Professional Documents
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AIR CONDITIONING
INSTALLATION & SERVICE REFERENCE
WARNING
HIGHVOLTAGE!
DISCONNECTALLPOWERBEFORE SERVICING .
MULTIPLE POWERSOURCESMAYBEPRESENT .FAILURE
TO DOSSOMAYCAUSE PROPERTYDAMAGE,PERSONAL
INJURYOR DEATH .
WARNING
ONLYINDIVIDUALSMEETINGTHEREQUIREMENTSOFANENTRYL EVEL
TECHNICIAN,ATA MINIMUM ,ASSPECIFIEDBYTHEAIR
CONDITIONING ,HEATINGANDREFRIGERATIONINSTITUTE(AHRI)MAY
USETHIS INFORMATION .ATTEMPTINGTOINSTALLOR REPAIRTHIS UNIT
WITHOUTSUCH BACKGROUNDMAYRESULT IN PRODUCTDAMAGE ,
PERSONALINJURY,OR DEATH .
CAUTION
SCROLLEQUIPPEDUNITSSHOULDNEVERBEUSEDTO EVACUATETHEAIR
CONDITIONINGSYSTEM .VACUUMSTHIS LOW CAN CAUSEINTERNAL
ELECTRICALARCINGRESULTINGIN ADAMAGEDORFAILED
COMPRESSOR.
SHIPPING INSPECTION
Always keep the unit upright; laying the unit on its side or top
may cause equipment damage. Shipping damage, and subsequent investigation is the responsibility of the carrier. Verify
the model number, specifications, electrical characteristics,
and accessories are correct prior to installation. The distributor or manufacturer will not accept claims from dealers for transportation damage or installation of incorrectly shipped units.
FEATURES
This air conditioner is a part of the ComfortNet family of products. It may be installed as part of a legacy system using a
standard 24 VAC thermostat. However, with the CTK0*
ComfortNet thermostat kit, this air conditioner may be installed
as part of a digitally communicating system. The ComfortNet
system provides automatic airflow configuration, enhanced setup
features, and enhanced diagnostics. It also reduces the number of thermostat wires to a maximum of four and a minimum
of two.
is a registered trademark of Maytag Corporation or its related companies and is used under
license to Goodman Company, L.P., Houston, TX. All rights reserved.
INSTALLATION CLEARANCES
Special consideration must be given to location of the condensing unit(s) in regard to structures, obstructions, other units,
and any/all other factors that may interfere with air circulation.
Where possible, the top of the unit should be completely unobstructed; however, if vertical conditions require placement beneath an obstruction there should be a minimum of 60
inches between the top of the unit and the obstruction(s).
The specified dimensions meet requirements for air circulation
only. Consult all appropriate regulatory codes prior to determining final clearances.
WARNING
TOAVOIDPOSSIBLEINJURY,EXPLOSIONORDEATH,PRACTICESAFE
HANDLINGOFREFRIGERANTS.
WARNING
REFRIGERANTSAREHEAVIERTHANAIR.THEYCANPUSHOUTTHE
OXYGEN IN YOUR LUNGSORINANYENCLOSED SPACE .TO AVOID
POSSIBLEDIFFICULTY IN BREATHINGORDEATH :
NEVERPURGEREFRIGERANT INTO AN ENCLOSEDROOM ORSPACE.BY
LAW ,ALLREFRIGERANTSMUST BERECLAIMED.
IFAN INDOORLEAKISSUSPECTED ,THOROUGHLY VENTILATE THEAREA
BEFORE BEGINNINGWORK .
LIQUIDREFRIGERANT CANBEVERYCOLD.TOAVOIDPOSSIBLEFROSTBITE
ORBLINDNESS,AVOIDCONTACTANDWEARGLOVESANDGOGGLES.IF
LIQUIDREFRIGERANT DOESCONTACTYOUR SKINOREYES,SEEK MEDICAL
HELPIMMEDIATELY.
ALWAYSFOLLOWEPAREGULATIONS.NEVERBURNREFRIGERANT ,AS
POISONOUSGASWILLBEPRODUCED .
NOT
RECOMMENDED
B
B
OK!
AA
WARNING
AA
TOAVOIDPOSSIBLEEXPLOSION,USEONLYRETURNABLE (NOT
DISPOSABLE)SERVICE CYLINDERSWHEN REMOVINGREFRIGERANT FROM
ASYSTEM .
ENSURETHECYLINDERISFREEOFDAMAGE WHICHCOULDLEADTO A
LEAKOREXPLOSION.
ENSURETHEHYDROSTATICTESTDATE DOESNOTEXCEED5YEARS.
ENSURETHEPRESSURERATING MEETSOREXCEEDS400PSIG.
WHENINDOUBT ,DO NOTUSECYLINDER.
OK!
AA
AA
AA
OK!
OK !
OK!
OK !
