HP Service Qualifications: Require

Each technician performing warranty and Care Pack service events must first ea
products for warran

This guide is intended to provide a high-level overview of the courses, exams and supporting training
pages on The Learning Center for details, registration and upgrade paths, when available. This guide
the following pages to access the Service Qualifications on The Learning Center.

Restrictions

HP Service Qualifications: Requirements and

nician performing warranty and Care Pack service events must first earn the associated Se
products for warranty and Care Pack sup

tended to provide a high-level overview of the courses, exams and supporting training aligned to Service Qualifi
earning Center for details, registration and upgrade paths, when available. This guide primarily focuses on the c
pages to access the Service Qualifications on The Learning Center.

Service Qualifications access is limited to authorized HP service providers. An HP Learner ID associ

available to anyone with an HP Learner ID.

Revision History
Revision
No.
1
2

Date of
revision
11/1/2014
11/25/2014

11/25/2014

Solution Qualification Guide

4
5

2/4/2015
2/4/2015

Service Qualification
All document

2/4/2015

Solution Qualification Guide

7
8
9
10
11
--

2/4/2015
2/4/2015
2/4/2015
2/4/2015
2/4/2015
2/13/2015

Service Qualification
Service and Solution Qualification
Solution Qualification Guide
Solution and Service Qualification
Solution Qualification Guide
EMEA Solution Qualifiction guide

Section modified
All document
All document

on History
Change description
Complete new revision
Minor corrections
Added: HP OneView Installation & Startup Solution
Qualification (SolQ_094, ID SQOV)
Minor changes on SQ ID: SISSBLPL13
Minor corrections
Channge and remove SolQ:
Remove:
CS300VM11STOR
CS300VM11SYS
CS300VM11
Change core requirement:
SRMEX
SSRMVMP
SMHV
Change Core Requirement on SQ SSONEX
Change Core Requirement on SQ STORMNSQ
Change prerequisite on SQ SD2DS
Change Name on course 00745784
Add new core requirement to SQOV
Corrected error in Hyper-V SolQ

ServiceOne Registration and Cance

* Click on the hyperlink below to access the information you need

*
*
*
*
*

ServiceOne Registrations Steps

After Enrollment in The Learning Center
Course Attendance and Completion
Cancellation Steps
ServiceOne Registration from the Qualification Guide

ServiceOne Registrations Steps

1- For ServiceOne technical training course registration go to https://h10120.www1.hp.com/e

2-Narrow your options:
* On the left hand side of the screen, under Region, select your region .
* On the left hand side of the screen, under Training Mode, select the mode (usually Virtu
3-On the left hand side of the screen, under Course Type, select ServiceOne

4-On the left hand side of the screen, under Technologies, select the correct technology. Al
under Services.
5-Find the course you want to take in the list which is on the right hand side of the screen.
6-Click on the Register link in the last column of the course you want to take.

* The Register link takes you to the ServiceOne Technical Training registration site for this

7-Fill in the registration form for the course. Please complete all required details. Check the a
8-Once HP validates your ServiceOne status, pre-requisites and method of payment, HP will e
9-If you need to cancel, you must go to The Learning Center to cancel (directions will be in yo
Go up

After Enrollment in The Learning C

1- Learners will get a course confirmation email from HPs The Learning Center with logistics details.
https://rooms.hp.com/testsetup/
Go up

Course Attendance and Complet

1-Participants
must attend all sections of
the
course
all labs
and exercises
requested
Please
note Completed-Unsuccessfully
will
not
grant and
any perform
Qualification
credential
until allasissues
are reb
will be monitored
daily and failure
dogrant
so may
to unsuccessful
course
completion
without
any tu
Please
note Completed-Unpaid
willto
not
anylead
Qualification
credential
until
payment is
confirmed.
Go up

Cancellation Steps
1-On The Learning Center home page, click Current Enrollments.

2- On the My Enrollments screen, click Drop for the course you want to cancel.

3-On the Drop Offering screen, click Drop to finalize the cancelation.

Go up

ServiceOne Registration from the Qualificat

Each region stores the ServiceOne qualification guide on the HP Partner Portal.
The qualification guide has direct links into The Learning Center to register for courses. Some course
WBTs) and some are restricted to ServiceOne partners (usually vILTs, ILTs, and virtual labs). When the
course, The Learning Center will show the class as full because registrations for ServiceOne restricted
Partner Training Calendar as described in the first part of this slide deck.

The next few slides explain how this full status shows up in The Learning Center so that you will kno
Learning Center and when you must go to the Partner Training Calendar.

Once youve opened the qualification guide and found the qualification that you are interested in, clic
you directly to The Learning Center. You will log in with your HP Passport. Next, you are taken to the
Below is the screen you would see if you are interested in the StoreServ 7000:

Screen when you click on Register for Course

Go up

and Cancellation Process

ions Steps

20.www1.hp.com/expertone/partner_training_calendar.html

mode (usually Virtual class).

viceOne

rrect technology. All ServiceOne classes are listed

de of the screen.

stration site for this offering.

details. Check the attached word document for further information. The
payment, HP will enroll you in The Learning Center. You will receive a
ections will be in your enrollment confirmation). Please make sure you

e Learning Center

ith logistics details.

and Completion

rcisesallasissues
requested
by instructor according to course schedule. This
until
are resolved.
pletion
without
any tuition refund .
yment is
confirmed.

Steps

he Qualification Guide

ourses. Some courses are open to all partners (usually

ual labs). When the course is a ServiceOne restricted
ServiceOne restricted courses are accessed through the

r so that you will know when you can register through The

are interested in, click the deep link in column G. This takes
you are taken to the credential that you are interested in.

Click the underlined words for information about this requirement.

If the course you want to take is a VILT, an ILT, or a virtual lab you
have to go to the Partner Training Calendar to register.

Click on view details to see the link to the Partner Training Calendar.

