Lovely Professional University, Punjab

Course Code Course Title Course Planner Lectures Tutorials Practicals Credits
OPR602 PRODUCTIONS AND OPERATIONS MANAGEMENT 15842::Amitesh Kapoor 3.0 1.0 0.0 4.0
Course Category Courses with numerical and conceptual focus
TextBooks
Sr No Title Author Edition Year Publisher Name
T-1 OPERATIONS MANAGEMENT WILLIAM STEVENSON 9th 2009 TATA MCGRAW - HILL EDUCATION
Reference Books
Sr No Title Author Edition Year Publisher Name
R-1 OPERATIONS MANAGEMENT NORMAN GAITHER 9th 2011 CANGAGE LEARNING
R-2 OPERATIONS MANAGEMENT RUSSELL AND
TAYLLOR
1st 2011 WILEY
Other Reading
Sr No Journals articles as Compulsary reading (specific articles, complete reference)
OR-1 Case Study-Automated Decision Making Comes of Age ,
OR-2 Case Study-Bang and Olufsen ,
OR-3 Case Study-Johnson Control Automative System ,
OR-4 Case Study-BARRILA SPA ,
OR-5 Case Study-LL Bean Invenntory management ,
OR-6 Case Study-The four things that a Service Business must get right Business ,
OR-7 Case Study-To move or not to move ,
OR-8 Case Study-Toyota Motor manufacturing USA inc ,
OR-9 Case Study-WSJ Nokia Handles Supply Chain Shock ,
Relevant Websites
Sr No (Web address) (only if relevant to the course) Salient Features
RW-1 http://www.youtube.com/watch?v=9rfqwRM6NGw Video on Plant layout (Duration: 8:00mins)
LTP week distribution: (LTP Weeks)
Weeks before MTE 7
Weeks After MTE 8
Week
Number
Lecture
Number
Broad Topic(Sub Topic) Chapters/Sections of
Text/reference
books
Other Readings,
Relevant Websites,
Audio Visual Aids,
software and Virtual
Labs
Lecture Description Learning Outcomes Pedagogical Tool
Demonstration/
Case Study /
Images /
animation / ppt
etc. Planned
Live Examples
Week 1 Lecture 1 Introduction to Operations
Management(Introduction
and Scope of Operation
Management)
T-1:1
R-1:1
L0 Introducing the
course L1 Definition of
Operations Management
and Value Addition
Student will become
aware of concept of
Operations
Management
Presentation
Teaching and
Classroom
Discussion
Lecture 2 Introduction to Operations
Management(Historical
Evolution of Operation
Management)
T-1:1
R-1:1
R-2:1
The Historical Evolution
of Operations
Management, Other
Important Trends
Student will become
cognizant of how the
concept of
Operations
Management evolved
from the earlier
concept of Production
Presentation and
Case Discussion
Lecture 3 Introduction to Operations
Management(Production of
Goods versus Delivery of
Services)
T-1:1
R-1:1
R-2:1
OR-6 L3 Operations
Management and
Decision Making Career
Opportunities
Student will become
knowledgeable about
the varied job
opportunities offered
by this domain in the
market
Presentation
Teaching and
Career
Opportunities can
be studied by
students itself
followed by
Brainstorming
Introduction to Operations
Management(Importance
and Career Opportunities in
Operation Management)
T-1:1 L3 Operations
Management and
Decision Making Career
Opportunities
Student will become
knowledgeable about
the varied job
opportunities offered
by this domain in the
market
Presentation
Teaching and
Career
Opportunities can
be studied by
students itself
followed by
Brainstorming
Introduction to Operations
Management(Current Trends
in Operation Management)
T-1:1 OR-1 L3 Operations
Management and
Decision Making Career
Opportunities
Student will become
knowledgeable about
the varied job
opportunities offered
by this domain in the
market
Presentation
Teaching and
Career
Opportunities can
be studied by
students itself
followed by
Brainstorming
Flipkart and
Myntra
Week 2 Lecture 4 Forecasting(Introduction,
Features and Elements of
Forecasting)
T-1:3 Concept and its
significance
To gain knowledge
about the process of
demand forecasting
Power - point
presentation
Detailed Plan For Lectures
Spill Over 3
Week 2 Lecture 5 Forecasting(Forecast based
on Judgment and Opinion)
T-1:3 Methods of qualitative
forecasting
Students would
understand the
techniques of
Qualitative method
forecasting
Discussion and
power - point
presentation
Forecasting(Associative
Forecasting Techniques)
T-1:3 Methods of qualitative
forecasting
Students would
understand the
techniques of
Qualitative method
