TRNG I HC KINH T H CH MINH

KHOA O TO SAU I HC
LP: QUN TR K22 NGY 2
----------0O0----------

QUI TRNH CUNG CP V THU HI VT LIU SN XUT

TI CNG TY JABILL VIT NAM

MN HC: THAY I V PHT TRIN (OD)

GVHD: TS. TRNG TH LAN ANH
HC VIN: NGUYN TH HNG IP

Tp. H Ch Minh, thng 4 nm 2014

Mc lc
Mc lc............................................................................................................................... 1
Chng 1

PHN M U.........................................................................................3

1.1

Gii thiu v cng ty JABIL................................................................................3

1.2

L do v mc tiu la chn ti..........................................................................3

1.2.1

L do chn ti:...........................................................................................3

1.2.2

Mc tiu:.........................................................................................................3

1.2.3

Phm vi thc hin d n:................................................................................3

1.3

i tng nghin cu:...........................................................................................4

Chng 2
2.1

C S NN TNG V M T TNH HUNG......................................5

C s nn tng:......................................................................................................5

2.1.1

Cch tip cn chn on ca D n l cch tip cn gii quyt vn :..........5

2.1.2

Phng php thu thp thng tin ca d n s l s phi hp ca 3 phng

php: ........................................................................................................................ 5
2.1.3

p dng m hnh Lean 6 Sigma trong vic thu thp thng tin v chn on

vn : ........................................................................................................................ 5
2.2

M t tnh hung...................................................................................................6

2.2.1

Tnh trng hin ti ca Jabil Vit nam:...........................................................6

2.2.2

Quy trnh cung cp v thu hi nguyn vt liu ti Jabil Vit nam:.................6

Chng 3

THU THP THNG TIN, PHN TCH V GII THCH KT QU....8

3.1

Bc xc nh (DEFINE):.....................................................................................8

3.2

o lng v phn tch: (MEASURE & ANALYZE).............................................8

1

3.2.1

Thng tin th cp:...........................................................................................8

3.2.2

Thng tin s cp:............................................................................................9

Chng 4

GII PHP V KIN NGH....................................................................13

Chng 5

PHN TCH NG LC V KHNG C S THAY I..................14

5.1

Cc khng c s thay i.....................................................................................14

5.1.1

Cc khng c t c nhn:..............................................................................14

5.1.2

Cc khng c t pha cc b phn tham gia:.................................................15

5.2

Cc p lc ng h s thay i: Cc p lc cnh tranh:........................................15

5.3

Cch x l cc khng c:.....................................................................................15

PH LC............................................................................................................................ i

Chng 1
1.1

PHN M U

Gii thiu v cng ty JABIL

Jabil Circuit l mt nh cung cp dch v sn xut in t. Jabil thit k v sn xut thit

b in t cho cc cng ty OEM (Original Equipment Manufacturer, dng gi nh sn
xut thit b nguyn thy) trong ngnh cng nghip bao gm c y t, khoa hc i sng,
cng ngh sch, thit b, quc phng, hng khng v tr, t, my tnh, lu tr, sn phm
tiu dng, mng v vin thng. Jabil cng cung cp dch v thit k k thut, sn xut,
qun l sn phm v dch v hu mi cho cc cng ty trong ngnh hng khng, t, my
tnh, ngi tiu dng, quc phng, cng nghip, thit b, y t, mng, thit b ngoi vi,
nng lng mt tri, lu tr v cc ngnh cng nghip vin thng. Jabil gip cc cng ty
thit k, xy dng v a sn phm ca h ra th trng mt cch nhanh chng, chi ph
thp v hiu qu.
Jabil c tr s chnh ti St Petersburg, Florida v l mt trong nhng cng ty ln nht
trong khu vc Tampa Bay. Jabil c thnh lp vo nm 1966, n nay hot ng ti
33 quc gia chu M, chu u v chu . Vi hn 60 nh my cc quc gia, Jabil
phn u c sn xut cc gii php i tc ton cu hng u th gii.
Jabil Circuit Viet Nam c thnh lp vo nm 2007, l mt trong 2 d n u t ln nht
ti khu cng ngh cao qun 9, vi vn u t ban u 500 triu USD.
1.2

