CHENNAI 600 034 DEPARTMENT OF BUSINESS ADMINISTRATION
B.Sc(ISM) SEMESTER VI 201011 QUESTION BANK CORE ! ENTERPRISE SOLUTION MANAGEMENT SUB"ECT CODE ! O#ISM616 ENTERPRISE SOLUTION MANAGEMENT SUB"ECT CODE! O#ISM616 THEOR$ 100 MAR%S CREDITS! 4 CORE ! &VI SEMESTER! VI COURSE OB"ECTIVES! After studying this course, the student should be able to Understand SAP Business Ware house capabilities Develop Business Intelligence solutions UNITI Introduction: EP: An !vervie" # Enterprise: An !vervie" # Benefits of EP # EP and elated $echnologies # Business Process eengineering # Data Warehousing # Data %ining UNITII !n&'ine Analytical Processing # Supply (hain %anage)ent&EP I)ple)entation: EP I)ple)entation 'ifecycle # I)ple)entation %ethodology # EP I)ple)entation& $he *idden (ost # !rgani+ing the I)ple)entation, UNITIII -endors, (onsultants and Users # (ontracts "ith -endors, (onsultants and E)ployees # Pro.ect %anage)ent and %onitoring # After EP I)ple)entation UNITIV $he Business %odules: Business %odules in an EP Pac/age # 0inance # %anufacturing # *u)an esources # Plant %aintenance # %aterial %anage)ent # 1uality %anage)ent # Sales and Distribution,
UNITV EP Present and 0uture: $urbo (harge the EP Syste) # Enterprise Integration Applications # EP and E&(o))erce # EP and Internet # 0uture Directions in EP, TE&T BOO%S! Ale2is 'eon & EP De)ystified # $ata %c3ra"&*ill REFERENCE BOO%S! *ernande+ #SAP 45 *A6DB!!7 84E& $ata %c3ra"&*ill& 899: Edition Ale2is leon, #Enterprise resource planning & $ata %cgra" ltd, Ellen )on/,&Bret Wagner(onepts in EP 6orbert "elti,&Practical )anage)ent of EP Enterprise&Wide soft"are solutions: Integration Strategies ; Practices & Sergio 'on+ins/y, WEBSITES! http:44""",net"ind,co)4ht)l4sap&training &boo/s,ht)l """,4dcrb4erp<tutorial,ht), """,techtutorials,net, """,e2forsys,co), erp,ato+tutorial,co), GUIDELINES TO THE 'UESTION PAPER SETTERS $he 1uestion Paper pattern is as follo"s: $he =uestion paper is divided into three sections SE($I!6&A All =uestions are co)pulsory >? =uestions 2 8 )ar/s 59 )ar/s SE($I!6&B !ut of @ =uestions, A =uestions to be ans"ered A =uestions 2 ? )ar/s 59 )ar/s SE($I!6&( !ut of A =uestions, : =uestions to be ans"ered : =uestions 2 >9 )ar/s :9 )ar/s $!$A'
>99 )ar/s UNITWISE ALLOCATION OF 'UESTIONS P()*+c,-(). ',/.*+01. M()2. UNIT 1 SE($I!6 A 5 A SE($I!6 B 8 >9 SE($I!6 ( > >9 UNIT II SE($I!6 A 5 A SE($I!6 B 8 >9 SE($I!6 ( > >9 UNIT III SE($I!6 A 5 A SE($I!6 B 8 >9 SE($I!6 ( > >9 UNIT IV SE($I!6 A 5 A SE($I!6 B 8 >9 SE($I!6 ( 8 89 UNIT V SE($I!6 A 5 A SE($I!6 B > ? SE($I!6 ( > >9 M.O.P VAISHNAV COLLEGE FOR WOMEN (AUTONOMOUS) CHENNAI34 MODEL 'UESTION PAPER CLASS! III B.Sc (ISM) DURATION! 3 HRS SUB"ECT! ENTERPRISE SOLUTION MANAGEMENT MA&.MAR%S! 100 SECTIONA (1342530) ANSWER ALL THE 'UESTIONS >, What is ArchiveB 8, Dra" the structure of data "arehouse, 5, 'ist the co)ponents of Data Warehouse, :, 'ist the uses of !'AP, ?,What is EDIB A,*o" are the gaps found out during the gap analysis phase filledB C, What is )eant by DWor/ planEB F, Differentiate # Planed, eport ; Actual reportB @, E2pand GiH (I! GiiH (!!, >9, What does profit center accountings perfor)B >>, 'ist any t"o )anufacturing )ethodB >8, E2pand GiH'I0! GiiH0I0! >5, Write the t"o flavours of EIAB >:, What is the )essaging )ediu)B >?, What is )eant by e&co))erceB SECTIONB (643530) ANSWER AN$ 6 'UESTIONS >A, E2plain advantages of EP >C, E2plain discovery )odel >F, E2plain four phases of EP i)ple)entation >@, What is the role of technical support tea) of EP i)ple)entationB 89, What /ind of s/ills should the people "ho are to i)ple)ent EP syste) should possesB 8>, E2plain contract "ith consultants 88, E2plain Iust&In&$i)e )anufacturing techni=ue 85, E2plain sales order )anage)ent 8:, 'ist the processes of the Baan, SECTIONC (4410540) ANSWER AN$ 4 'UESTIONS 8?, E2plain "ith a diagra) the structure of data "arehouse 8A, E2plain EP i)ple)entation life cycle 8C, E2plain (ontract "ith -endors 8F, E2plain )anufacturing process 8@, With a help of a diagra) e2plain the sales and distribution )odules 59, Suggest any four future directions in EP, ESM 'UESTION BAN% SECTION 6 A UNIT I >, Define EP 8, What is an EnterpriseB 5, What is )eant by BPB :, Define Data "arehousing ?, Define Data )ining A, What is Data )artB C, What is %eta dataB F, What is ArchiveB @, Dra" the structure of data "arehouse, >9, 'ist the co)ponents of Data Warehouse, >>, 'ist any t"o advantages of Data Warehouse, >8, %ention any t"o Benefits of EP, >5, What is Integrated %anage)ent Infor)ationB >:, What is Business )odelB >?, What are the li)itations of EP syste)sB UNIT 6 II >A, What is )eant by verification )odelB >C, What does D3oing 'iveE )eanB >F, What is )eant by e&EngineeringB >@, Define !'AP 89, Define S(% GSupply (hain %anage)entH 8>, What is supply chainB 88, What is supply chain )anage)entB 85, 'ist the uses of !'AP, 8:, What is EDIB 8?, *o" are the gaps found out during the gap analysis phase filledB 8A, Write a short note on Integration and testing, 8C, Why is the pre&evaluation screening re=uiredB 8F, Who are the )e)bers of e2ecutive co))itteeB 8@, 'ist the duties of Ad)inistrative Support $ea), 59, Dra" the Structure of !rgani+ation of the EP I)ple)entation Pro.ect, UNIT III 5>, What is )eant by a (ontractB 58, Who is a -endorB 55, Who is a UserB 5:, Who is a (onsultantB 5?, Who are the /ey players in DPro.ect trac/ing and %onitoringEB 5A, What is )eant by DWor/ planEB 5C, Differentiate # Planed, eport ; Actual reportB 5F, E2pand GiH (I! GiiH (!!, 5@, What is 7no"ledge %anage)entB :9, Write a note on J3ood People S/illsK, :>, Suggest any t"o "ays to retain the e)ployees of !rgani+ation, UNIT IV :8, What is EDPB :5, What is E0$B ::, 'ist out the activities of treasuryB :?, What is 3eneral 'edgerB :A, What does Asset accounting )anageB :C, What is )eant by DProfitability analysisEB :F, What is an !verhead cost controllingB :@, What is Enterprise (ontrollingB ?9, What is (ost (enter AccountingB ?>, What is an !verhead !rdersB ?8, What is Activity # Based (ostingB ?5, What is Product (ost (ontrollingB ?:, What is (ost !b.ect (ontrollingB ??, What is )eant by 0und )anage)entB ?A, What is )eant by Business planning and BudgetingB ?C, What does profit center accountings perfor)B ?F, 'ist any t"o )anufacturing )ethodB ?@, E2pand GiH'I0! GiiH0I0! A9, What is )eant by $oolingB A>, What are the )a.or subsyste)s of a plant )aintenance )oduleB A8, E2pand $P% A5, Define Plant )aintenance A:, Define E=uip)ent trac/ing A?, Define (o)ponent trac/ing AA, What is %aterials )anage)entB AC, What ID purchasingB AF, What are the pre&purchasing activitiesB A@, Define financial accounting C9, E2pand $P% C>, What is inventory )anage)entB C8, Define invoice verification C5, E2pand (A1 and (I1 C:, Define =uality )anage)ent C?, What is =uality planningB CA, What is =uality controlB CC, What is =uality inspectionB CF, Define billing C@, What is foreign tradeB F9, What is pricingB F>, What is "arehouse )anage)entB F8, What is )aster data )anage)entB UNIT V F5, Write any three li)itation of the EP syste)B F:, What is the fle2ible reportingB F?, What is the closing loopB FA, What are auto)atic alerts and actionsB FC, What is the po"er of the EPB FF, What is the enterprise integration applicationB F@, Write any three significant of the EIAB @9, What are the EIA productsB @>, Write the t"o flavours of EIAB @8, What is the )essaging )ediu)B @5, What is )eant by e&co))erceB @:, What are the e&co))erce "or/flo"sB @?, What is JSAP A3KB @A, What is JBaanKB @C, What is J!racleKB @F, What is JPeopleSoftKB @@, What is the EP and internetB >99, What is -P6B >9>, What is SS'B >98, What is SE$B >95, What is the future direction in EPB >9:, What are ne" )ar/etsB >9?, What are ne" channelsB >9A, What is the faster i)ple)entation )ethodologyB >9C, What are the business )odels and BAP'sB >9F, What is the convergence on Windo"s 6$B >9@, What is the application