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I.
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Cun Cm nang ny c cu hi thi km p n, ni dung phn thi vit, ni dung
phng vn ca cc V tr ti Viettel nh sau:
A. Nhn vin K ton Chuyn vin ti chnh
B. Nhn vin Kinh doanh/ Pht trin th trng
C. Nhn vin C in
D. Nhn vin IT, Nhn vin Qun tr h thng
E. Nhn vin Thit b u cui
F. K s in t vin thng
G. Nhn vin k thut
H. K s xy dng, Cng nhn xy lp
PHNG THC CHM IM NG VIN
im Vng 1 Thi vit (100 ): Kt cu thi nh bng di
TT
Ni dung
Thi gian
SL cu hi
im
20 cu trc nghim
10
30
(Pht)
Phn I Ch s thng minh

1
IQ v Tnh ton
Phn II Chuyn mn nghip v

2
Tin hc vn phng
30 cu trc nghim
15
15
Hiu bit chung v Kinh t,

Vn ho, X hi, Viettel
30 cu trc nghim
15
15
Kin thc chuyn mn
60
90
Tu tng chc danh

(T A n J nh trn)
www.giangblog.com - Copyright by Nguyen Le Giang (Mail: legiang127@gmail.com )
TT
Cu hi
Chuyn
mn
Kin thc chung

tr sau y trong hot
ng PR ca mt
doanh nghip, tuy
nhin c mt vai tr l
cha chnh xc?
Cu tr li
p
n
B. Tham gia cc s kin do doanh nghip t chc. chu

nh hng chung.
C. Pht ngn vin khi hp bo, phng vn nhm che
lp nhng khuyt im d dng hn.
D. Tham gia cc hot ng quan trng, gip cng
chng hiu r v doanh nghip hn.
Phn 4: Cu hi thi nghip v cho tng v tr

A. V tr Nhn vin K ton Chuyn vin ti chnh
M t cng vic
Nhn vin K ton
-
Xy dng cc quy nh v ti chnh - k ton ph hp vi c im hot

ng ca cng ty;
Lp cc bo co hng thng, qu, nm theo quy nh ca Cng ty v Tp

on;
Hch ton k ton cc nghip v kinh t pht sinh theo ch , chun mc k

ton v hng dn ca Cng ty;
Chuyn vin ti chnh

-
Tham gia trc tip cc d n u t mi, c bit cc giao dch M&A
Phn tch nh gi cc c hi u t qua nhng phng php nh gi cng

ty v phng php nh gi hiu qu u t ph bin, c bit xy dng v
qun l financial model
Xy dng chin lc thu xp vn cho cc d n u t
i kho st thc t cc c hi u t qua nhng diligence projects
nh gi hiu qu u t cc d n cng ty
Ni dung thi
-
Thi IQ: Hiu bit chung v Viettel, Hiu bit chung v kinh t, x hi, IQ
216
Thi nghip v: Kin thc kh rng, c nhiu , lin quan ti chnh, k ton,
nh khon, kin thc chung v k ton c th nh sau:
Kin thc chung v k ton: Cc ti khon, nh khon, nguyn tc

hch ton k ton, thu, ch k ton hin hnh
Kin thc chung v ti chnh: Bng bo co ti chnh (Ni dung, c

im, c my loi BCTC), Li sut, Dng tin, Lm pht, T gi
Ngn hng cu hi thi
TT
Chuyn
mn
Cu hi
Cu tr li
NV K ton - CV Ti chnh
p
n
u t
quc t
Bn c 10.000 USD gi ngn

hng trong thi gian lin tc vi
li sut 20%/nm, gc li tr
cui k. Bn cn phi gi vi
thi gian bao lu lc rt c s
tin 17.280 USD
A. 1 nm
B. 2 nm
C. 3 nm
D. 4 nm
u t
quc t
Hin ti A v B c mc lng
nh nhau, tc tng lng ca
A l 10%/nm, ca B l
15%/nm. Hi sau 2 nm lng
ca B gp bao nhiu ln lng
ca A
A. 1,25 ln
B. 1,20 ln
C. 1,155 ln
D. 1,093 ln
u t
quc t
Doanh thu nm 2007 ca Cng

ty A l 30 t ng, nm 2008 l
42 t ng. Hi doanh thu ca
Cng ty A nm 2008 tng bao
nhiu phn trm so vi nm
2007
A. 40%
B. 140%
C. 28,6%
D. 71,3%
A. Khu hao trn mt khong thi gian

di hn
4
u t
quc t
Mt d n khi tnh ton c gi B. Chit khu cc li sut thp hn

tr hin ti rng (NPV) th phi
C. Loi tr hay bc b d n
D. Tip tc u t vo d n
u t
quc t
A. T sut hon vn ni b IRR vt qua

Pht biu no sau y ng vi chi ph vn
mt d n c NPV dng
B. Chp nhn d n
217
TT
Chuyn
mn
Cu hi
Cu tr li
p
n
C. Li sut chit khu vt qu chi ph

vn
D. Ch s tin li ngang bng nhau
10
u t
quc t
Gi tr hin ti ca chui chi tr

di y l bao nhiu bit rng
li sut chit khu l 8%/nm;
1.000 USD vo cui nm th
nht; 2.000 USD vo cui nm
th hai v 3.000 USD vo cui
nm th ba.
A. 5022,11 USD
B. 5097,57 USD
C. 6210,45 USD
D. 6321,36 USD
u t
quc t
Mt khon n vi s thay i
mc li sut theo t l tng
1,4% hng thng s c mc t l
phn trm hng nm l bao
nhiu?
A. 10,20%
B. 15%
C. 15,84%
D. 18,16%
u t
quc t
Bn s tch ly c bao nhiu

cho mt ti khon vi s vn
ban u l 100 USD vi li sut
hng qu l 10%, li kp trong 3
nm?
A. 150,35 USD
B. 254,36 USD
C. 313,84 USD
D. 350,12 USD
u t
quc t
ng A c mt khon tin 150

triu ng, ng u t s tin
ny mua mt mnh t vi d
kin 1 nm sau bn c 170
triu ng. Vi li sut chit
khu 12%/nm, hi ng A c
nn u t vo mnh t ny
khng?
A. C
B. Khng
C. C th c, c th khng
D. Khng p n no trn ng
u t
quc t
ng A c mt khon tin 150

triu ng, ng u t s tin
ny mua mt mnh t vi d
kin 1 nm sau bn c 160
triu ng. Vi li sut chit
khu 11%/nm, hi ng A c
nn u t vo mnh t ny
khng?
A. C
B. Khng
C. C th c, c th khng
218
TT
11
12
13
14
15
Chuyn
mn
Cu hi
Cu tr li
p
n
u t
quc t
ng B d nh mua mt cn h,
cn h ny d tnh sau 2 nm
bn c 500 triu ng. Vi li
sut chit khu 10%, hi ng B
nn mua cn h ny vi gi bao
nhiu?
A. 350 triu ng
B. 385,57 triu ng
C. 413,22 triu ng
D. 454,55 triu ng
u t
quc t
ng B d nh mua mt cn h,
cn h ny d tnh sau 2 nm
bn c 500 triu ng. Vi li
sut chit khu 12%, hi ng B
nn mua cn h ny vi gi bao
nhiu?
A. 330,26 triu ng
B. 398,6 triu ng
C. 347,22 triu ng
D. 416,67 triu ng
u t
quc t
ng C d nh mua mt mnh
t vi gi 400 triu ng, sau 2
nm bn c 484 triu ng.
Hi vi mc li sut chit khu
bao nhiu th ng C c th mua
mnh t ny
A. 10%
B. 10,5%
C. 11%
D. 11,5%
u t
quc t
ng C d nh mua mt mnh
t vi gi 400 triu ng, sau 2
nm bn c 492,84 triu
ng. Hi vi mc li sut chit
khu bao nhiu th ng C c th
mua mnh t ny
A. 10%
B. 10,5%
C. 11%
D. 11,5%
u t
quc t
Viettel d nh vay 500 triu

USD trong 2 nm mua cng
ngh mi. Ngn hng A cho vay
theo phng thc tr c gc v
li cui k vi s tin l 616.05
triu USD. Ngn hng B cho
vay theo phng thc tr gp 2
ln gia k v cui k, mi ln
288 triu USD. Viettel nn chn
vay ngn hng no?
A. Ngn hng A
B. Ngn hng B
C. Ngn hng A hay B u nh nhau
D. Khng c cn c chn ngn hng

no
219
TT
16
17
Chuyn
mn
u t
quc t
K ton
ti
chnh
Cu hi
Cu tr li
Viettel d nh vay 500 triu
USD trong 2 nm mua cng
ngh mi. Ngn hng A cho vay
theo phng thc tr c gc v
li cui k vi s tin l 594,05
triu USD. Ngn hng B cho
vay theo phng thc tr gp 2
ln gia k v cui k, mi ln
288 triu USD. Viettel nn chn
vay ngn hng no?
Trn bng cn i k ton ca
Cng ty A nm 2008 cc s liu
nh sau: Ti sn ngn hn 50 t
ng, n phi tr 45 t ng,
vn ch s hu 30 t ng. Hy
tnh gi tr ti sn di hn ca
Cng ty A?
p
n
A. Ngn hng A
B. Ngn hng B
C. Ngn hng A hay B u nh nhau
D. Khng c cn c chn ngn hng

no
A. 35 t ng
B. 25 t ng
C. 65 t ng
D. 45 t ng
A. Ti sn di hn + Ti sn ngn hn
18
K ton
ti
chnh
Tng ti sn ca doanh nghip B. Ngun vn kinh doanh

c xc nh bng?
C. Ngun vn ch s hu - N phi tr
D. Ngun vn kinh doanh + N phi tr

A. N phi tr + Vn ch s hu
19
K ton
ti
chnh
Tng ngun vn ca doanh B. Ngun vn kinh doanh

nghip c xc nh bng?
C. Ngun vn kinh doanh + N phi tr
D. Vn ch s hu - N phi tr
A. Bng cn i k ton
20
K ton
ti
chnh
21
K ton
ti
chnh
Cc ch tiu phn tch tnh hnh B. Bo co kt qu kinh doanh

ti chnh ca doanh nghip c
C. Thuyt minh bo co ti chnh
trnh by trn?
D. Bo co lu chuyn tin t
A. Thi im
S liu trn bng cn i k
B. Thi k
ton mang tnh?
C. C A v B
220
TT
Chuyn
mn
Cu hi
Cu tr li
p
n
D. Khng c trng hp no trn

A. Thi im
22
K ton
ti
chnh
S liu trn bo co kt qu B. Thi k

kinh doanh mang tnh ?
C. C A v B
D. Khng c trng hp no trn

A. Bng cn i k ton
23
K ton
ti
chnh
B. Bo co kt qu kinh doanh
H thng bo co ti chnh trong
C. Thuyt minh bo co ti chnh
doanh nghip bao gm?
D. Bo co lu chuyn tin t
E. C 4 loi bo co trn
A. Gi tr danh ngha ca mt c phn
24
K ton
ti
chnh
Mnh gi c phn l ?
B. Gi bn ca mt c phn
C. Gi bn ca mt c phiu
D. Cc cu trn u sai
25
K ton
ti
chnh
A. Chi ph ti chnh
Khi pht hnh c phn, chnh
lch gia mnh gi v gi pht B. Doanh thu hot ng ti chnh
hnh c k ton hch ton C. Ngun vn ch s hu
vo?
D. Cc cu trn u sai
A. Thanh ton bng th ghi n

26
K ton
ti
chnh
Hnh thc no sau y cho php B. Thanh ton bng th tn dng

ngi s dng "tiu tin trc,
C. Thanh ton bng sec doanh nghip
tr tin sau"
D. Thanh ton bng sec du lch
A. T l nm gi tin mt tng ln
27
K ton
ti
chnh
Hot ng thanh ton bng th B. T l nm gi tin mt gim

lm cho?
C. Tc lu thng tin t tng ln
D. C B v C
28
K ton
ti
Cng c no sau y c tnh

A. Chng ch tin gi
lng v an ton cao nht?
221
TT
Chuyn
mn
chnh
Cu hi
Cu tr li
p
n
B. Tn phiu kho bc
C. Thng phiu
D. Hp ng mua li
29
K ton
ti
chnh
A. Li tri phiu ph thuc vo kt qu

kinh doanh ca doanh nghip
c im no sau y l c B. c hon tr vn gc khi o hn
im ca tri phiu?
C. C A v B
D. Khng cu no trn ng
A. Li sut trn th trng
B. Lm pht d tnh
30
K ton
ti
chnh
Yu t nh hng n gi tri
C. Kt qu sn xut kinh doanh ca
phiu doanh nghip trn th
doanh nghip
trng l?
D. C A v B
E. C A, B v C
A. Hu ht s tin bn c phiu tr tin
hoa hng
31
K ton
ti
chnh
Khi c ng A ca Cng ty X B. Khng g c

bn c phiu cho c ng B trn
th trng th cp th s tin m C. Tin hoa hng ca vic mua bn ny
Cng ty X nhn c l?
D. Mt t l tin nht nh i vi mi c
phiu c giao dch trn th trng th
cp
A. u t vo chng khon ca cc cng

ty nim yt trn S Giao dch
32
K ton
ti
chnh
B. u t chng khon thng qua th

Phng thc u t chng trng phi tp trung
khon no t ri ro nht?
C. Giao dch trc tip vi ngi bn c
phiu cng ty
D. C ba cch thc trn u ri ro nh
nhau
33
K ton
ti
Ngn hng huy ng vn di A. Nh nc

hn nhiu nht t ch th no?
B. Doanh nghip
222
TT
Chuyn
mn
chnh
34
K ton
ti
chnh
Cu hi
Cu tr li
p
n
C. Cc c nhn v h gia nh
D. C A, B v C
A. Cho php ngi gi tin rt bt k lc
no
Ti khon tin gi thanh ton ti B. Tr li thp nht trong cc loi tin gi
ngn hng c c im no?
C. C A v B
A. Ti thiu bng vn php nh
35
K ton
ti
chnh
B. Khng c php thay i trong sut

Vn iu l ca ngn hng qu trnh hot ng
thng mi?
C. C A v B
A. Chc nng trung gian tn dng
36
K ton
ti
chnh
Chc nng no sau y khng l B. Chc nng trung gian thanh ton
chc nng ca ngn hng
C. Chc nng n nh tin t
thng mi?
D. Chc nng "to tin"
A. Ngun vn huy ng tin gi

37
K ton
ti
chnh
i vi cc ngn hng thng B. Vn i vay t Ngn hng TW

mi, ngun vn no sau y
C. Vn t c
chim t trng ln nht?
D. Vn vay t cc t chc ti chnh khc
A. Nghip v hi oi
38
K ton
ti
chnh
Nghip v no khng phi l B. Nghip v Th tn dng

nghip v trung gian ca ngn
C. Nghip v tn thc
hng thng mi?
D. Nghip v cho vay
A. Ngn hng thng mi

39
K ton
ti
chnh
T chc no sau y c lm B. Cng ty ti chnh

trung gian thanh ton?
C. Qu u t
D. C A, B v C
223
TT
40
Chuyn
mn
K ton
ti
chnh
Cu hi
Cu tr li
p
n
A. Tng d tr bt buc i vi ngn

hng thng mi
chng lm pht, Ngn hng

TW thc hin chnh sch no B. Mua chng khon trn th trng m
di y?
C. H li sut ti chit khu
D. C A v B
41
K ton
ti
chnh
A. Ngn hng Th gii

Vit Nam, tin d tr bt
B. Kho bc Nh nc
buc ca ngn hng thng mi
C. Ngn hng TW
nm u?
D. C A, B v C
A. Li sut ca cc khon vay lin ngn

hng qua m
42
K ton
ti
chnh
Li sut ti chit khu l?
B. Li sut ngn hng thng mi cho

khch hng vay
C. L li sut ngn hng TW cho cc
doanh nghip ln vay
D. L li sut ngn hng TW cho cc

ngn hng thng mi vay
A. m bo kh nng thanh ton cho cc
ngn hng
43
K ton
ti
chnh
Mc ch ca vic quy nh t B. Thc hin chnh sch tin t

l d tr bt buc trong h
C. Tng thu nhp cho ngn hng thng
thng ngn hng thng mi?
mi
D. C A v B
A. Tc tng trng GDP
44
K ton
ti
chnh
Ch tiu no hay c dng B. Tc tng ca ch s CPI

phn nh mc lm pht?
C. Tc gim ca ch s CPI
D. Tc tng ca ch s GNP
A. Ngn sch Nh nc b thm ht
45
K ton
ti
chnh
Lm pht xy ra khi?
B. Ngn hng TW lin tc in thm tin
C. C thm ht ln trong cn cn thng

mi quc t
224
TT
Chuyn
mn
Cu hi
Cu tr li
p
n
D. C A v B
A. Ngi i vay tin
46
K ton
ti
chnh
Trong iu kin nn kinh t c B. Ngi gi tin

lm pht, ngi no sau y c C. Ngi gi ngoi t
li?
D. C A v C
E. C B v C
A. Ri ro ca khon vay
47
K ton
ti
chnh
Li sut tn dng ph thuc vo B. Thi hn cho vay

nhng yu t no sau y?
C. Cch tnh li
D. C A, B v C
A. Kt qu sn xut kinh doanh ca
doanh nghip
48
K ton
ti
chnh
B. Ti sn ca doanh nghip c ti tr
Bng cn i k ton ca doanh nh th no
nghip cho bit?
C. Quy m vn kinh doanh ca doanh
nghip
D. C B v C
E. C A, B v C
49
K ton
ti
chnh
nh gi kh nng thanh
ton n ngn hn ca doanh
nghip, ngi ta em so snh
gi tr ca cc ti sn c tnh
lng cao vi?
A. N phi tr
B. Tng ngun vn
C. N ngn hn
D. Ngun vn di hn
A. Hn ch cc mt hng nhp khu
50
K ton
ti
chnh
B. Hn ch tiu dng cc mt hng khng

Vai tr quan trng nht ca thu khuyn khch
tiu th c bit l?
C. Kch thch sn xut
D. C A v C
51
Lp k
hoch
Ci no di y l c tnh A. C c sng to.

quan trng nht ca mt ngi B. C tnh khch quan.
225
TT
Chuyn
mn
Cu hi
lp k hach gii?
Cu tr li
p
n
C. C nhiu hc vn v kinh nghim.

D. Tt c nhng cu trn.
A. B phn k ton
52
Lp k
hoch
Pht trin ngn sch cho mt k B. Nhng c ng

hoch truyn thng l nhim v C. Gim c iu hnh (CEO Chief
ca:
Executive Officer) cng ty.
D. Nhn vin truyn thng ca cng ty

A. Cc chi tit quan trng lc bt u.
53
Lp k
hoch
B. M u n tng gy s ch ca
Nhng li ch ca vic vit theo ngi c
dng kim t thp l:
C. Ngi bin tp c th ct b phn cui
ca cu chuyn i
D. Tt c nhng cu trn.
A. Phng tin trao i.
54
K ton
ti
chnh
Chc nng no ca tin t c B. Phng tin o lng v biu hin gi

cc nh kinh t hc hin i tr
quan nim l chc l quan trng
C. Phng tin lu gi gi tr.
nht?
D. Phng tin thanh ton quc t.
A. Theo cung cu hng ho.

55
K ton
ti
chnh
Gi c trong nn kinh t trao i B. Theo cung cu hng ho v s iu tit

bng hin vt (barter economy) ca chnh ph.
c tnh da trn c s:
C. Mt cch ngu nhin.
D. Theo gi c ca th trng quc t

A. S dng cc dch v ngn hng qua
th ATM v Internet
56
K ton
ti
chnh
B. S dng cc dch v ngn hng qua

Internet hoc in thoi
E- banking l:
C. S dng cc dch v ngn hng ti

im giao dch v in thoi
D. S dng cc dch v ngn hng phc

v ti nh qua Internet
226
TT
Chuyn
mn
Cu hi
Cu tr li
p
n
A. Gi m ca ca ngy hm trc
57
58
59
K ton
ti
chnh
Trn trung tm giao dch chng B. Gi ng ca ca ngy hm trc

khon H Ni, gi tham chiu C. Gi bnh qun ca ngy hm trc
c xc nh bng:
D. Gi bnh qun ca ngy lin k ngy
hm trc
K ton
ti
chnh
A. 3 triu ng
Theo lut thu thu nhp c nhn
c hiu lc t nm 2009, mc B. 5 triu ng
thu nhp ti thiu phi np thu C. 4 triu ng
l:
D. 4,5 triu ng
K ton
ti
chnh
Chnh ph quy nh chi tit thi

hnh Lut thu thu nhp doanh
nghip (TNDN) nu khon chi
ph hp l, hp l tnh thu
TNDN: "Chi ph qung co,
tip th, khuyn mi, tip tn,
khnh tit, chi ph giao dch, i
ngoi, chi hoa hng mi gii,
chi ph hi ngh v cc loi chi
ph khc theo s thc chi nhng
ti a khng qu 10%
A. Doanh thu ca doanh nghip

B. Tng s cc khon chi ph hp l
C. Cc khon chi thng xuyn
D. Tng s cc khon chi pht trin
thng hiu
A. Bng gi ti thiu ca nh nc
60
K ton
ti
chnh
Theo Lut Thu Thu nhp c B. Gi th trng

nhn, t nm 2009 thu nhp
chu thu t chuyn nhng bt C. Gi chuyn nhng ghi trn hp ng
ng sn c xc nh trn:
D. Chnh lch gia gi th trng v gi
hp ng
A. Ch doanh nghip b thm vn vo

sn xut kinh doanh.
61
K ton
ti
chnh
Ngun vn quan trng nht p

ng nhu cu u t pht trin v
hin i ho cc doanh nghip
Vit Nam l:
B. Ngn sch Nh nc h tr.

C. Tn dng trung v di hn t cc ngn
hng thng mi, c bit l ngn hng
thng mi Nh nc
D. Ngun vn sn c trong cc tng lp

dn c.
227
TT
Chuyn
mn
Cu hi
Cu tr li
p
n
E. Ngun vn t nc ngoi: lin doanh,

vay, nhn vin tr.
A. Thu
62
K ton
ti
chnh
Khon thu no di y chim B. Ph

t trng ln nht trong tng thu
Ngn sch Nh nc Vit C. L ph
Nam:
D. S hu ti sn: DNNN v cc ti sn
khc.
A. S giao dch chng khon.
63
K ton
ti
chnh
B. Tt c nhng ni din ra cc hot ng

mua v bn vn trung v di hn
Th trng chng khon trn

C. Tt c nhng ni mua v bn chng
thc t chnh l:
khon
D. Tt c nhng ni mua v bn c phiu

v tri phiu.
A. L th trng v hnh, hot ng din
ra sut ngy m v khp mi ni
B. L S giao dch th hai trong cc nc
c th trng chng khon pht trin
64
K ton
ti
chnh
Th trng OTC:
C. L th trng giao dch cc loi c

phiu ca cc doanh nghip va v nh.
D. L th trng t doanh ca cc cng ty

chng khon thnh vin.
E. L th trng bn bun cc loi chng
khon.
A. C phiu thng thng, tri phiu
chnh ph
65
K ton
ti
chnh
B. Tri phiu Chnh ph.

Nu bn cho rng nn kinh t
Vit Nam s suy sp vo nm C. Vng SJC, bt ng sn
ti, th bn s nm gi ti sn:
D. Bt ng sn, ngoi t mnh
E. Ngoi t mnh, vng SJC

F. in t v g qu.
228
TT
66
67
68
69
Chuyn
mn
Cu hi
Cu tr li
p
n
K ton
ti
chnh
A. 5%
Thu sut thu Gi tr gia tng
(VAT) nm 2009 cho sn phm B. 10%
di ng ti cc siu th Viettel C. 15%
trn ton quc l:
D. 20%
K ton
ti
chnh
Theo quy nh ca B Ti chnh

nm 2009, chi ph qung co
ca doanh nghip to thng A. C
hiu trc khi i vo hot ng B. Khng
SXKD c c hch ton vo
chi ph SXKD hay khng?
K ton
ti
chnh
Theo Lut thu Thu nhp doanh

nghip hin hnh, cc khon
chi: chi ng h cc on th, t A. C
chc x hi v ng h a
phng; chi t thin c c B. Khng
tnh vo chi ph hp l khi xc
nh thu nhp chu thu khng?
K ton
ti
chnh
A. Chi m au, thai sn cho lao ng

Chi ph hp l c tr tnh
thu nhp chu thu ca c s B. Chi tin n ca cho nhn vin
kinh doanh gm nhng khon C. Chi t thin
chi ph no?
D.Chi s nghip
B. V tr Nhn vin Kinh doanh/ Pht trin th trng

M t cng vic
Nhn vin Kinh doanh
mt s chi nhnh th ban u l i tm kim hp ng internet (ging nh bn
FPT), c p doanh s bao nhiu hp ng v gi tr hp ng trong thng (cng vic
kh mt, nhiu bn thy p lc qu b lm sau vi ba. Bn sim th th Viettel
cnh tranh d ch bn internet th chua pht...)
Cng vic i li nhiu do vy, kh tn xng (hm mnh ln ch thng bn mnh i
thanh ton tin xng ca i nhn vin k thut l 256 tr... O_O)
229
Cng vic c th:

-
Nghin cu, xy dng sn phm dch v
Qung co, truyn thng
Qun l bn hng, t chc h thng knh phn phi
Kinh doanh cc dch v gi tr gia tng
Bn hng cc dch v cng ngh vin thng cho cc doanh nghip, c quan
Chm sc khch hng
Nhn vin Pht trin th trng

-
Nhn vin PTTT lm chm sc khch hng c, pht trin khch hng mi. chu
ch tiu pht trin hng thng. i treo bng rn, khu hiu ,pht t ri, tip th....
lng thng xp theo loi A,B,C ri n lng A = 4,2tr, B = 3,5tr, C = 3.2tr, 3
thng lin tc C th ui vic. ni chung cng mt pht.cng vic ny khng i
hi bng cp my. bt c ai bng trung cp tr ln ,ngnh no cng c ht
Ni dung thi
Bi thi IQ bng ting Anh: gm 35 cu/60 pht
Bi thi nghip v: Phn 1 gm 25 cu trc nghim; Phn 2 t lun. Kin thc

ch yu v marketing, so snh phn bit, phn tch, v s marketing chin
lc,... Thi gian: 60 pht
Ngn hng cu hi thi

1. Trc nghim - Nhn vin kinh doanh/ bn hng
TT
Chuyn
mn
Cu hi trc nghim
Cu tr li
p n
Nhn vin KD/ bn hng
Bn
hng
thuyt phc nhng

A. Trch dn cc s liu thng k
ngi khc rng bn l
B. K mt s chuyn vt v bn thn
ngi ng tin cy, bn cn
C. Kt hp c hai cch trn
phi
B.
Bn
hng
Lee Iacocca c coi l

ngi bn hng gii nht
ca th k XX. Cu no
trong nhng cu sau y
thuc v ngi thuyt phc
siu hng ny:
C.
A. Chng ta cn phi hp nht, c gng ti

a t c nhng thnh cng mi.
B. Sau mi n lc. tri tim chng ta cm nhn
bui bnh mnh v c tr trung li.
C. Cng vic ca ngi lnh o l mang ti
230
TT
Chuyn
mn
Cu hi trc nghim
Cu tr li
p n
Nhn vin KD/ bn hng
nhng tin xu, khin mi ngi tin vo nhng

iu h khng mun tin, ri ng ln v lm
nhng vic h khng mun lm.
Bn
hng
A. Lm nhng ngi nghe/ngi c cm thy

Vic lp li cc t hoc ng kh chu
mt cch c ch nh
B. To n tng n iu
C.
C. L mt cng c thuyt phc hiu qu

A. Mt cch ch thch cui trang
Bn
hng
o ng khi ni l
B. Mt cch din t, trong cc t na cu

u c s dng theo mt cch mi na cu
sau
B.
C. Mt k thut vn chng c cc hc gi
s dng
Bn
hng
Bn
hng
Bn
hng
Ngoi cc k nng giao tip

ng x v k nng bn
hng, cc kin thc v kinh
doanh, v c bit l mt
thm m ca nhn vin bn
hng cng kh quan trng.
Trong bn hng trc tip,
trang tr trng by p l:
lng nghe mt cch
thnh cng, bn cng cn
phi tin rng lng nghe
cng l mt th mnh. Do
x hi ca chng ta qu ch
trng vo k nng ni trong
giao tip v trong cng vic,
ngi bit lng nghe c th
lng lng tc ng ngc li
mt cch mnh m. Ngi
khng bit lng nghe l
nhng ngi:
A. Mt cch ph din
B. Thin v hnh thc
C. Mt cch tip th, bn hng tt trong im lng
D. Khng theo mt tiu chun no c
A. Ngt li ngi ni (khng kin nhn) hoc

ni qu nhiu.
B. Khng giao tip bng mt (mt nhn quanh
qut). Khng ch n ngi ni.
C. a ra nhng li khuyn khng c mong

i hay qu bn rn nn khng th lng nghe.
D. C 3 trn
Bn hng thi hi nhp cn A. Nhy mt

phi vn minh v phc v B. N ci
chuyn nghip mi gi C. Dng iu
231
TT
Chuyn
mn
Cu hi trc nghim
Cu tr li
p n
Nhn vin KD/ bn hng
c khch hng v th D. V mt
kinh doanh bn l truyn
thng Vit Nam mi pht
trin c. Hy c....... tht
ti to ra s thng
thng cm xc vi khch
hng khi h va gh vo
ca hng ca bn. Khi
khch hng bt gp c
...... ti tnh ca ngi bn
hng ti ca hng, lc h
s c cm xc tht c bit
v c cm tnh ngay vi
ngi bn, sn phm v ca
hng ca bn. T cn thiu
bn trn l?
Bn
hng
Bn
hng
Trong trng hp cuc tip

xc vi khch hng khng
xy ra mt cch thun tin
(thng l th), bn c th
cn phi bit cch vt qua
nhng ro cn, phn bin
ca khch hng c th
xc tin thnh cng mt
giao dch bn hng. Khi
khch hng t ra do d, bn
s lm g thuyt phc
khch mua hng?
Nn tin hnh theo cc bc sau:

B1. D hi tm hiu nguyn nhn v sao
khch hng do d?
B2. Sau khi bn nm c c th rng s
ng vc ca khch hng l do mt c im
ca sn phm hay mt li ch cho khch hng,
bn t cho khch hng bit rng bn hiu r s
ng vc ca khch hng l do u?
B3. Bn chng minh vi bng chng c th
xua tan s ng vc ca khch hng.
B4. Cui cng, bn nn tm hiu li xem khch
hng c cn do d na hay khng?
Xng tn c nhn l mt trong nhng m

Nh tn khch hng l mt thanh ngt ngo nht m khch hng mun
trong nhng k nng cn c c nghe t bn.
trong giao tip. Bn hy nu - Vic xng h bng tn ring trong cuc ni
tc dng ca vic nh tn chuyn vi khch hng s cho thy bn nhn
khch hng v nn s dng nhn h vi t cch mt c nhn ni ring ch
tn ring ca khch hng khng phi i tng khch hng chung chung,
nh th no?
qua th hin s tn trng ca bn vi khch
hng.
232
TT
Chuyn
mn
Cu hi trc nghim
Cu tr li
p n
Nhn vin KD/ bn hng
- Hy dng tn ring ca h khi bn ni li

cho hi, cm n, tm bit, lm cho bu
khng kh tr nn nh nhng, thn thin hn.
- Tuy nhin, bn ng s dng tn ring ca
khch hng mt cch qu thng xuyn bi v
n c th khin khch hng kh chu, hy s
dng vo lc u v lc kt thc cuc hi thoi.
10
Bn
hng
Trong bi cnh th trng

cnh tranh khc lit nh
hin nay, ngi bn hng
lun lun chu mt p lc
rt cao v ch tiu bn hng
(doanh thu, khi lng).
Nhm ti u ha hot ng
bn hng, ngi bn hng
cn phi xc nh c
khch hng trin vng trc
khi tin hnh tip cn. Mt
bc quan trng trong quy
trnh bn hng l thm d
nhu cu v phn loi cc
khch hng. thc hin
tt bc ny bn cn phi
lm g? Ly v d p dng
trong thc tin?
Ch quan st v t cc cu hi gi m (VD:
Em c th gip g cho anh/ch? Dng sn
phm/model no m anh/ ch ang quan
tm/tm kim? Mc gi khong bao nhiu?
Tiu ch/Chc nng th no?)
Vai tr ca lng nghe:

- Lng nghe kin ca ngi khc, iu ny
gip chng ta ci thin dch v ca chng ta
trong tng lai.
11
Bn
hng
Bn hy cho bit vai tr ca

lng nghe trong giao tip.
Lm th no lng nghe
c hiu qu?
- Mi ngi thng c n tng khng tt vi

nhng ai ch bit gii quyt cc li phn nn
m khng thc s lng nghe nhng g h ni.
- Khi bn thc s lng nghe khch hng, mt
cm gic thoi mi, d chu s xut hin trong
lng mi khch hng- bi v s lng nghe chn
thnh l kh him hoi, thm ch ngay c khi
bn nh v gia nhng ngi thn.
- Lng nghe to cho khch thy bn tn trng,
233
TT
Chuyn
mn
Cu hi trc nghim
Cu tr li
p n
Nhn vin KD/ bn hng
nh gi cao h v quan tm n h.
Lm th no lng nghe c hiu qu?
- Nhn vo ngi ni
- Khng ngt li khi cha tht cn
- Khng vi vng tranh ci hay phn xt
- Hi hiu r vn
- Nhc li ni dung
- Din gii ni dung
- N lc v tp trung
- Tm ra chnh
- Khng v on
- Ghi chp thng tin c bn
12
Dch
v
khch
hng
A. Lun ng.
Khi mt khch hng phn B. Hu nh ng.
nn, anh ta:
C. Lun di tr.
D. Lun l khch hng

A. C tui th khng hnh phc.
13
14
Dch
v
khch
hng
Dch
v
khch
hng
B. C bn tnh cu knh di truyn.

Nhng khch hng hay C. C vn trong cc mi quan h c bn ca
h.
phn nn l ngi:
D. ang gip bn nhn ra nhng khim khuyt
v nhng vn khng my hiu qu trong
cng ty ca bn
A. Nhng cc bng nht vo tai v cc ti

ct m.
Phn thng ln nht dnh B. Thuc gim cng thng thn kinh hay cc
cho cc nhn vin dch v thuc cha au u khc.
khch hng l:
C. S cng nhn v cm kch.
D. Cc kho hc kim sot cn gin d
234
TT
Chuyn
mn
Cu hi trc nghim
Cu tr li
p n
Nhn vin KD/ bn hng
A. Customers Rarely Matter (Nhng vn

him lin quan ti khch hng).
15
Dch
v
khch
hng
CRM l vit tt ca cm t:
B. Cant Remember Much (Khng th nh

nhiu).
C. Customers Rudimentarily Managed (Qun
l s b khch hng).
D. Customer Relationship Management (Qun

l mi quan h khch hng)
A. Mt vi iu khng mang ngha g c.
16
Dch
v
khch
hng
B. c lng nghe v xc nhn cc kin ca

Nhng khch hng phn h.
nn mong mun:
C. X hi.
D. c tr thnh c ng hng u ca cng

ty
A. Phi cp ti dch v khch hng trong
bn b co nhim v.
17
Dch
v
khch
hng
B. t nht 18,3% nhn vin lm vic trong

Mt cng ty c xem l c phng ban dch v khch hng.
nh hng ti khch hng: C. Cc nh qun l tng tri qua v tr nhn
vin dch v khch hng.

D. Dch v khch hng phi c nhn mnh
trong mi phng ban
A. Mt chng trnh chm sc y t cho cc
khch hng.
18
Dch
v
khch
hng
B. Mt cm t ly ng mt v rt bt mt
trong cc ti liu qung co ca cng ty.
Chm sc Khch hng l:
C. Mt chng trnh mi ni m cc khch

hng t mnh chm sc cho bn thn.
D. Mt trit l m ti khch hng c bao

bc trong mt s quan tm chu o, thm ch
c trc khi vn pht sinh
19
Bn
hng
Nhn vin chm sc khch A. Thi i vi cng vic.

hng khng ng chun
235
TT
Chuyn
mn
Cu hi trc nghim
Cu tr li
p n
Nhn vin KD/ bn hng
mc l vn thuc v?
B. Suy ngh trong cng vic.

C. Hnh vi trong cng vic.
D. Thc hin cng vic.
A. H s hc cch tha mn khch hng.
20
21
Bn
hng
Bn
hng
B. H s sn lng coi phc v khch hng l

Khi nhn vin chp nhn quan trng nht.
tha mn nhu cu khch
hng l nhim v quan C. H s ch tm vo khch hng v chm sc
khch hng.
trng nht, th?
D. H s u tin chm sc khch hng hn tt
c cc cng vic khc.
A. Trc y.
Chm sc khch hng l
lm nhng vic cn thit B. ang c.
tha mn nhng khch C. Trong tng lai.
hng?
D. Ca i th
A. V tm khch hng mi kh khn hn duy tr

khch hng c.
22
Bn
hng
Ti sao gi khch hng B. V khng c thi gian tm khch hng mi.

ang c l cc k quan C. V khng cn khch hng mi tm do i
trng?
th chim gi.
D. V trnh tn hi thng hiu khi b mt

khch hng c.
A. ng, v vy mi c lc lng bn hng.
23
24
Bn
hng
Bn
hng
B. ng nhin, v l h qu tt yu ca th
Nu doanh nghip ca bn trng cnh tranh.
mt khch hng th bn li
C. Sai, v khng th tm c khch hng mi.
c khch hng thay th?
D. Khng chnh xc. v tm khch hng mi l
kh khn.
iu m a s khch hng A. C gi r.
mong mun hn c t sn
B. C cht lng tt.
phm, dch v h mua l
C. Hnh thc p.
chng phi hon ton?
236
TT
Chuyn
mn
Cu hi trc nghim
Cu tr li
p n
Nhn vin KD/ bn hng
D. Mi v l.
A. Tin ca h.
25
Bn
hng
Khch hng c quyn la B. Suy ngh ca h.

chn v 2 iu: mt l sc
C. C th trng rng ln.
mua ca h,v hai l:
D. C s cnh trnh
A. H s s khng chiu ni khch hng, t

s c gng hn.
26
Bn
hng
B. H s hiu ngha ca vic chm sc khch

Khi nhn vin chp nhn hng.
khch hng l ngi quan
C. H s on kt hn trong cng vic gip
trng nht, th?
khch hng.
D. H s s sai lm v khng dm trnh thng

vi khch hng.
27
Bn
hng
A. Cp trn ca bn.
Ch duy nht mt ngi c
th cho bit bn c ang B. Khch hng ca bn.
thc s tha mn nhu cu C. ng nghip ca bn.
hay khng. Ngi l?
D. Chnh bn thn bn.
A. Gi c v cht lng.
28
Bn
hng
.l mt phn quan B. Thng tin.

trng ca dch v khch
C. Thi , hnh vi v nng lc ca nhn vin.
hng
D. Hiu bit khch hng.
A. ng, v khch hng mun vy.
29
Bn
hng
30
Bn
hng
Cung cp cho khch hng B. ng, nhiu khch hng thy n tng hn.
nhiu hn mong mun ca C. Khng cn thit, v khch hng ch mong
h mt cht l mt chnh sao p ng mi mong mun.
sch tt. iu ny l?
D. Sai, khch hng khng th bit ta cung
cp cho h nhiu hn.
Ti sao trao i bng mt A. V nh mt l ca s ca tm hn.
khi gp g vi khch hng B. V n cha ng nhiu s b n ca lng
l rt quan trng?
ngi.
237
TT
Chuyn
mn
Cu hi trc nghim
Cu tr li
p n
Nhn vin KD/ bn hng
C. V n th hin s trung thc, t tin.

D. V chng ta c th chun b n phng th
khi khch hng tn cng.
31
Bn
hng
A. i hi c th lm.
ca khch hng c th
nhiu hn l bn , B. Nhu cu p ng.
ng ch hy la chn hai C. Mong mun ngh.
t cn thiu vo du ""?
D. Suy ngh gng sc.
A. ng, v li ni phi i i vi hnh ng.
32
33
34
Bn
hng
Khi giao tip vi khch

hng nhng c ch ca
chng ta th hin cng quan
trng nh nhng g chng ta
ni?
B. ng, v n minh ha thm cho nhng g

chng ta ni.
C. Sai, v khch hng thng kh chu vi
nhng c ch ca chng ta.
D. Sai, v c ch l nhng hnh ng t nhin

pht sinh khng c tc dng.
Bn
hng
A. To dng uy tn vi khch hng th kh.

, nhng lm mt uy tn
th rt d, ng ch hy B. Tm c khch hng th kh.
la chn hai t cn thiu C. Chm sc khch hng th kh.
vo du ""?
D. Hiu nhu cu khch hng th kh.
Bn
hng
Chm sc khch hng l

phc v khch hng theo
cch m h c phc
v, ng ch hy la chn
hai t cn thiu vo du
""?
A. Mong mun.
B. L ra phi.
C. Bt buc phi.
D. Lun i hi phi
A. Sn sng tha th cho chng ta.
35
Bn
hng
C th c nhiu khch hng B. Vn mua hng ca chng ta bnh thng.

khng hi lng vi chng
ta, nhng h li khng than C. Khng mua hng ca chng ta na.
phin v
D. Suy ngh c nn mua hng ca chng ta tip
hay khng.
238
TT
Chuyn
mn
Cu hi trc nghim
Cu tr li
p n
Nhn vin KD/ bn hng
A. ng, v h l ngi qun l ca chng ta.
36
Bn
hng
Ch duy nht cp trn ca

bn mi cho bn bit nhng
khim khuyt trong vic
tha mn khch hng ca
bn?
B. ng, v h nhn c nhng s phn nh

trc tip t khch hng.
C. Sai, chnh bn mi bit c nhng khuyt
im.
D. Sai, khch hng mi c th ni r khim

khuyt ca bn
A. C thi tch cc trong ngh nghip.
37
Bn
hng
Ngi bn hng chuyn B. Bit nhiu k nng ng dng.

nghip l ngi:
C. y kin thc chuyn mn.
D. C 3 kin trn.
A. Tip cn li.
38
Bn
hng
Bc u tin trong quy B. Phn loi khch hng.

trnh bn hng l:
C. Cho hi.
D. t cu hi.
A. Trm tnh.
39
Bn
hng
Khi tip xc vi khch B. Im lng, ch khch hng bc l nhu cu.

hng, ngi bn hng lun
C. Thn thin, ci m.
phi gi thi :
D. Hot no.
A. Nhn soi mi.

40
Bn
hng
Mun phn loi c khch B. Bt tay khch hng.

hng ta phi:
C. Ch quan st v t cu hi.
D. Hi xem khch hng c bao nhiu tin.

A. C nng lc c bit.
41
Bn
hng
B. C kh nng mua hng nhng cha c yu

Khch hng tim nng l cu.
ngi:
C. Hon ton khng c kh nng thanh ton.
D. Khng c nhu cu mua hng.
239
TT
Chuyn
mn
Cu hi trc nghim
Cu tr li
p n
Nhn vin KD/ bn hng
A. Trnh din Demo, gii thiu sn phm.

42
Bn
hng
B. Ch ra cc u th c trng ca sn phm.
thuyt phc khch hng
C. Gn u th sn phm vi ng c mua ca
ta nn:
khch hng.
D. C 3 trn.
A. nh vo lng t i ca khch hng.
43
Bn
hng
B. Hp dn khch hng bng cc chng trnh

Cht bn hng bng vic khuyn mi.
khng th b l l vic:
C. Khi ngun sng to.
D. Kch thch tr tng tng ca khch hng.

A. Ci v xin li.
44
Bn
hng
B. Hi li khch hng v chng minh sn phm

Khi khch hng c s phn tt.
nn v cht lng sn phm
C. Lng nghe v chia s, thuyt phc bng cc
ta nn
im mnh ca sn phm.
D. Gi cp trn ra x l.
A. Gii thiu khch hng i hng khc r hn.
45
Bn
hng
B. Nghe vi thi kh chu.

Nu khch hng phn nn
C. Lng nghe tch cc, thuyt phc bng cc
v gi c, ta nn:
tin ch hu mi.
D. Bo co cp trn.
A. Gii thiu r v sn phm.
46
Bn
hng
Yu cu c bn nht khi B. a ra c nhng u th ni bt.

vit th bn hng:
C. Thu ht ch ca khch hng.
D. Thc y hnh ng.

A. Mt cch ph din.
47
Bn
hng
B. Thin v hnh thc.

Trong bn hng trc tip,
trang tr trng by p l: C. Khng theo mt tiu chun no c.
D. Mt cch tip th, bn hng tt trong im
lng.
240
TT
Chuyn
mn
Cu hi trc nghim
Cu tr li
p n
Nhn vin KD/ bn hng
A. Khch hng Nhn vin bn hng Qun

l.
48
Bn
hng
B. Khch hng Trng ca Qun l.

