Professional Documents
Culture Documents
MGMT 650-851
Prof. Washah
Oct 12, 2013
Assignment 1
1. What is the difference between data and information
a. Data is facts and information has meaning and purpose
b. Information is aggregation of data in context while data is unstructured facts
c. Data is static and Information is predictable
d. Data and information are same and presented in a different format
e. Data is dynamic and Information is predictable
2. What is Knowledge management?
a. Knowledge management is the process of capturing a companys collective
expertise wherever it resides
b. Knowledge management is the process of capturing external data from the
internet.
c. Knowledge management is the process of using captured external data from the
internet.
d. Knowledge management is the process of ensuring external data exists within the
organization.
e. Knowledge management is the process of transferring data from the internet.
3. What are the overlapping factors of knowledge management?
a. People, technology
b. People, organizational processes
c. People, and information
d. People, organizational processes, technology
e. People, technology, and Information
4. Which of the following is not a force driving knowledge management?
a. Increasing domain complexity
b. Accessing Market Volatility
c. Intensified Speed of responsiveness
d. Diminishing Individual Experience
e. Increasing collaboration tools
15. Knowledge is used to create innovative products that generate revenue and profit can be
said as an ___________ of Knowledge Management
a. Indirect Impact
b. Direct Impact
c. Hybrid Impact
d. Direct recognition
e. Indirect recognition
16. The three dimensions of Knowledge Management organizational processes elements are
a. Process Effectiveness, process efficiency, and process innovation
b. Process Effectiveness, process efficiency, and process transfer
c. Process Effectiveness, process sharing, and process transfer
d. Process management, process sharing, and process transfer
e. Process Effectiveness, process efficiency, and process transfer
17. The three dimensions of Knowledge Management People are
a. Employee Learning, employee effectiveness, and employee innovation
b. Employee Learning, employee effectiveness, and employee innovation
c. Employee Learning, employee adaptability, and employee job satisfaction
d. Employee innovation, employee adaptability, and employee job satisfaction
e. Employee Learning, employee effectiveness, and employee effectiveness
18. Which of the following is not an dimension of organizational impacts of Knowledge
Management
a. People
b. Process
c. Information Technology
d. Products
e. Organizational Performance
19. Which of the following ways will NOT help enhance the employees learning and latest
knowledge in their fields?
a. Externalization
b. Knowledge Discovery
c. Internalization
d. Socialization
e. Communities of Practice
20. Performing the most suitable processes and making the best possible decisions is called
a. Innovation
b. Efficiency
c. Effectiveness
d. Internalization
e. Externalization
21. Knowledge management can impact the organizations products in which two respects
a. Value added products and Knowledge added products
b. Value added products and Solution added products
c. Decision added products and Solution added products
d. Value added products and Decision added products
e. Solution added products and Knowledge added products
22. Which of the following is not a challenge in Building Knowledge Management Systems
a. Culture
b. Knowledge Processing
c. Knowledge Evaluation
d. Knowledge Sharing
e. Knowledge Implementation
23. Ensuring that the correct system was built to meet the users expectations is called
a. Verification
b. Validation
c. Alignment
d. Projection
e. Avoidance
24. Organizing knowledge and integrating with the processing strategy for final deployment
can be defined as
a. Knowledge Processing
b. Knowledge Evaluation
c. Knowledge Implementation
d. Knowledge Sharing
e. Knowledge Application
25. In evaluating existing infrastructure, which of the following is NOT a question involved
in system justification?
a. Will current knowledge be lost through retirement, transfer, or departure to other
firms?
b. Are experts available and willing to help in building a KM system?
c. Does the problem in question require years of experience and cognitive reasoning
to solve?
d. Do we need to allocate budget for external resources (ex. Consultants)?
e. Is the proposed KM system needed in several locations?
26. Which of the following is not a feasibility question?
a. Is the project doable?
b. Is it affordable?
c. Is the project expensive?
d. Is it appropriate?
e. Is it practicable?
27. Foreseeing what the business is trying to achieve, how it will be done, and how the new
system will achieve goals can be defined as
a. Culture
b. Organization
c. Vision
d. Resource Utilization
e. Knowledge Management
28. Coding or programming the knowledge captured from the human expert is also known as
a. Knowledge Implementation
b. Knowledge Sharing
c. Knowledge Codification
d. Knowledge Capture
e. Knowledge Management