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Your Reliance Bill

SAJID HUSSAIN
Q NO A /311-F SEC 11 DOUBLE STORY VIJAY NAGAR NR
BALAJI MANDIR GZBD
GHAZIABAD - 201009
UTTAR PRADESH
CIOU Code : DLRI18085

Relationship No.
Bill Period
Bill Date
Bill No.
Tariff Plan Name
Credit Limit

:
:
:
:
:
:

Due Date

2391357695
26-05-2009 to 07-06-2009
08-06-2009
292800587665
RNJ149DATA
1,200.00

Your Reliance No. : 9350614353

Previous Dues

Adjustments

Payments

Current Charges

Total Amount Due

(Rs.)(A)

(Rs.)(B)

(Rs.)(C)

(Rs.)(D)

(Rs.)(A + B - C + D)

0.00

0.00

0.00

199.44

200.00

Summary of Current Charges


1. Monthly Charges

Total Amount Due


After Due Date (Rs.)

26-06-2009

250.00

Amount (Rs.)
170.32

2. Value Added Services (VAS)


3. SMS Charges

10.50
6.00

4. Discounts

- 6.00

Sub Total

180.82

5. Taxes

18.62

Total Current Charges

199.44

"This statement has been issued by Reliance Communications Services - a division of Reliance Communications Infrastructure Limited for its dues and for services provided to you
by Reliance Communications Ltd. & Reliance Communications Infrastructure Ltd." Please refer to the Customer Application Form for Terms & Conditions.
Service Tax Registration No: AACCR7832CST001, Address: Reliance Communications Ltd., Thane Belapur Road, Kopar Khairane, Navi Mumbai - 400 710
Service Tax Registration No: AACCS2157HST002. Address: Reliance Communications Infrastructure Ltd., Thane Belapur Road, Kopar Khairane, Navi Mumbai - 400 710
Service Tax Category -Telecommunication Service.

.............................................................................................................................................................
Your Payment Slip (Please attach this payment slip along with your payment)
Name : SAJID HUSSAIN

Your Reliance No. : 9350614353

Bill No.

Relationship No.

Bill Date

Total Amount Due (Rs.)

Due Date

292800587665

2391357695

08-06-2009

200.00

26-06-2009

Paid By: Cash/Cheque No./DD

Amount(Rs.)

Dated

Drawn On

DD/MM/YY

Bank Name/Branch

Crossed Cheque/DD should be drawn locally in favour of RCIL A/c RIS2391357695


Regd. Off. : Reliance Communications Limited, H Block, 1st Floor, Dhirubhai Ambani Knowledge City, Navi Mumbai 400710, Maharashtra, India.

Things to remember
Bill Payment:You can pay by Cheque, Demand Draft or
Cash at any Reliance Communication Outlet or by signing
up for Electronic Clearance Service/Standing Instruction
facility or by dropping your cheque at any of our drop boxes.
You can also pay online through our website
www.rcom.co.in or by using your Mobile Phone through
R-World Bill Pay Service,through IVR at *222 using Credit
Cards authorized by VISA, Diners or Mastercard.

1. Relationship Number :Your unique Account Number.


2. Bill Period :Time period you have been billed for
3. Previous Dues- Your Previous Bill Amount.
4. Adjustments- Any debit/credit transaction made in your

Account during the bill period.


5. Payments- Amount paid during this bill period.
6. Current Charges- All the charges incurred during this

bill period. This includes:


a. One Time Charges Any charges for administrative
requests.
b. Monthly Charges All monthly charges billed to you
in this bill period, e.g. Monthly Rent, Value Added
Service Rent, Advance Rent and any Other
Recurring Charges.
c. Voice Usage Charges Charges for all voice call
made during the bill period.
d. Value Added Services Charges for all reliance
Mobile World,Net connect, Black Berry Usage
Services, Reliance Caller Tunes and any other Data
Usage made during the bill period.
e. SMS Charges Charges for SMS sent from home
location.
f. Roaming Usage Charges for Services used while
roaming on voice calls, SMS, MMS and VAS.
g. Discounts Discounts applied in your account
during the bill period.
h. Taxes Amount of taxes charged as per government
regulations.
7 Total Amount Due-Amount you need to pay before the
due date, i.e., Previous Balance +/- Adjustments Payments + Current Charges. Total Amount Due as
reflected in the bill is rounded up to the next rupee for
ease of making payment. The difference paise are
adjusted in the next bill.
8. Due Date- Date by which you need to pay your Total
Amount Due to avoid Late Payment Charges and/or
disconnection of services. Previous unpaid dues, if any,
are payable immediately.
9. Amount Due after Due Date- Total Amount Due + Late
Payment Charges. If for any reason, you are unable to
make your payment by the Due Date, you will have to
pay Late Payment Charges along with Total Amount
Due

