TSQSTG004 R1/00

Quick Shutdown Troubleshooting Guide 4

G, H, and X line Progressive Scan Projection Televisions Use the flowchart on page three to narrow a shutdown cause to a single section, then use the information below to find the specific cause of shutdown. Explanation of Sections Each section gives the test point(s) for the shutdown monitoring circuits and lists the voltages for normal operation and shutdown. Once isolated to a section, measure each test point with a peakresponse meter to determine which monitoring circuit is triggering shutdown. Section one: The +21V and 21V over current protection (OCP) circuits monitor the current flow from the power-2 or sub power supply to the convergence circuit. If the current increases excessively, shutdown occurs. Test points: +21V OCP Collector of Q759. Normal operation is 0V. Shutdown occurs at +0.8V. -21V OCP Collector of Q762. Normal operation is 0V. Shutdown occurs at -0.8V. Section two: Because the horizontal deflection and the high voltage circuits operate separately, the high voltage circuit can still produce an output if the deflection circuit fails. To prevent burning a line into the CRTs, two horizontal stop circuits trigger the shutdown circuit and blank the picture if a loss of deflection occurs. The +15V over voltage protection (OVP) circuit monitors the +15V line for excessive voltage. The X-ray protection circuit, consisting of Q429 and Q430, monitors the output of the high voltage section. Test points: H. Stop 1 and H. Stop 2 Anode of D439. Normal operation is 0V. Shutdown activates at +2.2V. +15V OVP Anode of D820. Normal operation is 0V. Shutdown occurs at +2.2V X-ray Protect Anode of D473. Normal operation is 0V. Shutdown occurs at +2.2V. Section Three: The +35V over current protection (OCP) circuit monitors the current flow from the +35V line that supplies the vertical output Q301 and other switching circuits. Test points: +35 OCP Anode of D371. Normal operation is 0V. Shutdown occurs at +2.2V. Section Four: The +125V over voltage protection (OVP) circuit monitors the +125V source of the power 1 or main power supply. Excessive voltage at this supply source triggers shutdown. The +125V over current protection (OCP) circuit monitors the current flow from the +125V source to the horizontal deflection and the high voltage sections. The +21V over voltage protection (OVP) circuit monitors the +21V source of the power-2 or sub power supply. Excessive voltage at this supply source triggers shutdown. Test points: +125 OVP Anode of D819. Normal operation is 0V. Shutdown occurs at +2.2V. +125V OCP Anode of D490. Normal operation is 0V. Shutdown occurs at +2.2V +21V OVP Anode of D891. Normal operation is 0V. Shutdown occurs at +2.2V
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Peak-Response Meter When shutdown occurs, the relay drivers turn off causing relays SR81 and SR83 to open. This removes all power to the set, except for the standby supply. Because D846 is powered by the standby supply, the television must be unplugged to reset the latch function. When the relay opens at shutdown, the condition that caused the shutdown disappears. Therefore, a peak-response or min-max meter must be used to test for the momentary cause of the shutdown. A peak-response meter measures and stores the highest and lowest voltage that occurs at a test point Product Safety Notice
The information contained in this document is for use by qualified service personnel only. Always refer to the proper service manual for the model number of the unit whenever performing service or making adjustments. The use of substitute replacement parts that do not have the same safety characteristics as specified in the parts list may create shock, fire, X-ray radiation or other hazards.

+35V OCP +21V OCP -21V OCP +21V OVP +125V OVP +125V OCP

R371 Q370 R7750 Q759 R7756 Q762

D371 OVP=Over Voltage Protect OCP=Over Current Protect D7701

D820 D817

+15V OVP

D439

D438 Q432 D454 Q452

H. Stop 1

H. Stop 2

D891 D892 +5V D846

SCR

D473

Q429 Q430

X-ray

D819 D818

R847 R846 > 0.7V = Shutdown 0V = Normal

Q845 R4039 Q492 D490 R845

Power 1 Supply Relay Drivers for SR81 Power 2 Supply Relay Drivers for SR83

5V=Relays on 0V=Relays off

QA01 Microprocessor

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Shutdown Troubleshooting Flowchart 4

Caution: Disconnect power from the television before adding or removing fuses. Always use an isolation transformer when troubleshooting. Notes: The purpose of this flowchart is to help narrow the cause of shutdown. Refer to the service manual for additional information. With F804 open, the television may power up but not have a picture. This does not mean the television is still in shutdown. Shutdown is indicated by the power relays disengaging and the red power LED blinking at a half second rate. The power cord must then be unplugged and plugged back in to restore operation. Key: OVP = Over Voltage Protect. OCP = Over Current Protect.
No

Start.

If this flowchart fails to solve the shutdown problem, check the shutdown latch circuit components D846 and Q845

Remove fuses F863 &F864.

Yes

Apply power to the TV. Do relays SR81and SR83 Still disengage?

Remove fuse F804.

Check the +21V OCP and -21V OCP. Refer to section one.

Yes

Apply power to the TV. Do relays SR81and SR83 Still disengage?

No

With F804 still out of circuit, remove fuse F806.

Check the H. stop 1, H. Stop 2, +15 OVP, and X-ray protect. Refer to section two.

Yes

Check the 125V OVP, 125V OCP, and the +21V OVP. Refer to section four.

Apply power to the TV. Do relays SR81and SR83 Still disengage?

No

Check the +35V OCP. Refer to section three.

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