AA
AA
AA
20"
24"
WARNING
TOAVOIDPOSSIBLEEXPLOSION:
NEVERAPPLYFLAMEORSTEAM TO AREFRIGERANTCYLINDER.IFYOU
MUST HEAT A CYLINDERFORFASTERCHARGING,PARTIALLYIMMERSEIT
INWARM WATER.
NEVERFILLACYLINDERMORETHAN80%FULL OFLIQUIDREFRIGERANT .
NEVERADDANYTHING OTHERTHANR22TOANR22CYLINDERORR
410ATO ANR410ACYLINDER.THESERVICE EQUIPMENTUSEDMUST
BELISTEDORCERTIFIEDFORTHETYPEOFREFRIGERANT USED.
STORECYLINDERSINACOOL,DRYPLACE.NEVERUSEA CYLINDERASA
PLATFORM ORAROLLER.
ROOFTOP INSTALLATIONS
If it is necessary to install this unit on a roof structure, ensure
the roof structure can support the weight and that proper consideration is given to the weather-tight integrity of the roof. Since
the unit can vibrate during operation, sound vibration transmission should be considered when installing the unit. Vibration
absorbing pads or springs can be installed between the condensing unit legs or frame and the roof mounting assembly to
reduce noise vibration.
REFRIGERANT LINES
CAUTION
THECOMPRESSORPOEOIL FORR410AUNITSISEXTREMELY
SUSCEPTIBLETOMOISTUREABSORPTION AND COULD CAUSE
COMPRESSORFAILURE.DO NOTLEAVESYSTEM OPEN TO ATMOSPHERE
ANYLONGER THANNECESSARY FOR INSTALLATION.
2
Use only refrigerant grade (dehydrated and sealed) copper tubing to connect the condensing unit with the indoor evaporator.
After cutting the tubing, install plugs to keep refrigerant tubing
clean and dry prior to and during installation. Tubing should
always be cut square keeping ends round and free from burrs.
Clean the tubing to prevent contamination.
Do NOT let refrigerant lines come in direct contact with plumbing, ductwork, floor joists, wall studs, floors, and walls. When
running refrigerant lines through a foundation or wall, openings
should allow for sound and vibration absorbing material to be
placed or installed between tubing and foundation. Any gap
between foundation or wall and refrigerant lines should be filled
with a pliable silicon-based caulk, RTV or a vibration damping
material. Avoid suspending refrigerant tubing from joists and
studs with rigid wire or straps that would come in contact with
the tubing. Use an insulated or suspension type hanger. Keep
both lines separate and always insulate the suction line.
These sizes are suitable for line lengths of 79 feet or less. If a
run of more than fifty feet is required, refer to Remote Cooling
Service Manual, or TP-106 Long Line Set Application R-22, or
TP-107 Long Line Set Application R-410A or contact your distributor for assistance.
Insulation is necessary to prevent condensation from forming
and dropping from the suction line. Armflex (or satisfactory
equivalent) with 3/8 min. wall thickness is recommended. In
severe conditions (hot, high humidity areas) 1/2 insulation may
be required. Insulation must be installed in a manner which
protects tubing from damage and contamination.
Cond
25-49
Line Diameter (In. OD)
IMPORTANT
50-79*
Unit
Tons
Suct
Liq
Suct
Liq
Suct
Liq
1 1/2
2
2 1/2
3
3 1/2
4
5
5/8
5/8
5/8
3/4
7/8
7/8
7/8
1/4
1/4
1/4
3/8
3/8
3/8
3/8
3/4
3/4
3/4
7/8
1 1/8
1 1/8
1 1/8
3/8
3/8
3/8
3/8
3/8
3/8
3/8
3/4
3/4
7/8
1 1/8
1 1/8
1 1/8
1 1/8
3/8
3/8
3/8
3/8
3/8
3/8
3/8
Pressure test the system using dry nitrogen and soapy water
to locate leaks. If you wish to use a leak detector, charge the
system to 10 psi using the appropriate refrigerant then use
nitrogen to finish charging the system to working pressure then
apply the detector to suspect areas. If leaks are found, repair
them. After repair, repeat the pressure test. If no leaks exist,
proceed to system evacuation.
SYSTEM EVACUATION
Condensing unit liquid and suction valves are closed to contain
the charge within the unit. The unit is shipped with the valve
stems closed and caps installed. Do not open valves until
the system is evacuated.
WARNING
REFRIGERANTUNDERPRESSURE!
FAILURE TO FOLLOW PROPERPROCEDURESMAYCAUSEPROPERTY
DAMAGE ,PERSONALINJURYORDEATH .
NOTE: Scroll compressors should never be used to evacuate
or pump down a heat pump or air conditioning system.
CAUTION
PROLONGEDOPERATION AT SUCTIONPRESSURESLESSTHAN20PSIG
FOR MORETHAN 5SECONDS WILL RESULT IN OVERHEATINGOFTHE
SCROLLSAND PERMANENT DAMAGE TO THESCROLLTIPS,DRIVE
BEARINGSAND INTERNALSEAL .
