Application Migration Plan

Migrating Applications
to a Target Data Center

and the use of Cloud Computing
Created by:

Tom Bronack, president
Data Center Assistance Group, Inc.
9903 Hamilton Drive
Douglasville, Georgia 30135
Phone: (017) 673-6992
Email: bronackt@dcag.com
Release Date: 8/10/2013 Thomas Bronack - Application Migration Guideline Document Page: 1
Mission Statement
1. Migrate Applications from one, or many, data centers to Primary, Secondary,
and/or Recovery Data Centers.

2. Reduce Costs while sustaining current, or increasing, work loads and providing
continuous operations and supplementing future growth.

3. Reduce foot print, infrastructure, and locations that will no longer be needed.
Sell, or donate, surplus equipment via Asset Management process.

4. Utilize latest technologies to support improved performance, reliability, and
continuation of business should a disaster event occur.

5. Integrate new operations through automated forms management and control
system (ITIL or similar) that will accept Work Orders and associated Purchase
Orders for development, implementation, support, maintenance, and recovery
services.

6. Integrate Management Reporting and Awareness to better manage the new
environment.
Objectives
1. Define Target environment(s) and their infrastructure, equipment, systems, and
locations.

2. Establish migration process and the teams that will be needed to support the
effort, then define their functional responsibilities.

3. Define Migration Life Cycle and sequence of functions to be performed.

4. Define tools needed to support migration effort and have personnel trained on new
tools. Integrate tool usage within personnel functional responsibilities.

5. Identify applications to be migrated and the phase during which they will be moved
to the target data center. Create a detailed Project Plan to support the migration.

6. Create Bench Mark and Performance guidelines to establish baseline and
performance improvements associated with migration.

7. Implement Support, Problem, and Change Management procedures along with
other system management functions needed to support applications.
Example Project Goals
1. Combine Information Technology into two locations DC East and DC West.

2. Generate savings by eliminating leased facilities, back-up locations, and assets.

3. Provide internal Systems Development Life Cycle (SDLC) to migrate new and
changed applications to the production environment.

4. Provide Data Synchronization between sites to support recovery operations.

5. Update Standards and Procedures and supportive documentation to represent the
new organizational structure for both production and recovery operations.

6. Integrate new standards and procedures within the every day functions performed
by the staff, provide training and awareness to personnel, and implement periodic
testing to insure ability to process workloads in production or recovery modes.

7. Prepare a platform for future Virtualization, optimized WAN, and enhanced Data
Protection going forward.

8. Achieve an efficient Information Technology environment that complies to laws and
regulations (domestic and international, as needed) and enhances the company
reputation thereby improving employee morale and supporting expanded sales.
Migration Pathway Personnel
SCOPE OF SERVICES

The Conversion Specialist will be responsible for providing insight, planning, and execution of conversion activities for
management systems.

The conversion specialist will be responsible for:

Establishing management group and reporting schedule.
Creating Risk Assessment to identify compliance and security guidelines.
Develop Target Environment profile.
Identify applications and data to be migrated.
Review Service Level Agreements for applications being migrated and insure Service Level Reporting is adequate.
Define IT Security, Encryption, Real-Time / Incremental backups, and failover requirements.
Incorporate Enterprise Resiliency and Corporate Certification within migration pathway.
Create application migration project plan with identified resources, timeframe, and costs.
Determine use of Cloud Computing (internal / external) and define backup and recovery requirements.
Identify automated tools needed to support identification, migration, and tuning process like ADDM, Sharkwire /
Opnet, CiRBA, Double-Talk, AIX, Tivoli and any other identified automated tools.
Define migration path from selection through verification, package creation, and migration.
Implement Migration Factory and other functional areas needed to perform migration duties.
Perform Bench Marking of original system and migrated system and report on results.

MANDATORY SKILLS/EXPERIENCE:

Demonstrated depth of knowledge migrating applications.
Demonstrated experience migrating / converting multiple and multi-platform legacy systems into a single system.
Experience in the development of conversion cleanup reporting for use by subordinate staff during data purification.
Demonstrated success managing large-scale conversion projects.
Direct management of analysts and programmers coding conversion routines.
Experience in required applications and technical requirements.
Project Management experience.
Thomas Bronack - Application Migration Guideline Document Release Date: 8/10/2013 Page: 5
Example Migration Pathway and Goals
Migration Path
Originating
Site
Applications
Tier 1 Tier n
Applications
Migration
Schedule
Target Site
Movement
Complete
?
Decommission
Originating
Site
Rate Applications for
Movement by Tier / Group
RTO Support Artifacts
Infrastructure Needs
Resource Needs
Gap & Exceptions
Obstacles
Mitigate / Mediate
Validate Ability to Move
Validate Target Site Ability
to Accept / Support
Movement
Testing
Quality Assurance
Production Acceptance
Production
Vital Records
Access Controls
Recovery Planning
Acceptance
Turnover
N
Y
Applications are identified, evaluated, rated, scheduled, and moved from
originating site to target site
DC East
DC West
Site 1
Site 2
Site 3
Site 4
Site 5
Migration Work Cycle / Flow
Start
Define Target
Environment
Infrastructure Equipment
Systems and
Applications
Location(s)
Clients
Suppliers and
Vendors
Identify Staff
& Functions
Establish
Migration
Process
Define
Management
and Teams
Define Functional
Responsibilities
Define
Migration Life
Cycle
Assign
Functions
Create
Migration
Project Plan
Define Tool
Requirements
Obtain Tools
and Train Staff
A
Establish
Reporting Cycle
Perform Risk
Assessment
A
Migration Work Cycle / Flow continued
Create Migration
Groups &
Functions
Initiate
Migration
Process
B
Define Migration
Application
Groups
Define Tools &
Components in
Migration Groups
Define Migration
Move Phases &
Timeframes
Benchmark
Application Groups
prior to move
Submit Groups
to Migration
Factory
Log Migration
Groups and
Schedule
Copy Migration
Groups via
Double-Take
Verify Successful
Migration
Benchmark
Migration
Application Groups
Improvement
?
Compare
Benchmark
Results
Report Results of
Migration Phase
Repeat process
for all applications
Asset Management Disciplines
Master
Inventory
Work
Order
Service
Order
Release
Form
Work
Order
Finance
Form
Purchase
Order
Ready-to-Sell
Inventory
Pick-Up List
Equip. Type: Disp: Location:
PC A Bldg 3, Rm 203
PC R Bldg 1, Rm 405
PC T Bldg 2, Rm 501
Can be sorted by: Equipment Type,
Disposition, Date, or Location
Warehouse
Inventory
Pick-Up
Inventory
Start
Acquire
Equipment
Re-deploy
Equipment
Terminate
Equipment
Purchase
Order
Install
Equipment
Add to
Master Inventory
Compare to
Master Inventory
End
Perform
Services
Disposition = A
Disposition = R
Disposition = T
N, Exceptions List Generated
Y
Archive
Service
Order
Equipment is being Actively used
Equipment is moved to new location
Equipment is Sold or Disposed of
Marketing & Sales
Dispose of Surplus equipment after Migration to
Target Data Center(s) to reap profit from sales,
return of equipment storage space, and personnel.
Updating the Standards and Procedures
Manual
Standards
And
Procedures
Manual Equipment

Redeployment

Procedures
Equipment

Donation

Procedures
Equipment

Termination

Procedures
Update manual to
Include new procedures
for equipment
Redeployment,
Donation, and
Termination in
accordance with Legal,
Environmental, Business,
and Regulatory
Requirements.