Clicking on Register for Course when the course is a VILT, an ILT, or a virtual lab
will show you that the offerings are full. Please IGNORE the full status. There
will also be a link to the Partner Training Calendar. Please go to the Partner
Training Calendar to pre-register for the class

This line will be added in Feb 2015. ServiceOne

Partners, please go to the Partner Training
Calendar here:
Calendar:
https://h10120.www1.hp.com/expertone/partner_
training_calendar.htm
to pre-register for the class.
Ignore any messages about the class being full.

ILT, or a virtual lab

ll status. There
to the Partner

HP EG ServiceOne Service Qualification Guide

Feb. 2015 issue, rev 2

Minimun
ServiceOne
tier
Product line
(EMEA/APJ
only)
Networking
Networking

Silver

I6, 34

Path

HP Networking Service Qualification

SNETWS

New
Candidates

SEPNT

New
Candidates

HP Enterprise Network Series Service Qualification

Industry Standard Architecture and

Technology
Exam HP2-T16

New
Candidates

Servers Servers
Servers

Servers

Silver

Servers
Servers
StoreEasyStoreEasy
Servers

Servicing HP Networking Products

Exam HP2-Z12

Servicing HP Networking
Products, Rev 10.31
17h. WBT
ID#00201835

HP Enterprise Networking Products

Exam HP3-R95

Servicing HP Enterprise
Networking Products, Rev.
11.21
6h. WBT
ID#00311671

Gold

2M

HP Moonshot Service Qualification

MOONSERVQ

New
Candidates

Industry Standard Architecture and

Technology
Exam HP2-T16

CompTIA - Server+

Silver

3V - Entry
NAS
StoreEasy

HP StoreEasy 5000/X5000 NAS Service Qualification SS5NAS

New
Candidates

LL - Bladed
Storage

3V - Entry
NAS
StoreEasy
Silver

HP StoreEasy 1000/3000 NAS Service Qualification SS3NAS

LI Commercial
Disk and SW

StoreEasy

HP StorageWorks Disk Systems Service

Qualification

SSWMDS

New
Candidates

Supporting Industry Standard Server

Solutions
Exam HP2-T23

Exam HP5-T01D Delta - Supporting HP

Industry Standard Server Solutions
Exam HP5-T01D

Complete 2 of 2
Industry Standard
Architecture and Technology,
Rev 9.31
2days ILT/vILT
ID#00117231

HP Moonshot Technical Training WBT

Foundation - Rev.2
7h. WBT
ID#00897307
HP Moonshot Technical Training Labs
18 h. Vitual Labs
ID#00905335

Complete 1 of 2

Complete 2 of 2
HP X5000 G2 Storage Product Training
5hrs 30min WBT
ID#00673443

HP Industry Standard Server

(Blade/ML/DL/SL/Apollo XL 6000 series)
2013 Service Qualification
ID#SISSBLPL13

HP StoreEasy 5530 New Product

Introduction
1h. WBT
ID#00722964

Complete 1 of 2

Complete 2 of 2

HP ProLiant ML/DL/SL (through Gen8)

Service Qualification
ID#SPLSG8

HP StoreEasy 1x30, 3x30 and 3830sb

Hardware
48 min. WBT
ID#00722296

HP Industry Standard Server

(Blade/ML/DL/SL/Apollo XL 6000 series)
2013 Service Qualification
ID#SISSBLPL13

HP StoreEasy 1x30, 3x30 and 3830sb

Software
56min. WBT
ID#00722302

HP Industry Standard Server

(Blade/ML/DL/SL/Apollo XL 6000 series)
2013 Service Qualification
ID#SISSBLPL13

MDS600 70 Drive SAS SATA JBOD Tech

Talk (Recorded)
1 hr 22 min WBT
ID#00294743

StoreEasy

Silver

LI Commercial HP Modular Storage Arrays (MSA) Service Qualification

SMSA2000G2
Disk and SW

New
Candidates

HP StorageWorks MSA P2000 Product

Overview
30 mins WBT
ID#00206566

HP MSA 2040 and 1040 Controllers

Tiering
41min WBT
ID#00926880
HP MSA 2040 and 1040 Controllers
Copy Services
34 min WBT
ID#00926881

StoreEver StoreEasy

HP MSA 2040 and 1040 Controllers

User Interface
52 mins WBT
ID#00926882

StoreEver

HP 1-8 G2 Autoloader and MSL

Encryption Kit WBT
1h. WBT
ID#00719897

HP MSL Service and Support Test

Rev.13.42
1h. WBT
ID#00835421
3C Commercial HP StorageWorks Standalone Tape Drives ServiceSSWTAPEDRV
Qualification
Tape and SW

New
Candidates

Silver

3C Commercial HP StorageWorks Tape Autoloaders Service Qualification

SSWAUTOLDR
Tape and SW

New
Candidates

HP Standalone Tape Technologies

Service and Maintenance
4h. WBT
ID#00070983
HP StorageWorks Standalone Tape
Drives Service Qualification
ID#SSWTAPEDRV

EVA

Silver

Complete 3 of 3

EVA

StoreEver

HP MSL6480 Introduction - Service and

Support TKT Rev. 13.43
2h. WBT
ID#00848125

StoreEver

StoreEver

3C New
Commercial HP StoreEver MSL Tape Libraries and 1/8 Autoloader Service
SMSL Qualification
Candidates
Tape and SW

StoreEver

Silver

StoreEver

StoreEver

StoreEver StoreEver

Complete 7 of 7

HP MSL6480 Service and Support WBT

2h. WBT
ID#00821222

SAN Fundamentals
WBT
ID#00860739

Gold

LM - EVA Disk
HP StorageWorks EVA Family Service and Solution Qualification
SEVASSQ
and SW

New
Candidates

HP StorageWorks Virtualization Concepts

WBT
ID#00117181

HP StorageWorks Tape Autoloaders-Feb07

5h. WBT
ID#00073048

HP StorageWorks Enterprise Virtual Array Family Service and Support - v12.115 days vILT ID#00918628Register Here

