QUESTIONNAIRE FOR EMPLOYEE

Gender Male Female

SECTION: 1 (Code of Conduct)

Q 1: I know every rights, duty and obligation towards my employer and my organization.
A. Strongly Agree B. Agree C. Neutral D. Disagree E. Strongly Disagree
Q 2: The organization follows the Ethical Code of Conduct and uses the moral codes included
in the Code of Conduct appropriately.
A. Strongly Agree B. Agree C. Neutral D. Disagree E. Strongly Disagree
Q3. Do you think Code of conduct of Grameenphone describes how it shall operate and it
contributes to continuous success?
A. Yes B. No C. Not applicable

SECTION: 2 (Human Rights)

Q 1: Do you think that respect the personal dignity, privacy and rights of each individual are
included in Ethical Code of conduct in Grameenphone.

A. Never B. Insignificant times C. Often D. Regular basis

Q 2: While working in the organization do you think there is violation of human rights?


A. Yes B. No C. Often D. Not applicable

Q 3: The code of conducts of Grameenphone appreciate diversity, culture, and other differences
in consideration.
A. I agree with the statement
B. I am neutral about the statement
C. I disagree with the statement
SECTION: 3 (Working Condition)

Q 1: Do you think Grameenphone is able to provide standard working condition for employee.
A. Always B. Sometimes C. Never D. Not applicable
Q 2: While working with the organization how often do you feel that you and/or any of your
colleagues were being discriminated in any issue?
A. Never B. Insignificant times C. Often D. Regular basis
Q 3: Did you notice any degrading treatments towards any employee, such as mental or sexual
harassment or discriminatory gestures, language or physical contact that is sexual, coercive,
threatening, abusive or exploitative.
A. Yes B. No C. Sometimes D. Not applicable
SECTION: 4 (Health, safety and employee security)
Q 1: Work Environment and mental and physical health of the employees in the organization is
satisfactory.
A. Strongly Agree B. Agree C. Neutral D. Disagree E. Strongly Disagree
Q 2: Grameenphone is committed to protect the health and safety for our employees- do you
agree with the statement.
A. Strongly Agree B. Agree C. Neutral D. Disagree E. Strongly Disagree
Q 3: While working with the organization how often you and/or any of your colleagues were
being mentally or physically harassed?
A. Never B. Insignificant times C. Often D. Regular basis
QUESTIONNAIRE FOR CUSTOMER
Q 1: Telecom industry follows their Code of Ethics strictly and operates in an ethical manner.
A. Strongly Agree B. Agree C. Neutral D. Disagree E. Strongly Disagree
Q 2: Grameenphone helps customers get the full benefit of communication services in their daily
lives- Do you agree with the statement?
A. Yes B. No C. Maybe
Q 3: Do you think that the employees of telecom industry are overworked?
A. Yes B. No C. Maybe
Q 4: We always try to fulfil the needs of the customer in the best possible manner, whilst
complying with laws, regulations- do you agree with the statement?

A. Strongly Agree B. Agree C. Neutral D. Disagree E. Strongly Disagree
Q 5: Employee discrimination in regards to hiring is common in the telecom industry.
A. Strongly Agree B. Agree C. Neutral D. Disagree E. Strongly Disagree
Q 6: Government should closely monitor the telecom industry to ensure that the Code of Ethics
is properly followed.
A. Strongly Agree B. Agree C. Neutral D. Disagree E. Strongly Disagree
Q 7: Do you think that the employees of telecom industry are overworked?
A. Yes B. No C. Maybe