THE KIWI

3RD SIGNAL REGIMENT NEWSLETTER

November - December 2014
Contents

WEEKLY COFFEE
This is a great opportunity to catch up with old & new
friends in a friendly environment.
Come along for a Coffee and a Chat

Item

Page

Foreword

Whats On

4-5

Advertisements

6-9

Useful Information

10-12

Coffee Morning Every Thursday in the Beeches 1000-1200hrs

Forthcoming Events

On the last Thursday of each month the MHS Liaison Officer will conduct
a housing workshop at the Welfare Office. So come along and discus any
repair issues you may have.

The MHS CAP is also available on the following days Mon - Heath House Larkhill
Tue - The Hive, Tidworth Leisure Centre
Wed - The Hive, Bulford Beeches
Thur - 177-189 Pepper Place, Warminster
Fri - Heath House, Larkhill

See our Facebook page for

more info on all upcoming
events

This is for SFA Customers to personally discuss any SFA matters. The
CAP will be open from 1000 to 1400 .

Whats on in Wiltshire www.visitwiltshire.co.uk

For information on all Activities contact the Hive on 01980672420
Or visit our Facebook site. 3 Div HQ and Sig Regt

The PRI shop is located in

RHQ, next to Regt MT we
have loads of new stock in to
accommodate all.
1030hrs

bulford@hivegb.co.uk
The Welfare Office holds two
tickets for Cholderton Farm
come along and sign them
out. Each ticket gives free
entrance for 2 adults and 2
children.

- 1200hrs

Tue and Thurs

The Welfare Team

Foreword by Capt Alison Bunce

Dear Family and Friends,

The end of the year is drawing to a close, the Regiment has been incredibly busy this year with soldiers
deployed all over the world. We have subordinated from a Divisional Signal Regiment providing all the
real life support for the Headquarters to a Multi Role Signal Regiment under the command of 11 Signal
brigade. Everyone has had to work exceptionally hard and the Regiment has had a very successful
year. It cannot be done without the support of the loved ones of the soldiers and for that I thank you.
The Christmas party season has already started and I hope you all enjoy the festivities and have a
relaxing leave with you families. Coming back to a new year refreshed and ready for the coming years
challenges.
I have left as your Unit Welfare Officer to work in the Regional Brigade Headquarters in Tidworth where
I am working with in the Rebasing team responsible for moving all the families in Germany that are
returning to the Saisbury Plain area.
I wish you all a safe and Happy Christmas and wish you all a very Happy and Healthy New year
Best Wishes
Alison

The Welfare Team

Capt Alison Bunce

Unit Welfare
Officer

WO2 Rob Plews

Unit Welfare
Warrant Officer

Nessy Stephenson
Unit Welfare
Admin Officer

Sig Benjamin Green

Unit Welfare
Driver

Sgt Martin Staples

Unit Welfare
SNCO

For all whats on in the Salisbury area visit:

http://www.visitwiltshire.co.uk/whats-on

Salisbury Charter Market

The Charter Market is a twice-weekly retail market
held in Salisbury Market Place, and run by the City
Council. The market is held every Tuesday and
Saturday, except on the third Tuesday in October
(due to the annual Charter Fair).
Salisbury Market Place

Visit the Web for more info:

http://www.salisburycitycouncil.gov.uk/responsibilities/

SALISBURY PLAY HOUSE

MOTHERGOOSE

MAIN HOUSE
3 December 2014 - 10 January 2015
call the Box Office today on 01722 320 333

Christmas Market
This year Salisbury will be hosting
its third Christmas market bringing
with it some wonderful stalls in the
historic setting of the Guildhall
Square.