platfor)B >>9, What are the ne" business seg)entsB >>>, What is the "eb enablingB >>8, What is the )ar/et snapshotB SECTIONB UNIT I >, 'ist the reasons for gro"th of EP 8, E2plain the advantages of EP 5, What is )eant by business )odelingB :, 'ist advantages of data "arehousing ?, E2plain uses of data "arehousing A, E2plain evolution of data )ining C, E2plain discovery )odel F, What are the advantages of data )iningB UNIT II @, What )eant is 3ap AnalysisB >9, What is )eant by e&engineeringB >>, E2plain pac/age evaluation phase of EP i)ple)entation life cycle >8, E2plain four phases of EP i)ple)entation >5, E2plain e2ecutive co))ittee and pro.ect )anage)ent tea) of EP i)ple)entation tea) >:, $he "or/ tea) of EP i)ple)entation co)prises of "ho)B >?, What is the role of technical support tea) of EP i)ple)entationB UNIT III >A, E2plain pros and cons of EP i)ple)entation >C, What /ind of s/ills should the people "ho are to i)ple)ent EP syste) should possesB >F, E2plain role of vendors >@, E2plain role of consultants 89, E2plain contract "ith consultants 8>, E2plain contract "ith e)ployees 88, E2plain activities of pro.ect )anage)ent UNIT IV 85, 'ist the subsyste)s of finance )odules "ith respect to EP syste)s 8:, What does general ledger provideB 8?, E2plain invest)ent )anage)ent 8A, E2plain enterprise controlling 8C, E2plain Iust&In&$i)e )anufacturing techni=ue 8F, 'ist the sub&syste)s of * )odule 8@, E2plain travel )anage)ent of * )odule 59, E2plain the )a.or subsyste)s of plant )aintenance )odule 5>, Write a short note on =uality )anage)ent )odules 58, Write notes on (I1 55, E2plain sales order )anage)ent 5:, Write notes on shipping process 5?, What is sales supportB 5A, Write notes on transportation UNIT V 5C, What are the li)itations of the EP syste)B 5F, What is fle2ible reporting and analysisB 5@, What are the i)ple)entation re=uire)ents of EPB :9, 'ist the li)itations of EIA :>, What are the EIA productsB :8, 'ist the process of the Baan, :5, What are the tas/s of SAP A3B ::, E2plain !racle EP Product, :?, E2plain EP and Internet SECTIONC UNIT I >, E2plain Integrated %anage)ent Infor)ation 8, E2plain Integrated Data %odel 5, E2plain the different phases of BP :, E2plain "ith a diagra) the structure of data "arehouse ?, 'ist the obstacles to successful data "arehouse A, E2plain technologies used in data )ining UNIT II C, 'ist the rules of !'AP F, E2plain the benefits and uses of !'AP @, E2plain supply chain )anage)ent >9, E2plain EP i)ple)entation life cycle >>, E2plain hidden costs of EP i)ple)entation >8, E2plain organi+ation of i)ple)entation tea) for EP UNIT III >5, E2plain vendors, consultants, users in detail >:, What are the necessary actions to be ta/en after EP i)ple)entationB >?, What are the pros and cons of In # *ouse I)ple)entationB >A, E2plain (ontract "ith the (onsultants >C, E2plain (ontract "ith the E)ployees >F, E2plain (ontract "ith -endors UNIT IV >@, With the help of diagra) e2plain EP syste) 89, E2plain financial accounting 8>, E2plain controlling in finance "ith respect to EP 88, What does treasury )odule of EP provideB 85, E2plain )anufacturing process 8:, E2plain soft"are co)ponents of personal )anage)ent 8?, With a help of a diagra) e2plain the sales and distribution )odules 8A, E2plain order )anage)ent in sales and distribution )odule 8C, E2plain "arehouse )anage)ent 8F, E2plain pre&purchasing activities )odule "ith help of a diagra), 8@, With a help of a diagra) e2plain the sales and distribution )odules 59, E2plain order )anage)ent in sales and distribution )odule 5>, E2plain "arehouse )anage)ent 58, What is the po"er of the EPB UNIT V 55, What is the fle2ible reporting and analysisB 5:, E2plain EIA in detail 5?, E2plain the E&(o))erce aspect of EP 5A, Write short note on GiH SAP A3 GiiH Baan GiiiH !racle GivH PeopleSoft 5C, E2plain EP "ith respect to Internet 5F, E2plain Web Enabling and %ar/et Snapshot feature of EP 5@, Suggest any four future directions in EP