You are on page 1of 12

Report of IN Committee to resolve the issue of releasing balance 20% payment against the IN equipment supplied by M/s No ia against

!"M #hase$I% and balance &0% payment '2nd and (rd milestone) for the IN equipment supplied by M/s No ia against #hase I%** !"M #ro+ect,
A committee of following members was constituted by CGMT Punjab Circle vide letter No: MM-CMTS C! P" P# $% & $%'' Committee of $N Payment ( & ) dated *+,-.,/-** and -),-(,/-*/ to resolve t#e issue of releasing balance /-0 1ayment against t#e $N e2ui1ment su11lied by M s No3ia against GSM P#ase-$% and balance 4-0 1ayment 5/ nd and (rd milestone6 for t#e $N e2ui1ment su11lied by M s No3ia against P#ase $%'' GSM Project, *, /, (, 9, S#, M s 7#illon S#, Sandee1 7iwan S#, Sanjeev Sing#al S#, :ajinder ;al Sr, GM 5CMTS-NC6 GM 58"6 Addl, GM 5$ns1ection Circle6 CA! $<A 5CMTS6 C#airman Member Member Member

T#e committee met on /)-**-/-** and *4,-(,/-*/ to discuss t#e issue of releasing balance /-0 1ayment against t#e $N e2ui1ment su11lied by M s No3ia against GSM P#ase-$% and balance 4-0 1ayment 5/nd and (rd milestone6 for t#e $N e2ui1ment su11lied by M s No3ia against P#ase $%'' GSM Project,

-ac ground. /, P! was 1laced on M s No3ia for (M e=1ansion of 1re1aid-$N in t#e N>, T#e $n system
was envisaged to be a single 1latform for (M subscribers as called for in t#e tender wit# a 1ossibility of furt#er growt#? but M s No3ia su11lied (M $N e2ui1ment wit# two different 1#ysical units wit# eac# of t#em catering to *,4M subscriber 5as 1er claims of M s No3ia6? 3ee1ing in mind t#at one 1latform will be available for conducting validation test cases and t#e /nd 1latform for ca1acity e=1ansion 5off loading t#e subscriber from 8ricsson $N6,

2, As ca1acity e=1ansion was getting delayed? M s No3ia was as3ed to migrate e=isting
customers 5from 8ricsson $N6 of @aryana and :ajast#an circles on to No3ia SCP*? Aammu & Bas#mir? Punjab and @imac#al Prades# customers to No3ia SCP/? w#ereas CP586? CP5D6 and Cttaranc#al circle will continue to wor3 on 8ricson $N, ca1acity s1ared due to off loading of customers will be used for e=1ansion 1ur1ose for t#e circles on 8ricsson $N, 7etails in t#is regard is tabulated below : Platform No3ia SCP-* No3ia SCP-/ Ca1acity Circles to be ;oaded *,4 M *,4M @aryana? :ajast#an A&B? Punjab? @P * Subscriber loading on Ca1acity avaiable, transfer from 8ricsson $N for 8=1ansion -,4*M *M -,4M *M

8ricsson SCP

/,9 M

CP8? CPD? Cttaranc#al

*M

*,9M

77G 5CMTS6 "SN; C! also indicated in #is letter No: 4+-9+ /--9-CMTS dated: *(,-E,/--4 to CGMT Punjab as bot# t#e No3ia SCP 1latforms are getting used for ca1acity e=1ansion? M s No3ia may be as3ed to su11ly additional 1latform wit# no financial commitment to "SN; and 1lan all validation tests on t#at 1latform, M s No3ia vide letter No: "SN; @F Cors --*( dated /+,-E,/--4 &/),-E,/--4 confirmed for t#e su11ly of additional 1latform to com1lete 1ending validation tests and suggested t#at t#e same 1latform could be used for off loading t#e subscribers wit#-in t#e different circles of t#e "SN; Nort# >one,