INTRODUCING
THE WELFARE WOBBLES
What is causing you the most stress? - does the current housing shortage, the extension in the mile
radius or the transformation from Modern Housing Solutions to CarillionAmey confuse you?
All your queries / questions and stressful problems will be answered on this page to assist you with
getting them resolved.
Email your concerns to Sgt Martin Staples on 3SR-UWO-SNCO@mod.uk

Dear Welfare Wobbles,

Recently I have been having problems with my boiler and it is not working as it should
be, who do I contact to rectify these issues?
CarillionAmey are now running with housing and faults as of 1st December the
numbers will stay the same and you can book your fault out as per usual - if you are
not happy with the service you are provided or they miss an appointment you can
progress with making a complain all complaints procedures can be found on their
website: www.carillionamey.co.uk
Dear Welfare Wobbles,
Lately I have been having issues with my front door as the lock does not always work,
do I need to pay for my own locksmith?
You can book the fault out with CarrilionAmey the numbers are the same as before you
would have received all the information on booking faults out with your welcome pack
when you moved in. Dependant on the fault and if it is a priority the contractor will
come and fix it within an allocated time slot. If the fault is not affecting the security of
the property then it will be logged as a routine fault. You are free to call a locksmith if
you wish but you will have to pay the costs and these cannot be reimbursed.
Dear Welfare Wobbles,
I would like to re-decorate my kitchen, am I allowed to do so, and if so can I decorate it
however I like?
As a licensee you are free to make the house your home but any changes you make
will have to be put back to the original speck as when you first moved in. for more
information have a look on the CarillionAmey website: www.carillionamey.co.uk
Dear Welfare Wobbles,
My husband is away on exercise at the moment and I dont drive, but I need to get to
hospital appointments will you take me?
Unfortunately the Welfare are unable to take Wives/Partners and dependants for
routine appointments due to insurance reasons there are however many good public
transport links to enable you to get to your appointments. For information on public
transport have a look at the Wiltshire council website:
www.wiltshire.gov.uk/parkingtransportandstreets/publictransport
5

3 Signal Regiment

PRI Marquee Hire

A 12m x 24m Rectangular Marquee

500 plain
700 with liner
For further information please contact;
Capt. Gronn via Nessy on 01980 672365

ITEMS FOR USE FROM THE WELFARE OFFICE

The new PRI minibus is a Ford Toreno 9-seater, which can be driven by
anyone on a normal car licence. Daily hire charge of 30 for 3DSR activities
and 50 for personal use and all other units.
For further details please contact the MT on 01980 672468/3308
Rug Doctor is an easy to use Carpet and Upholstery cleaner that can
be booked from the welfare office at an unbelievable price of 15 a day
or 35.00 for the weekend.
A deposit of 50.00 is required, which will be handed back on return of
a clean and damage free item! Cleaning Fluids are provided at an
extra charge of 5.00 and must be used with this machine. All costs
are to sustain the upkeep of the Item.
This Panasonic Full HD Video Camera can be booked
out for a donation of just 5.00 per day
With its built in Memory you can record those
Memorable moments at the touch of a button. Also
comes with Tripod. Ideal for the festive season

Or why not try out this Nikon 26x Optical zoom Camera with
memory card so you can easily transfer all your happy snaps
to your computer and pass on to your friends and family for a
donation of just 5.00 per day. Record your happy snaps this
Xmas.
We have two new Bouncy Castles, a 12 x 12 and an 18 x 24 ideal
for a birthday party in your Garden. Please contact the welfare
office for more information. 12 x 12 hire 50.00 18 x 24 hire 60.00
Terms and Conditions are to be signed, prior to using all items.
As with all Bouncy CastlesThere is a requirement to ensure you have personal
liability insurance to cover any injuries. You will not be able to use it if you don't
so please check with your insurance company first and bring confirmation with
you

For more information on the above items please pop into the Welfare office or give us a ring to
book your item.
All monies made on the use of our items will go to their upkeep and will give us the
opportunity to purchase more items for the good and benefit of the Regt.
DEPENDANT ID CARDS
1.
Pop into the Welfare Office with your partner or failing that your passport and a recent utility
bill. This will be used to confirm identity and relationship to a serving soldier.
2.
Unit Welfare Team will then complete the initial paperwork and issue you with the
relevant certificate to take to Tidworth.
3.
Visit the pass office in Tidworth and have your pass issued. The whole process on
arrival takes around 5 minutes. Address is as follows:
The Garrison Vetting Office
The Stables, Jagdalik Road, Tidworth
SP9 7AL Tel No: 01980 603001
Opening Hours: MonFri 0900 1330 hrs
7

