Ingles Tecnico - Mesero - 361

Atencin al Cliente
Facturacin
Crditos
Esta es una publicacin de la Escuela Nacional de Hotelera, Dentro del proyecto NIC/018,
fnanciado conjuntamente por los gobiernos de la Republica de Nicaragua
y el Gran Ducado de Luxemburgo.
Compilacin y Adecuacin de Contenido:
Darze Irazema Mendieta Reazco.
Revisin y Aprobacin:
Miriam Espinoza
Se permite la reproduccin total o parcial de la presente obra,
haciendo referencia a la fuente.
Managua, Nicaragua
Diciembre 2008.
Unidad I:
Protocolo de Bienvenida
Con esta unidad el alumno desarrollar la capacidad de:
Realizar actvidades de bienvenidas, saludos mediante el uso de
estrategias bsicas del idioma Ingls.
Unidad II:
Eventos y servicios en el hotel
Comunicar a los clientes la fecha y hora de inicio y cierre de distntos
eventos y servicios
Unidad III:
Direcciones
Informar la localizacin de lugares dentro del hotel y mediante el
uso de estrategias bsicas en el idioma Ingls
Unidad IV:
Men
Describir y nombrar los distntos tpos de comidas y bebidas
en el restaurante utlizando el idioma ingls.
Unidad V:
Solicitudes y servicios del cliente
Utlizar las habilidades y destrezas del idioma ingles
para dar respuesta a solicitudes y servicios al cliente.
Unidad VI:
Sugerencias
Utlizar el idioma ingls para brindar sugerencias a los
clientes en el restaurante
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Unidad I: Protocolo de Bienvenida
Nacionalidades
Greetngs and introductons
Reading
Read the conversation below
Meet the boss
Charlize: Good morning. My name is Charlize. Im the Head Waiter. Welcome to Madres.
George: Pleased to meet you. My name is George Larson.
Charlize: Before going to the restaurant Id like to introduce you to Mr. DeMars, the Manager of
the Whitehouse hotel.
George: The Whitehouse Hotel?
Charlize: Yes. The Madres Restaurant is part of the Whitehouse hotel. Here we are.
Heres the Managers offce. Hi Denise. Is Mr. DeMars in his offce?
Denise: Yes, he is.
Charlize: George, this is Denise Brant, one of the hotel receptionists.
George: Nice to meet you. Im George Larson.
Denise: Hello, George. Nice to meet you.
Charlize: Georges the new waiter. Good morning, Mr. DeMars.
Let me introduce you to George Larson, the new waiter.
COMPREHENSION
Answer the questions according to the read dialogue
1. What is the waiters name?
2. What is the name of the restaurant?
3. Who is Charlize?
4. Is Denise the new waitress?
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GRAMMAR
Complete with the words in the box
Personal details
1. __________: Larson
2. __________: George
3. __________: San Juan del Sur.
4. __________: 020 8248 6488
5. __________: 20
6. __________: Nicaraguan
What informaton do these questons ask for?
Questions Information
1. Where do you live? ____________________
2. Whats your frs name? ____________________
3. Whats your telephone number? ____________________
4. What do you do? ____________________
Greetng Introducing yourself Questons
Good Morning My name is George. How may I help you?
Good evening I am a Waiter. Do you need any help?
Good afernoon I am the head waiter. Do you have a reservaton?
Good night She is the new waitress. How do you do?
Have a nice day They are receptonists. How can I help you?
Hello I am 20 years old What is your name?
Hi I am the new bartender Do you have a reservaton?
How are you? I live in Managua. What can I do for you?
I am fne I am from Nicaragua. Would you like to order?
Welcome to He is the Manager Shall I take your coat?
Nice to meet you I am Nicaraguan May I have your order?
Pleasure to meet you I work in a restaurant. Are you ready to order?
Surname Telephone Number Age
Natonality

Present Job Address First name
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5. Whats your surname? ____________________
6. How old are you? ____________________
7. Where are your from? ____________________
Natonalites
Look at the different kind of foods and drinks and according to the fag write the nationality of each
one of them.

1. Paella ___________________ 2. hamburger ___________________
3. port ___________________ 4. Guinness ___________________
5. chocolates ___________________ 6. caviar ___________________
7. Wine and cheese ___________________ 8. Sushi ___________________
9. Giros ___________________ 10. Pasta ___________________
Dutch Portuguese French Chinese Greek
Britsh Irish American Belgian Nicaraguan
Japanese Italian Russian Spanish Algerian
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Vocabulary
Name Symbol Name Symbol
Informaton Restaurant
cofee shop handicap facilites
exit car park
telephone swimming-pool
men exchange
toilets women
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Some other countries and natonalites
Days of the week and some numbers
Country Natonality
Germany German
Denmark Danish
Sweden Swedish
Norway Norwegian
Switzerland Swiss
Austria Austrian
Days of the week Numbers
Monday Zero
Tuesday one
Wednesday two
Thursday three
Friday four
Saturday fve
Sunday six

seven
eight
nine
ten
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Verbo Be
Reading
Rosa: Good Morning!
George: Buenos das, Rosa
Rosa: Do you speak Spanish?
George: Not really. But I can speak French.
Rosa: Oh right! Is Sam here?
George: No, he always arrives late. Can I show you the restaurant?
Rosa: Oh. Yes, please.
George: Well, this is the reception area, with the cloakroom next to it, and heres the
Bar, where I work.
Rosa: Do you work alone in the bar?
George: Yes. I prepare all the drinks, attend the costumers at the bar and serve the drinks to
the tables. Would you like a coffee?
Rosa: No, thanks, I dont drink coffee. Can you show me the dining-room?
George: Sure. No, not that way: therere the toilets. The dining-rooms on the right.
Rosa: Oh, its really nice.
George: And theres a small private dining-room over there.
Comprehension
Answer the following questions according to the conversation above.
1. Does Peter speak Spanish?
2. Is Sam in the kitchen?
3. Does Peter have a lot of work?
4. Does Rosa drink coffee?
5. Is there only one dining-room?
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GRAMMAR
Structure
Fill in the blanks using Is/Are. Use short forms where possible.
1. I __________ the Manager of the Whitehouse hotel.
2. My name __________ Mr. DeMars
3. The hotel __________ in Main Street.
4. __________ a bar and restaurant too.
Afrmatve and Negatve Statements
The verb be has different forms after different subjects.
Affrmative and negative
Statements
Explanations Examples
Affrmative
Statements
Use am with the pronoun I.
Use are with plural nouns and
we, you, they, these, or those.
Use is with singular nouns and
he, she, it, this, or that.
I am Japanese.
The clients are in the restaurant.
You are the new barman.
The tables are in their place.
The wine is in on table 4.
Negative
Statements
Use not after a form of be in
negative sentences
I am not a bad barman.
She is not a good waitress.
PRONOUN + BE + NOUN
SINGULAR PLURAL
PRONOUN BE NOUN PRONOUN BE NOUN
I am A waiter We are American
You are a waitress You are Barmen
She is Japanese They are Clients
He is a barman
It is a special drink

Use only he or she
with people and
animals. All non-
living things are it.

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Complete the sentences with the correct form of be.
1. This __is__ Paul Bocuse. 4. They _____ two famous bartenders.
2. He _____ a famous French Waiter. 5. They _____ are very popular women.
3. He _____ the father of nouvelle cuisine too. 6. _____they good making any cocktails?
SPEAKING
Lets talk. Work in pairs. Answer the following questions with your partner and then show your answers
to the class.
1. What do these words mean? What are they in your language?
Speak arrive show prepare attend serve drink
Yes/No Questons and answers.
Affrmative and negative
Statements
Explanations Examples Affrmative Negative Examples
Affrmative
Questions
In a yes/no question, put the
verb before the subject
Verb Subject Complement
Am I in the right
table?
Am I early?
Are you from Japan?
Is this your coat Sir?
Are you ok here?
Yes, you are.
Yes, I am.
Yes, it is.
Yes, we are.
No, youre not
No, Im not.
No, its not.
No, were not
No, you
arent
No, it isnt
No, we
arent
Negative
Questions
Use negative questions to show
your expectation.
Arent you early?
Isnt that a teacher?
Arent they twins?
Yes, I am
Yes, it is.
Yes, they are.
No, Im not.
No, shes not
No, theyre
not
No, it isnt

No, they
arent
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Put afrmatve or negatve forms of be in the lines.
Read the questions and answers. Are there any mistakes in the underlined words? Rewrite the sentences
correctly. If there are no mistakes, write correct.
Example: Are you from Alaska? CORRECT.
a. Is you a barman? No, Im not. Im a Manager.
b. Is your friend a Manager too? Yes, Hes
c. Are I the only woman who came to apply for the barman job? No, you arent.
d. Arent you the Chief Manager? No, I arent.
e. Is Carlos and Collette general managers? Yes, they is.
f. Is the Kitchen in this building? No, its isnt.
LISTENING
Listen to the conversation as your teacher reads. What are they talking about and how much it coast?
George: Good Morning. Welcome to Madres Restaurant. Can I get you something to drink?
Mrs. Carter: Yes. Sweet tea please.
George: Ill be right back madam.
(LATER)
George: Here is your tea madam. Are you ready to order?
Mrs. Carter: No, not yet. Thanks. Im waiting for my husband. How much does the tea cost?
George: The tea is four dollars madam.
Mrs. Carter: Thanks very much.
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Vocabulary.
Name Symbol Name Symbol
buter plate Menu
cup meal
water glass bar
bread coat
dessert tablecloth
wine napkins
appetzer Plate or China
soup Glasses or glassware
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Pronombres Personales Demostratvos
DEMONSTRATIVE PRONOUNS
READING
Read the conversation below. Receiving guests.
George: Good evening madam. Good evening Sir.
Do you have a reservation?
Mr. Kerrigan: Yes, we do.
George: Could I have the name, please?
Mr. Kerrigan: Mr. and Mrs. Kerrigan.
George: Mr. and Mrs. Kerrigan.
- Table for two. Shall I take your coats?
Mr. Kerrigan: Yes, please. Can I leave my hat, too?
George: Certainly. Would you prefer to sit indoors or outdoors?
Mrs. Kerrigan: I think wed prefer indoors. What about the table near the piano?
George: Im very sorry madam. Im afraid that table is not available. But the round one
near the window is free.
Mr. Kerrigan: Perfect. Thats fne.
George: Follow me, please. Ill show you to your table.
Mr. Kerrigan: Thank you.
George: Here is the menu.
COMPREHENSION
Look at the following list of actions, tick the things he does.
1. Greet the guests _____ ____________________
2. Ask for the name _____ ____________________
3. Offer the guests a coffee _____ ____________________
4. Offer a choice of seats _____ ____________________
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5. Offer the booking details _____ ____________________
6. Apologizes and explain problem _____ ____________________
7. Suggest seats _____ ____________________
8. Show the kitchen to the guests _____ ____________________
9. Present the menu _____ ____________________
10. Ask if there is a booking _____ ____________________
GRAMMAR
Structure
USING THIS, THAT AND THESE, THOSE
This is (Thiss) her bottle of cider.
In spoken English, this is usually pro-
nounced as thiss. It is not used in
writing.
I have a bottle of cider in my hand. These bottles are good.
I see several bottles in your bar. Those bottles are better.
These are my bottles of cider.
Those are your bottles of cider.
These bottles = the bottles are near
me and there are several.
Those bottles = the bottles are not near
me and there are several.
Complete the sentences with this is, that is, these are or those are.
Tableware for lunch and dinner
1. __________ salt-pepper pots
2. __________ side plates.
3. __________ a dinner plate.
Near
Far
Far
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4. __________ a soup spoon.
5. __________ an ashtray.
6. __________ forks.
7. __________ a glass.
9. __________ a dessert spoon.
10. __________ a soup bowl.
11. __________ napkins.
12. __________ tablecloth.
Near
Far
Near
Near
Far
Far
Near
Near
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SPEAKING
Lets talk. Pair work. Make sentences with the following words. Then share them with your pair. Use this
is, that is, these are and those are.
1. Menu 6. Napkins
2. Meal 7. Plates
3. Bar 8. Glassware
4. Coat. 9. Appetizer
5. Tablecloth 10. Soup.
Switch roles
1. Glasses 6. Butter plate
2. Dessert 7. Cup
3. Wine 8. Salt pepper pot
4. Water glass 9. Side plates
5. Bread 10. Dinner plate
EXPRESSIONS TO LEARN AND STRUCTURES TO PRACTICE
Could/Would/May and Shall.
Vocabulary
Get the meanings of the following words in an English-English dictionary or internet.
Bitter Draught Draught Rum Tonic
Bottled Dry Dry Sherry Whisky
Charge Gin Gin Small Wine
Cider Half Half Soda
Drinks Ice Ice Sweet

Very polite/formal

Could I have your beer?