WARNING
TOAVOIDPOSSIBLEEXPLOSION,THELINEFROM THENITROGEN
CYLINDER MUST INCLUDEAPRESSURE REGULATOR AND A PRESSURE
RELIEFVALVE .THEPRESSURERELIEFVALVEMUST BESETTOOPENAT
NO MORETHAN150PSIG.
These devices have sufficient time delay to permit the motorcompressor to start and accelerate its load.
5000
VACUUM IN MICRONS
4500
4000
Route power supply and ground wires through the high voltage
port and terminate in accordance with the wiring diagram provided inside the control panel cover.
LEAK(S)
PRESENT
3500
3000
2500
2000
CONDENSIBLES OR SMALL
LEAK PRESENT
1500
Condensing unit control wiring requires a nominal 24 VAC (+/6 VAC), 60 Hz, minimum 25 VA service from either the indoor
or outdoor transformer packaged with the optional CTK0* communicating thermostat kit. Low voltage wiring for the condensing units depends on the thermostat used. The unit is designed to work as part of a fully communicating HVAC system
utilizing the ComfortNet, CTK0* thermostat, ComfortNet compatible indoor unit, and up to four wires. The unit also has
legacy 24 VAC inputs to support non-communicating systems.
Route control wires through the low voltage port and terminate
in accordance with the wiring diagram provided inside the control panel cover.
1000
NO LEAKS
NO CONDENSIBLES
500
5
6
MINUTES
10
ELECTRICAL CONNECTIONS
WARNING
HIGHVOLTAGE!
DISCONNECTALLPOWERBEFORE SERVICING .
MULTIPLE POWERSOURCESMAYBEPRESENT .FAILURE
TO DO SOMAYCAUSE PROPERTY DAMAGE ,PERSONAL
INJURYOR DEATH DUETOELECTRIC SHOCK .WIRING
MUST CONFORM WITHNECORCECAND ALL LOCAL
CODES .UNDERSIZED WIRES COULD CAUSE POOR
EQUIPMENTPERFORMANCE,EQUIPMENTDAMAGE OR
FIRE.
HIGH
VOLTAGE
PORT
WARNING
TOAVOIDTHERISKOFFIREOREQUIPMENTDAMAGE ,USECOPPER
CONDUCTORS.
LOW
VOLTAGE
PORT
NOTICE
Voltage Ports
Y2
Thermostat
Two-Stage Heating
with
Two-Stage Cooling
Y2
FURNACE OR
AIR HANDLER
Y2
OD UNIT
Communicating
Thermostat
COMMUNICATING
FURNACE OR
AIR HANDLER
COMMUNICATING
OD UNIT
CHARGE VERIFICATION
WARNING
SYSTEM START UP
REFRIGERANTUNDERPRESSURE!
DO NOTOVERCHARGESYSTEM WITHREFRIGERANT .
DO NOTOPERATEUNITINAVACUUMORATNEGATIVEPRESSURE.
FAILURE TO FOLLOW PROPERPROCEDURESMAYCAUSEPROPERTY
DAMAGE ,PERSONALINJURYORDEATH .
CAUTION
POSSIBLEREFRIGERANTLEAK!
TOAVOIDAPOSSIBLEREFRIGERANT LEAK,OPENTHESERVICE VALVES
UNTILTHETOPOFTHESTEM IS 1/8FROM THERETAINER.
NOTE: Power must be supplied to the 18 SEER outdoor units
containing ECM motors before the power is applied to the indoor unit. Sending a low voltage signal without high voltage
power present at the outdoor unit can cause malfunction of the
control module on the ECM motor.
CAUTION
USEREFRIGERANT CERTIFIEDTO AHRISTANDARDS.USEDREFRIGERANT
MAYCAUSE COMPRESSOR DAMAGE ,AND ISNOTCOVERED UNDERTHE
WARRANTY .MOSTPORTABLE MACHINESCANNOTCLEANUSED
REFRIGERANT TO MEETAHRISTANDARDS .
Adequate refrigerant charge for the matching HSVTC evaporator coil and 15 feet of lineset is supplied with the condensing
unit. If using evaporator coils other than HSVTC coil it maybe
necessary to add or remove refrigerant to attain proper charge.
If line set exceeds 15 feet in length, refrigerant should be added
at .6 ounces per foot of liquid line.
NOTICE
VIOLATIONOFEPAREGULATIONSMAYRESULT INFINESOROTHER
PENALTIES.
CAUTION
OPERATING THECOMPRESSORWITHTHESUCTIONVALVECLOSEDMAY
CAUSESERIOUSCOMPRESSOR DAMAGE .
Open the suction service valve first! If the liquid service valve is
opened first, oil from the compressor may be drawn into the
indoor coil TXV, restricting refrigerant flow and affecting operation of the system.
When opening valves with retainers, open each valve only until
the top of the stem is 1/8 from the retainer. To avoid loss of
refrigerant, DO NOT apply pressure to the retainer. When opening valves without a retainer remove service valve cap and insert a hex wrench into the valve stem and back out the stem
by turning the hex wrench counterclockwise. Open the valve
until it contacts the rolled lip of the valve body.
