Operations Management [C18OP] Team Assignment 2013/2014 Operations Strategy and Process Design
1. Select any one organization/company of your choice. Make sure that you can get all the relevant information regarding its operations needed for your assignment before selecting. You can use company websites, reports, white papers, own experience or any other sources to collect and support the information. Your first task in a team is to identify different functions and create a map of their relationships within the organization/company. 2. Based on your analysis of question 1, reconstruct the operations strategy of the organization. Evaluate operational, resource, market, sustainability requirements with reference to 'four perspectives on operations strategy'. Which of the 4 strategic perspectives do you think best applies to this organization? Justify. 3. Pick up any one product produced/serviced in the organization. Your task is to understand and present its flow process map. Which processes in the process flow map can be improved? Suggest your recommendations for improvement with appropriate diagram(s). HINT: Use appropriate diagrams, concepts, examples discussed during lectures to support the assignment.
The assignment should have a word count between 1,000-2,000 words. Use font 'Times new roman' with font size 12. Additional information can be added into appendices, including one on the management of the project, these should not be part of the word count. Refer to page 2 for assessment criteria and page 3 for template on the 'management of the project'.
Assignment must be handed in (includes Turnitin submission) by 3pm on Friday 7 th March (week 8) to the School of Management & Languages (SML) Office, room MB1.23 first floor Mary Burton building.
Turnitin on VISION (Assessment tab): Formative submissions can be used to improve the report. Submit your multiple revisions on 'C18OP_Assignment: Revision 1' to check for originality. Summative submission (final report) must be submitted to 'C18OP_Assignment final submission' for actual assessment of the assignment.
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Assessment Criteria The assignment will be assessed as follows:
Criteria Question Assessment Maximum Possible (out of 100) 1 Functions and relationships (Question 1) The marks reflect for justification for choice of organization and in- depth study of operations, products, services, etc. 20 2 Perspectives on Operations strategy (Question 2) The marks reflect discussion on organizations strategy and their link with operations management 30 3 Process map and improvements (Question 3) The mark reflects clarity of process flow and representation, critical analysis and depth of thinking. 30 5 Presentation Ease of reading, layout, writing style, diagrams, structure and correct referencing (if appropriate), within word count, plagiarism statement included. 20
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Management of the project (in Appendix) Please use below template to write the section on 'Management of the project' 1. Contribution (Use integer values only) Names of team Members
Team work (management/co ntribution /attendance of team meetings) Research (contribution to data collection / group discussions /idea generation /literature review)
Final Report (report construction /report write up/diagrams/ referencing, etc.) Total contribution towards assignment
Total score
10 10 10 30
Please be as realistic as possible while assessing the contribution of each member for different activities. Please use integer (no fractions) numbers and add up vertically as well as horizontally to tally the total of 30. 2. Roles and work activities Discuss the contribution of each member (name wise) while working on this team assignment. Also discuss the challenges faced. If you were to undertake a similar team assignment at a future date, what improvements would you make as to how you managed such an assignment?
3. Skills acquired Identify the skills that you have used to complete this assignment and also identify any new skills that you have started to develop during the coursework. 4. Signature of team members Write names of all members and circulate the assignment for their final approval (Signature). If there is any unsolvable dis-agreement in terms of the contribution, please contact me through email.
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