Quy trnh tip nhn v x l
C. Khch hng Nhn vin bn hng
khiu ni l:
Trng ca Qun l.
D. Khch hng Nhn vin bn hng

Trng ca.
A. Thi phc v.
49
Bn
hng
Nguyn nhn khin khch B. Cht lng sn phm.

hng khng quay tr li vi
C. Gi c sn phm.
chng ta:
D. C 3 nguyn nhn trn.
2. T lun - Nhn vin kinh doanh/ bn hng
TT
Dng
cu
hi
Cu hi t lun
Gi tr li
Nhn vin kinh doanh/ bn hng

Vi cp trn:
- Ni chuyn ring vi cp trn, kho lo

Gi nh bn l ngi ph trch
ch ra rng vic cp trn nhn bo co
nhm. C mt nhn vin trong
cha c k duyt ca trng nhm l cha
nhm ca bn bo co mt s
ng trnh t, dn n sai st, ngh cp
liu ln mt ph trch cp cao hn
trn ln sau ch hn.
bn (bo co ny khng qua bn),
- Trong thm quyn cho php, ch ng tm
nhng chng may s liu trong bo
hiu s vic c bin php h tr cp
co a ra b sai (do li tnh ton
Tnh
trn gii quyt s vic
excel, hoc do nhn vin cha
hung
kinh nghim khi x l s liu), nh Vi nhn vin:
hng n nhng quyt nh qun
- Hp nhm nhc nh, khin trch i
tr ca cng ty. Trong trng hp
vi nhn vin sai phm, rt kinh nghim
bn s lm g (vi cp trn v vi
c nhm (khng k lut qu nng bi vic
nhn vin ca mnh)? Bn hy gii
bo co khng thng qua trng nhm l
thch r ti sao bn la chn cch x
li ca nhn vin, tuy nhin hu qu ca
l nh vy?
bn bo co sai khng ch do mnh nhn
vin, m cn do s sut ca c cp trn
khi s dng chng)
241
TT
Dng
cu
hi
Cu hi t lun
Gi tr li
- ngh nhn vin chuyn li bo co cho
bn thn, cng nhn vin phi hp vi
cc bn lin quan gii quyt s vic.
Mt ngi khch bc chn vo

ca hng, gp bn vi v bc bi.
Anh ta cho bit cch y 10 ngy
anh ta mua SIM ti ca hng t
nhn vin X. Sau khi c hng
dn anh ta kch hot SIM theo
nhng g X ni. Tuy nhin, sau ,
anh ta pht hin chng trnh
khuyn mi m X gii thiu cho
chic SIM m anh ta mua ht
hn. Ngoi ra, ngay c khi cn hn,
th nhng li ch m n em li
Tnh cng khng c ng nh qung
hung co ca hng. Khi i gp mt X
nhng pht hin ra X khng cn lm
ca hng na, v khch thc s
tc gin v bt u kt ti Viettel l
la o, khng lm ng nhng g
cam kt vi khch hng. Anh ta da
s khng yn chuyn ny v yu
cu c gp cp cao hn ca bn
phn nh, do s a tin ln bo
nu khng p ng yu cu ca
mnh. Vi t cch l nhn vin giao
dch ca Vietttel, Anh/ch hy x l
tnh hung ny nh th no?
- Xin li khch hng v nhn vin kia gii

thch khng r rng khch hng hiu
nhm v sn phm, dch v ca Viettel.
"Khch hng s dng dch vu ADSL

ca Viettel t cui thng 3/08 trong
t khuyn mi tng modem. Nhng
sau khi dng khong 1 thng th
Tnh modem c vn . Khch hng
hung mang Modem n ca hng i i
m chnh sch ca hng th khng
c lm nh vy. Bn hy a ra
gii php ti u lm va lng
khch hng ny?
- Khng nh vi khch hng Viettel c chnh

sch bo hnh y cho khch hng, tuy
nhin bo hnh mc no phi xc nh
nguyn nhn ca vic hng hc trc.
- Hi chi tit li v nhng g khch hng

ang phn nn v khng hi lng, c th v
khch hng hiu cha ng th gii thch li
cho khch hng hiu, t vn thm v u
im ca gi cc khch hng ang s
dng (nn s dng km cng vn, cc t
ri, vn bn to s tin tng cho khch
hng)
- Nu c th th mi ca hng trng trc
tip ra xin li thm vi khch hng
khch hng tin tng rng "s khng
chuyn nghip, s thiu chu o vi
khch hng" ca ngi nhn vin c
khng phi l s khng chuyn nghip, chu
o ca c ca hng, c h thng, v
chng t rng phn nh ca khch hng
thc s c ghi nhn.
- Cm n khch hng v "c nhng khch
hng nh anh/ch, Viettel mi c c s
pht trin nh ngy hm nay", nht nh
s phc v khch hng tt hn trong nhng
ln tip theo
- Tm hiu trc tc ca modem t chnh

khch hng v modem, nu trc trc c th
khc phc c th khc phc lun, khng
khc phc c th chuyn b phn k
thut, hn khch hng ngy tr.
242
TT
Dng
cu
hi
Cu hi t lun
Gi tr li
- Nu c modem thay th th chuyn khch
hng dng thay trong thi gian bo hnh
Khch hng n yu cu thay i

a ch gi thng bo cc. Theo
quy nh ca viettel, ch khch hng
ng tn trn Hp ng ng k s
dng dch v mi c yu cu thay
i, tuy nhin khch hng ny
Tnh khng phi l ngi ng tn trn
hung Hp ng. Bn gii thch vi khch
hng l do khch hng khng th
thay i a ch thu bao cc.
Khch hng hi : Ln trc ti ra
yu cu th lm c, ti sao ln
ny li khng th i c?. Bn
x l tnh hung ny nh th no?
Khch hng s dng dch v ADSL

ca Viettel n yu cu kim tra ti
sao my nh khch hng khng th
vo mng c. Sau khi kim tra
bn pht hin ra do t ng
truyn. Bn ha vi khch hng
Tnh s c ngi khc phc ngay s c
hung trn v khch hng c th s dng
c dch v trong vng 12h. Tuy
nhin 01 ngy sau khch hng quay
li vi thi rt bc tc, phn nh
khch hng vn khng th vo c
mng. Trong trng hp ny bn x
l nh th no?
- Gii thch cho khch hng khng phi chnh

ch khng th i c a ch thng bo
cc, nhn mnh y l v quyn li ca
khch hng ("Nu ngi no ra ca
hng cng yu cu thay i cc thng tin
thu bao ca chnh anh/ch m bn em chp
nhn thay i khi cha c s ng ca
anh/ch th hn anh/ch s rt khng hi
lng)
- Gii thch nu trc y khch hng thay
i c (nu c) th do nhn vin lm
sai, ngh khch hng li thng tin ln
giao dch iu tra, c bin php x l
nhn vin => Cho KH hiu nguyn tc lm
vic nht qun ca h thng, sai (nu c) l
sai ca c nhn.
- Hng dn cho khch hng cc bc, giy
t cn thit khch hng c th thc hin
c thay i thng tin (VD: cn giy y
quyn ca chnh ch, v.v...)
- Xin li khch hng v lm vic m cha xc

nhn li vi khch hng v kt qu
- Kim tra li nguyn nhn v sao cha khc
phc c s c
- Trc mt khch hng ngh cc b phn
lin quan thc hin ngay lp tc cc gii
php khc phc mng cho khch hng
- Xin li khch hng mt ln na v hn sau
bao lu s lin lc trc tip vi khch hng
thng bo tnh hnh x l
243
TT
Dng
cu
hi
Cu hi t lun
Khch hng ti ca hng mua sn

phm A. Khi bn a ra gi ca sn
phm, khch hng t cu hi Ti
Tnh
sao ln trc ti mua sn phm
hung
ny vi gi thp hn ln ny?.
Bn s tr li khch hng nh th
no?
Gi tr li
- Hi k khch hng trc y mua hng vo
t no bit cc d liu t bn hng
v chng t ho khch bit cc bc gii
thch tip theo l c cn c
- Nn a ra cc l do hp l chng minh
cho gi c tng, v d: Tuy l cng sn
phm nhng ln ny chng c tch hp
nhiu tnh nng hn, hoc c nhiu dch v
ph tr, i km hn.
- Nguyn nhn ca gi c tng th c nhiu:
cung - cu, trc y r hn l do trong t
khuyn mi, v.v...
* Nhn vin t vn cho khch hng theo
nguyn tc khng so snh trc din, c th
dch v ca Viettel so vi cc dch v ca
mng khc (tuy nhin nhn vin cng cn
phi bit v hiu dch v cc mng khc):
- Gii thiu v cch tnh cc ca Viettel,
nhn mnh Viettel l doanh nghip tin
phong/i mi trong cch thc tnh cc c
li cho khch hng.
Khch hng ti hi v mt ch
tnh cc ca Viettel ti ca hng v
Tnh
yu cu bn so snh vi ch ca
hung
cc hng khc. Bn x l tnh hung
trn nh th no?
- Nu bt cc u im v ch tnh cc
ca Viettel, cch tnh cc ph hp vi mi
i tng s dng dch v.
- i vi nhng khch hng vn c ngh
so snh gi cc: thnh thc xin li khch
hng km mt n ci, ni cho khch hng
bit v s tn trng i th v nguyn tc
cnh tranh lnh mnh ca Viettel: "Tha
anh/ch, em rt ly lm tic v mc d bit
ch tnh cc ca Viettel u im hn
nhng em khng th a ra d liu so snh,
l mt s khng cng bng vi i th
cnh tranh. Anh/ch c th tm hiu thm
trn website ca Viettel v ca cc mng
khc".
- Khng qun cm n khch hng quan
244
TT
Dng
cu
hi
Cu hi t lun
Gi tr li
tm ti dch v ca Viettel v hn hnh
c phc v khch hng.
Mt khch hng k hp ng s
dng theo hnh thc thu bao trn
gi! Sau thi gian di s dng,
khch hng ny c vic v qu nn
khng mun s dng na v mun
ngng Hp ng. Khch hng
n i l ca Viettel tin hnh
cc th tc ngng hp ng v
mun cht cc. Nhng cng vic
trn khng th thc hin c v l
do: Nhn vin giao dch khng th
Tnh
truy cp mng ni b c, nn
hung
khng th tra cu cht cc cho
khch hng ny c. Tuy nhin v
s nu khng cht c cc thng
ny th sang thng sau khch hng
s b mt thm chi ph cc thu bao
nn khch hng ny nht nh khng
ng v ni gin i gp ca hng
trng hu dch v ngay lp tc.
Vi trch nhim l ca hng trng,
anh/ch hy gii quyt tnh hung
nu trn gi li khch hng ny.
Mt khch hng s dng ADSL ca
Viettel kh lu t nm 2006 n
nay. Lc k hp ng th c nhn
userID do Viettel cung cp, nhng
qua n u nm 2009 th Viettel t
thay i userID ca khch hng
Tnh ny thay i phn cui ca userID
hung t
XXXX@viettel.vn
thnh
XXXX@homen m khng c bt c
khng bo g, lm gin on cng
vic lm n ca khch hng ny,
khch hng phi kim tra ton b
thit b ca mnh: modem, my vi
tnh, ng dy... thy khng c h
- Dng tt c cc knh h tr (nu c th)

gii quyt cho khch hng.
- Trng hp cc knh h tr khng th gii
quyt c ngh khch hng li s
in thoi lin lc, khi no tra c cc s
gi in khch hng ra ca hng Viettel
thun tin nht np cc.
- Lm ht cc th tc cho khch hng trc
khch hng yn tm s khng pht sinh
cc thng sau.
- Thnh thc xin li khch hng v s sut

trn ca Viettel.
- Khng nh v tnh h thng, Viettel gi
thng bo cho khch hng; s iu tra l do
khch hng cha nhn c thng bo v
c phc p vi khch hng sau.
- Hi thm v lch s, tnh hnh s dng dch
v Viettel ca khch hng Nhm nh
gi v tr ca Viettel trong suy ngh ca
khch hng.
- C nhng cu hi gn kt khch hng:
"Anh/ch dng dch v Viettel t nm 2006,
n nay gn 4 nm, phn no anh/ ch
245
TT
Dng
cu
hi
Cu hi t lun
hng g sau khch hng ny gi
ln tng i yu cu h tr k thut
th c bo l userID thay i
theo cch t tn mi ca Viettel! v
c yu cu update li userID
ci t trong Modem. Cm thy
khng hi lng v cung cch phc
v, khch hng ny n ca hng
gp bn i hu dch v. Bn s
gii thch v thuyt phc khch hng
ny th no khch hng tip tc
s dng dch v ca Viettel.
Gi tr li
cng cm nhn c cht lng dch v
do Viettel cung cp, s sut ln ny bn em
s khng bao gi xy ra mt ln na".
- C nhng cu hi gn vi li ch ca khch
hng: "Em bit l do li bn em, tuy nhin
nu anh/ch s dng dch v ca nh cung
cp khc, anh/ch s phi lm mi li ton
b h thng, k c user, trong khi dng tip
Viettel anh/ch ch cn thao tc n gin l
i li phn cui ca user".
- Gii thch bng li ni km ti liu, t ri

cho khch hng
10
11
Mt v khch ti ca hng v ni
vi bn anh ta mun tm hiu v tt
c cc gi cc trc khi mua hng.
Khi bn gii thiu cho v khch ny
tng gi cc, anh ta t ra v hiu
v yu cu ni tip v cc gi khc.
Tuy nhin, khi ang ni sang gi
Tnh cc mi, anh ta li quay li hi lin
hung tc v gi cc c v t ra khng
hiu cng nh khng nh g v
nhng iu va c gii thiu. Sau
mt lc anh ta kt lun l chng
trnh v ch phc tp qu v
khng c nh mua na. Bn hy
x l tnh hung trn khch hng
s dng dch v ca Vietttel.
- Bng cc cu hi m hoc hi li khch

hng v cc iu khch hng cha hiu.
Sau mt thi gian lm vic cho hng

vin thng A, bn c tuyn dng
Tnh vo Viettel lm vic. Khi bn lin
hung h li vi mt khch hng c thng
xuyn mua hng gii thiu v cc
dch v mi ca Viettel, bn but
ming ni rng y l nhn hiu tt
- Khng nh li vi khch hng dch v ca

Viettel la mt trong nhng dch v tt nht
hin ti trn th trng.
- Trong cng mt thi im gii thiu nhiu

dch v th ch nn gii thiu cc chnh,
ng thi km so snh cc iu kin s
dng chng vi nhau (VD: Mc tiu dng
di 100.000 /thng th dng Economy,
trn th dng Basic+)
- C cc cu hi ngc li cho khch hng
tm ra c sn phm, dch v ph hp nht
vi khch hng, qua i su vo gii thiu
dch v ny (VD: Nu anh/ch c nhu cu
xem tin tc, c bo, cc dch v Internet
di 300 MB/thng th dng gi cc D50)
- Cho d khch hng khng ng s dng
dch v lun lc th hy li cc t ri,
qung co cho khch hng.
- Gii thch cho khch hng hiu vic cnh

tranh gia cc cng ty ngy mt a ra
dch v tt hn l vic din ra hng ngy,
246
TT
Dng
cu
hi
Cu hi t lun
Gi tr li

nht trn th trng. Khch hng
kh chu v phn ng gay gt, cho
rng trc y bn la ng ta
khi ni rng hng Vin thng A l
hng Vin thng tt nht trn th
trng. Bn s ng x ra sao?
12
Trong nhm m bn qun l c mt

nhn vin lm vic trong mt
thi gian kh lu, nhng khng c g
ni tri so vi mt bng chung ca
Tnh nhm. Thi gian gn y, c ta c
hung mt s biu hin l ng trong cng
vic v khng hon thnh c cc
vic c giao. Vi t cch l ngi
ph trch nhm, bn s lm g trong
tnh hung ny?
v ngi c li l khch hng. Trc y

vin thng A l tt nht, tuy nhin hin ti
khc
- a ra cc dn chng chng minh cho dch
v ca Viettel l dch v tt
- Ni chuyn ring vi nhn vin v tnh
hnh cng vic gn y ca c ta, th hin
cm gic khng hi lng v kt qu c ta
thc hin (ni chuyn vi trng thi gip
tch cc)
- Tm hiu nguyn nhn v vic khng hon
thnh nhim v ca nhn vin ny.
- Nu l nguyn nhn ch quan ca nhn vin
ngh bn thn khc phc lm
tt cng vic.
- Nu nguyn nhn khc, cng vi cc thnh
vin khc trong nhm gip nhn vin
ny.
- Nu v nhng nguyn nhn khng tch cc,
sau mt thi gian ngh ci thin cht
lng cng vic m vn khng t Gi
kin ln trng phng.
Cu hi phng vn tham kho

-
GSM (cu trc h thng, v s , cc knh, phading...)
K thut chuyn mch (trng chyn mch khng gian, thi gian, u nhc
im...)
Thng tin quang (cu trc si quang, nguyn l...)
CDMA (so snh)
C. V tr Nhn vin C in
Nhn vin c in thc t m nhn 3 mng l: My iu ha ca trm BTS, My
n, Accqui. Lm gi hnh chnh nhng i lc phi lm ngoi gi khi pht sinh s
c.
247
M t cng vic
-
Xy dng k hoch bo tr, bo dng h thng my mc ca chi nhnh, tp

on theo nh k.
Sa cha khc phc cc s c h hng, trc trc k thut ca h thng my

mc khi c pht sinh.
Phi hp vi cc k s cng nhn k thut chy my khc phc tm ra nhng

nguyn nhn s c h hng trong qu trnh vn hnh my.
Bo tr, sa cha tng i in thoi v h thng cp in thoi, Internet ton

h thng, m bo cc thit b vn phng hot ng n nh khng gy kh
khn cho cc n v trong cng vic thng tin lin lc ni b, bn ngoi.
Thit k, sa cha, lp t bo dng h thng in ca chi nhnh, tp on
Qun l, sa cha, bo dng h thng thit b s dng in khc ca chi

nhnh, tp on.
Ni dung thi
-
Trc nghim IQ: 10 cu - 10 im
Hiu bit Viettel v X hi: 10 cu - 10 im
Kin thc chuyn mn: 30 cu - 40 im
T lun: 02 cu - 40 im
Ngn hng cu hi thi

1. L thuyt chung
TT
Thit
b
L thuyt chung
Ni dung cu hi
Nhn vin c in
Phng n tr li
p
n
A. Nng cao h s Cos t nhin.

B. Nng cao h s Cos bng phng php b.
C
bn
C. Nng cao h s Cos bng cch thay th

ng c khng ng b lm vic non ti bng
Bin php nng cao h s ng c c cng sut nh hn.
Cos bng phng php:
D. Nng cao h s Cos t nhin v h s Cos
bng phng php b.
E. Nng cao h s Cos t nhin, h s Cos

bng phng php b v h s Cos bng cch
thay th ng c khng ng b lm vic non ti
248
TT
Thit
b
L thuyt chung
Ni dung cu hi
Nhn vin c in
Phng n tr li
p
n
bng ng c c cng sut nh hn.
Ni t bo v
Dng cc phng tin bo v
Ni ng th
Tt c cc phng n u ng
C
bn
A.
Cc phng php bo v B.
an ton in
C.
D.
Dy
dn
A. Theo iu kin Jkt

B. Theo iu kin pht nng
Cc phng php la
C. Theo iu kin tn hao cng sut
chn dy dn trong thc
D. Theo iu kin Jkt v pht sng
t l:
E. Theo iu kin Jkt, pht sng v tn hao cng
sut.
A. Cng dng in chm pha hn hiu in

th mt gc p/2
C
bn
Chn cu ng: i vi
on mch R v cun
dy thun cm L ghp
ni tip th
B. Hiu in th lun nhanh pha hn cng

dng in.
C. Hiu in th chm pha hn cng dng
in mt gc p/2
D. Hiu in th nhanh pha hn cng dng

in mt gc
C
bn
My
pht
Chn p n ph hp, (I)

v (II) l cc mnh :
(I) C th o cng
hiu dng bng ampe k
nhit
(II) V phng din tc
dng nhit, dng in
xoay chiu tng ng
vi dng in khng i.
A. Pht biu (I) v (II) u ng, chng c

tng ng vi nhau
B. Pht biu (I) v (II) u sai
C. Pht biu (I) v (II) u ng, nhng khng
tng ng vi nhau
D. Pht biu I ng, pht biu II sai
A. Phn ng ca my pht in xoay chiu ba

pha gm ba cun dy ging nhau, t lch nhau
Chn pht biu ng khi 120o trn mt vng trn.
ni v my pht in
B. Phn ng ca my pht in xoay chiu ba
xoay chiu ba pha:
pha c th l stato hoc roto.
C. Phn ng ca my pht in xoay chiu ba
249
TT
Thit
b
L thuyt chung
Ni dung cu hi
Nhn vin c in
Phng n tr li
p
n
pha l stato.
D. Phn ng ca my pht in xoay chiu ba
pha gm ba cun dy ging nhau, t lch nhau
120o trn mt vng trn; Phn ng ca my pht
in xoay chiu ba pha l stato
10
11
C
bn
Cng sut nh mc ca
mt ti 1 pha l 200W,
in p ngun cp l 220,
cos=0,6 tnh dng nh
mc ca ph ti
A.
B.
C.
D.
1.5 A
2A
4A
1.1 A
C
bn
Cng sut nh mc ca
mt ti l 2kW, in p
ngun cp 3 pha l 380,
cos=0,8 tnh dng nh
mc 3 pha ca ph ti.
A.
B.
C.
D.
5A
3.8 A
2.2 A
3,2 A
C
bn
Cng thc tnh ton chn

t b, 1 l gc lch pha
dng in, in p trc
b, 2 l gc lch pha
dng in, in p sau b
A.
B.
C.
D.
Qb = Px(tang1 tang2)
Qb = Px(tang1 / tang2)
Qb = Px(tang1 + tang2)
Qb = Px(tang1 x tang2)
C
bn
in nng mt trm
in c truyn i di
hiu in th 2kV ,hiu
sut trong qu trnh
truyn ti l H1=80%.
Mun hiu sut trong qu
trnh truyn ti in nng
tng ln H = 95% th ta
phi :
A.
B.
C.
D.
Gim hiu in th xung cn 0,5kV

Tng hiu in th ln 4kV
Tng hiu in th ln 2,5kV
Gim hiu in th xung cn 1kV
C
bn
A. Mch ch c R
on mch in xoay
B. Mch ch c L,R ni tip
chiu khng tiu th
C. Mch ch c R,C ni tip
cng sut khi:
D. Mch ch c L,C ni tip
250
TT
Thit
b
L thuyt chung
Ni dung cu hi
Nhn vin c in
Phng n tr li
p
n
A. Thit b n gin, d ch to, to ra dng

in c cng sut in ln v c th bin i d
dng thnh dng in DC bng phng php
chnh lu.
12
C
bn
Dng in AC c ng
dng rng ri hn dng B. C th truyn ti i xa d dng nh my bin
th, hao ph in nng truyn ti thp.
DC, v:
C. C th to ra dng AC ba pha tit kim c

dy dn v to c t trng quay.
D. Tt c cc phng n u ng.
A. Khng th dng np acquy
13
C
bn
B. Ch c th c to ra bng my pht in
mt chiu.
Dng in mt chiu:
C. C th i qua t in d dng.
D. C th c to ra bng phng php chnh

lu in xoay chiu hoc bng my pht in
mt chiu.
14
15
16
C
bn
Hai cun dy v tr m
cc cun dy c trc
vung gc vi nhau, t
A. C
trng ca hai cun dy
B. Khng
c tc ng tng h
nhau gy ra dng in
cm ng khng?
C
bn
A.
B.
Hin nay nc ta ang s
C.
dng cp in p cao p
D.
no:
E.
F.
My
pht
Hin nay vi cc my
pht in cng sut ln
ngi ta thng dng
cch no sau y to
ra dng in xoay chiu
500KV
220KV
110KV
22KV
500KV, 220KV, 110KV, 22KV
500KV, 220KV, 110KV
A. Cun dy ng yn, nam chm vnh cu

chuyn ng quay trong lng stato c cc cun
dy.
B. Cun dy ng yn, nam chm vnh cu

chuyn ng tnh tin so vi cun dy.
251
TT
Thit
b
L thuyt chung
Ni dung cu hi
Nhn vin c in
mt pha?
Phng n tr li
p
n
C. Nam chm vnh cu ng yn, cun dy

chuyn ng quay trong lng nam chm.
D. Nam chm vnh cu ng yn, cun dy
chuyn ng tnh tin so vi nam chm.
17
18
19
20
21
My
pht
Khi truyn ti in nng

ca dng in xoay chiu
ba pha i xa ta phi dng
t nht l bao nhiu dy
dn?
A.
B.
C.
D.
Ba dy dn.
Bn dy dn.
Su dy dn.
Hai dy dn.
C
bn
Khi truyn ti mt cng

sut in P t ni sn
xut n ni tiu th,
gim hao ph trn ng
dy do to nhit, ta s b
sai nu chn:
A.
B.
C.
D.
Tng tit din dy truyn ti.

Gim chiu di dy truyn ti.
Tng hiu in th trc khi truyn ti.
Gim hiu in th trc khi truyn ti.
My
pht
My pht in xoay
chiu ba pha c phn ng
l khung dy lm bng
cc l thp mng sn
cch in nhm tc dng
g ?
A.
B.
C.
D.
Tho lp d dng
Gim tc hi ca dng Phuc
To ra in trng xoy
Tng cng sut in ng cm ng
C
bn
Mt bn i in c coi
nh l mt on mch c
in tr thun R c
mc vo mt mng in
xoay chiu 110V- 50Hz.
Khi
mc
n
vo
mt mng in
xoay
chiu 110V - 60Hz thi
cng sut to nhit ca
bn i nh th no?
A.
B.
C.
D.
C th tng ln, c th gim xung

Tng ln
Gim xung
Khng i
C
bn
Mt hiu in th xoay
chiu c t vo hai
u mt in tr thun.
Gi nguyn gi tr hiu
dng,thay i tn s ca
A.
B.
C.
D.
T l vi bnh phng ca tn s
Khng ph thuc vo tn s
T l nghch vi tn s
T l thun vi tn s
252
TT
22
Thit
b
C
bn
L thuyt chung
Ni dung cu hi
Nhn vin c in
hiu in th.Cng sut
ta ra trn in tr l:
Mt khu dn c do mng
in yu nn dng
nhiu my bin th tng
in. nng cao h s
cng sut ngi ta nn
mc thm vo ng
dy:
Phng n tr li
A.
B.
C.
D.
in tr
Cun cm
in tr v cun cm
T in
p
n
A. Gim tn tht cng sut mng in.

B. Gim tn tht in p trong mng in.
C. Tng kh nng truyn ti ca ng dy v
my bin p.
23
C
bn
D. Lm tng tin cy cho cc thit b an ton

Nng h s cng sut trong mng in.
Cos s a n nhng E. Gim tn tht cng sut mng in; Gim
hiu qu no sau y:
tn tht in p trong mng in; Tng kh nng
truyn ti ca ng dy v my bin p; Lm
tng tin cy cho cc thit b an ton trong
mng in.
F. Gim tn tht cng sut mng in; Gim

tn tht in p trong mng in; Tng kh nng
truyn ti ca ng dy v my bin p;
A. Khi nim cng dng in hiu dng
c xy dng da vo tc dng t ca dng
in.
24
C
bn
B. Khi nim cng dng in hiu dng

c xy dng da vo tc dng nhit ca dng
Pht biu no sau y l in.
ng?
C. Khi nim cng dng in hiu dng
c xy dng da vo tc dng pht quang ca

dng in.
D. Khi nim cng dng in hiu dng
c xy dng da vo tc dng ho hc ca
dng in
253
TT
Thit
b
L thuyt chung
Ni dung cu hi
Nhn vin c in
Phng n tr li
p
n
A. Ngi ta c th to ra t trng quay bng

cch cho nam chm vnh cu hnh ch U quay
u quanh trc i xng ca n.
25
C
bn
B. Ngi ta c th to ra t trng quay bng

cch cho dng in xoay chiu chy qua nam
chm in.
Pht biu no sau y l

C. Ngi ta c th to ra t trng quay bng
ng?
cch cho dng in xoay chiu mt pha chy qua
ba cun dy ca stato ca ng c khng ng
b ba pha.
D. Ngi ta c th to ra t trng quay bng

cch cho dng in mt chiu chy qua nam
chm in.
A. tin cy cung cp in cao
26
C
bn
S hnh tia c u B. D thc hin cc phng php bo v v t

im hn s phn ng ho
nhnh c im:
C. D vn hnh bo qun
D. Tt c cc p n u ng
27
28
29
C
bn
A.
S ni dy ca mng B.
in cao p gm c:
C.
D.
2 loi
3 loi
4 loi
5 loi
C
bn
Trong cc i lng c
trng cho dng in xoay
chiu sau y, i lng
no khng dng gi tr
hiu dng?
A.
B.
C.
D.
Cng dng in.

Hiu in th.
Cng sut.
Sut in ng
C
bn
Trong cc phng php

to dng in mt chiu
DC, phng php em
li hiu qu kinh t, to
ra dng in DC c cng
sut cao, gi thnh h
thp l:
A.
B.
C.
D.
Dng pin.
Dng cqui
Dng my pht in DC.
Chnh lu dng in AC.
254
TT
Thit
b
L thuyt chung
Ni dung cu hi
Nhn vin c in
Phng n tr li
p
n
My
pht
Trong cch mc hnh sao

ngi ta c th ch cn 3
dy pha m khng cn
dy trung ha khi:
A.
B.
C.
D.
Ti 3 pha u l cm khng
Ti 3 pha u l in tr thun
Ti 3 pha u l dung khng
Ti 3 pha ging nhau hon ton
31
Dy
dn
Trong vic truyn ti

in nng, gim cng
sut tiu hao trn ng
dy 100 ln th cn phi:
A.
B.
C.
D.
Gim hiu in th xung 100 ln.

Gim hiu in th xung 10.000 ln.
Tng hiu in th ln 100 ln.
Tng hiu in th ln 10 ln.
32
Dy
dn
u im ca cp A. Gi thnh r hn nu cng tit din li ng

Cu/XLPE/PVC so vi B. D thi cng hn
cp Cu/PVC l
C. Chu c dng ti ln hn
30
2. Kin thc v Ngun in
TT
Thit
b
Kin thc v Ngun in

Ni dung cu hi
Nhn vin c in
Phng n tr li
p
n
A. Gim hiu in th truyn ti gim hao

ph trn ng truyn ti.
Bin
p
Chn pht biu ng khi

ni v vai tr ca my
bin th trong vic truyn
ti in nng:
B. Gim s tht thot nng lng di dng bc

x in t.
C. Tng hiu in th truyn ti gim hao ph
trn ng truyn ti.
D. Gim in tr ca dy dn trn ng truyn

ti gim hao ph trn ng truyn ti.
Bin
p
Cng sut ca my bin

p l 2000kVA, dng
nh mc ca Aptomat
h th sau my bin p
l:
REC
A. Dng b chnh lu.

Lm th no chuyn
B. Dng b nghch lu.
ngun AC thnh ngun
C. Dng my bin p.
in DC?
D. Dng UPS.
A.
B.
C.
D.
4000 A
4500 A
7500 A
3200 A
255
TT
Thit
b
REC
Kin thc v Ngun in

Ni dung cu hi
Nhn vin c in
Phng n tr li
Mch chnh lu hai na A. Cng dng in ln hn.

chu k c u im g hn B. Chiu v cng dng in n nh.
so vi mch chnh lu C. Dng in nhp nhy hn.
na chu k ?
D. Cng sut dng in t cc i.
p
n
A. C tc dng lm tng hoc gim hiu in

th ca dng in xoay chiu.
5
Bin
p
My bin th l mt thit B. C tc dng lm tng hoc gim cng

ca dng in xoay chiu.
b?
C. S dng in nng vi hiu sut cao.

D. Tt c cc p n u ng.
A. Li st c t tr v gy ra dng Fuc.
Bin
p
B. C s tht thot nng lng di dng sng

Nguyn nhn no gy ra in t.
s hao ph nng lng
trong my bin th sau C. Hao ph nng lng di dng nhit nng to
ra cc cun s cp v th cp ca my bin
y?
th.
A. Cng hng in t
7
Bin
p
Nguyn tc hot ng B. Cm ng t
ca my bin th da
C. Hin tng t tr
trn:
D. Cm ng in t
A. My bin th c tc dng bin i cng

dng in.
8
Bin
p
Nhn xt no sau y v B. My bin th c th thay i tn s dng in

my bin th l khng xoay chiu.
ng?
C. My bin th c th gim hiu in th.
D. My bin th c th tng hiu in th.
Bin
p
Phng php lm gim A. my bin th ni kh thong

hao ph in nng trong B. Tng cch in trong my bin th
my bin th l
C. Lm li ca my bin th gm cc l thp
256
TT
Thit
b
Kin thc v Ngun in

Ni dung cu hi
Nhn vin c in
Phng n tr li
p
n
mng cch in vi nhau

D. Li ca my bin th c cu to bng mt
li thp c
10
11
12
13
14
15
16
Bin
p
Theo ch tiu k thut

MBA xoay chiu 1 pha
10 KVA, di in p u
vo l?
A.
B.
C.
D.
60 VAC - 240VAC
90 VAC - 240VAC
90 VAC - 250VAC
120 VAC - 250VAC
Bin
p
Theo ch tiu k thut

MBA xoay chiu 3 pha
10 KVA, di in p u
vo l?
A.
B.
C.
D.
300 VAC - 460VAC

260 VAC - 430VAC
260 VAC - 420VAC
300 VAC - 430VAC
Bin
p
Theo ch tiu k thut

MBA xoay chiu 1 pha
10 KVA, di nhit
lm vic l?
A.
B.
C.
D.
0oC
5oC
0oC
5oC
Bin
p
Theo ch tiu k thut

MBA xoay chiu 1 pha
10 KVA, kh nng chu
m l?
A.
B.
C.
D.
80%
87%
90%
97%
Bin
p
Theo ch tiu k thut

MBA xoay chiu 1 pha
10 KVA, li t my bin
p c lm t vt liu
g?
A.
B.
C.
D.
St t.
Silic.
Tn silic.
ng.
Bin
p
Theo ch tiu k thut

MBA xoay chiu 3 pha
10 KVA, sai s in p
u ra l?
A.
B.
C.
D.
3%.
4%.
5%.
6%.
Bin
p
Theo ch tiu k thut

MBA xoay chiu 1 pha
10 KVA, sai s in p
u ra l?
A.
B.
C.
D.
3%.
4%.
5%.
2%.
+45 oC
+50 oC
+50 oC
+45 oC
257
TT
17
18
Thit
b
Kin thc v Ngun in

Ni dung cu hi
Nhn vin c in
Phng n tr li
p
n
Bin
p
Theo ch tiu k thut

MBA xoay chiu 1 pha
10 KVA, thi gian p
ng (khi in p u vo
thay i 10%) l?
A.
B.
C.
D.
0,2s
0,4s
1s
2s
Bin
p
Theo ch tiu k thut

MBA xoay chiu 3 pha
10 KVA, thi gian p
ng (khi in p u vo
thay i 10%) l?
A.
B.
C.
D.
0,2s
0,4s
0,5s
2s
A. Tng hiu in th, tng cng dng in.
19
Bin
p
Trong my bin th, s

vng ca cun s cp ln
hn s vng ca cun
dy th cp, my bin th
c tc dng:
B. Gim cng dng in, tng hiu in th.

C. Gim hiu in th, gim cng dng
in.
D. Gim hiu in th, tng cng dng

in.
3. Kin thc v Thit b ng ct
TT
Thit
b
Kin thc v Thit b ng ct

Ni dung cu hi
Phng n tr li
Nhn vin c in
p
n
A. Dng chuyn i ngun in bng tay

1
ATS
ATS l thit b
B. L thit b phn phi v bo v u vo ca

UPS
C. L thit b t ng chuyn i ngun
A.
B.
C.
D.
Asset Tracking System

Associate Transfer Switch
Auto Transfer Switch
Auto Transfer Service
ATS
ATS l t vit tt ca:
CB
i vi my bin p c S A. Cu ch
> 1000 kvA, ngi ta B. t bo v dng in ct nhanh
dng .... bo v trnh C. Bo v so lch dc
258
TT
Thit
b
Kin thc v Thit b ng ct

Ni dung cu hi
Phng n tr li
Nhn vin c in
p
n
tnh trng ngn mch.
CB
i vi my bin p c S
A. Cu ch
> 320 kvA, ngi ta
B. t bo v dng in ct nhanh
dng .... bo v trnh
C. Bo v so lch dc
tnh trng ngn mch.
CB
i vi my bin p c S
320kvA, U 10KV, A. Cu ch
ngi ta dng .... bo B. t bo v dng in ct nhanh
v trnh tnh trng ngn C. Bo v so lch dc
mch.
CB
A. 150 A
Mt ph ti c Im l
B. 220 A
200A, chn aptomat
C. 250 A
bo v cho ti trn
D. 300 A
ATS
- 3 b phn chnh: C180 B iu khin, h

Nu cc b phn chnh thng ng in, cu dao o pha
ca ATS? Chc nng ca - B iu khin: Gim st trng thi v iu
b iu khin?
khin hot ng ca ton b h thng ATS, Hot
ng t ng.
4. Kin thc v BTS
TT
Thit
b
Kin thc v BTS

Ni dung cu hi
Nhn vin c in
Phng n tr li
p
n
Cp
in
Nu khong cch ko
in 1 pha AC t trm
bin p n BTS l 150m
th:
A.
B.
C.
D.
S dng nhm tit din 25mm2.

S dng in 3 pha.
Cp
in
Nu khong cch ko
in 1 pha AC t trm
bin p n BTS l 250m
th:
A.
B.
C.
D.

S dng in 3 pha.
259
TT
Thit
b
Kin thc v BTS

Ni dung cu hi
Nhn vin c in
Phng n tr li
p
n
Cp
in
Nu khong cch ko
in 1 pha AC t trm
bin p n BTS l 350m
th:
A.
B.
C.
D.

S dng in 3 pha.
Cp
in
Nu khong cch ko
in 1 pha AC t trm
bin p n BTS l 550m
th:
A.
B.
C.
D.

S dng in 3 pha.
Cp
in
A. S dng nhm tit din 25mm2.

Nu khong cch ko
B. S dng nhm tit din 35mm2.
in 3 pha AC t trm
C. S dng nhm tit din 50mm2.
bin p n BTS l
D. C phng n ko in ring hoc gii php
1250m th:
ph hp.
Cp
in
Nu khong cch ko
in 3 pha AC t trm
bin p n BTS l 350m
th:
A.
B.
C.
D.

Cp
in
Nu khong cch ko
in 3 pha AC t trm
bin p n BTS l 750m
th:
A.
B.
C.
D.

Cp
in
Theo guideline phng

n cp in cho trm
BTS, nu in p AC gi
cao im o c
<120V, th?
A. S dng bin p 1 pha cng sut 10 KVA.

B. Tng dung lng c quy cp cho trm.
C. Chuyn sang dng in 3 pha.
D. u trc tip li vo t tch hp, khng cn
s dng bin p.
5. Kin thc v D phng in
TT
Thit
b
UPS
Kin thc v D phng in

Ni dung cu hi
Nhn vin c in
Phng n tr li
B chnh lu trong UPS A. Cung cp ngun DC cho ti DC

B. Np thng xuyn cho Ac quy
c tc dng
C. Cp ngun DC cho c quy v nghch lu
p
n
260
TT
Thit
b
Kin thc v D phng in

Ni dung cu hi
Nhn vin c in
Phng n tr li
p
n
D. Cp ngun xoay chiu cho ti xoay

A. Bin i ngun 1 chiu ca b chnh hoc Ac
quy thnh ngun xoay chiu
2
UPS
B nghch lu trong UPS

B. Bin i ngun xoay chiu thnh ngun mt
c tc dng
chiu cp cho ti
C. Np ngun cho Acquy
Accu
A. 4 phn.
Cu to ca mt bnh c
B. 5 phn.
quy acid ch kn kh bao
C. 6 phn.
gm my phn?
D. 7 phn.
A. Sc in ng ca cquy kim ln hn ca
cquy axit.
B. Gi thnh ca cquy kim cng dung lng
cao hn ca cquy axit.
4
Accu
Chn p n sai:
C. in p danh nh ca cquy kim nh hn

in p danh nh ca cquy axit.
D. in tr trong cquy kim ln hn cquy

axit nn hiu sut ca cquy kim nh hn cquy
axit.
A. My pht in xoay chiu c hai thnh phn
c bn l phn cm v phn ng.
My
pht
B. Phn cm l phn to ra t trng, cn phn

ng l trong xut hin sut in ng cm
Chn pht biu ng khi ng.
ni v cu to ca my C. Phn cm ca my pht in xoay chiu gi
pht in xoay chiu:
l stato, cn phn ng l roto.
D. My pht in xoay chiu c hai thnh phn

c bn l phn cm v phn ng; Phn cm l
phn to ra t trng, cn phn ng l trong
xut hin sut in ng cm ng.
Accu
Dung lng ca cquy A. ng.

axt ch kn kh l khng B. Sai.
thay i bt k s dng
261
TT
Thit
b
Kin thc v D phng in

Ni dung cu hi
Nhn vin c in
dng phng ln hay nh
l ng hay sai?
Phng n tr li
p
n
A. Tng cng sut cp cho ph ti

B. D phng
UPS
C. Nng cao tin cy trong vn hnh ca h

Ngi ta dng cu hnh thng
n+1 ca UPS
D. D phng; Nng cao tin cy trong vn
hnh ca h thng
E. Tng cng sut cp cho ph ti; Nng cao
tin cy trong vn hnh ca h thng
10
11
UPS
S 3 UPS mc song
song cu hnh n+1 cung
cp cho ph ti cng sut
200kVA, tnh chn cng
sut ca mi UPS:
60kVA
40kVA
100kVA
120kVA
Accu
Trong cc ch np A. Float.
sau, ch np no B. Cycle.
khng l np tng C. Equalize.
cng?
D. Boost.
Accu
A. Float.
Trong cc ch np B. Cycle.
sau, ch np no l C. Equalize.
np tng cng?
D. Boost.
E. Cycle, Boost v Equalize.
Accu
Trong qu trnh x ti
ca t c quy, c quy
no c thi gian gi tr
A. < 70%
in p ca bnh tt
B. > 90%
xung n 1,8V/C m
C.70%
3h (vi dng phng C/4)
th dung lng ca bnh
l:
A.
B.
C.
D.
262
TT
Thit
b
Kin thc v D phng in

Ni dung cu hi
Nhn vin c in
Phng n tr li
p
n
A. Nng cao tin cy v tnh lin tc cung cp

in cho ph ti
B. Thi gian lu ca b Acquy khng khi s
c h thng cung cp ko di
12
UPS
C. Tng cng sut cp cho ph ti

UPS dng kt hp vi t
D. Nng cao tin cy v tnh lin tc cung cp
my pht in nhm
in cho ph ti; Thi gian lu ca b Acquy
khng khi s c h thng cung cp ko di
E. Thi gian lu ca b Acquy khng khi s

c h thng cung cp ko di; Tng cng sut
cp cho ph ti
A. c quy kim t gy ra n mn ha hc hn c
quy axit.
13
Accu
B. Cng dung lng th cquy axit c trng

u, nhc im ca lng, khi lng nh hn cquy kim.
acquy kim so vi acquy
C. Tui th ca c quy kim cao hn tui th
axit. Chn p n sai:
ca cquy axit 2-3 ln.
D. c quy kim c th np vi dng in ln

hn, thi gian np in ngn hn c quy axit.
D. V tr Nhn vin IT, Nhn vin Qun tr h thng

M t cng vic
Nhn vin IT
-
Thc hin, quy hoch, trin khai mng intranet.
Theo di gim st, vn hnh khai thc h thng v cc ng dng ca CNTT.
H tr cc x l cc s c CNTT ti chi nhnh.
Nm chc vn hnh c cc thit b mng (firewall, switch, modem..)
Xy dng v qun tr c mng Lan, Wan.
263
Nhn vin Qun tr h thng

-
Lp t, trin khai ci t, qun tr cc thit b my ch, thit b lu tr, thit b

mng, thit b Tape.
Qun tr cc h iu hnh Linux, Unix , Window.
Qun tr CSDL Oracle trn cc h iu hnh Linux, Unix, Window.
Ni dung thi
-
Trc nghim IQ, Hiu bit v Viettel v x hi
Thi nghip v chuyn mn
T lun 02 cu
Ngn hng cu hi thi
TT
Lnh vc
nghip v
Cu hi
Phng n
Nhn vin IT
p
n
Ti liu
kh
tham
cu hi
chiu
A. Boolean, Interger, Real, Bouble

1
Tin
Hc
n v thng tin l:
B. cng, b nh, bng t

D.
Tin hc c
bn
C bn
C.
Tin hc c
bn
C bn
D.
Tin hc c
bn
C bn
C. Bit, Byte,KG, GB
D. Bit, Byte,MB, GB
Tin
Hc
A. C th bit c mt tp tin trn a

CD-ROM c kch thc l bao nhiu
Byte.
B. C th to biu tng li tt
Pht biu no di (shortcut) cho tp tin.
y l sai:
C. C th xo th mc trn a CDROM, bng cch chn th mc v nhn
phm Delete.
D. Th mc c th cha th mc con v
tp tin
Tin
Hc
A. Th mc m v th mc con c tn
Cch t chc th trng nhau.
mc v tp tin trong
B. Mt a cng vt l c phn chia
h
iu
hnh
thnh nhiu a logic.
Windows khng cho
C. Trong mt th mc c c th mc
php:
con v tp tin.
264
TT
Lnh vc
nghip v
Cu hi
Phng n
Nhn vin IT
p
n
Ti liu
kh
tham
cu hi
chiu
D. To mt tp tin c cha th mc con.
Tin
Hc
A. Start/Program/Acessories/Calculator
Trong Windows
thc hin vic tnh B. Start/Program/Acessories/NotePad
ton n gin ta thc C. Start/Program/Acessories/Paint
hin:
D. Start/Program/Acessories/Wordpad
A.
Tin hc c
bn
C bn
C.
Tin hc c
bn
C bn
A.
Tin hc c
bn
C bn
A.
Tin hc c
bn
C bn
A. Nhy chut phi vo th mc hoc

tp tin, chn Rename, a n ca s
ch nhy chut phi chn Paste
Tin
Hc
sao chp th mc
hoc tp tin ra a
hoc th mc khc ta
thc hin nh th
no?
B. Nhy chut phi vo th mc hoc

tp tin, chn Remove, a n ca s
ch nhy chut phi chn Paste
C. Nhy chut phi vo th mc hoc
tp tin, chn Copy, a n ca s ch
nhy chut phi chn Paste
D. Nhy chut phi vo th mc hoc
tp tin, chn Cut, a n ca s ch
nhy chut phi chn Paste
Tin
Hc
A. Nhn phi chut ln biu tng,

chn Properties, chn th shortcut, chn
Mun thay i hnh
Change Icon.
dng ca biu tng
li tt (Shortcut) ta B. Nhn chn Rename shortcut.
thc hin nh sau:
C. Tt c cc phng n u ng.
D. Nhn chn Change shortcut.
Tin
Hc
Trong h iu hnh
Windows, trong hp
thoi
"Display
properties", lp no
trong cc lp sau
dng thay i ch
mn hnh ch
(ch bo v mn
hnh)
A. Screen Saver
B. Background
C. Settings
D. Desktop
265
TT
Lnh vc
nghip v
Tin
Hc
Cu hi
Phng n
Nhn vin IT
Trong h iu hnh
Windows, sau khi
vo
hp
thoi
"Taskbar and Start
menu Properties",
lm n thanh tc
v (Taskbar) ta phi
chn thuc tnh no
trong cc thuc tnh
sau ?
A. Always on top
B. Show clock
C. Auto Hide
D. Use Personalized Menus
p
n
Ti liu
kh
tham
cu hi
chiu
C.
Tin hc c
bn
C bn
B.
Tin hc c
bn
C bn
B.
Tin hc c
bn
C bn
C.
Tin hc c
bn
TB
A. H iu hnh ch qun l tp tin

B. Th mc c th cha th mc con v
tp tin
Tin
Hc
Pht biu no sau

C. Tp tin c th cha th mc
y ng nht:
D. H iu hnh ch cha th mc gc
C:;D:, khng qun l th mc con
C:;D:;
A. Ct ngun in cung cp cho my
tnh
B. Thot tt c cc chng trnh ng
dng, chn Start/Shutdown/OK
10
Tin
Hc
Kt thc phin lm
vic vi Windows C. Chn Start/Shutdown/Shutdown/OK
v tr li No. Cho tt c cc thng bo
95/98/Me/2000:
sau (nu c)
D. Ch mt thi gian nht nh
(Khong 3 pht) cho h thng t ng
thot v ct ngun in cho my tnh
A. Ngn ng lp trnh bc thp
11
Tin
Hc
Ngn ng lp trnh B. Ngn ng my tnh

Pascal l:
C. Ngn ng lp trnh bc cao
D. Ngn ng bin dch
266
TT
Lnh vc
nghip v
Cu hi
Phng n
Nhn vin IT
p
n
Ti liu
kh
tham
cu hi
chiu
A. 1 loi (Bin dch)

12
Tin
Hc
i vi mt Ngn B. 2 loi (Thng dch v Bin dch)

ng lp trnh c my
C. 2 loi (Thng dch v hp dch)
k thut dch?
D. 2 loi (Hp dch v bin dch)
B.
Tin hc c
bn
Kh
D.
Tin hc c
bn
TB
C.
Tin hc c
bn
TB
A.
Tin hc c
bn
C bn
A.
Tin hc c
bn
TB
A. Chng trnh dch t ting Vit

ting Anh v ngc li
13
Tin
Hc
B. Chng trnh Pascal

Trong mt Ngn ng
lp trnh, chng C. Chng trnh ngun
trnh dch l:
D. Chng trnh c chc nng chuyn
i chng trnh vit bng Ngn ng
lp trnh qua chng trnh thc hin
trn Ngn ng my tnh
A. Tng u tin ca chng trnh
ang thc thi
14
Tin
Hc
Chc
nng
Set B. Gim u tin ca chng trnh
Priority ca Window ang thc thi
dng :
C. Tng/ gim u tin ca chng
trnh ang thc thi
D. Tt c cc phng n u sai
15
Tin
Hc
K thut "Phn tch

t trn xung" l
tin hnh phn tch
chc nng ca h
thng bng cch?
A. i dn t mt m t i th n
nhng m t chi tit thng qua nhiu
mc
B. i dn t m t chi tit n m t i
th
C. Tt c cc phng n u sai
16
Tin
Hc
Qu trnh x l lnh
ca mt chip vi x l
c thc hin thng
qua cc qu trnh
tun t:
A. c lnh, gii m lnh, x l lnh.

B. Gii m lnh, x l lnh, c lnh.
C. c lnh, x l lnh, gii m lnh.
D. Gii m lnh, x l lnh.
267
TT
17
Lnh vc
nghip v
Tin
Hc
Cu hi
Phng n
Nhn vin IT
Khi b nh c hin
tng phn mnh
(fragmentation) qu
nhiu th H iu
hnh s?
p
n
A. Tin hnh thu gom nhng mnh nh

thnh mnh ln hn
B. Loi b bt mt s process
Ti liu
kh
tham
cu hi
chiu
A.
Tin hc c
bn
TB
C.
Tin hc c
bn
TB
C. Treo my
A. Mt chng trnh lu trn a
18
Tin
Hc
Process l g?
B. Mt chng trnh c np vo b
nh
C. Mt chng trnh np vo b nh v
ang c CPU thc thi
19
20
21
Tin
Hc
C1 cha d liu
dng chui A115.
Nhp cng thc
=VALUE(RIGHT(C
1,3))>0 vo C2. D
liu trong C2 s l:
A. 115
B. 0
C. TRUE
D. FALSE
C.
Tin hc c
bn
C bn
Tin
Hc
B5 cha chui
"A0018", C5 cha
gi tr s 156.389,
D5 xut hin ch
FALSE. Cho bit
cng thc c th c
ca D5:
A.
=OR(VALUE(RIGHT(B5,2))>20,INT(
C5/100)>1)
B.
=AND(LEFT(B5,1)="A",ROUND(C5,1
)>156.4)
C. Tt c cc phng n u sai
D. Tt c cc phng n u ng
B.
Tin hc c
bn
TB
Tin
Hc
ci t thm cc
b Font trong mi
trng Windows, ta
dng chc nng:
A. Desktop ca Control Panel.

B. System ca Control Panel.
C. Regional Settings ca Control Panel.
D. Fonts ca Control Panel.
D.
Tin hc c
bn
TB
A.
Tin hc c
bn
TB
A. Chng trnh kim tra cc cu kin

c np vo my tnh khi bt my
22
Tin
Hc
Chn cu ng nht: B. Chng trnh ci t cu hnh h

CMOS Setup l thng
chng trnh
C. Dng lu tr cc chng trnh
iu khin c s vo/ra trong my tnh
D. L b nh lu gi thng tin c nh,
268
TT
Lnh vc
nghip v
Cu hi
Phng n
Nhn vin IT
p
n
Ti liu
kh
tham
cu hi
chiu
khng thay i khi mt ngun

A. L loi Virus c kh nng t khi
ng my tnh
B. L loi Virus lm my tnh khng
khi ng c
23
Tin
Hc
Virus boot:
C. L loi Virus c kch hot khi

khi ng my tnh
D.
Tin hc c
bn
TB
C.
Tin hc c
bn
TB
D. L loi Virus "lu tr" trong Boot

sector ca cc cng v c kch hot
khi khi ng my tnh
A. B nh trong nm bn trong my
tnh, b nh ngoi nm ngoi my tnh.
24
Tin
Hc
B. B nh trong lu tr c t thng
S khc nhau c bn tin hn b nh ngoi.
gia B nh trong v C. B nh trong s b mt d liu nu
B nh ngoi l:
tt my hay mt in, cn b nh ngoi
th khng.
D. B nh trong nh gn hn b nh
ngoi.
25
26
Tin
Hc
Ch "D" trong bng

m ASCII c g tr
l 68 c m ho
nh th no trong
cc s nh phn sau:
A. 0100001
B. 0100010
C. 0100011
D. 01000100
D.
Tin hc c
bn
C bn
Tin
Hc
Khi i mua thit b

ngoi vi cho my
tnh, ta hay gp cc
a CD i km. Theo
bn, phn mm trong
a CD thng l
thuc loi no?
A. Phn mm h thng
B. Phn mm chia s (Shareware).
C. Phn mm ng dng
D. Phn mm h iu hnh
A.
Tin hc c
bn
C bn
269
TT
27
28
29
30
31
32
Lnh vc
nghip v
Tin
Hc
Cu hi
Phng n
Nhn vin IT
Thnh phn no
trong cc thnh phn
sau khng thuc b
x l trung tm
(CPU - Central
Processing Unit)?
p
n
Ti liu
kh
tham
cu hi
chiu
A. Khi tnh ton s hc/ logic (ALU Arithmatic and Logic Unit).
B. Khi iu khin (CU - Control Unit).
D.
Tin hc c
bn
C bn
Tin
Hc
A. 101
Trong h nh phn B. 1
kt qu (1+0 +1) l: C. 110
D. 10
D.
Tin hc c
bn
C bn
Tin
Hc
A. B nh trong
Mi tnh ton trong
B. B nh ngoi
my tnh u c
C. B x l trung tm CPU
thc hin ti:
D. Thit b vo
C.
Tin hc c
bn
C bn
Tin
Hc
H iu hnh khng
phi tr ph bn
quyn khi s dng l
h iu hnh:
D.
Tin hc c
bn
C bn
Tin
Hc
A. File Alternated Table

Hy cho bit tn y B. File Allocation Table
ca "FAT":
C. Flie Alternated Transfer
D. File Allocation Transfer
B.
Tin hc c
bn
TB
C.
Tin hc c
bn
C bn
A.
CCNA
Kh
Tin
Hc
C. Thanh ghi.
D. B nh trong.
A. MS-WINDOWS 2000
B. MS DOS
C. LINUX
D. MS DOS v LINUX
A. Cng c giao tip gia my tnh vi

H iu hnh OS cc i tng ngoi my tnh
(Operating System) B. L phn mm iu khin ton b tin
l?
trnh xy ra trong my vi tnh
C. C 2 p n trn u ng
33
Mng
A. c m ho.
u im ca giao
thc SSH so vi B. C nhiu ung kt ni hn.
Telnet khi s dng C. L dch v hung kt ni.
truy cp t xa ti
D. S dng user name v password
thit b:
xc thc.
270
TT
34
35
36
Lnh vc
nghip v
Cu hi
Phng n
Nhn vin IT
p
n
Ti liu
kh
tham
cu hi
chiu
Mng
A. Chng nhiu in t
Cp xon i UTP
B. Chng xuyn m
c c im g?
C. Tng tp m
B.
Mng v
my tnh
Kh
Mng
Gii a ch IP hp
l no thuc mng
154.65.128.0
255.255.248.0
A. 154.65.128.1 154.65.128.255
B. 154.65.128.1 154.65.135.254
C. 154.65.120.1 154.65.135.255
D. 154.65.0.0 154.65.255.254
B.
CCNA
Kh
Mng
Giao thc no s
dng tin cy hn khi
kt ni truy cp t xa
ti thit b:
A. Telnet
B. SSH.
C. ICMP
D. DNS.
B.
Mng v
my tnh
Kh
C.
Mng v
my tnh
Kh
A.,
B.,
D.
Mng v
my tnh
Kh
B.
Mng v
my tnh
TB
A. Mt a ch mng c th s dng
cho nhiu VLAN khc nhau.
37
Mng
B. Mt VLAN c th s dng cho nhiu

Pht biu no sau a ch mng khc nhau.
y l ng
C. Mt a ch mng s dng cho 1
VLAN.
D. Mt a ch mng s dng cho 2
VLAN khc nhau.
A. Cc host phi cng 1 a ch mng.
B. Cc host trong cng VLAN chia s
cng 1 min qung b.
38
Mng
Trong cng 1 VLAN

C. Cc host trong cng VLAN cng 1
cc host uc cu
min xung t.
hnh nh th no (3
D. Cc host trong cng VLAN uc cu
la chn)
hnh chung chnh sch bo v.
E. Cc host trong cng VLAN phi
uc t trong cng 1 ta nh
39
Mng
A. 23
Port no uc s
B. 80
dng cho giao thc
C. 53
HTTP
D. 110
271
TT
Lnh vc
nghip v
Cu hi
Phng n
Nhn vin IT
p
n
Ti liu
kh
tham
cu hi
chiu
A.. LAN kt ni cc mng s dng cc

ISP khc nhau.
40
B. LAN gm c cc host trao i vi

Pht biu no sau nhau bng a ch logic.
y ng cho mng
C. Cc host trong mt LAN s dng a
LAN:
ch vt l trao i vi nhau.
C.
Mng v
my tnh
TB
Mng
A.. Logical
Loi a ch no
B. Physical
c tm thy ti lp
C. MAC
2 m hnh OSI? (2
D. IP
la chn)
E. Port
B.,
C.
Mng v
my tnh
TB
Mng
A. Domain Network Syste

