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FiberHome WviewNetwork Management System

User Manual

Manual VersionV1.0
Publish Date2012.07

Wuhan FiberHome Networks Co.,Ltd provides comprehensive technical pre-sale supports


and after-sale services. Any individual who has queries about products, or any impersonal
enterprise who has willing to know further information about FiberHome Networks, is able to
contact with our headquarters, representative offices, agencies and customer service
centers by any of the contacts we are listing below:
WEBSITE:

http://www.fhn.com.cn

PHONE:

0086-4008812350
0086-027-87693390
0086-027-87693391

FAX:

0086-027-87693257, 0086-027-87691520

ADDRESS:

Optical Communication Building, 5# Dongxin Rd.,


EastLake New-Technology Development Zone
Wuhan, Hubei Province
P.R.China

POST CODE:

430074

E-MAIL:

services@fhn.com.cn

We appreciate your purchasing and experiencing products from us and it is our everlasting
pursuit to ensure consumer satisfaction.

Copyright 2012 by Wuhan FiberHome Networks Co.,Ltd.


All Rights Reserved
Copyright ownership belongs to Wuhan FiberHome Networks
Co.,Ltd. Any part of this manual shall not be copied, referenced,
reproduced, modified, spread, translated or used in other ways
without permission. Otherwise Wuhan FiberHome Networks
Co.,Ltd will reserve the right to pursue legal responsibilities.

Preface

Preface
Manual Instruction
This manual introduces the installation, using method of FiberHome Wview Network
Management System with version 3.7 of Fiberhome Network Company. It provides
simple introduction of product, including the system characteristics and the network
management protocol used by this system. It provides system requirements and
installation instructions of the product, including the software and hardware platform
needed, the installation process and software using descriptions. It provides user
interface description and the specific help operation, including basic operation,
function configuration and fault management and etc.

Intended Audience
The manual is intended for the following readers:

Network engineers

Network administrators

Customers who are familiar with network fundamentals

Content Introduction
Describe general substance of the manual and introduce main contents for each
chapter, by cross-reference links listing for a quick search and purposive utilization.
Chapter Name

Summary

Chapter1 Introduction

This chapter mainly introduces FiberHome Wview NMS.


This chapter mainly introduces hardware platform and

Chapter2

System

Requirement

and

Installation Guide

specific configuration requirements of FiberHome Wview


NMS, system running environment, and installation, startup
and unloading method.

Chapter3

Main

Interface

Function

This chapter mainly introduces all function and description of

Introduction

FiberHome Wview NMS menu.

Chapter4 Network Element Management

This chapter mainly introduces each device name of the

Module Introduction

system and all icon in every state of the device.

FiberHome Wview Network Management System User Manual

Preface

Release Update Instruction


Software Version

Manual Release

V3.7.2

Update Description

V1.0

First publishment.

Manual Convention
Introduce general format, symbol convention, keyboard/mouse operation and safety
signs.
1.

General Format
Typeface

Description

Arial

Standard font for manual text, including Arabic numerals.

Bold

names, check boxes, drop-down lists, dialog box names,

Chapter/Section names menus, menu options, radio button


window names.
Input fields, references to other guides/manuals and

Italics

documents.

Quotes

Links on screens.

2 Symbol Convention
Typeface

<>
[

Description
Keyboard typing names, button names, input contents from a
certain terminal.
Optional

parameters,

menu

bars,

datasheets,

fragments/octets.
Mandatory parameters
Separator of multi-menus/paths, e.g., Main menu
Sub-menu Root menu

3 Keyboard Operation Convention


Operation

Description
Indicates Keyboard typing names or button
names. E.g.,Enter, Tab, Backspace

Characters with angle brackets

, a are respectively indicating keyboard


enter, tab, backspace and lowercase character
a.

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Preface
Operation

Description

Keyboard 1+Keyboard 2

E.g.,Ctrl+Alt+A indicates to press Ctrl

Indicates press 2 or more keys at the same time.


AltA at the same time.
Indicates press key 1 first, release and then
Keyboard 1, Keyboard 2

press key 2.. E.g.,AltF indicates to press


Alt first , then release and finally press F.

4 Mouse Operation Convention


Operation
Click
Double-click
Right-click
Drag

Description
Refers to clicking the primary mouse button (usually the left
mouse button) once.
Refers to quickly clicking the primary mouse button (usually
the left mouse button) twice.
Refers to clicking the secondary mouse button (usually the
right mouse button) once.
Refers to pressing and holding a mouse button and moving
the mouse.

5 Safety Signs
This manual utilizes general 5 safety signs to emphasis significances
during operation, installation or maintenance.
Operation

Description
Indicates helpful information that if ignored could result in

Notice

equipment damage or interruption of services.


Indicates places the manual intents to impart that the user is
required to focus or pay attention to, during operation,

Attention

installation or maintenance.
Indicates and imminently hazardous situation, which, if not
avoided, will result in death or serous injury. This signal word

Danger

should be limited to only extreme situations.


Indicates a potentially hazardous situation, which, if not
avoided, could result in minor or moderate injury. It may also

Caution

be used to alert against unsafe practices.


Indicates a hazardous situation, which, if not avoided, could

Warning

result in death of serious injury, e.g., a risk of electric shock.

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Preface

Legal Disclaimer
All the contents in this manual are based on current product information and should
they have any changes, please understand that they are subject to change without
notice. Fiber Home Networks Wuhan Co., Ltd commits itself to ensure accuracy,
fidelity and reliability to the manual contents, however does not take any legal
responsibility of any loss or damage caused by possible pretermission, inaccuracy or
error in this manual.

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Table of Contents

Table of Contents
Chapter1 Introduction .............................................................................................................. 1-1
1.1 Overview .......................................................................................................................... 1-1
1.2 Product Introduction ......................................................................................................... 1-1
Chapter2 System Requirement and Installation Guide ......................................................... 2-1
2.1 Overview .......................................................................................................................... 2-1
2.2 Hardware Platform and Software Environment ................................................................ 2-1
2.2.1 Hardware Platform............................................................................................... 2-1
2.2.2 Software Environment ......................................................................................... 2-2
2.3 Software Installation and Uninstallation Instructions ........................................................ 2-2
2.3.1 Install Client ......................................................................................................... 2-3
2.3.2 Install Server........................................................................................................ 2-6
2.3.3 Install Server and Client .................................................................................... 2-10
2.3.4 Uninstall Introduction ......................................................................................... 2-15
2.4 Software Using Instruction ............................................................................................. 2-15
2.4.1 Start Server ....................................................................................................... 2-15
2.4.2 Start Client ......................................................................................................... 2-17
2.4.3 Exit Client .......................................................................................................... 2-18
2.4.4 Stop Server........................................................................................................ 2-19
2.4.5 User Registering ................................................................................................ 2-19
2.4.6 Operation Introduction ....................................................................................... 2-21
Chapter3 Main Interface Function Introduction ..................................................................... 3-1
3.1 Overview .......................................................................................................................... 3-1
3.2 System Menu ................................................................................................................... 3-1
3.2.1 Switch User ......................................................................................................... 3-2

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Preface

3.2.2 Security Management.......................................................................................... 3-3


3.2.3 Modify User Password....................................................................................... 3-16
3.2.4 Export Registration Information ......................................................................... 3-17
3.2.5 Import Registration Information ......................................................................... 3-18
3.2.6 Lock System ...................................................................................................... 3-19
3.2.7 Exit System ....................................................................................................... 3-20
3.3 Topology ........................................................................................................................ 3-20
3.3.1 Network View..................................................................................................... 3-21
3.3.2 Topology Thumbnail .......................................................................................... 3-25
3.3.3 Search Topology Node ...................................................................................... 3-26
3.3.4 Search Network Device ..................................................................................... 3-28
3.3.5 Export Topology Site Information ....................................................................... 3-30
3.3.6 Import Topology Site Information ....................................................................... 3-32
3.3.7 Equipment ......................................................................................................... 3-34
3.3.8 Viewgraph ......................................................................................................... 3-35
3.3.9 Unselected Nodes ............................................................................................. 3-38
3.3.10 Toolbar ............................................................................................................. 3-39
3.4 Trap Management .......................................................................................................... 3-47
3.4.1 Trap Log ............................................................................................................ 3-47
3.4.2 Trap Configuration ............................................................................................. 3-48
3.4.3 Trap Filtering or Shield ...................................................................................... 3-67
3.4.4 Troubleshooting ................................................................................................. 3-76
3.5 Prompt Column .............................................................................................................. 3-82
3.5.1 Trap Prompt Column ......................................................................................... 3-83
3.5.2 Event Prompt Column ....................................................................................... 3-84
3.5.3 Event Prompt Synchronization .......................................................................... 3-85
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Preface

3.6 Log ................................................................................................................................. 3-85


3.6.1 Security Log ...................................................................................................... 3-86
3.6.2 Operation Log .................................................................................................... 3-88
3.6.3 Event Log .......................................................................................................... 3-91
3.6.4 Performance Log ............................................................................................... 3-94
3.6.5 Log Backup ....................................................................................................... 3-97
3.7 Performance .................................................................................................................. 3-98
3.7.1 Device Performance .......................................................................................... 3-99
3.7.2 Interface Performance ..................................................................................... 3-121
3.8 Configuration ............................................................................................................... 3-137
3.8.1 Customer Management ................................................................................... 3-138
3.8.2 FTP Server Configuration ................................................................................ 3-139
3.8.3 Config Topology Link ....................................................................................... 3-140
3.8.4 Config Topology Node ..................................................................................... 3-141
3.8.5 Config Locking Interval .................................................................................... 3-142
3.8.6 System Configuration ...................................................................................... 3-143
3.9 Tool .............................................................................................................................. 3-166
3.9.1 Ping ................................................................................................................. 3-167
3.9.2 Telnet ............................................................................................................... 3-168
3.9.3 MIB Tool .......................................................................................................... 3-169
3.9.4 File Export and Conversion ............................................................................. 3-170
3.10 Report ........................................................................................................................ 3-172
3.10.1 Trap Report ................................................................................................... 3-173
3.10.2 Device Report ................................................................................................ 3-173
3.10.3 Report Generating ......................................................................................... 3-174

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Preface

3.11 Service ....................................................................................................................... 3-175


3.11.1 Service Type Management ............................................................................ 3-176
3.11.2 Customer Management ................................................................................. 3-177
3.11.3 Contact Management .................................................................................... 3-178
3.11.4 Region Management ..................................................................................... 3-180
3.11.5 Service Trap Management ............................................................................. 3-181
3.12 Help ........................................................................................................................... 3-182
3.12.1 Help Theme ................................................................................................... 3-182
3.12.2 About Information .......................................................................................... 3-183
Chapter4 Network Element Management

Module Introduction ......................................... 4-1

4.1 Overview .......................................................................................................................... 4-1


4.2 Device Legend Introduction ............................................................................................. 4-1

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Chapter1 Introduction

Chapter1 Introduction
1.1 Overview
This chapter includes the following topics:
Content

Page

1.1 Overview

1-1

1.2 Product Introduction

1-1

1.2 Product Introduction


FiberHome Wview Network Management System is an integrated Management
System of network element-level. It uses modular design. It consists of a number of
different functional modules. It can manage series devices of Fiberhome Network
Company.
FiberHome Wview Network Management System has the following prominent
characteristic:

The management

platform

and interface are completely unified.

The

management information and management object of different device can be


packaged into the form of software package. It is convenient to upgrade for
software.

It uses standard SNMP (Simple Network Management Protocol).

The communication protocol of version 3.7 of FiberHome Wview Network


Management System conforms to SNMP V1 (RFC 1155-1157) and SNMP V2c
proposed by IETF. According to the five management function of network
management, such as configuration management, fault management, performance
management, security management, account management and etc. It uses
object-oriented design to achieve multi task processing. The dynamic distributed
processing of Manager and Agent is real-time. It has a graphical interface. A variety of
vivid images and simple graphics operation is very convenient to use.