L do v mc tiu la chn ti

1.2.1 L do chn ti:

Ti cng ty Jabil Vit Nam, vt liu sn xut chim n 70% tng chi ph. Do vic
kim sot cht ch qui trnh cung ng vt liu, c bit l qui trnh cung ng v thu hi
vt liu sn xut gia kho v chuyn sn xut, chim vai tr rt quan trng trong mc tiu
gim thiu chi ph. Tuy nhin, hin nay hot ng ny vn cha c kim sot cht ch,
lm gim hiu qu ca hot ng sn xut v kim sot tn kho, gy tn km v mt chi
ph cho cng ty v nh hng n s hi lng ca khch hng. Trc thc trng khng
3

nh mong mun ny ca qui trnh cung ng vt liu, nhm quyt nh chn ti ci

tin qui trnh cung cp v thu hi vt liu sn xut ti cng ty Jabil Vit Nam lm d
n can thip OD ti cng ty Jabil Vit Nam.
1.2.2 Mc tiu:
- Nhn din hn ch trong qui trnh cung cp v thu hi vt liu sn xut gia Kho v
Sn xut ti cng ty Jabil Vit Nam.
- xut gii php ci tin qui trnh cung cp v thu hi vt liu sn xut gia Kho v
Sn xut.

1.2.3 Phm vi thc hin d n:

D n c thc hin qui m t chc l cng ty Jabill Vit Nam. Cc phng ban lin
quan n D n bao gm:
1.3

Phng k hoch (Planning)

Phng phn tch tn kho (IA)
Phng chun b vt liu (Kitting)
Phng sn xut (Production)
Kho

i tng nghin cu:

Qui trnh cung cp v thu hi vt liu sn xut ti cng ty Jabil Vit Nam

Chng 2

C S L THUYT V M HNH NGHIN

CU

2.1

C s l thuyt:

2.1.1 Cch tip cn chn on ca D n l cch tip cn gii quyt vn :

Qui trnh cung cp v thu hi vt liu sn xut ti cng ty Jabil Vit Nam hin ang
c nh gi l hot ng khng hiu qu v cn ci tin d n s bt u t thc
trng khng mong mun ny chn on vn ang lm cho qui trnh ny hot ng
km hiu qu.
2.1.2 Phng php thu thp thng tin ca d n s l s phi hp ca 3 phng
php:
-

Phng php quan st

Kho st bng bn cu hi
Ti liu th cp

2.1.3 p dng m hnh Lean 6 Sigma trong vic thu thp thng tin v chn on v
a ra phng n gii quyt vn :
p dng bc 1, 2, 3, 4 trong chu trnh DMAIC (Define - Measure - Analysis - Improve)
thc hin vic thu thp thng tin, chn on v xut phng n gii quyt vn :

Bc 1: Xc nh (define)
- Dng cng c Project charter pht biu vn /tnh trnh khng mong
mun.
- Dng cng c SIPOC m t v qui trnh cung ng v thu hi vt liu .
Bc 2: o lng (measure):
- Dng cng c S xng c xc nh cc nguyn nhn tim nng c
th gy ra vn bt n trong qui trnh.
- T cc nguyn nhn tim nng phn tch c trong m hnh xng c
tin hnh thu thp thng tin lin quan n cc nguyn nhn ny thng

qua 3 phng php: quan st, bn cu hi, ti liu th cp.

Bc 3: Phn tch (analysis)
- Biu din s liu thu thp c di dng bng biu, th thc hin
5

vic tnh ton v phn tch a ra kt lun v nguyn nhn gy ra vn

-

bt n.
T nguyn nhn c xc nh tin hnh phn tch chuyn su tm
ra gc r ca vn ny.

M t tnh hung

2.2

2.2.1 Tnh trng hin ti ca Jabil Vit nam:

-

Dng chuyn sn xut rt thng xuyn. Dng chuyn do nhiu nguyn nhn gy
ra, theo cc s liu thng k th dng chuyn do yu t nguyn vt liu chim

1,55% tng thi gian chy.

Thi gian linh kin tn ti trn line trn 7 ngy chim khong 6,32%.
Tn rt nhiu thi gian v cng sc cho vic kim tra v iu chnh tn kho trn h
thng cho ph hp vi thc t.

