DATA GOVERNANCE FRAMEWORK

Feedback on implementation at La Mutuelle Generale

Pascal Rabier
Chief Enterprise Architect
prabier@lamutuellegenerale.fr
Jerome Capirossi
Enterprise Architect Consultant
jerome.capirossi@natea-consulting.com
Planche 2
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NATEA and LMG
Landmarks on Data quality
Framework principles
Framework main artefacts

DATA QUALITY GOVERNANCE FRAMEWORK
AGENDA
Planche 3
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Center of excellence for
EntreprISe ARchitecture
TOGAF
NATEA IN ONE SLIDE
FEW WORDS ON NATEA
LENSEIGNE
Solutions
Standards
Customers
Offering
Experience
Competences
Know-How
Strong partnerships
Contributions to
best practices
des grandes
entreprises
consultancy
Solutions
Training
Sessions
Coaching
E-learning
APM
BPM and
Architecture
Framework
Approaches
Projects
Team
BPM
Enterprise
Architecture
BAM
Planche 4
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LA MUTUELLE GNRALE (LMG)

FEW WORDS ON LA MUTUELLE GNRALE (LMG)

3
rd
French mutual - 12th health insurer
996,362 members
Protected persons: 1.4 million
One of the 1st operator in dependancy
(nearly 450,000 insured)
Gross earned premiums: 1 021 million
Net income: 24.5 million
Technical reserves: 1351 million
(Life: 467 million - Non-life: 884 million )
Equity: 576 million
Coverage ratio of solvency margin: 318%
risks (health and welfare)
Benefits under the Social Security System
Required:
1018 million
CONCERNS
Operational concerns
Competition requires to better assess
efficiency and to design effective action
plans

Regulatory concerns
New Solvency II framework
IFRS IV Framework
DATA QUALITY IS A CRITICAL SUCCESS
FACTOR
Planche 5
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Landmarks on Data
quality
DATA QUALITY GOVERNANCE FRAMEWORK
AGENDA
Planche 6
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FRAMEWORK OF DATA CLASSIFICATION
CLASSIFY DATA ACCORDING LIFCYCYLE



LANDMARKS ON DATA QUALITY
Accounting, costs, budgets
Nomenclatures,
Codification
Valuation Hierarchies,
Dimensions
Tangibles, geography,
organization, persons
Products, Services,
Offers, Contracts,
Customers, Suppliers,
Partners,
contractualization
Employees, competence,
Job, training, career
Production, activities,
orders, Assignments,
Ressources
Monitoring, activities
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lifecycle
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Planche 7
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MODELING DATA DYNAMIC

LANDMARKS ON DATA QUALITY

Master
Data
PRE-TRANSACTION
Oprations
Domain
Control
Domain

BI
Domain
TRANSACTION VALUATION POST TRANSACTION
Context 1
Context
Context n
Planche 8
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DATA GOVERNANCE IS A CROSS PROCESS



LANDMARKS ON DATA QUALITY
WHEN RISKS INDICATORS
PRE-TRAITEMENT
VALUATION
POST-TRANSACTION
POST-TRANSACTION
POST-TRANSACTION
External data not up to
date, Internal data
incomplete
Valuation Errors
Valuation Errors,
inconsistancies
inconsistancies
Loss of audit trail
Loss of archive
Actual
Understandable
Exact
Appropriate,
Accessible
Consistent,
Understandable
Actual,
Exact
Appropriate,
Consistent
PREPARE
PERFORM
MEASURE
DECIDE
AUDIT
ARCHIVE
POST-TRANSACTION
Purge errors
Consistent,
Accessible
PURGE
POST-TRANSACTION
Planche 9
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Codification
All coding and taxonomy rules changes should be prepared before launching transactions. No post
codification.
Consolidations are Intelligible and business meaning is clear
Transactions apply the entire coding

Data
The life cycle of data, their scope, context, their uses, their requirements and rules management, business
owners and their responsibilities are documented
The data are assign to an Architecture domain
Systems providing data processing services are identified and mapped.
Risks and safety measures associated with the data are identified, documented and validated
Data are accessible to entire company

Quality
Dashboards, data quality present regularly various indicators of data quality: quality control, quality assurance
Incidents affecting data quality are recorded as contingency measures




DEFINE A DATA QUALITY POLICY
LANDMARKS ON DATA QUALITY
Planche 10
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DEFINE ORGANIZATION AND PROCESS

LANDMARKS ON DATA QUALITY
Global data
Division Division
Division
Sponsor
Sponsor Sponsor
Sponsor
Business
Business
Business
Business
IT
IT
IT
IT
context data
Business
IT
context data
Business
IT
context data
Business
IT
context data
Business
IT
context data
Business
IT
Planning and
resource management
Financial
management
Demand
management
Contract
Management
Operational
supplier
management
Business data
management
End user
support



