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B GIO DC V O TO

TRNG I HC K THUT CNG NGH TP. HCM












KHA LUN TT NGHIP





TI
HON THIN CNG TC QUN TR NGUN NHN LC TI
CNG TY TNHH NNG LNG SNG BAN MAI




Ngnh: QUN TR KINH DOANH



Ging vin hng dn : Th.S: Trnh ng Khnh Ton
Sinh vin thc hin : L Vn Trng
MSSV: 506401311 Lp: 06VQT2




TP. H Ch Minh, 2011

Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: Le Vn Trng Trang i
MC LC

LI CAM OAN ...................................................................................................... 1
LI CM N ............................................................................................................ 2
NHN XT CA CNG TY TNHH NNG LNG SNG BAN MAI .......... 3
NHN XT CA GIO VIN HNG DN ..................................................... 4
PHM VI MC CH TI ............................................................................. 5
LI M DU ............................................................................................................ 6
CHNG 1: NHNG L LUN C BN V QUN TR NGUN NHN
LC ............................................................................................................................ 8
1. CC KHI QUT, VAI TR V NHIM V CA QUN TR NGUN
NHN LC ............................................................................................................... 8
1.1.Khi nim v vai tr ca qun tr ngun nhn lc ................................................ 8
1.2. Nhim v ca qun tr ngun nhn lc. ............................................................... 8
2. NI DUNG CA QUN TR NGUN NHN LC ..................................... 11
2.1. Hoch nh ngun nhn lc ............................................................................... 11
2.2. Phn tch cng vic ............................................................................................ 12
2.3. Ni dung ca phn tch cng vic ...................................................................... 13
2.4. Qu trnh tuyn dng ......................................................................................... 14
2.5. o to v pht trin .......................................................................................... 20
2.6. ng vin v duy tr ngun nhn lc ................................................................ 21
2.7. Cc thuyt ng vin ......................................................................................... 23
CHNG 2: GII THIU V CNG TY TNHH NL SNG BAN MAI ....... 25
1. LCH S HNH THNH V PHT TRIN CNG TY .............................. 25
1.1. Gii thiu s lc v cng ty ............................................................................. 25
1.2. Qu trnh hnh thnh v pht trin ..................................................................... 25
1.3. Chc nng v nhim v ca cng ty ................................................................. 28
2. C IM SN XUT KINH DOANH ......................................................... 30
2.1. Mt hng sn xut kinh doanh ........................................................................... 30
2.2. Nng lc sn xut .............................................................................................. 30

Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: Le Vn Trng Trang ii
2.3. c im hot ng ........................................................................................... 30
2.4. Th trng tiu th. ............................................................................................ 31
3. QUY TRNH SN XUT. ................................................................................. 32
3.1. Qu trnh chun b sn xut lp rp my pht in ........................................... 32
3.2. Cc qu trnh sn xut lp rp my pht in .................................................... 32
3.3. Din gii quy trnh cng ngh. .......................................................................... 33
4. T CHC B MY QUN L ....................................................................... 38
4.1. C cu t chc b my ...................................................................................... 38
4.2. Nguyn tc hot ng ........................................................................................ 44
5. TNH HNH HOT NG SN XUT KINH DOANH CA CNG TY 45
5.1.Tnh hnh ngnh cung cp my pht in ca cng ty TNHH Nng Lng Sng
Ban Mai ..................................................................................................................... 45
5.2. Kt qu hot ng sn xut kinh doanh ca cng ty giai on 2007-2009 ....... 45
5.3. nh hng v chin lc pht trin giai on 2010-2015 ............................... 46
CHNG 3: PHN TCH THC TRNG V S DNG NGUN NHN
LC TI CNG TY .............................................................................................. 48
1. PHN TCH HNH NGUN NHN LC TI CNG TY .......................... 48
1.1. Cng tc tuyn dng ti Cng ty ....................................................................... 48
1.2. Phn tch hin trng s dng ngun nhn lc trong doanh nghip .................. 53
1.3. Cng tc t chc chi tr tin lng ca cng ty ............................................ 60
1.4. C s tnh lng v tr lng ............................................................................ 61
1.5. Hnh thc tr lng ti cng ty .......................................................................... 61
1.6. Cc khon thng v phc li ti cng ty ......................................................... 64
2. THC HIN TRCH NHIM X HI ........................................................ 65
2.1. Y t ..................................................................................................................... 65
2.2. Bo him x hi ................................................................................................. 65
2.3. iu kin lm vic ............................................................................................. 67
3. PHN TCH TNH HNH O TO V PHT TRIN NHN VIN ..... 68

Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: Le Vn Trng Trang iii
3.1. Mc ch cng tc o to v pht trin nhn lc ............................................. 68
3.2. Thc trng o to ti cng ty ........................................................................... 69
3.3. Cng tc bt cn b ....................................................................................... 72
CHNG 4: HON THNH CNG TC QUN TR NGUN NHN LC
TI CNG TY TNHH NNG LNG SNG BAN MAI ............................... 74
1. HON THIN V CNG TC C CU T CHC TI CNG TY ....... 74
2. HON THIN CNG TC TUYN DNG .................................................. 74
3. HON THIN CNG TC O TO .......................................................... 75
4. HON THIN CNG TC NG VIN V DUY TR ............................. 75
4.1. Hon thin cng tc tin lng .......................................................................... 75
4.2. Hon thin cng tc tin thng ........................................................................ 77
4.3. Hon thin cng tc ng vin tinh thn ........................................................... 77
5. MT S BIN PHP HON THIN CNG TC QUN TR. ................ 78
5.1. Ci thin iu kin lm vic .............................................................................. 78
5.2. Mi quan h gia nhn vin vi nhn vin v vi cp trn ............................... 79
5.3. T chc lao ng khoa hc ................................................................................ 80
5.4. o to nng cao tay ngh v trnh chuyn mn cho ngi lao ng.......... 81
5.5. Tin lng .......................................................................................................... 82
5.6. Xy dng vn ha cng ty ................................................................................. 82
5.7. Ci tin v nng cao cc hnh thc ng vin khc ........................................... 83
KT LUN .............................................................................................................. 85
Ti liu tham kho .................................................................................................... 86

Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: Le Vn Trng Trang iiii

MC LC CC BNG V BIU

Bng 2.1. Tng li nhn kinh doanh my pht in cc nm t 2007 - 2009 ......... 31
Biu 2.1. Tng li nhun kinh doanh my pht in .......................................... 31
Bng 2.2. danh sch trang thit b lp t bo hnh v sa cha ............................. 33
Hnh 2.1. My mc thit b ...................................................................................... 35
Hnh 2.2. Kim tra cht lng my ......................................................................... 37
Hnh 2.3. Ch to my.............................................................................................. 37
S ban qun tr SBMPOWER BMM GROUP ............................................ 38
Bng 2.3. Kt qu hot ng sn xut kinh doanh ca cng ty giai on 2007- 2009 44
Bng 3.1. Tng s lao ng cc nm 2007 - 2009 ................................................... 53
Bng 3.2. Trnh lao ng hin ti ca Cng ty (Tnh n ht T3/2011) ............. 54
Biu 3.1. Trnh vn ha ca nhn vin Cng ty ............................................. 54
Bng 3.3. Trnh ngoi ng, vi tnh (Tnh n ht T3/2011) ................................ 55
Bng 3.4. S lng v t l nam v n ..................................................................... 55
Biu 3.2. T l nam v n .................................................................................... 56
Bng 3.5. Phn b lao ng cc phng ban trong cng ty ....................................... 57
Bng 3.6. C cu nhn s ca Cng ty (Tnh n T3/2011) .................................... 57
Bng 3.7. C cu tay ngh ca nhn vin trc tip sn xut.................................... 58
Bng 3.8.Thu nhp ca ngi lao ng qua cc nm t 2006 T3/2011 ............... 63
Bng 3.9. Kt qu o to tp trung qua cc nm t 2005 - 2009 ........................... 68


Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: Le Vn Trng Trang iiiii
DANH MC CC K HIU




Cng ty TNHH Nng Lng Sng Ban Mai: SBMPOWER BMM GROUP
Ban gim c: BG
Gim c: G
Ph gim c: PG
Kinh doanh: KD
Cn b cng nhn vin: CBCNV
Hp ng lao ng: HL
Sn Xut Kinh doanh: SX - KD
Gio vin hng dn: GVHD
Phng chy cha chy: PCCC
Bo him x hi: BHXH
Bnh qun: bq
Thnh ph H Ni: HN
Thnh ph H Ch Minh: TP.HCM
Ti nguyn nhn s: TNNS


Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 1

L I CAM OAN


Vi danh d v trch nhim c nhn, em xin m bo vic hon thnh lun vn tt
nghip c s tham kho cc ti liu khc nhng c son tho v hon thnh mt cch
c lp, sng to, khng sao chp t bt c kha lun tt ngip no.















Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 2

LI CM N

Trong sut qu trnh hc tp ti Trng i Hc K Thut Cng Ngh
TP.HCM, em c cc thy c ging dy tn tnh, em tip thu v tch ly c
vn kin thc qu bu do thy c truyn t em hon thnh tt chuyn ny.
Nay em gi n qu thy c li bit n su sc.
Xin gi li bit n chn thnh n Thy Trnh ng Khnh Ton tn
tnh hng dn em hon thnh chuyn ny.
Em xin chn thnh cm n Ban Gim c cng ton th cc anh ch em
cc phng ban ca Cng ty TNHH Nng Lng Sng Ban Mai, c bit l cc
anh ch em lm vic ti phng nhn s to iu kin thun li cho em trong
qu trnh thc tp ti Cng ty.
Sau cng, em xin cm n cc anh ch v bn b ca em gip , ng
vin, gp cho em trong qu trnh vit chuyn ny.



TP.HCM ngythng 4 nm 2011
Sinh vin thc hin


L VN TRNG


Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 3
NHN XT CA CNG TY TNHH NNG LNG SNG
BAN MAI
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Ngy thng 04 nm 2011



Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 4
NHN XT CA GIO VIN HNG DN

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Ngy thng 04 nm 2011


Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 5
PHM VI MC CH TI

HON THIN CNG TC QUN TR NGUN NHN LC TI
CNG TY TNHH NNG LNG SNG BAN MAI

1. Mc ch
Qua thi gian nghin cu ti kha lun tt nghip, em thy nghin cu ti
l vic ng dng cc kin thc t hc ng vo sn xut kinh doanh. Mc ch l
thm nhp thc t th trng m em ng dng vo cc qui lut ca nn kinh t th
trng. Nn kinh t lun vn ng theo yu cu thc t khch quan. Do kin
thc t ging ng cha i su vo thc t cuc sng. Vy nghin cu ti l c
hi tt nht ng dng cc kin thc hc t trng vo thc t cuc sng gip
ta c kin thc y hn rn luyn c cc k nng qun tr trong nghip v
chuyn mn ca mnh
2. Phm vi chuyn ny
Thi gian nghin cu lm kha lun tt nghip t ngy :13/01-15/04 nm 2011
Phm vi khng gian : ti c nghin cu phm vi qun tr ngun nhn lc
ti cng ty.
V phm vi s dng s liu thu thp phng nhn s cng ty.







Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 6
LI M U

Vi ch trng pht trin kinh t th trng theo nh hng x hi ch ngha
ca ng ta, trong nhng nm gn y, c bit cui nm 2007 Vit Nam gia
nhp kinh t th gii WTO l bc pht trin vt bc ca nc ta. Trong tng
lai Vit Nam v c tc pht trin cao, hi nhp vi cc nc v ang pht
trin trong khu vc, Chu Thi Bnh Dng v khp th gii. Cng vi tc
pht trin phi c tnh thng nht gia cc thnh tu v cng ngh v t chc x
hi.
Trong iu kin ca hi nhp kinh t th gii v khu vc cnh tranh tr nn
khc lit, s sng cn v pht trin ca mi t chc ph thuc vo ngun nhn lc
qu gi ca n. pht huy ti a tnh tch cc, lng nhit tnh v kh nng sng to
ca ngun lao ng, th nhng kin thc l cc k cn thit v quan trng i vi
mi cp qun l ca doanh nghip.
Mt khc s pht trin thnh cng ca cc quc gia l chin lc trng ngi,
bi v con ngi l trung tm ca x hi, con ngi khm ph v tr, pht minh
khoa hc k thut, sng to ra ca ci vt cht lm thng hoa i sng. Do c
nhiu quc gia t con ngi vo v tr hng u v xem l cha kha vn
nng m cnh ca cn thit vn ti nh cao ca x hi.
Thc t cho thy rng mt doanh nghip, mt cng ty, d c nhiu kh nng v
ti chnh, thit b hin i, v tr thun li, nhng vn c th tht bi nu khng bit
qun l v khai thc con ngi. Thng qua cch qun tr nhn vin, cc chnh sch
i vi ngun ti nguyn nhn s, ngi ta thy nng lc lnh o, tng lai pht
trin, cng nh mt bu khng kh lao ng v tnh cng ng trong cng ty. y l
yu t quan trng quyt nh s thnh bi ca bt k cng ty no.
Chnh v vy nng cao hiu qu hot ng sn xut kinh doanh cng vi
nhng bin php ng b khc, mun thnh cng cng ty phi c chnh sch chin
lc con ngi linh hat. Trc nhng th thch trong kinh doanh ngy nay, bt k
cng ty no doanh nghip no cng chu s tc ng ca qui lut cnh tranh. tn
Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 7
ti v pht trin cc doanh nghip khng cn con ng no khc l tp trung vo
vic qun l gi gn ti nguyn con ngi trong doanh nghip.
Xut pht t nhn thc trn v trc tnh hnh s c bin ng v nhn s
trong cng ty TNHH Nng lng Sng Ban Mai ni em thc tp, em chn ti
Hon thin cng tc qun tr ngun nhn lc ti Cng ty TNHH Nng lng
Sng Ban Mai lm chuyn tt nghip ca mnh.
Vi chuyn ny, hy vng s ng gp phn no hiu bit ca bn thn vo
nhng hot ng chung ca cng ty nhm nng cao uy tn v hiu qu hot ng
ca cng ty trong thi gian ti.
Vi hiu bit c hn v lnh vc nhn s l rt phc tp v phong ph do
chuyn em lm l khng trnh khi nhng sai st, em mong c s gp t
qu thy c, qua em pht trin mnh hn v to nn tng vng chc v tr
nhn s.
Ngoi phn m u v kt lun, b cc ca chuyn c chia lm 4
chng:
Chng 1: Nhng l lun c bn v qun tr ngun nhn lc
Chng 2: Gii thiu v Cng ty TNHH Nng lng Sng Ban Mai
Chng 3: Phn tch v thc trng v s dng ngun nhn lc ti Cng
ty TNHH Nng lng Sng Ban Mai
Chng 4: Hon thin cng tc qun tr ngun nhn lc ti Cng ty
TNHH Nng Lng Sng Ban Mai
Nhng gii php chung v kin ngh





Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 8
CHNG 1
NHNG L LUN C BN V QUN TR NGUN NHN LC
1. CC KHI NIM, VAI TR V NHIM V CA QUN TR NGUN
NHN LC
1.1. Khi nim, vai tr v nhim v ca qun tr ngun nhn lc
1.1.1. Khi nim
Qun tr ngun nhn lc l vic hach nh tuyn m, tuyn dng, duy tr,
pht trin, s dng, ng vin v to mi iu kin thun li cho ngun nhn lc
thng qua t chc nhm t mc tiu ca t chc.
Qun tr ngun nhn lc l s kt hp hi ha gia tnh khoa hc v tnh
ngh thut lnh o. V phng din khoa hc, qun tr gia thnh cng phi nm
chc cc kin thc v k nng qun tr. Xt v phng din ngh thut, qun tr gia
thnh cng l ngi c kh nng li cun ngi khc lm theo, c ti thuyt phc
v bit cch dng ngi .
1.1.2. Vai tr
Ngy nay qun tr ngun nhn lc c xem l yu t quan trng nht trong
doanh nghip, vi phong cch ca nh qun tr s to nn b mt vn ha t chc,
v d nh to bu khng kh thoi mi trong doanh nghip s tc ng rt ln n
tm l yu t lao ng, quyt nh n kt qu sn xut kinh doanh ca doanh
nghip.
Ngoi ra, cng tc qun tr doanh nghip lun ngn lin vi cng tc ca tt
c cc b phn trong t chc. V th nng cao hiu qu lao ng sn xut kinh
doanh i hi nh qun tr c kin thc v qun tr nhn s.
1.2. Nhim v ca qun tr ngun nhn lc
Cc hat ng lin quan n qun tr ngun nhn lc u rt a dng v thay
i trong cc t chc khc nhau. Tuy nhin, c th phn nhim v ca qun tr
ngun nhn lc ch yu theo 3 nhm chc nng sau:

Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 9
1.2.1. Nhm chc nng thu ht nhn lc
Nhm chc nng ny ch trng n vn m bo c s lng nhn
vin vi cc phm cht ph hp cho cng vic ca doanh nghip. c th tuyn
c ng ngi, ng vic, i hi doanh nghip phi cn c vo k hach sn
xut kinh doanh v thc trng s dng nhn vin xc nh c cng vic no
cn tuyn thm ngi. Thng qua vic phn tch cng vic, xc nh s lng nhn
vin cn tuyn vi tiu chun nh th no. Vic p dng k nng nh trc nghim
v phng vn gip tm c ng vin tt nht nh yu cu. Chc nng tuyn dng
thng c cc hat ng: d bo v hach nh ngun nhn lc, phn tch cng
vic, phng vn, trc nghim, thu thp, lu tr v x l cc thng tin v ngun nhn
lc ca doanh nghip.
1.2.2. Nhm chc nng o to v pht trin ngun nhn lc.
Nhm chc nng ny ch trng vic nng cao nng lc ca nhn vin, m
bo cho nhn vin cc k nng, trnh lnh ngh cn thit hon thnh tt cng
vic v to iu kin cho h pht huy ht mi tim nng v nng lc c nhn. ng
thi, cc doanh nghip cng thng lp cc k hoch o to hun luyn v ti o
to nhn vin khi c nhu cu v thay i sn xut kinh doanh hay quy trnh cng
ngh hun luyn o to k nng thc hnh cho cng nhn, bi dng nng cao
trnh lnh ngh v cp nhp kin thc qun l, k thut cng ngh cho i ng
cn b qun l v cn b chuyn mn nghip v.
1.2.3. Nhm chc nng duy tr ngun nhn lc
Nhm chc nng ny ch trng n duy tr v s dng c hiu qu ngun
nhn lc. Chng bao gm hai chc nng nh l kch thch ng vin nhn vin v
duy tr pht huy cc mi quan h lao ng tt p trong doanh nghip.
Chc nng kch thch ng vin c thc hin bng cch xc nh v qun
l h thng thang bng lng, thit lp v p dng cc chnh sch lng bng,
thng tin, k thut, tin thng, phc li, tr cp, nh gi nng lc thc hin ca
nhn vin. Cn chc nng quan h lao ng lin quan n cc hot ng nhm hon
thin mii trng lm vic v cc mi quan h trong cng vic nh: k kt hp
Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 10
ng lao ng, gii quyt khiu ni, tranh chp lao ng, giao t nhn s, ci thin
mi trng lm vic, bo him y t v an ton lao ng.
Ty vo tng thi im v hon cnh c th ca mi doanh nghip m
nhm chc nng no s c bit quan trng hn. Nu doanh nghip mi a vo
hat ng th nhm chc nng thu ht ngun nhn lc quan trng nht bi v ngi
ta thng ni s nghip thnh hay bi u do con ngi mt doanh nghip c
xem l thnh cng hay tht bi s ph thuc vo chin lc chiu m nhn ti c
ph hp hay khng? tuy nhin, nu ch thc hin tt khu chiu m nhn ti m
khng c bin php no kch thch ng vin khi lm vic, khng c bin php
no gi h li lm vic lu di cho doanh nghip th cng xem nh tht bi. Do
trong trng hp mt doanh nghip i vo hat ng n nh th nhm chc
nng duy tr ngun nhn lc ni ln nh mt chin lc tt nht m doanh nghip
p dng.
Mc d vy, trong tnh hnh kinh t-chnh tr nhiu bin ng nh hin nay,
vic nm bt c hi l mt trong nhng nhn t thnh cng ca nh qun tr gii.V
th, khi c s chuyn dch c cu nghnh ngh, t ra mt yu cu rt ln vi vic
tip thu kin thc cho ph hp vi s bin i l cn thit, khi vic ti o to
c t ln hng u. Bn cnh vi tc pht trin nh v bo ca khoa hc
cng ngh i hi cc cn b nhn vin khng ngng hc hi, nng cao kin thc
nghip v, tay ngh thch ng vi iu kin mi. Do cng tc o to v pht
trin ngun nhn lc c ch hn c.
Vy thnh cng cng tc qun tr i hi cc qun tr gia phi ng dng
nhun nhuyn c 3 chc nng.

