SERVICE BULLETIN SB-TV-0003

Date: 8/21/2006

Product: Plasma Monitor

Applicable Models: 42EP24S (Production thru 2005)

Locate the 14
th
digit of the serial number and verify that it is the number 5.

Example Serial # reads DE0N90E0100XX5XXXXXX

Symptom: Production changes in the 42EP24S have resulted in new
electronic boards on 2005 models.


Solution: Should any of the following boards below fail, replace with upgrade
service kit.


Failed Board

Part #

Replace with

Control Board

TV-5210-39

Y-SUS

TV-5210-35

Z-SUS

TV-5210-37

TV-3940-01
Upgrade
Service Kit















Y-SUS
TV-5210-35
Z-SUS
TV-5210-37
Control
Board
TV-5210-39
TV-3940-01 is a kit that contains the following parts:

Control Board TV-5210-39
Y-Sus TV-5210-35
Z-Sus TV-5210-37
EEprom (2006 version) - TV-2455-03
Upgrade Label - TV-4050-08

Note: The upgrade label will signify that this unit has been modified with the service
kit TV-3940-01. Please see fig 2. below for proper placement of the label.

After replacing the boards, you must also replace the EEprom located on the digital
board.

Replace IC# U10 located on the Digital Board (fig.1) Part Number: TV-2455-03
The replacement IC has been programmed with a software upgrade to correct for
unstable sync when watching DVDs connected through the component video inputs.


































Fig 1. Digital Board
























Digital Board












Fig 2.
Steps
1. Disconnect power to the unit.

2. Remove the rear access panel by taking out ten screws, 5 across the top and 5 across
the bottom. Use care when handling the cables connected to the power switch, so they
are not weakened during this handling.

3. Locate IC #U10 on the digital board, carefully remove it from the IC socket and replace it
with the new IC. Note: Be sure to take precautions to avoid electrostatic discharges, which
could damage the new IC.

4. Once the new IC is installed, re-attach the rear access panel and apply power to the unit.

5. Turn on the monitor with the remote.

6. Wait about 10 seconds and look for a date to be displayed on the left side of the screen.
(If no date is displayed then proceed with step #7. If the date appears skip to step #11)

7. Using the Volume button (Remote or Monitor) turn the volume all the way down.

8. Hold the Menu button on the Monitor.

9. Press the Menu button on the Remote.

10. Press and hold the Volume button on the remote for 5 seconds and then release the
Menu button on the Monitor. After this step the date will appear on the left side of the
screen within 10 seconds.

11. Click the Menu button on the remote.

Place upgrade
label here
12. Click the Left Arrow button on the remote.

13. By using the Down Arrow button, scroll to Settings and then click the Left Arrow button.

14. Highlight Eepreset and click the Left Arrow button. (The monitor will turn off at this time)

15. Push the Power button on the remote; the unit will turn back on.

16. Click the Menu button on the remote.

17. Click the Left Arrow button on the remote.

18. By using the Down Arrow button, scroll to Settings and then click the Left Arrow button.

19. Highlight Factory and click on the Left Arrow button to select Off

20. Click Menu on the remote.

21. Click Menu on the remote.

22. The repair is complete, you can re-install the unit.