Train Staff on new
procedures and provide
Maintenance and Support
Services going forward.
Log & schedule,
Pick-up,
Data Wipe,
Reconfigure,
Package,
Store,
Deliver,
Document,
Notify,
Track,
History.
Log & schedule,
Pick-up,
Data Wipe,
Reconfigure,
Certify,
Package,
Store,
Donate,
Document,
Notify,
Track,
History.
Log & schedule,
Pick-up,
Data Wipe,
Reconfigure,
Certify,
Package,
Store,
Sell,
Client Pick-up,
Financials,
Document,
Notify,
Track,
History.
Status = T
Status = D
Status
= R
Thomas Bronack - Application Migration Guideline Document
Business Continuity Management Disciplines and Integration
Contingency
Planning
Disaster
Recovery
Risk
Management
Business
Recovery
Charter:
Eliminate Business Interruptions;
Ensure Continuity of Business;
Minimize Financial Impact; and
Adhere to Legal / Regulatory
Requirements
Information Technology
Protection
Critical Jobs;
Data Sensitivity and Access
Controls;
Vital Records Management;
Vaulting and Data Recovery;
Recovery Time Objectives;
Recovery Point Objectives; and
Mainframe, Mid-Range, and
Servers.
Risk Management
Exposures (Gaps and
Exceptions);
Insurance;
Legal / Regulatory
Requirements;
Cost Justification; and
Vendor Agreements.
Corporate Asset
Protection
Inventory Control
Asset Management
Configuration
Management
Business Continuity; and
Office Recovery.
Contingency Recovery
Disciplines
Contingency
Recovery
Planning
Facilities
Executive
Management
Personnel
General
Services
Public
Relations
Finance
Auditing
Company
Operations
Information
Technology
Contingency Planning affects every part of the
organization and is separated into logical work
areas along lines of responsibility.
These four Contingency Planning
Disciplines allow for logical work
separation and better controls
Establishing interfaces with key
departments will allow for the inclusion
of corporate-wide recovery procedures
(Security, Salvage, and Restoration, etc.)
in department specific Recovery Plans
Release Date: 8/10/2013 Page: 11
Asset &
Inventory
Management
Configuration
Management
Capacity
Management
Performance
Management
Contingency
Management
Service Level
Management
EDP Security
Management
Vital Records
Management
Production
Acceptance
Production
Operations
Change
Management
Problem
Management
Systems Management
and Controls (SMC)
Application
Development
(SDLC)
Application
Maintenance
Application
Testing
Quality
Assurance
Data Processing
Environment
Systems Management Organization
Business
Recovery
Risk
Management
Disaster
Management
Incident
Management
Network
Management
Vendor or
company Site
Company or
Client Site
Development Testing
Version
And
Release
Control
Business
Recovery
Facility
Disaster
Recovery
Facility
Off-Site
Vault
End-User
Request for
New Product
Or Service
On-Line
Data Files
BKUP
Unit and
System
Testing
Quality
Assurance
Naming,
Documents,
and
Placement
Security,
Vital Records,
Back-up,
Recovery,
Audit.
On-Line
Data Files
BKUP
Security,
Vital Records,
Back-up,
Recovery,
Audit.
Production
On-Line
Data Files
BKUP
Vendor or Company Site
Change
Management
Maintenance
Enhance
And
Repair
Periodic /
Incremental
Real-Time
End-User Defines:
Business Purpose,
Business Data,
Ownership,
Sensitivity,
Criticality,
Usage,
Restrictions,
RTO and RPO,
Back-Up, and
Recovery.
End-User
Location
Update
Recovery
New
Systems Development Life Cycle (SDLC), Components and flow
Development Testing
Maintenance
Quality
Assurance
Production
Acceptance
Production
Disaster
Recovery
Vital
Records
Off-Site
Vault
Disaster Recovery Facility

Mainframe and Office Recovery
Change Management
Product or Service,
Service Level Management,
Project Life Cycle,
Work Order,
Purchase Order(s),
Documentation.
Walk Thrus,
Unit Testing,
System Testing,
Regression,
Scenarios,
Scripts,
Recovery Tests,
Benchmarks,
Post Mortem.
Test Validation,
Components,
Naming,
Placement,
Functionality,
Process.
Batch / On-Line,
Security / Encryption,
Operations,
Recovery,
EDP Audit.
Systems Development Life Cycle,
Component & Release Management,
Standards & Procedures,
User Guides & Vendor Manuals,
Training (CBT & Classroom), etc...
Service Level Reporting, Capacity Management, Performance Management, Problem Management,
Inventory Management, Configuration Management.
Service Level Management,
Project Life Cycle.
Batch and On-Line
Management
A Forms Management & Control System, used to originate
work requests and track work until completed, will facilitate
optimum staff productivity and efficiency.
Systems Management Controls and Workflow
Schedule
Request
Interfaces Between Applications, QA, and Production Groups.
Create
Service
Request
Perform
Technical
Assessment
Perform
Business
Assessment
Perform
Requested
Work
Application
Group
Testing
Return
to
Submitter
Create QA
Turnover
Package
Submit to
Production
Control
Successful
Successful
No Yes
No
Create
Production
Control
Turnover
Package
QA Review
And
Accept
Yes
Error Loop
Error
Loop
APPLICATIONS GROUP
QA GROUP
TESTING and QA
Turnover Package Components:_________
Service Form and results Assessments,
Change & Release Notes,
Application Group Testing Results,
Test Scenarios & Scripts,
Messages & Codes, and Recoveries,
Data for Regression and Normal Testing,
Documentation.
PRODUCTION CONTROL
Turnover Package Components:

