08m50e00 - FARO Laser Tracker Accessories - February 2007

FARO LASER TRACKER ACCESSORIES USER MANUAL FEBRUARY 2007
FARO Technologies Inc., 2005-2007. All rights reserved. No part of this publication may be reproduced, or transmitted in any form or by any means without written permission of FARO Technologies Inc. FARO TECHNOLOGIES, INC. MAKES NO WARRANTY, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE FARO LASER TRACKER AND ITS MATERIALS, AND MAKES SUCH MATERIALS AVAILABLE SOLELY ON AN AS-IS BASIS. IN NO EVENT SHALL FARO TECHNOLOGIES INC. BE LIABLE TO ANYONE FOR SPECIAL, COLLATERAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH OR ARISING OUT OF THE PURCHASE OR USE OF THE FARO LASER TRACKER OR ITS MATERIALS. THE SOLE AND EXCLUSIVE LIABILITY TO FARO TECHNOLOGIES INC., REGARDLESS OF THE FORM OF ACTION, SHALL NOT EXCEED THE PURCHASE PRICE OF THE MATERIALS DESCRIBED HEREIN. The information contained in this manual is subject to change without notice and does not represent a commitment on the part of FARO Technologies, Inc. FARO Laser Tracker CAM2 SPC Graph and SPC Process are registered trademarks of FARO Technologies, Inc. Windows and Excel are registered trademarks of Microsoft, Inc. Acrobat is a registered trademark of Adobe Systems, Inc.
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FARO Laser Tracker Accessories User Manual February 2007
Table of Contents
Chapter 1 : Introduction
Laser Tracker Accessories Overview .................. 3
TargetCAM ............................................................................. TrackArm................................................................................ RetroProbe 100/400 ................................................................ Trigger Cable Assembly ......................................................... RF Remote Control ................................................................. SAE Target Tooling Kit.......................................................... Metric Target Tooling Kit....................................................... 0.5" SMR Kit .......................................................................... Optical Target Care................................................................. 1.5" Window SMR.................................................................. Magnetic Mount (Arms & Tracker)........................................ Vac Mount (USB Arms & Tracker) ....................................... Laser Tracker Side Mount ...................................................... Wireless Ethernet Bridge ........................................................ Laptop Wireless Ethernet........................................................ Desktop Wireless Ethernet...................................................... 3 3 3 3 3 3 4 4 4 4 4 4 4 5 5 5
Chapter 2 : TargetCAM
Hardware Components ........................................ 7 Hardware Setup and Configuration...................... 8 PC Network Card Configuration......................... 13
Wireless Mode ...................................................................... 13 Wired Mode .......................................................................... 14
Accessing TargetCAM ....................................... 16 Interacting With the TargetCAM Interface.......... 16 TargetCAM Interface.......................................... 17
Chapter 3 : TrackArm
Hardware Components ...................................... 21 Hardware Setup ................................................. 22 SMR Calibration................................................. 22
Using the TrackArm ........................................... 27
Chapter 4 : RetroProbe 100/400

Principles of Operation....................................... Equipment List ................................................... Using the FARO RetroProbe ............................. Establishing a Reset Point ................................. Taking Measurements ....................................... Care and Cleaning ............................................. Storage .............................................................. RetroProbe Runout and Depth Error Check ...... Overview ............................................................ Equipment List ................................................... Procedures.........................................................
Setup and Operator Checks................................................... Preparation ............................................................................ Runout Check ....................................................................... Evaluate Runout Check Results............................................ Depth Error Check ................................................................ Evaluate Depth Error Check Results .................................... Runout and Depth Error Check Log .....................................
31 32 34 34 35 35 36 37 37 37 38
38 38 38 39 40 40 41
Chapter 5 : Trigger Cable Assembly

Setup of External Trigger Switch on the FARO Laser Tracker ............................................... 43 Triggering a Measurement................................. 43
Chapter 6 : RF Remote Control

Using the Remote .............................................. 45
Chapter 7 : SAE Target Tooling Kit

Components....................................................... 47 Usage................................................................. 47
Chapter 8 : Metric Target Tooling Kit

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Components....................................................... 49 Usage................................................................. 49
Chapter 9 : 0.5" SMR Kit

Components....................................................... 51
Chapter 10 :Optical Target Care

Target Care........................................................ 53 Cleaning Optical Targets ................................... 53
Standard SMRs and RetroProbes (Silver Coated) ................ 54 Break Resistant SMRs (Gold Coated) .................................. 54 Window SMRs...................................................................... 54
Chapter 11 :1.5" Window SMR

Requirements..................................................... 55 Using the 1.5" Window SMR.............................. 55
Chapter 12 :Magnetic Mount (Arm & FLT) Chapter 13 :Vac Mount (USB Arms & Tracker) Chapter 14 :Laser Tracker Side Mount Chapter 15 :Wireless Ethernet Bridge Chapter 16 :Laptop Wireless Ethernet Chapter 17 :Desktop Wireless Ethernet
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Chapter 1: Introduction
This introduction contains information on how to reach FARO, how to read the manual, and a brief overview of the FARO Laser Tracker Accessories. Additional information about accessories and important guidelines on maintaining your new FARO Laser Tracker Accessories is also included. If you have any questions or need further instructions about any procedure, contact your Customer Service Representative at 800.736.2771 (North America), +1 407.333.3182 (Worldwide), or Fax +1-610-444-2323. You can also reach the Customer Service Applications and Training group via Internet e-mail at the following addresses: supportlaser@faro.com applications@faro.com training@faro.com
Visit the FARO Customer Service area on the Web at www.faro.com to search our technical support database. The database is available 24 hours a day, 7 days a week, and contains hundreds of solutions to product and application questions. Have your FARO Laser Tracker Serial Number and FARO Customer Order Number available before connecting to the site. Listed below are some visual and typographical conventions used in each of the sections. ALL CAPITAL text Indicates directory names, menu names, buttons, tabs, key names, acronyms, and modes. Indicates alpha/numeric characters or values you enter in a field on the screen. For example, Type 0.005 for the tolerance setting. Anything you must enter exactly as it appears on your keyboard. For example, to type a:install, you would see text in bold type exactly as it should be entered. Indicates dialog box, icon names, and window names.
monospaced text
bold text
SMALL CAPS text
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FARO Laser Tracker Accessories User Manual February 2007 You may also see a few new words. It is important that you understand the meaning of these words before proceeding. digitize To record the XYZ coordinates of a point or location in 3D space. The word digitize is the same as the term measure when referring to points. Means that you are initiating an action. For example, Select FILE < GRAPHICAL REPORTS < EXPORT DATA. Press and release the LEFT (or RIGHT) MOUSE button. Also used when referring to the FARO Laser Tracker buttons. For example, After selecting a file from the OPEN FILE dialog box, click OK to open the file or Press ESC at anytime to cancel a command. Press and hold the LEFT MOUSE button down and move the mouse. Release the mouse button to finish. This word is often used when changing the size of a window or toolbar.
choose or select
left-click, right-click, click, or press
drag
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Laser Tracker Accessories Overview

This section contains brief descriptions of the accessories detailed in this manual.
TargetCAM
The FARO TargetCAM (Part # 950-01101) is a fully integrated wireless video camera for the FARO Laser Tracker which supplies live video via wireless Ethernet to the computer, enabling visual identification of Spherically Mounted Retroreflectors (SMRs) and point and click target acquisition.
TrackArm
The FARO TrackArm (Part # 950-02368) is the most flexible portable 3D measurement device available, with a range of 70 meters and probe reach of up to 12 feet. This 6 degree of freedom long reach probe can easily reach areas that are out of the Laser Tracker's line of sight.
RetroProbe 100/400
The FARO RetroProbe 100 (Part # 645-00-002) and the FARO RetroProbe 400 (Part # 645-00-001) enhance the capabilities of the FARO Laser Tracker by facilitating the measurement of features that are difficult or impossible to measure with a standard SMR.
Trigger Cable Assembly

The FARO Trigger Cable Assembly (Part # 288-01579) allows for remote use of the TTL trigger from an external controller, and includes a two pin trigger connector and 10 foot cable.
RF Remote Control
The FARO RF Remote Control (Part # 299-02946) is a 900 MHz, 100 foot range remote that operates the Laser Tracker with mouse control and four programmable buttons.
SAE Target Tooling Kit

The FARO SAE Target Tooling Kit (Part # 069-90-110) contains
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FARO Laser Tracker Accessories User Manual February 2007 accessories that enhance the capabilities of the SMR.
Metric Target Tooling Kit

The FARO Metric Target Tooling Kit (Part # 950-02134)contains accessories that enhance the capabilities of the SMR.
0.5" SMR Kit

The FARO 0.5" SMR Kit (Part # 950-00770) contains accessories that enhance the capabilities of the SMR.
Optical Target Care

The Target Care section of the manual describes the care and cleaning of optical targets such as SMRs.
1.5" Window SMR

The 1.5" Window SMR (Part # 950-02237) is a specially designed precision SMR with a glass window that protects the targets sensitive reflective surfaces.
Magnetic Mount (Arms & Tracker)

The FARO Magnetic Mount (Part # ACCS0046) consists of a magnetic base that allows the FARO Laser Tracker or any series FaroArm to be mounted to surface plates, tools and other ferrous surfaces.
Vac Mount (USB Arms & Tracker)

The FARO Vac Mount (Part # 1001-1078) quickly, easily, and rigidly mounts the FaroArm and Tracker to granite surfaces without a degradation in accuracy. Meant for every size and model of USB FaroArms and Faro Laser Tracker. Includes mount, hand pump, oil, and case.
Laser Tracker Side Mount

The FARO Laser Tracker Side Mount (Part # 099-01138) mounts the FARO Laser Tracker sideways on a heavy duty instrument stand. The mount includes mount housing, counterweight, mandrel receptacle, and
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FARO Laser Tracker Accessories User Manual February 2007 two mandrels.
Wireless Ethernet Bridge

The FARO Wireless Ethernet Bridge (Part # ACCS0155) connects your PC to the FARO Laser Tracker via wireless Ethernet. The Wireless Ethernet Bridge for the Tracker MCU enables wireless communication with the Tracker from any wireless enabled PC.
Laptop Wireless Ethernet

The FARO Laptop Wireless Ethernet (Part # ACCS0158) connects your laptop to the FARO Laser Tracker via wireless Ethernet. The kit includes an Ethernet Bridge for the Tracker MCU and a PC Network card for the laptop computer.
Desktop Wireless Ethernet