May I have your key
card?

Would you like ice?

Would I take your coats?

Less formal

What will you have?

Can I have my key?

Can you follow me?

I will show you to your table

What can I get you?

What would you like?

Requesting
permission politely or
offering a service.

Shall I charge this to
your bill?

Shall I take your coat?

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Choose the correct option to complete these useful restaurant phrases.
Could / Shall 1. I have your name, please?
Would / Shall 2. I take your coats?
Would / May 3. you prefer to sit indoors or outdoors?
May / Will 4. I suggest the terrace?
Shall / Can 5. we order, please?
Would / Shall 6. you like to take a sit?
Ill / May 7. show you to your table.
Would / Will 8. you like to see the wine list?
Im afraid you 9. wont / cant smoke here.
Can / May 10. you follow me, please?
In pairs as guest and barman, order drinks using the words to help you.
Example:
Gin and tonic Guest: Can I have a gin and tonic?
Ice and lemon Barman: Would you like ice and lemon?

1. Sherry 4. Whisky
Sweet/dry Water/soda
2. Beer 5. Lager
Pint/half Draught/bottled
3. Port 6. Vodka and tonic
Small/large Ice
LISTENING
Listen to the sentences. Circle the words you here.
Read to the student different sentences using the following words: Soup spoon, ashtray, Forks, glass, knives,
dessert spoon, and soup bowl, beer, tonic, martini.
Example: _____ is my pen. This That
1. This That
2. This That
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3. This That
4. This That
5. This That
6. This That
7. This That
8. This That
9. This That
10. This That
Nmeros
Numbers from 0 to 50.
READING
Group work. In groups of four persons read the dialogue below and dramatize it with your classmates.
George, the waiter of Madres restaurant, introduces a new cook to the restaurant.
Rosa: Good Evening everybody. Hi, George!
George: Hi, Rosa! Hey Guys, this is Rosa, the new cook. She starts work tomorrow.
Peter: Hello Rosa. Im Peter. Rosas a charming name for a beautiful Italian lady
Rosa: Im not Italian. Im Spanish!
George: Peters the bartender. And this is Joao, the new waiter.
Rosa: Where are you from, Joao?
Joao: Im from So Paulo, in Brazil.
Rosa: The country of Samba!
Peter: Im British!
Joao: Are you British George?
George: No, Im not. Im from the U.S. And I make the best hamburger in London!
Peter: All right, George, we know that but fsh and ships is still the best!
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COMPREHENSION
Complete according to the dialogue above.
Name Job Nationality
______________ __Head Chef___ ______________
____Rosa______ ______________ ______________
____Peter______ ______________ ______________
______________ ______________ ____ Brazilian___
GRAMMAR
Numbers
I ordered forty two bottles of vodka.
She is a waitress and she is thirty two years old.
0 Zero 11 eleven 22 twenty two 33 thirty three 44 forty four
1 one 12 twelve 23 twenty three 34 thirty four 45 forty fve
2 two 13 thirteen 24 twenty four 35 thirty fve 46 forty six
3 three 14 fourteen 25 twenty fve 36 thirty six 47 forty seven
4 four 15 ffteen 26 twenty six 37 thirty seven 48 forty eight
5 fve 16 sixteen 27 twenty seven 38 thirty eight 49 forty nine
6 six 17 seventeen 28 twenty eight 39 thirty nine 50 ffty.
7 seven 18 eighteen 29 twenty nine 40 forty
8 eight 19 nineteen 30 thirty 41 forty one
9 nine 20 twenty 31 thirty one 42 forty two
10 ten 21 twenty one 32 thirty two 43 forty three
Ordinal Numbers
First Eleventh
second twelfth
third thirteenth
fourth fourteenth
ffth ffteenth
sixth sixteenth
seventh Seventeenth
eighth Eighteenth
Ninth Nineteenth
Tenth Twentieth
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Liquors, mixers, wines and cocktails
SPEAKING
Make groups of three and introduce yourself to your classmates.
Example: Good Morning! My name is George. I am twenty years old. I have one brother and two sisters.
One of my sisters is eight years old, her name is Susan, and the other one is two years old, her name is Mary.
My brother is the oldest; he is twenty fve years old and his name is Albert. I study housekeeping because I
like helping and meeting people.
Complete the empty spaces with the number you hear. Some numbers are in the box.
1. There are ________ bottles of wine on table fve.
2. There are ________ tablespoons.
3. There are ________ knives in the kitchen.
4. There are ________ liquid measuring cups.
5. There are ________ Juicers on the bar too.
6. There is ________ a shaker on the bar.
7. There are ________ blenders to make different cocktails
Some services and and events
READING
Mrs. Kerrigan: Excuse me, young man.
George: Good Evening madam. Can I help you?
Mrs. Kerrigan: Yes, I would like to know what kind of services the hotel has, please.
George: The hotel offers several services. One of them is the bar, other, is the storage room.
There is a gym, a restaurant, a rent an auto service, a boutique, a beauty salon,
a coffee shop, a pool and a dance foor that is in the restaurant, a music room, a
banquet room too. Oh, we have internet connection, photocopying, laundry, airport
shuttle; wake up service and bell service too.
Mrs. Kerrigan: Thank you very much.
George: May help you with anything else madam?
Mrs. Kerrigan: No, thanks.
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COMPREHENSION
Answer the following questions according to the dialogue above.
What kind of services the hotel offers to the clients? 1.
Did Mrs. Kerrigan need anything else? 2.
Events
READING
George is preparing a wedding banquet at Madres restaurant. Charlize calls him to check the preparations.
Listen and say whether the sentences are true or false.
George: Hello, Madres Restaurant
Charlize: George, its Charlize. How is it going? Is everything ready for the banquet?
George: Well, the tables are ready, in a U-shape, and now Im going to lay them.
Charlize: great. What tablecloth are you going to use?
George: I got the pink linen from the laundry, and the napkins.
Charlize: Good. And do we have enough plates?
George: Yes.
Charlize: Fine. What glasses are you going to use? The Venetian?
George: No, Im going to use the Bohemian. They go with the Limoges plates perfectly.
Charlize: Excellent George! You seem to have everything under control. Well done.
COMPREHENSION
1. The tables are in the blanket style.
2. George is going to use a pink tablecloth.
3. Charlize tells George to use the Venetian crystal.
4. The Venetian Champagne glasses go with the Limoges pages.
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WORDS TO KNOW
Spirits
(Hard liquor)
Mixers
Ashtray Soda
Whisky Tonic
Gin Ginger ale
Brandy Coke
Cognac Juice
Pastis
Rum
Vodka
Wines
(fortifed)
Liquors
Vermouth Baileys Irish cream
Sherry Benedictine
Port Chartreuse
Dubonnet Cointreau
Madeira Cuarenta y tres
Muscatel Drambuie
Wines
(table)
Grand marnier
Bordeaux Sambuca
Beaujolais Strega
Chianti Tia Maria
Rioja Cocktails
Mosel Americano
Riesling Bloody Mary
Muscadet Bronx
Macon Pina colada
Barsac Tequila sunrise
Chablis Tom Collins
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Unidad II: Eventos y Servicios en el Hotel
Das y meses del ao
READING
George: Good afternoon, Madres Restaurant. Can I help you?
Mr. Montgomery: Id like to reserve a table, please.
George: Certainly Sir. For what day, please.
Mr. Montgomery: For today.
George: Ok, so thats the 7th. And what time?
Mr. Montgomery: Half seven, please.
George: And for how many people?
Mr. Montgomery: Just two, please.
George: Is that smoking or non-smoking?
Mr. Montgomery: Non-smoking.
George: Ok, sir, thats no problem. And what name is it, please?
Mr. Montgomery: Montgomery.
George: Could you spell that, please sir?
Mr. Montgomery: Yes, its M-O-N-T-G-O-M-E-R-Y.
George: Thank you. So, thats a table for two at seven-thirty this evening.
Thank you very much Mr. Montgomery. See you this evening.
Mr. Montgomery: Thats great. Thanks. Bye.
COMPREHENSION
Complete the booking form below according to the conversation above
1. Name: ______________________
2. Date: _______________________
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3. Time: _______________________
4. Number of people: _____________
5. Non/Smoking: ________________
Preposiciones In/On
Prepositons of tme
GRAMMAR
PREPOSITIONS OF TIME
At
(a) Mr. Montgomery has a reservation at 6:30.
(b) She has an interview with Charlize at 3:00
(c) We try to sleep at night.
at + specifc time on the clock.
At + night
In
(d) The banquet is in October.
(e) She was born in 1989.
(f) We have a festival in the morning
in + a specifc month
in + a specifc year
in + the morning
in + the afternoon
in + the evening
On
(i) We have a wedding on Monday
(j) I was born on February 9th, 1988.
on + a specifc day on the week
on + a specifc date
fromto k) We have a lot to do from 1:00 to 2:00. from (a specifc time) to (a specifc time)
Complete the text with the correct preposition. You can use the same preposition more than once.
This is Mark, our Head Chef. Hes very busy, because he prepares all the meals
at Madres. He arrives at the restaurant _at_ 9:00 __________ the morning. Hes
specially busy _____ lunch-time. Lunch is served _____ 12:00 _____ 14:00 every
day. The restaurant is open _____ Tuesday _____ Sunday. On Saturday evening the
restaurant is usually full, so Mark starts preparing the dishes _____ the afternoon.
_____ Sunday he prepares a special meal. Mark always prepares a delicious cake for
his birthday. His birthday is _____ November. _____ autumn he usually prepares his
specialty: marrons glacs. _____ September Mark goes away on holiday. He always
says he needs It.!
Estructuras Interrogatvas en fechas y horas
SPEAKING
Questions and short answers about time.
Work in pairs. Ask questions and give answers for the following information. Then write them down.
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Example:
Time/Launch: What time do you serve launch?
12:30-2:00: We serve lunch from 12:30 to 2:00.
1. Open/every day?
Closed/Mondays
2. Time/dinner?
7-11
3. Table for 6/Saturday lunch
Yes/time?
4. Open/Evening?
Seven Oclock
5. Have/Single room/Friday?
Certainly/name?
Work in pairs. Find out when your partner does the things below and then read your answers to the rest
of the class.
wake up have breakfast get dressed go to work have lunch
go out have dinner watch TV go to bed
A: When do you make up? B: I wake up at seven-thirty. How about You?
Vocabulary
Tableware for breakfast
Teapot 3 Saucer sugar pot Coffee pot tray
milk jog cup cereal bowl Teaspoon dessert spoon
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Nmeros/Numbers
51 ffty one 62 sixty two 73 seventy three 84 eighty four 95 ninety fve
52 ffty two 63 sixty three 74 seventy four 85 eighty fve 96 ninety six
53 ffty three 64 sixty four 75 seventy fve 86 eighty six 97 ninety seven
54 ffty four 65 sixty fve 76 seventy six 87 eighty seven 98 ninety eight
55 ffty fve 66 sixty six 77 seventy seven 88 eighty eight 99 ninety nine
56 ffty six 67 sixty seven 78 seventy eight 89 eighty nine 100 One hundred
57 ffty seven 68 sixty eight 79 seventy nine 90 ninety 200 two hundred
58 ffty eight 69 sixty nine 80 eighty 91 ninety one 300 three hundred
59 ffty nine 70 seventy 81 eighty one 92 ninety two 400 four hundred
60 sixty 71 seventy one 82 eighty two 93 ninety three 500 fve hundred
61 sixty one 72 seventy two 83 eighty three 94 ninety four 600 six hundred
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Unidad III: Direcciones
Localizaciones de lugares en el hotel
Places/workplaces
Parts of the restaurant
Smoking section Kitchen Fish section Dining-room Cloakroom
Sauce section Toilets Meat section Pastry section
Match the words in the box to the pictures. Then practice saying the words
Terrace 7 smoking section piano window indoors
outdoors bar corner dance foor non-smoking section

