business Training Needs Analysis RIE vs. Functionality Review Technology Assessment Systems Integration Mapping Assessment Results Upgrade enhancements, gaps, and solution review Upgrade approach discussions, time lines, resources, etc Training and Support Requirements 1 Plan & Initiate Analysis Study 2 Perform Business/System Assessment 3 Define & Map Future Solution 4 Prepare Implementation Options High Level Roadmap CR010 Project Management Plan High Level Project Plan Mobilize and Plan Assemble Team Define Focus Areas for Assessment Confirm Participant Schedules Perform Delta Training Prepare and Execute Project Kickoff Gather and Review Existing Requirements and Process Documentation IT Convergence 2010 All rights reserved. Planning for R12 Project Approach AIM for Business Flows Transition Prepare Production Environment Convert and Verify Data Begin Production Perform Acceptance Test Convert and Verify Data Begin Production Perform Acceptance Test Definition Build Production Elaboration Project Planning Conduct CRP 1.0 (Familiarization) Conduct CRP 1.0 (Mapping) Identify Exceptions Conduct Business Architecture Workshops Design Extensions Prepare Custom Test Scripts Create and test Custom Extensions Maintain System Propose Future Direction Perform Systems Integration Test Determine Exception Update Procedures Update Setups Update Test Script Prepare CRP 3.0 Conduct CRP 3.0 Identify Exceptions Determine Exception Determine Exception Dispositions Update Flows Environment Determine Exception Update Procedures Update Test Script Prepare CRP 2.0 Conduct CRP 2.0 Identify Exceptions Determine Exception Dispositions Update Flows Update Setups Environment Identify Exceptions Maintain System Propose Future Direction For implementations and re-implementations, ITC proposes to complement Teletechs Program Management approach and methodology with Oracles AIM for Business Flows. IT Convergence 2010 All rights reserved. Planning for R12 Process Methodology and Approach Global Design Deployment Oracle Process Training Introduce Standards concept Localizations COA Supplier Structure Customer Structure Shared Value Definition Conversion Strategy MLS Strategy Establish Project Controls Establish Communication Plan Establish Change Mgmt Plan Define training program Work plan creation Confirm & Validate Regional Deployment against Global Design Template Power user training Conference Room Pilot Map and collect data Identify and resolve gaps Identify add-ons (workflow, alerts, reports, FSGs, etc.) Enter data Identify country specific values End User Training for UAT User Acceptance Testing Sign Off of processes End User Training Cut over planning Migrate configurations to production Conversion Cut over Staff augmentation post go live On-site for major hubs Consolidated for remaining sites Shared Design & Tools Education Definition Elaboration Build & Test Transition Post Production Support IT Convergence 2010 All rights reserved. Planning for R12 Project Approach & Methodology Oracles Easipath Migration Method (EMM) R12 Migration Project Phases: Project Management Business Requirements Review Requirements Mapping Update Migrate Appl. & Tech. Architecture Migrate Custom Extensions Data Migration Documentation Business System Testing Training Production Migration Production Migration Assessment Update & Test Transition IT Convergence 2010 All rights reserved. Planning for R12 Major Business Process Changes Upgrade or Re-implement? Major Organizational restructuring Significant Set-up changes required e.g. new COA Heavily Customized Multiple environments to be merged New Application to be implemented No major process changes No major Organizational restructuring COA Unchanged Re-implement on R12 Upgrade to R12 Geographic Expansion e.g. new country roll out Historical data can be viewed separately Current system is clean, reconciled and up-to-date Business Consolidation Globalization Merger & Acquisitions Shared Services Single Org or Multi-Org Common Business Process Shared Services operating model Central master data source Simplified Reporting Financial Consolidation Business Intelligence Real-Time Result Reduces support costs Minimize customization Enhanced Performance Leverage Oracles R&D Considerations for R12 Migration Upgrade vs. Re-Implement? IT Convergence 2010 All rights reserved. Planning for R12 Business Process Flows Business Requirement Definitions, Localizations, Configuration Guides Education Training & Procedure Materials Unit and Integration Testing Scenarios Project Toolkit Oracle Applications Education & Implementations Provide a tool kit that enables a jump start for global implementations. N o Cat ego ry Process Analysis Question Response R e vi si t Y / N 1 Pro duct ion Typ e Do youuseroutings and alternate routings? 