DNS l vit tt ca B. Domain Name System
cm t no di y C. Data Network System
D. Data Name System
B.
Mng v
my tnh
C bn
C.
Mng v
my tnh
C bn
Mng
A.. 16
di ca a ch IP
B. 32
version 4 l bao
C. 48
nhiu bit?
D. 64
B.
Mng v
my tnh
C bn
Mng
Mt mng lp C
c th trin khai cho
7 mng con, mi
mng con c ti a
30 host (PC hoc
thit b u cui IP)
th mt n mng
B.
CCNA
TB
Mng
D. LAN kt ni cc mng WAN vi

nhau
41
42
A. bit c tng s my tnh trn

internet
43
Mng
Cu tr li no ng
nht khi gii thch l B. Tng tc duyt web
do cc my tnh trn C. xc nh duy nht my tnh trn
mng phi c a ch mng
D. Khng v mc ch g.
44
45
A. 255.255.255.192
B. 255.255.255.224
C. 255.255.255.240
D. 255.255.255.248
272
TT
Lnh vc
nghip v
Cu hi
Phng n
Nhn vin IT
p
n
Ti liu
kh
tham
cu hi
chiu
(subnet-mask) s l:
46
47
48
49
50
51
52
Mng
Hot ng ca thit
b Switch tng ng
vi chc nng ca
tng no trong m
hnh OSI?
A. Transport
B. Network
C. Data Link
D. Physical
C.
Mng v
my tnh
C bn
Mng
Hot ng ca thit
b Router tng ng
vi chc nng ca
tng no trong m
hnh OSI?
A. Application
B. Physical
C. Transport
D. Network
D.
Mng v
my tnh
C bn
Mng
A. 53
Giao thc SMTP s B. 80
dng cng no?
C. 25
D. 110
C.
Mng v
my tnh
C bn
Mng
D liu tng
Transport trong m
hnh OSI c x l
thnh:
A. Segments
B. Packets
C. Frames
D. Bits
A.
Mng v
my tnh
C bn
Mng
Thit b no di
y cn thit
chuyn d liu gia
2 PC thuc 2 VLAN
khc nhau?
A. Layer 2 switch
B. Router
C. Trunk
D. Tunnel
B.
Mng v
my tnh
Kh
Mng
Loi cp no c
s dng kt ni 2
Switch vi nhau qua
Ethernet
10/100
ports?
A.Rollover cable
B.Transfer cable
C. Crossover cable
D. Straight-through cable
C.
Mng v
my tnh
TB
Mng
A. Ethernet hub
Thit b no thc
B. Switch lp 2
hin
transparent
C. Switch lp 3
bridging?
D. Router
A.
Mng v
my tnh
C bn
273
TT
53
54
55
56
Lnh vc
nghip v
Cu hi
Phng n
Nhn vin IT
p
n
Ti liu
kh
tham
cu hi
chiu
Mng
A. 203.113.138.0/24
Di Ip no di y
B. 117.0.0.0/13
l di IP ca Viettel
C. 203.162.0.0/24
(2 la chn)
D. 116.0.0.0/13
A.,
B.
Kinh
nghim
Kh
Mng
Mt mng c a ch
l 199.178.52.192/26
c th dnh c
cho bao nhiu my
A. 192
B. 62
C. 26
D. 64
B.
CCNA
TB
Mng
Giao thc no c
s dng chng
loop cho mng c
kt ni bi cc
switch:
A. STP
B. OSPF
C. RIP
D. BGP
A.
CCNA
TB
Mng
A. 8
S lng a ch
B. Tu theo s card mng trn my
MAC ti a trong
C. 256
mt my tnh:
D. Tu theo s a ch IP trn my
B.
Mng v
my tnh
Kh
B.,
D.
Mng v
my tnh
Kh
A.
CCNA
C bn
A. Cng ty s dng nhng a ch ny

truyn thng tin trn internet
B. Cc a ch ny khng c php
truyn i trn mng internet cng cng
57
58
Mng
Mng
Chn m t ng v C. Cc a ch ny c th truyn i trn

a ch IP private? mng internet cng cng
(2 la chn)
D. L mt cch bo tn a ch IP
public
E. Cc a ch ny c cp cho cc t
chc hoc ISPs thng qua t chc ng
k internet
(Internet registry
organization).
A. Lm im to truy cp n mt
a
ch
default mng khc
gateway c s
B. Lm im to truy cp ni mng
dng cho mc ch
C. Khng lm g
g
E. Lm im truy cp ni mng hoc
274
TT
Lnh vc
nghip v
Cu hi
Phng n
Nhn vin IT
p
n
Ti liu
kh
tham
cu hi
chiu
n mng khc
A. im thu sng mng wireless
59
B. im pht sng, thit lp kt ni

khng dy
B.
Mng v
my tnh
TB
C.
Mng v
my tnh
Kh
Mng
A. 16
di ca a ch IP
B. 48
version 6 l bao
C. 128
nhiu bit
D. 64
C.
Mng v
my tnh
TB
Mng
Di a ch IP no
mc
nh
c
modem ADSL ca
Viettel cp cho my
tnh trong mng ca
khch hng:
A.
Kinh
nghim
TB
Mng
Trong cc a ch A. 210.245.0.11
sau, u l a ch B. 203.162.0.181
DNS server ca C. 203.113.131.1
Viettel:
D. 208.67.222.222
C.
Kinh
nghim
TB
Mng
Access point l g
C. L 1 loi in thoi di ng
D. L dy cp ni mng
A. Domain ch s dng cho nhng
mng nh cn Workgroup s dng cho
nhng mng ln.
60
Mng
B. Domain l mng ngang hng cn

S khc nhau gia Workgroup l client/server
Domain
v C. Workgroup l mng ngang hng cn
Workgroup l g
Domain l client/server
D. Domain ch s dng cho nhng
mng nh ngang hng cn Workgroup
s dng cho nhng mng ln
client/server.
61
62
63
A. 192.168.1.0/24
B. 172.16.1.0/24
C. 10.0.0.0/24
D. Tt c cc phng n u sai
275
TT
64
65
66
67
Lnh vc
nghip v
Mng
Cu hi
Phng n
Nhn vin IT
Firewall Windows
khi c cho php
v cu hnh s c tc
dng iu khin truy
nhp
vi
lung
traffic trao i gia:
p
n
Ti liu
kh
tham
cu hi
chiu
A. Cc mng m n kt ni
B. Gia my tnh local v bn ngoi
B.
CCNA
C bn
Mng
A. 190.100.100.1
a ch no thuc B. 176.222.154.5
a ch lp C
C. 192.128.22.5
D. 191.160.30.2
C.
Mng v
my tnh
C bn
Mng
A. a ch ng
DHCP s dng B. a ch tnh
cp a ch
C. C tnh v ng
D. Khng lm g
A.
Tin hc c
bn
C bn
Mng
A. .172.16.2.5
a ch no thuc B. 10.10.1.101
a ch lp A
C. 192.168.100.3
D. 500.500.500.0
B.
Mng v
my tnh
C bn
D.
Tin hc c
bn
C bn
C. Gia cc tin trnh hot ng trn

my tnh local
D. Khc
A. mt loi virus
B. mt loi trojal
C. mt loi spyware
D. cng c t n cc hot ng
68
An ton
thng Rootkit l g:
tin
69
A. File, CMOS, BIOS

An ton
Virus c th n mnh B. File, CMOS
thng
trong
C. File, BIOS.
tin
D. CMOS, BIOS
C.
Tin hc c
bn
C bn
70
A. Virus macro
An ton Virus ly vo file
B. Virus boot
thng vn
bn
(word,
C. Virus file
tin
excel) gi l
D. Bom logic
A,
C
Tin hc c
bn
C bn
71
A. CMOS
An ton
Virus Boot thc thi B. BIOS
thng
trn phn no
C. BOOT SECTOR
tin
D. File
C.
Tin hc c
bn
C bn
276
TT
Lnh vc
nghip v
Cu hi
Phng n
Nhn vin IT
p
n
Ti liu
kh
tham
cu hi
chiu
72
A. CMOS
An ton
Virus khng th tc B. D liu
thng
hi n
C. H iu hnh
tin
D. Email
A.
Tin hc c
bn
C bn
73
Trong file Win.ini

dng no sau y c
du hiu v virus:
An ton
1.CMCDLLNAME3
thng
2=mapi32.dll
tin
2.Load=jact.exe
3.MAPIX=1
4.3gp2=MPEGVideo
B.
Tin hc c
bn
C bn
D.
Tin hc c
bn
C bn
B.
Tin hc c
bn
C bn
D.
Tin hc c
bn
C bn
D.
Tin hc c
bn
C bn
A. 1
B. 2
C. 3
D. 4
A. Khng kt ni internet
74
B. S dng Firewall
An ton Cch no phng
thng chng virus hiu qu C. Khng s dng cc thit b lu tr di
ng
tin
nht
D. S dng phn mm antivirus v cp
nht thng xuyn
A. Tt my tnh, khi ng li
75
B. Ngt mng, v qut virus bng phn

An ton
Khi bi nhim virus mm dit virus
thng
th nn lm g?
tin
C. Restat cc ng dng
D. Xa file b nhim virus
A. To nhiu kt ni n cc node khc
trong mng
76
An ton Hnh vi no sau y

thng khng phi hnh vi B. T ng chy file .dll
tin
ca virus
C. T n cc file khi tr n
D. Truy vn n c s d liu
77
Chc nng update

An ton
no sau y khng
thng
cn thit trong phn
tin
mm dit virus
A. Automatic Definition Updates

B. Automatic Program Updates
C. History/Report logging
D. Manual/FAQ/Knowledge Base
277
TT
Lnh vc
nghip v
Cu hi
Phng n
Nhn vin IT
p
n
Ti liu
kh
tham
cu hi
chiu
78
A. Dir/ah, Tasklist, wmic, sc

An ton Cc lnh no sau y
B. Ipconfig, mwic, cs, Tasklist
thng thng dng kim
C. Dir/ah, Ipconfig , mwic, sc
tin
tra virus
D. Dir/ah, Tasklist, wmic, cs
A.
Tin hc c
bn
Kh
79
A. Nn, t password
An ton Phng php no
B. Ghi ra a CD/DVD
thng sau y s an ton
C. Gi ln mng
tin
d liu i vi virus
D. Khng c bin php no
B.
Tin hc c
bn
Kh
80
Yu t no sau y
An ton
quan trng nht
thng
trong vn an ton
tin
thng tin:
C.
Ti liu
ISMS Informatio
n Security
Managem
ent
System
TB
D.
Mng v
my tnh
TB
A. Phn cng
B. Phn mm
C. Con ngi
D. H thng
A. Antivirrus, antispyware, Firewall,
IDS
81
Phn mm bo m
An ton
an ton thng tin B. Antivirrus, antispyware, Firewall,
thng
trn my tnh c IPS
tin
nhn cn:
C. Antivirrus, antispyware
D. Antivirrus, antispyware, Firewall
82
Cu hnh tt chc
An ton nng autorun drive
thng dng lnh sau bt
tin
u thc hin trn
ca s RUN:
A. gpedit.msc
B. regedit
C. msconfig
D. ipconfig
A.
Tin hc c
bn
TB
83
Khi nim AD trong

An ton mi trng qun tr
thng mng ch ni dung
tin
no trong cc ni
dung sau:
A. Architectural Digest
B. Active Directory
C. Advertising
D. Action dynamic
B.
Tin hc c
bn
TB
84
Khi tham gia mi

An ton trng
Active
thng Directory,
ngi
tin
dng c cc thun
li sau
D.
Tin hc c
bn
TB
A. c h tr t xa.
B. m bo an ton, an ninh theo cc
chnh sch ca tng cng ty.
C. Hn ch ti a cc nguy c do virus.
278
TT
Lnh vc
nghip v
Cu hi
Phng n
Nhn vin IT
p
n
Ti liu
kh
tham
cu hi
chiu
A. Cp nht cc bn v v h iu hnh
B. Ci t cc phn mm l, phn mm
crack
85
Khi tham gia mi

An ton trng Domain trong
thng h
tng
Active
tin
Directory
ngi
dng c th:
C. C th s dng cc tin ch v ng
dng trn my tnh c nhn nh office,
nghe nhc,..
D.
Tin hc c
bn
C bn
D. Cp nht cc bn v v h iu hnh;
s dng cc tin ch v ng dng trn
my tnh c nhn nh office, nghe
nhc,..
86
Trong cc h iu
hnh sau, h iu
An ton
hnh no c th
thng
tham gia Domain
tin
trong h tng Active
Directory
A. Windows xp
B. Window server 2003
C. Windows Seven
D.
Tin hc c
bn
C bn
87
H iu hnh no
sau y l sn phm
An ton
ca Microsoft c
thng
dng lm my ch
tin
trong h tng Active
Directory
A. Windows Vista
B. Windows Seven
C. Windows Server 2008
D. Windows XP Sp3
C.
Tin hc c
bn
C bn
88
A. Fedora 11
An ton H iu hnh mi
B. Red Hat
thng nht lm Server ca
C. Windows Server 2008
tin
Microsoft l g?
D. Window Seven
C.
Tin hc c
bn
C bn
89
A. Min ph hon ton

An ton
B. Sn phm thng mi.
Sn phm Windows
thng
C. Sn phm c th dng phin bn
Server l sn phm:
tin
Crack
D. L sn phm khng th mua bn
C.
Tin hc c
bn
C bn
279
TT
Lnh vc
nghip v
Cu hi
Phng n
Nhn vin IT
A. Active Directory
An ton Windows Server c
B. DNS
thng th chy c cc
C. File Server
tin
dch v sau:
p
n
Ti liu
kh
tham
cu hi
chiu
D.
Tin hc c
bn
C bn
C.
Tin hc c
bn
TB
C.
Tin hc c
bn
C bn
93
A. Processor : 1Gh, Ram 128, HDD:

Cu hnh ti thiu 3GB
An ton
ci h iu hnh B. Processor : 1Gh, Ram 512, HDD: 16
thng
windows
server GB
tin
2008 y l:
C. Processor : 1Gh, Ram : 1024, HDD:
3GB
B.
Tin hc c
bn
TB
94
A. Windows Server 2008 Standard

An ton Cc phin bn sau,
B. Windows Server 2008 Enterprise
thng u l phin bn ca
C. Windows Server 2008 Datacenter
tin
window server 2008
D.
Tin hc c
bn
C bn
95
Cu lnh no sau A. dcpromo.exe

An ton y c dng
B. cmd
thng ci t v cu hnh
C. Dir
tin
dch
v
Active D. ipconfig /all
Directory
trn
A.
Tin hc c
bn
C bn
90
A. Windows Server c th t phng

chng cc loi virus my tnh
91
An ton Vn phng chng B. Windows server khng th ci t

thng Virus trn windows cc sn phm dit virus
tin
server
C. Window Server khng t bo v
trc cc loi virus m phi ci t bn
Antivirus ph hp.
A. Ci t cho ngi dng s dng cc
ng dng vn phng
92
B. Ci t cho ngi dng s dng cc

An ton Window
Server tin ch gii tr nh xem phim, nghe
thng c dng cho cc nhc
tin
mc ch sau:
C. c ci t trn cc my ch
phc v cho cc ng dng chuyn dng
nh Hosting, Active Directory, DNS,..
D. Khng c mc ch g.
280
TT
Lnh vc
nghip v
Cu hi
Phng n
Nhn vin IT
p
n
Ti liu
kh
tham
cu hi
chiu
windows server
96
A. C th nng cp v khng lm thay

C th nng cp h i d liu ca AD
An ton
thng
AD
trn
thng
B. Khng th nng cp
windows 2003 ln
tin
C. Nng cp nhng c s d liu ca
AD2008 khng?
AD b thay i
A.
Tin hc c
bn
C bn
D.
Tin hc c
bn
TB
A. Tin hnh logoff my bng cch

nhn t hp phm ca s + L
97
Khi kt thc qu B. Tin hnh logoff my bng cch vo

An ton
trnh lm vic vi h Start > Logoff
thng
iu hnh windows C. Restart li my tnh
tin
server phi:
D. Tin hnh logoff my bng cch vo
Start > Logoff hoc nhn t hp phm
ca s + L
98
H thng no sau
An ton
y c s dng
thng
nh la k tn cng
tin
(Hacker)
A. IDS
B. IPS
C. Honeypot.
D. Firewall
C.
Mng v
my tnh
Kh
99
H thng chuyn
dng no di y
An ton
c s dng
thng
pht hin v ngn
tin
chn xm nhp tri
php
A. IDS/IPS
B. Firewall
C. Anti-virus
A.
Mng v
my tnh
C bn
D.
Ti liu
ISMS Informatio
n Security
Managem
ent
System
C bn
D.
Ti liu
ISMS Informatio
n Security
Managem
ent
System
C bn
A. M ha password
An ton Lm th no hn B. S dng cc password phc tp cha
thng ch kh nng b khai nhiu dng k t
100
tin
thc password
C. nh k thay i password
A. B mt
An ton Yu cu an ton
B. Xc thc
thng thng tin cho mt
101
C. Ton vn, chng chi b
tin
giao dch in t l?
281
E. V tr Nhn vin Thit b u cui

Nhn vin TBC trong nh l chnh, sa cha home phone, D-Com 3G, in
thoi, t phi i ra ngoi. Tuy nhin tu tng chi nhnh m Nhn vin TBC phi
kim thm ca nghip v kinh doanh (thng thng l 50% lm k thut, 50% lm
kinh doanh).
M t cng vic
-
Tip nhn, kim tra, bo hnh, sa cha thit b u cui.
Kim sot tin giao, nhn thit b bo hnh.
Qun l hng ha dng cho bo hnh ti Chi nhnh theo chng loi, linh ph
kin, ca hng, siu th.
Hng dn s dng, tnh nng ca thit b u cui;
H tr cng tc bn hng, bo hnh.
Bo co, nh gi cc hot ng bo hnh, sa cha TBC
Ni dung thi
Phn trc nghim chim 70%
-
IQ
Kin thc x hi, Viettel, th gii (nc Nga nm chu no, Lin hip
quc c tn vit tt l g, Viettel ng hnh cng vi VTV chng trnh
no...)
in t (hi transistor l g? PNP, ...).
C mt vi cu v IT nh SWITCh hot ng layer my.
Cho 2 on ting Anh v bo dch ra ting Vit.
Phn t lun th chim 30% tng s im, c 2 cu:

VD:
1) Nu u v nhc im ca in k DC, AC...
2) Cho mt on mch, bo tnh gi tr ...
Ngn hng cu hi thi
1. Thit b mng
TT
Thit b mng
282
Ni dung cu hi
NV Thit b u cui
Phng n tr li
A. Tng 1
1
Thit b hub thng thng nm tng no ca B. Tng 2

m hnh OSI?
C. Tng 3
D. Tt c u sai
A. Tng 1
2
Thit b Switch thng thng nm tng no B. Tng 2

ca m hnh OSI?
C. Tng 3
D. Tt c u sai
A. Tng 1
3
Thit b Bridge nm tng no ca m hnh B. Tng 2

OSI?
C. Tng 3
D. Tt c u sai
A. Tng 1
4
Thit b Repeater nm tng no ca m hnh B. Tng 2

OSI?
C. Tng 3
D. Tt c u sai
A. Tng 1
5
Thit b Router thng thng nm tng no B. Tng 2

ca m hnh OSI?
C. Tng 3
D. Tt c u sai
A. 1 collision
6
Thit b Switch c bao nhiu collision B. 2 collision

domain?
C. 1 collision/1port
D. Tt c u ng
A. 1
7
Thit b Hub c bao nhiu collision domain?
B. 2
A
C. 3
D. p n khc
283
Thit b mng
TT
Ni dung cu hi
NV Thit b u cui
Phng n tr li
p
n
A. 1
8
Thit b Switch c bao nhiu Broadcast B. 2

domain?
C. 3
D. p n khc
A. 1
9
Thit b Router c bao nhiu collision domain B. 2

?
C. 3
D. p n khc
A. 1 broadcast/1port
10
Thit b router c bao nhiu Broadcast B. 2

domain?
C. 3
D. 4
A. 10m
11
Cp UTP c th kt ni ti a bao nhiu mt?
B. 20m
D
C. 100m
D. 200m
A. 1000m
12
Cp quang c th kt ni ti a bao nhiu B. 2000m

mt?
C. Ln hn 1000m
D. Tt c u sai
A. Thng
13
ni Router v my tnh ta phi bm cp B. Cho

kiu no?
C. Kiu no cng c
D. Tt c u sai
A. Switch.
14
Thit b no l thit b tng Physical: (Chn

B. Cp truyn d liu.
2 p n)
C. Hub v repeater
B, C
284
Thit b mng
TT
Ni dung cu hi
NV Thit b u cui
Phng n tr li
p
n
D. Router
A. Hub
15
Cc thit b no thuc tng th hai trong m B. Bridge

hnh OSI: (Chn 2 p n)
C. Router
B, D
D. Switch
A. Repeater
16
Cc thit b no thuc tng th ba trong m B. Hub

hnh OSI:
C. Router
D. Switch
A. Bridge
17
Cc thit b no thuc tng th t trong m B. Router

hnh OSI:
C. Switch
D. Tt c u sai
A. Tng 1: Vt l
18
Thit b Repeater x l :
B. Tng 2: Data Link

C. Tng 3: Network
D. Tng 4 tr ln
A. Tng 1: Vt l
19
Thit b Hub x l :
B. Tng 2: Data Link

C. Tng 3: Network
D. Tng 4 tr ln
A. Tng 1: Vt l
20
Thit b Bridge x l :
B. Tng 2: Data Link

C. Tng 3: Network
D. Tng 4 tr ln
21
Thit b Router x l :
A. Tng 1: Vt l
B. Tng 2: Data Link
285
Thit b mng
TT
Ni dung cu hi
NV Thit b u cui
Phng n tr li
p
n
C. Tng 3: Network
D. Tng 4 tr ln
A. Tng 1: Vt l
22
Thit b Switch x l :
B. Tng 2: Data Link

C. Tng 3: Network
D. Tng 4 tr ln
A. t ti a 4 on mng c my tnh
23
Khi dng repeater m rng cc on mng, B. t ti a 5 on mng c my tnh

ta c th:
C. t ti a 3 on mng c my tnh
D. Tt c u ng
A. S dng a ch vt l v hot ng
ti tng Physical ca m hnh OSI
24
B. S dng a ch vt l v hot ng
Pht biu no sau y l ng nht cho ti tng Network ca m hnh OSI
Switch
C. S dng a ch vt l v hot ng
ti tng Data Link ca m hnh OSI

D. S dng a ch IP v hot ng ti
tng Network ca m hnh OSI
A. nh tuyn gia cc mng
25
Router l 1 thit b dng :
B. Lc cc gi tin d tha
C. M rng mt h thng mng
D. C 3 cu trn u ng
A. Ko di 1 nhnh LAN qua vic
khuych i tn hiu truyn n phn
m rng ca n
26
Thit b Repeater cho php:
B. Ngn khng cho cc packet thuc

loi Broadcast i qua n
C. Gip nh tuyn cho cc packets

D. Tt c u ng
286
Thit b mng
TT
Ni dung cu hi
NV Thit b u cui
Phng n tr li
p
n
A. Ko di 1 nhnh LAN thng qua

vic khuych i tn hiu truyn n
n
27
Thit b Hub cho php:
B. Ngn khng cho cc packet thuc


D. Kt ni nhiu my tnh li vi nhau
to thnh mt nhnh LAN
(segment)
A. Ngn khng cho cc packet thuc
B. Gip nh tuyn cho cc packets
28
Thit b Bridge cho php:
C. Kt ni 2 mng LAN li vi nhau

ng thi ng vai tr nh mt b lc
(filter), ch cho php cc packet m a
ch ch nm ngoi nhnh LAN m
packet xut pht, i qua
D. Tt c cc trn u sai
A. Ko di 1 nhnh LAN thng qua
vic khuych i tn hiu truyn n
n
29
Thit b Router cho php:
B. Lin kt nhiu mng LAN li vi

nhau, ng thi ngn khng cho cc
packet thuc loi Broadcast i qua n
v gip vic nh tuyn cho cc
packets
C. Kt ni nhiu my tnh li vi nhau

D. Tt c u ng
A. Khuyt i tn hiu v truyn tin
30
Chc nng ch yu ca thit b Repeater:
B. Khuyt i tn hiu, lc tin, v

truyn tin
C. nh tuyn cc gi tin
D. Tt c u ng.
287
Thit b mng
TT
Ni dung cu hi
NV Thit b u cui
Phng n tr li
p
n
31
Chc nng ch yu ca thit b Bridge:

truyn tin
C. nh tuyn ng truyn tin

D. Tt c u sai
32
Chc nng ch yu ca thit b Switch:

truyn tin

D. Tt c u sai
33
Chc nng ch yu ca thit b Router:

truyn tin

D. Tt c u sai
A. Lc cc gi tin da vo a ch
MAC.
34
Chn cc pht biu SAI v HUB: (Chn 2 B. L repeater multiport.

p n)
C. Lm tng kch thc ca collision
domain.
A, D
D. Hot ng tng Data Link.

A. Hot ng tng Physical.
B. Lc cc gi tin da vo a ch
MAC.
35
Chn cc pht biu NG v Repeater: C. Tip nhn tn hiu mt cng,

(Chn 2 p n)
khuych i tn hiu ln v truyn ra
cng kia.
A, C
D. C chc nng phn cch cc

collision domain.
36
Chc nng CHNH ca router l:
A. M rng kch thc cho php ca

mt on mng bng cch khuych i
288
Thit b mng
TT
Ni dung cu hi
NV Thit b u cui
Phng n tr li
p
n
tn hiu.
B. Kt ni nhiu mng LAN vi nhau,
ngn cc gi tin broadcast v chuyn
cc gi tin gia cc mng LAN.
C. Kt ni nhiu my tnh vi nhau.
D. Lc cc gi tin da vo a ch
MAC.
A. S dng HUB hiu qu hn, do
HUB lm tng kch thc ca
collision-domain.
B. S dng SWITCH hiu qu hn, do
SWITCH phn cch cc collisiondomain.
37
Chn pht biu NG v switch v hub:
C. HUB v SWITCH u cho hiu

sut hot ng ngang nhau, tuy nhin
SWITCH cho php cu hnh thc
hin mt s cng vic khc nn t
tin hn.
D. HUB lm tng hiu nng ca mng

do ch chuyn cc tn hiu nh phn m
khng x l g ht. Khc vi SWITCH
phi x l cc tn hiu trc khi truyn
i nn lm tng tr dn n gim
hiu nng mng.
38
A. Repeaters/Hub
hn ch s ng ca cc gi tin trn 1
on mng, ngi ta chia mng thnh cc B. Bridges/Switches
mng nh hn v ni kt chng li bng cc C. Router
thit b:
D. Tt c cc thit b trn
39
Cc thit b mng no sau y c kh nng

nh tuyn cho 1 gi tin (chuyn gi tin sang
mt mng k khc nm trn ng n mng
ch) bng cch da vo a ch IP ca my
ch c trong gi tin v thng tin hin thi v
tnh trng mng c th hin trong bng
nh tuyn c trong thit b:
A. Bridge
B. Router
C. Switch
D. Hub v Repeater
289
Thit b mng
TT
Ni dung cu hi
NV Thit b u cui
Phng n tr li
p
n
A. Cp ng trc mnh c li ng
dy hn
40
B. Cp ng trc mnh c li ng
Cp ng trc mnh v dy khc nhau ch mng hn
yu l:
C. Cp ng trc mnh truyn thng
tin i xa hn
D. Cp ng trc mnh chng nhiu
tt hn
A. Dng lm cp chnh trong hnh
dng bus
41
B. Dng lm cp ni gia my tnh vi

Cp ng trc mnh dng trong trng hp cp chnh
no:
C. Dng kt ni trong hnh dng
sao
D. Tt c u sai
A. RJ45
42
Cp UTP c s dng vi u ni l:
B. BNC
C. C hai loi trn
D. Cc cu trn u sai
A. 185m
43
Khong cch ti a cho cp UTP l :
B. 100m
B
C. 150m
D. 50m
A. 185m
44
Khong cch ti a cho cp ng trc mnh B. 200m

l:
C. 250m
D. 500m
45
Khong cch ti a cho cp ng trc dy l: A. 185m

a)185m.
B. 200m
b)200m.
C. 250m
c)250m.
290
Thit b mng
Ni dung cu hi
NV Thit b u cui
TT
Phng n tr li
d)500m.
p
n
D. 500m
2. M hnh mng
M hnh mng
TT
Ni dung cu hi
NV Thit b u cui
Phng n tr li
p
n
A. Chia s ti nguyn ( cng, c s d liu,

my in, cc phn mm tin ch, )
1
Khi s dng mng my tnh ta s

B. Qun l tp trung.
c cc li ch:
C. Tn dng nng lc x l ca cc my tnh ri
lm cc n ln.
D. Tt c u ng.
A. Cu trc kt ni c th gia cc my trong
mng.
2
Kin trc mng my tnh l:
B. Cc phn t chc nng cu thnh mng v

mi quan h gia chng.
C. Bao gm hai ca cu A v B.
D. C ba cu trn u sai.
A. LAN
3
K thut dng ni kt nhiu my B. WAN

tnh vi nhau trong phm vi mt
C. MAN
vn phng gi l:
D. Internet
A. Cc h thng mng LAN.

4
Mng Internet l s pht trin ca:
B. Cc h thng mng WAN.

C. Cc h thng mng Intranet.
D. C ba cu u ng.
Mng cc b (LAN) l:
A. tp hp cc thit b tin hc c th hot ng

c lp c trong 1 phng, 1 tng, 1 to nh...
B. h thng cc mi trng truyn tin dng
lin kt cc thit b tin hc
291
M hnh mng
TT
Ni dung cu hi
NV Thit b u cui
Phng n tr li
p
n
C. C hai cu trn u ng
A. Cung cp s an ton v mc kim sot cao
hn mng da trn my phc v.
B. c khuyn co s dng cho mng c t 10

iu g ng i vi mng ngang ngi dng tr xung.
hng:
C. i hi mt my phc v trung tm c cu
hnh mnh.
D. Ngi dng phn b trong a bn rng.

A. Kch thc (tnh theo bn knh ca mng)
mng LAN nh hn mng WAN. Tc truyn
thng tin trn mng LAN nhanh hn trn mng
WAN
B. Kch thc (tnh theo bn knh ca mng)

Mng LAN khc mng WAN mng LAN ln hn hn mng WAN. Tc
truyn thng tin trn mng LAN khng nhanh
ch:
hn trn mng WAN.
C. Mng LAN do doanh nghip s hu, nhng

mng WAN c th khng.
D. Mng LAN v WAN u phi do mt doanh
nghip s hu.
A. RING
8
Kin trc mt mng LAN c th l:
B. BUS
D
C. STAR
D. C th phi hp cc m hnh trn
A. Cn t cp hn nhiu so vi cc cu hnh
khc.
B. Khi cp t ti mt im no lm ton b
Pht biu no sau y m t ng mng ngng hot ng.
nht cho cu hnh Star
C. Kh ti lp cu hnh hn so vi cc cu hnh
khc.
D. D kim sot v qun l tp trung.

10
M t no thch hp cho mng Bus
A. Cn nhiu cp hn cc cu hnh khc.
292
M hnh mng
TT
Ni dung cu hi
NV Thit b u cui
Phng n tr li
p
n
B. Phng tin r tin v d s dng.

C. D sa cha hn cc cu hnh khc.
D. S lng my trn mng khng nh hng
n hiu sut mng.
A. Cp xon i.
11
12
Mi trng truyn tn hiu trong B. Cp ng trc.

mng WAN c th l: (Chn 2 p
C. Cp quang.
n)
D. Sng v tuyn.
A. Cc loi cp nh: ng trc, xon i, Cp
Mi trng truyn tin thng thng quang, cp in thoi,...
trong mng my tnh l:
B. Sng in t,...
A, B
C. Tt c mi trng nu trn
A. Hiu qu truyn thng ca mng tng ln
B. Hiu qu truyn thng ca mng km i
13
Vic nhiu cc gi tin b ng C. Hiu qu truyn thng ca mng khng thay

trn mng s lm cho:
i
D. Ph thuc vo cc ng dng mng mi tnh

c hiu qu.
14
A. Token passing
K thut dng truy cp ng
B. CSMA/CD
truyn trong mng Ethernet l:
C. Tt c u sai
15
A. Token passing
K thut dng truy cp ng
B. CSMA/CD
truyn trong mng Ring l:
C. Tt c u ng
A. S dng cp xon i loi 3 (UTP cat3).
16
Cho bit c im ca mng B. Dng HUB/SWITCH kt ni hoc kt ni

Ethernet 100BaseTX: (Chn 3 p trc tip gia hai my tnh.
n)
C. Hot ng tc 100Mbps.
B, C,
D
D. S dng connector RJ-45.
293
M hnh mng
TT
Ni dung cu hi
NV Thit b u cui
Phng n tr li
p
n
E. S dng connector BNC.

A. Hertz (Hz).
17
n v ca bng thng l: (Chn B. Volt (V).

cc p n ng)
C. Bit/second (bps).
D. Ohm ().
A. L cc tn hiu nh phn truyn i trc khi
truyn d liu tht s.
18
B. L mt tp cc quy c, tho thun m cc

thit b trn mng phi tun theo c th lin
nh ngha giao thc (protocol): lc c vi nhau.
(Chn cc p n ng)
C. L c ch bt tay ba ln m mi thit b
A, B
mng u phi thc hin khi khi ng.

D. L mt tp cc c t m mi nh sn xut
sn phm mng phi da theo thit k sn
phm ca mnh.
A. Trao i cc bng nh tuyn vi nhau cp
nht thng tin v cc ng i.
19
B. Cc thng tin v cc ng i c lu tr
Chn cc pht biu ng v cc trong bng nh tuyn (routing table).
giao thc nh tuyn: (Chn 3 p
C. ng gi d liu ca cc tng bn trn v
n)
truyn i n ch.
B, C,
D
D. Cc giao thc ny c cc ROUTER s

dng.
A. SMTP.
20
21
Trong chng giao thc TCP/IP, B. TCP.

tng Transport c nhng giao thc
C. UDP.
no: (Chn 2 p n)
D. HTTP.
Giao thc
Internet:
TCP
trong
A. L giao thc gi nhn d liu tin cy gia hai

mng chng trnh.
B. L giao thc gi nhn d liu th.
B, C
C. L giao thc gi nhn d liu th gia hai
294
M hnh mng
TT
Ni dung cu hi
NV Thit b u cui
Phng n tr li
p
n
chng trnh.
D. L giao thc gi nhn d liu th gia hai
my.
A. Tp trung cc module phn mm qun l
mng.
22
B. Tp trung cc module phn mm thc hin

Ngi ta dng t h iu hnh cc cp trong kin trc mng.
mng ch:
C. H iu hnh qun l ti nguyn cc my
trong mt mng my tnh.
D. H iu hnh c chc nng mng.

A. 20
23
Giao thc FTP s dng cng dch B. 21

v s:
C. 25
A, B
D. 53
A. 110
24
Giao thc SMTP s dng cng dch B. 23

v s:
C. 25
D. 53
A. 110
25
Giao thc POP3 s dng cng dch B. 23

v s:
C. 25
D. 53
A. 1 2 3 4.
26
27
bm cp UTP t chun 100 B. 1 2 4 8.

Mbps, ta ch xp cc si rut
C. 1 2 5 6.
theo quy tc:
D. Tt c u sai.
A. Thng (straight-through).
kt ni hai HUB vi nhau ta s
B. Cho (cross-over).
dng kiu bm cp:
C. Console.
295
M hnh mng
TT
Ni dung cu hi
NV Thit b u cui
Phng n tr li
p
n
D. Tt c u ng.
28
Trn server datacenter (HH

Windows 2000) c chia s mt th
mc dng chung t tn l
software. Lnh nh x th mc
trn thnh a X: cc b trn my
l:
A. Net map X:=\\datacenter\software

B. Net use X: \\datacenter\software
B
C. Mapping X: = \\datacenter\software
D. Net use X: = \\datacenter\software
A. Switch
29
Thit b no hot ng tng B. Card mng

Physical:
C. Hub v repeater
D. Router
A. 1
30
C bao nhiu vng ng B. 2

(Collision Domain) trong mt mng
C. 3
dng 1 Repeater v 1 Hub :
D. 4
A. M ho d liu
B. Cung cp nhng dch v mng cho nhng ng
dng ca ngi dng
31
Pht biu no sau y m t ng C. S dng a ch vt l cung cp cho vic

truyn d liu v thng bo li, kin trc mng
nht cho tng Application:
v iu khin vic truyn
D. Cung cp nhng tn hiu in v nhng tnh

nng cho vic lin kt v duy tr lin kt gia
nhng h thng
A. Cung cp s an ton v mc kim sot cao
hn mng da trn my phc v
32
B. c khuyn co s dng cho mng c t 10

iu g ng i vi mng ngang ngi dng tr xung
hng:
C. i hi mt my phc v trung tm c cu
hnh mnh
D. Ngi dng phn b trong a bn rng
296
M hnh mng
TT
Ni dung cu hi
NV Thit b u cui
Phng n tr li
p
n
A. 149.255.255.255
33
a ch no sau y l a ch B. 149.6.255.255
broadcast ca mng lp B l:
C. 149.6.7.255
D. Tt c u sai
A. 172.29.14.10
34
a ch no sau y thuc lp A:
D. 10.1.1.1
B
C. 140.8.8.8
D. 203.5.6.7
A. Giao tip vi mng
35
B. Truyn d liu i xa
Modem dng :
C. Truyn d liu trong mng LAN
D. A v B
A. Thuc lp A
36
a
ch
IP
255.255.0.0:
172.200.25.55/ B. Thuc lp C
C. L a ch ring
D. L a ch broadcast
A. Kt ni LAN vi LAN.
37
Chc nng chnh ca router l:
B. Chia nh broadcast domain.

C. Tt c u ng.
D. Tt c u sai.
A. Byte
38
n v d liu tng presentation B. Data

l:
C. Frame
D. Packet
39
Qu trnh d liu di chuyn t h A. Phn tch d liu

thng my tnh ny sang h thng B. Lc d liu
my
tnh khc phi tri qua giai on C. Nn d liu
297
M hnh mng
Ni dung cu hi
NV Thit b u cui
TT
no?
Phng n tr li
p
n
D. ng gi
A. TCP/IP
40
Protocol no c s dng cho B. Netbeui

Internet:
C. IPX/SPX
D. DLC
A. Transport
41
Cc protocol TCP v UDP hot B. Network

ng tng no:
C. Application
D. Presentation
A. Token Ring
42
Cng ngh mng LAN s dng ph B. FDDI

bin hin nay l:
C. Ethernet
D. ADSL
A. Physical
43
Frame l d liu tng:
B. Network
C
C. Data Link
D. Transport
A. M ho d liu
44
Chn 2 chc nng ca tng B. Cung cp cc dch v mng ngi dng

Presentation:
C. Phn on d liu
D. nh a ch
A. t ti a 4 on mng c my tnh
45
Khi dng repeater m rng cc B. Dng ti a 4 repeater

on mng, ta c th:
C. C ti a 5 on mng
D. C ti a 3 on mng e. b v c
46
Biu din s 125 t c s decimal A. 01111101

sang c s binary.
B. 01101111
298
M hnh mng
TT
Ni dung cu hi
NV Thit b u cui
Phng n tr li
p
n
C. 01011111
D. 01111110
A. Ko di 1 nhnh LAN thng qua vic
khuych i tn hiu truyn n n
47
Thit b Hub cho php:
B. Ngn khng cho cc packet thuc loi

Broadcast i qua n

D. Kt ni nhiu my tnh li vi nhau to
thnh mt nhnh LAN (segment)
A. Ngn khng cho cc packet thuc loi
Broadcast i qua n
B. Gip nh tuyn cho cc packets
48
Thit b Bridge cho php:
C. Kt ni 2 mng LAN li vi nhau ng thi

ng vai tr nh mt b lc (filter): Ch cho
php cc packet m a ch ch nm ngoi
nhnh LAN m packet xut pht, i qua
D. Tng cng tn hiu in m rng on

mng
A. Ko di 1nhnh LAN thng qua vic khuych
i tn hiu truyn n n
B. Kt ni nhiu my tnh li vi nhau
49
Thit b Router cho php:
C. Lin kt nhiu mng LAN li vi nhau, ng

thi ngn khng cho cc packet thuc loi
Broadcast i qua n v gip vic nh tuyn cho
cc packets
D. nh tuyn cho cc packet, chia nh cc

Collision Domain nhng khng chia nh cc
Broadcast Domain
A. Da trn a ch IP ch c trong packet m
quyt nh chn ng thch hp cho packet
50
Tng Network (c th trong tng

B. Quyt nh ch n ca packet
IP) chu trch nhim:
C. Pht hin packet b mt v cho gi li packet
mt
299
M hnh mng
TT
Ni dung cu hi
NV Thit b u cui
Phng n tr li
p
n
D. Chia nh packet thnh cc frame

3. Chia Subnet
Chia Subnet
TT
Ni dung cu hi
NV Thit b u cui
Phng n tr li
p
n
A. 255.248.0.0
1
Mt mng con lp A mn 5 bit chia B. 255.255.255.1

subnet th SM s l:
C. 255.255.255.248
D. 255.255.255.128
A. 255.255.254.192
2

subnet th SM s l :
C. 255.248.0.0
D. 255.255.255.254
A. 255.255.254.0
3
Mt mng con lp A cn cha ti thiu 255 B. 255.0.0.255

host s dng SM no sau y:
C. 255.255.255.240
D. 255.255.255.192
A. 255.255.128.0
4

subnet th SM s l:
C. 255.255.255.240
D. 255.255.128.0
A. 255.255.248.0
5
Mt mng con lp B mn 5 bit chia B. 255.255.255.1

subnet th SM s l:
C. 255.255.255.248
D. 255.255.255.128
6
Mt mng con lp B mn 7 bit chia A. 255.255.254.0

subnet th SM s l:
B. 255.255.254.192
300
Chia Subnet
TT
Ni dung cu hi
NV Thit b u cui
Phng n tr li
p
n
C. 255.255.255.240
D. 255.255.255.254
A. 255.255.224.0
7
Mt mng lp B cn chia thnh 3 mng con B. 255.0.0.255

s dng SM no sau y:
C. 255.255.192.0
D. 255.255.255.224
A. 255.255.240.0
8

s dng SM no sau y:
C. 255.224.255.0
D. 255.255.255.224
A. 255.255.224.0
9

s dng SM no sau y:
C. 255.255.240.0
D. 255.255.255.224
A. 8
10
Lp C c php mn ti a bao nhiu bit B. 6

cho subnet:
C. 4
D. 2
A. 255.255.224.0
11
Mt mng lp C cn chia thnh 5 mng con B. 255.0.0.255

s dng SM no sau y:
C. 255.224.255.0
D. 255.255.255.224
A. 255.255.224.0
12
Mt mng lp C cn chia thnh 3 mng con B. 255.0.0.255

s dng SM no sau y:
C. 255.255.255.192
D. 255.255.255.224
301
V s mch khuch i, hi v cng dng ca in tr, t in, cng tr,

khuch i nh th no?...
V s khuch i dng Trans: Khuch i kiu g? in tr r1, r2 c tc

dng g? Tc dng ca cc t in?
Kin thc v vi x l, k thut mch in t, GSM, DTE1, DTE2
F. V tr K s in t vin thng
M t cng vic
-
Vn hnh, khai thc qun l cc thit b Vin thng.
Gim st cc hot ng v x l cc s c k thut ton mng.
Lp t, tch hp cc thit b vin thng.
Thit k, ti u mng li vin thng.
Ni dung thi
[ Viettel Network ] cho v tr in t Vin thng
thi gm 3 phn (cc cu hi u vit bng Ting Anh)
Phn 1: 40 cu trc nghim (50 im/ 40 pht): Trc nghim IQ, kin thc v
Viettel, bi tp tnh cc, tn s, tc knh, 2G v 3G kin thc v GSM v
WCDMA, SS7, CCNA, quang
VD:
1/ Viettel u t ra nhng nc no tnh n nay?
2/ Chng trnh VT hp tc vi VTV l chng trnh no?
3/ Tnh ton s trm BTS ca 1 bi ton sau
4/ Tnh cc thu bao...
5/ Trc nghim ting Anh v CCNA, GSM, Bo hiu s 7, SDH,
Quang, ADSL, Viba
Phn 2: Phn t lun gm 2 cu (30 im/ 30 pht): v 2G, 3G hoc lin quan
n WCDMA, GSM, 7 lp OSI & MTU
VD:
1/ M hnh OSI, chc nng ca cc lp? V sao c 7 lp?
2/ Chc nng MTP3 (lp 3) trong bo hiu s 7?
3/ Chc nng MTU trong bo hiu s 7?
Phn 3: Hai (02) bi dch ti liu Ting Anh chuyn ngnh in t vin thng
sang Ting Vit (20 im / 20 pht)
302
Ngn hng cu hi thi

1. Kin thc c bn chung
Kin thc c bn chung
TT
Ni dung cu hi
K s TVT
.l cng ngh truy

nhp hu tuyn, bng
thng rng v ang
c s dng rng ri
trn mng vin thng
Vit Nam?
Phng n tr li
A. FTTH
B. GPRS
C. ADSL
D. ISDN
p
n
Trnh
i
hc
Cao Trung
ng
cp
ADSL (Asymetric Digital Subscriber

Line) l cng ngh to ra mt ng
dy thu bao s bt i xng vi tc
ng download t ISP n u
cui khch hang cao hn rt nhiu so
vi ng upload t u cui khch
hang n ISP m vn s dng trn i
dy cp ng in thoi c.
Hai bng tn downlink v uplink tn
ti v hot ng c lp vi nhau,
ng thi c lp vi bng tn dnh
ring cho thng tin thoi truyn thng.
ADSL l g?
nhc im?
ADSL s p ng c nhu cu s
u, dng Internet tc cao, s dng cc
dch v cao cp i hi bng thng ln
nh xem film theo yu cu (Video on
Demand), v mi trng a dch v.
ADSL c tc Download ln ti
8Mb/s, cn tc upload ln n
1,5Mb/s
Khong cch ti a t u khch hng
n b tp trung thu bao xa l < 5km.
Cht lng v ng knh cp cng
ln th khong cch cng di.
u nhc im ca ADSL:
u im
- D trin khai do s dng c s
303
Kin thc c bn chung

TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
Cao Trung
ng
cp
mng in thoi sn c.
- Chi ph hp l.
- C th ti d liu v vi tc
8Mbps.
- Tc ng truyn l 8Mbps
xung v 64 - 896Kbps ln
S dng ng thi fax, voice m
khng cn ngt mng.
- Hot ng Fulltime.
- C kh nng h tr mt s dch
v nh VoIP, VPN
- Ph hp vi cc doanh nghip
va v ln.
Nhc im
- Tc ng ln v ng
xung chnh lch nhau kh ln.
- Khng ph hp vi cc cng ty
cn tc ng ln cao nh ISP
Khong cch ti a 5km tc <
1Mbps.
A. Asynchronous Transfer Mode

ATM l vit tt ca B. Asymetric Transfer Mode
cm t no?
C. Asymetric Transport Mode
D. Asymetric Transfer Mode
A. Application transmitter power

control
B. Attenuation transmitter power
ATPC l vit tt ca
control
cm t no?
C. Automatic transmitter power
control
D. Automatic transmitter power cancel
Bandwidth
trong A. Tn s cao nht ca knh truyn
truyn dn s l khi dn
nim ch?
B. Tc hay dung lng ti a m
304
Kin thc c bn chung

TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
Cao Trung
ng
cp
thit b c kh nng truyn ti

C. rng ca di tn s m cc tn
hiu chim dng trn mt phng tin
truyn dn.
D. Tn s hot ng ca knh truyn
dn
Bo hiu knh ring,

tn hiu bo hiu ng
truyn trong khe thi
gian no ca PCM32?
A. TS#0
B. TS#1
C. TS#16
D. TS#31
Cc mng chuyn
mch gi no di y
s dng kiu kt ni c
nh
hng
(connection-oriented)?
A. ATM, X.25 v Frame Relay

B. IP
C. Ethernet
D. TDM
Cu hnh mng
di y c cc
cng c ni vo
nt trung gian
mng?
no
A. Mesh
nt
B. Ring
mt
C. Star
trn
D. Tt c cc cu hnh trn
A. Chuyn i tn hiu trung tn thnh

cao tn
9
10
B. iu ch v gii iu ch tn hiu
Chc nng ca khi
C. Khuch i cng sut
BUC ti trm remote?
D. Chuyn i tn hiu trung tn thnh
cao tn v khuch i cng sut tn
hiu cao tn
C n in tr R1,
R2,,Rn mc ni tip.
Cng thc no sau y
dng tnh in tr
tng ng ton
mch?
A. R = R1+R2++Rn
B. 1/R = 1/R1+1/R2++1/Rn
C. R = 1/R1+1/R2++1/Rn
D. R = max{R1,R2,,Rn}
305
Kin thc c bn chung

TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
Cao Trung
ng
cp
11
tng dung lng

chuyn mch, phng
n xy dng trng
chuyn mch no di
y thng c s
dng?
A. S-T
B. T-S-T
C. T-S
D. S-T-S
12
A. iu ch M-QAM thng thng

iu ch trn ng
B. iu ch QPSK thng thng
dy thu bao s ADSL
C. iu ch OFDM thng thng
l?
D. iu ch a tn ri rc DMT
13
A. Mch ch c R
on mch in xoay
B. Mch ch c L,R ni tip
chiu khng tiu th
C. Mch ch c R,C ni tip
cng sut khi?
D. Mch ch c L,C ni tip
14
A. A
n v o cng
B. mA
dng in l?
C. KA
15
A. C
n v o lng ca
B. Hz
in tch l?
C. N
16
A. Erlang
n v no c s
B. Bit trn giy (bit/s)
dng o lu lng
C. Hertz (Hz)
thoi trong vin thng?
D. Baud
A. Lm vic vi cng mt ngun ng

h chung
17
ng b mng l khi B. Lm vic vi cc ngun ng h

nim m t vic m ng b vi nhau.
bo cc thit b trn C. Phi hp lm vic vi nhau cung
mng?
cp dch v vi cht lng tt nht
D. ng b vi nhau v chng loi
thit b.
306
Kin thc c bn chung

TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
Cao Trung
ng
cp
A. Dng chuyn di c hng ca cc

ht mang in tch
18
Dng in l?
B. Dng chuyn di ca cc ht mang

in tch
C. Dng chuyn di c hng ca cc

ht mang in tch dng
19
A. Fast Division Modulation

FDM l vit tt ca B. Frequency Division Multiplexing
cm t no?
C. Frequency Division Modulation
D. Fast Demodulation Multiplex
20
A. Fast Division Modulation Access

B. Frequency Division Multiple
Access
FDMA l vit tt ca
C. Frequency Division Modulation
cm t no?
Access
D. Fast Demodulation Multiplex
Access
21
A. Fall Error Connection

FEC l vit tt ca cm B. Foward Error Connection
t no?
C. Forward Error Corection
D. Fall Error Corection
22
Giao thc ng s A. LAPB

liu knh D trong B. LAPD
ISDN l?
C. LAPC
23
A. SMTP
Giao thc no sau y
B. ICMP
s dng cho dch v
C. RIP
th in t?
D. DHCP
24
Giao thc X25 l giao A. Chuyn mch knh

thc cho phng thc B. Chuyn mch gi
chuyn mch no?
C. Khng c phng n ng
307
Kin thc c bn chung

TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
Cao Trung
ng
cp
A. Lc hn ch bng tn tn hiu thoi,

lng t ho, m ho 8 bit
25
B. Lc hn ch bng tn tn hiu thoi,

Hy chn ra quy trnh ly mu, lng t ho, m ho 8 bit
ng thc hin iu
C. Ly mu, lng t ho, m ho 8
ch xung m (PCM)?
bit
D. Lc hn ch bng tn tn hiu thoi,

ly mu, m ho 8 bit
A. Gim st, pht hin thu bao nhc
my v khai thc mng
26
B. Cc thng tin bo hiu (cc con s

a ch) ca cc cuc thoi khc nhau
H thng bo hiu R2- c truyn trn cc knh ring bit.
MFC l mt kiu bo
hiu knh ring bi v? C. Tt c cc thng tin bo hiu ca
cc cuc thoi khc nhau c truyn
trn 1 knh dnh ring
D. Gim st, tm chn v gii phng

cuc gi
27
A. Bo hiu knh lin kt

H thng bo hiu s 7 B. Bo hiu knh chung
l h thng?
C. Bo hiu a tn
D. Bo hiu R2
A. Mc hon ho ca dch v cung

cp cho ngi dng
B. Tc v dung lng truyn dn
mng tn hiu qua mng vin thng
28
Hiu
nng
(Network
C. sn sng ca mng vin thng
Performance) l khi cung cp cc dch v cho ngi s
nim m t?
dng
D. Nng lc ca mng cung cp kh

nng truyn thng tin gia nhng
ngi s dng
29
Knh (channel) l khi

A. ng
nim m t mt n v
308
Kin thc c bn chung

TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
Cao Trung
ng
cp
nh nht trong h B. Sai

thng truyn dn c th
s dng cho mt dch
v vin thng (v d
knh thoi, knh s
liu.. )?
A. Khi nim m t nng lc mng
li v cc trang thit b cung cp cc
dch
30
B. Xc sut tn tht cuc gi do nng

Khi nim cht lng lc mng cung cp
dch v vin thng C. Tng hp nhng tham s, kin
(QoS) l?
th hin s hi lng, khng hi lng
ca khch hng i vi mt dch v

vin thng.
D. tr lan truyn tn hiu qua cc
thit b trn mng vin thng
A. Thng s ca sng mang theo bin
ca tn hiu mang thng tin cn
truyn
31
B. Tn s ca sng mang theo bin

Khi nim iu ch ca tn hiu mang thng tin cn truyn
(modulation) l qu
C. Bin ca sng mang theo bin
trnh bin i?
ca tn hiu mang thng tin cn
truyn
D. Pha ca sng mang theo bin
ca tn hiu mang thng tin cn truyn
A. Thnh dng ph hp cho truyn
dn trong si quang
32
Khi nim m ha
ngun (source coding)
l qu trnh biu din
ngun thng tin?
B. Thnh chui cc bt nh phn m

bo ti a dung lng knh truyn
C. m bo vic truyn thng tin i
nhanh hn
D. Bng cch thm vo cc bt nh
phn gim thiu xc sut li khi
309
Kin thc c bn chung

TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
Cao Trung
ng
cp
gii m ti pha thu
33
Khi bin i t tn hiu

A. 10 KHz
thoi sang tn hiu s
B. 8 KHz
th tn s ly mu l
C. 3,4 KHz
bao nhiu?
34
Khi cu hnh Link bo

A. Signaling TS
hiu C7, tham s no
B. Link group number
khng cn ph hp vi
C. CIC
tng i ch?
35
K thut b sung thm

cc bt vo cc bn tin
truyn i nhm mc
ch pht hin v sa
li c gi l?
A. M ng truyn
B. M ha ngun
C. M ha knh
D. Ghp knh
36
Lp no chu trch
nhim
iu
khin
lung,
xc
nhn
(acknowledgment) v
c ch ca s?
A. Transport
B. Network
C. Data Link
D. Physical
37
Lp no chu trch
nhim iu phi truyn
thng thng tin ngang
cp gia cc h thng
trong mng?
A. Session
B. Transport
C. Network
D. Data Link
38
A. 2
Lp Transport l lp
B. 1
th my trong m hnh
C. 4
TCP/IP?
D. 3
39
A. Bnh phng khong cch gia hai

Lc tng tc gia hai in tch
in tch t l nghch
B. Khong cch gia hai in tch
vi?
C. Lp phng khong cch gia hai
310
Kin thc c bn chung

TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
Cao Trung
ng
cp
in tch
40
M im bo hiu SPC
(Signaling Point Code)
trong SS7 l mt m
nh phn gm?
A. 8 bit
B. 16 bit
C. 14 bit
D. 24 bit
41
A. Lp 1
M im bo hiu SPC
B. Lp 2
nm lp ny trong
C. Lp 3
m hnh OSI?
D. Lp 4
42
Tng mng (Network layer lp 3):

Tng mng c nhim v xc nh vic
chuyn hng, vch ng cc gi tin
M hnh OSI c bao trong mng (chc nng nh tuyn),
nhiu lp? Nu chc cc gi tin ny c th phi i qua
nng ca lp (tng) th nhiu chng trc khi n c ch
3?
cui cng. Lp 3 l lp c lin quan
n cc a ch logic trong mngCc
giao thc hay s dng y l IP,
RIP, IPX, OSPF, AppleTalk.
43
Tng vn chuyn (Transport layer

lp 4): Tng vn chuyn xc nh a
ch trn mng, cch thc chuyn giao
gi tin trn c s trc tip gia hai u
mt, m bo truyn d liu tin cy
M hnh OSI c bao gia hai u cui (end-to-end). bo
nhiu lp? Nu chc m c vic truyn n nh trn (T
nng ca lp (tng) th mng tng vn chuyn thng nh s lun)
cc gi tin v m bo chng chuyn
4?
theo th t.
Bn cnh lp 4 c th thc hin
chc nng iu khin lung v iu
khin li.Cc giao thc ph bin ti
y l TCP, UDP, SPX.
44
Mc ch ca m ha A. tng hiu qu s dng knh

knh (channel coding) truyn
trong truyn thng l?
B. c th pht hin v sa li trong
311
Kin thc c bn chung

TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
Cao Trung
ng
cp
qu trnh truyn thng tin

C. gim bt cht lng truyn tin
D. lm n gin h thng truyn
thng
A. gim bt cht lng truyn tin
45
B. d dng khi phc thng tin b

Mc ch ca m ha mt pha thu
ngun (source coding)
C. truyn thng tin i nhanh hn
trong truyn thng l?
D. tng hiu qu s dng knh
truyn
A. Bin i tn hiu t tng t sang

s
46
Mc ch ca vic B. Pht hin v sa li truyn dn

ghp
knh
C. Gim can nhiu trn ng truyn
(Multiplexing) l ?
D. Tng hiu qu s dng ng
truyn (dung lng truyn dn)
A. S dng nhiu ti nguyn mng
trong qu trnh tm ng i cho gi
tin.
47
B. Khng c c ch khi phc li cc

Nhc im ca nh tuyn b li.
tuyn tnh so vi nh
C. Tt c cc thng tin nh tuyn
tuyn ng l?
c truyn trn cc bn tin cp nht
tuyn.
D. Thng tin cp nht tuyn c trao

i nh k.
48
A. Network Management System

NMS l vit tt ca B. Node Multiplex System
cm t no?
C. Node Modulation System
D. Network Multiplexing System
49
mc bo hiu ISUP,
A. SAM
bn tin no l bn tin
B. ANM
do tng i i phng
312
Kin thc c bn chung

TT
Ni dung cu hi
K s TVT
gi li?
50
Phng n tr li
p
n
Trnh
i
hc
Cao Trung
ng
cp
C. IAM
A. Pulse Code Modulation

PCM l vit tt ca B. Pulse Code Module
cm t no?
C. Pulse Control Module
D. Phase Code Modulation
A. Tn hiu lin tc c ly mu theo

thi gian v lng t ha theo bin .
51
B. Tn hiu lin tc c ly mu theo

Ri rc ha l qu thi gian.
trnh?
C. Tn hiu lin tc c ly mu theo
bin .
D. Cc phng n trn u sai.
52
A. 0111
S 7 trong h thp
B. 00111
phn c m ho bi
C. 111
m BCD nh th no?
D. 1110
53
A. Synchronous Transmission Module

STM l vit tt ca B. Symetric Transfer Modulation
cm t no?
C. Symetric Transfer Mode
D. Simple Transport Module
54
A. Time Distribution Multiplex

TDM l vit tt ca B. Time Domain Modulation
cm t no?
C. Time Disconnection Module
D. Time Division Multiplexing
55
Theo nh l ly mu?
A. Fs = 2Fmax.
B. Fs < 2Fmax
C. Fs 2Fmax
D. Fmax 2Fs
A. Gim ti a lng thng tin tha.

