RESUME

238/1 Heera Nagar, Khandsa Road, Street No. 1 Gurgaon 122001 +91-8901582301 +91-8527909044 yadav.harikrishan3@g ai!.com

Name: Hari Krishan

Objective:

Looking forward to obtain progressive and challenging position, where I can use as well as enhance my expertise to achieve Organizational goal.

Current Employer :
Total xperience !urrent Organization $esignation $epartment : 1.6 YEAR : STCS "oint #enture with Tejas. : %etwork &urveillance : NOC Transmission! ngineer.

"ob #ro$ile : Net%or& '1 (onitorin) an* '1 Support +nci*ent (ana)ement! ,sin) -i$$erent .en*or Tools.
&erve as a liaison between 'ield Team(%O! Team and client &taff(Internal Operation &taff to gather outage information and resolve ) *pdate information in Trouble Tickets. +esponsible for handling ,ourly(daily(-onthly Incident report( Trouble Ticket report( !ritical(-a.or Outage +eport(+ing !ollapse +eport. +esponsible for !ommunication /ll Level of &ervice that is being provided. /ppraise the &upport 0roup of the progress of re1uests and update the progress on behalf of the concerned team. +esponsible for ,andling e!+- tickets online( !onverting e!+- tickets 2+ - $3 TI!4 T5 to remedy change(incident ticket in case of network issues. -onitoring of optical fibre network on %-& ) -& provided by different vendors like !I, %O+T L, T "/&, ,*/6 I ) $6$- . %-& 7! L8 /larms monitoring. 7rovide L8 support for /larms solution. &upport for %-& related issues. Trouble shooting for optical fibre network link in &$,. 'ault rectification of various faults due to fibre and e1uipment in network at L8 support. nd9to9 nd circuit testing 2loop testing5 to trace the fault end. *ploading new network elements on %-&. 6orking on %-& ) -& for various e1uipment. !oordinate with 'ibre, O)- and various teams for permanent solution.

!oordinate with field engineers and provide telephonic support for fault rectification.

Current E/perience: 0
!urrently working with Te.as %etworks Ltd. as Transmission ngineer, working on the pro.ect of correcting dangling circuits, also correcting the -ulti nd 7oint circuits to managed !ircuits . ,ands on experience of Te.as -& and %-& .

#ro$essional 1uali$ication:
2.TEC3 in I%'O+-/TIO% T !,%OLO03 from :/L$ # +/- -I+$,/ I%&TITIT O' Technology under +a.sthan Technical *niversity 2;<885, with 64.65 aggregate.

Aca*emic 1uali$ication:
1678 from &ura. &r. &ec. &chool under !:& 2;<<=5 with 9:.65 aggregate. 16t; from -.$. &arswati ,igh &chool under ,:& 2;<<>5 with 69.:5 aggregate.

So$t%are #ro$iciency:
7rogramming Languages -& Office Operating &ystems ? "/#/,!@@,! ? -& xcel, -& 6ord, -& 7owerpoint. ? 6indows %T, -& $O&, 6indows AB(;<<<, C7, #ista,6indow =.

+nterests:
. Operating and trouble9shooting various electronic gadgets 2hardware ) software5. !omputer %etworks is one of my interesting sub.ects. Listening songs. 7laying and watching !ricket.

Tec;nical S&ills : -anaging and supporting all the computer machines and devices connected with L/%. 6ork in -icrosoft Outlook, -&9office, 'T7, and %etwork 7rinter. !onfigured ) Troubleshooting in L/% network ) installation of %etwork printer. !onfigured ) Troubleshooting in 6ireless %etwork. ,andling a day to day L; escalation of ;>< $esktop 7!s. *pdate and maintain all installed software and maintain all hardware for the operations group -aintain the documentation and inventory. !onfigure mails and troubleshooting in -&9 Outlook, Outlook xpress 20ood

4nowledge5. !onfigure 7roxy in ie.

#ersonal -etails:
'atherDs %ame $ate of birth 0ender -arital &tatus %ationality Languages ? &h. &ombir &ingh ? 8E /pril, 8AA8. ? -ale. ? *nmarried. ? Indian ? nglish, ,indi.

-eclaration:
I consider myself familiar with the aspects of I%'O+-/TIO% T !,%OLO03. I am also confident of my ability to work in a team. I hereby declare that the information furnished above is true to the best of my knowledge.

#lace: <ur)aon -ate: 3ari =ris;an