1.

I f a wor d i s t yped t hat i s not i n Wor d s di ct i onar y, a____________wavy

under l i ne appear s bel ow t he wor d.
( A) r ed
( B) gr een
( C) bl ue
( D) bl ack
( E) None of t hese
Ans : ( A)
2. The____________but t on on t he qui ck access Tool bar al l ows you t o cancel
your r ecent commands or act i ons.
( A) Sear ch
( B) Cut
( C) Document
( D) Undo
( E) None of t hese
Ans : ( D)
3. I n Excel , any set of char act er s cont ai ni ng a l et t er , hyphen, or space
i s consi der ed
( A) a f or mul a
( B) t ext
( C) a name
( D) a t i t l e
( E) None of t hese
Ans : ( B)
4. ____________Sof t war e al l ows user s t o per f or mcal cul at i ons on r ows and
col umns of dat a.
( A) Wor d pr ocessi ng
( B) Pr esent at i on gr aphi cs
( C) Dat abase Management Syst ems
( D) El ect r oni c Spr eadsheet
P a g e | 61
( E) None of t hese
Ans : ( C)
5. A ____________r epr esent appr oxi mat el y one bi l l i on memor y l ocat i ons.
( A) ki l obyt e
( B) megabyt e
( C) gi gabyt e
( D) t er abyt e
( E) None of t hese
Ans : ( C)
6. ____________cel l s i nvol ves cr eat i ng a si ngl e cel l by combi ni ng t wo or
mor e sel ect ed cel l s.
( A) For mat t i ng
( B) Mer gi ng
( C) Embeddi ng
( D) Spl i t t i ng
( E) None of t hese
Ans : ( B)
7. The oper at i ng syst emi s t he most common t ype of ____________sof t war e.
( A) communi cat i on
( B) appl i cat i on
( C) syst em
( D) wor d- pr ocessi ng
( E) None of t hese

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Ans : ( C)
8. When you qui ckl y pr ess and r el eaes t he l ef t mouse but t on t wi ce , you
ar e
( A) Pr i mar y- cl i cki ng
( B) poi nt i ng
( C) Doubl e- cl i cki ng
( D) Secondar y- cl i cki ng
( E) None of t hese
Ans : ( C)
9. The hor i zont al and ver t i cal l i nes on a wor ksheet ar e cal l ed
( A) cel l s
( B) sheet s
( C) bl ock l i nes
( D) gr i dl i nes
( E) None of t hese
Ans : ( D)
10. To del et e an i ncor r ect char act er i n a document , ____________ t o er ase
t o t he r i ght of t he i nser t i on poi nt .
( A) pr ess t he l ef t mouse key
( B) doubl e- cl i ck t he r i ght mouse key
( C) pr ess t he BACKSPACE key
( D) pr ess t he del et e key
( E) None of t hese
Ans : ( D)
11. The oper at i ng syst emdoes al l of t he f ol l owi ng EXCEPT:
( A) pr ovi de a way f or t he user t o i nt er act wi t h t he comput er .
( B) manage t he cent r al pr ocessi ng uni t ( CPU) .
( C) manage memor y and st or age.
( D) enabl e user s t o per f or ma speci f i c t ask such as document edi t i ng.
Ans : ( D)
12. Dur i ng t he boot pr ocess, t he____________l ooks f or t he syst emf i l es.
( A) CD
B. BI OS
C. CPU
D. DVD
Ans : ( B)
13. ____________ ar e l i st s of commands t hat appear on t he scr een.
( A) GUI s
( B) I cons
( C) Menus
( D) Wi ndows
Ans : ( C)
14. ____________ i s t he abi l i t y of an oper at i ng syst emt o cont r ol t he
act i vi t i es of mul t i pl e pr ogr ams at t he same t i me.
( A) Mul t i t aski ng
( B) St r eaml i ni ng
( C) Mul t i user
( D) Si mul cast i ng
Ans : ( A)
15. The uni que si gnal , gener at ed by a devi ce, t hat t el l s t he oper at i ng
syst emt hat i t i s i n need of i mmedi at e at t ent i on i s cal l ed an:
( A) act i on.
( B) event .
( C) i nt er r upt .

