Greater New York City Area cbteasley@hotmail.com http://www.linkedin.com/in/carolteasley
SUMMARY 20+ years of proven Financial Project Implementation consistently delivering high value results. PROFESSIONAL EXPERIENCE
UBS FINANCIAL SERVICES, Weehawken, NJ (8/12 7/14) Director, Strategic Program Implementation - Advisory Services Direct a global multi-divisional team to implement a new 3 rd party global billing system and exceed savings expectations by $53 million by fostering an atmosphere of open and respectful communication and close attention to detail. Manage a global team to successfully outsource the Firms account receivable function using first-hand experience in resolving issues related to local law or convention, cross-border corporate policy and local staffing. Resolve 9 open supervisory issues for the institutional advisory business by applying knowledge of advisory regulations and using my leadership ability to positively influence others regardless of seniority in order to achieve agreement. Establish competition between performance reporting 3 rd parties by engaging a second provider and through negotiation reducing service costs by $3 million annually. MERRILL LYNCH, Jersey City, NJ (8/07 8/12) Director, US Wealth Management, Product & Platform Supervision & Control (7/11 8/12) Design and manage a program to increase supervision over institutional products and platforms using extensive knowledge of institutional clients, federal regulations and Firm policies. Strengthen real-time oversight of salesforce activities to eliminate supervisory risk by creating and delivering interactive and entertaining training to the business review unit on ways to improve detection. Build process and supervise the retirement business use of level 0 mutual funds while establishing a previously non-existent collaboration with the retirement operations team to build on for further supervision. Creator and editor-in-chief of a monthly product and platform supervision newsletter for field supervisors using efficient writing style and engaging humor to reinforce messaging. Vice President, Institutional/UHNW Investment Solutions (8/07 7/11) Implement project to insource the Institutional performance reporting service to save $3 million per year capitalizing on my ability to learn quickly and establish a leadership position without any direct authority over the performance team. Review and edit more than 200 RFPs annually produced by team of 6 for institutional client business with a 19% win rate using a deep knowledge of product suitability and excellent writing and editing skills. Enable internal and external legal counsel with research and analysis in the review and resolution of 145 client terminations in the state of Florida calling on my expertise in client performance and contract analysis. BEARINGPOINT, New York, NY (12/05 8/07) Engagement Manager/Senior Manager, Capital Markets Practice Implement a governance program for an asset manager with a very aggressive non-collaborative culture to oversee installation of a new portfolio management system. For a large broker-dealer, develop comprehensive policies, procedures for a previously unsupervised and decentralized institutional business and recommend a realistic set of centralized controls. For a broker dealer and working with external counsel, prepare all regulatory requirements for submission of a new advisory product to the SEC for approval calling on a deep understanding of regulatory requirements for registration of a new product offering and skill in preparing SEC documentation. For the Treasurer of a large broker-dealer, quickly assess the value of the firms structured note exposure and deliver news of larger-than-expected risk to the client in a way that clearly explained verbally and visually the magnitude and steps to be considered to reduce that risk.
