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Basic copier for Service Master

Basic copier for Service Master

Last Modified: 10/07/2001

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Basic copier for Service Master


Short Description
Y This basic copier module is the starting point for a new employee, to start his career as a service technician. The module contains the basic technologies that used in the copy process for analog and digital copiers.

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Objectives
Y After com pletion of this training a serv ice technician: Is familiar with the user feature s of a copier Understand the copiers jargon/terminology Ha s a good understanding about the basic technologies of a copier Can do installation, including options can print a SMC sheet can determine the firmware version can do a firmware upgrade Can do maintenance Can do troubleshooting Can do adjustments Can report to the product specialist Knows how to u se a Service Manual Can follow product training for engines

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Course Overview
1. Copy paper 2. Copier 3. User Training 4. Options / Installation 5. Advanced copier technology 6. Service 7. Information Flow 8. Specifications

This training module tells about the copy process. First, it is important to know what a user can do with a copier. After this, the module gives an answer on what happens inside that copy machine. From scanning the original, it says how the toner particles come onto the right location on the copy and why the toner sticks to the paper. What is the difference between an analog and a digital copier? It also describes the paper path trough the machine. Besides knowing how the copier works, the engineer must know what to do at the customers. With help of some tools and manuals, he must be able to keep the copier running, with good copy quality. Copiers need maintenance after a periodic number of copies, just like cars after some kilometers. If the copy quality is bad, you might adjust the machine. If the machine is broken, you might repair it.

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Requirements
Y Computer based training: Windows PC Or Macintosh Y Hands on: Digital black and white copier, ADF/ARDF, Finisher Y Training materials

Computer based training: Y Windows PC: Y Intel 486 processor, minimum 66 MHz (Intel Pentium-processor recommended) Y Windows 95/98/NT Y Double-speed CD ROM or better Y Minimum 16 Mb of free RAM Y Color display recommended Y Soundcard recommended Y Macintosh: Y Power Macintosh recommended Y Mac OS 7.6 or higher (previous Mac OS needs the thread manager) Y Double speed CD ROM or better Y Minimum 16 Mb of free RAM Y Color display recommended Hands on: Later in this training module we need this requirements to do some exercises. The exercises in this module are generated for a generic copier with ADF and finisher. However it is possible that not all exercises can be done on all machines, because some functions are not available, in that case skip that part of the exercise.

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Pre-requisites
Y Basic electronic skills

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Training Materials
Y Main Document Maincopier.ppt Y Downloads Basiccopier.exe Y CBT Y Operating Instructions

Main Document Y Maincopier.ppt PowerPoint presentation with notes pages of the main document Downloads Y Basiccopier.exe Self extractable pdf file containing: Smain document notes pages Score technology manual pages for basic copier SExercises CBT Y Copier technology Technical Training Tool (Basic copier CBT)

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Exam
Y Yes, WICE Multiple choice exam

Name of the exam: Basic copier exam

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1. Copy paper
Y Study the Copy Pa per section of the Copier Computer Based Traini ng CD.

1. Copy Pap er

Study the Copy Paper section of the Copier Computer Based Training CD. Make sure that you understand: Y Paper sizes Y Paper weight Y Paper gain Y Paper curl Y Front and back sides of paper

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2. Copier
Y Study the Copier section of the Copier Computer Based Training CD.

2. Copier

Study the Copier section of the Copier Computer Based Training CD. Make sure that you first have to start with the analogue copier and that you understand: Y Copy process overview Y A closer look Scanning SScanning SAbsorbing SExposure to photoconductor SLens SEnlargement SReduction Photoconductor STypes SLayers Toner on latent image SCharge SExposure SDevelopment STransfer SSeparation SCleaning SQuenching Transfer to paper SFriction SFRR SRegistration Fusing

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After you finished the analogue copier continue with the digital copier and make sure that you understand: Y Scanning Y Shading White shading Black level correction Y Laser exposure Y Development

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3. User Training

3. Use r Training

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User Training Content
Y Introduction Y Operation panel Y User tools Y Basic functions Y Other functions

3. Use r Training

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Introduction
Y All functions and features on copiers can be used to change the output For example the originals are simplex but the output is duplex with a staple.

3. Use r Training

This part of the module will explain most common used functions and features on copiers.

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Different Levels
Y Normal Y User tools Y Service mode

3. Use r Training

Normal Every user can use the machine for copying User tools In the user tools items can be changed for example date and time. In the user tools there is a special function called key operator tools, this is a kind of administration tool. A password can be programmed that not all users can access the key operator user tools. Service mode The service mode is for the technician.

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Scanning
Y The original can be placed on the platen glass or ADF (automatic document feeder) Y With an ARDF (automatic reverse document feeder) scanning can be done on both sides of the original

3. Use r Training

The ADF can hold a lot of documents to scan it all together. The number of documents that can be put in the ADF depends on the copier model.

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Imaging
Y The image process can be changed Image density Enlarge / reduce Photo mode / text mode Positive / negative Image repeat (more images on one sheet) Poster mode

3. Use r Training

After the scanning process the images are stored in memory and can be processed with the settings (see above) selected by the user. All these processes are done on a digital way.

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Paper Selection
Y Input selection Paper size Which tray Orientation Y Output selection Which output bin

3. Use r Training

Paper size On the operation panel you can be defined which paper tray will be used for the copy job. If a paper tray is filled with A3 sized paper and an other tray is filled with A4 sized paper, we can make a selection which paper size can be used. Which tray All trays can be selected. In case of thick paper or an other size the bypass tray can be used. The bypass is not meant for large amount of paper. Orientation The A4 size paper can be stored in 2 ways LEF (long edge feed) and SEF (short edge feed). If the paper trays are filled with A4 LEF and with A4 SEF, the selection for orientation can be made. Output selection If there are more output bins there can be a selection for which one.

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Function Select
Y Number of copies Y Simplex / Duplex Y Booklet / Magazine

Simplex

Duplex

Booklet/Magazine

3. Use r Training

When starting a copy job we can select the number of copies. Simplex or duplex is done by putting the right image on the front side or the front and back side of the paper. Booklet or magazine is a combination of 4 images on one sheet of paper.

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Finisher options
Y Punch Y Staple Y Sort Y Stack Staple Punch

1 2 3 1 2 3 1 2 3

Sorting
3. Use r Training

stacking

To select punch or staple the option should be installed in the finisher. Sort Sorting will create a number of sets start from the first to the last page on the same way as your originals. When staple is selected sort is also selected automatically. Stack Stacking will make it easier to separate the copied sets.

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Key Layout

Y Example of a n opera tion panel. Y Each button w ill be explained at the follow ing slides

3. Use r Training

Each model has its own operation panel layout however the symbols that are used are the same. The way of selecting a function can be different, in that case see your operating instruction for your machine.

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Screen Contrast

Y Y Screen adj ust knob

3. Use r Training

To adjust the screen for a good clear view turn this knob.

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Indicators

Indicators show s errors or s tatus

3. Use r Training

These indicators can be different on a other copier models. These indicators will show you the following: (starting from the top left) Y Staples empty, Toner empty, Paper empty Y Maintenance needed, cover not closed, Paper jam Y Communicating (not used for standard copier) Y Receiving a file (not used for standard copier)

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User Tools/Counter

User tools / counter key

3. Use r Training

Two functions for this button. To access the user tools and to access the counter (how many copies are made).

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Functions

Y Y Y Y Y
3. Use r Training

Copy mode Document server mode Facsimile mode Printer mode Scanner mode

At this moment we are only discussing a standard copier. For a lot of copiers there are options available for example a fax option. By selecting one of these buttons, the selection for that option can be made.

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Display

Y Used for input and output.

3. Use r Training

This is an example of a display. The display is used for output and input. Input Y All selection can be made by touching the right items on the screen. Output Y All information will be displayed, like settings, errors etc.

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More Buttons

Y Y Y

Check Modes Program Clear modes

Energy Saver

Interrupt

3. Use r Training

Check Modes Key Y Press to check the entered copy job settings. Program Key Y Press to select the program mode. Clear Modes Key Y Press to clear all selected copy job settings. Energy Saver Key Y Press to switch to and from Energy Saver Mode. Interrupt Key Y Press to make interrupt copies during a copy run.

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Power

Y Y Y

Main Pow er Indicator On Indicator

Operation Sw itch

3. Use r Training

Main Power Indicator Indicates if the main power is turned on. If a printer or a fax option is installed, the main power should never be switched off. For example the machine Main power switch is off and someone is sending you a fax message, the fax wont be received because the machine is switch off. On Indicator The on indicator will be lit if the machine is switched on for operation. If the indicator is blinking it means that the machine is doing something for example reading/writing the hard disk. If this indicator is blinking never touch the main power switch, because it can damage your machine. Operation switch This switch is used the switch off and on the machine. If the machine is switched off it still can be used for printing and receive fax messages.

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Number Keys

Number ke ys

3. Use r Training

Number Keys With the number keys you can enter the number of copies required. In case of a Multifunctional product they are also used to enter the numbers for faxing.

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Start / Stop / Sample

Y Y Y Y

Sample Copy

Start

Clear / Stop

3. Use r Training

Sample copy button Used to see if the output is correct. If the sample copy is approved the keypad can be used to set the number of copies. Start button Pressing the start button it will start your copy job. Clear / Stop button Clear to delete a entered number Stop to stop a copy process in progress

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Exercise
Do the exercise user functions

3. Use r Training

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User Tools
Y User Tools special settings can be done. Y System settings Timer settings Key operator tools Y Copier settings Density Margins

3. Use r Training

User tools From the first screen a selection can be made for system settings, copier settings, printer settings, scanner settings and counter. System settings In the system settings a lot of items can be changed that are related to the system for example date and time. The key operator tool can be accessed from the system settings. For example to change user codes. The key operator tool can be password protected. Copier settings All items that are related to the copier process can be changed here. For example density and margins

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4. Options / Installation

4. Options/Installation

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Options
Y Examples Finisher Paper bank Duplex unit Interfaces Mailbox Other

4. Options/Installation

Each device can have options installed. Details about what options can be installed and its functions are explained in the Operating Instructions coming with the device. Setup Guide Y Provides information about setting up the device and its options. This manual is provided as a printed manual, and also as a PDF file on the CD-ROM labelled "Operating Instructions".

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Installation
Y The installation procedure is described in the Service Manual

4. Options/Installation

Requirements The installation chapter starts with requirements like: Y Environment Y Machine level Y Minimum space Y Power Options In case of installing options there could be a logical order. Some times you will find a installation flow chart for this order.

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5. Advanced Copier Technology

5. Advan ced Copie r Te chnology

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Core Technology Manual
Y Core Tec hnology Manual topics Y Serv ice Manual CDs

5. Advan ced Copie r Te chnology

For several topics in this advanced copier technology chapter there will be referred to the Core Technology Manual (CTM). The CTM can be found on the Service Manual CD ROMs.

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Advanced copier technology content
Y 5.1 Handling paper Y 5.2 Photocopying processes Y 5.3 Digital processes Y 5.4 Process control Y 5.5 Standard Components

5. Advan ced Copie r Te chnology

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5.1 Handling paper
Y Paper feed Y Paper feed methods Y Paper tray Y By pass Y Paper size detection Y Paper end detection Y Registration Y Paper transport Y Duplex Y Misfeed detection
5.1 Adv anc ed Copier T echnology > Handling Pape r

Study the CTM > Handling paper and make sure that you understand: Y Paper feed Y Paper feed methods Y Paper tray Y By pass Y Paper size detection Y Paper end detection Y Registration Y Paper transport Y Duplex Y Misfeed detection

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Paper feed
Y Paper feed is the separation of a single sheet of paper from a paper sourceusually a stack of paper in a cassette or trayand moving it into the machine.

5.1 Adv anc ed Copier T echnology > Handling Pape r

CTM > Handling Paper > Paper Feed There are several key factors involved with handling paper in office machines (copiers, printers, faxes, whatever). First, there has to be a stock of paper from which to feed, which implies some kind of holdera tray, a cassette, or a rollwhich positions the paper properly for feeding. Second, there has to be a method of separating a single sheet from the source; this is referred to as paper feed. Finally, most machines use sensors to detect paper size and detect the presence or absence of paper. After paper is fed into a machine, it must be transported to a registration mechanism, then to an imaging section where the image is transferred to the paper. Finally the paper passes through an image fusing section and exits the machine.

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Paper feed methods
Y Feed and Rev erse Roller (FRR) Y Friction Pad

Feed roller

Pick-up roller

Reverse roller Feed roller

Friction pad
5.1 Adv anc ed Copier T echnology > Handling Pape r

CTM > Handling Paper > Paper Feed Feed and Reverse Roller (FRR) Y The FRR feed mechanism consists of a pick-up roller, a feed roller, and a reverse roller. Friction Pad Y The friction pad mechanism has two principle componentsthe paper feed roller and a friction pad. CBT reference > Copier > Analogue copier > A closer look > Transfer to paper

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Paper tray
Y A paper tray is a non-removable drawer or bin that is permanently built into or attached to the machine.

500 _she et_t ray .tif

170 0_sh eet _tr ay.tif

5.1 Adv anc ed Copier T echnology > Handling Pape r

CTM > Handling Paper > Paper Feed Paper Tray A paper tray is a non-removable drawer or bin that is permanently built into or attached to the machine. The capacity of paper trays varies considerably; smaller trays typically hold 250 to 500 sheets of paper, but large capacity trays hold a paper stock of 1000 or more sheets.

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By pass
Y odd paper sizes Y stiff feed stock such as post car ds or O HP transpare ncies

5.1 Adv anc ed Copier T echnology > Handling Pape r

CTM > Handling Paper > Paper Feed By-pass Feed Tray Most copiers and multifunction machines incorporate a fold-out by-pass feed table. Bypass feed is useful for casual copying on odd paper sizes. Also, on most machines, the by-pass feed tray provides a straight paper path that is suitable for stiff feed stock such as post cards or OHP transparencies.

