Leroy WaLters

P.O. Box 1883 Kaibeto, Arizona 86515

Home: (928) 401-7173 Mobile: (928) 206-4193 Email: LWALTERS0700@gmail.com
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Education
Master of Network and Communications Management (MNCM)
Keller Graduate School of Management June 2012
DeVry University

Graduate Certificate Information Security
Keller Graduate School of Management August 2012
DeVry University

Graduate Certificate Wireless Communications
Keller Graduate School of Management July 2013
DeVry University

Bachelor of Science in Business Administration December 2006
Major: Management Information Systems (MIS)
The University of Arizona, Tucson

Knowledge and Skills
Installing and Configuring Microsoft Windows Server 2012, Microsoft Windows Server 2008, and Windows Server
2003. My core skill set includes installing and configuring core server roles such as DHCP, DNS, Internet
Information Services, Network Address Translation, Routing and Remote Services, and File and Print Services. I
have experience in administering Windows Server operating systems in an enterprise environment. I am also
familiar with the Cisco IOS and the setup and configuration of Cisco routers and switches. I have provisioned and
assigned Cisco IP phones through the use of Cisco Call Manager and Cisco Unity. I have monitored and given
reports through the of the Barracuda Firewall application with respect to bandwidth and general internet usage by
end-users. During an extended building power outage, I worked with another information technology employee
to safely bring down our datacenter server infrastructure and brought it back up when power was restored.

Some of my other skills include programming in the Java programming language. I have practical experience in
the setup of small office WLANs, including the surveying and mapping of WLAN access points and choosing
appropriate WLAN technologies. I have experience in running and setting up Category 5E and Category 6 network
lines for the deployment of new computer desktops in the field office locations. I have configured and set up new
end-user email boxes using the Microsoft Exchange Server 2013 Web interface. I have also properly
decommissioned end-user mailboxes for archival purposes. Other learning and experience includes information
technology project management and background knowledge in IP Telephony and Disaster Recovery and Failover
Operations. I have experience with VMWare ESXi virtual server technology and Barracuda Cloud Backup
applications. I am also familiar with Microwave technologies with respect to Wide Area Network (WAN)
applications. I also familiar with Server Clustering and Storage Area Network (SAN) technology.

Information Technology Certifications
Microsoft Certified Technology Specialist (MCTS) Windows Server 2008: Network Infrastructure:
Configuration
Microsoft Certified Technology Specialist (MTCS) Windows Server 2008: Active Directory Configuration
Microsoft Certified Technology Specialist (MTCS) Windows Vista: Configuration
Microsoft Certified Systems Engineer (MCSE) Windows Server 2003
Microsoft Certified Systems Administrator (MCSA) Windows Server 2003
Microsoft Certified Professional 2.0 Windows XP Professional: Desktop Configuration
CompTIA Security + Professional

Information Technology Training Courses Completed or In Progress
Windows Server 2003 MCSE Boot Camp Training Camp, Bushkill, PA. .. January 2007
Symantec Backup Exec 12.x for Windows Servers: Administration Training
Symantec Corp., Herndon, VA. ..... September 2009
CCNA (640-802) Boson Training, Tampa FL. ..... May 2011
CISSP Information Security Professional Training
Academy of Computer Education, Greenbelt, MD. .... October 2011
DocuStore Imaging
Docustore Document Imaging and Management, Flagstaff, AZ .. April 2014
Installing and Configuring Windows Server 2012, Exam 70-411 .. In Progress