2.2.2 Quy trnh cung cp v thu hi nguyn vt liu ti cng ty Jabil Vit nam:
Gii thiu v linh kin :
Linh kin c ng trong 1 cun bng di (gi l cun reel )
-

Mt cun reel c th c 2000, 5000,10.000 con linh kin trong , ty kch thc

ng gi ca nh cung cp.
Mi cun reel cha 1 loi linh kin duy nht, trn tem th hin: tn linh kin, s
lng, m vch

M t qui trnh:
Bc 1: Mi ngy, Planner s ln k hoch chy cho ngy mai bao gm: m hng, s
lng, gi chy v nhng thng tin cn thit khc. Sau update nhng ni dung ny ln
cng c web ton cu PPT (Production Planning Tool) trong vng 24 gi trc gi chy.
*PPT: B phn c lin quan u c th truy cp c tt c cc k hoch ca Jabil trn
ton cu.

Hnh 2: H thng Production planning tool ca cng ty Jabil

Bc 2: IA s da theo thng tin trn PPT ri to Pullist trn phn mm SAP. Pullist da
vo s lng plan cn chy, BOM n s t ng truy xut tn ton b linh kin, tng cng
s lng mi linh kin cn thit cn cho plan . H thng s xut linh kin t kho (k
hiu 0100) chuyn ln line (k hiu 0104), linh kin s c chuyn t v tr 0100 qua
0104 trn SAP
* IA: Inventory Analyst ( Phn tch tn kho)
*BOM: th hin tn linh kin, s lng mi linh kin cn chy cho 1 board.
*SAP: Phn mm qun l doanh nghip thuc ERP

Bc 3: Kitting (b phn chun b vt liu )

Hnh 3: B phn chun b vt liu

Da vo pullist ca IA v tin hnh xut hng.Sau khi xut hng xong s in ra t giy xut
hng. Cng nhn s kim tra chnh xc tn tng con linh kin ng vi s lng m n
c xut ra trn h thng ng vi s lng thc t, ri b tt c vo 1 chic xe
(Trolley). Mi mt trolley u c dn tn model, s lng, m s pullist, gi chy,
ngy chy.

Hnh 4: xe Trolley
Bc 4: Sn xut kim tra, k tn xc nhn nhn y linh kin v s lng ri ko
hng ln chuyn chy.

Hnh 5: B phn sn xut k nhn hng

4.1 Trc khi chy, SX phi lp linh kin vo mng FSS ( Feeder Setup Sheet)

Hnh 6: Mng Feeder setup sheet

4.2 Sau , li lp mng FSS vo my NXT ( my gp linh kin cm vo board)

Hnh 7: Mng FSS c lp vo my NXT

4.3 Sau khi chy xong, b phn sn xut s tho ht reel trong mng FSS ra tr v kho

10

Hnh 8: Mng FSS sau khi tho cc cun reel

Bc 5: Kho s m li s lng ca tng cun reel coi cn bao nhiu, in li tem vi s

lng va m

11

Hnh 9: My m reel
Bc 6: Sau khi m reel xong, kho s nhn chng li vo Bin
Kt thc 1 chu k sn xut

Hnh 10: Bin dng cha linh kin.

Kho c rt nhiu Bin, mi Bin c k hiu 1 tn ring c kt ni vi SAP d dng

ct gi v truy xut linh kin.

12

Chng 3

THU THP THNG TIN, PHN TCH V

GII THCH KT QU

Qui trnh cung cp v thu hi vt liu sn xut ti cng ty Jabil Vit Nam hin ang
c nh gi l hot ng khng hiu qu v cn ci tin d n s bt u t thc
trng khng mong mun ny chn on vn ang lm cho qui trnh ny hot ng
km hiu qu.

Bc xc nh (DEFINE):

3.1

Xc nh vn : Dng chuyn sn xut rt thng xuyn. Dng chuyn do nhiu

nguyn nhn gy ra v dng chuyn do yu t nguyn vt liu l mt trong nhng nguyn
nhn ny.

o lng v phn tch: (MEASURE & ANALYZE).