56
B. B sung cc thng tin iu khin

Thit b m ha knh
vo thng tin truyn i chng
dng ?
nhiu.
C. Sn sinh ra thng tin.
313
Kin thc c bn chung

TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
Cao Trung
ng
cp
D. Lc nhiu v xc nh thng tin

truyn i.
57
A. 100s
Thi gian mt khung
B. 125s
PCM 24 (ca ITU-T)
C. 250s
l bao nhiu?
D. 225s
58
Thng thng tn hiu A. 300 Hz 3400 Hz

thoi c di tn l bao B. 20 Hz 300 Hz
nhiu?
C. Khng c phng n ng
59
A. IEEE
T chc no pht trin B. ISO
m hnh OSI?
C. Cissco
D. ITU
60
A. Kinh v v
Ta ca GPS c B. Kinh v v tuyn
xc nh bi?
C. Kinh tuyn v v
D. Kinh tuyn v v tuyn
61
A. 576 Kb/s
Tc knh qun l
B. 640 Kb/s
DCC c khai bo
C. 704 Kb/s
qua MS l bao nhiu?
D. 768 Kb/s
62
A. 64 Kb/s
Tc knh qun l
B. 128 Kb/s
DCC c khai bo
C. 192 Kb/s
qua RS l bao nhiu?
D. 256 Kb/s
63
A. 8Hz
Tc ly mu TDM
B. 16Hz
ca tn hiu thoi
C. 8kHz
(64kbps) l?
D. 16kHz
64
Trong cc h thng
truyn dn, mc suy
hao nhiu nht ph
thuc vo?
A. Cng sut my pht

B. C ly truyn dn
C. Loi tn hiu lan truyn
D. Cng sut my thu
314
Kin thc c bn chung

TT
Ni dung cu hi
K s TVT
Phng n tr li
Trnh
p
n
i
hc
65
Trong khung PCM

giao din Abis, tn hiu
O&M thng c
khai bo trn timeslot
no?
A. 0
B. 16
C. 30
D. 31
66
Trong thi gian T = 1

gi (3600s), 1 thu bao
trung bnh gi n = 1.2
cuc, mi cuc gi di
t = 60s th Erl ca thu
bao l?
A. 10 mErl
B. 15 mErl
C. 20 mErl
D. 30 mErl
Cao Trung
ng
cp
A. V cn c thng tin ng b
67
68
V sao 1 E1 c 32 B. V cn c thng tin bo hiu

timeslot nhng khng
s dng ht 32 knh C. C hai phng n A v B
cho thoi?
D. V dng cc timeslot cn li d
phng.
Vi P1 l cng sut
quang o c u
si v P2 l cng sut
quang o c cui
si. Khi suy hao
quang c tnh theo
cng thc no di
y?
A. a = - 100lg (P2/P1) [dB]

B. a = + 100lg (P2/P1) [dB]
C. a = + 10lg (P1/P2) [dB]
D. a = - 10lg (P1/P2) [dB]
2. Kin thc 3G
Kin thc 3G
TT
Ni dung cu hi
K s TVT
Phng n tr li
A. LTE
4G d kin c tn chung B. WIMAX
l g?
C. UMB
D. IMT-ADVANCED
p
n
Trnh
i
hc
Cao Trun
ng g cp
315
Kin thc 3G
TT
Ni dung cu hi
K s TVT
Phng n tr li
A. N thay i tc bit theo tn xut ni

AMR CODEC c gi ca ngi s dng
a tc thch ng v?
B. N thay i tc bit theo cht
p
n
Trnh
i
hc
Cao Trun
ng g cp
lng ng truyn
3
AV c to ra u?
A. VLR
B. AUC
A. Bng I: UL (1920MHz-1980MHz),
Bng tn c s dng DL (2110MHz-2170MHz)
cho trin khai WCDMA B. Bng II: UL (1850MHz-1910MHz),
ti Vit Nam hin nay l DL (1930MHz-1990MHz)
bng no di y?
C. Bng III: UL (1710MHz-1785MHz),
DL (1805MHz-1880MHz)
Bo hiu
MGW l?
B lp biu trong A. Nt B
HSUPA c t u? B. UE
B m ha turbo khng A. 1/2

s dng c l c t l B. 1/3
m?
C. 1/4
Cc bo hiu iu khin
A. Chnh n
MGW c thc hin
B. MSC Server
bi?
Cc bit FBI nh
trng s ANT c A. DPDCH
truyn t UE n nt B B. DPCCH
trong knh vt l no?
10
iu
khin A. SSN7
B. MEGACO
A. Thay i cng sut theo cht lng

Cc c ch thay i no knh truyn
sau y khng s dng B. Thay i s iu ch theo cht B, C
trong AMC?
lng knh truyn
C. Thay i s m ha knh (t l
316
Kin thc 3G
TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
Cao Trun
ng g cp
m) theo cht lng knh truyn
11
Cc knh no di y
khng phi l cc knh
ring ca lp vt l (cc
knh lin quan n lp
truyn ti)?
A. DPDCH
B. CPICH
C. SCH
D. AICH
E. PICH
F. CSICH
G. CD/CA-ICH
H. DPCCH
A, H
12
A. DCH
B. BCH
C. FACH
Cc knh no di y D. RACH
khng phi l knh E. PCH
truyn ti?
F. CPCH
G. DSCH
H. BCCH
I. DCCH
H, I
13
A. DPDCH
B. DPCCH
C. PRACH
D. PCPCH
E. CPICH
F. P-CCPCH
G. S-CCPCH
Cc knh no di y
H. SCH
khng phi l knh vt l
I. PDSCH
(PhCH)?
J. AICH
K. PICH
L. AP-AICH
M. CD/CA-ICH
N. CSICH
O. DSCH
P. DTCH
O, P
14
Cc m ngu nhin ha A. Nhn dng knh

di c s dng ?
B. Nhn dng ngun pht
317
Kin thc 3G
TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
15
Cc m ngu nhin ha A. OVSF

di c xy dng trn B. Gold
c s m?
C. PN
16
Cc MGW c ni vi A. TDM
nhau theo?
B. IP
17
A. AP
Chp nhn truy nhp
B. AICH
ngu nhin nt B pht?
C. Bn tin truy nhp ngu nhin
18
Cho hai m trc giao: ci=

A. {+1 -1 +1 -1 -1 +1 -1 +1}
{+1 +1 +1 +1 -1 -1 -1 -1}
B. {+1 +1 -1 -1 +1 +1 -1 -1}
v cj= {+1 -1 +1 -1 +1 -1
C. {+1 +1 -1 -1 -1 -1 +1 +1}
+1 -1}, tch hai m ck l?
19
Cho mt h thng
CDMA gm 4 ngi
dng cch u BTS c
tc bit nh nhau bng A. (Rc/Rb)/4
Rb c tri ph bng B. (Rc/Rb)/3
m c tc Rc, SIR ti C. (Rc/Rb)/2
my thu ca mi ngi
s dng c gi tr no sau
y?
20
A. Quy nh thi gian TTI knh HSChc nng no di y DSCH dnh cho s dng no
khng thuc b lp biu? B. Quy nh tc s liu trong TTI
Cao Trun
ng g cp
C. Quy nh cng sut trong TTI
21
A. Knh ng xung pht qung b

Chc nng no di y thng tin h thng
l chc nng ca BCCH? B. Knh ng xung pht qung b
thng tin tm gi
22
A. Knh hai chiu pht thng tin

Chc nng no di y
iu khin gia mng v cc UE
l chc nng ca CCCH?
B. Knh hai chiu im n im
318
Kin thc 3G
TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
Cao Trun
ng g cp
pht thng tin iu khin ring gia UE

v mng
A. Knh hai chiu im n im ring
cho mt UE truyn thng tin ca
ngi s dng
23
Chc nng no di y B. Knh mt chiu im a im

l chc nng ca CTCH? truyn thng tin ca mt ngi s dng
cho tt c hay mt nhm ngi s dng
quy nh hoc ch cho mt ngi s
dng
A. Knh hai chiu pht thng tin

iu khin gia mng v cc UE
24
Chc nng no di y
l chc nng ca DCCH? B. Knh hai chiu im n im
pht thng tin iu khin ring gia UE
v mng
A. Knh hai chiu im n im ring

cho mt UE truyn thng tin ca
ngi s dng
25
26
Chc nng no di y B. Knh mt chiu im a im

l chc nng ca DTCH? truyn thng tin ca mt ngi s dng
cho tt c hay mt nhm ngi s dng
quy nh hoc ch cho mt ngi s
dng
A. Knh chung ng xung pht
Chc nng no di y thng tin qung b (chng hn thng tin
l chc nng ca knh h thng, thng tin )
BCH?
B. Knh chung dng xung pht
cc tn hiu tm gi
27

Chc nng no di y thng tin iu khin v s liu ca
l chc nng ca knh ngi s dng. Knh chia s chung cho
CPCH?
nhiu UE
B. Knh chung ng ln pht thng
319
Kin thc 3G
TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
Cao Trun
ng g cp
tin iu khin v s liu ngi s dng

C. Knh chung ng ln pht s
liu ngi s dng
28
A. Knh hai chiu c s dng pht

s liu ca ngi s dng. c n
Chc nng no di y nh ring cho ngi s dng
l chc nng ca knh
B. Knh chung ng xung pht s
DCH?
liu gi
C. Chia s cho nhiu UE
29
A. Knh ring c n nh cho UE

Chc nng no di y pht s liu ngi s dng t lp cao
l chc nng ca knh hn
DPCCH?
B. Knh ring c n nh cho UE
iu lp vt l ca DPCH
30
A. Knh ring c n nh cho UE

Chc nng no di y pht s liu ngi s dng t lp cao
l chc nng ca knh hn
DPDCH?
B. Knh ring c n nh cho UE
iu lp vt l ca DPCH
31
A. Knh hai chiu c s dng pht

s liu ca ngi s dng. c n
Chc nng no di y nh ring cho ngi s dng
l chc nng ca knh
B. Knh chung ng xung pht s
DSCH?
liu gi
C. Chia s cho nhiu UE
32

thng tin iu khin v s liu ca
Chc nng no di y ngi s dng. Knh chia s chung cho
l chc nng ca knh nhiu UE
FACH?
320
Kin thc 3G
TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
Cao Trun
ng g cp
liu ngi s dng
33

Chc nng no di y thng tin qung b (chng hn thng tin
l chc nng ca knh h thng, thng tin )
PCH?
B. Knh chung dng xung pht
cc tn hiu tm gi
34

thng tin iu khin v s liu ca
ngi s dng. Knh chia s chung cho
Chc nng no di y nhiu UE
l chc nng ca knh
RACH?
liu ngi s dng
35
A. Knh ng xung pht qung b

Chc nng no di y thng tin h thng
l chc nng ca PCCH? B. Knh ng xung pht qung b
thng tin tm gi
36
Chuyn giao cng l A. UE ch c ni n mt nt B

chuyn giao trong ?
B. UE c th c ni n nhiu nt B
37
Chuyn giao da trn cc A. Nt B

kt qu o ca?
B. UE
38
Chuyn giao mm hn l A. Hai on ca cng mt

chuyn giao gia?
B. Hai on ca hai khc nhau
39
Chuyn giao mm l A. UE ch c ni n mt nt B
chuyn giao trong ?
B. UE c th c ni n nhiu nt B
40
Chuyn mch gi ca
GPRS tng ng vi A. MSC
phn t no trong B. SGSN
UMTS?
321
Kin thc 3G
TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
Cao Trun
ng g cp
41
A. TDM
B. ATM
Chuyn mch gi c
C. IP
xy dng trn nguyn l?
D. C hai phng n A v B
E. C hai phng n B v C
42
Chuyn mch knh ca

GSM tng ng vi A. MSC
phn t no trong B. SGSN
UMTS?
43
A. ATM
Chuyn mch knh c
B. IP
xy dng trn nguyn l?
C. TDM
44
A. TDMA
Cng ngh a truy nhp
B. FDMA
v tuyn 4G s l cng
C. CDMA
ngh no?
D. OFDMA
45
Cng ngh no trong s

hai cng ngh HSDPA A. HSDPA
v HSUPA s dng B. HSUPA
chuyn giao mm?
46
Cng ngh no trong s

hai cng ngh HSDPA A. HSDPA
v HSUPA s dng iu B. HSUPA
khin cng sut?
47
Trong cng ngh 3G,

A. 0,5 W
cng sut pht cc i
B. 251,2 mW
ca UE loi ba c gi tr
C. 125,9 mW
l?
48
Trong cng ngh 3G,

A. 0,5 W
cng sut pht cc i
B. 251,2 mW
ca UE loi bn c gi tr
C. 125,9 mW
l?
322
Kin thc 3G
TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
49
A. Thit lp phin a phng tin

CSCF khng thc hin
B. Duy tr phin a phng tin
cc chc nng no sau
C. Gii phng phin a phng tin
y?
D. iu khin chuyn mch SGSN
50
CSCF s dng?
A. SSN7
B. SIP
51
cc m tri ph trc A. cixci = 1

giao phi m bo iu B. cixcj = cK
kin?
C. cixcj khng nm trong b m
A, B
52
m bo cng bng
khi lp biu, h thng
phi thng xuyn nh
gi?
A, B
Cao Trun
ng g cp
A. Thng lng s liu trung bnh ca

tng ngi s dng
B. Cng sut pht trung binh ca tng
UE
A. IMSI
53
54
nh tuyn thu bao B. RA

SGSN cha cc thng tin
C. S VLR
no sau y?
D. GGSN
A. Tn hiu c pht chim rng

bng tn ti thiu cn thit pht
c coi l h thng thng tin
tri ph, h thng thng B. Tn hiu c pht chim rng
B, C
tin s phi m bo iu bng tn ln hn rng bng tn ti
kin?
thiu cn thit pht thng tin
C. Tri ph c thc hin bng mt

m c lp vi s liu
55
Trong cng ngh 3G,

c m ha turbo t l
A. 1 bit
1/2, mi ln pht mt bit
B. 2 bit
thng tin cn c l bao
nhiu bit chn l?
56
Trong cng ngh 3G, A. AP
323
Kin thc 3G
TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
Cao Trun
ng g cp
khi xng th tc truy B. AICH

nhp ngu nhin UE C. Bn tin truy nhp ngu nhin
pht?
57
tng dung lng,

ng ln s dng A. I/Q
phng php ghp knh B. TDMA
g?
58
thch ng cht lng

knh truyn, b m ha
turbo chuyn t t l m
1/3 sang 3/4 (bng cch
A. T l m 1/3
c l), s m ha
B. T l m 3/4
turbo no tng ng vi
cht lng knh truyn
trong trng hp no tt
hn?
59
tm gi thu bao trong

vng
phc
v A. Cc LA
MSC/VLR, vng ny B. Cc RA
c chia thnh?
60
tm gi thu bao trong

vng phc v SGSN, A. Cc LA
vng ny c chia B. Cc RA
thnh?
61
tri ph lung bit c A. Tc = Tb

di bit Tb, m tri ph B. Tc > Tb
phi c di chip?
C. Tc << Tb
62
tri ph lung bit tc A. Rc = Rb

Rb, m tri ph phi B. Rc < Rb
c tc Rc sao cho?
C. Rc >> Rb
63
yu cu pht li UE A. ACK
gi n nt B?
B. NAK
64
Dch v chuyn mch gi A. Ch chuyn mch gi
324
Kin thc 3G
TT
Ni dung cu hi
K s TVT
c thc hin trn?
Phng n tr li
p
n
Trnh
i
hc
Cao Trun
ng g cp
B. C chuyn mch knh ln chuyn

mch gi
65
A. Ch chuyn mch knh

Dch v chuyn mch
B. Chuyn mch gi
knh c thc hin
C. C chuyn mch knh ln chuyn
trn?
mch gi
66
im khc bit gia A. N s dng knh chia s

HSUPA vi HSDPA l? B. N s dng kn ring tng cng
67
A. 1 bit
iu ch 16-QAM cho
B. 2 bit
php mi k hiu truyn
C. 4 bit
c bao nhiu bit?
D. 6 bit
68
A. 1 bit
iu ch 64QAM cho
B. 2 bit
php mi k hiu truyn
C. 4 bit
c bao nhiu bit?
D. 6 bit
69
iu ch no c s A. QPSK
dng trong R5 v R6 B. 16 QAM
HSUPA?
C. BPSK
70
A. 1 bit
iu ch QPSK cho php
B. 2 bit
mi k hiu truyn c
C. 4 bit
bao nhiu bit?
D. 6 bit
71
iu g s xy ra khi
cng sut thu bng A. BER > BER ch
nhy, nhng s ngi s B. BER = BER ch
dng c kt ni n C. BER > BER ch
nt B tng ln?
72
Trong cng ngh 3G,

iu khin cng sut cho A. DPDCH
DPCH c pht trong B. DPCCH
knh no di y?
325
Kin thc 3G
TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
73
Trong cng ngh 3G,

iu khin cng sut A. Nt B
vng h c thc hin B. UE
bi?
74
Trong cng ngh 3G,

iu khin cng sut
A. Hoa tiu
vng h c thc hin
B. Knh dnh ring cho lu lng
da trn nh gi cng
sut thu t knh?
75
Trong cng ngh 3G,

iu khin cng sut A. SIR
vng ngoi da trn nh B. BLER
gi?
76
Trong cng ngh 3G,

iu khin cng sut A. Nt B
vng ngoi c thc B. RNC
hin ti?
77
Trong cng ngh 3G,

iu khin cng sut A. SIR
vng trong da trn nh B. BLER
gi?
78
iu khin cng sut

A. Nt B
vng trong c thc
B. RNC
hin ti?
79
iu kin phn tp a
ng cho my thu A. <Tc
RAKE l tr gia cc B. >=Tc
ngn phi?
80
A. 1,42 us
di m nh knh vi
B. 2,08 us
SF = 8 l bao nhiu?
C. 3,02 us
81
Trong cng ngh 3G,
A. 2 ms
B. 5 ms
Cao Trun
ng g cp
326
Kin thc 3G
TT
Ni dung cu hi
K s TVT
di mt khung DPCH l?
Phng n tr li
p
n
Trnh
i
hc
Cao Trun
ng g cp
C. 10 ms
82
nhy my thu cho A. Vng ph sng cc i ca nt B

php tnh?
B. Vng ph sng cc tiu ca nt B
83
A. BER> BER ch
nhy my thu l cng
B. BER=BER ch
sut m ?
C. BER>BER ch
84
rng bng tn m nh
A. 15 MHz
nc Vit Nam cp pht
B. 20 MHz
cho Viettel trin khai
C. 25 MHz
WDCMA l?
85
A. Conversational
E-mail, ti xung file
B. Streaming
trong UMTS s dng
C. Interactive
QOS no?
D. Background
86
FBI c pht trong A. c tnh cng sut thu

DPCCH thc hin B. iu khin cng sut
chc nng no di y? C. iu khin phn tp pht
87
GGSN c kt ni vi A. PSTN
mng ngoi?
B. Internet
88
Ghp
knh
DPDCH/DPCCH
trn A. M
ng ln c thc hin B. Thi gian
theo?
89
Ghp knh DPDCH/

DPCCH trn ng A. M
xung c thc hin B. Thi gian
theo?
90
Ghp knh khng gian A. Tng s ng truyn v tuyn

trong MIMO cho php B. Tng cht lng truyn (t s tn
tng tc s liu v?
hiu trn nhiu cng tp m)
91
Gi s mt ngi s A. 64
327
Kin thc 3G
TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
Cao Trun
ng g cp
dng c tc bit knh B. 128

l 30 kbps, s dng iu C. 256
ch BPSK, h s tri ph
SF l?
92
Gi s mt ngi s
dng c tc bit knh A. 64
l 30 kbps, s dng iu B. 128
ch QPSK, h s tri ph C. 256
SF l?
93
Giao din vi HSS c A. SSN7

thc hin trn c s?
B. IP
94
Giao din gia nt v

A. Abis
RNC ca UMTS c
B. Iub
k hiu l?
95
Giao din gia RNC v

tng i chuyn mch
gi ca UMTS c k
hiu l?
A. A
B. Gb
C. Iu-CS
D. Iu-PS
96
A. A
Giao din gia RNC v
B. Gb
tng i chuyn mch
C. Iu-CS
gi?
D. Iu-PS
97
Giao din gia RNC v

tng i chuyn mch
knh ca UMTS c k
hiu l?
98
A. A
Giao din gia RNC vi
B. Gb
RNC?
C. Iur
99
Giao din v tuyn ca

A. Uu
WCDMA UMTS c
B. Um
k hiu l?
A. A
B. Gb
C. Iu-CS
D. Iu-PS
328
Kin thc 3G
TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
100
Giao thc c MGW s A. TCP/IP

dng truyn VoIP l? B. RTP/IP
101
Giao thc truyn ti gia A. IP

SGSN v GGSN l?
B. GTP/IP
Hai b c tnh trong s A. Cng sut pht

102 phn tp pht STTD B. Cng sut thu
c tnh?
C. li knh
HARQ kt hp mm kiu
phn
d
tng A. Pht li ton b gi tin
103 (Incremental
B. Ch pht li phn d (cc bit chn l)
Redundancy) l kt hp ca gi tin
trong ?
HARQ kt hp mm kiu A. Pht li ton b gi tin

104 sn bt (Chase) l kt B. Ch pht li phn d (cc bit chn l)
hp trong ?
ca gi tin
H thng CDMA c hai

my di ng c cng Rb,
lc u cch u BTS,
sau mt my n gn
BTS hn sao cho khong
A. 2 ln
cch ch bng so vi
105
B. 3 ln
my di ng th hai. Vi
C. 4 ln
gi thit suy hao t l
bnh phng khong
cch, SIR my thu BTS
t my di ng hai tng
ln bao nhiu ln:
A. nh tuyn n mng nh ca my di
Header 2 trong truyn ng
106
tunnel cha thng tin?
B. nh tuyn n mng khch ca my
Cao Trun
ng g cp
1
di ng
107
Hoa tiu c pht trong A. Gii iu ch nht qun

DPCCH thc hin
329
Kin thc 3G
TT
Ni dung cu hi
K s TVT
chc nng no di y?
Phng n tr li
p
n
Trnh
i
hc
Cao Trun
ng g cp
B. iu khin cng sut

C. nh gi tc s liu hin thi trn
cc knh s liu
IMS trong 3GPP R5 v A. Inter Media Subsystem

108 R6 l vit tt ting Anh B. International Main Subsystem
ca?
C. IP Multimedia Subsystem
Knh chia s HS-DSCH A. Tn s

109 thc hin chia s cc ti B. M
nguyn g di y?
C. Thi gian
B,C
Knh DPCCH ng ln A. Cch,256,0

110 c tri ph bng m B. Cch,256,1
no sau y?
C. Cch,128,0
Knh hoa tiu chung PA. Cch,256,0

111 CPICH c m tri ph
B. Cch,256,1
no di y?
112
Knh HS-DSCH ng A. Bo hiu iu khin HSDPA

xung ?
B. S liu ca ngi s dng HSDPA
113
Knh HS-SCCH ng A. Bo hiu iu khin HSDPA

xung ?
B. S liu ca ngi s dng HSDPA
A. RLC
Knh logic (LoCH) c
114
B. MAC
to ra giao thc no?
C. PHY
Knh truyn ti (TrCH) A. RLC

115 c to ra giao thc B. MAC
no?
C. PHY
Knh vt l (PhCH) A. RLC

116 c to ra giao thc B. MAC
no?
C. PHY
117
Khi my di ng chuyn A. Header 1

t mt SGSN ny sang B. Header 2
330
Kin thc 3G
TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
Cao Trun
ng g cp
SGSN khc cn thay i

tiu no ca gi IP?
Khong cch tn s song
A. 190 MHz
cng (pht thu) bng I
118
B. 80 MHz
c s dng cho
C. 95 MHz
WCDMA l?
Kch thc khi truyn

ti, phin bn d v
thng tin v gi (l gi A. HS-DSCH
119
mi hay gi pht li) B. HS-SCCH
c pht trong knh
no?
K hiu Rb l tc bit,
Rs l tc k hiu v
A. Rc/Rb
120 Rc l tc chip; li
B. Rc/Rs
x l l t s no di
y?
K hiu Rb l tc bit,
Rs l tc k hiu v
A. Rc/Rb
121 Rc l tc chip; h s
B. Rc/Rs
tri ph l t s no di
y?
A. Cht lng ng truyn

Lp biu trong HSUPA
122
B. Nhiu
da trn?
C. C hai
A. TDMA
LTE da trn cng ngh
B. FDMA
123 a truy nhp v tuyn
C. CDMA
no?
D. OFDMA
M nh knh ca A. OVSF
124 WCDMA c xy dng B. Gold
trn c s m?
C. PN
331
Kin thc 3G
TT
Ni dung cu hi
K s TVT
Phng n tr li
M nh knh trong A. Nhn dng knh

125 WCDMA l m tri ph
B. Nhn dng ngun pht
?
p
n
Trnh
i
hc
A, B
A. +1+1+1+1-1-1-1-1
M no sau y khng
126
B. +1+1-1-1-1-1+1+1
phi m OVSF?
C. +1+1+1-1-1+1+1+1
M OVSF s dng cho

A. 8
HS-DSCH c h s tri
127
B. 12
ph (SF) bng bao
C. 16
nhiu?
MAC nm trong lp no A. L3
128 giao thc v tuyn B. L2
UTRA FDD?
C. L1
A. Chuyn mch knh

Mng li ca 3G giai
129
B. Chuyn mch gi
on u bao gm?
C. C hai
A. Khng gian
My thu RAKE s dng
130
B. Tn s
phn tp?
C. a ng
MIMO trong ch phn

A. Tc truyn s liu
132 tp khng gian cho php
B. T s tn hiu trn nhiu cng tp m
tng?
A. 6 tp
Mi nhm m ngu
133
B. 7 tp
nhin ha di cha?
C. 8 tp
131
MGW c xy dng A. Tng i chuyn mch knh

trn c s?
B. Tng i chuyn mch gi
134
A. 2 m s cp+ 14 m th cp
Mi tp m ngu nhin
B. 3 m s cp + 13 m th cp
ha di cha?
C. 1 m s cp + 15 m th cp
135
Mi t bo ATM gm?
A. 48 byte
Cao Trun
ng g cp
332
Kin thc 3G
TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
Cao Trun
ng g cp
B. 53 byte
C. 56 byte
Nu ch k tin t s=1,
A. Cch,256,13
m nh knh phn iu
136
B. Cch,256,14
khin knh PRACH l
C. Cch,256,15
m no sau y?
Nu c pht 3 bit thng

tin, b c l u ra b A. 1/3
137 m ha turbo li c l 5 B. 1/2
bit chn l th t l m s C. 3/4
l bao nhiu?
Trong cng ngh 3G, nu

ng ln pht vi tc A. SF=64, k=2
138 bit knh 15 kbps, th h B. SF= 128, k=1
s tri ph (SF) v k C. SF=256, k=0
tng ng bng?
Trong cng ngh 3G, nu

A. SF= 128, k=2
ng xung pht vi tc
139
B. SF= 256, k=1
bit knh 15 kbps, th
C. SF= 512, k=0
h s tri ph (SF) bng?
Nu UE ch s dng mt
knh DPDCH truyn
A. +1+1+1+1-1-1-1-1
lu lng vi tc bit
140
B. +1+1+1+1+1+1+1+1
knh l 480 kbps th phi
C. +1+1-1-1+1+1-1-1
s dng m tri ph no
sau y?
Nu UE c kh nng s
dng HSUPA vi ti a
A. 3,84 Mbps
141 hai m SF = 4, th tc
B. 1,92 Mbps
s liu nh ca n bng
bao nhiu?
Nguyn l phn gii

A. Ngu nhin
142 xung t knh RACH
B. Aloha
c gi l?
333
Kin thc 3G
TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
PDCP nm trong lp no A. L3
143 ca giao thc v tuyn B. L2
UTRA FDD?
C. L1
PDCP nm trong mt
A. UP (User Plane)
144 phng no ca giao thc
B. CP (Control Plane)
v tuyn UTRA FDD?
Phn h tng ng vi
A. BSS
145 BSS ca GSM trong
B. RNS
UMTS c tn l g?
A. B tng quan
Phn t no sau y
B. B c tnh knh
146 khng thuc ngn my
C. B b tr pha
thu RAKE?
D. B kt hp
Phn t no trong mng

li ca 3GPP R4 c A. MSC Server
147
gi l chuyn mch B. MGW
mm?
Phn t tng ng vi
A. BSC
148 BSC ca GSM trong
B. RNC
UMTS c tn l g?
Phn t tng ng vi
A. BTS
149 BTS ca GSM trong
B. Nt B
UMTS c tn l g?
Cao Trun
ng g cp
Phn t tng ng vi
A. MS
150 MS ca GSM trong
B. UE
UMTS c tn l g?
PHY nm trong lp no A. L3
151 giao thc v tuyn B. L2
UTRA FDD?
C. L1
152
Quy trnh pht li: (1) A. ng

Nt B pht gi ln u, B. Sai
(2) UE gi n nt B
334
Kin thc 3G
TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
Cao Trun
ng g cp
ACK, (3) Nt B pht li,

(4) UE kt hp pht li?
RLC nm trong lp no A. L3
UTRA FDD?
C. L1
RRC nm trong lp no A. L3
UTRA FDD?
C. L1
RRC nm trong mt
A. UP (User Plane)
156 phng no ca giao thc
B. CP (Control Plane)
v tuyn UTRA FDD?
Sau khi c kt ni
A. Cc LA
RRC cho knh bo hiu
157
B. Cc RA
u cui, SGSN c th
C. Cc URA
tm gi thu bao trong?
A,B
154
RNS c ni n mng A. SRNC

li thng qua?
B. DRNC
A. IMSI
SGSN cha cc thng tin
B. P-TMSI
158 no sau y nhn dng
C. RA
thu bao?
D. a ch PDP
A. Ch RNC
B. Ch GGSN
C. C hai phng n trn
159
SGSN c kt ni vi?
160
SIM trong UMTS c A. SIM

gi l g?
B. USIM
A. 2500
S chip trong mt khe
161
B. 2560
DPCH l?
C. 2580
162
S chip trong mt khung A. 38000 chip

DPCH l?
B. 38400 chip
335
Kin thc 3G
TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
Cao Trun
ng g cp
C. 40000 chip
A. 6
S chip trong mt m
163
B. 8
nh knh vi SF=8 l?
C. 12
S phn tp pht no
A. Phn tp pht vng h
164 di y i hi thng
B. Phn tp pht vng kn
tin phn hi t my thu?
A,B
C,D
Trong cng ngh 3G, s

A. 500 nhm
m ngu nhin ha di
168
B. 510 nhm
c s dng c chia
C. 512 nhm
thnh?
S m OVSF ti a c A. 5
169 s dng cho HS-DSCH B. 10
l bao nhiu?
C. 15
S th t pht li trong
HSUPA cho qu trnh
170
HARQ c pht ln
trong knh no?
A. Khng gian
S phn tp pht
B. Thi gian
165 STTD s dng cc kiu
C. Phn cc
phn tp no sau y?
D. Tn s
A. 14
S khe thi gian trong
166
B. 15
mt khung DPCH l?
C. 16
A. RA
S liu lu trong GGSN B. P-TMSI
167
gm?
C. IMSI
D. a ch PDP
171
A. E-DPDCH
B. E-DPCCH
C. E-AGCH
D. E-RGCH
Tn s trung tm ca A. 2212,4 MHz

WCDMA no di y B. 2212,5 MHz
l sai?
C. 22122,6 MHz
336
Kin thc 3G
TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
Cao Trun
ng g cp
Tp cc (on ) tham A. Tp tch cc (Active Set)

172 gia vo chuyn giao mm B. Tp ln cn
(mm hn) c gi l?
C. Tp pht hin
A. c tnh cng sut thu

TFCI c pht trong
B. iu khin cng sut
173 DPCCH thc hin
C. nh gi tc s liu hin thi trn
chc nng no di y?
cc knh s liu
Theo bn gia QPSK v

16 QAM, nn chn iu A. QPSK
174
ch no nu ng B. 16 QAM
truyn tt?
Theo bn gia QPSK v

16 QAM, nn chn iu A. QPSK
175
ch no nu ng B. 16 QAM
truyn xu?
Theo bn, khi UE gn

A. Ghp knh khng gian
176 trm gc bn nn chn
B. Phn tp khng gian
ch no cho MIMO?
A. Conversational
Thoi trong UMTS s B. Streaming
177
dng QoS no?
C. Interactive
D. Background
Thng tin cn pht trong

mng internet c t A. Payload
178
trong phn no ca gi B. Header
IP?
Thng tin nh tuyn

trong mng internet c A. Payload
179
pht trong phn no ca B. Header
gi IP?
337
Kin thc 3G
TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
A. Phn hi cht lng

Thng tin no di y B. Kh nng UE
khng c nt B s C. Kh dng ti nguyn
180
dng trong qu trnh lp D. Trng thi b m
biu nhanh?
E. QoS v mc u tin
F. Cng sut pht UE
A. IMSI
B. a ch PDP
Thng tin no sau y C. MSISDN
181
khng c trong HLR?
D. SGSN/VLR lin quan n thu bao
E. Cc dch v thu bao
F. LA
A. IMSI
B. MSISDN
C. TMSI
Thng tin no sau y
182
D. LA hin thi ca thu bao
khng c trong VLR?
E. MSC/SGSN hin thi m thu bao
ni n
F. RA
C,D
Tc bit b m ha sau
A. 2 ln
c l t l 3/4 tng bao
185
B. 7/4 ln
nhiu ln so vi khng
C. 9/4 ln
c l?
Tc bit no ca AMR
A. 6,7 kbps
CDEC c th s dng
186
B. 7,4 kbps
cho GSM ch ton
C. 12,2 kbps
tc (Full Rate)?
A. SGSN
Thng tin v dch v m
B. GGSN
183 thu bao c cung cp
C. VLR
c lu u?
D. HLR
184
Thut ng MIMO dng

A. S dng nhiu anten pht v thu
trong HSDPA biu
B. S dng mt pht v mt anten thu
th?
Cao Trun
ng g cp
338
Kin thc 3G
TT
Ni dung cu hi
K s TVT
Phng n tr li
Tc chip ca m tri A. 1,288 Mcps

ph trong WCDMA l?
B. 3,84 Mcps
p
n
Trnh
i
hc
Cao Trun
ng g cp
Trong cng ngh 3G, tc A. <10Hz

188 iu khin cng sut B. >100Hz
vng ngoi?
C. 10-100Hz
Tc iu khin cng
A. 800 ln trong mt giy
189 sut vng trong trong
B. 1500 ln trong mt giy
WCDMA?
187
Tc nh ca
190
HSDPA?
R5
A. 0,4 Mbps
B. 10 Mbps
C. 14,4 Mbps
A. 0,4 Mbps
Tc nh ca R6
191
B. 6 Mbps
HSUPA?
C. 5,7Mbps
192
Tc nh R6 HSDPA A. 14,4 Mbps

l?
B. 5,7 Mbps
193
A. 28,8 Mbps
B. 14,4 Mbps
C. 18 Mbps
A. 28,8 Mbps
B. 38,8 Mbps
C. 42 Mbps
Ti a mt my UE c A. 5760 kbps
195 th pht vi tc bit B. 2880 kbps
knh bng bao nhiu?
C. 3840 kbps
A. CSCF
Tri tim ca IMS l phn
196
B. MRF
t no sau y?
C. MGCF
Trnh duyt Web, truy A. Conversational

197 nhp server trong UMTS B. Streaming
s dng QoS no?
C. Interactive
Tc nh R7 HSDPA?
Tc
194
HSDPA?
nh
R8
339
Kin thc 3G
TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
Cao Trun
ng g cp
D. Background
Trong bc tm m ngu
A. 6 m
nhin ha s cp nhn
198
B. 7 m
dng , UE phi tm bao
C. 8 m
nhiu m?
Trong cc bo hiu sau

y bo hiu no dng
199
cho dch v chuyn mch
gi?
A. CC
B. MM
C. GMM
D. SM
C, D
Trong cc bo hiu sau

y bo hiu no dng
200
cho dch v chuyn mch
knh?
A. CC
B. MM
C. GMM
D. SM
A, B
A. Mt (on ) b loi ra khi tp

tch
cc
Trong chuyn giao mm B. Mt (on ) trong tp tch cc b
203 (mm hn), s kin 1C l thay bng mt khc
s kin trong ?
C. Mt (on mi) mi c b
sung vo tp tch cc
204

tch cc
Trong chuyn giao mm
B. Mt (on ) trong tp tch cc b
201 (mm hn), s kin 1A l
thay bng mt khc
s kin trong ?
sung vo tp tch cc
tch cc
Trong chuyn giao mm
B. Mt (on ) trong tp tch cc b
202 (mm hn), s kin 1B l
thay bng mt khc
s kin trong ?
sung vo tp tch cc
Trong iu khin cng A. BER
340
Kin thc 3G
TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
Cao Trun
ng g cp
sut vng ngoi BLER B. CRC

c tnh ton da trn?
Trong iu khin cng
sut vng ngoi ng A. Nt B
205
ln BLER ch c a B. RNC
ra u?
Trong iu khin cng

sut vng ngoi ng A. Nt B
206
xung BLER ch c B. RNC
a ra u?
Trong iu khin cng

sut vng trong ng A. Nt B
207
ln, SIR ch c a ra B. RNC
u?
Trong hai my u cui

HSDPA s dng s
16 QAM v 64 QAM vi A. 64 QAM
208
cng s m ha knh, B. 16 QAM
my no cho php thu tc
s liu nh cao hn?
Trong hai my u cui

HSDPA s dng s
QPSK v 16 QAM vi A. QPSK
209
cng s m ha knh, B. 16 QAM
my no cho php thu tc
s liu nh cao hn?
Trong HSDPA phin bn

A. S m ha knh (t l m)
211 d c pht xung UE
B. S iu ch
mang thng tin g?
212
210
Trong HSDPA pht li A. RNC

nhanh c x l u? B. Nt B
Trong
HSDPA
quyt A. Cng sut thu
341
Kin thc 3G
TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
Cao Trun
ng g cp
nh c yu cu pht li B. CRC
hay khng, UE cn kim
tra?
Trong HSDPA, knh FA. S liu ca ngi s dng
213 DPCH pht xung cho
B. iu khin cng sut ng ln
UE mang thng tin g?
Trong
HSDPA,
khi
chuyn giao gia hai
thuc hai RNC khc A. SRNC
214
nhau, th RNC mi c B. DRNC
chuyn sang c gi l
g?
Trong HSDPA, khi mt

A. Tng
my di ng ri xa nt B
215
B. Gim
th cng sut pht cho
C. Khng i
n?
Trong HSDPA, khi mt

A. Tng
my di ng ri xa nt B
216
B. Gim
th tc s liu pht
C. Khng i
cho n?
Trong HSDPA, khi mt

A. Nhiu m hn
217 UE ri xa nt B, s m
B. t m hn
dnh cho n?
Trong HSDPA, khi mt

A. Nhiu hn
218 UE ri xa nt B, s TTI
B. t hn
dnh cho n?
Trong HSDPA, khi mt

A. Nhiu hn
219 UE tin gn hn n nt
B. t hn
B, s m dnh cho n?
Trong HSDPA, khi mt

A. Nhiu hn
220 UE tin gn hn n nt
B. t hn
B, s TTI dnh cho n?
342
Kin thc 3G
TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
Trong HSDPA, s lng

m nh knh v s
A. HS-DSCH
221 iu ch c pht
B. HS-SCCH
xung UE trong knh
no?
Trong HSDPA, thng tin

phn hi v cht lng
knh v kt qu nhn gi
A. DPDCH
222 (thnh cng: ACK hay
B. HS-DPCCH
tht bi: NAK ) c
pht t UE trn knh
no?
Trong HSUPA yu
cu thay i tc s
A. S trnh t (RSN)
223 liu trng no sau y
B. Bit hnh phc
c pht trong knh EDPCCH?
A. iu khin cng sut ng ln

Trong HSUPA, knh E- tuyt i cho E-DCH
224
AGCH ng ln ?
B. iu khin cng sut ng ln
tng i cho E-DCH
225
Trong HSUPA, knh E- A. Bo hiu iu khin E-DCH

DPCCH ng ln ?
B. S liu ca ngi s dng E-DCH
226
Trong HSUPA, knh E- A. Bo hiu iu khin E-DCH

DPDCH ng ln ?
B. S liu ca ngi s dng E-DCH
Trong HSUPA, knh A. Kt qu nhn c gi tin (thnh

227 HICH t nt B pht cng hay tht bi)
thng tin?
B. iu khin cng sut
Trong HSUPA, tc s
liu pht c thng bo A. Tc bit
228
trong knh E-DPCCH B. S knh E-DPDCH v h s tri ph
dng?
Cao Trun
ng g cp
343
Kin thc 3G
TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
Trong phng trnh xc

nh cng sut pht khi A. CPICH_Tx_power CPICH _RSCP
229 u cho PRACH gi tr B. UL_interference
no di y xc nh C. UL_required_CI
nhiu?
Trong phng trnh xc

nh cng sut pht khi A. CPICH_Tx_power CPICH _RSCP
230 u cho PRACH gi tr B. UL_interference
no di y xc nh C. UL_required_CI
suy hao ng truyn?
Trong phng trnh xc

nh cng sut pht khi
A. CPICH_Tx_power CPICH _RSCP
u cho PRACH gi tr
231
B. UL_interference
no di y xc nh t
C. UL_required_CI
s tn hiu trn nhiu yu
cu?
Trong R6 HSDPA, tc
truyn dn s liu A. QPSK
232
nh c xt cho iu B. 16 QAM
ch no?
Trong s 262143 m A. 8000

233 ngu nhin di s m B. 8012
c s dng l?
C. 8192
Trong s ba ngi s
dng vi cht lng knh A. Cht lng knh tt nht
234 khc nhau di y, B. Cht lng knh trung bnh
ngi s dng no s C. Cht lng knh xu nht
c lp biu?
Trong s bn bc sau
y tm kim (khi
235 UE mi bt ngun chng
hn) bc no khng cn
thit?
Cao Trun
ng g cp
A. Tm P-SCH (knh ng b s cp)

thit lp ng b khe v ng b k
hiu.
B. Tm S-SCH (knh ng b th cp)
thit lp ng b khung v nhm m.
C. Tm m ngu nhin ha s cp
344
Kin thc 3G
TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
Cao Trun
ng g cp
nhn dng .
D. Tm m ngu nhin ha th cp.
A. c t nh a ch v nh tuyn
B. Lp khun s liu vo cc khi s
liu v m bo truyn dn tin cy gia
Trong s cc chc nng
cc nt ln cn hay cc thc th ng
236 di y chc nng no
cp
l ca L1?
C. c t cc vn lin quan n giao
din v tuyn nh iu ch v m ha,
tri ph v.v..:
A,B
Trong s cc chc nng
237 di y chc nng no
cp
l ca L2?
tri ph v.v..
Trong s cc chc nng
238 di y chc nng no
cp
l ca L3?
tri ph v.v..:
A. Qun l di ng v ti nguyn v
Trong s cc chc nng tuyn HSDPA
mi dnh cho HSDPA B. Qun l lu lng HSDPA Iub
239 lit k di y, chc
C. Nh m s liu
nng no khng thuc
D. X l HARQ
nt B?
E. Gii m phn hi
345
Kin thc 3G
TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
Cao Trun
ng g cp
F. iu khin lung
G. Lp biu ng xung
H. iu ch 16 QAM
I. Nh m s liu
A. X l HARQ bng b nh m gi
Trong s cc chc nng
tr mm
mi dnh cho HSDPA
240 lit k di y, chc B. To v pht tn hiu phn hi
nng no khng thuc C. Gii iu ch 16 QAM
UE?
D. Diu ch 16QAM
A. X l HARQ
Trong s cc chc nng
mi dnh cho HSDPA
241
lit k di y, chc
nng no thuc RNC?
B. Gii m phn hi
C. Qun l di ng v ti nguyn v C,D,
tuyn HSDPA
E
D. Qun l lu lng HSDPA Iub

E. Th tch lu lng ln hn
A. Qun l di ng v ti nguyn v
tuyn HSUPA
Trong s cc chc nng

mi dnh cho HSUPA
242 lit k di y, chc
nng no khng thuc
nt B?
B. n nh dung lng HSUPA Iub

C. X l HARQ bng b nh gi tr
mm
A,B
A, B
D. M ha phn hi
E. Lp biu ng ln ph thuc vo
nhiu/ bng gc/ dung lng Iub
A. X l HARQ
Trong s cc chc nng

mi dnh cho HSUPA
243 lit k di y, chc
nng no khng thuc
RNC?
B. M ha phn hi
C. Qun l di ng v ti nguyn v
tuyn HSUPA
D. n nh dung lng HSUPA Iub
E. Th tch lu lng ln hn
346
Kin thc 3G
TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
Cao Trun
ng g cp
F. Sp xp li th t gi
A. X l HARQ bng b nh gi tr
mm
Trong s cc chc nng
B. M ha phn hi
mi dnh cho HSUPA
244 lit k di y, chc C. X l HARQ
nng no khng thuc D. To thng tin phn hi
UE?
E. Truyn dn a m
A,
B,
D, F
A. HO ni h thng gia cc thuc

Trong s cc chuyn giao
cng mt tn s sng mang WCDMA
245 di y th chuyn giao
B. IF-HO
no l chuyn giao cng?
C. IS-HO
B, C
A. HO ni h thng gia cc thuc

Trong s cc chuyn giao
cng mt tn s sng mang WCDMA
246 di y th chuyn giao
B. IF-HO
no l chuyn giao mm?
C. IS-HO
Trong s cc giao thc

di y giao thc no
247
ch c trong mt phng
iu khin?
A. RRC
B. RLC
C. MAC
D. PHY
Trong s cc giao thc

di y giao thc no
248
chi c trong mt phng
ngi s dng?
A. PDCP
B. RLC
C. MAC
D. PHY
Trong s cc h thng
truyn dn v tuyn s
dng iu ch QPSK, A. QPSK
249 16QAM v 64 QAM, h B. 16 QAM
thng no cho cht lng C. 64 QAM
truyn dn ti nht (BER
thp nht)?
250
F. Lp biu ng ln
Trong s cc h thng A. QPSK
347
Kin thc 3G
TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
Cao Trun
ng g cp
truyn dn v tuyn s B. 16 QAM

dng iu ch QPSK, C. 64 QAM
16QAM v 64 QAM, h
thng no truyn dn tc
s liu cao nht?
A. BCCH
B. PCCH
C. CCCH
Trong s cc knh sau
D. DCCH
251 y, knh no khng phi
E. DTCCH
l knh logic (LoCH)?
F. CTCH
G. DCH
H. BCH
G,
H
Trong s cc lp con
A. PDPC
di y ti nt B, lp
252
B. MAC-d
no l lp con mi dnh
C. MAC-hs
cho HSDPA?
Trong s cc lp con
A. PDPC
di y, lp no l lp
253
B. MAC-d
con mi dnh cho
C. MACe/es
HSUPA?
Trong s m ngu nhin

A. 500 m
di c s dng, s m
254
B. 510 m
c s dng nhn
C. 512 m
dng nt B l?
A. Conversational
Truyn hnh thi gian
B. Streaming
255 thc trong UMTS s
C. Interactive
dng QoS no?
D. Background
TTI dnh cho mi ngi

A. 10 ms
256 s
dng
HS-DSCH
B. 2 ms
bng?
Trong cng ngh 3G, UE A. AP

gi l do truy nhp ngu B. AICH
257
348
Kin thc 3G
TT
Ni dung cu hi
K s TVT
nhin trong?
Phng n tr li
p
n
Trnh
i
hc
Cao Trun
ng g cp
C. Bn tin truy nhp ngu nhin
A. TDMA
UMB da trn cng ngh
B. FDMA
258 a truy nhp v tuyn
C. CDMA
no?
D. OFDMA
Vi rng bng tn
c cp pht Viettel
A. 3
trin khai 3G WCDMA
259
B. 4
c th trin khai c
C. 5
bao nhiu sng mang
WCDMA?
A. TDMA
WCDMA da trn cng
B. FDMA
260 ngh a truy nhp v
C. CDMA
tuyn no?
D. OFDMA
A. TDMA
WIMAX da trn cng
B. FDMA
261 ngh a truy nhp v
C. CDMA
tuyn no?
D. OFDMA
3. Kin thc Di ng
Mng: Kin thc di ng
TT
Ni dung cu hi
K s TVT
Phng n tr li
- Thiu BALIST, thiu Relation, thiu External,

Anh (ch) trnh by thiu Outercell hoc OuterLAI.
nhng nguyn nhn
- Thiu BALIST dn ti MS khng o kim tn
dn ti mt cell
s ca cell ln cn nn n s khng nhn thy s
khng c HO sang
c mt ca cell ln cn trong vng hot ng ca
mt cell khc ln cn
n, do vy cell ln cn khng bao gi nm trong
m anh ch bit? Gii
danh sch ng c chuyn giao ca MS. V nh
thch l do ti sao
vy s khng c chuyn giao sang cell ln cn
cho tng nguyn
.
nhn?
- Thiu Relation th MS s khng gi cc bn tin
bo co v cell ln cn ln cho BSC v do
p
n
Trnh
i
hc
Cao Trung
ng
cp
349
Mng: Kin thc di ng

TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
Cao Trung
ng
cp
vy cell ln cn cng s khng nm trong danh

sch ng c chuyn giao => khng c chuyn
giao sang cell ln cn ny.
- Thiu External: Nu cell ln cn l mt cell
khc BSC vi cell Serving m li khng c
khai l External trong BSC ca cell Serving th
khi c yu cu chuyn giao, BSC khng xc
nh c cell ln cn thuc BSC no thit
lp bo hiu chuyn giao => khng c chuyn
giao no c thc hin t serving cell ny sang
cell ln cn.
- Thiu OuterCell - OuterLAI: Nu cell ln cn
l cell thuc MSC, MSS khc vi MSC, MSS
ca cell Serving m khng c khai l
Outercell trong MSC, MSS serving th khi pht
hin ra cn c chuyn giao sang cell ln cn
nhng MSC, MSS ca cell Serving khng bit
cell ln cn ny thuc MSC, MSS no nh
tuyn v thit lp bo hiu chuyn giao =>
khng c chuyn giao sang cell ln cn ny.
A. MS-->BTS
2
Bn tin channel
request c gi t?
B. BTS-->BSC
A
C. BSC-->MSC
D. MS-->MS
A. MS-->BTS
B. BTS-->BSC
C. BSC-->MSC
D. MS-->BSC
Bn tin channel
required c gi t?
A. 890 MHz - 915 MHz (uplink) v 935MHz960 MHz (downlink)

Bng
tn
ca B. 880 MHz - 915 MHz (uplink) v 925 MHzPrimary GSM l?
960 MHz (downlink)
C. 1710 MHz- 1785 MHz (uplink) v 1805
MHz- 1880 MHz (downlink)
350
Mng: Kin thc di ng

TT
Ni dung cu hi
K s TVT
p
n
Phng n tr li
Trnh
i
hc
A. 890 MHz - 915 MHz (uplink) v 935MHz960 MHz (downlink)

Bng
tn
ca B. 880 MHz - 915 MHz (uplink) v 925 MHzExtended GSM l?
960 MHz (downlink)
C. 1710 MHz- 1785 MHz (uplink) v 1805
MHz- 1880 MHz (downlink)
A. MAP
Bo hiu gia MS v
B. LAPDm
BTS s dng giao
C. LAPD
thc?
D. BSSAP
A. BTS, BSC, ME
B. BTS, BSC, MSC
C. VLR, HLR, BSC
D. BSC, BTS
Cao Trung
ng
cp
A. Viba
BTS kt ni vi BSC
B. Quang
c th dng cc loi
C. V tinh
truyn dn no?
10
A. MS cng MSC.
Cc MS thuc vng
B. MS cng CI.
no s cng nhn
C. MS cng LAC.
c bn tin paging
D. MS cng BSC.
11
A. BTS, BSC, MSC

Cc phn t chnh B. BTS, BSC, TRAU, PCU, MSC/VLR, HLR
trong mng di ng C. BTS, BSC, TRAU, PCU,MSC/VLR,
gm c?
HLR,Truyn dn.
D. BTS, BSC, PCU, HLR, MSC/VLR.
12
Chuyn giao trong A. Cng

mng GSM l loi B. Mm
chuyn giao?
C. Mm hn
A. BSC
BTS kt ni trc tip B. TRAU
n?
C. PCU
D. MSC
BSS bao gm?
351
Mng: Kin thc di ng

TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
Cao Trung
ng
cp
13
Chuyn mch knh

thoi trong thng tin
di ng c thc
hin ti?
A. BSC
B. HLR
C. MSC
D. BTS
14
Cng ngh a truy

nhp no c s
dng trong mng
2G?
A. TDMA, FDMA
B. TDMA, CDMA
C. FDMA, CDMA
15
A. Dng MS truy cp WeB.