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( D) act i vi t y.
Ans : ( C)
16. The oper at i ng syst emcont r ol s access t o t he pr ocessor by assi gni ng
a( n) ____________ t o each t ask r equi r i ng t he pr ocessor s at t ent i on.
( A) CPU
( B) sl i ce of t i me
( C) st ack
( D) event
Ans : ( B)
17. The bl ocks of code, i ncl uded i n t he oper at i ng syst em, t hat sof t war e
appl i cat i ons i nt er act wi t h ar e known as:
( A) appl i cat i on pr ogr ammi ng i nt er f aces ( API s) .
( B) compl i ment ar y met al - oxi de conduct or s ( CMOS) .
( C) devi ce dr i ver s.
( D) boot st r ap l oader s.
Ans : ( A)
18. MS- DOS i s a ____________ oper at i ng syst em.
( A) poi nt - and- cl i ck
( B) user - f r i endl y
( C) command- dr i ven
( D) Mac
Ans : ( C)
19. An i nt er r upt handl er i s a( n) :
( A) l ocat i on i n memor y t hat keeps t r ack of r ecent l y gener at ed i nt er r upt s.
( B) per i pher al devi ce.
( C) ut i l i t y pr ogr am.
( D) speci al numer i c code t hat i ndi cat es t he pr i or i t y of a r equest .
Ans : ( D)
20. A spool er i s a( n) :
( A) l ocat i on i n memor y t hat mai nt ai ns t he cont ent s of a document unt i l i t
pr i nt s out .

( B) pr i nt j ob.
( C) pr ogr amt hat coor di nat es t he pr i nt j obs t hat ar e wai t i ng t o pr i nt .
( D) message sent f r omt he pr i nt er t o t he oper at i ng syst emwhen a pr i nt
j ob i s compl et ed.
Ans : ( C) 21. Vi r t ual memor y i s t ypi cal l y l ocat ed:
( A) on a f l oppy di sk.
( B) i n t he CPU.
( C) i n a f l ash car d.
( D) on t he har d dr i ve.
Ans : ( D)
22. The pur pose of a swap ( or page) f i l e i s t o:
( A) mai nt ai n pages of document s t hat ar e bei ng spool ed t o t he pr i nt er .
( B) hol d a pr ogr am s dat a or i nst r uct i ons i n vi r t ual memor y when i t can t
f i t i n RAM.
( C) pr event t hr ashi ng i n a mul t i t aski ng envi r onment .
( D) al l ow mul t i pl e pr i nt j obs t o pr i nt t hei r pages out si mul t aneousl y.
Ans : ( B)
23. The def i ni t i on of t hr ashi ng i s:
( A) swappi ng dat a bet ween vi r t ual memor y and RAM t oo f r equent l y.
( B) i nsuf f i ci ent har d di sk space.
( C) t oo many pr ocessor s bei ng managed by t he oper at i ng syst em.
( D) i naccur at e i nf or mat i on st or ed i n t he r egi st r y.

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Ans : ( A)
24. Al l of t he f ol l owi ng ar e TRUE of Saf e Mode EXCEPT:
( A) Saf e Mode i s a speci al di agnost i c mode.
( B) Saf e Mode l oads al l nonessent i al i cons.
( C) Saf e Mode al l ows user s t o t r oubl eshoot er r or s.
( D) Saf e Mode l oads onl y t he most essent i al devi ces.
Ans : ( B)
25. Ver i f i cat i on of a l ogi n name and passwor d i s known as:
( A) conf i gur at i on.
( B) accessi bi l i t y.
( C) aut hent i cat i on.
( D) l oggi ng i n.
Ans : ( C)
26. The combi nat i on of t he oper at i ng syst emand t he pr ocessor i s r ef er r ed
t o as t he comput er s:
( A) CPU.
( B) pl at f or m.
( C) BI OS.
( D) CMOS.
Ans : ( B)
27. The f ol l owi ng message gener al l y means:
( A) a nonsyst emf l oppy has been l ef t i n t he f l oppy di sk dr i ve.
( B) t he CD dr i ve i s not f unct i oni ng.
( C) t he BI OS i s cor r upt ed.
( D) t her e i s a pr obl eml oadi ng a devi ce.
Ans : ( A)
28. Whi ch of t he f ol l owi ng i s t he cor r ect sequence of act i ons t hat t akes
pl ace dur i ng t he boot - up pr ocess?
( A) Load oper at i ng syst em? Act i vat e BI OS ? Per f or mPOST ? Check
conf i gur at i on set t i ngs
( B) Act i vat e BI OS ? Per f or mPOST ? Load oper at i ng syst em? Check
conf i gur at i on set t i ngs
( C) Per f or mPOST ? Load oper at i ng syst em? Act i vat e BI OS ? Check
conf i gur at i on set t i ngs
( D) Act i vat e BI OS ? Check conf i gur at i on set t i ngs ? Per f or mPOST ? Load
oper at i ng syst em
Ans : ( B)
29. Al l of t he f ol l owi ng ar e st eps i nvol ved i n t he boot pr ocess EXCEPT:
( A) l oad t he oper at i ng syst emi nt o RAM.
( B) t he power - on sel f - t est .
( C) act i vat e t he basi c i nput / out put syst em( BI OS) .
( D) l oad appl i cat i on pr ogr ams.
Ans : ( D)
30. The ____________, st or ed on a ROM chi p, i s r esponsi bl e f or l oadi ng
t he oper at i ng syst emf r omi t s per manent l ocat i on on t he har d dr i ve i nt o
RAM.
( A) BI OS
( B) API
( C) devi ce dr i ver
( D) super vi sor pr ogr am
Ans : ( A)
31. The basi c i nput / out put syst em( BI OS) i s st or ed i n:
( A) RAM.
( B) ROM.

