Name of Service Provider - Bharti Airtel Ltd. / Bharti Hexacom Ltd.

Details of Call Center and Appellate Authority

Service Areas

Andhra
Pradesh

Assam

Bihar &
Jharkhand

Toll Free
Alternate
Consumer
Specific Number
Care
accessible from
Number(s) at other networks
Complaint
(Postpaid
Centre(s)
Contact Centers)
(For
complaints
from Airtel
Mobile)

198

198

198

9849012345

9954012345

9934012345

Alternate
Specific
Number
accessible
from other
networks
(Prepaid
Contact
Centers)

9849098490

9954099540

9934099340

General
Information
Number (for
requests &
queries from
Airtel Mobile)
(agent access
is chargable @
0.50p/3mins)

Name, Address, Email and T. No. of Appellate

Authority

121

Pandian M,
General Manager Bharti Airtel Limited, S
plendid Towers, Opp.Begumpet Police Station,
Begumpet, Hyderabad - 500 016
appellate.andhra@in.airtel.com
9959444865

121

Brajesh Raman,
Sr. ManagerBharti Airtel Limited Bharti House,
6 mile Khanapara, Guwahati - 781022
appellate.nesa@in.airtel.com
9957599118

121

Riaz Motiwala,
General ManagerBharti Airtel Limited, Anand Vihar, 7th
Floor, Guinea Motors, West Boring Canal Rd., Patna 800001
appellate.bihar@in.airtel.com
9934844866

Service Areas

Delhi

Toll Free
Alternate
Consumer
Specific Number
Care
accessible from
Number(s) at other networks
Complaint
(Postpaid
Centre(s)
Contact Centers)
(For
complaints
from Airtel
Mobile)

198

9810012345

Alternate
Specific
Number
accessible
from other
networks
(Prepaid
Contact
Centers)

9810198101

General
Information
Number (for
requests &
queries from
Airtel Mobile)
(agent access
is chargable @
0.50p/3mins)

121

Gujrat

198

9898012345

9898098980

121

Haryana

198

9896012345

9896098960

121

Himachal
Pradesh

198

9816012345

9816098160

121

Name, Address, Email and T. No. of Appellate

Authority

Manikandan R,
Vice PresidentBharti Airtel Limited, Mobile Services,
Plot No.-16, Udyog Vihar, Phase - IV, Gurgaon - 122015
appellate.del@in.airtel.com
9958444865
Kannan A,
General ManagerBharti Airtel Limited,Zodiac Square,
2nd Floor, SG Road, Opp Gurudwara, Ahmedabad 380
054
appellate.guj@in.airtel.com 9724544865
Vivek Thapa,
Sr. ManagerBharti Airtel Limited, 85,
Durand Road, Ambala Cantt.,133001, Haryana
appellate.har@in.airtel.com 9729044865
Tushar Singh,
Vice PresidentBharti Airtel Limited, Block No. 11 A, SDA
Complex, Kasumpti, Shimla 171009
appellate.hp@in.airtel.com
9805044865

Service Areas

Jammu &
Kashmir

Karnataka

Kerala

Kolkata

Toll Free
Alternate
Consumer
Specific Number
Care
accessible from
Number(s) at other networks
Complaint
(Postpaid
Centre(s)
Contact Centers)
(For
complaints
from Airtel
Mobile)

198

198

198

198

9906012345

9845012345

9895012345

9831012345

Alternate
Specific
Number
accessible
from other
networks
(Prepaid
Contact
Centers)

9906099060

9845098450

9895198951

9831098310

General
Information
Number (for
requests &
queries from
Airtel Mobile)
(agent access
is chargable @
0.50p/3mins)

121

121

Name, Address, Email and T. No. of Appellate

Authority

Imran Khan Durrani,

Dy. General ManagerBharti Airtel Limited, B2, 3rd
Floor, South Block, Bahu Plaza, Gandhi Nagar, Jammu,
Jammu & Kashmir 180012
appellate.jk@in.airtel.com 9797344865
Mark Tavares,
General ManagerBharti Airtel Limited, 55, Divyasree
Towers, Bannerghatta Road, Bangalore 560 029
appellate.kk@in.airtel.com 9972544865

121

Ramanathan Chidambaram,
Dy. General ManagerBharti Airtel Limited,
N H Bypass Kundanoor Jn,Maradu P O Kochi
682 034.
Keralaappellate.ker@in.airtel.com
9995844865

121

Bosco Soeiro,
General ManagerBharti Airtel Limited, Infinity
Building,7th Floor,Salt Lake Electronics
Complex,Kolkata-700091 , West Bengal
appellate.wb@in.airtel.com
9831844865