CAUTION
TOPREVENTPERSONALINJURY,CAREFULLYCONNECTANDDISCONNECT
MANIFOLD GAUGEHOSES .ESCAPINGLIQUID REFRIGERANT CANCAUSE
BURNS.DONOTVENT REFRIGERANT INTOTHEATMOSPHERE.RECOVER
ALLREFRIGERANT DURING SYSTEM REPAIRAND BEFORE FINALUNIT
DISPOSAL.
Run the remote on low stage cooling for 10 minutes until refrigerant pressures stabilize. Use the following guidelines and methods to check unit operation and ensure that the refrigerant
charge is within limits. Charge the unit on low stage.
1. Purge gauge lines. Connect service gauge manifold to
base-valve service ports.
2. Temporarily install a thermometer on the liquid line at
the liquid line service valve and 4-6" from the compressor
on the suction line. Ensure the thermometer makes
adequate contact and is insulated for best possible
readings. Use liquid line temperature to determine subcooling and vapor temperature to determine superheat.
c.
d.
b.
NOTE: Check the Schrader ports for leaks and tighten valve
cores if necessary. Install caps finger-tight.
SUPERHEAT FORMULA =
R-22
R-410A
SATURATED LIQUID
TEMPERATURE F
PSIG
R-22
200
101
70
210
105
73
29
220
108
76
56
31
225
110
78
58
32
235
113
80
60
34
245
116
83
62
35
10
64
37
11
255
265
119
121
85
88
66
38
13
275
124
90
68
40
14
285
127
92
70
41
15
72
42
16
295
305
130
133
95
97
74
44
17
325
137
101
76
45
19
355
144
108
78
46
20
375
148
112
80
48
21
405
155
118
85
50
24
415
157
119
90
53
26
425
n/a
121
95
56
29
100
59
31
435
445
n/a
n/a
123
125
110
64
36
475
n/a
130
120
69
41
500
n/a
134
130
73
45
525
n/a
138
140
78
49
550
n/a
142
150
83
53
575
n/a
145
160
86
56
600
n/a
149
60
625
n/a
152
50
26
52
28
54
170
90
R-410A
ADDITIONAL NOTES:
On the other hand, the indoor unit, outdoor unit, and thermostat comprising a ComfortNet system communicate digitally
with one another. It is now a two-way communications path.
The thermostat still sends commands to the indoor and outdoor units. However, the thermostat may also request and
receive information from both the indoor and outdoor units. This
information may be displayed on the CT thermostat. The indoor and outdoor units also interact with one another. The
outdoor unit may send commands to or request information
from the indoor unit. This two-way digital communications
between the thermostat and subsystems (indoor/outdoor unit)
and between subsystems is the key to unlocking the benefits
and features of the ComfortNet system.
AIRFLOW CONSIDERATIONS
Airflow demands are managed differently in a fully communicating system than they are in a legacy wired system. The
system operating mode (as determined by the thermostat)
determines which unit calculates the system airflow demand.
If the indoor unit is responsible for determining the airflow demand, it calculates the demand and sends it to the ECM motor.
If the outdoor unit or thermostat is responsible for determining
the demand, it calculates the demand and transmits the demand along with a fan request to the indoor unit. The indoor
unit then sends the demand to the ECM motor. The following
table lists the various ComfortNet systems, the operating
mode, and airflow demand source.
COMFORTNET SYSTEM
OVERVIEW
The ComfortNet system (or CT system) is a system that includes a ComfortNet compatible air handler/furnace/modular
blower and air conditioner or heat pump with a CTK0*AA thermostat. Any other system configurations are considered invalid ComfortNet systems and must be connected as a tradition (or legacy) system. The table below compares the valid
CT systems.
CT compatible
Air Handler/Furnace/Modular
Blower
CT compatible
Air Handler/Furnace/Modular
Blower
CT compatible
Air Conditioner
Full CT system
benefits & features
CT compatible
Heat Pump
Full CT system
benefits & features
Sys te m
A ir Conditioner +
A ir Handler
A ir Conditioner +
Furnace
Sys te m
Ope rating M ode
Airflow De m and
Source
Cooling
A ir Conditioner
Heating
A ir Handler
Continuous Fan
Thermostat
Cooling
A ir Conditioner
Heating
Furnace
Continuous Fan
Thermostat
M ode l
High
*SXC160241
800
600
*SXC160361
1200
800
*SXC160481
1550
1100
*SXC160601
1800
1400
*SXC180361
1250
850
*SXC180481
1750
1210
*SXC180601
1750
1210
Low
CTK0* WIRING
NOTE: Refer to Electrical Connections - High Voltage
Connections for 208/230 volt line connections to the air
conditioner.
208/230 VAC
R C
CT Compatible
Air Handler/Furnace/Modular Blower
Integrated Control Module
R C
CT Compatible Air
Handler/Furnace/Modular
R C Blower Integrated
Control Module
R C
CT Compatible
AC/HP Integrated
Control Module
24 VAC
Typical wiring will consist of four wires between the indoor unit
and outdoor unit and between the indoor unit and thermostat.
