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TABLE OF CONTENTS

Section 1: Brief Introduction


Names ----------------------------------------------------------------------------------- 2
Technical Index ------------------------------------------------------------------------- 4
Part Name ------------------------------------------------------------------------------- 5
System Connection Diagram ---------------------------------------------------------- 7

Section 2: System Programming


General Programming Instructions --------------------------------------------------- 8
Default Values -------------------------------------------------------------------------- 8
System Program Password ------------------------------------------------------------- 9
Restore To Default Mode --------------------------------------------------------------- 9
PABX Port Enable/Disable To Compatible With Key Phone --------------------- 10
Enable / Disable External Line ------------------------------------------------------ 10
Attendant Mode Of CO Line --------------------------------------------------------- 12
Day And Night Service ----------------------------------------------------------------13
External CO Line Ringing Extension At Operator Attendant Mode --------------15
Attendant Extension At Auto-Attendant Mode -------------------------------------16
Outgoing Message Record For Auto-Attendant Mode ---------------------------- 17
Outgoing Message Play -------------------------------------------------------------- 18
Holding Music Playing -------------------------------------------------------------- 18
Extension(s) To Access Only One Appointed CO Line -------------------------- 19
Exclusive CO Line Of Authorized Extension(s) --------------------------------- 20
Extension Group --------------------------------------------------------------------- 21
CO Line Group ----------------------------------------------------------------------- 22
Restricted Prefix Digits ------------------------------------------------------------- 24
Licence Prefix Digits ---------------------------------------------------------------- 24
Extension Outgoing Class ---------------------------------------------------------- 25
Extension Number Management ---------------------------------------------------- 27
Extension Make External Call Mode ----------------------------------------------- 29
Extension External Call Time Limited ---------------------------------------------- 30
Extension Monitor Voice Record ---------------------------------------------------- 31
Flash Time For Call Transfer -------------------------------------------------------- 32
Extension Password Management -------------------------------------------------- 33
Change System Time ------------------------------------------------------------------34
Clear Call Bill(s) In Memory ------------------------------------------------------- 34
Delay / Reverse Charge Mode -------------------------------------------------------35
Second Outward Code -----------------------------------------------------------------35

TABLE OF CONTENTS

Section 3: Operation
Make Internal Call ------------------------------------------------------------------- 36
Make External Call ------------------------------------------------------------------ 37
Answer External Call ---------------------------------------------------------------- 38
Call Pick Up ---------------------------------------------------------------------------38
Transfer External Call To Another Extension ------------------------------------- 39
Party Conference (2 Exts and 1 CO) ------------------------------------------------40
Internal Call Transfer ---------------------------------------------------------------- 40
Internal Party Conference ( among 3 extensions) --------------------------------- 41
Extension Call Operator -------------------------------------------------------------- 42
Busy Transfer ------------------------------------------------------------------------- 42
Unconditional Transfer -------------------------------------------------------------- 43
Boss and Secretary Function --------------------------------------------------------- 43
Use Extension By Password --------------------------------------------------------- 45
Do Not Disturb ------------------------------------------------------------------------ 45
Broadcasting --------------------------------------------------------------------------- 46
Verify Extension Number And Port Number --------------------------------------- 47
Doorbell & Doorlock ----------------------------------------------------------------- 48
Remote Program ---------------------------------------------------------------------- 49

Section 4: Appendix
System Programming List ---------------------------------------------------------- 50
Operation ------------------------------------------------------------------------------ 52
PC Call Management Instruction -------------------------------------------------- 52
PC Call Management Module Instruction ---------------------------------------- 53

Section 5: Appendix
KP-06 Series Key Telephone Brief Introduction ---------------------------------- 55

Section 1: Brief Introduction


Welcome to use TC-2000 K series PABX, this series include these models:
TC-308AK ( 3 CO lines + 8 Extensions)
TC-416AK (4 CO lines + 16 Extensions)
TC-2000HK ( Card expandable structure, 2 to 6 CO lines, 4 to 32 Extensions)
TC-2000DK ( Card expandable structure, 4 to 16 CO lines, 8 to 128 Extensions)
TC-2000VK ( Card expandable structure, 4 to 16 CO lines, 6 to 64 Extensions)

The system is Card Expandable Structure, the main features are as below:
1. Any extension ports enable compatible with our Two-Wires Key Telephone
and limitless quantity, use it directly after connected.
2. Flexible Extension Number Assignment ( 2, 3 or 4 digits)
3. FSK / DTMF Caller ID, Internal and External Caller ID transferred
4. Extension Password
5. Different Class for Extension
6. Second Outward Code
7. Discretional Ringing Extension Assignment when Operator Attendant
Two Operator Extensions Assignment when Auto Attendant
8. 3 pieces OGM for auto-attendant use
9. Day and Night Service
10. Extension Call to Operator by one touch button
11. Busy Transferred, Unconditional Transferred and Do Not Disturb
12. Ten Difference Groups for Extensions and CO lines
13. Call Transfer, Three Parties Conference, Caller ID transferred
14. Support PC Call Management Software, have Reverse Detect function can
have nicety bill after apply Reverse Detect service from telecom office
15. Internal "Call Bill Memory" and Clock to ensure system can record the bill
even when PC Call Management software is not started
16. PC Voice Record Software optional
17. Remote Program function to make the maintenance easier.

TC-2000HK,DK and VK series have below additional features


1. Card Expandable.CO line, Extension increase / decrease freely
2. Power switch, internal batteries optional, TC-200DK series can keep working
about 70 hours after power failure
3. External Music Input, allowed change the holding music freely
4. Allowed compatible with external amplifier for broadcasting

Section 1

Basic System Construction

1.1 Names
TC-2000AK

308AK Back View


3

416AK Back View


1

Face View

---- LED
---- Power Switch
---- CO line port
---- Extension port
----Power socket
---- COM port
---- Voice Record switch(OGM)
---- PC voice record port

Left Side view


7

Right Side View

TC-2000HK

PABX

Telephone Exchange

1
4 5 6

----LED
----Power Switch
----Power Socket
----Power fuse
----External Music Input Port
----PC Voice Record
----Broadcast signal output port
---- COM Port
---- Voice Record Switch(OGM)
----CO lines
11 ---- Extensions

10

Front View
11

Back View

Section 1

Basic System Construction

TC-2000DK

Telephone Exchange

1
2
Front view
4

8 9

10

6
5
Back View

11

13

Internal View

12

1. Power supply LED


2. Power supply switch
3. CPU LED
4. CO line LED
5. Power supply socket
6.Fuse(2A)
7. CPU board
8. Tone board
9. No.1 and No.2 CO line expansion board 10. Extension expansion board
11. Power supply board
12. Expansion board Location Solt
13. Internal battery (Optional)

Section 1

Basic System Construction

1.2 Technical Index


Capacity (Different model has different capacity)
Outside (CO) Lines =2,3, 4, 6, 8, 12 or 16
Extensions = 4 to 128
Exterior sockets: Extension/CO line, PC network,
TC-2000DK series has additional features:
Tone Output, External Music Input, Voice Recorder, Broadcast.
Communication Channels: AK = 7
HK = 7
DK=15
VK=15
Transmission Attributes: Extension to Extension 1.5dB
Extension to Trunk line 2.0dB
Ringing Current:
Model AK = AC 65V/50Hz
Model HK,DK,VK = AC65V/25Hz
Feeding Current = DC 48V/25mA
Relative Unbalance Against Ground: 300Hz-600Hz 40dB
600Hz-3400Hz 46dB
Dialing Mode: DTMF

Signal Tone:
CO Line: Tone from Local Telecom Office
Internal Dial Tone: 450Hz, Continuous Square Wave
Internal Ringing Tone: 450Hz, square wave, 1sec on and 4sec off
Internal Busy Tone: 450Hz, square wave, 0.3sec on, 0.3sec off
Internal Verify Tone: 450Hz, square wave, 1sec on
Internal Error Tone: 450Hz, square wave, 0.3sec on, 0.3sec off
Caller ID:
Receive: DTMF, FSK Bell 202)
Send: DTMF
Power Supply:
AK: AC220V 10% /15VA
HK: AC80V 260V /35VA
DK: AC80V 260V /60VA
VK: AC80V 260V /50VA
Backup Battery HK has internal battery, DK,VK are optional
HK: 6V/10AH*1pcs Charge current 1A
DK: 12V/7AH*4pcs Charge current 200mA
HK,DK,VK: External Music Input Power Level: 1Vrms Resistance:10K
HK,DK,VK: Broadcast Output Power Level: 200mVrms Resistance:1K
DK,VK Telephone Voice Recorder Control Voltage:48V/10V
In Point Environment: Temperature: 0 C-40 C
Relative humidity 90%

Section 1

1.3

Basic System Construction

Part Name
1 CPU board

CPU is the control center of PABX,have control chip,connection circuit.