The FARO Desktop Wireless Ethernet (Part # ACCS0159) connects your desktop to the FARO Laser Tracker via wireless Ethernet. The kit includes an Ethernet Bridge for the Tracker MCU and a PCI Network card for the desktop computer.
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Chapter 2: TargetCAM
TargetCAM (Part # 950-01101)
The FARO TargetCam is a fully integrated wireless video camera for the FARO Laser Tracker. The camera supplies live video via wireless Ethernet to the computer to enable point and click target acquisition. The camera enables visual identification of SMRs in the camera's field of view, and easy point and click functionality to direct the Tracker to lock on to them. The camera includes a blink function, 4-times digital zoom, and a static view for easy target recognition and acquisition. This manual covers hardware setup, computer configuration, and user guidelines. The FARO TargetCam is compatible with CAM2 Measure X Version 1.0 and higher, as well as all third party software with the updated development kit (September 2005 or higher).
Hardware Components
The FARO TargetCam includes the following: Camera Assembly Camera Antennas (2) 1/16" L hex wrench Ethernet Cable (for wired use only) TargetCAM Case
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Hardware Setup and Configuration

1 Turn the Tracker power off and locate the side of the Tracker axis as shown in Figure 2-1.
Figure 2-1
Remove the two screws using a 1/16" Allen wrench (provided) and lift the Shipping Cover off to expose the camera interface shown in Figure 2-2. Retain the cover and screws inside the Camera Kit for later use when transporting the Tracker in its
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FARO Laser Tracker Accessories User Manual February 2007 shipping case.
Figure 2-2
Connect the ribbon cable (shown in Figure 2-2) to the connector on the back of the camera as shown in Figure 2-3 and Figure 2-4. For proper orientation of this connection, align the tabs on the sides of ribbon connector with the side slots of the Camera Connector.
NOTE: DO NOT hot plug the camera. Ensure that the power is off on the Tracker before attaching or detaching the ribbon cable connector.
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Figure 2-3
Figure 2-4
Mount the camera to the Tracker by lining up the dowel pins in the back of the camera with the dowel holes on the side of the Camera Adapter Plate. Excess cable should be pushed back into the housing on the axis of the Tracker (Figure 2-5). Ensure that the lens of the camera is pointing in the same
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FARO Laser Tracker Accessories User Manual February 2007 direction and on the same plane as the aperture on the Tracker that emits the laser beam.
Figure 2-5
Tighten the two thumbscrews on the end of the camera as shown in Figure 2-6. Figure 2-7 shows the final result.
Figure 2-6
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Figure 2-7
If using wireless Ethernet to communicate with the camera, connect the two antennas to the back of the camera electronics and position the antennas as shown in Figure 2-8. If wired Ethernet is preferred, a cable may be plugged from the electronics to the PC. If connecting directly from the camera to the computer, use a cross-wired cable. If connecting to a router or a network, use a straight cable. The Ethernet connection is
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FARO Laser Tracker Accessories User Manual February 2007 shown to the left of the antennas in Figure 2-8.
Figure 2-8
NOTE: Use caution when lifting the Tracker with the camera assembly. The azimuth axis is not balanced and can swing around.
PC Network Card Configuration

The network card on the PC must be configured to communicate with the camera. The IP address for the camera is configured at the factory. Assuming that the Tracker IP address is set as configured at the factory, a second network card will be required for the camera.
Wireless Mode
1 2 Access Network Connections via the Control Panel. Right click on the Wireless Control and select Properties.
The computer must have wireless capabilities in order to communicate with the TargetCAM via wireless. The TargetCAM is compatible with 802.11b and 802.11g technologies. 3 4 In the WIRELESS NETWORK COMMUNICATION PROPERTIES window, click TCP/IP and select Properties. Select the USE THE FOLLOWING IP ADDRESS radio
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FARO Laser Tracker Accessories User Manual February 2007 button. 5 Manually configure the network as follows: IP Address - 129.129.0.1 If another network connection has the same IP address, please use another address such as 129.129.0.2. Subnet Mask - 255.255.0.0
6 7 8 9
Click OK to accept the changes. Click OK in the WIRELESS NETWORK CONNECTION PROPERTIES window to configure the wireless connection. On the bottom right in the Task bar area, right click the network symbol and select View Available Wireless Networks. The unique SSID of the TargetCAM is "Faro-Camera-P###". The ### represents the last three digits of the serial number of the Tracker. Therefore, a Tracker that has a serial number that ends in 600 has an SSID of "Faro-Camera-P600".
10 Select the correct TargetCAM and check the box for "Allow me to connect to the selected wireless network, even though it is not secure". Then click Connect. 11 The network should be successfully configured to the TargetCAM. Start the camera application to verify connectivity.
Wired Mode
1 2 Access Network Connections through the Control Panel. Right click on the Wireless Control and select Properties.
If connecting the network card directly to the camera, a cross-wired cable must be used. 3 4 5 In the WIRELESS NETWORK COMMUNICATION PROPERTIES window, click TCP/IP and select Properties. Select the USE THE FOLLOWING IP ADDRESS: radio button. Manually configure the network as follows: IP Address - 129.129.0.1 If another network connection
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FARO Laser Tracker Accessories User Manual February 2007 has the same IP address, please use another address such as 129.129.0.2. 6 7 8 Subnet Mask - 255.255.0.0 Click OK to accept the changes. Click OK in the Network Connection Properties window to configure the wired connection. The network should be successfully configured to the TargetCAM. Start the camera application to verify connectivity.
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Accessing TargetCAM
The TargetCAM interface is accessed through the DRIVE BEAM button on the Tracker Pad. See the instructions for your specific application on how to access the Tracker Pad and Drive Beam functionality. The CAMERA DRIVE button on the Drive Beam menu will be enabled if the appropriate version of software is installed on the PC (version 1.7.0 or newer for the Tracker driver) and installed on the Tracker (MCU firmware version 3.4.0 or newer). The Tracker must be configured to work with the TargetCAM.
Figure 2-9
Interacting With the TargetCAM Interface

Once the TargetCAM interface has been opened, it may be used to direct the Tracker to lock on to targets within its field of view. When a target has been acquired, the measurement application (CAM2 Measure or other) may be switched back to for point measurement. This can be done by clicking on the application on the screen or Windows status bar. The TargetCAM and application software can also be switched between by using the Alt-Tab hot key. The TargetCAM interface can be left in the background and accessed when needed. It can also be closed and opened as described in the User interface section of this document.
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TargetCAM Interface
When the CAMERA DRIVE button is clicked, the CAMERA DRIVE dialog displays as shown in Figure 2-10. This is the live picture and shows the field of view for the TargetCAM. As the Tracker moves, this picture will change in real-time. The targets in this view will flash to make them easy to spot. When you move the cursor to a particular spot on the picture and left click with the mouse, the Tracker will point the laser at that specific location.
Figure 2-10
Each key section of the dialog is explained below.
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FARO Laser Tracker Accessories User Manual February 2007 The Zoom button allows you to enlarge or shrink the live picture. This is helpful when working with small targets that are far away from the Tracker. The Zoom functionality is illustrated in Figure 2-11.
Figure 2-11
The Static Image section allows you to take a snapshot of the live picture section. This image only changes when the "Capture" button is pressed. This is helpful especially when working with a wide field of targets where targets near the edge of the live picture may fall out of the field of view when the Tracker points at another target. When you move the cursor to a particular spot on the picture and left click with the
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FARO Laser Tracker Accessories User Manual February 2007 mouse, the Tracker will point the laser at that specific location. The Radius box indicates the Trackers target search range with the laser beam during an automatic search or when the SEARCH button is clicked. The Estimated Range box indicates the approximate distance to the target. An estimated distance must be within 25% of the true distance to the target for searches to work properly. The Last Distance box indicates the last measured distance to the target and is useful for estimating distances to other targets. The Automatic Search checkbox indicates whether the Tracker searches automatically after you click on a section of the live or static picture and the Tracker completes its move. If this box is checked, the Tracker laser beam will search for the target, using the Radius to determine the maximum search range, after the Tracker moves to the specified location. If this box is not checked, no search is performed after the move. The Search button commands the Tracker to perform a search for the target using the laser beam. The maximum search range is governed by the Radius box. The Steady button causes targets to be illuminated at all times. The button will then change to FLASH. Click the FLASH button to revert to blinking targets and change the button back to STEADY. The Target Status box indicates whether the Tracker has acquired a target with its laser. Valid indicates that the Tracker has a target and can measure it. Invalid indicates that the target has not been found. The Visual Drive box allows you to steer the Tracker to a given location. By moving the cursor inside the Visual Drive box and clicking, the Tracker will move in the direction based on the location of the cursor with respect to the center of the box (indicated by +). For example, if you click to the right of center, the Tracker will move right. The speed of movement is based on the distance of the cursor from the center. Note that the arrow keys also move the axes.
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Chapter 3: TrackArm
TrackArm (Part # 950-02368)
The FARO TrackArm is the most flexible portable 3D measurement device available, with a range of 70 meters and probe reach of up to 12 feet. This seamless combination of the FARO Laser Tracker and FaroArm simplifies even the most challenging measurements, delivering high accuracy with an easy to use interface. Through synchronized measurement between the Laser Tracker and Arm, the FARO TrackArm can be employed in seconds. The Arm becomes a 6 degree of freedom long reach probe to reach areas that are out of the Laser Tracker's line of sight. The TrackArm software is compatible with CAM2 Measure X Version 1.0 and higher. It requires a FaroArmUSB and a FARO Laser Tracker with MCU hardware updated from October 2005. If you have an MCU dated before October 2005, contact FARO for update information.
Hardware Components
The FARO TrackArm includes the following: FARO Laser Tracker (SI, X or Xi) FaroArm (USB - 6 or 7 axis) TrackArm Kit SMR Arm Bracket 7/8" SMR 7/8" SMR drift nest 5/32" L hex wrench Trigger cable FARO TrackArm Software installation disk
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Chapter 3: TrackArm
Hardware Setup
Mount the bracket on the Arm probe as shown in Figure 3-1.
Figure 3-1
Tighten the two screws equally on the bracket with the supplied 5/32" L hex wrench so the gap on each side is the same. Place the 7/8" SMR on the bracket and tighten the thumb screw to lock in the SMR protection bar. Plug the trigger cable into the Tracker and Arm. The RJ-45 connector plugs into the FARO TrackArm connector on the front of the Tracker MCU. The other end of the cable plugs into the Arm auxiliary port.
2 3
SMR Calibration
Before the FARO TrackArm may be used, the SMR must be calibrated on the Arm. This process is only necessary when the bracket is installed on the Arm or if the system is being used with a new computer. 1 To prepare for SMR calibration, mount the Arm on a stable mount or table. Glue the 7/8" drift nest on a stable table at a location easily
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Chapter 3: TrackArm
FARO Laser Tracker Accessories User Manual February 2007 reached by the Arm. 2 Glue or clamp the arm probe hole calibration tool at the same distance.
Loosen or remove the SMR protector by unscrewing the thumbscrew and lifting off the protection bar.
NOTE: The 7/8" SMR or a 7/8" tooling ball may be used for the calibration routine. 3 4 Open CAM2 Measure X. Select the TrackArm device driver (DEVICES < DEVICE SETUP < FARO TrackArm - FARO Laser Tracker and FaroArm). Click the START button. When the TrackArm driver is loaded, click OK.
5 6
Figure 3-2
Open the TRACKARM Dialog by opening the PROBE dialog or
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Chapter 3: TrackArm
FARO Laser Tracker Accessories User Manual February 2007 pressing the "P" key.
Figure 3-3
8 9
Click the CALIBRATE SMR button. Click the HOLE CALIBRATION button and follow the instructions to calibrate the 7/8" SMR probe in the 7/8" drift nest. If the calibration does not pass, click RETRY until a passing calibration is obtained. If the probe continues to fail calibration, inspect the stand and mount for stability.
10 Click the SET ARM ACTIVE button. 11 Click the ARM PROBES button. 12 Click EDIT in the PROBE dialog.
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Chapter 3: TrackArm
Figure 3-4
13 Select the Auxiliary Switch Active checkbox and clear the Guidance checkbox. 14 Set the De-bounce Time to 0ms and the Minimum Assert Time to 0ms. 15 Click MODIFY. 16 Click the Hole calibration for the Arm probe that is currently on the arm. 17 Follow the screen instructions until the arm has passed
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Chapter 3: TrackArm
FARO Laser Tracker Accessories User Manual February 2007 calibration.
Figure 3-5
18 Once the SMR has passed calibration, the SMR Calibration screen will appear (Figure 3-6).
Figure 3-6
19 Click OK to accept the calibration. 20 Close the TRACKARM dialog when finished.
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Chapter 3: TrackArm
Using the TrackArm