Cng ngh EDGE B. Dng MS truy cp GPRS
thc cht l?
C. Dng MS s dng thoi hnh
D. Nhn tin a phng tin qua MS
16
A. 2G
Cng ngh GPRS B. 2.5G
thuc th h no?
C. 2.75G
D. 3G
17
Dch v no c A. Dch v thoi

quyn u tin cao B. Dch v lt Web
nht trong mng 2G? C. Dch v truyn hnh trc tuyn
18
A. QPSK
iu ch trong GSM B. 64QAM
l?
C. GMSK
D. PSK
19
A. 200khz
rng ca mt
B. 300khz
knh sng mang
C. 200Mhz
GSM l bao nhiu?
D. 300Hz
20
A. Giao din Ater

Giao din gia BTS
B. Giao din Abis
v BSC c gi l
C. Giao din A
giao din g?
D. Giao din Atermux
21
A. Giao din Um
Giao din gia MS
B. Giao din Abis
v BTS c gi l
C. Giao din A
giao din g?
D. Giao din RSL
352
Mng: Kin thc di ng

TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
Cao Trung
ng
cp
22
A. MS v BTS
Giao din v tuyn l B. BTS v BSC
giao din gia?
C. MS v BSC
D. MS v MSC
23
Giao thc kt ni
gia BSC v MSC s
dng giao thc bo
hiu?
A. MAP
B. ISUP
C. LAPD
D. BSSAP
24
Giao thc kt ni
gia MS v BTS s
dng giao thc bo
hiu?
A. MAP
B. LAPDm
C. LAPD
D. BSSAP
Gc Tilt l?
A. Gc ngng ca Anten.
B. Hng ph ca Anten.
C. Gc cp ca Anten
D. Gc ngng v gc cp ca anten
26
GSM l vit tt ca?
A. Global System for Mobile Technology

B. Global System for Mobile Communications
C. Global Shared Memory
D. General System for Mobile Communications
27
H thng di ng
GSM c tc ti a
cho mi khe thi
gian l bao nhiu?
A. 14,4 kbit/s
B. 9,6 kbit/s
C. 24 kbit/s
D. 16 kbit/s
28
A. TS0
Knh BCCH nm B. TS1
Time Slot no?
C. TS2
D. TS7
29
A. GSM-450
Knh s 520 thuc B. GSM-900
di tn s no?
C. DCS-1800
D. Khng c phng n ng
30
A. Kim tra Anten

Khc phc li Mt
B. Kim tra Feeder
thu phn tp ngi ta
C. Kim tra Connector
thng?
25
353
Mng: Kin thc di ng

TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
Cao Trung
ng
cp
31
A. Rt knh SDCCH.
Khch hng ang gi
B. Trm ang phc v b nghn knh SDCCH.
th b ngt na chng
C. Rt knh TCH.
c th l do?
D. Khng c phng n ng
32
A. LU (Location Update) mng

Khi thay i LAC
B. Thit lp cuc gi
ca Cell, thao tc tt
C. Xem trng thi ca my
bt my l Test?
D. Test cc dch v ca mng
33
Khong cch gia

tn s ng ln v
tn s ng xung
trong GSM 900 l
bao nhiu?
A. 25 MHz
B. 35 MHz
C. 45 MHz
D. 95 MHz
34
Khong cch gia

tn s ng ln v
tn s ng xung
trong GSM1800 l
bao nhiu?
A. 35 MHz
B. 45 MHz
C. 90 MHz
D. 95 MHz
35
A. TDMA
B. FDMA
K thut truy nhp
C. CDMA
trong GSM?
D. TDMA v FDMA
E. TDMA v CDMA
36
Loi lung truyn

dn c bn s dng
cho vic kt ni t
BTS v BSC l g?
A. T1
B. E1
C. STM1
D. FE
A. Do trm phc v khu vc cha pht sng.
37
My cm tay ca
khch hng y sng
m gi khng c,
c th l do mt
trong cc nguyn
nhn sau?
38
Mt b thu pht TRX

ca trm BTS trong
h thng di ng
GSM c bao nhiu
khe thi gian TS?
B. Do nghn knh TCH.

C. Do khch hng qun khng lp SIM carD.
A. 8
B. 7
C. 16
D. 32
354
Mng: Kin thc di ng

TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
Cao Trung
ng
cp
39
A. 200 KHz
Mt knh sng mang B. 45 MHz
GSM c rng?
C. 200 MHz
D. 35 MHz
40
Mt MS mun thc
hin cuc gi th
knh u tin MS s
s dng l?
41
MS thc hin chuyn

A. Ri (Idle mode)
giao
cuc
gi
B. Chim knh (dedicated mode)
(Handover) trong ch
C. Ri v chim knh
no?
42
A. thu c tn hiu tt hn
Mc ch ca vic B. tit kim cng sut thu/pht ca BTS
thu phn tp l g?
C. tit kim cng sut thu/pht ca MS
43
A. 80%
Mc HR no sau y
B. 90%
khng th khai cho
C. 100%
mt cell?
D. 110%
44
Nu 1 cell ht ti
nguyn SDCCH th
dn n yu t no
sau y?
A. Call drop rate (CDR) cao

B. Nghn TCH cao
C. Call setup success rate (CSSR) thp
D. Khng c phng n ng
45
Nu khng s dng
chc nng m rng
vng ph th mt
trm BTS c kh
nng ph xa ti a?
A. 15 km
B. 20 km
C. 30 km
D. 35 km
46
Nu suy hao tng A. 4 ln

thm 3 dB th cng B. 8 ln
sut gim i?
C. 2 ln
47
Nu suy hao tng A. 4 ln

thm 6 dB th cng B. 8 ln
sut gim i?
C. 2 ln
48
Nghn
knh
A. RACH
B. SDCCH
C. TCH
D. BCCH
TCH A. My cm tay ca khch hng mt sng.
355
Mng: Kin thc di ng

TT
Ni dung cu hi
K s TVT
dn n?
Phng n tr li
p
n
Trnh
i
hc
Cao Trung
ng
cp
B. Khch hng ni chuyn nghe khng r ting.

C. Khch hng ni u thu bao bn kia khng
nghe c g.
D. Khng c phng n ng
49
A.
Nguyn nhn co
B.
vng ph ca trm
C.
BTS?
D.
Do li trm
Do iu chnh thng s mm
Do iu chnh thng s vt l
Tt c cc phng n u ng
50
Nhm knh no c A. BCCH, SCH, FCCH, AGCH.

s dng ch cho B. TCH, RACH, BCCH, FCCH.
ng downlink?
C. SDCCH, SACCH, FACCH
51
Nhm knh no c
s dng cho ng
uplink v ng
downlink?
52
ch ch (idle
mode) th tn hiu
sng trn MS > - 60
dBm, khi thc hin
A. Khng
thoi, tn hiu trn
B. C
MS gim xung cn
> 84dBm. y c
phi l hin tng
sng yu hay khng?
53
Phn t no trong
mng PLMN c
nhim v chuyn
mch cuc gi?
A. TCH, SDCCH, SACCH, FACCH.

B. BCCH, SCH, FCCH, NCH.
C. RACH, SACCH, FACCH, CBCH.
D. Khng c phng n ng
A. MSC
B. BSC
C. BTS
D. HLR
A. Anten Ommi c li ln hn anten c nh

hng.
54
B. Anten nh hng c li ln hn anten

Pht biu no sau Ommi.
y khng ng?
C. Anten Ommi thng c s dng khu vc
nng thn, ni c lu lng thp.
D. Anten nh hng thng c s dng
khu vc thnh th, ni tp trung lu lng cao.
356
Mng: Kin thc di ng

TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
55
Phng thc truyn

thng tin s dng
trong thng tin di
ng l?
A. n cng
B. Bn song cng
C. Song cng
D. n cng v song cng
56
Phng thc truyn

thng tin trn ng
v tuyn ca GSM
l?
A. n cng
B. Bn song cng
C. Song cng
D Tt c cc phng n u ng
57
Quyt nh cho MS
chuyn giao t Cell
ny sang cell khc
trong cng BSC
c a ra t?
A.
B.
C.
D.
58
A. Traffic Channel
SDCCH,
SACCH,
B. Common Control Channel
FACCH l cc knh
C. Broadcast Channel
thuc nhm knh?
D. Dedicated Control Channel
MS
BTS
BSC
MSC
A. T s thit lp cuc gi thnh cng

B. T s rt cuc gi
C. T s rt knh bo hiu
D. T s chuyn giao thnh cng
Cao Trung
ng
cp
59
SDR l g?
60
A. 2046
Siu siu khung gm B. 2047
bao
nhiu
siu C. 2048
khung?
D. 2049
E. Khng c phng n ng
61
A. ME
S IMEI c cha B. SIM
u?
C. MSC
D. HLR
62
A. 124
S knh trong bng B. 243
tn GSM1800 l?
C. 364
D. 373
63
S knh trong bng A. 32

B. 64
tn GSM900 l?
C. 124
357
Mng: Kin thc di ng

TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
Cao Trung
ng
cp
D. 128
A. Truy cp Internet t MS hoc my tnh
64
S dng dch v B. Thc hin cuc gi hnh nh (Video call) t

EDGE ngi dng MS
c th?
C. Kt ni MS vo mng LAN
65
A. 800 v 1800 Mhz

Tn s lm vic ca B. 800, 900, 1800 v 1900 Mhz
h thng GSM l?
C. 900, 1800, 1900 Mhz
D. 900, 1800 MHz
66
A. Tim Distribution Multiplex Access

TDMA l vit tt ca B. Time Domain Modulation Access
cm t no?
C. Time Disconnection Module Access
D. Time Division Multiple Access
67
Thng tin v tr trong A. Thu bao thay i v tr

HLR lun c cp B. Thu bao bt ngun
nht khi?
C. Thu bao thay i khu vc phc v ca MSC
A. Cng tn hiu ng ln
B. Nhiu ng ln
C. C cng tn hiu v nhiu ng ln
D. Tn hiu ng ln v ng xung
68
TMA khuch i?
69
Tc bit qua giao A. 64 kbit/s

din v tuyn ca B. 13 kbit/s
GSM?
C. 270 kbit/s
70
A. 6,5Kbps
Tc ca knh Haft
B. 10Kbps
Rate (Bn tc) l bao
C. 6,7Kbps
nhiu?
D. 13Kbps
71
Trong cc bin php

sau y, cc bin
php no dng
gim tc ng ca
phadinh ng chn
A.S dng mch cn bng thch nghi

B. Phn tp khng gian
C. S dng mch lc thng thng
D. S dng mch AGC
358
Mng: Kin thc di ng

TT
Ni dung cu hi
K s TVT
lc tn s i vi cc
h thng v tuyn s
dung lng ln?
72
Trong cc node
VLR, MSC, GMSC,
HLR, STP d liu
ca thu bao c
lu tr ?
Phng n tr li
A. Ch HLR
B. Ch VLR
C. HLR v VLR
D. STP
p
n
Trnh
i
hc
Cao Trung
ng
cp
73
A. Qun l ti nguyn v tuyn

Trong h thng in
B. Bo hiu v pha MSC v BTS
thoi GSM, chc
C. Gim st, bo dng
nng chnh ca BSC?
74
Trong h thng mng

thng tin di ng
GSM, vic m ha
thoi c thc hin
u?
A. MS v TRC
B. BSC v TRC
C. MSC v MS
D. Khng c phng n ng
75
Trong h
thng
thng tin di ng
GSM, tc ca
knh Haft Rate (Bn
tc) l bao nhiu?
A. 6,5Kbps
B. 10Kbps
C. 6,7Kbps
D. 13Kbps
77
A. nh hng n cht lng thoi

Vic khai HR cao c
nh hng g n B. Gim t nghn
cht lng mng?
C. Tt c cc phng n u ng
78
Vng nh nht trong A. Cell

cu trc a l ca B. Vng nh v LA
mng l vng no?
C. Vng phc v MSC
A. SDCCH khi MS Idle mode.

B. FACCH khi MS ch ang thoi.
76
Vic gi tin nhn

C. TCH khi MS ch ang thoi.
SMS c truyn
D. SDCCH khi MS Idle mode, FACCH khi
knh?
MS ch ang thoi
E. Khng c phng n ng
359
Mng: Kin thc di ng

TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
Cao Trung
ng
cp
D. Vng mng PLMN
4. Kin thc A&P

Kin thc A&P
TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
Cao
ng
Trung
cp
A. Asymmetric Digital Subscriber Line

ADSL vit tt ca t B. Asymmetric Data Subscriber Line
g?
C. Asymmetric Digital Subscriber Link
D. Asymmetric Data Subscriber Link
A. Hub
Cc thit b mng ang B. Bridge
c s dng ph bin C. Switch
hin nay?
D. Router
E. Tt c cc phng n u ng
A. C 8 chn
Cu no ng v u B. C 4 chn
RJ-45?
C. C 1 chn trung tm
D. Khng dng c vi cp UTP
c im no trong
cc c im sau l
ca thit b SWITCH
m khng phi l c
im ca thit b
Repeater?
Di a ch mng dng
172.16.10.0/23 c th A. 256
cung cp a ch IP B. 512
cho ti a bao nhiu C. 510
host?
Di a ch mng dng
172.16.10.0/25 c th
cung cp a ch IP
cho ti a bao nhiu
host?
A. Dng kt ni 2 segment Ethernet

B. c trin khai nh l 1 lp trong m hnh
OSI
C. H tr ng thi cc tc 10/100 Mbps
D. Chuyn gi da trn a ch ch ca frame
A. 128
B. 256
C. 126
D. 252
360
Kin thc A&P

TT
Ni dung cu hi
K s TVT
p
n
Phng n tr li
Trnh
i
hc
Cao
ng
Trung
cp
A. 138 kHz 2.208 MHz.

B. 138 kHz - 1104 kHz.
C. 30kHz 138kHz.
D. 1104kHz 2.208 MHz.
11
Khong tn s s dng
trn
ng
dy
ADSL2+ cho knh
Uplink?
A. 138 kHz 2.208 MHz

B. 138 kHz - 1104 kHz
C. 0kHz 4kHz.
D. 1104kHz 2.208 MHz.
10
Khong tn s s dng
trn
ng
dy
ADSL2+ cho knh
Downlink?
A. Tng suy hao

B. Tng nhiu
C. Tng li bit
D. Khng nh hng g
in tr mch vng
ca dy thu bao ln
nh hng g ti tn
hiu ADSL?
u
l
a ch A. 255.255.255.0
Subnetmask ca a B. 255.255.252.0
ch
mng C. 255.255.0.0
172.16.34.5/21?
D. 255.255.248.0
Z
A. 10.10.10.255
B. 10.10.11.255
C. 10.10.255.255
D. 10.255.255.255
u l a ch qung
b ca my c a ch
mng con 10.10.10.10
255.255.254.0?
A. Dng chuyn i dng tn hiu s t my

tnh thnh tn hiu tng t chuyn ln ng
dy thu bao v ngc li.
12
Modem ADSL c tc
B. Dng chuyn i tn hiu s + 5v t my
dng g?
tnh thnh tn hiu s + 48v chuyn ln ng
dy thu bao v ngc li.
13
Nu c ch hot ng
ca thit b Switch?
Phn tch s khc nhau
c bn gia Switch v
Hub?
- Switch l thit b hot ng lp 2 v 3.

SW s dng bng a ch MAC lu trong b
nh m xc nh chnh xc port m cc
my tnh u ni vo SW, t c th
chuyn chnh xc gi tin n ch ca n m
(T
khng broadcast n tt c cc port nh
lun)
HuB. SW cho php chuyn v nhn gi tin
trn 1 port ng thi nn h tr ch Full
Duplex.
- Hub l thit b chuyn mch lp 1. y ch
n thun l b phn chia tn hiu in. Cc
361
Kin thc A&P

TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
Cao
ng
Trung
cp
tn hiu in c gi ra t 1 cng s c
chuyn n tt c cc cng cn li, gy ra
broadcast ln trong mng khi c nhiu my
tnh cng hot ng. Ti 1 thi im ch c
1 my tnh c php gi thng tin ra, cc
PC khc s lng nghe v ch n lt mnh
mi c php gi cc gi tin ra, vic ny
to ra tr trong mng dng HuB.
14
A. Bridge phn on mng

Nhc im ca vic
B. Bridge to cc lin mng
s dng bridge lc
C. Bridge cho php qung b cc datagram
thng tin mng?
D. Bridge lc frame
15
Phn no trong a ch
IP c ROUTER s
dng khi tm ng
i?
16
A. 8 bits
S bit dng m ho
B. 16 bits
1 a ch IP. (Hin nay
C. 32bits
ang dng ph bin)?
D. 64 bits
17
Tn hiu trn ng
dy thu bao t A. S
DSLAM n modem B. Tng t
khch
hng l tn C. Tt c cc phng n u ng
hiu?
18
A. download 2Mbps v Upload 1Mbps

Tc download v
B. download 8Mbps v Upload 896Kbps
Upload ti a ca dch
C. download10Mbps v Upload 1Mbps
v ADSL?
D. download 24Mbps v Upload 1Mbps
19
Trong h thng PSTN, A. 16 kbit/s

tc tn hiu thoi l B. 24 Kbit/s
bao nhiu?
C. 64 kbit/s
A. Host address
B. Network address (a ch mng)
C. Router address (a ch ca ROUTER)
D. FDDI.
5. Kin thc Truyn dn

Kin thc Truyn dn
TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
Cao Trung
ng
cp
362
Kin thc Truyn dn

TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
Cao Trung
ng
cp
A. 63
1 STM1 s ra c ti
B. 62
a bao nhiu lung
C. 31
E1?
D. 32
A. Phn cc thng ng
Anten chn t t song
B. Phn cc nm ngang
song vi mt t thu
C. Phn cc trn
tt sng phn cc?
D. Phn cc elip
A. A1, A2
Bo cnh LOF lin
B. B1, B2
quan n byte mo u
C. K1, K2
no?
D. D1, D2
A. A1, A2
Bo cnh OOF lin
B. B1, B2
quan n byte mo u
C. K1, K2
no?
D. D1, D2
A. Ton b khung SDH

Byte B1 kim tra phn B. Phn RS
no trong khung SDH? C. Phn MS
D. Phn payload
A. Ton b khung SDH

Byte B2 kim tra phn B. Ton b khung SDH tr phn RS
no trong khung SDH? C. Phn MS
D. Phn payload
Cc byte thoi nghip

v (Orderwire) trong
khung STM-1 l cc
byte no di y:
A. A1 v A2
B. E1 v E2
C. F1 v M1
D. K1 v K2
Cc u im ca anten
Cassegrain so vi
anten gng parabol
l?
A. Khng b che ti bi b chiu x

B. Feeder ngn hn
C. Tp m nh hn
D. Gi b chiu x n gin hn
A. 9 hng v 261 ct
Cu trc khung ca
B. 9 hng v 270 ct
STM-1 gm bao nhiu
C. 9 hng v 271 ct
hng, bao nhiu ct?
D. C ba cu trn u sai
A, C
363
Kin thc Truyn dn

TT
Ni dung cu hi
K s TVT
p
n
Phng n tr li
Trnh
i
hc
Cao Trung
ng
cp
12
A. 125s
Chu k ca mt khung B. 125/N s
STM-N l bao nhiu?
C. 150 s
D. 150/N s
11
A. 9
Cu trc khung STM- B. Nx9
N c bao nhiu hng?
C. 270
D. N + 9
0
10
A. 9
Cu trc khung STM- B. 270
N c bao nhiu ct?
C. Nx270
D. Nx261
A. Lc tp m thp
13
B. Lc v khuch i tp m thp
Chc nng ca khi
C. Khuch i tp m thp
LNA ti trm Hub?
D. Lc, khuch i tp m thp v chuyn i
tn hiu t cao tn thnh trung tn
A. Lc v khuch i tn hiu tp m thp
14
B. Chuyn i tn hiu cao tn thnh trung tn

Chc nng ca khi
LNB ti trm remote? C. Lc tn hiu cao tn
D. Lc, khuch i tp m thp v chuyn i
tn hiu t cao tn thnh trung tn.
A. Chuyn i tn hiu trung tn thnh cao tn
15
Chc nng ca khi B. Chuyn i tn hiu cao tn thnh trung tn

SSPA ti trm Hub?
C. iu ch v gii iu ch tn hiu
D. Khuch i cng sut tn hiu cao tn
16
Con tr AU-4 dch

chuyn i mt n v
th tng ng vi bao
nhiu byte?
A. 1 byte
B. 2 bytes
C. 3 bytes
D. 4 bytes
A. Ghp bc sng
17
Cng ngh DWDM l

B. Ghp bc sng mt cao
g?
C. Ghp knh phn chia theo thi gian
364
Kin thc Truyn dn

TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
Cao Trung
ng
cp
D. Ghp knh phn chia theo khng gian

A. Cyclic Redundancy Check
18
CRC l vit tt ca B. Cyclic Redundancy Control

cm t no?
C. Control Redundancy Check
D. Cyclic Remote Check
19
Di tn s pht ca
bng C chun trong
thng tin v tinh l bao
nhiu?
A. 950 1450 MHz

B. 3,700 4,200 GHz
C. 5,800 6,425 GHz
D. 14,000 14,500 GHz
A. Gi phi dy
20
DCC ngha l?
B. Phn mm qun l mng

C. Phn mm qun l phn t
D. Knh thng tin s liu

A. Ma
21
22
23
24
n nh ca ng B. Phng php iu ch
truyn viba ph thuc
C. p sut kh quyn
vo yu t no?
i vi tuyn cp
quang G652 mi trin
khai, h s suy hao ln
nht cho php (tnh c
suy hao hn ni) ti
bc sng 1310 nm l
bao nhiu?
i vi tuyn cp
quang G652 mi trin
khai, h s suy hao ln
nht cho php (tnh c
suy hao hn ni) ti
bc sng 1550 nm l
bao nhiu?
A. 0.34 dB/km
B. 0.36 dB/km
C. 0.38 dB/km
D. 0.40 dB/km
A. 0.18 dB/km
B. 0.20 dB/km
C. 0.22 dB/km
D. 0.24 dB/km
n v o suy hao ca A. Hz
tn hiu qua cc mi B. mW
trng truyn dn l?
C. Bit
365
Kin thc Truyn dn

TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
Cao Trung
ng
cp
D. dB
25
Dng kiu iu ch
no di y s tit
kim c bng thng
nht trong thng tin v
tinh?
26
A. V tinh qu o thp
GEO l t vit tt
B. V tinh qu o trung bnh
ch loi v tinh qu
C. V tinh qu o cao
o no?
D. V tinh qu o a tnh
27
Gi cng sut pht ca

my pht viba s (
tnh ti tng ch anten
pht) l PT [dBm],
ngng thu ( tnh ti
tng ch anten thu) l
PR [dBm], tn hao
tuyn l AC, lng d
tr phadinh phng ca
h thng l TF. Biu
thc no sau y
ng?
A. BPSK
B. 8 PSK
C. 16 QAM
D. QPSK
A. TF = PT AC - PR
B. TF = PT AC + PR
C. TF = PT + AC + PR
D. TF = PT + AC - PR
- Tn hao ng truyn (path loss): xy ra

khi tn hiu nhn c ngy cng yu do
khong cch gia MS v BTS, thm ch khng
c vt cn gia b thu v pht.
28
- Hiu ng mn chn (Shadowing): xy ra

khi c vt cn gia BTS v MS, cc vt cn to
ra hiu ng mn chn lm gim tn hiu thu
Hy nu cc vn c.
xy ra trong qu trnh
truyn tn hiu v - Hiu ng phading a ng (Multipath
Fading): xy ra khi c nhiu hn 1 ng
tuyn?
truyn gia MS hoc BTS, v vy c nhiu hn
1 tn hiu n b thu. Bao gm phading
Rayleigh v s phn tn v thi gian.
- Th t thi gian (Time Alignment): Xy ra
khi MS qu xa BTS
- Tn hao tn hiu tng hp (Combined
Signal Loss): L kt qu ca hiu ng mn
366
Kin thc Truyn dn

TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
Cao Trung
ng
cp
chn v phading Rayleigh.
29
H s tn sc ti a
cho cp G652 ti bc
sng cng tc 1550 nm
l bao nhiu?
A. 12 ps/nm.km
B. 14 ps/nm.km
C. 16 ps/nm.km
D. 18 ps/nm.km
A. Kch thc antenna, tn s cng tc, hiu

sut antennA.
30
H s tng ch (Gain)
ca antenna Parabol
ph thuc vo tp hp
cc tham s no di
y?
B. Kch thc antenna, tn s cng tc, tiu c

antennA.
C. Kch thc antenna, bn knh cong antenna,
cng sut pht (i vi antenna pht) hoc
cng sut thu (i vi antenna thu).
D. Kch thc antenna, hiu sut antenna
31
Hin tng Sun

Outage trong thng
tin v tinh thng xy
ra vo nhng ma no
trong nm ti Vit
Nam?
32
A. A1, A2
Knh DCC c to
B. K1, K2
bi cc byte no trong
C. D1~D12
h thng SDH?
D. M1
A. Ma xun v ma ng
B. Ma xun v ma thu
C. Ma thu v ma ng
D. Ma h v ma ng
A. S tn x ca sng i mi phng khi gp

hi nc
33
Khi c ma cht lng

ng truyn vi ba B. Suy hao ng truyn tng khi gp ma
gim do?
C. Tn hiu b giao thoa khi gp nhng ht
nc nh trong ma
A. ng knh trng Mode l 9 mm, ng

knh v l 125 mm.
34
B. ng knh li l 9 mm, ng knh v l

Khi ni si quang 125 mm.
9/125 c ngha l g?
C. ng knh li l 9 mm, ng knh lp v
ngoi l 125 mm.
D. ng knh li l 9 mm, ng knh lp v
ngoi l 125 mm.
367
Kin thc Truyn dn

TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
Cao Trung
ng
cp
35
Khong cch ti thiu

ca tuyn cp treo dc
ng t so vi mt
t l?
A. 3 m
B. 3.5 m
C. 4 m
D. 4.5 m
36
Khong cch ti thiu

ca tuyn cp treo
vt ng t c xe
cn trc chy qua so
vi mt ng l?
A. 4.5 m
B. 5 m
C. 5.5 m
D. 6 m
37
A. V tinh qu o thp
LEO l t vit tt
ch loi v tinh qu
C. V tinh qu o cao
o no?
38
A. CMI
Lung s E1 tc
B. HDB3
2048 Kb/s s dng loi
C. AMI
m ng truyn no?
D. B6ZS
39
A. 3
Lung STM-1 c
B. 7
ghp ln t bao nhiu
C. 63
VC-12?
D. 64
40
A. V tinh qu o thp
MEO l t vit tt
ch loi v tinh qu
C. V tinh qu o cao
o no?
41
A. 3
Mt khung STM-1 c
B. 4
th ghp ti a bao
C. 5
nhiu E3?
D. 6
42
A. 8
Mt lung E1 c bao B. 32
nhiu TimeSlot?
C. 64
D. 128
43
A. 32
Mt lung STM1 bng B. 31
bao nhiu lung E1?
C. 64
D. 63
368
Kin thc Truyn dn

TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
Cao Trung
ng
cp
44
A. Byte by byte
Nguyn l ghp knh B. Word by word
trong PDH l g?
C. Bit by bit
D. Frame by frame
45
A. Byte by byte
Nguyn l ghp knh B. Word by word
trong SDH l g?
C. Bit by bit
D. Frame by frame
46
Nguyn l truyn nh
sng trong si quang
da trn hin tng
vt l no?
47
A. Ch truyn lan mt mode nh sng

Nguyn tc truyn nh B. Truyn lan 2 mode nh sng
sng trn si MM?
C. Truyn lan 3 mode nh sng
D. Truyn lan nhiu mode nh sng
48
A. Ch truyn lan mt mode nh sng

Nguyn tc truyn nh B. Truyn lan 2 mode nh sng
sng trn si SM?
C. Truyn lan 3 mode nh sng
D. Truyn lan nhiu mode nh sng
49
A. Plesiochronous Digital Hierarchy

PDH l vit tt ca B. Power Division Hierarchy
cm t no?
C. Pulse Division Hierarchy
D. Phase Digital Hierarchy
A. Khc x nh sng
B. Phn x ton phn
C. Phn x mt phn
D. Tn x
A. Hp th do ma, sng m
50
B. Do cc hin tng phng in nh st

Phadinh trong cc h
C. Do cc tia sng i theo nhiu ng khc
thng viba s mt t
nhau ti my thu
gy bi cc nguyn
D. Do my thu nhn c c cc sng ca cc
nhn no sau y?
my pht v tuyn khc
A, C
E. Do tt c cc nguyn nhn trn
51
Phng thc truyn

dn no sau y c
s dng trong mng
vin thng?
A. Viba
B. Quang
C. V tinh
369
Kin thc Truyn dn

TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
Cao Trung
ng
cp
A. Point-to-Point Protocol over Ethernet
52
B. Point-and-Point Protocol over Ethernet

PPOE l cm t vit
C. Point-to-Point Protocal on Encapsulation
tt ca?
D.
Point-and-Point
Protocol
over
Encapsulation
53
A. Symetric Division Hierarchy

SDH l vit tt ca B. Synchronous Digital Hierarchy
cm t no?
C. Simple Distribution Hierarchy
D. System of Digital Hierarchy
54
So snh nh hng suy

hao do ma ti bng
tn C v Ka trong h
thng thng tin v
tinh?
55
A. C, do suy hao tng khi gp nc

Sng m trn din
B. Khng, cc tia sng c kh nng xuyn qua
rng c nh hng n
sng m
cht lng ng
C. Khng, sng c khuch i qua nhng
truyn viba khng?
ht nc li ti trong sng m
56
Suy hao ca si quang

n mode hin nay ti
bc sng no di
y l thp nht?
A. 1265 nm
B. 1310 nm
C. 1550 nm
D. 1625 nm
57
Suy hao ti a cho

php cho mt u nhy
connector gia hai dy
u nhy quang l bao
nhiu?
A. 0.3 dB
B. 0.5 dB
C. 0.7 dB
D. 1 dB
58
Suy hao ti a cho

php ca mt mi hn
nng chy cp quang
G652 ti mng xng l
bao nhiu?
A. 0.1 dB
B. 0.2 dB
C. 0.3 dB
D. 0.4 dB
A. Ka > C
B. Ka = C
C. Ka < C
D. Khng tn s no b nh hng
370
Kin thc Truyn dn

TT
59
Ni dung cu hi
K s TVT
Ti sao trong truyn

dn viba, mc iu ch
cng cao th cng d b
nh hng bi thi
tit?
Phng n tr li
p
n
Trnh
i
hc
- Mc iu ch cng cao th s mc tn hiu

cng nhiu (khong cch gia cc mc tn hiu
nh), do kh nng truyn d liu cng ln.
Tuy vy, ni nhn tn hiu c th phn bit
c cc mc tn hiu c khong cch nh th
tn hiu nhn c phi r tc l t s
tn hiu trn nhiu (C/I) phi ln. T s ny li
chu nh hng rt nhiu bi cc yu t thi
tit (ma, p sut kh quyn). Chnh v vy, i
vi cng mt ng truyn tn hiu, mc iu
ch cao th kh nng b nh hng bi cc yu
t thi tit s ln hn v n nh ca ng
truyn s nh hn so vi khi ta s dng mc
iu ch thp.
Cao Trung
ng
cp
- Thng thng cc thit b viba th h mi,

c ch t ng thay i mc iu ch c s
c p dung. Khi iu kin thi tit tt, thit
b s hot ng mc iu ch cao v khi iu
kin thi tit xu i, thit b s t gim mc
iu ch tng ng. Vic la chn loi tn hiu
truyn i khi tc truyn gim cng c p
dng, cc thng tin c mc u tin cao hn s
c gi i trc.
60
Tn sc ca si quang
n mode bnh thng
(si G.652) ti bc
sng no di y l
thp nht?
61
A. VC-4 AUG STM-1

Tin trnh ghp khung
B. VC-4 AU-3 AU-4 AUG STM-1
VC-4 vo lung STMC. VC-4 AU-4 AUG STM-1
1?
D. VC-4 AUG AU-4 STM-1
62
Tiu hao cng sut

trn si quang nh
hng bi cc yu t
bn ngoi no?
63
Tc truyn dn ca A. 155.52 Mb/s

B. 155.00 Mb/s
STM-1 l bao nhiu?
C. 140.00 Mb/s
A. 1265 nm
B. 1310 nm
C. 1550 nm
D. 1625 nm
A. Tiu hao do un cong

B. Tiu hao do nc ma
C. Tiu hao do u ni
D. Tiu hao do in t trng
A, C
371
Kin thc Truyn dn

TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
Cao Trung
ng
cp
D. 141.00 Mb/s
64
A. 250 ms
Tr truyn dn t trm
B. 125 ms
mt t ln v tinh l
C. 200 ms
gi tr no?
D. 150 ms
65
Trong cc bng sng

ca thng tin v tinh
sau, bng sng no c
tn hao do ma v hp
th ca khng kh thp
nht?
66
A. 30KHz - 300KHz
Trong cc di tn s
B. 3MHz - 300MHZ
sau, di tn no dng
C. 3GHz - 30GHz
cho Viba?
D. 300KHz - 3000KHz
67
Trong cc h thng
thng tin quang sau
y, nu s dng cng
cc phn t c bn nh
nhau th h thng no
c t s tn/tp ln
nht?
A. Bng X
B. Bng C
C. Bng Ku
D. Bng K
A. H thng TTQ iu ch cng - tch

sng trc tip (IM-DD)
B. H thng TTQ kt hp (coherent) kiu
homodyne
C. H thng TTQ kt hp (coherent) kiu

heterodyne
68
A. Hng 1-3, ct 1-9.

Trong cu trc khung
B. Hng 3-5, ct 1-9.
STM-1, phn RSOH
C. Hng 5-9, ct 1-9.
nm v tr no?
D. Hng 3-5, ct 10-270.
69
Trong cng ngh

truyn dn ng b
SDH, chc nng ca
cc byte A1, A2 trong
khung STM-1 l g?
A. Byte ng b khung
B. Byte ch th li u xa
C. Byte thoi nghip v
D. Byte gim st li khi
70
Trong cng ngh

truyn dn ng b
SDH, chc nng ca
knh E1, E2?
A. Truyn thng tin DCC

B. Truyn thng tin chuyn mch bo v
C. Truyn thng tin ng b
D. Truyn knh in thoi nghip v
71
Trong cng ngh A. 3

truyn dn ng b B. 7
SDH, lung STM-1 C. 63
372
Kin thc Truyn dn

TT
Ni dung cu hi
K s TVT
c ghp ln t bao D. 64
nhiu VC-3?
Phng n tr li
p
n
Trnh
i
hc
Cao Trung
ng
cp
A. CRC (Cyclic Redundancy Check)

72
Trong h thng SDH B. Phng php xen bit chn l BIP (Bit
s dng phng php Interleaved Parity)
no gim st li?
C. Phng php phn tch c nh FAM (Fixed
Analyser Method)
A. Khong cch antenna pht v antenna thu,

cng sut ca my pht a vo antenna
73
Trong thng tin v

tuyn, tn hao truyn
sng c bn trong
khng gian t do ph
thuc vo tp hp cc
tham s no di y?
B. Khong cch antenna pht v antenna thu,

h s tng ch ca antenna pht v antenna thu
C. Khong cch antenna pht v antenna thu,
tn s cng tc
D. Khong cch antenna pht v antenna thu,

cng sut bc x ng hng tng ng
(EIRP)
A. Biu din tn hiu trn ng truyn m
bo pha thu c th khi phc li tn hiu ban
u.
74
Trong truyn dn s, B. m bo tn hiu c truyn dn khng b

m ng truyn l li qua mng.
cc loi m dng ?
C. Tng hiu qu s dng knh truyn.
D. Gip cho vic pht hin, sa li v tng

hiu qu s dng knh truyn
75
A. c = 300.000 km/s
Vn tc nh sng trong
B. c = 30.000 km/s
mi
trng
chn
C. c = 300.000.000 km/s
khng l?
D. c = 200.000 km/s
A. Phadinh do ma chng c bng AGC v

tng cng sut pht
76
Vi h thng viba s
B. Phadinh a ng chn lc tn s khng
mt t, cc cu no
chng c bng AGC v tng cng sut pht
sau y ng?
C. Phadinh a ng phng khng chng c
bng AGC v tng cng sut pht
373
6. Kin thc Ngun in

Kin thc Ngun in
TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
Cao Trung
ng cp
A. Dng chuyn i ngun in bng

tay
1
ATS l thit b?
B. L thit b phn phi v bo v u vo

ca UPS
C. L thit b t ng chuyn i ngun
ATS l t vit tt ca?
A. Asset Tracking System

B. Associate Transfer Switch
C. Auto Transfer Switch
D. Auto Transfer Service
A. Nng cao h s Cos t nhin.
B. Nng cao h s Cos bng phng
php b.
C. Nng cao h s Cos bng cch thay
th ng c khng ng b lm vic non
ti bng ng c c cng sut nh hn.
Bin php nng cao h s

D. Nng cao h s Cos t nhin v h s
Cos bng phng php?
Cos bng phng php b.
E. Nng cao h s Cos t nhin, h s

Cos bng phng php b v h s Cos
bng cch thay th ng c khng ng
b lm vic non ti bng ng c c cng
sut nh hn.
A. Cung cp ngun DC cho ti DC
B. Np thng xuyn cho Acquy

B chnh lu trong UPS c
C. Cp ngun DC cho c quy v nghch
tc dng?
lu
D. Cp ngun xoay chiu cho ti xoay
A. Bin i DC sang AC
B nn in (Rectifier) l B. Bin i DC sang AC v ngc li
thit b dng ?
C. Bin AC sang DC
D. Bin AC sang DC v ngc li
A. Bin i ngun 1 chiu ca b chnh

B nghch lu trong UPS
hoc Acquy thnh ngun xoay chiu
c tc dng?
B. Bin i ngun xoay chiu thnh
374
Kin thc Ngun in

TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
Cao Trung
ng cp
ngun mt chiu cp cho ti

C. Np ngun cho Acquy
A. Pin
Cc ngun di y u l
C. B nn in (rectifier)
ngun cung cp in mt
B. c qui
chiu?
A. Ni t bo v
Cc phng php bo v an B. Dng cc phng tin bo v
ton in?
C. Ni ng th
A. Theo iu kin Jkt

B. Theo iu kin pht nng
Cc phng php la chn C. Theo iu kin tn hao cng sut
dy dn trong thc t l?
D. Theo iu kin Jkt v pht sng
E. Theo iu kin Jkt, pht sng v tn
hao cng sut.
10
Chn p n ph hp, (I) v

(II) l cc mnh :
(I) C th o cng hiu
dng bng ampe k nhit
(II) V phng din tc
dng nhit, dng in xoay
chiu tng ng vi
dng in khng i.
A. Pht biu (I) v (II) u ng, chng

c tng ng vi nhau
B. Pht biu (I) v (II) u sai
C. Pht biu (I) v (II) u ng, nhng
khng tng ng vi nhau
D. Pht biu I ng, pht biu II sai
A. Sc in ng ca cquy kim ln hn
ca cquy axit.
B. Gi thnh ca cquy kim cng dung
lng cao hn ca cquy axit.
11
Chn p n sai?
C. in p danh nh ca cquy kim nh

hn in p danh nh ca cquy axit.
D. in tr trong cquy kim ln hn
cquy axit nn hiu sut ca cquy kim
nh hn cquy axit.
12
A. My pht in xoay chiu c hai thnh

Chn pht biu ng khi
phn c bn l phn cm v phn ng.
ni v cu to ca my pht
B. Phn cm l phn to ra t trng, cn
in xoay chiu?
phn ng l trong xut hin sut in
375
Kin thc Ngun in

TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
Cao Trung
ng cp
ng cm ng.
C. Phn cm ca my pht in xoay
chiu gi l stato, cn phn ng l roto.
D. My pht in xoay chiu c hai thnh
phn c bn l phn cm v phn ng;
Phn cm l phn to ra t trng, cn
phn ng l trong xut hin sut in
ng cm ng.
A. Phn ng ca my pht in xoay
chiu ba pha gm ba cun dy ging
nhau, t lch nhau 120o trn mt vng
trn.
13
B. Phn ng ca my pht in xoay

Chn pht biu ng khi chiu ba pha c th l stato hoc roto.
ni v my pht in xoay C. Phn ng ca my pht in xoay
chiu ba pha?
chiu ba pha l stato.
D. Phn ng ca my pht in xoay

chiu ba pha gm ba cun dy ging
nhau, t lch nhau 120o trn mt vng
trn; Phn ng ca my pht in xoay
chiu ba pha l stato.
A. Gim hiu in th truyn ti gim
hao ph trn ng truyn ti.
14
15
B. Gim s tht thot nng lng di

Chn pht biu ng khi dng bc x in t.
ni v vai tr ca my bin
th trong vic truyn ti C. Tng hiu in th truyn ti gim
hao ph trn ng truyn ti.
in nng?
D. Gim in tr ca dy dn trn ng
truyn ti gim hao ph trn ng
truyn ti.
C 8 bnh acquy, mi bnh
12VDC-120Ah, mc ni
tip 4 bnh thnh 1 t sau
mc song song 2 t vi
nhau th dung lng tng
l?
A. 240Ah
B. 120Ah
C. 960Ah
D. 480Ah
376
Kin thc Ngun in

TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
16
C 8 bnh acquy, mi bnh

12VDC-120Ah, mc song
song 8 bnh vi nhau th
in p tng l?
A. 96VDC
B. 48VDC
C. 24VDC
D. 12VDC
17
Cng sut ca my bin p

l 2000kVA, dng nh
mc ca Aptomat h th
sau my bin p l?
A. 4000 A
B. 4500 A
C. 7500 A
D. 3200 A
18
Cng sut nh mc ca
mt ti 1 pha l 200W, in
p ngun cp l 220,
cos=0,6 tnh dng nh
mc ca ph ti?
A. 1.5 A
B. 2A
C. 4A
D. 1.1 A
19
Cng sut nh mc ca
mt ti l 2kW, in p
ngun cp 3 pha l 380,
cos=0,8 tnh dng nh
mc 3 pha ca ph ti?
A. 5 A
B. 3.8 A
C. 2.2 A
D. 3,2 A
20
Cng thc tnh ton chn t

b, 1 l gc lch pha dng
in, in p trc b, 2
l gc lch pha dng in,
in p sau b?
A. Qb = Px(tang1 tang2)
B. Qb = Px(tang1 / tang2)
C. Qb = Px(tang1 + tang2)
D. Qb = Px(tang1 x tang2)
Trnh
i
hc
21
A. AH (ampe/gi)
i lng c trng dn
B. V (Voltage)
in ca bnh c quy?
C. S (Siemen)
22
in nng mt trm in
c truyn i di hiu
in th 2kV ,hiu sut
trong qu trnh truyn ti l
H1=80%. Mun hiu sut
trong qu trnh truyn ti
in nng tng ln H = 95%
th ta phi?
23
i vi my bin p c S >
A. Cu ch
320 kvA, ngi ta dng ....
bo v trnh tnh trng
C. Bo v so lch dc
ngn mch?
A. Gim hiu in th xung cn 0,5kV

B. Tng hiu in th ln 4kV
C. Tng hiu in th ln 2,5kV
D. Gim hiu in th xung cn 1kV
Cao Trung
ng cp
377
Kin thc Ngun in

TT
24
Ni dung cu hi
K s TVT
Phng n tr li
i vi my bin p c S
A. Cu ch
320kvA, U 10KV, ngi
ta dng .... bo v trnh
C. Bo v so lch dc
tnh trng ngn mch?
p
n
Trnh
i
hc
Cao Trung
ng cp
28
Hai cun dy v tr m
cc cun dy c trc vung
gc vi nhau, t trng ca A. C
hai cun dy c tc ng B. Khng
tng h nhau gy ra dng
in cm ng khng?
29
A. 500KV
Hin nay nc ta ang s B. 220KV
dng cp in p cao p C. 110KV
no?
D. 22KV
E. 500KV, 220KV, 110KV, 22KV
A. Thit b n gin, d ch to, to ra

dng in c cng sut in ln v c th
bin i d dng thnh dng in DC
bng phng php chnh lu.
25
Dng in AC c ng
B. C th truyn ti i xa d dng nh
dng rng ri hn dng
my bin th, hao ph in nng truyn ti
DC, v?
thp.
C. C th to ra dng AC ba pha tit kim
c dy dn v to c t trng quay.
A. Khng th dng np acquy
B. Ch c th c to ra bng my pht
in mt chiu.
26
Dng in mt chiu?
C. C th i qua t in d dng.
D. C th c to ra bng phng php
chnh lu in xoay chiu hoc bng my
pht in mt chiu.
27
A. Thi gian trm down k t khi cp

in
Dung lng acquy (Ah)
B. Kh nng cp dng cho ti
quyt nh yu t no sau
y?
C. Thi gian np y acquy
378
Kin thc Ngun in

TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
Cao Trung
ng cp
F. 500KV, 220KV, 110KV

A. Cun dy ng yn, nam chm vnh
cu chuyn ng quay trong lng stato c
cc cun dy.
30
Hin nay vi cc my pht

in cng sut ln ngi ta
thng dng cch no sau
y to ra dng in
xoay chiu mt pha?
B. Cun dy ng yn, nam chm vnh

cu chuyn ng tnh tin so vi cun
dy.
C. Nam chm vnh cu ng yn, cun
dy chuyn ng quay trong lng nam
chm.
D. Nam chm vnh cu ng yn, cun

dy chuyn ng tnh tin so vi nam
chm.
A. C tc dng lm tng hoc gim hiu
in th ca dng in xoay chiu.
31
My bin th l mt thit B. C tc dng lm tng hoc gim cng

ca dng in xoay chiu.
b?
C. S dng in nng vi hiu sut cao.
D. Tt c cc p n u ng.
32
My pht in xoay chiu

ba pha c phn ng l
khung dy lm bng cc l
thp mng sn cch in
nhm tc dng g ?
A. Tho lp d dng
B. Gim tc hi ca dng Phuc
C. To ra in trng xoy
D. Tng cng sut in ng cm ng
33
Mt bn i in c coi
nh l mt on mach c
in tr thun R c mc
vo mt mng in xoay
chiu 110V- 50Hz. Khi
mc n vo mt mng in
xoay chiu 110V - 60Hz thi
cng sut to nhit ca
bn i nh th no?
A. C th tng ln, c th gim xung.