Explanation and Narrative,
Files to be released,
Predecessor Scheduling,
Special Instructions,
Risk Analysis,
Authorizations.
Perform
Requested
Work
QA
Review
Meeting
Perform
Post-
Mortem
CP #
1
CP #
2
CP #
3
Perform
User
Acceptance
Testing
Quality Assurance and PLC Checkpoints
Checkpoints are used to review progress and make Go /
N-Go decisions, update process, and better document.
SDLC Documentation Requirements and Forms Automation
Development Request Form
Phase: Date
User Information _____________
Business Justification _____________
Technical Justification _____________
Build or Buy _____________
Development (Build / Modify) _____________
Test: _____________
Unit Testing _____________
System Testing _____________
Regression Testing _____________
Quality Assurance _____________
Production Acceptance _____________
Production _____________
Support (Problem / Change) _____________
Maintenance (Fix, Enhancement) _____________
Documentation _____________
Recovery _____________
Awareness and Training _____________
Documentation
Development Request Form Number
Business Need
Application Overview
Audience (Functions and Job Descriptions)
Business / Technical Review Data
Cost Justification
Build or Buy Decision
Interfaces (Predecessor / Successor)
Request Approval
Data Sensitivity & Access Controls
IT Security Management System
Encryption
Vital Records Management
Data Synchronization
Backup and Recovery
Vaulting (Local / Remote)
Disaster Recovery
Business Recovery
Application Owner
Documentation & Training
Application Support Personnel
End User Coordinators
Vendors and Suppliers
Recovery Coordinators
Testing Results
Application Setup
Input / Process / Output
Messages and Codes
Circumventions and Recovery
Recovery Site Information
Travel Instructions
Documents are Linked to from Date Field
Link to
Documents
New Product / Service Development Request Form Life Cycle
Documentation
Documentation
Documentation
Development:
Testing:
Quality Assurance:
8/10/2013 Thomas Bronack - Application Migration Guideline Document 17
Information Accounting and Charge-Back System Concept
By utilizing Work Order (WO) and Purchase Order (PO) concepts, it is possible to track and bill clients for
their use of Information Technology services associated with development and maintenance services. This
concept is presented below:

User Name: ____________________ User Division: ___________ User Identifier _______
Work Order #: __________________ Date: ___________ For: _________________________
PO for: Development Cost: $ _____________
PO for: Testing Cost: $ _____________
PO for: Quality Assurance Cost: $ _____________
PO for: Production Acceptance Costs $ _____________
PO for: Production (on-going) Cost: $ _____________
PO for: Vital Records Management Cost: $ _____________
PO for: Asset Management (Acquisition, Redeployment, Termination) Cost: $ _____________
PO for: Inventory and Configuration Management Cost: $ _____________
PO for: Information and Security Management Cost: $ _____________
PO for: Workplace Violence Prevention Cost: $ _____________
PO for: Recovery Management Cost: $ _____________
PO for: Documentation and Training Cost: $ _____________
PO for: Support and Problem Management Cost: $ _____________
PO for: Change Management Cost: $ _____________
PO for: Version and Release Management Cost: $ _____________

Total Cost: $ _____________

Bill can be generated via Forms Management, Time Accounting, or Flat Cost for Services. This system can
be used to predict costs for future projects and help control expenses and personnel time management.
Target Environment
Intel Builds Dell x86
Chips for their Servers
Dell x86 Servers
IBM AIX P7 (Watson)
Systems using AIX
VMware vSphere 5 and
AIX Tivoli
VMware vSphere 5 Software
Supports :
vShield for Cloud Computing -
security, control, and compliance.
vCenter Site Recovery Manager 5.
vCloud Director 5 model and
activate recovery and failover.
EMC SAN, supporting 2
channels, AIX Storage Array,
up to 2 TeraBytes of Local
storage
NetApp NAS to support
Remote and Cloud Storage
Cisco Network Equipment
for remote locations
Local
Storage
Remote
Storage
1 million I/O per Sec.
Double-Talk
Disaster
Recovery Site
Development Maintenance
Testing and
Quality
Assurance
Development And Maintenance Environments
Company
Data
Electronic
Transmission
Electronic
Transmission
Systems Development Life Cycle (SDLC)
New
Applications End User
Work Order
to create a new
Product or
Service
Open Network
With
Multiple Access Points
Remote
Locations
Production
Site #2
Customers;
Credit Bureaus;
Feed-Files; and,
Other Locations.
Physically Transported
Using Tape
Only Encryption
Problem Resolution
And
Enhancements
Send Approved
Applications
To Production
Acceptance
Cloud
Computing
Local
Sites
Local
Tape / Data
Vault
Local
Tape / Data
Vault
Remote
Tape / Data
Vault
Production
Site #1
Electronic Vaulting;
Incremental Vaulting; and,
Electronic transmission to
Disaster Recovery Site
Local
Sites Encryption of Data at Rest
to Provide Total Protection
Overview of the Enterprise Information Technology Environment
Encrypting Data-In-
Movement will protect
data being transmitted to
remote sites
Logical Example of Enterprise Target Environment
Fully Integrated Recovery Operations and Disciplines (End Goal)
State and Local
Government.,
First Responders (Fire,
Police, & EMT),
Department of
Homeland Security
(DHS),
Office of Emergency
Management (OEM),
Local Community.
Risk Management,
Disaster Recovery,
Business Continuity,
Crisis Management,
Emergency
Management,
Workplace Violence
Prevention,
Audit and HR.
Private Sector
Preparedness Act
(Domestic
Standard)
CERT Resiliency
Engineering
Framework
And COSO
ISO22313 and
ISO22318
(International
Standard)
National Fire
Prevention
Association
1600 Standard
Contingency
Command
Center (CCC)
Incident
Command
Center (IC)
Help Desk
(HD)
Operations
Command
Center (OCC)
Network
Command
Center (NCC)
Corporate
Certification
Command
Centers
Information Security
Management System (ISMS)
based on ISO27000
Workplace
Violence
Prevention
Emergency Operations
Center (EOC)
Lines of
Business
Emergency
Response
Management
Business
Continuity
Management
Business
Integration
Locations,
Employees,
Infrastructure,
Equipment,
Systems,
Applications,
Supplies,
Customers.
Service Level Agreements &
Reporting,
Systems Development Life Cycle
(SDLC),
COSO, CobIT, ITIL, and FFEIC,
ISO Guidelines,
Six Sigma or Equivalent for
Performance and Workflow
Management
ISO27000
ISMS
Security
Standard
Existing Post Office Mail Pick-up and Delivery System
An IT Communications Analogy
1. Letter has Address of Recipient and Return Address of Sender.
2. Sender drops letter into Mail Box.
3. Post Office picks letter up from Mail Box and Sorts it by
Recipient Address, then routes letter via best method or
priority paid for.
4. Letter is resorted at Recipient Post Office and placed into Postmans Route Bag.
5. Postman delivers letter to recipient.
6. Letter is Returned to Sender if address is incorrect or refused by Recipient.
7. This example is used as the foundation for the Internet and the Internet Protocol (IP)
being used.
8. Internet is currently transitioning from IPv4 (Internet of Things) to IPv6 (Internet of
Everything) because IPv4 is running out of addresses (2>32 = 4.3 Billion Addresses, IPv6
2>128 = Unlimited Addresses). This will support more addresses than there are atoms
on earth, so you can expect machines of all types to have IP Addresses.
Sender
Recipient
Mail
Pick-Up
Sort Route Sort
Deliver
Internet Protocol (IP) Delivery System (Local / Remote)
An IT Communications Overview
Sender posts /
receives data from
Internet via 7 Level
Internet Service
Communications
method.
Sender Mail
Recipient
Route Sort Deliver
From PC to Application
Layer (1)
From Application Layer (1) through Presentation Layer (2), Session Layer (3), and
Transportation Layer (4) for delivery to receiving site. Process is repeated until
message has been successfully sent and received. This is a Handshaking
operation where Data Packets are sent to receiving site and acknowledged as
successfully received (ACK) or not (NAK). Failures are retransmitted until received
successfully or an error notification is posted (Layer 5-7).
Pick-Up Sort
Internet Protocol (IP)
provides a sending
and receiving address.
IPv4 has 4.3 Billion
addresses (IOT),
which are almost
gone, while IPv6 has
unlimited Addresses
(IOE).
Logical Layer
Physical Layer
Problem Identification and Response process
Problem Management and Circumvention Techniques
VMware vSphere 5 Functions:

