Products 1-90 of 90

The 360 Degree Feedback Pocketbook (01)

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Item #: PBK-360D - A pocket-sized book of tips, tools and techniques on how to introduce, develop,
facilitate and participate in a 360 degree personal development review process.
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The Absence Management Pocketbook (02)

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Item #: PBK-ABMG - The Absence Management Pocketbook examines why people take time off and what
caring, committed and professional managers can reasonably do about it.
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The Appraisals Pocketbook (03)

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Item #: PBK-APPR - A goals oriented personal development approach to performance appraisal and
performance management.
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The Assertiveness Pocketbook (04)

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Item #: PBK-ASSE - A pocket-sized book of tips, tools, and techniques for those who want to set their own
agendas and take control or their own lives.
[more info...]


The Balance Sheet Pocketbook (05)

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Item #: PBK-BALS - A pocket-sized book for managers and others that explains profit and loss reports,
balance sheets and the way money works within business.
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The Business Planning Pocketbook (06)

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Item #: PBK-BUPL - A pocket-sized book of tips, tools and techniques for all those who need to
understand the components of a business plan.
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The Business Writing Pocketbook (07)

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Item #: PBK-BUWR - A pocket-sized book of tips and techniques for all those who want their written
messages to be clearly understood and acted upon.
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The C.R.M. Pocketbook (08)

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Item #: PBK-CRM - A pocket-sized book of tips for those involved in setting corporate strategy and
acquiring, developing, valuing and managing customers and customer relationships effectively.
[more info...]


The Call Centre Customer Care Pocketbook (09)

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Item #: PBK-CALL - A pocket-sized book of tips and tools to help dot.com companies, call centers and
other "remote" supplies build customer relationships that endure.
[more info...]


The Career Transition Pocketbook (10)

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Item #: PBK-CART - A pocket-sized book of tips, tools and techniques to successfully manage career
changes.
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The Coaching Pocketbook (11)

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Item #: PBK-COAC - A pocket-sized book of tips and techniques on how to coach others to achieve
outstanding performance.
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The Communicator's Pocketbook (12)

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Item #: PBK-COMM - A pocketful of tips and techniques to make you more aware of your communication
style and how to improve it.
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The Competencies Pocketbook (13)

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Item #: PBK-COMP - For managers and team members, a pocket-sized book of tips and techniques on
how to use competencies to imporve individual and corporate performance.
[more info...]


The Creative Manager's Pocketbook (14)

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Item #: PBK-CREA - A pocket-sized book of tools, tests and techniques for managers and professionals
for whom creativity means business survival and personal growth.
[more info...]


The Cross-cultural Business Pocketbook (15)

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Item #: PBK-CRCUL - A pocketful of tips, tools and techniques for anyone working or doing business
abroad.
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The Customer Service Pocketbook (16)

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Item #: PBK-CSVC - A pocket-sized book of tools, tips and techniques for everyone in sales, after-care,
reception, administration and on the board who directly or indirectly contributes to customer service.
[more info...]


The Decision-making Pocketbook (17)

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Item #: PBK-DECI - A pocketful of tips, tools and techniques to make balanced choices that address
needs and the real issues, and that minimise risks and add value in the decision-making process.
[more info...]


The Delegation Pocketbook (18)

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Item #: PBK-DELE - A pocket-sized book of tips, tools and techniques on how to delegate successfully -
an approach that saves time, improves results and increases job satisfaction.
[more info...]


The Developing People Pocketbook (19)

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Item #: PBK-DEVP - A pocketful of ideas, tips and techniquest to help managers identify staff
development needs and bring about successful learning.
[more info...]


The Diversity Pocketbook (20)

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Item #: PBK-DIVR - A pocket-sized book of tips and techniques on harnessing the power of diversity to
maximize team performance and add organizational value.
[more info...]


The Emotional Intelligence Pocketbook (21)

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Item #: PBK-EMOI - A pocket-sized book of tips, tools and techniques to imporve your emotional
awareness and your ability to manage feelings - yours and those around you.
[more info...]


The Employment Law Pocketbook (22)

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Item #: PBK-EMPL - This new, updated edition of The Employment Law Pocketbook, published in
summer 2006, provides managers and HR professionals with a quick and ready grasp of employment
law.
[more info...]