2 What arethe average number of operations for eachrouting? 3 Cha nge Poli cy Howmanydifferent kinds of Bills of Material do you maintain? (Manufacturing, Costed, Planned As-Built, As- Designed, As-Sold, andso on) 4 Does ECN Implementation increasetherevisionnumber or constitute adifferent part number for the endproduct? 5 Howmanypeople initiate, process and implement ECNs? 6 Do youcomplywithcorporate level engineeringchanges? 7 What is thetypical leadtime for implementingECNs? This questionmaydepend ontype of ECN. Test No Test Case Name Input Data Method To Validate Expected Result PUR-1304 ReceiveItems toReceivingInspection Header Information, Quantity, Subinventory andAcceptance Code View Quantity On-Hand Items witha routingof "Inspection Required" cannot be deliveredto inventory until they are inspected PUR-1308 ApproveInspectedMaterial Header Information, Quantity, Subinventory andAcceptance Code ReceivingAccount Distribution Report Query thereceivingtransactions andverify the approval is documented; thestatus for the PUR-1305 Deliver ReceivedGoods to Inventory Checkbox to deliver ReceivingTransaction Register Inventory balances reflect delivery toinventory AP-0101 Enter invoice batch and standardinvoices Multiple Client Invoice Query ontheinvoiceinthe Invoice Workbench; verify the invoiceis approvedor run "Invoice Register" report Invoice Batch andInvoices created AP-0701 Approveindividual invoice withina batch Query the invoice inthe Invoice Workbench or run "Invoice Register" report for all Unapprovedinvoices One invoice withina batchis approved AP-0802 Print checks andconfirmpayment batch Run "Final Payment Register" andreview Printedchecks PUR-1310 Correct DeliveredQuantities ReturntoReceiving ReceivingTransaction Summary The appropriate quantities in Inventory, Receivingor Expensed are updatedto reflect thecorrection PUR-1315 ReturnMaterial To Receiving Quantity andReturnto Receiving Transaction Status Summary Inventory andReceivingbalances reflect thequantity to be returned tovendor PUR-1311 Correct InspectedQuantities Correct with appropriatecode ReceivingTransaction Summary The correctedinspectionquantities appear as non-inspectedin ReceivingInspection PUR-1307 Reject InspectedMaterial CheckExceptions Box inWindow ReceivingExceptions Report Query thereceivingtransactions andverify the rejection is documented; thestatus for the PUR-1316 ReturnMaterial To Vendor Quantity, Supplier, RMA Number Receipt Adjustments Report Inventory or Expense balances reflect thequantity of material returnedto the supplier andPO AP-0202 Enter debit memo basedon returnto supplier details Client Debit Memo Query of theDebit memo or run "Invoice Register (R2i Modified) Approveddebit memo invoices AP-1201 Post AP invoices only toGL Client Invoices AP invoices transferredto GL and imported AP-1202 Transfer AP payments only to GL Client Payments AP payments transferredto GL and imported Order to Drop Shipment Credit Approval to Customer PicktoOrder to Shipment Customer Return to Credit Customer Return to Replacement Customer Invoice to Cash Configureto Order to Shipment Assembleto Order to Shipment Lead to Order Order to Shipment Order to Buy Shipment Revenue to Post Order to Customer Invoice Order to Cash Business Flow Order to Cash Business Flow Forecast to Plan Business Flow Forecast to Plan Business Flow Enter pr ise Roles Demand Planner Planner Invent or y Planning Manager Demand Manager Enter pr ise Roles Demand Planner Demand Planner Planner Planner Invent or y Planning Manager Invent or y Planning Manager Demand Manager Demand Manager Design t o Release Customer Collabor at ion t o Consensus Forecast Supplier Collabor at ion t o Supplier Commitment Opport unit y t o Forecast t o Management Rollup Plan t o Schedule Requisition to Receipt Direct PF2028 Manage Production Forecast PF2028 Manage Production Forecast Define the parameters forforecast consumptionand consumeforecast. PF3001 Plan NonMRP Material PF3001 Plan NonMRP Material PlannonMRP planned materials usingKanban planning, MinMax Planning, Reorder point, cycle counts, etc.. PF1966 Generate ItemSafety Stock Levels PF1966 Generate ItemSafety StockLevels Calculate for all locations where items have maintained safetystocklevels. PF1963 Collect Demand VariabilityData PF1963 Collect Demand VariabilityData Collect demanddata