HP StorageWorks Enterprise Virtual

Array Family - Product Overview - v11.21
WBT
ID#00369651

StoreVirtual

EVA

EVA

Smart Array Controllers WBT (August

2010)
4h. WBT
ID#00244286

HP Storage MSA 2040 Array

40 mins WBT
ID#00798689
HP MSA 2040 and 1040 Controllers
Virtualization
33 min WBT
ID#00926879

HP MSL Library Extender Rev. 13.33

1 h. WBT
ID#00819480
HP MSL Partitioning
2h. WBT
ID#00819503

StoreVirtual

Zoned DAS MDS600 Attached to Blade

Systems via 3Gb SAS Tech Talk
(Recorded)
2 hrs 16 min WBT
ID#00295148

Complete 5 of 5

HP 1-8g2 Autoloader & MSL 2024-40488048-8096 Service and Support WBT

7h. WBT
ID#00719672

StoreVirtual

HP ProLiant Gen9 Foundations

2h. WBT
ID#00933060

OR

HP ProLiant ML/DL/SL (through Gen8)

Service Qualification
ID#SPLSG8

StoreEasy StoreEasy

StoreEasy

LL - Bladed
Storage

New
Candidates

Supplementary Training

HP Industry Standard Server Gen9 Snap 1 SW FW Whats New Training

Support - WBT Rev. 13.41
45 Mins. WBT
ID#00841723
ID#00932817

Complete 1 of 2

StoreEasy

StoreEasy StoreEasy StoreEasy

Supporting Course

HP Industry Standard Server

Support Rev. 13.41
ID#00786658

Complete 1 of 4
4Q, LA, MV,
HP ProLiant ML/DL/SL Servers Service
SI, SY, TN, TR, HP Industry Standard Server (Blade/ML/DL/SL/Apollo
SISSBLPL13
XL 6000 series) 2013 Service Qualification
Qualification
TQ
ID#SPLS
HP ProLiant ML/DL/SL (through Gen8)
Service Qualification
ID#SPLSG8
Upgrade
HP BladeSystem p-Class Service
from
Qualification
ID#SPBL
HP ProLiant BladeSystem (through Gen8)
Service Qualification
ID#SPBLSG8
HP BladeSystem c3000/c7000 Service
Qualification (Inactive)
ID#SCBL3000

StoreEasy

StoreEasy

Industry Standard
Architecture and Technology,
Rev 9.31
2days ILT/vILT
ID#00117231

Core requirement(s)

CompTIA - Server+

Silver

Storage

Supporting Course

HP Networking Service Qualification

ID#SNETWS

Complete 1 of 2

Servers

Servers

Prerequisite(s)

Servers

6H, I5, I7

SQ ID

Servers

Silver

Service Qualification

Servers

Networking

Product
Category

Complete 2 of 2

Gold

J2 - Scale-Out
SAN Disk and HP StoreVirtual P4000 Service and Solution Qualification
SWP4
Software

New
Candidates

HP StoreVirtual LeftHand P4000 SAN

Solutions - Configuration, Administration
and Troubleshooting
3days vILT
ID#00745784
Support and Service HP StoreVirtual
Solutions
Exam HP2-K36

Gold

3S - D2D
StoreOnce

HP StoreOnce Single-node Service Qualification

SSONEX

Support and Service HP StoreOnce

Solutions
Exam HP2-K35
Complete 5 of 5

StoreOnce

HP StoreOnce Multi Node Service and

Support - Technology
1hr 30 mins WBT
ID#00812465

Gold

3S - D2D
StoreOnce

HP StoreOnce Multi-Node Service and Solution Qualification

STORMNSQ

StoreOnce Replication
2h. WBT
ID#00721082
New
Candidates HP Data Protector for StoreOnce Catalyst
2h. WBT
ID#00723531
StoreOnce Gen 1 & 2 Overview and
Installation
1hr 30 mins WBT
ID#00867076

StoreOnce

StoreOnce

StoreOnce StoreOnce

StoreOnce Single Node Service and

Support vILT for ServiceOne
2days vILT
ID#00957887

New
Candidates

StoreOnce
StoreOnce

StoreOnce StoreOnce

Complete 2 of 2

StoreOnce Multinode Service and

Support vILT for ServiceOne
1 day VILT
ID#00957501

HP 3PAR OS 3.1.3 Delta Software

Enhancements Module 1 (relevant
parts)
1h 34 mins WBT
ID#00900234
HP 3PAR OS 3.1.3 Delta Software HyperV VSP Module 6
5 mins WBT
ID#00900239

3PAR StoreServ 3PAR StoreServ

3PAR StoreServ

3PAR StoreServ

Support and Service HP StoreOnce

Multinode Solutions
Exam HP2-K39

3PAR StoreServ 3PAR StoreServ 3PAR StoreServ

3PAR StoreServ3PAR StoreServ3PAR StoreServ 3PAR StoreServ 3PAR StoreServ
3PAR StoreServ

Solution Design
30 mins WBT
ID#00902010

Complete 2 of 2

Silver

4A - 3PAR Mid
HP 3PAR StoreServ 7000 Service and Solution Qualification
S3PP7K13
2013
Range HW

HP 3PAR OS 3.1.3 Delta Software End-toEnd Upgrade Automation Module 5

34 minsHere
WBT
HP 3PAR StoreServ 7000 Installation, Startup and Support 3 days vILT ID#00722456Register
ID#00900243

New
Candidates

HP 3PAR OS 3.1.3 Delta Software

Management Console 4.5 Module 7
10 mins WBT
ID#00900335
HP 3PAR Maintenance Mode
33mins WBT
ID#00890287
HP 3PAR OS 3.2.1 Delta Q42014
1h 44mins WBT
ID#00925097
Complete 2 of 2

HP 3PAR StoreServ 10000 Installation

2 days vILT
ID#00877232

Silver

4F - 3PAR
High-End HW
HP 3PAR Family ServiceOne Service Qualification 2013
S3PAR13
4A - 3PAR Mid
Range HW

New
Candidates

HP 3PAR OS 3.1.3 Delta Software

Enhancements Module 1 (relevant
parts)
1h 34 mins WBT
ID#00900234
HP 3PAR OS 3.1.3 Delta Software HyperV VSP Module 6
5 mins WBT
ID#00900239
HP 3PAR OS 3.1.3 Delta Software End-toEnd Upgrade Automation Module 5
34 mins WBT
ID#00900243

