Professional Documents
Culture Documents
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C
A
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Marketin&
C-M
7usiness
+ntelli&ence
6perations
/ales
Customer Care
Call center and local
support
Desi&n #ebsite E 1pps
+teration of product, a&ile development focusin& on
stability, security and speed
Tar&etin&, creative, biddin&, ith ma$imum &ranularity (e&
keyord level) and optimi*ation of C1C vs! C;5
/e&mentation, lifecycle mana&ement, content,
automati*ation
/ales and 7usiness Development
processes
:ocusin& on daily mana&ement of sales and business
development funnel in /ales:orce
-ocket 6perations Mana&ement /ystems +mprovin& efficiency in operations
;andin& pa&es, onsite search, onsite sortin&,
personali*ation, multivariate testin&
8- Continuous recruitin& of central and local founders, 2
nd
level mana&ement talent and functional e$perts
)rocess
ROC*E! /E!"RES S!AR! %ROM DA3 OE 2I!+ +I.+CRESOL"!IO RE)OR!I.
ACROSS ALL B"SIESS %"C!IOS, %ACILI!A!I. S3S!EMA!IC O)!IMILA!IO
24
Marketing !ools
Onsite Analytics
Sales !ools
CRM !ools
Ot(er data sources
Backend Systems
6rders
'e Customers
L
+mpressions E Clicks
Costs
L
5isits ith ori&in
6nsite conversions
!!!
7i* dev data E funnel
/upplier base
L
Contacts ith ori&in
Costs
L
1pp donloads
6perations, .-, etc!
L
RE)OR!S Daily 2eekly Mont(ly
Marketing
Onsite
CRM
Mo,ile
Apps
SEO
4
Reporting Input; *ey Metrics
pulled automatically from venture and third
party systems
Output; Automated *)I Reporting
and benchmarkin& across all ventures and
functions
Data 2are(ouse
for each 5enture
)rocess
Impact OApril 610@P
RE/
COS!
CAC
Efficiency increased significantly;
CAC on a#g& C617, hile revenue
as increased and cost ere
decreased
O#erall Q0117 more re#enue $(ile
returning to (ig(er initial efficiency
from %e,ruary
SEM Mar to Apr
O%e, inde-ed to 011P
Cost Mar Apr MoM
Country1 112 C? -123
Country7 1=4 1<2 -43
CountryC 1=2 1=2 53
CountryD 1?0 121 -673
Re#enue Mar Apr MoM
Country1 1@2 1@@ 83
Country7 1=@ 1?0 13
CountryC 1?@ 22< 863
CountryD 10@ C4 -183
CAC Mar Apr MoM
Country1 10= @2 -663
Country7 101 C4 -93
CountryC 144 110 -683
CountryD 14? 11C -173
Solution
Efficiency Attack; -ocket
supported venture to optimi*e
efficiency ith 2 key measures
-ocket /earch
.n&ine Marketin&
e$pert on the
&round at venture
from be&innin& of
1pril
-estructurin& of
/.M to focus more
on specific search
Mueries (e& NshoesO
%P Nred 'ike
sneakersO)
-oll out of -ocket
tool (N-omeoO)
that automatically
optimi*es tar&etin&
for /earch .n&ine
Marketin&
E
E
/ource> -ocket 6nline Marketin& -eportin& 2<
EHAM)LES %OR DA!ACDRI/E O)!IMILA!IO O0R6P
6';+'. M1-K.T+'0
)rocess
)ro,lem OMarc( 610@P
COS!