Use management cluster
Functionality management cluster
Specify
information
requirements
Design
non-automated
Information
systems

Prepare
transition
Review and
testing
Change
manage-
ment
Transition
managem
ent
Management
processes
Operational
processes
Planche 11
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Framework
principles
DATA QUALITY GOVERNANCE FRAMEWORK
AGENDA
Planche 12
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DATA GOVERNANCE ADDRESS BUSINESS OBJECTS, DATA ARE PROCESSED IN ACCORDANCE
A TOP DOWN REQUIREMENT FRAMEWORK
FRAMEWORK PRINCIPLES
Contrats
Produits
Assurs
Cotisations
Garanties
Quality Risks
Business Objects
Exact Audit
Consistent Freshness
Conform Complete
Of Integrity
Understanda
ble
Available
Data quality factors
REQUIREMENTSS CONTROLS
Data
Data Data
Planche 13
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Framework main
artefacts
DATA QUALITY GOVERNANCE FRAMEWORK
AGENDA
Planche 14
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FRAMEWORK METAMODEL
FRAMEWORK MAIN ARTEFACTS
Enterprise Data Entity
Organisation
Actor
Process
Business service
Data entity
Role
Function
Application
components
Technology
components
platform
components
Business Service block
Business Service Quarter
Business Service Area
1
1
U
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Application
Togaf 9.1
Metamodel
concept
Grouping
Concept
Enterprise Data Quality
Requirement
Data Quality
requirement
Metamodel
Extension
Control
Enterprise Data Quality
Control
Data Quality
Control
Data Risk Data qualityaspects
Enterprise Data event
Event
Planche 15
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BUILDING BLOCKS
LOGICAL ARCHITECURE
FRAMEWORK MAIN ARTEFACTS
Dataflow
Interface
Log of
controls
execution
Dataflow
Interface
Log of
controls
execution
Dataflow :
Entreprise Data entity event + Entreprise Data entity
token src token dst
Business
service
Business
service
Application Application
Data quality
manageme
nt
Requirements
and controls
master data
Identifier :
Dataset\ process\activity\control
Planche 16
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BUSINESS OBJECTS DICTIONARY
FRAMEWORK MAIN ARTEFACTS
Enterprise
Data Entity
- Definition
- Unique ID
- Type of Enterprise Data
- Owner
- Data Stewardship
- Master Application
- Data risks
- Quality requirements
- Archiving duration
- Business rules
- Linked enterprise data entities
- Enterprise Data Events
Data Entities
- Definition
- Properties (name, description,
format)
- Data entity events
Enterprise
Data flow formats :
Enterprise Data Event, Data context,
Dataflow format
Glossaire
Planche 17
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DATA QUALITY INDICATOR
FRAMEWORK MAIN ARTEFACTS
0
0,5
1
1,5
2
2,5
3
3,5
4
4,5
5
Architecture framework
and repository maturity
Data quality governance
maturity
Architecture
development maturity
Archi. performance
measurement and
governance maturity
Data quality indicator
Quality of service
indicator
Information system
alignment indicator
Enterprise data quality indicator
Evaluation
Target
Planche 18
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Jerome joined NATEA-Consulting in late 2010 to extend the Offer
Enterprise Architecture. In this context, he developed training
courses in Architecture and TOGAF 9.
He recently contributed to the working groups under the auspices
of CIGREF, of French ISACA and IFACI on good governance
practices of SI.
He is the author of a book on Enterprise Architecture released by
Editions Herms-Lavoisier
Previously, he ran as a member of the Executive Committee, the
Cabinet Arismore consulting business specializing in Architecture
and representing OpenGroup in France for Enterprise
Architecture.
He worked for 10 years for a large integrator Logica on projects
due areas of the Bank and Energy
JEROME CAPIROSSI
ENTERPRISE ARCHITECURE
CONSULTANCY

ISACA Member
CESAMES meber

Certifications :
CISA
TOGAF 9 Certified
BISL Certified

Main customers :
BNP CARDIF
GRT Gaz
AREVA DSI Groupe
Architecture dEnterprise
EDF Branche Commerce
Architecture de programme
EIFFAGE DSI Stratgie des SI
SGCIB Migration SWIFTNet Architecture de
programme
LA POSTE DSI Stratgie des SI
MONOPRIX DOSI Architecture des SI
AUCHAN Stratgie des SI
Author of :
Architecture dEntreprise chez
Herms Lavoisier - Fvrier 2011

:jerome.capirossi@natea-consulting.com
: +33 6 34 43 70 53

Blogs : bizstrategos.com (in english)
capirossi.org (in french)
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FIN
FRAMEWORK MAIN ARTEFACTS
VISION DE NATEA-CONSULTING