RESTAURANT
2 _____________
1____________ 3_____________
4_____________
NON-SMOKING
SECTION
PRIVATE DINING-
ROOM
GENTS
LADIES
5_________________
DISHWASHING
SECTION
6_______________
7________________
PASTRY SECTION
8_______________
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Prepositons of place
READING
George: So, What do you think of the restaurant, Rosa?
Rosa: Well, its very nice, but Id like to see the kitchen.
George: Come with me, then. Javier, Josh, let me introduce you to Rosa. Rosas the new
cook. Shes in charge of the fsh section.
Javier: Im Javier the pastry cook and Josh works with me in the pastry section.
George: Joshs the commis. In the mornings he helps me to bake rolls and croissants for
breakfast and then he prepares dessert. But he can help you at lunch-time.
Rosa: Oh, great! And wheres the fsh section?
George: Its over here, next to the vegetable section.
Rosa: Is there an oven and stove just for the fsh cook?
George: Theres an oven here just for you but there isnt a stove. There are four stoves in
the middle and you share them with the other cooks.
Rosa: Ok, thats fne. It all looks great.
COMPREHENSION
Write if the following sentences are true or false. Correct the false sentences.
1. Rosa likes the restaurant
2. Rosa is a fsh cook
3. Javier and Josh prepare rolls and croissants for dessert.
4. Javier can assist Rosa.
5. Rosa shares an oven with the other cooks.
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GRAMMAR
Look at the following prepositions and their pictures. Look in the dictionary or internet the ones are not
in the square.
Above Beside In the back of Near Under
Around Between In front of Next to To
At Far(away) from here In the front of On Toward
Behind In In the middle of On top of across from
Below In back of Inside Outside
Prepositions Picture
Beside
Next to
Near
Between
Far (away) from

on top of
On
Under
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Match the prepositions in the box to the pictures. Then practice saying the words
next to in on under on the left of on the right of in the middle of
Describe the pictures by completing the sentences with the prepositional expressions of place. There may
be more that one possible completion.
The apple is _______on, on top of________ the plate.
The apple is __________________________ the plate.
The apple is ___________________________ the plate.

The apple is ____________________ the glass.
The apple isnt near the glass. It is ____________________the glass.
The apple is ____________________________ the glass.
The apple is _________________________ the glasses
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The hand is _________________________ the glass
The dog is in ____________________ of the car
The dog is in ____________________ of the car.
Verbo To be y pronombres personales
Review of verb to be/Contractions
READING
Read the following conversation below.
George: Good Morning, Madres Restaurant. Can I help you?
Ms Porter: Yes, you can. My name is Georgina Porter. Im getting married. Its my ffth wedding,
And Id like a banquet. Im not planning a large banquet. Just a small party for twenty
Five people.
George: We have a private dining-room for thirty people. The Bergman Lounge.
Ms Porter: Oh, thats great! And where exactly is the
George: The Madres madam. The address is 5 Hanover Street.
Ms Porter: Oh, and wheres that? Im from the States, you see. I live in Maryland.
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George: But, where are you staying in London madam?
Ms Porter: Oh, yes. Im staying at the Queen Victoria Hotel, near Oxford Circus. So, how can I
Get to your restaurant?
George: Its very easy madam. Go along Regent Street in the direction of the Piccadilly
Circus. Pass Princes Street, then turn right into Hanover Street and go straight on for
About 100 meters. The restaurant is on your right.
Ms Porter: Ok, thats great. Thank you very much.
COMPREHENSION
1. What does Ms. Porter want?
2. How many people can eat in the Bergman Lounge?
3. Where is Ms Porter from?
4. Where is Ms Porter staying at the moment?
5. What street is the Madres Street?
Contractons of verb BE
Contractions are short forms. Use them in conversation and informal writing. Use full forms in more formal
writing.
Contractions
Full Forms Contractions
Affrmative
I am the head chef
He is a head waiter.
She is the head waitress.
It is the freezer.
We are salad cookers.
You are very good meat cookers.
They are dining room assistant.
Im the head chief.
Hes a head waiter.
Shes the head waitress.
Its the freezer.
Were salad cookers.
Youre very good meat cookers.
Theyre dining room attendants.
Contractions
Negative
I am not very kind with the guests.
He is not pleasant.
She is not polite.
It is not a glass.
We are not punctual.
You are not caring.
They are not positive.
Im not very kind with the guests.
Hes not pleasant.
Shes not polite.
Its not a glass.
Were not punctual.
Youre not caring.
Theyre not positive.
no contraction)
He isnt pleasant.
She isnt polite.
It isnt a glass.
We arent punctual.
You arent caring.
They arent positive.
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LISTENING
Listen to the sentences. Write the contractions you here. Use the words in the list.
Example
You will hear: You are in class. Youre a student.
You will write. ___Youre_____ a student.
1. __________ Polite.
2. __________ Positive.
3. __________ Enthusiastic.
4. __________ A manager.
5. __________ Front Offce Manager
6. __________ Chiefs engineer.
7. __________ Very professionals.
8. __________ Shaker.
Complete the sentences. Use contractions (Pronoun + be) and the negative form.
a. Sara is a student. _____ In my class.
b. Jim is a student. _____ In my class.
c. I have one brother. _____ Twenty years old.
d. I have two sisters. _________ Students.
e. I have a dictionary. _____ On my desk.
f. I like my classmates. ________ Friendly.
g. I have three books. _______ On my desk.
h. My brother is twenty years old. _____ married.
i. The instructor _____ (not) here yet. She _____ late.
j. No, She _____ (not). It _____ early. It _____ (not) even 9:45. A lot of students _____ (not) here yet
either.
Im
Youre
Shes
Hes
Its
Were
Theyre
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Information questions
THE SIMPLE PRESENT ASKING INFORMATION QUESTIONS WITH WH WORDS
(WHERE) + DO/DOES + SUBJECT + MAIN VERB SHORT ANSWER a) = a yes/no question
(b) = an information question
Where asks for information
about a place.
The form of yes/no questions
and information questions is the
same:
Do/Does + Subject + main verb
(a) Do you live in Miami?
(b) Where do you live?
Yes, I do
No, I dont
In Miami.
(c) Does Gina live in Rome?
(d) Where does Gina live?
Yes, She does
No, She doesnt.
In Rome.
WHEN
+ DO/DOES + SUBJECT + MAIN VERB
WHAT TIME SHORT ANSWER
When and what time ask for
information about time.
(a) When do you serve the special dish of the day?
(b) What time do you serve the special dish of the day?
At nine Oclock.
At nine Oclock.
ASKING QUESTIONS WITH WHAT, WHO, HOW + BE
(a) What is this? Its a pen.
(b) Who is that man? Thats George.
(c) What are those? Theyre shakers
(d) Who are they? Theyre Mr. And Mrs. Lee.
What asks about things.
Who asks about people.
Note: In questions with what and who,
- is is followed by a singular word.
- Are is followed by a plural word.
(e) Whats this?
(f) Whos that man?
CONTRACTIONS
What is = whats
who is = whos
Match the questions with the answers.
1. What do you do? a) Fine, thanks.
2. Who is that man? b) Im a waiter.
3. Where is the toilet? c) Its my wedding day.
4. When do you open? d) Its near the entrance.
5. How are you? e) At eleven Oclock.
6. Why are you nervous? f) He is the bartender.

What are these words
in your language?

What?
When?
Where?
Who?
Why?
How?

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SPEAKING
Work with a partner. Talk about things and people in a restaurant. You can look at your book before you
speak. When you speak, look at your partner. Use ENAHs Restaurant.
Example: Whats this?
PARTNER A (book open): Whats this? (Indicating a window)
PARTNER B (book closed): This is your grammar book.
PARTNER A (book open): Whos that? (Indicating a classmate)
PARTNER B (book closed): Thats Ivan.
1. Whats this?
2. Whos that?
3. Whats that?
4. What are these?
5. Whos this?
6. What are those?
Switch roles.
PARTNER A: Close your book
PARTNER B: Open you book. Your turn to ask questions. Use new people and things in your questions.
7. Whos this?
8. Whats this?
9. What are those?
10. Whats that?
11. Whos that?
12. What are these?
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Unidad IV:Men
Menu
Vocabulary
Methods of Cooking Grilled Meat Some Vegetables
Grill blue peas caulifower
boil rare onion tomato
roast medium rare carrot beans
fry medium rare asparagus peppers
poach well done potato mushrooms
stew Types of meat avocado watercress
bake beef garlic radishes
steam pork cabbage artichoke
veal lettuce leek
lamb turnip cucumber
Some Fruits
apple orange pear peach
pineapple lemon grapefruit plum
apricot melon grape blackberry
prune strawberry raspberry redcurrant
blueberry mango gooseberry
blackcurrant cherry banana
EXPRESSIONS TO LEARN AND STRUCTURES TO PRACTICE
Use the for a particular named item, to name something a second time or to talk about something specifc.
Use a/an for a non particular named item. Use an before words that begin with vowels. A/an mean one and
are for countable nouns. Use some for uncountable.
Example: A: Would you like an appetizer? (not specifc)
B: Yes. The fried clams sound delicious. (specifc: theyre on the menu)
A: It comes with a salad.
B: Ok. Ill have the salad.

A/An/The

Id like a beer.

I would like an aperitif.

The beer is good.

A/Some

Id like a glass/beer/soup

Id like some bread/water.

