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Samsung Electronics 4-1

Troubleshooting
4. Troubleshooting
4-1 Checkpoints by Error Mode
4-1-1 Main Power
No power detected
(Stand by LED off)
Change SMPS.
Check Main PCB
No
Change fuse
No
Check Main PCB
Yes
FR1 is OK?
ICFB5401 Pin 1 is 2.5V CON3 Pin 12, 13, 14 is 5.4V?
No
4-2 Samsung Electronics
Troubleshooting
4-1-2 No Sound
Check speakers.
(speaker change)
Yes
Yes
Replace AMP IC.
(AIC4, AIC19)
No
1
Check JA5 input signals.
(1khz signal)
No Sound
No
Check Power Lines.
(Check IC36).
Check DAC output signal lines
between IC10 and AIC4 and
AIC19
Yes
Yes
Replace IC10.
No
Check DAC3.3V of IC10
(pin 86)
3
Check MPEG DAC output
(1.7v offset) (pin 83, 84, 85, 88, 89, 90
of IC10 ES8398)
No
Check jack Input.
Check AMP input.
Check MPEG Ouput.
Refer to wave pattern
image of Fig. 4-1.
Refer to wave pattern
image of Fig. 4-2 and
Fig. 4-3.
Refer to wave pattern
image of Fig. 4-4.
2
Check AIC4, AIC19 input signals
(AC54, AC55, AC56,
AC1, AC2, AC3)
Check MPEG DAC
Power.
Samsung Electronics 4-3
Troubleshooting
D
T
P
3
LTDL-RX16S01B
1
JA4
A_GND
PWM_C_P
PWM_SW_P
PWM_RL_P
PWM_RR_P
PWM_FL_P
PWM_FR_P PWM3_L
PWM3_R
AR23
100OHM
1/16W
10V
1/16W
470OHM
D
T
P
1
D
T
P
2
0.01OHM
5000MA
C257
10UF
2
R340
L45
3
.
3
K
O
H
M
1
/
1
6
W
FAN_CHK
10OHM
C
3
3
0
1
6
V
1
U
F
5267-02A
1SS355-TE-17
2 A_GND
1/16W 10V
10UF
R504
1
/
1
6
W
FAN_SD
1
/
1
6
W
1
0
U
F
C
3
0
5
R
4
6
4
1
6
V
1
0
U
F
1
6
V
C
3
0
7
1
/
1
6
W
4
7
K
O
H
M
R
4
7
6
1
/
1
6
W
R
4
7
8
I
C
3
5
4
.
7
K
O
H
M
C
3
1
3
1
6
V
1
8
K
O
H
M
S
4
5
6
0
D30
1SS355-TE-17
80V 80V
100KOHM
1
/
1
6
W
R
5
0
1
A_GND
R
5
0
2
3
3
K
O
H
M
1
/
1
6
W
65
3 1
1
0
U
F
+12V
R485
4.7KOHM
R
5
0
3
2SC1008-Y
R
4
6
5
A_GND
4
L
H
P
R
5
1
0
K
O
H
M
1
/
1
0
W
1/16W
1/16W
L
H
P
R
1
3
1NF
1/16W
LHPC1
L
H
P
R
3
1
/
1
6
W
1
0
K
O
H
M
LHPR8
4
.
