Marks: 1

Hp ng in t c gi tr nh bn gc nu ni dung c m bo ton vn
t khi hnh thnh di dng mt thng ip d liu hon chnh v:
Chn mt phng n tr li.

a. Ni dung ca hp ng c th truy cp v s dng di
dng hon chnh khi cn thit


b. C th hin th trn mn hnh xem khi cn thit

c. C th in ra giy tham kho thi cn thit

d. C th truy cp lm bng chng khi cn thit
Question2
Marks: 1
Khi tham gia u gi trn eBay, i vi cc giao dch thnh cng, eBay s thu
mt khon ph bng bao nhiu % trn tng tr gi giao dch?
Chn mt phng n tr li.

a. t 1,25% n 7,25%

b. di 1%

c. trn 5%

d. khong 10%
Question3
Marks: 1
Bng vic cung cp gi c v cc cng c cho php khch hng t cu hnh
sn phm theo nhu cu ca mnh, khong bao nhiu % cc n hng ca
Cisco c t thng qua h thng CCO:
Chn mt phng n tr li.

a. 98%

b. 90%

c. 80%

d. 50%
Question4
Marks: 1
Khi TS. Woo va hon thnh n t hng mua mt hp mc in cho my in
ca mnh, website ca cng ty bn hng trc tuyn a ra gi v hp mc
mu cho loi my in v cc loi giy in ph hp. y l v d v hnh thc
bn hng no?
Chn mt phng n tr li.

a. Bn thm sn phm dch v gia tng - up-selling.

b. Chng trnh xc nh khch hng trung thnh - a customer loyalty program.

c. Bn nhng sn phm lin quan - cross-selling.

d. Thu ht khch hng tim nng - prospecting.
Question5
Marks: 1
Tt c cc dch v nhm m bo khch hng nhn c sn phm
m h t mua qua mng trong thi gian cam kt c gi l g?
Chn mt phng n tr li.

a. Tt c hot ng Logistics ca doanh nghip

b. Vn ti v giao nhn hang fhoas - transport & forwarding

c. Thc hin n hng - order fulfillment.

d. Cc hot ng Back Office (back-office operations)
Question6
Marks: 1
Khi thanh ton trc tuyn, PayPal thu ph dch v i vi FlyLady l:
Chn mt phng n tr li.

a. 30 cent ph c nh v 1,9% n 2,9% tr gi giao dch

b. 30 cent ph c nh v 2,9% tr gi giao dch

c. 30 cent ph c nh v 1,9% tr gi giao dch

d. T 1,9% n 2,9% tr gi giao dch
Question7
Marks: 1
Dr. Lynn thc hin cc khon thanh ton hng thng thng qua mt website thanh ton trc
tuyn do ngn hng cung cp. y l v d v:
Chn mt phng n tr li.

a. Ngn hng in t - online banking

b. Thanh ton ha n trc tuyn - biller direct

c. Cng thanh ton ha n trc tuyn - bill consolidator

d. Th tn dng o - virtual credit card
Question8
Marks: 1
Dr. Jane thc hin thanh ton cc ha n tin in, in thoi, internet bng cch vo cc
website ca nhng nh cung cp dch v trn v nhp vo thng tin ti khon thanh
ton, y l hnh thc thanh ton in t g?
Chn mt phng n tr li.

a. Ngn hng in t - online banking

b. Thanh ton ha n trc tuyn - biller direct

c. Cng thanh ton ha n trc tuyn - bill consolidator

d. Th tn dng o - virtual credit card
Question9
Marks: 1
Trong giao dch thng mi quc t, vi nhng hp ng c gi tr ln, v d
trn 50.000 USD, cc doanh nghip thng s dng hnh thc thanh ton
no?
Chn mt phng n tr li.

a. Thanh ton bng th - trade card payment.

b. Thanh ton in t nh - e-micropayment.

c. Thanh ton s dng ch k s - PKI payment.

d. Th tn dng - letter of credit.
Question10
Marks: 1
Sp xp cc bc trong quy trnh to ra chng th s theo ng th t:
C quan chng thc to ra cp kha cng khai v b mt

1

C quan chng thc to ra chng th s

2

Rt gn chng th s v k s

4

Gn ch k s vo chng th s