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Chapter2 System Requirement and Installation Guide

Chapter2 System Requirement and


Installation Guide
2.1 Overview
FiberHome Wview Network Management System is based on the C/S architecture of
distributed network management system. And it supports for multiple client and server
deployment.
This chapter mainly introduces hardware platform, specific configuration requirements,
system running environment and the installation, startup and unloading method of
FiberHome Wview Network Management System.
This chapter includes the following topics:
Content

Page

2.1 Overview

2-1

2.2 Hardware Platform and Software Environment

2-1

2.3 Software Installation and Uninstallation Instructions

2-2

2.4 Software Using Instruction

2-15

2.2 Hardware Platform and Software Environment


Purpose
This section introduces hardware platform and configuration requirements of the
FiberHome Wview Network Management System and the operation environment
required for the software.

2.2.1 Hardware Platform


Configuration Requirements

The hardware platform of FiberHome Wview NMS(NMS for short) is PC


Server(such as DELL POWEREDGE 1300 etc).

System memory is required to be above 512M, recommended to be above 1G.


System virtual memory is recommended to be above 100M.

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Hard disk requires above 10G and we recommended to be 20G. It is mainly for
storing a large number of network management data.

CPU requires Intel PIII 500E and above, recommended to be Intel PIII 800EB.

CD-ROM is recommended to be above 40X.

The size of monitor is suggested to be above 17.

Need to be connected with network equipment through Ethernet, and the network
management equipment can offer access to the network management server
actively.

2.2.2 Software Environment


Configuration Requirements
The requirements of FiberHome Wview NMS operating environment are as follows:

OS is recommended to be Windows NT4.0 pack 6 or above Windows 2000.

Display resolution: recommend that the display screen area is set to above 1024
768 pixels, so that one can get better display effect. If running the program in
800600 pixels, it maybe shows an incomplete phenomenon.

2.3 Software Installation and Uninstallation Instructions


Purpose
This section introduces the installation and uninstallation steps of FiberHome Wview
NMS.
Content
The name of network management system is NM-WView-Platform_version
number.exe. According to user requirements, the following installation can be done.

Only install server program.

Only install client program.

Install system server and client program at the same time.

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Chapter2 System Requirement and Installation Guide

2.3.1 Install Client


Purpose
This section introduces how to install client of FiberHome Wview NMS.
Steps
1 Running the installation program of FiberHome Wview NMS, it first shows
decompression interface as shown in figure 2-3-1.

Figure 2-3-1 Main Program Decompression Interface

2After decompression, it shows the following installation interface of FiberHome


Wview NMS as shown in figure 2-3-2.

Figure 2-3-2 Main Installation Interface

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Chapter2 System Requirement and Installation Guide

3Select the installation language, enter OK button, it shows the following interface as
shown in figure 2-3-3.

Figure 2-3-3 NMS Installation Introduction Interface

4Enter next step button to choose installation place. The default place is C:\Program
Files\WView NMS, as shown in figure 2-3-4.

Figure 2-3-4 Choosing Installation Path Interface

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Chapter2 System Requirement and Installation Guide

5Select install client, enter next step button, as shown in figure 2-3-5.

Figure 2-3-5 Pre-installation Abstract Interface

6Enter next step button to continue installing, as shown in figure 2-3-6.

Figure 2-3-6 Installation Interface

7Enter installation button to start installing, as shown in figure 2-3-7.


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Figure 2-3-7 Installation Process Interface of Server Program

8Select restart system, enter finish button, as shown in figure 2-3-8.

Figure 2-3-8 Installation Finishing Interface of Server Program

2.3.2 Install Server


Purpose
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Chapter2 System Requirement and Installation Guide

This section introduces how to install server of FiberHome Wview NMS.


Steps
1 Running the installation program of FiberHome Wview NMS, it first shows
decompression interface as shown in figure 2-3-9.

Figure 2-3-9 Main Program Decompression Interface

2After decompression, it shows the following installation interface of FiberHome


Wview NMS as shown in figure 2-3-10.

Figure 2-3-10 Main Installation Interface

3Select the installation language, enter OK button, it shows the following interface as
shown in figure 2-3-11.
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Chapter2 System Requirement and Installation Guide

Figure 2-3-11 NMS Installation Introduction Interface

4Enter next step button to choose installation place. The default place is C:\Program
Files\WView NMS, as shown in figure 2-3-12.

Figure 2-3-12 Choosing Installation Path Interface

5Select install server, enter next step button to continue, as shown in figure 2-3-13.

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Chapter2 System Requirement and Installation Guide

Figure 2-3-13 Pre-installation Abstract Interface

6Enter next step button to continue installing, as shown in figure 2-3-14.

Figure 2-3-14 Installation Interface

7Enter installation button to start installing, as shown in figure 2-3-15.

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Chapter2 System Requirement and Installation Guide

Figure 2-3-15 Installation Process Interface of Server Program

8Select restart system, enter finish button, as shown in figure 2-3-16.

Figure 2-3-16 Installation Finishing Interface of Server Program

2.3.3 Install Server and Client


Purpose
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Chapter2 System Requirement and Installation Guide

This section introduces how to install server of FiberHome Wview NMS.


Steps
1 Running the installation program of FiberHome Wview NMS, it first shows
decompression interface as shown in figure 2-3-17.

Figure 2-3-17 Main Program Decompression Interface

2After decompression, it shows the following installation interface of FiberHome


Wview NMS as shown in figure 2-3-18.

Figure 2-3-18 Main Installation Interface

3Select the installation language, enter OK button, it shows the following interface as
shown in figure 2-3-19.
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Chapter2 System Requirement and Installation Guide

Figure 2-3-19 NMS Installation Introduction Interface

4Enter next step button to choose installation place. The default place is C:\Program
Files\WView NMS, as shown in figure 2-3-20.

Figure 2-3-20 Choosing Installation Path Interface

5 Select install client and server, enter next step button to continue, as shown in
figure 2-3-21.

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Chapter2 System Requirement and Installation Guide

Figure 2-3-21 Pre-installation Abstract Interface

6Enter next step button to continue installing, as shown in figure 2-3-22.

Figure 2-3-22 Installation Interface

7Enter installation button to start installing, as shown in figure 2-3-23.

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Chapter2 System Requirement and Installation Guide

Figure 2-3-23 Installation Process Interface of Server and Client Program

8Select restart system, enter finish button, as shown in figure 2-3-24.

Figure 2-3-24 Installation Finishing Interface of Server and Client Program

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Chapter2 System Requirement and Installation Guide

2.3.4 Uninstall Introduction


Uninstalling this software, please choose to unload client and server of Wview NMS in
the control panel/adding or removing program according to users requirement.

2.4 Software Using Instruction


Purpose
This section introduces the startup method, stopping method and user registration
method of the server and client of the network management program.
Content
First, start the server, and then start the client. When exiting, first exit the client, then
exit the server.

2.4.1 Start Server


Steps
1Click the start server console option of the Wview NMS program group in the
start menu.
2It shows login interface of server, as shown in figure 2-4-1.

Figure 2-4-1 Main Interface of Server

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3Click the Register button, if user has registered, it will show the following dialog
box, as shown in figure 2-4-2.

Figure 2-4-2 NMS Server Registration Dialog Box

If user has not registered, the registration code column will be empty.
If user has got registration code from our company website, please use the code
to fill in the dialog box, and then click the register button to complete the
registration.
Click the return button to be back to the main window.
4Click the configuration button to enter the configuration interface, as shown in figure
2-4-3.

Figure 2-4-3 Configuration Interface of Server

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Chapter2 System Requirement and Installation Guide

5It needs relevant software to support the CORBA service option, as the above
figure. Click the application button to save configuration.

2.4.2 Start Client


Steps
1Click the start client option of the Wview NMS program group in the start menu.
2It shows login interface of client, as shown in figure 2-4-4.

Figure 2-4-4 Login Interface of Client

3Input username, password and server IP address or server name, then click the
confirm button to enter the main interface of client, as shown in figure 2-4-5.
If input wrong password for three times, it will prompt the user that this username
is locked (except the root user).

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Chapter2 System Requirement and Installation Guide

Figure 2-4-5 Login in the Main Interface of Client

2.4.3 Exit Client


Steps
1Use the mouse to select system menu, and then click <exit system>. As shown in
figure 2-4-6.

Figure 2-4-6 Exit FiberHome Wview NMS

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Chapter2 System Requirement and Installation Guide

2.4.4 Stop Server


Steps
1User can click the stop menu of the tray menu to manually stop the server program.
As shown in figure 2-4-7.

Figure 2-4-7 Tray Menu of Server

2.4.5 User Registering


Steps
1Click [Get Registration Code Next Step Register] on server registration dialog
box of the FiberHome Wview NMS. As shown in figure 2-4-8, 2-4-9 and 2-4-10.

Figure 2-4-8 Getting Registration Code

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Chapter2 System Requirement and Installation Guide

Figure 2-4-9 Clicking Next Step

Figure 2-4-10 Getting Installation Code

2After getting installation code, please input the following website in the IE browser
to enter user registration interface.
http://www.fhn.com.cn:8080/regWview/regWview.do
3Enter user registration interface, input user information and installation password.

Attention:

Email and telephone is optional. If user fill in these information, please make sure that
email and telephone is consistent with the information when user first registered.

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Chapter2 System Requirement and Installation Guide

4Be back to Wview platform to fill in the registration code. As shown in Figure2-4-14.

Figure 2-4-14 Filling in the Registration Code

2.4.6 Operation Introduction


Content
In this system, the management objects have: network topology, the entire device,
device interface, equipment software and hardware. Each management object in the
interface has corresponding icon.
The basic operation method of the management object is that using the mouse to click
the tools button on the tool strip, or right-click the pop-up menu item of each device
node on the topological graph, or using the mouse to click each image object of the
device configuration graph. Using the corresponding operation introduced above, user
can get information of the management object.

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Chapter3 Main Interface Function Introduction

Chapter3 Main Interface Function


Introduction
3.1 Overview
This chapter describes all features with description of FiberHome Wview Network
Management System menu.It consists of" system"," topology"," warning"," prompts","
log"," performance"," configuration"," tools"," report"," business" and" help" etc 11
items in all.
This chapter includes the following topics:
Content

Page

3.1 Overview

3-1

3.2 System Menu

3-1

3.3 Topology

3-20

3.4 Trap Management

3-47

3.5 Prompt Column

3-82

3.6 Log

3-85

3.7 Performance

3-98

3.8 Configuration

3-137

3.9 Tool

3-166

3.9.1 Report

3-172

3.10 Service

3-175

3.11 Help

3-182

3.2 System Menu


Objective
This section describes the" system" menu includes" user switching"," security",
"change

password","

export

registration

information","

import

registration

information"," system locking"and " the system"menu.


Procedure
The system menu is as shown in Figure3-2-1.

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Chapter3 Network Element Management Module Introduction

Figure3-2-1 Systemitem

3.2.1 Switch User


Objective
This topic introduces the user how to switch user.
Procedure
1 Chick<User Switch>the system is as shown in Figure3-2-2.

Figure3-2-2 User Switch confrim window

2 If the user selectcancelbuttonthe user will not exit the system


3 If the user select (OKbuttonthe system will back to the window as shown in
figure 2-4-5 appears

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Chapter3 Network Element Management Module Introduction

3.2.2 Security Management


Objective
This topic introduces the user how to manage security.
Procedure
1ClickSecurity Managementas shown in Figure3-2-3 appears.

Figure3-2-3 Security Management

The user can be able to configure the following four management operation as
required. Default operation is to start user managemen.
The following steps describe the specific operations of security management.
3.2.2.1 User Managment
Objective
This topic introduces the user how to configure user management.
Procedure
User management is divided into seven parts:
View the user information
1 Click the" user management" button appears on the right panel, a list
of all users, the user can use the menu to the user management

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2 Click the "user management" button. all users information appear on


the right panel, the user can be able to manage user ,as shown in
Figure3-2-4.