To use the TrackArm, ensure both the Tracker and FaroArmUSB are connected to the PC, the TrackArm cable is connected to the auxilliary port on the Arm and the TrackArm port on the Laser Tracker's MCU, and the TrackArm device driver is chosen as the CAM2 Measure active device. The Tracker can be used normally except for the selecting probes, which require opening the TRACKARM dialog ("P") and clicking the TRACKER PROBES button. 1 Click the SWITCH TO ARM button. If the probe was not set so that the Auxiliary switch is active (as described in the Probe Calibration section), the following error will appear:
Figure 3-7
Catch the beam with the 7/8" SMR on the Arm. Hold the Arm steady and click the FRONT (green) button on the Arm to collect points with the Tracker. Repeat several more times, moving the Arm within a cubic volume. Figure 3-8 shows how many points have been collected.
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Chapter 3: TrackArm
FARO Laser Tracker Accessories User Manual February 2007 NOTE: For best results, collect at least 12 points and limit the motion of the Arm during the collection of each point.
Figure 3-8
When finished collecting points, press the BACK (red) button on the Arm.
Once the points are collected, the software will only use the points stable enough for accurately positioning the Arm in the Tracker coordinates. 4 When the fit is complete, a report of the results will appear which includes the number of points used, the maximum error, the standard deviation, and the tolerance for the maximum
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Chapter 3: TrackArm
FARO Laser Tracker Accessories User Manual February 2007 error.
Figure 3-9
The tolerance may be changed; however, changing the tolerance is not recommended except in unstable environments with no alternative. The change becomes the default for the computer, so be sure to change it back when finished. If there is no solution, the user may retry. If necessary, the user may increase the Outlier Limit as shown in Figure 3-10.
Figure 3-10
When a successful fit is reported, click OK and then close the TRACKARM dialog. You are now ready to measure with the Arm. To switch back to the Tracker, open the TRACKARM dialog ("P") and click the SET TRACKER ACTIVE button. You can switch back and forth between the Arm and Tracker by clicking the SET ARM ACTIVE and SET TRACKER
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Chapter 3: TrackArm
FARO Laser Tracker Accessories User Manual February 2007 ACTIVE buttons. If the Arm is moved, it must be re-fitted to the Tracker Coordinates (Steps 1-6).
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Chapter 3: TrackArm
Chapter 4: RetroProbe 100/400

RetroProbe 100 (Part # 645-00-002) RetroProbe 400 (Part # 645-00-001)
The FARO RetroProbe is an accessory product which enhances the capabilities of the FARO Laser Tracker. The FARO RetroProbe facilitates the measurement of features that are difficult or impossible to measure with a standard Spherically Mounted Retroreflector (SMR).
Principles of Operation
Operation of the FARO RetroProbe is based on the concept of a virtual image; that is, any object viewed in a mirror appears to be located at a point in space behind the surface of that mirror. The distance of the virtual image seen behind the mirror is equal to the distance of the real object from the front of the mirror. The FARO RetroProbe is designed so that the geometric center of the stylus tip is located precisely at the virtual image point of the cornercube. When the RetroProbe is in use, a beam from the Tracker strikes a flat mirror on the front of the FARO RetroProbe. It is then reflected into the cornercube in the head of the unit and returned along the same path back to the Tracker. When using the FARO RetroProbe with a ball tip stylus, the virtual image point is located at the center of the ball and the measurement is offset from the surface by the radius of the ball. When a point tip is used, there is no measurement offset.
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Equipment List
LASER BEAM
(aimed directly at the feature to be measured)
CORNERCUBE
(field of view, best performance)
1.4000 in [35.56 mm]
FRONT SURFACE FLAT MIRROR STYLUS VIRTUAL IMAGE OF THE CORNERCUBE
0.9163 in [23.27 mm]
1.4000 in [35.56 mm]
45
30 Figure 4-1
FARO RetroProbe100
Point Tip Stylus 3mm Diameter Stylus Point Tip Reset Sphere 3mm Reset Sphere Checkpoint Fixture Protective Jacket for RetroProbe100 Protective Carrying Case
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LASER BEAM
(aimed directly at the feature to be measured)
CORNERCUBE
FRONT SURFACE FLAT MIRROR
VIRTUAL IMAGE OF THE CORNERCUBE STYLUS

Figure 4-2
FARO RetroProbe400
Point Tip Stylus 3mm Diameter Stylus Point Tip Reset Sphere 3mm Reset Sphere Checkpoint Fixture Protective Carrying Case
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Using the FARO RetroProbe Establishing a Reset Point

A reset point is required when using the FARO Laser Tracker in IFM only mode. If you plan to use the Tracker in ADM only or IFM set by ADM mode, a reset point is not necessary. 1 2 3 Set up, power-up, and start the Laser Tracker. Perform the Quick Backsight Check and either Self Comp or Pointing Compensation as necessary. Secure a heavy-duty nest to the floor or other highly stable object. Place this nest so the laser beam will be within the field of view of the FARO RetroProbe. In CAM2 Measure, go to Devices < Laser Tracker < Create Reset Point. You will be prompted to measure the point. Using the 1.5" SMR, track the laser beam out to the heavy-duty nest. Press the Insert key on the keyboard to measure and then the Home key to complete the measurement. To set the measured point as a reset point, select Devices < Laser Tracker < Manage Reset Points and highlight the point in the dialogue box. In the Manage Reset Dialogue box, you may also: Set the Auto Reset function, which will automatically reset the laser to the reset location in the event of a beam interruption. Use the View button to view the point in the graphics field of CAM2 Measure.
5 6
7 8 9
Thread the desired stylus into the RetroProbe. In CAM2 Measure, go to Devices < Probes and select the correct RetroProbe stylus size in the Probes dialog box. Place the appropriate size reset sphere into the heavy-duty nest named and place the RetroProbe into the reset sphere.
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FARO Laser Tracker Accessories User Manual February 2007 10 Reset the Tracker by pressing the 'T' HotKey, by pressing the Reset button on the Laser Tracker toolbar, or by selecting Devices < Laser Tracker < Reset. 11 Verify that the green light on the Tracker is solid. 12 In CAM2 Measure, go to Review Features, open a DRO Window for the reset point, and verify that the 3D distance is less than 0.025mm (0.001"). If the distance is greater than 0.025mm (0.001"), repeat steps 4-12 after ensuring that the Tracker is stable on the tripod and the heavy-duty nest is securely fixed.
Taking Measurements
The RetroProbes measure in the same manner as an SMR. The stylus tip should touch the surface of the feature during measurements. Care should be taken to keep the RetroProbe oriented in such a way that the laser beam is always within the RetroProbe's field of view. With practice and experience in positioning the Tracker, the correct orientation of the RetroProbe becomes easier to retain.
Care and Cleaning

FARO RetroProbes require regular cleaning with normal use. Cleaning is recommended if the Target Return Intensity, as reported in the Operational Checks in CAM2 Measure, is something other than "GOOD". Caution: Severe damage may occur if proper cleaning techniques are not followed. In most cases, the FARO RetroProbes will only be dusty and may be cleaned with forced air. Compressed air from a can should be used to remove dust. Allow the air stream to escape from the can for a few seconds before pointing it onto the FARO RetroProbes. This will ensure that no residual propellant contaminates the system. Never shake the air can when dispensing the air. Always hold the can upright. Air available from a hose in a workshop is seldom clean and therefore should not be used as it may coat the FARO RetroProbe with oil or other contaminants. If the FARO RetroProbes need additional cleaning after the dust has been removed, water vapor should be used. Breathe on the FARO RetroProbe and clean it with a cotton swab. Roll the swab in the
35
FARO Laser Tracker Accessories User Manual February 2007 opposite direction to which your hand is moving. Use one swab for each pass and then discard it. Several swabs will be required to clean each component thoroughly. If water vapor does not successfully remove the residue, moisten a swab with acetone and use a similar motion to that adopted when cleaning with water vapor. After the FARO RetroProbe has been cleaned, any remaining cotton dust may be removed with the canned compressed air.
Storage
Always store FARO RetroProbes in their cases to protect them from impact and environmental hazards such as dust and dirt. A jacket is provided to protect the flat mirror for storage. In addition, FARO RetroProbes should be stored in an environment where they will not be subject to extreme temperature or other environmental conditions. Normal room temperature is the most desirable temperature for all laser Tracker equipment storage. Storing FARO RetroProbes in areas where heavy vibrations occur may result in serious damage. If you suspect the RetroProbe has been damaged, follow the instructions in the RetroProbe Runout and Depth Error Check section of this manual.
36
RetroProbe Runout and Depth Error Check Overview