forecasting
Discussion and
power - point
presentation
Lecture 6 Forecasting(Forecast Based
on Time- Series Data)
T-1:3
R-2:
Problem solving on
trend analysis and linear
regression analysis
Students would
understand the
techniques of
Qualitative method
forecasting
Discussion and
power - point
presentation
Week 3 Lecture 7 Product and Service Design
(Introduction and Reasons
for Product and Service
Design or Redesign)
T-1:4 Major factors in design
strategy
Student will be able
to differentiate the
management of
Goods in a
manufacturing plant
versus production of
Services in any
Service industry
PPT Amazon -
redesigned for
Indian market
Lecture 8 Product and Service Design
(Product Redesign and
Value Analysis)
T-1:4 OR-2 Product Redesign and
Value Analysis
Student will know
that Product and
service design or
redesign should be
closely tied to an
organizational
strategy
PPT
Product and Service Design
(Designing for
Manufacturing)
T-1:4 Designs in
manufacturing
Student will know
about Designs in
manufacturing
PPT
Lecture 9 Product and Service Design
(Service Design and Phases
in Service Design Process)
T-1:4 Phases in Product
Development Process
Student will be able
to define service
design
PPT and discussion
Week 4 Lecture 10 Product and Service Design
(Phases in Product Design
and Development)
T-1:4 Various phases in
Product Design and
Development
Student will be able
to design a product
using a process
PPT
Lecture 11 Process Selection and
Facility Layout
(Introduction)
T-1:6 Introduction to Facilities
layout
Student understands
the basic concept of a
plant layout
Presentation
Teaching and
Classroom activity
Lecture 12 Process Selection and
Facility Layout(Process
Types, Product and Service
Profiling ,Automation)
T-1:6
R-2:
Process Types, Product
and Service Profiling
,Automation
Students would be
made clear about the
different types of
processes
PPT Use of Robots,
ATMs
Week 5 Lecture 13 Process Selection and
Facility Layout(Facility
Layout)
T-1:6 RW-1 Supporting objectives
for Facility Layout,
Factors Affecting Plant
Layout, Types of
Layouts
Student get to know
about the different
formats of plant
layout implemented
in organizations
Factors Affecting
Plant Layout topic
to be covered by
student itself using
varied resources
followed by Class
room Discussion
Lecture 14 Process Selection and
Facility Layout(Line
Balancing)
T-1:6 Designing Product
layout Assembly Line
Balancing
Student will able to
design a product
layout for a mass
manufacturing
company with the
help of problem
solving
Numericals are to
be done along with
the concept
Lecture 15 Quiz,Test,Mini project1
Week 6 Lecture 16 Location Planning and
Analysis(Need and Nature
of Location Decisions)
T-1:8 Need and Nature of
location Decision
General procedure for
Making Location
Decisions
Student becomes
aware of the
significance of
Location planning
PPT
Lecture 17 Location Planning and
Analysis(Factors That
Affect Location Decisions)
T-1:8 OR-4 L 17: Students would be
explained the concept of
rating the locations
depending upon various
factors
L 18: Students would
understand the concept
of rating using
numericals
L 17: Student would
understand how
locations are
finalized depending
on various factors
L 18: Students would
gain knowledge about
solving the numerical
problems on factor
rating
White board and
problem solving
Nano cars by
TATA motors in
West bengal
which shifted to
Gujarat
Lecture 18 Location Planning and
Analysis(Factors That
Affect Location Decisions)
T-1:8 OR-4 L 17: Students would be
explained the concept of
rating the locations
depending upon various
factors
L 18: Students would
understand the concept
of rating using
numericals
L 17: Student would
understand how
locations are
finalized depending
on various factors
L 18: Students would
gain knowledge about
solving the numerical
problems on factor
rating
White board and
problem solving
Nano cars by
TATA motors in
West bengal
which shifted to
Gujarat
Week 7 Lecture 19 Location Planning and
Analysis(Evaluating
Location Alternatives)
T-1:8 L19: Centre of Gravity
Method
L20: Break even
analysis for facility
location planning
L21 Transportation
method, Revision