Figure3-2-4 User management

Adding user

1 Select the popup menu in" Create user information", the window
shown in Figure3-2-5 appears.

Figure3-2-5 Add User(1)

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Chapter3 Network Element Management Module Introduction

The user name, password confirmation, user group can't be empty. User
name can not be repeat with other user name, the effective length of
password is 4-16 bits.
2 Click the next button as shown in Figure3-2-6, the user can configure
the user password security detection, IP address binding. Enable
password password security detection. The effective length of
password is 6-16 bits and the password must contain a combination
of uppercase

Figure3-2-6 Add Use (2)

3 Click <Finish >button, the system can create a new user.

Modify User

1 To modify the user, right-click menu, select" modify user information,


the window as shoiwn in Figure3-2-7and 3-2-8 appears, including the
basic attribute and the safety control.

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Chapter3 Network Element Management Module Introduction

Figure3-2-7 Modify User(1)

Figure3-2-8 Modify User (2)

2 Click <OK> button.

Delete User

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Chapter3 Network Element Management Module Introduction

1 Select the user which need to be deleted. Right-click the menu,


select" delete user information as shown in the Figure3-2-9.

Figure3-2-9

2Click<OK>.

Unlock the User

1 Input the error password five times, the system will be lock, the
operator must use the root user or other authorized user login in.The
user can select the lock user name andright-click menu,
select"unlock the user, the window as shown in Figure3-2-10
appears

Figure3-2-10 Unlock User

2Click <OK> button.

Lock User

1 Select the lock user in the user list, right-click menu, select "user
lock", the window as shown in Figure3-2-11 appears.

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Figure3-2-11 Lock User

2Click <OK> button.

Modify User Password

1 Slect the user who need to be modify password, click the pop-up
menu, select" modify user password", the window is shown in
Figure3-2-12

Figure3-2-12 Modify User Password

2 Input the new password and inpur the password again, click <OK>
button.
3.2.2.2 User Group Management.
Objective
This topic introduces the user how to manage the user group.
Procedure

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the user group can be devided into the following parts

Search User Group


Click the" user group" button appears on the right panel, The
System will generate 4 user group automatically, includes system
management,

system

operation,

system

monitoring

and

maintenance as shown in the Figure3-2-13 appears.

Figure3-2-13 Rearch User Group

Adding the User Group


Click right-click pop-up menu from user group list, select" create
user group information"which appears the increase user group:
dialog box, If the user select the" super operation", the user group
has full permissions. Click < ENTER > to create a new user group
as shown in the Figure3-2-14 appears.

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Figure3-2-14 Add the User Group

Mofidying the User Group


In the user list selected which the user group need to be modified,
right-click pop-up menu, select" modify user group information" which
appears in the Figure3-2-15, the window includes modify user group
name, modify user groups description and permissions described tree
user group permissions.

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Figure3-2-15 Mofidy the User Group

Deleting the User Group


In the user list select the user group need to be deleted, right-click
pop-up menu and select" delete user group information". Click < OK>
button, the can delete the selected user group is as shown in
Figure3-2-16

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Notes:
The user group which has been allocated the user can not be deleted

Figure3-2-16 Delete the User Group

3.2.2.3 Management Domain Configuration


Objective
This topic introduces the user how to configure the management domain
Procedure

Search Management Domain


ClickManagement Domain icon the window is as shown in
Figure3-2-17.

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Figure3-2-17 Search Management Domain

Create Management Domain


In the management of the domains list, right click" create management
domain" button and input management domain name, description, and
select the management domain of the right tree panel, click < OK >
button as shown in the Figure3-2-18 appears.

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Figure3-2-18 Create Management Domain

Mofidify the Management Domain

1 In the management domain selecte the management domain which


need to be modified, right-click pop-up menu and select" change
management domain", as shown in the Figure3-2-19.

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Figure3-2-19 Mofidify the Management Domain

2 Click <OK> button.

Delete Management Domain


Select the management domain which need to be delete. Right-click
pop-up menu and select" delete management domain", click < OK >
button, as shown in the Figure3-2-20.

Figure3-2-20 Delete Management Domain

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3.2.2.4 View Oline User


Objective
This topic introduces the user how to View the Oline User.
Procedure
Click the" view online users" button, the system will display a list of online users.
Which is as shown in Figure3-2-21..

Figure3-2-21 View the Oline User

3.2.3 Modify User Password


Objective
This topic introduces the user how to modify the user password.
Procedure
Click the "mofidy password" button which as shown in Figure3-2-22 appears. Click
"OK"

button.

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Figure3-2-22 Modify User Password

3.2.4 Export Registration Information


Objective
This topic introduces the user how to export the registration information.
Procedure
Click the" export registration information" button which as shown in the Figure3-2-23.
Select export registration information and click the <save>button shown in the
Figure3-2-24 appears..

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Figure3-2-23 Export Registration Information (1)

Figure3-2-24 Export Registration Information (2)

3.2.5 Import Registration Information


Objective
This topic introduces the user how to import registration information.
Procedure
Click the" import registration information" button which as shown in the Figure3-2-25,
the user can select which registration information need to be imported, and click the
"open", buttonas shown in the Figure3-2-26 appears.

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Figure3-2-25 Import Registration Information (1)

Figure3-2-26 Import Registration Information (2)

3.2.6 Lock System


Objective
This topic introduces the user how to lock the system
Procedure
Click the" system locking" or using the shortcut CTRL+L system, enter a password to
unlock shown in the Figure3-2-27. In addition, if the system has no operation in 20
minutes, the system will lock.automatically

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Figure3-2-27 Lock System

3.2.7 Exit System


Objective
This topic introduces the user how to exit the system.
Procedure
1Clickexit systemthe window is as shown in Figure3-2-28

Figure3-2-28 Exit the System

2Click <OK> button.

3.3 Topology
Objective
This topic introduces the user how to manage Topology.
Procedure
As shown in Figure3-3-1," topology" menu includes as follows: the network view,
topology breviary , searching topological node, searching network equipment, export
topological site information and import topological information site.
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Figure3-3-1 Topology

3.3.1 Network View


Objective
This topic introduces the user how to configure network view.
Procedure
When the user selects the menu item, the window is as shown in the 3-3-2, the
different color of equipment icon background represent equipment different state. The
default color is as shown in the below table, the user can configuration the color under
the configuration warning" or" configuration \ configuration topological node" menu.
At the same time, the topological tree leaf nodes may display the corresponding icon
in the left side. The equipment icon will show in red color when the equipment alarms.

Table 3-1 Equipment icon backgroud Color Introduction


Represent device can be connected and no alarm information
Represent device is not currently connected
Represen device received level 1alarm

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Represen device received level 2alarm
Represen device received level 3alarm
Represen device received level 4alarm
Represen device received level 5 alarm

Figure3-3-2 Topology

3.3.1.1 Topology Tree


Objective
This topic introduces the user how to configure topology tree.
Procedure
Above the left Topological Viewgraphis the topology tree, it shows topology
Viewgraphand equipment list. The user can be able to quickl view all views the node
of the device node topology In the topology view, as well as the device node the
current state, whether the warning information, and through the pop-up menu to select
the tree node operations.It shown as in Figure3-3-3 appears:

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Figure3-3-3 Topology Tree

The user can be able to view and manage all the devices when click the " list of
devices" button, and the user can add, modify , delete the devices, ping ,telnet , use
mib, use web ,refersh node, configure alarms, delete nodes, configure the node
attribute, lock the node, alarm filtering and etc.
3.3.1.2 Information Column
Objective
This topic introduces the user how to configure information column.
Procedure
The upper right corner information column of Network management display the alarm
information: includes alarm level and various alarm colors, five level alarm indicates in
red, four level alarm indicates in orange, three level alarm indicates in yellow, two
level alarm indicates in blue, one level alarm indicates in purple, the statistics number
of alarm is as shown in Figure3-3-4 at the same time:

Figure3-3-4 Alarm Information

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Note
When the alarm occurs, the system will flicker and show alarm number.

3.3.1.3 Topology View


Objective
This topic introduces the user how to configure topology view.
Procedure
In the network view, the right side of the tab to display the topology view, the user can
be able to open multiple topological view, equipment panel, the window show in
Figure3-3-5 and3-3-6 appears.

Figure3-3-5 Topology View

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Figure3-3-6 Device Panel

The user can be able to view Viewgraph, view or modify each node or link attributes of
the view, or delete part of viewgraphnode and connection according to their own
permission. The user can use the viewgraphon the left side of the toolbar or right-click
pop-up menu to complete these topological operations. Refer to 3.3.7, 3.3.8, 3.3.9and
3.3.10 section for obove operations details.

3.3.2 Topology Thumbnail


Objective
This topic introduces the user how to configure topology thumbnail.
Procedure
Click the" topological thumbnail" menu item, it will shown in the Figure3-3-7, the
window indicate the current topology viewgraphthumbnail..

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Figure3-3-7 Topology Thumbnail.

3.3.3 Search Topology Node


Objective
This topic introduces the user how to search topology node.
Procedure
Click the Topology Node item, the window will shown in Figure3-3-8 appears.The user
can be able to set up four query condition to query devices.

Figure3-3-8 Search Topology Node

Example
For example, when the user input device node IP address, the user will find the
topological node results in the following dialog, as shown in Figure3-3-9:

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Figure3-3-9 The result of Search Topology Node

Double-click one of the search node list can open the node 's view, select the node. It
as shown in the Figure3-3-10 appears.

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Figure3-3-10 search node list

3.3.4 Search Network Device


Objective
This topic introduces the user how to search network device.
Procedure
1 Click the" search network equipment" menu, it as shown in the Figure3-3-11
appears.

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Figure3-3-11 Search Network Device

2 The user only need to input the network address range, then the user will find all
online network equipment

in the network segment, for the unopen SNMP service

equipment, the user can not find its model..


3 Select a device, right-click pop-up menu, the user can select and add the device"
to the specified view", or save it to viewgraphaccording to IP automatically.
Function.
4 Users select the "add to the specified view", the system is as shown in
Figure3-3-12. After the user selecte node, click < OK > , the node can be joined
tothe view, if add successfully, the device will disappear from the search list of
devices, otherwise, the system will pop-up dialog box to explain user the reason
for the failure.

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Figure3-3-12 Join the search network device

If the user select automatically added to the viewgraphaccording to the IP ", the
system will add the node corresponding to the configuration IP address segment of
the viewgraphautomatically, and the node is removed from the table. the system will
not add when the IP address of the device and the existing equipment conflict.

3.3.5 Export Topology Site Information


Objective
This topic introduces the user how to export topology site information.
Procedure
1 Click the" derived topological site information", the window is as shown in the
Figure3-3-13

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Figure3-3-13 Export Topology Site Information

2 Users select derived topological node, click < ENTER >, the system is shown in
the dialog, the user enter the file name, select < save > button. It allows a topology
site which is saved to a file. The following Figure3-3-14 shows below..

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Figure3-3-14

Export Topology Site Information dialog

3.3.6 Import Topology Site Information


Objective
This topic introduces the user how to configure Import Topology Site Information
Procedure
1 Click Import Topology Site Information item, the window is as shown in
Figure3-3-15. User select the saved site files and open, the system will import the
site information to the main program.

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Figure3-3-15 Import Topology Site Information Dialog

2 After the user open, the window is as shown in Figure3-3-16. The user can be
able to import the topology information of this file to the next node of current view.
Click <Enter>,.