This procedure outlines the steps required to check the FARO RetroProbe100/400 for runout and depth error using the FARO Laser Tracker. An experienced operator can perform this check in less than 15 minutes. The FARO RetroProbe100/400 was designed to be a Laser Tracker accessory not requiring adjustment in use. However, in case the probe has been dropped, excessively shocked, or used over a long period of time, there may be a need to check its proper operation and performance. The runout and depth error values obtained from these procedures are related to the certification parameters attained during the FARO qualification process on our optical alignment bench, but may not be the same values because of the differences between the laboratory condition of the alignment bench as compared to the field use of the FARO Laser Tracker when performing these checks. However, if the above procedures are performed periodically under the same conditions and geometric configuration, the repeatability of the RetroProbe100/400 can be determined and the impact of damage or wear established.
Equipment List
FARO Laser Tracker and Support Equipment Heavy-Duty Nest SMR FARO RetroProbe100/400 (with 3 mm stylus) RetroProbe Check Fixture Reset Sphere FARO Insight
37
Procedures
Setup and Operator Checks
1 2 3 Setup, power-up and start the Tracker. Complete Operational Check. Perform Quick Backsights, and Self Comp or Pointing CompIT, if necessary.
Preparation
1 Secure the heavy-duty nest to a wall, floor, or any surface that has complete stability at a height that will allow the RetroProbe100/400 to be conveniently oriented relative to the Tracker. NOTE: Convenient positioning of both the heavy-duty nest and the check fixture is important so that these measurements can be made easily. The nest and check fixture should be positioned such that the laser beam can point directly to the center of them. If you affix the nest and check fixture to a wall, do so at approximately the same height of the laser beam. If you affix the nest and check fixture to the floor, the measurements will easier the higher the Tracker is mounted off the floor. 2 3 4 5 6 Locate the RetroProbe Check Fixture on a stable surface in a suitable orientation relative to the Tracker. Record the date and the RetroProbe100/400 serial number on the 'FARO RetroProbe100/400 Runout And Depth Error Check Log'. Launch CAM2 Measure. Create a new file called 'RP runout.sat'. Record the ambient temperature on the 'FARO RetroProbe100/400 Runout And Depth Error Check Log'. To find the ambient temperature, go to Devices < Laser Tracker < Operational Checks and note the temperature on the General tab.
Runout Check
1 Setup the RetroProbe100/400 for use as described in the FARO RetroProbe100/400 User's Guide.
38
FARO Laser Tracker Accessories User Manual February 2007 2 Track the RetroProbe100/400 to the RetroProbe Check Fixture. NOTE: For the following steps, ensure that the laser beam is always kept at the approximate center of the flat mirror. 3 Use the Measure>Point>Comp Off command in CAM2 Measure to measure the first reading at the check fixture location. Press the Insert key to take the reading. The prompt bar will indicate "Measure Point# 1 on Point" prior to taking the reading. Rotate the RetroProbe100/400 approximately 45o about the laser beam axis and again take a reading. Repeat Step (4) until a total of nine readings have been measured. When nine readings have been recorded, the prompt bar will indicate, "Measure Point# 10 on Point". Press the Home key on the keyboard to complete the measurement. Name the point "RP RUNOUT". Track the RetroProbe100/400 to the Reset Sphere and check closure. Closure should be under 0.005mm (0.0002"). If the criterion in Step (7) is not met, reset the system and repeat Steps (1) through (6). If the criterion in Step (7) is met, reset the laser and continue with the depth error check below.
4 5
6 7 8 9
Evaluate Runout Check Results

1 2 Go to Review Features in CAM2 Measure and observe the X, Y, and Z readings on the readings tab for the point 'RP_RUNOUT'. On the 'FARO RetroProbe100/400 Runout And Depth Error Check Log' record the maximum and minimum values for X, Y, and Z among all the readings. Determine the difference between the maximum and minimum numbers for all three coordinates. If any of the resulting values exceed 0.076mm (0.003"), the RetroProbe100/400 may be damaged or in need of realignment. Contact FARO. If none of the resulting values exceed 0.076mm (0.003"), then proceed with the depth error evaluation below.
3 4
39
Depth Error Check

1 2 Track the RetroProbe100/400 back to the RetroProbe Check Fixture. Tilt the RetroProbe100/400 left and right until the laser beam hits the extreme limits of the minor axis of the flat mirror's elliptical field of view. Use the Measure>Point>Comp Off command in CAM2 Measure to record each of these two positions as readings. Press the Insert key to take the readings. The prompt bar will indicate "Measure Point# 1 on Point" prior to taking the first reading. Continue taking readings at the extremes of the RetroProbe's field of view, for a total of between 4 and 6 readings. When finished, press the Home key on the keyboard to complete the measurement. Name the point 'RP DEPTH'. Track the RetroProbe100/400 to the Reset Sphere and check closure. Closure should be under 0.005mm (0.0002"). If the criterion in Step (5) is not met, repeat Steps (1) through (4). If the criterion in Step (5) is met, remove the RetroProbe100/400 and Reset Sphere and proceed with the check results evaluation below.
3 4 5 6 7
Evaluate Depth Error Check Results

1 2 Go to Review Features in CAM2 Measure and observe the X, Y, and Z readings on the readings tab for the point 'RP _DEPTH'. On the 'FARO RetroProbe100/400 Runout And Depth Error Check Log' record the maximum and minimum values for X, Y, and Z among all the readings. Determine the difference between the maximum and minimum numbers for all three coordinates. If any of the resulting values exceed 0.076mm (0.003"), the RetroProbe100/400 may be damaged or in need of realignment. Contact FARO.
3 4
40
Runout and Depth Error Check Log

Date Tamb. Value Max. Min. Diff. X Y Z Ser.#
Value Max. Min. Diff.
41
Chapter 5: Trigger Cable Assembly

Trigger Cable Assembly (Part # 288-01579)
The FARO Laser Tracker is capable of recording measurements at the command of a remote trigger connected to the MCU external trigger port. The FARO Trigger Cable Assembly allows for remote use of the TTL trigger from an external controller, and includes a two pin trigger connector and 10 foot cable.
Setup of External Trigger Switch on the FARO Laser Tracker

FARO PN 288-01579 is a shielded 10 cable that can be used to connect the MCU to the controlling device. The cable can be as long as is physically required for the application provided that the voltage at the MCU is at least +3V. A shielded cable is recommended for use in electrically noisy environments. On the MCUs Trigger port, the top pin should be connected to the +5V and the bottom pin should be connected to ground.
Triggering a Measurement
The Trigger Switch allows the Tracker system to accept measurement commands by the controller of a robot or a CNC. The trigger input to the MCU works by using a +5 Volt TTL signal. The standard way to do this when using isolated contacts is to have the contacts Normally Closed and supplying +5V to the trigger input. When the contacts are opened, the input is pulled down by an internal 50 Ohm resistor making this an active low trigger. When the MCU senses this change, a measurement is taken. To trigger a measurement, FARO Technologies recommends opening the contacts for at least 1ms, however they can be opened longer. After the measurement has been taken and the contacts have been reclosed, they should remain closed for at least 1ms prior to opening them again to take another measurement. The contacts can remain in the closed condition for as long as desired.
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Chapter 5: Trigger Cable Assembly
Chapter 6: RF Remote Control

RF Remote Control (Part # 299-02946)
The FARO RF Remote Control is the RemotePoint Presenter from Interlink Electronics, and operates the Laser Tracker with mouse control and four programmable buttons. It operates at 900 Mhz with a unique personalized address and a range of up to 100 feet, and comes with a pre-programmed template for use with CAM2 Measure. Additional templates can easily be programmed to support 3rd party software. The CAM2 Interface uses the following setting for buttons:
Figure 6-1
Using the Remote

1 2 3 Install the batteries into the remote unit. Plug the USB Receiver (Figure 6-2) into the computer. Program the Unique Personalized Address for communications between the remote and the USB Receiver by aiming the laser pointer at the aperture on the receiver unit and activating the
45
FARO Laser Tracker Accessories User Manual February 2007 laser for a few seconds.
Figure 6-2
46
Chapter 7: SAE Target Tooling Kit

SAE Target Tooling Kit (Part # 069-90-110)
The FARO Target Tooling Kit contains accessories that enhance the capabilities of the SMR.
Components
The FARO SAE Target Tooling Kit includes: (10) 1.5 SMR Drift Nests, (2) 1.5 Pin Nests, (1) 1.5 Shankless Nest, (1) Small Edge Sphere Tool, (1) 10 Extension Bar, (1) Hard Point, (1) Sphere Fit Adaptor, .375 and 0.5 Liner Bushings, (3) 0.5 Construction Ball with .250 shank.
Usage
The items in the Target Tooling Kit are used as follows: 1.5" Drift Nests - Hot glue the nests to the part for use as reference points during an inspection. The position of the nests are monitored by the Tracker to determine if any movement has occurred during an inspection, and may also used as common points for device position moves. 1.5" Pin Nests - These target nests with 0.25" shanks enable the measurement of inner diameters, outer diameters, and edges. 1.5" Shankless Nest - This target nest holds the center of the SMR at 1.000 inches above a flat surface. It may also be used to measure inner and outer diameters with its precision 1.6" diameter. Small Edge Sphere Tool - This edge finding tool enables the measurement of a straight edge by holding the center of the SMR directly above the edge. 10" Extension Bar - This bar is used to measure hidden points when assembled with the hard point or sphere fit adaptor and a pin nest. The adaptor is placed against a surface or over a tooling ball, and the SMR is measured as the bar sweeps a sphere with the center at the point or tooling ball center. Linear Bushings - These bushings allow the standard target nest with 0.25" shank to be used as a .375" and .5" shank for measurement that 47
FARO Laser Tracker Accessories User Manual February 2007 requires these sizes. 0.5" Construction Ball - This tooling ball with a 0.25" shank is used to measure the position about a 0.25" hole. It may also be used with the 10 inch extension bar to find its center when it is not visible to the Tracker.
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Chapter 8: Metric Target Tooling Kit

Metric Target Tooling Kit (Part # 950-02134)
The FARO Metric Target Tooling Kit contains accessories that enhance the capabilities of the SMR.
Components
The FARO Metric Target Tooling Kit includes: (10) 1.5 SMR Drift Nests, (1) 1.5 SMR target nest with 25mm offset, 4 mm, (1) 1.5 SMR target nest with 25mm offset, 6 mm shank, (1) 1.5 Shankless Nest, (1) Small Edge Sphere Tool, (1) 10 Extension Bar, (1) Hard Point, (1) Sphere Fit Adaptor, 8mm, 10mm, 12mm and 16mm Liner Bushings, (3) .500 Construction Balls with .250 shank.
Usage
The items in the Target Tooling Kit are used as follows: 1.5" Drift Nests - Hot glue the nests to the part for use as reference points during an inspection. The position of the nests are monitored by the Tracker to determine if any movement has occurred during an inspection, and may also be used as common points for device position moves. 1.5" Pin Nests - These target nests with 4 and 6 mm shanks enable the measurement of inner diameters, outer diameters, and edges. 1.5" Shankless Nest - This target nest holds the center of the SMR at 25 mm above a flat surface. It may also be used to measure inner and outer diameters with its precision 1.6" diameter. Small Edge Sphere Tool - This edge finding tools enables the measurement of a straight edge by holding the center of the SMR directly above the edge. 10" Extension Bar - This bar is used to measure hidden points when assembled with the hard point or sphere fit adaptor and a pin nest. The adaptor is placed against a surface or over a tooling ball, and the SMR is measured as the bar sweeps a sphere with the center at the point or tooling ball center. Linear Bushings - These bushings allow the standard target nest with 6 49
FARO Laser Tracker Accessories User Manual February 2007 mm shank to be used as a 8, 10, 12, and 16 mm shank for measurement that requires these sizes. 0.5" Construction Ball - This tooling ball with a 0.25" shank is used to measure the position about a 0.25" hole. It may also be used with the 10 inch extension bar to find its center when it is not visible to the Tracker.
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Chapter 9: 0.5" SMR Kit

