Candidate Application Kit

RPL Candidate Application Kit:
Diploma of Practice Management (HLT52012)

Recognition of Prior Learning (RPL)
Including
Candidate Guide to RPL
Self Assessment Checklist & Evidence Plan
RPL Application Form
McMasters RTO:
PO box 68, Sandringham, Victoria, 3191
Telephone: 03 9583 6533 Facsimile: 03 9583 6733
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TAT17.2.2: RPL Candidate Application Kit: Candidate Information

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McMasters RTO
RTO Advice Services Pty. Ltd. V1.3.19-06-12
Table of Contents
Candidate Information.............................................................................................5
Qualification Summary.............................................................................................6
Self Assessment Checklist.........................................................................................6
Develop your Evidence Plan......................................................................................7
RPL evidence............................................................................................. ................7
What is a skills gap?...................................................................................................8
Submit your RPL Application. .....................................................................................8
What happens from here? . .......................................................................................8
RPL Process Overview . ............................................................................................10
Qualification Summary............................................................................................ 11
Self Assessment Checklist & Evidence Plan................................................................13
RPL Application Form............................................................................................... 45

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Candidate Information
Introduction
The purpose of this kit is to assist you to determine whether RPL is an appropriate assessment pathway for any
units of competency included in the course you have enrolled in (or are seeking to enrol in) with McMasters RTO.
Provided in this kit is:
1. A Qualification Summary this gives an outline of the units included in the course, the elective
choices and the qualification guidelines. Use this summary to go through the list to see which units
to look into further to determine suitability for RPL.
2. Self Assessment Checklist this is the tool that will help you determine whether RPL is suitable for
you or not for each unit of competency. It includes, for each unit, the unit name and code, its
elements; the required skills and knowledge; as well as the critical aspects, context and resources
required for assessment as specified in the unit of competency from the nationally recognised
Training Package/s.
3. RPL Application Form.
What is RPL?
RPL is a process that recognises the knowledge and skills you already have. It assesses the individuals non-formal
and informal learning, gained through work and life experience, to determine the extent to which that individual
has achieved the required learning outcomes, competency outcomes, or standards for entry to, partial or total
completion of, a qualification.1
Therefore your RPL application should be based on your ability to demonstrate that you possess the level of skill
and knowledge as outlined in each unit of competency you wish to apply for, and that you are able to apply them
practically. The types of evidence that may be used to demonstrate your competence is discussed further on the
next page.
The RPL model used by McMasters RTO is a guided and supported process that relies on your ability to
demonstrate your competence by answering verbal questions from an assessor, providing referees, and where
possible, assessing your practical skills in the workplace. Unlike other RPL models, written evidence is used to
back-up and support your RPL assessment, rather than being based entirely upon it. The process will include a
Competency Conversation which gives you the opportunity to demonstrate and explain your level of skill and
knowledge.
How do I use this kit?

In order to determine whether RPL is suitable for you, go through the summary of each unit provided within this
kit. Use the rating scale outlined below to give yourself a score on your ability to perform competently, the
requirements of each unit.
The score for each unit will enable you to see whether or not you should consider applying for RPL.
Once youve determined that RPL is a viable option, the checklist assists you to start developing an evidence plan.
Once completed, the Checklist forms the basis of your RPL application.
Definition taken from the Australian Qualifications Framework Handbook 2007.

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Qualification Summary
The Diploma of Practice Management contains 17 units including 10 core units, 6 chosen electives and 1
prerequisite.
The unit requirements can be accessed from the National Training Information Service at www.ntis.gov.au. Click
on Search, choose Units of Competency and then type in the unit code. Copy and paste the elements, required
skills and knowledge and critical aspects of assessment (at the end of the unit) into the template.
The Qualification Summary should be finalized once you have done your Self Assessment Once you have
completed the Self Assessment Checklist (as per below) please go back to the Qualification Summary to indicate
the units you have decided to complete through RPL and the ones you will complete through training and
assessment (if any) your skills gaps. This summary will be sent in with your application
Self Assessment Checklist

This is the tool that will help determine whether or not RPL is suitable for each unit of competency. It includes, for
each unit: the unit name and code; its elements; the required skills and knowledge; as well as the critical aspects,
context of, and resources required for assessment as specified in the unit of competency from the nationally
recognised Training Package/s.
It is a brief look into the unit as it does not include the performance criteria, but it is designed to give a quick
overview of the units requirements so you can make a preliminary judgment about whether or not RPL is suitable.
The Self Assessment Checklist in this kit includes only the units indicated with a highlighted + sign in the
qualification summary. As described above, if units that you wish to complete are not included, use the templates
at the end of the kit to insert the unit details.
A lot of the units in the Checklist are electives; therefore you dont need to complete it for all units. Complete this
only for the units that you think may be suitable for completing through RPL. If you dont think you have the
required level of skill for a unit, there is no need to complete the checklist.
As mentioned above, the Self Assessment Checklist helps you work out whether or not RPL is suitable for this unit.
Go through the requirements and rate your level of skill based on the scale below.
Skill Rating Scale

0 = Not applicable: You do not believe this is relevant to the position or requirements of the industry.
1 = No skills: You are not competent in this area. You require continual support in normal day to day
routines and you do not have the required skills and knowledge
2 = Not competent: You have low depth of skill in this area, perhaps with competence in some areas but not
all. This indicates that you require intermittent support to complete these tasks including in routine and
predictable situations. You may have some skills and knowledge in this area but it is not in-depth.
3 = Mostly competent: You are competent in performing most tasks and have some depth of skill. You can
perform competently during routine situations with occasional assistance required for complex application
and non-routine situations. You have good skills and knowledge in this area but sometimes need to refer to
others for support.
4 = Competent: You have sound and in-depth level of skill & competency. This indicates you are able to
complete tasks independently, are able to respond appropriately to contingencies and are capable of in a
range of contexts both routine and non-routine. You have in-depth skills and knowledge in the area.

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5 = Able to support others: You have detailed and advanced skills and are able to support and mentor
others. This indicates that you are able to provide leadership and support to others and have
comprehensive skills and knowledge which may be more in-depth than required by this unit.
When making your self-assessment, consider:
Are you able to perform the described criteria competently, consistently and in a range of situations and
contexts? Would you be able to perform the task in a different workplace or away from your normal
working conditions? Are you able to perform competently even when you are busy and when things go
wrong? If yes, then you are likely Competent in this area and you may be able to support others.
Do you perform competently most of the time but you sometimes need support from others to provide
re-assurance or guidance? If so, this may suggest you are Mostly Competent.
Are you able to perform competently but you would be unsure in other environments or if something
didnt go according to the usual plan? If so, this suggests that you may be Mostly Competent.
Are you able to complete some tasks described but not all of them? If so, this indicates that you are Not
Competent.
Deciding which units to apply for RPL for