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Paper size detection
Y Sw itch Com bina tion Y Paper Size Dial

5.1 Adv anc ed Copier T echnology > Handling Pape r

CTM > Handling Paper > Paper Feed For many copy processes, operation timing depends on paper size. Machines can detect paper size in a number of different ways. Here are some common ones. Y Switch Combination The illustration at the top right shows a paper size detection mechanism commonly used with cassettes and smaller paper trays. Y Paper Size Dial Some paper trays use a dial to change paper size (bottom right).

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Paper end detection
Y typical paper end detection mecha nism for a small paper tra y

Paper End Feeler Paper End Sensor

Cutout

Lever

5.1 Adv anc ed Copier T echnology > Handling Pape r

CTM > Handling Paper > Paper Feed The illustration to the right shows a typical paper end detection mechanism for a small paper tray. When the paper tray runs out of paper, the paper end feeler drops into the cutout in the tray bottom plate, and the paper end actuator activates the paper end sensor. The paper end actuator is in contact with a lever. When the tray is drawn out, the lever turns as shown by the arrow and pushes up the actuator. As a result, the feeler rotates upwards. This mechanism prevents the feeler from getting damaged by the paper tray body.

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Registration
Y Registra tion Using A Stopper Y Registra tion Using Rollers

5.1 Adv anc ed Copier T echnology > Handling Pape r

CTM > Handling Paper > Paper Feed There is often some slippage during paper feed. As a result, paper cannot be transported directly to the image transfer or printing position, because the image position on the paper would not be stable. After paper feed starts, its transport timing requires adjustment to match it with the imaging process timing. This alignment is called image registration or just registration. Generally the registration process also removes any skew that the paper may have acquired during paper feed. Here are some common ones. Y Registration Using A Stopper Some machines use a stopper to delay the paper at the registration rollers. It allows a simplified drive mechanism where the registration rollers are not stopped during feeding. This method is used mainly with low speed machines. Y Registration Using Rollers Most copiers and printers use registration rollers to match the paper timing to the image and remove skew. CBT reference > Copier > Analogue copier > A closer look > Transfer to paper

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Paper transport
Y Roller Tra nsport Y Belt + Vacuum Tra nsport

5.1 Adv anc ed Copier T echnology > Handling Pape r

CTM > Handling Paper > Paper Feed Roller Transport The illustration to the right shows a typical vertical transport mechanism that is used in several models. Belt + Vacuum Transport Many photocopiers use a combination of belts and vacuum fans to transport paper from the drum to the fusing unit. The vacuum holds the paper firmly against the transport belts. This method has the advantage of holding the paper secure to prevent vibrations or slippage that might disturb the as yet unfused toner image.

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Duplex
Y Single sheet Y Stack

5.1 Adv anc ed Copier T echnology > Handling Pape r

CTM > Handling Paper > Paper Feed Mechanism in a Photocopier that allows the machine to feed a sheet of paper twice through the machine to enable automatic duplex copying. Duplexing mechanisms can take many forms. However, they have the following things in common. Y They all have some way of sending copies or prints to the duplex mechanism. This is usually accomplished by a junction gate, which redirects the paper as it exits from the fusing unit. Y There is a mechanism that turns the paper over (reverses it) so that it is ready to receive an image on the reverse side. This can occur before the paper enters the duplex tray or after it exits the duplex tray. Duplexing systems in most machines also have the following mechanisms. Y There is a tray to hold the sheets of paper to be duplexed. Usually, it is simply "called the duplex tray. Y There is a mechanism, usually called a jogger, to align the sheets of paper in the duplex tray. Y There is a paper feed mechanism employing one of the standard paper separation techniques. Conclusion: There is are 2 different duplexing methods. First one is stack, where paper is gathered in a tray and fed back into the machine in reverse position. Second one is single sheet duplex (interleave duplexing), where paper is not gathered but directly reversed in a tray and fed back into the machine. Next slide will give you an example of the interleave duplexing.

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Interleave Duplexing

Y Memory needed Y Productiv ity increased Y Decrease w ear on originals

5.1 Adv anc ed Copier T echnology > Handling Pape r

CTM > Handling Paper > Paper Feed Some digital machines have a lot of RAM and a large capacity hard disk that can store many pages. This allows a different method of Duplexing called interleave Duplexing, in which sheets are not stacked. Instead, in interleave Duplexing, sheets are continuously fed through the machine and the correct image is selected from memory or disk depending on which sheet and side is in the imaging section. This type of mechanism allows more than one page to be processed at once, and it increases the productivity of duplex imaging, especially when making multiple duplex copies. Also, in the case of making copies from paper originals, it decreases the cycling of and the wear on originals. The example shows a 14-page copy. The large numbers in the illustration show the order of pages. The small numbers in circles show the order of sheets of copy paper (if shaded, this indicates the second side).

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Misfeed detection
Y photo i nterr upters unaffected by the reflectivity or transpa rency

Phototransistor

LED

Paper

5.1 Adv anc ed Copier T echnology > Handling Pape r

CTM > Handling Paper > Paper Feed Misfeed Detection Office machines that print images on paper (copiers, fax, laser printers, etc.) have to detect paper Misfeed and jams and take appropriate action. One or more sensors placed along the paper path accomplish Misfeed detection. Typically, photo interrupters with feeler actuators are used for Misfeed detection because they are unaffected by the reflectivity or transparency of the feed stock. The number of Misfeed detectors used depends on the length and complexity of the paper path

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5.2 Photocopying processes
Y Charge Y Exposure Y Development Y Image Transfer And Paper Separation Y Cleaning Y Quenching Y Fusing

5.2 Adv anc ed Copier T echnology > Photocopying Proc es se s

Study the CTM > Photocopying processes and make sure that you understand: Y Charge Y Exposure Y Development Y Image Transfer And Paper Separation Y Cleaning Y Quenching Y Fusing 1. CBT reference > Copier > Analogue copier > A closer look > Toner on Latent Image 2. CBT reference > Copier > Digital copier

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Overview
1. Char ge 2. Exposure 3. Dev elopment 4. Image Trans fer And Paper Separation 5. Cleaning 6. Quenchi ng 7. Fusing

1 6

5 3 7 4

Fusing section

5.2 Adv anc ed Copier T echnology > Photocopying Proc es se s

CTM > Photocopying Processes In this slide you can see an overview of the process around the drum.

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Charge
Y Cor ona Charge Y Char ge Roller Method

5.2 Adv anc ed Copier T echnology > Photocopying Proc es se s

CTM > Photocopying Processes > Charge Charge refers to the application of a uniform electrostatic charge to a photoconductor in darkness. At present, two kinds of electrostatic charge methods are widely used. The most common is the corona electrostatic charge method (non-contact type), which takes advantage of the corona discharge produced when a high voltage is applied to a fine wire. The other is the electrostatic charge roller method (contact type), which provides an electrostatic charge by applying a high voltage to a roller and contacting the roller to the photoconductor.

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Exposure
Y Analog Machines Y Digital Machines

5.2 Adv anc ed Copier T echnology > Photocopying Proc es se s

CTM > Photocopying Processes > Exposure Exposure refers to a process where light is applied to a photoconductor to create a latent reverse image on in the form of a charge pattern on the surface of the photoconductive material. Depending on the brightness of the image, the electric potential on the photoconductor's surface is attenuated; thus, forming an electrostatic latent image In general you can say that we use three main exposure methods Y flash exposure Y strip exposure (sometimes called slit exposure) Y laser exposure (covered in the Digital Processes chapter) Analog Machines An exposure lamp illuminates the original. Mirrors reflect light from the original directly onto the photoconductor. This light writes a latent image on the photoconductor. This image is then developed with toner and transferred to the copy paper. Digital Machines The big difference with scanners in digital machines is that the light reflected from the original does not pass directly to the photoconductor. The light is reflected onto a light-sensitive element, such as a CCD (Charge Coupled Device). This device converts the light into an analog electrical signal. Circuits inside the machine convert this signal into a digital signal. This signal then passes to a laser diode, which emits a laser beam to write a latent image on the photoconductor. So, in a digital machine, there is a lot of electronics between the light reflected off the original and the light arriving at the photoconductor.

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Development
Y dual-component development method Y single-component development method

5.2 Adv anc ed Copier T echnology > Photocopying Proc es se s

CTM > Photocopying Processes > Development Development systems are divided into: Y dual-component development method Y single-component development method (mono-component) Dual-component The two-component development process uses developer made of mixed toner and carrier. These two components rub against each other in the development unit and take on opposite charges. The charged latent image areas of the drum attract the charged toner particles. Advantages Y Achieves high speed development Y Allows relatively wide scope in terms of accuracy Disadvantages Y The development section is complex and large Y Deterioration of developer over time (difficult to achieve maintenance free operations) Y Requires toner concentration control Mono-component The mono-component development process uses toner only (no carrier). Monocomponent development systems are used mainly in small photocopiers with a low copy rate. Advantages: Y Development unit structure is simple and compact. Y Toner density control is unnecessary. Disadvantages: Y Unsuitable for high speed developing Y Suitable for low-volume copying only because the development unit parts wear out relatively quickly.

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Image Transfer And Paper Separation
A. Pre-trans fer B. Image Trans fer C. Paper Separation

5.2 Adv anc ed Copier T echnology > Photocopying Proc es se s

CTM > Photocopying Processes > Image Transfer & Paper Separation The transfer and separation process can be broken down into three areas: Pre-transfer Just before the image transfer process starts, guides direct the paper against the photosensitive surface of the drum (or belt). The mechanism is structured so that the transfer charge does not reach this area, and therefore, the paper can achieve complete contact with the photoconductor before image transfer starts. Image Transfer This is the area where the image is actually transferred from the photoconductor to the paper. Generally, an electrostatic charge is applied to the back of the paper to pull the oppositely charged toner from the photoconductor to the paper. Paper Separation The paper separates from the photoconductor after the toner image is transferred. This is usually achieved by applying an ac corona to the back of the paper to eliminate the previously applied transfer charge. Pick-off pawls are also used to physically separate paper of low stiffness from the drum.

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Cleaning
Y Cleaning blades Y Cleaning br ushes

Counter Blade

Cleaning Brush

5.2 Adv anc ed Copier T echnology > Photocopying Proc es se s

CTM > Photocopying Processes > Cleaning Cleaning refers to the process of removing any toner remaining on the photoconductor (drum or OPC belt) after the imaging process is complete to prepare the photoconductor for the next copy/print cycle. The cleaning step also removes any paper dust on the photoconductor surface. Cleaning is necessary before a new copy cycle or print cycle can start. If the cleaning step were not included in the copy process, the background of images would become progressively darker and dirtier. All cleaning systems use a cleaning blade or a cleaning brush or both. Additionally, all cleaning systems have a mechanism for collecting and storing (or recycling) the collected toner. The most common cleaning systems use blades, and these are further divided into trailing-blade cleaning and counter-blade cleaning systems. Cleaning brushes all rotate in contact with the photoconductor. There are also two types of cleaning brushesfiber brushes and magnetic brushes. Some cleaning systems also use a corona (pre-cleaning corona) to prepare the drum and toner for cleaning.

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Quenching
Y eliminates any residual electric charge remaining on the photoconductor after the cleaning process

5.2 Adv anc ed Copier T echnology > Photocopying Proc es se s

CTM > Photocopying Processes > Quenching Quenching is the process that eliminates any residual electric charge remaining on the photoconductor after the cleaning process. Quenching prepares the photoconductor for the charge step of the next copy or print cycle. Several different methods are used to quench the photoconductor. The most common method is photo quenching using a lamp. Some machines use a combination of a dc corona and photo quenching. A few machines use an ac corona for quenching. The choice of quenching method depends on the type of photoconductor used and the details of the other steps of the copy process.

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Fusing
Y Hot roller Y Pressure roller Y Fusing lamp Y Stripper paw ls Fusing lamp Hot Roller Press ure Roller

Stripper Pawls

5.2 Adv anc ed Copier T echnology > Photocopying Proc es se s

CTM > Photocopying Processes > Fusing After the image transfer and paper separation steps, the image must be bound or fixed to the paper. Modern photocopiers and other machines (fax, printer) that use photocopier imaging processes, use resin based toners. To form a stable permanent image, the toner is heated to cause it to melt and soften. Simultaneously, pressure is applied to cause the toner to fuse with the fibers of the paper.

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5.3 Digital processes
Y Digital scanning Y Image processing Scanner gamma correction Photo mode smoothing Moir Grayscale processing Binary picture processing Image rotation Y Printing

5.3 Adv anc ed Copier T echnology > Digital Proc es se s

Study the CTM > Digital Processes and make sure that you understand: Y Digital scanning Y Image processing Scanner gamma correction Photo mode smoothing Magnification and Reduction Moir Grayscale processing Binary picture processing Image rotation Y Printing CBT reference > Copier > Digital copier

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Digital Scanning
Y Analog Machines Y Digital Machines

5.3 Adv anc ed Copier T echnology > Digital Proc es se s

CTM > Digital Processes > Digital Scanning Earlier in this module we already explained the difference between the analog and digital scanner. Analog Machines An exposure lamp illuminates the original. Mirrors reflect light from the original directly onto the photoconductor. This light writes a latent image on the photoconductor. This image is then developed with toner and transferred to the copy paper. Digital Machines The big difference with scanners in digital machines is that the light reflected from the original does not pass directly to the photoconductor. The light is reflected onto a light-sensitive element, such as a CCD (Charge Coupled Device). This device converts the light into an analog electrical signal. Circuits inside the machine convert this signal into a digital signal. This signal then passes to a laser diode, which emits a laser beam to write a latent image on the photoconductor. So, in a digital machine, there is a lot of electronics between the light reflected off the original and the light arriving at the photoconductor.