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Figure3-3-16 Import Topology Node

3.3.7 Equipment
Objective
This topic introduces the user how to configure equipment menu item via right click.
Procedure
When righting click on viewgraphor topology tree node of equipment, the system will
pop up as shown in the Figure3-3-17, different types of equipment will shown different
menu. However, add device nodes manually have the same menu item:
1 Clickpingthe system will ping the device using the command line window.;
2 Clicktelnetthe user can telnet the remote device;
3 ClickMIB toolsthe user can read MIB remotely;
4 Click Web Configurationthe use can connect the device via the browser;

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5 Click Refresh Nodethe user can test whether the device is connected,
6 Click Restart Device Modelthe user can correct and get the device model
automatically;
7 Click Viewgraph Alarmsthe system can switch to alarm log window to view the
device alarm information;
8 Click Clear ALarmthe system will clear all the alarm information of the current
device, the device could be able to restore to formal condition;
9 click the" alarm synchronization", the system can be synchronous equipment

node of the alarm information;


10 click" alert cache configuration", the system can be configured to cache

information equipment alarm

Figure3-3-17 Right-click equipment menu item

3.3.8 Viewgraph
Objective
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This topic introduces the user how to configure viewgraph menu item.
Procedure
When the user right click topology tree viewgraph nodes, the system will pop up the
menu shown as in Figure3-3-18 appears. If the user double-click the viewgraph point,
the default implementation of the popup menu in the first operation.

Figure3-3-18 Right-click viewgraph menu item

Open the View

Click Open the Viewthe system will add a tab upon the topology figure
and display all topology of this view, it is as shown in Figure3-3-19.

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Figure3-3-19 Open the view

Attribute of the Node

1Click Attribute of the nodethe system will shown as in Figure3-3-20.

Figure3-3-20 Modify viewgraph


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2Click Advancedthe system will shown as in Figure3-3-21 appears.


The IP address segment which user added cannot be confilict with
other IP address segment..

Figure3-3-21Ip address configuration

3.3.9 Unselected Nodes


Objective
This topic introduces the user how to configure unselected nodes via right click menu
itmes.
Procedure
Right click the bank region; the system is as shown in Figure3-3-22:

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Figure3-3-22 Add Device menu

3.3.10 Toolbar
Toolswill be in the viewgraph left when opened .it includes the ' refresh ', ' Browse '
topology topology, increases the link ', ' ', ' viewgraph ' increase increase equipment ', '
', ' change the properties of topological delete ', ' ', ' left alignment right justified ', ' up ',
' down ' alignment alignment, horizontal distribution ' ' ', ' ', ' vertical distribution
amplifier.
3.3.10.1 Refresh Topology
Objective
This topic introduces the user how to refresh topology.
Procedure
Click the" refresh topological" button [

], the system will be shown in Figure3-3-23:

Figure3-3-23 Refresh Topology

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Click <OK>, the system will open the network viewgraph window, it will show the
newest topology of the database.
3.3.10.2 Viewgraph Topology
Objective
This topic introduces the user how to configure viewgraph topology.
Procedure
Click <OK>, the viewgraph from the increasing connection mode is switched to the
browse mode, the default is the browse mode.
3.3.10.3 Add a Connection
Objective
This topic introduces the user how to add a connection.
Procedure
1 Press the [

] button, the Viewgraphfrom the browse mode switch to add the

connection mode. Under this mode, use the mouse to click on the two nodes, i.e.
the system will be shown in the Figure3-3-24. The user input the connection
attribute, the system will generate a line between 2 nodes.

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Figure3-3-24 Add a line

2 User input the connection name, and select the corresponding line type, if the
node is the equipment node, the can select the device port, it is as shown in
Figure3-3-25.

Figure3-3-25 Add a connection line

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Note
Under add connection mode, the user can only add the connection, if the user want to move the
nodes or do other operations, the user need to switch to browse mode.

3.3.10.4 Add a Viewgraph


Objective
This topic introduces the user how to add a viewgraph.
Procedure
1.

Click [

] buttonthe system will be shown as in Figure3-3-26.

Figure3-3-26 Add a Viewgraph

2.

In the Figure3-3-26, the viewgraph name can't be empty. Click OK to


generate a view point. The user can also click < advanced > button to
configure the IP address range of the viewgraph, a viewgraph can be
configured with multiple unconflict IP address range. As shown in the
Figure3-3-27.

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Figure3-3-27Add a viewgraph(advanced)

3.3.10.5 Add a Device


Objective
This topic introduces the user how to add a device.
Procedure
1.

Click [

] buttonthe system will be shown as in Figure3-3-28.

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Figure3-3-28 Add a device-1

2.

The device name cannot be emptythe user must select the device type. And
then click <Next Step>it is as shown in Figure3-3-29.

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Figure3-3-29 Add a device-2

3.3.10.6 Modify the Device


Objective
This topic introduces the user on how to modify the device.
Procedure
[

] button indicates disable as default, when a node or a line has been selected,

the state change to "enable", click the button, the system will pop up different modify
attribute dialogs according to the selected nodes or links of different types and
different modifications.
3.3.10.7 Delete the Topology
Objective
This topic introduces the user how to delete the topology.
Procedure
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] button indicates disableas default, when the user select nodes or links, the

corresponding buttons status changed to "enable", click the button, the system will
pop up the window of" whether to delete?" Dialog: Click "OK" button, the user can
delete the selected nodes or links and can be delete multiple nodes at the same time.
3.3.10.8 Move a Node
Objective
This topic introduces the user how to move a node.
Procedure
To implement node moving, click to select one and drag it to destination.
To modify curved of line, click to select one and drag the midpoint of line to
destination.
To implement the moving of multiple nodes and lines, click multiple nodes and lines
and drag one of nodes to destination.
3.3.10.9 Alignment
Objective
This topic introduces the user how to configure the nodes alignment
Procedure
There are six kinds of alignment [

],[

],[

],[

],[

],[

] ,respectively to "

alignment"," snaps downward"," left alignment"," right alignment"," distribution","


vertical distribution". Default value is "disable", when select the alignment nodes, the
status change to enable.
3.3.10.10 Zooming
Objective
This topic introduces the user how to configure zooming.
Procedure
There are three kinds of zooming modes [

], [

], [

], indicate "zoom"," narrow","

recovery" respectively.

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3.4 Trap Management


Objective
This topic introduces the user how to manage Trap.
Procedure
As shown in the Figure3-4-1" Trap" menu includes" Trap log"," Trap configuration","
Trap filtering or shield"," troubleshooting experience" .

Figure3-4-1 Trap Item

3.4.1 Trap Log


Objective
This topic introduces the user how to configure trap log.
Procedure
Click <Trap log>, the system will pop up as shown in the Figure3-4-2,, the user can be
able to configure " current Trap"," Trap history" and" all the Trap" management when
select different button

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Figure3-4-2 Trap Log Interface

3.4.2 Trap Configuration


Objective
This topic introduces the user how to configure trap.
Procedure
click <Trap configuration>, the system will pop up as shown in the Figure3-4-3,
the user can be able to configure following items:" configuration trap
parameters"," configuration warning notice"," configuration trap level"," historical
trap definition" and " configuration trap suppression " configuration.

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Figure3-4-3 Configure Trap

3.4.2.1 Configure Trap Level


Objective
This topic introduces the user how to configure trap level.
Procedure
To configure trap level, double-click the item, the system will be shown in the
Figure3-4-4, the device node shows background color to clew user whether the
warning information, whether the audible trap and voice frequency or vocalizations
using WAV sound.
When a certain level of warning is hidden, the system will loose the received level trap
information. Click the" restoration of the initial value", the system can be restored to
the initial state of the prompt parameter.

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Figure3-4-4 Congirue Trap Level Parameters

1.

Click "trap" table entry, the system will pop up the window shown in the
Figure3-4-5, users can define different trap color.

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Figure3-4-5Configure Trap Color

2.

Click the" trap sound" table entry, the system will pop up the window shown in the
Figure3-4-6, users can customize the various warning level trap sound.

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Figure3-4-6Configure Tap Voice

3.

Click <Save>, the trap information will be save to she system.

3.4.2.2 Configure Trap Notification


Objective
This topic introduces the user how to configure trap notification.
Procedure
1.

Double click configure trap notification, the system will be shown as in


Figure3-4-7.

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Figure3-4-7 Configurae Trap Notification

2.

Right click the interface, the window is as shown in Figure3-4-8

Figure3-4-8 Right click window with configure trap notification

Click <careat contact> button, the system will be shown in


Figure3-4-9.

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Figure3-4-9 Create Contact window1

Selected the contact which has been created, click < modify contact
information > or t< delete contact information>.
Selected the contact which has been created, click < configuration
trap notice or click" trap notification" of the contact information, the
system is as shown in the Figure3-4-10display.

There are 2 methods to configure trap notification rule:

Click" trap type"," trap device" or " trap level" button.


Query the trap rule which has been configured.

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Figure3-4-10 Create Contact window2

Click "add" button, the system will pop-up the window as shown in Figure3-4-11.
Query and select the trap which need to be configured, Select the "mail" or" the
message", and click < ENTER > button to create the trap notification rules.

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Figure3-4-11 Configure the trap type

To configure the trap level rules, the window is as shown in


Figure3-4-12.

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Figure3-4-12 To configure trap level notification rules

To configure the trap notification rule, click <add > button, the system will be pop-up
as shown in Figure3-4-13, and then select the trap type, choose to send mail or send
a short message.

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Figure3-4-13 Configure trap notification rules

To configure trap notification by using trap line, the window is as


shown in Figure3-4-14.

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Figure3-4-14 Configure trap notification by using trap line1

To configure trap notification by using trap line, click < add > button, the window
pop-up as shown in. Figure3-4-15, select trap card, and then select the trap type,
choose to send mail or send a short message.

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Figure3-4-15 Configure trap notification by using trap line2

To configure trap notification by using trap port, the window is as


shown in Figure3-4-16.

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Figure3-4-16 Configure trap notification by using trap port1

To configure trap notification by using trap port, click < add > button, the window
pop-up as shown in. Figure3-4-17, select trap card, and then select the trap type,
choose to send mail or send a short message.

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Figure3-4-17 Configure trap notification by using trap port2

To configure trap notification by using trap level, the window is as


shown in Figure3-4-18.

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Figure3-4-18 Configure trap notification by using trap level1

To configure trap notification by using trap level click < add > button, the window
pop-up as shown in. Figure3-4-19, select trap card, and then select the trap type,
choose to send mail or send a short message.

Figure3-4-19 Configure trap notification by using trap level2

To configure trap notification rule, select the trap notification rule by using " trap type","
warning device"," trap card"," trap port" and" alert level" five query trap notification rule
interface
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To refresh trap notification rule, select the trap notification rule by using " trap type","
warning device"," trap card"," trap port" and" alert level" five query trap notification rule
interface
To save trap notification rule, modify " mail"," short message", "enable" option in " trap
type"," warning device"," trap card"," trap port" and" alert level" five query trap
notification rule interface window. Note that, if the enabled trap notification rules has
not been selected, the trap notification rule will not been taken effect. The default
value is " enabled" of trap notification rules.
3.4.2.3 Configure Trap Parameters
Objective
This topic introduces the user how to configure trap parameters.
Procedure
To modify trap parameters, double click configure trap paramters, the window is as
shown in Figure3-4-20. Click <OK> button.

Figure3-4-20 Configure Trap Parameters

3.4.2.4 Define Trap History


Objective
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This topic introduces the user how to define trap history.


Procedure
To define trap history, double trap history button, the system is as shown in
Figure3-4-21. Click <OK> button.

Figure3-4-21 Define Trap History

3.4.2.5 Configuration Trap Inhibition


Objective
This topic introduces the user how to configuration trap inhibition.
Procedure
To configure trap inhibition, double configure trap inhibition button, the system is as
shown in Figure3-4-22. Click <OK> button.

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Figure3-4-22 Configuration Trap Inhibition

To add trap inhibition, the window as shown in Figure3-4-23 appears.