B. Tng ln
C. Gim xung.
D. Khng i
34
Mt hiu in th xoay
chiu c t vo hai u
mt in tr thun. Gi
nguyn
gi
tr hiu
dng,thay i tn s ca
A. T l vi bnh phng ca tn s
B. Khng ph thuc vo tn s
C. T l nghch vi tn s
D. T l thun vi tn s
379
Kin thc Ngun in

TT
Ni dung cu hi
K s TVT
hiu in th.Cng sut ta
ra trn in tr l?
Phng n tr li
35
Mt khu dn c do mng
in yu nn dng nhiu
my bin th tng in.
nng cao h s cng sut
ngi ta nn mc thm vo
ng dy?
36
A. 150 A
Mt ph ti c Im l
B. 220 A
200A, chn aptomat bo
C. 250 A
v cho ti trn?
D. 300 A
A. in tr
B. Cun cm
C. in tr v cun cm
D.T in
p
n
Trnh
i
hc
Cao Trung
ng cp
A. Gim tn tht cng sut mng in.

B. Gim tn tht in p trong mng in.
C. Tng kh nng truyn ti ca ng
dy v my bin p
D. Lm tng tin cy cho cc thit b an
ton trong mng in
37
Nng h s cng sut Cos

E. Gim tn tht cng sut mng in;
s a n nhng hiu qu
Gim tn tht in p trong mng in;
no sau y?
Tng kh nng truyn ti ca ng dy
v my bin p; Lm tng tin cy cho
cc thit b an ton trong mng in.
F. Gim tn tht cng sut mng in;

Gim tn tht in p trong mng in;
Tng kh nng truyn ti ca ng dy
v my bin p.
A. Tng cng sut cp cho ph ti
B. D phng
C. Nng cao tin cy trong vn hnh ca
h thng
38
Ngi ta dng cu hnh n+1

D. D phng; Nng cao tin cy trong
ca UPS ?
vn hnh ca h thng
E. Tng cng sut cp cho ph ti; Nng

cao tin cy trong vn hnh ca h
thng
380
Kin thc Ngun in

TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
Cao Trung
ng cp
A. Li st c t tr v gy ra dng Fuc.
39
B. C s tht thot nng lng di dng

Nguyn nhn no gy ra s sng in t.
hao ph nng lng trong C. Hao ph nng lng di dng nhit
my bin th sau y?
nng to ra cc cun s cp v th cp
ca my bin th.
A. Cng hng in t
40
Nguyn tc hot ng ca B. Cm ng t
my bin th da trn?
C. Hin tng t tr
D. Cm ng in t
A. My bin th c tc dng bin i
cng dng in.
41
Nhn xt no sau y v B. My bin th c th thay i tn s

my bin th l khng dng in xoay chiu.
ng?
C. My bin th c th gim hiu in th
D. My bin th c th tng hiu in th.
A. Khi nim cng dng in hiu
dng c xy dng da vo tc dng t
ca dng in.
42
B. Khi nim cng dng in hiu

dng c xy dng da vo tc dng
Pht biu no sau y l nhit ca dng in.
ng?
C. Khi nim cng dng in hiu
dng c xy dng da vo tc dng
pht quang ca dng in.
D. Khi nim cng dng in hiu
dng c xy dng da vo tc dng ho
hc ca dng in.
43
A. Ngi ta c th to ra t trng quay

bng cch cho nam chm vnh cu hnh
Pht biu no sau y l ch U quay u quanh trc i xng ca
ng?
n.
B. Ngi ta c th to ra t trng quay
bng cch cho dng in xoay chiu chy
381
Kin thc Ngun in

TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
Cao Trung
ng cp
qua nam chm in.

C. Ngi ta c th to ra t trng quay
bng cch cho dng in xoay chiu mt
pha chy qua ba cun dy ca stato ca
ng c khng ng b ba pha.
D. Ngi ta c th to ra t trng quay
bng cch cho dng in mt chiu chy
qua nam chm in.
A. my bin th ni kh thong
44
B. Tng cch in trong my bin th

Phng php lm gim hao
ph in nng trong my C. Lm li ca my bin th gm cc l
thp mng cch in vi nhau
bin th l?
D. Li ca my bin th c cu to
bng mt li thp c
47
A. 2 loi
S ni dy ca mng B. 3 loi
in cao p gm c?
C. 4 loi
D. 5 loi
48
A. ln ca bnh
So snh dung lng acquy B. nng ca bnh
cn c vo?
C. in p ca bnh
D. S ampe gi (Ah)
49
Theo ch tiu k thut

MBA xoay chiu 1 pha 10
KVA, li t my bin p
c lm t vt liu g?
45
S 3 UPS mc song
song cu hnh n+1 cung cp
cho ph ti cng sut
200kVA, tnh chn cng
sut ca mi UPS?
A. 60kVA
B. 40kVA
C. 100kVA
D. 120kVA
A. tin cy cung cp in cao
46
S hnh tia c u im B. D thc hin cc phng php bo v

hn s phn nhnh c v t ng ho
im?
C. D vn hnh bo qun.
D. Tt c cc p n u ng
A. St t.
B. Silic.
C. Tn silic.
D.ng.
382
Kin thc Ngun in

TT
50
51
52
Ni dung cu hi
K s TVT
Trong cc i lng c
trng cho dng in xoay
chiu sau y, i lng
no khng dng gi tr hiu
dng?
Trong cc phng php to
dng in mt chiu DC,
phng php em li hiu
qu kinh t, to ra dng
in DC c cng sut cao,
gi thnh h thp l?
Phng n tr li
p
n
Trnh
i
hc
Cao Trung
ng cp
A. Cng dng in.

B. Hiu in th.
C. Cng sut.
D. Sut in ng
A. Dng pin.
B. Dng cqui
C. Dng my pht in DC.
D. Chnh lu dng in AC.
A. Ti 3 pha u l cm khng
Trong cch mc hnh sao
ngi ta c th ch cn 3 B. Ti 3 pha u l in tr thun
dy pha m khng cn dy C. Ti 3 pha u l dung khng
trung ha khi?
D. Ti 3 pha ging nhau hon ton
A. Tng hiu in th, tng cng
dng in.
53
Trong my bin th, s

vng ca cun s cp ln
hn s vng ca cun dy
th cp, my bin th c
tc dng?
B. Gim cng dng in, tng hiu

in th.
C. Gim hiu in th, gim cng
dng in.
D. Gim hiu in th, tng cng
dng in.
54
55
Trong qu trnh truyn ti

in nng, bin php lm
gim hao ph trn ng
dy ti in c s dng
ch yu hin nay l?
A. Gim cng sut truyn ti

B. Tng chiu di ng dy
C. Tng hiu in th trc khi truyn ti
D. Gim thit din dy
A. Gim hiu in th xung 100 ln.

Trong vic truyn ti in
nng, gim cng sut B. Gim hiu in th xung 10000 ln.
tiu hao trn ng dy 100 C. Tng hiu in th ln 100 ln.
ln th cn phi?
D. Tng hiu in th ln 10 ln.
383
Kin thc Ngun in

TT
Ni dung cu hi
K s TVT
Phng n tr li
p
n
Trnh
i
hc
Cao Trung
ng cp
A. Nng cao tin cy v tnh lin tc

cung cp in cho ph ti.
B. Thi gian lu ca b Acquy khng
khi s c h thng cung cp ko di.
C. Tng cng sut cp cho ph ti.
56
UPS dng kt hp vi t
D. Nng cao tin cy v tnh lin tc
my pht in nhm?
cung cp in cho ph ti; Thi gian lu
ca b Acquy khng khi s c h
thng cung cp ko di.
E. Thi gian lu ca b Acquy khng

khi s c h thng cung cp ko di; Tng
cng sut cp cho ph ti.
57
A. Gi thnh r hn nu cng tit din li

u
im
ca
cp ng
Cu/XLPE/PVC so vi cp
B. D thi cng hn
Cu/PVC l?
C. Chu c dng ti ln hn
A. c quy kim t gy ra n mn ha hc
hn c quy axit.
58
B. Cng dung lng th cquy axit c

trng lng, khi lng nh hn cquy
u, nhc im ca acquy kim.
kim so vi acquy axit,
C. Tui th ca c quy kim cao hn tui
Chn p n sai?
th ca cquy axit 2-3 ln.
D. c quy kim c th np vi dng in
ln hn, thi gian np in ngn hn c
quy axit
Ni dung phng vn ch yu
-
GSM (cu trc h thng, v s , cc knh, fading...)
Kin thc v 2G, 3G
K thut chuyn mch (trng chyn mch khng gian, thi gian, u nhc
im...)
Thng tin quang (cu trc si quang, nguyn l....)
CDMA (so snh u im so vi GSM, k thut tri ph, phn tp...)
384

ng vin 1:
1. Gii thiu v bn thn v kinh nghim cng tc
2. Vi cu hi kim tra kin thc chuyn mn v thng tin di ng, gm c:
+ y l Thit k ti u ho mng di ng; vy vic thit k ti u ho lin
quan n phn no trong h thng thng tin di ng?
+ Trnh by s (khi) h thng thng tin di ng GSM, m t mt s khi
chc nng chnh.
+ Giao din gia BSC v MSC l giao din g?
+ Khi khai bo th SIM (Subcriber Identity Module) th khai bo u?
+ HLR cha c s d liu ca mng, vy c s d liu gm nhng thng
tin g?
3. V cng vic nu c tuyn dng:
+ Em c chp nhn thnh thong i leo ct, i x l cc s c vo thi gian bt
k c khng? Nu khng b tr ng ni ng k lm vic th em c chp
nhn i lm vic ti cc ni khc c khng?
ng vin 2:
1. Em hy t gii thiu v bn thn
2. Nc mnh ang s dng cng ngh di ng g? So snh?
3. Suy hao trong khng gian ph thuc ci g?
4. Em c bit nhy tn dng lm g khng? C my loi nhy tn?
5. Em hy nhn ci in thoi ny... Em gii thch v sao ni vo y l ting m
sao ra u kia n truyn c i trong khng gian xa vy? V i su vo hi
trong m ho thoi.
6. V sao cc i pht thanh truyn hnh dng 1 angten m pht c cho nhiu
tivi vy?
7. V sao mng GSM, ngi ta phi chia nh lm nhiu anten?
8. Em hy v cu trc mng GSM c bn? [Hy gii thch tng phn ca s v
xong, bao gm c dch t vit tt BTS, BSC, MSC... l g? chc nng...]
9. Em c bit knh vt l vi knh logic l g khng? Khc nhau ra sao?
10. Em c bit tc giao din Um, A, Abis l bao nhiu khng? V sao n c tc
?
11. Em c bit leo ct khng? Hi nh c leo cy khng?
12. Nu trng tuyn em thch lm b phn no? V sao?
ng vin 3:
385
1. Vn CDMA l mt vn nhc nhi, em hy phn bit CDMA v

WCDMA?
2. Lm sao nng cp t CDMA sang WCDMA? Lm g?
3. Ghp knh trong truyn dn quang l g? Th lm th no chia knh v tch
knh?
4. V s mng internet
5. Thit lp cuc gi t c inh n di ng ni mng?
6. PSTN l g? ISDN l g? Nhng hiu bit ca em v n? HDB3 l g?
Phn bit switch v router? N thuc lp my?
ng vin 4:
1. Bn c bit Vtel cung cp nhng loi hnh dch v no khng?
2. Bn c bit lung s c tc bao nhiu khng?
3. V s cu trc GSM
4. c quy c ch s 12V 100Ah c gi cho bn iu g v n khng?
5. Ngoi nhng ci y ra bn cn bit g na?
ng vin 5:
1. V mng in thoi c nh, Modem ca my tnh, dy in thoi
2. Hi v 2G, 3G
3. i 5 nm em c i khng?
ng vin 6:
1. Gii thiu bn thn bng Ting Anh
2. C H Ni trng 1 ct angten c c khng (gi s bn knh ln n 70km) mnh bo c cc bc y li hi th sao li trng nhiu BTS th? [Gii thch:
Do l lin quan n vng ph, 1 ct s b vt cn a hnh, cao c nn khng
c, nn ch dng 1 ct angten cho a hnh bng phng c thi]
3. Ch dng 1 knh tn s c c khng, mnh bo c xong cc bc y hi nu 1
knh tn s cho 2 triu thu bao c c khng? Cc bc y bo l khng
c... dng cho 1, 2 nghn thu bao th c ch 2 tr th chu.
ng vin 7:
1. Cc loi chuyn giao trong 3G? Khc nhau gia cc loi? [Tr li: C 2
loi Chuyn giao mm v chuyn giao cng]
2. Ti sao li thch vo Viettel?
ng vin 8:
1. Gii thiu bn thn bng ting Anh
386
2. Hi v TV, v chuyn ngnh, kinh nghim (ra trng nm ngoi).

3. Hin ti mnh ang dng phin bn 3G g? Tc ti a bao nhiu?
Chuyn giao trong 3G?
ng vin 9:
1. Hi v GSM, thng tin quang, thng tin Vi Ba, ch yu v cc vn suy hao?
2. Hi c tho lp my tnh, my in thoi, sa cha, cc h iu hnh thng s
dng, mch in t.
3. Hi v n?
G. V tr Nhn vin k thut

M t cng vic
Nhn chung, b phn k thut ti Viettel lm vic kh vt v, phi leo ct ng ten cao
(t 48m n 62m, vy nn nhng ai s cao th khng nn thi vo b phn ny), leo
ln nc nh, leo cy, chy my n, sa trm BTS, trc Tt, trc ngy ngh l, i ma,
v gi l chuyn bnh thng. Cng vic c th l 24/24 v pht sinh bt k lc no!
M t cng vic
-
Nm v qun tr c s h tng, thit b mng li vin thng ti chi nhnh tnh.
Vn hnh khai thc h thng mng li vin thng ti Chi nhnh.
Ti u, m bo cht lng mng li.
Gim st, iu hnh khc phc cc s c k thut ti Chi nhnh tnh.
Thc hin cc th tc v t chc cng tc xy dng lp t thit b vin thng ti

tnh.
nh gi cht lng mng li cc i th cnh tranh.
Yu cu
-
Nam, tui t 21n di 35 tui, sc khe tt.
Tt nghip C, H chnh quy tr ln, chuyn ngnh in t vin thng, in,

Cng ngh thng tin.
C trch nhim, cn thn, t m, chu p lc cng vic cao; Kh nng giao tip
tt;
S dng thnh tho tin hc vn phng v cc phn mm chuyn dng.
387
L lch r rng, khng c tin n, tin s.
u tin ngi a phng.
Ni dung thi
chia lm 3 phn:
+ Phn 1: Hiu bit chung v Viettel v x hi, IQ (10 cu = 10 im)
+ Phn 2 : Ting anh chuyn ngnh (10 cu =10 im)
+ Phn 3: Chuyn mn c chia lm 2 phn (40 cu = 40 im) ch yu hi
v 2G v Cu trc mng di ng, cc knh, bo hiu ss7, mng, m
hnh OSI, TCP/ IP, Windows, Word, Powerpoint, SQL...
-
T lun: (2 cu = 40 im)
VD:
1) Hi v chc nng MTP3 trong SS7
2) Hiu bit v m hnh TCP/IP nu chc nng ngn gn ca tng lp.
Ngn hng cu hi thi
1. Trc nghim K thut truyn dn
STT
NI DUNG CU HI TRC NGHIM K thut truyn dn
P
im
N
Trong qui nh s ca Tng cng ty: Cc s c t cp ng trc quc

gia ch mt cc lung cp ni ht mt tnh th trch nhim i vi s
c thuc n v no?:
Cu 1
a. Cng ty Vin Thng Viettel
b. Cng ty Truyn dn Viettel

c. Trung tm K thut vin thng tnh
Cc s c t cp quang tuyn lin tnh gy mt lung lin tnh th trch
nhim i vi s c thuc n v no?:
Cu 2
a. Cng ty Truyn dn Viettel

b. Trung tm iu hnh k thut Cng ty Vin thng Viettel
c. Trung tm k thut vin thng tnh?
Cc s c gy mt thng tin cc trm BTS do hng BSC th trch nhim

Cu 3 i vi s c thuc n v no:?
a. Phng vn hnh khai thc
388
STT
P
im
N
b. Trung tm iu hnh k thut Cng ty Vin thng Viettel

c. Trung tm k thut vin thng tnh
Thi lng gin on thng tin ca mng Truyn dn c tnh theo
n v no?
a. E1*h/ngy
Cu 4
b. E1*h/tun
c. E1*h/thng
d. C 3 n v trn.
Trong quy nh thi gian ng cu mt s c thng tin t cp quang th
trong bc o kim tm im t thi gian cho php ti a l bao
nhiu:?
Cu 5
a. 15 pht
b. 30 pht
c. 45 pht
d. 01 gi
Khi mt tuyn viba c mc thu l -300dBm th s xy ra hin tng g?
a. Chp chn
Cu 6
b. Hot ng tt
c. Hot ng rt tt
d. Khng hot ng c
phn bit cc si quang trong cp quang ta dng cch phn bit no?
a.
Cu 7
Kt hp mu ca ng lng v mu si quang
b. Cn c vo mu ng lng
c.
Cn c vo mu ca si quang
d.
Khng cn s dng mu phn bit
Cu to ca si quang gm my lp :
a. Gm 2 lp
Cu 8
b. Gm 3 lp
c. Gm 4 lp
389
STT
P
im
N
Kch thc lp li si n mt
a.
Cu 9
8 m
b. 9 m
c. 12m
d. 15m
Kch thc lp v si n mt
a. 100 m
Cu
10
b. 120 m
c. 125m
d. 250m
Kch thc lp o si n mt
a. 100 m
Cu
11
b. 120 m
c. 125m
d. 250m
Cp quang s 8 l loi cp c c im
a. Thnh phn chu lc chnh l dy rng, tch ra khi cu trc cp.
Cu
12
b. C cc thnh phn chng nc, chng gm nhm chu lc nn v

chng n mn ho hc rt tt.
2
A
c. L cp c cha si Leaf
d. Chu lc l cc thnh phn phi kim trong cu trc cp.
Cp ADSS l loi cp c c im
a. Thnh phn chu lc chnh l dy rng, tch ra khi cu trc cp.
Cu
13
b. C cc thnh phn chng nc, chng gm nhm chu lc nn v

chng n mn ho hc rt tt.
c. Chu lc l cc thnh phn phi kim trong cu trc cp.

d. L cp c cha si Leaf
Cu
14
Viettel thng s dng si Leaf vi h thng truyn dn:
390
STT
P
im
N
a. SDH
b. WDM
c. DWDM
d. PDH
Viettel ang s dng cc thit b truyn dn
a. Huawei
Cu
15
b. ZTE
c. ECI
d. C ba loi trn
ng trc cp quang ca Viettel ang s dng gm:
a. ng trc 1A.
Cu
16
b. ng trc 1B.
c. ng trc 1C.
d. C ba ng trc trn.
Thi gian qui nh khc phc s c cp quang (c ly < 50km)
a. Nh hn 3h
Cu
17
b. Nh hn 3,5h
c. Nh hn 4h
d. Nh hn 4,5h
My o cng sut quang Viettel ang s dng ph bin
a. OLP55
Cu
18
b. OLS55
c. OLP50
Cc ni dung quan trng khi thit lp cho my o cng sut quang OLP
Cu
19
a. t bc sng
b. Chn n v o
c. C hai ni dung trn
Cu
20
Chn n v o trong my o cng sut quang OLP
391
STT
P
im
N
a. dB
b. dBm
c. W
d. mW
Mc Overload ca Module STM1 thit b ZTE loi S1.1 l
a. 0dB
Cu
21
b. - 6dB
c. - 8dB
d. -10dB
Module STM1 loi L1.1 ca thit b ZTE pht bc sng
a. 850nm
Cu
22
b. 1310nm
c. 1550nm
d. 1555nm
Module STM1 loi L3 ca thit b ECI pht bc sng
a. 850nm
Cu
23
b. 1310nm
c. 1550nm
d. 1555nm
Module STM1 loi L5 ca thit b ECI pht bc sng
a. 850nm
Cu
24
b. 1310nm
c. 1550nm
d. 1555nm
Module STM1 loi S1.1 ca thit b ZTE pht bc sng
a. 850nm
Cu
25
b. 1310nm
c. 1550nm
d. 1555nm
392
STT
P
im
N
Thi gian qui nh khc phc s c t cp quang tuyn lin tnh v

ni ht (c ly < 50km)
Cu
26
a. Nh hn 3h
b. Nh hn 3,5h
A&
c. Nh hn 4h
d. Nh hn 4,5h
Thi gian qui nh khc phc s c cp quang tuyn lin tnh v ni
ht (c ly > 80km)
Cu
27
a. Nh hn 3h
b. Nh hn 3,5h
c. Nh hn 4h
d. Nh hn 4,5h
Thi gian qui nh khc phc s c cp quang tuyn lin tnh v ni
ht (c ly t 50km n 80km)
Cu
28
a. Nh hn 3h
b. Nh hn 3,5h
c. Nh hn 4h
d. Nh hn 4,5h
Nguyn tc truyn nh sng trn si SM?
a. Ch truyn lan mt mode nh sng
Cu
29
b. Truyn lan 2 mode nh sng

c. Truyn lan 3 mode nh sng
d. Truyn lan nhiu mode nh sng
Nguyn tc truyn nh sng trn si MM?
Cu
30

Cu
Tiu hao cng sut trn si quang nh hng bi cc yu t bn ngoi
393
STT

no?
31
P
im
N
C
a. Tiu hao do un cong

b. Tiu hao do nc ma
c. Tiu hao do u ni
d. Tiu hao do in t trng
Nguyn tc truyn nh sng trn si SM?
Cu
32

Nguyn tc truyn nh sng trn si MM?
Cu
33

Khong cch ti thiu ca tuyn cp treo vt ng t c xe cn trc
chy qua so vi mt ng l:
Cu
34
a. 4.5 m
b. 5 m
c. 5.5 m
d. 6 m
Khong cch ti thiu ca tuyn cp treo vt ng t khng c xe
cn trc chy qua so vi mt ng l:
Cu
35
a. 4 m
b. 4.5 m
c. 5 m
d. 5.5 m
Cu
36
Khong cch ti thiu ca tuyn cp treo vt nh v cc kin trc c

nh so vi cc cng trnh l:
394
STT
P
im
N
a. 1 m
b. 1.2 m
c. 1.4 m
d. 1.6 m
Khong cch ti thiu ca tuyn cp treo dc ng t so vi mt t
l:
Cu
37
a. 3 m
b. 3.5 m
c. 4 m
d. 4.5 m
Khong cch ti thiu ca tuyn cp treo vt ng st ngoi ga so
vi mt ng ray l:
Cu
38
a. 5 m
b. 5.5 m
c. 6 m
d. 6.5 m
Khi treo cng trn tuyn ct ca in lc, khong cch nh nht gia
dy cp quang ADSS vi ng dy h th (nh hn 0.4 KV) l:
Cu
39
a. 0.4 m
b. 0.5 m
c. 0.6 m
d. 0.7 m
dy cp quang ADSS vi ng dy in c in p t 1 KV n 35
KV l:
Cu
40
a. 0.5 m
b. 0.6 m
c. 0.7 m
d. 0.8 m
Cu
395
STT
P
im
N
dy cp quang ADSS vi ng dy in 110 KV l:
41
a. 1 m
b. 1.5 m
c. 2.0 m
d. 2.5 m
dy cp quang ADSS vi ng dy in 220 KV l:
Cu
42
a. 2.5 m
b. 3 m
c. 3.5 m
d. 4 m
i vi tuyn cp quang G652 mi trin khai, h s suy hao ln nht
cho php (tnh c suy hao hn ni) ti bc sng 1310 nm l bao nhiu?
Cu
43
a. 0.34 dB/km
b. 0.36 dB/km
c. 0.38 dB/km
d. 0.40 dB/km
i vi tuyn cp quang G652 mi trin khai, h s suy hao ln nht
cho php (tnh c suy hao hn ni) ti bc sng 1550 nm l bao nhiu?
Cu
44
a. 0.18 dB/km
b. 0.20 dB/km
c. 0.22 dB/km
d. 0.24 dB/km
Suy hao ti a cho php ca mt mi hn nng chy cp quang G652 ti
mng xng l bao nhiu?
Cu
45
a. 0.1 dB
b. 0.2 dB
c. 0.3 dB
d. 0.4 dB
Cu
H s tn sc ti a cho cp G652 ti bc sng cng tc 1550 nm l
396
STT
P
im
N
bao nhiu?
46
a. 12 ps/nm.km
b. 14 ps/nm.km
c. 16 ps/nm.km
d. 18 ps/nm.km
Suy hao ti a cho php cho mt u nhy connector gia hai dy u
nhy quang l bao nhiu?
Cu
47
a. 0.3 dB
b. 0.5 dB
c. 0.7 dB
d. 1 dB
Si 20 ca cc loi cp quang treo ADSS thng dng Vietel c mu
g?
Cu
48
a. xanh (blue)
b. cam
c. lc (green)
d. nu
i vi cp chn c s dng cho ng trc 1B ca Viettel, ng lng
cha 6 si leaf c mu g?
Cu
49
a. xanh (blue)
b. cam
c. lc (green)
d. nu
Khi mun hn ni hai u si quang khc loi si, phi thc hin thao
tc no trong cc thao tc di y:
Cu
50
a. Thit lp ch hn t ng nhn si
b. Tng cng xut h quang
c. Gim cng xut h quang
d. Thit lp ch cn chnh li si
Cu
Khi trn my hn thng bo li do pht hin bi bn, thc hin mc no
397
STT
P
im
N
trong cc mc di y khc phc:
51
a. Lm sch b mt cc thu knh hi t v cc tm gng

b. Lm sch rnh ch V
c. Tho cc si ra v a si tr li
d. C th thc hin c ba cch
Mc ch ca thao tc bo dng x pin hon ton (battery discharge):
a. Khi phc dung lng pin
Cu
52
b. iu chnh li mc in p ca pin vo ngng in p hot

ng ca my hn
c. iu chnh li dng phng cc i

d. iu chnh li dng np cc i
Mc ch ca cc thao tc bo dng my hn si quang
a. Bo m s hot ng n nh ca my hn
Cu
53
b. Gim s ln phng h quang cc i ca in cc

c. Tng s ln phng h quang cc i ca in cc
d. C ba mc trn u ng
My hn Fujikura 50S khi hn si G652 suy hao trung bnh:
a. 0,01 dB
Cu
54
b. 0,02 dB
c. 0,03 dB
d. 0,04 dB
Khi thc hin hn nn tut v ngoi ca si quang khong:
a. 20- 30 mm
Cu
55
b. 30- 40 mm
c. 50-60 mm
d. 60- 70 mm
Chiu di ct on si quang tut v ngoi khong (my 50S):
Cu
56
a. 10-12mm
b. 12- 14 mm
398
STT
P
im
N
c. 14- 16 mm
d. 18- 20 mm
Khi 3 n LED hin th dung lng Pin ca my hn 50S sng mu
xanh l cy, lc dung lng ca PIN cn:
Cu
57
a. 10-20 %
b. 20-40 %
c. 40-60 %
d. 60-80 %
Khi s dng my hn 50S hn si n mt ta chn ch hn:
a. Ch 1
Cu
58
b. Ch 2
c. Ch 3
d. Ch 4
Khi s dng my hn 50S hn si Leaf ta chn ch hn:
a. Ch 1
Cu
59
b. Ch 2
c. Ch 3
d. Ch 4
Khi s dng my hn 50S hn m khng bit loi si ta chn ch
hn:
Cu
60
a. Ch 1
b. Ch 2
c. Ch 3
d. Ch 4
chn ch nung cn c vo yu t no:
a. c tnh si quang
Cu
61
b. Ch hn
c. c tnh ca ng nung
d. Thi gian nung
399
STT
P
im
N
V sinh si quang thc hin:

Cu
62
a. Trc khi tut lp v

1
b. Sau khi tut lp v

c. Sau khi ct si
Mc ch ca chc nng m s ln phng h quang ca my hn si
quang ?
Cu
63
a. xc nh thi im thay in cc my hn
b. cn chnh cng sut h quang
c. cn chnh v tr in cc
d. xc nh khong thi gian phng h quang cho mi ln hn
Thit lp ch s chit xut trong tham s o OTDR khng ng s lm
sai lch kt qu no sau y :
Cu
64
a. Suy hao c si quang

b. Suy hao cc mi hn
c. V tr cc s kin
d. Gi tr suy hao phn x
Trong vic thit lp tham s iu kin o ca my OTDR, tng
khong cch o kim, ngoi vic tng di khong cch cn phi thay i
tham s no trong cc tham s sau:
Cu
65
a. Tng gi tr suy hao (Attenuation)

b. Tng rng xung (Pulse width)
c. Gim rng xung
d. Gim gi tr suy hao
Cng sut tiu th tng ca thit b ZTE S200 nm trong khong no
di y?
Cu
66
a. T 25W n 35W
b. T 35W n 45W
c. T 45W n 55W
d. T 55W n 65W
Cu
Thit b ZTE S200 c th cp c ngun no sau y?
400
STT
P
im
N
a. -48V DC
67
b. 24V DC
c. 220V AC
d. C 3 loi trn.
Trong thit b ZTE 320 card no l card ng b?
a. NCP
Cu
68
b. SCB
c. CSB
d. OW
Thit b ZTE 320 c th c cp ngun?
a. +24V DC hoc -48V DC
Cu
69
b. +24V DC hoc 220V AC

c. 220V DC hoc -48V DC
d. C th dng c 3 kiu +24V DC, -48V DC, hoc 220 AC
Thit b S320 c th s dng ti a bao nhiu kt ni STM-4?
a. 2
Cu
70
b. 4
c. 6
d. 8
Thit b ZTE S320 s dng giao din FE tun theo chun no sau y?
a. ITU 803.2a
Cu
71
b. IEEE 802.3
c. IEEE 803.2
d. ITU G.806
Slot 12 trong thit b S320 c th h c?
Cu
72
a. T 1 n 16 E1
b. T 17 n 32E1
c. T 33 n 48E1
401
STT
P
im
N
d. T 49 n 63E1
Slot 12 trong thit b S320 c th h c?
a. T 1 n 16 E1
Cu
73
b. T 17 n 32E1
c. T 33 n 48E1
d. T 49 n 63E1
Thit b ZTE S320 c bao nhiu slot cm card?
a. 14
Cu
74
b. 15
c. 16
d. 17
Cc slot no c th cm c card ET1 trong thit b S320
a. Slot 9,10,11,12
Cu
75
b. Slot 7, 12,13,14
c. Slot 10, 11,12,13,14
d. Slot 10,11,12,13,14,15
Mt Rack Huawei (2200x600x300) c kh nng lp t ti a bao nhiu
Subrack OSN3500?
Cu
76
a. 1
b. 2
c. 3
d. 4
Thit b Metro1000 hin ang s dng ti Viettel c cng sut tiu th
ngun ti a l bao nhiu?
Cu
77
a. 82 W
b. 102 W
c. 122 W
d. 142 W
Cu
Thit b Metro500 hin ang s dng ti Viettel c cng sut tiu th
402
STT
P
im
N
ngun ti a l bao nhiu?
78
a. 65 W
b. 55 W
c. 45 W
d. 35 W
Theo Huawei quy nh, CB (Circuit Breaker) dnh cho thit b
OSN2500 c dng ngt ti thiu l bao nhiu?
Cu
79
a. 5 A
2
b. 10 A
c. 15 A
d. 20 A
S c trn thit b SDM-1 c bit theo cc du hiu no sau y ?
a. n Fail sng
Cu
80
b. n Prog sng cam
c. n Alarm sng
d. n Laser On sng xanh
Viettel thng s dng thit b SDM-1 no di y?
a. SDM-1
Cu
81
b. SDM-1 RD
c. SDM-1 E
d. C 3 loi trn
n active trn thit b SDM-1 sng xanh c ngha l:
a. C s c truyn dn
Cu
82
b. C s c v thit b
c. H thng hot ng bnh thng
d. Thng bo ang lp trnh cho thit b
Cng sut tiu th ti a ca thit b XDM100 l bao nhiu?
Cu
83
a. 350 W
b. 450 W
403
STT
P
im
N
c. 550 W
d. 650 W
Theo ITU-T , i vi si cp quang G652 B, h s suy hao ln nht cho
php ti bc sng 1310 nm l bao nhiu?
Cu
84
a. 0.34 dB/km
b. 0.36 dB/km
c. 0.38 dB/km
d. 0.40 dB/km
Cu
85
a. 0.18 dB/km
b. 0.20 dB/km
c. 0.22 dB/km
d. 0.35 dB/km
Cu
86
a. 0.34 dB/km
b. 0.36 dB/km
c. 0.38 dB/km
d. 0.35 dB/km
Cu
87
a. a. 0.18 dB/km
b. 0.20 dB/km
c. 0.22 dB/km
d. 0.4 dB/km
Cu
88
Theo TCN 68-160, Yu cu trn u ca v si quang n mt l

gi tr no?
a. 2%
b. 2%
404
STT
P
im
N
c. 3%
d. 3%
H s tn sc ti a cho cp G652 ti bc sng cng tc 1550 nm l
bao nhiu?
Cu
89
a. 12 ps/nm.km
b. 14 ps/nm.km
B,C
c. 16 ps/nm.km
d. 18 ps/nm.km
Suy hao ti a cho php cho mt u nhy connector gia hai dy u
nhy quang l bao nhiu?
Cu
90
a. 0.3 dB
b. 0.5 dB
c. 0.7 dB
d. 1 dB
Theo TCN 68-160, Gi tr danh nh ca ng knh trng mt ti
bc song 1300 nm nm trong phm vi no di y
Cu
91
a. 7 n 8 m
b. 8 n 9 m
c. 9 n 10 m
d. 9 n 11 m
Theo TCN 68-160, gi tr ng knh v danh nh ca si quang l gi
tr no di y
Cu
92
a. 150 m
b. 250 m
c. 125m
d. 500 m
Ngun in cung cp cho thit b SDH ang s dng ti Viettel:
Cu
93
a. +48V
b. -48V
405
STT
P
im
N
c. +24V
d. +5V
e. c b v c
Cng sut thit b SDM-1E khng c card TEX
Cu
94
a. 25 W
b. 35 W
c. 45 W
Cng sut thit b SDM-1E khng c card TEX
Cu
95
a. 45 W
b. 55 W
c. 65 W
Cng sut thit b BG20 l bao nhiu
Cu
96
a. 35 W
b. 45 W
c. 65 W
Cng sut max thit b SDM1 l bao nhiu
Cu
97
a. 100 W
b. 125 W
c. 150 W
Cu
98
a. 100 W
b. 200 W
c. 300 W
Cu
99
a. 400W
b. 460W
c. 500W
Cu
Cng sut max thit b XDM500 l bao nhiu
406
STT
100
a. 900W
P
im
N
b. 950W
c. 1000W
Cng sut max thit b XDM1000 l bao nhiu
Cu
101
a. 1500W
b. 1800W
c. 2000W
Cng sut max thit b Metro100 l bao nhiu
Cu
102
a. 15W
b. 18W
c. 20W
Cu
103
a. 30W
b. 35W
c. 40W
Cu
104
a. 60W
b. 82W
c. 100W
Cng sut max thit b OSN2500 l bao nhiu
Cu
105
a. 300W
b. 350W
c. 400W
Cng sut max thit b OSN2500+ l bao nhiu
Cu
106
a. 600W
b. 700W
c. 800W
Cu
Cng sut max thit b OSN3500 l bao nhiu
407
STT
107
a. 700W
P
im
N
b. 760W
c. 800W
in p cp cho thit b OSN2500, OSN3500 yu cu phi nm trong
phm vi no:
Cu
108
a. - 48 20%
b. - 48 15%
c. - 48 10%
d. - 48 5%
Cng sut max thit b ZTE S200 l bao nhiu
Cu
109
a. 20W
b. 28W
c. 40W
Cu
110
a. 50W
b. 100W
c. 150W
Cu
111
a. 200W
b. 300W
c. 400W
Cu
112
a. 300W
b. 350W
c. 400W
Cu
113
Hin nay trn cc tuyn ng trc ca Viettel ang s dng loi c quy
cng ngh g
a. Axit - ch lng
b. Axit - ch kn kh
408
STT
P
im
N
c. Axit - ch kn kh c van iu chnh

i lng c trng dn in ca bnh c quy
Cu
114
a. AH (ampe/gi)
b. V (Voltage)
c. S (Siemen)
Cng sut mi ngn chnh lu ca thit b ngun Eltek Flatpack2 l:
Cu
115
a. 1000W
b. 1500W
c. 1800W
Thit b ngun Eltek Flatpack 2 c th cm ti a bao nhiu ngn chnh
lu trn mt rack:
Cu
116
a. 6
b. 8
c. 10
Thit b ngun Eltek Flatpack 1500 c th cm ti a bao nhiu ngn
chnh lu trn mt rack:
Cu
117
a. 6
b. 8
c. 10
Cng sut ti a mt ngn chnh lu ca b ngun Tyco NP1500 l:
Cu
118
a. 1000W
b. 1500W
c. 1800W
Hin nay quy nh in tr tip t cho php ca cc trm vin thng
ca Viettel l:
Cu
119
a. 4
b. 6
c. 8
2. T lun K thut truyn dn
409
NI DUNG CU HI T LUN Nhn vin k thut
STT
Cu hi:
V v m t cu trc ca cp quang ADSS loi 24 si theo mt ct ngang

Tr li:
Cp c kt cu gm 06 ng n ri, bao gm 04 ng cha 06 si quang/ng v 02
ng cn li l n. Thit k cp t tm n v ngoi s theo cu hnh sau y:
n nguyn n
Si quang
Cu kin chu lc trung tm
Thnh phn n li
Bc li cp
Bng chng thm
V s cp
Cu kin chu lc v
V th cp
Cu 1
a. Cc n nguyn n s l mu trung tnh phn bit chng vi cc ng

cha si.
b. Cc si quang
c. Cu kin chu lc trung tm (CSM) lm bng cc si thu tinh hoc vt liu
phi kim loi.
d. Thnh phn n li c mu trung tnh s n tt c cc khe ca li cp, ngn
chn c nc thm nhp vo li cp v nc ngm dc theo li cp.
e. Lp bc quanh li cp.
f. Lp bng chng thm
g. V s cp MDPE.
h. Cc cu kin chu lc v s c sn xut t cc si aramide hoc cc vt
liu cch in tng t, cng ko cao v dn thp.
i. V th cp HDPE
Cu 2
Cu hi:
V v m t cu trc ca cp quang treo s 8 loi 24 si theo mt ct ngang
410
STT
Tr li:
Kt cu cp:
+ Cp treo F8: cp c kt cu gm 06 ng n ri, bao gm 04 ng cha 06 si

quang/ng v 02 ng cn li l n. Thit k cp t tm n v ngoi s theo cu
hnh sau y :
Dy treo cp bng thp bn (7 si)

V dy treo cp
n nguyn n
Si quang
Thnh phn n li
Bc li cp
Bng chng thm
V cp
Cu trc cp treo F8, 24 si

a.
Lp v cp HDPE
b.
Bc li cp
c.
Bng chng thm
d.
Thnh phn n li c mu trung tnh s n tt c cc khe ca li cp, ngn

chn c nc thm nhp vo li cp v nc ngm dc theo li cp
e.
Cu kin chu lc trung tm (CSM) lm bng cc si thu tinh hoc vt liu

phi kim loi.
f.
Cp si quang
g.
Cc n nguyn n s l mu trung tnh phn bit chng vi cc ng

cha si.
h.
V bc dy treo cp HDPE.
i.
Dy treo cp c lm t cc si thp bn (7 si).
Cu hi:
Cu 3
V v m t cu trc ca cp quang chn trc tip 24 si theo mt ct ngang

Tr li:
411
STT
Cp chn trc tip li 24 si:

Cp c kt cu gm 06 ng n ri, bao gm 04 ng cha 06 si quang/ng v 02
ng cn li l n. Thit k cp t tm n v ngoi s theo cu hnh sau y :
n nguyn n
Si quang
Thnh phn n li
Bc li cp
Bng chng thm
V s cp
Lp thp nhn hoc vt liu c tnh nng tung ung
V th cp
Cu trc cp chn trc tip 24 si

cha si.
b. Cc si quang
phi kim loi.
e. V bc li
f. Lp bng chng thm
g. V s cp MDPE.
h. Lp chng ng vt gm nhm lm bng thp nhn hoc vt liu c chc
nng tng ng.
i. V th cp HDPE.
Cu hi:
V v m t cu trc ca cp quang cng b 24 si theo mt ct ngang
Cu 4
Tr li:
Cp ko cng b: cp c kt cu gm 06 ng n ri, bao gm 04 ng cha 06 si
quang/ng v 02 ng cn li l n. Thit k cp t tm n v ngoi s theo cu hnh
412
STT
sau y :
n nguyn n
Si quang
Thnh phn n li
Bc li cp
Bng chng thm
V s cp
V th cp
Cu trc cp ko cng b, 24 si
cha si.
b. Cc si quang
phi kim loi.
e. Lp bc quanh li cp.
f. V s cp MDPE.
g. V th cp HDPE
Cu hi:
Nu khi nim mode truyn sng trong si quang v cc c tnh ca cc
mode lan truyn trong si quang?
Tr li:
Cu 5
Mt mode c hiu l mt trng thi dao ng in t ng vi nghim ca

phng trnh sng. S lng cc mode c quan h vi cc sng in t n
tha mn cc phng trnh Maxwell v iu kin b l t si quang.
Cc c tnh ca cc mode lan truyn trong si quang

+ Mi mode c s phn b cng in trng, t trng c trng ring
trn mt ct ngang v khng i dc theo trc ca si trong khi lan truyn.
413
STT
+ Cc mode hon ton c lp vi nhau

+ Mi mode c tc lan truyn ring.
+ Mi mode ch tn ti mt bc sng xc nh ca ngun sng. Thc t phi
tn ti mt bc sng gii hn g, sao cho cc bc sng ca cc mode u
phi tun theo iu kin: < g.
Cu hi:
Nu cc bc chun b cp trong hn ni mng xng cp chn.
Tr li:
Cu 6
Chun b cp trong hn ni MX cp chn.
Dng dao quay tut v cp.
Ct v thp bo v bng dao kp hoc ca st.
Ct b ng m, b cht in y, ct b dy gia cng.
V sinh ng cp. Lp cp vo MX, tip t cho v thp.
Ct ng lng, v sinh si quang.
Lun ng nung cho si quang.
Tut v mu si, v sinh bng cn v ct si.
Cu hi:
Nu cc bc chun b cp s 8 trong hn ni mng xng cp treo.
Tr li:
-
Chun b cp trong hn ni mng xng cp treo
Dng dao kp v ca st tch v ct b dy rng
Ct b ng m, b cht in y, dy gia cng.
V sinh ng cp. Lp cp vo mng xng, tip t cho v thp.
Tut v mu si, v sinh si.
Ct si quang v t vo v tr trn my hn.
Cu 7
Cu 8
Cu hi:
Nu cc bc chun b cp ADSS trong hn ni mng xng cp treo.
414
STT
Tr li:
-
Chun b cp trong hn ni mng xng cp treo
Ct b ng m, b cht in y, dy gia cng
V sinh ng cp v lp cp vo mng xng
Tut v mu si, v sinh si.
Ct si quang v t vo v tr trn my hn.
Cu hi:
Nu cc bc hn ni ODF? Trnh by r bc 3 v bc 4 trong hn ni ODF c
dy dng.
Tr li:
* Cc bc hn ni ODF:
1. Chun b my hn:
2. Chun b vt t, dng c
3. Chun b cp:
4. Chun b dy Pigtail.
5. Thc hin hn ni.
6. Xp si quang hn vo khay:
Cu 9
* Hn ni ODF c dy dng
Bc 3: Chun b cp
-
Dc b dy rng
Tut v cht do bng dao ct v cp.
Ct v thp bo v bng dao kp hoc ca st.
Ct b ng m, b cht in y, ct b dy gia cng.
V sinh ng cp. Lp cp vo MX, tip t cho v thp.
Tut v mu si, v sinh bng cn v ct si.
Bc 4: Chun b dy Pigtail
415
STT
-
Tut v dy Pigtail bng dao tut v mm
Cu hi:
Nguyn l ca my o OTDR? Cc kt qu thu c ca php o OTDR?
Tr li:
Cu 10
My o s pht mt xung nh sng vo trong si quang cn o kim, sau do

cng nh sng phn x ngc tr li, qua c th tnh c hm cng nh
sng phn x ngc theo thi gian. V vn tc nh sng trong si quang khng thay
i nn c th suy ra hm cng nh sng phn x ngc theo khong cch dc
theo si quang. Qua c th nh gi c c tnh truyn dn ca si quang dc
theo chiu di si. m bo kt qu chnh xc my o s thc hin lp i lp li
tin trnh pht xung v o cng phn x trong sut thi gian o. Sau thng k
trung bnh c 1 kt qu o tin cy nht.
Kt qu ca php o OTDR
-
Suy hao trung bnh ca si quang theo khong cch.
Cc im bt thng ca si quang theo khong cch
Suy hao tng ca tuyn si quang
Chiu di tuyn si quang
Cu hi:
Cc bc tin hnh chnh phc v vic kho st, chun b thi cng cp treo.
Tr li :
Cu 11
Xc nh tuyn cp treo m thit k o c.
Tm hiu nhng ch trng yu ca cng trnh, nghin cu bin php thi cng
bo m cht lng k thut, an ton thng tin, an ton lao ng.
Tm hiu nhng ngun cung cp vt liu v nhn lc a phng.
Tm kim a im tp kt vt liu, phng tin di chuyn
Nm vng tnh hnh cc ng dy in lc cng nh cc cng trnh khc c

nguy c nh hng n cp thng tin v con ngi trong qu trnh xy dng
Nm chc a th tuyn thng tin i qua ni rung su, ng ly, rng ni v

cc lm trng, nng trng, vng cy cng nghip, cy n tri ca nh
nc v ca nhn dn.
Tnh hnh ng x giao thng dc theo tuyn cp thng tin xy dng
Tnh hnh cc ni vo trm vin thng, v tr trm, v tr cc t v hp cp.
Tm hiu tnh hnh kin trc hin ti v tng lai php trin dc theo tuyn
cp thng tin s xy dng (quy hoch ng giao thng, khu dn c, khu cng
416
STT
nghip, khu ch xut, nh my, trng hc ).

-
Tnh hnh kh hu v thi tit vng xy dng tuyn cp treo (ma nng, gi
bo, sm st, l lt ).
Sau khi kho st phi lm bo co lm cn c xy dng k hoch thi cng v lm

cn c cc cp c thm quyn ph duyt thi cng. Bo co phi y cc ni
dung sau:
-
Phi c vn bn thuyt minh r rng mi tnh hnh, s liu v kho st thu

lm c.
Nu nhng kh khn tn ti cha gii quyt c hoc nhng vn cha

c xc nh cn tip tc nghin cu, tm hiu v gii quyt.
D kin, xut bin php x l nhng vn cn tn ti.
V s a l v a hnh ca tuyn cp i qua. S bn v phi r rng,

st thc t ngi xem hnh dung c v tr trng yu tuyn cp khi s
dng bn . K hiu ghi chp phi thng nht v ng quy nh chung.
Cu hi:
Nhng im no cn lu trong qu trnh o c cp treo khi thi cng?
Tr li:
Trong qu trnh o c phc v thi cng tuyn cp treo, cn tun th nhng quy nh
sau:
-
Do thi gian t lc o c n lc thi cng tng i lu, mt s cc mc tht

lc, nn thi cng cn tin hnh o c li xc nh cc mc ca tuyn ct
treo treo cp ph hp vi ng k o c.
Khi o c li xc nh v tr cc mc phi da vo ng k o dc thit k

tuyt i khng t thay i hng tuyn cp treo hoc dch chuyn v tr cc
mc sai vi thit k.
Trng hp o c li, thy mt phng hng, gp a hnh thay i hoc

thc t khc vi ng k o c, nhm o c thi cng phi phn nh cho cn
b k thut gii quyt v n v thi cng phi bo co cho n v thit k xc
nhn v b sung.
Nhng thay i trn tuyn cp phi c ghi chp y vo bn ng k o

c sau ny tin theo di.
Khi o c, thi cng phi cht cy theo ng quy nh thun tin cho vic
o c v m bo an ton cho ng ct.
Trong thnh ph nn s dng cp ngm, hn ch s dng cp treo.Vic cht

Cy trong thnh ph, n v thi cng phi lin h vi c quan c trch nhim
Cu 12
417
STT
Tun th y cc quy nh lin quan

Cu hi:
Trnh by trnh t cc bc trong thi cng cp treo trn ct vin thng:
Tr li:
Thi cng cp treo trn ct vin thng phi tun th ln lt cc bc quy nh sau
y:
Cu 13
Kho st chun b thi cng;
o c li tuyn cp treo khi thi cng;
Kim tra, tp kt v ri vt liu;
o h;
Dng ct;
Lp t gc ct;
Ni ct;
Trang b dy co;
Trang b (chn) ct chng;
Lp t thanh hm cng c ct treo cp;
Xy quy, b tng mng ct v mng dy co;
Trang b mng ct thp v mng dy co bng b tng c sn;
Ra v cng cp treo;
Hm v kt cui cp treo;
Lp t t, hp cp;
Hn ni cp treo;
Ni t dy treo cp;
nh s ct;
Trang b bo v v bin bo;
Cc iu kin m bo an ton lao ng trong khi thi cng cp treo;
o kim nghim thu, lp bin bn bo co v h s hon cng.

ng vin 1:
418
1) Hi v Thng tin quang, viba, angten, suy hao

2) Mng my tnh, TCP/IP c my lp, lp no quan trng nht, ti sao?
3) Lung E1? Ti sao gi l E1?
4) Lin quan n nh l ly mu, khung PCM, tnh STM1 ri suy ra STM4, ti sao
dng 9 hng m khng dng 8 hng hay 10 hng?
5) GSM, v s khi, hai my ni mng gi cho nhau v ng i, nu viettel
gi cho mobil th sao?
6) V nu trng tuyn i vng su vng xa c chu i khng?
ng vin 2:
1) Bn c th gii thiu mt cht v bn thn c khng ? Ti sao bn chn v tr
ny Viettel?
2) Gii thch v so snh m hnh OSI vi TCP/IP ? Ti sao li chia thnh 7 lp?
3) Nu v gii thch cc Topo mng c bn ?
4) Switch v Hub l g? So snh?
5) Bn c ngi yu cha? v bn c sn sng i lm vo lc 2h sng khng?
ng vin 3:
1) a ch IP c di bao nhiu?
2) a ch MAC c di bao nhiu?
3) Win server 2003 c dng c FAT32 khi ci khng?
4) Win server 2000 c dng c FAT 32 khi ci khng?
5) a ch 192.168.1.100 c vo c Internet khng?
6) My in HP 1200 dng giao din kt ni no?
7) Chun Fast Ethernet l bao nhiu?
8) Dy line ADSL dng my si dy truyn v nhn
9) Mng LAN, Gigabit s dng my si dy truyn v nhn
ng vin 4: (Phng vn v tr NVKT, chuyn ngnh CNTT Nng nm 2010)
1) Em hy t thut v qu trnh hc tp v v gia nh, cng vic, kt qu t c.
2) iu g Viettel khin em np h s vo ng k lm?
3) M hnh TCP/IP l g? c im
4) M hnh OSI l g? c im?
5) Chia subnet ti u?
6) NAT l g?
419
7) Nu phi i cng tc xa nh, em c i c khng? Min Ty, khu vc ny bn

anh ang thiu ngi?
8) iu g Viettel khin em np h s vo ng k lm?
ng vin 5:
1) Th no l VLAN, p dng nh th no v cho v d c th, u nhc im?
2) L trnh t 2G chuyn thnh 3G, 3G c u nhc g so vi 2G?
ng vin 6:
1) Em hc CNTT h, v tr nhn vin k thut ny chng dnh dng g n vi tnh
v CNTT, ch yu l sa cha, khc phc cc s c lin quan n PTS, em c
lm khng?
2) Anh chuyn em qua b phn thit b u cui em c lm khng?
3) Sao khng thi tuyn HCM m v y thi tuyn?
4) Cho i cng tc cc tnh xa em c i khng?
5) Em c chi th thao khng?
6) Em bao nhiu Kg?
7) Nh em on no?
8) Em c ngi yu cha?
9) Em c d nh lm quen c no trong viettel khng?
H. V tr K s xy dng, Cng nhn xy lp

M t cng vic
-
Thit k cc cng trnh xy dng dn dng v cng nghip.
Ln k hoch i kho st v thit k h thng ct anten, phng t my, h thng

chng st .
Tnh d ton cho cng trnh.
Ni dung thi
-
Trc nghim IQ: 10 cu - 10
Hiu bit Viettel v X hi: 10 cu - 10
Kin thc chuyn mn: 30 cu - 40 (1.3 mi cu)
T lun: 2 cu - 40
420
Ngn hng cu hi thi

TT
Cu hi
Xy dng/ Xy lp
Phng n tr li
A. D to dng kin trc, cng ca cng

u im vt tri ca trnh cao so vi kt cu BTCT lp ghp v
kt cu b tng ct thp kh nng chng thm, dt cao hn hn BTCT
(BTCT) ton khi so vi lp ghp.
b tng ct thp lp ghp B. Gi thnh h, tn dng c vt liu a
l g?
phng.
Trnh
p
n H C TC
C. Gim thi gian thi cng

A. Cc t chc t vn c iu kin nng
lc do ch u t thu.
2
Ai c quyn thm tra B. Cc t chc, c nhn t vn c iu

thit k, d ton?
kin nng lc.
C. Cc t chc, c nhn t vn c iu
kin nng lc do ch u t thu.
Bn v hon cng cng

trnh l g? C th dng
bn v thit k lm bn
v hon cng c
khng? So snh s lng
bn v thit k vi s
lng bn v hon cng?
(Cu t lun)
- Bn v hon cng l bn v b phn

cng trnh, cng trnh xy dng hon
thnh, trong th hin kch thc thc
t so vi kch thc thit k, c lp
trn c s bn v thit k thi cng
c ph duyt. Mi sa i so vi thit
k c duyt phi c th hin trn
bn v hon cng.
- Trong trng hp cc kch thc, thng
s thc t thi cng ca b phn cng
trnh xy dng, cng trnh xy dng
ng vi cc kch thc, thng s ca
thit k bn v thi cng th bn v thit
k l bn v hon cng.
- Thng thng s lng bn v hon
cng bng s lng bn v thit k. Khi
cn lm r thm chi tit do sa i, b
sung th c th tng thm bn v hon
cng, ngc li, nu thi cng khng y
cc hng mc theo thit k th s bn
v hon cng t hn s bn v thit k.
Bng tng tin thi A. Nh thu thit k
BC
421
TT
Cu hi
Phng n tr li
Xy dng/ Xy lp
cng do Nh thu thi B. T vn gim st
cng lp c ph duyt C. Ch u t
bi:
D. T vn chng nhn s ph hp cht lng
Trnh
p
n H C TC
A. Thit k bn v thi cng

5
Cc bc thit k thi B. Thit k bin php thi cng

cng xy dng cng
C. Thit k k thut
trnh?
D. Thit k c s
AC
D
BC
D
Cc iu kin khi B. Tp kt ton b vt t thi cng v cng

AC
cng xy dng cng trnh trnh
D
l:
C. C hp ng xy dng
A. a vo l hi m
6
Cc cch bo dng m B. Ph vt liu m v ti nc, phun sng

t nhin b tng?
C. Ph cc vt liu cch nc ln mt b tng
D. Ti nc trc tip ln b mt b tng

A. C mt bng xy dng
D. C bn v thi cng c ph duyt

A. c mu hn hp t
8
Cc hnh thc ly mu b B. Khoan ly mu

tng ti cng trng?
C. Siu m
AB
D. p mu
A. u thu rng ri; u thu hn ch; Ch
nh thu; Mua sm trc tip; Cho hng cnh
tranh trong mua sm hng ha; T thc hin;
La chn nh thu trong trng hp c bit.
Cc hnh thc la chn

nh thu trong u t xy B. u thu rng ri; u thu hn ch; Ch
nh thu <1t; Ch nh thu <150 triu; Mua
dng?
sm trc tip; Cho hng cnh tranh trong
mua sm hng ha; T thc hin; La chn
nh thu trong trng hp c bit.
C. u thu rng ri; u thu hn ch; Ch

nh thu <1t; Ch nh thu <150 triu;
Cho hng cnh tranh trong mua sm hng
422
TT
Cu hi
Xy dng/ Xy lp
Phng n tr li
Trnh
p
n H C TC
ha; La chn nh thu trong trng hp c

bit.
A. Nh tho lp c
10
B. Nh khng tho lp c
Cc hnh thc nh tm
AB
C.
Nh
di
ng
trong cng trng l:
C
D. Nh tho lp c v nh khng tho lp
c.
AB
D
A. Rn chn chim
11
Cc khuyt tt thng B. Li lm
gp vi b mt trt l:
C. R mt
D. Bong rp
A. Lut u thu s 61/2005QH11; Ngh nh
s: 85/2009/ N-CP; Lut Xy dng 2003;
12
Cc Lut, ngh nh lin

quan n lut u thu
trong XDCB?
B. Lut u thu s 61/2005QH11; Ngh nh

s:
58/2008/
N-CP;
Ngh
nh
209/2004/N-CP; Ngh nh 16/2005/NCP.
C. Lut u thu s 61/2005QH11; Ngh nh
s: 85/2008/ N-CP; Lut Xy dng 2003;
Ngh nh 209/2004/N-CP; Ngh nh
16/2005/N-CP.
A. Tn sn phm, tiu chun sn xut
13
Cc thng tin cn kim B. Mc xi mng

tra trn v bao xi mng
C. Khi lng tnh, s hiu l - ngy SX
50kg l:
D. Tt c cc p n u ng
14
A. Say ru ng gy chn trong gi gii lao.

