www.bispsolutions.com www.bisptrainings.

com
Page 1





CORE AND ADVANCED SOLUTIONS OF MICROSOFT LYNC SERVER 2013

Category : MS-ADMIN
Course-Id : MS011
Course
Fees
:

15000/- INR

Course Duration : 40 hours

Course Description: This instructor-led course teaches IT professionals how to plan, design, deploy,
configure, and administer a Microsoft Lync Server 2013 solution. The course emphasizes Lync Server 2013
Enterprise Unified Communications features with particular emphasis on coexisting with and migrating from
legacy communication services.
Core Solutions of Microsoft Lync Server 2013

Course Outline

Module 1: Architecture and Design Approach for Microsoft Lync Server 2013This module will help you to
plan and design a Lync Server 2013 implementation that meets organizational and user needs. This module
equips you with knowledge about Lync Server 2013 key features and functionality and introduces you to
Microsoft Solutions Framework (MSF), which recommends a structured approach to project management and
execution.Lessons
Overview of Lync Server 2013 Architecture
Overview of Lync Server 2013 Core Capabilities
Introduction to the Lync Server 2013 Design Process
Assessing Infrastructure Requirements and Updating the Design
Planning for all Microsoft Solutions Framework Phases
After completing this module, students will be able to:
Describe the overall server and client Lync Server 2013 architecture.
Describe the features and user scenarios of Lync 2013.
Describe the deployment process of Lync Server 2013.
Describe the components of a Lync Server 2013 design.
Plan for Microsoft Solutions Framework for Lync 2013.

www.bispsolutions.com www.bisptrainings.com
Page 2

Module 2: Designing a Lync Server 2013 TopologyThis module explains how to design a complex Microsoft
Lync Server 2013 topology including defining network sites and network regions, and sizing and placing
server roles.Lessons
Planning Infrastructure Requirements for Lync Server 2013
Using the Lync Server 2013 Planning Tool
Using Topology Builder
Planning the Server Infrastructure
Designing Documentation Using Microsoft Office
Lab : Preparing the Environment and Deploying a Lync Server 2013 Pool
Preparing for Lync Server 2013
Configuring a Lync Server 2013 Topology
Publishing the Topology
Configuring Domain Name Server (DNS)
Deploying the Front-End Server Role
Configuring Exchange UM and Enabling Users (optional lab exercise)
After completing this module, students will be able to:
Plan the infrastructure requirements for Lync Server 2013.
Use the Lync Server 2013 Planning Tool.
Use Topology Builder.
Plan for site topology.
Design the site topology.
Plan the server infrastructure.
Design the documentation by using Microsoft Office.

Module 3: Configuring Users and Rights in Microsoft Lync Server 2013The purpose of this module is to
introduce you to the methods available for configuring and managing users in Microsoft Lync Server 2013.
You will learn about the configuration management options in Lync Server 2013, including the Lync Server
Control Panel and the Lync Server Management Shell.Lessons
Managing Lync Server 2013
Introduction to Role Based Access Control
Lab : Configuring Users and Rights in Lync Server 2013
Start the virtual machines for the lab
Using the Lync Server Management Shell
Configuring Role-Based Access Control
After completing this module, students will be able to:
Use Lync Server 2013 management interfaces.
Configure role-based access control.
Module 4: Client and Device Deployment and ManagementMicrosoft Lync Server 2013 introduces new
ways of creating and defining client and user policies, as well as new procedures for deploying clients and