The Empowerment Pocketbook (23)

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Item #: PBK-EMPO - A pocketful of tips, techniques and tools on how to create an empowerment culture
that benefits both the organization and the individual.
[more info...]


The Energy and Well-Being Pocketbook (24)

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Item #: PBK-ENRG - A pocket-sized book of tips, tools and techniques to boost your energy, drive and
enthusiasm at work.
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The Facilitator's Pocketbook (25)

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Item #: PBK-FACL - A pocket-sized book of tips, tools and techniques for all those who are challenged to
bring the best our of people in meetings, teambuilding sessions, project work, problem-solving groups and
training events
[more info...]


The Flexible Workplace Pocketbook (26)

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Item #: PBK-FLEX - A pocket-sized book of tips, tools and techniques on how to choose, implement,
support and evaluate flexible work practices.
[more info...]


The Handling Complaints Pocketbook (27)

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Item #: PBK-HCOMP - A pocket-sized book of tips, tools and techniques to develop a complaint strategy
and turn complaintants into loyal customers.
[more info...]


The Icebreakers Pocketbook (28)

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Item #: PBK-ICEB - A pocketful of icebreakers and scene setters to add impact and interest to your
training workshops.
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The Impact and Presence Pocketbook (29)

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Item #: PBK-IMPR - A pocket-sized book of tips, tools and techniques on how to build leadership
presence and achieve impact.
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The Improving Efficiency Pocketbook (30)

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Item #: PBK-IMEF - A pocket-sized book of tips, tools and techniques for understanding business
operations and how to improve efficiency in them.
[more info...]


The Improving Profitability Pocketbook (31)

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Item #: PBK-IMPRO - A pocket-sized book of tips, tools and techniques for improving profitability.
[more info...]


The Induction Pocketbook (32)

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Item #: PBK-INDU - A pocket-sized book of tips on introducing an induction program that increases
motivation and productivity and creates a strong sense of belonging.
[more info...]


The Influencing Pocketbook (33)

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Item #: PBK-INFL - A pocket-sized book of tips, tools and techniques on how to establish rapport, deal
with different personalities, handle resistance and crucially, get a decision.
[more info...]


The International Trade Pocketbook (34)

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Item #: PBK-INTN - A pocket-sized book of tips, techniques and essential information for all those
involved in selling their products abroad.
[more info...]


The Interviewer's Pocketbook (35)

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Item #: PBK-INTV - A pocket-sized book of tools, tips and techniques for all those who conduct selection,
appraisal, discipline, counseling and fact-finding interviews.
[more info...]


The IT Trainers Pocketbook (36)

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Item #: PBK-ITTR - A pocketful of tips, tools and techniques that will encourage more creative, learner-
centered training in information technology.
[more info...]


The Key Account Manager's Pocketbook (37)

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Item #: PBK-KEYA - A pocket-sized book of tips, techniques and tools for those who want to keep and
develop business with important customers.
[more info...]


The Leadership Pocketbook (38)

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Item #: PBK-LDRS - A pocket-sized book of tips and techniques for leaders at all levels - strategic,
organizational and team level - on how to inspire, influence, deal with change and achieve objectives.
[more info...]


The Learner's Pocketbook (39)

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Item #: PBK-LEARN - A pocketful of tips, tools and accelerated learning technicques to help anyone
involved in the learning process to get the most from it.
[more info...]


The Manager's Pocketbook (40)

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Item #: PBK-MANG - A pocket-sized book of tools, tips and techniques for team leaders, supervisors and
people managers at all levels of the organization.
[more info...]


The Managing Budgets Pocketbook (41)

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Item #: PBK-BUDG - A pocketful of advice and practical tips on financial planning and on preparing and
managing budgets.
[more info...]


The Managing Cashflow Pocketbook (42)

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Item #: PBK-CASH - A pocket-sized book of practical advice on how to manage and improve the flow of
cash into and out of your business.
[more info...]


The Managing Change Pocketbook (43)

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Item #: PBK-CHGE - A pocket-sized book for those managing change and those undergoing change,
featuring a concise description of the change process, its provlems and the solutions.
[more info...]


The Managing Difficult Participants Pocketbook (44)

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Item #: PBK-DPART - A pocketful of tips on how to handle challenges at training courses and meetings.
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The Managing Recruitment Pocketbook (45)

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Item #: PBK-RECR - A pocket-sized book of tips, tools and techniques on recruiting successful people
through a properly planned and implemented recruitment strategy.
[more info...]