One socket in the CPU board is for PC COM port connecting, supplied
one switch is allowed connect with PC COM port
Switch

switch

The user can make the connecting cable by ordinary 4pin telephone
cable as follows ( Advert the color order of cable and orientation of
the Rj11 plug and the telephone cable is within 100 meters)
White
Green
Red
Yellow

Port A

Rj11 plug A

Plug Flatly

Port B

White
Green
Red
Yellow

Facture 1 Uncover the two ports(port A and port B)of 4 pins


telephone cable with appropriate length;
2 Unkit the cable, the color order is Yellow, Red, Green
and White;
3 Use two standard Rj11 plugs, insert the telephone cable
by the same color orientation into the same orientation
Rj11 port (port A and port B);
4 Make sure the telephone cable has been inserted well,
impact it by plier;

2 Tone board
1
2
3
4

5
6

Tone board is take on generates internal dial tone, ringing tone,


false tone, music, and compile the extension dialing, have many
molectron, be avoid the static when insert or remove the card.
Part Names
1 Volume Switch for Music on Holding
2 External Music Input pot. Can adopt ordinary mono plug,
input radio, CD or Mp3 as external music source for
call on holding
3 OGM protection switch to avoid the internal OGM
does not swilled out by the interference(Refer 2.26 page18)
4 Broadcasting port (Refer 3.19 page 45)
5 Voice Recorder port (Refer 2.63 page 32)
6 PC Record port (Refer 2.63 page 32)

Section 1

Basic System Construction

3 CO line board

08

16

07

15

06

14

05

13

04

12

03

11

02

10

01

09

No.1
CO line board

Outside (CO) line board is take on connect with PSTN,


various CO line signal can transmit to each extension
port by tone exchange system that in CO line board to
realize communicating between CO line and Extension.
Allowed maximum install two pieces of CO line board,
and have 8 CO line ports in each CO line card, maximum
have 16 CO lines.
The port order of No.1 CO line board are 01~08 from the
bottom up; the No.2 CO line board are 09~16 from the
bottom up.
The line will priority enter the idle lower CO line port
when internal extension make the external call.
To reduce the CO lines are occupied by the outgoing
calls, we suggest to connect the high-frequency used
CO lines that for external call incoming to the higher
CO line port
Arrester is a device to be installed on outside (CO) line
to prevent a damaging from thunder. We recommend
to install arrester. In addition, grounding (connection to
earth ground) is very important to protect the system.
(Thunder damaging is void warranty)

No.2
CO line board

4 Extension board
08

16

07

15

06

14

05

13

04

12

03

11

02

10

01

09

Extension board is connecting with internal telephone,


the system can build internal communication or external
call by tone exchange system.
Maximum allowed connect with sixteen extension cards,
have 8 extension ports in each board, total have 128
extensions. The port order of each extension board is
increased from the bottom up, The No.1 card are 01~08,
the No.2 board are 09~16 from the bottom up, thus
analogically.
We are recommend to installed the arrester for extension
lines when the extension lines are expose at outdoor.

No.2
No.1
Extension board Extension board

Section 1
1.4

Basic System Construction

System Connection Diagram


With creepage protection

Extension

CO line

Arrester

Arrester

AC 80v 260v

VOIP

MP3
External
Music

Internet
Junction Shelf
Junction Shelf

Amplifier

Ground Wire
Voice Recorder
COM Port
Computer
1. The connection way of model AK,HK,VK are almost as same as DK, please refer above
chart when connecting.
2. We recommend equip arrester for CO lines and Extensions;
3. Keep away from AC power source when install the telephone cables.
4. Avoid using the same power supply outlet for computers, telexs, and other office
equipment. Otherwise, the system operation may be interrupted by the induction noise.
5.Unplug the system during install or remove the expansion boards, and the boards should be
install or remove vertically to avoid short circuit.
6. After starting the system, if the system does not operate properly, restart the system.
If the system still does not operate properly, please contact with our agent or dealer.

Section 2

System Programming

2.1 General Programming Instructions


2.1.1 This system has a default factory setting. If any of the programming needs to be
changed, the user can change the setting by system programming.
2.1.2 System programming can only be performed from extension 8001.
2.1.3 The user should input the password to enter the system programming.
2.1.4 Press * to start programming a system setting.
Enter the code and parameters for changing a system setting.
Press # to complete the programming of a system setting.
To correct a wrong system setting, press * to do the programming of a system
setting again. There is no need to hang up the telephone.
2.1.5 After programming a system setting, a long confirmation tone is sent indicates
that the system setting has been successful.
A series of short "Beeps" tone is sent indicates that the system setting was
unsuccessful. Please check or reset the unit.
2.1.6 In this manual, we have marked when the functions are different for different
model AK,HK,DK.

2.2

Default Values
* Attendant mode: Operator Attendant
* Ringing extension at operator attendant: 8001,8002,8003,8004
* Operator No.1Extension at auto-attendant: 8002
Operator No.2 Extension at auto-attendant: 8003
* External Dial Mode: Dial 0 or Select CO line
* CO line Caller ID mode: Standard FSK, DTMF
* Trunk Group: Not set
* Extension / CO line group: 0
* Extension outgoing class: No restriction
* Restricted/ Licence Prefix Digits: Not set
* Extension / CO lines Monitor Record mode: Not set
* Extension External Call Time Limited: Not set
* Hook-Switch Flash time:760 ms

Section 2

System Programming

2.3 System Program Password Entry


Format: * * 01 ABCD #
ABCD = System Program Password.
Description: Allows the user to enter system programming by system program
password,suppose the password is 1234 .

* *
Pick up 8001

1 2

Input ** 01 1234 #

Du

programming

If the user has entered into the programming mode by password, the user
should not hang up extension 8001 until all the desired system settings
have been modified, otherwise the user has to input the password again to
enter into the programming mode.

2.4 Change System Program Password


Format: * 02 ABCD #
ABCD = New password (Default password = 1234)
Example, you want to change the password to 0000 :

* 0 2 0 0 0 0 #
Pick up 8001(unlock)

Input * 0 2 0 0 0 0 #

Du

Hang up

Example:
The default password is 1234. We suggest to change the password before using
the PABX. If the user wants to change the password to 5678, the user should input
* *01 1 2 3 4 # to enter the system, then input * 02 5 6 7 8 # to change the password
to 5 6 7 8.
Suppose the user needs to change the password again to 1111, the user should input
** 01 5 6 7 8 # to enter the system, then input * 02 1111 # to change the password
to 1111.
When you forget program password, please contact with your dealer to
restore the password by Remote Program function.

2.5 Restore To Default Mode


Format: * 6 000 #
Description:This format to restore the system to avoid useless data left after testing.
Note: This format is not restore the CO line Open mode, Extension Number and
Call Bill Memory.

Section 2

System Programming

2.6 Extension Port Enable/Disable To Compatible With Key Phone


Format: * 84 ABCD M #
ABCD = Extension Number
M=0= Use Single Line Telephone
M=1= Use Key Telephone
Description: Initially enable connect key phone or single line phone with any
extension port of PABX, auto-configure after power ON, dispense
with assignment.
Certain extension port change from Key phone to Single Line phone, require input
* 84 ABCD 0# on Key Phone that connect with 001 port. (001 is un-lock).
Example: PABX Extension port 8008 has used Key Telephone, now, change it to
use Single Line Telephone.

Pick up 8001(unlock)
Key Phone

3 4
8
4 8
2 0
1 8
1 0
# #
0 #

Input * 84 8008 0 #

Du

Hang up

2.7 Disable Compatible Key Phone For All Extension Ports


Format: * 84 #
All extension ports are disable compatible with Key Phone.

2.8 Enable External (CO) Line ( No.1 Co Line Card )



Format: * 3 1 ABCDEFGH #
ABCDEFGH = CO Line ports number = No.1CO line card of DK model = 1 to 8
Description: Assigns which external ( CO ) line is connected to which CO line port.
Example : The port 1, 2,3,4,5 of No.1 CO line card is connected with CO lines, it
is correspond to CO line 1, 2, 3, 4, 5.

Pick up 8001(unlock)

3 1 1 2 3
4 4
# #
5 #

Input * 31 1 2 3 4 5 #

Du

Hang up

2.9 Disable No.1 CO Line Card


Format * 31 #
Description: When the No.1 CO line card is not installed or it has not CO line,
please close/disable it to avoid no response when pick up extension.

10

Section 2

System Programming

2.10 Enable External (CO ) Line ( No.2 CO Line Card )


Format: * 3 2 ABCDEFGH #
ABCDEFGH = CO Line ports of No.2 card = 1 to 8
Description: Assigns which external ( CO ) line is connected to which CO line port.


Example :The port 1, 2,3,4,5 of No.2 CO line card is connected with CO lines, it is
correspond to CO line 9, 10, 11, 12, 13.

Pick up 8001(unlock)

3 2
4 4
1 1 2 3
# #
5 #

Input * 32 1 2 3 4 5 #

Du

Hang up

1. This format is only function for model DK,VK.


2. The port number 1 to 8 of No.2 CO line card are correspond to actual CO
line 9 to 16.
3. The line will priority enter the idle lower CO line port when internal
extension make external call. Example, CO line 1,2,3,4,5 have been
connected, the extension A will access CO line 1, meanwhile, extension B
will access CO line 2.
To reduce the CO lines are occupied by the outgoing calls , we suggest to
connect the high-frequency used CO lines that for external call incoming
to the higher CO line port
4. The CO line can be connected do not accord to the order, for example, we
can connect CO line 1,2,5,6,7,8, leave the port 3 and 4 are vacant.

2.11 Disable No.2 CO Line Card


Format * 32 #
Description: When the No.2 CO line card is not installed or it has not CO line,
please close/disable it to avoid no response when pick up extension.

2.12 Disable All CO Lines


Format * 3 #
Description When no CO line card is installed or CO line card has not CO line,
please close all CO lines to make PABX is at Intercom mode.
Example: Assign PABX at Intercom mode when no CO lines are connected.

Pick up 8001(unlock)

3 #

Input * 3 #

Du

11

Hang up

Section 2

System Programming

2.13 All CO Lines At Operator Attendant Mode


Format: * 2 1 #
Description: Assigned ringing extension will ring when CO line is received, pick
up extension to answer the call.

1 #

* 2
Pick up 8001(unlock)

Input * 2 1 #

Du

Hang up

2.14 All CO lines At Auto-Attendant (Outgoing Message)


Format: * 20 #
Description: In this mode, the external caller will hear the Out Going Message recording.
None of the extension will ring.

0 #

* 2

Pick up 8001(unlock)

Input * 2 0 #

Du

Hang up

2.15 Certain CO line(s) At Operator Attendant Mode


Format: * 2 1 mn #
mn = CO line port number(01-16)
Description: Assign operator-attendant mode for certain CO lines, while other CO
lines remain in auto-attendant mode.
Example: Assign CO 3 at operator-attendan, and assign remain CO lines at auto
attendant mode.

* 2

* 2

Pick up 8001(unlock) Input * 2 0 #

Du

1 0

Input * 2 1 03 #

Hang up

Suggest to assign all CO lines at auto-attendant mode before this assignment


to avoid conflicts with previous setting.