1.2.4. Vai tr ca qun tr ngun nhn lc
Thit lp hoc tham gia thit lp cc chnh sch ngun nhn lc
Cc chnh sch v quyn hn trch nhim,qui ch hat ng v lm vic chung
ca phng ban, nhn vin.
Cc chnh sch v qui ch tuyn dng .
Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 11
Cc chnh sch v ch lng bng, ph cp, khen thng, thng tin.
Cc chnh sch v o to.
Cc quy ch v k lut lao ng v phc li, y t ca cng ty.
- Thc hin hoc phi hp cng cc lnh o trc tuyn hoc phng ban khc
thc hin cc chc nng, hat ng qun tr ngun nhn lc trong doanh nghip.
- C vn cho cc lnh o trc tuyn v cc k nng qun tr ngun nhn lc.
- Kim tra v n c thc hin cc chnh sch, th tc v ngun nhn lc.
thc hin tt chc nng ny phng qun tr ngun nhn lc cn thit phi:
+ Thu thp thng tin, phn tch tnh hnh tuyn dng, chn la, thay th v bt
nhn vin nhm m bo mi vn u c thc hin ng quy nh.
+ Phn tch kt qu thc hin cng vic ca nhn vin nhm a ra cc iu chnh
hoc kin ngh ci tin ph hp.
+ Phn tch cc s liu thng k v tnh hnh vng mt, i tr, thuyn chuyn, k
lut v cc yu t tranh chp lao ng tm ra cc vn tn ti trong doanh
nghip v cc bin php khc phc.
2. NI DUNG CA QUN TR NGUN NHN LC
2.1. Hoch nh ngun nhn lc
2.1.1. Khi nim:
L hot ng nghin cu, xc nh cc vn lin quan n nhn s trong
cng ty mt cch c h thng. Gip cho doanh nghip thy r phng hng v
cch thc qun tr nhn lc ca mnh, m bo cho doanh nghip c c ng
ngi, ng vic vo th im cn thit v linh hot i ph vi nhng thay i trn
th trng.
2.1.2. Quy trnh hach nh ngun nhn lc
Quy trnh hach nh ngun nhn lc cn c thc hin trong mi quan h
mt thit vi qu trnh hach nh v thc hin cc chin lc v chnh sch kinh
doanh ca doanh nghip. Thng thng qu trnh hoch nh qua cc bc sau:
Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 12
- Phn tch mi trng, xc nh mc tiu v chin lc cho doanh nghip.
- Phn tch hin trng qun tr ngun nhn lc trong doanh nghip
- D bo khi lng cng vic (i vi cc mc tiu di hn, trung hn) hay xc
nh khi lng cng vic v tin hnh phn tch cng vic (i vi cc mc tiu,
k hoch ngn hn)
- D bo ngun nhn lc (i vi cc mc tiu di hn, trung hn) hay xc nh
nhu cu ngun nhn lc (i vi cc mc tiu, k hach ngn hn) phn tch quan
h cung cu ngun nhn lc, kh nng iu chnh v ra chnh sch, k hoch,
chng trnh thc hin gip cho doanh nghip thch ng cc nhu cu mi v nng
cao hiu qu s dng ngun nhn lc .
- Thc hin cc chnh sch k hach, chng trnh qun tr ngun nhn lc ca
doanh nghip trong nm.
- Kim tra nh gi tnh hnh thc hin
2.2. Phn tch cng vic
2.2.1. Khi nim:
L qu trnh thc hin nghin cu ni dung ca cng vic nhm xc nh iu
kin tin hnh, cc nhim v, trch nhim,quyn hn khi thc hin cng vic v cc
phm cht, k nng nhn vin cn thit phi c thc hin tt cng vic.
2.2.2. ngha ca phn tch cng vic:








Phn tch cng vic
Bn m t cng vic Bn tiu chun cng vic
Hoch
nh
TNNS

Tuyn
m,
tuyn
chn la
nhn
vin
o to
v hun
luyn
nhn
vin

nh gi nng
lc thc hin
cng vic ca
nhn vin

Tr cng
khen
thng
i vi
nhn vin

An ton Y
t

nh gi
cng vic
ca nhn
vin

Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 13
2.3. Ni dung ca phn tch cng vic :
Ni dung trnh t thc hin phn tch cng vic thng khng ging nhau
trong cc doanh nghip. Qu trnh thc hin cng vic gm 6 bc sau:
Xc nh mc tiu phn tch cng vic, t xc nh cc hnh thc thu thp
thng tin phn tch cng vic hp l. Nhng thng tin cn thu thp trong phn tch
cng vic.
Thng tin v cc yu t iu kin lm vic (ch lng bng, v
sinh lao ng, ri ro, tiu hao nng lng...)
Thng tin v cc hat ng thc t ca nhn vin tin hnh ti ni lm
vic (phng php lm vic, mi quan h lm vic nh: cch thc lm
vic vi khch hng - vi ng nghip)
Thng tin v nhng phm cht m nhn vin thc hin cng vic
(trnh hc vn, kinh nghim, k nng, tui i, s thch c nhn...)
Thng tin v cc loi my mc, thit b k thut ti ni lm vic (s
lng, chng loi, qui trnh k thut tnh nng ca cc trang b k
thut)
Thng tin v cc tiu chun mu (tiu chun hnh vi, tiu chun kt
qu thc hin cng vic)
Thu thp thng tin c bn c trn c s ca cc s t chc,cc vn bn
v mc ch yu cu, chc nng quyn hn ca doanh nghip v cc b phn c
cu, hoc s qui trnh cng ngh v bn cng vic c (nu c)
La chn cc cng vic c trng cc cng vic then cht thc hin
phn tch cng vic nhm gim bt thi gian v tit kim hn trong vic thc hin
phn tch cc cng vic trnh t nh nhau
p dng cc phng php khc thu thp thng tin v phn tch cng
vic. Ty theo yu cu v mc chnh xc v chi tit ca thng tin cn thu thp,
ty theo loi hnh cng vic v kh nng v ti chnh ca doanh nghip c th s
Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 14
dng mt hoc kt hp cc phng php thu thp thng tin cng vic sau y:
phng vn, bng cu hi v quan st, th thch, trc nghim-tm l, thc nghim.
Kim tra, xc minh tnh chnh xc ca nhng thng tin: nhng thng tin thu
thp phn tch cng vic cn c kim tra li mc chnh xc v y thng
tin qua cc nhn vin thc hin cng vic hoc cc v lnh o c trch nhim gim
st thc hin cng vic .
Xy dng bn m t cng vic v bn tiu chun cng vic :
Bn m t cng vic v tiu chun cng vic:





2.4. Quy trnh tuyn dng
2.4.1. Tuyn m
Khi nim
Tuyn m l qu trnh tm kim v thu ht nhng ngi c coi l c
nng lc h ng k d tuyn v lm vic cho t chc








BN M T CNG VIC

Nhn din cng vic (tn, m s
cp bc, cn b lnh o gim st,
lng)
Tm tt CV (thc cht l lm g)
Cc mi quan h trong thc hin
CV
BN TIU CHUN CNG VIC
Trnh vn ha, chuyn mn,
cc k nng lin quan n CV
Kinh nghim, tui i sc khe,
hon cnh gia nh, li sng,
quan im sng, tnh cch tnh
kh
Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 15
Qu trnh tuyn m













2.4.2. Ngun ng vin
Ngun ng vin t bn trong ni b ca doanh nghip
C nhiu ngun cung cp ng vin vo cc chc v trng ca doanh nghip
di nhiu hnh thc, nhng hnh thc tuyn nhn vin t trong ni b ca doanh
nghip thng c u tin hng u do c cc u im sau: nhn vin ca doanh
nghip c th thch v lng trung thnh, thi lm vic, tinh thn trch
nhim vi cng vic. Hn na h d dng v thun li hn trong vic thc hin
cng vic mi. H lm quen hiu c mc tiu doanh nghip, do mau chng
thch nghi vi iu kin lm vic mi v bit cch lm th no t mc tiu ca
cng ty nhanh nht. Hnh thc tuyn ny cng to s thi ua rng ri gia cc nhn
vin, kch thch h lm vic tch cc sng to vi hiu sut cao hn, m chi ph
tuyn dng thp.
HOCH NH TNNS
CC GII PHP KHC
TUYN M
NGUN NI B NGUN BN NGOI
CC PHNG PHP
NI B

CC GII PHP BN
NGOI

C NHN C
TUYN M

Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 16
Tuy nhin, tuyn t ngun ny cng gp phi mt s hn ch, d ny sinh s
bt mn cho ng vin khng c chn, dn n mt on kt ni b khng phc
tng hoc hnh thnh nhm chng i. C th gy nn hin tng chai l, thiu sng
to, khng to c bu khng kh thi ua lm vic do ngi c hng bt
thng vn dng nhng phng php lm vic theo np c.
Ngun ng vin t bn ngoi doanh nghip
Doanh nghip c th vn dng mt s hnh thc thu ht ng vin bn ngi thng qua:
Trung tm gii thiu vic lm:
u im: nhanh, tit kim thi gian tuyn dng, gii quyt nhu cu nhn lc
vi s lng ln.
Nhc im: c th v doanh thu nn cht lng ng vin khng m bo,
trnh chuyn mn cc trung tm gii thiu vic lm cng thp, nh hng ng
k n kh nng cung cp ng vin .V vy, doanh nghip nn ch tuyn nhn vin
theo phng thc ny khi yu cu ca cc ng vin khng cao.
T cc trng i hc:
u im: cc ng vin c o to c h thng, h l nhng ngi tr,
nng ng, sng to, nhit tnh cao, kh nng tip thu kin thc nhy bn, c th
o to theo mong mun ca nh tuyn dng, c th cung cp vi s lng ln.
Tuy nhin phn ng cc ng vin t ngun ny cha c kinh nghim lm vic,
kin thc xa ri thc t, hn na cht lng cc trng o to khng ging nhau.
khc phc nhc im trn, cc doanh nghip nn thit lp quan h vi
cc trng thng qua cc nghnh truyn thng, trao hc bng, cp nhp v nm bt
thng tin v cht lng o to ca cc trng hay n qung co v doanh nghip
trong cc dp sinh vin sp tt nghip, ngy hi vic lm sinh vin
T cc doanh nghip cnh tranh:
u im: khng tn ph o to, hun luyn tay ngh.
Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 17
Nhc im: phi thng xuyn tha mn cc yu t tm l x hi ca ng
vin, cng nh cn xem xt kh nng ti chnh ca cng ty v thng dng bin
php ny li ko ng vin.
phng ng tuyn dng t ngun ny c nhng quan im cha th chp
nhn, c bit Quc gia Nht Bn rt k phng php ny.
ng vin t np n xin vic:
u im: Tit kim chi ph tuyn dng, v rt cn vic lm nn h d dng
chp nhn nhng cng vic c mc lng, iu kin lm vic thp... hn ngi
khc, h sn sng lm nhng cng vic kh khn. Trong trng hp nu doanh
nghip khng c nhu cu th cng nn lu h s ca h li khi cn.
Nhc im: Khng phi cc ng vin t nguyn l ngi doanh nghip cn
tuyn.
Nhn vin c ca cng ty:
Theo quan im ca trng phi ng th khng nn tuyn dng t ngun
ny, h cho rng cc ng vin ny c t tng ng ni ny trng ni n nhng
theo quan im ca trng phi Phng Ty, h thch dng loi ng vin thng qua
vic khai thc nhng li im sau: h cho rng nhng ngi ny chuyn mn gii
thc s v thng th nhng ngi quay li s lm vic tt hn, trung thnh hn
trc.
Khi dng ng vin ny: Nn nh gi cn thn nguyn nhn h ra i v quay
li a ra quyt nh ng n l nn tuyn hay khng, cn thn trng trnh t
tng ca nhn vin khc c th ri b cng ty bt c lc no v quay li khng
mt mt g
T nhng ngi quen ca nhn vin gii thiu:
u im: cht lng thng m bo, ng vin d ha nhp vo tp th hn
v ngi quen lm vic trong cng ty.
Nhc im: dn n s thin v hay ngi gii thiu s c cm tng khng
tt v cng ty nu ngi h gii thiu b t chi, hn ch v s lng.
Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 18
Thng qua qung co:
u im: nhanh chng cp nhp c yu cu ca nh tuyn dng, s lng
ln v y cng l dp gii thiu cng ty n ngi tiu dng .
Nhc im: chi ph t.
2.4.3. Trnh t ca qu trnh tuyn dng :















2.4.4. Trc nghim phng vn
Trc nghim:
Mc ch:
Nhm tuyn ng ngi thch hp vi cng vic c giao v nh th cng
ty s t hiu qu nh: Gim chi ph hun luyn, gim chi ph ri ro trong kinh
XT H S XIN VIC
TRC NGHIM
PHNG VN S B
PHNG VN K
THAM KHO & SU
TRA L LCH

QUYT NH TUYN
KHM SC KHE
TUYN DNG B











NG
VIN
B
BC
B
(LO
I B)

Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 19
doanh s sut, yu km ca nhn vin, rt ngn thi gian tp s, nhn vin c
giao ng kh nng, t c ch thng hp l v gim bt tnh trng nhn vin
t ngh vic.
Cc hnh thc trc nghim:
Trc nghim v kin thc tng qut
Trc nghim tr thng minh
Trc nghim v tm l
Trc nghim v s kho lo v th lc ca ng vin
Trc nghim s thch v ngh nghip
Trc nghim v c tnh
Trc nghim kh nhng nhn thc
Trc nghim thc hin mu cng vic
Nhn xt: cho n nay cha c mt bi trc nghim no c kt qu ng
100% c, gi tr ca mt bi trc nghim ch c tnh tng i. t c kt qu
cao trong vic tuyn chn cn phi hp vi cc phng php khc nh phng vn,
kim tra l lch v cn ng dng dng trc nghim vi yu cu cng vic.
Phng vn:
- Mc ch: cho ng vin ln cp ch huy trong tng lai c dp gp g v hiu
bit nhau hn. Xem ng vin thc s c kin thc hoc trnh i vi cng
vic ca ng s sau ny hay khng. nh gi mt cch trc tip bn ngai ca
ng vin bn ngoi nh cch: n mc, vc ging, cch n ninh gi mt cch
trc tip ti nng, tr thng minh v tm l ca ng vin nh gi nng lc
chuyn mn, kh nng ng x, gii quyt tnh hung
Cc hnh thc phng vn:
Phng vn theo m thc
Phng vn khng theo m thc
Phng vn c nhn
Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 20
Phng vn cng thng
Phng vn lin tc
Phng vn tnh hung
Ty vo tng loi cng vic v kh nng, kinh nghim phng vn ca nh
phng vn nn p dng hnh thc phng vn cho ph hp.
2.5. o to v pht trin
2.5.1. Khi nim:
o to v pht trin l mt qu trnh cho php con ngi tip thu cc kin
thc hoc cc k nng mi v thay i cc quan im hay hnh vi v nng cao kh
nng thc hin cng vic c nhn
2.5.2. Phn loi cc hnh thc o to:
Trong thc t c nhiu hnh thc phn loi hnh thc o to khc nhau:
Theo hng ni dung o to:
+ o to nh hng cng vic: o to v k nng thc hin mt loi cng
vic nht nh nhn vin c th s dng k nng ny lm vic trong nhiu doanh
nghip khc nhau.
+ o to nh hng doanh nghip: o to v cc k nng, cch thc,
phng thc lm vic in hnh trong doanh nghip. Khi nhn vin chuyn sang cc
doanh nghip khc k nng o to phng php khng p dng c.
Theo mc ch ca ni dung o to:
+ o to hng dn cho nhn vin nhm cung cp cc thng tin, kin thc
mi v cc ch dn cho nhn vin mi tuyn v cng vic v doanh nghip, gip
cho nhn vin mi nhanh chng thch nghi vi iu kin, cch thc lm vic trong
doanh nghip mi.
+ o to hun luyn cc k nng nhm gip cho nhn vin c trnh lnh
ngh v cc k nng ph hp thc hin cng vic theo yu cu .
Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 21
+ o to k thut an ton lao ng: Hng dn nhn vin cch thc thc
hin cng vic an ton, nhm ngn nga cc trng hp tai nn lao ng. i vi
mt s cng vic nguy him c nhiu ri ro th o to k thut an ton lao ng l
cn thit v bt buc vi nhn vin .
+ o to v nng cao trnh chuyn mn, k thut thng c t chc
nh k gip cho i ng, cn b chuyn mn k thut c cp nhp vi cc kin
thc k nng mi.
+ o to v pht trin cc nng lc qun tr nhm gip cho cc qun tr gia
c tip xc lm quen vi cc phng thc lm vic mi, nng cao nng lc thc
hnh v cc kinh nghim t chc qun l v khuyn khch nhn vin trong doanh
nghip.
Theo cch thc t chc:
o to chnh qui: hc vin c thot ly khi cc cng vic hng ngy ti
cng ty. Thi gian o to ngn v cht lng o to cao hn cc hnh thc khc.
o to ti chc
Km cp ti ch
Theo a im o to :
o to ti ni lm vic
o to ngoi ni lm vic
Theo i tng hc vin:
o to mi
o to li
2.6. ng vin v duy tr ngun nhn lc
2.6.1. Khi nim ca ng vin
Khuyn khch - ng vin nhn vin l to cho nhn vin mt l do lm
vic tt hn v hiu qu hn. Cc bin php khuyn khch - ng vin phi lm
Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 22
chuyn bin thi v hnh vi t trng thi th ng sang trang thi ch ng. T
trng thi tiu cc sang tch cc.
Cc yu t nh hng
Cc c tnh tm l c nhn .
c th ca cng vic hay ngh nghip
Chi phi theo cch ng vin.
2.6.2. Vai tr duy tr ca ng vin:
Mi c nhn l mt th gii ring, h mang trong mnh nhng tnh cch ring,
c nhng nhu cu, tham vng v tim nng rt khc nhau. Mc ch lm vic ca
h khc nhau, nhu cu ca h khc nhau, nhu cu ca c nhn h thi im khc
nhau cng khng ging nhau. Nhim v ca nh qun tr l phi dung ha nhng
ci khc nhau l cng hng n mc tiu ca t chc.
Theo Maslow, nhu cu con ngi lun thay i, cho nn ng c con ngi
cng thay i theo thi gian. V th trong qu trnh lm vic s c mt lc no
ng c khng cn sc hp dn nhn vin, h s ri vo tnh trng chn nn, bt
mn, dn n lm vic khng hiu qu v ri b t chc. Do , trong trng trnh
qun l nhn s, nh qun tr phi nhy bn, linh hot v xc nh ng nhu cu cao
nht ca nhn vin ng vi mi thi im t lm c s a ra cc chin lc
mi to nn ng c thc y nhn vin lm vic.
Mc tiu cui cng ca chng trnh kch thch ng vin nhn vin l:
+ Tng nng sut lao ng, tng kh nng cnh tranh, m rng v chim lnh
th trng.
+ nh thc tim nng lm vic ca nhn vin, lm cho nhn vin nhit tnh,
hng say, cng hin ht mnh cho t chc.
+ Lm cho nhn vin c tha mn, c tn trng trong lao ng, gip h
thc hin nhng kht vng chnh ng chnh ng ca con ngi.
+ Trnh s nhm chn, bt mn ca nhn vin i vi t chc .

Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 23
2.7. Cc l thuyt ng vin:
2.7.1 Thuyt Nhu Cu Ca Maslow:
Nm 1954 nh tm l hc ngi M AbrahamMaslow cng b thuyt
ng vin. A.Maslow cho rng thi con ngi c xc nh bi nhiu nhu cu
khc nhau. Khi nhu cu cp thp nht tha mn th nhu cu cp cao sut hin v n
tr thnh ng lc thc y con ngi lm vic.
A.Maslow cho rnh hnh vi con ngi bt u t nhng nhu cu v nhng
nhu cu c sp xp theo th t u tin t thp n cao





Nhu cu sinh l l nhng nhu cu c bn m bo cho con ngi tn ti nh: n,
mc,
Nhu cu an ton: l nhng nhu cu an ninh, khng b e da, chn mc, lut l
Nhu cu giao tip: l nhng nhu cu tnh yu, c chp nhn, bn b
Nhu cu tn trng: L nhu cu t trng, c ngi khc tn trng, v tn trng
ngi khc). Nhm nhu cu cao
Nhu cu th hin: l nhu cu chn thin m, t ch, sng to, hi hc
A.Maslow cho rng vic tha mn nhu cu thp nht bao gm an ton, sinh
l c tha mn t nhu cu bn ngoi (Estrinsic cp: giao tip, tn trng, th hin
c tha mn ch yu t ni ti ca con ngi (Intrinsic needs) ca con ngi.
Nhn xt :
Cc nh ph bnh khng ng vi l thuyt trn lm. H cho rng khng
phi ai cng c nm nhu cu trn. Nhng ngi c a v cao thng mun tha
mn nhu cu cao cp hn nhu cu thp
T TH HIN
TN TRNG
GIAO TIP
AN TON
SINH L
Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 24
2.7.2. Thuyt ng -Ty
Thuyt ng hnh cho rng th gii quanh ta c cu to t 5 nhn t: KIM-
MC-THY-HA-TH. S bin i ca vn vt u bt u t s bin ha khng
ngng ca 5 nhn t trn theo hai nguyn l tng xung v tng khc.
Nguyn l tng sinh: nhn t ny sinh nhn t khc.

Nguyn l tng khc: nhn t ny hn ch nhn t kia.











Nhn xt:
Thuyt ng- Ty l sn phm t n mc tin tin trong qun l nhn s.
Da vo thuyt ny ta c th d bo nhng kch bn sp xy ra trong tng lai.
Hin nay thuyt ng - Ty l cng c v cng qu bu cho cc nh qun tr trong
qu trnh tm hiu hnh vi ca nhn vin, t a ra i sch thch hp,m bo
s ng vin cao i vi nhn vin.


TH KIM THY MC HA
TH KIM THY MC HA
TH KIM
THY
MC
HA
Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 25
CHNG 2
GII THIU V CNG TY TNHH NNG LNG SNG BAN MAI

1. LCH S HNH THNH V PHT TRIN CA CNG TY
1.1. Gii thiu s lc v cng ty
VN PHNG CHNH VN PHNG MIN BC
176/7 Trn Huy Liu, P.15, Q.PhNhun,
TP.H Ch Minh.
Tel: (08) 3 9970789
Fax: (08) 3 9973189
Email: contact@sbmpower.com
Website: www.sbmpower.com
26/203 Hng Quc Vit, Q.Cu Giy,
H Ni .
Tel: (04) 3 7916562
Fax: (04) 3 7916542
Email: sangbanmai@sbmpower.com
Website: www.sbmpower.com
A CH NH MY

L B_11A2 _CN, ng NA5, Khu cng
nghip M Phc 2, Tnh Bnh Dng,
Vietnam.
Tel: (0650) 3 557 868
Fax: (0650) 3 557 869
Website: www.sbmpower.com
VN IU L
Vn php nh ca ton h thng
SBM-BMM: 16,267,290,000 VND
Ngun vn kinh doanh ca tn h
thng SBM-BMM n ngy 31/07/08:
88,000140,000 VND


1.2. Qu trnh hnh thnh v pht trin:
Giai on 1997 -2003.
Cng ty TNHH Nng Lng Sng Ban Mai (SBMPOWER

) ra i t nm
1997. Ngy u thnh lp, v mi nhiu nh u t cn cha bit nhiu SBMPOWER, vi
s lnh o sng sut ca Ban Gim c (BG) a cng ty tng ngy khng ngng
pht trin.
Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 26
Nm 2003 Cng ty c cu li t chc v hot ng vi chc nng chnh l nhp
khu, lp rp v cung cp cc loi my pht in. Lc lng nhn s, ngun lao
ng cng n nh v chnh quy hn.
Giai on 2003 2007.
y l thi k ca xy dng v hc hi vi hai nhim v chnh l:
- Tch cc hc hi v hon thin cng ngh sn xut lp rp, cung cp my
pht in.
- Hnh thnh t chc v o to cn b cng nhn vin
Cui nm 2002, Cng ty tp trung vo xy dng xng bo tr, xy dng h
thng t chc cn b, tuyn dng v o to cng nhn k thut ngnh in n
thng 10 nm2003 chnh thc i vo hot ng.
Vi mc ch hc hi kinh nghim v cng ngh nhng nm u Cng ty
thc hin lp rp, bo tr, bo hnh v cung cp rt nhiu loi my pht in nhp
khu t cc nc tin tin trong v ngoi khu vc.
Tuy nhin, BG Cng ty nhn thy rng vi hnh thc lp rp trn th s
khng pht trin c. V vy, cui nm 2007 Cng ty tp trung xy dng dy
chuyn sn xut my pht in loi nh v tng bc chuyn t hnh thc lp rp
sang hnh thc mua nguyn vt liu, bn thnh phm.
Vi nh hng pht trin ph hp v ng n ca BG cng vi s phn
u ht mnh ca tp th CBCNV, Cng ty m thm vn phng lm vic ti
TP.H Ni, v u t xy dng thnh cng nh my sn xut ti KCN M Phc 2,
vi dy chuyn sn xut hin i t Nht Bn. T cng ty trng rt nhiu hp
ng u thu, bn cnh cng ty cng gp nhiu kh khn t nhiu i th cnh
tranh trong v ngoi nc.
Trc tnh hnh cng ty quyt nh u t sang lnh vc sn xut my
pht in mini loi cng sut 25KVA mang hiu SBMPOWER dng nhin liu t
hao xng, ng thi pht trin hn na trong lp rp cc loi my pht in hin
i. My pht in MPC Generator l loi my pht in s dng ng c chnh
hiu CUMMINS. MPC generator c cng sut lin tc t 25KVA N 3000KVA,
Cng sut d phng t 28KVA n 3325KVA. Vi ng c ni ting CUMMINS
Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 27
v u pht CUMMINS-STAMFORD, My pht in MPC Generator p ng tt
c cc yu cu v ngun in lin tc hay d phng c cng sut ln nhp khu t
c v cui nm 2006 n u nm 2007 sn phm MPC generator c SBM-
BMM cung cp t nm 2007 v c mt ti hu ht cc d n ln ti Vit Nam
nh Khu du lch ai Nam tng cng sut hn 11.000KVA, Cng ty CP CNG
VIT NAM tng cng sut 3.500KVA, Vietsovpetrol tng cng sut
2.266KVA, Bnh vin a khoa akNng cng sut 1.133KVA, Nh my cp in
tu thy VINASHIN cng sut 1250KVA, Ngn hng MHB-TPHCM cng sut
825KVA...
MPC generator nay c lp rp ti UK, SINGAPORE v c phn phi c
quyn bi SBM-BMM GROUP. MPC generator c ng k nhn hiu c
quyn ti Vit Nam, USA v Singapore.
Giai on 2007 2010.
Giai on ny l giai on ca s hon thin v pht trin. Nhim v chnh l
tp trung vo xy dng, m rng v hon thin b my lm vic tr s v phn
xng nh my ca cng ty. Vi kh nng nhy bn, sng to, nhn bit ng tnh
hnh th trng, cui nm 2007 BG Cng ty u t v hp tc sn xut lp rp
vi nhiu cng ty ti nc c, Nht, Singaporgp phn ch ng sn xut v
pht trin sn phm mu cho hng. Cng ty hon tt c bn m hnh sn xut khp
kn gm trung tm nhu cu pht trin mu, vn phng tin nghi p ng mi nhu
cu ca khch hng v nh my sn xut quy m ln trang b my mc thit b ng
b, hin i.
- Nm 2008, Cng ty chnh thc nhn chng nhn ISO 9001 2000. C th
ni, vi chng nhn ISO trn cng khng nh tnh chuyn nghip trong cng tc
qun l, ng thi cng to thm uy tn i vi khch hng c v nhng khch hng
tim nng. Vi nhng n lc khng ngng v thnh qu trn, Cng ty rt vinh d
nhn c gii thng cao qu nh sau:
- Nm 2008 c trao cp vng sn phm dch v sut sc v my pht in.
- Nm 2008 c B trng B Cng An tng k nim chng TM LNG
VNG .
Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 28
- Nm 2009 c B trng B thng tin v Truyn thng tng k kim chng
DOANH NGHIP TIU BIU.
- Nm 2010 c UBMTTQ Vit Nam tng giy khen thnh tch v ngi ngo
- Nm 2010 c trao danh hiu DOANH NGHIP VIT NAM VNG NM
2009

1.3. Chc nng v nhim v ca cng ty
1.3.1. Chc nng:
Theo iu l t chc v hot ng ca cng ty c BG ph duyt v
ban hnh. ng thi c s k hoch v u t TP.HCM cp giy ng k kinh
doanh s: 0303146456 ngy 27/8/2003.
Cng ty TNHH Nng Lng Sng Ban Mai (SBMPOWER) c t cch php
nhn, hch ton c lp, t ch ti chnh, t ch kinh doanh, c con du c ti
khon ti Ngn hng trong nc v nc ngoi, chc nng ngnh ngh ch yu l:
Cng ty m nhn chc nng Mua bn my mc, ph tng cc loi. Dch v
cung cp, sa cha my pht in, cc sn phm c kh. Lp rp, ch to my pht
in, xe c gii chuyn dng
Nhp nguyn vt liu dng cho sn xut v trang thit b trong Cng ty, ng
thi thc hin kinh doanh ng theo ngnh ngh ng k trong giy php kinh
doanh.

1.3.2. Nhim v v quyn hn:
- Xy dng t chc k hoch nghin cu mu m, xy dng cc phng n kinh
t u t k thut, tranh th cc ngun vn tn dng trong v ngoi nc p ng
nhu cu sn xut kinh doanh, cng c m rng quy m ca Cng ty.
- K kt v thc hin cc hp ng vi cc n v sn xut kinh doanh thuc
cc thnh phn kinh t trong v ngoi nc trn c s bnh ng, t nguyn i bn
cng c li.
- m bo vic hch ton k ton y , t trang tri n vay, hon thnh ngha
v np ngn sch nh nc, tun th chnh sch, ch qun l, k ton ti chnh.
Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 29
- Ch ng tm kim th trng tiu th sn phm.
- T do tuyn dng lao ng phc v sn xut kinh doanh v phn phi sn
phm. c s dng cc n by kinh t v cc bin php khuyn khch vt cht v
tinh thn i vi cng nhn vin qua vic s dng cc qu ca Cng ty, ci thin
iu kin lm vic cho cn b cng nhn vin. Quy hoch, o to, bi dng cn
b qun l, cn b chuyn mn nghip v, o to v nng cao tay ngh cho cng
nhn vin. Khng ngng chm lo, ci thin iu kin lao ng, sinh hot v trnh
vn ha ca cn b cng nhn vin.
- Thu thp, cung cp, trao i thng tin kinh t khoa hc k thut, th trng gi
c,trong nc v trn th gii.
- Xy dng v kin ngh nh nc, hip hi xem xt, ban hnh cc ch , chnh
sch, tiu chun nh mc kinh t k thut c lin quan n cc lnh vc sn xut
kinh doanh ca Cng ty v ca ngnh.
- Bo v sn xut, bo v mi trng, thc hin nghim chnh k thut an ton v
bo h lao ng, gi gn an ninh trt t x hi, tun th lut php ca nh nc,
thc hin y ngha v vi nh nc v a phng ni tr ng.
1.3.3. Mc tiu hot ng:
Hin nay sn phm my pht in trn th trng trong nc v Th Gii c
nhu cu ngy cng nhiu, mu m lun thay i, ngi tiu dng i hi cht lng
sn phm cao vi gi c thp v p ng kp thi, do cc nh sn xut gp s
cnh tranh ngy cng khc lit. V vy tn ti v pht trin bn vng Cng ty
ra mc tiu hot ng lu di l khng ngng tha mn nhu cu khch hng v
cc bn lin quan. Trong cc bn lin quan bao gm: nh cung ng, ngi lao
ng, c ng v x hi. ng thi, hon thnh mc tiu trn, Cng ty ra
cc bin php thc hin ton din t khu u tin n khu cui cng nh sau:
D (Design) thit k lp rp: Sn xut, Lp rp theo thit k v t chun quc t,
nh vo th hiu khch hng.
S (Sample Request) trin khai mu m lp rp: trin khai mu m lp rp ca
khch hng t yu cu cht lng, an tn v thi gian giao hng.
Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 30
P (Price) gi c: Hp l, c hai bn u c li.
Q (Quality) cht lng: thc hin ng quy trnh cng ngh m bo cht lng
sn phm lun n nh.
S (Shipment Date) hn giao hng: trin khai sn xut ng tin giao hng theo
thi hn tha thun trong hp ng cung cp my pht in.
A (Audit) tiu chun nh gi nh my: m bo mi trng sn xut ph hp
khng gy nh hng n sc khe CBCNV.

2. C IM SN XUT KINH DOANH:
2.1. Mt hng sn xut kinh doanh:
- My pht in thng hiu SBMPOWER c ng k nhn hiu c quyn.
My c thit k gn nh, chc chn, ph hp vi mi trng v kh hu Vit
Nam.
- My pht in SBMPOWER c kt hp gia ng c v u pht ca cc
hng sn xut ni ting thuc khi G7 nh Anh, Php, M, c...
- My pht in SBMPOWER c lp rp trn dy chuyn ng b khp kn,
th ti t 100% cng sut trc khi xut xng. My pht in SBMPOWER c
m bo kim sot cht lng theo tiu chun ISO 9001/2000, cht lng tng
ng vi my nhp ngoi nhng gi thnh r hn t 20% n 40%. Tt c cc my
pht in SBMPOWER c bo hnh chu o tn ni s dng bi Cng ty TNHH
Sng Ban Mai vi s h tr ca cc hng sn xut thit b chnh.

2.2. Nng lc sn xut:
Hng nm sn xut lp rp rt nhiu n t hng theo yu cu vi nhiu
loi cng sut khc nhau, thu nhp hng nm khong t 80 t ng n 90 t ng,
2.3. c im hot ng:
c im chung ca ngnh sn xut lp rp my pht in Vit Nam l kinh doanh
theo 3 phng thc ch yu:
- Sn xut lp rp my pht in t nguyn vt liu nhp khu
- u thu thi cng cng trnh lp rp my
- T sn xut theo cng ngh.
Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 31
Trong ba phng thc trn, th Cng ty TNHH Nng Lng Sng Ban Mai
tri qua phng thc u thu thi cng cng trnh lp rp my pht in. Cn
phng thc t sn xut theo cng ngh th Cng ty c th kinh doanh ty thuc
vo tng n hng c th. Tuy nhin hin nay Cng ty vn ang kinh doanh theo
phng thc 1 l ch yu do s hn ch v trnh thit k mu m v kh nng t
ch v nguyn vt liu u vo ca Cng ty, y cng l nhng hn ch chung ca
ngnh my pht in Vit Nam.
2.4. Th trng tiu th:
Bng 2.1: Tng li nhun kinh doanh my pht in (TLNKDMP) qua cc nm
t 2007 n ht nm 2009:
n v tnh: VND

Th
trng
2007 2008 2009
TLNKDMP
(VND)
T trng
(%)
TLNKDMP
(VND)
T trng
(%)
TLNKDMP
(VND)
T trng
(%)
Vit Nam 44.107.913.550 88.64 53.346.832.240 90.38 87.477.635.400 91.04
Chu 3.911.193.598 7.86 3.259.229.759 5.51 5.380.873.882 5.60
Chu Phi 1.741.625.659 3.50 1.869.177.139 3.16 3.228.524.328 3.36
Nckhc - - 657.936.167 1.05 - -
Tng cng 49.760.732.807 100 59.151.175.305 100 96.087.033.619 100
Ngun : Phng Xut Nhp Khu
Biu 2.1 Tng li nhun kinh doanh my pht in.
0
20
40
60
80
100
1.000.000.000
VND
2007 2008 2009
Nm
Tng li nhun cc nm
Vit Nam
Chu
Chu Phi
Nc khc

Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 32
Nhn xt:
Qua bng s liu cho thy tng li nhun kinh doanh my pht in
(TLNKDMP) ca Cng ty khng ngng tng qua cc nm, TLNKDMP ca
nm 2008 tng 15.9% so vi nm 2007 (t 49.760.732.807 VND tng ln
59.151.175.305 VND) v TLNKDMP nm 2009 cng tng ln 38.44% so vi
nm 2008. Trong :
Th trng trong nc l ch lc ca Cng ty, chim t trng 88,64% trong
TLNKDMP nm 2007, 90,38% nm 2008 v nm 2009 l 91,04%, iu ny
chng t th trng trong nc gi vng v tr l th trng ln nht ca Cng ty,
mang li li nhun ch cht ca cng ty.
Th trng xut khu ln th hai ca Cng ty l Chu v cc nc Chu
Phi, trong ch ring th trng Chu chim 7.86% trong TLNKDMP nm
2007 v cc nc Chu Phi khc chim mt th phn hn (4%). Tuy nhin vo nm
2008 TLNKDMP vo th trng Chu gim 17% so vi nm trc . iu
ny chng ta c th hiu c, v vo nm 2008 l c th gii bc vo cuc suy
thoi kinh t ni chung v lm gim sc mua ca ngi tiu dng ni ring.
Cc nc khc l th trng xut khu mi th ba ca Cng ty, trong bao
gm cc th trng chnh nh M, c,y l th trng mi nht cng l th
trng kh tnh nht ca cng ty, phi i hi sn phm t cht lng cao, t tiu
chun quc t, c kim nh cht ch. To tim nng tm kim th trng mi cho
cng ty trong tng lai.