Figure3-4-23 Add Trap Inhibition

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3.4.3 Trap Filtering or Shield


Overview
Trap filter of network management system receives the alarm information, save to
alarm log, but it will not display in the trap column. Trap shield is not receiving the trao
information and not save to alarm log.
Trap filtering is devided into " trap type"," warning device"," trap card"," trap port" and"
alert level" to filter or shield. When configuring the trap filtering or shield rules, if the
user does not select trap shield option, the default value is trap filtering.
Also, the user can configure the trap time, Military Time, the end time of trap time must
be greater than or equal to start trap timeevery day. If the user configure the trap
filtering or shield rules from 23:00:00 to 2:00:00, it can be configured as two trap
filtering or shield rules. As the first rule was set from 23:00:00 to23:59:59, the second
rule will be set from00:00:00 to 02:00:00.
Procedure
Trap filtering or shield configuration interface as shown in the Figure3-4-24 appears
Trap filtering is devided into " trap type"," warning device"," trap card"," trap port" and"
alert level" to filter or shield. Also the user can be able to query the configured alarm
filtering or shield rules according to the corresponding query trap. At the beginning of
loggin the interface of configure trap filtering/ shield, the user can query the
configured trap filtering/ shield after the user query trap information.

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Figure3-4-24 Trap filtering or shield1

To configure trap filtering or shield by using trap type

Click add button, the system is as shown in Figure3-4-25. After select


the required trap type then click <OK>button.

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Figure3-4-25 Trap filtering or shield2

To configure trap filtering or shield by using trap device, the


window is as shown in Figure3-4-26.

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Figure3-4-26 Trap filtering or shield3

To configure trap filtering or shield by using trap device, Click add button, the
system is as shown in Figure3-4-27. After select the required trap device then click
<OK>button

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Figure3-4-27 Trap filtering or shield4

To configure trap filtering or shield by using trap line, the window


is as shown in Figure3-4-28.

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Figure3-4-28 Trap filtering or shield5

To configure trap filtering or shield by using trap line, the window is as shown in
Figure3-4-29. After select the required trap line and type then click <OK>button

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Figure3-4-29 Trap filtering or shield6

To configure trap filtering or shield by using trap port, the window


is as shown in Figure3-4-30.

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Figure3-4-30 Trap filtering or shield7

To configure trap filtering or shield by using trap port, the window is as shown in
Figure3-4-31. After select the required trap port and type then click <OK>button

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Figure3-4-31 Trap filtering or shield8

To configure trap filtering or shield, select the trap filtering or shield by using " trap
type"," warning device"," trap card"," trap port" and" alert level" five query trap
notification rule interface
To configure trap filtering or shield, select the trap filtering or shield by using " trap
type"," warning device"," trap card"," trap port" and" alert level" five query trap
notification rule interface
To configure trap filtering or shield, modify " mail"," short message", "enable" option in
" trap type"," warning device"," trap card"," trap port" and" alert level" five query trap
filtering or shield interface window. Note that, if the enabled trap filtering or shield has

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not been selected, the trap filtering or shield will not been taken effect. The default
value is " enabled" of trap filtering or shield.

3.4.4 Troubleshooting
Objective
This topic introduces the user how to configure troubleshooting.
Procedure
Troubleshooting of the network management system receives the trap information,
and save the trap information to trap log. User can be able to add the trap reason,trap
solution and result by right click item of the trap log or trap prompt column. The user
can be albe to view the formar trap reason, trap sultion and trap reason when meeting
the similar trap on the same location, refer to Figure3-4-32 and 3-4-33.

Figure3-4-32 Troubleshooting1

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Figure3-4-33 Troubleshooting2

Click the "add troubleshooting experience" menu, as shown in the Figure3-4-34, the
user can select the trap reason. If it is not in trap option, the user can also click <
other > then input the trap reason, trap processing and trap results. To add a trap, the
user can click <add> button, if there are multiple traps, the user can select delete the
trap information of traps with troubleshooting. The system can list the trap
experience information since there has one trap information at least.

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Figure3-4-34 Troubleshooting3

Click trap button from the system item, select troubleshooting item, the system is
as shown in Figure3-4-35.

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Figure3-4-35 Troubleshooting4

The user can be able to implement " increase troubleshooting experience"," modify
troubleshooting experience"," delete troubleshooting experience"," troubleshooting
experience attribute"," all derived from"," front," derived and " export options" from the
" troubleshooting experience" management interface, the system is as shown in
Figure3-4-36.

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Figure3-4-36 Troubleshooting5

Click the same type of troubleshooting experience" from the trap column and trap log,
the system is as shown in Figure3-4-37and Figure3-4-38.

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Figure3-4-37 Troubleshooting6

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Figure3-4-38 Troubleshooting7

3.5 Prompt Column


Objective
This topic introduces the user how to configure the prompt column.
Procedure
The prompt column includes 2 items of trap prompt column and event prompt
column.

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Figure3-5-1 Prompt Column1

To isolate the main interface of information column from separate interface, click to select and drag
information column.

3.5.1 Trap Prompt Column


Objective
This topic introduces the user how to configure trap prompt column.
Procedure
Click the Trap Prompt Columnmenu, the system will start the alarm monitoring
automatically.as shown in Figure3-5-2 appears. The system will show the received
trap information. The background color of viewgraph and topological tree nodes will
change with the trap level change, the count of trap information will be increased
corresponding.

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Figure3-5-2 Trap Prompt Column1

The user can use the window as shown in Figure3-5-4 to confirm trap or trap is
cleared. Delete the traps when confirming the trap is cleared. The user can be albe to
locate the alarm device.

Figure3-5-3 Trap Prompt Column2

3.5.2 Event Prompt Column


Objective
This topic introduces the user how to configure event prompt column.
Procedure
To start the event prompt column, select this menu and the window is shown as in
Figure3-5-4.

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Figure3-5-4 Event Prompt Column

If this item is not choosen, the syste will stop the event listening, the event prompt
column will be disappear.

3.5.3 Event Prompt Synchronization


Objective
This topic introduces the user how to configure event prompt synchronization.
Procedure
If the user has changed topology, synchronous event will be changed when notifying
other user topology which en changed. The synchronous information will be shown in
Figure3-5-5.

Figure3-5-5 Event Prompt Synchronization

3.6 Log
Objective
The section introduces contents and functionalities of Log menu.
Procedure
Referring to Figure3-6-1, the drop down menu of Log includes 5 facilities: Security
Log, Operation Log,Event Log, Performance Log and Log Backup. The trap log
can be queried from trap management.

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Figure3-6-1 Log Menu Facilities

3.6.1 Security Log


Objective
The section introduces configuration of Security Log menu.
Procedure
Select Security Log from the aboe figure and security log configuration page will be
shown as Figure3-6-2. Number of log item being displayed in each page can be
defined by the user, as well as log query condition that the user is able to input query
details in the column of Query Condition to check specific security log.

Figure3-6-2 Security Log

Select one log item from the above list and right click, Operation Log Report
Management window will be poped up as shown as Figure3-6-3:

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Figure3-6-3 Security Log Report Header Configuration

Click Export Report button and the dialog for report save will be shown as
Figure3-6-4:

Figure3-6-4 Saving Security Log Report

Click Check Report button and the window of report preview&print will be shown as
Figure3-6-5:

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Figure3-6-5 Security Log Report Print Preview

Click Print Property button and the window of property individuation will be shown as
Figure3-6-6:

Figure3-6-6 Security Log Report Print Property

3.6.2 Operation Log


Objective

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The section introduces configuration of Operation Log menu.


Procedure
Select Operation Log from Figure3-6-1, the operation log configuration page will be
shown as Figure3-6-7. Number of log item being displayed in each page can be
defined by the user, as well as log query condition that the user is able to input query
details in the column of Query Condition to check specific security log.

Figure3-6-7 Operation Log

Select one log item from the above list and right click, Operation Log Report
Management window will be poped up as shown as Figure3-6-8:

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Figure3-6-8 Operation Log Report Header Configuration

Click Export Report button and the dialog for report save will be shown as
Figure3-6-9:

Figure3-6-9 Saving Operation Log Report

Click Check Report button and the window of report preview&print will be shown as
Figure3-6-10:

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Figure3-6-10 Operation Log Report Print Preview

Click Print Property button and the window of property individuation will be shown as
Figure3-6-11:

Figure3-6-11 Operation Log Report Print Property

3.6.3 Event Log


Objective

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The section introduces configuration of Event Log menu.


Procedure
Select Event Log from Figure3-6-1, the event log configuration page will be shown
as Figure3-6-12. Number of log item being displayed in each page can be defined by
the user, as well as log query condition that the user is able to input query details in
the column of Query Condition to check specific security log.

Figure3-6-12 Event Log

Select one log item from the above list and right click, Evernt Log Report
Management window will be poped up as shown as Figure3-6-13:

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Figure3-6-13 Event Log Report Header Configuration

Click Export Report button and the dialog for report save will be shown as
Figure3-6-14:

Figure3-6-14 Saving Event Log Report

Click Check Report button and the window of report preview&print will be shown as
Figure3-6-15:

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Figure3-6-15 Event Log Report Print Preview

Click Print Property button and the window of property individuation will be shown as
Figure3-6-16:

Figure3-6-16 Event Log Report Print Property

3.6.4 Performance Log


Objective
The section introduces configuration of Performance Log menu.
Procedure
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Select Performance Log from Figure3-6-1, the performance log configuration page
will be shown as Figure3-6-17. Number of log item being displayed in each page can
be defined by the user, as well as log query condition that the user is able to input
query details in the column of Query Condition to check specific security log.

Figure3-6-17 Performance Log

Select one log item from the above list and right click, Performance Log Report
Management window will be poped up as shown as Figure3-6-18:

Figure3-6-18 Performance Log Report Header Configuration

Click Export Report button and the dialog for report save will be shown as
Figure3-6-19:

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Figure3-6-19 Saving Performance Log Report

Click Check Report button and the window of report preview&print will be shown as
Figure3-6-20:

Figure3-6-20 Performance Log Report Print Preview

Click Print Property button and the window of property individuation will be shown as
Figure3-6-21:

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Figure3-6-21 Performance Log Report Print Property

3.6.5 Log Backup


Objective
The section introduces configuration of Log Backup menu.
Procedure
Referring to Figure3-6-22, trap log, security log, operation log and event log can be
exported and backuped through the facility:

Figure3-6-22 Log Backup


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3.7 Performance
Objective
The section introduces contents and functionalities of performance management.
Procedure
Referring to Figure3-7-1, the drop down menu for Performance includes the item
Performance Management:

Figure3-7-1 Performance Menu

The performance management contains 4 facilities, Device Performance, Interface


Performance, Service Performance and Link Performance. For each of those
object types there is a similar operation procedure that particular management object
(device, interface, service or link) must be created first and performance template
creation for device or interface comes after, performance instance creation for
particular device binding with performance template at the last, showing as
Figure3-7-2:

Figure3-7-2 Performance Management Main Page

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3.7.1 Device Performance


Objective
The section introduces configuration of Device Performance menu.
Procedure
Click Device Performance item from the above main page referring to Figure3-7-2,
the tab page appears as shown as fowllows in Figure3-7-3, including Universal
Device Resource, Universal Device Template and Universal Device Instance.

Figure3-7-3 Device Performance

3.7.1.1 Universal Device Resource Management


Objective
The section introduces configuration of Universal Device Resource.
Procedure
Select Universal Device Resource from Device Performance page referring to
Figure3-7-3. The Universal Device Resource displays created universal device
resource. The created information can be queried by inputting query conditions such
as name, type, IP address range, MAC and resource ordering.
Right click item from universal device resource list and select Import Device
Resource from popped up right click menu; the Import Device Resource dialog is
shown as Figure3-7-4:
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Figure3-7-4 Importing Device Resource Page

The dialog lists both selected and optional device resources. Select one of the items
from optional device resource list and click [

] button to move one device into

selected device resource list. Select all of the devices and press [

] button to move

all devices into selected device resource list. Those selected device resources also
can be deleted that by clicking [

] to remove all selected ones and by clicking [

to remove single one, and click Confirm to save the configuration. Once the saves
are successful, selected device will be displayed from universal device list, referring to
Figure3-7-5:

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Figure3-7-5 Importing Device Resource Result

To delete created device resource, select one of them, right click and select Delete
Device Resource from popped up right click menu. If the instance to this device
resource has been created, then the instance cannot be deleted.
3.7.1.2 Universal Device Template Management
Objective
The section introduces configuration of Universal Device Template.
Procedure
Select Universal Device Template from Device Performance page referring to
Figure3-7-3. The Universal Device Template displays created universal device
template, shown as Figure3-7-6:

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Figure3-7-6 Universal Device Templat Page

The information of created universal template can be queried by inputting query


conditions such as property, name, type, resource type and template ordering.
The system defines a predefined template for each device with different types that the
templat covers all supported performance indexes of the device type.