12

Section 2

System Programming

2.16 Certain CO Lines At Auto-Attendant Mode


Format: * 2 0 mn #
mn = CO line port number(01-16)
Description: Assign Auto-attendant mode for certain CO lines, while other CO lines
remain in Operator-attendant mode.
Example: Assign CO 2 and CO 10 at Auto-attendan, and assign remain CO lines at
operator attendant mode.

* 2

1 #

Pick up 8001 Input * 21 #

* 2
Du

0 2

Input * 2002 #

* 2
Du

0 1

Input * 2 0 10 #

Hang up

Unlock

Suggest to assign all CO lines at Operator-attendant mode before this


assignment to avoid conflicts with previous setting.

2.17 Auto-Exchange Attendant Mode In different Period (Day and Night Service)
Format:
* 87AB
CD
EF
GH
M#(Period
1)
Format: * 88 AB CD EF GH M # (Period 2)
AB CD = Start Time
EF GH = End Time
M=1= Auto-Attendant Mode
M=0= Operator Attendant Mode
Example: Assign 8:30am to 12:00am, 13:30pm to 17:30pm at Operator Attendant
Mode. Other times is at Auto-Atttendant mode.

* 8 7 0 8 3 0 1 2 0 0 0 #
Pick up 8001 (unlock)

Input * 87 0830 1200 0 #

Du

* 8 8 1 3 3 0 1 7 3 0 0 #
Du

Input * 88 1330 1730 0 #

Hang up

1. Use 24 hours to denote the time;


2. Assign two periods for one day (refer above example), everyday
is same. You also can assign period over one day.
Example: 22:00pm to 8:00am (next day) at Auto-Attendant mode,
other times is at Operator Attendant mode. Just need to
input * 87 22 00 08 00 1 #.
3. When switch to assigned period, attendant extension is the
pre-assigned attendant extensions.

13

Section 2

System Programming

2.18 Cancel Auto-Exchange Attendant Mode In Different Period


and
Night

(Day


Service)

Format: * 87 # ( Cancel Period 1)
Format: * 88 # (Cancel Period 2 )
After cancel, the system will restore to pre-assigned attendant extensions.

2.19 Auto-Exchange Attendant Mode In Certain Day


* 89
# (Day
Format:

1 A
M

1)
Format: * 89 2 A M # (Day 2 )
A = Week = Monday to Sunday = 1 to 7
M=1= Auto-Attendant
M=0 = Operator-Attendant
Example: Assign Saturday and Sunday are under Auto-Attendant mode, other days
are Operator-attendant mode.

* 8 9 2 7 1 #

* 8 9 1 6 1 #

Pick up 8001
Un-lock

Input * 89 161 #

Du

Input * 89 271 #

Hang up

1. This format is assign whole day attendant mode, even if the appointed
day has been assigned Period Attendant Mode, it will not work.
2. Example, you can assign whole day at Auto-Attedant on Sat & Sun,
8:00am to 12:00am & 13:30pm to 17:30pm at operator-attendant mode
from Mon to Fri, other times at Auto-Attendant.
3. When switch to assigned period, attendant extension is the pre-assigned
attendant extensions.

Cancel
Auto-Exchange

Attendant
Mode
In Certain
Day

2.20
Format: * 89 1 # ( Clear Day 1 )
Format: * 89 2 # ( Clear Day 2 )
After cancel, system will auto-restore to pre-assigned attendant extensions.

CancelAuto-Exchange


Mode

2.21
Attendant
Format: * 89 3 #
After cancel, system will auto-restore to pre-assigned attendant extensions.

14

Section 2

System Programming

2.22 Cancel CO Line Ringing Extension At Operator-Attendant mode


Format: * 11 mn #
mn = CO Line port number (01-16)
Example: Cancel ringing extension of CO line 03 and CO line 15.

1 1 0

3 #

Pick up 8001 Input * 1103 #


Unlock

Du

1 1

1 5 #

Input * 1115 #

Du

Hang up

The CO line port number must be 01 to 16 (two digits) inputted, here 01 to 09


stands for CO line 1 to 9.

2.23 External (CO) Line Ringing Extension At Operator Attendant Mode


Format: * 12 mn abcd #
mn = CO Line port number (01-16)
abcd = Current extension number
Description: The user can select which extension(s) must ring, when there is an
incoming call on an external CO line.
Example, Assign Ext. 8003 and 8031 to ring when external call on CO line 02.

Pick up 8001
Unlock

1 2

0 2 8

0 0

3 #

Input * 12 028003 #

Du

1 2

0 2 8

3 1 #

Input * 12028031 #

* Maximum allows have four ringing extensions for each CO line, please
clear the previous setting accord to the format of item 2.22before change
the ringing extension.
* Any extension can be assigned as ringing extension, use its current
extension number when setting.

15

Section 2

System Programming

2.24 Operator No 1 At Auto-Attendant Mode


Format: * 2 5 abcd #
abcd = extension number
Description: Assign an extension to be Operator No 1 at Auto Attendant Mode.
When external caller dial 0, his call will be transferred to operator.
Example: Assign extension 8006 to be Operator No.1

* 2

Pick up 8001
Unlock

6 #

5 8 0 0

Input * 25 8006 #

Du

Hang up

* Any extension can be assigned as Operator extension, use its current


extension number when setting.
* At Auto-attendant mode, when external caller dial 0, his call will be
transferred to Operator No.1.
The incoming call will be auto transferred to Operator No.2 when operator
No.1 is busy.

2.25 Operator No 2 At Auto-Attendant Mode


Format: * 2 6 abcd #
abcd = extension number
Description: Assign an extension to be Operator No 2 at Auto Attendant Mode.
The incoming call will be auto transferred to Operator No. 2 when
Operator No.1 is busy.
Example: Assign extension 8026 to be Operator No. 2.

* 2

Pick up 8001
Unlock

6 8 0 2

6 #

Input * 26 8026 #

Du

Hang up

* At Auto-attendant mode, when external caller dial 0, his call will be


transferred to Operator No.1.
The incoming call will be auto transferred to Operator No.2 when Operator
No.1 is busy. The system will send out message,"the extension is busy,
please dial other extension" when both of operator extensions are busy.
* No matter at Auto-attendant mode or Operator attendant mode, internal
extension will be connected with Operator No.1 first when he dial 9, if No.1
operator is busy, his call will be auto transferred to Operator No.2.
The system will send busy tone when both of operator extensions are busy.
* The default Operator No.1 extension is 8002, Operator No.2 extension is 8003.

16

Section 2

System Programming

2.26 Out Going Message Record (OGM)


Format: * 2 2 N #
N = 1 = OGM 1 = Maximum 12 seconds
N = 2 = OGM 2 = Maximum 4 seconds
N = 3 = OGM 3 = Maximum 4 seconds
Description: Allows the extension assigned as an operator or manager to record up
to 3 outgoing voice message. This message is played when a external
caller accesses the DISA feature.
Example:
OGM 1: "This is A company, For the sales division, press 8003. For the service
division, press 8006. For fax, press 8008, To call operator, press 0 "
Description: The unit will answer the call and play an out going message. The
calling party has the option to dial the number of internal extension
directly e.g.8003 or dial 0 for the operator.
OGM 2: " We are sorry. The line is currently busy, you could dial other
extension number, if you want to call the operator, press 0 "
Description: The unit will play out going message in the case of desired extension
is busy.
If the external caller does not enter any correct extension number
within a certain period, then the call will be released.
OGM 3: "We are sorry. The line is no answer, you could dial other extension
number, if you want to call the operator, press 0 "
Description: The unit will play an out going message in the case of desired
extension is no answer after the caller dial the extension number
within a certain period.
If the external caller does not enter any other correct extension
number within a certain period, then the call will be released.

* There is has Record switch on the tone board, turn the switch to ON before
record message. Turn the switch to OFF after finish recording.
* A Beep tone is heard at the beginning of recording and another Beep tone
to end of recording.
* Limitless times to record message, new message overwrite old messages.
* Recording in the quiet surroundings by high quality telephone, require
lifts up handset to record.

17

Section 2

System Programming

Please refer to the schematic of Tone- Board:

Record ON

Record OFF
OFF

ON

Right Side View of Model AK

Model DK Tone-Board

2.27 Out Going Message Playing


Format: * 2 3 N #
N = 1 = Play OGM 1
N = 2 = Play OGM 2
N = 3 = Play OGM 3.
Description: Listen to the Out Going Message (OGM) recording and to test the
quality of the telephone.
PABX TC-2000DK and TC-2000VK Series have two sets inner record
system, twice complete and clear OGM is heard indicates the tone
system is working properly.
If only once OGM is heard indicates the system is not work properly,
please record the outgoing message again (Refer 2.26 page 17)

2.28 Holding Music Playing


Format * 2 4 #
Description: This system is integrated with internal Holding Music. Listen internal
or external holding music for a short period, and to test the quality of telephone.
Plug the external Holding Music source into the external Music Input port, then the
system will play the external Holding Music instead of internal built holding music.

* 2

4 #

Pick up 8001(unlock) Input * 2 4 #

Du

Hang up

* If no music is heard, please check whether the tone volume switch has
been adjusted to lowest.

18

Section 2

System Programming

2.29 Certain Extension(s) To Access Only One Appointed CO Line


Format:

* 4 1 MN abcd #
MN = CO line port number (01-16)
abcd = Extension number
Description: Certain extension to access only one appointed CO line. Even if other
CO lines are free, the assigned extension(s) disable to access those idle CO lines.
But the incoming call on other CO line(s) can be transferred to assigned extension..
Example: Extension 8032 to use CO line 07 only.

Pick up 8001
and unlock

2 #

Input * 41 07 8032 #

Du

Hang up

* Not allowed assign two CO lines for one extension ( maximum has only one
CO line for each extension), the last setting will overwrite the previous one.