3.2

3.2.1 Thng tin th cp:

S dng s liu v thng tin t cc bo co o lng hiu qu :
- Bo co thi gian dng chuyn.
- Bo co thi gian tn ti ca linh kin trn line (Aging report).
-

Bo co iu chnh tn kho h thng.

Phn tch kt qu ca cc bo co trn:

-

Bo co thi gian dng chuyn cho thy vic dng chuyn do thiu nguyn vt
liu xy ra rt thng xuyn, chim 1,55% tng thi gian chy ca chuyn, gy
lng ph ngun lc rt ln (thi gian, my mc, con ngi, chi ph)

Bo co thi gian tn ti ca linh kin trn line cho thy thi gian nguyn vt liu
tn ti trn line trn 7 ngy chim khong 6,32%. Theo ng qui trnh sn xut th
sau khi sn xut xong mt m hng th nguyn vt liu phi c tr v kho ngay
lp tc. Con s ny cho thy vic kim sot thu hi nguyn vt liu v kho hin ti

13

khng hiu qu. Cc nguyn nhn ca vic tn ti nguyn vt liu trn line lin
quan n:
+ Sn xut khng chy ht cng sut gy nn tnh trng tr tr, cha th chy
hon tt 1 model nn khng th tr v.
+ B mt linh kin nn khng tm ra tr v.
+ Cng nhn lm bing tho linh kin khi FSS
-

Bo co iu chnh tn kho h thng cho thy b phn IA phi thng xuyn iu

chnh tn kho trn h thng cho khp vi tnh hnh thc t, c th l tr bt i s
lng trn h thng do khng tm ra linh kin thc t. Vic ny gy tn rt nhiu
thi gian v cng sc cho vic kim tra v iu chnh tn kho.

3.2.2 Thng tin s cp:

3.2.2.1
-

Quan st :

Thng xuyn xy ra dng chuyn v khng tm thy vt liu.

Linh kin vn cn nm trn FSS cha c tho ra tr v.
Khu vc m tr nguyn vt liu v kho thng xuyn b n tt.

14

3.2.2.2

S xng c:

S xng c xc nh vn khng kim sot nguyn vt liu tr v kho ti Jabil Vit nam

STT

Nguyn nhn

M t

Sn xut khng tr Sn xut khng tr hng v l 1 trong 3 nguyn nhn

hng v
chnh, trc tip nh hng n vn khng kim
sot nguyn vt liu tr v kho.

Gim st cha cht ch Vic gim st cha cht ch khin nhn vin cha
tun th tr hng v ngay khi sn xut xong.

1.1

Qun tr theo mc Do cng ty ch quan tm n s lng thnh phm,

tiu, khng kim sot vn kim sot qu trnh cha c cht ch
qu trnh

Cng nhn thiu thc

thc cng nhn cha t gic v cha nm bt c

tm quan trng ca vic tr hng v, cng nhn c suy
ngh: trc sau g cng dng nguyn liu cn d
sn xut tip v qu trnh tho lp mt thi gian nn
khng tr hng v ngay.
15

STT

Nguyn nhn

M t

2.1

Vn o to

Nhn thc ca cng nhn l quan trng nhng cng

ty cha ch trng o to, nhc nh, tuyn truyn
thng xuyn.

2.2

Khng c bin php Cc gim st sn xut ch yu ch nhc nh nhn

ch ti
vin v cha c bin php ch ti cho tnh trng ny

Tn thi gian tho lp Thi gian tho lp nguyn vt liu t mng FSS mt
nguyn vt liu
nhiu thi gian (2 ting)

3.1

Nguyn liu nh

3.2

Khng nhn lc Ngun nhn lc khng cng nh hng n vic

tho lp
cng nhn khng u tin cho vic tho nguyn liu ra
khi FSS ngay sau khi sn xut

II

n tc khu vc m

n tc khu vc m nn vic m v tr nguyn liu

v kho chm, tc nghn, nh hng n vic qun l
nguyn vt liu sau sn xut.

Thiu my

Vic ch c 6 my m l khng m reel, v

m bo theo ng quy trnh.

My khng cng Thi gian m 1 cun reel l 10 pht, trong khi nu

sut
nh tt c nguyn liu tr v ngay sau sn xut th
khng th no m v c c trm, thm ch 1000 cun.