Once youve given yourself a skill rating in the Self Assessment Checklist, the ratings will give an idea about
whether you should go onto develop an Evidence Plan for this unit.
If you have rated yourself at a 4 or 5, then it is worth pursuing RPL for the unit and you should go onto develop an
Evidence Plan for this unit (Column F).
If your rating is a 3, you may or may not be able to complete this unit through RPL. It is worth either starting an
evidence plan for this unit to help you think about the evidence available and/or discussing the units suitability for
RPL with an assessor.
Remember you can apply for RPL for only one unit, a number of units or the whole course. Where a qualification is
partly received through RPL, well work with you to develop a plan for training the skills gaps (i.e. the units where
you rated yourself as 3 or lower).
If you are unsure whether you have the required skills and knowledge, jot down the evidence that may relate to
the unit and this can be discussed further with the assessor at the initial interview.
Develop your Evidence Plan

Once youve decided that RPL is an appropriate pathway for a unit (because youve rated yourself as a 3, 4 or 5) go
onto complete column F of the checklist. In this column, brainstorm the types of evidence you could provide to
demonstrate competency in this area.
Practical Observation is only applicable if you have a current relevant workplace where an assessor could have
access to coming to observe you in the workplace.
RPL evidence
The evidence used in an RPL assessment varies from person to person and is based on ones individual
experiences. The RPL process usually includes assessment of evidence from a wide range of sources.
For example, you may demonstrate competency using combinations of any or all of the following:
Being directly observed by an assessor demonstrating a range of practical skills.

Responding to verbal questioning from an assessor.
Providing a folio of written evidence.
Written evidence may include:

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McMasters RTO
Testimonials from other people, usually those who have been senior to you in a workplace, confirming
your experience, level of skill, and their observations of your performance.
Reflective papers, journals or portfolios that relate your past learning to the competency requirements of
the unit.
Examples of work collected from the workplace or other setting in which you have applied your learning,
skill or competence.
Participating in exactly the same or modified versions of assessments from the non-RPL course.
When thinking about the evidence you can provide to demonstrate your competency, try to think of written
documentation that may be able to be used to demonstrate competency across a number of units. This may not
always be possible but where it is, this will streamline the evidence collecting process.
Finalise the Qualification Summary

Once you have completed the Self Assessment Checklist, go back to page 3 to complete the summary page,
indicating which units you have chosen to complete through RPL and which you may like to complete through
training and assessment (if any) your skills gaps.
What is a skills gap?

A skills gap is an area in which you require additional training in i.e. you do not have all the skills and knowledge
required to meet the unit of competency standards. This is an area where RPL would not be suitable and we can
work with you to determine a suitable training plan to assist you fill this skills gap. A skills gap is usually a number
of units that a student needs to complete in order to gain RPL for a full qualification, after completing some units
through RPL.
Filling a skills gap will enable us to issue the student with a full qualification.
Submit your RPL Application

To make an application for RPL, you need to:
Complete the RPL Application Form.

Collect your Evidence for RPL Application. This must include:
Your detailed, current and up-to-date Curriculum Vitae (CV).
Certificates of any formal and informal training you have participated in.
Current and previous (within the last 5 years) position descriptions and performance reviews (if available).
Qualifications you have completed.
Any letters of support from employers or industry contacts (if available).
Contact details of at least 2 professional referees who have acted in a senior capacity to you in the
workplace and who can verify your competency.
Send in your RPL application which will include:
RPL Application Form.
Evidence for RPL Application.
The completed Qualification Summary, Self Assessment Checklist and Evidence Plan (only send in pages
where information has been completed).
What happens from here?
Your application will be assessed by an assessor.

You will be contacted to arrange a time for your Initial interview/ Competency Conversation. The assessor
will let you know if you are required to bring along any of the evidence outlined in your evidence plan.
The Initial Interview/ Competency Conversation will occur between you and your assessor. During this
time your evidence plan will be further developed. This may occur in the workplace (where relevant)

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where initial observations of your practical skills can be made. By the end of this interview, you will know
which units the RPL application should continue for.
The assessor contacts your professional referees.
Additional evidence is provided through further interviews, conversations, written evidence and/or
workplace assessments.
A decision about the outcomes of the RPL assessment is made by the assessor.
Plan is made for any skill gap training.

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RPL Process
Overview
RPL Application Kit: Candidate Information

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McMasters RTO
RTO Advice Services Pty. Ltd. V1.3 19-06-12
The Diploma of Practice Management requires the completion of 17 units, comprised of; 10 core units, 6 elective
units and 1 prerequisite unit.
Unit Code
Unit Title
Pag
e
Selected
()
Complete through
RPL
()
1.
Leadership & Work Practices
HLTHIR505D
Provide leadership in promoting effective work

practices in health
HLTHIR501C
Maintain an effective health work environment
2.
Occupational Health & Safety
HLTWHS300A
Contribute to OHS processes
HLTWHS500A
Manage OHS processes
3.
Infection Control
HLTIN301C
Comply with infection control policies and

procedures in health work
HLTIN403C
Implement and monitor infection control policy

and procedures
4.
Human Resources
BSBMGT502B
Manage people performance
BSBHRM506A
Manage recruitment, selection and induction

processes
5.
Compliance and Risk
HLTHIR506C
Implement and monitor compliance with legal

and ethical requirements
BSBRSK501B
Manage risk
6.
C
Billing & Accounting

HLTPM502B
7.
Training ()
(Skills Gap)
Manage health billing and accounting system
Management & Budgeting
BSBFIM501A
Manage budgets and financial plans
HLTPM501B
Manage in a health care business
RPL Application Kit: Self Assessment Checklist & Evidence Plan

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Qualification Summary RPL

Candidate Name:
Unit Code
Date:
Unit Title
Pag
e
Selected
()
Complete through
RPL
()
8.
*
Marketing
BSBMKG501B
9.
Training ()
(Skills Gap)
Identify and evaluate marketing opportunities
Terminology
BSBMED301B
Interpret and apply medical terminology

appropriately
10. Meeting Management

*
BSBADM502B
Manage meetings
11. Policy Development

*
CHCPOL504B
Develop and implement policy
Summary
Total units through RPL:
Check 6 electives marked with *
Total units through training & assessment:
Check all units marked with a P (prerequisite or C (Core)
Total:
This should add up to 17 if you require the
whole qualification.
RPL Application Kit: Candidate Information

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McMasters RTO
Skill rating scale

0 = Not applicable
1 = No skills
2 = Not competent
3 = Mostly competent
4 = Competent
5 = Able to support others

Candidate Name:
Unit Code (A)
Date:
Unit Title (B)
Leadership & Work Practices

HLTHIR505D
Provide
Leadership in
promoting
effective work
practices in
health
Elements (C)
Required skills and knowledge & critical aspects, context

and specific resources for assessment (D)
1. Model ethical work

practices
2. Initiate professional
development and
improved work
practices
3. Initiate quality
activities
4. Emphasise
importance of
hygiene and infection
control
Essential knowledge:
Processes for developing and managing workplace policies

and procedures relating to
discipline procedures
management of unsatisfactory performance
correct hygiene procedures
Time management strategies to set priorities
Ethical and legal implications of work
Take into account and promote appropriate use of

opportunities to address waste minimisation,
environmental responsibility and sustainable practice
issues, including practices to ensure efficient use of
resources
Essential skills:
Ability to:
Appropriately communicate and coach on ethical decision
making and consultation
Develop staff knowledge and application of OH & S and
hazard identification
Integrate learning from the broader health profession into
improved work practices
Provide leadership in the development and communication
of policies and procedures
Manage workplace issues and problems
Critical aspects for assessment and evidence required to
demonstrate this competency unit:
The assessee must provide evidence of relevant essential
RPL Application Kit: Self Assessment Checklist & Evidence Plan