2.30 Cancel Certain Extension(s) To Access Only One Appointed CO Line


Format: * 4 3 abcd #
abcd = Extension number;
Description: Cancel certain extension(s) to use only one appointed CO line .
Example: Cancel extension 8032 to access only a designated CO line.

*
Pick up 8001
and unlock

0 3

2 #

Input * 43 8032 #

Du

Hang up

2.31 Cancel All Extension(s) To Access Only Appointed CO Line


Format: * 4 3 #
Description: Cancel all extension(s) to access only appointed CO line.

*
Pick up 8001
and unlock

3 #

Input * 43 #

Du

19

Hang up

Section 2

System Programming

2.32 Certain Exclusive CO Line Of Authorized Extension(s)


Format: * 4 2 MN abcd #
MN = CO line port number (01~16),
abcd = Extension number.
Description: The exclusive CO line is only allowed accessed by authorized
extension(s) . Other extensions has not right to access it even if exclusive
CO line is free, but the authorized extension can access other idle CO line.
Example: Exclusive CO line 13 of extension 8008 assignment.

Pick up 8001
and unlock

8 #

Input * 42 13 8008 #

Du

Hang up

* Each exclusive CO line can have maximum of four authorized extensions.

2.33 Cancel Certain Exclusive CO Line Of Authorized Extension(s)


Format:

* 4 4 MN #
MN = CO line port number (01 ~ 16)
Description: Cancel exclusive CO line of authorized extension(s) .
Example: Cancel exclusive CO line 13.

Pick up 8001
and unlock

Input * 44 13 #

Du

Hang up

2.34 Cancel All Exclusive CO Line Of Authorized Extension(s)


Format: * 4 4 #
Description: Cancel All Exclusive CO Line Of Authorized Extension(s)

*
Pick up 8001
and unlock

4 #

Input * 44 #

20

Du

Hang up

Section 2

System Programming

2.35 Distribute Certain Extension(s) To Different Group


Format

* 47 ABCD G #
ABCD = Extension number
G= Group number = 0~9
Description: To calculate the charge for different department, we can distribute
certain extensions for each department/group.
Example: Assign extension 8006,8007,8008 to (sales division)group 1, extension
8009,8010 to(service division)group 2.

Pick up 8001
and unlock

8 0

7 8 0

8 0

6 1 #

Input * 4780061 #

8 0

8 1 #

Input 8008 1#

Du

Input 8009 2#

Du

7 1 #

Input 8007 1#

8 0

9 2 #

Du

Du

0 2 #

Input 80102#

* We can use batch program way when extensions are have same format.
Refer to above example, after input * 47, you can continue to input
extension and group number thereafter, only when has wrong inputted
or need do change, should input * 47 again.
* Different groups can build internal communication, but not allowed to
use the CO line that belong to other group.( Page 23)
* The call can be transferred among different groups, but it is differentiate
when Call Pick Up. (Refer 3.4 page 38)
* Default Mode: Group = 0

2.36 Distribute All Extensions To Same Group


Format

* 47 G #
G = Group number = 0 ~ 9
Example: Distribute all extensions to group 0.

*
Pick up 8001
and unlock

7 0

Input * 47 0#

Du

21

Hang up

Section 2

System Programming

2.37 Distribute Certain CO Line(s) To Different Group


Format

* 48 MN G #
MN = CO line port number =01~16
G = Group number =0 ~9
Description: To calculate the charge for different department, we can distribute
certain CO line(s) for each departments /group.
Only allowed self-group extension(s) to access the appointed CO line(s)
that belong to self-group.
Example: Distribute CO line 08 09 10 11 to (sales division)group 2.

8 0 8

Pick up 8001(unlock) Input * 48082#

0 2 #

Input 10 2#

Du

Input 09 2#

Du

1 2 #

Input 11 2#

Du

9 2 #

Du

Hang up

1. Only self-group extension(s) is allowed access to appointed CO line(s)


that in self-group.
Example, Ext.8008 and CO line 08 are belong to group 1, Ext.8009 and
CO line 09 belong to group 2.
Ext.8008 can access CO line 08, it is not allowed access CO line 09, but
the incoming call on CO line 09 can be transferred to Ext. 8008.
2. Default Mode: Group = 0

2.38 Distribute All CO Lines To Same Group


Format

* 48 G #
G= 0 ~ 9
Example: Distribute all CO lines to group 0.

*
Pick up 8001
And unlock

8 0

Input * 48 0#

22

Du

Hang up

Section 2

System Programming

Related Feature Reference


Use the program of item 2.35,2.37
We can have flexible grouping of CO lines.
Example 1. Distribute extension A,B,C,D to group 2, extension E,F,G,H,J,K
to group 3.
Distribute CO line 1,2,3 to group 2, CO line 4,5,6,7,8 to group 3. Thus, Ext. A,
B,C,D are allowed access CO line 1,2,3 only,
Ext.E,F,G,H,J,K are allowed access CO line 4,5,6,7,8 only, dfferent groups can
build internal communication and the call can be transferred.
Please refer following diagram.
Extensions of Group 2

Extensions of Group 3

A B C D

E F

G H J

PABX

CO lines of Group 2

CO line of Group 3

Example 2:
Distribute extension A,B,C,D to group 2, CO line 1,2,3,4,5 to group 2.
Assign CO line 1 to be exclusively accessed by extension A and B, other
extensions have not right to access CO line 1 even if CO line 1 is free,
assign extension D to access only CO line 5, it has not right to access
other CO lines even if other CO lines are free.

Extensions of Group 2

A B

PABX

CO lines of Group 2

23

Section 2

System Programming

2.39 Prefix Digits Of Restricted CO Line Number


Format

* 57 G ABCD #
G = Group of prefix digits of restricted CO line number = 1 ~ 6 Group
ABCD = Prefix digits of restricted CO line number = 1 ~ 4 digits
Description: Assign restrict prefix digits freely, the CO line numbers that with
these prefix digits are restricted to dial.
Example Restrict to dial the numbers with prefix 0 and 168 that in group 1;
Restrict to dial the numbers with prefix 13 and 9 that in group 2.

*
Pick up 8001

7 2

7 1

1 6

0 #

Input * 5710 #

Du

8 #

Input 168 #

9 #

1 3 #

Input * 57213 #

Du

Input 9 #

Du

Hang up

Maximum have 20 pieces restricted prefix digits of each group.


Example: Suppose the prefix digit of long distance call is 0,and assign 0 to
group 3. To restrict the extension 8012 to dial long distance call (G =3).

7 3

0 #

Pick up 8001 Input * 5730 #

Du

1 8

0 1 2 3 #

Input * 5180123 #

Hang up

2.40 Prefix Digits Of Licence CO Line Number


Format

* 57 G ABCD #
G = Group of licence CO line number = 7~ 9
ABCD = Prefix digits of licence CO line number = 1 ~ 4 digits
Description: Only permit to dial the CO line numbers that with these licence
prefix digits.
Example: Permit to dial CO line numbers with licence prefix digit 0757 and 010,
assign 0757 and 010 to group 7 (G = 7, the extension(s) that has been distributed
to class 7 is permit to dial the CO line number that with prefix 0757 and 010 only)

Pick up 8001

7 7

0 7 5 7 #

Input * 57 7 0757 #

0 1 0 #

Du

Input 010 #

Hang up

Maximum have 20 pieces of licence prefix digits of each group.

24

Section 2

System Programming

2.41 Clear Prefix Digit Of Certain Group


Format

* 57 G #
G = 1 ~ 9 Grou ps

2.42 First Outgoing Class Of Certain Extension


Format * 51 ABCD M #
ABCD = Extension number
M = Class
M=0 = Permit to dial internal call and receive call only
M=1~6 = Restrict to dial the numbers with prefix digits that in group 1 to 6
M=7~9= Permit to dial the numbers with prefix digits that in group 7 to 9 only
M=91= Direct to operator as soon as lift up handset ( Ext.8001 is disable)
Example: First outgoing class of Ext 8011 is Class 2 (M = 2), Third outgoing class
of Ext 8016 is Class 3 (M=3).

Pick up 8001
and unlock

1 8

0 1 1 2 #

8 0 1 6 3 #

Input * 51 8 011 2 #

Du

Input 8016 3 #

Hang up

2.43 First Outgoing Class Of All Extensions


Format * 54 M #
M=0 = Permit to dial Internal call and receive the call only
M=1~6 = Restrict to dial the numbers with prefix digits that in group 1 to 6
M=7~9= Permit to dial the numbers with prefix digits that in group 7 to 9 only

2.44 Second Outgoing Class Of Certain Extension


Format * 52 ABCD M #
ABCD = Extension number
M = Class
M=0 = Permit to dial internal call and receive call only
M=1~6 = Restrict to dial the numbers with prefix digits that in group 1 to 6
M=7~9= Permit to dial the numbers with prefix digits that in group7 to 9 only
Example: Second outgoing class of Ext.8035 is class 7 (M=7), second outgoing
class of Ext.8118 is class 8 (M=8).

Pick up 8001
and unlock

2 8

0 3 5 7 #

8 1 1 8 8 #

Input * 52 8035 7 #

Du

25

Input 8118 8 #

Hang up

Section 2

System Programming

2.45 Second Outgoing Class Of All Extensions


Format * 55 M #
M=0 = Permit to dial Internal call and receive the call only
M=1~6 = Restrict to dial the numbers with prefix digits that in group 1 to 6
M=7~9= Permit to dial the numbers with prefix digits that in group 7 to 9 only

Related Feature Reference


Do speed program when the most of extensions are have same outgoing class.
Example: Outgoing class of Ext. 8008 and 8012 is class 1, Ext.8015,8016 and 8018
is class 7, other all extensions are class 2.
Thus, you can assign all extensions to class 2 first ( * 54 2 #), then change
Ext.8008 and 8012 to class 1( * 51 8008 1 #, * 51 8012 1 #), Ext. 8015,
8016 and 8018 to class 7( * 51 8015 7 #, * 51 8016 7 #, * 51 8018 7 # )

2.46 Cancel Outgoing Class Of Certain Extension


Format

* 53 ABCD #
ABCD = Extension number
Example: Cancel outgoing class of extension 8015.

