Professional Documents
Culture Documents
30 October 2009 2
Paradigm Shifts: interspersed with Innovation & Design Cycles
Innovation
Design
Problems Solved
Innovation
DESIGN Paradigms
Innovation
Time
30 October 2009 3
Rate of Change
Problems Solved
Creative Change
Progressive Change
DESIGN Paradigms
Radical Change
Time
30 October 2009 4
Paradigm Shift
DESIGN
INNOVATION PARADIGM (B)
PROBLEMS SOLVED
CREEPING PROBLEMS
IMITATION
CREATIVE CHANGE
INNOVATION Breakthrough Change
Relationships
Economy
PARADIGM (A) Technology
Environment
TIME 30 October 2009 5
Innovation, Design & Change
CHANGE
TION DE
SIG
OVA N
IN N
30 October 2009 6
Innovation: Ideation to Value Creation
Exploit Market
30 October 2009 7
Innovation: Business Change in the Making
Organize for
Competitiveness
Exploit Market
30 October 2009 8
Innovation: Business thriving with new Opportunities
Commitment
to Excellence Explore Solution Value Creation
R&D
Emerging Function
Organize for
Challenges Solution
Exploit Market
New
Opportunities
30 October 2009 9
Innovation & Change
“You cannot step into the same river twice, for fresh
waters are ever flowing in upon you.” - Heraclitus
Change is Constant.
Innovation is the change in the making.
.
..
Innovation is a way of life.
30 October 2009 10
Character and Culture of an organization
30 October 2009 11
VMVs
30 October 2009 12
Why mission programs fail?
30 October 2009 13
Visionary Enterprise in nutshell
o n ed
is i
Env uture
en t F
g n m
Ali
S
LUE
V A
t a ti ng ces
on du c p
O s /Pe r
r a cti
o f C ie
e te g
Cod Stra
SI ON
M IS
30 October 2009 14
Recommended steps to select improvement projects
•Identify Opportunities for Improvements (OFI)
from reviews/studies/surveys.
•Prioritize the projects from OFI.
•Relate & Align these projects to Vision,
Mission, Values (VMVs).
•Empower the participating teams.
•Communicate the improvements needed.
•Review the current practices and identify the
gaps.
•Recommend revised practices.
•Implement & Measure.
30 October 2009 15
Projects/BSC Finance Customer Process Learning
Knowledge Sharing
Sharing Competency, ESI
institutions e s e”
l u g
Aggregation and Integrity
Va chan
Analysis of Repeat bus.
n & g s)
CSI io i n c t
complaints iss lead roje
Customer centered Excellence g M r“ ep
global organisational Repeat bus. p in e fo hes
behaviour
ap triv gh t
CSI M d s ou
Encourage and support o ul thr Joy of stake holders
key communities (s h Number of associates
Sharing Best practices Best-in-class
30 October 2009 16
Competency, ESI
This slide is intentionally left blank
30 October 2009 17
X-Matrix as a communication Structure: Holding together
OBJECTIVES
Relevance Action
Vision
GOAL TARGETS &
Mission Values Measures
Feedback Leads to
OVERALL RESULTS
30 October 2009 19
M.G.P.L.Narayana
Vice President (R&D), BS&CC
mgpl.narayana@tcs.com
TCS, Hyderabad
30 October 2009 20