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Fill in the blanks with a or the:
1. _____ hotel is in _____ city centre.
2. Would you like _____ aperitif?
3. Here is _____ menu.
4. Can I have _____ dry martini, please?
5. Do you have _____ reservation?
6. Could we have _____ wine list?
Write a, an or the.
Husband: What do you feel like eating tonight?
Wife: Well, __________ seafood special sounds delicious. I think
Ill order that. What about you?
Husband: Im not sure. Im really in the mood for __________ spicy dish.
Wife: Well, what about __________ Thai chicken?
Thai food is usually spicy.
Husband: Sounds good.
LATER
Husband: Excuse me! Were ready to order.
Waiter: Certainly. Would you like to start with _____ appetizer or soup? Our soup of the day
Is tortilla soup-thats _____ Mexican specialty.
Husband: Is _____ tortilla soup spicy?
Waiter: Not very. But we can give you hot pepper sauce to put into if youd like.
Husband: OK. Ill have _____ tortilla soup- with the hot sauce on the side.
Wife: Ill have the same thing, please.
Waiter: And for your main course? We have _____ nice seafood special on _____
menu tonight.
Wife: Good. Ill have _____ seafood special.
Husband: Hmm. I love Thai food. Ill have _____ Thai chicken.
Waiter: You wont need hot sauce with that, sir!
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You are a waiter/waitress. Ask if your costumer wants what is in the pictures. Write the sentences frst,
and then look for a partner.
Examples:
Would you like a?
The?
Some?
Would you like some wine?
or
Would you like a glass of wine?
Count and Noncounts nouns
REVIEW OF VOCABULARY
Would/Could and May
Pair the openers on the left with a phrase on the right. Which scene does each sentence belong in a, b, or c.
1. Would you like Coffee, Bella?
2. Do you want some more drinks?
3. Could I have the Graves, sir?
4. Can I get you to order now, madam?
5. Would you like Your name, please?
6. May I suggest sparkling or still, madam?
Fill in the blanks using on, in, with.
1. He puts the food _____ the table.
2. She likes biscuit _____ cheese.
3. The wine bottle is _____ the bucket _____ the table.
4. Id like a green salad _____ my steak.
5. I dont like cream _____ my coffee.
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READING
Rosa: Oh, what a day. Im so tired!
George: How about a Spanish cocktail for a beautiful Spanish lady: a Mojito!
Rosa: Is that with rum?
George: It sure is. Rum, soda water, lime juice, sugar and mint sprig.
Rosa: Im sure its delicious but its not Spanish, Its Cuban. Anyway, I dont like rum.
George: Ok, what about a Margarita then?
Rosa: I dont know. I think Id prefer something non-alcoholic.
George: No problem. One non-alcoholic cocktail coming up! Right, try this.
Rosa: Hmmm. That is great. What is it?
George: A San Francisco. You mix pineapple, orange and grapefruit juice. Then add grenadine and a
splash of soda water and serve it.
Rosa: It sounds easy but how much of each ingredient do you need?
George: Dont worry, I can give you the recipe.
Rosa: That is great. I can make it for my friends. Thanks George.
COMPREHENSION
Read the conversation above and say whether the sentences below are true or false. Then correct the false
sentences.
1. Rosa is very tired.
2. The Mojito is a Spanish cocktail.
3. There is lime juice in the Mojito.
4. Rosa would like a soft drink.
5. The San Francisco has orange juice in it.
6. Rosa asks for the San Francisco recipe.

Count nouns name things you can count. They are singular or plural. Non-count nouns
name thing you can not count. They are not singular or plural. Dont use a, an or a number
with non-count nouns.

TIP
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GRAMMAR
Some and any Explanations Singular Plural
Count
Nouns
Both count nouns and non
count nouns use Some or
Any.
There are some eggs in
the fridge.
There is some sugar in
the pot.
Are there any glasses on
the tray?
There isnt any Ketchup.
Look at the sentences
above and underline the
correct options below.
We use some with
positive verbs/negative
verbs/questions.
We use any with positive
verbs/negative verbs/
questions.
Count nouns have both
singular and plural forms.
Singular count nouns can
have a/an or a number
before them; most plural
count nouns have an -s/-es
ending.
There is a spoon behind
the bar.
There are fve spoons
behind the bar.
There is one waiter.
There is one restaurant.
three meals
some eggs
waiters
some gyms
restaurants
Noncount
Nouns Noncount nouns are always
singular.
They have no plural form (no
-s/-es endings).
Most noncount nouns name
an item made up of smaller
or different parts.
Some noncount nouns
name abstract things, such
as ideas, feelings, and
concepts.
Noncount nouns are always
singular.
They have no plural form
(no -s/-es endings).
Most noncount nouns
name an item made up of
smaller or different parts.
Some noncount nouns
name abstract things, such
as ideas, feelings, and
concepts.