HP 3PAR StoreServ 7000 Service and

Solution Qualification 2013
ID#S3PP7K13

Supporting and Servicing HP 3PAR

StoreServ Solution
Exam HP2-K34

HP 3PAR OS 3.1.3 Delta Software

Management Console 4.5 Module 7
10 mins WBT
ID#00900335
HP 3PAR Maintenance Mode
33mins WBT
ID#00890287
HP 3PAR OS 3.2.1 Delta Q42014
1h 44mins WBT
ID#00925097

HP EG ServiceOne Solution Qualification G

Product
Category

SolQ Ref

SolQ ID

Track
EMEA/APJ

SMSLHI

Silver

SolQ_017

SEMLH

Silver

SolQ_009

SNASHS

Silver

SolQ_036

SMSP2

Silver

StoreEv
er

StoreEver

SolQ_003

StoreEasy

StoreEasy

StoreEasy

StoreEver

Storage

SSEBSNAS

Silver

SolQ_029

SWP4

Gold

SolQ_041

SVSAS

Silver

SolQ_063

SP48

Gold

SolQ_033

SD2DS

Gold

StoreOnce

StoreVirtual
StoreVirtual
StoreOnce

StoreVirtual

StoreVirtual

StoreEasy

SolQ_073

Silver

SolQ_067

S3PARSOL13

Silver

SolQ_068

S3PP7K13

Silver

StoreOnce

STORMNSQ

3PAR StoreServ
3PAR StoreServ

StoreOnce

SolQ_080

SSDATOP

Silver

SolQ_070

SSDAM

Silver

SolQ_071

SSREPS

Silver

SolQ_072

SSRMVMP

Silver

3PAR StoreServ
3PAR StoreServ
3PAR StoreServ

3PAR StoreServ

3PAR StoreServ

SolQ_069

SMHV

Silver

SolQ_081

SRMEX

Silver

SolQ_084

SEVASSQ

Silver

Netwo
rking

EVA

EVA

3PAR StoreServ

3PAR StoreServ

SolQ_077

Networking

Networking

Networking

SolQ_040

SNSF

Silver

Silver

Servers
SolQ_038

SUFIH

Silver

SolQ_050

SMCS

Silver

SolQ_054

SBLS

Silver

SolQ_055

SVEI

Silver

Servers

Servers

Server
s

Networking

SINHP

Servers
Servers

Netwo

SolQ_043

SGEN8Q

Silver

SolQ_066

SBGEN8Q

Silver

Servers

Servers

Servers

SolQ_065

MOONSOLQ

Silver

SolQ_094

SQOV

Silver

Softwa
re

Servers

Servers

SolQ_092

Software

SMOI

Silver

SolQ_047

SICS

Silver

SolQ_049

SVMQ

Silver

SolQ_052

SHSD

Silver

SolQ_058

SUXO

Silver

SolQ_083

SLXSQ

Silver

Software
Softwar Softwar
e
e
Software
Software
Solutions and Cloud Solutio
ns and
Cloud

Software

Software

SolQ_035

Solutions and Cloud

SolQ_060

SCLD

Gold

d Cloud

Solutions and Cloud

Solutions and Cloud

Solutions and Cloud

SolQ_061
SPSMP
Gold

SolQ_074
SMOE14IS
Silver

SolQ_075
SCMIS14
Gold

Solutions and Cloud

Solutions and Cloud

Solutions and Cloud

SolQ_085
CSVM11NET
Gold

SolQ_088
CS700VM11SYS
Gold

CS700VM11

Gold

SolQ_093

CS700VM11STOR Silver

Servic
eOne
Resour
ces

Solutions and Cloud

Solutions and Cloud

SolQ_090

ServiceOne Resources
SPROC

Gold

ServiceOne Resources

ServiceOne
Resources

SolQ_091

* In order to register for any Qualification listed please use link in column G. Once o

** Proof of third party certifications must be sent to your region mailbox along with y
EMEA : certificationandeducation.emeasupport@hp.com
APJ: expertonesupport.ap@hp.com
Americas: Qualification-TrainingSupport@hp.com

Solution Qualification Guide

Solution Qualification

HP StorageEver MSL and 1/8 Autoloader Hardware Installation and Startup Solution Qualification

HP StorageWorks EML Hardware & Software Installation & Startup Solution Qualification (inactive)
HP StoreEasy Proliant-Based NAS Installation and Startup Solution Qualification

HP StorageWorks MSA P2000 Hardware Installation & Startup Solution Qualification

HP StoreEasy Blade-Based NAS Installation & Startup Solution Qualification

HP StoreVirtual (P4000/43xx/45xx) Service and Solution Qualification

HP StoreVirtual VSA Installation and Startup Solution Qualification

HP StoreVirtual (P4800/4630) Installation and Startup Solution Qualification

HP StoreOnce "Single Node" Installation and Startup Solution Qualification

HP StoreOnce Multi-Node Service and Solution Qualification

HP 3PAR Family ServiceOne Solution Qualification 2013

HP 3PAR StoreServ 7000 Service and Solution Qualification 2013

HP StoreServ Data Optimization and Reporting Solution Qualification

HP StoreServ Data Migration (Peer Motion) Solution Qualification

HP StoreServ Replication and Security Solution Qualification

HP StoreServ Recovery Manager for VMware and Peer Persistence Solution Qualification

HP StoreServ Recovery Manager for Microsoft Hyper-V Solution Qualification

HP StoreServ Recovery Manager for Microsoft SQL/Exchange Solution Qualification

HP StorageWorks EVA Family Service and Solution Qualification

HP FlexNetwork Installation and Startup Solution Qualification

HP Networking Installation & Startup Solution Qualification

HP Uninterruptable Power Supply Hardware Installation & Startup Solution Qualification

HP Modular Cooling System Hardware Installation & Startup Solution Qualification

HP Integrity BladeSystem Hardware and HP-UX Operating System Installation & Startup Solution Quali