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Skill
Rating (E)
How will I demonstrate my

competence? / Evidence Plan (F)
Application Evidence CV, job

descriptions, previous training, letters
of support.
Practical observation by an
assessor
Practical observation by supervisor
in workplace
Responding to questions
Other written evidence.
Please list:
McMasters RTO
Skill rating scale

0 = Not applicable
1 = No skills
2 = Not competent
4 = Competent

Candidate Name:
Unit Code (A)
Date:
Unit Title (B)
Elements (C)

knowledge as well as skills
Consistency of performance should be demonstrated over
the required range of situations relevant to the particular
workplace
Meaning of Duty of Care, confidentiality of information and
ethical decision-making in relation to own and others work
duties and responsibilities; what constitutes a breach of
these and potential ramifications of such breaches
Implications of relevant legislation, including:
WH&S
infection control
access and equity
anti-discrimination
privacy
Principles underpinning client-centred health care
Principles of client safety
Role, function and objectives of the organisation, and
relevance to specific workplace requirements
Organisation procedures relating to:
fire safety
emergency response
security
safe disposal of goods/waste
sustainability in the workplace, including environmental,
economic, workforce and social sustainability
Details of accreditation processes and quality improvement
practices
Understanding of relevant organisation procedures,
Skill
Rating (E)

HLTHIR501C
Maintain an
effective health
work
environment
1. Promote ethical work

Practices
2. Support culture of
effective
communication
3. Maintain a positive
approach to health in
the workplace
4. Monitor professional
work standards
5. Work in the health
industry context
6. Take opportunities to
develop own
competence
TAT17.2.2: RPL Candidate Application Kit: Self Assessment Checklist & Evidence Plan
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of support.
assessor
in workplace
Please list:
McMasters RTO
Skill rating scale

0 = Not applicable
1 = No skills
2 = Not competent
4 = Competent

Candidate Name:
Unit Code (A)
Date:
Unit Title (B)
Elements (C)

Skill
Rating (E)

policies, awards, standards and legislation and their

application in the workplace
Knowledge of terms and conditions of employment for
staff members
Essential skills:
Ability to:
Apply functional literacy skills needed for written and oral
information about workplace requirements
Use high level communication skills as required by specific
work role, including:
interpreting and implementing complex verbal and/or
written instructions
seeking clarification of information provided by others
providing information and ensuring understanding
reporting incidents in line with organisation requirements
Analyse implementation of workplace procedures and their
outcomes to identify areas for improvement
Apply high level decision-making and problem solving skills
as required to monitor decision-making processes and
provide constructive input to assist others
Create and promote opportunities to enhance
sustainability in the workplace
Demonstrated knowledge of the ramifications of breaches
of duty of care, confidentiality, ethical guidelines and other
relevant policies and legislation
Demonstrated understanding of good personal hygiene
and risk associated with poor hygiene
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McMasters RTO
Skill rating scale

0 = Not applicable
1 = No skills
2 = Not competent
4 = Competent

Candidate Name:
Unit Code (A)
Date:
Unit Title (B)
Elements (C)

Occupational Health & Safety

HLTWHS300A
Contribute to
OHS processes
1. Plan and conduct

work safely
2. Support others in
working safely
3. Contribute to WHS
participative
processes
4. Contribute to hazard
identification, WHS
risk assessment and
risk control activities
5. Participate in the
control of emergency
situations
Skill
Rating (E)

Identification of own responsibilities within the workplace

Context of and specific resources for assessment:
Assessment should relate to specific work role and
associated workplace conditions
Resources essential for assessment include any documents
specific to the work context such as:
instructions for the use of equipment
specific instructions for staff
emergency response procedures
fire safety policies and procedures
security procedures
relevant accreditation standards
waste management policies and procedures
Safety signs and their meanings, including signs for:
personal protective equipment
emergency equipment
dangerous goods class signs
specific hazards such as sharps, radiation
The difference between hazard and risk
Sources of WHS information within in the workplace with
knowledge of external sources of WHS information
including Safe Work Australia and relevant state/territory
regulations
Nature of common workplace hazards relevant to work
role,
Basic hazard identification procedures such as workplace
inspections and review of workplace data
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of support.
assessor
in workplace
Please list:
McMasters RTO
Skill rating scale

0 = Not applicable
1 = No skills
2 = Not competent
4 = Competent

Candidate Name:
Unit Code (A)
Date:
Unit Title (B)
Elements (C)

Skill
Rating (E)

Standard emergency signals, alarms and required

responses
Principles of basic risk assessment
Hierarchy of control and its application
PPE requirements including use, storage and maintenance
Roles and responsibilities of employees, supervisors and
managers in the workplace
Roles and responsibilities of workers, officers and persons
conducting a business or undertaking (PCBU)
Roles and responsibilities of health and safety
representatives (HSRs) and health and safety committees
(HSCs)
Workplace specific information including:
hazards of the particular work environment
hazard identification procedures relevant o the hazards in
their workplace
designated person(s) for raising OHS issues
organisation and work procedures particularly those
related to performance of own work, specific hazards and
risk control, reporting of hazards, incidents and injuries and
OHS issue resolution, consultation, use of PPE and
emergency response
potential emergency situations, alarms and signals and
required response.
The legal rights and responsibilities of the workplace
parties
Relationship between WHS and sustainability in the
workplace, including the contribution of maintaining health
and safety to environmental, economic, workforce and
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McMasters RTO
Skill rating scale

0 = Not applicable
1 = No skills
2 = Not competent
4 = Competent

Candidate Name:
Unit Code (A)
Date:
Unit Title (B)
Elements (C)

Skill
Rating (E)

social sustainability
Essential skills:
Ability to:
Check the workplace for hazards and risks using an
itemised checklist
Provide advice and feedback in a constructive and
supportive manner
Take into account and use opportunities to address waste
minimisation, environmental responsibility and sustainable
practice issues
Contribute to WHS processes in the work context by:
addressing their own health and safety
addressing health and safety of others who may be affected by
their actions
identifying ways to keep up to date with current WHS issues as
they apply to workplace systems, equipment and processes
supporting members of the workgroup who may be less
experienced in the workplace in regard to WHS matters
taking initiative to address hazards and manage risks at a
systemic level
Critical aspects of assessment:
To demonstrate competence in this unit, a candidate must be
able to provide evidence of contribution to OHS processes in the
workplace. This includes:
addressing their own health safety
addressing that of others who may be affected by their
actions
supporting members of the workgroup who may be less
experienced in the workplace in regard to OHS matters
taking some initiative to address hazards and manage risks
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McMasters RTO
Skill rating scale