Count nouns

An appetizer an onion
An apple an orange
A cookie a sandwich
An egg a vegetable

Non-count nouns

Bread Juice fruit
Candy lettuce rice
Cheese meat salt
Chocolate milk seafood
Coffee pasta soup
Sugar
Complete the description of the above picture with some or any.
There are __some__ glasses and ________ bottles on the table, but there arent ________ plates. Theres
________ salt, sugar and ice but there isnt ________ pepper. There are ________ eggs and theres ________
tomato juice. There isnt ________ milk and there arent ________ napkins. There are ________ cocktail
shakers, too.
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Match the words to the pictures. Use a dictionary to help you. Which can be counted? Mark them as
Countable (C) or uncountable (U).
Eggs 8 sugar salt glasses tomato
juice
bottles cocktail
shakers
Ice
SPEAKING
Your teacher will stick the name of a drink on your back. Ask other students Yes/No questions to fnd out
the name of the drink.
A: Is it an alcoholic drink? B: No, it isnt
LISTENING
Ordering a drink. George serves two guests. Listen and choose the correct answers for the questions
below.
George: Would you like to order a drink?
Mr. Kerrigan: Yes, could we see the wine list, please?
George: Certainly Sir, here it is.
Mr. Kerrigan: Thank you. Ill have a glass of dry white wine. And you, dear?
Mrs. Kerrigan: Could I see the list too, please?
Mr. Kerrigan: Oh, yes, of course. Sorry.
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Mrs. Kerrigan: Thank you. There are some nice aperitifs. A sherry would be nice.
No, I think a Martini. And could I have some ice in it, please?
George: Certainly madam. So, thats a dry white wine and a Martini with ice.
Mrs. Kerrigan: Excuse me, could you close the window, please? Its a bit cold.
George: Certainly madam.
Mr. Kerrigan: If youre cold, why do you want ice in your drink?
COPREHENSION
Choose the correct answers for the questions below.
1. How many people are there in the conversation?
a. Two
b. Three
c. Four
2. What does Mr. Kerrigan ask to see?
a. The menu
b. The bill
c. The wine list
3. What does Mr. Kerrigan order?
a. A beer
b. A glass of wine
c. A whisky
4. What drink does Mrs. Kerrigan order?
a. A Martini
b. A sherry
c. A gin and tonic
5. What does Mrs. Kerrigan ask Jan to do?
a. Close the window
b. Move the table
c. Turn the heating up
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6. What kind of drink Mrs. Kerrigan order?
a. A soft drink
b. An aperitif
c. A coffee
Put some or any in the blanks:
1. Im afraid we havent ________ left.
2. Id like ________ peas, please.
3. They havent ________ tables free.
4. Do you have ________ tomato soup?
5. Would you like ________ mineral water?
6. Are there ________ staff missing tonight?
Look at this sentence: Im afraid we havent any sole but the turbot is excellent. With a partner make
similar sentences with 1, 2 and 3. A: Ask questions as a client and B: Answer questions as a waiter/waitress.
1. No fllet steak/the rumps very good.
2. No pt de foie gras/the pt de canard is excellent.
3. No cod/the plaice is very good.
Vocabulary
Tableware for drinks
Match the drinks to the pictures. What are the drinks in cups, mugs or glasses?
Hot chocolate 3 cocktail beer wine coffee champagne tea Ice
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Quantfers
GRAMMAR
EXPRESSIONS OF QUANTITY
EXPRESSIONS OF
QUANTITY
USED WITH COUNT
NOUNS
USED WITH NONCOUNT
NOUNS
An expression of
quantity may precede of
a noun. Some expression
of quantity are used only
with count nouns, as in
(a) and (b)
one
(a) each
every
one apple
each apple
every apple
two, etc.
both
a couple of
(b) a few
several
many
a number of
two apples
both apples
a couple of apples
a few apples
several apples
many apples
a number of apples
a little
(c) much
a great deal of
a little rice
much rice
a great deal of rice
some are used only with
noncount nouns, as in
(c).
no
some/any
(d) a lot of/lots of
plenty of
most
all
no apples
some/any apples
a lot of/lots of apples
plenty of apples
most apples
all apples
no rice
some/any rice
a lot of/lots of rice
plenty of rice
most rice
all rice
Some are used with both
count and noncount
nouns, as in (d).
One, each and every.
SINGULAR EXPRESSIONS OF QUANTITY: ONE, EACH, EVERY.
a) One soda is on the table.
(b) Each soda is served by the waitresses.
(c) Every soda is 4 dollars.
One, each, and every are followed immediately
by singular count nouns (never plural nouns, never
noncount nouns).
(d) One of the waiters was late to work.
(e) Each (one) of the waitresses has a schedule.
(f) Every one of the waiters has a schedule
One of, each of, and every one of are followed by
specifc plural count nouns (never singular nouns;
never noncount nouns).
Each and every have essentially the same meaning.
Each is used when the speaker is thinking of one person/thing at a time: Each
Housekeeper has a schedule. = Mary has a schedule. Carlos has a schedule.
Every is used when the speaker means all: Every housekeeper has a schedule.
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Some and Any
SOME AND ANY
Some
Use some in affrmative statements and questions.
Please buy some napkins.
Theres some milk in that cup.
Do you have some shopping bags?
Would you like some spaghetti?
Any
Use any in negative statements and in affrmative
and negative questions
There arent any plates on the table.
I dont use any salt at all.
Do you have any pots in your kitchen?
Isnt there any fsh?
Complete the sentences. Use a or some.
a. Paula, Id like _____ ham sandwich, and Id like _____ milk.
b. Id like ____ fsh sandwich and _____ rice.
c. I want _____ hamburger _____ and _____ fries.
d. We want _____ hamburger, and she wants _____ hot dog. All of us want ____ juice.
e. I want _____ cheese on my hamburger, please.
f. Id like _____ piece of cheesecake on my dessert.
g. Wed like ____ eggs for breakfast.
h. Would you like _____ glass of water?
Few/Litle and A few/A litle
A FEW/ A LITTLE AND FEW/LITTLE
A few A few is used with count nouns in affrmative
statements and affrmative and negative questions.
There are a few olives in the har.
Would you like a few potatoes?
Arent there a few cookies in the box Paula?
Any
A little is used with noncount nouns in affrmative
statements and affrmative and negative questions.
Id like a little tomato sauce on my pasta.
Is there a little sugar on that bowl?
Dont you want a little milk in your tea?
Few
Few is used with plural countable nouns.
When we say Few it means nearly none.
Few is a negative idea.
I feel bad for her. She has few friends in the
hotel.
Little
Little is used with uncountable nouns
When we say little it means nearly none, nearly nothing.
Little is a negative idea.
I have little money. I dont even have enough
money to buy food for dinner.
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Put a few or a little on each line.
Example: Do you have time for ____a little_____ coffee and ____a few_____ cookies?
a. I usually put __________ sugar in my tea.
b. Cooks need __________ pots and pans to make dinner.
c. Can you get me __________ apples and __________ orange juice, please?
d. Id like __________ napkins, please.
e. Does your brother want __________ pieces of bacon with his eggs?
f. Would you like __________ soup?
g. There are __________ forks, but there arent any spoons.
h. Were having __________ cake for dessert and __________ cups of coffee.
Much/Many
Explanations Examples Possible
Answer
Many
Many is for plural nouns in affrmative and
negative statements and questions. Used with
Count nouns.
I dont like many kinds of vegetables.
Arent there any eggs on the
refrigerator?
Bottles of milk, jars of marmalade,
dollars, minutes.
George has so many tables to clean.
-
Much
Much is for noncount nouns only- mainly in
negative statements and affrmative and
negative questions. Much doesnt usually
appear in affrmative statements
We dont drink much tea or coffee.
Does chicken have much cholesterol?
Milk, marmalade, money, time, etc.
Carlos has too much money.
-
How
many
How many begins a question about a number,
so it appears only before a plural noun-or if
the noun is understood
How many eggs do you want?
How many cakes are you making?
How many different vegetables do you
have?
How many do you have?
Two
Only one
Three
How
much
How much begins a question about an
amount, so it appears only before a noncount
noun or if the noun is understood.
How much coffee does he drink?
How much rice do we need?
How much pizza can you eat?
How much can you eat?
Three cups.
Ten pounds.
Two slices.
Write much or many. In some sentences, you will need to choose the correct verb in parentheses.
i. I havent visited __________ restaurants in the city yet.
j. There (isnt/arent) __________ __________ money in his bank account.
k. I havent gotten __________ mails lately.
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l. I dont get __________ glasses to wash.
m. There (isnt/arent) __________ __________ hotels in my hometown.
n. There (is/are) __________ too __________ furniture in Annas living room.
o. I couldnt fnd __________ information in that book.
p. How ___________ homework did the teacher assign?
q. I havent met __________ people since came here.
Complete the sentences with How many or How Much.
a. ________ ________ money do you have in your wallet?
b. ________ ________ bottles of wine to you need for the banquet?
c. ________ ________ languages do you speak?
d. ________ ________ homework does your teacher usually assign?
e. ________ ________ tea do you want madam?
f. ________ ________ sugar do you put in your tea?
g. ________ ________ trays are you going to use?
h. ________ ________ water do you need to cook rice?
A lot of
A LOT OF
A lot of
A lot of is for affrmative and negative statements and
questions.
There is a lot of money.
There is a lot of beer.
There is a lot of information.
There are a lot of rooms.
There are a lot of guests.
There are a lot of chairs.
Fill in the blanks with a lot of, much or many.
a. There arent __________ in tonight.
b. Theres __________ preparation to do.
c. Do you have __________ single rooms?
d. There isnt __________ time before we open.
e. There are __________ vegetables to prepare.
f. Do we have __________ hot starters today?
g. Is there __________ work to do this morning?
h. There are __________ beds to make.
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REVIEW OF VOCABULARY
Listen to ordering a drink conversation again and tick the sentences you hear.
1. Can you bring us a glass of water, please?
2. Could you bring us the wine list, please?
3. Could we see the wine list, please?
4. Could I see the list, too, please?
5. Could I have some ice in it, please?
6. Put some ice in it, please.
7. Could you close the window, please?
8. Close the window, its a bit cold.
Put the words in the following sentences in the correct order.
1. you/Could/please/menu/bring/the/me
________________________________________
2. my/please/have/Can/coat/I
________________________________________
3. name/me/Could/your/tell/you/please
________________________________________
4. in/please/corner/we/a/Could/table/the/have
________________________________________
5. Peter/some/have/Can/I/bread
________________________________________
6. show/table/us/Could/please/you/our/to
________________________________________
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Listen to the pronunciation of a and of in these sentences. Then practice saying the sentences.
1. Could I have a glass of wine, please?
2. Would you like a cup of coffee?
3. Theres a round table near the piano.
4. The bartender makes a special cocktail for me.
5. Is there a costumer in the bar?
6. Would you like an aperitif, madam?
7. Ill have a pint of lager, please.
Tableware for wine
Match the words in the box to the pictures. Use a dictionary to help you.
Ice bucket 1 Decanter wine label wine basket
corkscrew whitecloth coaster cork
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There is/There are: Afrmatve and Negatve Statements
LISTENING
Read the menu. Which foods do you like? Which foods do you dislike?
Read along silently as you listen to a natural conversation.
Waiter: Are you ready to order? Or do you need some more time?
Costumer: Im ready. I think Ill start with the black bean soup. Then Ill have the roast chicken.
That comes with salad, doesnt it?
Waiter: Yes, it does. And theres also a choice of vegetables. Tonight we have carrots or
grilled tomatoes.
Costumer: The carrots, please.
Waiter: Certainly. Anything to drink?
Costumer: Ill have bottled water, no ice.
COMPREHENSION
Look at the menu again. Check the information you can fnd. Discuss your answers with your classmates.
1. _____ food choices.
2. _____ beverage choices.
3. _____ prices.
4. _____ the name of the restaurant owner.
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5. _____ the name of the waiters and waitresses.
6. _____ the name of the chef.
Read the conversation carefully again. Then write true or false.
_____ 1. The costumer orders carrots.
_____ 2. The costumer doesnt order soup.
_____ 3. The chicken comes with salad.
_____ 4. The chicken comes with a vegetable.
Tell your classmates the items that you would like to order from the menu of the World Caf.
1. Appetizer: ________________________________
2. salad: ________________________________
3. entre/main course: ________________________________
4. dessert: ________________________________
5. beverage: ________________________________
Pair work: Compare your choices. Are they the same or different?
GRAMMAR
Structure
THERE + BE
THERE BE SUBJECT PLACE
a) There
(b) There
is
are
a oven
four stoves
here.
in the middle.
There + be is used to say that
something exists in a particular
place.
Notice: The subject follows be:
there + is + singular noun
there + are + plural noun
Afrmatve and negatve statements.
We use There is/There are to say that something exists or doesnt exist. The real
subject usually comes after There is/There are.
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Affrmative
Statements
Use There is for singular nouns and things
you can not count.
Use There are for plural nouns; that is to
say, we use there are for plural subject.
There is a head chef in the hotel.
There is a head waiter in the hotel.
There is oil on the foor.
There are two salad cooks.
There are 600 hundred students in this school.
There are four windows in that area.
Negative
Statements
To say the opposite; that is to say, the
negative for of this structure.
Use There isnt (is + not).
Use There arent (are + not).
Excuse me; There is not a bartender in the bar.
There is not a dining room assistant.
There is not ice on the refrigerator.
There are not chairs in this room.
There are not two pictures in the wall. Just one.
There are not napkins in table eleven.
There are not any bedside tables in the
restaurant.
Complete the description of the restaurant with there is/there are.
_______ _____ many things in this restaurant. _______ _____ bar next to the souvenirs store. On the right of
the hall way _______ _____ tables where you can order any type of food. The waitress is at the end of the hall
way attending to some costumers. _______ _____ two tables taken and _______ _____ six cups on the bar.
Fill in the blanks. Use there is/there are or the verb be.
I _____ the manager of the Savoy Hotel. My name _____ Mr. Black. The hotel _____ in Main Street. _______
_____ 100 double rooms and 20 single rooms. _______ _____ a bar and a restaurant. _______ _____ table
dhte meals at lunchtime and table dhte and la carte in the evening.
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LISTENING
Listen to there is/there are. Practice saying the words.
1. There are two new chefs at the Whitehouse. 4. There are three objects on the table.
2. Theres an oven in the pastry section. 5. There arent any guests in the bar.
3. There isnt a fridge in the meat section.
Contractons
THERE + BE CONTRACTIONS
(a) Theres a river near the hotel.
(b) Therere two parks near the hotel.
there + is = theres
there + are = therere
LISTENING
Listen to each sentence. Circle the word you hear. Note: You will hear contractions for There is and There
are.
Example: __________ several windows in this room. Theres Therere
1. Theres Therere 7. Theres Therere
2. Theres Therere 8. Theres
3. Theres Therere Therere
4. Theres 5.Theres Therere
Therere 6.Theres Therere
Yes/No Questions
Examples
Affrmative
Answers
Negative
Answers
Affrmative
Questions
Is there any juice in the refrigerator?
Are there any eggs in the refrigerator?
Yes, there is.
Yes, there are.
No, theres not.
No, there isnt.
No, there arent.
Negative
Questions
Isnt there a map of the park?
Arent there any hills on the hike?
Yes, there is.
Yes, there are.
No, theres not.
No, there isnt.
No, there arent.
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Yes/No Questons
Complete each sentence or queston with a form of there is or there are.
1. ____________ anything in the fridge?
2. ____________ any cookies?
3. I hope ____________ no chocolate in this cake. Im allergic.
4. ____________ anything to eat in this house? Im hungry.
5. ____________ eggs in the fridge. We could make an omelet.
6. I dont think ____________ any vegetables on the menu.
7. ____________ too much sugar in this coffee.
8. ____________ enough lettuce to make a salad?
Work with a partner. Ask questions about the contents of the refrigerator in the picture. Use the nouns in
the list in your questions. Use Is there? or Are there?
Example:
PARTNER A: Is there any cheese in the refrigerator?
PARTNER B: Yes, there is.
PARTNER A: Are there any onions in the refrigerator?
PARTNER B: No, there arent