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Image processing

5.3 Adv anc ed Copier T echnology > Digital Proc es se s

Image processing describes how digital machines convert the image from a scanned original into digital data. Image processing use techniques for processing the digital data, so that the printout is as close to the original as possible. For example, techniques used to process a business letter will be different from those used to process an original containing photographs. Each model implements these techniques in different ways, and some models do not implement all the techniques. The techniques used by black-and-white machines and color machines are different, but these kind of details will be explained in the product trainings. The CTM will explain all of the techniques in detail. For this training module we only discuss some of them.

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Scanner gamma correction
Y relationshi p be tw een original ima ge density a nd analog circui t output shoul d be linear as show n in the upper diagram. How ev er, in reality, it is more like that s how n in the low er diagram.

5.3 Adv anc ed Copier T echnology > Digital Proc es se s

Scanner Gamma Correction Scanner gamma correction corrects the data to compensate for the characteristics of the scanner (e.g., CCD response, scanner optics). This ensures that the various shades in the gray scale from black to white on the copy match those on the original. The relationship between original image density and analog circuit output should be linear as shown in the upper diagram. However, in reality, it is more like that shown in the lower diagram. Gamma correction corrects the data for this deviation, as shown by the arrows in the lower diagram. In some machines, the gamma curve can be changed with a service mode. Also, some machines automatically adjust the gamma curve depending on the image density setting selected by the user.

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Photo mode smoothing
Y To make a softer image

Text Mode

Photo Mode
5.3 Adv anc ed Copier T echnology > Digital Proc es se s

Photo mode smoothing There are some different processes that use the name 'smoothing'. Photo mode is to make a softer image. Smoothing smoothes the contrast between adjacent pixels, giving better reproduction for photos. Because of this, it will not normally be used in text mode.

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Moir

Y The m oir pattern typically appears w hen the CCD pixel density is a mul tiple of the density of the regular lines on the ori ginal.

5.3 Adv anc ed Copier T echnology > Digital Proc es se s

Moir When one pattern is imposed over another sometimes they interfere with each other and form a third pattern called a moir pattern. In our products, MTF processing is a major cause of moir patterns. The photos show the result of moir. The moir pattern typically appears when the CCD pixel density is a multiple of the density of the regular lines on the original.

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Grayscale processing
Y Grayscale processing uses many shades for instance 64 or 256.

64 Grays cales
5.3 Adv anc ed Copier T echnology > Digital Proc es se s

256 Grayscal es

Grayscale Processing The human eye can discern up to about 200 different levels, or shades, of gray. A lot of digital copiers can create 256 gray levels: 0 through 255. Compare the right and left halves of the images, to see the difference if you have more grayscales available. Grayscale processing uses many shades of gray to reproduce continuous tone originals, such as those containing photographs. A black and white photograph contains an unlimited number of shades of gray, but digital copiers and printers can normally only output a few shades, normally 64 or 256. If grayscale processing is used, the result is a multi-bit per pixel stream of digital data. For example, if there are 256 shades of gray, there are eight bits per pixel. 00000000 11111111

0 255 Note that grayscale processing needs a lot of memory. At eight bits per pixel (256 shades of gray), an A4 or LT page needs about 14 megabytes, without compression.

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Binary picture processing
Y One bit output White or Black

5.3 Adv anc ed Copier T echnology > Digital Proc es se s

Binary Picture Processing In binary picture processing, the output data is one-bit only. There are no shades of gray. the output is black or white only. The multi-bit per pixel data stream has to be reduced to single-bit data. To do this, a threshold level is used. If a pixel has a value that is brighter than the threshold, it becomes a white pixel. If it is darker than the threshold, it becomes a black pixel. The threshold can usually be adjusted, and it often varies depending on modes selected at the operation panel. The example on the slide shows how the threshold level affects the output.

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Image rotation

5.3 Adv anc ed Copier T echnology > Digital Proc es se s

Image Rotation If the machine has paper of the same size as the original but different orientation, the image will be rotated by 90 degrees in memory before printing. The machine must have enough working memory to do this. The amount of memory required for a certain paper size depends on the image resolution and the number of bits per pixel.

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Printing

5.3 Adv anc ed Copier T echnology > Digital Proc es se s

CTM > Digital Processes > Printing

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The Latent Image
Y The diagram show s the typical optical components of a laser printer

5.3 Adv anc ed Copier T echnology > Digital Proc es se s

CTM > Digital Processes > Printing CBT reference > Copier > Digital copier > Laser Exposure The Latent Image Exposure of the photoconductor to the laser beam creates the latent image. A rotating mirror moves the laser beam across the photoconductor to make the main scan while photoconductor rotation controls the sub-scan. The diagram shows the typical optical components of a laser printer. A: Laser Diode Unit B: F theta Lenses C: BTL (Barrel Toroidal Lens) D: Drum Mirror E: Laser Synchronization Detector Board-2 F: Laser Synchronization Detector Board-1 G: Polygon Mirror Motor H: Cylindrical Lens I: OPC Drum J: Toner Shield Glass

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5.4 Process control
Y Basic concepts Y OPC digital systems

5.4 Adv anc ed Copier T echnology > Proc es s Control

Study the CTM > Process Control and make sure that you understand: Y Basic concepts Y OPC analog systems Y OPC digital systems OPC analog systems is not explained in this module, but is necessary as basic knowledge to understand process control.

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Basic Concepts
Y In this section we will take an overall look at process control. Y Machine conditions that process control compensates for: Dirty optics Exposure lamp deterioration Dirty charge corona wire/grid Change of drum sensitivity Deterioration of developer

5.4 Adv anc ed Copier T echnology > Proc es s Control

Process control is a system that automatically changes machine processes to compensate for changes in the environment or the machine condition. The objective of process control is to stabilize the quality of image output. The practical result is a decrease in the frequency of service calls, thus increasing customer satisfaction and decreasing service cost. To maintain good copy quality, a lot of machines do process control data initial setting just after the main switch is turned on.

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Latent Image & Image Density Control

5.4 Adv anc ed Copier T echnology > Proc es s Control

CTM > Process Control > Basic concepts This illustration represents a copier model that uses two process control methods. One compensates for variation in the drum potential (latent image control) and the other controls the toner concentration and toner supply amount (image density control). All process control components affect one or the other (or both) of these methods.

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Latent Image Control

VO

Drum potential j ust after chargi ng the drum. potential j ust after exposi ng the patter n (V D pattern) potential j ust after exposi ng the patter n (V L pattern)

VD (Dark Potential ) Drum black VL (Li ght Potential ) Drum w hite VR (Residual Voltage )

Drum potential j ust after the exposure of the erase lamp.

5.4 Adv anc ed Copier T echnology > Proc es s Control

CTM > Process Control > Basic concepts The figure in the slide shows the changes of the drum potential during the copy process. The following list explains the meaning of some of the terms and abbreviations used when describing process control. VO (Original Potential) Y The drum potential after the drum is charged. VD (Dark Potential) Y The drum potential in black image areas after exposure. Standard VD is the potential measured after exposing a black pattern. VL (Light Potential) Y The drum potential in white image areas after exposure. Standard VL is the potential measured after exposing a white pattern. VR (Residual Voltage) Y The drum potential after the drum has been exposed by the erase lamp. Potential Sensor Y A sensor used to measure the strength of the charge on the OPC drum surface (drum potential). VL Pattern Y A standard white pattern used for reference. On some machines the VL pattern is actually a light gray tone rather than pure white. VD Pattern Y A standard black pattern used for reference. ID Sensor Y A photosensor that measures the image density (reflectivity) of the drum and of a test pattern (ID sensor pattern). The output of this sensor is used to control toner supply. ID Sensor Pattern Y A standard pattern that is exposed and developed for sensing by the ID sensor.

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5.4 Adv anc ed Copier T echnology > Proc es s Control

VSG Y The ID sensor output when checking the erased drum surface. VSP Y The ID sensor output when checking the ID sensor pattern image. VLAMP Y Exposure lamp voltage. VB or VBB Y Development bias. TD Sensor Y Toner density sensorit measures the concentration of toner in the developer. VREF Y A targeted control reference for the TD sensor. When VTD becomes too low, toner is added to the developer to bring VTD back to the VREF value. VTD, VT, or VOUT Y The output voltage of the TD sensor. V Sensor Y A reflective photosensor similar to the ID sensor that is used to indirectly measure the drum potential. It was used prior to the development of the potential sensor system and will be found in earlier models using process control. VG or VGRID Y Charge corona grid potential. VH (Halftone Potential) Y A standard halftone drum potential. This value is used for laser power adjustment in the process control system of some digital products.

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Image Density Control
Y Toner density sens or (TD sensor) Y Image density sens or (I D sensor)

ID Sensor

TD Sensor

5.4 Adv anc ed Copier T echnology > Proc es s Control

CTM > Process Control > Basic concepts Data from the TD sensor is used to keep the toner concentration in the developer at a constant level. However, the image on the OPC drum varies due to the variation of toner chargeability (influenced by the environment) even if the toner concentration is constant. By the ID sensor compensation, toner concentration is changed to keep the image density on the OPC drum constant. The following items are controlled to maintain a constant copy image density: Y Toner supply clutch on time Y Toner supply level data (VREF) of the TD sensor NOTE: Some machines do not have a TD sensor and use only an ID sensor for image density control.

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OPC digital systems

5.4 Adv anc ed Copier T echnology > Proc es s Control

CTM > Process Control > OPC Digital Systems This training module will mainly focus on digital copiers, but all detail about OPCs for analog systems is explained in the CTM. Y CTM > Process Control > OPC Analog Systems

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Overview
The drum potential will gradually change because of the following factors: Y Dirty optics or exposure glass Y Dirty charge corona casing and grid plate Y Changes in drum sensitivity

5.4 Adv anc ed Copier T echnology > Proc es s Control

CTM > Process Control > OPC Digital Systems In this OPC digital systems chapter we explain process control based on the model A229 (Aficio650 or SP5). For detail about the different process control descriptions you have to refer to the machines Service Manual and Product trainings.

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Process Control Data Initial Setting
Y The following is done during process control initial setting: 1. Potential Sensor Calibration (Latent Image Control) 2. Vsg Adjustment (Image Density Control) 3. Vg (Grid Voltage) Adjustment (Latent Image Control) 4. LD Power Adjustment (Latent Image Control) 5. Vref Update (Image Density Control)
Process Con trol Laten t Image Co ntrol Im age Dens ity Con trol

Potential Sensor Calibration

VG Adju stment (VD Co rrection)

LD Power Adj. (VH Correctio n)

Vsg Adju stme nt (ID Sens . Cal.)

Vref Update

5.4 Adv anc ed Copier T echnology > Proc es s Control

CTM > Process Control > OPC Digital Systems To maintain good copy quality, the machine does Process Control Initial Setting just after the main switch has been turned on. NOTE: In most cases it is done if the fusing temperature is less than 100 C and auto process control is enabled on the machine. Next slides will describe these steps in more detail. Processes 1, 3, and 4 in the above list compensate for changes in drum potential. Processes 2 and 5 are for toner density control.

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Drum Potential Sensor Calibration
(Latent I mage Control)

RA101 -200/-700 RA102

To correct for environmental conditions


5.4 Adv anc ed Copier T echnology > Proc es s Control

CTM > Process Control > OPC Digital Systems The drum potential sensor detects the electric potential of the drum surface. Since the output of the sensor is affected by environmental conditions, such as temperature and humidity, the sensor needs recalibration at times. This is done during process control initial setting. The development power pack has two relay contacts. Usually RA102 grounds the drum. However, to calibrate the sensor, RA102 and RA101 switch over and apply the power pack output voltage to the drum shaft. The machine automatically calibrates the drum potential sensor by measuring the output of the sensor when 200V and 700V are applied to the drum. From these two readings, the machine can determine the actual drum potential from the potential sensor output that is measured during operation. During calibration, if the rate of change in drum potential sensor response to applied voltage is out of the target range, a SC (Service Call) is logged and auto process control turns off. The VG and LD power adjustments are skipped; VG is set to a value stored in a SP (Service Program) mode, and LD power is also set to a value stored in a SP mode. Exercise: Check with help of the Service Manual the following problem Drum Potential Sensor Error See the result in the manual and compare with the result underneath Y Definition D The SC history is updated. The machine can be operated as usual. The SC will not be displayed. All that happens is that the SC history is updated.

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Vsg Adjustment
(Image Density Control )

Y During the process control initial setting or by SP, the ID sensor output is calibrated by changing the LED light intensity

5.4 Adv anc ed Copier T echnology > Proc es s Control

CTM > Process Control > OPC Digital Systems Vsg adjustment calibrates the ID sensor output for a bare drum to a standard value. It does this by changing the intensity of the light shining on the drum from the sensor. This is done automatically during process control initial setting, and it can also be done manually with an SP mode selection. If the ID sensor output cannot be adjusted to within the standard, a SC is logged and toner density control is done using the TD sensor only. Later in this module we will explain more detail about the ID sensor when Image Density control is explained.

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New Drum
Drum Potential -900V VD

Gradations

-300V

VH

VR Light Original Density Dark


5.4 Adv anc ed Copier T echnology > Proc es s Control

The relationship between the drum potential and the original density is illustrated in the characteristic. In this example the drum potential of a new drum is 600 Volts. This means that with this drum potential we have the maximum density from white to solid black.

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Vg Adjustment (VD Correction)
(Latent I mage Control)

The Potential on unexposed areas of the drum (VD) gradually changes during drum life
Charge/Grid P.P

VG
SBICU

VD Must be constant (Target= -900V + 10V)

5.4 Adv anc ed Copier T echnology > Proc es s Control

CTM > Process Control > OPC Digital Systems The potential on unexposed areas of the drum (VD) gradually changes during drum life. To keep VD constant, the grid voltage (VG) is adjusted during process control initial setting. The SBICU checks VD using the drum potential sensor. If it is not within the target range (-900V + 10V), the SBICU adjusts VG (Grid Voltage) through the Charge/Grid power pack to get the correct target voltage. For details of how the machine determines an abnormal sensor detection see the service manual of the copier.