III

Sai st nhp liu khi Vn nhp liu cng nh hng n s liu trn h
tr hng v kho
thng, vic kim sot khng t hiu qu.

Do c th ngnh sn xut linh kin nn nguyn liu

nh, vic tho lp t m, mt thi gian

Cng nhn nhp sai

Nguyn nhn l t cng nhn nhp sai

1.1

Thao tc th cng

Nhp sai v phi thc hin th cng

1.1.
1

Phn mm yu cu - Thc hin th cng v my m khng t in s

nhp tay
lng, sau khi m xong phn mm yu cu nhp tay

16

3.2.2.3

Bng cu hi kho st:

Hnh thc: bng cu hi vi thang o Likert 4 mc : (1- hon ton khng ng

; 2 - khng ng ; 3 - ng ; 4 - hon ton ng ).

Ni dung bng cu hi: xem ph lc.
Kch thc mu: 55.
i tng kho st: nhn vin v qun l ca 5 phng ban c lin quan. Bao gm:
phng k hoch (Planning), phng phn tch tn kho IA, phng chun b vt liu

Kitting, phng sn xut (Production), kho.

Hnh thc chn mu: chn mu phn tng: Planner 10 ngi, IA 15 ngi,
Kitting 5 ngi, gim st sn xut 15 ngi, gim c chuyn 5 ngi, gim

st kho 5ngi.
Kt qu kho st: sau khi pht phiu kho st, nhm tin hnh chy d liu
trn phn mm SPSS. Kt qu nh sau:

Cu hi

10

11

Hon ton khng ng

30

14

16

14

17

14

Khng ng

10

21

22

23

23

22

22

13

ng

24

30

24

14

10

10

14

20

16

20

Hon ton ng

26

16

20

27

16

Bng tng hp kt qu kho st

Nhn xt: kt qu kho st tng ng vi cc nguyn nhn c xc nh trong s

xng c. C th:
-

V con ngi: thc lm vic ca cng nhn cha cao, cha nm c quy

trnh,thiu nhn lc chuyn cho qu trnh tho lp, nhp sai s lng linh kin.
V phng php, k thut: khng p ng s lng my m, cng sut my
m thp, khng qui trch nhim c nhn ngay khi c sai st xy ra,gim st quy

trnh khng cht ch.

V quy trnh: khu vc m thng xuyn n tc, sn xut khng tr hng v ngay
sau khi chy xong 1 m hng, tho lp mt nhiu thi gian.
17

Trong , 3 nguyn nhn c cho l c nh hng ln nht l:

1) n tc khu vc m tr nguyn vt liu v kho.
2) Sn xut khng tr hng v sau khi hon tt sn xut mt m hng.
3) Sai xt nhp s liu khi tr nguyn vt liu v kho.

18

Chng 4

GII PHP V KIN NGH

Gii quyt nguyn nhn 1: Lm th no sn xut tr linh kin v ngay

khi chy hon tt 1 m hng ?

4.1

M t thc hin :
-

Sau khi Kitting xut xong 1 xe linh kin (Trolley) cho 1 m hng A => Cn scan
m vch ca tng cun reel vo h thng => giao xe hng cho trm FSS => Lp

reel vo FSS => chuyn ln SX => SX scan li m vch tng cun reel 1 ln na
Nguyn tc: Nhng cun reel nm ngoi xe hng A s khng scan c=> trnh
c tnh trng SX s ly con linh kin X (ang c trn line m cha tr v)
scan. Do , trc khi IA to danh sch xut hng (pull list), bt buc SX phi tr
ht linh kin v kho c th xut xe hng A y linh kin.

Gii quyt nguyn nhn 2 & 3 : Lm th no gim tnh trng n tt khu vc ch

m linh kin v sai st nhp liu khi tr linh kin v kho?
M t thc hin :
-

Sau khi trm FSS tho ht reel tr v. Thay v m bng my nh trc kiaKho s
scan li s m vch ca tng cun reel mt ln na, h thng s t ng tr s
lng m my NXT tiu hao ra s lng cn li. Sau cng nhn in li tem

s lng cn li chnh xc ri tr v Bin. Khng s dng my m na.