includingforecast confidence levels fromall relevant sources. PF1967 Collect Forecast Data PF1967 Collect Forecast Data Collect Historical Sales andShipments Data to use for statistical forecasts. PF2011 Generate Sales Forecast PF2011 Generate Sales Forecast Generate statistical forecast basedon sales andshipment history. PF2021 Achieve Consensus Forecast PF2021 Achieve Consensus Forecast Review forecasts ona regular basis and revise as needed. PF2038 Run Production Plan PF2038 Run Production Plan LaunchProduction Plan PF2039 Analyze Plan, KPIs and Exceptions PF2039 Analyze Plan, KPIs and Exceptions Analyze Plan, KPIs, exception messages andcounts prior to releasing orders from the plan PF2040 Release Schedule PF2040 Release Schedule Release the productionschedule toworkareas and procurement. PF3005 Implement Revised Constraints PF3005 Implement Revised Constraints Implement the revised constraints basedon the collaboration results. PF3004 Collaborate on Revised Constraints PF3004 Collaborate on Revised Constraints Collaboratewith internal and external parties to agree on revisedconstraints. PF3003 Simulate with Revised Constraints PF3003 Simulate with Revised Constraints Runthe planin simulation mode with revised constraints to model potential solutions to limitations. PF3002 Adjust Plan PF3002 Adjust Plan Make manual adjustments to the plan basedonplan review andnew information PF1962 Collect Supply VariabilityData PF1962 Collect Supply VariabilityData Collect historical suppler performance datafromall relevantsources and translate into compatible format. Cus tomer Collabor at ion t o Consensus Forecast Supplier Collabor ation to Supplier Commitment KPI KPI KPI KPI KPI KPI KPI KPI Process ID Process Name Process Definition Primary Application Module Primary Role PR Procurement Thisprocesscoversfunctional management of procurement activity. PRS01 Supplier Contracts Thisprocesscoversnegotiatingsupplycontracts. It includesadministrating contractual andlegal documentationandsupportingsupplier performance evaluations. PR0131 Analyze SourcingRequirements Thisprocesscoversidentifyingstrategicsourcingopportunitiesand collectingaggregatedemandfor specificsourcingrequirements. Sourcing Purchasing Manager PR0132 Evaluate and AwardNegotiations Thisprocesscoverscollectingandevaluatingresponsestoawarda contract or agreement toasupplier. Sourcing Purchasing Manager PR0133 Maintain Negotiated Supplier Contract/Agreement Thisprocesscoversadding, modifyingor renewingnegotiatedsupplier contractsandagreementsasnecessary. PR0134 Evaluate Supplier Contract Performance Thisprocesscoversreviewingthesuppliersperformanceagainst the negotiatedcontract. PR0135 Negotiate and Select Suppliers Thisprocesscoversselectingsupplierstofulfill requirementsbasedon(for example) price, delivery, terms, discount or corporaterelationship. Oracle Payables This area highlight what are the legal requirements fromlocal government on payables, which include the VAT tax for local purchase goods and material, the reporting requirement for financial reports and Tax reports. It also use to identify the local requirement on different payment format, like cheques, TT, and bank in slip format required fromlocal bank. Process Nro. Requirement Solution Comments
AP Payment Handling Process CH-AP01 Legal requirement, for all local purchase of goods and materials need to separate the line of purchased item cost and the VAT% and VAT amount on financial statement and tax reports to local government. Setup the VAT%in AP module and identify the VAT%of each local vendor in supplier master. Each time any new AP invoice created for those VAT%pre-defined supplier, the system will automatic calculated the VAT amount in seperate distribution line. For those supplier without pre- defined VAT%, user can still allowed to add the VAT line manually by manual select the VAT% fromthe list of value available in AP payment invoice table. Standard Function Required to add the additional set up for VAT. AP Payment Printing Process CH-AP02 China required to build the interface between Oracle AP and the cheque printing systemin order to use AP payment invoice data to print out cheques, transfer payment authorization letter (TT), and bank in slip document. Required to maintain all supplier bank information into Oracle AP then extrat the data fromAP to different Excel worksheet base on the table format provided by the cheque printing system for cheque printing, for TT payment printing, and for bank in slip document printing. System Interface. Supplier Data Maintainence Process