7
K
O
H
M
1.8KOHM
LHPR4
1/16W
LHPR12
7.5KOHM
L
H
P
C
7
1/16W
5
0
V
6
8
0
P
F
S
4
5
6
0
6 5
2
LHPR14
220UH
1/16W
VAA+5V
8
LHPC9
10UF
1
/
1
6
W
1
0
K
O
H
M
A_GND
1
0
0
P
F
5
0
V
L
H
P
C
1
2
L
H
P
R
1
5
1
0
0
P
F
5
0
V
L
H
P
C
1
3
7
100OHM
VSS-5V
I
C
3
2
LHPC11
A_GND
10UF
22UF
3
DGND
LHPL1
R516
R
5
1
5
R
5
1
4
2
1
CN12
C320
R
5
0
0
87
D34
R468
Q29
LHPR16
LHPL2 LHPR18
L
H
P
R
1
7
LHPC10
LHPC6
431
LHPR10
LHPC8
LHPR11
L
H
P
C
5
LHPR9 LHPC2
AR20
AR21
AR22
AR24
AR25
1/16W
1W
1/16W
SPDIF_IN
6
8
0
P
F
6.3V 33OHM
4.7KOHM
16V
220UH
A_GND
4.7KOHM
A_GND
1.8KOHM
25V
7.5KOHM
1/16W
1
/
1
6
W
1
/
1
6
W
4
7
K
O
H
M
A_GND
100OHM
1/16W
0
O
H
M
1/16W
4.7KOHM
+12V
33OHM
1
/
1
6
W
PWM1_R
PWM1_L
50V
D5V
1/16W
1/16W
1/16W
100OHM
100OHM
100OHM
1/16W
PWM2_R
PWM2_L
50V
LINE_O_L
LINE_O_R
5
0
V
2
7
O
H
M
+12V
16V
1
/
2
W
1
5
K
O
H
M
1
/
1
6
W
1
/
1
6
W
3
3
K
O
H
M
1
0
0
O
H
M
22UF
4.7KOHM
1
0
K
O
H
M
1/16W
A_GND
6.3V
1NF
10UF
3
2
1
VOUT
GND
VCC
I
N
2
+
V
E
E
O
U
T
2
V
C
C
I
N
2
-
I
N
1
+
I
N
1
-
O
U
T
1
E
B
C
I
N
2
+
V
E
E
O
U
T
2
V
C
C
I
N
2
-
I
N
1
+
I
N
1
-
O
U
T
1
E
B
C
AMP, page 7-8
CN9
CN4
IC15
IC10
IC11
IC21
IC7
C
N
1
C
N
2
AIC4
AIC19
C
N
5
A
C
O
N
1
IC36
MAIN PCB Top, page 6-8
<Fig. 4-1>
1
1
1
4-4 Samsung Electronics
Troubleshooting
AUDIO AMP-2, page 7-10
CN9
CN4
IC15
IC10
IC11
IC21
IC7
C
N
1
C
N
2
AIC4
AIC19
C
N
5
A
C
O
N
1
IC36
MAIN PCB Top, page 6-8
<Fig. 4-2>
2
2
2
Samsung Electronics 4-5
Troubleshooting
AUDIO AMP-3, page 7-11
CN9
CN4
IC15
IC10
IC11
IC21
IC7
C
N
1
C
N
2
AIC4
AIC19
C
N
5
A
C
O
N
1
IC36
MAIN PCB Top, page 6-8
<Fig. 4-3>
2
2
2
4-6 Samsung Electronics
Troubleshooting
MPEG, page 7-5
CN9
CN4
IC15
IC10
IC11
IC21
IC7
C
N
1
C
N
2
AIC4
AIC19
C
N
5
A
C
O
N
1
IC36
MAIN PCB Top, page 6-8
<Fig. 4-4>
3
3
3
Samsung Electronics 4-7
Troubleshooting
4-1-3 Composit (Video out)
Composit (Video out)
Check 3.3V power lines
from IC23 to IC36.
No
Check if the pin 7, 8
of IC23 are 3.3V.
Check if VDD of 3.3V
is measured at the pin 82,
78, 72 of IC10
No
No
Check if VDD of
3.3V is measured at the pin
10 of IC36.
Yes
1
Check if VDAC output is
measured at the pin 77 of
IC10 ES8398
Check if output
is measured at the pin 14
of IC36 THS7374
Yes
Replace the IC23 IC.
2
Check if composite video output is
measured at the JA1.
Replace the IC10 IC
No
Yes
Replace the IC36.
Yes
No
Check MPEG output
Check Video switch.
Check JACK Output
Check the JA1 connectivity
and replace.
Refer to wave pattern
image of Fig. 4-5.
Refer to wave pattern
image of Fig. 4-6.
4-8 Samsung Electronics
Troubleshooting
MPEG, page 7-5
CN9
CN4
IC15
IC10
IC11
IC21
IC7
C
N
1
C
N
2
AIC4
AIC19
C
N
5
A
C
O
N
1
IC36
MAIN PCB Top, page 6-8
<Fig. 4-5>
1
1
1
Samsung Electronics 4-9
Troubleshooting
AV I/O, page 7-7
CN9
CN4
IC15
IC10
IC11
IC21
IC7
C
N
1
C
N
2
AIC4
AIC19
C
N
5
A
C
O
N
1
IC36
MAIN PCB Top, page 6-8
<Fig. 4-6>
2
2
2
4-10 Samsung Electronics
Troubleshooting
4-1-4 Component (Y, Pb, Pr)
Component (Y, Pb, Pr)
Check 3.3V power lines
from IC23 to IC36.