3. QUY TRNH SN XUT:
3.1. Qu trnh chun b sn xut lp rp my pht in
Sn xut mu
Chun b trin khai cng ngh
Chun b vt t: nh mc, mua sm,

3.2. Cc qu trnh sn xut lp rp my pht in:
+ Qu trnh lp rp my theo mu.
+ Qu trnh sn xut linh kin thay th.
Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 33
+ Qu trnh lp rp linh kin v tng bc hon thnh.
+ Qu trnh hon thnh v kim nh cht lng theo tiu chun quc t.
+ Qu trnh chy th cng sut v a ra th trng.
S cng ngh:













3.3. Din gii quy trnh cng ngh
Bng 2.2: Danh sch trang thit b lp t bo hnh v sa cha
STT

HNG MC THIT B
S
LNG
NM
U T
CHT LNG
KHI MI U
T
PHNG TIN VN TI
1 Xe ti nh SUZUKI 550kg 1 1998 Mi 100%
2 Xe ti nh ISUZU 2,5 tn 1 1999 Mi 100%
3 Xe ti cu t hnh IVECO 2,5 tn 1 2000 Mi 100%
Kho my nhp
khu linh kin
Qu trnh kim
tra ng c v
cng sut my
Qu trnh
nhn dng
my
Qu trnh sn
xut linh kin
Qu trnh hon thin
my
Qu trnh my
pht in hon
thnh
Qu trnh sn xut
lp rp my
Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 34
4 Xe ti cu t hnh IVECO 5 tn 1 1999 Mi 100%
NH XNG, THIT B
5
Nh my sn xut, lp rp, sa
cha, i tu, din tch 9.000m
2
ti
KCN M Phc 2, Huyn Bn
Ct, Tnh Bnh Dng
1
2007

Mi 100%
6
Xng sa cha rng 500m
2
ti
55 Trn Th , Tn Ph, TP. H
Ch Minh
1 2005 Mi 100%
7 H thng th ti 2000KW 1 2000 Mi 100%
8 H thng th ti di ng 100KW 2 1998 Mi 100%
9 H thng iu chnh bm cao p 2
1998
2000
Mi 100%
10 H thng Pa-lng nng h 5 tn 1 1998 Mi 100%
11 H thng Pa-lng nng h 15 tn 1 2000 2001 Mi 100%
12 H thng cn bng ng c 2 1999 2000 Mi 100%
13
B dng c chuyn dng IN
C phc v lp t, bo hnh ti
ni s dng
20
2001
2006
Mi 100%
Ngun: phng k thut






Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 35
Hnh 2.1. My mc thit b

Nhn hiu CUMMINS
Xut x Hongkong - Singapore


Nhn hiu DEAWOO
Xut x KOREA


Nhn hiu DEUTZ
Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 36
Xut x c


Nhn hiu HONDA
Xut x JAPAN

Nhn hiu ISUZU
Xut x JAPAN


Nhn hiu John Deere Php - M
Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 37
Sn phm my pht in l nhng cng trnh xy lp, hng mc cng trnh
mang tnh n chic c s dng ti ch, do c im quy trnh cng ngh sn
xut ca Cng ty l lp rp ng u, t chun an ton tuyt i, tri qua nhiu giai
on khc nhau (im dng k thut) mi cng trnh u c thit k, d ton ring
v phn b ri rc cc im khc nhau. Tuy nhin hu ht cc cng trnh u tun
theo mt qui trnh cng ngh sau:







- Tip nhn: Xc nh s lng v cc ch tiu k thut ca ngun nguyn liu nhp
khu lp rp theo cng ngh my pht in CUMMINS, DEUTZ - C, ISUZU
POWERED GENERATOR, POWERPAC (vi cng sut t 12KVAN
2.500KVA.)my pht in chy bng xng CUMMINS ONAN c cng sut t 2
KW n 6 KW
- Kim tra v x l an ton ca my: Kim nh cht lng my trc khi tung ra
th trng, y l khu hon thin rt quan trng, nn tnh k thut v trnh
chuyn mn phi cao v gii.

Hnh 2.2. Kim tra cht lng my Hnh 2.3. Ch to my

Nhn thu
thng qua
u thu
hoc c
giao thu
K hp
ng kinh
t vi ch
u t
cng trnh
T chc sn
xut v thi
cng cng
trnh xy lp
Cng trnh
xy lp my
pht in
hon thnh
bn giao
Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 38
4. T CHC B MY QUN L CA CNG TY:
4.1. C cu t chc b my qun l:
Cng ty TNHH Nng Lng Sng Ban Mai (SBMPOWER

) vn dng
mt cch linh hot v khoa hc gia c cu qun l theo chc nng v qun tr theo
qu trnh:
- C cu qun tr theo chc nng: y l c cu c trng ca hu ht cc cng ty
kinh doanh v sn xut, s qun tr theo chc nng ca Cng ty c t chc
theo dng phn cp hnh cy.
- C cu qun tr theo qu trnh: Vn dng ISO, Cng ty t chc qun tr theo
qu trnh mt cch khoa hc, gip cho cc cng vic cc qu trnh c tin hnh
mt cch r rng, thun li, nhanh chng, c th kim sot v ci tin d dng.
-

4.1.1. S ban qun tr SBM BMM GROUP














GIM C
PG PG VT
Phng
KCS

Phng
nhn s
Phng
bo

Phng
XNK

Phng
K
Ton
Phng
KT,SX
Phng
Marketi
Vn
phng
CC N V TRC THUC

Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 39
4.1.2. Chc nng v nhim v quyn hn ca cc phng ban:
Gim c (G)
L ngi iu hnh mi hot ng ca Cng ty. Nhng vn quan trng
lin quan n sn xut kinh doanh v t chc nhn s, trn c s c s bn bc
thng nht vi cc Ph Gim c (PG), v cc Trng Phng, Ph Phng. Gim
c l ngi cui cng quyt nh phng thc thc hin, lnh o Cng ty thc
hin v hon thnh ngh quyt, quyt nh, ch th ca BG cng ty
G lnh o trc tip n cc PG, trng phng v ph phng, tng cn
b cng nhn vin trong Cng ty.
G Cng ty c trch nhim xy dng cc k hoch sn xut kinh doanh
mang tnh kh thi v hiu qu kinh t trn c s gp , tham mu ca cc PG v
trng phng ban. ng thi chu trch nhim chnh trong vic lnh o Cng ty
hon thnh cc k hoch c BG thng qua.
c quyn y quyn cho cp di k cc hp ng u t v sn xut kinh
doanh vi cc i tc.
Hng qu, hng nm chu trch nhim bo co ton din hot ng ca Cng
ty.
Ph Gim c:
Trc tip chu trch nhim qun l cc phng ban theo chc nng nhim v
ca phng ban v nhng nhim v do G giao ph hoc y quyn.
Phi hp vi cc phng ban khc hon thnh k hoch v m bo tt cho
hot ng ca Cng ty. T chc v tham gia vo cc d n u t ca Cng ty, c
trch nhim bo co kt qu cho G ph duyt. c quyn yu cu cc phng ban
cung cp thng tin, s h tr cn thit hon thnh nhim v ca mnh. c
quyn ngh Gim c duyt cc chi ph, tm ng v quyt ton cc cng vic d
n thuc phm vi ph trch.
Gp kin, tham mu gip cho G c nhng c s quyt nh cc cng vic
mt cch chnh xc v hiu qu nht trong u t, sn xut kinh doanh.
Thay mt G khi G i vng, chu trch nhim trc G v mi hot ng
do mnh ph trch v c giao.
Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 40
Quyn c tuyn dng, khen thng, k lut nhn vin di quyn.
Phng Xut nhp khu
Chc nng nhim v:
- T chc tm kim v quan h vi cc nh cung cp nguyn ph liu mua
nguyn ph liu phc v sn xut.
- Kt hp vi cc phng ban lin quan lp k hoch mua nguyn vt liu phc v
sn xut.
- Qun l, bo qun v phn phi nguyn vt liu n cc nh my trnh mt mt h
hng.
- Bo co tnh hnh mua v tn kho nguyn vt liu hng ngy, thng, qu.
- Kim tra cht lng nguyn vt liu trc v sau khi mua.

Quyn hn:
- c yu cu cc n v c lin quan cung cp thng tin lin quan n vic s
dng nguyn vt liu.
- xut vi G trong vic la chn nh cung cp nguyn vt liu m bo v c
uy tn.
- ngh xt duyt cc khon chi mua nguyn ph liu phc v sn xut, kinh
doanh, to mi quan h tt vi i tc.
Vn phng
C chc nng nhim v tham mu cho G trong vic theo di n c v
tng hp tnh hnh cc hot ng phc v sn xut kinh doanh, m bo cng tc
php ch hnh chnh, tng hp thi ua v qun tr i sng.
Qun l phn phi ban hnh v lu tr vn th trong cng ty v hng dn
khch n quan h giao dch.
Phng nhn s
Chc nng nhim v:
- Xy dng s qun l, sp xp c cu t chc trong Cng ty, qun l CBCNV
theo phn cp qun l.
Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 41
- Tham mu cho G tuyn dng, o to mi v o to li, b nhim, min nhim,
khen thng, k lut CBCNV theo phn cp qun l.
- Tuyn truyn cc chnh sch ca ng v Nh nc.
- Xy dng cc quy ch v lm vic thuc c cu t chc ca Cng ty.
- Cn c vo k hoch sn xut kinh doanh hng nm lp k hoch tuyn dng v
o to.
- Thc hin chnh sch ch v tin lng, tin thng theo quy nh ca nh
nc.
- Xy dng v theo di thc hin cc nh mc v lao ng.
- Xy dng quy ch tr lng cho cc b phn trong c cu t chc ca Cng ty.
- Tham mu gip Ban Lnh o Cng ty theo di din bin t tng ca CBCNV
v tham mu gip Ban Lnh o Cng ty gii quyt cc n th khiu ni, t
co,
- Xy dng cng tc bo v an ninh, bo v ni b, cng tc PCCC trong Cng ty.
Quyn hn:
- c quyn xem xt v xut cho Ban Gim c v vic b tr nhn s cc
phng ban, phn xng
- Kim tra li ngy cng, gi cng ca CBCNV trong Cng ty.
- Tham gia xut kin v xt nng lng, thi nng bc lng, tuyn dng, o
to, an ton lao ng, thi ua, khen thng, k lut.
- Thay mt Gim c gii quyt cc mu thun pht sinh trong quan h gia nhng
ngi lao ng trong qu trnh lao ng
Phng ti chnh k ton
Chc nng nhim v:
- T chc thc hin cng tc k ton theo ng quy nh ca php lnh k ton-
thng k v nhng nguyn tc ch quy nh trong iu l t chc k ton Nh
nc.
- Trn c s k hoch sn xut kinh doanh, lp k hoch ti chnh v c trch
nhim cn i thu chi cung cp vn cho hot ng sn xut kinh doanh ca
Cng ty.
Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 42
- Thc hin vai tr kim tra, kim sot cc hot ng sn xut kinh doanh ca Cng
ty thng qua ng tin nhm mc tiu s dng vn c hiu qu, bo ton v pht
trin vn sn xut kinh doanh.
- Tham mu cho Gim c trong cng tc qun tr ti chnh thng qua cc phn
tch ti chnh, hoch nh doanh li, d on v kim sot ti chnh, quyt nh u
t,
Quyn hn:
- c quyn yu cu cc phng ban v cc c nhn c lin quan cung cp s liu,
chng t cn thit thc hin cng tc hch ton k ton, cng tc kim tra, kim
sot v ti chnh v cng tc phn tch hot ng kinh t.
- c quyn khc t v bo lu kin khng thanh ton cc khon thu, chi ph
khng ng quy nh hoc sai ch do nh nc ban hnh.
- c quyn lin h vi cc t chc kim ton, ti chnh thu, tn dng trong v
ngoi nc gii quyt cc cng vic c lin quan v tn dng, ti chnh thanh
ton theo quy nh ca Cng ty v Nh nc.
Phng k thut, sn xut
Chc nng nhim v:
- Nghin cu pht trin p dng tin b k thut vo sn xut lp rp, i mi cng
ngh
- m bo cht lng nguyn liu u vo v cht lng sn phm u ra.
- m bo kim sot vic p dng cc quy trnh cng ngh, quy phm k thut, cht
lng sn phm theo ng cc ti liu ban hnh.
- xut cc bin php nng cao cht lng sn phm, phi hp vi phng kinh
doanh gii quyt khiu ni ca khch hng v cht lng sn phm ca Cng ty.
- Tham gia v mt k thut cho cc phn xng, xy dng tiu chun k thut sn
phm, nh mc tiu hao nguyn vt liu cho tng n v sn phm.
- Tham gia nh gi cc sng kin v k thut.
- Tham gia vi phng thua mua xut nh cung ng nguyn vt liu m bo cht
lng n nh v tin cy.
- Tham gia vic o to v nng cao tay ngh cho nhn vin.
Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 43
- Phi hp vi phng nhn s v cc phn xng lin quan xy dng tiu chun cp
bc k thut.
- Sn sng trc 24/24 khi c yu cu ca khch hng v my mc c vn . Lun
kp thi bo hnh bo dng my cho khch hng khi khch hng cn.

Quyn hn:
- c quyn kim tra vic thc hin cc quy trnh cng ngh, quy phm k thut.
- c quyn t chi khng nghim thu nguyn liu, vt liu, vt t nhin liu, sn
phm nhp kho khng bo m cht lng quy nh.
- c quyn yu cu phng thu mua cung cp nhng s liu, thng tin cn thit
v cc nh cung ng nguyn vt liu thm nh li (nu cn).
- c quyn tham gia xut xt duyt sng kin ci tin k thut hng nm.
Phng Marketing
C nhim v lp k hoch qung b sn phm mi v tm hiu th trng trong v
ngoi nc.
Ph trch hot ng ca phng kinh doanh, chu trch nhim iu hnh vic
kinh doanh, y mnh vic tiu th sn phm, qun l cc th trng tiu th. Chu
trch nhim trc G.
Phng bo v
T chc lc lng bo v trong cng ty. Xy dng cc phng n phng
chy cha chy, kim tra, gii php cc v vic c lin quan n cn b cng nhn
vin.
Phng khch
Ni tip khch hng n Cng ty giao dch kinh doanh v thm ving.
Phng KCS
Ph trch hot ng ca phng qun l cht lng sn phm. Bo m sn
phm sn xut ra t tiu chun cht lng v k thut. Tham mu gip vic cho
G Cng ty trong lnh vc kinh t, nh gi, xp loi cht lng sn phm my
pht in khi hon thnh v tung ra th trng. Chu trch nhim trc G.
Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 44
4.2. Nguyn tc hot ng:
Cng ty hot ng theo nguyn tc t nguyn bnh ng, dn ch v tn
trng php lut. Qun l iu hnh Cng ty l G chu trch nhim trc ton th
Cng ty, chu trch nhim quyt nh cc chnh sch, cc mc tiu cht lng v ch
o hot ng ti chnh ca Cng ty.

5. TNH HNH HOT NG SN XUT KINH DOANH CA CNG TY:
5.1. Th trng ngnh cung cp my pht in ca cng ty TNHH Nng
Lng Sng Ban Mai.
Ngnh cung cp my pht in hin nay trn ton lnh th Vit Nam ni ring v
khp th gii nii chung l rt a chung, nn sc cnh tranh rt khc lit.
SBMPOWER-BMM GROUP lun hng ti th trng trong nc, v hin nay Nh nc
ta lun t ra k hoch tit kim in, c bit cc thnh ph ln nh HN, TP.HCM, v cc
tnh khc, m rng nghin cu th trng nc ngoi.
- Trong , khi pht trin knh phn phi ni a v thng hiu ang c trin
khai v hng ca Cng ty trong thi gian ti l ly th trng trong nc lm nn
tng sn xut, to dng thng hiu trn th trng ni a i i vi vic pht trin
v khuych trng sn phm ra th trng nc ngoi.
5.2. Kt qu hot ng sn xut kinh doanh ca Cng ty giai on 2007-2009
Bng 2.3
CH S 2007 2008 2009/2010
Vn iu l 3.600.000.000 16.276.290.000
17.176.290.000
(2009)
21.600.000.000
(2010)

Doanh thu
49.760.732.807 80.744.811.457 149.345.891.957
Li nhun
sau thu 333.677.468 7.425.432.778 17.168.819.028
Gi tr ti sn 29.401.905.166 61.721.192.144 120.431.084.602
Tng s
nhn vin 32 60 90
Ngun: Phng k ton
Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 45
nh gi chung v tnh hnh pht trin Cng ty
Nhn chung qua 3 nm hat ng nhp pht trin cng ty tng i n
nh li nhun v doanh thu tng .
Gi my pht in 3 nm cui nhim k tng cao, c ch tin lng c
thc hin tr theo kt qu doanh thu, tin lng, tin thng cao dn ch m rng .
Cng ty ngy cng n nh v mt thng mi t chc hat ng ngy cng
khng nh thng hiu khng ch trong nc m ra c nc ngoi trn tin trnh
hi nhp kinh t th gii.
5.2.1. Thun li
Tnh hnh trong nc lun n nh, nhu cu cuc sng ca ngi dn tng
cao, Vit Nam lun l mt trong nhng quc gia trn th gii i u v n nh
chnh tri, to iu thun li cho cc nh u t nc ngoi u t vo Vit Nam.
Hu ht cc cn b k thut ca Cng ty c o to chnh qui, bi bn
kinh qua thit k xy lp rt nhiu cng trnh nn c kt c nhiu kinh
nghim trong cng tc chuyn mn nghip v.
Thc hin ch trng ca Nh nc, trong nhng nm qua cng ty hp
tc, lin doanh lin kt vi cc tp on, Cng ty ln ca nc ngoi nn tranh
th hc tp v tip thu c t cc i tc nhiu kinh nghim trong khoa hc qun
l cng nh trong khoa hc v cng ngh tin tin trn th gii p dng cho cng
tc chuyn mn nghip v ca mnh.
i ng CBCNV tr ha, o to c bn, nng ng nhit tnh, c phm cht
o c, li sng lnh mnh, ham hc hi v nng lc.