www.bispsolutions.com www.bisptrainings.com
Page 3

devices. In this module, you will learn how to plan for introducing Lync Server 2013 clients into your network
and the various phone devices that are supported. You will also learn how to effectively manage the desktop
clients and devices.Lessons
Prepare for client deployment.
Deploy and manage clients.
Prepare for device deployment.
Deploy and manage IP phones.
Lab : Client and Device Management
Starting the virtual machines
Creating and Assigning Client Policies
Creating and Assigning Device Policies
Configuring a Device Update
Creating and Assigning Mobile Device Policies
After completing this module, students will be able to:
Prepare for client deployment.
Deploy and manage clients.
Prepare for device deployment.
Deploy and manage IP phones.
Module 5: Conferencing in Lync Server 2013Conferencing is a core feature of Microsoft Lync Server 2013.
This module introduces conferencing in Lync Server 2013, discusses dial-in conferencing in Lync Server 2013,
and describes how to manage and administer conferencing policies.Lessons
Introduction to Conferencing in Lync Server 2013
Designing for Audio\Video and Web Conferencing
Dial-In Conferencing in Lync Server 2013
Managing and Administering Conferencing
Lab : Conferencing in Microsoft Lync Server 2013
Deploying Lync Server 2013 ConferencingInstalling Office Web App Server
Configuring Dial-in Conferencing
Configuring Conferencing Policies
Experiencing Lync Server 2013 Conferencing
After completing this module, students will be able to:
Describe conferencing in Lync Server 2013.
Describe dial-in conferencing in Lync Server 2013.
Manage and administer dial-in conferencing in Lync Server 2013.
Module 6: Designing and Deploying External AccessThis module discusses how to design the Microsoft
Lync Server 2013 external access components and capabilities so that it meets the organizations needs. This
module also discusses how you can design a solution for external scenarios that support a variety of internal
and external users connected to the Internet, to their corporate network or to a public switched telephone
network (PSTN).Lessons
Conferencing and External Capabilities of Lync Server 2013

www.bispsolutions.com www.bisptrainings.com
Page 4

Planning for IM and Presence Federation
Designing Edge Services
Lab : Designing and Deploying for External Scenarios
Defining the Edge Server in the Topology
Deploying Edge Server and Configuring Remote Access
Validating the Edge Server
After completing this module, students will be able to:
Describe the conferencing capabilities of Lync Server 2013.
Design audio and video for web conferencing.
Plan for instant message and presence federation.
Design Edge Services.
Module 7: Deploying Microsoft Lync Server 2013 Persistent ChatThis module describes how to plan,
design and deploy Lync Server 2013 Persistent Chat to the enterprise. It describes the fundamental process
required to create and manage a Lync Server 2013 Persistent Chat room.Lessons
Overview of Persistent Chat Architecture in Lync Server 2013
Designing Lync Server 2013 Persistent Chat
Deploying and Configuring Lync Server 2013 Persistent Chat
Lab : Deploying Persistent Chat Server
Defining a Persistent Chat Topology
Installing Persistent Chat and Compliance Service
Configuring and Using Persistent Chat Rooms
After completing this module, students will be able to:
Describe the features and concepts for Persistent Chat in Lync Server 2013.
Design Lync Server 2013 to include Persistent Chat.
Deploy and configure Persistent Chat in Lync Server 2013.
Module 8: Monitoring and ArchivingThis module discusses the features and configuration of both the
Monitoring and Archiving services. You will learn how to interpret the QoE reports and use this information to
better manage and deliver a high-quality user experience for Lync Server 2013.Lessons
The Archiving Service
The Monitoring Service
Configuring Archiving and Monitoring
Lab : Configuring and Using Archiving and Monitoring in Lync Server 2013
Configuring Lync Archiving to Exchange 2013
Configuring the Monitoring Server Role and the Lync Server Monitoring Reports
Exploring the Lync Server Monitoring Reports
After completing this module, students will be able to:
Describe the Archiving service.
Describe the Monitoring service.

www.bispsolutions.com www.bisptrainings.com
Page 5

Configure the Archiving and Monitoring services.
Module 9: Administration and Maintenance of Lync Server 2013This module introduces Lync Server 2013
administration tools and operational best practices needed to maintain Lync Server 2013 in the enterprise. It
will also introduce basic techniques and tools to help when troubleshooting Lync Server 2013.Lessons
Introduction to Lync Server 2013 troubleshooting tools
Understanding Lync Server 2013 Operational Tasks
Developing Lync Server 2013 Troubleshooting Techniques
Lab : Administration and Maintenance of Lync Server 2013
Reviewing Lync Server 2013 Maintenance/Operational Tasks (Paper-based lab)
Reviewing Lync Server 2013 Administration Tools
Enabling the Centralized Logging Service
Introduction to analyzing Lync Server 2013 logs and traces
After completing this module, students will be able to:
Describe and use the Lync Server 2013 troubleshooting tools.
Describe the daily, weekly, and monthly maintenance tasks.
Describe the fundamental troubleshooting approach to Lync Server 2013 issues.
Use SIP commands and analyze SIP logs.
Module 10: High Availability in Lync Server 2013This module describes the requirements for high
availability with Lync Server 2013. Finally, this module discusses how to plan and design for load balancing
with Lync Server 2013.Lessons
High Availability in Lync Server 2013
Configuring High Availability in Lync Server 2013
Planning for Load Balancing
Designing Load Balancing
Lab : Configuring High Availability in Lync Server 2013
Configuring Database Mirroring
Experiencing a Scheduled SQL Server Outage
Experiencing an Unscheduled SQL Server Outage
After completing this module, students will be able to:
Describe high availability in Lync Server 2013.
Configure high availability features in Lync Server 2013.
Plan for load balancing in Lync Server 2013.
Design load balancing in Lync Server 2013.
Module 11: Disaster Recovery in Lync Server 2013This module describes new disaster recovery features in
Lync Server 2013. This module also discusses the tools and methods for successfully backing up and restoring
a Lync Server 2013 environment, as well as how to back up and restore, and export and import, critical Lync
Server 2013 data. Finally, this module discusses designing for Branch Site Resiliency in Lync Server
2013.Lessons
Disaster Recovery in Lync Server 2013

