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Jessica L.

Smith

jessicalichellesmith@gmail.com



Education




Internships










Skills







Course Work

Bachelor of Science in Information Technology Services, May 2014
Mississippi State University, Starkville, MS

High School Diploma, May 2008
Neshoba Central High School, Philadelphia, MS

Technology Intern
Department of Instructional Systems and Workforce Development
Mississippi State University, Starkville, MS January 2014-April 2014
Assisted with technical support on public and personal computers

Technology Intern
Center for Distance of Education
Mississippi State University, Starkville, MS March 2014-April 2014
Worked with Adobe Acrobat Pro and Filemaker Pro
Archived confidential files


Microsoft Word, Excel, PowerPoint, and Access
Adobe Photoshop, Fireworks, Illustrator, InDesign, Dreamweaver, and
Muse
Camtasia on Windows 7 and Macintosh
Basic programming
Windows (XP, Vista) and MAC OS X
Software troubleshooting


Document Form/Info Processing
Info Resource Management
Intro Database Management
Intro Spreadsheet Design and
Analysis
Design Tech Training
Development/Evaluation Tech
Training
Presenting with Media
Advanced Info Processing
Intro to Data Networks
Graphics and Web Design
Call Center Management
Computer Repair/Maintenance
Info Technology Project
Management
Desktop Publishing
Visual Basic Programming

Work History






















Military


Server
Remingtons Hunt Club, Starkville, MS September 2011-December 2012
Prepare and serve drinks to customers
Take and deliver orders to customers
Take payments, issue change, and record sales

Carhop, Seasonal
Sonic Drive-In, Philadelphia, MS March 2006-August 2007
Sonic Drive-In, Carthage, MS December 2007-July 2010
Record sales and distribute order tickets
Prepare drinks, ice cream, and bag food for customers
Deliver orders to customers
Assist customers for their satisfactory
Take payments and issue change to customers

Secretary, Work Study
Writing and Thinking Institute, Starkville, MS August 2008-December 2008
Organize files and paperwork
Payroll
Run errands for employers
Receive and transfer phone calls

Sales Associate
Hibbetts Sports, Philadelphia, MS August 2007-July 2008
Assist customers with shoe sizes and clothing
Stock inventory


Soldier, Honorable Discharge
US Army National Guard, January 2009 July 2011

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