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Older Drum
Drum Potential -900V VD VD

VH -300V VH New drum After many copies VR VR Dark

Light

Original Density

5.4 Adv anc ed Copier T echnology > Proc es s Control

The relationship between the drum potential and the original density is illustrated in the characteristic. To get consistent copy quality throughout the drums life, this relationship must be maintained. Since this relationship changes due to various factors to the one represented by the red dotted line, compensation is required. Factors causing these changes occur in the optics and charge sections and in drum sensitivity. The residual voltage (VR) cannot be compensated even if exposure lamp voltage is increased. Therefore, the VR change has to be compensated by other means.

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VG Adjustment
Drum Potential -900V VD VD VG Adjust

VH -300V VH VR VR Light Original Density Dark


5.4 Adv anc ed Copier T echnology > Proc es s Control

The drum potential tends to lower during drum life due to a decrease in the drums capacity to carry a charge. The main control board measures VD through the drum potential sensor and adjusts it to a target value by adjusting the grid bias voltage (VGRID). This is illustrated with the blue dotted line. Now that VD is back to normal you can see that VH is not correct, so the drum potential range is less than the 600 Volts which we had with a new drum. The next adjustment is to bring VH back.

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LD Power Adjustment (VH Correction)
(Latent I mage Control)

LDDR

SBICU

VH Must be constant (Target= -300V + 20V)

5.4 Adv anc ed Copier T echnology > Proc es s Control

CTM > Process Control > OPC Digital Systems This adjustment uses the drum potential sensor to keep the ID sensor pattern at the same density, so that VREF will be updated correctly (see some slides later). The VH pattern is developed using the current LD power (the density is the same as the ID sensor pattern).

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LD Power Adjustment
Drum Potential -900V VD VD

LD Adjust -300V VH VR VR Light Original Density Dark


5.4 Adv anc ed Copier T echnology > Proc es s Control

The drum potential sensor detects the potential on the VH pattern. The LD power is adjusted until VH becomes 300V +20V. This is done only during process control initial setting. For details of how the machine determines an abnormal sensor detection please refer to the Service Manual. Now that the latent image is controlled the next thing which has to be done is the Image Density Control with help of the TD & ID sensors.

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Toner Density Sensor
7

Sensor output [V]


6 5 4 3 2 1

Vref

Toner weight [wt %]


5.4 Adv anc ed Copier T echnology > Proc es s Control

Developer consists of carrier particles (iron) and toner particles (resin and carbon). Inside the development unit, developer passes through a magnetic field created by coils inside the toner density sensor. When the toner concentration changes, the voltage output by the sensor changes accordingly. When new developer with the standard toner concentration is installed, developer initial setting must be performed by using an SP mode.

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Toner Supply Criteria
7

Sensor output [V]


6 5 4 3 2 1

VTD > Vref (Toner WT% is small) Increase toner supply

Vref

VTD < Vref (Toner WT% is large ) Decrease toner supply


0 1 2 3 4 5

Toner weight [wt %]


5.4 Adv anc ed Copier T echnology > Proc es s Control

At every copy cycle, toner density in the developer is detected. The sensor output voltage (VTD) during the detection cycle is compared with the toner supply level voltage (VREF).

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Toner Density Control
T oner Supply Clutch On T ime Calculation

Pixel Count

GAIN

T D Sensor Output (V TD )

VT Reference Voltage (VREF) (New VREF) VT Reference Voltage Update VREF Update ID Sensor Output (V SP /VSG) T D Sensor Initial Setting (VREF)
5.4 Adv anc ed Copier T echnology > Proc es s Control

To stabilize toner concentration, toner supply amount (toner supply clutch on time) is controlled by referring to VREF and VTD. The toner supply amount is calculated at every copy.

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Vref Update
(Image Density Control ) Y To sta bilize the concentration of toner i n the dev elopment unit Vre f is updated using Vsp/Vsg and V TD
T oner Supply Clutch On T ime Calculation Pixel Count GAIN

T D Sensor Output (V TD )

VT Reference REF) Voltage (V (New VREF) VT Reference Voltage Update V REF Update ID Sensor Output (VSP /VS G) T D Sensor Initial REF) Setting (V
5.4 Adv anc ed Copier T echnology > Proc es s Control

CTM > Process Control > OPC Digital Systems Earlier in this module we already explained that during process control initial setting the ID sensor is calibrated with help of the Vsg adjustment. The image on the OPC drum changes due to variation of toner chargeability (influenced by the environment) even if the toner concentration is constant. The image density sensor (ID sensor) directly checks the image on the OPC drum and shifts VREF data to keep the image on the OPC drum constant. VSG and VSP are checked by the ID sensor. There is no ID sensor pattern in the optics, however, a pattern image is made on the OPC drum by the charge corona unit and the erase lamp. Y VSG is the ID sensor output when checking the erased drum surface. Y VSP is the ID sensor output when checking the ID sensor pattern image. To compensate for any variation in light intensity from the sensor LED, the reflectivity of both the erased drum surface and the pattern on the drum are checked.

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5.5 Standard Components
Y Light Sources Y Sensors and Switches Y Clutches, Motors, And Solenoids Y Consumables

5.5 Adv anc ed Copier T echnology > Standa rd Compon ents

Study the CTM > Standard Components and make sure that you understand: Y Light Sources Y Semiconductor Components Y Sensors and Switches Y Clutches, Motors, And Solenoids Y Other Electrical components Y Consumables

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6. Service

6. Servi ce

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Service Manual
Y CD ROM Y Hard Copy

6. Servi ce

What is the best way to use the service manual CD ROMs. How to View Files All the technical documents on this disk are in the portable document format (PDF). To view them you must install either Adobe Acrobat Reader or Adobe Acrobat Exchange on your computer. You will find a version of Acrobat Reader for Windows in the RDR_SRCH directory of this disk. Please install it if you haven't already. There are two ways to quickly find the documents that you want on this disk. You can use the main contents file (CONTENTS.PDF) or use the full-text search function. (You will find more detail about this in the readme file on the CD ROM.) Using the Contents File Just open CONTENTS.PDF (in the "Contents" folder). It is arranged according to product or product family and has links to all the technical documents on this disk.

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Tools

Y Special Tools (Serv ice Manual) Part Number De scription Qty

6. Servi ce

The chapter Special tools and Lubricants is always a topic described in the Service Manual. It will give an overview of the part numbers of the tools. A description gives you more detail about the tools. Next slide will explain more detail about the test chart which you see in the tools table.

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Test chart
Y The follow ing new test chart is released for B/ W copiers.

6. Servi ce

Check the next page to have a better look at the test chart. Part Number Description A2929500 Test Chart S5S (10 pcs/set) A: Leading edge registration (Max. A3/DLT size copier) B: Side-to- Side registration / Skew (Max. A3/DLT size copier) C: Leading edge registration (Max. A4/LT size copier) D: Side-to- Side registration / Skew (Max. A4/LT size copier) E: Jitter (Max. A3/DLT size copier) F: White line(s) in half tone area (Max. A3/DLT size copier) G: White line(s) (Max. A3/DLT size copier) H: Main scan / horizontal magnification (Max. A3/DLT size copier) I: Sub scan / vertical magnification (Max. A3/DLT size copier) J: Solid black area K: Photo image L: Scanning bit error (Max. A3/DLT size copier) N: Letter M: Uneven image density (Max. A3/DLT size copier) O: Jitter (Max. A4/LT size copier) P: Uneven image density (Max. A4/LT size copier) Q: White line(s) R: Sub scan / vertical magnification (Max. A4/LT size copier) S: Scanning bit error (Max. A4/LT size copier) T: Main scan / horizontal magnification (Max. A4/LT size copier) U: White line(s) in half tone area (Max. A4/LT size copier) V: ID balance of solid black areas W: Resolution

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Troubleshooting
Y Service Manual Y Operating Instructions

6. Servi ce

The Service Manual will explain all the necessary detail about troubleshooting procedures for the device. Also Operating Instruction sometimes have a chapter related to troubleshooting. In case the problems are more complicated and solutions are not given by any of these manuals, contact a Product Specialist in your organisation.

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Maintenance
Y Service Manual Y Operating Instructions

6. Servi ce

The Service Manual and Parts Catalogue will explain all the necessary detail about Preventive Maintenance for the device. It is even possible that devices are customer maintainable, in this situation there is also an Operating Instruction (maintenance guide) available.

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Firmware

6. Servi ce

There are different ways to upgrade the firmware, this depends on the product. Some examples of firmware upgrade procedures are: Y EEPROM Y Via the network Y Flash memory card Y Other EEPROM Electrically Erasable Programmable Read-Only Memory. An EEPROM is a special type of PROM that can be erased by exposing it to an electrical charge. Like other types of PROM, EEPROM retains its contents even when the power is turned off. Also like other types of ROM, EEPROM is not as fast as RAM. EEPROM is similar to flash memory (sometimes called flash EEPROM). The principal difference is that EEPROM requires data to be written or erased one byte at a time whereas flash memory allows data to be written or erased in blocks. This makes flash memory faster. PROM Programmable Read-Only Memory. A PROM is a memory chip on which data can be written only once. Once a program has been written onto a PROM, it remains there forever. RAM Random Access Memory, a type of computer memory that can be accessed randomly; that is, any byte of memory can be accessed without touching the preceding bytes. RAM is the most common type of memory found in computers and other devices, such as printers, they lose their contents when the power is turned off. There are two basic types of RAM: Y dynamic RAM (DRAM) Y static RAM (SRAM) ROM Read-Only Memory, computer memory on which data has been prerecorded. Once data has been written onto a ROM chip, it cannot be removed and can only be read. Unlike RAM, ROM retains its contents even when the computer is turned off. ROM is referred to as being nonvolatile, whereas RAM is volatile.

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Getting a source file
Y Notes database Software Di stribution Database Y Interne t www.ricoh-suppo rt.com

6. Servi ce

To get more information about how to deal with procedures and logins, your Service Manager has all the details.

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Desktop Computer
Y Application software is required (SWAPFTL)

+
6. Servi ce

Y SwapFTL software allows a flash memory card to be used as an intermediate medium between a flash ROM (or RAM) on the machine and a Windows 95 based computer. The basic procedure is as follows: 1. You receive ROM firmware files from a database either via network or via physical medium, and save them onto your computers local hard disk. A computer can work as a flash memory card programmer after a SwapBox and SwapFTL software is installed. 2. You program the ROM file to a flash memory card using this software. 3. You carry the programmed card to a machine site and download the ROM data from the card to the machines internal flash ROM. The 4MB flash memory card that is customized for this application is available as a special tool. You cannot use other types of flash memory cards. 4. After downloading ROM data to one machine, you can use the same card with another machine of the same type.

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Laptop
Y Application software is required (SWAPFTL)

+
6. Servi ce

SWAPFTL is an application designed for the Swapbox hardware, that means that the software on a laptop with his own card interface (called PCMCIA slot) can have problems. Refer to the SwapBox & SwapFTL Service Manual for more detail about this.

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Download to a machine

Y Plug the card into the card slot

6. Servi ce

The procedure to download firmware to the machine is depending on the type of product. This procedure is always described in the machines Service Manual.

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7. Information Flow
Y Service Manuals Y Parts Catalogues Y Modification Bulletin Y Ricoh Technical Bulletin Y Ricoh Technical Tip

7. Information Flow

It is very important that the information flow is known in the organisation. Some information which should be available: Y Service Manuals Y Parts Catalogues Y Technical Bulletins and Notes (CD or hardcopy) Y Other relevant service related information For Ricoh distributors there is a document called Customer Service Policy. In this policy, you will find guidelines and procedures you may require when servicing a product. Your service manager knows all about this document.

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Service Manuals
Y The Serv ice Manual consists of: machine description detailed installation and service inst ructions and service tables for maintenance.

7. Information Flow

The Service Manual consists of: Y machine description Y detailed installation Y and service instructions and service tables for maintenance.

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Parts Catalogues
Y Landscape la yout Y The Parts Catalogue contai ns: all parts part numbers part descriptions exploded views of the machines.

7. Information Flow

As you can see in the slide the layout of the PC is landscape. That means that the top page shows the part layout and the bottom page shows the details. The Parts Catalogue contains: Y all parts Y part numbers Y part descriptions Y exploded views of the machines. The Service Manuals and Parts Catalogues are issued on a CD ROM. There is a standard annual fee for the CD ROM and a new update will be sent every 3 (three) months. If your organisation does not make use of them, then you have to make use of the hardcopy. Earlier we discussed that for maintenance the Service Manual and Parts Catalogue are used to explain all the necessary detail about Preventive Maintenance for the device. In the PC there is a topic called PM Parts Index, this will give you a nice overview of all the PM parts for the Machine. Example:

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Modification Bulletin (MB)
Y Issued w hen any modi fication is applied to a product.

7. Information Flow

A Modification Bulletin (MB) will be issued when any modification is applied to a product. Part number change, interchange ability, reason for modification and the serial number of the machine will be provided. This information can be found on the Technical Documentation database in Lotus Notes which is normally only used by a product specialist, but the MBs will also be provided on the Service Manuals CD ROMs for each product. Example:

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Ricoh Technical Bulletin (RTB)
Y A Ricoh Technical Bulletin is issued w hen technical infor mati on is require d in the field.

7. Information Flow

A Ricoh Technical Bulletin is issued when technical information such as troubleshooting, modification kits and the latest manual information is required in the field. This information can be found on the Technical Documentation database in Lotus Notes which is normally only used by a product specialist, but the RTBs will also be provided on the Service Manuals CD ROMs for each product. Example:

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Click here for Bulletins

Y Click here for bulleti ns: MBs RTBs

7. Information Flow

How to find bulletins. On the Service Manuals CD ROMs you can select a product, after you selected a product there is a possibility to click on bulletins (red text). Now you have all the MBs and RTBs for the selected product in view.