BURNTSAND, INC., Toronto, ON Canada (3/03 1/04) Specialized consultancy providing marketing automation and client interactive development. Interim Regional General Manager, NY Metro Region Assess contracts and P&L to determine that a New Jersey-based IT fulfillment team is no longer viable and use quantitative and qualitative analysis skills to package a recommendation to the CEO for action including downsizing to house only a sales office and moving IT to an under-capacity Boston office. Rebuild lapsed relationship with one of New Jerseys largest life sciences companies and re-grow revenue stream to 3 million dollars by personally addressing specific contract and client issues. DESCARTES SYSTEMS GROUP, Waterloo, ON Canada (2/01 - 2/03) A global logistics technology company providing SaaS transaction & contract management on five continents. Senior Vice President, Engineering and Product Development Develop and deploy a global logistics online SaaS product in company centers in the US, Canada and Europe using intuitive leadership, technical knowledge and cross-culture management skill. Acquire routing technology company and restructure engineering team eliminating the $2 million in expense for maintenance of the legacy product using a personal understanding of the impact of the change in ownership and authority to bring the new team onboard and redraw lines of reporting. Turn around a troubled product development effort for a French automotive client by personally addressing the issues with the client and hiring a highly experienced hands-on QA manager to quickly resolve the issues and bring the project back on track. FANNIE MAE, Washington, DC (1/93 - 2/01) Vice President, Credit Risk Mitigation (12/99 - 2/01) Build a derivative product to better manage mortgage portfolio credit risk using my product knowledge and analytical capabilities while working closely with the PhDs developing the risk models to provide guidance on the feasibility of approach. Implement credit tracking metrics to assess lender and mortgage insurer exposure and advise mortgage traders on current counterparty risk Vice President, Year 2000 Government and Industry Liaison (11/96 - 1/00) Lead a team in performance of industry and government relations management, lender support, and industry-wide coordination to Y2K success by remaining accessible, taking a problem-solving approach to issues and providing accurate and concise data to executive management and the Board of Trustees. Active member of the Presidents Council on Y2K and the Mortgage Bankers Associations Industry Relations team chosen because of in-depth knowledge on the pitfalls and requirements of preparedness. Present Fannie Maes Y2K approach to foreign ministers of technology on behalf of the US State Department and consult to the Pentagon on the topic in recognition of my program as a model approach. Create and host the Washington-area Y2K Group with a membership of 1000+ in order to provide public and private sector colleagues with the best and most current information and insight available. Vice President for Capital Markets Services (1/93 1/97) Turn around failed technology project to implement a modelling, debt service and tax capability for Real Estate Mortgage Investment Conduit product and eliminate $3 million in expense using strong interpersonal and business management skills to assess the project issues and quickly recalibrate the approach. With the Corporate Controller, build an organization and process to optimize loss mitigation and foreclosure operations for all Fannie Mae real estate based on personal experience in the field dealing with distressed mortgages and statistical analysis of loss data. Project nominated for the prestigious Smithsonian Award. Manage a staff of 140 professionals developing Credit Risk Management and Mortgage Trading solutions with six direct reports with a focus on internal staff development and providing constructive performance feedback.
STANDARD AND POORS DEBT RATING, New York, NY (1/91 12/92) Senior Director, Rating Programs Replace S&P data infrastructure to meet the demands of new publishing and ratings assignment strategies taking advantage of my experience with relational database technology and UNIX based operating systems. Publish a monthly technology transformation newsletter to advise stakeholders of completed and upcoming changes to their environment to improve overall communication between IT and the business groups and manage expectations. THE FIRST BOSTON CORPORATION (now CSFB), New York, NY (4/86 12/90) Vice President, Trading Systems Development Manage the reference data team hired to replace all back office systems databases and utilized prior experience building trading solutions to rethink the design and operation of the central repositories to better support rapid response to needs for new products. Develop a blotter system for the mortgage trading desk to eliminate paper tracking of the daily trades and allow for intra-day collection of position information for strategy purposes.
SALOMON INC., New York, NY (1/83 3/86) Senior Analyst, Government/Mortgage Arbitrage Analysis Implement technical solutions to track positions and trades, trade analytics and reports for the arbitrage desks while quickly learning the arbitrage business and what information is critical to finding opportunities. Build Prudential Home Mortgage Corporation as part of a joint venture with Prudential and own responsibility for integration with Salomon trading floor pipeline to make mortgage product available for pooling.
MERRILL LYNCH, New York, NY (9/80 12/82) Senior Analyst, Key Client Marketing Customer Statements Analyst working with Key Client Marketing to design and implement new statements for ultra-high net worth clients utilized highly developed collaborative skills to arrive at a design that was technically feasible yet acceptable to the marketing team.
EDUCATION AND PERSONAL DEVELOPMENT
1986 Pace University, New York, New York MBA Financial Economics 1980 Bates College, Lewiston, Maine BA Mathematics
Executive Education Program, Darden School of Business, University of Virginia, Charlottesville, VA The Center for Creative Leadership, University of Maryland, College Park, MD Financial Project Management, George Washington University, Washington, DC
PROFESSIONAL LICENSES
FINRA Series 7 since 2008 FINRA Series 66 since 2008 FINRA Series 24 since 2009