EXIT INTERVIEW PROCEDURE

1. Introduction
1.1 This procedure is designed to underpin the Universitys Exit Interview
Policy.
2. Definitions
2.1 Independent manaer a manager at The University o !orthampton
who is not the employees line manager.
!. "enera# Princip#es
".1 The purpose o this process is to ully investigate the reasons or an
employee leaving the organisation and to use the eed#ac$ o#tained via
Exit Interviews and Exit %uestionnaires to review practices at the
institution and to address any other important issues that are raised.
".2 Inormation gained rom this process will #e depersonalised and will #e
used #y the &uman 'esources team to inorm reviews( good practice and
organisational development and improvement with the exception o where
the inormation alleges unaccepta#le #ehaviour o colleagues in the
wor$place. In this case inormation will #e provided to the individuals line
manager.
"." Exit Interviews will #e conducted #y a mem#er o the &uman 'esources
team or #y an independent line manager to encourage open and honest
eed#ac$.
".) Those employees not wishing to ta$e part in an Exit Interview will #e
encouraged to complete the Exit %uestionnaire.
".* The University assures employees that eed#ac$ is conidential and will not
#e put on their personal ile or disclosed in uture reerences. &owever(
any inormation that raises concerns regarding conduct may #e disclosed
to management.
".+ ,t no time during an Exit Interview should the interviewer argue or
disagree with the view o the employee. The interview should record all
comments made #y the employee.
".- Exit Interviews. Exit %uestionnaires should #e completed no later than
one wee$ prior to the employees departure.
"./ Employee participation in either completing the Exit %uestionnaire or
attending an Exit Interview is voluntary and cannot #e imposed.
01. 2ay 2312 Page 1 o + The University o !orthampton
$.% Process &#o'c(art for Resinations
Employee notiies line manager o their resignation
4ine manager passes resignation to &' team and inorms employee o Exit
Interview. Exit %uestionnaire process
&' team processes resignation and conirms in a letter to employee( including a
copy o the Exit %uestionnaire and the opportunity or an Exit Interview

Employee completes Employee re5uests
Exit %uestionnaire and Exit Interview
returns to &'
&' record &' arrange Exit Interview
and analyse data

Inorm management o Exit Interview conducted
any misconduct issues #y &' or independent
manager
&' to record and analyse
data and produce 5uarterly
reports
&' to produce annual
report to #e made availa#le
to Trade Unions
)ppendi* 1
01. 2ay 2312 Page 2 o + The University o !orthampton
Exit %uestionnaire
Please complete section 1 o the orm 6which is used or collecting statistical
inormation7 and return it to the &' Team. Inormation a#out how this data is
used and processed can #e ound on the &E8, 6&igher Education 8tatistics
,gency7 we#site 6www.hesa.co.u$7.
8ection 2 o the orm will #e used to help to identiy where change may #e
necessary to improve the employment experience at The University o
!orthampton and to address any other important issues that are raised.
!ame9::::::::::::::::::::::::::: Employee !um#er9:::::::::::::
8chool.8ervice9:::::::::::::::::::: 4eaving ;ate9:::::::::::::::::
4ength o employment 6Please tic$ appropriate #ox79
4ess than 1 year
1<2 years
2<* years
*<13 years
13 years or over
1. +E,) Information
Destination on -ea.in /P#ease tic0 appropriate 1o*23
31 ,nother &EI in U=
32 ,nother education institution
3" >or$ing in a research institute 6private7
3) >or$ing in a research institute 6pu#lic7
3* !&8.?eneral medical or general dental practice in U=
3+ @ther pu#lic sector in U=
3- >or$ing in voluntary sector
3/ Private industry.commerce in U=
3A 8el<employed in U=
13 'egistered as a student
11 'etirement
12 !ot in regular employment
A3 !ot $nown
-ocation after -ea.in /P#ease tic0 appropriate 1o*23
1 England
2 >ales
" 8cotland
) !orthern Ireland
* U= 6not otherwise speciied7
01. 2ay 2312 Page " o + The University o !orthampton
+ @ther EU
- !on EU
/ !ot $nown
A Inormation reused
Reason for -ea.in /P#ease tic0 appropriate 1o*23
E0 End o 0ontract
2T1 2aternity !on return
2T2 2aternity 'esigned #eore " months
2T" 2aternity 'esigned ater " months
'; 'edundancy
B8 Boluntary 'edundancy
'81 'esignation Co# content
'82 'esignation Co# prospects
'8" 'esignation 0areer @pportunity
'8) 'esignation 0ontract Issues
'8* 'esignation Personal 0ircumstances
'8+ 'esignation @ther
'T1 'etirement
'T2 'etirement Ill &ealth
2. 4our E*perience at t(e Uni.ersit5 /P#ease tic0 appropriate 1o*23
+o' 'ou#d 5ou descri1e 5our Uni.ersit5 Induction6
Bery Poor Poor ,verage ?ood Excellent
+o' 'ou#d 5ou descri1e 5our ,c(oo#7,er.ice Induction6
Bery Poor Poor ,verage ?ood Excellent
W(at impro.ements 'ou#d 5ou recommend6
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::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::
Do 5ou fee# 5ou (a.e recei.ed ade8uate trainin and de.e#opment to
ena1#e 5ou to carr5 out 5our ro#e6
Des !o
+o' 'ou#d 5ou descri1e 5our trainin and de.e#opment opportunities6
Bery Poor Poor ,verage ?ood Excellent
W(at impro.ements 'ou#d 5ou recommend6
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01. 2ay 2312 Page ) o + The University o !orthampton
Do 5ou fee# t(at 5our 9o1 description accurate#5 ref#ects 5our current
ro#e6
Des !o
W(at c(anes 'ou#d 5ou recommend6
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::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::
Do 5ou fee# 5ou (ad an accepta1#e 'or0#oad6
Des !o
If no p#ease e*p#ain t(e reasons '(5
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+o' 'ou#d 5ou descri1e mora#e in 5our ,c(oo#7 ,er.ice6
Bery Poor Poor ,verage ?ood Excellent
P#ease rate t(e #e.e# of communication 'it(in 5our ,c(oo#7,er.ice.
Bery Poor Poor ,verage ?ood Excellent
P#ease rate t(e #e.e# of communication 'it(in t(e Uni.ersit5.
Bery Poor Poor ,verage ?ood Excellent
P#ease rate 5our 'or0in re#ations(ip 'it( 5our #ine manaer.
Bery Poor Poor ,verage ?ood Excellent
P#ease rate 5our 'or0in re#ations(ip 'it( 5our co##eaues.
Bery Poor Poor ,verage ?ood Excellent
Wou#d 5ou recommend T(e Uni.ersit5 of Nort(ampton as a ood
emp#o5er6
Des !o
)n5 ot(er comments
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01. 2ay 2312 Page + o + The University o !orthampton