Checklist Check the condition of the device fill out the formula PC Name, Name, 5-2-1, etc. Add user to MSS open select "Members" click "Edit" click "Add Members" and search for the name Tag the searched person and "Add x selected User(s)"
Checklist Check the condition of the device fill out the formula PC Name, Name, 5-2-1, etc. Add user to MSS open select "Members" click "Edit" click "Add Members" and search for the name Tag the searched person and "Add x selected User(s)"
Checklist Check the condition of the device fill out the formula PC Name, Name, 5-2-1, etc. Add user to MSS open select "Members" click "Edit" click "Add Members" and search for the name Tag the searched person and "Add x selected User(s)"
Fill out the formula PC Name, Name, 5-2-1, etc. Maintain pilot user list Serial Number Check-In Returned ReStaged PickUp_Handover Business Unit Update iLearn certificate to SharePoint pilot user list (Win8 GL) Add user to MSS open https://www.gmt.novartis.intra/Groups/Details/98325 Select Members Click Edit Click Add Members and search for the name Tag the searched person and Add x selected User(s) Click Save Register Live ID open https://signup.live.com fill out the form select the link to start the verification of your email address select Send email The client has to confirm his mail address by clicking on the link in the mail
Prepare a bag with name of the user and date & time of the pick-up/handover Store the received equipment of the user in the bag so it wont get lost Check if CR file was created Contact Matthias Tschopp or Philipp Stotz to get the SCCM entry deleted If none of them are available, call the service desk (+41 61 32 49292) Wait until the deletion is confirmed Provide power supply Stage Device
Install important drivers Anbei die Weblinks fr die Getrbe-Treiber: Lenovo Helix: http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS034630 Surface Pro 1 / 2: http://www.microsoft.com/en-us/download/details.aspx?id=38826 Manuell nach dem Staging installieren (mit SUP-account) http://support.lenovo.com/en_US/product- and-parts/detail.page?&DocID=PD023761
Check if software was successfully installed (Office) Put the device in the prepared bag
Welcome the client Show client the content of his bag (device, equipment) make sure that nothing got lost Let user log in to his 5-2-1 account Establish Wi-Fi connection Setup Mail app: sign in separately enter Windows Live ID and the matching password Choose active sync click show more details EU: eu8.novartis.net ; US: na8.novartis.net eunet, apnet, nanet, jpnet, lanet click allow app to use private key first attempt will fail wait 15min click connect click enforce these policies Setup secure mail open link: https://securemail.novartis.net/SecMail/loginForInternalCert.jsp enter 5-2-1 ID and password click get current certificate mail will be sent follow the prompts in the mail received Personalize the Start-Menu with the user and show him the new functions and touch motions Business Scenario: Start Lync call from Outlook Share PowerPoint Presentation File Sharing Present new Win8.1 features Inform user about support & service ( service desk) Maintain pilot user list (date of checkout)