RESUME

OBJECTIVES

I would like to assure you that, I will be honest to the organization I am working for,
and I am sure I will be able to give full satisfaction to my superiors. I am very
particular in attending the office in time and have developed a habit of completing
the assignments well within the allotted schedule. I am able to extend co-operation
to all colleges and carry on collective working for the benefit of the organization.


PERSONAL DETAILS

Name: MAHESH VISHWAS SHIRSATH

Address: Pankaj Building
Room No. 01 A Wing Ground Floor
Mohane Road Shahad, Kalyan (W)
Dist- Thane 421103

Birth of Date: 11.09.1977

Mobile No: 9930431167/9923932276

Martial Status: Married

Email ID: mahesh201100@yahoo.co.in, mahesh1120222@gmail.com

Nationality: Indian

Language known: Marathi, English, Hindi


EDUCATIONAL QULIFICATION DETAILS

S.S.C. Exam Passed in the year 1994 from Mumbai University Obtained IInd Class.

H.S.C. Exam Passed in the year 1996 from Mumbai University Obtained IInd Class.

B.A. Exam Passed in the year 1999 from Mumbai University Obtained IInd Class.

M.A. Exam Passed in the year 2006 from Pune University Obtained Pass Class.

EXTRA EDUCATIONAL DETAILS

Typing in English 40 w.p.m.

Typing in Marathi 30 w.p.m.

Diploma in Automation & Graphics: Ms-Word, Ms-Excel, Ms-Power Point, and
Internet.

Basic Course Computer Hardware and Networking.


WORK EXPERIENCES

Two years work Experience as a Clerk in SBI Life Insurances Co. Ltd. at Fort,
Mumbai. (From Jully 2003 To Aug 2005)

Key Responsibility:

The Company was given to loan customer, which related State Bank of
India.
Company approved Housing Loan, car Loan, Personal Loan,
Educational Loan, And also Insurances Policy given to customer.
All type of Loans data fill in the Excel sheet and then tally Rate of
Interest. And Insurances details also fill in excel sheet.
Checked all Demand drafts, bank details. Also Inward and outward
number details.
Sometimes telling to customer on calls his Loan and Policy details.


Three years Ten Months work Experience as an Implementer in Ace Televoice &
Services Pvt Ltd. at Mahape Navi Mumbai. (From Oct 2005 To Aug 2009)

Project : Brihanmumbai Mahanagarpalika Octroi Software System (Boss)

Client : Brihanmumbai Municipal Corporation.

Key Responsibility:

Time to time Software support to the BMC staff and Data entry
operators.
Attend Online Software Bugs. And Maintain Bug Reports.
Software testing and Back up of database.
Software Training and Iso Training given to BMC Employees.
Maintain Daily Collection Report of every shift.
Make Some Reports in Mostly Ms. Word & Ms.Excel format for Bmc
General Office & shift staff.
I worked All Bmc octroi nakas & all work centers.
Checking all emails related about software queries, bugs, and other
reports, which is related to daily weekly and monthly basis, send to my
company.
Iso Documentation of bmc and Our Company. And also give the Iso
training to bmc employees every 6 months.
Four month worked Experience as customer service agent in Spanco Bpo.at Vashi
(From Nov 2009 To Mar2010)

Key Responsibility:

Solved customer query online on call its inbound Process.


Two Year Four Month Work Experiece as a Customer Services Associate in First
Source at Airoli (From Feb 2011 To June 2013)



Currently Working From Last One year in Wipro Bpo as a Associate in Back Office
At Mind pace Airoli (From July 2013)



MY HOBIES


Reading Books, Singing Song and Listing Music.









Place:

Date:







(Mahesh Vishwas Shirsath)