(, 77G 5CMTS6 "SN; C! furt#er e=1ressed concerns related to ca1acity e=1ansion and
tec#nical issues in t#e No3ia $N to S#, As#is# C#aoud#ary? country @ead-$ndia? M s No3ia $ndia 5P6 ;td, %ide 7o No: 4+-9+ /---4-CMTS dated ** t# Auly /--4, Subse2uently At, 77G CMTS "SN; C! mentioned in #is letter No: 4+-(E /--9-CMTS 5N>6 dated *9t# Auly /--E t#at during t#e review meeting of Nort# >one on 9t# Auly /--4 M s No3ia ac3nowledged t#at e=isting SCPs cannot service more t#an *,*M customers and to meet t#e (M loading re2uirement? M s No3ia is contract bound to 1rovide t#ree 1latforms to load: a, !ne of t#e SCP wit# :ajast#an and A&B subscriber data on 1latform * b, @P and @aryana Circles on to SCPs of /nd Platform, c, T#ird 1latform to be su11lied and integrated s#all be for Punjab Circle, <urt#er M s No3ia also committed in t#e meeting t#at it will be ensured t#at in s1ite of 1#ysical entities being more t#an one 5$N su11lied in differ 1latform6? t#e 1latforms s#all be integrated to logically a single unit to meet growt# re2uirements of any circle on a dynamic basis in line wit# re2uirements called for in t#e tender, M s No3ia was also as3ed to su11ly one more SCP at C#andigar# to underta3e validation e=ercise vide NoG 4+-(E /--9-CMTS 5N>6 dated *9t# Auly /--4 by At,77G CMTS,

0, Accordingly to en#ance t#e 1erformance of No3ia $N Platform M s No3ia offered


addition SCPs of en#anced version :P 999- in 1lace of :P 49+- for t#e ( rd $N 1latform wit# #ig#er ca1acity and 1erformance, M s No3ia also underta3e vide letter No: "SN; >onal --.+ dated )t# Nov /--4 t#at entire validation including t#e "ac3u1 and restoration would be 1erformed on 1latform 9 w#ic# is li3ely to be integrated and tested in t#e mont# of 7ec /--4,

&, Dit# t#e introduction of 1latform (&4? 1latform *&/ were made redundant and as t#e
su11lied @ardware #ad t#e dimensioning issues and to meet t#e re2uirement of $N

ca1acity M s No3ia offered 1latform 4 free of cost 5<!C6, Accordingly @D was added in following stages and is tabulated below:

Stage 7escri1tion No * Platform *&/ installed wit# / SCP eac# / ( 9 4 E

:easons

$nitial installation and services were made live for A&B Platform (&9 installed wit# / SCP eac# $nstalled due to ca1acity 1erformance issue on 1latform * & / Platform *&/ decommissioned for Com1lete #ardware related to 1latform * & / installation of 1latform 4 5su11lied <!C6 removed Platform 4 installed 5<!C6 wit# / SCP $nstalled by No3ia due to dimensioning? eac# ca1acity 1erformance issue on 1latform ( & 9 !ne SCP added in eac# 1latform (?4 & 4 8=1anded due to dimensioning issues Addition SCP added in eac# 1latform (?4 8=1anded due to dimensioning issues and t#is &4 was t#e final configuration for 9,4M 1re1aid $N 5(M'*,4M e=1ansion6

1, %ide letter No: 4 MM P" 9M GSM /--(--9 Aut# N> ++ dated //,*-,/--4? 7GM 5MM6
Punjab Telecom Circle forwarded 1ro1osal of account manager M s No3ia to c#ange e=isting Pre1aid $N by Telecodia ma3e to 77G 5CMTS6 "SN; C! to overcome t#e 1erformance ca1acity issue,

2, A7G 5CMTS6 "SN; C! vide letter No: 4+-(E /--9-CMTS N> dated /(,**,/--4 as3ed
information from Punjab Circle in res1ect of 1rogress regarding validation? 1erformance of 1re1aid $N and recommendations to re1lace t#e e=isting $N wit# a new one, T#e same was re1lied vide No: CMTS NC 7evelo1ment No3ia-$$ E. dated -/,*/,/--4 by 78 5Plg6 Nodal centre to 7GM 5MM6 Punjab Circle, Accordingly committee was constituted to e=amine wor3ing of Telecodia $N system in $ndia and committee submitted t#e re1ort vide letter N!: CMTS NC P#ase $% Committee dated /*,*/,/--4 and observation of committee was forwarded to 77G 5CMTS6 "SN; C! vide letter No: 4 MM P" 9M GSM /--(--9 Aut# N> *-/ dated /E,*/,/--4 by 7GM 5MM6 Punjab Circle along wit# status in res1ect of validation? loading and 1erformance of e=isting No3ia $N,