The required wires are: (a) data lines, 1 and 2; (b) thermostat
R (24 VAC hot) and C (24 VAC common).
CTK0*
Thermostat
R C
R C
Typical 18 AWG thermostat wire may be used to wire the system components. However, communications reliability may
be improved by using a high quality, shielded, twisted pair cable
for the data transmission lines. In either case, 100 feet is the
maximum length of wire between indoor unit and outdoor unit,
or between indoor unit and thermostat.
CTK0*
Thermostat
CT Compatible AC/HP
Integrated Control Module
or
Touch the
and
keys will
Clean Display
Installer
Config
Set Time
Set
Schedule
R un
Sch ed u le
To exit an equipment submenu and revert back to the equipment menus, touch the Menu key. Touch Menu again to revert back to the Thermostat Options Menu. Touch the Run
Schedule key to step out of all menus and back to the CT
thermostat Home Screen Display.
Advanced
Menu
Run
Schedule
Advanced
Menu
Run
Schedule
Touch the
or
to step through the list of installed equipment, including the thermostat. Touch the Installer Config
key to enter the submenus for the equipment displayed. The
text WORKING will be displayed in the scrolling display
area while the data is being retrieved. The first sub-menu is
then displayed. See tables below for listing of air conditioner
submenus.
_
10
CONFIGURATION
Submenu Item
Number of AC Stages (CL STG)
AC Tonnage (TONS)
DIAGNOSTICS
Submenu Item
Comments
IDENTIFICATION
Submenu Item
Model Number (MOD NUM)
SENSORS
Submenu Item
Outdoor Air Temperature
(AIR TMP)
Comments
Sensor may or may not be
available on an air conditioner.
Check air conditioner instructions
for details.
11
COOL SET-UP
Submenu Item
Cool Airflow Trim
(CL TRM)
Cool Airflow Profile
(CL PRFL)
Cool ON Delay
(CL ON)
Cool OFF Delay
(CL OFF)
Dehumidification Select
(DEHUM)
Comments
Selects the airflow trim amount; applies to
air conditioner only.
Selects the airflow profile; applies to air
conditioner only.
Selects the indoor blower ON delay; applies
to air conditioner only.
Selects the indoor blower OFF delay;
applies to air conditioner only.
Selecting "OFF" disables dehumidification;
selecting "ON" enables dehumidification;
applies to air conditioner only.
STATUS
Submenu Item
Mode (MODE)
CFM (CFM
HEAT SET-UP
Submenu Item
Heat Airflow Trim
(HT TRM)
Heat ON Delay
(HT ON)
Heat OFF Delay
(HT OFF)
Defrost Interval
(DEFROST)
Compressor Delay
(CMP DLY)
12
Comments
Selects the airflow trim amount; applies to
heat pump only.
Selects the indoor blower heat ON delay;
applies to heat pump only.
Selects the indoor blower heat OFF delay;
applies to heat pump only.
Selects the time interval between defrosts;
applies to heat pump only.
Selects the compressor off time after a
reversing valve shift; applies to heat pump
only.
DIAGNOSTICS
Accessing the air conditioner/heat pump diagnostics menu provides ready access to the last six faults detected by the air
conditioner/heat pump. Faults are stored most recent to least
recent. Any consecutively repeated fault is stored a maximum
of three times. Example: The power supply to the air conditioner/heat pump is continuously below 187 VAC. The control
will only store this fault the first three consecutive times the
fault occurs. Navigate to the diagnostics menu as described
above in Accessing and Navigating the Advanced Features
Menus.
NOTE: It is highly recommended that the fault history be cleared
when performing maintenance or servicing the furnace.