Cheese
Eggs
Bread
Apples
Butter
Potatoes
Vegetables

Onions
Strawberries
Oranges
Orange juice
Fruit
Flour
Pickles

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Vocabulary
Vocabulary building. Categories of food. Look in the internet for more fruit, vegetables, meat, seafood,
grains, dairy products, oils and sweets and add them to the list.
________________ _________________ ______________ ________________
________________ _________________ ______________ ________________
________________ _________________ ______________ ________________
________________ _________________ ______________ ________________
________________ _________________ ______________ ________________
________________ _________________ ______________ ________________
Discuss what to eat. Use foods you like and eat. Use the guide or create a new conversation in your own
way.
A: What is there to eat?
B: __________.
A: Is that all? Im in the mood for __________.
B: __________...
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Pair work. Together right a check mark next to the foods you think are healthy. Write an X next to the
foods you think are not healthy. Do you agree or disagree?
On the notepad, classify the foods from the pictures.
1. Spicy: _______________________________
2. fatty: ________________________________
3. salty: ________________________________
4. sweet: _______________________________
Discuss with your classmates what kinds of food do you like? Do you eat healthy foods? What do you eat
in moderation?
Complete with there is/there are.
1. __________ too much pepper in the soup.
2. I hope __________ not too much sugar in the cake. Sugar isnt good food for you.
3. Im looking for a good restaurant. __________ any restaurants near you?
4. __________ any low-fat desserts on the menu?
5. __________ an inexpensive restaurant nearby?
6. You should eat some fruit. __________ some oranges on the kitchen table.
7. __________ enough cheese in the fridge for two sandwiches?
8. Im in the mood for soup. What kind of soup __________.
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Unidad V: Solicitudes y Servicios del Cliente
Verbos de Accin/Acton Verbs
READING
Making cocktails. Two guests are at the bar in Madres restaurant.
Mr. Marquez: This is my favorite bar in London. Hello Peter, how are you?
Peter: Fine thanks, Mr. Marquez. What would you like to drink?
Mr. Marquez: Svetlana, this is Peter. You must try one of his cocktails.
Svetlana: Ok. What do you recommend, Peter?
Peter: How about something British? A Gin Fizz? Its my favorite cocktail. Its made
with gin, lemon juice, sugar and
Svetlana: Sorry, I dont like gin very much. We dont drink it in Russia.
Peter: Ah, the perhaps something with vodka for the beautiful Russian lady?
How about a Bloody Mary? Also very British, but with vodka.
Svetlana: Whats in it?
Peter: Vodka, tomato juice, lemon juice, Tabasco and Worcestershire sauce.
Svetlana: Ok. Ill have one of those.
Peter: Great! One Bloody Mary coming up. And for you Mr. Marquez? The usual?
Mr. Marquez: Yes please, Peter. A Gin Fizz is fne for me.
COMPREHENSION
Read and cross out the one incorrect answer from the options below.
1. Mr. Marquez knows
a. London
b. The Madres Restaurant
c. Moscow
2. Peter recommends a
a. Gin and tonic
b. Gin Fizz
c. Bloody Mary
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3. Svetlana
a. Doesnt drink alcohol
b. Doesnt like Gin
c. Doesnt know Madres Restaurant.
4. A bloody Mary is made with
a. Tomato juice
b. Sugar
c. Worcestershire sauce
5. Gin Fizz is a favorite cocktail for
a. Peter
b. Mr. Marquez
c. Svetlana
GRAMMAR
Action verbs are used to show when somebody does something.
Action
Verbs
Meaning Examples
(To) Clean,
clean up
Remove dirt, dust and other messes. After you clean up room 15 you can take your break.
(To) Dry Take the water out of something.
Please dry the dishes fully before you put them away
in the cupboards.
(To) speak To say words, to talk. I love to speak English when Im depressed.
(To) show
To present, to indicate, to instruct by
demonstrating.
I love to show the restaurant to the guests.
(To)
prepare
To mix, to make, to produce a drink.
I am the bartender and I prepare all the drinks for
the clients.
Attend to
To give attention to the client, turn your
attention to the client, take care of a table.
I attend seven tables at the same time.
(To) serve
To present food or drinks, to send or bring
something to a table.
I serve seafood to the clients almost every day.
(To) drink To take liquid into your mouth and swallow it. I drink water every day, it keeps me healthy.
(To) mix
To combine two or more different substances
to become a single one.
If we mix White Rum, Mint, Lemon and Soda we get
a Cuban Mojito.
(To) add
To put something with something else, or with
a group of other things.
Just add a little bit of salt.
(To) assist To help someone do something. She returned to the bar to assist in the drink mixing.
(To) aid To help someone or help something to happen.
I need to aid them to fnish the preparation for the
event.
(To) bring
To take something or someone with you to a
place. To move something somewhere.
I bring the ashtrays to the smoking tables.
(To) help To make it easier for someone. I help my colleagues to mix the drinks.
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GRAMMAR
Structure
FORM AND BASIC MEANING OF THE ACTION VERBS
SINGULAR PLURAL
1st PERSON I talk We talk
2nd PERSON you talk you talk
3rd PERSON she talks they talk
he talks
it rains
Notice: The verb after she, he, and it (3rd person
singular) has a fnal -s: talks.
(a) I eat breakfast every morning.
(b) Olga speaks English every day.
(c ) We sleep every night.
(d ) They go to the beach every weekend.
The action verbs are something that a person can
do. Action verbs can also be actions you cant see
such as think or want. Action verbs can be time-
telling verbs. They tell when something takes
place, in the preset, in the future or in the past.
She serves the food to the clients.
The bartender mixes Amaretto, cream of
Coconut, Evaporated milk and Rum to make a
Julio Lpez.
Afrmatve, negatve statements and questons.
Positive
Subject Modal
I/you/we/they drink
he/she/it drinks
Negative
Subject do
not verb
I/you/we/they do not drink
he/she/it does not drink
Positive
do
Subject verb
do I/you/we/they drink?
does he/she/it drink?
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Choose the correct completons.
1. My mother and father __________ breakfast at 7:00 every day. (eat/eats)
2. My mother __________ tea with her breakfast. (drink/drinks)
3. I __________ a bath every morning. (take/takes)
4. My sister __________ a shower. (take/takes)
5. I __________ English with my friends. (study/studies)
6. We __________ to school together every morning. (walk/walks)
7. Class __________ at 9:00 every day. (begin/begins)
8. It __________ at 12:00 for lunch. (stop/stops)
9. We __________ in the cafeteria. (eat/eats)
10. My friends and I __________ home at 3:00 in the afternoon. (go/goes)
SPELLING AND PRONUNCIATION OF FINAL -ES ADDING FINAL -S/-ES TO WORDS THAT END IN -Y
SPELLING
(a) cry cries
try tries
End of verb: consonant + -y.
Spelling: change y to i, add -es.
sh (a) push pushes
ch (b) teach teaches
ss (c) kiss kisses
x (d) fx fxes
Ending of verb: -sh, -ch,
-ss, -x.
Spelling: add -s.
PRONUNCIATION: /ez/.
b) pay pays
enjoy enjoys
End of verb: vowel + -y.
Spelling: add -s.
Use the verbs in parenthesis to complete the sentences.
1. Alice __________ the restaurant is closing. (Clean)
2. Alex __________ the glasses after washing them. (dry)
3. Jason __________ English all the time with American tourists. (speak)
4. Sonya __________ how to prepare an Alexander to the clients. (show)
5. Joon Kee often __________ a Cuban Mojito, which is his favorite drink. (prepare)
6. Peter always __________ table six on Mondays. (attend)
7. Tina usually __________ tables ten and twelve at night. (serve)
8. Eric __________ Tequila whenever he comes to the restaurant. (drink)
9. Jenny __________ different drinks to get cocktails that are not on the menu.
(mix)
10. When Jack arrives to the restaurant, he __________ his colleagues serve the clients. (help)
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Match the words in the box to the pictures. Then practice saying the words.
Salt 2 mint leaves grenadine sugar
ice lime zest pineapple juice
Presente Progresivo
Present Contnuos
READING
George: Are you ready to order??
Alison: Not really. Could you tell me what Cuban Mojito is?
George: Of course madam. Its made of White Rum, mint, lemon and soda.
Alison: I see. And whats Negroni?
George: Negroni is made of Gin, Campari and red Cinzano. Its served as a Cocktail madam.
Carmen: That sounds nice. I think Ill have that for a starter
Alison: I feel like a hot starter. Do the Polish potato pancakes have garlic on them?
George: No, madam.
Alison: Good, Ill have that then.
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George: And what would you like as a main course?
Carmen: I think Ill go for the Madres Couscous.
George: So couscous for you madam. And for you madam?
Alison: Let me see. The North Sea looks delicious. I think Ill have that.
George: Excellent choice madam. Would you like a side plate to go with it?
Alison: Ok, Well share a Waldorf salad.
George: A Woldorf salad. And what would you like to drink?
Alison: Well have tea, please.
George: Certainly madam. Thank you.
COMPREHENSION
Alison Fiona
Start Negroni
Main Course
Side dish
Drinks
GRAMMAR
Structure
BE + -ING: THE PRESENT CONTINOUS TENSE
(am + -ing (a) I am drinking wine.
is + -ing (b) She is bringing the menu to table number
seven.
are + -ing (c) You are preparing a good drink for those
people.
In (a): When I say this sentence, I am
drinking wine. The action drinking is
happening right now, and I am saying the
sentence at the same time.
Am, is, are = helping verbs
drinking, bringing and preparing = the
main verb.
Am, is, are + -ing = present continuous
tense
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SPEAKING
Your teacher will perform and describe some actions. Listen for the form of the verb. Answer questions
about these actions.
Example: add
TEACHER: (pantomime adding) I am adding a little bit of water to the glass. What am I doing?
STUDENT: You are adding water to the glass.
1. Clean 4. attend to
2. dry 5. serve
3. speak 6. mix
Spelling
SPELLING OF ING
END OF VERB -ING FORM
Rule 1
A CONSONANT + -e DROP THE -e and ADD -ing
smile smiling
write writing
Rule 2
ONE VOWEL + ONE CONSONANT DOUBLE THE CONSONANT and ADD -ing
sit sitting
run running
Rule 3
TWO TOWELS + ONE CONSONANT ADD -ing; DO NOT DOUBLE THE CONSONANT
read reading
rain raining
Rule 4
TWO CONSONANTS ADD -ing; DO NOT DOUBLE THE CONSONANT.
Stand standing
push pushing.
Write the ing forms of the following words.

1. Take __________ 6. Join __________
2. Come __________ 7. Hurt __________
3. Dream __________ 8. Plan __________
4. Bite __________ 9. Study __________
5. Hit __________ 10.Jump __________
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Negatve Statements
PRESENT PROGRESSIVE: NEGATIVES
a) I am not serving. I am cleaning.
(b) Ben is not drying the glasses. He is attending table fve.
(c) Mr. And Mrs. Brown are not eating at the restaurant.
They are drinking cocktails at the Cocktail Lounge.
Present progressive negative
am
is + not + -ing.
are
Complete the sentences with the correct form of the present continuous.
1. The chef (cook) ____________________ an omelet.
2. You (not/listen) ____________________ to me!
3. Antonio (read) ____________________ book.
4. I (not/work) ____________________ today.
5. The sommelier (recommend) ____________________ the wine.
6. Mr. Perrault (fnish) ____________________ still ____________________ his main course.
Use the present continuous for actions in progress now and for some future Actions.
Form the present continuous with be and a present participle (base form + -ing).
Im drinking wine at the bar. Action in progress now)
Tomorrow Im closing the restaurant really early. (Future action)
Questons
PRESENT PROGRESSIVE: NEGATIVES
QUESTION SHORT ANSWER
BE + SUBJECT + -ING
(a) Is Mary sleeping? Yes, she is. (Shes sleeping)
No, she isnt. (She isnt sleeping)
No, shes not (Shes not sleeping)
(b) Are you watching TV? Yes, I am. (Im watching TV)
No, Im not (Im not watching TV)
Q-WORD + BE + SUBJECT + -ING
(c) Where is Mary sleeping? In bed. (Shes sleeping in bed)
(d) What is Ted watching? A movie. (Ted is watching a movie)
(e) Why are you watching TV? Because I like this program. (Im watching TV
because I like this
Program)

