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JOHN S.

MCNALLY, PMP
HILLSBOROUGH, NJ 08844
JSMCNALLY@GMAIL.COM 908-500-6175

OBJECTIVE
Director | Senior Project Manager for an organization that requires accountability, integrity, strong technical knowledge in
information technology, and demonstrated competencies for problem solving, organization, and implementation to drive
breakthrough results. Currently specializing in implementation, configuration, training and adoption of Enterprise Work
Management (AtTask).
PROFESSIONAL PROFILE
30 years experience of increasing responsibility leading technical projects and problem solving, demonstrating analytical, organization,
innovation, and communication excellence while creating efficiency to the organizations mission. A proven track record for creating cost
savings, managing risk, collaborating at all levels of organization, and embracing challenges and opportunities to grow business value.
Accountability for mission critical service, customer experience, as well as expertise in the following:
Ability to learn, embrace and leverage new technology, project management and work management tools, and champion alignment and
efficiencies in myriad of business applications. Champion for Process Improvement and Cultural Change.
Demonstration of sound decision making when presented with rapidly changing facts, effectively communicating and acting on time
sensitive critical path milestones.
Attention to detail in evaluating requirements, communicating expectations, and directing implementation plans.
Unparalleled integrity in personal conduct, relationship building, and leadership practices that attract and maintain high performing teams
and key customers.
Demonstrate ability to embrace new technology, processes, and opportunities to advance the organization through continuous learning and
accountability.
Effectively analyzes processes and procedures to produce streamlined, repeatable, and profitable operations.
Execution of projects with an ownership mentality bringing a whatever it takes commitment to delivering client and stakeholder
expectations.

ACCOMPLISHMENT HIGHLIGHTS

Strategic
Thinking/
Problem
Solving
Innovation/

Initiation

Analytical/
Organizing

Managed up to 9 projects simultaneously representing between $80,000 to $500,000 in revenue each to Cybershift.
Strategic thinking to organize PMOs, author a PM handbook bringing alignment and consistency to product delivery
Designed / implemented Project Management Office and System Development Life Cycle methods.
Managed development of an integrated portal supporting more than 200 Mellon Investor Services clients with each
implementation representing $1 Million in revenue.
Resolved client requirements against scope of work through a $30,000 custom interface.
Innovated project metrics dashboard utilizing Access SQL which provided near real time update on project status,
increasing communication to office business managers and client expectations.
Initiated Agile project management applied to business analyst teams expeditious and successful $ 1 Million
implementation of process standardization for Mellon ACS merger.
Initiated conference room pilot for a new $ 20 Million Lucent World Class Service Center (WCSC) call center and
organized the system requirements for 2,000 technicians within 3 months.
Innovation, Build the Box, exercise to engage the Campbell Soup marketing organization in a $320,000 Enterprise
Marketing Management Brand Desktop project that included Digital Asset Management and Workflow.
Initiated escalation procedures to reduced liability and risk through consistency.
Analysis of complex multi-phased project implementation ( $190,000) including a successful pilot project.
Analysis of production environment led to improvements in performance of payroll processing by more than 60%
which reduced risk of missing a critical payroll window.
Organized a 45 person Lucent/WCSC team of developers and 2,000 users spread across the US at multiple
locations for successfully completed $20Million investment
Investigated opportunities for upgrading Emblem Health production to produce $60,000 Cybershift upgrade
workaround solution in support of 4,000 users.

JOHN S. MCNALLY, PMP PAGE 2

PROFESSIONAL EXPERIE NCE


SYNCHRONNOSS TECHNOLOGIES, Bethlehem, PA Industry innovation leaders providing business and
personal cloud solutions for all your connected devices across the globe.