NETWORK TROUBLESHOOTING
SYSTEM TROUBLESHOOTING
TERM
TERM
13
LED
LED Status
Off
1 Flash
Indication
Possible Causes
Corrective Action(s)
Normal condition
Communications Failure
None
Communications Failure
None
Depress LEARN Button
2 Flashes
Out-of-box reset
None
No power
Control power up
Learn button depressed
No power to furnace
Off
Communications error
Open fuse
Communications error
Red Communications
LED
1 Steady Flash
No network found
AC/HP is installed as a
legacy/ traditional system
Verify installation
type (legacy/ traditional or
communicating)
Check data 1/ data 2
voltages
None
Rapid Flashing
On Solid
Control is talking on
network as expected
Data 1/ Data 2 miss-wire Data 1 and data 2 wires reversed Check communications
wiring (data 1/ data 2
at indoor unit, thermostat, or
wires)
CT compatible outdoor unit
14
None
Depress once quickly for a
power-up reset
Depress and hold for 2
seconds for an out-of-box
reset
None
Turn power OFF prior to
repair
None
Power Failure
Blown Fuse
Loose Connection
Shorted or Broken Wires
Open Overload
Faulty Thermostat
Faulty Transformer
Shorted or Open Capacitor
Internal Compressor Overload Open
Shorted or Grounded Compressor
Compressor Stuck
Faulty Compressor Contactor
Faulty Fan Relay
Open Control Circuit
Low Voltage
Faulty Evaporator Fan Motor
Shorted or Grounded Fan Motor
Improper Cooling Anticipator
Shortage or Refrigerant
Restricted Liquid Line
Undersized Liquid Line
Undersized Suction Line
Not Enough Air across Indoor Coil
Too Much Air across Indoor Coil
Overcharge of Refrigerant
Noncondensibles
Recirculation of Condensing Air
Infiltration of Outdoor Air
Improperly Located Thermostat
Air Flow Unbalanced
System Undersized
Broken Internal Parts
Broken Valves
Inefficient Compressor
High Pressure Control Open
Unbalanced Power, 3PH
Wrong Type Expansion Valve
Expansion Valve Restricted
Oversized Expansion Valve
Undersized Expansion Valve
Expansion Valve Bulb Loose
Inoperative Expansion Valve
Loose Hold-down Bolts
Test Method
Remedy
High head pressure
Compressor is noisy
SYMPTOM
DOTS IN ANALYSIS
GUIDE INDICATE
"POSSIBLE CAUSE"
POSSIBLE CAUSE
System
Operating
Pressures
Unsatisfactory
Cooling
No Cooling
Complaint
Test Voltage
Impact Fuse Size & Type
Inspect Connection - Tighten
Test Circuits with Ohmmeter
Test Continuity of Overloads
Test Continuity of Thermostat and Wiring
Check Control Circuit with Voltmeter
Test Capacitor
Test Continuity of Overload
Test Motor Windings
Use Test Cord
Test Continuity of Coil and Contacts
Test Continuity of Coil and Contacts
Test Control Circuit with Voltmeter
Test Voltage
Repair or Replace
Test Motor Windings
Check Resistance of Anticipator
Test For Leaks, Add Refrigerant
Replace Restricted Part
Replace Line
Replace Line
Speed Blower, Check Duct Static Pressure
Reduce Blower Speed
Recover Part of Charge
Recover Charge, Evacuate, Recharge
Remove Obstruction to Air Flow
Check Windows, Doors, Vent Fans, Etc.
Relocate Thermostat
Readjust Air Volume Dampers
Refigure Cooling Load
Replace Compressor
Test Compressor Efficiency
Test Compressor Efficiency
Reset and Test Control
Test Voltage
Replace Valve
Replace Valve
Replace Valve
Replace Valve
Tighten Bulb Bracket
Check Valve Operation
Tighten Bolts
For detailed service information refer to the Remote Condensing Unit Service manual.
NOTICE
16
Symptoms of Abnormal
Operation (Legacy &
ComfortNet Thermostat)
ON
ON
ON
1 Flash
2 Flashes
5 Flashes
6 Flashes
ON
ON
7 Flashes
8 Flashes
Green
Yello
w
ON
OFF
OFF
OFF
OFF
OFF
OFF
Red
ON if call
present;
OFF if no
call
ON if call
present;
OFF if no
call
OFF
OFF
ON if call
present;
OFF if no
call
ON if call
present;
OFF if no
call
Red Y1
x Airflow is
lower than
demanded.
x Circulator
blower motor
is not
running
when it
should be
running.
x Board missoperation.
x Open fuse.
x Outdoor coil
temp sensor
fault.
x Outdoor air
temp sensor
fault.
Fault
Description
ComfortNet
LOW ID
AIRFLOW
MOTOR
NOT RUN
INTERNAL
FAULT
BLOWN
FUSE
COIL
SENSOR
FLT
AIR
SENSOR
FLT
Message
b9
b0
EE
E5
A3
A2
Code
Thermostat Only
Shorted sensor.
Open sensor.
Sensor disconnected.
Sensor out of range.
Shorted sensor.
Open sensor.
Sensor disconnected.
Sensor out of range.
x Compressor relay
contacts welded.
x
x
x
x
x
x
x
x
Possible Causes
x Check indoor
blower motor.
x Check indoor
blower motor
wiring.
x Check indoor unit
control.
x Repair/ replace any
faulty wiring.
x Repair/ replace
indoor blower
motor or control.
x Check indoor
blower motor.
x Check filters;
clean/replace as
needed.
x Check ductwork;
resize as needed.
x Verify indoor and
outdoor units are
properly matched.
x Replace control.
x Check sensor
connection.
x Replace
open/shorted
sensor.
x Check sensor
connection.
x Replace
open/shorted
sensor.
Corrective Actions
Yellow
1 Flash
2 Flashes
3 Flashes
4 Flashes
1 Flash
2 Flashes
3 Flashes
4 Flashes
17
OFF
OFF
OFF
OFF
Red
OFF
OFF
OFF
OFF
Red Y1
Green
Symptoms of Abnormal
Operation (Legacy &
ComfortNet Thermostat)
x Configuration
Miss-Match.
x System MissMatch.
x Invalid Data
on Network.