The Managing Upwards Pocketbook (46)

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Item #: PBK-UPWD - A pocket-sized book of tips, techniques and tools to help you enjoy a good working
relationship with your boss and other senior people.
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The Managing Your Appraisal Pocketbook (47)

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Item #: PBK-APRA - A pocket-sized book of tips and techniques for appraisees on how to prepare for and
get the best from appraisals.
[more info...]


The Marketing Pocketbook (48)

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Item #: PBK-MKTG - A pocket-sized book of tips, techniques and tools for all those involved in the
marketing process - reasearch, strategy, planning and tactics.
[more info...]


The Meetings Pocketbook (49)

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Item #: PBK-MEET - A pocketful of tips and techniques to help organizers and participants make their
meetings succeed.
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The Mentoring Pocketbook (50)

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Item #: PBK-MENT - A pocket-sized book for mentors and mentees, a pocketful of tips and techniques to
maximize the benefits of this highly effective human resource development process.
[more info...]


The Motivation Pocketbook (51)

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Item #: PBK-MOTI - A pocketful of tips, tools and techniques for all managers who want to understand
human nature, and what motivates others to give their best.
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The Negotiator's Pocketbook (52)

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Item #: PBK-NEGO - A pocketful of tips, techniques and tactics to help you negotiate the best deal.
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The Networking Pocketbook (53)

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Item #: PBK-NETW - A pocket-sized book full of tips, tools and techniques to build and maintain
successful relationships that will enhance your professional and private life.
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The NLP Pocketbook (54)

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Item #: PBK-NLP - A pocketful of neuro-linguistic programming tips to help you succeed and make a
positive difference to your life.
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The Openers and Closers Pocketbook (55)

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Item #: PBK-OPCL - A pocketful of themed activities to give your training workshops effective and
memorable beginnings and endings.
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The People Manager's Pocketbook (56)

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Item #: PBK-PEOP - A pocket-sized book of practical ideas for dealing with management and supervisory
situations.
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The Performance Management Pocketbook (57)

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Item #: PBK-PERF - A pocket-sized book of tips, tools and techniques that will enable individuals, teams
and organizations to excel.
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The Personal Success Pocketbook (58)

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Item #: PBK-PSUC - A pocket-sized book of tips, tools and techniques to help you give your life direction,
achieve your personal definition of success and enrich your life.
[more info...]


The Positive Mental Attitude Pocketbook (59)

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Item #: PBK-POSM - A mental toolbox of tips and techniques to release your potenital and put new
opportunities within reach.
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The Presentations Pocketbook (60)

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Item #: PBK-PRES - A pocket-sized book of tips, tools and techniques for making presentations at
meetings and conferences of all kinds.
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The Problem Behaviour Pocketbook (61)

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Item #: PBK-PROB - A pocket-sized book of tips, tools and techniques to tackle common behavioral
problems in the workplace.
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The Problem Solving Pocketbook (62)

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Item #: PBK-PRSO - a pocket-sized book of tips, tools and techniques that will open your mind to new
ideas and help you develop creative solutions.
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The Project Management Pocketbook (63)

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Item #: PBK-PROJ - A pocket-sized book containing is a step-by-step guide to managing a project through
to completion.
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The Psychometric Testing Pocketbook (64)

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Item #: PBK-PSYCH - a pocket-sized book of tips, tools and techniques on how workplace testing can
contribute postively to recruitment and HR, and to individual and team development.
[more info...]


The Resolving Conflict Pocketbook (65)

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Item #: PBK-RCON - A pocket-sized book of tips and techniques to identify and understand the different
causes of conflit - between individuals and within teams - and how to reach a positive resolution.
[more info...]


The Reward Pocketbook (66)

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Item #: PBK-REWD - A pocketful of tips, tools and techniques on how to reward employees and build
loyalty, motivation and productivity.
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The Sales Excellence Pocketbook (67)

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Item #: PBK-SALE - A pocket-sized book of tips, techniques and tools to make the difference between a
"no" and a "yes" response to your selling
[more info...]


The Salesperson's Pocketbook (68)

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Item #: PBK-SALP - A pocket-sized book of tools, tips and techniques for sales people, sales managers,
customer support staff, trainers and all those in direct business development.
[more info...]