3, 7ue to 1oor 1erformance of No3ia 1re1aid $N? Notice of default under section-$$$ clause
*) of 4 million GSM Tender was issued to M s No3ia $ndia Pvt, ;td, vide letter No: 4 MM P" 9M GSM /--(--9 Aut# N> *-9 dated /.,*/,/--4 by AGM 5MM-$%6 Punjab Circle to remedy your failure wit#in *4 days from t#e recei1t of t#is default notice,

4, Punjab Circle was conveyed vide letter No: 4+-(E /--9-CMTS N> dated (-,*/,/--4 by
At, 77G CMTS "SN; C! t#at "ased on t#e recommendations and observation of t#e (

committee as contained in its re1ort and in accordance wit# t#e 1rovision contained in t#e relevant clause of section-$% of t#e tender document? Punjab Circle being t#e tendering aut#ority is fully com1etent to ta3e t#e decision wit# reference to t#e offer of M s No3ia for re1lacement of e=isting No3ia 1re1aid $N system,

/0, Accordingly committee was constituted vide letter No: *. %-$$ MM P" 9M GSM
$MPCS P# $%'' ++ dated -.,-*,/--E for c#ange of Ma3e 5s6 Model 5s6 for 1re1aid $N system and "illing System, T#e committee members submitted t#eir recommendations vide No: CMTS NC 7ev, Meetings dated /+,-*,/--E and same was forwarded to CGMT Punjab, $t was e=amined in CGMT office and indicated t#e re1lacement of No3ia $N could be 1ermitted only after rela=ing t#e relevant clause 4(&)9 of section $% and clause /( of section $% w#ic# very clearly forbids c#ange eit#er in tec#nology or 1roduct after o1ening of bids? accordingly case was ta3en u1 wit# @ A suitably for according 1ermission for c#ange in Ma3e Model of No3ia $N? "illing and !TA,

//, M s No3ia sent #is res1onse to t#e notice of default vide letter No: "SN; >onal *-.
dated */,-*,/--E to 7GM 5MM6 Punjab Circle t#at M s No3ia #as o1timiHed 1re1aid $N system to meet 1re1aid ca1acity and 3ey 1erformance re2uirement? furt#er en#ancements continue to be made to system, M s No3ia also indicated in t#e re1ly to t#e default notice t#at we #ave com1leted critical validation tests in line wit# t#e "SN; tender and G: re2uirements, T#e 1ending 1oints are not service affecting and do not interfere wit# t#e e=isting service currently 1rovided by t#e networ3, Certain feature en#ancements are already in t#e 1rocess of being develo1ed im1lemented as 1er "SN; re2uirement, <urt#er M s No3ia #as already submitted its 1ro1osal for an alternative $N system? to 1rovide "SN; wit# com1etitive advantage and state-of-t#e-art additional features as desired by "SN; and is 1re1ared to 1rovide t#e alternative $N system INo3ia-TelecodiaJ as 1ro1osed earlier? u1on recei1t of written confirmation of t#e same by "SN;,

/2, Committee was formed for finaliHing t#e re2uirement of e=1ansion of common nodes of
nodal centre against P#ase-$%'' e=1ansion and 1ro1osed to 1lace P! of *,4 M e=1ansion and also suggested t#e en#ancement from No3ia-@P $N 1latform to No3ia- Telecodia $N 1latform as 1er tender terms and condition of t#e tender, As 1er t#e offer of M s No3ia committee also indicated in t#e minutes to include following a11lications at no cost to "SN;: a, @P o1en view suite for efficient management of $P networ3 b, %ouc#er based bill 1ayment a11lication software c, Password Management a11lication software and d, Self care a11lication software for better customer service

/(, Accordingly 78 5Planning6 Nodal Centre %ide letter No: CMTS NC 7evelo1ment
MM +. dated /9,-(,/--E re2uested 7GM 5MM6 Circle office to combine t#ese four items along wit# !SS order of P#ase-$%'',

/0, <urt#er 78 51lanning6 clarified to t#e 2uery raised by MM cell vide letter No: CMTS
NC 7evelo1ment MM **E dated -(,-4,/--E t#at a11lication mentioned at item No *&/ in t#is letter i,e, Self care a11lication software and %ouc#er based bill 1ayment a11lication software is to augment and facilitate t#e billing system? item No (? 1assword management a11lication software to augment and facilitate t#e $N system and item No 4 @P o1en view suite for efficient management of $P networ3 to augment and facilitate t#e !SS system, As M s No3ia #as got t#e P! for !S? Accordingly item No *? / and 9 may be lin3ed wit# "illing and $N Pos,