Fault
Description
ComfortNet
INVALID
CONFIG
INVALID
SYSTEM
INVALID
DATA
NO NET
DATA
Message
d3
d2
d1
Cod
e
d0
Thermostat Only
x Air conditioner/heat
pump is wired as
part of a
communicating
system and
integrated control
module contains
invalid shared data
or network data is
invalid for the
integrated control
module.
x Air conditioner/heat
pump is wired as
part of a
communicating
system and outdoor
unit requires airflow
greater than indoor
units airflow
capability.
x Shared data is
incompatible with
the system or
missing parameters.
x Air conditioner/heat
pump is wired as
part of a
communicating
system and
integrated control
module does not
contain any shared
data.
Possible Causes
x Verify system
type
(communicating
or legacy).
x Verify shared
data is correct for
your specific
model; repopulate data if
required.
x Wire system as
legacy system.
x Verify system
type
(communicating
or legacy).
x Verify shared
data is correct for
your specific
model; repopulate data if
required.
x Wire system as
legacy system.
x Verify system
type
(communicating
or legacy).
x Populate correct
shared data
using memory
card.
x Wire system as
legacy system.
x Verify system
type
(communicating
or legacy)
x Populate shared
data using
memory card
x Wire system as
legacy system
Actions
Corrective
1 Flash
1 Flash
ON
1 Flash
OFF
ON
Yellow
5
Flashes
Green
5
Flashes
18
ON
OFF
OFF
Red
OFF
ON if call
present;
OFF if no
call
ON if call
present;
OFF if no
call
ON if call
present;
OFF if no
call
Red Y1
OFF
Symptoms of Abnormal
Operation (Legacy &
ComfortNet Thermostat)
x Low
Pressure Cut
Out Lockout
(3 Trips).
x Low
Pressure Cut
Out Trip.
x Low Side
Fault.
x Invalid
Memory
Card Data.
Fault
Description
ComfortNet
LPS
LOCKOUT
LPS OPEN
LOW SIDE
FAULT
Message
INVALID
MC DATA
01
01
01
Code
d4
Thermostat Only
x Low refrigerant
charge.
x Restriction in liquid
line.
x Indoor blower motor
failure.
x Indoor thermostat set
extremely low.
x Low refrigerant
charge.
x Restriction in liquid
line.
x Indoor blower motor
failure.
x Indoor thermostat set
extremely low.
x Low refrigerant
charge.
x Restriction in liquid
line.
x Indoor blower motor
failure.
x Indoor thermostat set
extremely low.
x Shared data on
memory card has
been rejected.
Possible Causes
x Verify refrigerant
charge; adjust as
needed.
x Check for restricted
liquid line;
repair/replace as
needed.
x Check indoor blower
motor; repair/replace
as needed.
x Check indoor
thermostat setting.
x Verify refrigerant
charge; adjust as
needed.
x Check for restricted
liquid line;
repair/replace as
needed.
x Check indoor blower
motor; repair/replace
as needed.
x Check low pressure
switch; repair/replace
as needed.
x Check indoor
thermostat setting.
x Verify refrigerant
charge; adjust as
needed.
x Check for restricted
liquid line;
repair/replace as
needed.
x Check indoor blower
motor; repair/replace
as needed.
x Check low pressure
switch; repair/replace
as needed.
x Check indoor
thermostat setting.
Corrective Actions
Symptoms of Abnormal
Operation (Legacy &
ComfortNet Thermostat)
19
2 Flashes
3 Flashes
OFF
2 Flashes
ON
ON
Yellow
2 Flashes
Green
OFF
OFF
ON
OFF
Red
OFF
ON if
call
present
; OFF if
no call
ON if
call
present
; OFF if
no call
ON if
call
present
; OFF if
no call
Red Y1
ON if
call
present
; OFF if
no call
x Short Cycling
x High
Pressure Cut
Out Lockout
(3 Trips)
x High
Pressure Cut
Out Trip
x High Side
Fault
Fault
Description
ComfortNet
CMPR
SHRT
CYCLE
HPS
LOCKOUT
HPS OPEN
Message
HIGH SIDE
FAULT
03
02
02
Code
02
Thermostat Only
x Intermittent thermostat
demand.
x Faulty compressor
relay.
x Blocked condenser
coil.
x Outdoor fan not
running.
x Blocked condenser
coil.
x Outdoor fan not
running.
x Blocked condenser
coil.
x Outdoor fan not
running.