Create customized template:

1. Right click universal device templet list, select Create New Performance
Template from popped up right click menu and the Create New Performance
Template dialog is shown as Figure3-7-7:

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Figure3-7-7 Create New Universal Device Template-1

2. Select device type, input template name (required) and template description
(optional) and second step dialog of created new performance template will
appear by clicking Next button. In this dialog, selected performance resource
index and optional performance resource index can be listed that by selecting an
optional resource and click [

] button to move the resource into selected

resource list, and by selecting all the resources and click [

] button to move

those resources into selected resource list. The selected resource can also be
deleted by clicking [

] for all selected resource removing and by clicking [

] for

single resource removing, referring to Figure3-7-8 below:

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Figure3-7-8 Create New Universal Device Template-2

3. The third step dialog of created new performance template will appear by clicking
Next button. Configurations of index name, index description and default
threshold, default sampling interval etc. can be performed to selected
performance index according to practical requirement in this dialog, referring to
Figure3-7-9 below:

Figure3-7-9 Create New Universal Device Template-3

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4. Click Done button to save new created template if the configurations are
accomplished. Once the save is successful, the created customized template will
be displayed in the universal performance template list, referring to Figure3-7-10
below:

Figure3-7-10 Creating New Universal Device Template Successful

If the created customized template is required to be modified, select the list row where
the template displays and click the [

] button, the Modify Performance Index

dialog will be poped up as shown in Figure3-7-11. The modification which has similar
procedure with the one when creating allowes the user to add, delete or modify to the
property.

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Figure3-7-11 Modify Performance Index

Delete created device template

Select a device template that needs to be deleted and right click, select Delete
Device Template from the right click menu. If instance to the template has been
created, then the instance cannot be deleted.
3.7.1.3 Universal Device Instance
Objective
The section introduces configuration of Universal Device Instance.
Procedure

Universal Device Instance Query

Select Universal Device Instance from Device Performance page referring to


Figure3-7-3. The Universal Device Instance displays created universal device
instance, shown as Figure3-7-12:

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Figure3-7-12 Universal Device Instance Page

The information of created universal instance can be queried by inputting query


conditions such as instance name, status, resource name, template name,
sampling/report status and instance order.

Create Universal Device Instance

1. Right click an item from universal device instance list and select Create New
Performance Instance from the right click menu. The Create New Performance
Instance dialog will appear as shown in Figure3-7-13 below, one or more device
resources can be selected for further configuration.

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Figure3-7-13 Create New Universal Device Instance-1

2. The second step dialog of created new performance instance will appear by
clicking Next button. Select performance template corresponding with device
type in step one from the dialog of second step of created new performance
template, referring to Figure3-7-14 below:

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Figure3-7-14 Create New Universal Device Instance-2

Note
During the creation of device instance, performance index of instance in a same device cannot be
duplicated. For example, device 1 creates two device instances, in which instance 1 binds with
template 1 while instance 2 binds with template 2, in this cast performance index in template 1 and 2
shall not be duplicated, otherwise a failured prompt window will be popped up during the creation,
referring to Figure3-7-15. Additionally, the prompt also appears when the selected device type does
not match the template.

Figure3-7-15 Error Prompt in Create New Universal Device Instance

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3. The third step dialog of created new performance instance will appear by clicking
Next button, as shown as Figure3-7-16 below. The instance and template can be
located then.

Figure3-7-16 Create New Universal Device Instance-3

4. The forth step dialog of created new performance instance will appear by clicking
the above Next button. The step is to establish start/stop to the instance. If auto
start up is selected, then the starting to selected instance must be established in
manual; if timing start up is selected, then the system will implement the starting
according to defined time. Similarly, the instance stop obeys the same rule that it
has two algorithms as auto start up and timing start up, referring to Figure3-7-17
below:

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Figure3-7-17 Create New Universal Device Instance-4

5. Click Complete button to finish the performance instance creation, referring to


Figure3-7-18:

Figure3-7-18 Creating New Universal Device Instance Successful

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Select an item from device performance instance list and right click, the right click
menu appears as shown in Figure3-7-19. Every option in the menu can be seen from
the tool bar as well.

Figure3-7-19 Universal Device Instance List

Delete universal device instance

Select a device performance instance item and right click, select Delete Performance
Instance from the right click menu or click [

] button, and then click Confirm from

the confirmation dialog to delete the selected universal device instance.

Set index parameter

Select a device performance instance item and right click, select Set Index
Parameter from the right click menu or click [

] button, and then modify the

sampling time interval to the instance via the popped up index parameter setting
dialog.

Performance index management

Select a device performance instance item, press [

] button from the line where the

item being listed to check on performance index contained by the instance. If the
selected performance instance is in stopped status, it is capable to re-proviison to the
index name, description information, threshold and sampling time.

Modify sampling&report plan

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Select a device performance instance item, press [

] button from the line where the

item being listed to modify the starting/stopping plan of the instance.

Start instance

Instance status can be shown from the instance list that the status is divided into
Stopped and Started. If the selected instance is at Stopped status, then it can be
started by selecting Start Instance from right click menu or by selecting [

] button.

Once the instance is started successful, the status would turn into Started, referring
to Figure3-7-19 below:

Figure3-7-19 Started Device Performance Instance

Stop instance

If the selected instance is at Started status, then it can be stopped by selecting Stop
Instance from right click menu or by selecting [

] button. Once the instance is

stopped successful, the status would turn into Stopped, referring to Figure3-7-20
below:

Figure3-7-20Stopped Device Performance Instance

Performance real-time Monitor

Performance real-time monitor is to perform real time monitor to one of the


performance indexes of a device with sampling time interval 3 seconds. Select a
device performance instance and press [

] button from the line where the item

being listed to check on the performance index contained by the instance.


1. Select a performance index and right click, the popped up window appears as
shown in Figure3-7-21 below:

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Figure3-7-21 Start Real-time Performance Monitor

2. Select Start Instance to start up the performance index, then the status turns into
Started. Click Confirm and the performance real time monitor window appears
as shown in Figure3-7-22 below. The data sampling is updated every 3 seconds
that along with time processes, the curve slides left.

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Figure3-7-22 Single Window Performance Real-time Monitor

There are two options for performance real-time monitor window, Monitor and
Window. The monitor menu allows the user to lock on specific performance
monitoring that once locked, an administrator password is required for further
operation. The window menu is applied for designating distribution to real-time
performance statistic window where multiple performance indexes can be real-time
sampled at a time with overlap layout, referring to Figure3-7-23 below.
In order to provide convenience, it is able to pick designated window to top from
overlapped windows by opening Window menu under Overlap Window distribution.

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Figure3-7-23 Overlap Window Performance Real-time Monitor

Horizontal layout is available referring to Figure3-7-24 below:

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Figure3-7-24 Horizontal Layout to Performance Real-time Monitor Windows

Similarly vertical layout is also available referring to Figure3-7-25 below:

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Figure3-7-25 Vertical Layout to Performance Real-time Monitor Windows

Note
Data of real-time sampling is recorded in instance management list rather than being recored in
performance statistic. Only the sampling data being instance started can be joined into performance
statistic.

Performance Statistic

Select an instance and click [

] button at the instance to open data sampling/report

dialog, referring to Figure3-7-26 below:

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Figure3-7-26 Performance Statistic Data Gragh

Select the icon of Data Gragh and designate particular index to the instance, select
time interzone and click Confirm button to check on performance sampling detailes
of the device in a particular time span.
Select the icon of Data Sheet to check on the sampling data in the form of data sheet,
referring to Figure3-7-27 below:

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Figure3-7-27 Performance Statistic Data Sheet

Select the icon of Trend Analysis to analyze the trends according to sampling record
of designated index. The trend is displayed as the form of diagram, referring to
Figure3-7-28 below:

Figure3-7-28 Performance Statistic Trend Analysis

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3.7.2 Interface Performance


3.7.2.1 Universal Interface Resource Management
Objective
The section introduces configuration of Universal Interface Resource Management.
Procedure
Click Performance from top menu and select Performance Management from drop
down menu, click Interface Performance from the left window, the tab column
Universal Interface Resource, Universal Interface Template and Universal
Interface Instance will appear at the right, referring to Figure3-7-29 below:

Figure3-7-29 Universal Interface Performance Management Page

Select the tab page Universal Interface Resource that displays created universal
interface resource to query those created information by inputting query conditions
such as device name, device IP, interface name and resource ordering.
Right click universal interface resource list and select Import Interface Resource
from the right click menu, the Import Interface Resource window appears as shown
in Figure3-7-30 below:

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Figure3-7-30 Importing Interface Resource-1

The dialog lists both selected and optional device resources.


Select one of the items from optional device resource list and click [

] button to

move one device into selected device resource list. Select all of the devices and press
[

] button to move all devices into selected device resource list. Those selected

device resources also can be deleted that by clicking [


and by clicking [

] to remove all selected ones

] to remove single one, and click Next to go to second step of

importing interface resource dialog, referring to Figure3-7-31:

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Figure3-7-31 Importing Interface Resource-2

Select device interface resource and click Done to save the selected interface. Once
the provision is saved, the selected interface resource will be displayed in the
universal interface list, referring to Figure3-7-32 below:

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Figure3-7-32 Importing Interface Resource Result

To delete created device resource, select one of them, right click and select Delete
Device Resource from popped up right click menu. If the instance to this device
resource has been created, then the instance will be deleted as well.
To delete created interface resource, select one of them, right click and select Delete
Interface Resource from popped up right click menu. If the instance to this interface
resource has been created, then the instance cannot be deleted.
3.7.2.2 Universal Interface Resource Template
Objective
The section introduces configuration of Universal Interface Resource Template.
Procedure
Select the tab page Universal Interface Resource referring to Figure3-7-33 below.
The Universal Interface Resource displays created universal interface template.

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Figure3-7-33 Universal Interface Resource Template Page

Those created universal device template can be queried by inputting query conditions
such as template property, template name, device type, resource type and resource
ordering.
The system defines a predefined template for each device with different types that the
templat covers all interface supported performance indexes of the device type.

Create customized template:

1. Right click universal device templet list, select Create New Performance
Template from popped up right click menu and the Create New Performance
Template dialog is shown as Figure3-7-34:

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Figure3-7-34 Create New Universal Interface Template-1

2. Select device type, input template name (required) and template description
(optional) and second step dialog of created new performance template will
appear by clicking Next button. In this dialog, selected performance resource
index and optional performance resource index can be listed that by selecting an
optional resource and click [

] button to move the resource into selected

resource list, and by selecting all the resources and click [

] button to move

those resources into selected resource list. The selected resource can also be
deleted by clicking [

] for all selected resource removing and by clicking [

] for

single resource removing, referring to Figure3-7-35 below:

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Figure3-7-35 Create New Universal Interface Template-2

3. The third step dialog of created new performance template will appear by clicking
Next button. Configurations of index name, index description and default
threshold, default sampling interval etc. can be performed to selected
performance index according to practical requirement in this dialog, referring to
Figure3-7-36 below:

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Figure3-7-36 Create New Universal Interface Template-3

4. Click Done button to save new created template if the configurations are
accomplished. Once the save is successful, the created customized template will
be displayed in the universal performance template list, referring to Figure3-7-37
below:

Figure3-7-37 Creating New Universal Interface Template Successful

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If the created customized template is required to be modified, select the list row where
the template displays and click the [

] button, the Modify Performance Index

dialog will be poped up as shown in Figure3-7-38. The modification which has similar
procedure with the one when creating allowes the user to add, delete or modify to the
property.