Cc trng hp sau y,
B. Ht gi lm vic tm b cm nng ti ln
trng hp no l tai nn
cng trng.
lao ng?
C. Dm inh khi tho vn khun.
15
Cc yu cu ca vic A. Thc hin ngay t khi khi cng xy dng

gim st thi cng xy cng trnh; Thng xuyn, lin tc trong qu AB
dng
cng
trnh? trnh thi cng xy dng cng trnh;
423
TT
Cu hi
Xy dng/ Xy lp
Phng n tr li
Trnh
p
n H C TC
B. Cn c vo thit k c duyt, quy chun,

tiu chun c p dng. Trung thc khch
quan, khng v li.
C. Thc hin sau khi k hp ng thi cng
xy dng cng trnh; Thng xuyn, lin tc
trong qu trnh thi cng xy dng cng trnh.
D. Trung thc khch quan.
A. Cn c theo khi lng thit k c
duyt
16
B. C xc nhn gia CT - TVGS - Nh thu

Cc yu cu vi vic thi cng
AB
qun l khi lng thi
C. Khi lng pht sinh ngoi thit k - DT C
cng xy dng?
phi c ngi c thm quyn ph duyt
D. Ton b khi lng c xc nhn trong

nht k thi cng
A. Mang ti
17
18
19
Cn trc thp v cn trc B. Xoay

t hnh khc nhau ln
C. iu khin
nht kh nng:
D. T di chuyn
Chng loi my m A. m di
dng khi thi cng b B. m bn
tng ct ti ch l:
C. Tt c cc p n u ng
A. Ch u t phi chu trch nhim v s c
cng trnh do li thit k theo mc khc
Cng trnh c s c do nhau (khi la chn nh thu khng nng
li thit k, ch u t c lc, cung cp sai thng tin ti liu.)
phi chu trch nhim B. Ch u t khng chu trch nhim v s
khng?
c cng trnh do li thit k
C. Phi chu trch nhim v s c cng trnh

do li thit k theo cc mc khc nhau
20
Cng trnh c yu cu A. Thit k bn v thi cng

thit k 1 bc gi l:
B. Thit k bin php thi cng
424
TT
Cu hi
Xy dng/ Xy lp
Phng n tr li
Trnh
p
n H C TC
C. Thit k k thut
D. Thit k c s
A. Phn tch k thut, cng ngh xy dng
21
Cng vic u tin cn B. Lp biu nhu cu ti nguyn

tin hnh lp bng tin
C. Xc nh ch tiu kinh t k thut
thi cng l:
D. Xc nh chi ph ti nguyn
A. Ln hn
22
cp IV so vi cp
B. B hn
II c cng:
C. Bng nhau
A. 1m
23
kim tra phng b B. 2m

mt trt, theo quy nh
C. 4m
phi s dng thc di:
D. 5m
A. m bo thi cng ng thit k ph duyt,
loi tr cc sai phm k thut, tit kim, m
bo tin v h gi thnh xy dng.
24
B. y l cng vic theo di, kim tra thng

xuyn lin tc c h thng vic thc hin
Gim st cht lng thi cng tc thi cng xy lp ti hin trng
cng l g?
m bo thi cng ng yu cu ca thit k
c ph duyt v cc quy trnh tiu chun
hin hnh ca nh nc
C. L qu trnh theo di thi cng do bn A

yu cu y nhanh tin ng k thut
v nhm h gi thnh cng trnh.
A. m bo thi cng ng thit k ph duyt,
loi tr cc sai phm k thut, tit kim, m
bo tin v h gi thnh xy dng.
25
Gim st cht lng thi B. y l cng vic theo di, kim tra thng
cng l g?
xuyn lin tc c h thng vic thc hin
cng tc thi cng xy lp ti hin trng
m bo thi cng ng yu cu ca thit k
c ph duyt v cc quy trnh tiu chun
425
TT
Cu hi
Xy dng/ Xy lp
Phng n tr li
Trnh
p
n H C TC
hin hnh ca nh nc
C. L qu trnh theo di thi cng do bn A
yu cu y nhanh tin ng k thut
v nhm h gi thnh cng trnh.
A. 220N/mm2
26
2
Gii hn bn ca thp B. 260N/mm
nhm CI l:
C. 380N/mm2
D. 600N/mm2
A. 300N/mm2
27
2
Gii hn chy ca thp B. 600N/mm
nhm CII l:
C. 900N/mm2
D. 1200N/mm2
A. Bn v thit k; Bn v hon cng b
phn-ph t bn v thit k, ghi y cc
thng s thi cng trn cng trng. Nhng
thay i ca thit k th hin bng bin bn
x l thit k, bn v thit k sa i, cc sa
i trn bn v hon cng.
28
H s nghim thu cng

B. Cc kt qu kim tra cht lng ct thp
tc ct thp gm nhng
Bin bn nghim thu ni b ca B c ch k
ni dung g?
ca k thut B v i din qun l cht lng
ca B; Phiu yu cu nghim thu v kt qu
nghim thu tng ln cha t cht lng, cn
phi sa cha; Bin bn nghim thu, nht k
thi cng.
29
A. Nh thu thit k phi xut vi ch u

t thc hin kho st li hoc kho st b
Khi ti liu kho st sung
khng p ng yu cu B. Nh thu thit k phi xut vi ch u
thit k th x l th no t thc hin kho st b sung
C. Nh thu thit k thc hin kho st li
hoc kho st b sung
426
TT
Cu hi
Xy dng/ Xy lp
Phng n tr li
Trnh
p
n H C TC
A. Dung tch np liu

30
Khi thit k my trn va B. Tc trn

ti cng trng cn u
C. Cng sut tiu th in
tin nhng tiu ch no:
D. Tt c cc p n u ng
BC
CD
A. Va b tng ct
31
M100# l mc dng B. Va b tng lt

SX cc loi va no sau
C. Va xy, trt
y?
D. Tt c cc p n u ng
A. Va xy
32
M250# l mc ca loi B. Va trt

va no di y?
C. Va b tng nng
D. Va b tng nh
- Mc xi mng l gi tr cng nn ca
mu xi mng 28 ngy tui
33
Mc xi mng l g? Nu
cc thng tin cn kim
tra trn v bao xi mng
50kg? (Cu t lun)
- Tn sn phm, tiu chun sn xut

- Mc xi mng
- Khi lng tnh
- S hiu l
- Ngy SX
A. Thuyt minh d ton, cc bn v thit k,
cc ti liu kho st xy dng lin quan, quy
trnh bo tr cng trnh, d ton xy dng
cng trnh.
34
Mt b h s thit k-d
B. Thuyt minh thit k, cc bn v thit k,
ton lp cho tng cng
cc ti liu kho st xy dng lin quan, quy
trnh bao gm cc ti liu
trnh bo tr cng trnh, d ton xy dng
g?
cng trnh.
C. Tt c cc loi thuyt minh khng phi bn

thit k, cc bn v thit k s b, cc ti liu
kho st xy dng s b lin quan, quy trnh
bo tr cng trnh, khi lng xy dng cng
trnh.
427
TT
Cu hi
Xy dng/ Xy lp
Phng n tr li
Trnh
p
n H C TC
35
A. H thng giao thng ni b

Mt trong nhng ni
dung ca thit k Tng B. Biu nhn lc
mt bng xy dng ti C. Tin thi cng
cng trng l:
D. Tt c cc p n u ng
36
Mc ch ca vic c A. Thit k cp phi thi cng

mu hn hp b tng B. Kim tra cht lng b tng khi thi cng
t?
C. Tt c cc p n u ng
iu kin:
- C mt bng xy dng bn giao ton
b hoc tng phn theo tin xy dng;
- C giy php xy dng i vi nhng
cng trnh theo quy nh phi c giy
php xy dng, tr trng hp c bit
37
Nu cc iu kin
khi cng xy dng cng
trnh theo quy nh ti
Lut Xy dng. Lin h
vi tnh hnh thc t trin
khai xy dng trm BTS
ti Chi nhnh k thut
(tn ti, kt qu t
c, bi hc kinh
nghim)? (Cu t lun)
- C thit k bn v thi cng ca hng

mc, cng trnh c ph duyt; C
hp ng xy dng;
- C ngun vn bo m tin xy
dng cng trnh theo tin c ph
duyt;
- C bin php bo m an ton, v
sinh mi trng trong qu trnh thi cng
xy dng;
- i vi khu th mi, tu theo tnh
cht, quy m, phi xy dng xong ton
b hoc tng phn cc cng trnh h tng
k thut th mi c khi cng xy
dng cng trnh.
- Lin h: tn ti, kt qu t c, bi
hc.
38
Nu cc quyn v ngha Quyn:

v ca Chi nhnh k
- m phn, k kt, gim st vic thc
thut (ch u t) trong
hin hp ng;
vic thc hin hp ng
- nh ch thc hin hoc chm dt hp
xy dng cng trnh
ng vi nh thu theo quy nh ca
428
TT
Trnh
Cu hi
p
Phng n tr li
n H C TC
Xy dng/ Xy lp
c quy nh ti Lut
php lut;
Xy dng? Lin h tnh
Ngha v:
hnh thc t ti n v
- Bi thng thit hi do vi phm hp
(tn ti, kt qu t
ng lm thit hi cho nh thu v cc
c, bi hc kinh
hnh vi vi phm khc gy thit hi do li
nghim)? (Cu t lun)
ca mnh gy ra;
hc.
Ct thp trc khi gia cng v trc khi
b tng cn m bo:
39
Nu cc yu cu i vi
ct thp trc khi gia
cng v trc khi b
tng? (Cu t lun)
- B mt sch, khng dnh bn t, du

m, khng c vy st v cc lp r;
- Cc thanh thp b bp, b gim tit din
do lm sch hoc do cc nguyn nhn
khc khng vt qu gii hn cho php
l 2% ng knh. Nu vt qu gii hn
ny th loi thp c s dng theo
din tch tit din thc t cn li;
- Ct thp cn c ko, un v nn thng.

Lp nn:
- Mt lp nn phng, chc chn, n nh,
c bm dnh;
- Cao lp nn, dc ph hp vi vt
liu lt ph bn trn;
40
Nu cc yu cu v k
thut vi cng tc lt
nn? (Cu t lun)
- Nn phi m bo tho mn yu cu v
phng;
- Trc khi lt phi kim tra v nghim
thu lp nn v cc b phn b che khut;
Cht lng lp lt:
- Mt lt phi m bo cao, phng,

dc, dnh kt vi lp nn, mu
sc...
- Mt lt khng c c vt nt, phng
rp, nhn nheo.
- Mch phi c lp y cht lm y
429
TT
Cu hi
Xy dng/ Xy lp
Phng n tr li
Trnh
p
n H C TC
mch.
- Dung sai trn mt lt khng vt qu
gii hn.
Yu cu chung:
- Cp pha v gio cn c thit k v
c thi cng m bo cng, n nh,
d tho lp, khng c gy kh khn
cho cng vic t ct thp, v m b
tng.
41
Nu nhng yu cu
chung i vi cp pha v
gio khi thi cng kt
cu BTCT ti ch?
(Cu t lun)
- Cp pha phi c ghp kn, kht

khng lm mt nc xi mng khi v
m b tng, ng thi bo v b tng
mi di tc ng ca thi tit.
- Cp pha v gio cn c gia cng,

lp dng sao cho m bo ng hnh
dng v kch thc ca kt cu theo quy
nh thit k.
- Cp pha, v gio c th ch to ti
nh my hoc gia cng ti hin trng.
Cc loi cp pha gio tiu chun c
s dng theo ch dn ca n v ch to.
A. Nghim thu cc cng vic xy dng;
Nghim thu b phn xy dng, giai on xy
dng; Nghim thu hon thnh cng trnh.
42
B. Nghim thu tng cng vic xy dng;

Nghim thu cng trnh
Nghim thu b phn cng trnh xy dng.
xy dng bao gm?
C. Nghim thu cng vic xy dng; Nghim
thu b phn cng trnh xy dng, giai on thi
cng xy dng; Nghim thu hon thnh hng
mc cng trnh, cng trnh xy dng a
vo s dng.
A. Bt buc ngi lao ng lm vic trong

iu kin c nguy c gy tai nn lao ng.
43
Ngi s dng lao ng

B. Cnh co, pht hnh chnh, nh ch cng
khng c quyn:
vic khi ngi lao ng khng chp hnh k
lut lao ng.
430
TT
Cu hi
Xy dng/ Xy lp
Phng n tr li
Trnh
p
n H C TC
C. Tt c cc p n u ng
44
A. Khng ni thp v tr chu lc ln v ch

un cong. Khng ni 1 mt ct ngang qu
25% din tch i vi ct thp trn v 50%
i vi ct thp c g. Chiu di ni buc
(on chng nhau) theo quy nh. Buc ct
thp t nht 50% im giao, so le, tt cc
gc h ca ai. Ti 1 on 3 nt buc
Ni buc ct thp cn
tun theo nhng nguyn
B. Ni ct thp v tr bt k. C th ni ti
tc no di y?
1 mt ct ngang khi chiu di on ni thp t
45d tr ln. Buc ton b cc im giao nhau.
C. Ni thp v tr bt k. Khng ni 1 mt
ct ngang qu 25% s thanh cho tt c cc
loi ct thp. Chiu di mi ni cc vng
ko cn vng nn ngn hn. Buc 50% cc
im giao nhau.
A. Tin thi cng
45
Ni dung ca Bng tng B. Biu hao ph ti nguyn: nhn lc, thit

tin thi cng cng b...
AB
trnh l:
C. Quy cch vt liu, thit b thi cng
D. Tt c cc p n u ng
A. Tin thi cng
46
Ni dung ca Bng tng B. Biu hao ph ti nguyn: nhn lc, thit

tin thi cng cng b...
AB
trnh l:
C. Quy cch vt liu, thit b thi cng
D. Tt c cc p n u ng
47
Phn tch ni dung v

ngha ca vic c mu
hn hp b tng t?
(Cu t lun)
- Thit k cp phi b tng trong phng th

nghim:;
- Kim tra cht lng b tng ti hin
trng thi cng:;
431
TT
Cu hi
Xy dng/ Xy lp
Trnh
p
n H C TC
Phng n tr li
A. nh mc kinh t k thut, chun mc k
thut.
48
Quy chun xy dng l

B. Trnh t thc hin cng vic k thut cc
ti liu quy nh
ch s k thut.
C. Tt c cc p n u ng.
49
A. Th tc hnh chnh php lut xy dng.

Quy chun xy dng Vit
B. K thut xy dng.
Nam l ti liu quy phm
C. H thng cht lng bt buc phi tun
php lut lin quan n:
theo.
A. Kho st xy dng - Thit k cng trnh Thi cng xy dng - Bo tr cng trnh - Bo
hnh cng trnh
50
Sp xp cc cng vic B. Kho st xy dng - Thit k cng trnh

trin khai xy dng cng Thi cng xy dng - Bo hnh cng trnh
trnh theo trnh t thc Bo tr cng trnh
hin?
C. Thit k cng trnh - Thi cng xy dng
Kho st xy dng - Bo hnh cng trnh
Bo tr cng trnh
D. Kho st xy dng - Kim nh cht lng

- Thit k cng trnh - Thi cng xy dng
51
Sau khi c ph duyt

thit k KTTC - DT,
bc tip theo trin
khai xy dng cng trnh
l:
A. Thi cng xy lp
B. La chn nh thu xy lp
C. Tp kt vt t thit b
D. Xy dng nh tm phc v thi cng
A. Hnh nh n gin ha phn nh s lm
vic thc
52
S tnh ton kt cu B. Hnh nh phi cnh kt cu cng trnh

ca cng trnh l:
C. S khng gian ca kt cu
D. S phng ca kt cu
53
Thnh phn c nu tn A. Tn ch u t
ti bin bo treo ti cng B. Tn nh thu thi cng
trng thi cng?
C. Tn n v thit k, gim st
432
TT
Cu hi
Xy dng/ Xy lp
Phng n tr li
Trnh
p
n H C TC
D. Tt c cc p n u ng
A. Gi gi thu c xc nh trong k hoch
u thu trn c s tng mc u t hoc tng
d ton, d ton c duyt.
54
Th no l gi gi thu?
B. Gi gi thu l gi tr gi thu c xc
nh trong k hoch u thu trn c s tng
mc u t hoc tng d ton, d ton c
duyt v cc quy nh hin hnh.
A. Gi thu EPC l gi thu bao gm ton b

cc cng vic thit k, cung cp thit b, vt t
v xy lp.
55
Th no l gi thu EPC?
B. Gi thu EPC l gi thu bao gm ton b

cc phn vic lin quan n xy lp.
C. Gi thu EPC l gi thu dnh cho cc d

n c vn nc ngoi, bao gm ton b cc
cng vic cung cp thit b, vt t v xy lp.
56
57
Th no l H s d
thu?
A. Ton b ti liu do nh thu lp theo yu

cu ca h s mi thu v c np cho bn
mi thu theo quy nh nu trong h s mi
thu
B. Ton b ti liu ca cc nh thu, s c
cung cp bi bn mi thu v c np cho
bn mi thu theo quy nh nu trong h s
mi thu
A. Ton b cc thuyt minh/phng n s

dng cho u thu rng ri hoc u thu hn
ch bao gm cc yu cu cho mt gi thu
lm cn c php l nh thu c cn c d
thu v bn mi thu kim tra h s u
Th no l H s mi thu nhm la chn nh thu c gi thp nht;
thu?
l cn c cho vic thng tho, hon thin v
k kt hp ng.
B. Ton b ti liu s dng cho u thu rng

ri bao gm cc xut cho mt gi thu lm
cn c php l ch u t v nh thu
chun b h s d thu v bn mi thu
433
TT
Cu hi
Xy dng/ Xy lp
Phng n tr li
Trnh
p
n H C TC
nh gi h s d thu.
C. Ton b ti liu s dng cho u thu rng
ri hoc u thu hn ch bao gm cc yu
cu cho mt gi thu lm cn c php l
nh thu chun b h s d thu v bn
mi thu nh gi h s d thu nhm la
chn nh thu trng thu; l cn c cho vic
thng tho, hon thin v k kt hp ng.
A. Thuyt minh; Bn v; D ton; Nhim v
thit k
58
Theo N 209-2004, ni B. Thuyt minh; Bn v; Quyt ton

dung ca h s thit k
C. Thuyt minh; Bn v; D ton
k thut gm nhng g?
D. Thuyt minh; Bn v; D ton; Nhim v
thit k
A. Xp hng v la chn nh thu trong hot

ng xy dng
59
Theo N 209-2004, vic B. Xc nh s bc thit k

phn cp cng trnh
C. Xc nh thi hn bo hnh cng trnh xy
nhm mc ch?
dng
D. Tt c cc p n u ng
60
61
Theo Ngh nh 2092004, ai c trch nhim

treo bin bo ti cng
trng nhn dn thc
hin quyn gim st cht
lng cng trnh xy
dng ?
A. Ch u t
B. n v t vn thit k
C. n v thi cng
D. n v t vn gim st
A. iu kin kh hu xy dng; iu kin a

cht thy vn, kh tng thy vn; Phn vng
Theo Ngh nh 209- ng t; Phng chng chy, n; Bo v mi
2004, nhng lnh vc no trng; An ton lao ng.
di y phi bt buc B. iu kin kh hu xy dng; Phn vng
p dng TCVN?
ng t; Phng chng chy, n; Bo v mi
trng; An ton lao ng; Vn hnh thit b.
C. iu kin kh hu xy dng; iu kin a
434
TT
Cu hi
Xy dng/ Xy lp
Phng n tr li
Trnh
p
n H C TC
cht thy vn, kh tng thy vn; Phn vng

ng t; Phng chng chy, n; Bo v mi
trng.
D. iu kin a cht thy vn, kh tng
thy vn; Phn vng ng t; Phng chng
chy, n; Bo v mi trng
62
A. Ln hn
Thp CI so vi thp CIV
B. B hn
c gin di tng i:
C. Bng nhau
65
Thi gian trn va bng

my t lc xong ct
liu vo my trn khng
c nh hn?
A. 2 pht.
B. 3 pht.
C. 4 pht.
D. 5 pht.
66
A. 2 pht.
Thi gian trn va bng
B. 3 pht.
tay k t lc bt u trn
C. 4 pht.
khng c nh hn?
D. 5 pht.
A. Kho st mt bng
63
64
Thit k cp thot nc B. Thit k xy dng cng trnh

v in phc v thi cng
l ni dung ca cng tc: C. Thit k Tng mt bng xy dng
D. Tt c cc p n u ng
A. Bn, dm, vm c nhp L < 2m: 7 ngy
Bn, dm, vm c nhp L = 2 - 8 m: 10
Thi gian no c d ngy
cp pha, gio chu lc B. Bn, dm, vm c nhp L = 2 - 8 m: 5 ngy
ca kt cu, y dm sn
Bn, dm, vm c nhp L = 2 - 8 m: 7 ngy
ct chng?
C. Bn, dm, vm c nhp L = 2 - 8m: 3 ngy
Bn, dm, vm c nhp L = 2 - 8 m: 14

ngy
435
TT
Cu hi
Xy dng/ Xy lp
67
T cng nhn lm vic

trn cng trng pht
hin thy cng vic ca
h ang thc hin c
nguy c gy tai nn lao
ng, h c php?
Phng n tr li
Trnh
p
n H C TC
A. T ri khi ni lm vic.
B. Lm vic theo cch ring ca mnh.
C. Tm dng cng vic v bo co cho ngi

c trch nhim bit.
A. Ngn chn kp thi vi nhng sai phm k
thut, pht hin nhng sai st, cc li ca nh
thu. Tun th cht ch vic ghi nht k cng
trnh v xc lp cc bin bn ti hin trng.
Gim st vin phi tt nghip i hc, trung
hc chuyn nghip theo ng nghnh ngh
gim st, thng tho cc vn bn quy nh v
php lut v qun l xy dung c bn ca
nghnh v ca nh nc.
68
Trch nhim v nhng

B. a ra cc khuyn co v cc sai phm vi
yu cu vi nhn vin
ch u t hoc cp trn bng trao i hoc
gim st l g?
bng vn bn. Phi tham gia cc cuc hp v
nh gi hoc khc phc hu qu k thut
trong qu trnh thi cng pht sinh. Hiu bit
v cc tiu chun nghnh, cng tc xy lp
theo di thng xuyn lin tc c ghi nht k
hoc lp bin bn khi cn thit, nm vng
bin php thi cng v phi tn tm, trung thc
trong ngh nghip.
C. Tt c cc p n u ng
69
A. Ngn chn kp thi vi nhng sai phm k

thut, pht hin nhng sai st, cc li ca nh
thu. Tun th cht ch vic ghi nht k cng
trnh v xc lp cc bin bn ti hin trng.
Gim st vin phi tt nghip i hc, trung
Trch nhim v nhng hc chuyn nghip theo ng nghnh ngh
yu cu vi nhn vin gim st, thng tho cc vn bn quy nh v
gim st l g?
php lut v qun l xy dung c bn ca
nghnh v ca nh nc.
B. a ra cc khuyn co v cc sai phm vi

ch u t hoc cp trn bng trao i hoc
bng vn bn. Phi tham gia cc cuc hp v
nh gi hoc khc phc hu qu k thut
436
TT
Cu hi
Xy dng/ Xy lp
Phng n tr li
Trnh
p
n H C TC
trong qu trnh thi cng pht sinh.

Hiu bit v cc tiu chun nghnh, cng tc
xy lp theo di thng xuyn lin tc c ghi
nht k hoc lp bin bn khi cn thit, nm
vng bin php thi cng v phi tn tm,
trung thc trong ngh nghip.
C. Tt c cc p n u ng
- Ph vt liu m v ti nc, phun
sng:
70
Trnh by cc cch bo
dng m t nhin b
tng? (Cu t lun)
- Ph cc vt liu cch nc ln mt b
tng:
- Ti nc trc tip ln b mt b
tng:
Qun l thi cng xy dng cng trnh bao
gm:
- Qun l cht lng xy dng;
71
Trnh by cc ni dung
qun l thi cng xy
dng cng trnh c
quy nh ti Lut Xy
dng? Lin h vi tnh
hnh thc t ti Chi
nhnh k thut (tn ti,
kt qu t c, bi hc
kinh nghim)? (Cu t
lun)
- Qun l tin xy dng;

- Qun l khi lng thi cng xy dng
cng trnh;
- Qun l an ton lao ng trn cng
trng xy dng;
- Qun l mi trng xy dng.

- Ring qun l cht lng xy dng c
thc hin theo cc quy nh ca Ngh
nh v qun l cht lng cng trnh
xy dng.
hc.
72
Trnh by v ly v d v
5 phn loi cng trnh
xy dng? Cng trnh
xy dng nh trm BTS
thuc loi cng trnh
no? (Cu t lun)
- Cng trnh dn dng:;

- Cng trnh cng nghip:;
- Cng trnh giao thng:;
- Cng trnh thy li:;
- Cng trnh h tng k thut:;
- Cng trnh xy dng nh trm BTS thuc
437
TT
Cu hi
Xy dng/ Xy lp
Phng n tr li
Trnh
p
n H C TC
loi h tng k thut.
73
A. 40mm.
Trong khi xy gch, cc
B. 50mm.
mch va ng phi so le
C. 60mm.
nhau t nht ?
D. 70mm.
74
A. 12mm.
Trong khi xy gch,
B. 13mm.
chiu dy tng mch va
C. 14mm.
ng khng ln hn?
D. 15mm.
75
A. 12mm.
Trong khi xy gch,
B. 13mm.
chiu dy tng mch va
C. 14mm.
ngang khng ln hn?
D. 15mm.
76
Vn thng ch ngi
(vn thng lng) theo
quy nh an ton c s
dng :
AB
A. Ch ngi
B. Ch vt t - thit b thi cng
C. Ch ch ngi, khng ch thit b
D. Ch ch ngi hoc thit b
A. Xc nh cng vic c hao ph nhn lc
ln nht
77
ngha ca vic xc
B. u tin cc cng vic thuc ng gng
nh "ng gng tin
BC
" khi t chc thi cng C. Xc nh cng vic c hao ph nhn lc t
nht
l:
D. u tin cc cng vic nm ngoi ng
gng
AB
D
A. Tp hp ngun vn trin khai theo tin
78
Yu cu trc tip vi nh
thu xy lp khi chun b B. K kt hp ng xy dng
khi cng cng trnh l:
C. Trnh duyt thit k bn v thi cng
D. Lp bin php m bo ATL- VSMT
79
Yu cu v giy php
xy dng cng trnh theo A. Bt buc
quy nh ti Lut Xy B. Khng bt buc
dng l:
438
TT
Cu hi
Xy dng/ Xy lp
Phng n tr li
Trnh
p
n H C TC
A. Kt cu n gin, d tho lp
80
Yu cu vi vic thit k B. S dng kt cu in hnh

nh tm ti cng trng
C. Tn dng vt liu a phng
l:
D. Chng n, cch nhit tt
AB
C
III.
CU HI PHNG VN VIETTEL QUA CC NM

1. CC KCH BN PHNG VN HAY GP
Kch bn 1: Phng vn sinh vin mi tt nghip

B1 - ng vin: Gii thiu bn thn.
B2 - Ngi phng vn: Hi v thng tin c nhn, hi v v tr ng tuyn, hi v cng
vic trc y (nu c)
B3 - Ngi phng vn: Hi v n lm
B4 - Ngi phng vn: Hi v bng im, v tip tc hi nhng cu lin quan ti
nhng mn hc i hc. C 2 hng thng c ch : Mt l hi nhng mn
im km, hai l hi nhng mn im tt...
B5 - Ngi phng vn: Hi v cc k nng mm khc (tu nh hng ngi phng
vn....)
B6 Ngi phng vn: Hi v kin thc chuyn mn nghip v
B7 Ngi phng vn: Phng vn ting Anh hoc dch 1 bi lun chuyn ngnh t
Ting Anh sang Ting Vit. (Tu v tr v ni bn ng tuyn vo!)
Kch bn 2: Phng vn ngi c kinh nghim
B2 Ngi phng vn: Hi v cng vic ang lm hin ti, hi l do v sao chuyn
vic
B3 - Ngi phng vn: Hi v cc k nng, kinh nghim chuyn mn c? [Hi
cc cu hi kim tra chuyn mn]
B4 - Ngi phng vn: Hi v gia nh
439
Kch bn 3: Phng vn theo CV
B2 Ngi phng vn: Cm CV ( note mt s chi tit) v hi v cc thng tin bt
thng trong CV; VD: im cao, im thp, im mnh, im yu, s thch, thi
quen.
B3 Ngi phng vn: Kim tra cc mn m ng vin cho l mnh am hiu v mnh
nht, kim tra th.
B4 - Ngi phng vn: Hi v gia nh
2. NGUYN TC 6T CHO MT CUC PHNG VN

(Nguyn tc 6T n do mnh t ngh ra v tng hp li khi vit cun sch ny!)
T THC HNH TRC
Trc khi i phng vn, bn hy chun b trc cc cu hi phng vn thng
thng nh: Gii thiu v bn thn bn? V sao bn chn v tr ny? Bn bit g v
Viettel? Bn bit g v v tr ny? Bn c nhng im mnh, im yu no? Sau
hy t vit ra cc chnh hoc on vn ngn gn tr li cc cu hi trn. iu ny
s gip bn khng b lng tng bc u nhng cuc phng vn, gip cho bn to
thin cm ban u i vi ngi phng vn.
lm tt bc ny, bn cng c th nh ngi thn (b m, bn b, anh ch
em hi v bn tr li nh mt cuc phng vn gi nh, lng nghe nhn xt, nh
gi t h). Cch th 2 l tp phng vn trc gng, hy tp ni to r rng, mch
lc ni chm khng b vp, hn ch hoc o mt lin tc khi ni.
T TRANG PHC
Trang phc phng vn lch s, nghim tc th hin bn tn trng v c thi
nghim tc vi v tr d tuyn. Trang phc phng vn ph hp l:
-
Nam: Qun ti, sm mu; o s mi sng mu; ct tc gn gng, khng trm

tai, che mt; khng mng tay, i giy ty v tt sm mu.
440
N: Vy cng s; o s mi sng mu; bi tc cao; khng sn mng tay; khng

eo qu nhiu trang sc, i tt chn v giy cao gt ( 7 cm)
T T TIN
S t tin l im ta quan trng gip bn dm i din vi ngi phng vn
mnh v chng t cho h thy bn khao kht, quyt tm, am m v c nhng bn lnh
nh th no i vi cng vic d tuyn. iu th hin qua nh mt, c ch, thi
v li ni quyt on ca bn.
Bn cng khng nn e ngi nu ngi phng vn bn l ai (Gim c hay Ch
tch HQT), hoc bn c hi t hn so vi ngi khc, bng cp ca bn khng
c tt bng ngi khc Bn hy gt b tt c nhng iu ny, hy chuyn tm v
trau chut cho tng cu tr li ca mnh.
T TRUNG THC
Nh tuyn dng l nhng ngi c con mt nhn ngi, h c cch bit
c bn tr li tht hay khng tht thng qua: nh mt, c ch, cch khoanh tay, thi
, ng tc gi u, gi tai , vy nn bn ng c ni qu hoc ni sai s tht v
mnh, v cng vic trc y. Bi nu b l ty, bn s b nh tt ngay vng phng
vn ny.
T THU O
Ngh k trc khi ni l iu rt quan trng trong cuc phng vn. Bng
cch nay hay cch khc, nhiu bn t tm ti, tm mua sch v phng vn c (nh
nhng quyn sch v phng vn m ti ang bn ti www.giangblog.com chng hn)
cng l mt cch bn c c phn x trc mi cu hi. Bn ch nn ni ra nhng
g bn bit chc chn 100%, cn nu khng chc th bn c th xin s gii thch t pha
nh tuyn dng.
Nu bn c ngi hi hi nhiu nhng cu v chuyn mn nghip v, nhng
cu tr li ca bn nhn c s chm ch (nh nh mt m to, tp trung vo bn,
ming mm cht ) th c ngha cu tr li ca bn ang i ng hng. V xc sut
trng tuyn ca bn kh cao.
Nhiu bn c hi a nhiu v cm thy rt thch th, phn khi tuy nhin,
cng l ci by ca nh tuyn dng bn bc l ht mnh. V chc chn rng
bn s b loi.
T TNG KT LI
Sau mi cuc phng vn, c n 90% cc bn khng bao gi tng hp li (bng
cch vit ra hoc g vo my tnh) v cng ngi thn, bn b phn tch nhng g
441
mnh t c v cha c hm . y cng chnh l l do khin cho bn hay tht

bi trong nhng ln phng vn tip theo.
V cng mt t l khong 95% cc bn khng gi ti nh tuyn dng mt L
th cm n (Thankyou Notes) trong vng 24h sau cuc phng vn. y l mt sai lm.
Nu bn c s thiu st trong bui phng vn hm hay ch l mt php lch s ti
thiu; bn rng nh tuyn dng cm n bn v bn tham gia k thi tuyn dng
ln ny vy nn vic bn cm n li h v nhn c nhiu kinh nghim, li khuyn
qu gi cng khng c g l sai. Ngoi ra, vic gi Th cm n cn gip cho nh tuyn
dng nh ti bn, khi h cn ang phn vn gia vic b hay cho bn mt c hi. (Vic
ny c th tng thm khong 10% xc sut trng tuyn cho bn)
3. TNG KT MT S KINH NGHIM KHI PHNG VN VIETTEL

1) i vi cc bn sinh vin mi ra trng nn nm chc kin thc c bn, ni
c n tt nghip a ra vn g v gii quyt n th no. Ngoi ra l cc
kin thc chuyn ngnh m bn tt nghip.
VD: Nhng bn hc chuyn ngnh in t vin thng phi nm chc kin thc
v di ng c hai mng 2G v 3G, thng qua 2 quyn gio trnh quen thuc l
Thng tin di ng ca Nguyn Phm Anh Dng v Cc bc pht trin
t 2G ln 3G. m bo cc kin thc v di ng khng vt khi 2 quyn
ny; Tip theo bn cn nh mt s kin thc c bn v cc mn nh: Truyn
dn; Quang; SDH; Mng vin thng; Thng tin v tinh; K thut chuyn mch,
khng cn cc bn phi nh ht m ch cn cc bn nh mt cch tng th v cc
mn ny.
2) Nhng g bn bit th hy ni, khng bit hoc bit cha thu o th khng nn
ni.
VD: Mt bn phng vn vo Viettel IDC tm s hm mnh hiu sai mt
vn nhng mnh vn ni ra th l ch sau 5 pht phong vn minh b mi
ra khi phng v kt qu th no th mi ngi cng on ra c
3) Phng vn ting Anh cng kh quan trng, bn lun nm trong th b ng v b
hi ch khng phi c ch ng ni do vic lng nghe v on ngi ta
hi l cn thit
4. DANH SCH CU HI PHNG VN V GI TR LI

442
Hi v thng tin c nhn

1. Em hy gii thiu v bn thn?
V tr
(Mi v tr)
Tr li mu:
VD cho ngi cha c kinh nghim: Ti tn l Triu Vn t, hin ti tt nghip
c nhn chuyn ngnh Cng ngh thng tin ti i hc Quc gia H Ni. Ti l mt
ngi lun cao cng vic v mun hon thnh n ng hn. Ti c nhiu kin
thc nn tng ca chuyn ngnh CNTT, ngoi ra l cc k nng nh giao tip, lm
vic nhm v thuyt trnh trc m ng qua nhng bui Seminar ca mn hc. Ti
cng l mt ngi c c hi hc, ci m v rt nhit tnh trong cc hot ng ngoi
kho.
VD cho ngi c kinh nghim: Ti tn l Nguyn Quc Trung, ti tt nghip
c nhn chuyn ngnh CNTT ti i hc Bch khoa H Ni. Hin ti ang lm K
s phn mm cho mt Cng ty phn mm lin doanh vi Nht. V tr hin ti cho
ti nhiu kinh nghim v k nng thit thc khi xy dng cc phn mm dnh cho
khch hng l doanh nghip nh phn mm ERP, phn mm qun l doanh s bn
hng Ti mun th sc mnh v tr Chuyn vin IT ti ngn hng qu v. Mt
cng vic kh mi so vi ti nhng ti ngh rng vi nhng k nng v t cht ca
bn thn, ti s lm tt cng vic c giao.
2. Xem h s ca em, ti thy em c mt s mn hc, bn
t kt qu khng c. Bn c th gii thch v sao khng?
(Mi v tr)
Tr li mu:
Vng, ng vy. Qu l ti c mt s mn hc khng c tt. Nhng im s ti
t c ch l nhng phn nh ti 1 thi im trong qu kh. V ti ngy hm nay
trng thnh hn rt nhiu, ti tin y khng phi nguyn nhn gy cn tr cng
vic ca ti hin ti cng nh sau ny.
Phn tch: Vi loi cu hi ny, nu bn tr li mt cch thnh tht th qu l sai
lm. Cu hi ny ca nh tuyn dng khng phi mun ch ra im yu ca bn m
ch mun xem thi v cch gii quyt ca bn trc mt tnh hung kh x. ng
c tm ra nguyn nhn, cch tr li tt nht l i din vi s tht
3. im mnh ca em l g?
(Mi v tr)
Tr li mu:
V d 1
Ti l ngi c sc khe, c o to bi bn v c ti luyn trong mt mi
trng lm vic chuyn nghip. Ti hon ton t tin mnh c th lm tt v tr ny.
V d 2
Khi ti lm mt cng vic, ti khng ch mun hon thnh n ng hn. Hn ht, ti
443
mong mun hon thnh n tt nht so vi k hoch.

4. im yu ca em l g?
(Mi v tr)
Tr li mu:
V d 1
Ti l mt ngi thng minh v c kh nng tip thu kin thc nhanh; tuy nhin cng
v vy m khi lm vic nhm ti t lng nghe kin ca ngi khc i khi gi l
T ph. Nhng khi tip xc vi nhiu ngi hn, c bit l mt s ngi mi thn
vi nhm bn ca ti, ti nhn thy rt nhiu ngi cn gii giang hn ti v ti cn
phi hc hi. Ti ang c gng hc cch lng nghe ngi khc
Phn tch VD1: Bn hy nu ra nhng im yu t lin quan n v tr ng tuyn,
hoc im yu m bn c th sm khc phc n trong thi gian ti.
V d 2
Ti c nhc im l mt khi lm vic l ht sc tp trung, bt c ai lm phin
cng lm ti cu knh v ti c th qut um ln nu ngi lm ti phi gin on
cng vic.
Phn tch VD2: Ci hay ca cu tr li ny l bin im yu d cu gt ca
bn tr thnh im mnh l nim am m cng vic ca bn.
5. Bn bao gi gp tht bi cha? V nu gp phi bn
s lm g? Tht bi ln nht trong cuc i bn l g?
(Mi v tr)
Tr li mu:
Ti ngh rng cuc sng rt cng bng, cho bn ci g v ly i ca bn ci g cng
u li bi hc su sc. Khi i mt vi tht bi, ti lun suy ngh lc quan rng
mnh s gt hi c thnh cng nu bit ng dy ngay sau . Bi vy, ti xem vic
gp tht bi cng chnh l s khi u cho nhng iu tt p hn.
Tht bi ln nht tng xy ra i vi ti l khi cha th xin c vic lm ng vi
chuyn ngnh ca mnh sau khi tt nghip. iu ny khin cho ti thm quyt tm
thi tuyn vo y.
6. Bn hc c g t nhng sai lm?
(Mi v tr)
Tr li mu:
Phn tch: i lc, bn s khng bit tr li cu hi ny nh th no, c bit l khi
bn mi ra trng v cha c kinh nghim. Khi hi cu ny, nh tuyn dng mun
bit bn c kh nng t duy tm ra gii php cho tt c vn bn gp phi hay
khng.
Ngay c khi vn ca bn l khng c thi gian hc tp, nghin cu, bn
cng cn cho nh tuyn dng thy cch bn iu chnh th t u tin trong lch
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lm vic ca mnh gii quyt n. Vic ny chng t bn l ngi c tinh thn trch
nhim v c th t mnh tm ra gii php cho vn gp phi.
V d 1
Trong cuc sng chng ta, ai cng tng mc phi sai lm. Ti cng vy, nhng sai
lm cho ti nhng bi hc su sc nht.
Ti tng qu tin vo mt ngi bn, v th b bn li dng ly i chic xe my
m m ti dnh dm mua cho ti lm phng tin i hc v i lm. Qua s vic
ny ti ngh rng mnh nn chn ng bn m chi v i khi trong cng vic cn
thn trng, cn nhc hn ch nhng ri ro khng ng c.
V d 2
Ti ngh rng mt trong nhng iu quan trng nht m ti hc c t nhng sai
lm l s kin tr, khng nn t b qu sm mc tiu, bi v thnh cng c l
ngay trc mt ti.
V d 3
Ti ngh rng khng c mt ai l hon ho, ai trong chng ta cng tng mc phi
sai lm. ng trc mt sai lm, ti ngh rng mnh nn phn tch, suy xt vn
khc phc cc nguyn nhn ch quan v hn ch cc nguyn nhn khch quan iu
ny khng xy ra mt ln na.
7. Bn nh ngha th no l Thnh cng
(Mi v tr)
Tr li mu:
V d 1
Theo ti thnh cng n gin l bit ng dy sau nhng tht bi ca chnh mnh.
V d 2
Thnh cng l ci ch gip ta thm ng lc vn ti, dm ngh v dm lm.
V d 3
Thnh cng l ni m chng ta cn phi tip tc t c nhng mc tiu trong mt
khong thi gian nht nh v qu trnh ny khng bao gi dng li.
V d 4
Thnh cng l cm gic m bn c c t nhng thnh tu cng nh s hi lng v
cc mc tiu m bn t ra.
V d 5
Thnh cng l lin tc ci tin v hon thnh mt cch xut sc cng vic m bn yu
thch.
8. Bn c nhng s thch g?
(Mi v tr)
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Tr li mu:
V d 1: Ti rt thch i du lch cng bn b, ngi thn; khm ph nhng mn m
thc ni ting H Ni v nhng ni ti c dp t chn n. (Bn c th b hi
thm: Bn i du lch c nhng u? Bn thch mn n no H Ni?)
V d 2: Ti thch c tip xc vi nhng ngi hi hc v d dm.
V d 3: Ti thch i shopping cng bn b, i n ung ph c H Ni. (Bn c th
b hi thm, bn thch mn n no ph c H Ni!)
V d 4: Ti thch th thao, c bit l bng . (Bn c th b hi thm: Bn thch
i bng no? Thch cu th no? Hy chun b sn cu tr li nh!)
V d 5: Ti thch c gip ba m cng vic nh, ti thy mnh trng thnh v c
trch nhim hn vi gia nh.
9. Bn c thch c sch khng? Cun sch gn y nht
m bn c l cun sch no?
(Mi v tr)
Tr li mu:
C, ti thch c nhng quyn sch k v cc doanh nhn thnh t. Nh Steven
Jobs, Bill Gates hay sch dy lm giu ca Adam Khoo. Cun sch gn nht ti c
l quyn: Lm ch t duy thay i vn mnh ca Adam Khoo. l mt quyn
sch rt hay v li cun, n gip ti mt t duy hon ton mi v cuc sng, mt tinh
thn nhit huyt sng v lm vic, mt s t tin kim sot v lm ch mi vn
.
10. Bn c l tng sng no khng? l g?
(Mi v tr)
Tr li mu:
V d 1
Ti c l tng sng. l Hy sng nh ngy hm nay l ngy cui cng ca
cuc i mnh.
V d 2
Ti c l tng sng. l Hy ni bng i tay.
11. Thn tng ca bn l ai?
(Mi v tr)
Tr li mu:
V d 1
Thn tng ca ti l Steven Jobs Huyn thoi ca thung lng silicon. Mt nh
doanh nhn ti ba ca ngnh cng ngh vi nhng suy ngh tht khc bit v tinh t.
V d 2
Thn tng ca ti l Bill Gates mt doanh nhn ngi M, nh t thin, tc gi v
446
l ch tch tp on Microsoft, hng phn mm khng l ni ting khp ton th gii.