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Ricoh Technical Tip (RTT)
Y A Ricoh Technical Tip w ill be issued w hen addi tional infor mati on in the fiel d is necessary.

7. Information Flow

A Ricoh Technical Tip will be issued when additional information in the field is necessary. This information can be found on the Technical Documentation database in Lotus Notes which is normally only used by a product specialist, RTTs are NOT provided on the Service Manuals CD ROMs. Ask your instructor or product specialist if this information is distributed in your organisation. Example:

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8. Specifications
Y Service Manual Y Operating Instructions

8. Specific ations

The Service Manual will explain all the necessary detail about Specifications for the device. Normally this is divided in several topics like for instance: Y General Specifications Y Machine Configuration Y Optional Equipment Also Operating Instructions have a chapter related to Specifications.

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Exercise Functions and features

Functions and Features


1 Objective
' ' ' Operate a copy machine Understand basic and advanced functions Operating Instructions

Required materials
' ' ' 1 copier with ADF and Finisher Operating Instructions Test charts

3
1 2 3 4 5

Overview

OBJECTIVE........................................................................................................................................................................................................1 REQUIRED MATERIALS............................................................................................................................................................................1 OVERVIEW.........................................................................................................................................................................................................1 INTRODUCTION .............................................................................................................................................................................................2 IMAGING .............................................................................................................................................................................................................2 5.1 IMAGE DENSITY ............................................................................................................................................................................................2 5.2 ENLARGE / REDUCE ....................................................................................................................................................................................2 5.3 PHOTO MODE / TEXT MODE.......................................................................................................................................................................2 5.4 POSITIVE / NEGATIVE .................................................................................................................................................................................2 5.5 IMAGE REPEAT / POSTER MODE................................................................................................................................................................3 6 PAPER SELECTION.......................................................................................................................................................................................3 6.1 INPUT SELECTION ........................................................................................................................................................................................3 6.2 OUTPUT SELECTION ....................................................................................................................................................................................3 7 OUTPUT SELECTIONS................................................................................................................................................................................3 7.1 SAMPLE COPY ...............................................................................................................................................................................................3 7.2 SIMPLEX / DUPLEX ......................................................................................................................................................................................4 7.3 BOOKLET / MAGAZINE ...............................................................................................................................................................................4 8 FINISHING OPTIONS....................................................................................................................................................................................4 8.1 PUNCH ............................................................................................................................................................................................................4 8.2 STAPLE ...........................................................................................................................................................................................................4 8.3 SORT................................................................................................................................................................................................................4 8.4 STACK .............................................................................................................................................................................................................5

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Last Modified 06-07-2001

PAGE 1

Introduction
These exercises will help to have a better understanding on how to operate a copier. These exercises can be done on a standard digital copier but the ADF and Finisher should be installed to get a better overview of all functions. It is possible that not all functions are available on your copier, in that case move to the next exercise.

5
5.1

Imaging
Image density
Put an original in the ADF. Change the image density to the lightest position. Make a copy. Put the same original in the ADF. Change the image density to the darkest position. Make a copy. Compare the two copies and see the difference. To go back to default settings press the cancel button, now your machine settings are back to default.

5.2

Enlarge / Reduce
Put an A4 original on the platen glass. Select 141% enlargement. Select A3 from the paper tray and make a copy. Q1: Does the copy fit on the A3? Put the just copied A3 on the platen glass. Select 70% reduction. Select A4 from the paper tray and make a copy. Q2: Does the copy fit to A4? . Q3: What is the biggest enlargement setting on your machine?

5.3

Photo mode / Text mode


Put an Original with a photo on the platen glass. Select photo and make a copy. Select text and make a copy. Q4: Which setting is better for copying photos, photo or text mode? Q5: What will happen if you select photo mode with a text original? .

5.4

Positive / Negative
Put an original on the platen glass. Select Photo mode. Select positive/negative and make a copy. Change the density to the darkest position and make a copy again. Q6: Why is the density setting reversed? .

PAGE 2

5.5

Image repeat / Poster mode


Put an original on the platen glass. Select 4 pages on 1 sheet and make a copy. With poster mode the machine will enlarge your image. If you put all the copies together you get a poster.

6
6.1

Paper Selection
Input Selection
Default the machine is set on Auto paper select. When an original is placed on the platen glass or ADF the machine will scan its size. If the original size is known, the right paper from the tray will be selected automatically. Put an A4 original LEF on the platen glass or ADF. Select A3 and make a copy. Put an A4 original LEF on the platen glass or ADF. Select a paper tray with A4 SEF and make a copy. Q7: Is the complete image copied or do you miss a part of the image? . Put an A4 original SEF on the platen glass or ADF. Select A4 LEF and make a copy. Q8: Is the complete image copied or do you miss a part of the image? . Put an A4 original SEF on the platen glass or feeder. Select auto paper select and make a copy. Q9: Which paper tray did the machine use? . Q10: Is the complete image copied or do you miss a part of the image? . Put an A4 sheet into the bypass tray. Put an original on the platen glass or ADF. Select bypass tray and make a copy. Q11: Can the machine detect the paper size from the bypass automatically?

6.2

Output Selection
When a finisher is installed you can select more output bins. Put an original on the platen glass or ADF. Select the internal tray for the output and make a copy. Do the same but select a finisher output bin. Q12: Where did you find these setting? .

7
7.1

Output Selections
Sample copy
On the keypad you select the number of copies. Put an original on the platen glass or ADF. Select 3 copies on the keypad. Press the sample copy button. Q13: How many copies are being made? . The machine will ask print or suspend select print, select print. Q14: How many copies did come out in total? .

PAGE 3

7.2

Simplex / Duplex
The machine wants to know if the original is simplex or duplex. You can only scan duplex originals when an ARDF is installed. For the output we can select simplex or duplex. Put 4 originals in the ADF. Select for the output duplex and press the start button. Check if the copies are duplex.

7.3

Booklet / Magazine
The words booklet and magazine do have the same meaning. The only difference is how to combine the sheets to make a book. With booklet/magazine it is possible to create a complete book. After printing we need to do something extra, fold and staple (saddle stitching). Our machine is not capable to do this operation. Put 4 numbered (1,2,3,4) A4 originals in the ADF. Select booklet/magazine and press the start button. Fold the A3 copy and check that the numbers are in the right order. Try to make your own magazine. Place your originals 2 by 2 next to each other on the platen glass. Select duplex and select the A3 paper tray and press the start button to scan the first two pages. Now put the other 2 originals on the platen glass and press the start button. Q15: In which order do you have to put your originals to get the correct page numbering? .

8
8.1

Finishing Options
Punch
The punch hole will be made during the paper transportation in the finisher. The holes will always be on the correct side of the paper unless if you select simplex or duplex. Put 2 originals in the ADF select duplex and punch. Press the start button and check if the punch holes are made.

8.2

Staple
Stapling is done in the finisher. Put two originals in the ADF, select staple and press the start button. Q16: Will you get a staple if you put only 1 original in the ADF? . Q17: Is it possible to select staple and punch for the same copy job? . Q18: If you select staple the sort function will be selected also, why?

8.3

Sort
Put 3 A4 originals into the ADF. Check that the paper selection is set to auto. Select 1 set to copy and press the start button. Q19: Has the output the same order as the originals? Put the same 3 A4 originals into the ADF. Select 3 sets to copy and press the start button. Q20: Is the output order still the same as the originals? Q21: Which function must be selected to get the same order as the originals?

PAGE 4

8.4

Stack
On almost all machines stack is selected automatically if you select sort. Put 3 originals in the ADF, select stack and press the start button. Check the output.

End of this exercise.

PAGE 5

Te c h n i c a l

Tr a i n i n g

M a n u a l

C o p i e r

C o p y

P a p e r

G l o s s a r y

C o p i e r
Analogue copier
Copy process overview A closer look

Digital copier
Scanning Shading Laser Exposure Development

C o p i e r
Analogue copier
Copy process overview A closer look

C o p i e r
Analogue copier
Step 1 Scanning An original document is placed on the platen glass. A bright light illuminates the original, and its image is reflected through the optical system towards the photoconductors surface.
Step 1

Copy process overview A closer look

Step 2 Photoconductor In the dark, the photoconductor receives an electrostatic charge. This electrostatic charge remains on the photoconductor until it is exposed to light. The charge disappears on places where light reflected from the original reaches the photoconductor. Darker parts of the original reflect less light and there the electrostatic charge will remain on the photoconductor as the latent image.
Step 2

Step 3 Toner on latent image After exposure, the remaining charge on the photoconductor will attract toner when the charged areas pass the development unit.

Step 3

Step 4 Transfer to paper The paper is fed through the machine and is synchronised with the image on the photoconductor. The toner on the photoconductor is transferred to the paper by an electrostatic charge applied to the back of the paper.

Step 4

Step 5 Fusing Paper is fed between two rollers and a combination of heat and pressure permanently melts the toner into the copy paper.

Step 5

C o p i e r
Analogue copier
Scanning

Copy process overview


Photoconductor

A closer look
Process around the photoconductor Paper feed and registration Fusing

A. Scanning The original document is placed on the platen glass either by hand or automatically via a document feeder.

B. Absorbing The exposure lamp illuminates the original. Light areas on the original reflect light, and dark areas absorb light.

C. Exposure to photoconductor The light reflected from the exposed original now must travel through the optical system. Light areas remove the charge from the photoconductor surface. Dark areas leave the charge in place. The difference in charge creates an electrostatic copy of the original image, also known as the latent image, on the photoconductor.
C

C o p i e r
Analogue copier
Scanning

Copy process overview


Photoconductor

A closer look
Process around the photoconductor Paper feed and registration Fusing

D. Lens The lens gathers and focuses the reflected light onto the photoconductor surface. It is situated in the middle of the optical path for making copies that are the same size as the original.

E. Enlargement The image is enlarged if the lens is positioned closer to the original. This action enlarges the image over the width of the photoconductor. In order to enlarge the image around the entire photoconductor, the copier reduces scanner speed while maintaining the same photoconductor speed. The third scanner is moved to keep the image in focus on the photoconductor.
E

F. Reduction The image is reduced if the lens is positioned further away from the original. This action reduces the image over the width of the photoconductor. In order to reduce the image around the entire photoconductor, the copier increases scanner speed while maintaining the same photoconductor speed. The third scanner is moved to keep the image in focus on the photoconductor.
F

C o p i e r
Analogue copier
Scanning

Copy process overview


Photoconductor

A closer look
Process around the photoconductor Paper feed and registration Fusing

A photoconductor is made of light-sensitive material. In the dark it acts as an isolator, keeping the charge by not allowing any electric flow. When exposed to light, the photoconductor acts as a conductor and loses the electric charge. Non-image areas on the original reflect light onto the photoconductor, discharging that area. Such areas will not attract toner. Image areas on the original do not reflect light onto the photoconductor and, thus, attract toner.

Photoconductors come in the form of belts and drums. There are two types: - Selenium photoconductors are positively charged and attract negatively charged toner. - OPC (Organic Photo Conductor) photoconductors are negatively charged and attract positively charged toner. OPCs are safer to handle than other varieties, some of which are made from toxic materials.
Drum

Belt

The type of photoconductor most widely used with Ricoh copiers is a cylindrical OPC drum.

C o p i e r
Analogue copier
Scanning

Copy process overview


Photoconductor

A closer look
Process around the photoconductor Paper feed and registration Fusing

Substrate Under layer

A combination of layers forms the photoconductor. The main layers of the photoconductor are the: 1. Substrate 2. Under layer 3. Charge generation layer 4. Charge transfer layer

Charge generation layer Charge transfer layer

The Substrate is the base for the other layers and is made of aluminium. It is a good conductor and provides the electrical grounding for the photoconductor. The Under layer is a super-thin layer that maintains a charge by preventing electrons from moving too easily to the Substrate, giving the base a better grip on the next layer. The Charge generation layer isolates the charge build-up in the Charge transfer layer in the dark, but when exposed to light it conducts the charge to the grounded Substrate. The Charge transfer layer is very similar to the Under layer because it, too, prevents electrons from moving too easily to the Charge generation layer. In addition, it acts as a trap for the electrostatic charge.

C o p i e r
Analogue copier
Scanning

Copy process overview


Photoconductor

A closer look
Process around the photoconductor Paper feed and registration Fusing
CHARGE EXPOSURE DEVELOPMENT TRANSFER SEPARATION CLEANING QUENCHING

Process around the photoconductor When copying, several processes take place. The process around the photoconductor is a crucial element of the copying procedure. The following are the key components of this process explained in more detail.

10

C o p i e r
Analogue copier
Scanning

Copy process overview


Photoconductor

A closer look
Process around the photoconductor Paper feed and registration Fusing
A CHARGE EXPOSURE DEVELOPMENT TRANSFER SEPARATION CLEANING QUENCHING

A. Charge A1 The charge circuit applies a uniform charge to the photoconductor surface. Most copiers use a high negative DC voltage brought into contact with the air by a very thin, un-insulated wire called a corona wire. A2 When high negative voltages are applied to the corona wire, the air around the wire becomes negatively charged. A negative voltage on the corona wire means there is an excess of electrons on it. The corona wire releases some electrons to the air molecules around the corona wire. These negatively charged air molecules are known as negative ions. When a negative ion approaches the Charge transfer layer, an electron is released to this layer. At this time, the Charge transfer layer receives a negative charge. Since the OPC photoconductor does not conduct in the dark, this layer remains charged until exposed to light. A charge fan makes sure the ions evenly charge the photoconductor.

A1

A2

A2

A3

A3 A grid is used to control the amount of charge that reaches the photoconductor. Whereas a very high voltage on the corona wire is needed to create ions, the charge needed on the photoconductor is much lower. A grid bias voltage ensures that a certain amount of charge reaches the photoconductor, and the excessive charge is conducted to ground.