VMware vSphere 5
VMware vCenter Site Recovery Manager 5
VMware vCloud Director 5

Together these tools help business:
Deploy business critical applications with
confidence,
Respond to the needs of the business with Cloud
agility, and
Move to Cloud Computing with confidence.
VMware vSphere 5 Features:
Utilizes x86 technology to provide an infrastructure-
as-a-service architecture.
Can support 32 Virtual CPUs with up to 1 Terabyte of
memory.
Support 1 million I/o per second.
Provides Intelligent Policy Management by allowing a
set-it and forget-it approach to managing data
center resources, including server deployment and
storage management through user defined profile.
Profile-Driven Storage Management saves personnel
administrative time.
Comprehensive Cloud Infrastructure Suite, includes:

vShield 5 addresses the top enterprise concerns about Cloud Computing security, control, and compliance the vShield product family
overcomes the limits of traditional security solutions by delivering an adaptive, software-based security model designed for virtual and
cloud environments. vShield 5 will include new Data Security capabilities that will enable IT to quickly identify risk exposures resulting
from unprotected sensitive data, isolated applications with different levels of trust and migrate security policies as data and applications
move between different virtual systems and apply the same policies in public clouds.

vCenter Site Recovery Manager 5 Extending this proven disaster recovery solution, vCenter Site Recovery Manager 5 will introduce
built-in VMware vSphere replication capabilities that will allow customers to double the number of protected applications for the same
cost while supporting heterogeneous storage configurations in the primary and backup sites. New automated failback and planning
migration capabilities will allow customers to orchestrate migrations for disaster avoidance and to support planned maintenance
activities and data center consolidations.

vCloud Director 5 Enabling a self-service model for provisioning infrastructure services across internal and external sources, VMware
vCloud Director 5 will enable IT to dramatically reduce the time required to provision new servers. New Linked Clone capabilities will
reduce provisioning time to as few as 5 seconds, while also reducing storage costs by as much as 60 percent, all while managing resources
from a single pane of glass.
VMware vSphere 5 platform and supporting components.
BMC Atrium Discovery and Dependency Mapping (ADDM)
Discover through Integrate phases
Discover:
Build a complete topology of your applications, software, host infrastructure and network devices and updates the
profile as often as you need.
Keep pace with changes in dynamic virtual environments from VMware, Sun, Microsoft, HP, and Citrix.
Operate agent-free across Windows, Linux, Unix and Netware environments, using standard management protocols,
such as SSH, WMI, and SNMP.
Deep discovery of J2E applications and data bases (Tables, License options, etc.).
Analyze:
Automatically group servers that work closely together, based on an analysis of the communications between them.
Highlight high-risk servers that touch a large portion of the estate.
Exclude hosts from automatic grouping as needed.
Manual Grouping:
Identify groups of hosts to help manage them through a project.
Refine automatic groups based on non-discoverable head-knowledge.
Exclude sets of servers from visualization such as super-connected servers with hundreds of dependencies.
Application Dependency Mapping:
Automatically identify IT components and configurations, and interpret raw, discovered data from individual
software processes to large-scale, distributed business applications.
Use pre-populated patterns to recognize more than 400 infrastructure software products (with more added monthly).
Automatically build visualizations that show configuration dependencies between switches, routers, virtual and
physical hosts, software, business applications, and other business entities.
BMC Atrium Discovery and Dependency Mapping
Visualize and Integrate
Dashboard & Reports:
In seconds, create tabular reports and charts that provide answers to critical questions.
Leverage pre-populated reports or create your own using the Search Engine Query Language.
Organize your favorite charts into at-a-glance dashboards that display the metrics that matter most
to you.
Search:
Perform fast, free text search of the entire data store and get the most relevant results in seconds.
Narrow your searches to specific object types and use Search Query Language.
Export search results in XML and CSV formats to facilitate information sharing.
Host Profiles:
View essential details for each host, including and analysis of the hosts network traffic in an
accessible, easy-to-use format.
Create reports as pdf documents.
Email, print, discuss, and annotate, as needed.
Integrate Dynamic CMDB:
Provides seamless flow of the vital accurate, up to date data needed to underpin BSM initiatives and
processes.
Continuous CMDB synchronization allows real time up date of the CMDB as Cis are discovered.
Filtering allows you to control the Cis types that are synchronized with the CMDB.
CiRBA Overview
CiRBA Data Center Intelligence

CiRBA Data Center Intelligence (DCI) is predictive analytics software that
powers a revolutionary console for policy-based control of virtual and
cloud infrastructure.

The CiRBA Control Console

CiRBA's Control Console gives you unprecedented control over the efficiency and risk of virtual and cloud
infrastructure by optimizing resource allocations and workload placements. This revolutionary console
shows you in a single glance which resources need attention and also provides the explicit actions
required for optimization. Imagine knowing that you have the perfect amount of infrastructure to satisfy
SLA and policy requirements, without having too much. And that your workloads are optimally placed and
configured. This is the power of CiRBA Data Center Intelligence (DCI).

CiRBA's Control Console enables you to:

1. Visualize - In a single glance, see which resources are appropriately placed, provisioned, and configured
and which are at risk.

2. Control - Precise actions are derived from policies and operational data to provide IT with
unprecedented control over virtual and cloud infrastructure.

3. Automate - Integrate DCI-Control with existing management systems to safely automate actions that
improve efficiency and reduce risk.
Wireshark Network Analyzer
Wireshark is the world's foremost network protocol analyzer. It lets you capture and interactively browse the traffic running on a
computer network. It is the de facto (and often de jure) standard across many industries and educational institutions.

Wireshark development thrives thanks to the contributions of networking experts across the globe. It is the continuation of a
project that started in 1998. (see www.wireshark.org for in-depth information and free download). Wireshark features include:

Deep inspection of hundreds of protocols, with more being added all the time
Live capture and offline analysis
Standard three-pane packet browser
Multi-platform: Runs on Windows, Linux, OS X, Solaris, FreeBSD, NetBSD, and many others
Captured network data can be browsed via a GUI, or via the TTY-mode TShark utility
The most powerful display filters in the industry
Rich VoIP analysis
Read/write many different capture file formats: tcpdump (libpcap), Pcap NG, Catapult DCT2000, Cisco Secure IDS iplog,
Microsoft Network Monitor, Network General Sniffer (compressed and uncompressed), Sniffer Pro, and NetXray, Network
Instruments Observer, NetScreen snoop, Novell LANalyzer, RADCOM WAN/LAN Analyzer, Shomiti/Finisar Surveyor, Tektronix
K12xx, Visual Networks Visual UpTime, WildPackets EtherPeek/TokenPeek/AiroPeek, and many others
Capture files compressed with gzip can be decompressed on the fly
Live data can be read from Ethernet, IEEE 802.11, PPP/HDLC, ATM, Bluetooth, USB, Token Ring, Frame Relay, FDDI, and others
(depending on your platform)
Decryption support for many protocols, including IPsec, ISAKMP, Kerberos, SNMPv3, SSL/TLS, WEP, and WPA/WPA2
Coloring rules can be applied to the packet list for quick, intuitive analysis
Output can be exported to XML, PostScript, CSV, or plain text
Wireshark enables capturing and playback of transactions and network activity to benchmark / test migrated applications.
Wireshark can be used to test Business Recovery Applications at the remote site to insure they work properly and within
Service Level Agreement guidelines.
Wireshark is a free product that can be downloaded and activated within minutes. It is an Open-Source product that can be
tailored to the specific needs of your organization.
Automated Tools
(ITIL v3) Information Technology Information Library version 3 for Forms Management and Control to support work flow
and improve productivity.
AIX Unix based operating system with GUI front ends and many tools to support present and future computing needs.
System Z x86, Hx5 Blades, MF / Server, Scalable, Load Balancing, manage Virtual / Real computing
System P Server Manager with Power Saving features
IBM System P7 (Power 7) Watson computer used for Jeopardy and is extremely Scalable, Efficient and Powerful
zOS MF, Server, Problem Management (Detect, Solve, Forward to Resolver, Analysis / Reporting) with extreme security
Tivoli Omegamon XE, Storage Management, Tape System Optimization
DS8000 Solid State to Disk Level to support priority processing, High I/O rate, Power Regulation controller
DS4000 Fabric Storage Management, RAID Configuration, Configure Storage Arrays, Enclosure Drive Protection
TS3500 Automated Tape / Cartridge Management System from picker to machine delivery and back
Double-Take from Vision Systems and includes: Recover Now, Share, and Move modules that support:
Recovery Point Objective (RPO) and Data Synchronization in virtual and real environments.
Ensures aggressive Business Continuity Management over the environment and its data.
Rewind Data for Continuous Data Protection, Roll-Back to Recovery Point, and Roll-Forward to pick-up point.
Availability for Load Balancing, Transparent Recovery via Shut-Down, Move, Reconnect, and Restart operations.
The Use of these tools and the others mentioned in this presentation can support automated and incremental recovery
operations for organizations of all sizes and we recommend you research their use for your company.
ITIL V3 Overview
3. Service Transition
Change Management
Project Management (Transition Planning and Support)
Release and Deployment Management
Service Validation and Testing
Application Development and Customization
Service Asset and Configuration Management
Knowledge Management

4. Service Operation
Event Management (Crisis)
Incident Management (Incidents)
Request Fulfillment (Enhancements)
Access Management (Security Physical / Data)
Problem Management
IT Operations Management (SDLC, Support, etc.)
Facilities Management
1. Service Strategy
Service Portfolio Management
Financial Management

2. Service Design
Service Catalogue Management
Service Level Management (SLA / PKI)
Risk Management
Capacity Management
Availability Management
IT Service Continuity Management (BCM)
Information Security Management (ISMS)
Compliance Management (Regulatory)
Architecture Management
Supplier Management (Supply Chain)
ITIL Available Modules
ITIL Five Phase approach to IT Service Support

1. Service Strategy,
2. Service Design,
3. Service Transition,
4. Service Operation, and
5. Continual Service Improvement.
Information
Technology
Infrastructure
Library (ITIL)
IBM System Z overview
Built on a scalable, secure, reliable, simplified and cost-efficient infrastructure
IBM System z is the ideal platform for meeting your Business Analytics needs for today while minimizing the costs of Business Analytics
tomorrow. The server platform allows you to implement a single Business Analytics standard while providing Business Analytics as a
service to your organization, for better corporate compliance and greater optimization.

Provide all decision-makers with complete, consistent, timely and relevant information
Easily scale to meet the needs of every decision-maker, from executives and line-of-business managers, financial and business analysts,
to front line managers, partners and customers.
Offer a complete portfolio of business analytics on a single platform to meet business needs.
Provide a more complete view of the business with greater access to real-time data.

Increase user satisfaction and ROI
Obtain guaranteed system performance and availability (an enterprise SLA).
Provide faster time to value for the business.
Enable business units to shift their focus from administrative tasks to decision-making.

Reduce the cost and complexity of providing Business Analytics to your organization
Centralize resources and reduce the hardware, software and facilities (power, floor space, etc.) required to manage and maintain the
Business Analytics infrastructure.
Significantly reduce the costs associated with Business Analytics system administration and facilities by upwards of 50% over 5 years.
Realize greater economies of scale, enabling IT to deliver Business Information (BI) to a broader audience at a reduced cost.
Make the high availability of your Business Analytics infrastructure a viable option for IT.

Make Business Analytics deployment easier
Deploy in days/weeks on System Z instead of months.
Reduce the time, resources and cost of delivering BI to new divisions, departments and users.
Automate and facilitate self-service provisioning.
Eliminate the cost-related barriers to introducing BI to new divisions/departments.

Simplify enforcement of corporate regulations and standards
Ensure corporate security policies are followed.
Ensure disaster recovery plans are in place.
Maintain control over business processes.
IBM System P overview
History

It was originally a line of workstations and servers called RS/6000, but the server line was then renamed to the eServer pSeries in
2000 as part of its e-Server branding initiative.
With the advent of the POWER5 processor in 2004 the family was rebranded the eServer p5. With the global move of the server
and storage brands to the System brand with the Systems Agenda, the family was renamed yet again to System p5 in 2005. The
System p5 now encompasses the IBM OpenPower product line.
With the introduction of POWER6 processor models the new models are now being released under the System p brand, dropping
the p5 designation.

Processors

Where RS/6000 used a mix of early POWER and PowerPC processors, when pSeries came along this had evolved into RS64-III and
POWER3 across the board. POWER3 for its excellent floating point performance and RS64 for its scalability, throughput and integer
performance.
IBM developed the POWER4 processor to replace both POWER3 and the RS64 line in 2001. After that the differences between
throughput and number crunching optimized systems no longer existed. Since then System p machines evolved to use the
POWER5 but also PowerPC 970 for the low end and blade systems.
The last System p systems used the POWER6 processor, such as the POWER6 based System p 570 and the JS22 blade. In addition
IBM introduced during the SuperComputing 2007 (SC07) conference in Reno a new
POWER6 based System p 575 with 32 POWER6 cores at 4.7 GHz and up to 256GB of
RAM with water cooling.

Features

All IBM System p5 and IBM eServer p5 machines support DLPAR (Dynamic Logical Partitioning)
with Virtual I/O and Micro-partitioning.
System p generally uses the AIX operating system and, more recently, 64-bit versions of the
Linux operating system. Sun Microsystems is also developing an OpenSolaris port, currently
experimental.[1]
IBM System Power 7 (P7) Watson
What is the Power7 processor?