Figure3-7-38 Modify Interface Performance Template

Delete created device template

Select a device template that needs to be deleted and right click, select Delete
Device Template from the right click menu. If instance to the template has been
created, then the instance cannot be deleted.
3.7.2.3 Universal Interface Resource Instance
Objective
The section introduces configuration of Universal Interface Resource Template.
Procedure

Universal Interface Instance Query

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Select Universal Interface Instance from Interface Performance page referring to


Figure3-7-29. The Universal Interface Instance displays created universal Interface
instance, shown as Figure3-7-39:

Figure3-7-39 Universal Interface Performance Instance Page

The information of created universal interface instance can be queried by inputting


query conditions such as instance name, status, resource name, template name,
sampling/report status and instance order.

Create Universal Interface Instance

1. Right click an item from universal interface instance list and select Create New
Performance Instance from the right click menu. The Create New Performance
Instance dialog will appear as shown in Figure3-7-40 below, one or more device
resources can be selected for further configuration.

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Figure3-7-40 Create Universal Interface Performance Instance-1

2. The second step dialog of created new performance instance will appear by
clicking Next button. Select performance template corresponding with device
type in step one from the dialog of second step of created new performance
template, referring to Figure3-7-41 below:

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Figure3-7-41 Create Universal Interface Performance Instance-2

Note
During the creation of device instance, performance index of instance in a same device cannot be
duplicated. For example, device 1 creates two device instances, in which instance 1 binds with
template 1 while instance 2 binds with template 2, in this cast performance index in template 1 and 2
shall not be duplicated, otherwise a failured prompt window will be popped up during the creation,
referring to Figure3-7-42. Additionally, the prompt also appears when the selected device type does
not match the template.

Figure3-7-42 Error Prompt in Create New Universal Interface Instance

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3. The third step dialog of created new performance instance will appear by clicking
Next button, as shown as Figure3-7-43 below. The instance and template can be
located then.

Figure3-7-43 Create Universal Interface Performance Instance-3

4. The forth step dialog of created new performance instance will appear by clicking
the above Next button. The step is to establish start/stop to the instance. If auto
start up is selected, then the starting to selected instance must be established in
manual; if timing start up is selected, then the system will implement the starting
according to defined time. Similarly, the instance stop obeys the same rule that it
has two algorithms as auto start up and timing start up, referring to Figure3-7-44
below:

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Figure3-7-44 Create Universal Interface Performance Instance-4

5. Click Complete button to finish the performance instance creation, referring to


Figure3-7-45:

Figure3-7-45 Creating New Universal Interface Instance Successful

Select an item from interface performance instance list and right click, the right click
menu appears as shown in Figure3-7-46. Every option in the menu can be seen from
the tool bar as well.
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Figure3-7-46 Universal Interface Instance List

Delete universal interface instance

Select an interface performance instance item and right click, select Delete
Performance Instance from the right click menu or click [

] button, and then click

Confirm from the confirmation dialog to delete the selected universal interface
instance.

Set index parameter

Select an interface performance instance item and right click, select Set Index
Parameter from the right click menu or click [

] button, and then modify the

sampling time interval to the instance via the popped up index parameter setting
dialog.

Performance index management

Select an interface performance instance item, press [

] button from the line where

the item being listed to check on performance index contained by the instance. If the
selected performance instance is in stopped status, it is capable to re-proviison to the
index name, description information, threshold and sampling time.

Modify sampling&report plan

Select an interface performance instance item, press [

] button from the line where

the item being listed to modify the starting/stopping plan of the instance.

Start instance

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Instance status can be shown from the instance list that the status is divided into
Stopped and Started. If the selected instance is at Stopped status, then it can be
started by selecting Start Instance from right click menu or by selecting [

] button.

Once the instance is started successful, the status would turn into Started, referring
to Figure3-7-46 below:

Figure3-7-46 Started Interface Performance Instance

Stop instance

If the selected instance is at Started status, then it can be stopped by selecting Stop
Instance from right click menu or by selecting [

] button. Once the instance is

stopped successful, the status would turn into Stopped, referring to Figure3-7-47
below:

Figure3-7-47 Stopped Interface Performance Instance

Performance real-time Monitor

Performance real-time monitor is to perform real time monitor to one of the


performance indexes of a device or interface with sampling time interval 3 seconds.
Select an interface performance instance and press [

] button from the line where

the item being listed to check on the performance index contained by the instance.
1. Select a performance index and right click, the popped up window appears as
shown in Figure3-7-48 below:

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Figure3-7-48 Start Real-time Performance Monitor

2. Select Start Instance to start up the performance index, then the status turns into
Started. Click Confirm and the performance real time monitor window appears.
The data sampling is updated every 3 seconds that along with time processes, the
curve slides left.

3.8 Configuration
Objective
The section introduces functional configurations in NM system.
Procedure
Referring

to

Figure3-8-1,

the

menu

Configuration

includes

Customer

Management, Config FTP Server, Config Topology Link, Config Topology Node,
Config

Locking

Interval,

Systtem

Configuration

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Management. The Configuration menu is mainly utilized for system functional


configurations.

Figure3-8-1 Configuration Menu

3.8.1 Customer Management


Objective
The section introduces configuration of customer management.
Procedure
Select Client Management from drop down menu of Configuration, the customer
management page is shown as Figure3-8-2 below:

Figure3-8-2 Customer Management Page

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Referring to figure above, there are sub-menus as Customer Management and


Customer Service Management from the tree structure of Contact Management at
left. All contact information will be shown at right column and they can be created,
modified and deleted via right click menu.
The creation of contact information is as shown as Figure3-8-3 below:

Figure3-8-3 Creating Customer Information

3.8.2 FTP Server Configuration


Objective
The section introduces configuration of FTP server.
Procedure
Select Config FTP Server from drop down menu of Configuration, the FTP server
configuration page is shown as Figure3-8-4 below:

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Figure3-8-4 FTP Server Configuration Page

3.8.3 Config Topology Link


Objective
The section introduces configuration of FTP server.
Procedure
Select Config Topology Link from drop down menu of Configuration, the linetype
creating, modifying and deleting can be provisioned in the dialog shown in
Figure3-8-5 below, where 10 customized lintypes are provided to the user. For
linetypes that defined by the system or being already applied in topolofy grapgh, they
cannot be deleted by the user.

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Figure3-8-5 Topology Linetype Configuration

3.8.4 Config Topology Node


Objective
The section introduces configuration of topology node.
Procedure
Select Config Topology Node from drop down menu of Configuration, the topology
node configuration dislog is shown as Figure3-8-6 below. Colors indicating different
node status can be provisioned as well as node information located in the topology
viewgragh. Those configurations can be saved by clicking Confirm button.

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Figure3-8-6 Topology Node Configuration

3.8.5 Config Locking Interval


Objective
The section introduces configuration of locking interval.
Procedure
Select Config Locking Interval from drop down menu of Configuration, the
lockinginterval configuration dialog is shown as Figure3-8-7 below. System locking
time can be provisioned wthin the page that by clicking Confirm the user is able to
save the configuration.

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Figure3-8-7 Locking Interval Configuration

3.8.6 System Configuration


Objective
The section introduces system configuration.
Procedure
Select System Configuration from drop down menu of Configuration, the system
configuration tab page including System Service and Timing Task is shown as
Figure3-8-8 below. The System Service is set as default page.

Figure3-8-8 System Configuration

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3.8.6.1 System Service Configuration


Objective
The section introduces configuration of system service.
Procedure
The System Service has 10 types of service including Device Polling Queue 1,
Device Polling Queue 2, Device Polling Queue 3, Device Polling Queue 4,
Harddisk Space Check, Mail Service, Text Message Service, Trap Forwarding
Service, Trap Synchronization Service and Performance Log Backup by Capacity.
Right click menu to each of those services is shown as Figure3-8-9 below:

Figure3-8-9 System Service Right Click Menu

Referring to above figure, the Start and Stop are for starting/stopping designated
system service, the Refresh is for refreshing service list while the Config is for
access of designated service configuration page.

Device polling queue

1. Click Config from right click menu when the designated system service is one of
the following: Device Polling Queue 1, Device Polling Queue 2, Device Polling
Queue 3 and Device Polling Queue 4, the configuration dialog of device polling
queue service is shown as Figure 3-8-10 below. The tab page Service Parameter
Config is set as default page.

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Figure3-8-10 Device Polling Queue Service Configuration

2. Click Device Polling Queue # from the left tab, the device polling queue tab page
will be shown to the right, referring to Figure3-8-11 below:

Figure3-8-11 Queue Configuration

3. Polling interval and polling device within the queue can be modified in the page.
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Every device in the device list is acquiescently arranged into queue 4. Device will
also be added into the queue 4 by clicking to empty the queue that the device
locates. Select a queue and click Modify Queue, the dialog will be shown as
Figure3-8-12 below:

Note
Maximum 10 devices for Queue 1, 20 for Queue 2, 200 for Queue 3 while no maximum number limit
for Queue 4.

Figure3-8-12 Device Selecting

4. Select or fill in proper conditions referring to above figure and click Next, the
device list will appear shown as Figure3-8-13 below:

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Figure3-8-13 Device List

Harddisk space check

1. The dialog of harddisk space check is shown as Figure3-8-14 below. The tab page
Service Parameter Configuration is set as default page.

Figure3-8-14 Harddisk Space Check Service Configuration

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2. Click Harddisk Space Check from the left tab, the tab page appears to the right
as shown in Figure3-8-15 below:

Figure3-8-15 Harddisk Space Check Configuration

3. Select or fill in proper conditions referring to above figure and click Confirm to
save the config.

Mail service

1. If the designated system service is Mail Service, the mail service dialog is shown
as Figure3-8-16 below. The tab page Service Parameter Configuration is set as
default page.

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Figure3-8-16 Mail Service Configuration

2. Click the tab Mail Service from left tab and the mail service tab page is shown to
the right, referring to Figure3-8-17 below:

Figure3-8-17 Mailbox Configuration

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3. Select or fill in proper conditions referring to above figure and click Confirm to
save the config.

Text message service

1. If the designated system service is Text Message Service, the text message
service dialog is shown as Figure3-8-18 below. The tab page Service Parameter
Configuration is set as default page.

Figure3-8-18 Text Message Service Configuration

2. Click Text Message Service from left tab and the text message service tab page
is shown to the right, referring to Figure3-8-19 below:

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Figure3-8-19 Text Message Configuration

3. Select or fill in proper conditions referring to above figure and click Confirm to
save the config.

Note
The text message service needs to be customized developed and utilized along with plug-in unit of
text message service.

Trap forwarding service

1. If designated system service is Trap Forwarding Service, the trap forwarding


service dialog is shown as Figure3-8-20 below. The tab page Service Parameter
Configuration is set as default page.

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Figure3-8-20 Trap Forwarding Service Configuration

2. Click Trap Forwarding Service from left tab and the trap forwarding service tab
page is shown to the right, referring to Figure3-8-21 below:

Figure3-8-21 Trap Forwarding Configuration

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3. Select or fill in proper conditions referring to above figure and click Confirm to
save the config.

Trap synchronization service

1. If designated service is Trap Synchronization Service, the trap synchronization


service dialog is shown as Figure3-8-22 below. The tab page Service Parameter
Configuration is set as default page.

Figure3-8-22 Trap Synchronization Service Configuration

2. Click Trap Synchronization Service from left tab and the trap synchronization
service tab page is shown to the right, referring to Figure3-8-23 below:

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Figure3-8-23Trap Synchronization Configuration

3. Select or fill in proper conditions referring to above figure and click Confirm to
save the config.

Note
The function of trap synchronization service requires equipment support.

Performance log backup by capacity

1. If designated service is Performance Log Backup by Capacity, the performance


log backup by capacity dialog is shown as Figure3-8-24 below. The tab page
Service Parameter Configuration is set as default page.