Hiu qu : s lng scan chnh xc nh m bng my nhng tit kim c nhiu
thi gian, gim sai st do nhp s lng m bng th cng, khng cn n tc
khu vc m => linh kin c tr v kho kp thi, m bo chun b k hoch
chy ngy tip theo khng b thiu linh kin, khng dng chuyn.

19

Chng 5

PHN TCH NG LC V KHNG C

S THAY I

Da trn Bin php Can thip OD trn, nhm s trnh by phn D bo p lc

ng h v khng c vi can thip OD ny.Cc b phn trc tip giam gia vo vic thc
hin ci tin quy trnh gm c:
-

Ban lnh o cp cao ni ban hnh quyt nh thc hin ci tin

Gim c v cng nhn ca b phn sn xut
B phn Planner
B phn Kitting
B phn IA
B phn kho

Cc khng c s thay i

5.1

5.1.1 Cc khng c t c nhn:

-

Cc c nhn c th cha nm thng tin, hiu bit r rng v quy trnh ci tin, lm
cho h hoang mang, hoi nghi v tnh hiu qu ca quy trnh ci tin o c th

c phn ng chng li s thay i.

H c th ngi phi hc tp, tip thu iu mi trong khi qu quen thuc vi quy
trnh c, hoc do thi quen v tnh ca cng nhn cng c th lm h khng c

li s thay i.
Cc cng nhn cp thp khng c s thay i do h khng nhn thc c s cn

thit ca vic thay i.

Cng nhn c th cho rng h phi lm nhiu vic hn trong khi mc lng khng

thay i.
Cc c nhn c th khng tin tng vo i ng qun tr: Cc nh qun tr c th
gp kh khn trong vic thuyt phc, ng vin ngi lao ng ng h nhng thay
i bi v tt c cn pha trc, nhng kinh nghim ca nh qun tr cha c

c th li cun, thuyt phc c h.

Vic khng c ca cc c nhn tham gia c th xut pht t nhng tri nghim ca
bn thn v s thay i trong qu kh. Mt vi ngi c nhng n tng xu vi
20

s thay i. S ngi trng thnh trong cc mi trng m s thay i li n

tng xu, th r rng s khng c li nhiu hn so vi nhng ngi hng li
hoc sm c hc v vic ng ph vi thay i.
5.1.2 Cc khng c t pha cc b phn tham gia:
-

B phn sn xut: thnh lp thm mt trm FSS do phi tuyn thm nhn cng
c th tn chi ph thu mi v o to nn c th khng c s thay i (do mi b

phn phi t lo chi ph ca b phn mnh).

B phn IA: h c th hoi nghi v vic scan m vch liu rng c th chnh xc
100% v em li hiu qu hn so vi vic m linh kin, do h c th khng c
vi s thay i, tuy nhin khng c ca b phn ny c th mc thp.

Cc p lc ng h s thay i: Cc p lc cnh tranh:

5.2

Vic thiu linh kin nn khng th lp hon thin mt model dn n khng s

lng theo n t hng, gy mt khch hng, lm gim uy tn v kh nng cnh

tranh ca cng ty, do thay i l cn thit.

Nhng thay i trong vic s dng v cung ng cc ngun lc. Vic ci tin quy
trnh c th dn n thay i vic s dng cc ngun lc sn xut theo hng s
dng cc ngun lc c hiu qu, c th dn n chi ph s dng ngun lc t hn,
gim lng ph do mt linh kin v thi gian hon thnh cng vic iu ny s

to ra u th cnh tranh mi cho doanh nghip.

Nhng thay i ca cc i th cnh tranh: s thay i hot ng ca i th cnh
tranh (ci tin cng ngh, thay i chin lc marketing, u t m rng nng cp
doanh nghip ca h) u dn n thay i v tr tng quan ca mi doanh
nghip trong ngnh, iu ny i hi doanh nghip phi c s thay i nhm nng
cao nng lc cnh tranh ca mnh.