Increase of customer ac?uisition
cost OCACP in Searc( Engine
Marketing OSEMP c(annel ,y Q617
relati#e to %e,ruary
Cause> 5enture increased
investment into /.M
RE/
CAC
SEM %e, to Mar
O%e, inde-ed to 011P
Cost %e, Mar MoM
Country1 100 112 183
Country7 100 1=4 423
CountryC 100 1=2 463
CountryD 100 1?0 :53
Re#enue %e, Mar MoM
Country1 100 1@2 963
Country7 100 1=@ 493
CountryC 100 1?@ :93
CountryD 100 10@ 93
CAC %e, Mar MoM
Country1 100 10= 43
Country7 100 101 13
CountryC 100 144 223
CountryD 100 14? 2:3
Impact Oo#em,er 6108P
6ne month later load times of all
ventures ere pushed belo critical
threshold of @ seconds
On a#erage page load time
decreased ,y 817, ma-imum
impro#ement of 9 seconds OSP
o# 08
/enture
)age Speed in
seconds
5enture1 2,<
5enture2 2,=
5enture2 4,2
5enture4 4,2
5enture< 4,=
5enture= <,0
5enture? <,0
5enture@ =,1
/enture B =,8
/enture 01 =,9
/enture 00 =,<
/enture 06 =,B
C817
Solution
Rocket e-perts and #enture
team immediately de#eloped
an action plan to get page load
time ,elo$ > seconds $it(in @
$eeks
More than 20 chan&es to the
venture"s ebsite and content
mana&ement processes ere
proposed
All c(anges $ere implemented
,y #entures in 6 $eeks
0,0
<,0
10,0
1<,0
C
#
4
0
C
#
4
2
C
#
4
4
C
#
4
=
C
#
4
@
C
#
<
0
C
#
<
2
C
#
2
C
#
4
)age Load !ime of
/enture 06 OsecondsP
+mplementation starts
EHAM)LES %OR DA!ACDRI/E O)!IMILA!IO O6R6P
9/.- .I,.-+.'C.
)ro,lem OOcto,er 6108P
/entures e-ceeded t(e critical
Rocket t(res(old of > seconds
Cause> QheavyN ebsite (not
because of last mile4)
,roblem> Q1 second lon&er pa&e
load time means CA loer
conversionN
/ource> 'e -elic -eal 9ser Monitorin&
)rocess
2=
Oct 08
/enture
)age Speed in
seconds
5enture 1 2,C
5enture 2 4,0
5enture 2 4,2
5enture 4 4,C
5enture < <,0
5enture = <,0
5enture ? <,2
5enture @ =,@
/enture B >,B
/enture 01 B,1
/enture 00 B,<
/enture 06 06,B
EHAM)LE
;19'C8+'0 8.;,;+'0 +' @0 D1B/
0 01 61 81 @1 91 <1 =1 >1 B1 011 001 061 081 0@1 091
'an 01; Decision to launc( +elpling
'an 61; %ounders Ioin
%e, 0>; +ead of
Operations Ioins
Mar 6B; LI/E in Berlin
Mar 81; %irst apartment in Berlin cleaned
Apr 01; LI/E in +am,urg, Munic( 5 Cologne
Apr 81; LI/E in
DTsseldorf,
%rankfurt 5
Stuttgart
'an 81; De#elopment of
$e,site starts
Days
2?
LA"C+
)rocess
May 60;
LI/E in
Austria
2@
!EC+OLO.3 A! ROC*E!
9nparalleled e$perience in scalin&
orld%class +nternet businesses
Deep technical and operational
e$pertise
8i&hly structured D best
practices
Centrali*ed +, ith
re&ional e$ecution
:oundin& 2%= ne
ventures on avera&e p!a!
Consistent returns across
portfolio vinta&es
,redictable and repeatable
,artnerships and frameork
a&reements
,rovision of shared services to
Gump start ne businesses
0
6
@
8
*E3 )RICI)LES %OR B"ILDI. !EC+OLO.3 A! ROC*E!
2C
!ec(nology
Sta,ility
#ithout sin&le
points of failure
(R10 min
dontime per
month)
Scala,ility
1rchitecture
build to run
&lobally and
scale to millions
of users
Speed
6ptimi*ed for
very fast user
response times
under hi&h
traffic (P10k
concurrent
users)
Security
Central security
policies and best
practice
implemented
from the start
)RO)RIE!AR3 2ORLDCCLASS !EC+OLO.3 )LA!%ORMS %OR O"R !+REE
%OC"S SEC!ORS
20
eCommerce )latform %intec( )latform Marketplace )latform
"sed ,y all Rocket eCommerce s(ops
;ive ith J<0 ebsitesDapps
:ully featured eCommerce /uite includin&
Marketplace, #arehouse Mana&ement,
Mobile 1pps
)o$ering RocketAs classifieds #entures
;ive ith J<0 ebsites
6mni%channel
1,+ for Mobile 1pps
)o$ering RocketAs financial tec(nology
#entures Lendico and Lencap
;ive ith 10 ebsites
/corin& 1,+s> inte&rated connectors to many
international scorin& service providers
%ast 5 Efficient
'e countries can be setup
ithin days at lo cost
Simple 5 E-tenda,le
Technolo&ies allo ventures to
maintain and e$tend their
platform independently
S(ared )latform *no$ledge
.$chan&e of best practices
beteen -ocket CT6s orld%
ide
0117 O$ners(ip
:ull control over our core
technolo&y, no dependency on
e$ternal vendors
!ec(nology
:-6'T.'D 71CK.'D
M67+;.