0 = Not applicable
1 = No skills
2 = Not competent
4 = Competent

Candidate Name:
Unit Code (A)
Date:
Unit Title (B)
Elements (C)

at a systemic level
Evidence gathered by an assessor to determine
competence will include practical demonstration of
competence, including:
workplace demonstration, simulation exercise, scenario or
role play
indirect evidence from workplace supervisor reports,
workplace documentation, and written responses to
problems, scenarios and case studies
Evidence of workplace performance over time must be
obtained to inform a judgement of competence
The difference between hazard and risk
Sources of WHS information both internal and external to
the workplace including Work Safe Australia and relevant
state/territory regulators
Understanding of WHS legislation and regulatory
requirements relevant to the particular industry/type of
work site
The roles and responsibilities of workers, officers and
Persons conducting a Business r Undertaking (BCBUs)
Legislative requirements for consultation
Roles and responsibilities of health and safety
representatives (HSRs) and health and safety committees
(HSCs)
Legal and practical requirements for WHS training
Legal requirements for OHS record keeping and reporting
Knowledge and understanding of guidance material
including codes of practice/compliance codes relevant to
Skill
Rating (E)

HLTWHS501A
Manage WHS
processes
1. Manage WHS
information and
records
2. Manage WHS
participative
processes
3. Manage WHS risk
management
processes
4. Manage WHS training
program
5. Manage WHS
Continuous
improvement process
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of support.
assessor
in workplace
Please list:
McMasters RTO
Skill rating scale

0 = Not applicable
1 = No skills
2 = Not competent
4 = Competent

Candidate Name:
Unit Code (A)
Date:
Unit Title (B)
Elements (C)

Skill
Rating (E)

the particular industry/type of work site

Hazard identification procedures
Principles of risk assessment
The hierarchy of control and its application
Legal and practical requirements for WHS training, record
keeping and reporting
Systems for identifying skill needs, for example:
performance reviews
training needs analysis
identifying additional training needs of learners
Workplace specific information including:
hazards of the particular work environment and how they
cause harm
hazard identification procedures relevant to the hazards in
their workplace
designated person(s) for raising WHS issues
organisation procedures related to WHS including hazard,
incident and injury reporting, hazard identification, risk
assessment and control, consultation and participation,
incident investigation, record keeping
awards and enterprise agreements that impact on the
particular workplace
the characteristics and composition of the workforce and
how they may impact on the management of OHS
Essential skills and attributes:
Ability to:
Use technical skills to access WHS information
Use language and literacy and conceptual skills to analyse
and evaluate WHS information
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McMasters RTO
Skill rating scale

0 = Not applicable
1 = No skills
2 = Not competent
4 = Competent

Candidate Name:
Unit Code (A)
Date:
Unit Title (B)
Elements (C)

Skill
Rating (E)

Communicate with supervisors, other managers, staff, OHS

inspectors and expert advisers in a range of contexts, and
using a range of media and formats.
Conduct effective meetings
Develop solutions to complex WHS problems, utilising
information from a range of sources
Apply an action planning process
Assimilate information from a range of sources to evaluate
effectiveness of processes
Relate to people from a range of social, cultural and ethnic
backgrounds and physical and mental abilities
Support others to identify and access appropriate external
support services such as medical, social and psychological
support
Take into account and support staff to use opportunities to
address waste minimisation, environmental responsibility
and sustainable practice issues
To demonstrate competence in this unit, a candidate must be
able to provide evidence of managing OHS processes for a small
organisation or a group(s) of persons undertaking a range of work
Evidence gathered by an assessor to determine competence will
include:
written or verbal responses to scenarios and case studies
reports from persons who have been involved in the
management processes
portfolio of workplace documents
Evidence of workplace performance over time must be
obtained to inform a judgement of competence
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McMasters RTO
Skill rating scale

0 = Not applicable
1 = No skills
2 = Not competent
4 = Competent

Candidate Name:
Unit Code (A)
Infection Control
HLTIN301C
Date:
Unit Title (B)
Elements (C)

Comply with
infection
control policies
and procedures
in health work
1. Follow infection
control Guidelines
2. Identify and respond
to infection risks
3. Maintain personal
Hygiene
4. Use personal
protective equipment
5. Limit contamination
6. Handle, package,
label, store, transport
and dispose of
clinical and other
waste
7. Clean environmental
surfaces
Basic microbiology including:
bacteria and bacterial spores
fungi
viruses
Aspects of infectious diseases including:
pathogens
opportunistic organisms
Disease transmission:
sources of infecting microorganisms including persons who
are carriers, in the incubation phase of the disease or those
who are acutely ill
paths of transmission including direct contact, aerosols and
penetrating injuries
risk of acquisition
Susceptible hosts including persons who are immune
suppressed, have chronic diseases such as diabetes and the
very young or very old
Organisation requirements relating to immunisation, where
applicable
The organisations infection control policies and
procedures
Identification and management of infectious risks in the
workplace
Clean and sterile techniques
Standard precautions
Additional precautions
Good personal hygiene practice including hand care
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Skill
Rating (E)


of support.
assessor
in workplace
Please list:
McMasters RTO
Skill rating scale

0 = Not applicable
1 = No skills
2 = Not competent
4 = Competent

Candidate Name:
Unit Code (A)
Date:
Unit Title (B)
Elements (C)

Skill
Rating (E)

Effective hand hygiene:

when hands must be washed
procedures for routine handwash
procedures for surgical handwash
Personal protective equipment:
guidelines for wearing gowns and waterproof aprons
guidelines for wearing masks as required
guidelines for wearing protective glasses
guidelines for glove use
Surface cleaning:
cleaning procedures at the start and end of the day
routine surface cleaning
managing a blood or body fluid spill
Sharps handling and disposal techniques
Essential skills:
Ability to:
Apply standard precautions:
consistently follow the procedure for washing and drying

hands
consistently put into practice clean and sterile techniques
consistently use personal protective equipment
consistently limit contamination
consistently maintain clean surfaces and manage blood and

body fluid spills
consistently protect materials, equipment and instruments

from contamination until required for use
consistently ensure instruments used for invasive

procedures are sterile at time of use (where appropriate)
Apply additional precautions when standard precautions

Page 23
McMasters RTO
Skill rating scale

0 = Not applicable
1 = No skills
2 = Not competent
4 = Competent

Candidate Name:
Unit Code (A)
Date:
Unit Title (B)
Elements (C)

Skill
Rating (E)

are not sufficient

Take into account opportunities to address waste
practice issues
Consistently apply handwashing, personal hygiene and

personal protection protocols
Consistently apply clean and sterile techniques
Consistently apply protocols to limit contamination

Observation of workplace performance is preferred for
assessment of this unit
The assessee must provide evidence of specified essential
The assessee must demonstrate compliance with the
organisations infection control policy as it relates to
specific job role
the required range of workplace situations:
- consistent application of handwashing, personal
hygiene and personal protection protocols
- consistent application of clean and sterile techniques
- consistent application of protocols to limit
contamination
Assessment should replicate workplace conditions as far as
possible
Where, for reasons of safety, access to equipment and
resources and space, assessment takes place away from
Page 24
McMasters RTO
Skill rating scale