Pick up 8001
And unlock

3 8

0 1 5 #

Input * 53 8015 #

Du

Hang up

2.47 Cancel Outgoing Class Of All Extension


Format * 53 #
Example: Cancel Outgoing Class Of All Extensions.

*
Pick up 8001
And unlock

3 #

Input * 53 #

Du

26

Hang up

Section 2

System Programming

Related Feature Reference


1. Each extension has maximum of two outgoing class, both of classes should
be in restricted prefix digits group 1 to 6 (G = 1 to 6) or in licence prefix
digits group 7 to 9 (G = 7 to 9). It is not allowed to assign first class is in
group 1 ~ 6, and second class is in 7 ~ 9.
2. Assign both of classes in group 1 ~ 6, the CO line numbers that with these
prefix digits are restricted to dial.
3. Assign both of classes in group 7~9, only allowed to dial the CO line
numbers that with these prefix digits.
Example: Prefix digit 0, 168 and 13 in restrict group 2.
Prefix digit 9500 and 193 in restrict group 3.
Prefix digit 0757, 020 and 010 in licence group 7.
Prefix digit 133 and 130 in licence group 8.
Have various combinations accord to necessary as following:
a. First class of Ext.A is class 2 (M=2),second class has not been assigned.
Thus, Ext.A is restrict to dial the numbers with prefix digit 0, 168 and 13.
b. First class of Ext B is class 2 ( M=2),second class is class 3.
Thus, Ext.B is restrict to dial numbers with prefix digit 0,168,13,9500,193.
c. First class of Ext C is 7, second class has not been assigned.
Thus, Ext.C is permit to dial numbers with prefix digit 0757,020,010 only.
d. First class of Extension D is 7, second class is 8.
Thus,Ext D is permit to dial the numbers with prefix digit0757,020,010,
133 and 130 only.

2.48 Restore All Extension Numbers To Default


Format: * 7 000 #
Description: Restore all extension numbers to default extension number.
The default extension number is 8001 ~ 8128.

2.49 Clear All Extension Numbers


Format * 71 00 #
Description: To clear all extension numbers before to change the most of extension
numbers to avoid reduplicate number. This format will clear default
extension numbers also. You can assign extension number according
to item 2.52 after clear all extension numbers.

* Suggest to assign two digits extension number for the regular use or
important extension.


* Assign extension number according to the floor, building or room number.

27

Section 2

System Programming

2.50 Length Of Certain Extension Number


Format

* 72 A M #
A = Prefix digit of extension number = 1 to 8
M = Length of extension number = two, three or four digits
Description: Allow existing two, three or four digits extension number.
Example: Assign extension number with prefix 3 has two digits, extension number
with prefix digit 6 has three digits.

2 3

2 #

Pick up 8001 Input * 72 3 2 #


and unlock

Du

2 6

3 #

Input * 72 6 3 #

Du

Hang up

* Default length of extension number is four digits.


* Allow existing same length extension number for different prefix
digits extension number.
Example: Assign two digits for the extension number with prefix digit 4,5,7.

2.51 Four Digits Extension Number Is Enable


Format * 7 200 #
Description: Clear two or three digits extension numbers, only reserve four digits
extension number, you can assign four digits extension number for
the invalid number.
Example: Have extension number 12,22,333,1234, after input * 72 00 #, the
extension number 12,22,333 will be invalid, only 1234 is enable.
You can assign four digits extension number for invalid numbers.

2.52 Change PABX Port Extension Number


Format: * 7 ABC abcd #
ABC = PABX port serial number = 001 to 128
abcd = New extension number of port = 10 to 8999
Example: Change extension number to 638 for port 004,extension number 33
for port 015, extension number 8168 for port 109.

0 0

4 6 3 8 #

Input * 7004638 #

Du

5 3

3 #

Input 01533 # Du

9 8

1 6 8 #

Input 1098168#

Du Hang up

To check the serial number of port, connect Caller ID phone with


corresponding port, input format # * 9,then hang up;
You can read seven digits on phone, the prefix three digits is the port
serial number (Refer 3.21 page 46)

28

Section 2

System Programming

2.53 Certain Extension Make External Call Mode


Format: * 8 2 ABCD N #
ABCD = Extension number;
N = 0 = Dial 0 ( Default mode )
N =1 = Direct
Description: The extension can be programmed to have access to the external CO
line by dial 0 first (N=0) or to have direct access to external CO line (N =1)
Example: Assign extension 8008 to have direct access to the external line.

Pick up 8001(unlock)

2 8 0 0 8 1 #

Input * 8 2 8008 1 #

Du

Hang up

Format: * ABCD
ABCD = extension number
Description: The user should dial * before desired extension number to make
internal call when extension is in Direct External Dial Mode;
to
CO
line
by dial
0 first
(N=0)
means
the


enter

Access
extension
will
Internal line as soon as it is picked up, need to dial 0 first to get the external
dial tone before dial external number. When N = 0, the user can make
internal call by dial desired extension number directly.
Direct access to CO line ( N= 1) means the extension will enter external
line as soon as it is picked up, allow to dial external number directly.
When N = 1, the user can make internal call by dial * before desired
extension number. When all CO lines are busy, the extension will auto-enter
internal line, the user can dial desired extension number directly.

2.54 Assign All Extensions Make External Call By Dial 0 First


Format

* 8 00 #

2.55 Assign All Extensions Make External Call Directly


Format: * 8 10 #

29

Section 2

System Programming

2.56 External Call Time Limited Of Certain Extension


Format: * 9 1 ABCD MN #
ABCD = Extension number
MN = Limited Time = 1 minute to 60 minutes
Description: The system disconnects external calls when the set time expires.
Example: Limited call time of Ext 8012 is 5 minutes;

9 1 8 0 1 2 0 5 #

Pick up 8001(unlock)

Input * 9 1 8012 05 #

Du

Hang up

* The limited call time is from 1 to 60 minutes .


Less 10 minutes, by 01 ~ 09 entry (two digits)
* Only react on when extension make external call, limitless when receive
external call. The actual limited time has about 10seconds discrepancy
from assigned time, in order to counteract the dial time;
* A series of short Beeps tone is sent in every 15seconds indicates leave
last one minute.

2.57

Cancel External Call Time Limited Of Certain Extension


Format: * 9 2 ABCD #
ABCD = Extension number,
Description: Limitless call time of certain extension.
Example: Cancel the limited time of Ext.8012.

*
Pick up 8001(unlock)

9 2 8 0 1 2 #
Input * 9 2 8012 #

Du

2.58 External Call Time Limited Of All Extensions


Format: * 9 3 MN #
Description: All extensions have same limit call time.

2.59 Cancel External Call Time Limited Of All Extensions


Format: * 9 3 #
Description: Limitless call time of all extensions.

30

Hang up

Section 2

System Programming

2.60 Enable / Disable Auto-Record For Certain Extension(s)


Format: * 4 5 ABCD M #
ABCD = Extension number
M = 0 = OFF/ Disable
M = 1 = ON / Ena ble
Example: Enable auto-record extension 8013 and 8126.

4 5

8 0 1 3

8 1 2

1 #

Pick up 8001(unlock) Input * 4580131#

Du

6 1 #

Input 8126 1 #

2.61 Enable / Disable Auto-Record For All Extensions


Format: * 4 5 A #
M = 0 = OFF / Di sable
M = 1 = ON / Diable

2.62 Enable / Disable Auto-Record For Certain CO Line(s)


Format: * 4 6 MN A #
MN = CO Line port number (01 ~ 16 )
A= 0 = OFF / Disable
A =1 = ON / Enable
Example: Enable auto-record CO line 03 and CO line 12;

4 6

Pick up 8001(unlock)

3 1 #

Input * 4 6 03 1 #

1 2 1
Du

Input 12 1 #

* Any calls via the assigned CO line, the conversation will be recorded.

2.63 Enable / Disable Auto-Record For All CO Lines


Format: * 4 6 A #
M = 0 = OFF / Di sable
M = 1 = ON / Enable

31

Section 2

System Programming

* Only record external call, do not react on for internal call.


* Only has one recording route allowed only one extension is being record
at the same time.
Example: Ext.8013 is being record, mean-while, Ext. 8126 is make external call,
Ext. 8126 will not start to be recorded until Ext. 8013 is hang up.
* Besides use tape recorder or digital voice recorder, we supply PC Record
Software for PABX TC-2000DK and TC-2000VK series.
When use digital voice recorder or PC Record Software, require to connect
it with the Digital Port on the tone board, please refer below chart.
Tape Voice Recorder
Music

Broadcast
Voice Recorder

RJ11Plug

Digital
Port

PC(Tone Card MIC Port) Digital Voice Recorder

Tone- Board

2.64 Hook-Switch Flash Time Range


Format: * 8 3 ABCD #
ABCD = flash time = 100ms to 2000ms
Description: FLASH means tap the hook-switch fleetly, it is as same as to lifts up
handset apace after hang up. Flash Time is the period since after hang up to re-lift
up handset. If re-lift up handset after assigned flash time, the line will be released.
If re-lift up handset in the assigned flash time, the system will know that the user is
ready to transfer a call, the line will be keep on.
Suppose flash time is 1200ms, if you do not re-lift up handset in 1200ms, the line
will be released; if re-lift up handset after 1200ms, you can dial new number; if
re-lift up handset in 1200ms, you can transfer a call.
Example: Assign flash time to 1000ms.

*
Pick up 8001(unlock)

3 1 0 0 0 #
Input * 83 1000 #

Du

Suggest to assign the flash time to 760ms normally.

32

Hang up

Section 2

System Programming

2.65 Change Extension Password


Format

# * 5 ABCD abcd
ABCD = The current extension password
abcd = The new password that you want to change to be
Example: Extension 8018 wants to change the password from 1234 to 2589.