No
Check if the pin 7, 8 of
IC23 are 3.3V.
Check if VDD of 3.3V is
measured at the pin 82, 78,
72 of IC10.
No
No
Check if VDD of 3.3V
is measured at the pin
10 of IC36.
Yes
1/2/3
Check if YDAC,CADC
and UDAC output is measured
at the pin 76, 80 and 81 of
IC10 ES8398.
4/5/6
Check if output is measured
at the pin of 11,13 and 12 of
IC36 THS7374.
Yes
Replace the IC23 IC.
Check if component
video output is measured at
the JA1.
Replace the IC10 IC.
No
Yes
Replace the IC36.
Yes
No
Check MPEG output
Check Video switch.
Check JACK Output
Check the JA1 connectivity
and replace.
Refer to wave pattern
image of Fig. 4-7 and
Fig. 4-8.
Refer to wave pattern
image of Fig. 4-9 and
Fig. 4-10.
Samsung Electronics 4-11
Troubleshooting
MPEG, page 7-5
CN9
CN4
IC15
IC10
IC11
IC21
IC7
C
N
1
C
N
2
AIC4
AIC19
C
N
5
A
C
O
N
1
IC36
MAIN PCB Top, page 6-8
<Fig. 4-7>
2
1
1
2
2
1
4-12 Samsung Electronics
Troubleshooting
MPEG, page 7-5
CN9
CN4
IC15
IC10
IC11
IC21
IC7
C
N
1
C
N
2
AIC4
AIC19
C
N
5
A
C
O
N
1
IC36
MAIN PCB Top, page 6-8
<Fig. 4-8>
3
3
3
Samsung Electronics 4-13
Troubleshooting
AV I/O, page 7-7
CN9
CN4
IC15
IC10
IC11
IC21
IC7
C
N
1
C
N
2
AIC4
AIC19
C
N
5
A
C
O
N
1
IC36
MAIN PCB Top, page 6-8
<Fig. 4-9>
4
5
4 5
4
5
4-14 Samsung Electronics
Troubleshooting
AV I/O, page 7-7
CN9
CN4
IC15
IC10
IC11
IC21
IC7
C
N
1
C
N
2
AIC4
AIC19
C
N
5
A
C
O
N
1
IC36
MAIN PCB Top, page 6-8
<Fig. 4-10>
6
6
6
Samsung Electronics 4-15
Troubleshooting
4-1-5 HDMI Video
Check HDMI POWER
supply.
(PLL_3.3V, VDD1.2v)
Yes
Yes
Check 3.3V power lines
No
Check IC11 power
(3.3V)
1
Check Pin 117, 118, 120,
121, 123, 124, 126, 127
of IC10
Analog (Composite)
Video OK but HDMI
No
Replace MPEG IC
Yes
Yes
Check PLL3.3V lines and
VDD1.2V lines and R150,
R151, R152 value.
No
Check Voltage pin110
pin of IC10
(1.5V~1.8V)
Check if 480p output
Is ok.
No
Check jack Input.
Check AMP input.
Check MPEG Ouput.
Yes
Please, Call to Samsung
A/S Center.
Replace MPEG IC
Refer to wave pattern
image of Fig. 4-11.
4-16 Samsung Electronics
Troubleshooting
33
MPEG, page 7-5
CN9
CN4
IC15
IC10
IC11
IC21
IC7
C
N
1
C
N
2
AIC4
AIC19
C
N
5
A
C
O
N
1
IC36
MAIN PCB Top, page 6-8
<Fig. 4-11>
1
1
1
Samsung Electronics 4-17
Troubleshooting
4-2 Measures to be taken when the Protection Circuit operates
4-2-1 SMPS Protection
The Condition of Power Protection Active.
1. Voltage of SMPSs +, - PVDD (+30V, -30V) is higher or lower than Standards
Normal Condition Voltage Range: PVDD (+30V, -30V): about +30V, -30V
2. Over-current occurs to FET (Over-output or Output short)
3. FETs temperature exceed 150C.
4. No supply voltage on GATE DRIVER.
4-2-2 AMP Pre-Inspection relating to Power Protection
If you think, there are problems at the AMP PCB, you can check the pcb without disassemble the set.
(Caution!!: Do not connect the power cord during bellow test!)