HP Virtual Server Environment Installation & Startup Solution Qualification

HP ProLiant ML/DL/SL Installation & Start-up (2013) Solution Qualification

HP ProLiant BladeSystem Installation & Start-up (2013) Solution Qualification

HP Moonshot Installation and Start-up Solution Qualification

HP OneView Installation & Startup Solution Qualification

Microsoft Operation System Installation & Startup Solution Qualification

HP Insight Control Software & Infiniband Hardware Installation & Startup Solution Qualification

HP Virtual Infrastructure Services for VMware Delivery Solution Qualification

HP Services for VMware vSphere Delivery Solution Qualification
HP-UX Operating System Installation & Startup Solution Qualification

HP ServiceOne Linux Solution Qualification

d
HP Cloud Discovery Workshop Delivery Solution Qualification

HP Proactive Select for PSP ASMs Solution Qualification

HP Matrix OE 2014 Installation & Startup Solution Qualification

HP Cloud System Matrix 2014 Installation & Startup Solution Qualification

HP Networking for Converged System Version 1.1 Solution Qualification

HP Systems for Converged System 700 Version 1.1 Solution Qualification

HP Converged System 700 VMware Release 1.1 Solution Qualification

HP Storage for Converged System 700 Solution Qualification

ces
HP Proactive Care Solution Qualification

tion listed please use link in column G. Once on The Learning Center, select the path which is best for you by u

st be sent to your region mailbox along with your name and learner ID. Allow 48 hours to receive credit for third
measupport@hp.com

ort@hp.com

on Guide
Prerequisites

none

none
HP ProLiant ML/DL/SL Installation & Start-up (2013) Solution
Qualification (ID: SGEN8Q)

none

HP ProLiant BladeSystem Installation & Start-up (2013) Solution

Qualification (SolQ_066) (ID: SBGEN8Q)

none

none

HP StoreVirtual P4000 Service and Solution Qualification (SolQ_029)

(ID: SWP4)

StoreOnce Single Node Service and Support vILT for ServiceOne

(ID:00957887)

Prerequisite 1
HP StoreOnce Multi Node Service and Support - Technology
(WBT) (Duration: 01:30) (ID: 00812465)

Prerequisite 2
Complete 4 of 4
StoreOnce Replication WBT
(Duration: 02:00) (ID: 00721082)
and
HP Data Protector for StoreOnce Catalyst WBT
(Duration: 02:00) (ID: 00723531)
and
StoreOnce Gen 1 & 2 Overview and Installation WBT
(Duration: 01:30) (ID: 00867076)
and
Solution Design WBT
(Duration: 01:30) (ID: 00902010)

HP 3PAR StoreServ 7000 Installation, Startup and Support (3 days)

(ID: 00722456)

none

Complete 1 of 3
HP 3PAR StoreServ 7000 Service and Solution Qualification 2013
(SolQ_068) (ID: S3PP7K13)
or
HP 3PAR Family ServiceOne Solution Qualification 2013 (SolQ_067)
(ID: S3PARSOL13)
or
HP 3PAR Installation and Startup Solution Qualification (ID:
S3PARSOL) (inactive)
Complete 1 of 3
HP 3PAR StoreServ 7000 Service and Solution Qualification 2013
(SolQ_068) (ID: S3PP7K13)
or
HP 3PAR Family ServiceOne Solution Qualification 2013 (SolQ_067)
(ID: S3PARSOL13)
or
HP 3PAR Installation and Startup Solution Qualification (ID: S3PARSOL
(inactive)
Complete 1 of 3
HP 3PAR StoreServ 7000 Service and Solution Qualification 2013
(SolQ_068) (ID: S3PP7K13)
or
HP 3PAR Family ServiceOne Solution Qualification 2013 (SolQ_067)
(ID: S3PARSOL13)
or
HP 3PAR Installation and Startup Solution Qualification (ID:
S3PARSOL0 (inactive)
Complete 1 of 4
HP 3PAR StoreServ 7000 Service and Solution Qualification 2013
(SolQ_068) (ID: S3PP7K13)
or
HP 3PAR Family ServiceOne Solution Qualification 2013 (SolQ_067)
(ID: S3PARSOL13)
or
HP 3PAR Installation and Startup Solution Qualification (ID:
S3PARSOL) (Inactive)
and
HP 3PAR Replication and Security 13.31 (ID: 00784900)

Complete 1 of 2
HP StoreServ Recovery Manager for VMware and Peer Persistence
Solution Qualification (SolQ_072) (ID:SSRMVMP)
OR
HP StoreServ Recovery Manager for Microsoft SQL/Exchange Solution
Qualification (SolQ_081) (ID:SRMEX)

Complete 1 of 4
HP 3PAR StoreServ 7000 Service and Solution Qualification 2013
(SolQ_068) (ID: S3PP7K13)
or
HP 3PAR Family ServiceOne Solution Qualification 2013 (SolQ_067)
(ID: S3PARSOL13)
or
HP 3PAR Installation and Startup Solution Qualification (ID:
S3PARSOL) (inactive)
and
HP 3PAR Replication and Security 13.31 (Duration: 08:00)
(ID:00784900)
Complete 3 of 3
SAN Fundamentals (WBT)(ID: 00860739)
and
HP StorageWorks Virtualization Concepts (WBT)(ID: 00117181)
and
HP StorageWorks Enterprise Virtual Array Family - Product Overview v11.21 (WBT) (ID: 00369651)

none

HP FlexNetwork Installation and Startup Solution Qualification

(SolQ_40) (ID:SNSF)

Complete 1 of 2
HP ProLiant BladeSystem Installation & Start-up (2013) Solution
Qualification (SolQ_066) (ID: SBGEN8Q)
or
HP ProLiant ML/DL/SL Installation & Start-up (2013) Solution
Qualification (SolQ_065) (ID:SGEN8Q)