The Power7 is the latest generation of IBM processors (chips) that are used as the CPUs in IBM mid range and high end open systems
(pSeries) for Unix (AIX) and Linux as well as for the iSeries (aka AS400 successor). Building on previous Power series processors, the Power7
increases the performance per core (CPU) along with the number of cores per socket (chip) footprint. For example, each Power7 chip that
plugs into a socket on a processor card in a server can have up to 8 cores or CPUs. Note that sometimes cores are also known as micro CPUs
as well as virtual CPUs not to be confused with their presented via Hypervisor abstraction.

Sometimes you may also hear the term or phrase 2 way, 4 way (not to be confused with a Cincinnati style 4 way chili) or 8 way among
others that refers to the number of cores on a chip. Hence, a dual 2 way would be a pair of processor chips each with 2 cores while a quad 8
way would be 4 processors chips each with 8 cores and so on.

IBM Power7 with up to eight cores per processor (chip)

In addition to faster and more cores in a denser footprint, there are also energy efficiency enhancements including Energy Star for
enterprise servers qualification along with intelligent power management (IPM also see here) implementation. IPM is implanted in what
IBM refers to as Intelligent Energy technology for turning on or off various parts of the system along
with varying processor clock speeds. The benefit is when there is work to be done, get it down
quickly or if there is less work, turn some cores off or slow clock speed down. This is similar to
what other industry leaders including Intel have deployed with their Nehalem series of processors
that also support IPM.

Additional features of the Power7 include (varies by system solutions):

Energy Star for server qualified providing enhanced performance and efficiency.
IBM Systems Director Express, Standard and Enterprise Editions for simplified management
including virtualization capabilities across pools of Power servers as a single entity.
PowerVM (Hypervisor) virtualization for AIX, iSeries and Linux operating systems.
ActiveMemory enables effective memory capacity to be larger than physical memory, similar
to how virtual memory works within many operating systems. The benefit is to enable a partition
to have access to more memory which is important for virtual machines along with the ability to
support more partitions in a given physical memory footprint.
TurboCore and Intelligent Threads enable workload optimization by selecting the applicable mode for the work to be done. For example, single
thread per core along with simultaneous threads (2 or 4) modes per core. The trade off is to have more threads per core for concurrent
processing, or, fewer threads to boost single stream performance.
IBM zOS System Overview
Major characteristics

z/OS supports stable mainframe systems and standards such as CICS, IMS, DB2, RACF, SNA, WebSphere MQ, record-oriented data access
methods, REXX, CLIST, SMP/E, JCL, TSO/E, and ISPF, among others. However, z/OS also supports 64-bit Java, C/C++, and UNIX (Single UNIX
Specification) APIs and applications through UNIX System Services.

The Open Group certifies z/OS as a compliant UNIX operating system with UNIX/Linux-style hierarchical HFS

and zFS file systems As a result,
z/OS hosts a broad range of commercial and open source software of any vintage.

z/OS can communicate directly via TCP/IP, including IPv6,
and includes standard HTTP servers (one from Lotus, the other Apache - derived) along with other common services such as FTP, NFS,
and CIFS/SMB. Another central design philosophy is support for extremely high quality of service (QoS), even within a single operating system
instance, although z/OS has built-in support for Parallel Sysplex clustering.

z/OS has a unique Workload Manager (WLM) and dispatcher which automatically manages numerous concurrently hosted units of work running
in separate key-protected address spaces according to dynamically adjustable business goals. This capability inherently supports multi-tenancy
within a single operating system image. However, modern IBM mainframes also offer two additional levels of virtualization: LPARs and
(optionally) z/VM. These new functions within the hardware, z/OS, and z/VM and Linux and OpenSolaris support have encouraged
development of new applications for mainframes. Many of them utilize the WebSphere Application Server for z/OS middleware.
Because there is only one z/OS version (at least at present), releases are normally called "Release n," though more formally they are "Version 1
Release n" or "V1.n". The IBM Program Number for all z/OS Version 1 releases is 5694-A01.

From its inception z/OS has supported tri-modal addressing (24-bit, 31-bit, and 64-bit). Up through Version 1.5, z/OS itself could start in either
31-bit ESA/390 or 64-bit z/Architecture mode, so it could function on older hardware albeit without 64-bit application support on those
machines. (Only the newer z/Architecture hardware manufactured starting in the year 2000 can run 64-bit code.) IBM support for z/OS 1.5
ended on March 31, 2007. Now z/OS is only supported on z/Architecture mainframes and only runs in 64-bit mode. z/Architecture hardware
always starts running in 31-bit mode, but current z/OS releases quickly switch to 64-bit mode and will not run on hardware that does not
support 64-bit mode. Application programmers can still use any addressing mode: all applications, regardless of their addressing mode(s), can
coexist without modification, and IBM maintains an unwavering commitment to tri-modal backward compatibility. However, increasing numbers
of middleware products and applications, such as DB2 Version 8 and above, now require and exploit 64-bit addressing.

IBM markets z/OS as a flagship operating system, suited for continuous, high-volume operation with high security and stability. It is the most
popular mainframe operating system.
IBM zOS System Overview (continued)
z/OS introduced Variable Workload License Charges (VWLC) and Entry Workload License Charges (EWLC) which are sub-capacity billing
options. VWLC and EWLC customers only pay for peak monthly z/OS usage, not for full machine capacity as with the previous OS/390
operating system. VWLC and EWLC are also available for most IBM software products running on z/OS, and their peaks are separately
calculated but can never exceed the z/OS peak. To be eligible for sub-capacity licensing, a z/OS customer must be running in 64-bit mode
(which requires z/Architecture hardware), must have completely eliminated OS/390 from the system, and must e-mail IBM monthly sub-
capacity reports. Sub-capacity billing substantially reduces software charges for most IBM mainframe customers. Advanced Workload License
Charges (AWLC) is the successor to VWLC on mainframe models starting with the zEnterprise 196 and EAWLC is an option on zEnterprise 114
models. AWLC and EAWLC offer further sub-capacity discounts.

The primary development center for z/OS is located at IBM's facilities in Poughkeepsie, New York, but numerous development centers in
several other countries contribute substantially to z/OS. As one example, IBM's center in Perth, Australia is mainly responsible for
z/OS's HLASM and DFSMS components.

64-bit memory support

Within each address space, z/OS typically only permits the placement of data above the 2GB "bar," not code. z/OS enforces this distinction
primarily for performance reasons. There are no architectural impediments to allowing more than 2GB of application code per address space.
IBM has started to allow Java code running on z/OS to execute above the 2GB bar, again for performance reasons.
Memory is obtained as "Large Memory Objects" in multiples of 1MB (with the expectation that applications and middleware will manage
memory allocation within these large pieces). There are three types of large memory objects:
Unshared - where only the creating address space can access the memory.
Shared - where the creating address space can give access to specific other address spaces.
Common - where all address spaces can access the memory. (This type was introduced in z/OS Release 10.)

