Siri Sood

Knowledge Architect at SAP Labs

sirisood@gmail.com
Summary
Hands-on expertise in documentation development life-cycle involving project initiation,
planning, design, risk management, development, execution, and sustenance.
Assess customer documentation requirements, implement, and develop quality
documentation sets as per scheduled deadlines.
Manage multiple projects and releases simultaneously with exceptional skills at motivating
individuals to maximize levels of productivity.
Help improve product documentation by building strong working relationships with technical
engineering teams, collaborating with customers, working hands-on with products, and
seeking out innovative and effective ways of presenting information.
Plan and implement infrastructure for technical documentation such as templates, style
guides, and processes, in coordination with project stakeholders. Established quality
assurance criteria and checklists.
Work with the product, understand, extract, and disseminate information from variety of
resources to produce useful content.
Accurately report information regarding the ongoing projects and initiatives to stakeholders.
Experience
Knowledge Architect at SAP Labs India
April 2014 - Present (4 months)
Associate Manager at SAP Labs India
July 2012 - Present (2 years 1 month)
Senior Information Developer at Alcatel-Lucent
June 2009 - June 2012 (3 years 1 month)
Project management, release management, authoring, enhance customer experience for user documentation,
DITA, editing, mentoring, and conducting trainings.
7 recommendations available upon request
Lead - Information Development at Symphony Services
July 2007 - June 2009 (2 years)
Mentoring, project management, release management, business communication trainings, and authoring.
7 recommendations available upon request
Senior Documentation Engineer at Encora Inc. (previously Meritos)
May 2006 - June 2007 (1 year 2 months)
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Understand customer documentation requirements, implement, and develop quality documentation sets as per
scheduled deadlines.
2 recommendations available upon request
Senior Engineer - Documentation at Pointgain India Pvt. Ltd.
January 2006 - May 2006 (5 months)
Authoring, editing, worked on API documentation.
Senior Engineer - Documentation at Symphony Services
2003 - 2006 (3 years)
Documentation development, training, and mentoring.
1 recommendation available upon request
Technical Writer (contract) at i2 Technologies
July 2002 - December 2002 (6 months)
Understand technical writing principles, DDLC, SDLC, documentation tools, research, editorial standards,
editing, soft skills development.
Languages
Kannada
Hindi
English
French
(Elementary proficiency)
Skills & Expertise
FrameMaker
Technical Writing
Agile Methodologies
Technical Documentation
Requirements Analysis
XML
Software Documentation
Content Management
Scrum
RoboHelp
Visio
Information Architecture
Testing
Online Help
Software Project Management
HTML
DITA
SharePoint
Software Development
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Unix
Pre-sales
SnagIt
Project Management
Management
Program Management
Quality Assurance
SDLC
Education
M. S. Ramaiah Institue of Technology (MSRIT), VTU
B.E, Medical Electronics, 1998 - 2002
Activities and Societies: Won the First Prize in a State Level Paper Presentation during B.E, Medical
Electronics in VI Semester.
Honors and Awards
Received First Prize in a Paper Presentation organized at Symphony Services.
Won the Hall of Fame Award at Symphony Services.
Interests
Work on Process documents and apply principles used in CMMi and Six Sigma in Documentation.
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Siri Sood
Knowledge Architect at SAP Labs
sirisood@gmail.com
17 people have recommended Siri
"Siri is a self-motivated, enthusiastic, and meticulous worker, with an energy that is infectious. She is always
teeming with ideas for continuous improvements, and places high importance to timeliness and quality.
Accountable and responsible, she ensures to execute any activity that she takes up to logical conclusion."
Molina George, Lead Information Developer, Alcatel-Lucent, worked directly with Siri at Alcatel-Lucent
"I found Siri to be highly responsive and through to my many requests for improved schedule for
documentation development she was managing. She was a great asset to the project."
Don Coffield, Director-Program Management, Alcatel-Lucent, worked with Siri at Alcatel-Lucent
"Siri was a pleasure to work with at Alcatel-Lucent.She was professional, helpful, and eager to learn. I would
recommend her for any team!"
Jerrle Gericke, Project Manager/Technical Writer, Alcatel-Lucent, worked directly with Siri at
Alcatel-Lucent
"It was a great pleasure working with Siri. Siri was a valued contributor and a key team member. Her
contributions to the team level initiatives have been appreciated. Her organizing skills, troubleshooting skills,
presentation skills, eloquence and her natural, confident style are prominent feathers in her cap. She is
approachable, friendly and has the capability to mentor, train and inspire team members. She had actively
participated in improving customer experience and streamlining the documents through effective gap
analysis. Her calm and composed demeanor while handling complicated tasks...is admirable. I wish her a
successful career ahead!"
Rosy Ray, Information Developer, Alcatel-Lucent, worked directly with Siri at Alcatel-Lucent
"I highly recommend Siri as a dedicated and accomplished professional able to work on complex
documentation projects with attention to detail and within schedule. She managed multiple tasks within the
project effectively in order to deliver on time and with high quality. Her working relationships with the many
diverse people across organizations and across continents were outstanding and allowed her to obtain the
inputs needed in time and despite the challenging differences in time zones and very compressed publication
schedules."
Denise Ward, Distinguished Member of Technical Staff, Alcatel-Lucent, managed Siri indirectly at
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Alcatel-Lucent
"Siri was a good team player and always knew what she was doing. She was a very appreciated colleague.