Measurement Resistance using Tester
- Approximately
C550 C650 C450
F/R CH 1.8 1.8 1.8
CENTER 1.8 1.8 1.8
SUBWOOFER 1.8 1.8 1.8
<Table 4-1>
If Measured Resistance is very different from above numbers. There is a Problem.
AMP PCB Problem
5.1CH SPEAKER OUTPUT
GND
FRONT R CENTER FRONT L
REAR R REAR L SUBWOOFER
4-18 Samsung Electronics
Troubleshooting
4-3 MICOM, MPEG Initialization & Update
Micom initial
In no Disc condition, press STOP button of Main Unit more than 5 seconds, VF Display will happen to INIT and M
int. Then Initialization complete.
Micom Update
1. Prepare or Make a DISC-CD or DVD or USB that contains C550WWM.SSP file for update.
2. Play the USB, then updating will appear on the screen, then Power will go out after showing complete on the
screen.
3. Press Power key and Press Stop button of the remote control more than 5 seconds in No Disc.
<Fig. 4-12 Connecting USB>
<Fig. 4-13 TV Display (On Updating)>
<Fig. 4-14 Update Start>
Samsung Electronics 4-19
Troubleshooting
Checking out MICOM & MPEG flash Version
1. On Root state, Select Set up.
2. Press Enter and move Support.
3. Press Enter.
4. Check product information: SW ver on TV Display and Micom SW Ver on Front ASSy VFD.
<Fig. 4-15 Connecting USB>
<Fig. 4-16 TV Display (On Updating)>
<Fig. 4-17 Update Start>
4-20 Samsung Electronics
Troubleshooting
DVD flash Initialization & Update
1. Prepare a DISC-CD or DVD or USB that contains C550WWB.ROM file for Update.
2. Play the DISC or USB, then Updating will appear on the screen, then Power will go out and on.
3. Then DISC-TRAY will open, then remove the DISC or USB, making the Unit as NO DISC state.
4. Press STOP button of Main Unit for more than 5 seconds, Display Indicator shows INITIALIZE then Power
goes out.
<Fig. 4-19 TV Display (On Updating)>
<Fig. 4-20 Update Start>
<Fig. 4-18 Connecting USB>
Samsung Electronics 4-21
Troubleshooting
TEST
4-4 Buyer-Region Code Setting Method
4-4-1 The inserting method of Region Code after replacing the Main PBA
[Reference]
- When replacing the Main PBA and System Micom should be inserted the region code.
- The set is not working properly if you don't insert the region code.
- The region code is inserted by the remote control.
1. Press the AUX button on the remote control.
2. Press the "TUNER MEMORY" button on the remote control during
4~5 seconds.
3. After step (2), you can see TEST on the VFD.
4. When you see TEST on VFD, Insert number 4, 6 to start
Region Code setting mode.
4-22 Samsung Electronics
Troubleshooting
5. After step (4), you can see on the VFD.
Insert the Region Code (Below table) corresponding model with
0 ~ 9 buttons on the remote control.
Option Table
Area
HT-C530
Region Code
HT-C650
Region Code
HT-C450
Region Code
Remark
Africa / Pakistan 00 30 60
Brazil 01 31 61 C460 - 90
Canada 02 32 62
China (semi_mic) 03 33 63
Europe 04 34 64
Indonesia / Hongkong 05 35 65
Japan 06 36 66
Korea 07 37 67
Latin American 08 38 68
Mexico 09 39 69
Philippines 10 40 70
Russia (full_mic) 11 41 71
Russia (semi_mic) 12 42 72
South Africa 13 43 73
Taiwan 14 44 74
USA 15 45 75 C460 - 91
Newzealand 16 46 76
England 17 47 77
Australia 18 48 78
Iran (HACO) 19 49 79
India 20 50 80
Israel 21 51 81
Middle Asia 22 52 82
Asia 23 53 83
Singapore 24 54 84
<Table 4-2>

Samsung Electronics 4-23
Troubleshooting
6. After step (5), you can see 15 USA on the VFD.
It means that currently System Micom program is installed by USA
specification.
7. Turn the Power off.
[Tip]
In case of System Micom and EEPROM problem, you can apply to this.
For example, during Updating program of System Micom, if Updating fail is happened, it is impossible to turn on
the system from stand-by status.
The system will keep the stand-by status continuously, and the touch-key function will never work.
In this case, you have to change System Micom, and set up the Buyer Region code again.
In case of EEPROM, you don't need to care about it.
After set-up the Region code, System Micom will store the information of the region code to EEPROM
automatically.
15 USA