Extreme security - In 1973, IBM published a unique "Statement of Integrity" for MVS which has been updated for z/OS and is still in force.
z/OS is available under standard license pricing as well as via System z New Application License Charges (zNALC) and "System z Solution
Edition," two lower priced offerings aimed at supporting newer applications ("new workloads"), U.S. standard commercial z/OS pricing starts
at about $125 per month, including support, for the smallest zNALC installation running the base z/OS product plus a typical set of optional
z/OS features.
[

IBM Tivoli System Overview
Why Tivoli software
A holistic approach to delivering and managing infrastructure services
aligned to evolving business priorities.

What Tivoli offers

Visibility Control Automation
An Integrated Service Delivery & Management platform optimized for:

Asset and Facilities Management
Improve efficiency and reduce the cost and risk of your assets, from medical devices to buildings.

Business Service Management
Improve customer satisfaction with increased availability of critical business services.

Cloud and IT Transformation
Lower the cost of your IT infrastructure and speed the delivery of innovative products and services.

Data Protection and Storage Management
Create a more responsive and resilient storage infrastructure.

Enterprise Mobility Management
Manage physical and virtual endpoints in real time and ensure compliance.

Security
Improve security, risk & compliance posture with automated threat protection & security controls.

IBM DS8000 I/O Priority Manager Overview
Abstract

The DS8000 I/O Priority Manager enables more effective storage consolidation and performance management
combined with the ability to align Quality of Service (QoS) levels to separate workloads in the system.

With DS8000 I/O Priority Manager, the system can prioritize access to system resources to achieve the volume's
desired QoS based on defined performance goals (high, medium, or low) of any volume. I/O Priority Manager
constantly monitors and balances system resources to help applications meet their performance targets
automatically, without operator intervention. Starting with DS8000 Licensed Machine Code (LMC) level R6.2, the
DS8000 I/O Priority Manager feature supports open systems and IBM System z.

DS8000 I/O Priority Manager, together with IBM z/OS Workload Manager (WLM), provides more effective
storage consolidation and performance management for System z systems. Now tightly integrated with Workload
Manager for z/OS, DS8000 I/O Priority Manager improves disk I/O performance for important workloads. It also
drives I/O prioritization to the disk system by allowing WLM to give priority to
the system's resources automatically when higher priority workloads are not
meeting their performance goals. Integration with zWLM is exclusive to
DS8000 and System z systems.

This slide is aimed at those who want to get an understanding of the DS8000
I/O Priority Manager concept and its underlying design. It provides guidance
and practical illustrations for users who want to exploit the capabilities of the
DS8000 I/O Priority Manager.
IBM DS4000 I/O Priority Manager Overview
The DS4000 EXP810 is the latest disk drive enclosure in the DS4000 Series of
products. This 3U enclosure has 4 Gbps Fibre Channel (FC) interfaces, and
supports up to 16 disk drives.

The 4 Gbps ready IBM System Storage EXP810 Storage Expansion Unit machine
type (1812-81A) offers a new 16-bay disk enclosure for attachment to selected
DS4000 Midrange Disk Systems, with up to 4.8 terabytes (TB) physical capacity
per expansion unit using sixteen 300 GB disk drives.

The EXP810 Storage Expansion Unit is designed to accommodate the new
optional 2 Gbps Fibre Channel Enhanced Disk Drive Modules (E-DDM), as well as
intermix of future optional 4 Gbps Fibre Channel Enhanced Disk Drive Modules
(E-DDM), all within the same enclosure. Contains redundant (AC) power and
cooling modules, and ESM interfaces. The DS4000 EXP810 is available in a 19-
inch rack mount package.
IBM TS3500 Automated Tape Manager Overview
Highlights

Supports highly scalable, automated data retention on tape utilizing
LTO Ultrium and IBM 3592 and TS1100 families of tape drives.

Delivers extreme scalability and capacity, growing from 1 to 16 frames
per library and from one to 15 libraries per library complex using the
TS3500 shuttle connector.

Provides up to 900 PB of automated, low-cost storage under a single library image,
dramatically improving floor space utilization and reducing storage cost per terabyte.

Offers optional second robotic accessor to enhance data availability and reliability.

Enables data security and regulatory compliance via support for tape drive encryption and WORM cartridges.

The IBM System Storage TS3500 Tape Library is designed to provide a highly scalable, automated tape library for mainframe
and open systems backup and archive that can scale from midrange to enterprise environments.

The TS3500 Tape Library continues to lead the industry in tape drive integration with features such as persistent World Wide
Name, multipath architecture, drive/media exception reporting, remote drive/media management, and host-based path
failover.

The TS3500 Tape Library supports IBM System z when used with the IBM 3953 Tape System, the IBM Virtualization Engine
TS7740, or the IBM System Storage Tape Controller for System z with its embedded library manager. These systems enable
System z hosts to access the TS3500 Tape Library cartridge inventory and allow connection to TS1140, TS1130, TS1120 and
IBM TotalStorage 3592 Model J1A Tape Drives. The TS3500 Tape Library can support up to four 3953 tape systems, up to eight
IBM Virtualization Engine TS7740 subsystems per physical library, and up to sixteen IBM System Storage Tape Controllers for
System z per logical library.
Double-Take Software Overview
Double-Take Availability for AIX

Double-Take for AIX has simplified failover management
to meet the most aggressive Recovery Time Objectives,
providing high availability for the masses.

Monitoring and automated failover ensures business
continuity for customers, partners, and employees.

Failover to local or remote nodes for reliable,
affordable offsite data protection.

Protects both physical and virtual AIX
environments.

Eliminates the IT costs and business
consequences of downtime and data loss.

Removes the exposure to major data loss of
conventional backup and restore
technologies.
Double-Take RecoverNow for AIX

Double-Take RecoverNows replication technology provides
superior performance that allows for a high level of system
scalability and satisfies aggressive Recovery Time Objectives.

Reliable, affordable offsite data protection.
Supports physical and virtual environments.
Real time capture of data changes and replication to
a recovery system
Maintains write order consistency to ensure data
integrity for disaster recovery
Intelligent and efficient re-sync of production and
recovery systems in the event of lost connectivity
In the event of a disaster, applications can be
immediately restarted on the recovery system
Eliminates the IT costs and business consequences
of downtime and data loss
Ensures business continuity for your customers,
partners and employees
Removes the exposure to major data loss of
conventional backup and restore technologies
Storage independence avoids vendor lock-in and
maximizes existing storage investments
Produced by Vision Systems
Double-Take Share for AIX:

Real time data replication.

Reliable change data capture ensures data
integrity.

Built-in conflict resolution and collision
monitoring.

Accurate tracking and data auditing.

Ensures delivery of replicated data even if the
target system is unavailable.

LAN/WAN friendly.

Real time, integrated data from divergent
sources allows for better informed decision
making.
Double-Take Software Overview continued
Double-Take Move for AIX:

With solutions for Windows, Linux, AIX and IBM I, Vision leads the
way in keeping systems and applications resilient and available. Whether
you need an easier, more reliable disaster recovery solution, want
to manage and share data seamlessly between platforms and databases,
need a better way to maintain system efficiency, or you need a
comprehensive high availability solution for assured 24/7 operations,
Vision Solutions has what youre looking for - including your physical
environments, your virtual environments, as well as the cloud.
SAN Array-Based Replication and Double-Take Availability.