www.bispsolutions.com www.bisptrainings.com
Page 6

Tools for Backing Up and Restoring Lync Server 2013
Critical Lync Server 2013 Data to Back Up and Restore
Critical Lync Server 2013 Data to Export and Import
Designing Branch Site Resiliency
Lab : Configuring Disaster Recovery in Lync Server 2013
Configure Pool Pairing
Experiencing a Pool Failure or Outage
After completing this module, students will be able to:
Describe the high availability options in Lync Server 2013.
Describe the tools for backing up and restoring Lync Server 2013 data.
Backup and restore critical Lync Server 2013 data.
Export and import critical Lync Server 2013 data.
Describe the design considerations for branch site scenarios.
Module 12: Planning a Migration to Lync Server 2013In this module, you will learn about coexistence and
migration to Microsoft Lync Server 2013. You will also learn how to design the infrastructure migration
strategy and the migration strategy for Lync Server 2013 clients and devices.Lessons
Overview of Coexistence and Migration
Migration Steps
Planning for Clients and Devices
Designing a Client Migration and Device Migration Strategy
Lab : Planning a Migration to Lync Server 2013 (Paper-based)
Creating a Migration Plan
Documenting the Migration Phases
After completing this module, students will be able to:
Describe the migration process.
Describe migration and coexistence topologies.
Plan for device support and device requirements.
Design a software deployment strategy.

Enterprise Voice and Online Services with Microsoft Lync Server 2013

Course Outline

Module 1: Voice ArchitectureThis module introduce Enterprise Voice features of Lync Server 2013 and
discusses all components required to for implementation. A high level architectural design is provided and all

www.bispsolutions.com www.bisptrainings.com
Page 7

relevant components such as mediation servers, gateways, SIP trunks, and PBX are discussed. This module
provides students with the technical foundation to plan and deploy the Enterprise Voice workload.Lessons
Voice Features of Lync Server 2013
Architecture and Server Roles
Site Topologies
After completing this module, students will be able to:
Describe the Enterprise Voice features and capabilities of Lync Server 2013.
Explain Enterprise Voice architecture and server roles of Lync Server 2013.
Define site topologies for an Enterprise Voice deployment.
Module 2: Configuring Basic Enterprise Voice Functionality
This module discuss configuration items relevant to Enterprise Voice. At the end of the module, students will
have an in-depth understanding of configuration items such as trunks, routes, voice policies, and so on.
Students will be able to configure Enterprise voice, implement routing and normalization and enable users for
Enterprise Voice functionality.
Lessons
Introduction to Lync Voice Routing
Configuring Enterprise Voice
Defining Voice Policies
Assigning DID Numbers
How to Design a Dial Plan
Lab : Preparing for Enterprise Voice
Analyzing the Existing Voice Infrastructure
Configuring the Topology for Enterprise Voice
Configuring Dial Plans and Normalization Rules
Configuring Voice Routes
Configuring Voice Policies and PSTN Usages
Configuring Number Manipulation on Trunks
Enabling Users for Enterprise Voice
Verifying and Testing Normalization Rules
Testing Trunk Routing and Translation Rules.
Configuring Inter-Trunk Routing
After completing this module, students will be able to:
Set up and configure Enterprise Voice functionality
Design and implement call routing for Lync Server 2013
Implement number manipulation
Control Enterprise Voice features for users
Module 3: Designing Exchange Server 2013 Unified Messaging with Lync Server 2013This module
discusses the process for integrating Exchange Server 2013 Unified Messaging (UM) with Lync Server 2013.

