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The client re!uired a web application as well as a mobile app based on i"S#
$ndroid and %indows & 'hone to effectively raise and manage their tickets for
the entire organization. The TGIT Solution will automate the manual processes#
perform the business more efficiently# help save time and improve workflows
with consistent processes and !uality standards
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*mployees can raise and track the tickets from anywhere and anytime.
(ser $ctivation
/elp0esk
)y +e!uests
,$- Screen
)aintaining the functionality of the web app right in the palm of your hand
thereby making it easy to collaborate with team members anytime#
anywhere.
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$echnoo'ie% (%ed
"perating System 7 Server
)anagement
i"S# $ndroid# %indows 'hone &# )ulti3Server
$rchitecture with Staging 7 'roduction
*nvironment through 8ersion 2ontrolling
releases# Server "ptimization# Security 7
SS5 Implementation# $lert )onitoring System
Integration# Server 'erformance Tuning at
regular intervals#Software ,irewall 2onfiguration
7 )aintenance
0evelopment Tools 7 *nvironments 'honeGap 2ordova# i"S S0K# $ndroid S0K#
%indows S0K# $4$9# /T)56# 4avaScript
$ngular4S# 2SS:etc.)82 ;.<# .1et ,ramework
;.<# $S'.1et# 2= etc.
0atabase /T)56 5ocal Storage 0atabase Server#)yS-5
0atabase Server>%eb?# 0@ 2lustering# 0@
"ptimization# )aster Slave+eplication# -uery
"ptimization# Scheduler for @ackups
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)anpower
'roject 5eader A
0evelopers B
0esigners B
-uality $ssurance Testers B
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http://www.brainvire.com 2014 Brainvire Infotech Pvt. Ltd info@brainvire.com
*eveopment +i'hi'ht%
The ticket management solution is a web and mobile app that effectively
manages tickets and helps the organization and individuals to organize their
tickets. %ith a simple to use interface# the users can begin scheduling#
assigning and creating tickets within seconds. 1o lengthy user manuals# no
learning curve and no training sessions are needed at all. The ticket
management solution is designed to be easy to use so that individuals can
focus more time on their work.
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*eveopment +i'hi'ht%
The following features were incorporated while designing and developing the
application
$ccess to individuals