0.5" SMR Kit (Part # 950-00770)
The FARO 0.5" SMR Kit contains accessories that enhance the capabilities of the SMR.
Components
The FARO 0.5" SMR Kit includes one .5" SMR, one 0.5 Target nest with 0.500 offset, .250 shank, one 0.5" SMR adapter, one 0.5 SMR Handle and carrying case with room for extra SMRs.
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Chapter 9: 0.5" SMR Kit
Chapter 10: Optical Target Care

Optical Target Care Overview
Optical Targets are an important compliment to the FARO Laser Tracker. Handle them with great care to ensure their accuracy and longevity. Target care includes: Never touching the optical surfaces of the target. Never dropping the target. Storing the target in the case to keep it free from dust and moisture. Cleaning the target only when necessary.
Target Care
If the Tracker does not lock onto the target, use the Operational Checks command to check your SMR. If the Return Power value is GOOD, your SMR does not need cleaning. NOTE: Unnecessary cleaning will degrade the reflective surface of the SMR.
Cleaning Optical Targets

In many cases, the optical surfaces of the target are merely dusty and require simple cleaning with canned compressed air. Allow the air stream to escape from the can for a few seconds before pointing it onto the optical target. This will ensure that no residual propellant contaminates the system. NOTE: Always hold the can upright and never shake the can when spraying compressed air. NOTE: Air available from a hose in a workshop is seldom clean and therefore should not be used as it may coat the optical target with oil or other contaminants. If the target is still not functional after blowing off any dust, use the following target specific procedures. NOTE: Never use a dry cotton swab or tissue to clean the optical 53
FARO Laser Tracker Accessories User Manual February 2007 surfaces because these will scratch the optical surfaces. Cleaning with any improper chemicals will destroy the reflective surface.
Standard SMRs and RetroProbes (Silver Coated)

1 2 Breathe on the optical surfaces. Gently slide a cotton swab in one direction while rotating it in the opposite direction. Use one cotton swab for each pass and then discard it. You may need several swabs to clean the optical surfaces thoroughly. Remove any remaining cotton lint with canned compressed air. If this does not successfully remove the residue, clean the optical surfaces with Optima Grade acetone: Moisten a clean cotton swab with acetone. Gently slide the cotton swab in one direction while rotating it in the opposite direction. Remove any remaining cotton lint with canned compressed air.
3 4
Break Resistant SMRs (Gold Coated)

1 2 3 Moisten a clean, soft tissue with Optima Grade acetone. Gently place the moistened tissue on the optical surface and slowly pull it across. Remove any remaining tissue lint with canned compressed air.
Window SMRs
If the window gets dirty, it can be easily cleaned with glass cleaner and a soft clean cloth. If the window is severely damaged it can be replaced. The target collar unscrews to allow for easy replacement. Replacement windows may be purchased from FARO (Part Number 606-02394).
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Chapter 11: 1.5" Window SMR

1.5" Window SMR (Part # 950-02237)
The 1.5" Window SMR is a specially designed precision SMR with a glass window that protects the targets sensitive reflective surfaces.
Requirements
The target functions with the following system configurations: FARO Laser Tracker with MCU firmware 3.2 or higher CAM2 Measure X 1 or higher Any third party software updated since February 2005 that supports the FARO Tracker Pad.
Using the 1.5" Window SMR

Before using the 1.5" Window SMR, the target type must be set. Open the Probe dialog in CAM2 Measure X (Figure 11-1) or the Select Target dialog from the Tracker pad (Figure 11-2) in any other third party software application that supports the FARO Laser Tracker. Select 1.5" Window SMR from the target type dialog. It is critical that the target type be set correctly for measurement, as measurements taken with the 1.5" Window SMR with the incorrect
55
FARO Laser Tracker Accessories User Manual February 2007 target type setting will not be valid.
Figure 11-1
Figure 11-2
56
Chapter 12: Magnetic Mount (Arm & FLT)

Magnetic Mount (Part # ACCS0046)
The FARO Magnetic Mount consists of a magnetic base that allows the FARO Laser Tracker or any series FaroArm to be mounted to surface plates, tools and other ferrous surfaces.
57
Chapter 12: Magnetic Mount (Arm & FLT)
Chapter 13: Vac Mount (USB Arms & Tracker)

Vac Mount (Part # 1001-1078)
The FARO Vac Mount quickly, easily, and rigidly mounts the FaroArm and Tracker to granite surfaces without a degradation in accuracy. Meant for every size and model of USB FaroArms and Faro Laser Tracker. Includes mount, hand pump, oil, and case.
59
Chapter 13: Vac Mount (USB Arms & Tracker)
Chapter 14: Laser Tracker Side Mount

Laser Tracker Side Mount (Part # 09901138)
The FARO Laser Tracker Side Mount mounts the FARO Laser Tracker sideways on a heavy duty instrument stand. The mount includes mount housing, counterweight, mandrel receptacle, and two mandrels.
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Chapter 14: Laser Tracker Side Mount
Chapter 15: Wireless Ethernet Bridge

Wireless Ethernet Bridge (Part # ACCS0155)
The FARO Wireless Ethernet Bridge connects your PC to the FARO Laser Tracker via wireless Ethernet. The Wireless Ethernet Bridge for the Tracker MCU enables wireless communication with the Tracker from any wireless enabled PC.
63
Chapter 15: Wireless Ethernet Bridge
Chapter 16: Laptop Wireless Ethernet

Laptop Wireless Ethernet (Part # ACCS0158)
The FARO Laptop Wireless Ethernet connects your laptop to the FARO Laser Tracker via wireless Ethernet. The kit includes an Ethernet Bridge for the Tracker MCU and a PC Network card for the laptop computer.
65
Chapter 16: Laptop Wireless Ethernet
Chapter 17: Desktop Wireless Ethernet

Desktop Wireless Ethernet (Part # ACCS0159)
The FARO Desktop Wireless Ethernet connects your desktop to the FARO Laser Tracker via wireless Ethernet. The kit includes an Ethernet Bridge for the Tracker MCU and a PCI Network card for the desktop computer.
67
Chapter 17: Desktop Wireless Ethernet
Technical Support
FARO Technologies, Inc. is committed to providing the best technical support to our customers. Our Service Policy is detailed in Appendix C: Industrial Products Service Policy of this manual. If you have any problem using one of our products, please follow these steps before contacting our Technical Support Team: Be sure to read the relevant sections of the documentation. Many times the answer is right there. Visit the FARO Customer Service area on the Web at www.faro.com to search our technical support database. This is available 24 hours a day 7 days a week. Document the problem you are experiencing. Be as specific as you can. The more information you have, the easier the problem will be to solve. If you still cannot resolve your problem, have your Serial Number available before calling. Technical Support hours are from 8:00 a.m. to 5:00 p.m. Eastern Standard Time (EST), Monday through Friday. You can also e-mail or fax in your problems or questions 24 hours a day. Phone 800.736.2771 (North America), +1 407.333.3182 (Worldwide) Fax FaroArm +1 407.333.8056 FARO Laser Tracker +1 610.444.2323 FARO Laser Scanner +1 610.444.2323 E-Mail FaroArm support@faro.com FARO Laser Tracker supportlaser@faro.com FARO Laser Scanner supportlaser@faro.com
E-Mails or Faxes sent outside regular working hours (8:00 a.m. to 5:00 p.m. EST, Monday through Friday) usually are answered before 12:00 p.m. EST the next working day. Should our staff be on other calls, please leave a voice mail message; calls are always returned within 4 hours. Please remember to leave a detailed
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description of your question and your Serial Number. Do not forget to include your name, fax number, telephone number and extension so we can reach you promptly.
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Appendix A: Software License Agreement

This Software License Agreement is part of the Operating Manual for the product and software System which you have purchased from FARO TECHNOLOGIES, INC. (collectively, the Licenser) By your use of the software you are agreeing to the terms and conditions of this Software License Agreement. Throughout this Software License Agreement, the term Licensee means the owner of the System. I. The Licensor hereby grants the Licensee the non exclusive right to use the computer software described in this Operating Manual (the software). The Licensee shall have no right to sell, assign, sublicense, rent or lease the software to any third party without the Licensers prior written consent. II. The Licenser further grants the Licensee the right to make a backup copy of the software media. The Licensee agrees that it will not decompile, disassemble, reverse engineer, copy, transfer, or otherwise use the software except as permitted by this section. The Licensee further agrees not to copy any written materials accompanying the software. III. The Licensee is licensed to use the Software only in the manner described in the Operating Manual. Use of the Software in a manner other than that described in the Operating Manual or use of the software in conjunction with any non-Licenser product which decompiles or recompiles the software or in any other way modifies the structure, sequence or function of the software code, is not an authorized use, and further, such use voids the Licensers set forth below. IV. The only warranty with respect to the software and the accompanying written materials is the warranty, if any, set forth in the Quotation/Purchase Order and Appendix B: Purchase Conditions pursuant to which the software was purchased from the Licenser. V. THIS WARRANTY IS IN LIEU OF OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
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FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO THE SOFTWARE AND WRITTEN MATERIALS. IN NO EVENT WILL THE LICENSER BE LIABLE FOR DAMAGES, INCLUDING ANY LOST PROFITS OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE, NOTWITHSTANDING THAT THE LICENSER HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, THE LICENSER WILL NOT BE LIABLE FOR ANY SUCH CLAIM BY ANY OTHER PARTY. VI. In the event of any breach by the Licensee of this Agreement, the license granted hereby shall immediately terminate and the Licensee shall return the software media and all written materials, together with any copy of such media or materials, and the Licensee shall keep no copies of such items. VII. The interpretation of this Agreement shall be governed by the following provisions: A. This Agreement shall be construed pursuant to and governed by the substantive laws of the State of Florida (and any provision of Florida law shall not apply if the law of a state or jurisdiction other than Florida would otherwise apply). B. If any provision of this Agreement is determined by a court of competent jurisdiction to be void and non-enforceable, such determination shall not affect any other provision of this Agreement, and the remaining provisions of this Agreement shall remain in full force and effect. If any provision or term of this Agreement is susceptible to two or more constructions or interpretations, one or more of which would render the provision or term void or non-enforceable, the parties agree that a construction or interpretation which renders the term of provision valid shall be favored. C. This Agreement constitutes the entire Agreement, and supersedes all prior agreements and understandings, oral and written, among the parties to this Agreement with respect to the subject matter hereof. VIII. If a party engages the services of an attorney or any other third party or in any way initiates legal action to enforce its rights under this A-2
Agreement, the prevailing party shall be entitled to recover all reasonable costs and expenses (including reasonable attorneys fees before trial and in appellate proceedings).
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Appendix B: Purchase Conditions