A4 Some photoconductors are charged with the help of a conductive charge roller. The charge roller directly charges the photoconductor.

A4

11

C o p i e r
Analogue copier
Scanning

Copy process overview


Photoconductor

A closer look
Process around the photoconductor
B CHARGE EXPOSURE DEVELOPMENT TRANSFER SEPARATION CLEANING QUENCHING

Paper feed and registration Fusing

B. Exposure During exposure, the charged photoconductor is exposed to light reflected from the original. Light areas remove the charge from the surface. Dark areas leave the charge in place. The differences in charge create an electrostatic copy of the original image on the photoconductor, also known as the latent image. Besides white and dark areas there are also many shades of grey. These areas partly discharge the photoconductor. This means these areas attract toner in proportion to the density of the original.

12

C o p i e r
Analogue copier
Scanning

Copy process overview


Photoconductor

A closer look
Process around the photoconductor Paper feed and registration Fusing
C CHARGE EXPOSURE DEVELOPMENT TRANSFER SEPARATION CLEANING QUENCHING

C. Development In the development stage, toner is transferred to the latent image on the photoconductor. The latent image is developed when negatively charged areas attract positively charged toner. There are two basic types of development: 1. Mono-component development 2. Dual-component development Mono-component development Mono-component developer consists only of toner. The toner itself consists of resin and ferrite. Ferrite gives the toner magnetic characteristics. The toner comes into contact with the latent image on the photoconductor surface, and the charged areas attract toner. Dual-component developer Most copiers use a dual-component development system. The first component is carrier, an iron-based material that is attracted to magnets in the development roller. Carrier stays in the development unit during the copy process. The second component is toner. Toner is the fine powder that gives the image its color. Inside the development unit toner and carrier are mixed together to form developer. The mixing action gives the toner a positive electrical charge, which allows the toner to be attracted to the negative latent image. During development the photoconductor comes in contact with the developer on the development roller. The carrier stays in the development unit and the toner is attracted to the latent image. The ratio of toner to carrier must be kept at a proper level to maintain constant copy quality.

Toner and Carrier

Mono-component

Dual-component

13

C o p i e r
Analogue copier
Scanning

Copy process overview


Photoconductor

A closer look
Process around the photoconductor Paper feed and registration
D CHARGE EXPOSURE DEVELOPMENT TRANSFER SEPARATION CLEANING QUENCHING

Fusing

D. Transfer The transfer function moves the toner from the developed image on the photoconductor surface to the passing copy paper. As paper is fed past the photoconductor a high charge is applied to the back of the copy paper. This charge is stronger then the latent image on the photoconductor and attracts toner onto the paper. There are two ways to charge the paper: 1. By using a transfer corona 2. By using a transfer belt

14

C o p i e r
Analogue copier
Scanning

Copy process overview


Photoconductor

A closer look
Process around the photoconductor Paper feed and registration Fusing
E CHARGE EXPOSURE DEVELOPMENT TRANSFER SEPARATION CLEANING QUENCHING

E. Separation After transferring the image from the photoconductor to the passing paper, the paper must be separated from the photoconductor surface and transported to the fusing unit. A separation corona applies an AC current to the paper to neutralise the paper charge. If a transfer belt is used a separation corona is not necessary. With the force of attraction neutralised, the papers own stiffness usually separates it from the photoconductor. Pick-off pawls mechanically separate the paper from the photoconductor if electrical separation was unsuccessful.

Pick-off pawl

Separation Corona

15

C o p i e r
Analogue copier
Scanning

Copy process overview


Photoconductor

A closer look
Process around the photoconductor Paper feed and registration Fusing
F CHARGE EXPOSURE DEVELOPMENT TRANSFER SEPARATION CLEANING QUENCHING

F. Cleaning After transfer and separation we finally have something that looks like a copy. Nearly all the toner has transferred to the paper, but a very small amount remains on the photoconductor and must be removed by the cleaning system. A rubber-cleaning blade contacts the photoconductor surface. The remaining toner is gently scraped off the photoconductor surface by the cleaning blade. Sometimes a cleaning brush is used in combination with a cleaning blade.

16

C o p i e r
Analogue copier
Scanning

Copy process overview


Photoconductor

A closer look
Process around the photoconductor Paper feed and registration Fusing
G CHARGE EXPOSURE DEVELOPMENT TRANSFER SEPARATION CLEANING QUENCHING

G. Quenching After cleaning, the toner is gone but the latent image is still there. At this point the charge is slightly weaker than it was immediately after exposure, but it is still strong enough to pick up toner during development. Light from the quenching lamp discharges any electrical potential on the photoconductors surface.

17

C o p i e r
Analogue copier
Scanning

Copy process overview


Photoconductor

A closer look
Process around the photoconductor Paper feed and registration Fusing

Paper feed and registration There are different systems used to feed paper through a copier. All paper-feed systems are based on the different friction between feeding system and paper. When the feed roller starts feeding the top sheet into the copier, sometimes the sheet underneath sticks to it. The top sheet has to be separated from the bottom sheets. The two most common feed systems are: 1. A feed roller and a friction pad 2. The Feed and Reverse Roller system (FRR) A (friction) A cork friction pad is used to hold the bottom sheet back while just the top sheet is fed. The friction between the cork pad and the bottom sheet is larger then the friction between the sheets of paper. B (FRR) The feed and reverse roller system uses three rollers. The pick-up roller feeds the sheet of paper. The reverse roller is driven in reverse through a slip clutch. The reverse roller will feed the bottom sheet back because the friction of the slip clutch is larger than the friction between the sheets of paper. If there is only one sheet between the feed and the reverse roller, the clutch will slip and the reverse roller will rotate in the feed direction.

Transfer roller

Pick-up roller

Reverse roller

B
18

C o p i e r
Analogue copier
Scanning

Copy process overview


Photoconductor

A closer look
Process around the photoconductor Paper feed and registration Fusing

C (Registration) The registration rollers have two functions. The first is to correct for skew. Skew means that the papers leading edge is not parallel to the drum. The feed rollers push the paper against the registration rollers and create a buckle, causing the leading edge of the paper to align with the registration rollers. The second function of the registration rollers is to align the paper with the image on the photoconductor. The registration rollers start to feed the paper when the registration clutch is energised. The copiers electronic circuits control the clutch.

19

C o p i e r
Analogue copier
Scanning

Copy process overview


Photoconductor

A closer look
Process around the photoconductor Paper feed and registration Fusing

Fusing Paper is fed into the fusing section between a hot roller and a pressure roller to fuse the toner into the paper. At power up the CPU turns on the fusing lamp, warming the hot roller. The lamp is turned on and off to maintain the proper temperature based on the signal of a thermistor. A thermofuse gives back-up protection against overheating. When the front cover is opened, safety interlock switches shut off the power to the fusing unit.

20

C o p i e r
Digital copier

A digital scanner and a laser printer are the two fundamental elements of a digital copier. The digital copying process consists of four steps. First, a document is scanned to a Charge Coupled Device (CCD). Next, the analogue information from the CCD is converted into digital information. The digital information is then sent by the Image Processing Unit (IPU) to the laser for writing on the photoconductor.

There are several important differences between analogue and digital copying. To begin with, digital copiers are capable of more features than analogue copiers. Once the document is turned into digital information, various image quality-related and sorting features are possible. Another difference is in the development process. Analogue copiers use positive toner that is attracted to a negatively charged latent image, whereas digital copiers contain negative toner that is attracted to a less-negative latent image.

21

C o p i e r
Digital copier
Scanning Shading Laser Exposure Development

22

C o p i e r
Digital copier
Scanning Shading Laser Exposure Development

Step 1 During scanning the original document is illuminated by an exposure lamp. To scan the original, either the document or the lamp must be moving. In most digital copiers the document remains stationary on the exposure glass during scanning.
1

Step 2 Some machines use a stationary scanner and the document is moved past the exposure lamp during scanning.

Step 3 Light from the original is reflected through mirrors and a lens to a Charge Coupled Device (CCD). The CCD is a row of small photocells also referred to as picture elements, or pixels. They convert the light reflected from the original into an electric charge.

Step 4 The charges are stored as a separate voltage level for each pixel. These voltages are output serially from the CCD as analogue image signals. These signals are amplified and converted from analogue to digital. Each electric charge from the CCD is converted into a digital value based on its voltage level.
4

23

C o p i e r
Digital copier
Scanning Shading Laser Exposure Development

Step 5 The digital signal is sent to the Image Processing Unit (IPU). The signal can be manipulated to perform features that are not possible on analogue machines. Digital processing is also used to compensate electronically for limitations of various components. Two examples are smoothing, which enhances reproduction of greyscales, and the Modulation Transfer Function (MTF) which improves fine details.

MTF

Features

Smoothing

24

C o p i e r
Digital copier
Scanning Shading Laser Exposure Development

In digital copiers, Auto Shading must be performed before an original document is scanned. Auto Shading compensates for variations in the output of each individual photocell. Such variations are caused by the different sensitivities of individual photocells, optical distortions and the fact that the fluorescent lamp is brighter at its centre than it is at its ends. There are two Auto Shading processes: 1. White Shading 2. Black Level Correction White shading and Black Level Correction eliminate distortions by ensuring that the signals received from every photocell in the CCD contain only image data.

White shading is performed with the exposure lamp on. Light reflected from the white reference plate generates a charge in every photocell. The CCD outputs are adjusted to the same white level during white shading. This correction is stored in RAM, and the output of the photocell is modified during every main scan. Black Level Correction is done with the lamp off. Since no light is being reflected to the CCD, all photocells should generate zero volts. Black Level Correction stores in RAM the voltage level of any photocell that generates a charge. That voltage level will be subtracted from the output of the photocell during each main scan.

25

C o p i e r
Digital copier
Scanning Shading Laser Exposure Development

Based on the digital image data, the laser diode turns on and off to illuminate areas of the photoconductor via a rotating polygon mirror and lenses. Each surface of the polygon mirror reflects one horizontal line, or main scan, of the laser across the photoconductors surface. The polygon mirror is driven at a very high speed. The charge is reduced on the illuminated areas of the photoconductor. The pattern of low and high voltages on the photoconductor is referred to as the latent image. In analogue copiers the non-image areas are exposed to light. In digital copiers the image areas are exposed. This is called write-to-black. In digital copiers toner has a high negative charge. The negative toner is transferred to the discharged areas of the drum. The laser also hits a synchronisation detector. This gives the starting signal to write the data to the photo conductor. The laser light is kept in focus by a lens between the polygon mirror and the photoconductors surface. The f-theta lenses assure proper spacing of the pixels on the photoconductor. Lighter or darker shades of grey are produced by changing both the laser power and the time the laser stays on for each pixel.

26

C o p i e r
Digital copier
Scanning Shading Laser Exposure Development

The areas exposed by the laser attract toner. The toner used in digital copiers is negatively charged and is attracted to the areas discharged by the laser because they are more positive.

27

C o p y
Paper sizes

p a p e r

Paper weight

Paper grain

Paper curl

Front and back sides of paper

28

C o p y
Paper sizes
Metric Paper

p a p e r

Letter Paper

There are two main paper sizes: Metric paper and Letter paper. Metric paper has two sizes: A size and B size. An example of A size paper is A3. An A3 sheet is 297 by 420 millimeters. An A3 sheet is the same size as two A4 sheets. An example of B size paper is B4. The size of a B4 sheet is 257 by 364 millimeters. A B5 sheet is half the size of a B4 sheet.

A
size

B
size

d
A4
210 mm

297 mm

d
B4
257 mm 148.5 mm

364 mm

A3
420 mm

297 mm

A5 A5
210 mm

B5 B5
257 mm

182 mm

letter

11 inch

8.5 inch

Letter paper is defined in inches. A letter sheet of paper is 8.5 by 11 inches and is wider than A4. Double Letter or Ledger is 11 by 17 inches. Legal size is 8.5 x 14 inches.

Double letter

11 inch

17 inch

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C o p y
Paper weight

p a p e r

Paper weight is specified in grams per square meter (g/m2) or in pounds (lb). For example, 100 gram paper weighs 100 grams per square meter; 20 lb paper means that 500 sheets of paper weighs 20 pounds. Plain paper copiers normally use 20 lb paper in North America and the U.K., and 80 gram paper in most other places. Colour copiers commonly use 24 lb paper in North America and the U.K., and 100 gram paper in most other places.

500 sheets

100 grams
1 meter 1 meter

30

C o p y
Paper grain

p a p e r

The direction of fibers in the paper is known as the grain and is either along the long edge of the paper or along the short edge of the paper. Paper is stiff along the direction of the grain. Grain along the long edge of the paper is called long grain. Grain along the short edge of the paper is called short grain. The paper grain should be in the same direction as the paper feed because then it easily separates from the photoconductor. To check the grain, fold a piece of paper. Once it is folded, open it and check the back of the paper. If the paper is folded in the same direction as the paper grain, the folded line is a clear line. If not, it is a wrinkled line.

Fibers

f f

31

C o p y
Paper curl

p a p e r

Excessive paper curl can cause paper jams, separation problems and mis-feeds. Paper curl also limits the amount of paper that can be stacked on the exit tray or sorter. There are several causes for paper curl. Humidity causes paper curl because of moisture. The fusing stage also causes heat curl because of high temperatures. To check paper curl direction, moisten a piece of paper. The fibers become thicker when exposed to humidity, meaning the paper will stay straight in the direction of the grain and curl on the sides.

32

C o p y

p a p e r

Front and back sides of paper

There are some differences between the front and back sides of paper. A higher density of fibers makes the surface of the front side smoother. The higher density also causes the front side to expand more compared to the back. The arrow on the paper package shows the side of paper that should receive the image.