Possible Causes
Corrective Actions
20
Symptoms of Abnormal
Operation (Legacy &
ComfortNet Thermostat)
6 Flashes
6 Flashes
OFF
5 Flashes
OFF
OFF
Yellow
4 Flashes
Green
OFF
ON
OFF
OFF
Red
ON
ON if
call
present
; OFF if
no call
ON if
call
present
; OFF if
no call
ON if
call
present
; OFF if
no call
Red Y1
ON if
call
present
; OFF if
no call
x Open Start
Circuit
Lockout
x Open Start
Circuit
x Open Circuit
x Locked Rotor
Fault
Description
ComfortNet
OPEN
START
LOCK
OPEN
START
OPEN
CIRCUIT
Message
LOCKED
ROTOR
06
06
05
Code
04
Thermostat Only
x Compressor start
winding is open.
x Failed compressor run
capacitor.
x Faulty run capacitor
wiring.
x Compressor not
properly wired to
control.
x Faulty compressor
wiring.
x Compressor start
winding is open.
x Failed compressor run
capacitor.
x Faulty run capacitor
wiring.
x Compressor not
properly wired to
control.
x Faulty compressor
wiring.
x Power is
disconnected.
x Failed compressor
protector.
x Compressor not
properly wired to
control.
x Compressor bearings
are seized.
x Failed compressor run
capacitor.
x Faulty run capacitor
wiring.
x Faulty compressor
wiring.
x Low line voltage.
Possible Causes
x Check compressor;
repair/replace as
needed.
x Check run
capacitor; replace
as needed.
x Check wiring;
repair/replace as
needed.
x Check compressor
operation;
repair/replace as
needed.
x Check run
capacitor; replace
as needed.
x Check wiring;
repair/replace as
needed.
x Verify line voltage
is within range on
rating plate;
contact local utility
if out of range.
x Check circuit
breakers and
fuses.
x Check wiring to
unit; repair/replace
as needed.
x Check compressor;
repair/replace as
needed.
x Check compressor
wiring;
repair/replace as
needed.
x Check compressor;
repair/replace as
needed.
x Check run
capacitor; replace
as needed.
x Check wiring;
repair/replace as
needed.
Corrective Actions
21
Symptoms of Abnormal
Operation (Legacy &
ComfortNet Thermostat)
8 Flashes
8 Flashes
ON
7 Flashes
OFF
OFF
Yellow
7 Flashes
Green
OFF
OFF
OFF
ON
Red
OFF
ON if call
present;
OFF if no
call
ON if call
present;
OFF if no
call
ON if call
present;
OFF if no
call
Red Y1
ON if call
present;
OFF if no
call
x High Line
Voltage
x Low Line
Voltage
x Open Run
Circuit
Lockout
x Open Run
Circuit
Fault
Description
ComfortNet
HIGH LINE
VOLT
LOW LINE
VOLT
OPEN RUN
LOCK
Message
OPEN RUN
08
08
07
Code
07
Thermostat Only
x Compressor run
winding is open.
x Compressor not
properly wired to
control.
x Faulty compressor
wiring.
x Compressor run
winding is open.
x Compressor not
properly wired to
control.
x Faulty compressor
wiring.
Possible Causes
x Check circuit
breakers and
fuses.
x Verify unit is
connected to
power supply as
specified on rating
plate.
x Correct low line
voltage condition;
contact local utility
if needed.
x Correct high line
voltage condition;
contact local utility
if needed.
x Verify unit is
connected to
power supply as
specified on rating
plate.
x Correct low line
voltage condition;
contact local utility
if needed.
x Check compressor;
repair/replace as
needed.
x Check wiring;
repair/replace as
needed.
x Check compressor;
repair/replace as
needed.
x Check wiring;
repair/replace as
needed.
Corrective Actions
x Compressor is off.
x Integrated control module
diagnostic/status LEDs display
the indicated code.
Symptoms of Abnormal
Operation (Legacy &
ComfortNet Thermostat)
Yellow
9
Flashes
ON
Green
OFF
OFF
ON
Red
OFF
ON if call
present;
OFF if no
call
Red Y1
ON if call
present;
OFF if no
call
x Comp
Protector
Open
x Low Pilot
Voltage
Fault
Description
ComfortNet
Not
displayed
Message
LOW
SECOND
VOLT
Not
displayed
Code
09
Thermostat Only
x Control detects
secondary voltage less
than 18 VAC.
x Transformer
overloaded.
x Low line voltage.
Possible Causes
x Check compressor;
repair/replace as
needed.
x Check wiring;
repair/replace as
needed.
x Check run
capacitor; replace
as needed.
x Check fuse.
x Correct low
secondary voltage
condition.
x Check transformer;
replace if needed.
Corrective Actions
22
23
SPLIT SYSTEMS
AIR CONDITIONING AND HEAT PUMP HOMEOWNERS ROUTINE MAINTENANCE RECOMMENDATIONS
We strongly recommend a bi-annual maintenance checkup be performed
before the heating and cooling seasons begin by a qualified servicer.
Air must be able to flow through the outdoor unit of your comfort system. Do not construct a fence near the unit or build a
deck or patio over the unit without first discussing your plans
with your dealer or other qualified servicer. Restricted airflow
could lead to poor operation and/or severe equipment damage.
You may want to ask your dealer about high efficiency filters.
High efficiency filters are available in both electronic and nonelectronic types. These filters can do a better job of catching
small airborne particles.
COMPRESSOR
MOTORS
Indoor and outdoor fan motors are permanently lubricated and
do not require additional oiling.
24