All Purchase Orders (hereafter, the Order) for FARO-provided products and services (hereafter, the Product) are subject to the following terms and conditions, which are agreed to by the Purchaser. All capitalized terms are defined in Section 8.00 Definitions hereafter. 1.00 Payment of Purchase Price
1.01 Purchaser hereby promises to pay to the order of FARO all deferred portions of the Purchase Price, together with interest on late purchase price payments payable at 1.5% per month (18% per annum). 1.02 The Purchaser grants to FARO a security interest in the products sold pursuant to the Order, which may be perfected by UCC-1 Financing Statements to be recorded in the applicable County of the Purchasers business location and filed with the Secretary of States Office, which security interest will remain in effect until payment in full of the purchase price together with interest on late purchase price payments payable thereon had been received by FARO. 1.03 If the Purchaser fails to make full payment of the purchase price within the period set out in the Order, FARO shall at its option have the following remedies, which shall be cumulative and not alternative: a) the right to cancel the Order and enter the Purchasers premises to re-take possession of the Product, in which event the Purchaser agrees that any down-payment or deposit shall be forfeited to FARO, as liquidated damages and not as a penalty, and all costs incurred by FARO in connection with the removal and subsequent transportation of the Product shall be payable by the Purchaser upon written demand; b) the right to enter the Purchasers premises and remove any Software, components of the Product or other items necessary in order to render the Product inoperative;
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c) the right to withhold all services which would otherwise be required to be provided by FARO pursuant to the Warranties set out in Section 4.00 Warranties and Limitation of Liability hereof; d) terminate any existing software license agreement and e) pursue any other available remedy, including suing to collect any remaining balance of the purchase price (i.e., accelerate the payment of the purchase price causing the entire balance to immediately become due and payable in full). f) Customer will be charged a 20% restocking fee for refusal to accept equipment as delivered. Equipment must returned unopened within 10 business days of receipt at customer facility. 1.04 If Purchaser fails to make payment(s) in accordance with the terms of this Order, the Purchasers Products may be rendered inoperable until such payment terms are met. No waiver by FARO of its rights under these conditions shall be deemed to constitute a waiver of subsequent breaches or defaults by the Purchaser. In the event more than one Product is being purchased pursuant to the Order, unless otherwise set forth herein, each payment received by FARO from Purchaser shall be applied pro rata against the cost of each product rather than being applied to the purchase price of any product. 2.00 Delivery and Transportation
2.01 Delivery dates are estimates and not guarantees, and are based upon conditions at the time such estimate is given. 2.02 FARO shall not be liable for any loss or damage, whether direct, indirect or consequential, resulting from late delivery of the Product. The Purchasers sole remedy, if the Product is not delivered within 90 days of the estimated delivery date, shall be to cancel the Order and to recover from FARO without interest or penalty, the amount of the down-payment or deposit and any other part of the purchase price which has been paid by the Purchaser. Notwithstanding the foregoing, such right of cancellation shall not extend to situations where late delivery is occasioned by causes beyond FAROs control, including, without limitation, compliance with any rules, regulations, orders or instructions of any federal, state, county, municipal or other government B-2
or any department or agency thereof, force majuere, acts or omissions of the Purchaser, acts of civil or military authorities, embargoes, war or insurrection, labor interruption through strike or walkout, transportation delays and other inability resulting from causes beyond FAROs control to obtain necessary labor, manufacturing facilities or materials from its usual sources. Any delays resulting from such causes shall extend estimated delivery dates by the length of such delay. 2.03 Responsibility for all costs and risks in any way connected with the storage, transportation and installation of the Product shall be borne entirely by the Purchaser. If any disagreement arises as to whether or not damage to the Product was in fact caused in storage, transit or on installation, the opinion of FAROs technical advisors, acting reasonably, shall be conclusive. 3.00 Installation and Operator Training
3.01 The Purchaser shall be responsible for installation of the Product, including, without limitation, the preparation of its premises, the uncrating of the Product and setting up of the Product for operation. Purchaser may elect to order contract services from FARO to perform this service should they elect to do so. 4.00 Warranties and Limitation of Liability
4.01 FARO warrants that (subject to Section 4.06), the Product shall be free from defects in workmanship or material affecting the fitness of the Product for its usual purpose under normal conditions of use, service and maintenance. A complete statement of FAROs maintenance/ warranty service is set forth in Appendix B: Purchase Conditions. 4.02 FARO warrants that the Software shall operate according to specifications and the System shall operate and perform in the manner contemplated in connection with the usual purpose for which it is designed. 4.03 The maintenance/warranty set out in paragraphs 4.01 shall expire at the end of the twelve (12) month period commencing on the date of shipment from the FARO factory (the Maintenance/Warranty Period).
B-3
4.04 Subject to the limitations contained in Section 4.06, the Warranties shall apply to any defects found by the Purchaser in the operation of the FARO Laser Tracker and reported to FARO within the Maintenance/Warranty Period. If the FARO Laser Tracker or the Software is found by FARO, acting reasonably, to be defective, and if the defect is acknowledged by FARO to be the result of FAROs faulty material or workmanship, the FARO Laser Tracker will be repaired or adjusted to the extent found by FARO to be necessary or at the option of FARO, replaced with a new FARO Laser Tracker or parts thereof at no cost to the Purchaser. 4.05 Claims under the Warranties shall be made by delivering written notice to FARO of the defect in the System, the FARO Laser Tracker. Within a reasonable time of receipt of such notice, FARO shall have the System and FARO Laser Tracker diagnosed by its service personnel, and maintenance/warranty service will be provided at no cost to the Purchaser if the System and FARO Laser Tracker is found by FARO to be defective within the meaning of this Section. (If, in the reasonable opinion of FARO after diagnosis of the system and the FARO Laser Tracker are not defective, the Purchaser shall pay the cost of service, which shall be the amount that FARO would otherwise charge for an evaluation under a non-warranty service evaluation. 4.06 The Warranties do not apply to: a) Any defects in any component of a System where, if in the reasonable opinion of FARO, the FARO Laser Tracker, Software or System has been improperly stored, installed, operated, or maintained, or if Purchaser has permitted unauthorized modifications, additions, adjustments and/or repair to any hard drive structure or content, or any other part of the System, or which might affect the System, or defects caused or repairs required as a result of causes external to FARO workmanship or the materials used by FARO. As used herein, unauthorized means that which has not been approved and permitted by FARO. b) The Warranties shall not cover replacement of expendable items, including, but not limited to, fuses, diskettes, printer paper, printer ink, printing heads, disk cleaning materials, or similar items.
B-4
c) The Warranties shall not cover minor preventive and corrective maintenance, including, but not limited to, replacement of fuses, disk drive head cleaning, fan filter cleaning and system clock battery replacement. d) Any equipment or its components which was sold or transferred to any party other than the original Purchaser without the expressed written consent of FARO. 4.07 Factory Repairs a) IF SYSTEM IS UNDER MAINTANENCE/WARRANTY: The Purchaser agrees to ship the Product to FARO in the original packing containers. FARO will return the repaired or replacement Product. FARO will incur the expense of the needed part and all return shipping charges to the Purchaser. FARO may authorize the manufacturer of a component of the Product to perform the service. b) IF SYSTEM IS UNDER PREMIUM SERVICE PLAN: When practical and subject to availability, FARO will make available to the Purchaser substitute component parts or FARO Laser Trackers (Temporary Replacements) while corresponding parts of the Purchasers system or FARO Laser Tracker are undergoing repair at FAROs factory. Shipping charges for these Temporary Replacement parts or FARO Laser Trackers will be the responsibility of FARO. c) IF SYSTEM IS NOT UNDER MAINTANENCE/WARRANTY: The Purchaser is responsible for the cost of the replacement part or software, and all shipping charges. All charges shall be estimated and prepaid prior to commencement of repairs. 4.08 Nothing herein contained shall be construed as obligating FARO to make service, parts, or repairs for any product available after the expiration of the Maintenance/Warranty Period. 4.09 Limitation of Liability
FARO shall not be responsible under any circumstances for special, incidental or consequential damages, including, but not limited to, injury to or death of any operator or other person, damage or loss resulting from inability to use the System, increased operating costs, loss of production, loss of anticipated profits, damage to property, or B-5
other special, incidental or consequential damages of any nature arising from any cause whatsoever whether based in contract, tort (including negligence), or any other theory of law. FAROs only liability hereunder, arising from any cause whatsoever, whether based in contract, tort (including negligence) or any other theory of law, consists of the obligation to repair or replace defective components in the System or FARO Laser Tracker subject to the limitations set out above in this section. This disclaimer of liability for consequential damage extends to any such special, incidental or consequential damages which may be suffered by third parties, either caused directly or indirectly resulting from test results or data produced by the system or any component thereof and the Purchaser agrees to indemnify and save FARO harmless from any such claims made by third parties. 4.10 The foregoing shall be FAROs sole and exclusive liability and the Purchasers sole and exclusive remedy with respect to the system. THE SOLE RESPONSIBILITY OF FARO UNDER THE WARRANTIES IS STATED HEREIN AND FARO SHALL NOT BE LIABLE FOR CONSEQUENTIAL, INDIRECT, OR INCIDENTAL DAMAGES, WHETHER THE CLAIM IS FOR BREACH OF WARRANTY, NEGLIGENCE, OR OTHERWISE. OTHER THAN THE EXPRESS WARRANTIES HEREIN STATED, FARO DISCLAIMS ALL WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS. 4.11 FARO does not authorize any person (whether natural or corporate) to assume for FARO any liability in connection with or with respect to the Products. No agent or employee of FARO has any authority to make any representation or promise on behalf of FARO, except as expressly set forth herein, or to modify the terms or limitations of the Warranties. Verbal statements are not binding upon FARO.
B-6
4.12 The Maintenance/Warranties extend only to the Purchaser and are transferable, only under the following conditions: The FARO Laser Tracker is currently under maintenance/ warranty. New owner is, or becomes, a certified user. A FARO maintenance/warranty transfer form is completed, and submitted to Customer Service.
All claims under the Warranties must originate with the Purchaser, or any subsequent owner, and the Purchaser will indemnify and save FARO harmless from any claims for breach of warranty asserted against FARO by any third party. 4.13 Oral representations of FARO or its sales representatives, officers, employees or agents cannot be relied upon as correctly stating the representations of FARO in connection with the system. Refer to this purchase order, any exhibits hereto and any written materials supplied by FARO for correct representations. 4.14 PURCHASER ACKNOWLEDGES THAT IT HAS PURCHASED THE SYSTEM BASED UPON ITS OWN KNOWLEDGE OF THE USES TO WHICH THE SYSTEM WILL BE PUT. FARO SPECIFICALLY DISCLAIMS ANY WARRANTY OR LIABILITY RELATED TO THE FITNESS OF THE SYSTEM FOR ANY PARTICULAR PURPOSE OR ARISING FROM THE INABILITY OF THE PURCHASER TO USE THE SYSTEM FOR ANY PARTICULAR PURPOSE. 5.00 Design Changes
5.01 The FARO Laser Tracker, the Software and the System are subject to changes in design, manufacture and programming between the date of order and the actual delivery date. FARO reserves the right to implement such changes without the Purchasers consent, however, nothing contained herein shall be construed as obligating FARO to include such changes in the FARO Laser Tracker, Software or System provided to the Purchaser. 6.00 Non-Disclosure
B-7
6.01 All Software including, without limitation, the Operating System Program and any FARO special user programs, provided to the Purchaser as part of the system, either at the time of or subsequent to the delivery of the FARO Laser Tracker, is the intellectual property of FARO. The Purchaser shall not reproduce or duplicate, disassemble, decompile, reverse engineer, sell, transfer or assign, in any manner the Software or permit access to or use thereof by any third party. The Purchaser shall forthwith execute any further assurances in the form of non-disclosure or licensing agreements which may reasonably be required by FARO in connection with the software. 7.00 Entire Agreement / Governing Law / Miscellaneous / Guarantee 7.01 These Purchase conditions constitute the entire agreement between FARO and the Purchaser in respect to the Product. There are no representations or warranties by FARO, express or implied, except for those herein contained and these conditions supersede and replace any prior agreements between FARO and the Purchaser. 7.02 No representative of FARO has any authority to modify, alter, delete or add to any of the terms or conditions hereof. Any such modifications shall be absolutely void unless made by instrument in writing properly executed by an actual authorized employee or agent of FARO. 7.03 The terms and conditions hereof shall be binding upon FARO and the Purchaser, and shall be construed in accordance with the laws of the State of Florida, United States of America. 7.04 FARO shall be entitled to recover all of its reasonable fees and costs including, but not limited to, its reasonable attorneys fees incurred by FARO in connection with any dispute or litigation arising thereunder or in connection herewith, including appeals and bankruptcy or creditor reorganization proceeds. 7.05 These conditions shall not be construed more strictly against one party than another as a result of one party having drafted said instrument. 8.00 8.01 Definitions FARO means FARO Technologies, Inc. B-8
8.02 Purchaser means the party buying the Product and who is legally obligated hereunder. 8.03 Software means all computer programs, disk drive directory organization and content, including the computer media containing such computer programs and disk drive directory organization and content, sold pursuant to the Order. 8.04 Product means the FARO Laser Tracker, the Software, operating manuals and any other product or merchandise sold pursuant to the Order. If the Purchaser is buying only a FARO Laser Tracker, or the Software, Product will mean the product being purchased by the Purchaser pursuant to the Order. 8.05 System means a combination of the FARO Laser Tracker, the Software, the Computer, and optional parts and accessories associated with the FARO Laser Tracker. 8.06 Certified user means any person who has completed and passed the a written exam issued by FARO. The exam is available upon request. 8.07 Purchase Order means the original document issued from the Purchaser to FARO, listing all parts and/or services to be purchased and the agreed purchase price. 8.08 Maintenance/Warranty Transfer Form means a document to be completed for the transfer of the FARO Maintenance/Warranty. This document is available from FARO upon request.
B-9
Appendix C: Industrial Products Service Policy

