6/14/2014 Replacing Probook 4520s HDD. Reinstalling Windows 7?

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LenSatic
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Replacing Probook 4520s HDD. Reinstalling
Windows 7?
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09-20-2012 09:42 AM
The hard drive failed on my Probook 4520s after only 18 months. Did a Windows disk come with the computer? If not, how
does one reinstall Windows when a HDD fails? (I know how to buy and install Windows, I'm more interested in how it is
recovered when it is stored on the failed drive rather than removable media.)

The reason I'm not sure if a disk came with the computer is that we recently moved to a new state and the disk may be in one
of the, still, unopened boxes.

Thanks
Patrick Mc.
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UXsci
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Re: Replacing Probook 4520s HDD. Reinstalling Windows 7? Options
09-20-2012 09:46 AM
I am working on this for you! Just give me a few minutes or so.
Thanks
I am an HP employee
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6/14/2014 Replacing Probook 4520s HDD. Reinstalling Windows 7? - HP Support Forum - 1867445
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UXsci
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Re: Replacing Probook 4520s HDD. Reinstalling Windows 7? Options
09-20-2012 09:54 AM
I have a question for you. Do you have the product key for the version of Windows 7 that was installed on your harddrive?
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UXsci
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Re: Replacing Probook 4520s HDD. Reinstalling
Windows 7?
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09-20-2012 10:15 AM
Okay,

This may fix your issue.

If you have the product key for the version of windows 7 that was on your computer, you can go
to: http://www.mydigitallife.info/download-windows-7-iso-official-32-bit-and-64-bit-direct-download-link...
wherein in you can download the appropriate windows 7 ISO (be sure the version is the same one that was previously
installed on your computer). Burn the ISO to a disc and then install it from the disc & activate it with your product key.

I hope this Helps!
I am an HP employee
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LenSatic
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Re: Replacing Probook 4520s HDD. Reinstalling Windows 7? Options
09-20-2012 11:06 AM
Yes, I found the produck key on the bottom of the computer. It reads Windows 7 Home Prem OA.
I'm not sure if it was 32 or 64 bit, though. Is there a way to tell?
Thanks for the quick response!
Pat
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UXsci
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Re: Replacing Probook 4520s HDD. Reinstalling Windows 7? Options
09-20-2012 11:45 AM
After researching your product, there is no certain conclusion as to what bit your operating system was (32 or 64).
I think your best bet is to try the both, starting with the most likely.
6/14/2014 Replacing Probook 4520s HDD. Reinstalling Windows 7? - HP Support Forum - 1867445
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If you remember how much ram your computer had, this may be a clue as to what version of windows you had. If you have
less than 4GB of ram it is likely that you had the 32-bit version. If you have more than 4GB it is likely you had the 64-bit. This
may help you decide which one you try first.
Good luck
I am an HP employee
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LenSatic
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Re: Replacing Probook 4520s HDD. Reinstalling Windows 7? Options
09-20-2012 01:34 PM
I'll check the memory when I open up the computer to put in the new drive.
I'll go ahead and mark this problem as solved.
Thanks again.
Pat
p.s.: My wife wife is an HP employee, too. Former EDS employee in Airline Services.
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