0 = Not applicable
1 = No skills
2 = Not competent
4 = Competent

Candidate Name:
Unit Code (A)
HLTIN403C
Date:
Unit Title (B)
Implement and
monitor
infection
control policy
and procedures
Elements (C)
1. Provide information
about infection
control policies and
procedures
2. Integrate infection
control policy and
procedure into work
practices
3. Monitor infection
control performance
and implement
improvements in
practices

the workplace, simulations should be used to represent
workplace conditions as closely as possible
Working knowledge, consistent with the elements of
competence, of the organisation's applicable infection
control policy and procedures and relevant industry codes
of practice, which impact on work processes of the specific
work unit
The hierarchy of risk control measures from most to least
preferred (ie. elimination, engineering controls,
administrative control and personal protective equipment)
Knowledge of infection risks and control measures specific
to work area and related work processes
The significance of client confidentiality in relation to
infection control
The significance of other management systems and
procedures for infection control
Literacy levels and communication skills of work group
members and consequent suitable communication
techniques
Organisation procedures for monitoring and training staff
in implementation of infection control procedures and
practices
Basic understanding of communicable disease transmission
Essential skills:
Ability to:
Use effective communication and interpersonal skills to

explain infection control procedures and their rationale
to members of work group, to provide feedback on
Page 25
Skill
Rating (E)


of support.
assessor
in workplace
Please list:
McMasters RTO
Skill rating scale

0 = Not applicable
1 = No skills
2 = Not competent
4 = Competent

Candidate Name:
Unit Code (A)
Date:
Unit Title (B)
Elements (C)

Skill
Rating (E)

work performance in relation to infection control in

order to maintain infection control standards
Use literacy and numeracy skills to:

- read and interpret workplace documentation
relating to infection control policies and procedures
- accurately explain procedures to others with a
range of language and literacy capabilities
- accurately communicate with team and individuals
about organisation policy and procedures for
infection control
- maintain and interpret infection control records
Apply procedures for adopting appropriate infection
practices within work unit
Provide appropriate supervision of work group in relation
to infection control
Negotiate with the work group in relation to issues such as
establishing, maintaining and improving infection control
work practices
Participate in work planning and management
Manage change processes in relation to improving
infection control work practices
Monitor compliance with policy and procedures
Take into account opportunities to address waste
practice issues
This unit is most appropriately assessed in the workplace or
in a simulated workplace and under the normal range of
Page 26
McMasters RTO
Skill rating scale

0 = Not applicable
1 = No skills
2 = Not competent
4 = Competent

Candidate Name:
Unit Code (A)
Date:
Unit Title (B)
Elements (C)

Human Resources
BSBMGT502B
Manage people
performance
1.
2.
3.
4.
Allocate work
Assess performance
Provide feedback
Manage follow up
Skill
Rating (E)

workplace conditions
Assessment must demonstrate ability to ensure compliance
with the health care establishments infection control
policy as it relates to specific job roles
the required range of workplace situations
Required skills
communication skills to articulate expected standards of
performance, to provide effective feedback and to coach
staff who need development
risk management skills to analyse, identify and develop
mitigation strategies for identified risks
planning and organisation skills to ensure a planned and
objective approach to the performance management
system.
Required knowledge
relevant legislation from all levels of government that
affects business operation, especially in regard to
occupational health and safety and environmental issues,
equal opportunity, industrial relations and antidiscrimination
relevant awards and certified agreements
performance measurement systems utilised within the
organisation
unlawful dismissal rules and due process
staff development options and information.
demonstrate competency in this unit
Page 27

of support.
assessor
in workplace
Please list:
McMasters RTO
Skill rating scale

0 = Not applicable
1 = No skills
2 = Not competent
4 = Competent

Candidate Name:
Unit Code (A)
BSBHRM506A
Date:
Unit Title (B)
Manage
Recruitment,
Selection and
induction
processes
Elements (C)
1. Develop recruitment,
selection and
induction policies and
procedures
2. Recruit and select
staff
3. Manage staff
induction

Evidence of the following is essential:
documented performance indicators and a critical
description and analysis of performance management
system from the workplace
techniques in providing feedback and coaching for
improvement in performance
knowledge of relevant awards and certified agreements.
Context of and specific resources for assessment
Assessment must ensure:
access to appropriate documentation and resources
normally used in the workplace.
concept of outsourcing
diversity, equal employment opportunity and antidiscrimination principles and associated legislation
employee contracts
industrial relations
recruitment and selection methods, including assessment
centres
relevant legislation on equal opportunity, industrial relations
and anti-discrimination
relevant terms and conditions of employment
understanding of psychometric and skills testing programs
workplace relations regulations, workplace relations legislation
and other relevant legislation.
Essential skills:
Ability to:
communication skills to liaise across the organisation and to
ensure that policies and procedures are well supported
literacy skills to document clear policies and procedures and to
Page 28
Skill
Rating (E)


of support.
assessor
in workplace
Please list:
McMasters RTO
Skill rating scale

0 = Not applicable
1 = No skills
2 = Not competent
4 = Competent

Candidate Name:
Unit Code (A)
Date:
Unit Title (B)
Elements (C)

Skill
Rating (E)

develop proformas to support recruitment, selection and

induction
Evidence should demonstrate the individuals ability to:
recruit, manage and develop appropriate skills of staff in

relation to the provision of health services for Aboriginal
and/or Torres Strait Islander individuals and communities
Context of assessment:
Competence should be demonstrated working individually,

under supervision or as part of a primary health care team
working with Aboriginal and/or Torres Strait Islander
clients.
Assessment should replicate workplace conditions as far as

possible
Compliance and Risk
HLTHIR506C
Implement and
monitor
compliance
with legal and
ethical
requirements
1. Maintain ethical work

practices
2. Maintain appropriate
documentation
3. Maintain compliance
with legal
requirements
Legal and ethical requirements and responsibilities as they

relate to specified work role(s)
Industry code(s) of practice where applicable
Client rights and responsibilities
Organisation policy and procedures for complaints handling
Relevant federal, state, territory and local government

legislation affecting role and duties
Law of consent to medical treatment

Essential skills:
Ability to:
Demonstrate, model and monitor work activities in

compliance with legal and ethical requirements and
organisation policies and procedures, including:
Page 29

of support.
assessor
in workplace
Please list:
McMasters RTO
Skill rating scale

0 = Not applicable
1 = No skills
2 = Not competent
4 = Competent

Candidate Name:
Unit Code (A)
Date:
Unit Title (B)
Elements (C)

Skill
Rating (E)

meeting requirements for provision of duty of care

working in accordance with legislation relevant to the
workplace and specific work functions
demonstrate respect for clients rights
Conduct compliance monitoring activities
Apply reading and writing skills (literacy competence)

required to fulfil job roles in a safe manner and as specified
by the organisation
The level of skill required includes:
- reading and interpreting organisation policy and
procedure manuals and industry codes of practice.
- literacy in English or a community language depending
on the language used in pamphlets or workplace
manuals
Apply oral communication skills-language competence

required to fulfil job roles in a safe manner and as specified
by the organisation:
Assessors should look for skills in:

- asking questions
- providing clear information
- listening to and understanding workplace instructions
- clarifying workplace instructions when necessary
Use effective verbal and non verbal communication skills

with a range of internal and external persons, which may
involve competence in English or a community language,
depending on client group
Use problem solving skills as required to interpret and

apply policy in the workplace, develop procedures and
monitor practices
Page 30
McMasters RTO
Skill rating scale

0 = Not applicable
1 = No skills
2 = Not competent
4 = Competent

Candidate Name:
Unit Code (A)
Date:
Unit Title (B)
Elements (C)

Skill
Rating (E)

BSBRSK501B
Manage risk
1.
2.
3.
4.
Establish risk context

Identify risks
Analyse risks
Select and implement
treatments
Take into account requirements and imperatives relating to

waste minimisation, environmental responsibility and
sustainable practice
The assessee must provide evidence of relevant essential


the required range of situations relevant to the particular
workplace
Assessment involves access to an appropriate workplace or

simulated realistic workplace setting, using relevant
organisation policy, guidelines, procedures and protocols
Required skills
communication and literacy skills to consult and negotiate,
to prepare communications about risk management, and
to encourage stakeholder involvement
organisational and management skills to plan and
implement risk management processes
problem-solving and innovation skills to find practical ways
to manage identified risks.
Required knowledge
AS/NZS 4360:2004 Risk management.
legislation, codes of practice and national standards, for
example:
duty of care
company law
contract law
environmental law
Page 31

of support.
assessor
in workplace
Please list:
McMasters RTO
Skill rating scale

0 = Not applicable
1 = No skills
2 = Not competent
4 = Competent

Candidate Name:
Unit Code (A)
Date:
Unit Title (B)
Elements (C)

Skill
Rating (E)

freedom of information
industrial relations law
privacy and confidentiality
legislation relevant to organisation's operations
legislation relevant to operation as a business entity
organisational policies and procedures, including:
risk management strategy
policies and procedures for risk management
overall operations of organisation
reasonable adjustment in the workplace for people with a
disability
types of available insurance and insurance providers.
demonstrate
competency in this unit
risk management plan which includes a detailed
stakeholder analysis, explanation of the risk context, critical
success factors, identified and analysed risks, and
treatments for prioritised risks
details of monitoring arrangements for risk management
plan and an evaluation of the risk management plan's
efficacy in treating risks
knowledge of relevant legislation, codes of practice and
national standards.
access to workplace documentation.
Page 32
McMasters RTO
Skill rating scale

0 = Not applicable
1 = No skills
2 = Not competent
4 = Competent

Candidate Name:
Unit Code (A)
Billing & Accounting

HLTPM502B
Date:
Unit Title (B)
Elements (C)

Manage health
billing and
accounting
system
1. Implement and
monitor billing
system
2. Develop and
implement client
debt recovery
strategy
3. Manage information
and data required to
maintain subsidy
payments
Relevant regulatory and legislative billing requirements
Practice policies, procedures and systems related to

payment options for clients and suppliers
Potential barriers relating to payment that may prevent

client access to practice services
Cash flow needs of the practice and associated payment

requirements to ensure viability of the practice
Reporting requirements for supported and special payment

schemes
Relevant debt recovery practices
Possible client barriers to prompt or complete payment

and associated strategies to reduce likelihood of client debt
load
Information and data requirements related to subsidy

payments
Essential skills:
Ability to:
Develop billing strategies to address identified payment

barriers
Implement and monitor billing system to address practice,

regulatory and legislative requirements
Identify and implement resources to support billing and

payment system requirements
Identify debt tolerance level of the practice and

appropriate debt recovery processes
Develop, monitor and maintain debt recovery policy and

procedures for a practice
Page 33
Skill
Rating (E)


of support.
assessor
in workplace
Please list:
McMasters RTO
Skill rating scale

0 = Not applicable
1 = No skills
2 = Not competent
4 = Competent

Candidate Name:
Unit Code (A)
Date:
Unit Title (B)
Elements (C)

Skill
Rating (E)

Manage information and data required to maintain subsidy

payments
Provide reports and data to address requirements
Promote, implement and manage work attitudes and

practices that reflect awareness of the importance of a
range of aspects of sustainability
The assessee must provide evidence of specified essential

Observation of workplace performance is essential for

assessment of this unit

the required range of situations relevant to the workplace
Where, for reasons of safety, space, or access to

equipment and resources, assessment takes place away
from the workplace, the assessment environment should
represent workplace conditions as closely as possible
Assessment must be completed in the workplace.
Relevant guidelines, standards and procedures

Management & Budgeting
BSBFIM501A
Manage
budgets and
financial plans
1.
Plan financial
management
approaches
2. Implement financial
management
approaches
3. Monitor and control
These include knowledge of:
relevant legislation and current requirements of the

Australian Taxation Office, including GST
Requirements for organisation record-keeping, and auditing
Principles and techniques involved in
budgeting
Page 34

of support.
assessor
McMasters RTO
Skill rating scale

0 = Not applicable
1 = No skills
2 = Not competent
4 = Competent

Candidate Name:
Unit Code (A)
HLTPM501B
Date:
Unit Title (B)
Manage in a
Elements (C)

finances
4. Review and evaluate
financial
management
processes
cash flow
electronic spread sheets
GST
ledgers and financial statements
profit and loss statements

Essential skills:
Ability to:
Numeracy skills to read and understand a budget and to

update a budget
Technology skills to use software associated with financial

record keeping
demonstrate this unit of competency:
The individual being assessed must provide evidence of

specified essential knowledge as well as skills

in a simulated workplace setting under the normal range of
Assessment must demonstrate consistency of application

of skills and knowledge described in this unit of
competency
This unit can be assessed independently, however holistic

assessment practice with other community services units of
competency is encouraged
Resources required for assessment include access to

relevant workplace or simulated realistic workplace setting
where assessment may take place
1.
Manage the client
Page 35
Skill
Rating (E)

in workplace
Please list:

McMasters RTO
Skill rating scale

0 = Not applicable
1 = No skills
2 = Not competent
4 = Competent

Candidate Name:
Unit Code (A)
Date:
Unit Title (B)
Elements (C)
health care
business
2.
3.
4.
5.
related
requirements of a
practice
Support
practitioner
information needs
Manage
appointment
scheduling
requirements
Monitor duty of
care practice
requirements
(excluding
practitioner specific
requirements)
Develop and
manage budget to
meet the
equipment,
information and
consumable
currency
requirements of the
practice