/&, <or finaliHation of "!M for *,4 M ca1acity e=1ansion of No3ia-$N and card level
1ricing of t#e c#anged #ardware t#e committee also indicated in t#e minutes to include following additional functionalities 1ro1osed by M s NSN as 1art of No3ia $N e=1ansion under P#ase $%''? at no cost to "SN;: a, P/P Money transfer b, Su11ly Management System c, New $N Arc#itecture d, Geo-redundancy

/1, Accordingly Clause No .,/ and .,( were added for su11ly of a11lications mention in
1ara-*/ and functionalities mentioned in 1ara-*4 at no cost to "SN; in t#e P! No: *.%ol, $$$ MM P" 9M GSM $MPCS P# $%'' P! $m1orted *-( dated /E,-4,/--E, As suc# only Password Management a11lication software s#ould #ave been 1ut in clause .,/ as e=1lained in 1ara-*9,

/2, T#ere were lot of o1erational issues in No3ia $N during rollout of ca1acities 1ointed out
to M s No3ia and to "SN; C! at t#e level of 7GM 7evelo1ment Nodal Centre and GM CMTS NC vide letter No: CMTS NC 7evelo1ment MM T/- dated -.,-4,/--E and letter No: CMTS NC 7evelo1ment No3ia-$$$ E* and )E dated **,-4,/--E and *.,-+,/--E res1ectively,

/3,

GM CMTS Nodal Center also indicated in #is letter No: CMTS NC 7evelo1ment No3ia-$$$ )* dated *4,-+,/--E to 77G CMTS "SN; C! t#at (M No3ia $N after 1ut to use in Aune /--4 was initially #aving many 1roblems due to @D and Software and t#e @D 1roblems were overcome by re1lacement of @D? #owever a11lication level 1roblem are still 1ersisting and due to w#ic# some of t#e 1romotional 1lans available in t#e mar3et could not be im1lemented in s1ite of assurance given by M s No3ia, 4

/4, $n t#is regard CGMT Punjab also sent a 7! letter No: CMTS NC 7evelo1ment No3ia$$$ *-( dated */t# Se1 /--E to 7irector CM "SN; "oard indicating all t#e 1ending a11lication level 1roblems and also requested in his letter that while technically evaluating future IN, the pending issues may be taken into consideration and an IN which is proven in Indian environment may only be qualified technically.

20, 8ven after e=1ansion of (M e=isting $N by *,4M in 1#ase $%'' and subse2uent loading
of $N 1latform wit# customers of 4 circles in N> 1erformance issues were 1ersisting? accordingly CGMT Punjab mentioned in #is 7! letter No: CMTS NC 7ev !P %ol-$$ 4. dated *.,-E,/--) to 7irector CM "SN; "oard regarding limitation and non-satisfactory 1erformance of No3ia 1re1aid $N system for w#ic# GM CMTS Nodal centre #as already ta3en u1 time and again directly wit# M s NSN and even t#roug# "SN; C!, Till date M s NSN #as not been able to 1rovide t#e satisfactory solution after so many assurances in t#e various meetings even at #ead 2uarter level wit# 77G CMTS, <urt#er due to 1endency in u1-gradation of No3ia 1re1aid system from A9 to A4 5w#ic# s#ould #ave been com1leted by Nov /--E as 1er t#e underta3ing submitted by M s No3ia and P! for e=1ansion of No3ia 1re1aid $N by *,4M ca1acity during t#e 1#ase K$%'' 1roject6 #as resulted into non-addressal of critical issues related to 1romotional 1lans, <urt#er CGMT re2uested in #is 7! letter t#at to resolve t#e 1ending issues and additional ca1acity? account director M s NSN #as a 1ro1osal of u1 gradation of e=isting No3ia 1re1aid $N system to latest Siemens 1re1aid $N system as is being done in Sout# >one and recommended t#e same? as e=isting $N cannot be u1graded 51roduct #as been discontinued for future growt# and develo1ment6,

2/, %alidation sub-committee re1ort of t#e 1re1aid No3ia $N system along wit# re1ort of t#e
ot#er Nodal Nodes su11lied by M s No3ia was submitted to "SN;, !n t#e basis of validation sub-committee re1ort validation re1ort was issued vide validation closure letter No, 44--* /--/-CMTS 5Part-$$6 dated -*,-4,/--. by "SN; C!? accordingly )-0 1ayment was recommended and released for 1re1aid $N including !SC,