TIP
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Question practice. Make questions.
1. _______________________________ students?
a. Yes, she is. (The teacher is helping the students?
2. _______________________________ ?
a. Yes, he is (George is serving the clients)
3. _______________________________ ?
a. No, Im not. (Im not sleeping)
4. _______________________________ in class?
a. Yes, they are. (The students are learning a lot in class)
5. _______________________________ in cash?
a. No, Im not (I am not paying in cash)
Answer these questions about now.
1. What are you doing?
2. Where are you sitting?
3. What book are you using?
4. What are you studying?
5. Whats your teacher doing?
Positive Negative Question
I I'm drinking wine. I'm not drinking wine.
You 3 ______________________ 4 _________________ Are you baking the lemon cake?
He
She
It
She's preparing a cocktail. 5 _________________ 6 ___________________
We 7 ______________________ We are not eating bread. 8 ___________________
You 9 ______________________ Are you having an appetizer?
They 11 _____________________ Jim and Julie aren't coming tonight. 12 __________________
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Look at the traditional UK and continental breakfasts below. Match the names to the pictures. Use a
dictionary to help you.
Milk 10 croissant coffee jam eggs pastries mushrooms fruit juice
bacon cold meat grapefruit toast cereals tea sausages tomato rolls
EXPRESSION TO LEARN
What do these expressions mean to you? Make sentences with them.
1. How are you paying today?
2. Service and tax are included.
3. Would you sign here, please?
4. Heres your receipt
5. Do you have a credit card?
6. Do you have some form of identifcation?
7. Dont worry, sir. Ill stamp it.
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Pasado Simple/The Simple Past
READING
What can you fnd on the menu? How is it organized?
Read the menu and complete it with the words in the box.
side dishes cold vegetarian dishes starters
meat dishes hot fsh dishes main courses
COMPREHENSION
How is the menu different to ones in your country?
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GRAMMAR
Regular verbs
13.1. Affrmative Statements
Positive
Subject Verb Object
I/You/he/she/it/we/they prepared dinner
Verb + -ed = the simple past tense
I
You
He
She
It + Prepared (Verb + -ed)
We
You
They
Irregular Verbs
Present Past Present Past
Add Added Exchange Exchanged
Call Called Finish Finished
Close Closed Handle Handled
Combine Combined Register Registered
Complete Completed Reduce Reduced
Create Created Provide Provided
Change Changed Save Saved
Empty Emptied Supervise Supervised
Employ Employed Watch Watched
Enter Entered Treat Treated
Start Started Help Helped
Introduce Introduced Fill Filled
Book Booked Welcome Welcomed
Present Presented Like Liked
Prepare Prepared Study Studied
Serve Served Mix Mixed
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Complete the sentences. Use the words in the list. Use the simple present or the simple past.
ask erase smile walk
cook rain stay watch
dream shave wait work
It often ___rains___ in the morning. It ____rained____ yesterday.
I __________ to school every morning. I __________ to school yesterday morning.
Sue often __________ questions. She __________ a question in class yesterday.
I __________ a movie in Television last night. I usually __________ TV in the evening because I want to
improve my English.
Mike __________ his own dinner yesterday evening. He __________ his own dinner every evening.
I usually __________ home at night because I have to study. I __________ home last night.
I have a job at the library. I __________ at the library every evening. I __________ there yesterday
evening.
When I am sleep, I often __________. I __________ about my family last night.
Linda usually __________ for the bus at a bus stop in front of her apartment building. She __________ for
the bus there yesterday morning.
The teacher __________ some words from the board a couple of minutes ago. He used his hands instead of
an eraser.
Our teacher is a warm, friendly person. She often __________ when she is talking to us.
Rick doesnt have a beard anymore. He __________ it fve days ago. Now he __________ every morning.
Negative statements
Negative
Negative Did Not Verb Object
I/you/he/she/it/we/they did not prepare dinner
I
You
He
She
It + did not + main verb
We
You
They
Notice: The simple form of the main verb is used with did not
NEGATIVE CONTRACTION: did + not = didnt
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Complete the sentences with the correct form of the simple past.
Rosa and Jan (start) __________ to work in the restaurant around October. 1.
Susan (introduce) __________ Jan to Mr. Grant on his frst day at work. 2.
Sam (not/introduce) __________ Rosa to the Hotel Manager, but to the rest of the kitchen staff. 3.
Ms. Georgina Porter (book) __________ her wedding banquet at the Casablanca. 4.
(Show) __________ Jan __________ the American guest the way to the Casablanca? 5.
Jan was nervous when he (fll) __________ in his frst booking form? 6.
Jan also (Welcome) __________ the Kerrigans to the restaurant, but he (not/present) __________ them 7.
with the menu.
(like) __________ Rosa __________ the cocktail Peter (Prepare) __________ for her? 8.
SPEAKING
Pair work. Check all the activities you did yesterday. Tell your partner. Share as few of your partners
answers with your class.
1. _____ ask the teacher a question. 8. _____ watch TV.
2. _____ cook dinner. 9. _____ work at my desk.
3. _____ wash some clothes. 10. _____ wait for a bus.
4. _____ listen to music on the radio. 11. _____ smile at several people.
5. _____ use a computer 12. _____ talk on a cell phone.
6. _____ stay home in the evening. 13. _____ dream in English.
7. _____ walk in a park. 14. _____ dream in my language.
Match the words in the box to the pictures. Then practice saying the words.
lamb eel
goose goat
rosemary sole
avocado pear broccoli
potato lobster
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Estructuras interrogatvas y afrimaciones del pasado simple
Yes/No questons
THE SIMPLE PAST YES/NO QUESTIONS
DID + SUBJECT + MAIN VERB SHORT ANSWER + (LONG ANSWER)
(a) Did Mary walk to school? Yes, she did. (She walked to school)
No, she didnt (She didnt walk to school)
(b) Did you come to class? Yes, I did. ( I came to class)
No, I didnt. ( I didnt come to class)
Pair work. Student A works with the second box. Student B works with the frst box. Use the verbs in the
box to fnd out what your partner did last weekend.
Watch Work Study Buy Go Prepare
A: Did you watch any flms last week? B: Yes, I watched a flm with Mel Gibson.
Serve Dance Practice your English Listen to music Talk
A: Did you serve any guest last weekend? B: Yes, I served lots of guests.
Irregular Verbs
THE SIMPLE PAST: IRREGULAR VERBS
Some verbs dont have -ed forms. Their past forms are irregular.
PRESENT PAST PRESENT PAST
Come Came buy bought
do did drink drank
eat ate drive drove
get got begin began
go went say said
have had tell told
put put break broke
see saw hear heard
sit sat pay paid
stand stood speak spoke
write wrote take took
bring brought sell sold
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Change each verb in these sentences into the Simple Past.
1. They (arrive) at the hotel yesterday.
2. She (book) a table by phone.
3. The wine waiter (open) a bottle of Champagne.
4. The Chef (cook) a wonderful meal.
5. The butter (melt) in the hot pan.
6. We (fnish) our frst course the minutes ago.
Voz Pasiva/Pasive voice
Future Simple Will
READING
Read the different situations between the waiter, the waitress and the guests. Discuss your them with your
classmates.
Juan: Waiter, we ordered our drinks 20 minutes ago.
George: Im terribly sorry, sir. Ill se the wine waiter for you.
Juan: My steak is overdone. I asked for it rare.
George: Im sorry, sir. Ill change it for you.
Juan: Waiter, this is the worst soup Ive ever tasted. Its terribly salty.
Helen: Ill take it back to the kitchen, sir. Would you like to order something else?
Sarah: Waiter, you must have the slowest service in town.
George: Im sorry madam. Were short-staffed tonight. Ill be with you in a moment.
Sarah: Im sorry, but I asked my dessert without cream.
George: So sorry madam. One moment and Ill change it for you.
Juan: I dont like to complain but this dish is completely uneatable.
Helen: Im sorry, sir. What exactly is wrong?
Juan: The meat is completely uncooked.
Helen: Ill speak to the chef immediately, sir. Can I bring you something else?
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Sarah: Look at this glass, waiter. Theres lipstick on it.
George: My apologies, madam. Ill get you a new one.
Sarah: Waiter, this is the draughtiest spot in the restaurant. Can you fnd us another table?
George: One moment, madam, Ill see what I can do.
COMPREHENSION
What do you think these situations are about? 1.
Write in a piece of paper the main idea of each situation and then share them with your classmates. 2.
Choose one of your classmates to work with you. Read every situation again and dramatize them with 3.
your partner.
GRAMMAR
Affrmative and Negative Statements
STATEMENTS WITH THE SIMPLE FUTURE TENSE
Explanations Purpose
Examples
Affrmative Negative
For the simple future
tense, will is followed by
the simple form of the
verb. These contractions
are common after subject
pronouns: Ill, Well,
Youll, Hell, Shell,
Theyll.
Intentions
Well have a lot of clients this
month.
We wont have a lot of clients this
month.
Offers and
Promises
Ill serve you the best way I can.
I wont serve you the best way I
can.
Predictions
It will be the best wedding
banquet.
It will be sunny on Sunday.
Youll drive me to the bar. I hope.
It wont be the best banquet
wedding banquet.
It wont be sunny on Sunday.
You wont drive me to the bar
store.
EXPRESSIONS TO LEARN
1. Ill get one.
2. Ill bring some
3. Ill be right with you.
4. Ill get some right away.
5. Ill be right back.
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Complete the following sentences with the correct form of Will.
1. Id like a beer. I _____ show you to your table.
2. He _____ show you to your table.
3. I _____ bring some napkins fro you right away.
4. She _____ get a beer for you right away.
5. He _____ bring some bread for you right away.
6. I _____ get another spoon for you, madam.
7. The water jug is empty. I _____ get some more.
Yes/No Questons and short answers
YES/NO QUESTIONS WITH THE SIMPLE FUTURE TENSE
Possible Answers
Affrmative Negative
Affrmative
Yes/No questions with
will may be requests.
Will you make a deposit?
Will you pay in cash?
Yes, I will.
Yes, I will
No, I wont.
No, I wont.
Negative
Negative Yes/No
questions may suggest
surprised
Wont you pay in cash?
Wont they drink the Cuban Mojito?
Yes, we will.
Yes, they will.
No, we wont.
No, they wont.
Make questions with the phrases in parenthesis.
1. A: ______________________________?
B: Yes, __________ (Ill put the salt pepper pots on the table)
2. A: ______________________________?
B: No, ___________ (George wont get a glass of water to the client on table six)
3. A: ______________________________?
B: Tomorrow afternoon. (I will clean the wine glass)
4. A: ______________________________?
B: Yes, __________ (Anna will pick up the fork from the foor)
5. A: ______________________________?
B: In a few minutes. (She will give you the ashtray)
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6. A: ______________________________?
B: Yes, __________ (Dinner will be ready in a few minutes)
7. A: ______________________________?
B: No, ___________ (They wont bring more bread to you)
Wh Questons
INFORMATION QUESTIONS WITH THE SIMPLE FUTURE TENSE
Explanations Examples Possible Answers
Except when who or what
is the sentences subject,
will or wont separates the
question word (Who, What,
Where, When, Why, How)
from the subject.
Affrmative
What will you do on Saturday?
When will you go to the bakery?
Ill go shopping.
Ill go this afternoon.
Negative
Why wont you come with us?
Why wont your friend order Pasta?
I dont feel well.
Because he doesnt like pasta.
Be Going To
READING
Head waiter: Deons. Can I help you?
Woman: Can I speak to the Head waiter, please?
Head waiter: Speaking. How can I help you?
Woman: Id like to book a table. What time do you serve lunch?
Head waiter: We serve lunch from 12:00 to 2:30.
Woman: Ok Are you open every day?
Head waiter: From Tuesday to Sunday. Were closed on Mondays in winter.
Woman: Can I book a table for Sunday, please?
Head waiter: Certainly, madam. How many for?
Woman: For 6 people.
Head waiter: And what time?
Woman: For one oclock.
Head waiter: What name Is it, please?
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Woman: My name is Mrs. Richards.
Head waiter: Table for 6 on Sunday at 1 pm. Thank you very much, Mrs. Richards.
Goodbye.
Woman: Goodbye.
COMPREHENSION
Pair work. Choose one of your classmates. Dramatize the dialogue and explain to your classmates what the
dialogue is about.
GRAMMAR
Affrmative and negative statements
Yes/No Questions
Affrmative Negative
A phrase with be going
to + a simple verb
is the most common
future form
Olga is going to shopping.
Paulo and Bianca are going to have a
romantic dinner at Madres Restaurant.
Carlos is going to see a movie.
Thomas and Alfonso are going to play
football
Olga is not going to go shopping.
Paulo and Bianca are not going to have a
romantic dinner at Madres restaurant.
Maria is not going to see a movie.
Thomas and Alfonso are not going to play
football.
Complete the following sentences using the Be going to.
1. I ____________________ the limoges plates (use)
2. I ____________________ the Venetian glasses. (Not/Use)
3. I ____________________ my family next week. (Visit)
4. We __________________ enough champagne glasses for all the guests. (not/have)
5. They __________________ their daughter. (see)
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Yes/No Questions
YES/NO QUESTIONS WITH BE GOING TO
Possible Answers
Affrmative Negative
Affrmative
In yes/no questions
about the future,
put the appropriate
form of be before the
sentence subject.
Are you going to order the roast
beef?
Are you going to go to the restaurant
to have dinner tonight?
Yes, I am.
Yes, I am.
No, I am not.
No, I am not.
Negative
Isnt going to be a Convention on
Saturday at the Restaurant?
Arent they the owners of the bar?
Yes, It is.
Yes, They are.
No, It is not.
No, They are not.
SPEAKING
Work in groups. Find out the other students plans for the weekend. When you fnish, report them to the
rest of the class.
Example:
A: What are you going to do at the weekend, Josephine?
B: Im going to work at the bar.
B: Josephine is going to work at the bar at the weekend.
You
Student A
Student B
Student C
Student D
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Unidad VI: Sugerencias
Condicion real If
READING
Desserts. What type of dessert is traditional in your country? What is it made of?. Listen to two guests
order dessert.
Thomas: And now my favorite part: Desserts! Excuse me, Whats sachertote?
George: Sachertote? Its an Austrian chocolate cake served with hot chocolate sir. If you
Like chocolate you should try it.
Thomas: Sounds great. Ill have that.
Mary: And Id like something lighter. What do you recommend?
George: I would suggest our raspberry sorbet or the lemon mousse. Both are refreshing and
Light.
Mary: Maybe the raspberry sorbet if its not to sweet.
George: I can also recommend the tiramisu.
Mary: Whats that?
George: Its an Italian specialty made with coffee, amaretto and mascarpone cheese.
Thomas: That sounds good, I think Ill change my mind. Ill have that.
George: Very well, sir.
Mary: Nothing for me. I can have a bit of tiramisu Thomas, cant I?
COMPREHENSION
Mary Thomas George
1 Who knows what sachertote is?
2 Who chooses a chocolate dessert?
Who asks for a light dessert?
Who doesnt want a very sweet dish?
Who recommends something Italian?
Who changes the order?
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EXPRESSIONS TO LEARN
LOOK AT THESE SENTENCES AND THE INFORMATION IN THE BOX
If you like chocolate, you should try the chocolate mousse.
If you
like
soup
cheese
chocolate
I (would) suggest (you
try)
the onion soup.
The cheese sauce.
I (can) recommend the chocolate mousse.
feel like
something
different
you should try The tiramisu.
Complete the recommendations with the words in the box.
Feel like would recommend try should would suggest should try
1. If you can __________ a flling dish, you __________ try the Polish potato pancakes.
2. I can __________ the sauted mushrooms and bamboo with soy sauce.
3. I f you like exotic dishes, I __________ suggest the avocado pear with prawns.
4. If you like seafood, you __________ the fresh seafood paella.
5. I __________ you __________ our Waldorf salad.
SPEAKING
Work in pairs. Use the phrases to recommend restaurants.
Examples: If you like Italian food, you should try Mamma Mias restaurant.
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Unidad I:
Moneda y Cambio Ocial
Informar sobre tpo de moneda, tpo de cambio ofcial
y lugares seguros mediante el uso estructuras pertnentes en ingls
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Unidad I:Moneda y Cambio Ocial
Payment Methods
Match the words in the box to the pictures.
Credit card coins travelers checks bank notes
Complete the sentences with in or by.
1. Can I buy _____ credit card?
2. Ill ask the cashier to prepare the bill _____ dollars.
3. Thats great. Ill pay _____ Visa.
4. Can we pay _____ travelers check?
5. I prefer to pay _____ cash, if thats OK.
6. How will you be paying sir? _____ cash or _____ credit card?
LISTENING
Three guests ask George for the bill. Listen and say whether the sentences are true or false.
1. The guests ordered from the a la carte menu. _____
2. Drinks are included in the table of Madres restaurant menu. _____
3. The guests are from France. _____
4. Rosa knows the guests. _____
5. The guests are satisfed with the service George gave them. _____
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Two satisfed guests leave the Madres. Put their conversation with Joao in the correct order.
(a) Mr. Smith: Im not sure
Joao: Heres one, its always better to book your table in advance.
Mrs. Smith: Thank you very much.
Joao: Could I get your coats?
(b) Mr. Smith: Thank you. Goodbye.
Joao: Goodbye.
(c) Mr. Smith: Yes, please.
Mrs. Smith: Its a light brown raincoat and a great coat.
Joao: Here they are. Let me help you madam.
Mrs. Smith: Thank you very much.
Joao: We look forward to seeing you again.
(d) Joao: Was everything to your sophistication?
Mrs. Smith: Yes, everything was perfect.
Mr. Smith: Well certainly come back soon.
Susan: Do you have our card?
Now listen as your teacher reads the dialogue in the correct form and check your answers.
SPEAKING
Work in pairs. Use the information to write a dialogue. Practice your dialogue and then read it to the
class.
Guest Waiter