Late Payment Charges:Please pay on or before Due Date


to avoid Late Payment Charges and/or disconnection. If
payments are made after Due Date, Late Payment Charges
will be levied @ 2.5% per month or Rs 50, whichever is
higher.
Credit Limit:A Credit Limit is assigned to your account and
is revised from time to time based on Security Deposit paid,
monthly usage and timely and regular payment of your
monthly bills. You can increase your Credit Limit by paying
Additional Deposit or signing up for Electronic Clearance
Service/Standing
Instruction
at
any
Reliance
Communications Outlet. Instance of cheque bounce or
ECS/SI charge back will reduce your Credit Limit. You are
informed about your usage when nearing your Credit Limit
via SMS/IVR/Telecall, wherein you are requested to make
interim payment, which will reflect in your next months bill.
Your services may get restricted in case usage exceeds
your Credit Limit.
Call Charge calculation:For all voice calls (Local, STD,
ISD), as soon as a call matures, minimum charges of 1
pulse becomes applicable. Pulse is rounded up to generate
call units. These call units when multiplied with the pulse
rate form the call charges. SMS is charged on per message
basis. All monthly fixed charges such as rentals, CLIP, etc.,
are charged on per month basis.
Change of Billing AddressYou can get your billing address
changed by visiting your nearest Reliance Communications
Outlet. You will have to submit the proof of your new
address along with the address change request form. The
address change will be done subject to positive address
verification and the same will reflect from the next bill
onwards.
About Your Services:
a. No migration fee is chargeable for migration to any plan.
b. No increase in any item of your tariff plan for 6 months
from enrolment of a tariff plan.
c. No charge will be levied for any services without your
explicit consent.
d. To avoid unwanted telemarketing calls, register your
telephone number in NDNC Registry -Call 1909 or send
SMS "START DND" on 1909.
e. Refund of security deposit on your request for termination
will be done in 60 days of termination of your connection,
beyond which you will be entitled to receive interest @ 10%
per annum.
f. Model calculations of estimated financial implication of
tariff plans are available on our website www.rcom.co.in
For Mobile--Postpaid--Joy Plans--National Plans--Tariff in TRAI
format
For Hello--Tariff Plans Postpaid--To see the postpaid Tariffs in TRAI
format

Complaint Redressal :
In case of any clarification on this bill, you can contact our 24 hour customer care on *222 (Toll Free) or 3033 3333 from any other phone or
visit any Reliance Communications Outlet before the due date. A unique docket number will be given for the complaint you register with us.
For any escalation please write to our Service Assurance Cell at: A Block, 2nd floor, Reliance Communications Ltd., DAKC, Thane Belapur
Road, Koparkhairne, Navi Mumbai-400710 or email at: serviceassurancecell@relianceada.com or Fax at: 022-30388005.
If your complaint is not resolved or you are not happy with the resolution, you can contact the Nodal Officer with your docket number. If you
are still not happy with the resolution, you can appeal to our Appellate Authority with your docket number in the prescribed format. Appeal
form is available on our website www.rcom.co.in at Contact us--Service Assurance Cell--Appeal Form.

Contact details of Nodal Officer:


Mr.Aseem Raj,Reliance Communications Ltd, 12th Floor, Vijaya Building, Barakhambha Road, New Delhi 110001.Phone :
011-30332655.Email : Rcomnodalofficer.Delhi@relianceada.com,Fax : 011-30331833.