5.2.2. Kh khn
Linh kin my mc nhp v cn chm, tnh cnh tranh ca cc doanh nghip
ngy cng khc lit. Thi tit thay i lin tc lm kh khn vic vn chuyn my
pht in cho khch hng i lc cn chm tr, c bit l min trung nc ta.
Ngoi ra, khi nhu cu s dng in bo ho, cng tc t vn thit k gim
dn v cnh tranh gay gt xut hin l ri ro tim n.
Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 46
5.3. nh hng v chin lc pht trin giai on 2010 2015
5.3.1. nh hng
Trong mi chng ta ai cng c mt c m, mt hoi bo d ln hay nh, d
kh khn n u chng ta cng lun phn u khng ngng hc tp, lm vic
t c hiu qu theo mong mun. i khi trong cuc sng chng ta khng trnh
khi nhng kh khn, tht bi nhng iu khng lm chng ta nn lng, vn
ng vng bc tip con ng m mnh chn. Bi khi chng ta c mt
c m, mt hoi bo th n s em li cho chng ta mt ngun sc mnh chin
thng tt c. V tt nhin t c iu chng ta phi t ra nhng k hoch
v mc tiu c th, tng bc thc hin bng tt c nhng g c th. i vi Cng
ty TNHH Nng Lng Sng Ban Mai cng vy, cng c mt c m mt hoi bo
l:
+ Tr thnh nh cung cp my pht in tt nht ti ngi tiu dng trong
nc v nm trong tp nhng nc cung cp my pht in ra nc ngoi c cht
lng t chun
+ Chun b ngun lc: ti chnh, nh xng, my mc thit b, lao ng ( o
to v x l ha lao ng)
+ T chc sn xut: thit lp nh xng, h thng t chc v qun l ch yu
lp rp v cung cp my pht in.

5.3.2. Chin lc
Trn nhng thnh tch t c v vic nhn nh tnh hnh th trng
trong v ngoi nc thi gian ti BG ra chin lc pht trin Cng ty trong
giai on 2010 2015 l:
Tr thnh nhm cng ty hot ng SX KD trn ba lnh vc chnh:
+ u t ti chnh.
+ Sn xut kinh doanh cung cp my pht in.
+ Kinh doanh bt ng sn v du lch.
Vi mt s ch tiu c bn sau:
+Tng doanh thu tng trng t 15% - 20% nm.
+Li nhun trn vn ch s hu t 20% - 30% nm.
Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 47
+Tng cng phc li v ch cho ngi lao ng t 15% - 20%.
u t su cho pht trin ngun nhn lc:
+ Tip tc nm bt u t cho cng ngh v thit b mi, tng cng nhn lc
b phn tip th v bn hng, n nh tt sn phm c cht lng.
+ p dng su rng cng ngh thng tin trong qu trnh qun l sn xut kinh
doanh.
+Lin tc quy hoch v o to i ng cn b v s lng v cht lng
chuyn mn, trnh ngoi ng tin hc, pht huy tr ha nng ng.
V vy cn phi c chin lc v t chc v c bit chin lc o to pht
trin ngun nhn lc sc cnh tranh v cng tc kinh doanh xy lp cc cng
trnh in k c trong nc v nc ngoi.
















Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 48
CHNG 3
PHN TCH THC TRNG V S DNG NGUN NHN LC TI
CNG TY TNHH NNG LNG SNG BAN MAI

1. PHN TCH TNH HNH NGUN NHN LC TI CNG TY:
1.1. Cng tc tuyn dng ti cng ty
Tuyn dng l mt cng vic rt cn thit ca mt n v doanh nghip
nhm b sung, thay th cc chc v cng vic ang cn trng hoc thay i cc
nhn vin v cc l do no thi khng lm vic cho cng ty na, qua nhm
m bo cho cng vic kinh doanh ca cng ty khng b gin on.
1.1.1. Cn c tuyn dng
Vic tuyn dng ca cng ty cng da vo nhng vn bn quy nh ca nh
nc, sau xc nh quyn hn, trch nhim ca n v i vi ngi lao ng
nhm m bo quyn hn ca ngi lao ng v n v s dng lao ng c
chnh ng v cng bng.
Cng tc tuyn dng ca cng ty cn c theo php lnh v hp ng lao
ng ngy 30/8/1990 ca Hi ng Nh nc v Ngh nh s 165/HDBT ngy
12/8/1992 ca Hi ng B trng, tuy vy v l mt doanh nghip T nhn, vi
quy m nh nn thc t cng tc tuyn dng ti cng ty hu nh hon ton do G
ca Cng ty quyt nh. Cn c vo nhim v sn xut, kinh doanh ca Cng ty
cn i lc lng m bo pht trin kinh doanh v xng lp rp tt hn, nu thc
s c nhu cu b sung nhn lc th lm giy ngh b sung nhn lc, theo mu:







Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 49
K HOCH B SUNG NHN LC NM
N V .........................................................................
STT
Loi
ngnh
ngh o
to (v tr)
Trnh
S lng
(ngi)
Thi gian
yu cu
tuyn
dng
Thi gian
cn hp
ng
(loi hp
ng)
Ghi
ch
1
2
3
4
5

Ban gim c TP.HCM, ngy . . . thng. . . nm. .
dut Trng phng













Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 50
1.1.2. Quy trnh tuyn dng
Quy trnh tuyn dng ti cng ty c thc hin qua cc bc sau:














Bc 1: Xc nh ngun tuyn dng, thng bo tuyn dng: Khi c nhu cu
cn tuyn dng, cng ty thng p dng tuyn dng qua cc bo t c uy tn nh:
bo Tui tr, Thanh nin, Kinh t, Doanh nghip, Si Gn Gii phngPhn cn
li th tuyn t bn ngoi thng qua cc trung tm dch v vic lm hoc ng vin t
n cng ty xin vic
Bc 2: Tip nhn, nghin cu h s: bc ny, phng nhn s ca cng
ty s lc bt cc ng vin no khng t yu cu d tuyn, nu h s cha r rng
hoc cha th yu cu b sung thm. H s d tuyn gm:
- n xin vic
- S yu l lch
Xc nh ngun tuyn dng,
Thng bo tuyn dng

K kt Hp ng


Tip nhn, nghin cu h s


Phng vn


Th vic

Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 51
- Giy khm sc khe
- Bn sao cc vn bng, chng ch (c cng chng)
Bc 3: Phng vn
y l bc tip theo quan trng nht gip cho Nh tuyn dng kim tra
nhng ng vin qua cc bc trn, qua nhm kim tra ngai hnh, tc
phong, t cch ng x, kim tra li nhng kin thc c bn, kh nng v nhy
thng qua vic tr li cc cu hi trc tip. Mc ch l:
B sung mt s vn no m h s cha phn nh y , trc tip xem
xt ng vin qua vic ni chuyn trc tip.
Tha thun vi ng vin nhng iu kin c bn v quyn li v trch nhim
ca mi bn trc khi tuyn dng. Qua bc phng vn ta tip tc loi b nhng
ng vin khng t yu cu.
Bc 4: Th vic: y l bc k tip nhm gip cho ng vin thch hp
dn vi cng vic. Xem ng vin c hp vi cng vic hay khng, sau s k
hp ng. Khi ngi lao ng c tuyn dng vo cng ty th h phi tri qua thi
gian th vic trc khi c tuyn dng chnh thc.
- Thi gian th vic khng qu 60 ngy i vi cng vic c chc danh,
ngnh ngh cn trnh chuyn mn k thut bc i hc v trn i hc.
- Khng qu 30 ngy i vi cng vic c chc danh, ngnh ngh cn trnh
trung cp, k thut vin, nhn vin nghip v.
Khng qu 6 ngy i vi lao ng ph thng.
Trong thi gian th vic ngi lao ng c hng mc lng bng 80%
mc thu nhp tin lng bc 1 ca chc danh cng vic . Trong thi gian th
vic mi bn u c quyn hu b tho thun lm th m khng phi thng bo
trc v cng khng phi bi thng nu vic lm th khng t yu cu m hai
bn tho thun.
Khi vic lm th t yu cu th ngi s dng lao ng (Cng ty) phi nhn
ngi lao ng vo lm vic v k hp ng lao ng chnh thc.
Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 52
Bc 5: K kt hp ng lao ng: Sau khi th vic, nu ng vin no p
ng c cng vic th s tin hnh k kt hp ng lao ng, y l th tc bt
buc v quyn v ngha v ca 2 bn.
Phng nhn s cng ty c trch nhim gim st vic k kt v thc hin hp
ng lao ng, hng dn v gip ngi lao ng khi k hp ng lao ng.
Hp ng lao ng (HL) c lp thnh 2 bn, trong ghi y
nhng iu khon m hai bn tha thun v s thc hin, mi bn gi mt bn v
nu bn no vi phm HL th ty theo m a ra x l; ty theo cng vic m
hai bn s k kt nhng HL c thi hn khc nhau (H ngn hn, H di hn,
khng c thi hn).

NHN XT CHUNG:
Qua phn tch trn ta thy cng tc tuyn dng ca cng ty cng c tin hnh
y qua cc bc. iu ny c u im l thu ht c nhiu ng vin cho mt
cng vic, nn c nhu cu la chn v chn ra c ngi ph hp nht cho cng
vic cn tuyn dng, h l nhng ngi tr tui, nng ng, sng to, tm ti, ham
hc hi. H l nhng ngi mong c vic lm thc s nn khi c tuyn dng h
t tt c tm huyt vo cng vic v c gng phn u c c mt cng vic
n nh, lu di. V li, qua hnh thc tuyn dng ny nh tuyn dng c th tuyn
c ngi gii nht, ph hp nht v c thng bo rng ri v c tnh cng
bng. Bn cnh cng c khng t nhng nhc im nh: Chi ph cao, cc ng
vin thng l nhng ngi cha c vic lm nn khng c kinh nghim, cn phi
c thi gian h mi thch nghi vi mi trng ca cng ty.
Trc ti nay ngnh kinh doanh my pht in l mt ngnh rt c a
chung, v vy vn thu ht ngun nhn lc khng c cc doanh nghip quan
tm nhiu. Nhng hin nay theo xu th chung, ngnh kinh doanh my pht in lin
doanh lin kt kinh doanh khp lnh th quc gia. Thc t hin nay c rt nhiu nh
my lp rp v doanh nghip kinh doanh dch v my pht in ni ln, v th
sc cnh tranh mnh hn. Cc doanh nghip ny ang v s cnh tranh bn
my pht in vi gi r hn. Cho nn tn ti v pht trin cc doanh nghip
Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 53
trong ngnh cung cp my pht in ni chung v Cng ty TNHH Nng lng Sng
Ban Mai ni ring phi c chin lc sn xut kinh doanh ca mnh, m c bit l
chin lc v con ngi nhm nng cao nng lc qun l, nng lc xy lp. V vy
Cng ty TNHH NL Sang Ban Mai lun t mc tiu lm th no thu ht c
nhng ng c vin c trnh chuyn mn gii vo Cng ty lm vic.

1.2. Phn tch thc trng s dng ngun lao ng trong cng ty
Lao ng ca Cng ty c chia thnh hai khi: Gin tip v trc tip
1.2.1. S lng lao ng:
Bng 3.1. Tng s lao ng cc nm 2007 -2009
n v tnh: Ngi
Khi
lao ng
Nm 2007 Nm 2008 Nm 2009
S
lng
T trng S
lng
T trng S
lng
T
trng
Gin tip 19 59.40% 23 38.30% 25 27.8%
Trc tip 13 40.60% 37 61.70% 65 72.2%
Tng
cng
32 100% 60 100% 90 100%

Ngun: phng nhn s
- Cui nm 2007: tng s lao ng ca cng ty l 32 ngi, trong lao ng
gin tip l 19 ngi (59,4%), lao ng trc tip l 13 ngi ( 40,6%)
- Cui nm 2008: tng s lao ng ca cng ty l 60 ngi, trong lao ng gin
tip l 23 ngi ( 38,3%) , lao ng trc tip l 37 ngi (61,7%)
- Cui nm 2009: tng s lao ng ca cng ty l 90 ngi, trong lao ng
gin tip l 25 ngi (27,8%), lao ng trc tip l 65 ngi (72,2%)
- Qua so snh s liu 3 nm tren y, ta thy lao ng gin tip gim v t l ch
v s lng khng c s thay i nhiu.

Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 54
1.2.2. Trnh lao ng
Trnh cng nh kin thc ca nhn vin rt quan trng, n quyt nh s
sng cn ca doanh nghip v nht l trong thi bui kinh t th trng cnh tranh
gay gt nh hin nay. Trong nhng nm qua Cng ty khng ngng nng cao cht
lng ca ngun lao ng, trong s lng lao ng c trnh i hc ngy
cng cao khi qun l v khi lao ng trc tip cng ngy cng c ch trng
hn.
Bng 3.2. Trnh lao ng hin ti ca cng ty (tnh n T3/2011)
Trnh Chng
ch ngh
Ph
thng
Trung
cp
Cao
ng
i
Hc
Cao
Hc
Tng
cng
S lng
(Ngi)
28 9 26 45 40 2 150
T l (%) 18.7 6 17.3 30 26.7 1.3 100
Ngun: Phng nhn s
Biu 3.1. Trnh vn ha ca nhn vin cng ty
Trnh vn ha ca nhn vin cng ty
18.70%
6%
17.30%
30%
26.70%
1.30%
Chng ch ngh
Ph thng
Trung cp
Cao ng
i Hc
Cao Hc

i vi b phn gin tip hin nay Cng ty ch tuyn dng nhng ngi c
trnh i hc, thnh tho vi tnh v c trnh ngoi ng. Trong s nhng lao
ng c trnh trung cp, cao ng, i hc v cao hc u tp trung b phn
gin tip. Trong k hoch xy dng ngun nhn lc, Cng ty ang pht huy s tr
ha v nng ng ca mnh . i vi nhng nhn vin c, ty theo yu cu ca
cng vic Cng ty s gi i hc cc trung tm v cc trng i hc hoc m cc
lp o to ti Cng ty do cc ging vin c mi t cc trng i hc, chuyn gia
ngi nc ngoi v ging dy v nhng cn b c trnh trong Cng ty trc tip
Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 55
ging dy. ng thi khuyn khch cn b cng nhn vin i hc t tc hoc c
Cng ty ti tr chi ph i hc. Nhm nng cao trnh p ng yu cu cng vic
ngy cng i hi phi c trnh tay ngh v tin b khoa hc k thut ngy cng
tin tin.
V c th ca Cng ty l doanh nghip sn xut lp rp kinh doanh cung cp
my pht in nn s lng nhn vin lm vic trc tip c nhn vo ch yu c
trnh chng ch ngh, trung cp v cao ng. Sau khi nhn vo Cng ty o to
tay ngh cho s lng lao ng trc tip ny. S lng lao ng trc tip l 99 nhn
vin chim t l l 66%.

Bng 3.3: Trnh ngoi ng, vi tnh (Tnh n thng 3 nm 2011)
% Trnh ngoi ng Trnh vi tnh
A B C A B
Trc
tip
66 16.30% - - 11.50% 6.3%
Gin
tip
34 6.94% 18.50% 12.06%

7.78% 9.65%
Ngun : Phng Nhn S Cng Ty
Nhn chung trnh ngoi ng v vi tnh ca lao ng l cha cao. c bit
l lao ng gin tip l lc lng lun phi lm vic trn my vi tnh v quan h vi
i tc nc ngoi. Nhng li c trnh khng ng u v cn thp.

1.2.3. Phn loi v b tr lao ng
Bng 3.4: S lng v t l lao ng nam v n.
Gii
tnh
S lng T l

T l k hoch
Nam 110 73.3% 70%
N 40 26.7% 30%
Tng 150 100% 100%
Ngun: Phng nhn s

Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 56
Biu 3.2 T l lao ng nam v n ca Cng ty
T l nam v n
73.30%
26.70%
Nam
N

Qua bng s liu lao ng nam v n cho thy t l nam v n c s chnh
lch rt ln, nam chim 73.30% cn n ch chim 26.70%. Trong s lao ng
nam tham gia trc tip sn xut l rt cao chim gn 95% tng s lao ng n. Do
c th v ngnh ngh ca Cng ty nn nhu cu lao ng n rt thp, n ch yu
lm nhng cng vic gin tip nh k ton, tip tn, marketing, bn hng, th kho,
v sinh v phng ban khc ca Cng ty. Cn lao ng nam ch yu ch tp trung
vo cc cng vic nng hn i hi sc khe nh: i thi cng cng trnh xy lp
my pht in, sn xut lp rp, cng tc tnh, Cng ty ang thc hin k hoch
duy tr mc t l hp l l n chim t l 30% v nam chim t l l 70%.