1,,/
:-6'T.'D 71CK.'D
M67+;.
1,,/
:-6'T.'D 71CK.'D
M67+;.
1,,/
CORE )LA!%ORM IS I!E.RA!ED 2I!+ BO!+ )RO)RIE!AR3 EH!ESIO AD
EH!ERAL SOL"!IOS O% O"R )AR!ERS
21
!ec(nology
:-6'T.'D
71CK.'D
M67+;. 1,,/
Catalo&
6rder
Mana&ement
Customer
/ervice
Content
Mana&ement
,-6,-+.T1-B C6-. ,;1T:6-M
#arehouse
Mana&ement
Data
#arehouse
,ayment
+nte&ration
Campai&n
Mana&ement
:leet
Mana&ement
,-6,-+.T1-B M6D9;./
Marketin&
Controllin&
,;1T:6-M ,1-T'.-/
ALL /E!"RS %OLLO2 S!ADARD SE! O% )RO/E O)ERA!IO )RICI)LES
22
!ec(nology
Tech%;ead
,roduct%
Mana&er
2%=
Developers
F1
.n&ineer
/ystem
.n&ineer
/T1'D1-D T.1M /.T9,
0
,-65.' T66;/.T
6
K1'71' D.5.;6,M.'T /B/T.M
8
19T6M1T.D T./T/ 1'D -.;.1/./
@
O"R .OAL IS !O %ID AD EM)O2ER !O) LOCAL !EAMS&
2E ARE DEE)L3 I/OL/ED I RECR"I!I., !RAII. AD MOI!ORI.
22
-ocket +nternet"s si*e and
netork attracts best talent
Dedicated in%house tech
recruiters
#orldide search, intervie
and test process
6@1 engineers (ired in t(e
last 6 years
!ec(nology
IDE)EDECE *IC*O%% LA"C+ )ER%ORMACE
-eal%time calculation of system
health based on hundreds of
K,+s for all ventures
24D? team centrally monitors
health level
/tron& focus on pa&e
performance and security
Monitoring
698 sites monitored
6@ different monitoring
ser#ices integrated
6> tec( teams $ork $it(
Rocket platforms
6nsite trainin& for all teams
Clearly defined hand%over
milestones
:ormal license a&reements ith
full +, onership and full
freedom to adapt code
Empo$erment !eam Building
!+E SCALE O% ROC*E!AS )LA!%ORM
24
01@
Countries li#e in
May 610@
8>1&111&111
Mails send to customers of Rocket #entures in
Marc( 610@
@&=06&111&111
!otal #isits to $e,sites of Rocket #entures since 'anuary 6100
88=&111&111
*ey$ords co#ered glo,ally ,y
Rocket searc( engine ad#ertising
@@&111&111
!otal %ans of Rocket #entures on %ace,ook,
more t(an Apple 5 ike com,ined
B-
More .oogle Searc(es in
Indonesia for ULaGadaV
#s& UAppleV
/ource> 1dords (Do #estin& E 8ome 24), 0oo&le Keyord Tool, :7, 0oo&le 1nalytics
-ocket C-M systems, 1pril 2014
!ec(nology
@BE !O!AL /ISI!S !O ROC*E! /E!"RES SICE 61004
Mont(ly /isits at Rocket /entures
1
91&111&111
011&111&111
091&111&111
611&111&111
691&111&111
811&111&111
2011D01 2011D04 2011D0? 2011D10 2012D01 2012D04 2012D0? 2012D10 2012D01 2012D04 2012D0? 2012D10 2014D01 2014D04
6&880&111&111
2011 2012 2012 F12014
0&698&111&111 00>&111&111
Total visits Total visits
Total visits
/ource> -ocket +nternet 2<
!ec(nology
4 AD LA"C+ES O% ") !O 0< E2 CO"!R3 2EBSI!ES )ER MO!+
Mont(ly Launc(es of Country 2e,sites
/ource> -ocket +nternet 2=
6
1
0
6
1 1
0
9
@
9
=
@
B
6
0@
01
=
<
@ @
9
8
00
8
6
@ @ @
6
<
B
00
01
9
>
9
08
0@
0<
2011 2012 2012 F12014
!ec(nology
A S!RO. ECOS3S!EM O% COMMERCIAL AD S!RA!E.IC )AR!ERS
2?