Paper

Paper

33

G l o s s a r y

AGITATOR a type of mechanical mixing device; used in copiers in the toner supply to keep toner particles separated; also used in the development unit to combine toner and carrier, creating two-component developer. ALTERNATING CURRENT (AC) a type of electrical flow (current) which reverses its direction of travel according to some regular cycle. ALUMINIUM OXIDE a chemical combination of aluminium and oxygen; used as an intermediate layer between the structural aluminium base and the light-sensitive selenium layer in selenium photoconductors, providing a better bond than is possible between selenium and metallic aluminium. AMORPHOUS SILICON a photoconductive material used in some copiers; it offers a durable surface, is highly sensitive to light, and can produce copies with excellent resolution. ANALOGUE METER an electronic instrument used to measure electrical voltage, current or resistance, which displays an individual reading using a needle that moves along a calibrated scale; good for detecting transients or spikes in current flow. (See also DIGITAL METER) AUGER a screw-type mechanical transport device used to move bulk materials in many different applications; relies on a large screw with deep, wide-pitched threads turning inside a close-fitting cylinder-the threads act like an endless scoop or wedge to lift material from one end of the cylinder to the other; used in some copiers to transport used toner from the cleaning unit to the development unit for reuse or to a used toner storage area. BIAS an electrical signal applied to a given component to achieve a specific controlling effect over that component's performance; AC and DC bias signals of widely differing voltages, currents and frequencies are commonly used in tape recorders, radios and copiers. BIAS CIRCUIT used in a copier's development system to control image density and prevent toner background on copies; creates a certain amount of electrical attraction at the surface of the development roller, thereby controlling the amount of toner which transfers to the latent image. BASE BOARD part of the OPC which develops the counter charge to the charge developed on the Charge Transfer Layer (CTL); made of either aluminium drum, nickel or polyester film. BIAS ROLLER used in a copier's cleaning system to apply an electrical charge to the cleaning brush; this charge helps the brush loosen toner particles more effectively than it could with mechanical action alone. (See also CLEANING BRUSH) BLOCK DIAGRAM a kind of electronic map that divides a system into a number of functional blocks; it shows all the interconnections among the blocks, but generally does not show detail inside them. BOND a category of papers consisting of many individual types; most bond papers are suitable for use in plain-paper copiers. BRIGHTNESS the quality of light that refers to its ability to carry more or less energy- the brighter the light, the more energy is involved; also referred to as intensity.

34

G l o s s a r y

CARRIER one of the components of two-component developer; carrier consists of tiny iron-based beads; the beads attract toner particles through a triboelectric charge and transport them to the photoconductor during the development process. (See also TRIBOELECTRIC CHARGE) CENTRAL PROCESSING UNIT (CPU) a microprocessor chip or other Very Large Scale Integrated Circuit (VLSI), used as the primary control and information processing device in a sophisticated electronic system; CPU chips are commonly found in personal computers, fax machines and copiers. CHARGE the first step in the copy process; during the charge process, an even electrical charge is applied to the photoconductor, preparing it to receive the image of an original during exposure; usually accomplished with a corona unit. CHARGE COUPLED DEVICE (CCD) a solid-state component made from a number of very small light-sensitive elements; the amount of light falling on each element produces an electrical signal of corresponding strength; CCDs are used in laserbased copiers, fax machines and some television cameras. CHARGE GENERATION LAYER (CGL) part of the OPC which generates the charge from the absorption of light; generally made of azo pigments and plastic binders (Analogue and digital OPCs have different colour pigments; in analogue OPCs the pigment is a dark blue color; digital OPCs have a green pigment.) CHARGE TRANSFER LAYER (CTL) one of the layers of the OPC; the charge generated in the Charge Generation Layer (CGL) is transmitted through this layer to the surface of the photoconductor; generally made of organic additives and a plastic binder. CLEANING that step in the copy process during which residual toner particles, those left behind after image transfer, are removed from the photoconductor; relies on mechanical systems to remove toner from the surface, and either contain it for disposal or recycle it in the development unit. (See also QUENCHING) CLEANING BLADE the secondary element in a copier's cleaning system; after a copy has been made, the cleaning blade acts like a windshield wiper, riding along the surface of the photoconductor to scrape off all remaining toner particles. CLEANING BRUSH the primary element in a copier's cleaning system; after a copy has been made, the round cleaning brush removes most of the residual toner from the surface of the photoconductor. (See also BIAS ROLLER) CLUTCH a control device for rotational movement; a clutch will either be engaged, locking its components together and transferring rotation, or disengaged, letting its components turn separately and preventing the transfer of rotation. CLUTCH, MAGNETIC a type of clutch which contains its own electromagnetic actuator; when the clutchs coil is energised, two metal plates are pulled together and transmit rotation to a given component-when not energised, the two plates are separated by a spring, and no rotation is transmitted. CLUTCH, SPRING a popular clutch for copier applications; its internal components are normally held together by a spring connected to an external sleeve, and rotation is transmitted to a given component-when the sleeve is kept from turning, the spring expands, releasing one internal component and preventing the transfer of rotation.

35

G l o s s a r y

CORONA UNIT a copier component that uses a high electrical voltage to create a localised electrical field of charged ions; various kinds of corona units are used at different points in the copy process. CORONA WIRE a thin wire, usually made from tungsten and coated with gold or carbon; mounted inside a corona unit, it carries the high voltage needed to generate an electrical field for a specific copier application. CORONA, CHARGE a corona unit used for the first step in the copy process, to apply an even high-voltage charge to the photoconductor; usually ventilated by a blower to help distribute ions during charging. CORONA, PRE-CLEANING a corona unit used at the end of the copy process; it creates an electrical field that reduces the charge on the photoconductor before mechanical cleaning, making it easier to remove leftover toner. CORONA, QUENCHING a corona unit used at the end of the copy process; it creates an electrical field to help remove latent image charge on the photoconductor after mechanical cleaning, preparing the surface for the next copy cycle; always used in conjunction with a quenching lamp. CORONA, SEPARATION a corona unit used immediately after Transfer; it creates an electrical field which releases the paper, together with the developed toner image, from the photoconductor. CORONA, TRANSFER a corona unit used immediately after Development; it creates an electrical field which pulls the developed toner image away from the latent image on the photoconductor, transferring it to a sheet of paper. CROSS MIXING the process by which toner and carrier are mixed together inside a copier; also creates and distributes the triboelectric charge that binds the toner to the carrier particles. CURRENT the rate of flow of electricity through a conductor; current is measured in Amperes, or Amps. DEVELOPER, MONO-COMPONENT a special toner formulation that has both magnetic and electrical properties; functions without carrier. DEVELOPER, TWO-COMPONENT the most popular developer formulation; uses tiny, magnetic carrier beads to deliver much smaller toner particles to the photoconductor during the development process. DEVELOPMENT that step in the copy process which first produces a visible image on the photoconductor; during development, toner is applied to the photoconductor, where it is electrically attracted to the latent image formed during exposure. DEVELOPMENT ROLLER part of a copier's development system; relies on some combination of magnetism, triboelectric charge and/or bias voltage to apply toner to the latent image on the photoconductor. DIFFUSION TRANSFER a photographic technique that uses a camera to produce an image on a special light-sensitive master; the master is chemically developed and pressed against a transfer sheet, on which is produced a single high-quality copy of the original.

36

G l o s s a r y

DIGITAL METER an electronic instrument used to measure electrical voltage, current or resistance, which displays an individual reading as numerals on a LCD or LED display; good for showing specific measurements of circuit parameters with a high degree of accuracy. (See also ANALOGUE METER) DIRECT CURRENT (DC) a type of electrical flow (current) which maintains a constant direction of travel according to a fixed polarityDC flow is always from negative to positive. DOCTOR BLADE part of a copier's development system; limits the thickness of developer picked up by the development roller, by scraping off the excess as the roller turns; its precise position over the roller determines the height of the magnetic brush. (See also MAGNETIC BRUSH) DOCMENT FEEDER, AUTOMATIC (ADF) a motorised device that allows automatic feeding, alignment and stacking of multiple originals, greatly improving the overall efficiency of photocopying; also known as an Automatic Document Handler (ADH). DUPLEX UNIT a paper-handling device that permits the making of two-sided copies without manual intervention by the user; available through the installation of a peripheral duplex unit on mid-size copiers, duplexing is a standard feature on most high-volume machines. E-STAT an early electrostatic copy process; uses electrical charges to form and develop an image directly on chemicallytreated, light-sensitive paper, using no intermediate photoconductor. EDITOR BOARD a sophisticated copier peripheral that lets the user manipulate the latent image on the photoconductor; controls a group of erase lamps to remove selected parts of the image before development. ELECTRICITY a form of energy consisting of electrons travelling at close to the speed of light in a suitable conductor, or present as a static field around an electrified object; can produce such effects as attraction, repulsion, heating and illumination. ELECTRON the smallest subatomic particle, existing in orbit around a nucleus composed of protons and neutrons; an atom normally has the same number of electrons as it has protons; when the number of electrons is either higher or lower than normal, the atom gains an electrical charge and is said to be ionised. (See also ION) ELECTROSTATIC CHARGE an electrical phenomenon in which a static (non-flowing) charge is created on an object or material by the presence of an electrical field; such a field is typically composed of ionised atoms and molecules spread out some distance from a source of electrical power. (See also ION, ELECTRON) ERASE LAMP a component which removes certain parts of the latent image after exposure; after considering reproduction ratio and paper size, the main control board turns on specific sections of the erase lamp to remove the charge from the photoconductor outside the desired image area. EXIT ROLLERS part of a copier's paper feed system; a set of two rollers which push a finished copy from the fusing system into the exit or "copy" tray, outside the machine. EXPOSURE that step in the copy process that produces an invisible latent image on the photoconductor; can use lenses, mirrors, light guides and other components to produce a sharp and accurate copy.

37

G l o s s a r y

EXPOSURE LAMP part of a copier's exposure and optical systems; provides the necessary illumination to create a reflected image from an original, which in turn creates an electrical latent image on the photoconductor; can be a quartz-halogen incandescent, fluorescent, or xenon flash design. FEED ROLLER the first roller to handle paper in a copier's paper feed system; pulls individual sheets from a paper supply, feeding them into the copier where they are passed to other rollers in the paper path. FIBER OPTIC a flexible glass or plastic fiber designed to conduct light like a wire conducts electricity; also refers to components and systems which utilise such fibers as an integral part of their function, as in a fiber optic lens; used in the exposure systems of some copiers. (See also LIGHT GUIDES) FOCAL LENGTH the characteristic of a lens that determines the distance at which it produces a sharply focused image; also determines the size of that image. FOCUS the characteristic of a lens or optical system that describes its ability to produce a clear and sharply defined image; also refers to the adjustment of a lens or optical system to produce such an image. FRICTION a mechanical effect which causes surfaces in direct contact to resist moving in relation to each other; enables an object whose surface is in contact with another object to affect that object's motion, even though the two surfaces are not actually attached to each other; an important consideration in copier paper feed systems. FRONT SURFACE MIRROR part of the exposure system in most copiers; coated with metallic reflective material on the side facing into the optical path, enabling them to produce sharp, high-resolution reflections suitable for optical use. FUSING that step in the copy process that bonds toner to a sheet of paper; uses heat and pressure to melt toner and force it into the paper surface, creating a copy that meets or exceeds the durability of the original. FUSING LUBRICATION SYSTEM part of a copier's fusing system, needed to keep toner from sticking to the fusing rollers; uses an absorbent pad and a blade to coat the rollers with silicone oil. GRAY SCALE a row of small test patches showing a full range of image density, from solid black to paper white, usually in five to ten steps; printed on a copier test chart as a gauge of a machine's side-to-side and overall image density. GRID PLATE part of the charging system in copiers that use an Organic photoconductor (OPC); OPCs are more sensitive to high voltage charges, so the grid plate acts as a regulator between the OPC surface and the charge corona. HOT ROLLER the part of a copier's fusing system that contains the fusing heat source, usually an incandescent lamp; the hot roller is usually made of Teflon, and works in conjunction with the pressure roller. IMAGE DENSITY the quality of an original or copy that describes its relative lightness or darkness; high image density refers to a very dark copy, low image density refers to a very light copy.

38

G l o s s a r y

IMAGE DENSITY CONTROL the system in a copier that compensates for the variation in reflectivity among different originals; some adjust the brightness of the exposure lamp, others regulate toner transfer during development, by adjusting a bias circuit; in either case, image density controls can be manual, automatic or both. ION an atom or molecule that has other than its normal number of electrons, causing it to have an electrical charge; an atom that gains excess electrons has a negative charge and is known as a negative ion-an atom that loses electrons has a positive charge: a positive ion; a localised cloud of ions constitutes an electrical field. (See also ELECTRON) JITTER BANDS long bands of fine dots or lines printed on a copier test chart as a gauge of jitter, unsteady scanner or paper movement; white bands across the jitter bands indicate a sticking scanner-black bands mean unsteady paper movement during transfer. LARGE CAPACITY PAPER TRAY a copier peripheral; holds a much greater amount of paper than a standard tray, thereby enabling the copier to run for longer periods without the supply being refilled; typically holds between 500 and 3,000 sheets. LASER an acronym for Light Amplification through Stimulated Emission of Radiation, which refers to a device that produces an extremely accurate beam of coherent light; used in some copiers to write an image on the photoconductor, instead of reflecting and focusing one with conventional optics; very effective for producing a visual pattern from electronic information. LATENT IMAGE a photographic term which refers to an undeveloped image on a piece of film; in xerography, it refers to the invisible, electrostatic image formed on the photoconductor during exposure. LATERAL REVERSAL an optical effect in which left and right perspectives are reversed, commonly perceived in the reflections from mirrors; a mirror image effect. LEAD EDGE the edge of a sheet of copy paper which first contacts the latent image on the photoconductor; the front edge of a copy as it travels trough the paper path. LEAD EDGE ERASE the removal of that portion of a latent image which corresponds to a narrow strip along the lead edge of the copy, usually no more than 5 mm wide; achieved through the action of an erase lamp immediately after the exposure process, to prevent a dark line from the edge of the original document from appearing on the copy. LIGHT GUIDES bundles of glass or plastic optical fibers used in some copiers instead of a lens-and-mirror optical system; light guides are effective for exposure in a moving-platen copier, but are unsuitable for use with a moving scanner. LIGHT SHOCK a condition that occurs in a photoconductor that has had prolonged exposure to ambient room light; can sometimes be corrected by a period of recovery time in darkness, but in severe cases can render the photoconductor permanently insensitive to light. LIQUID TONER TRANSFER (LTT) a process whereby the photoconductor drum is immersed in a shallow bath of liquid developer, from which toner particles are attracted to the latent image; the particles in liquid toner are much smaller than those in dry toner, providing higher resolution on copies.