HP ProLiant BladeSystem Installation & Start-up (2013) Solution

Qualification (SolQ_066) (ID:SBGEN8Q)

none

none

none

none

Complete 1 of 2
CompTIA - Server+ (ID:00075439)
or
Exam HP2-T16 Industry Standard Architecture and Technology

Complete 1 of 2
HP ProLiant ML/DL/SL Installation & Start-up (2013) Solution
Qualification SGEN8Q
or
HP ProLiant BladeSystem Installation & Start-up (2013) Solution
Qualification SBGEN8Q

HP ProLiant ML/DL/SL Installation & Start-up (2013) Solution

Qualification (SolQ_065) (ID: SGEN8Q)

none

HP ProLiant BladeSystem Installation & Start-up (2013) Solution

Qualification (SolQ_066) (ID: SBGEN8Q)
none
HP ProLiant BladeSystem Installation & Start-up (2013) Solution
Qualification (SolQ_066) (ID: SBGEN8Q)

none

none

none

none

Option 1:
HP AIS - Converged Infrastructure Integration [2011] (ID: AIS-CII)
and
HP ProLiant BladeSystem Installation & Start-up (2013) Solution
Qualification (SolQ _066) (ID: SBGEN8Q)
and
HP Matrix Operating Environment (Matrix OE) v7.2 What is New (ID:
00761418)

Or
HP Matrix OE 2014 Installation & Startup Solution Qualification
(SolQ_074) (ID: SMOE14IS)

Option 2:
upgrade path from SolQ ID: SBMI:
HP Cloud Matrix Installation & Startup Solution Qualification (ID:
SBMI)

none

Please send your proof of third party certifications to your region

mailbox along with your name and learner ID. Allow 48 hours to
receive credit for third party certifications.
EMEAcertificationandeducation.emeasupport@hp.com
APJexpertonesupport.ap@hp.com
AmericasQualification-TrainingSupport@hp.com
Option 1
Complete 1 of 2
HP ProLiant ML/DL/SL Installation & Start-up (2013) Solution
Qualification (SGEN8Q)
or
HP ProLiant BladeSystem Installation & Start-up (2013) Solution
Qualification (SBGEN8Q)

Option 2
Complete 2 of 2
HP Services for VMware vSphere Delivery Solution Qualification
(SHSD) (VMware VCP5 proof of certification)
and
Microsoft Windows Server 2012, Installing and Configuring Windows
Server 2012, exam 410
(SCA) (00905907)
Option 3
Complete 2 of 2
HP OneView Overview for Channel Partner (Mandatory for course
registration confirmation)
(WBT) (ID:00924281)
Duration: 1hr 05 min
and
HP OneView 1.10 Installation, Startup and Troubleshooting
(VCL) (00927485)
Duration: 32 hrs

none

none

none

Once on The Learning Center, select the path which is best for you by using the drop down menu.
with your name and learner ID. Allow 48 hours to receive credit for third party certifications.

Core Requirements

Complete 4 of 4
HP 1-8 G2 Autoloader and MSL Encryption Kit (WBT) (ID: 00719897)
and
Standalone and 1.8 G2, MSL2024, 4048, 8048 & 8096 LTO5 slides
Rev. 13.43 (ID: 00861398)
and
LTFS Support for MSL libraries - TKT Rev. 13.43 (ID: 00847764)
and
HP
Introduction
- ServiceIntegration
and Support
TKT Rev.
13.43 (ID:
HP MSL6480
ASE (Inactive)
- StorageWorks
[2011]
(ID: ASE00848125)
SWDINT11)
Complete 3 of 3
HP StoreEasy 1x30, 3x30 and 3830sb Hardware (ID: 00722296)
and
HP StoreEasy 1x30, 3x30 and 3830sb Software (ID: 00722302)
and
HP StoreEasy V2 Software Features and Enhancements Webinar (ID:
00812557)
Complete 5 of 5
HP Storage MSA 2040 Array
(WBT) (ID: 00798689)
Duration: 38 mins
and
HP MSA 2040 and 1040 Controllers Virtualization
(WBT) (ID: 00926879)
Duration: 33 mins
and
HP MSA 2040 and 1040 Controllers Tiering
(WBT) (ID: 00926880)
Duration: 41 mins
and
HP MSA 2040 and 1040 Controllers Copy Services
(WBT) (ID: 00926881)
Duration: 34 mins
and
HP MSA 2040 and 1040 Controllers User Interface
(WBT) (ID: 00926882)
Duration: 52 mins

Complete 3 of 3
HP X5000 G2 Storage Product Training (ID: 00673443)
and
HP StoreEasy 5530 New Product Introduction (ID: 00722964)
and
HP StoreEasy V2 Software Features and Enhancements Webinar (ID:
00812557)

Complete 2 of 2HP StoreVirtual LeftHand P4000 SAN Solutions - Configuration, Administration and Trou

Complete 2 of 2
HP StoreVirtual (P4000/43xx/45xx) Service and Solution Qualification
(SolQ_029) (ID: SWP4)
and
Vmware VCP5 Certification **
HP ProLiant BladeSystem Installation & Start-up (2013) Solution
Qualification (SolQ_066) (ID: SBGEN8Q)

Support and Service HP StoreOnce Solutions (Exam: HP2-K35)

Core Requirement 1
(Complete 2 of 2)
StoreOnce Multinode Service and Support vILT for ServiceOne
(VILT)(ID:00957501) (Duration: 1 day)
and
Support and Service HP StoreOnce Multinode Solutions
(Exam: HP2-K39)

Complete 2 of 2
HP 3PAR StoreServ 10000 Installation, Startup and Support (2 days)
(ID: 00877232)
and
Supporting and Servicing HP 3PAR StoreServ Solutions (Exam: HP2K34)

HP 3PAR StoreServ 7000 Installation, Startup and Support (3 days)

(ID: 00722456)

HP 3PAR Data Optimization, Reporting and Thin Suite 13.31 (2 days)

(ID: 00784897)

HP 3PAR Data Migration (Peer Motion, EVA to 3PAR Online Import)

13.31 (1 day) (ID: 00784899)

HP 3PAR Replication and Security 13.31 (1 day) (ID: 00784900)