Practice policies, procedures and systems relevant to

delivery of client services
Practice security procedures and systems
Practitioner requirements re information, equipment

and other resources
Client requirements in relation to information,

appointment scheduling, available support services and
specific service delivery issues
Quality, cost and associated requirements relating to

equipment and consumable resources relevant to the
practice
Requirements relating to storage, handling,

maintenance and currency of equipment and
consumable resources
Practice appointment scheduling and client follow up

systems and procedures
Potential risks relevant to the practice and associated

risk mitigation strategies
Practice policies and procedures in relation to

addressed duty of care and service delivery
requirements
Essential skills:
Ability to:
Undertake research into options relating to equipment

and consumable resources to address identified
practice requirements
Collate information about qualities of practice

consumables
Undertake a cost benefit analysis relating to quality and

Page 36
Skill
Rating (E)

of support.
assessor
in workplace
Please list:
McMasters RTO
Skill rating scale

0 = Not applicable
1 = No skills
2 = Not competent
4 = Competent

Candidate Name:
Unit Code (A)
Date:
Unit Title (B)
Elements (C)

Skill
Rating (E)

currency requirements of equipment and materials

Identify viable options for the practice in relation to
equipment and materials in line with budgetary and
planning constraints
Implement risk mitigation strategies to address

identified risks for practice
Monitor and record actions that support attention to

duty of care
Develop and manage practice budgets relating to

equipment, information and consumable currency
requirements
Prepare an equipment maintenance and renewal plan

and costing
Manage appointment scheduling to address client and

practitioner needs
Promote, implement and manage work attitudes and

practices that reflect awareness of the importance of a
range of aspects of sustainability
The assessee must provide evidence of specified

essential knowledge as well as skills.
Observation of workplace performance is essential for

assessment of this unit.
Consistency of performance should be demonstrated

over the required range of situations relevant to the
workplace.
Where, for reasons of safety, space, or access to

equipment and resources, assessment takes place away
Page 37
McMasters RTO
Skill rating scale

0 = Not applicable
1 = No skills
2 = Not competent
4 = Competent

Candidate Name:
Unit Code (A)
Date:
Unit Title (B)
Elements (C)

Skill
Rating (E)

from the workplace, the assessment environment

should represent workplace conditions as closely as
possible.
Assessment must be completed in the workplace.
Relevant guidelines, standards and procedures

Marketing
BSBMKG501B
Identify and
evaluate
marketing
opportunities
Identify marketing
opportunities
Investigate marketing
opportunities
Evaluate required
changes to current
operations
Required skills
culturally appropriate communication skills to relate to

people from diverse backgrounds and people with diverse
abilities
literacy skills to identify and interpret market information,

to write in a range of styles for different audiences and to
document outcomes and requirements
numeracy skills to calculate and evaluate financial

information on new marketing options
research and evaluation skills to gain information on and

interpret market trends to identify marketing
opportunities.
Required knowledge
key provisions of relevant legislation from all forms of
government, codes of practice and national standards that
may affect aspects of business operations such as:
anti-discrimination legislation and the principles of equal
opportunity, equity and diversity
ethical principles
marketing codes of practice and conduct such as the
Australian Direct Marketing Association (ADMA) Direct
Marketing Code of Practice; Free TV Australia
Page 38

of support.
assessor
in workplace
Please list:
McMasters RTO
Skill rating scale

0 = Not applicable
1 = No skills
2 = Not competent
4 = Competent

Candidate Name:
Unit Code (A)
Date:
Unit Title (B)
Elements (C)

Skill
Rating (E)

Commercial Television Industry Code of Practice; and the

Australian E-commerce
Best Practice Model
privacy laws
Trade Practices Act
organisational marketing plan, structure, products and
services
principles of marketing and the marketing mix
statistical methods and techniques to evaluate marketing
opportunities, including forecasting techniques.
identifying and evaluating marketing opportunities to
determine whether they will meet organisational
objectives
documenting how current business operations will need to
be modified and what resources will be required to take
advantage of newly identified and evaluated opportunities.
access to office equipment and resources
access to organisational strategic and marketing plans.
Terminology
BSBMED301B
Interpret and
apply medical
terminology
appropriately
Respond appropriately
to instructions which
contain medical
terminology
Carry out routine tasks
Required skills
literacy skills to interpret policies, signs and instructions
and to use correct spelling,
grammar and punctuation
learning skills to research and increase own knowledge of
Page 39

of support.
assessor
McMasters RTO
Skill rating scale

0 = Not applicable
1 = No skills
2 = Not competent
4 = Competent

Candidate Name:
Unit Code (A)
Date:
Unit Title (B)
Elements (C)

Use appropriate medical

terminology in oral and
written communication
medical terminology
communication skills to understand, clarify and explain
instructions and procedures.
Required knowledge
medical terminology, including the fundamental word
structure used in medical terms
basic systems of the body
organisational documentation and recording requirements
source of information relating to medical terminology
key provisions of relevant legislation from all levels of
government that affects business
operations, codes of practice and national standards, such
as:
anti-discrimination legislation
ethical principles
privacy laws
Freedom of Information Act.
using medical terminology in written and verbal
communication identifying and appropriately using
abbreviations for medical terms and associated processes
managing own learning to maintain knowledge of up-todate medical terminology
knowledge of relevant legislation from all levels of
government that impacts on business operations, codes of
practice and national standards.
Page 40
Skill
Rating (E)

in workplace
Please list:
McMasters RTO
Skill rating scale

0 = Not applicable
1 = No skills
2 = Not competent
4 = Competent

Candidate Name:
Unit Code (A)
Date:
Unit Title (B)
Elements (C)

Skill
Rating (E)


access to an actual workplace or simulated environment
access to office equipment and resources
examples of documentation and resources.
Meeting Management
BSBADM502B
Manage
meetings
1. Prepare for meetings

2. Conduct meetings
3. Follow up meetings
Required skills
communication skills to:
- participate in sustained complex interpersonal
exchanges and to interact with others
- listen to, incorporate and encourage feedback
- conduct oral presentations to a group, to consult
participants and to answer questions
- manage and work with a group to construct an action
plan
- chair meetings
literacy skills to:
- categorise and organise information
- assess information for relevance and accuracy
- identify and elaborate on key agenda items and source
additional information
numeracy and time management skills to allow for
sufficient meeting preparation
problem-solving skills to choose appropriate solutions from
available options.
Required knowledge
culturally appropriate techniques to communicate with
people from diverse backgrounds and people with diverse
abilities
key provisions of relevant legislation from all forms of
Page 41

of support.
assessor
in workplace
Please list:
McMasters RTO
Skill rating scale

0 = Not applicable
1 = No skills
2 = Not competent
4 = Competent

Candidate Name:
Unit Code (A)
Date:
Unit Title (B)
Elements (C)

Skill
Rating (E)

government, standards and codes that may affect aspects

of business operations, such as:
anti-discrimination legislation
ethical principles
codes of practice
privacy laws
copyright
occupational health and safety
formats for minutes and agendas
group dynamics
meeting terminology, structures, arrangements and
responsibilities of chairperson
organisational procedures and policies regarding meetings,
chairing and minutes
applying conventions and procedures for formal and
informal meetings
chairing meetings in relation to agreed agendas.
access to reference material in regard to meeting venues,
catering, transport suppliers
access to names and contacts for meeting participants
access to office supplies and equipment
access to computers and relevant software.
Policy Development
CHCPOL504B
Develop and
Research and consult
Page 42