CH-AP03 Legal requirement all information related to supplier needto maintain in Chinese characters, which include the supplier name, address, contact inforamtion, and remarks. Required to input the supplier master information in both Chinese and English. Standard Function Required to input Chinese information in supplier master table. AP Reporting Process CH-AP04 Legal requirement all payment transactions need to print out in details in each day with Chinese descriptions, debit balance, credit balance, and total from sun-ledger as a supporting document for the payable balance reported on Financial statement. Besides the local government also required to have a voucher number print out on each daily payment transaction report. Design a new report attached in AP module in order to print out the daily payment transactions. Use DFF to store the payment voucher number which is manual defined by user and required to print on the payment transaction report. Customization Report. Other AP Data Maintainence Process CH-AP05 Local requirement all bank related informtaion like cheques, TT instruction letter, and bank-in slip documents need to print in Chinese. Required to input the bank information in both Chinese and English. Standard Funciton
IT Convergence 2010 All rights reserved. Planning for R12 Global Program Management Effective Program Management is the foundation for a successful project Program Management
Some of the New Features Oracle R12 Enhancements IT Convergence 2010 All rights reserved. Planning for R12 Oracle R12 Migration Considerations and Advantages 1 Multi Org Changes and MOAC 6 Enhanced User Experience Simplified flows & Interfaces 2 eBusiness Tax 7 Highly Configurable personalizations, OA Framework, BI Publisher 3 Subledger Accounting and secondary ledgers 8 Matching COGS to Revenue and Subinventory Accounting changes 4 Payments TCA for Suppliers and Banks 9 Enhanced Security 5 Enhanced Business Process Mgmt. 10 Over 2,500 enhancements Lessons Learned Oracle R12 potential gotcha IT Convergence 2010 All rights reserved. Planning for R12 Business Trade Offs Phase in approach to R12 upgrade first then gradually implement enhancements Go live with Big Bang approach (Major Business Transformation) Longer timeline required R12 has a larger footprint need to evaluate the computer resources, server capacity R12 upgrade vs. upgrade to 11.5.10 Leverage the benefits and new features of R12 Avoid the necessity to engage in another project down the road IT Convergence 2010 All rights reserved. Planning for R12 Additional Lessons Learned Not Your Fathers 11i Apps architecture Not a one to one relationship Incomplete setups in 11i will cause problems Diagnostics can be run on each application VERY HELPFUL! AVOID DATA CORRUPTION Complete all payments in Payables and transfer them to the General Ledger before the migration Do not make assumptions on R12 functionality TEST! Changed names of standard reports did not get upgraded Migration issues: Data needs to be verified and tested Scrub! IT Convergence 2010 All rights reserved. Planning for R12 R12 Perspective We strongly recommend formal R12 Training Confirm detailed requirements and process Start Development early Create unit scripts and business scenarios which reflect the requirements and are auditable Functionality replacements The R12 Receivables Advanced Collections replaces 11is collections function The R12 Payment Manager replaces the 11i payment function Update the closing process checklist End users need to thoroughly test and sign off prior to Go-Live Ensure end users are trained Engage, Engage, and Engage the business.. Planning for Oracle R12 Click here to download white papers on R12 from our Is R12 Right for You? resources page IT Convergence 2010 All rights reserved. Planning for R12 www.itconvergence.com/workshops R12 Preparing for an Oracle R12 Upgrade Oracle R12 HRMS Recruit to Pay Oracle R12 HRMS - Implement Oracle HR Incorporating Localizations into an Oracle Footprint Expediting Month End Close with Oracle R12 Documentation and Compliance with Oracle Tutor & UPK Oracle's Discrete Manufacturing Process Oracle R12 Financials New Features Oracle R12 Supply Chain New Features BUSINESS INTELLIGENCE OBIEE for Administrators OBIEE for End Users Reporting Options for Oracle E-Business Suite ORACLE 11g Oracle 11g Real Application Clusters Administration ORACLE 10g Oracle 10g Database Administration OAUG & IT CONVERGENCE IT Convergence 2010 All rights reserved. Planning for R12 IT Convergence 2010 All rights reserved. Planning for R12