Pick up 8018

5 1

4 2

Input # * 5 1234 2589

Du

Hang up

* Default extension password is 1234, suggest to change password before use.


* If you forgot password, please contact your administrators who charge
PABX, he can restore the password to 1234. (Refer 3.15, page 43)

2.66 Restore Password Of Certain Extension


Format

* 94 ABCD #
ABCD = Extension number
Example: The user of extension 8027 forgot his password, he can restore the
password to default 1234.

*
Pick up 8001
and unlock

4 8

0 2 7

Input * 94 8027 #

Du

Hang up

The default extension password is 1234 (Refer 2.65,page 33)

2.67 Restore Password Of All Extensions


Format * 94 #
Example: Restore all extensions password to 1234.

33

Section 2

System Programming

2.68 Change System Date & Time


Format: * 95 1 YY MM DD W # ( Change Date)
YY = Year
MM = Month
DD = Day

W = Week

Format: * 95 2 HH NN # ( Change Time)


HH = Hour NN = Minute
Description: We supply PC Call Management Software. Call Bill Memory can
record the Call Bill even when the PC is shut off. Require to assign
correct time for the Call Bill Memory and Key Phone, when the time
of Key Phone is not properly, use this program to adjust correct time.
Example: Assign system date is Aug 13,2006 (Sunday), time is 15:20pm.

Pick up 8001(unlock)

2 1

1 0

8 1

Input * 95 1 06 08 13 7 #

Du

0 #

Input * 95 2 15 20 #

*
*
*
*

Du

Hang up

Use two digits to denote the date and time. June = 06. Nine o'clock = 09
Use 24 hours to denote the time. 4.0pm = 16
Monday to Sunday = 1 to 7
System time may become un-properly after power failure more than one
day, please inspect the time when power failure.

2.69 Clear Call Bill(s) In Memory


Format * 96 00 #
Description: Call Bill Memory is charge to record the call bill when the PC is OFF.
Call Bill(s) will be transferred to PC when the PC Call Management
Software is start up.
Clear the useless call bill after system testing.
Example: After debugging the PABX, we need to clear some useless call bills.

*
Pick up 8001(unlock)

9 6

Input * 96 00 #

Du

Hang up

1. Call bills will not be restore after clear.


2. This memory can store 2,000pcs to 2,5000pcs bills ( The capacity is decided
by number length)The user should transfer the bills in memory to PC often
to avoid the capacity of memory is full.

34

Section 2

System Programming

2.69 Delay / Reverse Charge Mode


Format: * 85 0 MN # (Delay Charge)
Format: * 85 1 # (Reverse Charge)
MN = Delay Time = 10sec to 60sec
Delay Charge: PC software will start to charge after assigned time even if the
called party is no answer.
Reverse Charge: PC software will start to charge only when called party is lifts
the handset. You should apply Reverse Charge service from Telecom Office first.

2.70 Second Outward Code


Format

* 97 A MN #
A = Second outward code = 1 to 8
MN = Special CO line serial port number = 01to 16
When the user make external call by second outward code, the system will autosearch CO line start from MN.
Description: Have two kinds of CO lines from different telecom office. Such as
normal CO line and VOIP CO line (special CO line).
The user can select VOIP line to make external call (Refer 3.3 page 37), if the
selected VOIP line is busy, the user has to select CO line again.
To more convenient operating, the user can make external call by dial second
outward code, thus the system will auto search free CO line start from MN.
Example: Have seven normal CO lines port 1 to port 7, and five VOIP lines port 8
to port 12 (MN=08). You can assign auto-search VOIP CO line by dial 3 ( A =3).

*
Pick up 8001
and unlock

9 7

8 #

Input * 97 3 08 #

Du

Hang up

1. Prefix digit of extension number is not allowed as same as the second


outward code. Example, second outward code is 3, any extension number
with prefix digit 3 are invalid.
2. Connect special CO line in series behind normal CO line.
When dial 0, the line will enter normal free CO line first, if all the normal
CO lines are busy, system will auto-search free special CO line.
When dial second outward code, the line will not enter normal CO line,
but auto-search free special CO line start from MN.
3. The user can use special CO line that in self-group only.
4. The direct external mode extension should dial * A to enter CO line.

2.71 Delete Second Outward Code


Format

* 97 #

35

Section 3

Operation

3.1 Extension Make Internal Call At Non-direct External Dial Mode


Format: ABCD
ABCD = extension number
Description: An extension can make an internal call to another extension by lift
the receiver to dial desired extension number directly.
Example: The user of extension 8008 wants to make internal call to Ext 8065.
(Extension 8008 is at non-direct external dial mode)

Pick up 8008

0 6 5

Listening Dial Tone Input 8065

Internal talking

Hang up

When use Key Phone, the extension that has shortcut key its
working state is shown on the LED.

3.2 Extension Make Internal Call At Direct External Dial Mode


Format: * + ABCD
ABCD = extension number
Description: Dial * to get internal dial tone before dial desired extension number.
Example: The user of extension 8011 wants to make internal call to extension 8083
(Extension 8011 is at direct external dial mode)

Pick up 8011

0 8 3

Listening Dial Tone Input * 8083

36

Internal talking

Hang up

Section 3

Operation

3.3 Extension Make External Call


Mode 1 Dial 0 or Dial Second Outward Code, (Refer 2.53, page 29)
Description: Dial 0 to enter external line before dial external number when the
extension is at non-direct external dial mode, system will auto-search
one free CO line.
Mode 2 Direct dial external number
Description: Dial external number directly when the extension is at direct external
dial mode (Refer 2.53 page 29)
Mode 3

# MN (Select Line)
MN = 01~16
Description: Dial # first, then dial desired CO line port number, the Ext will enter
that CO line if the CO line is free, otherwise send the busy tone.
Example A: Direct external dial mode extension 8008 make external call.
* Pick up extension 8008
* Dial external number after hear external dial tone
Example B: Non-direct external dial mode extension 8008 make external call.
* Pick up extension 8008
* Dial 0 after hear internal dial tone
* Dial external number after hear external dial tone
Example C: The user of extension 8008 make external call by CO line 3
* Pick up extension 8008
* Dial # 03 after hear internal dial tone
* Dial external number after hear external dial tone

1. In the case the user needs to dial * or # button when he wants to use
some special service from telecom office (such as Call Forwarding), to
avoid the conflicts with some functions of our PABX, the user can enter
the CO line by select desired CO line (above mode 3) first, then do other
operating relate with telecom office.
2. Model AK,HK can use # M to select CO line. Example, select CO line 3,
input # 3, its functions is as same as input # 03.
3. By press CO line shortcut key directly when use key phone.

37

Section 3

Operation

3.4 Answer External Call By Ringing Extension


At operator attendant mode
The assigned ringing extension(s) will ring when has external call on CO line.
Pick up ringing extension to answer the call directly.
At Auto-attendant mode
Non of extensions will ring, external caller is listening outgoing message,
caller can dial desired extension number, the corresponding extension will
ring, pick up that extension to answer the call.

Ringing

Pick up

Talking with CO line

Hang up

3.5 Answer External Call By Non-Ringing Extension ( Call Pick Up)


Format 1: # 7 ( Pick up the external calls to self-group)
Format 1: # 9 (Pick up external calls to any group)
Description: Allows a user of a non-ringing extension to answer a call that is
ringing on another extension
Use # 7 to pick up external calls to self- group.
Use # 9 to pick up external calls to any group.
Example: Ext A and Ext.B are in different group is ringing at the same time
(external calls are come in), Ext C wants to pick up the call.
Suppose C and A are in the same group, extension C can pick up the call
to A by format # 7.
There are have two cases if C dial # 9.
* If the port serial number of extension A is in front of extension B
(port serial No.is from 001 to 128), extension C will pick up the
call to A first, B will keep ringing.
* If the port serial number of extension A is behind extension B,
extension C will pick up the call to B first, A will keep ringing.
When use Key Telephone, can press the shortcut key that its LED
is twinkling fast (0.8s:0.8s) to pick up the external call.

38

Section 3

Operation

3. 6 Transfer External Call To Another Extension


Format: Hook Switch + ABCD
ABCD = desired extension number
Description: Allows an Ext to transfer a received external call to another Ext.
Example: Ext 8002 receive an external call, and She wants to transfer this call to
extension 8015.

Talk

EXT.8002 is talking
With CO line

8015 Pick up

8002 tap
hook-switch

Listening Dial Tone

8015 talking
With 8002

8002 Hang up

1 5

Input 8015

8015 talking
with CO line

There are 4 different cases when A is transfers an External call to B:


a) Ext.A doesn't hang up, Ext. B lifts the handset
Communication between A and B is established. The external caller is put on
hold with music. Whoever hangs up ( A or B ), the system will transfer the
external call to the other.
b) Ext.A doesn't hang up, Ext.B doesn't answer within 25 seconds.
Ext. A will be reconnected to external caller and Ext B will stop ringing,
c) Ext. A hangs up and Ext.B answers external caller within 25 seconds;
d) Ext. A hangs up, but Ext. B doesn't answer the external call within 25seconds.
The external caller will be transferred back to Ext. A if A is free
(If Ext A is busy, The operator extension will ring) if Ext A (or operator Ext)
is pick up in 25seconds, the external call will be connected again, if do not
answer within 25 seconds, the external call will be released.
e) When use Key Telephone, can press the shortcut key of idle extension directly
to transfer the call, or can use the Transfer key. We are not suggest to use tap
Hook-switch to transfer the call.

39

Section 3

Operation

3.7 Party Conference ( between 2 Exts And 1 CO Line)


Format: Hook-switch + * + ABCD
ABCD = desired extension number
Description: Allows an extension on an external call to add another extension
for a 3 party conference call.
Example: Extension 8002 is talking with CO line, and 8002 wants to transfer
external call to 8015 to build three parties conference

0 1 5

8002 is
Tap hook-switch Listen Dial Tone Input *8015
Receive CO line

3-party conference

1. If the time to tap the hook-switch is exceed the assigned flash time,
the line will be released.
2. When use Key Telephone, can press Transfer key, then input * ABCD
( ABCD = Desired Extension number).