A one-year maintenance/warranty comes with the purchase of new FARO manufactured hardware products. Supplemental Service Plans are also available at additional cost. See Appendix D: Industrial Service Policy for further details.
FARO Hardware under Maintenance/ Warranty

The following is a summary of what services can be obtained under the original warranty or Supplemental Service Plan. 1 2 Factory repairs on FARO-manufactured hardware products. Factory repairs are targeted for completion within 7 (FaroArms) or 14 (FARO Laser Trackers and Laser Scanners) working days of FAROs receipt of the defective item. The customer is responsible for returning the hardware to FARO in the original packing container or custom case. FARO will return the hardware via 2-day air service to the Continental U.S. Outside the Continental U.S., FARO will return the hardware to the customs broker via 2-day air service. Expedited service can be arranged at the customers expense. Upon expiration of original warranty a Supplemental Service Plan may be purchased and can be renewed annually on FARO-manufactured hardware products. All Supplemental Service Plans will be due for renewal at the end of the month in which the Service Plan or warranty was purchase, plus 12 months. The original warranty and Supplemental Service Plan are transferable to subsequent owners under certain conditions: The FARO Laser Tracker is currently under the original warranty and Supplemental Service Plan. New owner is, or becomes, a certified user. A FARO Transfer of Original Warranty or Service Plan Agreement form is completed and submitted to Customer Service. C-1
FARO Hardware NOT under Maintenance/ Warranty

Factory assessments and repairs on FARO-manufactured products will follow the following procedure: 1 2 The customer obtains a service number from FAROs Customer Service Department. The customer sends the part to FARO with the service number on the label along with payment or a corporate purchase order for system testing and evaluation, which includes calibration and recertification. The payment will be applied toward the total service cost beyond the initial payment. The estimate repair cost will be given to the customer prior to the repair. The total cost must be paid prior to beginning the service. System testing and evaluation can take up to 30 days. FARO- manufactured part repairs can take up to 60 days. However, the part will be scheduled for service as soon as it arrives at FAROs factory. The customer is responsible for all shipping charges to and from FARO, including import and export fees for international customers.
FARO Software
All FARO Software users will receive maintenance releases until the end of life for the version at no charge electronically or at a minimal fee for the computer media package. All enhancement and functionality upgrades will be available for purchase upon release.
Hardware & Software Training

FAROs training program is designed to instruct trainees in the operation of FAROs hardware and software, which the customer has purchased. The training classes are set up for each trainee to obtain valuable hands on application exposure. This will help the trainees in their everyday use of the hardware and software. FARO also feels that once the trainee completes the training, finding solutions to problems or applying applications will be simpler. Details are as follows: C-2
The training class will prepare attendees to successfully attain an operators certification (see Certification Requirements section for more details). The fee schedules for advanced additional training courses can be obtained from Customer Service, or the Sales department.
Certification Requirements
The FARO Laser Tracker operators inherent ability to understand 3D concepts may be in their background training. However, the precision with which the operator performs 3D measurements with the FARO Laser Tracker is critical in establishing the accuracy and repeatability of the results of subsequent measurements. In order to establish the proficiency of FARO Laser Tracker operators, FARO has instituted an Operator Certification program, where each operators knowledge and understanding of the FARO Laser Tracker is evaluated. The successful operator is awarded a certificate which identifies him/her as an accredited FARO Laser Tracker operator. The requirements are as follows: 1 Attend a FARO-conducted basic training course, either at a FARO Facility or on site at your facility. 2 Certification will be awarded once the class has been completed, and then the certified user will be registered for hardware and software support. To certify an operator, call FAROs Training Department, 800.736.0234 (North America), +1 407.333.9911 (Worldwide), for updated information.
C-3
FARO Laser Tracker Repair Fee Schedule

(Out of Maintenance/Warranty Owners Only!) System Testing and Evaluation Fee - Contact your local FARO Service Center for pricing. A fee is charged for any system testing and evaluation. This includes system diagnosis, calibration and/or recertification, and applies to all FARO Laser Trackers. However, this fee does not include disassembly/repair costs if required. An estimated cost for disassembly/ repair will be given to the customer prior to the repair. The disassembly/repair charges must be paid in full prior to the actual disassembly/repair. However, if no repairs are needed the fee will be applied to the cost of system testing and evaluation. All evaluations contain a recertification. Re-certification will be performed on an as needed basis. Contact your local FARO Service Center for the current system testing and evaluation fee pricing.
Repair Times
Calibration and/or Recertification Only - Can take up to 14 days to complete. Disassembly and Repair - Can take up to 60 days to complete. This time is dependent on the supply of purchased components. *Includes Calibration and Recertification
C-4
Transfer of Original Warranty or Service Plan Agreement

_________________________________________________________
(SELLERS CORPORATE OR INDIVIDUAL NAME AS APPLICABLE), hereby waives all rights under the warranty service policy for FARO Laser Tracker Serial Number_____________________________________ CAM2 Port Lock Number __________________ purchased originally on ______________________(DATE).
_________________________________________________________
(BUYERS CORPORATE OR INDIVIDUAL NAME AS APPLICABLE), hereby assumes all rights and obligations of the Hardware and/or Software Warranty Service Policy from __________________ (Date of Transfer). This transfer is only valid under the following conditions.
1 2 3
The FARO Laser Tracker is currently under maintenance/warranty New owner is, or becomes, a certified user. This maintenance/warranty transfer form is completed and submitted to Customer Service.
AGREED
________________________________________________________________ (PRINT SELLERS CORPORATE OR (PRINT SELLERS CORPORATE OR INDIVIDUAL NAME AS APPLICABLE) INDIVIDUAL NAME AS APPLICABLE) BY x___________________________ BY x___________________________ (PRINT NAME OF SIGNATORY) (PRINT NAME OF SIGNATORY)
FARO Technologies Inc. Approved by x _________________________________ _________________________________ (PRINT NAME OF SIGNATORY)
C-5
Appendix D: Industrial Service Policy