22, T#e 1ur1ose of validation e=ercise is to test functionality and features of t#e system as
1er G: and tender conditions and does not 1rovide conformance to all 1erformance o1erational issues, T#ere may be some issues observed during o1erations of t#e system and will be re2uired to be resolved by t#e vendor wit#in t#e sco1e of t#e tender terms and conditions,

2(, "alance /-0 1ayment could not be recommended 5as 1er 1ayment terms and conditions6
and is still 1ending for (M 1re1aid $N including !SC due to non-satisfactory 1erformance,

20, Acce1tance testing of *,4 M 1re1aid No3ia $N e=1ansion could not be com1leted as 1er
status of 1ending A T 1oint indicated in t#e letter No: T7 No3ia /--+--) dated /4,-4,/--+ by Sr, S78 A T 5SD6? T&7 Circle New 7el#i in res1ect of SCP- 4 in 1latform-( & 1latform-4 and SCP-/&4 in 1latform-4 54 nos, of SCPs6 and !SC e=1ansion, Accordingly balance 4-0 1ayment could not be recommended for 1re1aid $N including !SC and is still 1ending L(-0 due to 1ending A T issues and /-0 due to nonsatisfactory 1erformanceM

2&, Status of Active GSM customers 5as on Se1 /--)6 on 1re1aid No3ia $N system 5 4,4M
ca1acity6 before migration of customers from No3ia 1re1aid $N to 8ricsson $N 1re1aid $N under service e2uivalency is tabulated on t#e ne=t 1age "l, No, * / ( 9 4 5otal Name of the Circle @aryana Punjab :ajast#an @imac#al Prades# Aammu and Bas#mir In all the above N6 Circles Number of Customers */(EEE/*4.49/(()-)+ 9))E*E +-*(-4 1420203

7-"8R%95I7N".
*, (M No3ia $N after 1ut to use in Aune /--4 was initially #aving many 1roblems due to @D and Software and t#e @D 1roblems were overcome by re1lacement and addition of @D? #owever a11lication level 1roblem were still 1ersisting and due to w#ic# some of t#e 1romotional 1lans available in t#e mar3et could not be im1lemented in s1ite of assurance given by M s No3ia, /, 7ue to 1erformance issues in t#e No3ia $N? even M s No3ia submitted t#e 1ro1osal to c#ange e=isting Pre1aid $N by Telecodia ma3e to overcome t#e 1erformance ca1acity issue w#ic# could not be materialiHed under relevant clause 4(&)9 of section $% and clause /( of section $% w#ic# very clearly forbids c#ange eit#er in tec#nology or 1roduct after o1ening of bids, (, M s NSN could not 1rovide t#e satisfactory solution after so many assurances in t#e various meetings even at #ead 2uarter level, 9, 8ven after submission of t#e underta3ing 5That the IN expansion proposed by Nokia to B N! as part of "hase 4## will correct the critical points considered revenue subscriber affecting by implementation of the new patches as part of new architecture proposed for the IN system expansion$ 6 by M s No3ia during 1lacement of *,4M e=1ansion P! in No3ia $N M s No3ia failed to u1grade t#e $N system from A9 to A4 version? resulted into non-addressal of critical o1erational issues, +