McMasters RTO
Skill rating scale

0 = Not applicable
1 = No skills
2 = Not competent
4 = Competent

Candidate Name:
Unit Code (A)
Date:
Unit Title (B)
Elements (C)
implement
policy
with others to develop

policies
Test draft policies
Develop policy materials
Implement and review
policies

The candidate must be able to demonstrate essential

knowledge required to effectively perform task skills; task
management skills; contingency management skills and
job/role environment skills as outlined in elements and
performance criteria of this unit
These include knowledge of:
Principles and practices of policy development
Relevant policy at global, national, state, regional and local
levels
Key stakeholders at local, national and state level
Organisation consultation processes
Evaluation and review processes
Organisation business and corporate plans and philosophy
Funding bodies and their requirements
Essential skills:
It is critical that the candidate demonstrate the ability to:
Undertake consultation with others
Test draft policies before implementation
Review policies for their effectiveness once implemented
In addition, the candidate must be able to demonstrate
relevant task skills; task management skills; contingency
management skills and job/role environment skills
These include the ability to:
Demonstrate application of skills in:
documentation and report writing
policy development
research and consultation
promotion
Page 43
Skill
Rating (E)

of support.
assessor
in workplace
Please list:
McMasters RTO
Skill rating scale

0 = Not applicable
1 = No skills
2 = Not competent
4 = Competent

Candidate Name:
Unit Code (A)
Date:
Unit Title (B)
Elements (C)

Skill
Rating (E)

demonstrate this unit of competency:

The individual being assessed must provide evidence of
specified essential knowledge as well as skills
in a simulated workplace and under the normal range of
This may include the use of languages other than English
and alternative communication systems
Assessment must include all stages of developing and
implementing policy
This unit can be assessed independently, however holistic
assessment practice with other community services units of
competency is encouraged
Resource requirements for assessment of this unit include
access to:
an appropriate workplace where assessment can take
place, or simulation of realistic workplace setting for
assessment
Page 44
McMasters RTO
RPL Application Form

Enrolment Details
Are you enrolling in a full qualification or part qualification (i.e. individual units)?
Full Qualification
Individual units
Which qualification/ units do you wish to enroll in?
Personal Details
Surname:
Title: Mr/Mrs/Miss/Ms/Dr
First Name:
Middle Name/s:
Date of Birth:
Home Address:
Post Code:
Postal Address:
(if different from above )
Post Code:
Home Phone: (
Work: (
Mobile:
Email:
General Information
Gender:
Male Female
Yes
Are you a permanent resident of Australia?
No
Current Employment
Are you currently employed?
Yes
No
If Yes, is your occupation related to the qualification in which you are seeking RPL for?
Yes
No
Yes
No
What is the name of your employer?

Do you have a workplace where you are able to be assessed on-the-job for the qualification you are
seeking RPL for?
McMasters RTO Tel: 03 9583 6533 Fax 03 9583 6733

Page 45 RPL Application Kit RPL Application Form V1.3 19-06-12
RTO Advice Services Pty. Ltd. 2010
RPL Application Form Cont.
Further Training
Have you undertaken any full qualifications related to the occupation you are seeking Recognition for?
Training completion date (month, year):
Country:
Name of course and institution (if applicable):
Professional Referees (who have acted in senior capacity to you and can verify your skills)
Name:
Position:
Organisation:
Relationship to you:
Phone Number:
Mobile Number:
Email Address:
Name:
Position:
Organisation:
Phone Number:
Mobile Number:
Email Address:
Name:
Position:
Organisation:
Phone Number:
Mobile Number:
Email Address:
McMasters RTO, 71 Tulip Street, Cheltenham, Victoria, 3192

TAF17.2.3: RPL Application Kit RPL Application Form Page 46
RTO Advice Services Pty. Ltd. 2010 V1.3 19- 06-12
Yes
No
Applicant Employment History Attach additional sheet if required or attach CV with these details included
Name, Address and Phone
numbers of Employers
Period of Employment
Position Held
(DD/MM/YYYY)
From
Full Time
Description of Major Duties
Part Time
To
Casual
1.
2.
3.
4.
Evidence for RPL Application

You are required to include evidence to support your RPL application.
Document Description
Included?
Your current and detailed CV

Copies of Certificates of any formal and informal training you have participated in.
Current and previous (within the last 5 years) position descriptions and performance reviews (if
available).
Copies of qualifications you have completed.
Any letters of support from employers or industry contacts (if available).
Contact details of at least 2 professional referees who have acted in a senior capacity to you in the
workplace and who can verify your competency (as above).
Self Assessment Checklists
For how many units?

_______________

Declaration
I declare that the information contained in this application is true and correct and that all documents are genuine.
Candidate Signature:
Date:
Printed Name:
Please return your RPL application and supporting documents to:

McMasters RTO:


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RPL Candidate Application Kit:

Diploma of Practice Management (HLT52012)

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TAT17.2.2: RPL Candidate Application Kit: Candidate Information

TAT17.2.2: RPL Candidate Application Kit: Candidate Information

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TAT17.2.2: RPL Candidate Application Kit: Candidate Information

How do I use this kit?

Definition taken from the Australian Qualifications Framework Handbook 2007.

TAT17.2.2: RPL Candidate Application Kit: Candidate Information

Self Assessment Checklist

Skill Rating Scale

TAT17.2.2: RPL Candidate Application Kit: Candidate Information

When making your self-assessment, consider:

Deciding which units to apply for RPL for

Develop your Evidence Plan

Being directly observed by an assessor demonstrating a range of practical skills.

TAT17.2.2: RPL Candidate Application Kit: Candidate Information

Finalise the Qualification Summary

What is a skills gap?

Submit your RPL Application

Complete the RPL Application Form.

What happens from here?

Your application will be assessed by an assessor.

TAT17.2.2: RPL Candidate Application Kit: Candidate Information

TAT17.2.2: RPL Candidate Application Kit: Candidate Information

RPL Application Kit: Candidate Information

Leadership & Work Practices

Provide leadership in promoting effective work

Maintain an effective health work environment

Occupational Health & Safety

Contribute to OHS processes

Manage OHS processes

Comply with infection control policies and

Implement and monitor infection control policy

Manage people performance

Manage recruitment, selection and induction

Compliance and Risk

Implement and monitor compliance with legal

Billing & Accounting

Manage health billing and accounting system

Management & Budgeting

Manage budgets and financial plans

Manage in a health care business

RPL Application Kit: Self Assessment Checklist & Evidence Plan

Qualification Summary RPL

Identify and evaluate marketing opportunities

Interpret and apply medical terminology

10. Meeting Management

11. Policy Development

Develop and implement policy

Check 6 electives marked with *

Total units through training & assessment:

Check all units marked with a P (prerequisite or C (Core)

RPL Application Kit: Candidate Information

Skill rating scale

Self Assessment Checklist & Evidence Plan

Unit Code (A)

Unit Title (B)

Leadership & Work Practices

Required skills and knowledge & critical aspects, context

1. Model ethical work

Processes for developing and managing workplace policies

management of unsatisfactory performance