TANA R.

CLARK
1845 E. La Donna Drive, Tempe, AZ 85283 Cell Ph: 360-771-4200 Email: tana_clark@yahoo.com

SUMMARY OF QUALIFI CATIONS:

• 6 years Human Resources experience. Created, updated, and maintained employee personnel files in
various industries, managed and resolved new hire paperwork problems, implemented and administered a
successful method of revamping and placing resumes into database on high volume scale, implemented and
managed a word processing department.
• 5+ years experience in customer service, achieving customer satisfaction, and in accounting/invoicing.
Extremely adept with numbers.
• 10+ years in proficient office organization and management, including property management.

EMPLOYMENT:

EXPRESS EMPLOYMENT PROFESSIONALS, Portland, OR 2009

Assignment Company: MENTOR NETWORK
• Front Desk: Greeted and assisted visitors, answered phone and directed calls.
• Auditor: Audited lists of residential names and addresses for errors or missing information.
Assignment Company: NATIONALS, INC.
• Data Entry Representative: Entered personal information into database for Miss Teen Pageant contestants.

LAND O’LAKES, Portland, OR 2008 to 2009

•Customer Service Representative: Assisted Rivergate/Portland customers ordering animal feed for stores, answered
questions, addressed any concerns, and resolved problems with orders. Also shipped confirmed orders, processed
reports, applied credits, and processed coupons.

EMPLOYERS OVERLOAD, Vancouver, WA 2006 to 2007

Assignment Company: THE PHILLIPS GROUP
• Office Manager: Accounts Payable/Accounts Receivable and bank reconciliations for various properties,
answered phone, worked with apartment complex managers regarding rents for properties, resolved problems relating
to commercial tenant buildings, created and calculated Profit & Loss Statements, created and updated Commercial
Lease Agreements.
Assignment Company: CLARK COUNTY CENTER FOR COMMUNITY HEALTH
• Septic Tank Locator, Special Projects: Used aerial views and maps to determine and mark the appropriate
location of residential septic tanks on properties for Clark County.
• Data Entry, Special Projects: Entered over 6,800 residential septic tank records. Updated and created over
1,200 residential water records within 30-day timeframe.
Assignment Company: PINNACLE MARKETING GROUP
• Microsoft Conference Scheduler: Called businesses nationwide to schedule Microsoft conferences.

BOLY WELCH STAFFING SERVICES, Portland, OR 2003 to 2006

Assignment Company: SOJITZ CORPORATION OF AMERICA
• Accounting Invoice Representative: Input bank wire information, prices, and product descriptions into
database relating to Nike apparel, footwear, and equipment on high volume basis for international commercial
invoices.
Error Ratio: 99-100%
• Assisted in the data entry and filing of international shipping documents.

KELLY SERVICES, Portland, OR 2000 to 2002

Assignment Company: CIGNA HEALTHCARE OF ARIZONA
• HR Assistant: Opened employee files entering all pertinent information, used procedures for closing
applicable employee files, maintained all employee and physicians’ time sheets and personnel files. Created and
updated Employee Information Cards. Also worked at Cigna on contract as a Medical Analyst and Medical Data
Processor.

SOFTWARE:
• Clark County Maps Online, EDI, HRIS, TOAR, MS Office, Envision, Vastera, Oracle-Accounting, Oracle-
Purchasing, Schwablink, Extra Personal Client, QuickBooks, MS Outlook, and Internet Explorer

EDUCATION:
• Graduated from Western Business University, Portland, OR
• Paralegal courses: Lamson Junior College, Phoenix, AZ

OTHER HR AND MANAGEMENT EXPERIENCE AND REFERENCES:

• Available upon request