3.8

Internal Call Transfer


Format

Hookswitch + ABCD
ABCD = Desired extension number
Description: An extension transfer an internal call to another extension.
Ext.A is receive an internal call from extension B,Ext.A can transfer
this call to Ext.C.
Ext. A will build internal communication with Ext.C after Ext.C lifts
handset, Ext.B is on holding (Ext.B cannot hear the conversation
between A and C at the moment),whoever (A or C) party hangs up,
the other party will re-connect with Ext.B
Example: Ext.8002 is making internal communication with Ext.8036, Ext.8002
wants to transfer the call to Ext.8015.

8 0 1 5
EXT.8002 is talking
with Ext.8036

Ext.8002 Tap
Hook-switch

Listening Internal
Dial Tone

Input 8015

Ext.8036 is on holding when Ext. 8002 is talking with 8015. Ext.8015 will
build communication with Ext.8036 after Ext.8002 is hang up.

40

Section 3

Operation

1. If the time to tap hook-switch is exceed the assigned flash time, the line
will be released.
2. After Ext.A tap hook-switch and input extension number of Ext.C, Ext.A
will hear busy tone when Ext.C is busy, and the line will be re-connected
with Ext.B.
There are have following four cases when extension C is free:
a. Extension A does not hang up, extension C is lifts handset
Ext.A and Ext.C is build internal communication, whoever A or C hangs up,
the other party will be connect with B.
b. Extension A does not hang up, extension C is lifts handset
Ext. A and Ext.C is build internal communication, if B hangs up, A and C will
hear busy tone.
c. Extension A hangs up, extension C lifts handset
Ext. C and Ext.B is build internal communication.
d. Extension B hangs up
Ext.A will hear busy tone, Ext.C will stop ringing.
3. Press shortcut key of idle extension directly to transfer the call when
use key phone, or can use the Transfer key.
We do not suggest to use tap Hook-switch to transfer the call.

3.9 Internal Party Conference (Among 3 Extensions)


Format

Hook-switch + * + ABCD
ABCD = Desired extension number
Description: Ext.A is receive an internal call from Ext.B, Ext.A is transfer call to
another Ext.C, Ext.A, B and C will build three parties conference.
Whoever A or C is hangs up, the other party will remain communicate with Ext.B.
Example: Ext 8002 is talking with Ext 8065, they want to add Ext 8015 to build
three parties conference.

0 1 5

8002 is talking 8002 tap


Listen Dial Tone Input *8015 3-party conference
with 8065
hook-switch

Ext. 8065 is on holding when Ext.8002 is transferring call to Ext.8015.


After Ext.8015 lifts handset, three parties conference will be built.
No matter during the call transfer or after three parties conference has
been set up, the line will be released when Ext.B is hangs up.

41

Section 3

Operation

3.10 Extension Call Operator


Format 1: 9 ( At non-direct external dial mode)
Format 2: * 9 (At direct external dial mode)
Description: Allows extension to call the operator.
Example: Ext. 6013 wants to contact with hotel restaurant, but he does not know
its extension number, he can contact with operator first by dial 9, the
operator will transfer his call to restaurant directly.
Maximum of two operator extensions (Refer 2.24,2.25 page 16), internal call
will enter No.1 operator by dial 9, when No.1 operator is busy, the call will
be auto-transferred to No.2 operator.
If both of operators are busy, call transfer will be failure.

3.11 Busy Transfer


Format

# * 1 ABCD
ABCD = Destination extension number
Example Director(Ext.8118)can assign busy transfer to his secretary(Ext.8119),
when Ext.8118 is busy, other calls to Ext.8118 will be transferred to Ext.8119.

1 8

Pick up 8118

Input # * 1 8119

Du

Hang up

* Suppose the secretary Ext.8119 has assigned Busy Transfer to


Ext.8117. When Ext.8119 is busy, the call to director Ext.8118
will not keep transfer to extension 8117.
* Only the last Busy Transfer assignment is valid.
* When use Key Telephone, can enter menu PROGRAM, then select
Working State to do assignment.

3.12 Cancel Busy Transfer


Format # * 1 00
Example: The user of extension8118 wants to cancel Busy Transfer.

#
Pick up 8118

1 0

Input # * 1 00

Du

Hang up

* When use Key Telephone, can enter menu PROGRAM, then select
Working State to do Clear.

42

Section 3

Operation

3.13 Unconditional Transfer


Format

# * 2 ABCD
ABCD = Destination extension number
Example: Director (Ext.8118) can assign unconditional transfer to secretary(8119)
when he is not in office.
All the calls to director will be transferred to extension 8119.

#
Pick up 8118

2 8

Input # * 2 8119

Du

Hang up

* When use Key Telephone, can enter menu PROGRAM, then select
Working State to do assignment.

3.14 Cancel Unconditional Transfer


Format

# * 2 00
* When use Key Telephone, can enter menu PROGRAM, then select
Working State to do Clear.

3.15 Boss and Secretary Function


Format

# * 6 ABCD
ABCD = Extension number of secretary
Example: Director (Ext.8008) can assign all incoming calls are transfer to
secretary(8012) first to avoid some unimportant calls.
All the calls to director will be transferred to extension 8012.

#
Pick up 8008

6 8

Input # * 6 8012

2
Du

Hang up

* The last assignment will overwrite the previous setting.


* After assignment, all extensions or CO lines are disable direct call to
director(boss) except secretary.
* This system is support maximum of 8 extensions have assigned
boss and secretary at the same time.

43

Section 3

Operation

3.16 Certain Extension Cancel Boss and Secretary Function


Format # * 6 00
Example: Director (8008) can cancel boss and secretary function by his extension.

#
Pick up 8008

6 0

Input # * 6 00

Du

Hang up

3.17 Cancel Boss and Secretary Function for Certain Extension


Format

* 98 ABCD #
ABCD = Extension number
Example: Cancel boss and secretary function for extension 8008 by extension8001

*
Pick up 8001

8 8

0 0

8 #

Input * 98 8008 #

Du

Hang up

3.18 Cancel Boss and Secretary Function for All Extensions


Format * 98 #
Example:Cancel boss and secretary function for all extensions by extension8001.

*
Pick up 8001

8 #

Input * 98 #

Du

Hang up

* Suggest to cancel boss and secretary function for all extensions


before you want to do assignment for the most of extensions.
* Should be operate on extension 8001.

44

Section 3

Operation

3.19 Lock Extension By Extension Password


Format

# * 3 ABCD
ABCD = Extension password (Default pSassword is 1234)
Description: Lock your extension by password to avoid other users make external
call by your extension.
Example: Director (8018) lock his extension by password when he is not in office.
Suppose his password is 2589.

#
Pick up 8018

3 2

Input # * 3 2589

Du

Hang up

* All extensions are un-lock at default mode


* When use Key Telephone, can enter menu PROGRAM, then select
Working State to do assignment.

3.20 Un-Lock Extension By Extension Password


Format

# * 4 ABCD
ABCD = Extension password
Example: Director(8018) can un-lock his extension by password when he return
back to office. Suppose his password is 2589.

#
Pick up 8018

4 2

Input # * 4 2589

9
Du

Hang up

3.21 Do Not Disturb


Format # * 71
Description: Assign extension will not ring and send Busy Tone to the caller.
But the assigned extension still can make calls.
* After assign Do Not Disturb, any calls cannot dial in.
* Do Not Disturb is valid before you cancel it.
* Use Key Telephone to assign Do Not Disturb, when has external
call on CO line,the Key Phone will not ring, but the external caller is
listening echo ringing as normal(not hear Busy Tone), the external
number will display on Key Phone. If you want to answer the incoming
call, just need to lifts the handset.

3.22 Cancel Do Not Disturb


Format # * 70
Example The user wants to cancel Do Not Disturb assignment.

45

Section 3

Operation

3.23 Broadcasting
Format # * 8
Description Model HK,DK,VK allows to equip with amplifier to the Tone
Output port in the Tone Board, the user can do broadcasting.
Example: The manager inform the employees to have meeting at 15:00pm.

#
Pick up his extension

Input # * 8

Broadcasting

Hang up

* Allow any extension to broadcasting by this format.


* Refer below amplifier connection chart

Amplifier

Music
AUX Input Port
Amplifier
Plug

Digital

Tone Board

46

Section 3

3.24

Operation

Verify Extension Number And Port Number


Format # * 9
Description: Allow to verify the extension number by Caller ID telephone.
Example: The user wants to verify certain extension number and port number.

#
Pick up his extension

Input # * 9

Du

Hang up

* The extension will ring after hang up, there are have seven digits
showing in the monitor of Caller ID telephone.
The three leading digits are extension port number, the last four digits
are extension current number.
* When the extension number less four digits, use 0 to make up before
extension number, refer below chart:

Three leading digits 017 = extension port number (It is No.17 extension)

The last four digits 0088 = extension number is 88

* When use Key Telephone, there is displaying extension Port


Number and its current number on screen, add 8 before extension
port is original extension number. Example, port number is 001,
current number is 1234, add 8 before 001, the original extension
number is 8001.

47

Section 3

Operation

3.25 Connect Doorbell & Doorlock To PABX


To meet the needs of our customers, two additional functions for option.
* Door bell
* Electronic controlled door lock
* If a Door Bell is required it should be purchased separately.
* Electronic Controlled Door Lock can be purchased from lock
shop or electronics store.