2014

Senior Project Manager


Assumed responsibility of the continued implementation of AtTask (Enterprise Work Management System),
adoption Training, and System Administration for the entire company (1,900+ resources).
Developed Queues, and Workflow processes for the establishment of ROM and LOE Processes (Project
Estimates) using AtTask Developed E-Staff Reports and Dashboards for Senior Executive Team using AtTask
METLIFE INC, NYC
The Direct Business Organization within MetLife has focused on the replacement of legacy systems with new WebBased Underwriting, and Case Management systems hosted by external suppliers to better position the organization
for the introduction of new products to increase insurance sales and retention where the legacy systems could not.

2013 - 2014

Senior Project Manager

Assumed responsibility of the implementation of AtTask (Enterprise Work Management System), adoption
Training, and System Administration for the entire Direct Business Organization (200+ resources).
Managed 6 staff (BAs and Project Managers) as Senior Project Manager for the PMO in support of IT projects
supporting the Direct Business initiative in replacing legacy systems

NOVEDA TECHNOLOGIES, Branchburg, NJ


Software as a Service (SaaS) for real-time, web-based energy and water monitoring.

2011 - 2013

Senior Project Manager

Designed and Implemented the Noveda Workflow process for implementation of Novedas EnergyFlow and
SunFlow products for Noveda clients.
Managed 6-10 professional staff across various groups while simultaneously managing client implementations.

CYBERSHIFT, INC., Parsippany, NJ


Software implementations of a Web-based Workforce Management system (Time Management) for numerous
Fortune 500 clients (Blue Man Group, 3M, Air Canada, Fox Entertainment, JP Morgan Chase, etc.).

2008 - 2010

Senior Project Manager

Implemented Time Management systems for workforce integration with Ceridian HR & payroll products.
Directed 6- 10 professional staff (matrix) while managing the implementation of projects.

EMC 2. INC, Consultant at AT&T Labs Florham Park, NJ


Fortune 500 enterprise develops, and supports IT infrastructure and virtual systems and services.

2007-2008

Senior Project Manager

Managed usage and legal compliance systems integrating legacy AT&T Mobile systems. Led software
development life cycle migration into AT&T network.

CMI. INC, Consultant at Honeywell Morristown, NJ


Information technology consulting firm

2006 2007

Technical Project Manager

Managed the Honeywell Human Resources Information Technology (HRIT) group system for performance and
development providing 58,000 global employees with web access for their annual review process.
Managed the Unicode Conversion and Infrastructure for an HRIT district including Off-Shore resources

MELLON INVESTOR SERVICES/ ACS , Morristown, NJ


Banking and financial services company with $25 Trillion assets under management.

2004 - 2006

Technical Project Manager

Managed integrated portal providing web access to comprehensive HR and benefits package.

CAMPBELL SOUP, Camden, NJ


Food processing company selling soup, baked snacks, and health drinks in 120 countries.

2002 2004

Project Manager

Development of the Brand Desktop central repository for digital media assets and content.

2002

JOHN S. MCNALLY, PMP PAGE 3

AT&T CONSUMER SERVICES, Somerset, NJ


Largest provider of fixed and mobile telephony in US and 7 th largest company in US.

Senior System Engineer

Defined requirements for AT&T customer self-service website

AT&T, LUCENT TECHNOLOGIES, & AVAYA COMMUNICATIONS, INC.


This represents a single career path over 19 years that followed the corporate spin-offs (starting as a
programmer/developer) .
Project Manager (1995-2001)
Managed IT implementation of web-based content management system (Interwoven Teamsite) for Avaya
Corporate portals as well as the Avaya Single Sign On application using Netegrity Siteminder.
Managed a $20 Million World Class Service Center project to support 3 call centers and 2000 agents. This was a
complex Call Center application that included Computer Telephony Integration (CTI) and Call Center application
(Vantive) integrated with Expert Systems. Responsibility included management of 12 direct reports.

EDUCATION
LIVINGSTON COLLEGE (RUTGERS UNIVERSITY), Piscataway, NJ

B.S., Computer Science (1980)

CERTIFICATIONS AND A FFILIATIONS


Project Management Professional, PMP (2004) / Project Management Institute (current thru May 2017)
Microsoft Project, certificate, Orange Belt

1982 2001

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