4, 7ue to a11lication level 1roblems in t#e No3ia $N? CGMT Punjab re2uested in #is letter to 7irector CM "SN; C!? t#at w#ile tec#nically evaluating future $N? t#e 1ending issues of No3ia $N may be ta3en into consideration and an $N w#ic# is 1roven in $ndian environment may only be 2ualified tec#nically in t#e future tenders, E, As t#e su11lied @ardware #ad t#e dimensioning issues and to meet t#e re2uirement of $N ca1acity M s No3ia added 1latform (& 4 as a re1lacement to 1latform *& / and offered 1latform 4 free of cost 5<!C6 and got com1leted validation tests 5wit# 1ending 1oints6 of 1re1aid $N including !SC along wit# ot#er validation Nodes and validation re1ort was issued vide validation closure letter No, 44--* /--/-CMTS 5Part-$$6 dated -*,-4,/--. by "SN; C! wit# -,..40 1enalties im1osed on account of Major Minor non com1liances 51enalties for 1ending 1oints of validation in res1ect of all validation nodes6, Accordingly as 1er 1ara-4 of t#is validation closure letter )-0 release of 1ayment was recommended for 1re1aid $N including !SC, +, <or acce1tance testing of *,4 M e=1ansion of e=isting (M 1re1aid No3ia $N? as 1er status of 1ending A T 1oint indicated in t#e letter No: T7 No3ia /--+--) dated /4,-4,/--+ by Sr, S78 A T 5SD6? T&7 Circle New 7el#i in res1ect of SCP- 4 in 1latform-( & 1latform-4 and SCP-/&4 in 1latform-4 54 nos, of SCPs6 and !SC e=1ansion M s No3ia in coordination wit# "SN; didnNt made all out efforts to com1lete acce1tance testing, ), <or release of 1ayment of (-0 5/nd mile stone6? certificate to t#e effect t#at acce1tance testing #as been com1leted duly documented and e2ui1ment #as been made over, Alt#oug# e2ui1ment #as been made over yet acce1tance testing was not com1leted, At t#is stage t#ere is no documentary evidence available on record to conclusively ascertain t#e reasons of non com1letion of acce1tance testing of 1re1aid No3ia $N, Accordingly t#e committee discussed and felt t#is issue of (-0 1ayment 5due to non com1letion of A T6 may be resolved on t#e same met#odology as was done for validation of No3ia $N during 1#ase $% as 1#ase $%'' was e=1ansion of 1#ase $% from (,-M to 4,4M 5e=1ansion by *,4M6, $n t#is regard committee decided to as3 for Node wise brea3 of 1enalties im1osed on M s NSN for Major and Minor 1ending 1oints of validation, !n t#e basis of brea3u1 of Major and Minor 1ending 1oints of validation? it was found t#at t#ere were . Major and /E Minor 1ending 1oints in res1ect of $N Node in validation of P#ase $% and 1enalties of -,-*0 1er Major 1ending 1oint and ,--40 1er Minor 1ending 1oints, Accordingly total 1enalties on account of $N system in 1#ase $% was -,//0 5. = -,-* ' /E = ,--46 ., As on Se1 /--) active GSM customers were E,./M on 1re1aid No3ia $N system against 4,4M ca1acity? indicates t#at t#ere was no @D dimensioning issue and No3ia $N #el1ed in continuous growt# of 1re1aid customers in A&B? @P? Punjab? @aryana and :ajast#an Circles during roll out of 8ricsson 1re1aid $N system ordered in P#ase-% and Service )

82uivalency Pos? before com1lete customer base was migration 5last circle A&B migrated on +t# of <eb /--.6 from No3ia 1re1aid $N to 8ricsson 1re1aid-$N in 1#ased manner,

#ayment 5erms.
As 1er t#e 1ayment terms following is t#e re2uirement for releasing /-0 1ayment against t#e $N e2ui1ment su11lied by M s No3ia against GSM P#ase-$% and 4-0 1ayment 5/nd and (rd milestone6 for t#e $N e2ui1ment su11lied by M s No3ia against P#ase $%'' GSM Project: *, To release /-0 1ayment against t#e $N e2ui1ment su11lied by M s No3ia against GSM P#ase-$%? a certificate to t#e effect t#at t#e 1erformance is satisfactory from t#e aut#oriHed signatory of t#e licensed service area and all t#e deliverables including Services against t#e contract #ave been com1leted successfully and in full, /, To release 4-0 1ayment 5/nd and (rd milestone6 for t#e $N e2ui1ment su11lied by M s No3ia against P#ase $%'' GSM Project, $, $$, <or (-0 1ayment 5/nd milestone6? a certificate to t#e effect t#at acce1tance testing #as com1leted? duly documented and e2ui1ment #as been made over, <or /-0 1ayment 5(rd milestone6? a certificate to t#e effect t#at t#e 1erformance is satisfactory from t#e aut#oriHed signatory of t#e licensed service area and all t#e deliverables including Services against t#e contract #ave been com1leted successfully and in full,

Recommendation.
Bee1ing in view t#e above facts and observation t#e committee is of t#e view and recommends following in res1ect of:

9, Regarding release of 20% payment against the IN equipment supplied by M/s No ia against !"M #hase$I%
As 1er observation in Para-* to Para-( and Para-4? t#ere were lot of 1erformance issues of t#e (M Pre1aid No3ia $N system? furt#er in 1ara-/- of bac3ground CGMT Punjab also mentioned in #is 7! letter to 7irector CM "SN; "oard regarding limitation and non-satisfactory 1erformance of No3ia 1re1aid $N system for w#ic# nodal centre #as also ta3en u1 time and again directly wit# M s NSN and even t#roug# "SN; C!? even t#en M s NSN #as not been able to 1rovide t#e satisfactory solution after so many assurances in t#e various meetings even at #ead 2uarter level wit# 77G CMTS, In view of the non-satisfactory performance of 3M prepaid Nokia IN, Release of 20% payment against the IN e !ipment s!pplied incl!ding "#$ %y M&s Nokia against '#M (hase-I) is not *!stified and is not recommended+ .

-, Regarding release of &0% payment '2nd and (rd milestone) for the IN equipment supplied by M/s No ia against #hase I%** !"M #ro+ect,
a, Regarding (0% payment '2nd milestone) As 1er status of 1ending A T 1oint indicated in t#e letter No: T7 No3ia /--+--) dated /4,-4,/--+ by Sr, S78 A T 5SD6? T&7 Circle New 7el#i in res1ect of *,4M e=1ansion of (M e=isting 1re1aid No3ia $N system? some 1ending 1oints were remaining regarding documentation? testing and underta3ing, @owever as 1er 1ara-. of observation? against 4,4M ca1acity No3ia $N #andled E,./M active 1re1aid GSM customers? indicates No3ia $N #el1ed in continuous growt# of 1re1aid customers in A&B? @P? Punjab? @aryana and :ajast#an Circles during t#e 1eriod of roll out of 8ricsson 1re1aid $N system ordered in P#ase-% and Service 82uivalency Pos, "eside t#is validation of ( M $N was com1leted, T#e same #as been acce1ted by "SN; cor1orate office wit# 1enalties as mentioned in Para-E of observation, In vie: of the above facts and observation in #ara$3; it is recommended to release 30% payment ,2nd milestone- after imposing 0+22% penalties on the total (" val!e of phase I).. '#M pro*ect in the N/ circles on acco!nt of non completion of 0&1 of IN system incl!ding "#$ s!pplied against '#M (hase-I)..+ b, Regarding 20% payment '(rd milestone). As 1er observation in Para-9? even after submission of t#e underta3ing by M s No3ia during 1lacement of *,4M e=1ansion P! of e=isting (M No3ia $N M s No3ia failed to u1grade t#e $N system from A9 to A4 version? resulted into nonaddressal of critical o1erational issues w#ic# furt#er resulted in non-satisfactory 1erformance of No3ia $N system even after *,4M e=1ansion order, In view of the non-satisfactory performance of e2isting prepaid IN system even after 3+4M e2pansion of Nokia IN ordered in (hase I).., Release of 20% payment against the IN e !ipment incl!ding "#$ s!pplied against '#M (hase-I).. is not *!stified and is not recommended+

'M " <hillon) '"andeep <i:an) '"an+eev "inghal) 'Ra+inder =al) Sr, GM 5CMTS-NC6 GM 58"6 Addl, GM 5$ns1ection Circle6 CA! $<A 5CMTS6 *-

Payment terms and conditions as 1er P!s


(a) 30% of the total cost except AMC on successful acceptance testing of Coverage and RF pti!isation in the licensed service area" For clai!ing this pa#!ent the follo$ing docu!ents are to %e su%!itted to the pa#ing authorit#" (i) (ii) (iii) (%) &nvoice" A certificate fro! the CM'( %ranch of Circle on co!pletion of acceptance testing dul# docu!ented and !ade over" Certificates to the effect that all !aps together $ith opti!isation data have %een !ade over to the ((As and the CM'( %ranch of the circle"

)0% of the total cost except AMC after one #ear of successful co!!issioning or on *0% of loading of the e+uip!ents supplied, $hichever is earlier, if the perfor!ance of the net$or- is satisfactor# and the delivera%les as per the re+uire!ents including custo!isation and services are co!pleted as per the tender" For clai!ing this pa#!ent the follo$ing docu!ents are to %e su%!itted to the pa#ing authorit#" (i) (ii) &nvoice" For clai!ing this pa#!ent earlier than one #ear at *0% loading, a certificate to the effect that the perfor!ance is satisfactor# fro! the authori.ed signator# of the licensed service area and all the delivera%les

**

including (ervices against the contract have %een co!pleted successfull# and in full"

*/

You might also like