L 19: Student would
understand how
locations are
finalized depending
on various factors
L 20: Students would
gain knowledge about
solving the numerical
problems on factor
rating
L21:Students would
be able to understand
the concept and solve
the numerical
Problem solving
using white board
Lecture 20 Location Planning and
Analysis(Evaluating
Location Alternatives)
T-1:8 L19: Centre of Gravity
Method
L20: Break even
analysis for facility
location planning
L21 Transportation
method, Revision
L 19: Student would
understand how
locations are
finalized depending
on various factors
L 20: Students would
gain knowledge about
solving the numerical
problems on factor
rating
L21:Students would
be able to understand
the concept and solve
the numerical
Problem solving
using white board
Lecture 21 Location Planning and
Analysis(Evaluating
Location Alternatives)
T-1:8 L19: Centre of Gravity
Method
L20: Break even
analysis for facility
location planning
L21 Transportation
method, Revision
L 19: Student would
understand how
locations are
finalized depending
on various factors
L 20: Students would
gain knowledge about
solving the numerical
problems on factor
rating
L21:Students would
be able to understand
the concept and solve
the numerical
Problem solving
using white board
MID-TERM
Week 8 Lecture 22 Management of Quality
(Defining Quality-
Dimensions of Quality)
T-1:9 Introductory concept of
Quality, costs of
quality,The Dimensions
and Determinants of
Quality, Assessing
Service Quality
Student will be able
to judgethe quality of
any produst, service
or process on
different parameters
PPT World Quality
Report 2013-14
Week 8 Lecture 22 Management of Quality
(Determinants of Quality)
T-1:9 Introductory concept of
Quality, costs of
quality,The Dimensions
and Determinants of
Quality, Assessing
Service Quality
Student will be able
to judgethe quality of
any produst, service
or process on
different parameters
PPT
Management of Quality(The
Cost of Quality)
T-1:9
R-1:
R-2:
Introductory concept of
Quality, costs of
quality,The Dimensions
and Determinants of
Quality, Assessing
Service Quality
Student will be able
to judgethe quality of
any produst, service
or process on
different parameters
PPT
Lecture 23 Management of Quality
(Quality Tools)
T-1:9 Quality Tools, For this
topic , only Seven Basic
Quality Tools topic to
be covered, Total
Quality Management,
Six Sigma, Obstacles
and Criticism to TQM
topic not to be covered
here
Student learns how to
achieve total quality
in the organization
and its importance.
Student will also be
able to apply these
simple quality tools
in assessing the
quality of any given
product or service
PPT
Management of Quality
(Total Quality Management)
T-1:9 OR-8 Quality Tools, For this
topic , only Seven Basic
Quality Tools topic to
be covered, Total
Quality Management,
Six Sigma, Obstacles
and Criticism to TQM
topic not to be covered
here
Student learns how to
achieve total quality
in the organization
and its importance.
Student will also be
able to apply these
simple quality tools
in assessing the
quality of any given
product or service
PPT
Lecture 24 Quality Control(Inspection) T-1:10 OR-3 How Much/How Often
Where/When
Centralized vs. On-site
Student will learn
Where to Inspect in
the Process
PPT and discussion Financial
Reporting
Council (FRC) -
inspections of
audit quality
Week 9 Lecture 25 Quality Control(Control
Charts for Variables)
T-1:10 Range control charts,
Mean control charts, p-
Chart , c-Chart
Used to monitor the
central tendency of a
process, Used to
monitor the process
dispersion
PPT, problem
solving on white
board
Quality Control(Control
Charts for Attributes)
T-1:10
R-1:9
Range control charts,
Mean control charts, p-
Chart , c-Chart
Used to monitor the
central tendency of a
process, Used to
monitor the process
dispersion
PPT, problem
solving on white
board
Week 9 Lecture 26 Quality Control(Sampling) T-1:10 Run Tests Student will learn
about random and
Nonrandom Patterns
in Control charts
PPT, white board
problem solving
Lecture 27 Quality Control(Run Test) T-1:10 L26 Run Tests, L27
sampling, Revision
Student will learn
about random and