Cch x l cc khng c:

5.3

Bc u tin quan trng trong vic vt qua nhng khng c thay i l phi tm
hiu mi ngi chp nhn thay i nh th no? H c kh nng g? Nguyn nhn
no gy nn s ngn ngi ca h? n khi mi ngi nhn thy cc nh qun tr
21

c quan tm n nhng bn khon v lo lng ca h, h s ci m hn v c thi

-

ng h i vi thay i.
Truyn ti r rng mc tiu ca s thay i n nhn vin, li ch v s cn thit
ca vic thay i, cung cp thng tin v s thay i r rng v cng khai, khuyn

khch thng tin hai chiu, o to nhng k nng cn thit.

S dng quyn lc: Khuyn khch, thc y s ng trn c s tho lun v bng
lng. Bn cnh cng phi ch cho mi ngi thy c nhng e do nh gim
thu nhp, mt vic hoc nhim v khng mong i ngi lao ng chp

nhn s thay i.
Thnh lp i tin phong thc hin ci tin chng minh hiu qu ca s thay i
trnh vic kt qu km l l do khng c s thay i.

22

~i~

PH LC
BNG CU HI KHO ST
Cho Anh/Ch,
Chng ti ang c tng Ci tin Quy trnh cung cp v thu hi vt liu sn xut ti
cng ty Jabil Vit Nam. V vy, chng ti lp bng cu hi kho st ny xin kin
ng gp ca mi ngi cho vic ci tin quy trnh c tt hn, mang li tnh hiu qu
cao hn.
Trong cuc kho st ny, khng c quan im, thi no ng hay sai m tt c u l
cc thng tin hu ch cho cuc kho st ca ti. V vy, ti rt mong nhn c s cng
tc chn tnh nht ca anh/ch.
Xin chn thnh cm n!
Xin cho bit mc ng ca Anh/ch i

Hon

vi nhng pht biu di y v Quy trnh

ton

Khng

cung cp v thu hi vt liu sn xut ti

khng

ng

cng ty Jabil Vit Nam.

ng

Khu vc m nguyn vt liu tr v

kho thng xuyn n tc

S lng my m cha p ng nhu

cu

Cng sut my m thp

Sn xut c tr nguyn vt liu v

ngay sau khi chy xong mt m hng

Cng nhn lm vic c thc

Cng nhn thng xuyn c o to

v quy trnh
i

Hon
ng

ton
ng

~ ii ~

Cng ty c quy trch nhim r rng

khi pht sinh vn dng chuyn

Gim st quy trnh cht ch

Qu trnh tho lp nguyn vt liu t

my FSS mt thi gian.