Contact details of Appellate Authority:


Mr. Anil Kaila,Reliance Communications Ltd, 4th Floor, Vijaya Building, Barakhamba Road, New Delhi-110001.Phone :
11-30320171.Email : Rcomappellateauthority.Delhi@relianceada.com,Fax : 11-30320142.

Page:
Relationship No.
Bill Date
Bill No.

Current Charges

Amount (Rs.)

Monthly Charges

:
:
:
:

3 of 4
2391357695
08-06-2009
292800587665

Amount (Rs.)
170.32

Value Added Services (VAS)

10.50

SMS Charges

6.00

Discounts
Discounts

- 6.00

Service Tax

18.08

- 6.00

Taxes

Education Cess On Service Tax

0.36

SHE Cess On Service Tax

0.18

Total Current Charges

18.62

199.44

Page:
Relationship No.
Bill Date
Bill No.

Your Reliance No.:9350614353


Reliance Mobile World Plan: L0

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:
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4 of 4
2391357695
08-06-2009
292800587665

Plan Name: RNJ149DATA


Reliance Netconnect Plan: RNCSWIFT80_400

Tariff Plan RNJ149DATA - Call Rates **


Call Types
Local
NLD
Roaming Incoming
Local Roaming
NLD Roaming
SMS Types
Local SMS
NLD SMS
ILD SMS

Reliance Mobile
Rs 0.99/60 sec
Rs 1.5/60 sec
Rs 1/60 sec
Rs 1/60 sec
Rs 1.5/60 sec
Reliance Network
Rs 1 per SMS
Rs 2 per SMS
-

Reliance FW / Wireline
Rs 0.99/60 sec
Rs 1.5/60 sec
Rs 1/60 sec
Rs 1.5/60 sec
Other Mobile / Fixed
Rs 1 per SMS
Rs 2 per SMS
Rs 5 per SMS

Other Mobile
Rs 1.79/60 sec
Rs 1.5/60 sec
Rs 1/60 sec
Rs 1.5/60 sec

Other Fixed
Rs 1.79/60 sec
Rs 1.5/60 sec
Rs 1/60 sec
Rs 1.5/60 sec

* ILD Rates Zone1 / Zone2 / Zone3 - Rs per min 6.4 / 9.19 / 40


* For ILD Zone details contact *222/Reliance Communications Outlet.
** Free Usage/Discounts, if any, are reflected in discounts section.
*** Addon Pack rates overrides Plan call rates.

Current Charges (9350614353)


:

Amount

Monthly Charges

Charges for the period

*Reliance Netconnect Subscription -RNCSWIFT40_400


*Reliance Netconnect Subscription -RNCSWIFT80_400

26-05-2009 to 01-06-2009
02-06-2009 to 07-06-2009

Amount

90.32
80.00

Total Monthly Charges

170.32

Value Added Service Charges


*Reliance Netconnect Usage Charges

10.50

Total Value Added Service Charges

10.50

SMS Charges
SMS

6.00
Total SMS Charges

6.00

Discounts
Less : Free SMS Usage

- 6.00

Total Discounts

- 6.00

Taxes
Service Tax
Education Cess On Service Tax
SHE Cess On Service Tax

18.08
0.36
0.18

Total Taxes

18.62

Total Charges on Your Reliance No. 9350614353

199.44

The Charges marked with '*' are the Services provided by RCIL

SMS

Less:Monthly Usage
(HH:MM)

9:02

2:53

6.00

Total Chargeable Usage


(HH:MM)

0:21

00:00

6.00

Data Charge (Rupees)

10.50

0.00

Total Data Charge (A+B)


(Rupees)

10.50

Units

Amount

Local SMS

Total

*Reliance Netconnect Usage Charges


Day (A)

Night (B)

Usage (HH:MM)

2:01

1:05

Less:Monthly Usage
(HH:MM)

2:01

1:05

00:00

00:00

Data Charge (Rupees)

0.00

0.00

Total Data Charge (A+B)


(Rupees)

0.00

Total Chargeable Usage


(HH:MM)

*Reliance Netconnect Usage Charges


Usage (HH:MM)

Day (A)

Night (B)

9:23

2:53