Nonrandom Patterns
in Control charts
PPT, white board
problem solving
Week 10 Lecture 28 Inventory Management
(Nature and Importance of
Inventories)
T-1:12 Definition, The Nature
and Importance Of
Inventories
Student gets the basic
understanding of
Inventory and its
importance for any
organization
PPT
Lecture 29 Inventory Management
(Inventory Counting
Systems and Inventory
Costs)
T-1:12 OR-5 Inventory Costs Student gets aware
about the different
costs associated with
Inventory
management
PPT and classroom
activity
Lecture 30 Inventory Management
(EOQ model)
T-1:12 L30 Concept of EOQ
model
L31 Numerical on EOQ
model
Student gets a
conceptual idea of the
role played by EOQ
model in managing
inventory, Student
will be able to take
decisions on amount
of Inventory to be
ordered by using the
EOQ method
PPT and white
board problem
solving
Week 11 Lecture 31 Inventory Management
(EOQ model)
T-1:12 L30 Concept of EOQ
model
L31 Numerical on EOQ
model
Student gets a
conceptual idea of the
role played by EOQ
model in managing
inventory, Student
will be able to take
decisions on amount
of Inventory to be
ordered by using the
EOQ method
PPT and white
board problem
solving
Lecture 32 Inventory Management
(Economic Production
Quantity)
T-1:12 L32 Concept of POQ
model
L33 Numerical on POQ
model
Student gets a
conceptual idea of the
role played by POQ
model in managing
inventory, Student
will be able to take
decisions on amount
of Inventory to be
ordered by using the
POQ method
PPT and white
board problem
solving
Week 11 Lecture 33 Inventory Management
(Economic Production
Quantity)
T-1:12 L32 Concept of POQ
model
L33 Numerical on POQ
model
Student gets a
conceptual idea of the
role played by POQ
model in managing
inventory, Student
will be able to take
decisions on amount
of Inventory to be
ordered by using the
POQ method
PPT and white
board problem
solving
Week 12 Lecture 34 Inventory Management
(Quantity Discounts)
T-1:12 Quantity discounts Numericals on
quantity discounts
PPT and white
board problem
solving
Lecture 35 Quiz,Test,Mini project3
Lecture 36 Maintenance Management
(Preventive Maintenance)
Preventive Maintenance,
Breakdown Programs
and Replacement
Student will learn the
importance and
implications of
maintenance
PPT
Maintenance Management
(Breakdown Programs and
Replacement)
Preventive Maintenance,
Breakdown Programs
and Replacement
Student will learn the
importance and
implications of
maintenance
PPT
Week 13 Lecture 37 Supply Chain Management
(Need, Elements and Benefit
of Effective SCM)
T-1:9 OR-9 The Need For SCM,
Global Supply Chains
and Outsourcing not to
be covered
Student will be able
to analyze the role of
Supply Chain
Management in
successfully
delivering the
products or services
to the final customer
Group discussion
can be facilitated
Lecture 38 Supply Chain Management
(Requirements and Steps for
Creating an Effective Supply
Chain)
T-1:9 Various steps for
Creating an Effective
Supply Chain
student will be able
to define and process
the steps in creating a
supply chain
PPT Infosys'
experience in
managing
complex supply
chains combined
with leading-
edge technology
Lecture 39 Supply Chain Management
(Logistics and Reverse
Logistics)
T-1:9 OR-7 Definition of Logistics,
Movement within
Facility,Concept of
Reverse Logistics
Student will become
aware about the role
of a Logistics system
in any given Supply
Chain Management
PPT Nano cars by
TATA motors in
West bengal
which shifted to
Gujarat
Week 14 Lecture 40 Supply Chain Management
(Purchasing)
T-1:9 Purchasing concepts Student will
understand the
intricacies of
purchasing
PPT
Week 14 Lecture 41 JIT and Lean Operations
(Goals and Building Blocks
of Lean Systems)
T-1:9 L41-42 Goals and
Building Blocks of Lean
Systems
Students will be able
to understand the lean
system
Presentation
teaching and
Classroom
Discussion, case
discussion
Lecture 42 JIT and Lean Operations
(Goals and Building Blocks
of Lean Systems)
T-1:9 L41-42 Goals and
Building Blocks of Lean
Systems
Students will be able
to understand the lean
system
Presentation
teaching and
Classroom
Discussion, case
discussion
Week 15 Lecture 43 JIT and Lean Operations