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Figure3-8-24 Performance Log Backup by Capacity Configuration Page

2. Click Performance Log Backup by Capacity from left tab and the performance
log backup by capacity tab page is shown to the right, referring to Figure3-8-25
below:

Figure3-8-25 Performance Log Backup by Capacity Configuration


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3. Select or fill in proper conditions referring to above figure and click Confirm to
save the config.
3.8.6.2 Timing Task Configuration
Objective
The section introduces configuration of timing task.
Procedure
The Timing Task has 5 types of task including Trap Log Backup, Security Log
Backup, Operation Log Backup, Event Log Backup and Performance Log Backup
by Validity. Right click menu to each of those services is shown as Figure3-8-26
below:

Figure3-8-26Timing Task Right Click Menu

Referring to above figure, the Start and Stop are for starting/stopping designated
timing task, the Refresh is for refreshing service list while the Config is for access
of designated task configuration page.

Trap log backup

1. If designated task is Trap Log Backup, the trap log backup is shown as
Figure3-8-27 below. The tab page Task Parameter Configuration is set as default
page.

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Figure3-8-27 Trap Log Backup Task Configuration

2. Click Trap Log Backup from left tab and the trap log backup tab page is shown to
the right, referring to Figure3-8-28 below:

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Figure3-8-28 Trap Log Backup Configuration

3. Select or fill in proper conditions referring to above figure and click Confirm to
save the config.

Security log backup

1. If designated task is Security Log Backup, the security log backup is shown as
Figure3-8-29 below. The tab page Task Parameter Configuration is set as default
page.

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Figure3-8-29 Security Log Backup Task Configuration

2. Click Security Log Backup from left tab and the security log backup tab page is
shown to the right, referring to Figure3-8-30 below:

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Figure3-8-30 Security Log Backup Configuration

3. Select or fill in proper conditions referring to above figure and click Confirm to
save the config.

Operation log backup

1. If designated task is Operation Log Backup, the operation log backup is shown
as Figure3-8-31 below. The tab page Task Parameter Configuration is set as
default page.

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Figure3-8-31 Operation Log Backup Task Configuration

2. Click Operation Log Backup from left tab and the operation log backup tab page
is shown to the right, referring to Figure3-8-32 below:

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Figure3-8-32 Operation Log Backup Configuration

3. Select or fill in proper conditions referring to above figure and click Confirm to
save the config.

Event log backup

1. If designated task is Event Log Backup, the event log backup is shown as
Figure3-8-33 below. The tab page Task Parameter Configuration is set as default
page.

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Figure3-8-33 Event Log Backup Task Configuration

2. Click Event Log Backup from left tab and the event log backup tab page is
shown to the right, referring to Figure3-8-34 below:

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Figure3-8-34 Event Log Backup Configuration

3. Select or fill in proper conditions referring to above figure and click Confirm to
save the config.

Performance log backup by validity

1. If designated task is Performance Log Backup by Validity, the performance log


backup by validity is shown as Figure3-8-35 below. The tab page Task Parameter
Configuration is set as default page.

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Figure3-8-35 Performance Log Backup by Validity Task Configuration

2. Click Performance Log Backup by Validity from left tab and the performance log
backup by validity tab page is shown to the right, referring to Figure3-8-36 below:

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Figure3-8-36 Performance Log Backup by Validity Configuration

3. Select or fill in proper conditions referring to above figure and click Confirm to
save the config.

3.9 Tool
Objective
The section introduces contents and funcationalities in Tool menu.
Procedure
The Tool menu has 4 types of tool including Ping, Telent, MIB Tool and File
Export and Conversion, referring to Figure3-9-1 below:

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Figure3-9-1 Tool Menu

3.9.1 Ping
Objective
The section introduces the configuration of Ping.
Procedure
Select Ping from the Tool menu referring to Figure3-9-1, the ping window appears
as shown in Figure3-9-2 below. Input ping command plus destination address and
press Enter, the result appears as shown in Figure3-9-3.

Figure3-9-2 Ping Window

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Figure3-9-3 Ping Result

3.9.2 Telnet
Objective
The section introduces the configuration of Telnet.
Procedure
Select Telnet from the Tool menu referring to Figure3-9-1, the Telnet window
appears as shown in Figure3-9-4 below. Input Telnet command plus destination
address and the result appears as shown in Figure3-9-5, remote access to device can
be available by inputting username and password.

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Figure3-9-4 Telnet

Figure3-9-5 Telnet Result

3.9.3 MIB Tool


Objective
The section introduces the configuration of MIB Tool.
Procedure
1. Select MIB Tool from the Tool menu referring to Figure3-9-1, the MIB tool
window appears as shown in Figure3-9-6 below.

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Figure3-9-6 MIB Tool

2. Select or fill in proper MIB information referring to above figure and click Confirm
to confirm the preset, results will be read and shown at the right column.

3.9.4 File Export and Conversion


Objective
The section introduces the configuration of MIB Tool.
Procedure
1. Select File Export and Conversion from the Tool menu referring to Figure3-9-1,
the file export and conversion window appears as shown in Figure3-9-7 below.

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Figure3-9-7 File Export and Convert

2. Click the first Browse button referring to above figure, the topology file (dev file)
selection window appears as shown in Figure3-9-8 below:

Figure3-9-8 Selecting Converting File

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3. Click the second Browse button referring to Figure3-9-7, the generating file (xml
file) selection window appears as shown in Figure3-9-9 below:

Figure3-9-9 Path of Generating XML Topology File

4. Click Start Converting button to convert the exported file.

3.10 Report
Objective
The section introduces the functionalities of report generating to trap information and
device information.
Procedure
The F-Engine Wview NM system currently provides report generating to trap
information and device information, which has 4 types of report or facility including
Trap Report, Device Report, Port Utilization Ratio and Performance Report,
referring to Figure3-10-1 below. Each of those report type contains varieties of
statistics or analyzing reports.

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Figure3-10-1 Report Menu

3.10.1 Trap Report


Objective
The section introduces the configuration of Trap Report.
Procedure
Select Trap Report from the Report menu referring to Figure3-10-1, the trap report
window appears as shown in Figure3-10-2 below. The trap report tab page includes
Trap Record Initial Detailed Report, Trap Record Statistic Report and Trap
Monthly Trend Analysis Report.

Figure3-10-2 Trap Report Page

3.10.2 Device Report


Objective
The section introduces the configuration of Device Report.
Procedure

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Select Device Report from the Report menu referring to Figure3-10-1, the device
report window appears as shown in Figure3-10-3 below. The device report tab page
includes Device Resource Record Report and Device Resource Statisitc & Analysis
Report.

Figure3-10-3 Device Report Page

3.10.3 Report Generating


Objective
The section introduces the configuration of Report Generating.
Procedure
The system report provides two generating methods including real-time generating
and periodically generating, in which the real-time report indicates the immediately
generating way once the port export button being clicked that the generating time cost
is depending on data quantity and analysis complexity, while the period report
indicates a time defined generating way that the user is able to designate as precisely
as a certain time spot every day/week/month.
It is noticed that the period report cannot be fetched from designated report
generating path if the period report is generated but the client terminal is not started.
However,

the

generated

report

can

be

found

under

the

path

..\jboss*\server\Wview\ftpserver\home\Wview\report of server installation category in


the host that the server locates, referring to Figure3-10-6 below:
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Figure3-10-6 Report Generating Time Provision

3.11 Service
Objective
The section introduces contents and funcationalities of service management module.
Procedure
The facility Service is designed to provide conveniences for users that to shift
concentration from concerning of device to service consideration. The service module
includes

Service

Management,

Service

Type

Management,

Customer

Management, Contact Management, Region Management and Service Trap


Management, referring to Figure3-11-1 below:

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Figure3-11-1 Service Menu

3.11.1 Service Type Management


Objective
The section introduces the configuration of Service Type Management.
Procedure
Select Service Type Management from the Service menu referring to Figure3-11-1,
the service type management window appears as shown in Figure3-11-14 below.

Figure3-11-14 Service Type Management Page

The service type management allows the user to create, modify and delete service
type. The dialog of creation to service type is shown as Figure3-11-15 below:

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Figure3-11-15 Create Service Type

Select or fill in proper information referring to above figure and click Done button to
finish the creating.

3.11.2 Customer Management


Objective
The section introduces the configuration of Customer Management.
Procedure
Select Customer Management from the Service menu referring to Figure3-11-1,
the customer management window appears as shown in Figure3-11-16 below.

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Figure3-11-16 Customer Management Page

The customer management allows the user to create, modify and delete the customer
information. The dialog of creation to customer information is shown as Figure3-11-17
below:

Figure3-11-17 Create Customer Information

Select or fill in proper information referring to above figure and click Done button to
finish the creating.

3.11.3 Contact Management


Objective
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The section introduces the configuration of Contact Management.


Procedure
Select Contact Management from the Service menu referring to Figure3-11-1, the
contact management window appears as shown in Figure3-11-18 below.

Figure3-11-18 Contact Management Page

The contact management allows the user to create, modify and delete the contact
information. The dialog of creation to contact information is shown as Figure3-11-19
below:

Figure3-11-19 Create Contact Information

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Select or fill in proper information referring to above figure and click Done button to
finish the creating.

3.11.4 Region Management


Objective
The section introduces the configuration of Region Management.
Procedure
Select Region Management from the Service menu referring to Figure3-11-1, the
region management window appears as shown in Figure3-11-20 below.

Figure3-11-20 Region Management Page

The region management allows the user to create, modify and delete the region
information. The dialog of creation to region information is shown as Figure3-11-21
below:

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Figure3-11-21 Create Region Information

Select or fill in proper information referring to above figure and click Done button to
finish the creating.

3.11.5 Service Trap Management


Objective
The section introduces the configuration of Service Trap Management.
Procedure
Select Service Trap Management from the Service menu referring to Figure3-11-1,
the service trap management window appears as shown in Figure3-11-22 below.

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Figure3-11-22 Service Trap Management Page

The service trap management allows the user to query and delete relative service trap
information.

3.12 Help
Objective
The section introduces contents and funcationalities of Help menu.
Procedure
The Help menu has 2 types of help items including Help Theme and ABOUT
Information, referring to Figure3-12-1 below:

Figure3-12-1 Help Menu

3.12.1 Help Theme


Objective
The section introduces the information of Help Theme.
Procedure

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Select Help Theme from the Help menu referring to Figure3-12-1, the help theme
window appears as shown in Figure3-12-2 below. The help information is displayed
as CHM format.

Figure3-12-2 Help Information

3.12.2 About Information


Objective
The section introduces the information of ABOUT Information.
Procedure
Select ABOUT Information from the Help menu referring to Figure3-12-1, the
ABOUT information window appears as shown in Figure3-12-3 below.

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Figure3-12-3 About Information

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Chapter4 Network Element Management Module Introduction

Chapter4 Network Element Management


Module Introduction
4.1 Overview
This system is plug-in system. User can choose needed network element
management module according to the ordered product.
This chapter mainly introduces the name of all kinds of device and the legend of all
devices in every state.
This chapter includes the following topics:
Content

Page

4.1 Overview

4-1

4.2 Device Legend Introduction

4-1

4.2 Device Legend Introduction


The Wivew Network Management System of our company supports network element
management module such as B2112,C15100,R3011,R4001,R4101,R4202,R4004,
OL200,S3101, AM1001,S2000,R8000,M8000,S3512MP,S3528,S3552 and etc.

Table 4-1 Device Legend Introduction


Device
Name

Device State
Non-connective

Connective
Not Opening

Not Opening

Opening

Opening

Configuration

Configuration

Configuration

Configuration

Program

Program and

Program

Program and

Having Fault

Having Fault

B2112
C15100

R3011
R4001

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Device
Name

Device State
Non-connective

Connective
Not Opening

Not Opening

Opening

Opening

Configuration

Configuration

Configuration

Configuration

Program

Program and

Program

Program and

Having Fault

Having Fault

R4101

R4202

R4004

OL200
S3101

AM1001
S2000
R8000

M8000

S3528
SubVie

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