www.bispsolutions.com www.bisptrainings.com
Page 8

Students also learn about UM dial plan requirements and how to create and configure a UM dial plan.
Students learn how to enable a user for UM integration with Lync Server 2013.Lessons
Overview of Exchange 2013 Unified Messaging
Integrating Unified Messaging with Lync Server 2013
Lab : Designing Exchange Server 2013 Unified Messaging with Lync Server 2013
Configuring Exchange Server 2013 UM to work with Lync Server 2013 Enterprise Voice
Configuring Lync Server 2013 Interoperability with Exchange Server 2013 Unified Messaging
Testing and Verifying Integration
After completing this module, students will be able to:
Understand how Lync Server 2013 integrates with Exchange Server 2013 UM.
Plan for Exchange Server UM requirements.
Configure Lync Server 2013 to work with Exchange Server 2013 UM.
Module 4: Voice ApplicationsThis module discusses specific Enterprise Voice applications such as call
parking, unassigned numbers, public switched telephone network (PSTN) conferencing, and Response Groups
and builds on the basic Enterprise Voice deployment scenario introduced earlier in the course.Lessons
Call Park Service
Managing Calls to Unassigned Numbers
PSTN Conferencing
Overview of Response Group Services
Implementing Response Group Services
Lab : Implementing Enterprise Voice Applications
Configuring Call Park
Configuring the Unassigned Number Feature
Verifying Call Park Service and Unassigned Number Feature
Configuring Agent Groups and Queues
Configuring Workflows
Configuring the Response Group Service Behavior
Configuring Dial-In Conferencing
Verifying Dial-In Access Configuration
After completing this module, students will be able to:
Describe the purpose of Call Park.
Explain the Unassigned Number feature.
Describe PSTN conferencing.
Describe Response Group Services.
Explain Response Group Services components.
Module 5: Configuring and Deploying Emergency CallingThis module covers the Location Information
Server (LIS) and how to implement Emergency dialing and Enhanced 911 (E9-1-1) where appropriate. The
module discusses the implementation and configuration of Emergency Services for a Lync infrastructure and

www.bispsolutions.com www.bisptrainings.com
Page 9

explores various configuration aspects of Emergency Services, such as location services, call routing and E9-1-
1.Lessons
Introducing Location Information Server
Overview of Setup and Call Flow
Designing Location Policies
Implementing LIS
Address Discovery
User Experience
Lab : Configuring the Lync Server 2013 Location Information Service for Emergency Calling and E9-1-1
Creating Emergency Routes and PSTN Usages
Configuring Number Manipulation on Trunks for Emergency Numbers
Defining LIS Locations
Experiencing LIS Features
Creating E9-1-1 Gateway Configuration
Verifying Emergency Calling through the E9-1-1 Gateway
Creating an Alternate Local Path for Emergency Calls
After completing this module, students will be able to:
Describe Location Information Server (LIS).
Describe how to set up and implement E9-1-1.
Design Location policies for an E9-1-1 implementation.
Configure LIS.
Describe how location discovery works.
Describe the process when a user makes an emergency call.
Module 6: PSTN IntegrationThis module discusses how to connect Microsoft Lync Server 2013 to a public
switched telephone network (PSTN) using an existing Public Branch Exchange (PBX), gateway or (Internet
Service Provider (ISP). Connection to the PSTN allows enterprise users to make calls to and receive calls from
outside external numbers using the same Lync client used for internal calls. Later lessons will cover Lync 2013
features to improve managing and interacting with external users connected through the PSTN.Lessons
Connecting to the PSTN
Connecting to the Existing PBX
M:N Interworking Routing
Call Routing Reliability
After completing this module, students will be able to:
Connect the Lync infrastructure to the PSTN.
Describe the different interoperability options.
Configure interworking networking.
Describe call routing reliability in Lync Server 2013.