The Self-managed Development Pocketbook (69)

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Item #: PBK-SMDV - A pocketful of tips, techniques and tools to further your development and put you in
charge of your career and your life.
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The Starting in Management Pocketbook (70)

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Item #: PBK-SMGT - A pocket-sized book of tips, tools and techniques to give new managers added
confidence and lay the foundations for future success.
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The Strategy Pocketbook (71)

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Item #: PBK-STRA - A pocket-sized book containing a clear and concise introduction to strategy with tips
and techniques for formulating and developing a strategic plan.
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The Stress Pocketbook (72)

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Item #: PBK-STRES - A pocket-sized book of tips and techniques on how to manage pressure and use
stress positively.
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The Succeeding at Interviews Pocketbook (73)

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Item #: PBK-SUIN - A pocket-sized book of tips, tools and techniques to give you confidence in preparing
for interviews and assessment centers.
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The Talent Management Pocketbook (74)

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Item #: PBK-TALE - A pocket-sized book of tips, tools and techniques to help you attract, blend and bring
out the best in taleneted people so your organization thrives.
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The Teambuilding Activities Pocketbook (75)

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Item #: PBK-TMBL - A pocket-sized book of practical and easy-to-use activities for managers and team
leaders, to shape and inspire your teams.
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The Teamworking Pocketbook (76)

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Item #: PBK-TMWK - A pocket-sized book of tips, techniques and tools for all those involved in making
teams come alive.
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The Telephone Skills Pocketbook (77)

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Item #: PBK-TELSK - A pocket-sized book of tips and techniques on how to profit by becoming a
telephone "super-user"
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The Telesales Pocketbook (78)

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Item #: PBK-TELSA - A pocketful of vital tips and techniques for every member of the telesales team.
[more info...]


The Thinker's Pocketbook (79)

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Item #: PBK-THNK - A pocket-book of tips, techniques and tools to expand your portfolio of thinking skills
and improve your mental agility.
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The Time Management Pocketbook (80)

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Item #: PBK-TIME - A pocket-sized book of tips, techniques and tools for those who want to make
effective use of their business time.
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The Trainer Standards Pocketbook (81)

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Item #: PBK-TRST - A pocketful of precise measurable performance standards for professional trainers,
instructors and facilitators.
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The Trainer's Blue Pocketfile of Activities (82)

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Price: $50.00

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Item #: PBK-TRBL - A pocketful of powerful and persuasive activities for teambuilding and people skills
development plus icebreakers, energizers, spot-checks, and universal exercise design for all types of
learning events.
[more info...]


The Trainer's Green Pocketfile of Activities (83)

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Item #: PBK-TRGR - A pocketful of powerful and persuasive activities for teambuilding and people skills
development plus icebreakers, energizers, spot-checks, and universal exercise design for all types of
learning events.
[more info...]


The Trainer's Pocketbook (84)

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Item #: PBK-TRNR - A must-have pocket-sized book for trainers containing tips, techniques and tools for
trainers, instructors, teachers and group leaders.
[more info...]


The Trainer's Red Pocketfile of Activities (85)

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Item #: PBK-TRRD - A pocketful of powerful and persuasive activities for teambuilding and people skills
development plus icebreakers, energizers, spot-checks, and universal exercise design for all types of
learning events.
[more info...]


The Training Evaluation Pocketbook (86)

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Item #: PBK-TREV - A pocketful of tips, tools and techniques on how to measure the impact of training.
[more info...]


The Training Needs Analysis Pocketbook (87)

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Item #: PBK-TRNA - A pocketful of tips, tools and techniques for training professionals - to ensure that
people development solutions are tied to their organization's strategic plans and objectives.
[more info...]


The Virtual Teams Pocketbook (88)

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Item #: PBK-VIRT - A pocket-sized book of tips and tools on leading a successful, motivated team of
people who mostly work apart.
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The Vocal Skills Pocketbook (89)

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Item #: PBK-VOCS - A pocket-sized book of tips, tools and techniques for developing a confident,
authoritative and vital voice in a range of speaking situations.
[more info...]


The Workplace Politics Pocketbook (90)

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Item #: PBK-WKPO - A pocket-sized book of tips, tools and techniqes for improving your political
astuteness and creating a positive work environment in which everybody pulls together.
[more info...]


Products 1-90 of 90