HP 3PAR Recovery Manager for VMware (RMV) v2.3

(ILT) (ID:00958645) (2 days)

HP 3PAR Recovery Manager Software for Microsoft Hyper-V (WBT)(ID:

00950887) (29 minutes)

HP 3PAR Recovery Manager for SQL (RMS) 4.3 and HP 3PAR Recovery
Manager for Exchange (RME) 4.3
(ILT) (ID:00958644)
Duration:16 hrs

HP StorageWorks Enterprise Virtual Array Family Service and Support

- v12.11 (ID: 00918628)

Complete 1 of 2
ATP FlexNetwork Solutions V2 (Applying HP FlexNetwork
Fundamentals Exam) (Exam: HP0-Y49)
Supporting course: HP FLexNetwork Fundamentals (ID:00870186) (3
days)
or
HP ATP - FlexNetwork Solutions V1 (ID: ATP-FlxNetSolV1) (inactive)

Option 1 :
Exam HP0-Y47 Deploying HP FlexNetwork Core Technologies
Option 2: (Inactive)
HP ASE - Network Infrastructure [2011] (ID: AIS-NetInf11)

Complete 1 of 2
UPS Fundamentals (v9.12) (ID: 00157821)
Or both of below:
(ID: 00073275) (Rev.8.11)
and
(ID: 00074230)

Complete 1 of 2
Modular Cooling System- Rev.8.11 (ID: 00073236)
or
HP Modular Cooling System Technical Training (ID: 00075167)
(inactive)
Option 1: (Path for new learners)
Complete 2 of 2
HP ProLiant BladeSystem Installation & Start-up (2013) Solution
Qualification (ID: SBGEN8Q)
and
HP-UX Operating System Installation & Startup Solution Qualification
(ID: SUXO)

Option 2: (Requirements for new Candidates)

Complete 2 of 2
HP Integrity BladeSystem Hardware Installation Solution Qualification
(ID:SINT) (inactive)
and
HP-UX Operating
Installation
Startup
Solution Qualification
HP-ATP
HP-UX 11iSystem
v3 Administrator
V1&(ID:
ATP-HPUXv11.3iV1)
(ID:SUXO)

Option 1:
HP0-S41 Building HP Server Solutions (HP ATP - Server Solutions V2)
Supporting Course:
Building Server Solutions v14.41 VILT/ILT (3 Days) (ID:00930602)

Option 2: Inactive as of 16-Mar-15

Building HP Server Solutions (Exam: HP0-S40)
Supporting Course:
Building Server Solutions, Rev.14.21 (2.5 days) (ID: 00893161)

Option 3: (Inactive)
Complete 1 of 2
HP ATP - Rack and Tower Server Solutions Integrator V8.1 (ID: ATPRTServSolsV8.1) (valid until 01-Sep-2014)
or
HP ATP - Rack and Tower Server Solutions Integrator V8 (ID: ATPRSIV8) (inactive)
Option 1:
HP0-S41 Building HP Server Solutions (HP ATP - Server Solutions V2)
Supporting Course:
Building Server Solutions v14.41 VILT/ILT (3 Days) (ID:00930602)

Option 2 Inactive as of 16-Mar-15

Building HP Server Solutions (Exam HP0-S40)
Supporting Course:
Building Server Solutions, Rev.14.21 (2.5 days) (ID: 00893161)

Option 3 (Inactive):
Complete 1 of 2
HP ATP - Rack and Tower Server Solutions Integrator V8.1 (valid until
01-Sep-2014) (ID: ATP-RTServSolsV8.1)
or
HP ATP - Rack and Tower Server Solutions Integrator V8 (ID: ATPRSIV8) (inactive)

Please send your proof of third party certifications to your region

mailbox along with your name and learner ID. Allow 48 hours to
receive credit for third party certifications.
EMEA :certificationandeducation.emeasupport@hp.com
APJ:expertonesupport.ap@hp.com
Americas:Qualification-TrainingSupport@hp.com

Core Requirement 1:
Option 1 (Complete 2 of 2)
MSFT Technology Associate, IT Infra Cert track, exam 365: Windows
Server Administration (ID:00905947)
and
Microsoft Windows Server 2012, Installing and Configuring Windows
Server 2012, exam 410 (ID: 00905907)
OR
Option 2 (Complete 1 of 4)
SUSE certification: CLA (Administrator) (ID: 00905948)
and
Red Hat certification: RHCSA (ID:00905912)
and
CompTIA: Linux+ (ID:00905913)
and
LPI: LPIC-1 (Junior) (ID:00905916)
OR
Option 3 (Complete 1 of 1)
Citrix XenServer 6.0 Administration (ID:00905954)

Core Requirement 2
Complete 1 of 1
HP Moonshot Technical Training WBT Foundation Rev. 2
(ID:00897307) Duration: 7hrs

Complete
3 of 3HP OneView
Overview for Channel Partners, (WBT) (ID:00924281), Duration: 1hr 05 m
Core Requirement
3
Complete 1 of 1
HP Moonshot Technical Training Labs
(ID:00905335) Duration:5 hrs

Complete 1 of 5
MCTS: Windows Server 2008 Active Directory Configuration **
or
MCTS: Windows Server 2008 Network Infrastructure Configuration **
or
MCTS: Windows Server 2008 Applications Infrastructure, Configuring
**
or
MCTS: Windows Small Business Server 2008, Configuration **
or
MCTS: Windows Server Virtualization, Configuration **
Complete 1 of 2
HP ASE - Server Solutions Integrator V8 (ID:ASE-SSI12V8) (inactive)
or
HP ASE - Server Solutions Integrator V8.1 ID: (ASE-SerSolIntV8.1)
VMware VCP5 certification **
VMware VCP5 certification **
HP-ATP HP-UX 11i v3 Administrator V1 (ID: ATP-HPUXv11.3iV1)

Complete 1 of 4
SUSE certification: CLA (Administrator) (ID: 00905948)
or
Red Hat - Certified System Administrator (RHCSA) (ID: 00282341)
or
CompTIA: Linux+ (ID: 00905913)
or
LPI: LPIC-1 (Junior) (ID: 00905916)