(Manufacturing Planning
and Control)
T-1:9 L43 Definition of JIT
and Lean Operations
L44 Planning and
control
L45 Revision
L43-44 Students will
be able to understand
the meaning of Just
in Time Approach,
The Toyota approach
will help students
understand the basic
concepts involved in
achieving Lean or
Just in Time system
Presentation
teaching and
Classroom
Discussion, case
discussion
Lecture 44 JIT and Lean Operations
(Manufacturing Planning
and Control)
T-1:9 L43 Definition of JIT
and Lean Operations
L44 Planning and
control
L45 Revision
L43-44 Students will
be able to understand
the meaning of Just
in Time Approach,
The Toyota approach
will help students
understand the basic
concepts involved in
achieving Lean or
Just in Time system
Presentation
teaching and
Classroom
Discussion, case
discussion
Lecture 45 JIT and Lean Operations
(Manufacturing Planning
and Control)
T-1:9 L43 Definition of JIT
and Lean Operations
L44 Planning and
control
L45 Revision
L43-44 Students will
be able to understand
the meaning of Just
in Time Approach,
The Toyota approach
will help students
understand the basic
concepts involved in
achieving Lean or
Just in Time system
Presentation
teaching and
Classroom
Discussion, case
discussion
SPILL OVER
Week 16 Lecture 46 Spill Over
Lecture 47 Spill Over
Lecture 48 Spill Over
Scheme for CA:
Component Frequency Out Of Each Marks Total Marks
Quiz,Test,Mini project 2 3 15 30
Total :- 15 30
Details of Academic Task(s)
AT No. Objective Topic of the Academic Task Nature of Academic Task
(group/individuals/field
work
Evaluation Mode Allottment /
submission Week
Test1 To test the problem
solving skills
Test would be conducted covering numerical problems on
Inventory Control, Capacity planning and Quality Control.
Individual Test will contain
questions in
multiples of 5 and
10. Max Marks 45
,proportionate it out
of 15 marks
10 / 12
Quiz1 To test the
Conceptual Skills.
Quiz would be conducted pertaining syllabus till Lecture 13. Individual Quiz will consist of
Minimum 25
Questions of 2 to 5
marks.Time to
attempt will be 45
mins. Maximum
marks - 45
3 / 5
Mini project1 To test the analytical
skills
Select an activity in the campus and study the operational aspect
of the activity. Identify the various measures to improve its
productivity and the type of process being used. Suggest some
changes in the present operations.(e.g. hostel mess, canteen, cafe,
library, bank, etc).
Group Evaluation-15
marks for written
report and 30 marks
for quality and
potential
suggestions.
Proportionate the
marks out 15
2 / 6
Plan for Tutorial: (Please do not use these time slots for syllabus coverage)
Tutorial No. Lecture Topic Type of pedagogical tool(s) planned
(case analysis,problem solving test,role play,business game etc)
Tutorial1 Production as a primary function of an organization Group Discussion
Tutorial2 Kishore Biyani and Big Bazaar Case Analysis
Tutorial3 Flipkart and Myntra Case Analysis
Tutorial4 Numerical Problems on forecasting Problem Solving
Tutorial5 Numerical Problems on Line balancing Problem Solving
Tutorial6 Problem solving on Facility layout Problem Solving
Type of pedagogical tool(s) planned
(case analysis,problem solving test,role play,business game etc)
Group Discussion
Case Analysis
Case Analysis
Problem Solving
Problem Solving
Problem Solving
Tutorial7 Revision and Numerical Problems on layout, line balancing Problem Solving
After Mid-Term
Tutorial8 Amazon - Revolutioning Inventory Management in indian Retail Case Analysis
Tutorial9 Pure for Sure with Bharat Petroleum Case Analysis
Tutorial10 Numerical on quality control Problem Solving
Tutorial11 Numerical on Quality control Problem Solving
Tutorial12 Numericals on inventory management Problem Solving
Tutorial13 WSJ_Nokia Handles Supply Chain Shock Case Analysis
Tutorial14 Automated Decision Making Comes of Age Case Analysis
Tutorial15 Problem solving Revision - Quality control, inventory management,
layouts, line balancing, forecasting
Problem Solving
Problem Solving
After Mid-Term
Case Analysis
Case Analysis
Problem Solving
Problem Solving
Problem Solving
Case Analysis
Case Analysis
Problem Solving