Door bell

Door lock

Line

Bell

Connect the head of bell


cable to doorbell port

Connect to doorlock
Connect to doorbell
Connect to doorbell

A
B

D
C

Connect to doorlock

Door Bell port


No.3 CO. line port
Require to use four pin telephone cables to connect with Bell port.
No.2 CO. line port
No.1 CO. line port

3.26 Ringing Extension For Doorbell Call


Format: * 11 04 #
( to cancel ringing extension )
Format: * 12 04 abcd #
( to assign ringing extension )
abcd = Ringing extension port number
Description: The assigned extension(s) will ring when visitor press doorbell, pick
up any one of ringing extensions can answer the doorbell call.
Example 1: Assign extension8007 to ring when visitor press doorbell.
Input * 11 04# => Hear Beep => Input *12 04 8007#
Example 2: Assign extension8006 and 8007to ring when visitor press doorbell.
Input * 11 04# => Hear Beep => Input *12 04 8006 # => Input * 12 04 8007 #
Note: Should pick up Ext.8001 and un-lock before programming.

3.27 Unlock The Door By Extension


Format: Tap hookswitch + #4
Description: The assigned extension(s) will ring when visitor press doorbell, pick
up any one of ringing extensions can answer doorbell call and open the door.
Format: #4
Description: Unlock the door by any extension when nobody press doorbell.
* Only TC-308AK has Door bell & Door lock function.
* Should well connecting door bell first before turn on PABX power.

48

Section 3

Operation

3.28 Remote Program



Format Tap Hook-Switch + # * # *
Description: Allowed program PABX in a strange place, it is a very practical,
easy and high-efficiency maintenance way.
Example: You are not familiar with some program, you can ask a help from
dealer ( after service).
Operating Procedures:
1. You pick up EXT 8001 to call Dealer;
2. After establish communication, tap the hook-switch of EXT8001, the
dealer is under music on holding, you will hear internal dial tone;
3. Input format # * # * on your EXT8001;
4. Your EXT 8001 will auto-restore communicate with dealer;
5. Technician can program for your PABX by his telephone according to
your desired functions;
6.A short Beep is indicates correct program, if instead of a long Beep is
heard indicates wrong program, please re-progam
7. Please hang up your EXT8001after program.
* Your extension should be connected with port 001.
* When your EXT 8001 has been restricted to make external call,
the dealer can make external call to you.
At Auto-Attendant mode:
Th dealer can call your Ext 8001 directly, after establish
communication, dealer can start programming according
to above procedures.
At Operator-attendant mode:
The call from dealer can be transferred to your Ext 8001,
after establish communication, dealer can start remote
programming according to above procedures.
Not need to input Program Password when remote program, when you
forget your program password, please ask a help from your dealer to
restore program password.
Example:
After establish remote program, dealer can input * 02 1234 # to restore
your program password to 1234.

49

Section 4 Appendix

4.1 System Programming List


Description

Number

Format

Restore system to default mode

* 6000 #

Un-lock system password


Change system password

* 01 ABCD #
* 02 ABCD #

Clear ringing extension for CO Line MN


Assign ringing extension for CO line MN

* 11mn #

Operator-attendant for all CO lines

*21#

Auto-attendant for all CO lines


Operator-attendant for CO line MN

*20#
* 2 1 mn #

Auto-attendant for CO line MN

* 2 0 mn #

OGM Recording
OGM Playing

*22N#
*23N#

Listen holding music

*24#

No.1 operator attendant extension

* 2 5 ABCD #
* 2 6 ABCD #

No.2 operator attendant extension

* 12 mn abcd #

No.1 CO line Card connection state

* 31 ABCDEFGH #

No.2 CO line Card connection state


Dis-connect No.1 CO line Card

* 32 ABCDEFGH #
* 31 #

Dis-connect No.2 CO line Card

* 32 #

Dis-connect all CO lines

*3#
* 41 MN ABCD #

Ext.ABCD access by CO line MN only


CO line MN is exclusively used by Ext.ABCD

* 42 MN ABCD #

Clear Ext.ABCD access by CO line MN only

* 43 ABCD #

Clear CO line MN is exclusively used by Ext.ABCD

* 44 MN #

Assign extension(s) to different group


Assign CO Line(s) to different group

* 47 ABCD G #
* 48 MN G #

Assign all extensions to same group

* 47 G #

Assign all CO Lines to same group

* 48 G #

Auto monitor record for specific extension

* 45 ABCD G #

Auto monitor record for specific CO line


Auto monitor record for all extensions

* 46 MN G #

Auto monitor record for all CO lines

50

* 45 G #
* 46 G #

Section 4 Appendix
Description

Number
12

13

14

15

Format

First class assignment for specify extension

* 51 ABCDM

Second class assignment for specify extension

* 52 ABCD M #

Clear outgoing class assignment for specify extension

* 53 ABCD #

Clear outgoing class assignment for all extensions

* 53 M #

First class assignment for all extensions

* 54 M #

Second class assignment for all extensions

* 55 M #

Prefix digits of restricted CO Line number assignment

* 57 M ABCD #

Prefix digits of authorized CO Line number assignment

* 57 M ABCD #

Restore the default extension numbers

* 70 00 #

Clear all extension numbers

* 71 00 #

Assign four digits for all extension number

* 72 00 #

Flexible extension number assignment

* 72 A M #

Change the extension number for the port

* 7ABC abcd #

External dialing mode assignment

* 82 ABCD N #

External dial by 0 first for all extensions

* 8 00 #

Direct external dial for all extensions

* 81 0 #
* 83 ABCD #

16

Hook-switch flash time range selection

17

Limited call duration of specific extension

* 91 ABCD MN #

Limited call duration of specific extension clear

* 92 ABCD #

Limited call duration for all extensions

* 93 MN #

Limited call duration for all extensions clear

* 93 #

18

19

20

Restore designated extension personal password


Restore all extensions personal password

* 94 #

Change system time

* 95 1 YY MM DD W #

Clear system time

* 96 00 #

Second outward code assignment

* 97 A MN #
* 97 #

Clear second outward code


21

* 94 ABCD #

PABX Port Compatible with Key Phone / Single Line Phone Assignment

Clear PABX Port Compatible with Key Phone


22

Day and Night Service (Period 1)

* 87 ABCD EFGH M #

Day and Night Service (Period 2)

* 88 ABCD EFGH M #

Auto-Exchange Attendant Mode In Assigned Day 1

* 89 1 A M #

Auto-Exchange Attendant Mode In Assigned Day 2

* 89 2 A M #

Clear Auto-Exchange Attendant Mode

* 89 3 #

51

Section 4 Appendix
4.2 Operation
Number
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19

Description
Extension make external call
External call by select CO line MN
Extension call to operator
Internal Call
Internal or External call transfer
Internal or External call pick up
Party conference ( 2 extensions & 1 CO)
Pick up external call to self-group
Pick up external call to any groups
Busy transfer
Cancel busy transfer
Unconditional call transfer
Cancel unconditional call transfer
Lock extension by password
Un-lock extension by password
Change extension password
Do not disturb
Cancel do not disturb
Verify extension number and port number

Operation
Dial 0,Direct outward, select CO line

# MN
* 9 or 9
* ABCD or ABCD
FLASH + ABCD
FLASH + ABCD
FLASH + * + ABCD
#7
#9
# * 1 ABCD
# * 1 00
# * 2 ABCD
# * 2 00
# * 3 ABCD
# * 4 ABCD
# * 5 ABCD abcd
#*71
#*70
#*9

4.3 PC Call Management Software Instruction


1. Graphic display Extension and CO line actual working state;
2. Classify,Stat,Print,Output,Storeage and Copy the Bill of Extension and CO line;
3. Delay Charge or Reverse Charge for PC Bill Charge system;
4. Functions and System Data transferred to PC, and have copy in PC;
5. Discretional adjust PC Bill Charge Data, include IP phone, free charge call;
6. Internal Hotel Management Module for Check in, Check Out and Settle;
7. Various Authority Management, Classify Account Stat;
8. Support Reverse Bill Charge and Delay Bill Charge modes;
9. Call Bill Memory, do not lose the bill when the PC is not working;
10. Support PC Hard Disk Record;

52

Section 4 Appendix
4.4 PC Call Management Software
Main Monitor
Graphic display Extension and CO line actual working state; get more information and do
programming for extension and CO line by move the Mouse.
Menus:Unlock, PBX set, Charge Set, Hotel, User,Phonebook,Search, Help.About,Exit.

PABX Setting
Most of functions described in this manual can be programmed by PC. Data Copy or Renew by
Input and Output functions; Data Package transferred through internet by Output function to realize
remote programming and maintenance.

53

Section 4 Appendix

Hotel Manage
Stat Deposit Fluctuate, Call Bill, Lodging Charge and other fees. Print the detail Call Bill.
Fund classify stat for different operator.

PC Voice Record
Extension and CO line voice record lookup, copy, delete and cut management.
(This is choice function)

54

Section 5 Appendix
KP-06 Series Key Telephone Brief Introduction

Type of KP-06A
(Supply Expandable Key-Board KB-96 for Optional)

Key Telephone (KP) Series is adopts Two-Wires,integrate advanced molectron, strict


electroacoustic test, allowed direct connect with any extension port in PABX TC-2000K
series ( AK,HK,DK,VK model) dispense with programming.
Main Features are as below:
* Two-Wires structure, compatible with ordinary two-wires phone lines
* Any extension port can connect with Key Phone, and un-limited quantity, use the Key
Phone directly after connect dispense with programming
* 3.5 inch Screen LCD Display
* Green Fluorescent Screen for Vision Protection
* Call Waiting
* Number Dialing before lift up handset
* 48 pieces shortcut keys, allowed choose expandable key-board KB-96that has 96 pieces
key to have maximum of 144 pieces key
* Various Working Mode
* Time Auto Answer
* 12 pieces music to distinguish which extension is ringing
* Dial Out & Dial In Calls on Holding / Retrieved
* Caller ID with name of Caller
* Intercom Small Message for conference notice, visitor leave word,etc
* Two Period of Time Alarm Clock
* Telephone Book with name, support speed turn-page inquiry
* Ordinary Alkaline Battery Compatible
* Dialing and Answering, automatic time reckon
* Intelligent Redial / Call Back
* Calendar, Date, Time, Week Display
* System State Display LED Indicator
* Extension Password
* Do Not Disturb
* Programmable Shortcut Key, allowed do batch program by PC software
* Call Track Record

55

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