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( C) t he CPU.
( D) t he har d dr i ve.
Ans : ( B)
32. Ensur i ng t hat t he essent i al per i pher al devi ces ar e at t ached and
oper at i onal i s t he ____________ pr ocess.
( A) conf i gur at i on
( B) CMOS
( C) POST
( D) ROM
Ans : ( C)
33. The memor y r esi dent por t i on of t he oper at i ng syst emi s cal l ed t he
( A) r egi st r y.
( B) API .
( C) CMOS.
( D) ker nel .
Ans : ( D)
34. Whi ch of t he f ol l owi ng does NOT occur dur i ng t he power - on sel f - t est
( POST) ?
( A) The ScanDi sk ut i l i t y begi ns t o r un.
( B) The vi deo car d and vi deo memor y ar e t est ed.
( C) The BI OS i dent i f i cat i on pr ocess occur s.
( D) Memor y chi ps ar e checked t o ensur e t hey ar e wor ki ng pr oper l y.
Ans : ( A)
35. Al l of t he f ol l owi ng ar e TRUE r egar di ng vi r t ual memor y EXCEPT
( A) any amount of RAM can be al l ocat ed t o vi r t ual memor y.
( B) t he set t i ng f or t he amount of har d dr i ve space t o al l ocat e t o vi r t ual
memor y can be manual l y changed.
( C) t hi s t empor ar y st or age i s cal l ed t he swap f i l e ( or page f i l e) .
( D) vi r t ual memor y i s physi cal space on t he har d dr i ve.
Ans : ( A)
36. The oper at i ng syst emal l ows user s t o or gani ze t he comput er s cont ent s
i n a hi er ar chi cal st r uct ur e of di r ect or i es t hat i ncl ude al l of t he
f ol l owi ng EXCEPT:
( A) f i l es.
( B) f ol der s.
( D) dr i ves.
( D) syst ems.
Ans : ( D)
37. Al l of t he f ol l owi ng st at ement s concer ni ng wi ndows ar e t r ue EXCEPT
( A) wi ndows ar e an exampl e of a command- dr i ven envi r onment .
( B) wi ndows can be r esi zed and r eposi t i oned on t he deskt op.
( C) mor e t han one wi ndow can be open at a t i me.
( D) t ool bar s and scr ol l bar s ar e f eat ur es of wi ndows.
Ans : ( A)
38. Al l of t he f ol l owi ng st at ement s concer ni ng f i l es ar e t r ue EXCEPT
( A) A f i l e i s a col l ect i on of r el at ed pi eces of i nf or mat i on st or ed
t oget her f or easy r ef er ence.
( B) Fi l es can be gener at ed f r oman appl i cat i on.
( C) Fi l es ar e st or ed i n RAM.
( D) Fi l es shoul d be or gani zed i n f ol der s.
Ans : ( C)
39. Usi ng Wi ndows Expl or er , a pl us ( +) si gn i n f r ont of a f ol der
i ndi cat es
( A) an open f ol der .

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( B) t he f ol der cont ai ns subf ol der s.
( C) a t ext f i l e.
( D) a gr aphi cs f i l e.
Ans : ( B)
40. I n Wi ndows XP, i f you want t o see t he f i l e si ze and modi f i ed dat es of
al l f i l es i n a f ol der , t he best vi ewi ng opt i on i s t he __________ vi ew.
( A) Li st
( B) Thumbnai l s
( C) Det ai l s
( D) I con
Ans : ( C)

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