Ti rt thch mt cu ni ca ng: Th gii vn khng cng bng. Bn bit iu ny
ch? D bn c nhn thy s bt cng trong x hi hay khng th cng ng hy vng
lm thay i c n. Vic cn lm l hy thch nghi vi n.
12. Theo bn, Tin bc v a v. Ci no quan trng hn?
(Mi v tr)
Tr li mu:
y l mt cu hi kim tra tnh cch ca bn. Bi vy cu hi s c nhiu cch
tr li, min l bn din gii n mt cch hp l.
V d 1
Ti ngh rng c Tin bc v a v u rt quan trng. Chng lun lun ng hnh
v h tr ln nhau.
V d 2
Ti ngh rng a v l quan trng hn c. a v tt l nn tng c tin bc v
quyn lc.
13. Bn ght iu g nht?
(Mi v tr)
Tr li mu:
V d 1
Ti ght phi lm nhng iu m ti khng thch.
V d 2
Ti ght phi hng chu nhng hu qu m ngi khc gy ra.
14. Bn ght iu g nht trong cuc sng v trong cng vic
(Mi v tr)
Tr li mu:
V d 1
iu ti ght nht trong cuc sng ln trong cng vic l s tr hn. Ti l mt ngi
chnh mnh v lun tun th gi gic, do ti khng thch nhng ngi tr hon
cng vic v bt ti phi ch i, nu c nhiu ngi bn nh th th ti s thy mnh
ang b ung ph rt nhiu thi gian.
V d 2
iu ti ght nht trong cuc sng ln trong cng vic l s nhm chn. Do , ti
lun mun nhng iu mi m trong cuc sng, nhng th thch trong cng vic.
iu lm cho ti cm thy mnh trng thnh hn v nng ng hn.
15. Bn thch mu g? Ti sao?
(Mi v tr)
Tr li mu:
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Mu ti a thch l mu xanh dng, bi l mu ca bu tri. Mi khi nhn ln

tri, tm nhn ca ti nh tri rng ra khng bao gi ht. Bu tri dng nh v tn
v khng c im dng. iu thi thc trong ti rng, hy phn u nhiu nhiu
hn na v thnh cng chnh l khng bao gi bng lng vi nhng g mnh ang c.
16. Nu c v mnh l mt loi hoa. Bn thch loi hoa
no?
(Mi v tr)
Tr li mu:
Ti mun mnh l hoa hng dng. Loi hoa lun hng v nh mt tri. Cng
ging nh vic chng ta lun tm cho mnh mt chn l sng no trong cuc i
theo ui.
17. Nu c tr thnh mt loi vt. Bn mun mnh l loi
vt no?
(Mi v tr)
Tr li mu:
Ti mun mnh l chim i bng; bi ti thch s dng mnh, i mt tinh nhanh v
tr thng minh ca n.
18. Theo bn c nhn phi tn trng tp th hay tp th phi
tn trng c nhn?
(Mi v tr)
Tr li mu:
Theo ti s tn trng phi xut pht t hai pha, hay ng ngha l Chng ta phi
sng tn trng ln nhau.
Nu bn khng tn trng ngi khc th ngi khc chc cng s khng ly l do g
tn trng bn. Do , c nhn phi tn trng tp th v c nhn sng v lm vic
trong tp th, l mt phn ca tp th. Tuy nhin tp th cng cn tn trng c nhn
khch l mi c nhn phn u v tp th.
19. Nu bn c tin bc, ai khuyn bn nn ngh sm,
bn c ng khng?
(Mi v tr)
Tr li mu:
Mi ngi trong chng ta u c mt nim am m khc nhau, i vi ti tin bc
khng phi l tt c. c lm cng vic mnh thch cng l mt iu rt ngha
trong cuc i, bi vy ti s khng mun ngh sm nu nim am m ny vn cn
thi thc.
20. Bn c nhng nng khiu no ni bt?
(Mi v tr)
Tr li mu:
V d 1
448
Ti tng ot gii cu lng ca trng v chi gii cu lng cng l mt trong nhng
nng khiu ca ti
V d 2
Ti c nng khiu v hi ha. Ti thng hay v thip tng bn b, thy c nhn
cc ngy l hoc nhn dp c bit no .
V d 3
Ti c nng khiu v ht nhc. Ti tng tham gia cc tit mc vn ngh nhn dp k
nim Ngy thnh lp on, ng thng nin.
Hi v v tr ng tuyn
1. V sao em mun lm ti Viettel?
-
Cu hi tng t: Mc ch ca bn khi xin vo Viettel?

ng c c bn no thc y bn thi vo lm nhn vin
Viettel?
(Mi v tr)
Tr li mu:
Thc ra, lm vic ti Tp on Viettel l m c t lu ca ti. Ti khm phc v
mong mun c c c hi hc hi v trau di kinh nghim ti Viettel. Ti tin rng
mnh s c nhiu c hi hn nu c lm vic mt mi trng chuyn nghip v
nng ng nh Viettel.
2. qu bn c bao nhiu mng vin thng? Hy k tn
nhng mng vin thng ? Theo bn gia VNPT,
Vinaphone v Viettel c nhng im yu g, im mnh
g?
(Mi v tr)
Tr li mu:
qu ti (Bc Giang) c 4 nh mng l Viettel, Mobifone, VNPT v Vinaphone. So
snh gia cc nh mng ti thy rng:
1- Viettel:
-
im mnh: C s h tng tt, c ph sng su rng, ng truyn n nh,

i sale nhanh nhn, nhit tnh, gi cc FTTH ca Viettel hin l r nht trong 3
nh mng.
im yu: Viettel ra i sau so vi VNPT, sn phm FTTH ca Viettel kh mi

m so vi khch hng l cc qun game.
Xc sut xy ra s c: Rt thp v Viettel bo tr kh tt
Thi gian h tr k thut: nhanh, tuy nhin trnh ca nhng ngi h tr k

thut khng cao lm (tm trung cp, cao ng).
2- VNPT:
449
im mnh: L n v vin thng mnh, c truyn thng lu i, c s vt cht

vng vng, cht lng ng truyn tng i n nh.
im yu: l 1 doanh nghip nh nc n thun, VNPT vn cn tn ti mt s

yu im nh: th tc rm r, rc ri, thi nhn vin tip khch hng rt km
chuyn nghip, t khuyn mi v gi cc lun nm trong top t nht.
Cht lng ng truyn: n nh, ng truyn trong nc ca ng FTTH

gia 3 nh mng khng chnh lch nhau nhiu, nhng ng truyn quc t ca
VNPT vt tri so vi Vinaphone v ngang nga Viettel.
Xc sut xy ra s c: thp, nh c u t k cng vo h tng c s, cp c

h ngm, nhiu nh trm, rt ngn c khong cch ko cp n nh khch hng
nn chuyn t cp rt t xy ra.
Thi gian h tr k thut: c th chp nhn, trung bnh nu gi h tr vo bui

sng th u gi chiu k thut s n, 1 im tr cho VNPT l k thut c trnh
khng cao.
3- Vinaphone
-
im mnh: Tnh cc chnh xc nht.
im yu: Cc dch v km cnh tranh, c s h tng km nht trong 3 nh mng
Cht lng ng truyn: i khi khng n nh, ng truyn b gin on,

sng yu.
Xc sut xy ra s c: Trung bnh
Thi gian h tr k thut: c th chp nhn.
3. Khi so snh Viettel vi cc mng khc, bn thy nhng

im nhn ni bt no ca Viettel?
-
(Mi v tr)
Cu hi tng t: Viettel c th mnh g?
Tr li mu:
Viettel c nhng li th ni bt so vi cc nh mng khc, l:
V lch s pht trin:
-
Viettel tham gia vo th trng vin thng trong nc trong giai on cn di

do tim nng.
Viettel l tp on vin thng u tin trn th trng thc hin chin lc u t

ra nc ngoi ti th trng Cam-pu-chia v Lo, ng thi xc tin ti cc th
trng chu , chu Phi v chu M La-tinh
V c s vt cht, ngun vn
-
Viettel c li th l doanh nghip qun i nn tn dng c h tng k thut

qun s, c s h tr ca cc c quan B Quc phng. Viettel s hu mng li
h tng ln nht Vit Nam.
450
Ngun vn ln hng chc nghn t ng.
Tnh n nm 2012, Viettel c hn 20.000 trm ph sng ti tn vng su,

vng xa v hi o (tng gp 40 ln v gn bng 50% s trm ca 7 nh cung
cp cn li). Mng truyn dn c trin khai rng ton quc v nc ngoi, a
cp quang ti tn tuyn x vi gn 100.000km, gp 25 ln so vi nm 2004. T
ch ch c 500.000 thu bao, th nay c hn 34 triu thu bao, gp gn 70 ln.
V vn ho
-
Viettel c chin lc pht trin khoa hc, hp l. Chnh sch ca ban gim c l
lun trn trng mi s sng to, d l nh nht
Vn ha lm vic c k lut, sng to v quyt lit (xut pht t truyn thng

Anh b i c H v vn ha doanh nghip ca Viettel)
Viettel c c ch tr lng mi, cho php tr lng theo s ng gp, phn u

ca tng c nhn, gip gii quyt c bi ton thu ht ngun nhn lc cht
lng cao.
V con ngi
-
C b my lnh o, qun l mnh, nht l trong vic to ra nhng "c hch" v

t chc Phong tro Thi ua Quyt thng v ra cc chnh sch khen thng ph
hp.
Viettel c i ng nhn vin k thut, kinh doanh c phn b rng khp c

nc, c u th trong cc d n Vin thng v CNTT quy m ln.
4. Theo bn mt ngi lnh o tt cn c nhng phm

cht g?
(Mi v tr)
Tr li mu:
Theo ti mt ngi lnh o trc ht cn c mt tm nhn xa bi anh ta chnh l
ngn hi ng cho mi bc i ca doanh nghip. Km theo l tnh kin nh,
qu quyt, s t tin, kin tr. Ngoi ra, ngi lnh o cn c kinh nghim v nhng
mi quan h nht nh trong lnh vc m cng ty ang kinh doanh.
5. Hy k v cp trn ti nht m bn gp?
(PV ng vin c
kinh nghim)
Tr li mu:
Phn tch: Khng bao gi c ni xu v sp c. Mt nh tuyn dng c kinh
nghim s d chng v nhn ra rng bn s ni v sp nh th mt ni no nu
sau ny bn cng b sa thi.
V d bn c th tr li nh sau:
Thc s th ti cha bao gi gp ng ch ti no c. Cc ng ch trc i i vi ti
rt tt. Ti cn xem h nh nhng ngi anh, ngi cha, ch. H cng lun ng h
451
ti trn con ng lp nghip ca mnh.

6. Bn thch g hay khng thch g cng vic c?
(PV ng vin c
kinh nghim)
Tr li mu:
V d 1
iu ti thch cng vic c l ti c lm cng vi nhng ngi rt hi hc, ci
m. i ng lnh o ca cng ty cng rt quan tm n nhn vin, lun chia s v
gn kt mi ngi vi chin lc chung ca cng ty. Nh vy m bu khng kh lm
vic cng ty rt thn thin v y hng khi.
V d 2
iu ti khng thch cng vic c l n khng ph hp vi kh nng v chuyn
mn ca ti, khin ti khng pht huy c nhng t cht ca bn thn, khng to
cho ti nhng am m v ng lc trong cng vic.
7. ng ch c ca bn nhn xt g v bn?
(PV ng vin c
kinh nghim)
Tr li mu:
ng ch c nhn xt rng ti l mt ngi rt tho vt, chm ch v cn c. Ti lun
trn trng v khng bao gi t kiu v nhng li khen ngi . Ti bit rng l s
khch l qu gi m cp trn dnh cho ti.
8. ng nghip c ca bn nhn xt g v bn?
(PV ng vin c
kinh nghim)
Tr li mu:
cng ty c, ti c nhiu ng nghip tt, h lun trao i cng vic thng thn,
nhit tnh vi ti, ti nhn thy mnh thc s rt ha ng vi mi ngi. Nhng
ng nghip c nhn thy ti l mt ngi rt cn thit i vi h trong mi trng
hp. V ti mong rng mi trng mi ti cng s c mi ngi tin tng nh
vy.
Phn tch: Thng tin t ng nghip nh gi v bn lun khch quan. Vic lu gi
nhng thng tin phn hi s gip bn nhn ra im mnh v im yu ca mnh.
Nhng s nhiu lc bn kh bit c h ni g sau lng mnh m ch c th cm
nhn.
9. V sao bn mun thay i cng vic hin ti?
(PV ng vin c
kinh nghim)
Tr li mu:
V d 1
Ti mong mun c lm vic mt mi trng ln hn, nng ng hn, chuyn
452
nghip hn v nhiu c hi thng tin hn.

V d 2
Cng ty c ca ti ang trong thi k ct gim nhn s, ti cm thy mnh nn tm
kim mt cng vic mi, mt c hi mi
V d 3
Ti mong mun c tri nghim nhiu th thch hn trong cng vic, trng
thnh v c nhiu kinh nghim lm vic hn. Ti khng thch cng vic qu nhm
chn.
Phn tch: Cc cu tr li trn u l nhng l do hp l cho s thay i cng vic
ca bn, ng thi gip bn khng ni xu hay ph phn iu g v cng ty v cng
vic c.
10. Lng ca bn trc y l bao nhiu?
(PV ng vin c
kinh nghim)
Tr li mu:
Lng thng l mt vn rt t nh!
V d 1
Nu bn tr li tht, v d: Lng trc y ca ti l 5 triu ng/thng
Nu bn tr li tht nh vy th s hn ch vic m phn mc lng ca bn v
tr mi. Hn th na, nu lng trc y ca bn thp th h s t thm cu hi v:
Cng vic c ca bn l lm nhng g? Kh nng lm vic ca bn ra sao?
V d 2
Nu bn tr li ba, v d: Lng trc y ca ti l 10 triu ng/thng
Ni tht l Nguyn tc Vng khi i phng vn. Ngay t u, bn ni di nh
tuyn dng th liu h cn tin tng bn sau ny. Nu h pht hin ra th chc bn s
khng cn c hi lt vo vng trong.
V d 3
Nu bn tr li lp lng: Lng ca ti c tr cn tu thuc vo cng vic ti
s lm.
y l mt cu tr li thng minh. Bn y li cu tr li cho nh tuyn dng,
l ra h phi l ngi a ra con s v m t cng vic bn cn nhc v la chn.
y cng l cch bn c c li th ch ng khi m phn v mc lng khi
c ngh vo lm vic.
11. i vi Viettel. Lnh vc no ang to ra s cnh tranh
khc lit nht?
(Mi v tr)
Tr li mu:
Lnh vc ang to ra s cnh tranh khc lit nht i vi Viettel l vic trin khai cc
ng dng CNTT vo i sng nh dch v 3G, dch v Internet, dch v in thoi.
12. Theo bn Tp on Viettel l doanh nghip c phn, Lin
(Mi v tr)
453
doanh, TNHH hay Nh nc? Trc thuc ai qun l?

Tr s chnh u? Slogan ca Viettel l g?
Tr li mu:
Tp on Viettel l doanh nghip kinh t quc phng 100% vn nh nc. Trc
thuc B Quc phng. Tr s chnh hin S 1, Giang Vn Minh, Kim M, Ba
nh, H Ni. Slogan ca Viettel l Hy ni theo cch ca bn.
13. Nu Viettel c em i Lo Cai, in Bin, Lai Chu hoc
mt ni kh xa nh th em c chp nhn hay khng?
(Mi v tr)
Tr li mu:
Lu : Vi cu hi ny, nu bn tr li l Khng th 90% bn s b loi. V Viettel
c chin lc l vn xa, ph sng khp ton chu lc. S khng c ch cho nhng
nhn vin khng c ch hng v khng chp nhn cng tc xa nh. V di y l
cu tr li khn ngoan nht.
Trong mi hon cnh ti lun coi trng cng vic ln trn ht do , ti s c gng
thu xp vic gia nh hon thnh tt cng vic c giao. Vic Viettel c ti i
cng tc ti Lo Cai, in Bin, Lai Chu hay bt k ni u l vinh d ng thi
cng l trng trch i vi ti. Ti s c gng ht sc mnh hon thnh tt cng
vic c giao.
14. Nu bn b iu i huyn xa nht Tnh, kh khn nht
Tnh bn s ngh g? Lm g? Quyt nh ra sao?
(Mi v tr)
Tr li mu:
L mt cng dn yu nc v am m cng vic mnh chn, ti tin rng vic ti
lm gip ch cho t nc, cho cng ty v cho bn thn ti. Trong mi hon cnh ti
lun coi trng cng vic ln trn ht cho d ni ti s n l ni xa xi nht, kh
khn nht ca T quc; do , ti s c gng thu xp vic gia nh hon thnh tt
cng vic c giao.
15. Theo bn mng li ca Viettel trin khai ti u trn
ton quc v quc t?
(Mi v tr)
Tr li mu:
Ti Vit Nam: Mng li ca Viettel ph sng c 64 tnh thnh trong c nc.
Trn quc t: Mng li ca Viettel nm 2006 c mt ti Lo, Campuchia; nm
2011 ph sng ti Haiti. n nm 2012, Viettel u t sang Mozambique.
16. Bn hy nu ln nhng dch v ca Viettel ang cung cp
hin nay v Vin thng?
Nhn vin kinh

doanh
454
Tr li mu:
Cc dch v vin thng m Viettel ang cung cp hin nay gm c: internet, in
thoi c nh, truyn hnh cp CATV, truyn hnh IP Next TV, in thoi di ng,
dch v truyn s liu lin tnh, quc t, dch v hi ngh truyn hnh
17. Viettel hin nay theo bn bit ang kinh doanh nhng
ngnh ngh g?
(Mi v tr)
Tr li mu:
Viettel hin ang kinh doanh cc ngnh ngh gm c:
1) Cung cp dch v Vin thng
2) Truyn dn Bu chnh
3) Phn phi thit b u cui
4) u t ti chnh
5) Truyn thng
6) u t Bt ng sn
7) Xut nhp khu
8) u t nc ngoi
9) In n
18. Cng vic yu cu bn cn phi i li rt nhiu, nu
khng c phng tin i li bn s lm g?
(Mi v tr)
Tr li mu:
Chc chn l ti phi i mn hoc bng mi cch c c phng tin i li, v
l yu cu ti thiu ti m ng c cng vic v khng gy nh hng n
tin cng nh uy tn ca cng ty.
19. Bn c sn sng lm ngoi gi khng?
(Mi v tr)
Tr li mu:
Ti rt sn lng lm ngoi gi hon thnh tt cng vic c giao hoc theo yu
cu t xut ca ngn hng.
20. Nu trong trng hp la chn gia quyn li ca khch
hng v quyn li ca Viettel th bn s chn bn no?
(Mi v tr)
Tr li mu:
V nguyn tc lm vic m ni: Quyn li ca khch hng bao gi cng l u tin
nhng theo ti th khi gi tr quyn li l mt con s ln th ti s chn v Quyn
455
li ca ngn hng.
Nh tuyn dng lc ny c th hi thm: Nh vy l bn vi phm nguyn
tc lm vic?
Bn c th tr li l:
Nguyn tc l do bn thn chng ta t ra nhng i khi n cng nhc v khng th
p dng cho mi trng hp, bi vy nn ti ngh rng trong nhng trng hp nh
th ny cn mt cch x l ca cm tnh.
21. Nu na m khch hng gi bn gip v thit b u
cui bn s lm g?
NV Thit b u cui
Tr li mu:
Bc 1: Ti s hi thm khch hng v tnh trng ca s c, nu n gin th c th
hng dn h t khc phc
Bc 2: Nu s c cn khc phc gp v khng th tr hon th ti s thu xp n
gp khch hng.
22. Tp on Viettel hin ang c nhng n v trc thuc
no? Hy k mt s tn cng ty m em bit.
(Mi v tr)
Tr li mu:
Viettel hin ang c cc n v trc thuc sau:
1) Vin Nghin cu v pht trin Viettel
2) Cng ty Vin thng Viettel
3) Cng ty Mng li Viettel
4) Cng ty u t v kinh doanh Bt ng sn Viettel
5) Cng ty pht trin dch v mi Viettel
6) Cu lc b bng Viettel
7) Cng ty Thng Mi & Xut nhp khu Viettel
8) Nh my thng tin M1
9) Nh my thng tin M3
10) Tng Cng ty CP Bu chnh Viettel
11) Cng ty T vn Thit k Viettel
12) Cng ty C phn u t Quc t Viettel
13) Cng ty C phn Cng trnh Viettel
14) Cng ty Viettel IDC
15) Cng ty Cng ngh Viettel
456
16) 64 Chi nhnh Viettel tnh/ thnh ph

23. Viettel ang cn u t vo 1 d n c tnh chin lc,
nn c th vn cha tng lng cho bn, liu bn c chp
nhn khng?
(Mi v tr)
Tr li mu:
Ti bit rng thu nhp ca mt nhn vin c nh hng tch cc n nng sut lao
ng; xt trong yu t v m th l c s kch thch nhu cu tiu th sn phm
v kch thch nn kinh t tng trng. Vi 2 l do ny, ti ngh thu nhp ca nhn
vin nn tng xng v theo kp vi mt bng chung ca x hi, iu ny s c li
cho c ngn hng v c li cho c nn kinh t.
Vic ngn hng u t vo 1 d n chin lc v buc phi hi sinh i 1 phn li ch
ca cc cn b cng nhn vin, theo ti c th cha phi l 1 bc i hp l. C l
phi tu trng hp c th m ti s chp nhn lm vic ti ngn hng na hay
khng.
24. Nu vo Viettel, bn ch c mc lng thp hn k
vng, vy bn c tip tc ng vo lm khng?
(Mi v tr)
Tr li mu:
Phn tch: y l mt trong nhng cu hi kh nht, c bit l i vi nhng
ngi cha c nhiu kinh nghim.
iu u tin bn cn quan tm khi ng tuyn mt cng vic l bn s lm nhng
g v kh nng bn s p ng n u. Bi th bn khng nn t vn lng ln
hng u. Mt mi trng lm vic tt s bao gm 4 yu t chnh:
-
Mi trng lm vic: Liu c chuyn nghip v nng ng, c vn ha hay

khng?
Quan h vi cp trn v cc ng nghip: Nu cp trn kht khe v hay chi

mng th cho d lng cao, ti cng cm thy p lc.
Cc ch lng thng, i ng: Cho d lng bnh qun ca ngn hng thp
nhng cc ch lng thng xng ng th ti vn rt vui lng lm vic.
Lng: y s l yu t cui cng ti quan tm n.
V d 1: Thc s l ti cn thm thng tin v cng vic trc khi chng ta bt u

bn bc v vn lng bng. V vy, ti mun tho lun vn ny vo cc bui
phng vn sp ti. Nu c th, ti mun bit ngn sch ca qu cng ty dnh cho v
tr ny.
Phn tch VD1: y l mt cch tr li hay. Tr hon vic tho lun lng bng cho
ti khi bn c th nm chc l NTD s tuyn chn bn v khi bn c y t tin
thng lng lng. Bn cng cn tt c nhng thng tin cn thit trc khi
quyt nh. y khng ch l vn lng c bn m l nhng yu t quan trng
khc nh c phn, iu kin lm vic linh hot v nhng li ch khc (tin thng,
lng thng 13, c hi o to v pht trin)
457
V d 2: Ti chc rng mc lng no m cng ty ngh cng u cng bng cho

mt ngi c kh nng nh ti. Lng khng phi l iu quan trng nht i vi
ti. iu ti cn tm l c hi.
Phn tch VD2: y khng phi l cu tr li hay. R rng cu tr li ny s c li
cho nh tuyn dng v bt li vi bn. Chng l bn khng mun c tr lng
xng ng cho ti nng ca mnh hay sao?
Ngoi ra, vic bn cn lm trc khi d phng vn l nghin cu mc lng ph
bin trong ngnh ngh ca bn c lng con s mnh nn ngh.
25. Bn s lm g nu khng trng tuyn vo y?
(Mi v tr)
Tr li mu:
V d 1
Ti xc nh rng Tm kim mt cng vic ph hp l mt hnh trnh di y
chng gai v th thch. Chc chn ti vn s tip tc i tm c hi ca mnh
nhng ngn hng khc.
Ti s v nh ngy hm nay, ghi ch li nhng cu hi phng vn cu tr li, t
nhn xt nh gi v rt kinh nghim cho bn thn cho nhng ln phng vn ti.
V d 2
Ti bit rng bng chng thuyt phc nht cho mi li ni ca ti l s th hin ca
mnh khi bt tay vo cng vic. Vi cm quan ca mi ngi th s nhn nhn khc
nhau v ti v ti chp nhn iu ; ti s khng h nn ch trn bc ng mnh
chn m lun tm nim rng: D tht bi ti vn ng dy v bc tip, chng
th no c mt tng lai hon ho cho mi chng ta.
Hi kin thc nghip v

1. Ai l ng t ca nn kinh t th trng?
PV Cn b nhn
s cao cp
Tr li mu:
Adam Smith l nh kinh t chnh tr hc v trit gia o c hc ln ngi Scotland;
l nhn vt m ng cho pht trin l lun kinh t. B sch Bn v ti sn quc gia
(Inquiry into the Nature and Causes of the Wealth of Nations) gip to ra kinh t
hc hin i v cung cp mt trong nhng c s hp l ni ting nht ca thng mi
t do, ch ngha t bn, v ch ngha t do; t nn mng cho s pht trin ca nn
kinh t t c in tr thnh nn kinh t th trng nh ngy nay.
2. Bn nh ngha Bn hng l g?
NV kinh doanh
Tr li mu:
Theo ti, Bn hng l 1 qu trnh trong ngi bn tm hiu, khm ph, khi gi
v p ng nhng nhu cu hay c mun ca ngi mua p ng quyn li tha
458
ng, lu di ca c 2 bn
3. Hnh nh ca mt doanh nghip l g? Lm sao gy
dng c mt hnh nh doanh nghip tt p?
NV kinh doanh
Tr li mu:
Chnh l ci cch m khch hng nhn nhn v chng ta.
c mt hnh nh doanh nghip tt p trong mt khch hng, ta cn phi xy dng
cho mnh mt Bn sc (hay vn ho) doanh nghip. N bao gm: (1) gi tr ct li,
(2) thi , (3) cc yu t ha v (4) truyn thng:
4. Maketting l g? Nhng hot ng c bn nht trong
Maketting hin ti?
NV kinh doanh
Tr li mu:
Marketing l nhng vic bn lm tm hiu khch hng ca mnh l nhng ai, h
cn g v mun g, v lm th no p ng nhu cu ca h ng thi to ra li
nhun.
Marketing c nhng hot ng c bn nht, l:
1) Cung cp sn phm v/ hoc dch v m khch hng cn;
2) a ra mc gi khch hng chp thun tr;
3) a sn phm/ dch v n vi khch hng;
4) Cung cp thng tin v thu ht khch hng h mua sn phm v dch v ca
bn.
5. Mt Khch hng vo ca hng mun mua mt my
Laptop tt nhng ti tin ca h ch mua mt my c
gi tr thp hn? Bn s lm g v lm nh th no
ngi Khch hi lng v mua hng ca bn?
NV kinh doanh
Tr li mu:
Bc 1: Ti s tm hiu xem nhu cu ca khch hng l cn dng laptop vo nhng
cng vic g? Ci no l thng xuyn lin tc, mc quan trng th no?
Bc 2: Sau khi tm hiu c ti tin m h sn sng thnh ton, ti s tip tc t vn
cho h nhng dng laptop tng t, c gi thnh thp hn m vn m bo c
ng nh mong mun ca khch hng.
6. Cho bn mt sn phm c th, thng ip bn gi ti
Khch hng l g bn bn c sn phm y?
NV kinh doanh
Tr li mu:
L do mt khch hng mua mt sn phm l v n mang li mt gi tr li ch thit
459
thc no cho h. V vy, thng ip m ti gi ti khch hng ca mnh chnh l

gi tr li ch cao nht m h c tn hng, cao hn mi sn phm cnh tranh
khc.
7. Mordem. Chc nng ca Mordem l g?
Nhn vin IT
Tr li mu:
Modem (vit tt t modulator and demodulator) l mt thit b iu ch sng tn hiu
tng t nhau m ha d liu s, v gii iu ch tn hiu mang gii m tn
hiu s. Mt th d quen thuc nht ca modem bng tn ting ni l chuyn tn hiu
s '1' v '0' ca my tnh thnh m thanh m n c th truyn qua dy in thoi ca
Plain Old Telephone Systems (POTS), v khi nhn c u kia, n s chuyn m
thanh tr v tn hiu '1' v '0'. Modem thng c phn loi bng lng d liu
truyn nhn trong mt khong thi gian, thng c tnh bng n v bit trn giy,
hoc "bps".
8. Ai s l ngi cui cng nh gi cht lng sn phm v
dch v ca chng ta?
NV kinh doanh
Tr li mu:
Chnh khch hng s l ngi cui cng nh gi cht lng sn phm v tr lng
cho chng ta.
Mt s cu hi phng vn ting Anh

Hi kin thc nghip v
1. Please write about 200 words on your understanding
about marketing mix of service
V tr
NV kinh doanh
Bi lun mu:
The marketing mix is a business tool used in marketing. The marketing mix is often
synonymous with the four Ps: price, product, promotion, and place.
Product - is the item being sold to the customer in exchange for money, its features
and design need careful consideration. Whether the firm is manufacturing the product
or purchasing the product for resale, they need to determine what product features
will appeal to their target market.
Price - There are lots of different pricing strategies but every strategy must cover at
least your costs unless the price is being used to attract customers to the business
(loss leader pricing). A product is only worth as much as people are prepared to pay
for it. The amout your target market are prepared to pay for your products/services
depends on product features and the target market's budget. You will also need to
460
consider competitor pricing and factors within your marketing environment.

Place - The Place element of the marketing place is about where the product is made,
where is it stored and how is it transported to the customer. The place for each of
these things should ensure that the product gets to the right place at the right time
without damage or loss
Promotion - A successful product or service means nothing unless the benefit of
such a service can be communicated clearly to the target market. Promotion is any
activity to raise awareness of a product or to encourage customers to purchase a
product.
2. What is the purpose of the SDCCH
Nhn vin c in
Tr li mu:
SDCCH dynamic adjustment can optimize the utilization of traffic channels and
signaling channels. It can also reduce the congestion rate of the SDCCH, the number
of SDCCHs to be configured, the impact on the system performance, and the
requirement for the accuracy of the required SDCCHs.
For example, if the TCHs are idle but the SDCCHs are congested because the traffic
volume of short messages increases or because the traffic peak hour bursts, the MSs
may not be able to apply for SDCCHs and cannot access the network. After SDCCH
dynamic adjustment is applied, the system capacity and call completion rate can be
increased
3. Translate into Vietnamese
in t vin thng
Local Area Networks (LANs) may be defined as transmission and switching systems
that provide high-speed communication between devices located on a single site. This
could be an office complex, an industrial estate, a college campus or any closely
linked group of buildings in which a variety of workstations need to communicate
with each other. A typical LAN may cover a distance ranging from a few metres to
around ten kilometres.
As much of our daily work in the office involves using different kinds of
communication media. LANs have been seen to be particularly useful in the fields of
office automation (OA) and distributed data processing (DDP). Several studies ha ve
shown that there are four fundamental levels of communication in office systems:
1) Communication within a group, which could be a particular department in a
company. The distance of transmission ranges from a few metres to about one
hundred metres.
2) Communication with other internal groups or departments in the same
company. The transmission distance ranges from a few hundred metres to
perhaps two or three kilometres.
3) Communication with branch offices of the same company. The distance here
461
ranges from a few dozen kilometres to hundreds of kilometres.

4) Communication with the outside world. The transmission distance ranges
from a few kilometres to thousands of kilometres.
Typically we find that about 50% of all office communication circulates within one
geographic site and that 70% of all communication circulates within the same
company Only 30% ever goes beyond the company into the outside world, to
customers and suppliers, for example
Dch mu:
Mng cc b (LAN) c th c nh ngha nh l cc h thng chuyn mch v
truyn dn cung cp ng truyn thng tin tc cao gia cc thit b ti mt im
n l. c th l mt t hp vn phng, khu cng nghip lin hp, trng i hc
hoc bt k mt khu nh rt gn nhau m trong cc trm lm vic khc nhau cn
thit lin lc vi nhau. Mng LAN in hnh c th tri di mt c ly trong khong
t vi mt n 10 kilmt.
Do hu ht cng vic hng ngy ca bn trong vn phng i hi phi s dng cc
loi phng tin truyn tin khc nhau, cc mng LAN tng c s dng c bit
c hiu qu trong lnh vc t ng ho vn phng (OA) v x l d liu phn tn
(DDP). Nhiu nghin cu ch ra rng c bn mc c bn ca truyn tin trong cc
h thng vn phng:
1) Truyn tin trong nhm c th l cc phng ban c bit trong mt cng ty. C
ly truyn trong phm vi t vi mt n khong 100 mt.
2) Truyn tin vi cc nhm ni b khc hay cc phng ban trong cng mt cng
ty. C ly truyn c th trong phm vi t vi tr m mt n khong 2 hoc 3
kilmt.
3) Truyn tin vi cc vn phng chi nhnh ca cng mt cng ty. C ly truyn
y trong phm vi vi chc kilmt n hng tr m kilmt.
4) Truyn tin vi th gii bn ngoi. C ly truyn trong phm vi t vi kilmt
n hng nghn kilmt.
Chng ta thy rng in hnh m ni, khong 50% tng s lin lc vn phng khoanh
vng trong mt khu vc a l v 70% tng s lin lc nm trong mt cng ty. Ch
30% l vt qu phm vi mt cng ty ra th gii bn ngoi, v d ti cc khch hng
v cc nh cung cp.
in t vin thng
Fibre-optic communications, in which electrical signals are converted into pulses

of light that are squirted along very thin glass pipes, have several advantages over
conventional copper cables:
The signal fades (attenuates) less so repeaters can be more widely spaced.
Fibres can carry a lot of information.
462
Most fibres are made from silica, which is very cheap. At present a kilometre
costs 1,000
or more but when they are produced in bulk, this figure should come down to
as little as 25.
Fibres are immune to interference and crosstalk.
The material is lightweight and flexible. A 500m fibre weighs about 25kg; a
coaxial cable of the same length weighs 5 tons.
Although ordinary glass can only support effective light transmission for a few
tens of metres, optical fibres, which are made of pure glass, can carry light signals for
up to 50 km without amplification. Silica glass fibre has two components- the highly
transparent core at the centre and the opaque surrounding called cladding.
Three main types of fibre are possible: stepped-index monomode, stepped-index
multimode and graded-index multimode. Stepped-index fibres proceed from
transparency to opaqueness in straight, defined bands while graded-index fibres go
progressively from transparency to opaqueness. Monomode fibre has a very narrow
core - such a fibre can support just one guided electromagnetic mode. In a
multimode fibre, up to 500 light rays, each of slightly different wavelengths, pass
through.
Dch mu:
Thng tin si quang m trong cc tn hiu in c chuyn thnh cc xung
nh sng chy trong cc ng thu tinh rt mng, c mt s u im so vi cc cp
ng thng thng:
Tn hiu bin i (suy hao) t h n, v th cc b lp c th t xa nhau hn.
Cc si c th mang nhiu thng tin hn.
Hu ht cc si c lm t silic ioxyt, gi rt r. Hin nay, 1km gi 1000

bng hoc t hn, nhng khi sn xut vi s lng ln, gi c th gim thp
ti 25 bng.
Si chng c nhiu v s xuyn m.
Vt liu nh v mm do. C 500m si nng khong 25kg; cp ng trc c

cng di nng ti 5 tn.
Mc d thu tinh thng thng ch c th truyn dn nh sng t cht lng

trong vng vi chc mt, nhng si quang c lm bng thu tinh nguyn cht, c
th ti cc tn hiu nh sng trn qung ng di n 50km m khng cn khuych
i. Si thu tinh silic ioxyt c 2 phn - phn li c trong sut cao nm trung
tm v phn c bao quanh gi l v.
C th phn thnh 3 loi si chnh: si n mode chit sut phn bc, si a
mode chit sut phn bc v si a mode chit sut bin i u. Cc si chit sut
phn bc c chit sut thay i t li ti v theo nhng bc thng xc nh cn cc
463
si chit sut bin i u c chit sut bin i tng dn t li ra v. Si n mode

c li rt b si nh vy ch c th truyn c 1 ch in t c nh
hng. Trong si a mode, c th lan truyn c 500 tia sng, mi tia c bc
sng khc nhau rt t.
in t vin thng
Communicating by radio is a method of sending or receiving sounds, pictures and

data through the air by means of electrical waves. We use the airwaves for many
purposes: broadcasting most of our local and national radio and TV stations, in our
mobile radio and telephone services, and to communicate on a global s cale through
distant satellites, which act as a kind of reflector in the sky, redirecting the
information we send up to them.
Another important use of this means of communicating is in shipping. A ship that
is in difficulty can call the nearest coast station, giving details of its situation and, if
necessary, ask for help. We call this "ship to-shore" radio. Radio can ensure greater
safety in navigation (for example, to warn of bad weather or of hazards in the
shipping lanes) and it enables large amounts of information to be sent over land or
water without the support of several hundred kilometres of wires and cables. Radio
networks can, therefore, be cheaper to install but often have fewer circuits than cable
links. Radar systems also enable air-traffic controllers to follow and guide the flight
paths of planes from take-off to landing.
Dch mu:
Thng tin v tuyn l mt phng php pht hay thu m thanh, cc hnh nh v
s liu trong khng gian nh cc sng in t. Chng ta s dng sng khng trung
cho nhiu mc ch: thng tin qung b i vi hu ht cc tr m v tuyn v truyn
hnh a phng cng nh quc gia, trong cc dch v in thoi v v tuyn di
ng, v thng tin lin lc trong phm vi ton cu nh cc v tinh tm xa, cc v
tinh ny ng vai tr nh mt vt phn x trn tri, chuyn tip nhng thng tin
chng ta gi ln .
Mt ng dng quan trng khc ca phng tin thng tin ny l i vi tu
thuyn. Mt con tu gp kh khn c th gi ti trm b bin gn nht, thng bo chi
tit tnh trng ca n v nu cn, yu cu c gip . Chng ta gi l lin lc
v tuyn tu ti b. Lin lc v tuyn c th m bo s an ton cao hn trong
hng hi (v d: cnh bo thi tit xu hoc nhng nguy him trn cc tuyn ng
bin) v n cho php truyn ti mt lng thng tin ln trn mt t hay mt nc
m khng cn s tr gip ca hng trm kilmt cp v dy. V vy, mng lin lc v
tuyn lp t c th r hn tuy nhin thng c t knh hn so vi kt ni dng cp.
Cc h thng raa cng cho php cc nhn vin iu khin giao thng hng khng
theo di v hng dn cc ng bay cho cc my bay t khi ct cnh n khi h
cnh.
in t vin thng
464
A communication satellite is, in essence, a microwave relay station which

receives signals in a given frequency band and retransmits them at a different
frequency to avoid problems of interference between the weak incoming signal and
the powerful retransmitted signal. The equipment which receives a signal, amplifies
it, changes its frequency and then retransmits it, is called a transponder. A satellite
can handle large amounts of traffic which it can send over vast areas of the Earth. It
therefore represents a relatively cheap way of transmitting information over long
distances. For countries which do not already have sophisticated cable or microwave
networks the use of a satellite can be extremely beneficial as it can be used in their
place.
The first satellites were seen as a way of communicating with people who lived in
isolated area of the world. As a result, earth stations began to appear in the remotest
parts of the globe. The cost of satellite communications began to fall steadily and
consequently, satellites have to compete with submarine cables as a way of linking
continents cheaply. With the arrival of optical fibre undersea cables, however, a more
balanced division of intercontinental circuits between the two is likely. Satellites
were soon used to broad cast TV programmes "live" from one side of the Earth to the
other, and then to link up computer terminals in different parts of the world. The use
of digital transmission and multiplexing techniques has led to an enormous increase
in the capacity of satellites.
Satellites are not simply replacements for point-to-point terrestrial lines. They have
several unique properties, among which the most important are:
270 millisecond propagation delay caused by the distance the signal has to
travel (80 000 km - 300 000 km /sec = 0.27 seconds).
the possibility of very high bandwidths or bit rates if the users can avoid local
loops by having an antenna on his premises, or a radio link to an earth station
antenna.
the special security problems that are posed when information is broadcast
through a satellite.
Dch mu:
Mt v tinh lin lc, v thc cht, l trm tip sng vi ba v i vic thu tn hiu t
mt di tn cho trc v pht li chng cc tn s khc nhm trnh can nhiu gia
tn hiu thu yu v tn hiu pht mnh. Thit b thu tn hiu, khuych i, i tn v
sau pht li c gi l thit b pht p. Mt v tinh c th iu khin mt lng
ln lu lng v c th gi chng trn nhng vng rng ln ca tri t. V vy, n
i din cho cch truyn thng tin tng i r khong cch ln. i vi nhng
quc gia khng sn c mng cp tinh xo hoc sng vi ba, vic s dng v tinh c th
em li li nhun to ln v v tinh c th dng thay th cho cc mng .
Cc v tinh u tin c c xem nh l phng thc lin lc vi nhng ngi
sng nhng vng bit lp trn th gii. Kt qu l cc trm mt t bt u xut
hin nhng phn xa nht ca a cu. Cc ph thng tin v tinh gim u v do
465
cc v tinh phi cnh tranh vi cp bin lm mt phng thc r trong kt ni

lc a. Tuy nhin, vi s xut hin ca cp quang bin, c v c s phn nh cn
bng hn gia hai loi mng trong kt ni xuyn lc a. Ngay sau v tinh bt u
c s dng truyn cc chng trnh v tuyn trc tip t mt ni n ni khc
ca tri t, v ri c s dng kt ni cc u cui my tnh nhng ni khc
nhau trn th gii. Vic s dng k thut truyn dn v ghp knh lm tng rt
nhiu kh nng ca v tinh.
Cc v tinh khng d thay th cho cc ng dn im ni im trn mt t. Chng
c mt s c tnh ring, trong nhng im quan trng nht l:
tr ng truyn 270 mili giy do khong cch m tn hiu phi truyn

qua (80.000 km - 300.000 km/giy = 0,27 giy).
Kh nng t di thng rng hoc tc bit rt cao nu ngi s dng c th

trnh mch vng cc b bng cch s dng mt anten trn nc nh hoc c
mt kt ni v tuyn t i anten ca trm mt t.
Cc vn bo mt c bit c t ra khi thng tin c truyn i qua mt

v tinh.
Cng ngh thng tin
A computer is a machine with an intricate network of electronic circuits that

operate switches or magnetize tiny metal cores. The I switches, like the cores, are
capable of being in one of two possible I states, that is, on or off; magnetized or
demagnetized. The machine is capable of storing and manipulating numbers, letters,
and characters.The basic idea of a computer is that we can make the machine do what
we want by inputting signals that turn certain switches on and turn others off, or that
magnetize or do not magnetize the cores.
The basic job of computers is the processing of information. For this reason,
computer can be defined as devices which accept information in the form of
instructions called a program and characters called data, perform mathematical and/or
logical operations on the information, and then supply results of these operations. The
program, or part of it, which tells the computers what to do and the data, which
provide the information needed to solve the problem, are kept inside the computer in
a place called memory.
A computer can solve a series of problems and make hundreds, even thousands,
of logical decisions without becoming tired or bored. It can find the solution to a
problem in a fraction of the time it takes a human being to do the job.
Dch mu:
My tnh l c my c mt mng cc mch in t phc tp iu hnh cc cng
tc hay t ha cc li kim loi nh t. Cng tc cng nh li t, c kh nng mt
trong hai trng thi, tt hoc m, t ha hay b kh t. My c kh nng lu tr v
thao tc cc con s, mu t v k t. nim c bn v my tnh l ta c th khin
466
my thc hin nhng iu mnh mun bng cch a vo cc tn hiu m cng tc

ny, tt cng tc kia, hoc t ha hay kh t cc li t.
Cng vic c bn ca my tnh l x l thng tin. V l do ny my tnh c th
c nh ngha nh l thit b tip nhn thng tin di hnh thc cc ch th c
gi l chng trnh v cc k t gi l d liu, thc hin cc php tnh logic v/hoc
ton hc v thng tin ri cho kt qu. Chng trnh hay mt phn chng trnh ra
lnh cho my nhng iu cn thc hin, v d liu vn cung cp thng tin cn
gii quyt vn , c lu vo my tnh ti mt ni gi l b nh.
My tnh c th gii mt lot bi ton v a ra hng trm thm ch hng ngn
quyt nh hp l m khng h mt mi hay bun chn. N c th tm gii p cho
mt bi ton trong mt thi gian rt ngn so vi thi gian con ngi phi mt. My
tnh c th thay th con ngi trong nhng cng vic bun t hng ngy.
Cng ngh thng tin

A black box
Many people do not understand how a system works, yet they know that if the
system is given a certain input it will produce a certain output. For example, in a
recorded music system when a CD is placed in the CD player and the play button is
pressed, the music will be heard.
Most people are not concerned with how the CD player works. A system such as
this can be called a 'black box' because the internal components of the system are
not fully understood by most people. Their main concern is that the system
accomplishes its task.
Dch mu:
Hp en
Nhiu ngi khng hiu mt h thng lm vic nh th no, tuy nhhin h bit
u vo v u ra ca h thng . V d nh trong mt h thng ghi m, khi mt
chic a CD c a vo trong u a v nt bt c n th ta s nghe thy nhac.
Hu ht mi ngi u khng quan tm xem u a lm vic th no. Mt h
thng nh vy c gi l hp en bi cc thnh phn ca h thng khng c mi
ngi bit n. iu quan tm chnh l h thng thc hin c tc v ca n.
Cng ngh thng tin
These computers can be of two types: digital or analog. The digital computer or
general purpose computer as it is often known, makes up about 90 percent of the
large computers now in use. It gets its name because the data that are presented to it
are made up of code consisting of digits single character numbers. The digital
computer is like a gigantic cash register in that it can do calculations in steps, one
after another at tremendous speed and with great accuracy.
Digital computer programming is by far the most commonly used in electronic
467
data processing for business or statistical purposes. The analog com puter works
something like a car speedometer, in that it continuously works out calculations. It is
used essentially for problems involving measurements. It can simulate, or imitate
different measurements by electronic means. Both of these computer types the digital
and the analog - are made up of electronic components that may require a large room
to accommodate them. At present, the digital computer is capable of doing anything
the analog once did.
Moreover, it is easier to program and cheaper to operate. A new type of scientific
computer systems called the hybrid computer has now been produced that combines
the two types into one.
Dch mu:
My tnh ln c hai loi: My tnh k thut s v my tnh tng t. My tnh k
thut s hay thng c bit n vi ci tn my tnh a nng, chim khong 90%
s lng my tnh ln ang s dng hin nay. S d n mang tn k thut s l bi v
d liu a vo my c cu thnh t mt m bao gm nhiu ch s.
My tnh k thut s ging nh mt c my tnh khng l, c th thc hin
tnh ton theo tng bc, bc ny sau bc kia vi tc rt ln v chnh xc
cao. Vic lp trnh my tnh k thut s hin tr nn thng dng nht trong x l d
liu in t nhm mc ch kinh doanh v thng k. My tnh tng t hot ng na
n nh ng h o tc ca xe t ch n thc hin tnh ton mt cch lin tc.
My tnh tng t ch yu gii cc bi ton lin quan n o lng. N c th m
phng hoc bt chc cc kiu o lng khc nhau bng phng tin in t. C hai
loi my tnh My tnh k thut s v my tnh tng t - u c cu thnh t
cc linh kin in t nhiu n mc phi cn mt cn phng ln mi c th cha ht
chng. Ngy nay my tnh k thut s c kh nng lm bt c cng vic no m my
tnh tng t tng lm.
Hn na n li rt d lp trnh, ng thi vn hnh vi gi r hn. Gi y ngi
ta sn xut mt dng h thng my tnh khoa hc mi gi l my tnh lai, kt hp
c hai loi my tnh trn l mt.
Cng ngh thng tin
The memory of the first computers was made up of a kind of grid of fine vertical
and horizontal wires. At each intersection where the wires crossed, there was a small
ferrite ring called a core (hence the name "core memory") which was capable of
being either magnetized or demagnetized. Every intersection had its unique address:
consequently, when an electrical current was passed through the wires, the
magnetized as well as the unmagnetized cores were identifted by their respective
addresses. Each core represented a binary digit of either 0 or 1, depending on its state.
Early computers had a capacity of around 80,000 bits; whereas now, it is not
surprising to hear about computers with a memory capacity of millions of bits.
This has been made possible by the advent of transistors and by the advances in
468
the manufacture of miniaturized circuitry. As the result, mainframes have been

reduced in both size and cost. Throughout the 1950s, 1960s and up to the mid 1970s,
core memory dominated the market.
Dch mu:
B nh ca my tnh u tin c ch to bng mt loi mng li lm bng
dy kim loi mnh an ngang dc. Ti mi im ni cc dy giao nhau c mt vng
ferit nh gi l li (do vy c tn l b nh li t) c kh nng t ho hoc kh t
c. Mi giao im c mt a ch duy nht, do khi dng in chy qua dy, cc
li t b ho cng nh kh t c nhn ra qua a ch ring ca chng. Mi li t
c tiu biu cho mt s nh phn 1 hoc 0, tu theo trng thi ca n. Cc my tnh
ban u c khong 80.000 bit trong khi hin nay chng c g ng ngc nhin khi
nghe v b nh hng triu bit.
iu ny c th thc hin c do s ra i ca transitor v do s ch to cc
mch c thu nh. V th my tnh ci gim bt kch c cng nh gi c. Sut
nhng nm 50, 60 v cho n gia nhng nm 1970 b nh li t vn chim lnh
trn th trng.
Cng ngh thng tin
Tapes are an example of sequential-access memory technology; an example of

random-access or direct-access secondary memory devices is the magnetic disk. It
provides a large amount of storage and rapid retrieval of any stored information. All
disks are made of substance coated with metal oxide, and can therefore be
magnetized.
Magnetic disks are of two kinds, namely floppy and hard. The hard disks, in turn,
are subdivided into fixed-head and moving-head disks which are either cartridge or
pack. Floppy disks, or diskettes as they are called, are made from plastic, which
makes them very light, flexible, are quite inexpensive, whereas hard disks are made
from a rigid material.
A disk cartridge is made of a circular disk called a platter, about the same size as
a long-playing record, which can be magnetized on both sides. When a number of
these circular platters are stacked one on top of the other, they are called a disk pack.
How many platters there are in a disk pack varies depending on the manufacturer
and the model.
Dch mu:
Bng t l mt v d v cng ngh b nh truy cp tun t, mt v d v tun t
cc b nh ph truy cp ngu nhin hoc truy cp trc tip l a t. N cung cp mt
s lng lu tr ln v tm kim nhanh bt c thng tin no lu. Tt c cc a
c lm bng mt cht c trng xit kim loi nn c th t ho c.
a t c hai loi, a mm v a cng. a cng ln lt c chia nh thnh
a c u c nh v a c u di ng gm hp a hay b a. a mm hay cn
gi l diskette lm bng cht do nn nh, khng t tin, trong khi a cng c
469
lm t cht liu cng. Hp a c lm bng a trn hay cn gi l a ghi, cng c

vi mt loi a ht c nhi u bi ht, quay 30 pht mi mt, c th c t ho c
hai mt. Khi mt s tm ghi ny c xp chng ln nhau, chng c gi l b a.
S lng a trong tng b a s thay i theo tng nh sn xut hoc kiu mu.
Mt ghi ca a c nhng vng ng tm gi l rnh ging nh rnh trong a
ht. Thng tin c lu tr trn rnh c t ho gi l bit. Nhng bit ny ging nh
bit trong b nh chnh v c nh v trn rnh sao cho c 8 bit to thnh mt byte.
Cng ngh thng tin
Mice are so widely used in graphics applications because they can do things that
are difficult, if not impossible, to do with keyboard keys. For example, the way you
move an image with a mouse is to put the pointer on the object you want to move,
press the mouse button and drag the image from one place on the screen to another.
When you have the image where you want it, you release the mouse button and the
image stays there. Simi larly the mouse is used to grab one corner of the image (say
a square) and stretch it into another shape (say a rectangle).
Both of these actions are so much more difficult to perform with a keyboard that
most graphics programs require a mouse. The buttons on the mouse are used to select
items at which the mouse points. You position the pointer on an object on the screen,
for example, on a menu or a tool in a paint program, and then you press the mouse
button to 'select' it. Mice are also used to load documents into a program: you put the
pointer on the file name and double-click on the name - that is, you press a mouse
button twice in rapid succession.
Dch mu:
Chut c s dng rng ri trong cc trnh ng dng ho bi v chng c th
thc hin c nhng vic m chng ta kh c th thc hin vi cc phm trn bn
phm. Chng hn, cch m bn di chuyn mt hnh nh bng chut v r hnh nh t
ni ny n ni khc trn mn hnh. Khi bn c hnh nh ni m bn mun, bn th
nt chut v hnh nh nm ni . Tng t, chut c s dng gi mt gc
ca hnh nh (gi s hnh vung) v ko di n ra thnh mt hnh dng khc (gi s
hnh ch nht).
C hai hnh ng ny kh thc hin hn nhiu vi mt bn phm n ni phn
ln cc chng trnh ho u yu cu s dng chut. Cc nt trn chut c s
dng chn cc hn mc m chut tr vo. Bn t con tr ln mt i tng trn
mn hnh, chng hn trn mt menu hay mt cng c trong mt chng trnh v, v
sau bn nhn nt chut chn n. Chut cng c s dng ti cc ti liu
vo mt chng trnh: bn t con tr trn file v nhp p vo mt tn ngha l,
bn nhn nhanh mt nt chut hai ln lin tip.
470
IV.
LU KHI TUYN DNG VO VIETTEL
Np h s online hay offline?

- Vic np h s offline (np trc tip) hay online (np qua email) hai hnh
thc ngang nhau v u tin nh nhau. Bn np h s online vn c gi i
thi nh bnh thng.
Xc nhn khi trng tuyn:

-
Nhng ai c gi hi xc nhn thng tin (1 hoc 2 ln) v CMTND, ngy

cp, ni cp th Viettel s nhp vo phn mm, sau nu iu kin lm
vic cho Viettel th khong u cc thng mi gi i nhn vic, thng tin t
s 04.62880081
Quy nh tuyn dng:

-
Viettel quy nh, nhng ai tng lm cho Viettel (bt k cng ty con no,
trc thuc Viettel) m ngh ngang, hoc khng chp nhn phn cng cng
vic th khng bao gi nhn li na trong vng 6 thng (k c ngh trong
thi gian th vic, cha vo hp ng chnh thc)
Nu ngh ngang m di dng b p ngh (do ct gim nhn s, hoc nguyn

nhn khch quan) th c th xem xt tuyn li.
iu ng cng tc:
-
Lm Viettel a phn cc v tr u c th c iu ng cng tc xa nh

(t 2, 3 ngy n 6 thng, 1 nm, 2 nm ) bt k lc no (v nhiu l do t
nh hoc l do ch quan), thi gian lm vic khng n thun l 8h/ngy
m phi lm ngoi gi bt k khi no c s c pht sinh. C th ni Viettel
k lut cng vic nh qun i v bn s phi lm kh bn.
471
Danh mc t vit tt
CNTT
Cng ngh thng tin
KTV
K thut vin
CTCP
Cng ty c phn
PTTC
Phn tch ti chnh
CTV
Cng tc vin
PTTT
Pht trin th trng
TVT
in t vin thng
TBC
Thit b u cui
NVKD
Nhn vin kinh doanh
HI NG BIN SON
Tc gi & ch bin: Nguyn L Giang
Nhm cng tc vin

- 2013 New book Thng tin trong cun cm nang c su tm, tng hp t nhiu ngun
Chng ti nu ra cc bn tham kho v t a ra quyt nh ca chnh mnh!
Chi tit xin mi lin h Mr. Nguyn L Giang

Email: legiang127@gmail.com
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Nu bn mua sch ti ngun khc chng ti s khng chu hon ton
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thi tip theo n cho bn!
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Lp cc bo co hng thng, qu, nm theo quy nh ca Cng ty v Tp

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Chuyn vin ti chnh

Tham gia trc tip cc d n u t mi, c bit cc giao dch M&A

Phn tch nh gi cc c hi u t qua nhng phng php nh gi cng

Xy dng chin lc thu xp vn cho cc d n u t

i kho st thc t cc c hi u t qua nhng diligence projects

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Doanh thu nm 2007 ca Cng

A. Khu hao trn mt khong thi gian

Mt d n khi tnh ton c gi B. Chit khu cc li sut thp hn

A. T sut hon vn ni b IRR vt qua

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Bn s tch ly c bao nhiu

ng A c mt khon tin 150

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