This Service Plan (hereafter, the Plan) is part of the Operating Manual for the FARO manufactured product purchased from FARO TECHNOLOGIES INC. (hereafter, FARO). The Plan and all of the optional additions, are subject to the conditions in Appendices A, B, & C, and are subject to change. This appendix refers to FAROs service plans as written in the sales advertising literature, and is meant to provide additional details that the literature does not permit. 1.00 The purchase of the Plan shall occur with the purchase of the FARO products. 1.01 The plan shall apply to systems exclusively created or authored by FARO. 1.02 The plan shall include FARO product hardware only, and can not be extended or transferred through the sale of any part of the system to a third party unless the entire system has been sold or transferred. 1.03 The plan shall not cover Hardware or Software which has been subjected to misuse or intentional damage. FARO reserves the right to determine the condition of all returned Hardware and/or Software. 1.04 FARO shall determine the service method and contractor to service/repair all hardware which is not directly manufactured by FARO. All outside contractor terms and conditions are available from FARO and are incorporated herein by reference. 1.05 FARO shall not be responsible for any non FARO authored software which inhibits the operation of the system. Furthermore the plan will not cover the re-installation of any software. 1.06 The Hardware and Software are subject to changes in design, manufacture, and programming. All updates are as follows: a) Hardware - The FARO Laser Tracker and all of the associated optional parts, and the Computer are not subject to updates. b) Software - All computer programs, authored by FARO, which are used in conjunction with the FARO provided Hardware, will be
D-1
updated (maintenance upgrades) for the life of the Purchasers current version. All enhancement and functionality upgrades must be purchased. c) 3rd Party Software - All computer programs, non authored by FARO, will not be updated under the Plan. The purchaser is responsible for the acquisition of all 3rd party software updates and warranty service or claims. 1.07 In the event that FARO replaces any product or replacement product, FARO retains all right, title, and interest in and to all products or portions of products that were replaced by FARO. 2.00 2.01 Definitions FARO means FARO Technologies, Inc.
2.02 Purchaser means the party buying the Product and who is legally obligated hereunder. 2.03 Software means all computer programs, disk drive directory organization and content, including the diskettes containing such computer programs and disk drive directory organization and content, sold pursuant to the Order. 2.04 Product means the FARO Laser Tracker, the Software, operating manuals and any other product or merchandise sold pursuant to the Order. If the Purchaser is buying only a FARO Laser Tracker, or the Software, Product will mean the product being purchased by the Purchaser pursuant to the Order. 2.05 System means a combination of the FARO Laser Tracker, the Software, the Computer, and optional parts associated with the FARO Laser Tracker. 2.06 Hardware means the FARO Laser Tracker and all of the associated optional parts, and the Computer if provided by FARO. 2.07 Software means all computer programs, authored by FARO, which are used in conjunction with the FARO provided Hardware. The following is a laymans definition of the coverage.
D-2
Standard Service Plans

All shipping times below are to destinations within the Continental United States. Outside the Continental U.S., FARO will ship equipment directly to the customs broker. Standard Service Plans are contracted at time of purchase or at any time while a unit is covered by a FARO hardware service plan (as described in more detail later). The Standard Service Plan covers the FARO Laser Tracker and controller box. Shipping costs, including insurance from the Purchaser to FARO are the responsibility of the Purchaser. FARO will be responsible for all return shipping costs including insurance. All reasonable efforts will be made to keep the service repair time within 7 (FaroArm) or 14 (FARO Laser Tracker and Laser Scanner) working days. The equipment will be returned via 2-Day air service, therefore, total service repair time will vary due to return shipping location. Since the FARO Laser Tracker is designed to be used with many other software packages not authored by FARO. This service plan can be purchased in its entirety to cover only FARO produced or authored products. For items not produced or authored by FARO, the customer is responsible for securing their own separate warranty or service plan coverage.
Hardware Coverage
FARO Laser Tracker Covered All parts and labor for FARO Laser Trackers failing under normal use as described in Appendix B. Annual calibration and re-certification of the FARO Laser Tracker. Not Covered Misuse Intentional damage
D-3
Wear and tear of probes, ball bars, auxiliary hardware products such as cables, wrenches, hex keys, screwdrivers, etc. Computer Covered FARO contracts with 3rd party service providers for this service for up to 3 years. The terms and conditions of FAROs contract with the provider apply herein and are incorporated herein by reference. Typically, these services include repair of the computer, memory cards, and video monitors. Not Covered All exclusions contained in the 3rd party service providers policy which is incorporated herein by reference. Software operating system installation. User intentional or unintentional removal of key software property or files.
Software Coverage
Covered Periodically, FARO Technologies may release maintenance updates of its proprietary software. This will be supported through the life of the product version. All enhancement and functionality upgrades will be available in the next full version for a fee. Not Covered End users are responsible for the procuring and installation of 3rd party authored or S/W updates as required to use with FARO authored software products, unless FARO Technologies resold these packages to the end user as an authorized reseller. Examples of 3rd party authored S/W are: DOS, Windows, AutoCAD, AutoSurf, SurfCAM and others.
Premium Service Plans

The Premium Service Plans additionally provide loaner FARO Laser Trackers and Computers when service is required. All equipment
D-4
shipping costs are paid for by FARO (both ways). FARO will make its best effort to ship all loaner FARO Laser Trackers within 24 hours of the receipt of the purchasers request, once the need for a service has been verified by FARO. FARO will make its best effort to ship all loaner computers within 72 hours of the receipt of the purchasers request.
D-5
D-6
Index
Numerics
0.5" SMR Kit Overview 51 Components 51 1.5" Window SMR Overview 55 Requirements 55 Usage 55
O
Optical Target Care Overview 53 Target Care 53
P
Part # 069-90-110 47 Part # 099-01138 61 Part # 1001-1078 59 Part # 288-01579 43 Part # 299-02946 45 Part # 645-00-001 31 Part # 645-00-002 31 Part # 950-00770 51 Part # 950-01101 7 Part # 950-02134 49 Part # 950-02237 55 Part # 950-02368 21 Part # ACCS0046 57 Part # ACCS0155 63 Part # ACCS0158 65 Part # ACCS0159 67 premium service plans 4 purchase conditions 1
B
basic service plans 3
C
certification requirements 3 Cleaning Optical Targets 53 Break Resistant SMRs 54 Standard SMRs 54 Window SMRs 54
F
FARO hardware not under maintenance/warranty 2 under maintenance/warranty 1 FARO hardware not under maintenance/warranty 2 FARO hardware under maintenance/warranty 1 FARO software under maintenance/warranty 2 FARO software under maintenance/warranty 2
R
RetroProbe Overview 31 Care and Cleaning 35 Establishing a Reset Point 34 RetroProbe 100 Equipment List 32 RetroProbe 400 Equipment List 33 Runout and Depth Error Check Overview 37 Depth Error Check 40 Equipment List 37 Evaluate Depth Error Check Results 40 Evaluate Runout Check Results 39 Preparation 38 Runout and Depth Error Check Log 41 Runout Check 38 Setup and Operator Checks 37, 38 Storage 36 Taking Measurements 35 RF Remote Control Overview 45
H
hardware training 2 hardware coverage 3
I
industrial service policy 1
L
Laser Tracker Accessories Overview 3
M
maintenance/warranty FARO hardware 1, 2 FARO software 2 Metric Target Tooling Kit Overview 49 Components 49
Index - 1

Using the Remote 45
S
SAE Target Tooling Kit Overview 47 Components 47 service policy 1 software training 2 software coverage 4 software license agreement 1 software training 2 standard service plans 3
T
TargetCAM Overview 7 Hardware Setup 8 Interface 17 PC Network Card Configuration 13 Wired Mode 14 Wireless Mode 13 Using the TargetCAM 16 technical support 69 TrackArm Overview 21 Hardware Setup 22 SMR Calibration 22 Using the TrackArm 27 training certification requirements 3 hardware and software 2 transfer of maintenance/warranty service plan agreement 5 Trigger Cable Assembly Setup 43 Triggering a Measurement 43 TriggerCableAssembly Overview 43
W
warranty. See also maintenance/warranty
Index - 2
FARO Technologies, Inc. 125 Technology Park Lake Mary, FL 32746 800-736-2771 U.S. / +1 407-333-3182 Worldwide E-Mail: support@faro.com FARO Europe GmbH & Co. KG Lingwiesenstrasse 11 D-70825 Korntal-Mnchingen, Germany Tel: +49 7150/9797-400 Fax: +49 7150/9797-44 E-Mail: support@faroeurope.com FARO Japan 1041 Wakabadai Meito-ku Nagoya Aichi 465-0015 JAPAN Tel : +81-52-779-8223 Fax: +81-52-779-8224 E-Mail: support_japan@faro.com FARO China Floor 1, Building 29 No.396 Guilin Road Shanghai 200030, China Tel: +8621-64948660/1/2/3/4/5 Fax: +8621-64948670 E-Mail: chinainfo@faro.com
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08m50e00 - FARO Laser Tracker Accessories - February 2007

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FARO LASER TRACKER ACCESSORIES USER MANUAL FEBRUARY 2007

FARO Laser Tracker Accessories User Manual February 2007

FARO Laser Tracker Accessories User Manual February 2007

Using the TrackArm ........................................... 27

Chapter 4 : RetroProbe 100/400

Chapter 5 : Trigger Cable Assembly

Chapter 6 : RF Remote Control

Chapter 7 : SAE Target Tooling Kit

Chapter 8 : Metric Target Tooling Kit

FARO Laser Tracker Accessories User Manual February 2007

Chapter 9 : 0.5" SMR Kit

Chapter 10 :Optical Target Care

Chapter 11 :1.5" Window SMR

FARO Laser Tracker Accessories User Manual February 2007

FARO Laser Tracker Accessories User Manual February 2007

SMALL CAPS text

left-click, right-click, click, or press

FARO Laser Tracker Accessories User Manual February 2007

Laser Tracker Accessories Overview

Trigger Cable Assembly

SAE Target Tooling Kit

Metric Target Tooling Kit

0.5" SMR Kit

Optical Target Care

1.5" Window SMR

Magnetic Mount (Arms & Tracker)

Vac Mount (USB Arms & Tracker)

Laser Tracker Side Mount

Wireless Ethernet Bridge

Laptop Wireless Ethernet

Desktop Wireless Ethernet

FARO Laser Tracker Accessories User Manual February 2007

FARO Laser Tracker Accessories User Manual February 2007

Hardware Setup and Configuration

FARO Laser Tracker Accessories User Manual February 2007

FARO Laser Tracker Accessories User Manual February 2007

PC Network Card Configuration

FARO Laser Tracker Accessories User Manual February 2007

Interacting With the TargetCAM Interface

FARO Laser Tracker Accessories User Manual February 2007

Each key section of the dialog is explained below.

FARO Laser Tracker Accessories User Manual February 2007

FARO Laser Tracker Accessories User Manual February 2007

Open the TRACKARM Dialog by opening the PROBE dialog or

FARO Laser Tracker Accessories User Manual February 2007

FARO Laser Tracker Accessories User Manual February 2007 calibration.

FARO Laser Tracker Accessories User Manual February 2007

Using the TrackArm

FARO Laser Tracker Accessories User Manual February 2007 error.

FARO Laser Tracker Accessories User Manual February 2007

Chapter 4: RetroProbe 100/400

FARO Laser Tracker Accessories User Manual February 2007

(field of view, best performance)

1.4000 in [35.56 mm]

FRONT SURFACE FLAT MIRROR STYLUS VIRTUAL IMAGE OF THE CORNERCUBE

0.9163 in [23.27 mm]

1.4000 in [35.56 mm]

FARO Laser Tracker Accessories User Manual February 2007

FRONT SURFACE FLAT MIRROR

VIRTUAL IMAGE OF THE CORNERCUBE STYLUS

FARO Laser Tracker Accessories User Manual February 2007

Using the FARO RetroProbe Establishing a Reset Point

FARO Technologies Inc. Approved by x _ _ (PRINT NAME OF SIGNATORY)