Ask for the bill

Give the guest the bill

Say something is wrong
Pay the bill
Say Goodbye

Offer a card and get
coats
Check and explain the bill
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Match the words in the box to the pictures. What are the countries?
Peso US dollar Euro Real Pound Sterling Yen Australian dollar
Vocabulary
Match the words in the box to the picture. Then practice saying the words.
Crme caramel sorbet mousse ice cream cake cookies/biscuits
yoghurt milk shake apple pie pancake/crpe brownie
trife jelly cheese fruit salad
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Comparatvos y Superlatvos: Comparacin de objetos y Sistemas
READING
Listen to Rosa and George talk about the menu and put the sentences below into the correct order.
Sam: Rosa, Id like to put a new seafood dish on the menu. Any suggestions?
Rosa: What about a prawn dish or mussels?
Sam: Well, mussels are the cheapest seafood and I think our guests have a more
expensive taste than that.
Rosa: Yes, but their cheap price doesnt mean they taste worse than any other seafood. I
think theyre tastier than oysters, for example.
Sam: I agree, but I still dont think our costumers will like mussels.
Rosa: Scallops. What about scallops?
Sam: Scallops, hmm. How do you prepare them?
Rosa: Well, frst of all you put them near a hot stove to open them up. Then you remove
Their shells and wash them under cold water and simmer them in a little milk with
sliced onion, herbs and seasoning or in white wine stock. Theyre delicious in
mornay sauce and
Sam: Sound great! But before we put them on the menu, why dont you prepare some for
me to try. We could have dinner together at my place
Rosa: Its Ok Sam, I can do them for you here this afternoon.
COMPREHENSION
_____ a) Sam and Rosa talk about prices and quality.
__1__ b) Sam asks for suggestions about changes to the menu.
_____ c) Rosa suggests another dish.
_____ d) Sam invites Rosa for dinner.
_____ e) Rosa suggests two dishes.
_____ f) Rosa explains how to cook scallops.
Dont forget that comparatives are followed by than and superlatives are preceded by the.
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GRAMMAR
COMPARATIVE FROMS -er THAN AND MORE THAN
One syllable
Adjectives and
Adverbs
Add -er to most one-syllable adjectives and
adverbs. If a word ends in a vowel and one
consonant, double the last consonant and add -er.
ADJECTIVE COMPARATIVE
Big Bigger
Cheap Cheaper
Old Older
Fat Fatter
White Whiter
These cherries are sweeter than those.
This market is cheaper than others.
Brown rice cooks slower than white rice.
These eggs are bigger than those.
Adjectives
Ending in -y
If a word ends in -y, change the y to i and add -er.
Funny/Funnier
Pretty/ Prettier
Healthy/Healthier
Tasty/Tastier
Spicy/Spicier
Easy/Easier
Busy/Busier
Dry/Drier
This fsh is tastier than that fsh.
Thai food is spicier than American food.
Fruit is healthier than ice cream.
Adjectives and
Adverbs with
Two or More
Syllables
Use more with most adjectives and adverbs that
have two or more syllables.
ADJECTIVE COMPARATIVE
Famous More famous
Important More important
Interesting More interesting
Expensive More expensive
Full-Bodied More Full-Bodied
Narrow More Narrow
Its more expensive than the other brands.
Its more nutritious than white rice.
Fresh vegetables are more delicious than
frozen ones.
Irregular
Comparative
Forms
The comparative forms of good, bad, and far are
irregular:
good/better
bad/worse
Far/farther (further)
Cream tastes better than milk.
Coffee is worse for your health than tea.
The health food store is farther than the
supermarket.
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SPEAKING
With a partner, take turns and compare the pairs of food items en each of the following pictures. You
may want to use words of your own. Make as many sentences as you can for each picture with er or more
than.
Expensive Nutritious Taste (bad) Easy
Healthy Tasty Sweet (Cook) fast
Delicious (Taste) good Spicy Fattening
Examples: A: Ice cream isnt as healthy as frozen yogurt.
B: Ice cream tastes better than frozen yogurt.
A: Ice cream is sweeter than frozen yogurt.
B: Ice cream is as expensive as frozen yogurt.
A: I dont think thats true. I think frozen yogurt is more expensive.
1. ________________________________________________________.
2. ________________________________________________________.
3. ________________________________________________________.
4. ________________________________________________________.
5. ________________________________________________________.
6. ________________________________________________________.
7. ________________________________________________________.
8. ________________________________________________________.
9. ________________________________________________________.
10. ________________________________________________________.
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Write the comparative form of these adjectives.
1. Old ________________________________________________________.
2. Small ______________________________________________________.
3. Big ________________________________________________________.
4. Important ___________________________________________________.
5. Easy _______________________________________________________.
6. Diffcult _____________________________________________________.
7. Heavy ______________________________________________________.
8. Expensive ___________________________________________________.
9. Sweet ______________________________________________________.
10. Hot ________________________________________________________.
THE SUPERLATIVE: USING -EST AND MOST.
One-Syllable
Adjectives and
Adverbs
Add -est. to one syllable adjectives and
adverbs. Use the before the superlative.
Old Oldest
Big Biggest
Cheap Cheapest
Old Oldest
Fat Fattest
These cherries are the sweetest in the all world.
This market is the cheapest of the country.
These eggs are the biggest in the store.
Two-Syllable
Adjectives
Two-syllable adjectives ending in -er or -y
usually add -est.
Express the opposite idea with the least +
adjective.
Two syllable adjectives ending in -ful
usually follow the most and the least.
Pretty Prettiest
Easy Easiesr
Thai food is the most spicy I have ever tried.
Fruit is the healthiest food.
Fruit is the least healthy food.
My next door neighbor is the least friendly.
Other adjectives
and adverbs.
Adjectives of three or more syllables
and adverbs of two or more syllables
follow the most or the least to form the
superlative.
Expensive Most expensive
Important Most important
Famous Most famous
Interesting Most interesting
Expensive Most expensive
Full-Bodied Most Full-Bodied
Narrow Most Narrow
The most popular sports.
The most frequently watched.
Its the most expensive car.
Its the most nutritious food.
Fresh vegetables are the most delicious things for
vegetarian people.
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THE SUPERLATIVE: USING -EST AND MOST.
Irregulars The irregular superlative forms are
Good/Best
Well/Best
Bad/Worst
Badly/Worst
Far/Farthest
Little/Least
Many/much /Most
Madres restaurant has the best food in town.
New York has the worst traffc in United States.
Use the information to write comparative and superlative sentences.
1. Prawns / tasty / oysters.
____________________________________________.
2. French wine / popular / in the UK.
____________________________________________.
3. Milk/good / for you / lemonade.
____________________________________________.
4. Lobster / Expensive / seafood / on the menu.
____________________________________________.
5. Champagne / good drink / in the world.
____________________________________________.
6. Spaghetti carbonara / creamy / spaghetti Bolognese.
____________________________________________.
7. Pasta / traditional / in Italy / in Spain.
____________________________________________.
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SPEAKING
Use the words in the box to compare the three restaurants. Which restaurant would you like to go? Why?
Small large beautiful old traditional
comfortable new packed cozy modern
Put the following sentences in the correct form using comparatives or superlatives.
Examples: The service here is (quick) than in Dinos.
The service here is quicker than in Dinos.
1. The Savoy is (expensive) than the Park Hotel.
_____________________________________________.
2. The service here is (slow) in town.
_____________________________________________.
3. The food is (good) Ive tasted.
______________________________________________.
4. The fsh is (salty) than the soup.
______________________________________________.
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5. Curry is our (spicy) dish.
______________________________________________.
6. Rump steak is (tough) than fllet.
______________________________________________.
7. The house wine is (popular) wine we serve.
______________________________________________.
8. We are (busy) at the weekend than during the week.
______________________________________________.
Complete the sentences with the correct option.
1. The Madres restaurant is the __________ restaurant in London.
a. Trendier b. more trendy c. trendiest
2. It is __________ to Oxford Circus than to Piccadilly Circus.
a. Closer b. closest c. more close
3. It is not a __________ restaurant.
a. Largest b. larger c. large
4. Its __________ than The Park Hotel restaurant.
a. Smallest b. most small c. smaller
5. The service at the Park Hotel is __________ than at the Madres.
a. Worse b. worst c. more worse.

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