CONTACT SSAFA PLAINS COORDINATOR on:

07979374864

Army Families Federation

Salisbury Plain Co-ordinator

Carol Morris
Tel: 07527 492783 Email:
salisburyplain@affgb.org.uk

Thank you for supporting The Trussell Trust.

If you'd like to give offline, please make cheques payable to 'The Trussell Trust' and send them to: The Trussell
Trust, Unit 9, Ashfield Trading Estate, Ashfield Road, Salisbury SP2 7HL

Thank you!

Join us on facebook Follow us on Twitter

To plan your journey please follow the link below, it gives you a step by step guide and it is easy to
use. So if you cant drive and want to get from A - B using public transport then use this site.
http://www.transportdirect.info/web2/JourneyPlanning/home.aspx?repeatingloop=Y

ARMY WELFARE SERVICE (AWS)

AWS aim to provide a Welfare Support Service to assist with the challenge that arise in personal
and service lives. If you wish to contact us please visit our website for information.
www.modoracle.com/service_welfare/aws.html Tel: Tidworth 01980 656789

What now? Are you a young Mum or Dad to be, or looking for extra support?
Come and join one of our small and relaxed groups providing information
on birth, baby care and becoming a parent.
Sessions are free and lunch is provided at the first session!
Future Groups All sessions run from 10.00 12.30

For more information, or to be referred onto one of these courses, please speak to your
Community Midwife or phone 01722 425177 (Salisbury Hospital maternity reception)
in partnership with Salisbury Children Centres

and

AFF is a registered charity that acts as a unique two-way communications link between the British Army
and its families. Find out more about AFF and its worldwide service to Army families on this website,
including: where and how to find us; how we represent your views and raise your concerns; how to access
our training and employment advice; and the latest news, including the AFF Families' Journal, YOUR
magazine
2012 army families federation / Registered charity No. 291202
AFF, IDL 414, Floor 1, Zone 7, Ramillies Building, Marlborough Lines,
Monxton Road, Andover SP11 8HJ

The Support Hub

Tedworth House, Tedworth Park, Tidworth, Wiltshire, SP9 7AJ
What is the Support Hub?
The Support Hub offers a service to residents and visitors of Tedworth House, serving wounded, injured
and sick Servicemen and women; veterans; families and carers.
It serves all three services and is made up of a range of Service Charities and organisations that
collectively offer advice and guidance on a multitude of issues that you might face, some of which are
Money

Housing

Health

Social Time & Respite

Important The Support Hub offers information, advice and guidance on a

wide range of issues. If you are facing any difficulties not listed above, this
does not mean we cannot help. Please let us know and we will help in every
way possible.

How can I access the Support Hub?

Opening hours: Monday Friday, 09:00 17:00
Residents & Visitors can request support via Reception Tel: (01980) 844224 / 844225
Email: support.hub@h4h-tedworthhouse.org.uk
Send a completed Request for Support Form to Tedworth House (address above)
Web: www.helpforheroes.org.uk

HELPLINE INFORMATION
POLICE.

