Professional Documents
Culture Documents
Mike Johnson
15 October 2009
Midterm Exam
The internet web site game of drawing visitors and racking up points in the page hit-
count has been in play for many years. During the build-up of the dotcom bubble, it seemed that
folks had begun to believe that, “if you build it, they will come” (Field of Dreams). That notion
was not quite true, while web-bots would eventually provide some exposure automatically; it has
always been the case that acquiring high volume, quality traffic to a site requires work and a
certain level of expertise. Starting out as a complete novice, creating a first web site, one might
wonder how a search engine like, Google will find this site and, in response to a users search
query, and return its address on the first page of search results, or even the 20th, or 100th page.
Then, and even more so now, sites must be structured with attractive content to draw and make
best use of quality traffic. In order to monitor and tune page performance, the charts, graphs,
percentages, etc. provided by an analytics package, and/or a professional in the field, are very
helpful. The following paragraphs take a closer look at these areas, and the current meanings of
SEO/SEM.
The first web site produced by this author was in 1996, using Microsoft web authoring
software, FrontPage. The page was hosted on a third party server located in Florida. Web
Analytics were offered as part of the hosting service and were very useful in gauging the sites
value, especially as statistical trends changed in lockstep with various other promotional
➢ Using client lists to generate Email informing customers about the web site
➢ Telling clients about the site during phone calls and face-to-face visits
➢ Putting the web site address on business cards, advertisements, letterhead, brochures, etc.
The statistics module tracked how many hits the site received, which pages visitor clicked into,
how long the visitor remained on each page, how long they remained on the site, where the
visitor was located in the world (roughly), sites that placed links on their pages linking to this
During research for this writing, the first analytics service investigated was on
WordPress.com. Bloggers using this web site automatically receive free access to a page that
tracks what is going on with their blog postings. The following paragraph, quoted from the
“All blogs on WordPress.com get Stats as a free feature. Every time a visitor views a
URL on your blog, the web browser loads a small smiley-face image from our stats
system. The action is logged and the logs are summarized every few minutes to update
• Visits from registered users of the blog when they are not logged in.
Screenshot (WordPress.com)
The above screenshot displays the WordPress.com analytics page and metrics available
for viewing thereon, immediately after it was set up on this Author’s blog.
Google, among others, currently offers an analytics module for tracking similar
information, and as is the case with most things, analytics are much improved since 1996. This
service is available free of charge, to anyone signing up on the Google Analytics web site. After
registering and entering credentials for the web site to be analyzed, a short bit of script is
generated. This script must be copied to each page, just above the <body> tag, that the user
wishes to track. While investigating the possibility of using this service with WordPress.com
blogs, documentation revealed that analytics for WordPress.com are currently handled by
Google Analytics.
There is much more to web analytics than what is conveyed in the few screenshots and
descriptions displayed within these pages. Getting the most out of the tools available takes time
Johnson 4
and dedicated study of collected data by an experienced analyst, but every experienced
The results promised by web analytics tools and actual results, often disconnect for
various reasons like, Inability to customize to business needs, Lack of analytical resources, Too
much aggregated data, Inordinate complexity, among others. A list, produced by randfish,
detailing many of the factors involved in this process, follows within this writing. It helps
highlight these issues and the need for experienced professionals in this field. (Phillips)
The following screenshots display the Google Analytics Dashboard page and results of
the first 18 hours of data collected for the Jackson County Water and Sewerage Authority web
Site. This time period occurred on a Saturday evening through early the following Sunday. It is
not surprising that the number of web site visitors is low. What is surprising, is that there were
referring sites and one visit from another country. Who knew that folks from other countries
Screenshot (Google.com)
Johnson 7
Marketing)
SEM closely resembles the practice of buying search listings. Search engine visibility is
increased through paid placements. North American advertisers spent $9.4 billion on SEM in
2006, a 750% increase from 2002. SEM is growing much faster than traditional advertising and
The following list, taken from a blog by randfish, identifies some factors involved in web site
SEO.
• PPC Ads
Johnson 8
This list is quite informative, drawing attention to many facets and possibilities for increasing
SEO is about organizing a web site so that it gets the maximum amount of targeted traffic
available from search engines. The two basic types of SEO are on-page and off-page. The on-
page items refer to strategies applied to the actual page like, photos, various layouts, title
structure, etc. off-page strategies refer to links from other pages and directories. (Bansal)
This is not your grandfather’s SEO/SEM. Individuals with limited experience and
training in this area are advised to consider using third party professionals, specializing in this
There are free tools available to assist with SEO. Google offers, Google Web Site
Optimizer to help with this task. Getting started is not difficult. After logging in, the user may set
up experiments within their web sites and track what affect the various experiments have on site
Johnson 9
traffic and user behavior. The next screenshot displays information about Google’s offering.
Screenshot (Google.com)
A portion of this research is dedicated to the application of web analytics and web site
registering the blog with search engines using SubmitExpress.com, and linking the blog to a
Johnson 10
the search engine registration tactic used for the blog was also applied to the Authors
Part 4: Report
The results were not very dramatic. Numbers provided in the following screenshots from
WordPress.com Blog Stats do not indicate much useful information. However, even with no
previous baseline data collected, the screenshots displaying data gathered for the JCWSA.com
(WordPress.com)
Johnson 13
Johnson 14
(Google.com)
The numbers above, from Google.com/analytics, show that considerable traffic has been
directed to JCWSA.com from multiple search engines. Again, it is difficult to make comparative
statements without baseline data, but one might conclude that this data will provide an excellent
baseline from which to judge future performance, as various attractiveness experiments are
applied and observed. In current data, it is already interesting to observe that much traffic came
from search engines, which search engines had the highest volume of referrals, and the keywords
used on each.
“If you build it, they will come” (Field of Dreams). Without doubt this can be true, if
they can find it, or even know it is there. Technology has advanced greatly, and like an arrow in
flight, continues on its way. To be successful, a web site must use tactics to attract and analyze
high volumes of traffic. The data screenshots offered above are, at best, the beginnings of a
baseline data set. With time, effort, and experience, developers can build upon baseline
Johnson 15
knowledge, gaining insight about how the public relates to a site, as various experiments are
applied and future data is analyzed, in search of any response an experiment may have produced.
Johnson 16
Works Cited
Bansal, Parmod. “Define SEO’s Two Basic Types?” A1 Articles.com, 22 Jul. 2008.
Field of Dreams. Dir. Phil Alden Robinson. Perf. Kevin Costner, James Earl Jones, Amy
Apr.2009. <http://judah.webanalyticsdemystified.com/2009/04/why-
randfish. “What Makes SEO & SEM So Damn Hard “. seomoz.org, 1 Mar. 2007.
<http://www.seomoz.org/blog/what-makes-seo-sem-so-damn-hard#>. 3 Oct.
2009.