High Availability
Deliver nonstop business continuity and boost productivity. Innovative,
easy to use switching and replication solutions eliminate costly IT
downtime.

Disaster Recovery
Protect critical information and recover lost data in a fraction of the time
and effort of traditional tape backup solutions. Affordable, automated
solutions deliver the power of continuous data protection and the
flexibility of in-house or hosted recovery options.

Data Sharing and Migration
Data center consolidation and virtualization initiatives save
organizations a great deal of money. Now you can move and share data
with unprecedented ease and efficiency. Powerful yet flexible solutions
let you unlock the maximum business value of your data.
8/10/2013
Thomas Bronack - Application Migration
Guideline Document
42
Example Data Center Migration Plan Goals
PCL Internap
Leased Back-Up Vendor
Primary DC
Valencia, CA
Back-Up DC
Seattle, WA
CCL HAL
Peak 10
Back-Up Vendor Owned
Primary DC
Seattle, WA
Leased
Back-Up DC
Ft. Lauderdale, FL
Back-Up DC Primary DC
Miami, FL
Legend:

PCL = Valencia, CA Site
HAL = Seattle, WA Site
CCL = Client Owned Site
Internap = WA Back-Up Vendor
Peak 10 = Florida Back-Up Vendor
DC West
CCL Owned
Primary DC, Valencia, CA
Comprised of HAL, Peak 10, and PCL
DC East
CCL Owned
Primary DC, Miami, FL
Comprised of CCL and Internap
Internap
(Phase I)
HAL
(Phase II)
Peak 10
(Phase III)
WAN
Current Environment
Future Environment
Data Centers support production and are back-up to each other,
owned by Client Company, and utilize by new products and
capacity, as needed.
Migrate
& Close
Migrate
& Close
8/10/2013
Guideline Document
43
Example Migration Plan Potential Problems
Phase I Migrate Internap to DC East
Who will back-up PCL?
Make sure DC East can back-up PCL before terminating Internap contract.
Consider moving PCL to DC West to support PCL production, then test recovery to DC East
before migrating Internap backup support to DC East and closing contract with Internap.

Phase II Migrate HAL to DC West
HAL back-up is still CCL, now DC West.
Who will back-up HAL and CCL during this phase. If Peak 10, then review capacity and contract
with Peak 10 to make sure you can support recovery operations;
Consider DC East as HAL backup, then test production and recovery for HAL.
If production and recovery are successful then close HAL Seattle location and reposition CCL
assets (redeployment, upgrade, Termination).

Phase III Migrate Peak 10 to DC West
Who will back-up CCL and HAL?
Consider DC East for Back-up operations, then test CCL and HAL recovery before closing Peak 10.

After Phase III Preparation for the future
DC East supports designated production, while being able to recovery DC West operations.
DC West can support designated production, while providing back-up to DC East.
Ensure all procedures, documentation, awareness, and training are completed.
Ensure adherence to recovery time objectives and compliance laws and regulations.
Ensure both sites have sufficient resources to recover the other site and kept in sync.
8/10/2013
Guideline Document
44
Example Data Center Migration Plan Concerns
Make sure Service and Recovery Protection is maintained at all times;
Closing Recovery Sites must come after supplemental protection is achieved;
Only Close site after protection is validated.
Perform a financial analysis of equipment to select the products that are most
economical to retain (i.e., Owned, Leased, Rented, Multiple Software Licenses, or
resources no longer needed);
Utilize Asset Management to Update, Relocate, or Terminate equipment;
Make sure appropriate Insurance is Maintained throughout project and then going
forward, so that financial considerations and management protection can be
maintained;
Ensure Capacity and Performance can be supported at new facilities and that all remote
offices can access new data centers through the WAN without loss of transaction
speed;
Ensure Documentation is complete, in sync, and personnel are trained;
Utilize Checkpoints to review progress, fix problems or change direction, and make go /
no-go decisions;
Integrate procedures within the everyday functions performed by personnel so that all
records and procedures are current in adherence to Version and Release Management;
Integrate Support and Maintenance procedures for resolving Problems / Incidents and
implementing Enhancements going forward; and,
Utilize ITIL to support operations and maintain a repository of information.
8/10/2013
Guideline Document
45
Example Data Center Migration Approach
Establish a Management Reporting Structure and Status Reporting schedule;
Identify Stakeholders and participants, formulate teams, train, and create project structure;
Perform a Risk Assessment to identify compliance requirements;
Conduct a Environmental Analysis to define current environment capacity / performance, SLA / KPI / Contract
requirements, gaps & exceptions, and obstacles that prevent achieving project goals;
Eliminate compliance gaps & exceptions, while eliminating obstacles preventing project success;
Identify and Rate Applications to be migrated, while ensuring their ability to process successfully in both a
production and recovery condition;
Define IT Security, encryption, real-time / incremental back-up and recovery requirements, failover / failback for
High Availability (HA) applications, Flip / Flop for Continuous Availability (CA) applications;
Creation of an Applications Migration Project Plan with tasks to be performed, subject matter experts,
deliverable time schedule, resource requirements, tasks to be performed, and costs;
Determine if Cloud Computing and Virtualization should be incorporated into new system design;
Identify target environment and automated tools needed to help achieve project goals;
Define an Organization Structure for application migration, data center decommission, and testing of production
and recovery procedures;
Formulate Migration Path to move applications from existing data center to target data center, with personnel
functional responsibilities, job descriptions, standards and procedures, and training to all personnel assigned to
this project;
Integrate Enterprise Resiliency and Corporate Certification when migrating applications to new site;
Implement Migration Factory and other functional areas needed to perform migration duties;
Benchmark applications and systems at primary site and target site, reporting results to management; and,
Implement SDLC, Systems Management, Version and Release Management, and ITIL to support and maintain
production operations going forward. Integrate within everyday functions to insure currency.
8/10/2013
Guideline Document
46
Example Data Center Migration Benefits
Creation of Client Owned facilities to support domestic production operation, while having
the ability to support recovery operations in a reciprocal manner in accordance to SLA
(Service Level Agreement) and PKI (Performance Key Indicators) recovery time objectives;
Elimination of Leased Facilities (PCL and HAL);
Eliminate of Back-Up Vendor costs (Internap and Peak 10);
Better controls over IT Operations because procedures can be tailored to Client, without
having to consider leased and recovery obstacles;
Implementation of Recovery Plans to protect locations, personnel, clients, and reputation;
Elimination of redundant operations and procedures;
Reduction is staff;
Platform for Virtualization going forward;
Ability to implement State-of-the-Art WAN (Wide Area Network) to support current and
future communications requirements;
Ability to implement State-of-the-Art Data Protection and Recovery operations through
Data De-Duplication (Dedupe), Virtual Tape Library (VTL), Snapshots, Continuous Data
Protection, and Automated Recovery tools;
Ability to implement Continuous Availability (CA) and High Availability (HA) procedures to
protect applications and business operations in accordance to contractual and regulatory
requirements; and,
A better trained staff will improve satisfaction and loyalty, while enhancing the companys
reputation with personnel and clients.

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