HELP & HEALTH

Amesbury
Salisbury
Wilton
Crime stoppers
MoD Police
Wiltshire Police

0845 408 7000

0845 408 7000
0845 408 7000
0800 555 111
01980 603099
101

ADVICE
Citizens Advice
Trading Standards
CAB Devizes

0844 3752775
08451 201202
01380 728771

ANIMALS
Lost & found
RSPCA
Wildlife Rescue

01722 502306
0800 1234999
01980 862291

TRAVEL
Travel Line
National Express
Rail Information
Wilts & Dorset Bus

0870 6082680
08705 808080
08467 484950
01722 338955

TOURIST INFORMATION
Amesbury
01980 622833
Fordingbridge
01425 654560
Mere
01747 861211
Ringwood
01425 470896
Salisbury
01722 334956
UTILITIES (emergencies only)
Gas Leaks
0800 111999
Southern Electric
08457 708090
Water
08452 780845
Floodline
08459 881188

Alcoholics Anonymous
Alcohol & Drug Advice
Carers Support
Child Line
Dyslexic helpline
Enable (disability)
NHS Direct
NHS Advice Wiltshire
NHS Advice Hampshire
NSPCC
Overeaters Anonymous
Parenting Alone Service
Salisbury Hospital
Relate
Homeless Trust
Samaritans
Shop Mobility
Victim Support Wilts
Victim Support Hants
Racial Equality Council
Womans Refuge

01380 729064
01722 820390
01722 322746
0800 1111
01722 324260
01722 416188
0845 4647
01380 728899
02380 627444
0808 8005000
07904 423485
0845 600 1945
01722 336262
01305 262285
01722 338510
01722 323355
01722 328068
01380 729476
0845 3030900
01225 766439
08457 023468

COUNCILS
Salisbury City
Dorset County
Hampshire County
Wiltshire
East Dorset District
Kennet District
New Forest District

01722 342860
01306 251000
01962 341841
0300 4560100
01202 886201
01380 724911
02380 285000

LEISURE
Amesbury Sports Centre
Durrington Leisure
Salisbury City Hall
Art Centre
Football
Leisure
Library
Playhouse

01980 622173
01980 594594
01722 434434
01722 321744
01722 326454
01722 339966
01722 324145
01722 320333

USEFUL TELEPHONE NUMBERS & WEB SITES

3 DSR Orderly Officer - Via Ward Guardroom
Guardroom Picton Bks - 01980 67 2922
Ward Bks - 01980 67 2794

Drumbeat - 01980 60 2980

www.drumbeat.org.uk

Aspire Defence Helpline - 0845 168 2300

HIVE - Tid; 01980 65 0224

Bul; 01980 67 2420 ( Nicole )
HIVE on line at www.salisburyplainhive.blogspot.com

Military Exchange - 01722 336222

Army Welfare Service - AWS 01980 65 6789

SODEXO CHILDCARE VOUCHERS

Tel- 0800 0852875
www.modchildcare.co.uk

RMP Duty Room - 01980 672222/2251

Emergencies (Police , Fire & Ambulance) - 999
MOD - 01980 67 2340

CLEANING OF SERVICE FAMILY ACCOMMODATION

For most the thought of moving house is stressful enough, without the worries of whether or not your quarter
will pass the March Out inspection. MHS in support of DE have two dedicated companies providing a
guaranteed march out. These are Ideal and Insitu, for more details go to:
www.modernhousingsolutions.com/moving/moving_pre.asp
10

The Welfare Office is

locationed at
The Haig Centre behind the
Canadian Estate.

11

Canadian Estate

Where is the Welfare Office?

3 Signal Regiment
Welfare Contact Details;
The Haig Centre
(To the rear of the Canadian Estate)
E-mail - welfare_3SR@hotmail.com
Office Tel - 01980 67 2365
Fax - 01980 67 2318

COMMENTS SLIP/CHANGE IN CONTACT DETAILS

Unit Welfare Office
3 Signal Regiment
The Haig Centre
Bulford
Salisbury, SP4 9NJ
This slip has been designed for you, please complete it and tell us:

What you think we could do better

What you would like to see in the Newsletter
Concerns or issues you have
Activities or Trips you would like to see happening
If we don't knowwe cant help! So please call when you have a problem.
Have you changed your telephone number?
Have you changed your email address?

Comments:

Please note, you do not need to fill in the contact details, but if you wish to receive
feedback we would need a contact address in order to reply.
Name:

Contact telephone Number:

Address:

12