Always trying to help you. Working with Siri was always a pleasure. All the best, Willem Houtveen"
Willem Houtveen, Technical writer, Alcatel-Lucent, worked directly with Siri at Alcatel-Lucent
"Siri is an accomplished technical writer with excellent writing, communication and interpersonal skills. She
managed a complex telecom solution documentation project, and consistently delivered quality documents,
spanning multiple releases and deliveries. Being an engineer, she understood the product and technology in
depth and was able to contribute with great insights. She displayed excellent team leadership and project
management skills when involved in the multiple documentation projects. She is a friendly, ambitious, and an
exceptional candidate, one that would contribute greatly to any program. I strongly recommend her for any
management role, she will be a great asset to any organization."
Yamini Bammi, Senior Instructional Designer, Alcatel-Lucent, managed Siri indirectly at Alcatel-Lucent
"I have worked with Siri at Symphony Services. Siri is a seasoned technical writer with complete focus on the
product, standards, and client expectations. She ensures that the client is delighted at all times with respect to
timely delivery or quality of documentation. I remember giving her first assignment to create various
templates for the team and an intranet web page and she did a wonderful job. She possesses excellent
communication, presentation, and leadership skills. I was one of the judges in a paper presentation organized
by Symphony, she was very confident with the topic she was presenting and was awarded the 1st prize. She
has actively participated in presales and client meetings. She grew from strength to strength from an
entry-level writer to a Project Lead in her five year tenure at Symphony. I would highly recommend Siri for
lead role in technical documentation and believe she will do full justice to her work with her passion and
dedication. All the best Siri!"
Ramesh Kumar R, Vice President, Symphony Services, managed Siri indirectly at Symphony Services
"Siri is very hard-working individual and her attention to details is worth admiring. Siri's expertise in the area
of documentation is tremendous. Her documents were the guiding light for our product to both developers
and users. Her hunger to explore the technical domain of the product is very much appreciated. Siri is very
committed and reliable. She is a good team-player."
Karthik Basavaraju, Technical Leader, Symphony Services, worked with Siri at Symphony Services
"She is one of the best Leads I have ever met. Careful perfectionist. That's her - achievement oriented and self
motivated engineer. I have worked with Siri on a couple of projects and she was the best. She also helped my
team on couple of Business communication trainings. Ambitious yet very down to earth person. Lots of work
and little talk - that's Siri's way!"
Vamsi Kalyan, Product Manager, Symphony Services, worked with Siri at Symphony Services
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"Siri Sood worked with me for about two years. Apart from being highly skilled on the Technical
Documentation tools and processes, Siri is also a quick learner who could quickly grasp the new product /
domain and deliver. Siri is an excellent communicator (both written and spoken) as well as a thorough
professional. I would be always hire her or recommend her for hiring. I wish her all the best in her future
endeavors."
Abhijit Keskar, Director - Software Product Development, Symphony Services, managed Siri indirectly at
Symphony Services
"Siri is a very smart, hard working and detailed oriented person. She has always delivered the expected output
within the time frame. Siri is a very soft spoken & balanced individual. Siri is a thorough professional who is
very passionate about her work & has a meticulous approach. She is very creative in her approach to business
challenges and opportunities and has a very positive outlook. She constantly looks to upgrade her skills. She
is very good at conducting seminars and training sessions. Siri is very friendly, communicates and connects
very well with all her colleagues and clients. I recommend Siri as I'm aware of her capability in terms of
Technical writing and management of projects. It has been a pleasure working with her - both on the
professional & personal front. She is a performing asset to any organization. I look forward to work with you
again. All the best!!"
Srinidhi V, Information Development, Symphony, reported to Siri at Symphony Services
"Though we worked for a short duration but the dedication and enthusiasm which I saw in Siri is
commendable. She is a very virtuous team member to work with, always very helpful. She is an organized
technical writer who is an asset to the company wherever she works."
Sudhir Padmashali, Lead - Information Developer, Symphony Services, worked directly with Siri at
Symphony Services
"Siri is very much customer centric and deliverable focussed person. During the development of Multiple
project in symphony we worked together, It is simply wow to she her patience, dedication and quality of the
deliverables. One of the best person to work with."
Ghananil Phukan, Project Lead, Symphony Services, worked directly with Siri at Symphony Services
"I worked with Siri on a small project and it was the nice experience I had. She is a perfectionist, a quick
learner and has good understanding capability. A very nice person to work with."
Yemun Shree R, Senior Software Engineer, SAPLabs India Pvt Ltd, worked directly with Siri at Encora
Inc. (previously Meritos)
"Siri is a creative, intelligent and self-motivated individual. Siri has a good grasping power and her expertise
in the area of documentation is worth mentioning. She prepared the first set of documents for our product
under a tight time line which gave the customers a clear insight into the product. Siri would always be a
valuable resource to the team she works with. I wish you good luck for all your future endeavors."
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Pankaj Khandelwal, Principal Software Engineer, SAP Labs, worked with Siri at Encora Inc. (previously
Meritos)
"First thing that comes to my mind about Siri is her adaptability to change. She was able to adapt to good no.
of products in a very short span of time, with the team being in incubating stage. She needed to do loads of
self-started tasks as everyone in the team was new too relatively. The ease with which she executed her tasks
and the pace with which she kept delivering is amazing. I had directly worked with her for two of the
products i manage. What impressed me the most during those interactions is her attention to detail and
thorough professionalism in task completion. Being in Tech-Writing domain the best asset she has got is her
focus on end-users and the domain knowledge which she keeps exploring. It is my pleasure to have worked
with Siri and i would love to have her back in my team anytime. All the best Siri!"
Senthil Kumaran, Program Manager, Symphony Services, worked directly with Siri at Symphony
Services
Contact Siri on LinkedIn
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