10

Sn xut m bo nhn lc cho qu

trnh tho lp

11

S lng nguyn vt liu tr v kho

thng xuyn b nhp sai

KT QU KHO ST
1. Khu vc m nguyn vt liu tr v kho thng xuyn n tc
Hon ton khng ng

0%

Khng ng

9%

ng

24

44%

Hon ton ng

26

47%

2.S lng my m cha p ng nhu cu

Hon ton khng ng

0%

Khng ng

16%

ng

30

55%

Hon ton ng

16

29%

ii

~ iii ~

3. Cng sut my m thp

Hon ton khng ng

2%

Khng ng

10

18%

ng

24

44%

Hon ton ng

20

36%

Hon ton khng ng

30

55%

Khng ng

21

38%

ng

5%

Hon ton ng

2%

4. Sn xut c tr nguyn vt liu v ngay sau khi chy xong mt m hng

5. Cng nhn lm vic c thc

iii

~ iv ~
Hon ton khng ng

14

25%

Khng ng

22

40%

ng

14

25%

9%

Hon ton ng

6. Cng nhn thng xuyn c o to v quy trnh

Hon ton khng ng

16

30%

Khng ng

23

41%

ng

10

19%

11%

Hon ton khng ng

14

24%

Khng ng

23

43%

ng

10

19%

15%

Hon ton ng

7. Cng ty c quy trch nhim r rng khi pht sinh vn dng chuyn

Hon ton ng

iv

~v~

8. Gim st quy trnh cht ch

Hon ton khng ng

17

32%

Khng ng

22

40%

ng

14

25%

4%

Hon ton ng

9. Qu trnh tho lp nguyn vt liu t my FSS mt thi gian.

Hon ton khng ng

4%

Khng ng

11%

ng

20

36%

Hon ton ng

27

49%

~ vi ~

10. Sn xut m bo nhn lc cho qu trnh tho lp

Hon ton khng ng

14

25%

Khng ng

22

40%

ng

16

30%

6%

Hon ton ng

11. S lng nguyn vt liu tr v kho thng xuyn b nhp sai

Hon ton khng ng

11%

Khng ng

13

21%

ng

20

38%

Hon ton ng

16

30%

Kim nh bng SPSS

One-Sample Statistics
N
KHU VUC DEM NVL TRA VE

55
vi

Mean
3.3818

Std.
Deviation
.65237

Std. Error
Mean
.08797

~ vii ~

THUONG UN TAC
SL MAY DEM CHUA DAP UNG

55

3.1273

.66818

.09010

CONG SUAT MAY DEM THAP

55

3.1455

.77980

.10515

SAN XUAT TRA NVL NGAY KHI

HOAN TAT

55

1.5455

.68902

.09291

CONG NHAN LAM VIEC CO Y

THUC

55

2.1818

.92478

.12470

CONG NHAN DC DAO TAO QUY

TRINH

55

2.1091

.95593

.12890

CTY CO QUY TRACH NHIEM RO

RANG

55

2.2182

.99426

.13407

GIAM SAT QUY TRINH CHAT

CHE

55

2.0182

.84964

.11457

THAO LAP NVL MAT THOI GIAN

55

3.3091

.81360

.10971

SX DU NHAN LUC CHO THAO

LAP

55

2.1455

.86961

.11726

SL NVT THUONG BI SAI

55

2.8364

.97684

.13172

One-Sample Test
Test Value = 2.5
t

Df

Sig. (2tailed)

Mean
Difference

95% Confidence Interval of

the Difference
Lower

Upper

KHU VUC DEM NVL

TRA VE THUONG UN
TAC

10.025

54

.000

.88182

.7055

1.0582

SL MAY DEM CHUA

DAP UNG

6.962

54

.000

.62727

.4466

.8079

CONG SUAT MAY DEM

THAP

6.139

54

.000

.64545

.4346

.8563

vii

~ viii ~
SAN XUAT TRA NVL
NGAY KHI HOAN TAT

-10.274

54

.000

-.95455

-1.1408

-.7683

CONG NHAN LAM

VIEC CO Y THUC

-2.552

54

.014

-.31818

-.5682

-.0682

CONG NHAN DC DAO

TAO QUY TRINH

-3.033

54

.004

-.39091

-.6493

-.1325

CTY CO QUY TRACH

NHIEM RO RANG

-2.102

54

.040

-.28182

-.5506

-.0130

GIAM SAT QUY TRINH

CHAT CHE

-4.206

54

.000

-.48182

-.7115

-.2521

THAO LAP NVL MAT

THOI GIAN

7.375

54

.000

.80909

.5891

1.0290

SX DU NHAN LUC CHO

THAO LAP

-3.024

54

.004

-.35455

-.5896

-.1195

SL NVT THUONG BI
SAI

2.554

54

.014

.33636

.0723

.6004

Gi thit
Ho: Trung bnh tng th = 2.5
H1: Trung bnh tng th khc 2.5
Sau khi kiem nh gi tr Sig. (2-tailed) < 0,05 (Mc ngha)
Nn bc b Ho tc l trung bnh tng th c s khc bit c ngha.
V d:
Cu 7: Cng ty c quy trch nhim r rng khi pht sinh vn dng chuyn th
Mean = 2,2182 sig = 0,014 < 0,05
Th theo kt qu kho st th kin khng ng l c ngha tc mi ngi khng ng
vic cng ty c quy trch nhim r rng khi pht sinh vn .
Cu 11: S lng nguyn vt liu tr v kho thng xuyn b nhp sai
Mean = 2,8364 sig = 0,014 < 0,05
viii

~ ix ~

Th theo kt qu kho st th kin ng l c ngha tc mi ngi ng vic S

lng nguyn vt liu tr v kho thng xuyn b nhp sai.
NHN XT: Kt qu kho st s cp tng ng vi cc nguyn nhn c xc nh
trong s xng c.C 3 nguyn nhn chnh: n tc khu vc m, sn xut khng tr
hng v, sai xt nhp liu khi tr hng v kho.

ix