Information Technology Work Experience
September 2013 Present: The Navajo Nation Department for Self Reliance Window Rock, AZ
Worked as the Computer Operations Manager.
Attended regularly scheduled management meetings and gave reports.
Managed a network with nine geographically dispersed field offices.
Supported over 150 end-users over three Arizona, New Mexico, and Utah.
Performed remote troubleshooting of end-user issues using Windows Remote Access.
Used the Remote Desktop Protocol to configure client workstations at the field offices.
Worked with external consultants to maintain server, switching, and routing equipment.
Managed and worked with Windows Server 2012 R2 domain controllers and servers.
Managed end-user email boxes using Microsoft Exchange Server 2013.
Managed and deployed client desktop Microsoft Updates using WSUS.
Worked with VMWare VSphere ESXi virtual server technology to maintain the datacenter.
Maintained department VoIP infrastructure, provisioning IP phones and users.
Set up mobile labs on private networks for training purposes.
Worked regularly with Cisco Call Manager and Cisco Unity applications
Worked with the SolarWinds Web Help Desk to manage incoming end-user support tickets.
Safely shut down the entire datacenter infrastructure during a three-hour power-outage.
Decommissioned and disposed of obsolete network servers.
Reinstalled and redeployed desktop computers for use elsewhere in the enterprise.
Restored lost/damaged end-user files from the Barracuda Cloud Backup application.
Performed a local log-in and restart of a hung VMWare Sphere ESXi server and brought it back
online and ensured all installed servers were functioning normally.

May 2012 September 2013: The Navajo Nation Office of Broadcast Services Window Rock, AZ
Worked as the Network Manager and supervised three employees.
Regularly served in the capacity of Program Manager.
Regularly served in the capacity of Division Director.
Was responsible for creating and drafting the Annual Program budget.
Was responsible for maintaining the program budget.
Duties included implementing and managing Control Room operations.
Was responsible for audio and video applications and networks in low-powered TV station.
Implemented a secure WLAN for the internal and external users in the office.
Worked with external departments in the maintenance of office IP telephones.

April 2008 May 2012: The Navajo Nation Office of the Controller Window Rock, AZ
Worked as a Network Specialist performing general system administration duties.
Started as a Principal Information Systems Technician and was promoted to Network Specialist.
Ran new network lines for the implementation of a building-wide IP security camera system.
Responsible for maintenance and configuration of NNOOCs failover site during building closure.
Completely rewired the network infrastructure at a satellite office location.
Duties also include network support for NNOOC personnel.
Network and Backup Administrator for NNOOC.

January 2008 April 2008: The Navajo Nation Environmental Protection Agency Window Rock, AZ
Worked as a Senior Information Systems Technician performing end-user computer support.
Trained existing I.T. employee in server builds, configuration, and deployment.
Installed and maintained XP Professional computers in a workgroup environment.
Upgraded all end-user desktop to the latest Windows operating systems.
Implemented a computer backup scheme for all user PCs in the office.
Maintained shared printers for all users in the building.
Implemented a WLAN for the office users and guests to the building.

August 2007 January 2008: USPHS Kayenta Health Center Kayenta, AZ
Worked as a Volunteer I.T. Employee in the Information Technology department.
Attained experience with the Windows Server operating system.
Installed and configured Systems Management Server 2003 on the network.
Initiated Windows Server Update Services as an initial solution for computer updates.
Worked concurrently with two other information technology jobs during time period.

August 2007 January 2008: The Go2ToIT Group Lorrain, OH
Worked as an Independent Contractor performing field service work for clients in Arizona.
Upgraded and performed server maintenance for their client.
Worked concurrently with two other information technology jobs during time period.

August 2007 January 2008: SmartTech and Associates Austin, TX
Worked as an Independent Contractor performing field service work for clients in Arizona.
Performed Dell Warranty Support work in repairing desktop computers for clients in Arizona.
Worked concurrently with two other information technology jobs during time period.

July 2006 August 2006: USPHS Kayenta Health Center Kayenta, AZ
Worked as a Summer Intern I.T. Employee in the Information Technology department.
Worked on and completely updated the Health Centers Intranet Site.
Trained another Summer Intern in Dreamweaver Web Authoring Software.
Performed general desktop and printer support for end-users in the Health Center.
Performed and completed the Health Centers annual computer hardware inventory.