39

G l o s s a r y

MAGNETIC BRUSH a localised concentration of two-component developer formed on the surface of a development roller by magnetic fields; brushes developer over the photoconductor during the development process, so that toner particles in the brush can be attracted to the latent image. MAGNETIC FIELD a localised area of influence surrounding a magnet or electric current, which manifests itself as a force on nearby magnetic or other iron-based objects; attracts all iron-based objects; attracts or repels magnetic objects depending on their orientation to the field. MAGNIFICATION LINES two lines of an identical specified length, one vertical and one horizontal, printed on a copier test chart; used to check the vertical and horizontal magnification of a copiers optical system. MAIN CONTROL BOARD a printed circuit board containing the most important components in a copier's electronic control system, including the Central Processing Unit, and factory-programmed instructions stored on a Read Only Memory chip; the main board is linked to other parts of the control system with a number of multi-wire connectors. MOVING PLATEN a type of scanning optical system in which originals are placed on a glass document surface (the platen) which moves across a fixed exposure slit and lamp during an exposure; found only on relatively small, low-speed copiers. MOVING SCANNER a type of scanning optical system in which originals are placed on a fixed glass document surface, under which is a moving lamp and mirror assembly (the scanner)-this scanner moves under the original during an exposure; found on most medium-to-high speed copiers; this design is also known as fixed platen scanning. MULTIMETER an instrument designed to take a variety of electrical measurements for virtually any type of equipment; sometimes called a Volt-Ohm Meter or VOM. (See also ANALOGUE METER, DIGITAL METER) ORGANIC PHOTOCONDUCTOR a type of photoconductor based on certain organic chemicals, rather than metallic elements like selenium or silicon; requires negative charging before exposure; is generally non-toxic, enabling it to be handled and disposed of more easily than selenium types. OVER-TONING a condition that occurs when a copiers toner supply system is delivering too much toner to the development unit; the excess toner builds up inside the copier, especially around the photoconductor and paper path. PADDLE ROLLER found in a copiers development unit; pushes charged developer (a mix of toner and carrier) against the development roller, which picks up the developer through magnetic attraction and brushes it over the latent image. PAPER CURL the characteristic of paper that makes it tend to curve slightly in one direction, due to its original placement on a large roll during the manufacturing process; in a copier, paper should always be loaded with the curl away from the photoconductor drum. PAPER FEED SYSTEM the various rollers, belts, sensors and control devices that are responsible for moving sheets of paper through the copier; begins with the paper supply, and ends with the exit tray or sorter that holds the finished copies.

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G l o s s a r y

PARALLEL CIRCUIT a type of electrical connection in which components each have a direct, independent path to a power source. (See also SERIES CIRCUIT) PHOTOCONDUCTOR a special material that reacts in certain ways to light and electricity, acting as an insulator in darkness and as a conductor when exposed to light; selenium is the most popular photoconductive material used in modern copiers, although other organic and inorganic compounds are also used. PHOTOINTERRUPTERS electronic sensors that have a photocell and a Light Emitting Diode (LED) on either side of a small gap; when a tab on a moving component enters the gap, it blocks the light from the LED, shutting of the photocell and signalling the component's position to the copier's Main Control Board. PICK-OFF PAWLS part of a copier's separation system; providing a mechanical separation method, pick-off pawls ride along the surface of the photoconductor to peel off any paper not removed electrically by the separation corona. POINT-TO-POINT DIAGRAM a kind of electronic map, specially designed for troubleshooting equipment with replaceable circuit boards; combines features of a schematic drawing and a block diagram, concentrating on connections to and from different components. POLARITY the quality of electricity that describes its tendency to exist in either a positive or negative state; in most electrical circuits, polarity determines the direction of current flow; in electrostatic charges, polarity indicates the charge of ions which make up an electrical field, and therefore determines the polarity of materials which can be attracted by that field-a charge of a given polarity always attracts materials of the opposite polarity. POWER the quality of electricity that measures its ability to perform work; also the specification of an electrical component that measures the amount of energy it consumes; power is measured in Watts. POWER PACK a copier component that produces a very high DC or AC voltage needed to create an electrical field for a specific part of the copy process; power packs are required for the charge, development, transfer and separation processes, and sometimes for cleaning; power pack output will vary in different copiers but is usually about 5,000 Volts. PRE-TRANSFER LAMP used in some copiers to reduce the charge of the latent image after development, weakening its attraction just enough to assure a clean transfer; also prevents toner particles from being attracted back to the photoconductor during separation. PRESSURE ROLLER part of a copier's fusing system; during fusing, toner is forced into the surface of the paper by two rollers-the pressure roller and the hot roller; the pressure roller is usually made of silicon rubber, to help it withstand heat and provide a good grip on the paper. (See also HOT ROLLER) QUENCHING CORONA found in the cleaning and quenching system in some high-speed copiers; near the end of a copy cycle, it creates an electrical field which partially neutralises the pre-cleaning corona's charge on the photoconductor; always used in conjunction with a quenching lamp. QUENCHING LAMP performs the last process in a copy cycle: returning the photoconductor to an electrically neutral condition; shines light on the surface of the photoconductor to remove the latent image, after the leftover toner has been removed by a cleaning brush and cleaning blade.

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G l o s s a r y

RAG CONTENT a paper specification which indicates a certain amount of cotton fiber combined with the wood pulp from which the paper was made; some more expensive copy papers have a 25% rag content. REFLECTION that quality of light that describes its tendency to strike an object and bounce off at a predictable angle-the angle of the incidence always equals the angle of reflection; mirrors are used in most copier exposure systems to control light by reflecting it in different directions. REFRACTION that quality of light that describes its tendency to bend as it passes through a transparent material; a lens is used in most copiers to focus an image by bending its individual light rays a specific amount in the desired direction. REGISTRATION the process by which paper is lined up properly with the developed image on the photoconductor; registration is usually accomplished with a system of rollers, mechanical guides and electronic sensors. REGISTRATION MARKS printed at the top and side of a copier test chart as a gauge of paper alignment and copier erase margins; consist of thin parallel lines that will show if the paper is improperly meeting the latent image on the photoconductor. REGISTRATION ROLLERS part of a copiers paper feed system; a pair of rollers which align a sheet of paper with the latent image, and then feed the sheet toward the photoconductor at the correct time during the copy cycle. REGISTRATION SENSOR part of a copier's paper feed system; an electronic sensor mounted in the paper path just before the registration rollers; alerts the copiers control system when a sheet of paper approaches the rollers, so that they can be stopped before the sheet contacts them. RELAY ROLLERS part of a copier's paper feed system; used in machines with long or complex paper paths simply to move sheets from one area to another-they have no special copy-related function. REPRODUCTION RATIO an optical specification that determines the relationship between original size and copy image size; a oneto-one reproduction ratio indicates that original and copy have the same image size; can be varied in some copiers to produce enlarged and reduced copies. RESISTANCE that quality of an electrical conductor that measures the degree to which it opposes a flow of electricity; resistance is measured in Ohms. RESOLUTION BARS printed on copier test chart as a gauge of the overall sharpness of a machine's optical system; should be clearly visible on copies as individual lines. SCANNER part of the exposure system in a moving scanner copier; these exposure systems have two scannersthe first consists of a light-weight metal frame containing one mirror and the exposure lamp-the second has a similar frame and two mirrors; both scanners move along guide rails during an exposure, and reflect the image between them during the scan to maintain a constant optical distance from the original to the lens. SCHEMATIC DIAGRAM the most traditional and detailed type of electronic map; shows every circuit no matter how complex, and every component, no matter how small.

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G l o s s a r y

SELENIUM DRUM the most popular photoconductor design; consists of a hollow aluminium cylinder coated with several layers of material: aliminium oxide, selenium and selenium oxide; the selenium layer provides the key photoconductive property of having high electrical resistance in the dark, and low resistance when exposed to light; the drum shape allows the surface to interact easily with other copier components. SEPARATION that step in the copy process during which the paper and toner are separated from the photoconductor; usually accomplished by a separation corona unit, sometimes assisted by mechanical pick-off pawls. SEPARATION PAD a cork pad used to provide friction for separation sheets of paper during an unwanted multiple-feed; found in a copier's paper feed system, and also in Automatic Document Handlers. SERIES CIRCUIT a type of electrical connection in which components share a common path to a power source. (See also PARALLEL CIRCUIT) SERVO MOTOR used in many copiers to move scanners in the optical system; servo motors emit a specific number of electrical pulses with each revolution, allowing a control circuit to monitor and regulate their speed. SETTING POWDER a dry lubricant powder applied to new photoconductors immediately before installation; during initial operation, the powder protects the surface from scratches which might result from contact with other copier components. SOLENOID a simple electrical control device, consisting of a hollow electromagnet and a metal plunger; when the magnet is energised the metal plunger is pulled inside it, triggering whatever mechanism is attached. SORTER a paper handling device that feeds finished copies into multiple output bins; can produce sets of collated copies, which match the order of the original documents, or count out stacks of single copies. STEPPER MOTOR a type of electric motor designed to be controlled in individual steps which are portions of a full rotation, each step as small as one degree of arc; often used to adjust lens position in copiers with variable reproduction ratio, a stepper motors design allows for extremely precise lens placement and easy electronic control. STRIPPER FINGERS part of a copier's fusing system; stripper fingers ride along the surface of the hot roller, and peel off copies that stick to the roller despite the roller's lubrication. TELLURIUM a material used as an additive in selenium-based photoconductors; hardens the photoconductor's surface and improves its ability to copy blue image areas. TEST-CHART a specially designed copier original, with printed gauges used to assess many aspects of copy quality. THERMISTOR a heat-sensitive electronic component, used in a copiers fusing system; indicates changes in temperature by varying its electrical resistance, allowing the main control board to monitor and regulate the fusing temperature.

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G l o s s a r y

THERMOFAX a copying system based on heat; in Thermofax, an original is created with heat absorbing ink; this original is then exposed to high temperatures, making it hot enough to burn an image of itself into special heat-sensitive paper; an early process, it is now used only for making overhead projector transparencies. THERMOSWITCH an electrical control device used in copiers as a form of overheat protection for the exposure system; if the thermoswitch is exposed to a certain high temperature, it opens and shuts off the exposure lamp; after sufficient cooling has taken place, the switch closes and operation may continue. TONER the ink of an electrostatic copier which forms the actual image on finished copies; made from resin and a solid lubricant combined with carbon or a coloured pigment; toner is not magnetic, but is bound to carrier particles by a triboelectric charge, creating two-component developer. (See also TRIBOELECTRIC CHARGE) TONER-END SENSOR part of a copiers development system; an electronic sensor which monitors the level of toner in the toner supply-when the sensor detects a predetermined low-toner condition, it signals the control system, which then lights a corresponding indicator on the machine's operation panel; usually detects two different toner levels: low and too low to continue operation. TONER-OVERFLOW SENSOR part of a copiers cleaning system; an electronic sensor which monitors the level of toner in the used-toner storage tank-when the sensor detects a predetermined used-toner tank full condition, it signals the control system, which then lights a corresponding indicator on the machines operation panel; usually detects two different toner levels: full and too full to continue operation. TONER SHIELD GLASS a piece of ordinary glass used in copiers as a window in the exposure slit; allows light to reach the photoconductor, but keeps toner from contaminating the optical system. TONER-ADD SYSTEM a combination of electronic and mechanical components that monitors the average density of toner on the photoconductor, and adds toner to the development unit whenever the density falls too low. TRANSFER that step in the copy process in which toner, held by the latent image on the photoconductor, is transferred to a blank sheet of paper, thereby creating a copy; is usually accomplished with a Transfer Corona Unit. TRANSPORT the primary job of a copiers paper feed system: moving sheets of paper from the supply, through the machine, and out into the exit tray; accomplished with a variety of rubber belts and rollers. TRAPPING LAYER the surface layer of a selenium photoconductor, composed of selenium oxide; receives and traps an electrostatic charge on the surface as long as the photoconductor is in darkness. TRIAC an electrical control device, similar to a transistor but able to control very high power levels directly; used to regulate exposure lamp and fusing lamp voltages in most copiers. TRIBOELECTRIC CHARGE a type of static charge that builds up when certain materials are rubbed together; a triboelectric charge is used to attract toner to carrier in a two-component developer system. UNDER-TONING a condition that occurs when a copiers toner-supply system is delivering too little toner to the development unit; can lead to carrier abrasion, which may damage the photoconductor and shorten the useful life of the carrier particles.

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G l o s s a r y

VERIFAX an early copying system developed by Eastman Kodak Company; photographed an original using a master which was chemically developed into an image of hard areas and sticky areas; the developed material was then pressed against special paper-the sticky areas adhered to the paper, producing about ten copies from every master. VOLTAGE that quality of electricity that measures the force with which it moves through a conductor; also known as Electro-Motive Force (EMF), voltage is measured in Volts. XEROGRAPHY the indirect electrostatic copying system which is the basis of all modern plain paper copiers; patented in 1939 by Chester Carlson, Xerography comes from the Greek words for dry writing.

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