www.bispsolutions.com www.bisptrainings.com
Page 10

Module 7: Lync Server 2013 and NetworkingThis module focuses on network requirements planning,
including Quality of Service (QoS), capacity, conferencing traffic, Edge placement, and bandwidth
management. The module also discusses how to plan and deploy Call Admission Control (CAC). Students will
learn about Lync networking dependencies, design guidelines, and best practices. The module also provides
background information on CAC and QoS, and design and configuration information. At the end of the
module, students will understand the networking requirements for Lync Enterprise Voice, and know how to
successfully design, implement and configure Lync for both QoS and CAC.Lessons
Planning for Media Requirements
Call Admission Control
Planning for Call Admission Control
Media Bypass
Lab : Implementing Call Admission Control
Configuring CAC Components
Verifying Bandwidth Policy Application
After completing this module, students will be able to:
Create network regions
Create bandwidth policy profiles
Create and associate network sites
Create network region links
Define routes between network regions
Create network inter-site policies
Enable Call Admission Control
Enable Media Bypass
Enable Lync Server 2013 for QoS
Module 8: Phones and Devices
This module discusses Lync phones and devices. At the end of the module the student will be able to deploy
and configure Lync phones and devices.
Lessons
Introduction to Phones and Devices
Device Deployment
Lync Server 2013 Phone Management
Analog Device Support
After completing this module, students will be able to:
Understand the differences between the different types of Lync phones.
Setup, configure and manage Lync Phone devices.
Deploy and support analogue phone devices.

www.bispsolutions.com www.bisptrainings.com
Page 11

Module 9: Online Configuration and MigrationThis module introduces Lync Online and hybrid scenarios as
well as explaining how to migrate users to Office 365. The different Lync online deployment architectures and
the differences in feature set and functionality are discussed.Lessons
Introduction to Office 365 Architecture
Hybrid Scenarios
Lync Online Policies
Integrating Lync Online and Lync On-Premise
Configuring Edge for Lync Online
User Migration between Lync On-Premises and Lync Online
Lab : Configuring a Hybrid Deployment of Lync Server 2013
Setting up Lync Hybrid Deployment with Lync Online
Preparing Online Services
Installing the Directory Synchronization Tool
Verifying the Hybrid Lync Deployment
After completing this module, students will be able to:
Describe Lync Online topology and architecture.
Describe the different scenarios that make up a Lync hybrid deployment.
Describe Lync policies and service plan offerings for Lync Online.
Deploy and configure Active Directory Federation Services (ADFS) and DirSync.
Set up federation with Office 365.
Migrate users between Lync On-Premises and Lync Online.
Module 10: Hybrid Voice and Unified MessagingThis module discusses integration of Lync Online with
Lync on-premises for the purpose of leveraging PSTN voice infrastructure located on-premise for the Lync
Online users. This is known as hybrid voice deployment. Students will learn how to setup hybrid voice for
Office 365 users as well as users that have been migrated to Lync Online from a Lync on-premises
deployment. This module also covers integration of Exchange Online UM messaging with both Lync Online
and Lync on-premises in a hybrid scenario.Lessons
Configuring Online Users for Enterprise Voice
Configuring the Lync Edge server to support Exchange UM Online
Enabling Users for Exchange UM Online
Lab : Configuring Enterprise Voice for Both Online and On-Premise Users
Configuring the Lync On-Premises Deployment to Work with Lync Online
Testing Voice Calls between Lync Online and On-Premises Deployment
After completing this module, students will be able to:
Configure online users for hybrid voice scenarios.
Create a hosted Exchange UM dial plan.
Create hosted Exchange UM auto attendants.

www.bispsolutions.com www.bisptrainings.com
Page 12

Enable Lync users for Exchange UM online.
Module 11: MonitoringThis module explains the requirements for quality of experience (QoE) monitoring.
students learn to interpret and use QoE reports to better manage and deliver the Lync Server 2013 user
experience.Lessons
Voice Quality Concepts
Exploring Lync Monitoring Server Components
Exploring Lync Monitoring Server Reports
RTP and RTCP Collected Information
Lab : Exploring Monitoring Server Reports
Reviewing Per-to-Peer Session Detail Reports
Reviewing Call Detail Reports
After completing this module, students will be able to:
Describe the requirements for installing Lync Monitoring server.
Identify the different built-in reports.
Describe each matrix available in the reports.
Module 12: Voice ResiliencyThis module explains the voice resiliency features of Lync Server 2013. The
module explores multiple failure scenarios, such as central site, branch, and WAN failover.Lessons
Voice Resiliency in Lync Server 2013
Lync Pool Resilience
Branch Office Resilience
Lab : Implementing Voice Resiliency in Lync Server 2013
Configuring a Survivable Branch Server
Testing and Verifying Branch Office Resiliency with a WAN
Testing and Verifying Branch Office Resiliency with a Pool
Testing and Verifying Branch Office Resiliency with an SBA
Testing and Verifying Central Site Voice Resiliency
After completing this module, students will be able to:
Describe the resiliency challenges related to Lync Enterprise Voice.
Describe the different Lync Server 2013 features that improve voice resiliency.
Design and deploy Branch office resiliency improvements.
Describe client behavior for different outage scenarios.