Bng 3.5. Phn b lao ng cc phng ban trong Cng ty
(n v tinh: ngi)
TT N V 2007 2008 2009
LAO NG GIN TIP 19 23 25
1 Hi ng qun tr 3 4 5
2 Ban gim c 3 3 3
3 Vn phng 2 4 4
4 Phng ti chnh k ton 4 5 6
5 Phng xut nhp khu 2 2 2
6 Phng bo v thng trc 2 2 2
7 Phng nhn s 3 3 3
Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 57
LAO NG TRC TIP 13 37 65
8 Phng k thut, sn xut 5 20 40
9 Phng marketing 2 5 10
10 Phng KCS 2 6 8
11 Nhn vin th qu 1 1 2
12 Nhn vin v sinh cng ty 1 2 2
13 T xe (Li xe G, ti, KD) 2 3 3
Nhn vo bng b tr nhn s chng ta thy t l lao ng gin tip hng nm t
c s bin ng ln, v t l ny cn rt cao, c th l khi vn phng, phng bo
v thng trc, vn phng v phng xut nhp khu

Bng 3.6. C cu nhn s ca Cng ty (Tnh n T3/2011):
TT
CHC
DANH
T

n
g

s


Tui i Trnh
D

i

3
0

T


3
0
-
3
9

T


4
0
-
4
9

T


5
0
-
5
9

T
r

n

6
0

i hc
Cao ng
trung hc
K


t
h
u

t

K
i
n
h

t


M
a
r
k
e
t
i
n
g

K


t
h
u

t

K
i
n
h

t


M
a
r
k
e
t
i
n
g

Tng cng
Cn b
qun l
15 10 4 2 1 10 4
1 HQT 3 2 1 1 2
2 Gim c 1 1 1
3 P.G.c 2 1 1 1 1
4 T.phng 4 4 1 1
5 P.T.phng 4 4 2 2 2 1
6 T trng 2 2 2
NV chuyn
mn
10 4 5 1 4 2 4
7 NV k s 10 8 1 1 7 1 2
Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 58
8 Cn s k
thut vin
5 3 2 1 3 1
9 Nhn vin 10 10 8 2
10 Bo v 2 1 1
11 Phc v 2 2
12 Nhn vin
k thut
40 20 18 2 38 2
Ngun: Phng nhn s
Bng 3.7. C cu tay ngh ca nhn nhn trc tip sn xut:
Cp bc Nm 2008 Nm 2009
s lao ng t l s lao ng t l
Bc I 13 32,5% 15 26,3%
Bc II 10 25% 11 19,3%
Bc III 8 20% 10 17,4%
Bc IV 3 7,5% 4 7%
Bc V 6 15% 8 14%
Bc VI - 7 12,3%
Bc VII - 2 3,7%
Tng cng 40 57
Ngun: Phng k thut sn xut
Nh vy s bin ng v trnh tay ngh ca nhn vin trc tip sn xut
nm 2008 v 2009 c th hin thng qua h s cp bc bnh qun (bq) v c
tnh theo cng thc:
(s NV thuc cc cp bc X tng loi cp bc)
H s cp bc bq =---------------------------------------------------------
Tng s nhn vin
Nh vy h s cp bc bnh qun nm 2008 l
( 13x1) +(10x2)+(8x3)+(3x4)+(6x5)
---------------------------------------------- = 2,48
40
Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 59
V h s cp bc bnh qun nm 2009 l:
(15x1)+(11x2)+(10x3)+(4x4)+(8x5)+(7x6)+ (2x7)
----------------------------------------------------------------- = 3,14
57
Theo kt qu nh trn th bnh qun bc th ca nm 2009 tng hn so vi
nm 2008 l t 2.48 tng ln 3.14. tuy con s tng khng nhiu nhng cng ni
ln rng cng ty ang ngy cng tuyn chn nhng nhn vin c tay ngh gii
p ng cng vic cng hiu qu hn.

NHN XT CHUNG:
Do cng ty mi c thnh lp cch y hn 10 nm, sau khi c thnh lp
chnh thc th t chc nhn s ca cng ty mi dn bc vo n nh, cng ty tin
hnh sp xp li b my qun l ca cng ty, hnh thnh cc phng ban chc nng,
sp xp li mng li kinh doanh c hiu qu.
V u im
- Vi tui i bnh qun ca CBCNV trong cng ty l 28 tui th cng ty c
i ng lao ng kh tr, d dng to nn s nng ng.
- i ng nhn vin c trnh vn ha cao, a s c trnh ngoi ng,
ng l mt u im cho lnh vc hat ng ca dch v hng u
- S nhit tnh, quan tm ca Ban gim c i vi nhn vin to iu kin
tt cc k hoch trn giao xung bo m c thc hin, ban gim c ch
trng n vic bi dng, nng cao trnh nghip v cng nh quan tm n cng
tc o to v kim tra.
V nhc im
- Cha thc hin c bn m t phn tch cng vic r rng cho tng phng
ban.
- Cha xy dng c bn chc nng nhim v v quyn hn cho tng phng
ban.
Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 60
- Vic bin ch nhn vin vo cc phng ban cha ph hp vi chc nng,
nhim v c giao.
Lao ng trong Cng ty c phn loi theo hai tiu thc:
Theo chc nng qun l v s dng lao ng:
+ Cng nhn vin trong danh sch: l ton b s lao ng m Cng ty trc
tip qun l, s dng v tr lng.
+ Cng nhn vin ngoi danh sch: l nhng ngi lao ng m Cng ty
khng trc tip qun l, s dng v tr lng, sinh vin thc tp, i din ca cc
hng my pht in v nhng ngi n hc tp nghin cu.
Mc ch: Nhm xc nh chnh xc s CBNV m Cng ty trc tip qun l, s
dng v tr lng Cng ty c trch nhim thc hin ngha v i vi ngi lao
ng. Lm cn c xy dng k hoch sn xut kinh doanh, b tr lao ng, xy
dng qu tin lng. ng thi lm cn c m s sch lao ng, hch ton lao
ng, tnh tin lng. C k hoch qun l chi ph, thc hin ng hp ng lao
ng, thc hin cc ngha v theo quy nh ca nh nc.
Theo chc nng cng tc ca tng lao ng:
+ Lao ng thuc sn xut chnh: Gm lao ng trc tip v lao ng gin
tip tham gia vo quy trnh sn xut sn phm chnh.
+ Lao ng phc v: Gm s lao ng c trnh chuyn mn, c kh sa
cha my mc thit b, gia cng cc chi tit phc v cho sn xut chnh.
Mc ch: Nhm nm c s lao ng thuc tng lnh vc c k hoch iu
phi, tuyn dng v l c s xc nh phm vi hch ton vo chi ph sn xut.
1.3. Cng tc t chc chi tr tin lng ca cng ty
Lng c tnh v tr bng tin ng Vit Nam hnh thc tin mt. Lng
ti thiu : Cng ty p dng mc lng ti thiu hin nay l 3.000.000 ng/thng,.
1.3.1. Nhng cn c Cng ty thc hin vic chi tr lng:
Tin lng chi tr cho cn b cng nhn vin ti Cng ty s cn c ch yu
vo nhng quy nh sau:
- Cn c B Lut Lao ng ca nc Cng Ha X Hi Ch Ngha Vit Nam
ban hnh ngy 05/07/1994 & Lut Lao ng sa i, b sung ban hnh ngy
Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 61
02/04/2002, v cc vn bn hng dn thi hnh B Lut Lao ng do Chnh Ph
ban hnh.
- Cn c vo s m rng, pht trin ca doanh nghip & tnh hnh thc t s dng
lao ng.
- Cn c vo nhim v sn xut kinh doanh ca Cng ty trong nm k hoch.
- Cn c vo tha c lao ng tp th, k kt hp ng theo lut lao ng.
- Cng ty tin hnh tr lng cho cn b cng nhn vin ph hp vi tnh hnh
sn xut kinh doanh ca mnh.

1.3.2. Nguyn tc tr lng:
Nguyn tc tr lng ti Cng ty l ngi lao ng lm cng vic g c tr
lng theo cng vic , chc v ng thi cn c trn tiu chun cp bc k
thut, chuyn mn nghip v.

1.4. C s tnh lng v chi tr lng:
Hin nay, Cng ty tr lng cho cn b cng nhn vin da trn kt qu sn
xut kinh doanh ca Cng ty, c th l ph thuc vo cc yu t sau:
- Qu lng sn lng thc t trong thng.
- S cng lm vic thc t, s cng tng ca ca ngi lao ng theo bng chm
cng chi tit c duyt.
- Lng cp bc hoc chc v theo ngch bc quy nh ca Cng ty.
- Thanh ton lng:
+ K tm ng lng: t ngy 25 n 30 cui thng.
+ K thanh ton lng: t ngy 15 n 20 thng sau.
1.5. Hnh thc tr lng ti Cng ty:
Vic chi tr lng gn vi kt qu kinh doanh ca Cng ty v hin nay Cng
ty ang p dng cc hnh thc tr lng sau:
- Lng khon sn phm: p dng cho b phn trc tip sn xut.
Lcb + Lsp +PCtc + PCthn + PCtn + PCtrn + PCh + PCkh.
- Tr lng theo thi gian: tr lng thi gian c nhn theo qu lng tp th p
dng cho cc khi phng ban, b phn qun l.
Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 62
Lcb + Lk + PCtc + PCtn + PCtrn + PCh + PCkh + PCcc.
- Ngoi ra Cng ty cn s dng hnh thc tr lng theo cng vic c hon
thnh.
Cc k hiu:
Lcb = lng cn bn (mc lng ti thiu theo quy nh hin hnh/26 ngy
cng*h s lng*s ngy cng).
Lsp = lng sn phm (qu lng sn phm tp th/ tng s cng h s* cng h
s).
Lk = lng khc theo v tr, tay ngh, cp bc,
PCtc = ph cp tng ca (s cng tng ca*ph cp tng ca tnh theo h s 1.5 i vi
tng ca ngy thng; 2.0 i vi ngy ngh hng tun; 3.0 i vi ngy l, ngh tt).
PCthn = ph cp thm nin.
- Cn b CNV c thi gian lm vic 12 thng: 30.000/thng.
- Mi nm k tip c cng thm: 50.000/thng/Cn B-CNV.
PCtn = ph cp tay ngh cho mt s cng nhn k thut t 200.000-500.000 ng
ngi/ thng ty theo tng cp bc.
PCtrnm = ph cp trch nhim.
PCh = ph cp c hi.
PCkh = ph cp khc ngoi lng.
PCcc = ph cp chuyn cn.
Ngoi ra ngi lao ng cn c hng cc khon lng theo quy nh sau:
Lng lm thm gi:
Ngi lao ng lm thm gi c tr lng ph tri nh sau:
- Vo ngy thng tr 150%.
- Vo ngy ngh hng tun tr 200%.
- Vo ngy l, tt tr 300%.
- Ngi lao ng lm vic vo ban m (thi gian tnh t 22g00 ngy hm nay n
6g00 ngy hm sau) th c tr thm lng tnh theo lng ca cng vic ang
lm vo ban ngy. Nhn vin lm vic ti phng k thut (i xy lp my cho khch
hng) trng hp lm ban m c tnh ngoi gi.
Lng trong thi gian i hc:
Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 63
- i hc theo yu cu ca Cng ty: c tnh 100% lng theo h s cp bc
cng vic hoc chc v (k c cc ph cp nu c) theo quy nh ca Cng ty.
- i hc theo nhu cu c nhn ca ngi lao ng phi c s chp thun ca
BG Cng ty ty theo tnh hnh thc t v s xt duyt ca lnh o Cng ty m c
ch c th.
Lng trong thi gian ngng vic:
Trong trng hp phi ngng vic, ngi lao ng c tr lng nh sau:
- Nu do li ca ngi s dng lao ng, th ngi lao ng c tr tin
lng theo mc lng ti thiu quy nh hin hnh ca nh nc.
- Nu do li ca ngi lao ng th ngi khng c tr tin lng, nhng
ngi lao ng khc trong cng n v phi ngng vic c tr lng theo mc do
hai bn tha thun nhng khng c thp hn mc lng ti thiu.
Lng thng 13:
- CBCNV lm vic 12 thng trong nm s c lng thng 13, mc lng
bng mc lng bnh qun ca 12 thng (khng bao gm cc khon ph cp).
- Nhng trng hp lm vic cha 12 thng trong nm tnh n thi im
tnh lng thng 13 vn cn ang tip tc lm vic ti Cng ty s c hng mt
phn ca lng thng 13. Mc lng thng 13 ca i tng ny ty thuc vo kt
qu hot ng sn xut kinh doanh ca Cng ty nhng thp nht l 1.000.000
/ngi.
Ngoi ra cn nhiu quy nh khc nhm h tr v bo v quyn li cho ngi lao
ng.
Bng 3.8.Thu nhp ca ngi lao ng qua cc nm t 2006 T3/2011
Nm S lao ng (ngi) Thu nhp bnh qun (ng)
2006 31 1,850,000
2007 32 2,500,000
2008 60 3,500,000
2009 90 4,000,000
2010 120 4,500,000
T3/2011 150 5,200,000
Ngun: Phng Nhn S
Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 64
1.6. Cc khon thng v phc li ti cng ty
1.6.1. Thng nh k:
Mc thng s ty vo kh nng ca Cng ty.
Thng vo nhng ngy l ln:
+ Tt dng lch 01/01 dng lch.
+ Tt nguyn n
+ Gi t 10/3 m lch
+ Ngy chin thng 30/04 dng lch.
+ Ngy quc khnh 02/09 dng lch.
Hng nm Cng ty t chc bnh xt xp loi cui nm v cc hnh thc khen
thng i vi ngi lao ng c thi gian cng tc trn mt nm.
1.6.2. Thng t xut:
- Thng t xut l thng cho c nhn hoc tp th ngi lao ng c thnh
tch ng gp thit thc mang li hiu qu kinh t cho Cng ty.
- Thng sng kin, ci tin k thut, hp l ha sn xut tit kim nguyn nhin
vt liu theo ngh ca Ban Lnh o Cng ty.
- Cc c nhn v t do cc phn xng ngh ln trn, sau c xem xt v
ra quyt nh khen thng. y l hnh thc thng nhm khuyn khch ngi lao
ng trong Cng ty ngoi vic lm tt cng vic hng ngy cn c tnh sng to
nhm nng cao nng sut lao ng.

1.6.3. Phc li:
Chi cho cc nhu cu cn thit nhm ci thin i sng ca CBCNV.
- Chi tham quan, ngh mt cho CBCNV mt nm/ mt ln.
- Chi mua sm cc trang thit b phc v sinh hot tinh thn.
- Chi tr cp cho CBCNV c hon cnh kh khn hoc lp s tit kim.
- Thng CBCNV c nhiu cng lao xy dng Cng ty trng thnh.




Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 65
2. THC HIN TRCH NHIM X HI:
ng Trn Thnh Trng, Gim c Cng Ty TNHH Nng Lng Sng Ban Mai,
ng rt quan tm n vn x hi. Trong xu th hi nhp kinh t th gii hin nay,
bt k mt doanh nghip no cng phi xc nh cho mnh trch nhim i vi x
hi. Nu khng c trch nhim i vi x hi, chc chn doanh nghip s khng th
ha mnh vo dng chy, s pht trin chung ca cng ng. Chnh v vy, ngay t
nhng ngy mi thnh lp, BG Cng ty TNHH Nng Lng Sng Ban Mai
nhn thc rt su sc trch nhim x hi v t mc tiu phi thc hin bng c.
Bi, i vi x hi nu mt doanh nghip c iu kin thc hin c trch nhim
x hi s gp phn rt ln cho con ngi, cng ng v mi trng
ng khng ch nhng ng h ngi dn ngho bng tinh thn ln vt cht,
m cn lun hng ng tham gia cc phong tro cng ng v ngi ngho, rt bit
n v lun to thi gian d thm hi ng vin v tng qu tin vt cht ti cc v
lo thnh cch mng, ngi c cng vi t nc, qu khuyn hcnhiu nm lin
cng ty c rt nhiu gii thng tm lng vngdo UBTP trao tng v cp quc
gia.

2.1. Y t:
- Ngi lao ng c khm cha bnh, pht thuc min ph hoc ngh ngi ti
phng y t ca Cng ty khi gp mt s bnh thng thng trong gi lm vic.
- Khi ngi lao ng b tai nn lao ng, hoc bnh nng, Cng ty s kp thi s
cu, iu xe ch ngay n bnh vin cp cu, iu tr.
- Mi nm, tt c ngi lao ng c kim tra sc khe nh k.
- Gim st cht ch vic n ung ca CBCNV, cc loi lng thc v thc phm
phc v cho n ung u c mua t cc nh cung cp c uy tn v c giy php
kinh doanh.

2.2. Bo him x hi:
2.2.1. Bo him x hi (BHXH):
L ch m bo x hi ton din do nh nc t chc. Ph bo him x hi
ch yu dng thanh ton cho ngi c hng ch bo him v:
Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 66
- Tr cp m au, bnh tt.
- Tr cp thai sn.
- Tr cp tai nn lao ng (sau khi iu tr, ngi lao ng c gim nh & xp
hng thng tt hng tr cp).
- Tr cp hu tr hoc tr cp mt ln khi thi vic.
- Tr cp t tut.
2.2.2. Mc ng bo him x hi:
Qu BHXH c hnh thnh t cc ngun sau: hng thng Cng ty ng gp
17%, ngi lao ng ng gp bng 6% ca mc tin lng ti thiu (theo quy
nh hin hnh ca nh nc) nhn vi h s lng c bn (tu theo v tr cng
vic, tay ngh, cp bc, ).
2.2.3. Mc tr cp: Cc trng hp c xt tr cp BHXH gm:
- Tr cp m au, bnh tt: ngi lao ng m au c giy chng nhn ca thy
thuc cho ngh vic cha bnh ti nh hoc iu tr ti bnh vin th c tr cp
m au ph thuc vo iu kin lm vic, mc & thi gian ng bo him x hi
do chnh ph quy nh.
- Tr cp thai sn: ngi lao ng n ng bo him x hi c tr cp bo
him x hi bng 100% tin lng (theo hp ng lao ng) v c tr cp thm
mt thng lng. Cc ch khc ca ngi lao ng n c p dng theo quy
nh ti iu 117- B Lut Lao ng.
- Tr cp tai nn lao ng: sau khi iu tr ty theo mc suy gim kh nng lao
ng do tai nn lao ng hoc bnh ngh nghip, ngi lao ng c gim nh &
xp hng thng tt hng tr cp mt ln hoc hng thng.
- Tr cp hu tr hoc tr cp mt ln khi thi vic.
- Tr cp t tut.
iu kin xt tr cp v mc tr cp tun th theo ng quy nh ca B Lut
Lao ng hin hnh.




Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 67
2.3. iu kin lm vic:
- Chnh sch ca Cng ty l to dng v duy tr mi trng lm vic an ton, v
sinh v bo m cho ngi lao ng mt sc khe, i sng tt l iu quan
trng nht.
- Tun theo lut php v yu cu ca khch hng, ly lut lm chun mc, ly
khch hng lm trng.
- Cng ty thc hin tt ch trang b bo h cho cng nhn vin chc, gi gn
tt an ton lao ng, phng chng chy n. Cc quy nh v an ton v sinh bo
h lao ng & phng chy cha chy c quy nh r rng v gim st y cht
ch nhm m bo an ton cho ngi lao ng v ti sn ca Cng ty. c bit l
vn phng chy cha chy c Cng ty ht sc quan tm, i phng chy cha
chy ca Cng ty c trang b y phng tin PCCC lun t mc tiu an ton
hng u.
- Cng ty cng trang b h thng lc bi cho cc phn xng, ni lm vic c y
nc ung v nc ra tay cho CBCNV.
- Tt c cc nh xng, ni lm vic ca nhn vin u c quan tm v trang b
my mc trong iu kin an ton thoi mi nht.
- Mi nm Cng ty u may ng phc mi cho cn b cng nhn vin
- i vi nhng CBCNV xa, Cng ty b tr xe a n.












Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 68
3. PHN TCH TNH HNH O TO V PHT TRIN NHN VIN
Bng 3.9. Kt qu o to tp trung t nm 2005 - 2009

STT n v cung cp dch v Tn lp i tng hc S ngi
hc
Thi
gian
hc
1 Trng i Hc kinh t K nng
qun l
Nhn vin nghip v cng ty,
qun l phn xng.
6 5
bui
2 Trng i Hc kinh t
(mi GVHD)
K nng
qun l
Ph phng tr ln 10 5
bui
3 SBMPOWER-SBM
GROUP
K thut lp
rp v sn
xut
Cn b phng k thut,
xng, nh my sn xut
5 5
bui
4 SBMPOWER-SBM
GROUP
Xy lp thi
cng my
pht in
CBCNV k thut, bo tr bo
hnh
20 10
bui
5 Trng i Hc
Marketing
K nng
giao tip,
tip th,
qung co
Ban gim c, CBCNV
phng Marketing, nhn vin
bn hng
15 5
bui
6 Trng ngoi ng Vit
M
Anh vn
giao tip v
thng mi
Nhn vin phng xut nhp
khu, marketing, bn hng
26 30
ngy
7 Trung tm vi tnh Bch
Khoa
Lp trnh,
kt ni phn
mn Cty
Nhn vin IT, k thut 4 3
bui
8 Singapor Thm quan
v lin
doanh
Ban gim c 3 2
bui
9 Tp on CUMMINS
(Mi chuyn gia t M
v Cty ging dy)
K thut lp
rp
BG, ph phng tr ln
phng k thut, Xng, nh
my
25 5
bui
10 Tp on KUWUSUKI
(c sang Nht o to)
Thit k,
sn xut, lp
rp
Nhn vin tim nng. 4 14
bui
Tng S 10 8 118
Ngun: Phng nhn s
3.1. Mc ch cng tc o to v pht trin nhn vin
Nhn thc c tm quan trng c bit ca lao ng lm gia tng gi tr
kinh doanh v sn xut t hiu qu tt nht ca cng ty, va chm lo vic lm, mi
trng lm vic v sc khe cho ngi lao ng, va t chc o to ngi
lao ng pht huy tr t, nng cao k nng giao tip trong kinh doanh v k thut
Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 69
trong sn xut. V vy, qu trnh hnh thnh v pht trin ca Cng ty ng thi l
qu trnh hnh thnh v pht trin ca k nng qun l, trnh sn xut ca ngi
lao ng. Chnh h thng qun l v k nng lao ng ngy cng hon thin ny
xy dng nn thng hiu v khng nh gi tr thng hiu ca Cng ty.
Nhim v chnh l hon thin b my lm vic v sn xut lp rp ni
chung, t nh hng chin lc . Cng tc o to do pht trin theo cp s
nhn bao gm nhiu i tng, hnh thc s lng v c phn cng gia Cng ty
v nh my: Cng tc o to ca Cng ty l nhm nng cao trnh v pht trin
ngun nhn lc, m bo cung cp y nhn lc cho Cng ty vi nhng k
nng ph hp v c hun luyn, o to ng chuyn ngnh v c trnh
chuyn mn, nghip v , k thut, qun l, chnh trthch hp cho cng vic.
Mc tiu o to ny cn p ng c nhu cu hin ti v cc chin lc lu di
cho hot ng sn xut kinh doanh ca Cng ty

3.2. Thc trng o to ti Cng ty
Vi chc nng nhim v lcung cp v xy lp my pht in ti cc c quan
cng trnh theo nhu cu ca khch hng cho cc tnh v thnh ph. c i ng cn
b k thut p ng nhu cu ca cng vic v ngy cng c nng cao nhm theo
kp s tin b ca khoa hc cng ngh trn th gii, cng ty v ang thc hin
cng tc o to v pht trin ngun nhn lc ca cng ty nh sau:
3.2.1. o to ti ch:
i tng l k s mi tt nghip i hc c tuyn vo cng ty, bng quy
ch v quy trnh o to vi hnh thc giao cng vic c th v c cn b c kinh
nghim km cp dn dt dn dn t nhng cng vic n gin n nhng cng vic
phc tp, nhn vin mi s hc trc tip thng qua quan st v thc hin nn nhanh
chng nm bt vn .
i vi nhn vin c tuyn vo lm vic ti vn phng m chc nng, nhim
v theo quy nh v tnh cht cng vic ca cng ty th c cc cn b phng
hng dn theo quy trnh lm vic c nhng u v nhc im sau:

Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 70
u im:
- Hnh thc o to thng n gin, d hiu v c th t chc nhiu ln, c
th o to nhiu ni, nhiu ngi cng mt lc.
- t tn km, thi gian o to ngn, hc vin trong qu trnh hc tp vn lm
vic bnh thng v khng cn ti cc trang thit b cho hc tp nh phng hc, i
ng ging dy bn ngoi.
- Hc vin va hc va lm nn nhng tip thu c l trc tip, d nh v
mau chng t kt qu hc tp, p dng vo vic thc hin cng vic ca mnh.
- i vi mt s nhn vin c hc tp c bi bn ti cc trng hc th
y l dp tt vn dng l thuyt vo thc tin trong cng vic trnh s b ng
ban u khi i lm.
Nhc im:
- Ngi hng dn va phi lm vic va phi ch bo cho cc nhn vin
mi nn hay sinh ra tnh trng cu gt, bc bi, gnh thm vic mi nhng khng
c hng thm mt khon li lc no t pha Cng ty nn d gay cho h s thiu
nhit tnh, tch cc trong hng dn, ch bo nhn vin mi dn n vic h lm
vic khng hng say. V quy trnh o to phi ko di hn. Mt khc nhng ngi
hung dn tha kinh nghim nhng khng c chuyn mn v phng php s phm
nn s hng dn ca h khng theo mt trnh t logic v mt phng php s
phm no c, nn nhng g m hc vin nhn c cng thng khng c mt h
thng nht nh, hn na trong qu trnh hc tp hc vin c th hc nhng thi
quen khng hay ca ngi hng dn v tip tc ng dng vo thc tin nn kt
qu kh hn ch.

3.2.2. o to cc lp bi dng ngn hn.
y l hnh thc o to ch yu nhm nng cao trnh , kin thc nghip
v cho cn b cng nhn vin ca cng ty, gip h nng cao nghip v, cng ty
thng mi cc chuyn gia l ngi nc ngoi v ging dy (ch yu l chuyn
gia c, Anh, M). V ni dung bi ging s dng mt phn trong chng trnh
Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 71
o to v thng c phi hp vi cc phn thc hnh. hnh thc o to ny c
nhng u v nhc im sau:
u im:
- Hc vin c o to mt cch h thng, bi bn, c tip xc vi ngi
nc ngoi.
- Hiu bit rng v tnh nng cu to ca my my mc, m rng kin thc
khoa hc k thut nng cao tay ngh.
- Thi gian o to tng i ngn nn t nh hng n cng vic cng nh
kinh ph b ra ca cng ty.
Nhc im:
Vic hc tp mc d trong thi gian ngn nhng cng lm nh hng n
qu trnh kinh doanh ca Cng ty v s hn ch s lng CBCNV c o to.
- Chi ph thu chuyn gia nc ngoi tng i cao, lm nh hng n kinh
ph ca Cng ty.
- Do trnh ngoi ng ca nhn vin khng ng u cng phn no lm
nh hng ti s tip thu bi hc ca nhn vin cng hn ch.
3.2.3. o to c i tham quan hc tp theo cng ngh mi nc ngoi.
C cn b trc tip lm cng trnh xy lp my pht in i hc tp, tham
quan thc t ti cc nh my sn xut thit b in lin quan, hoc cc nh my in
ang vn hnh hc tp thc t
C cn b hoc nhn vin u t c trin vng trong ngh nghip sang nc
ngoi cng tc v hc hi kinh nghim v my mc v quy trnh lp rp vi cng
ngh mi. Hnh thc o to ny c nhng u v nhc im sau:
u im: c tip xc trc tip nn vn ha nc ngoi, hiu bit rng
v c thm tm nhn trong kinh doanh, nhn vin c pht trin v t duy, s nhy
bn trong cng vic.
Nhc im: Chi ph cng tc cao, thi gian i tham quan hc tp cng tc
di ngy lm phn no nh hng n cng vic.
Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 72
3.3. Cng tc bt Cn b
V cng tc bt, b nhim cn b, nhn vin ti Cng ty thng c
bt t ni b, phng nhn s lun lu gi, cp nht kp thi nhng thnh tch t
c ca CBCNV trong qu trnh cng tc cng nh trong hc tp tham mu
cho G trong vic bt, b nhim.
Vic bt t ni b cng l mt bin php kch thch tinh thn lao ng i
vi CBCNV, n to cho CBCNV t rn luyn tinh thn lao ng tch cc hn, pht
huy ti a nng lc sn c v nng cao tinh thn trch nhim i vi cng vic. N
gip cho lnh o cng ty c th hiu r tm t, tnh cm, c tnh ca CBCNV m
mnh quyt nh b nhim vo cng v no trong Cng ty v ng c vin c
bt c thi gian cng tc ti Cng ty, c s gn b vi Cng ty, hiu rt r
v tnh hnh hot ng sn xut kinh doanh ca Cng ty.
Tuy nhin hnh thc bt t ni b ny cng gy ra tnh trng b khim
khuyt v trnh chuyn mn m Cng ty cn c ngi cn b d kin bt.
Khi tin hnh bt, b nhim ai vo mt cng v no th nht thit
l phi ly kin nh gi, nhn xt ca trng b phn qun l trc tip nhn vin
, sau thng qua BG Cng ty hp v a ra quyt nh b nhim.
i ng CBCNV tr, c trnh chuyn mn k tht cao, nng ng nhy
bn, c t cch o c ttl ngun nhn lc k cn BG Cng ty o to,
hng dn v b tr b sung vo ban lnh o ca Cng ty trong tng lai.
Cn hnh thc tuyn dng, bt cc ng vin bn ngoi Cng ty th cc ng
vin ny c th p ng c trnh chuyn mn m Cng ty cn c chc danh
nhng BG li thiu cc thng tin v tnh cch, tinh thn trch nhim ca ng
vin .

NHN XT CHUNG:
Nhn chung cng tc o to ti cng ty ch yu s dng phng php va
hc va lm l chnh. Do Cng ty thnh lp cha lu, quy m cng ty cha ln m
c nhng chng trnh o to ng k ch yu m nhng kha o to ngn
Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 73
ngy, tp hun ngay ti cng ty bng cch mi ging vin ca kinh t v cc chuyn
gia cao cp v o to ti Cng ty, hun luyn cho nhn vin ca Cng ty v nghip
v chuyn mn qua Cng ty t c im tt v khng tt nh sau:
Nhng mt lm tt:
- Thc hin mi quy nh hot ng tuyn dng o to v pht trin ngun
nhn lc ca Cng ty
- Lun quan tm n i sng tinh thn, vt cht ca ngi lao ng
- Xy dng c h thng qun l cht lng ISO 9001-2000
- Xy dng quy trnh tuyn dng quy trnh o to
- Quan tm n mi trng lm vic ca ngi lao ng
Tuy cng ty lm tt nhiu mt nhng cn tn ti nhiu mt sau y cn phi
khc phc.
Nhng mt cn tn ti:
Vic bt cn b cha thc s khch quan , hu nh b chi phi bi nguyn
tc sng lu ln lo lng, cc yu cu chc danh ch t nng vn thnh tch qu
kh, cha thc s quan tm n vn kin thc cn c ca ngi lnh o.
- Nhn vin bo hnh my pht in bin ch ti vn phng cn chm tr khi
khch hng c nhu cu v my mc. Nhn vin vn phng i lm cn tr.
Qua phn tch thc trng ca Cng ty TNHH NL Sng Ban Mai, em thy
Cng ty vn cn tn ti mt s mt cha c, Cng ty hot ng c hiu qu
hn th nhng vn trn cn phi c khc phc. Trong phm vi ti ny em
xin mnh dn a ra mt s gii php nhm khc phc nhng mt tn ti trn.





Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 74
CHNG 4
HON THIN CNG TC QUN TR NGUN NHN LC TI CNG
TY TNHH NNG LNG SNG BAN MAI
1. HON THIN C CU T CHC TI CNG TY
T nhng hn ch ca c cu t chc hin ti, em ngh mt s gii php
iu chnh c cu t chc c.
C cu t chc mi c xy dng trn c s t chc c v c mt s ci
tin cho ph hp vi tnh hnh hot ng v hiu lc qun l cao hn, xut pht t
yu cu thc t hot ng ca cng ty.
Cc b phn vn gi nh s t chc c nhng t chc cc nhim v v
chc nng ring nhm nng cao tinh thn trch nhim ca nhn vin trong tng b
phn. Cc b phn c quyn ch ng hn na trong hat ng ca mnh c th
ra quyt nh kp thi, ng lc m thc t i hi.
2. HON THIN CNG TC TUYN DNG
Lut doanh nghip m rng quyn t ch cho cc G doanh nghip. Do
BG Cng ty cn tranh th, ch ng hn tuyn c nhn vin gii. C nh
th mi em li hiu qu s dng lao ng cao.
Vic tuyn dng nhn vin cp iu hnh i hi phi c nhng cuc kho
st v nghin cu t m v kh nng chuyn mn, c tnh, t cch, kh nng lnh
o, ch huy ca nhn vin s tuyn chn.
Hot ng ch yu ca Cng ty hin nay l: Lp rp v cung cp my pht
in, Cng ty duy tr v n nh to quan h vi khch hng cung cp cho th trng
trong v ngoi nc ngy mt ln hn v s lng cng nh cht lng. Vi s
lng nhn vin nh hin nay cha cho cng tc tip th th trng mt khi m
rng thm hot ng kinh doanh. ph hp vi trnh v kin thc kinh doanh,
Cng ty nn c phng n ngun nhn lc, qua Cng ty d dng sng lc v
tuyn dng nhn vin gii v lm vic t hiu qu cao.

Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 75
3. HON THIN CNG TC O TO
Cng ty ch yu l o to ti ch, va hc va lm, v cng thu c
nhng thnh qu nht nh. Nhng v lu di, tnh hnh cnh tranh ngy cng gay
gt buc cng ty phi c nhng k hoch m rng hn na vic o to ngn hn i
n di hn, nng cao trnh ngoi ng, tin hc cho nhn vin, nng cao s hiu
bit v nn vn ha cc nc trong khu vc, s l iu rt cn thit, thit thc va s
gip ch rt nhiu cho cng ty. Nn chn nhng nhn vin tr c nng lc, cu tin
trong cng ty i o to. iu ny lc u s gy kh khn cho cng ty, nhng li
l vn chin thut, m cng ty mun pht trin bn vng v m rng phi chp
nhn. Nht l trong tnh hnh cnh gay gt nh hin nay.
4. HON THIN CNG TC NG VIN V DUY TR
4.1. Han thin cng tc tin lng
4.1.1. V chi tr lng cho nhn vin:
Vic chi tr lng ti Cng ty TNHH Nng Lng Sng Ban Mai hin nay l
hp l, mang tnh sng to v khoa hc. C th:
- Cng ty chia cn b cng nhn vin ra lm hai b phn: b phn gin tip v
b phn trc tip sn xut p dng hai hnh thc tr lng khc nhau l ph hp
vi tnh hnh c im kinh doanh ca Cng ty to iu kin thun li trong vic
phn b chi ph vo cc i tng chu chi ph.
- Vic p dng hnh thc tr lng gn lin vi hiu qu sn xut kinh doanh vo
thu nhp ca ngi lao ng ti Cng ty l hp l th hin ch Cng ty gn h s
lng ca Cng ty vo cng thc tnh lng ca cn b cng nhn vin. Doanh thu
Cng ty cng cao th h s lng Cng ty c iu chnh tng theo.

4.1.1.1. i vi khi gin tip:
- C h s lng thu nhp gn lin vi cp bc cng vic v thm nin cng tc
ca tng c nhn, iu ny khuyn khch nhng nhn vin gn b lu di vi Cng
ty v kch thch cc nhn vin khng ngng hc tp, sng to c th nng cao
c kh nng chuyn mn v cp bc ca mnh.
Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 76
- Trong vic tnh lng cho b phn qun l Cng ty cn da vo mc phc
tp, tnh trch nhim v mc hon thnh cng vic to nn s cng bng trong
phn phi tin lng.
i vi lao ng trong bin ch v lao ng hp ng di hn, Cng ty thc
hin tr lng theo ngy cng, cng tc ph, doanh thu sn phm trong thng ca
tng c nhn. Tin lng c tnh da trn s ngy lm vic thc t ca tng
ngi (cn c vo bng chm cng), mc lng ngy cng, v h s lng chc v.
Mc lng ngy cng =
Qu lng trc tip
Tng s ngy cng qui i

Trong :
Qu
lng
trc tip
=
Tng khi lng
cng vic hn thnh


n
gi
Tng s ngy cng qui i = M1 M2 N

M1: H s chc v
M2: H s lm vic tch cc
N: S ngy cng lm vic trong thng

4.1.1.2. i vi khi trc tip:
- Cng ty s dng 2 hnh thc lng thi gian v lng khon cng vic. lng
thi gian l chm cng thc t hng ngy n nh khng sai st, nhn vin lm vic
ch yu lp rp my v sn xut linh kin my v lp my, trng hp ny Cng
ty c th khon cng lng khi lp rp my v kim tra cht lng an ton ca my
v kim nh ri tnh lng. y l hnh thc tr lng mang tnh hiu qu cao
trong cng vic to tnh cn thn v trch nhim hn vi tng chi tit.
i vi lao ng hp ng ngn hn v lao ng thu ngoi: khi cng vic hon
thnh cn c vo bin bn nghim thu khi lng khon gn, k ton lp bng thanh
ton khi lng thu ngoi v Bin bn thanh l hp ng, khi Cng ty s tin hnh
thanh ton cho ngi lao ng, sau tp hp tn b chng t c lin quan hng thng
gi ln Phng k ton Cng ty.
Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 77
Cng thc tin lng khon
Tin
lng khon
=
Khi lng khon thc t
hon thnh
x
n
gi khn

4.2. Hon thin cng tc tin thng
- Cng ty thc hin tt vic tr thng thng xuyn v t xut ti ngi lao
ng.
- Cc khon thng v phc li ti Cng ty tng i y , c tiu chun r
rng c tc ng khuyn khch cao i vi ngi lao ng.
4.3. Hon thin cng tc ng vin bng tinh thn
- Cng tc chm lo i sng vt cht v tinh thn cho cn b cng nhn vin c
Cng ty quan tm v thc hin tt. Ban lnh o Cng ty cng lun quan tm n
tm t nguyn vng ca anh ch em cng nhn vin trong Cng ty.
- i vi khi hnh chnh vn phng Cng ty p dng tun l lm vic di 40
gi l ph hp vi xu th chung trn th gii, cn b nhn vin c thm thi gian
chm lo cuc sng c nhn, gia nh. Mt khc vi thi gian ngh ngi nh th cn
b nhn vin c thm thi gian ci thin cuc sng. Tuy thi gian lm vic ngn
nhng cc cn b nhn vin trong Cng ty vn m bo c tnh hiu qu ca
cng vic.
- Cng ty cng s dng thi gian biu linh ng i vi cng nhn vin lm ca
cc xng nh my, l thay i thi gian biu lm vic cho cng nhn vin c
th lm vic ph hp, thun tin v hp l nht.
- Tt c nhng u im trn ca Cng ty c tc dng ng vin khuyn khch rt
ln i vi ngi lao ng. N kch thch ngi lao ng lm vic tt hn, nng
cao cht lng cng vic, hng say lao ng cng hin cho Cng ty, c gng pht
huy tnh ch ng sng to trong cng vic, hon thnh tt cng vic mt cch t
gic ng thi tun th ni quy ca Cng ty.


Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 78
5. MT S BIN PHP
iu quan trng ca mi doanh nghip l lm cch no gia tng li nhun,
m rng quy m sn xut kinh doanh v th trng tiu th. iu ny ph thuc rt
ln vo i ng cn b cng nhn vin trong Cng ty. Do , Cng ty cn phi thc
hin nhng chnh sch nh th no c th duy tr v ng vin khuyn khch cn
b cng nhn vin gn b, trung thnh, lm vic ht mnh v cng hin cho s thnh
cng ca Cng ty. Mun c nh vy tht khng n gin, h thng khuyn khch
ca Cng ty khng ch l cc yu t vt cht nh tin lng, tin thng, cc khon
phc li m cn cc yu t phi vt cht. Cc yu t ny gm c chnh bn thn cng
vic v khung cnh cng vic. Bn thn cng vic phi c nhng nhim v hng
th, cng vic i hi s phn u, phi km theo trch nhim. Cng nhn vin lm
vic phi c c hi c cp trn nhn bit, c c hi thng tin. i vi khung
cnh cng vic, nhn vin mun lm vic trong mi trng c cc chnh sch hp
l, ng nghip hp tnh tnh, cc biu tng a v ph hp, iu kin lm vic
thoi mi, gi gic lm vic uyn chuyn. Ti Cng ty TNHH Nng Lng Sng
Ban Mai, h thng khuyn khch ca Cng ty theo em l tng i hon chnh,
ph hp vi iu kin hin nay ca Cng ty. Tuy nhin vn cn mt s hn ch
khim khuyt nh nu trong phn nhn xt, v vy em xin xut mt s bin
php nhm thu ht v ng vin khuyn khch cn b cng nhn vin trong Cng ty
lm vic tt hn, tn tm vi Cng ty hn.
5.1. Ci thin iu kin lm vic:
Theo ngha hp, iu kin lm vic l tng hp cc yu t lin quan ti
phng tin, trang thit b, dng c lm vic, v sinh phng bnh, thm mchng
c nh hng n cc chc nng sinh l ca c th, n trng thi tinh thn, kh
nng lm vic v v vy s nh hng n nng sut lao ng ca con ngi. Nh
vy, m bo v ci thin iu kin lm vic l nhn t ht sc to ln tng nng
sut lao ng. Ti Cng Ty TNHH Nng Lng Sng Ban Mai vn cn mt s
khim khuyt, em xin xut mt s kin ngh:
- Do bi bm v khng kh nng nc, mi ha cht, xng, phn xng. Cng ty
cng trang b bo h lao ng, nhng hu ht cc cng nhn khng mang theo
quy nh. Do Cng ty cn ph bin rng ri ti ngi lao ng trong Cng ty,
Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 79
h thy c tc hi ca vic khng mang bo h lao ng. Tc hi trc mt th
khng thy, nhng v lu di s nh hng ti sc khe v kh nng lm vic ca
h. ng thi tng cng lp t h thng thng gi, chng nng lm cho phn
xng nh my thong ng mt m d chu hn. Trnh vic cng nhn vin c m
khng eo bo h lao ng. Mt khc cn phi kim tra gim st cht ch vic tun
th cc ni quy, quy tc trong vic thc hin bo h lao ng v c gn vi khen
thng thi ua. Ngoi ra Cng ty nn trng thm nhiu cy xanh xung quanh nh
my, gip cho khng kh Cng ty v xung quanh mt m, d chu hn. ng thi
l ni cho cng nhn ngh ngi trnh xa bu khng kh nng bc trong phn xng,
mau chng ly li c sc khe v cm thy thoi mi hn. Ngoi ra cy xanh lm
tng thm v p cho cnh quan ca Cng ty.
- Trong iu kin c th Cng ty nn b tr ch ngh gia ca cho nhn vin cc
phn xng nhn vin c th ngh ngi thng lng, ly li sc khe.
- Tin hnh trng cu kin ca cc cng nhn bit thm v iu kin lm vic
ti cc nh my. Vic lm ny th hin s quan tm ca Cng ty i vi nhng
ngi trc tip sn xut, to iu kin h tham gia vo xy dng v pht trin
Cng ty.

5.2. Mi quan h gia nhn vin vi nhn vin v vi cp trn
- Tuy mi quan h gia nhn vin v cc cp l kh tt, ban lnh o cng quan
tm ti cp di nhng thng th cc cng nhn vin cp di t dm kin ngh
nhng iu cn bc xc ln cp trn. V vy Cng ty nn t chc nghin cu tm
hiu v quan im, nguyn vng ca tt c cc cn b cng nhn vin bng nhng
cch thc ph hp. Theo nh em c bit vn c nhiu trng hp ngi lao ng
trong Cng ty b vic n ni khc lm vic. Cng ty nn t chc cc bui ta
m, gp mt ngi lao ng lng nghe nhng kin ca ngi lao ng hoc
tng cng trang b nhiu hp th ng gp kin ti ni lm vic. Khuyn khch
ngi lao ng c nhng kin ng gp vi tinh thn xy dng Cng ty ngy
cng tt hn.
- Ti cng ty c bng thng bo cc thng tin cn thit. Tuy nhin, Cng ty nn
lp thm cc bng thnh tch, bng tng kt thi ua,vi ni dung: nu tn
Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 80
nhng ngi lao ng hoc phng ban va c khen thng, nu thnh tch v
mc thng m h t c trong k thi ua. t bng ny nhng ni m nhiu
ngi qua li, d thy, ch khng ch t ti hi trng ca Cng ty. Hoc khi tng
kt khen thng, t chc bui trao phn thng cho cc c nhn, tp th trc ton
th CBCNV trong Cng ty. Do Ban Gim c hoc cc Trng Phng trong Cng
ty trc tip trao phn thng, trao qu lu nim v bng khen, giy khenth hin
s quan tm ca lnh o Cng ty i vi cn b cng nhn vin.
- Cng ty nn thng xuyn t chc pht ng cc phong tro thi ua gia cc t
trong cng tc m bo cht lng sn phm ca t mnh lm ra. Nn nh k t
nht mi nm mt ln t chc cc cuc thi hng ti nng cao trnh tay ngh cho
nhn vin. Thng xuyn t chc cc cuc thi ngn ngy nhm vo mt mc tiu
trng tm no trong sn xut kinh doanh hoc lm cho ngi lao ng gn b
hn na vi Cng ty nh: thi ngi hon thnh khi lng sn phm ln nht, thi
ngi c ti hng bin v qung co v sn phm ca Cng ty hay nhtnhng
ngi ot gii bao gi cng phi c nhn giy khen, bng khen ca Cng ty,
tng vt do lnh o cp cao ca Cng ty trao tng trc tip, ngoi ra cn c nhn
thm tin thng.
- T chc cc cuc giao lu, kt ngha gia cc phng ban, phn xng,. Thnh
lp phng truyn thng, s vng ca Cng ty ghi li nhng thnh tch, thng li ca
Cng ty t c sao cho tt c mi nhn vin u thy t ho v gn b hn vi
Cng ty mnh.

5.3. T chc lao ng khoa hc
- Cng ty cn phi c bit quan tm n vic b tr v phn cng lao ng. Nn
b tr cng vic theo ng ngnh ngh, trnh v kinh nghim cng tc, hn ch
ti a vic s dng lao ng sai ngnh ngh. Lun to cho cc thnh vin trong mt
nhm, t, phng ban c khng kh ha hp; trnh trng hp c s bt ng v n
khng nhng khng khuyn khch h lm vic chm ch, tng nng sut v hiu qu
cng vic m cn c th lm cho h mt mi thiu hng hi trong cng vic. Sinh ra
k, chn p ln nhau gy mt on kt trong ni b Cng ty.
Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 81
- Thit k cng vic cho mi CBCNV theo ng trnh chuyn mn, lm giu
cng vic, i vi nhng cng vic d gy nhm chn nn c s lun phin thay
i. i vi nhng nhn vin nm trong lc lng d b cho cc chc v cn c
b tr lm vic nhiu chc v v lnh vc khc nhau. Nhm lm tng s hiu bit
v c kinh nghim phong ph.
5.4. o to nng cao tay ngh v trnh chuyn mn cho ngi lao ng
- Trnh chuyn mn ca b phn qun l, lao ng gin tip v trnh tay
ngh ca lc lng lao ng trc tip l mt trong nhng yu t quyt nh s tn
ti v pht trin ca Cng ty. Qua thc tin ti Cng ty, em kin ngh Cng ty cn
thng xuyn kim tra tay ngh t pht hin ra nhng lao ng gii, tr, kho
lo, bi dng khuyn khch h tham gia cc cuc thi nng cao trnh chuyn
mn tay ngh. H chnh l nhng ht nhn ca cc phng ban, phn xng ca
Cng ty trong tng lai, t to ng lc phn u cho cc cng nhn khc nhm
thu hp khong cch chnh lch v tay ngh, trnh chuyn mn gia cn b qun
l v gia cc nhn vin trong mt phng ban, v m rng ra ton Cng ty. Mt khi
trnh chuyn mn tay ngh ca ngi lao ng trong Cng ty c nng ln
trnh cao hn v ng u hn, s gip cng vic c hon thnh tt hn v
hiu qu hn. ng thi to ra nhng sn phm t yu cu k thut mc cao,
cht lng ng u v gp phn gim lng nguyn vt liu tiu hao. o to va
mang li li ch cho Cng ty ng thi tha mn nhu cu hc tp nghin cu ca
ngi lao ng. y l nhu cu khng th thiu trong thi i ngy nay.
- i vi cn b qun l cp cao v trung (t ph phng tr ln) cn khuyn khch
v to iu kin thun li hn na cho h tham d cc kha hc nng cao trnh
chuyn mn,nghip v, tip thu nhng kinh nghim qun l tin tin trong nc v
quc t, nh gip cho cng tc iu hnh doanh nghip c hp l, khoa hc
hn, gp phn nng cao hiu qu qun l trong ton Cng ty.
- i vi cc cn b qun l cp c s, cn t chc cc kha bi dng nhm cp
nht v nm bt trnh chuyn mn, k thut tin tin v phng thc s dng cc
trang thit b hin i sau v ph bin li cho nhn vin cp di v tin hnh
p dng vo quy trnh sn xut, gip gia tng nng sut lao ng c nhn v tp th.
Gp phn ci thin thu nhp cho ngi lao ng v nng cao li nhun cho Cng ty.
Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 82
- Ngoi ra cc lp hc khi c m khng ch dnh ring cho cc cn b qun l
cp cao, m cn ph bin n tt c CBCNV trong Cng ty. Ai c nhu cu mun
hc tp th Cng ty phi to iu kin cho h.
- C chnh sch i ng v ht sc quan tm o to nhn ti, tn trng kin ca
h v c bit khng c qun li ha i vi nhn vin.
5.5. Tin lng
- i vi b phn qun l, nhng ngi c thm nin cng tc lu nm, Cng ty
nn p dng chnh sch nng bc lng ng thi hn. Trong qu trnh lm vic,
nhng ngi thc s c nng lc v nhit tnh trong cng vic, c nhiu ng gp
quan trng cho Cng ty th nn nng bc lng sm hn thi hn. h thy c
rng Cng ty lun quan tm n h v n s l ng lc khuyn khch h t hon
thin v nng cao trnh chuyn mn nghip v ca mnh. T s lm vic ngy
cng tt hn.
- i vi b phn trc tip sn xut, do tin lng ph thuc vo n gi, s
lng sn phm, ngy cng nn Cng ty cn ch trng kim tra, xc nh n gi
tin lng tht chnh xc, thng xuyn kim tra li mc hao ph lao ng kp
thi iu chnh sa cha nhng sai st v m bo tnh cng bng trong vic chi tr
lng cho cng nhn ng vi sc lao ng m h b ra.
5.6. Xy dng vn ha cng ty
Vn ha ca mt cng ty c xem nh yu t cn bn to nn s khc bit ca
mt thng hiu. Con ngi ca cng ty chnh l thng hiu ca cng ty, thng
hiu ca cng ty chnh l vn ha ca cng ty.
- Tnh hp thc ca hnh vi: Khi cc c nhn trong Cng ty tng tc vi nhau,
h s dng cng mt ngn ng, thut ng v nhng nghi l lin quan ti nhng s
tn knh v nhng cch c x.
- To ra cc chun mc: nhng tiu chun ca hnh vi rng buc i vi thnh
vin trong Cng ty v i hi nhng ngi mi ti cn phi tun th c th c
chp nhn.
- Xy dng cc gi tr chnh thng: C nhng gi tr ch yu m Cng ty tn
thnh, ng h v mong i nhng ngi tham gia chia s n. Nhng gi tr ny da
Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 83
trn nhng chun mc o c hin thi ca x hi, n cn c ni, c thng
bo nh nhng nguyn tc v nhng gi tr m Cng ty v cc nhn vin c gng
t ti.
- C nhng chnh sch v nhng t tng xc nh nhng nim tin ca Cng ty v
cch thc i x vi ngi lao ng, khch hng v ngi tiu dng.
- Thit lp nhng lut l cht ch lin quan ti vic chp nhn l thnh vin ca
Cng ty. Nhng ngi mi ti lun hc hi nhng iu ny c chp nhn l
thnh vin mt cch y ca Cng ty.
- Xy dng bu khng kh ca Cng ty lnh mnh, thng thong, d chu. y l
tng th nhng cm gic c to ra t nhng iu kin lm vic, nhng cch thc
c x v tng tc, v nhng cch thc m cc thnh vin quan h vi khch hng
v nhng ngi bn ngoi. Duy tr vn ha Cng ty thng qua cc bc ca vic x
hi ha, v khi cn thit cng c nhng thay i thch hp.

5.7. Ci tin v nng cao cc hnh thc ng vin khc
- Trong cuc sng con ngi ta khng ch c nhu cu v vt cht m cn c nhu
cu v tinh thn. V vy, ngoi tin lng v cc chnh sch nu trn, Cng ty cng
cn quan tm hn na n ngi lao ng nh: thm hi, tng qu lc m au, gia
nh c chuyn khng may xy ra, s dng ngun kinh ph h tr khc phc lc
gp kh khn, Khi Cng ty lm n cng c li th cng cn ch mnh n i
sng ca nhn vin, nn c cc hnh thc phc li chnh ng ngoi bo him x
hi, thai sn, hu tr, ngh l, n gia ca; nh tr cp cho cc nhn vin ng con
hoc c hon cnh kh khn, c cc chng trnh picnic, du lch, tham quan m
rng tm hiu bit cho nhn vin.
- Hin ti mi nm Cng ty u t chc cho ngi lao ng i thm quan ngh
mt mt ln vo nhng dp ngy ngh l ca t nc ta. Theo em ngoi ra Cng ty
nn t chc cc bui giao lu vn ha vn ngh trong Cng ty vo cc dp l
CBCNV trong Cng ty tham gia, hoc giao lu vi cc n v ng trn a bn.
Nh vy s lm phong ph i sng tinh thn cho CBCNV.
- Ghi nhn vic hon thnh tt cng vic lm c s nh gi v bnh xt h s
lng kinh doanh cho nhn vin.
Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 84
- Tng trch nhim v quyn hn cho nhn vin, to c hi h pht trin ngh
nghip, c hi thng tin bng cch chia ra nhiu cp bc cho mt v tr quan trng
trong Cng ty. Mi cp bc s a ra cc tiu chun ring, trong trng hp cn
thay th nhn s th Cng ty cng d chn ngi bt.
- C cc hnh thc khen, ch ng lc: khng nn cho rng ch cn tr lng cao
l m phi phi hp n vi vic khen thng thch hp, v khi khen thng phi
khch quan, ng lc vi tng i tng v s cng hin ca h. Cn ch phi nh
th no cho hp l?. i vi nhng ngi c sai lm khuyt im th khng nn ph
bnh h trc mt ngi th ba, khng bao gi c t thi th bo, lng nhc
v xc phm vi ngi c khuyt im hoc thiu st. Tt hn ht ngi qun l
trc ht nn ni ra nhng u im ca ngi , tip l nhng sai phm mc
phi v cui cng l hy ng vin by t s tin tng ca mnh vo vic khc phc
v sa cha thiu st ca h.


























Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 85


KT LUN
Gii thng Nobel v kinh t nm 1992 c trao cho gio s tin s Gary
Backer do nhng thnh tch ng th hin trong cng trnh khoa hc mang tnh l
thuyt v vn con ngi .ng cho rng nu u t chi tit vo mt c nhn hay mt
nhm th c th nng cao trnh ngi lao ng t c nng sut cao nht. Chi
ph cho gio dc o to chm lo sc khe nhn vin phi c xem nh l mt
hnh thc u t.
Ngy nay su hng pht trin ca nn kinh t th trng, s cnh tranh gia
cc doanh nghip l mt qui lut tt yu. khng nh s tn ti ca mnh, buc
cc doanh nghip phi vn ln bng s l lc khng ngng v nng cao vai tr v hiu
qu kinh doanh ca mnh. Yu t con ngi gi vai tr trung tm ca mi hat ng
sn xut kinh doanh.
Trong qu trnh hi nhp vi nn kinh t th trng, s cnh tranh ngy mt
gay gt m c bit th trng ca cng ty ch yu l th trng trong nc, s i
hi cao v cht lng cng nh uy tn c t ln hng u. V vy cng ty phi c
nhng chin lc nhm p ng s phong ph v a dng ca th trng cng nh
nhng thay i c lin quan, trong i ng lao ng l mi quan tm hng u ,
c bit l cc nh qun tr, cc nhn vin qun l. lm c iu ny th cng tc
o to, bi dng nng cao trnh cho i ng ny l rt cn thit.
Em hy vng vi chuyn ca mnh c th gp mt phn khng nh cho
Cng ty TNHH Nng Lng Sng Ban Mai trong qu trnh tuyn dng o to v
pht trin ngun nhn s.









Kha lun tt nghip GVHD: ThS. Trnh ng Khnh Ton
SVTH: L Vn Trng Trang 86
TI LIU THAM KHO

1. Qun tr nhn s _TS.Nguyn Hu Thn
2. Ngh thut giao tip v thng lng _TS Thi Tr Dng
3. Qun tr ngun nhn lc _Trn Kim Dung
4. Bi ging qun tr ngun nhn lc_Th.S Nguyn Th Thanh
5. Cc s bo tp ch kinh t
6. Qun tr hc_PTS Nguyn Th Lin Dip
7. Trang web ca Cty NL Sng Ban Mai: Website: www.sbmpower.com
8. Ti liu thc t ca Cty v tm hiu cht vn anh ch em ti Cty.
9. Ti liu hng dn ca nh trng

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