Service Areas

MP &
Chattisgarh

Maharashtra &
Goa

Mumbai

North East

Toll Free
Alternate
Consumer
Specific Number
Care
accessible from
Number(s) at other networks
Complaint
(Postpaid
Centre(s)
Contact Centers)
(For
complaints
from Airtel
Mobile)

198

198

198

198

9893012345

9890012345

9892012345

9862012345

Alternate
Specific
Number
accessible
from other
networks
(Prepaid
Contact
Centers)

9893098930

9890098900

9892098920

9862098620

General
Information
Number (for
requests &
queries from
Airtel Mobile)
(agent access
is chargable @
0.50p/3mins)

121

121

Name, Address, Email and T. No. of Appellate

Authority

Abhishek Sharma,
General ManagerBharti Airtel Limited,
3rd Floor, Metro Towers, AB Road, Near Vijay Nagar,
Indore, Madhya Pradesh
appellate.mpcg@in.airtel.com
9981544865
Amit Garga,
Deputy General ManagerBharti Airtel Limited, Vega
Centre,A-Building, Shankarseth Road,
Next to Income Tax Office, Swargate,
Pune - 411 037
appellate.mah@in.airtel.com
9987244865

121

Koundinya PSR,
VPBharti Airtel Limited,7th Floor,Interface Bldg No -7,
Mindspace, Link Road, Malad (W),
Mumbai - 400064,
Maharashtraappellate.mumbai@in.airtel.com
9987244865

121

Mayuri Bharali,
Dy. General ManagerBharti Airtel Limited Modrina
Mansion , Shillong-793003
appellate.nesa@in.airtel.com
9612906264

Service Areas

Orrisa

Punjab

Rajasthan

Toll Free
Alternate
Consumer
Specific Number
Care
accessible from
Number(s) at other networks
Complaint
(Postpaid
Centre(s)
Contact Centers)
(For
complaints
from Airtel
Mobile)

198

198

198

9937012345

9815012345

9829012345

Alternate
Specific
Number
accessible
from other
networks
(Prepaid
Contact
Centers)

9937099370

9815098150

9950099500

General
Information
Number (for
requests &
queries from
Airtel Mobile)
(agent access
is chargable @
0.50p/3mins)

121

121

121

Name, Address, Email and T. No. of Appellate

Authority

Bikash Das,
Dy. General ManagerBharti Airtel Limited, Infocity
Campus,6th Floor,E-13/1,Chandak Industrial Estate,
Chandrasekharpur,
Bhubaneshwar-751024,
Orissaappellate.orissa@in.airtel.com
9937044865
Himani Bhatnagar,
Dy. General ManagerBharti Airtel Ltd Plot No.21, Rajiv
Gandhi Technology Park,
Chandigarh 160101
appellate.pb@in.airtel.com
9878444865
Rajesh Bhanot,
General ManagerBharti Airtel Limited, K-21, Sunny
House, Malviya Marg, C-Scheme,
Jaipur, RAJASTHAN
appellate.raj@in.airtel.com
9928944865

Service Areas

Tamil Nadu
(incl. Chennai)

Toll Free
Alternate
Consumer
Specific Number
Care
accessible from
Number(s) at other networks
Complaint
(Postpaid
Centre(s)
Contact Centers)
(For
complaints
from Airtel
Mobile)

198

9894012345

Alternate
Specific
Number
accessible
from other
networks
(Prepaid
Contact
Centers)

9894198941

General
Information
Number (for
requests &
queries from
Airtel Mobile)
(agent access
is chargable @
0.50p/3mins)

121

UP East

198

9935012345

9935199351

121

UP West &
Uttarakhand

198

9897012345

9897098970

121

West Bengal

198

9933012345

9933099330

121

Name, Address, Email and T. No. of Appellate

Authority

Balakrishnan J,
Vice PresidentBharti Airtel Limited, Oceanic Towers, 8th
Floor, 101 Santhome High Road, Chennai 600 028
appellate.tn@in.airtel.com
9940644865
Rajkumar Gideon,
General ManagerBharti Airtel Limited, Jehangirabad
Palace, 12, Rani Laxhmi Bai Marg, Near Tulsi Traders,
Hazrat Ganj,
Lucknow, (UP)
appellate.upe@in.airtel.com
9997444865
Shobhit Saxena,
Dy. General ManagerBharti Airtel Ltd. B38/C1, Sector
57, Noida- 201301 Uttar
Pradeshappellate.upw@in.airtel.com
9997444865
Sudipta Chatterjee,
Dy. General ManagerInfinity Building,
7th Floor,Salt Lake Electronics Complex,
Kolkata-700091, West
Bengalappellate.wb@in.airtel.com
9831844865