Regional Strategic )artners
/ource> -ocket +nternet, Delta ,artners
1
1s of 2012
2
1s of 1< May 2014
2
1s of 2012
7ecame strate&ic investor in ;a*ada
,rovides online shoppin& in e!&! Thailand and Malaysia
/tren&thenin& its eCommerce capabilities hile reinin& in spendin& on store e$pansion
-evenues
Market Cap
S??!@ 7n
(1)
S2C!2 7n
(2)
12 markets
<20,000
employees
?< MM
shoppin& tripsD
eek
SC!= 7n
(1)
S2@!? 7n
(2)
Connectin&
more than 204
MM people
P 22 countries
across 1frica
and the Middle
.ast
2?,000
employees
SC!? 7n
(1)
S1C!C 7n
(2)
2@A of
revenues
&enerated in
emer&in&
markets
P 120 countries
2<,000
employees
S2!@ 7n
(1)
S?!4 7n
(2)
P<1!= million
mobile
subscribers
P2!0 million
homes passed
P?!2 million
M:/ customers
S11!1 7n
(2)
6utlets in 1@
countries
4,24= stores
@2,@2=
employees
S0!2 7n
(1)
S?,@=1 MM
(2)
P <0 si&nificant
stake
investments
P @0 countries
P C0,000
employees
S=!@ 7n
(1)
SC!4 7n
(2)
Customer base
of P C= MM
:ocus on
Middle .ast E
'orth 1frica E
1sia ,acific
Key :acts E
:i&ures
!ec(nology
B"DLI. O% )"RC+ASI. )O2ER AD /OL"ME ACROSS )OR!%OLIO )RO/IDES
ASCE! AD MA!"RE ROC*E! COM)AIES 2I!+ IM)RO/ED COMMERCIAL !ERMS
2@
)ricing
E-tended payment terms
Ma-imum fle-i,ility
Impro#ed ser#ice le#el
)referred access
!" other partners
E
.lo,al %rame$ork Agreements
!ec(nology
2C
O"R D3AMIC )OR!%OLIO )I)ELIE
9nparalled e$perience in scalin&
orld%class +nternet businesses
Deep technical and operational
e$pertise
8i&hly structured D best
practices
Centrali*ed +, ith
re&ional e$ecution
:oundin& 2%= ne
ventures on avera&e p!a!
Consistent returns across
portfolio vinta&es
,redictable and repeatable
,artnerships and frameork
a&reements
,rovision of shared services to
Gump start ne businesses
0
6
@
8
'e 5enture
'e 5enture
'e 5enture
'e 5enture
'e 5enture
'e 5enture
'e 5enture
'e 5enture
'e 5enture
'e 5enture
'e 5enture
ROC*E! I!ERE! 2ILL CO!I"E !O SCALE B"SIESS MODELS .LOBALL3
ACROSS I!S *E3 SEC!ORS AD RE.IOS
40
Marketplace %inancial !ec(nology eCommerce
Russia
Asia )acific
Latin America
Middle East 5
Africa
Europe
'e 5enture
'e 5enture
'e 5enture
'e 5enture
'e 5enture
'e 5enture
'e 5enture
'e 5enture
'e 5enture
'e 5enture
'e 5enture
'e 5enture
'e 5enture
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'e 5enture
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'e 5enture
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'e 5enture
'e 5enture
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)ortfolio
)ipeline
'e 5enture
'e 5enture
'e 5enture 'e 5enture
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'e 5enture 'e 5enture 'e 5enture
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'ote> 1bove venture list is not comprehensive!
2(y In#est in Rocket InternetM
2E +A/E !+E )EO)LE, )ROCESSES, )LA!%ORM AD )I)ELIE
!O CREA!E MASSI/E /AL"E
41
Addressing a Massi#e and %ast .ro$ing Market Opportunity
A,ility to Reac( O#er 0 Billion Internet and O#er 8 Billion Mo,ile "sers Across t(e 2orld
2ell )ositioned to Capture Increasing Consumer Spend in Emerging Markets
Successful Blueprint for Creating, Building and Scaling Companies Rapidly
.lo,al E-ecution Capa,ilities )aired 2it( Regional E-pertise Dri#ing Repeata,le Success
Strong Ecosystem of Strategic )artners Across t(e 2orld
Disciplined *)I Dri#en Approac( to Deploying Capital Efficiently
)ro#en !rack Record of Successful E-its .enerating Attracti#e Returns for In#estors
E-perienced, Committed and E-tremely )assionate Leaders(ip !eam
42
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