Deanna Austin

95 Logan Street, Chillicothe, OH 45601

740-656-2552
austinde@hotmail.com

OBJECTIVE I am a Library Para Professional with over nineteen years experience in public, academic, and special libraries. My goal is to obtain an exciting position in a library that will enable me to use my versatility, education, and experience to educate and promote literacy within the community.

EXPERIENCE Xerox Print Document Operator II, Horizon Chillicothe Telephone January 2013 December 2013 Processed orders and printed documents using Xerox Fiery Software Operated and maintained cutting, laminating, folding, and multi-function Xerox equipment. Managed inventory and purchased supplies for Compiled statistics for reports Supervised daily operations of 26 Xerox machines Developed templates and designed communications to meet customer requests within the business community and non-profit organizations Built and maintained professional relationships within the company and with key partners within the community

Mail Machine Operator, Citi - December 2011 June 2012 Broadridge Financial Solutions March 2008 November 2011 Operated Pitney Bowes mail machines, including: FPS, MPS, and APS Handled Bell and Howell machines, including Flat and Turbo Balanced processed mail Converted Pitney Bowes machines for print jobs Maintained machines with supplies and printing materials Explained job turnover to the next operator Trained new operators Replenished Pitney Bowes meters with postage

Deanna Austin
95 Logan Street, Chillicothe, OH 45601

740-656-2552
austinde@hotmail.com

Customer Service Associate, Columbus Metropolitan Library-Whitehall October 2007 September 2008 Columbus Metropolitan Library- Gahanna October 2001 July 2005 Library Services Specialist, Childrens Hospital April, 1999 September, 2007 Circulation Clerk, Chillicothe and Ross County Public Library December 1989 April 1999 Federal Work Study Library Aide, Ohio University-Chillicothe September 1989 December 1990 Updated and maintained patron records Reserved and located items Processed Interlibrary loans Conducted reference interviews Shelved items including, Library of Congress and Dewey Decimal items Imputed fines and payments Answered telephone, fax, and email questions Provided excellent customer service Processed new materials

EDUCATION Belmont College Associates in Applied Sciences, Expected: August, 2014 Bachelor of Liberal Arts, Concentration in Library Science, Expected: May 2016 Proficient in Microsoft Office HONORS Phi Theta Kappa National Honor Society CERTIFICATIONS Library Support Staff Expected: August 2014 References Available Upon Request