Complete 1 of 3
Cloud Discovery Workshop Delivery Training (ID: 00373620)
and
Cloud Assessment Workshop: Consultant Assessment (ID: 00381599)
and
Cloud Assessment Workshop: Consultant Assessment (ID: 00381607)

Complete 7 of 7
HP Proactive Select for PSP ASMs: Introduction (ID: 00147071)
and
HP Proactive Select for PSP ASMs: Module 1 - Proactive Select
Overview (ID: 00147105)
and
HP Proactive Select for PSP ASMs: Module 2 - Collaborative Delivery
(ID: 00147080)
and
HP Proactive Select for PSP ASMs: Module 3 - Managing Expectations
(ID: 00147125)
and
HP Proactive Select for PSP ASMs: Module 4 - Liaise with IT Directors
(ID: 00147113)
and
HP Proactive Select for PSP ASMs: Module 5 -The Service Value (ID:
00147148)
Complete 2 of 2
andATP - Converged Infrastructure Integrator V1 (Exam: HP0-D21)
HP
HP
andProactive Select for PSP ASMs: Module 6 - Account Management
(ID:
00147134)
HP Matrix
Operating Environment (Matrix OE) v7.2 What is New (ID:
00761418)

Option 1:
Complete 3 of 3
BladeSystem Matrix InstallfFest (ID: 00310056)
and
Blade Matrix x86 Apprentice Installation 1 (ID: 00349188)
and
Blade Matrix x86 Apprentice Installation 2 (ID: 00349189)

Option 2:
HP Matrix Operating Environment (Matrix OE) v7.2 What is New (ID:
00761418)

Core Requirement 1
Complete3 of 3
HP FlexNetwork Installation and Startup Solution Qualification
(SNSF)
and
Simulating HP Enterprise Networks, v11.41
(00941512)
and
Virtual services Router (VSR) - Vmware Setup
(00864145)

Core Requirement 2
HP ConvergedSystem 300 Foundation (WBT)
(ID 00914196)
Duration:4 hrs
Or
HP ConvergedSystem 700 Foundation (WBT)
(ID:00914194)
Duration:4 hrs
Complete 2of 2
HP ConvergedSystem 700 Foundation
(WBT) (00914194)
Duration:4 hrs
and
HP ConvergedSystem 700 Self-Paced Labs (This class is restricted to
Platinum Partners participating in the pilot
program)
(WBT) (00915780)
Duration:1 day

Complete 3 of 3
HP Networking for Converged System Version 1.1 Solution
Qualification
And
HP Storage for Converged System 700 Solution Qualification
And
HP Systems for Converged System 700 Version 1.1 Solution
Qualification

Core Requirement 1
HP 3PAR StoreServ 7000 Service and Solution Qualification 2013

Core Requirement 2
HP ConvergedSystem 700 Foundation (WBT)
(ID:00914194) (4 hours)

Complete 3 of 3
HP Proactive Care Service Delivery Readiness Training for HP
Authorized Service Delivery Partners
(WBT) (ID: 00914878)
Duration: 1 hr 5 min
and
Partner Delivered Proactive Care - Proactive Scan and FW SW Report
Training
(WBT) (ID:00925661)
Duration: 24 min
and
HP ServiceONE Partner Case Management Training
(WBT) (ID:00947115)
Duration: Pending

using the drop down menu.

ird party certifications.

Feb. 2015 issue, rev 2

Supplementary Training

none

HP StorageWorks EML and ESL E-Series LTO5 and Ultrium 3280

Integration, v10.3 (ID: 00184133)
none

HP X5000 G2 Network Storage System - Initial Configuration Tasks

Demo (ID: 00429904)

none

HP Storage Solutions Foundation, Rev. 13.11 (ID: 00729658)

none

none

HP 3PAR OS 3.1.3 Delta Software Enhancements Module 1 (Duration:

01:34) (relevant parts) (ID: 00900234)
or
HP 3PAR OS 3.1.3 Delta Software End-to-End Upgrade Automation
Module 5 (Duration: 00: 34) (ID: 00900243)
or
HP 3PAR OS 3.1.3 Delta Software Management Console 4.5 Module 7
(Duration: 00:10) (ID: 00900335)
or
HP 3PAR Maintenance Mode (Duration: 00:33) (ID: 00890287)
or
HP 3PAR OS 3.2.1 Delta Q42014 (Duration: 1 hr 44 min)
(ID:00925097)
HP 3PAR OS 3.1.3 Delta Software Enhancements Module 1 (Duration:
01:34) (relevant parts) (ID: 00900234)
or
HP 3PAR OS 3.1.3 Delta Software Hyper-V VSP Module 6 (Duration:
00:05) (ID: 00900239)
or
HP 3PAR OS 3.1.3 Delta Software End-to-End Upgrade Automation
Module 5 (Duration: 00:34) (ID: 00900243)
or
HP 3PAR OS 3.1.3 Delta Software Management Console 4.5 Module 7
(Duration: 00:10) (ID: 00900335)
or
HP 3PAR Maintenance Mode (Duration: 00:33) (ID: 00890287)
or
HP 3PAR OS 3.2.1 Delta Q42014 (Duration: 1 hr 44 min)
(ID:00925097)

HP 3PAR OS 3.1.3 Delta Software Enhancements Module 1 (Duration:

01:34) (relevant parts) (ID: 00900234)
or
HP 3PAR HP 3PAR OS 3.1.3 Delta Software System Reporter Module 3
(Duration: 00:16) (ID: 00900332)
or
HP 3PAR OS 3.2.1 Delta Q42014 (Duration: 1 hr 44 min)
(ID:00925097)
HP 3PAR OS 3.1.3 Delta Software Enhancements Module 1 (Duration:
01:34) (relevant parts) (ID: 00900234)
or
HP 3PAR OS 3.2.1 Delta Q42014 (Duration: 1 hr 44 min) (ID:
00925097)

HP 3PAR OS 3.1.3 Delta Software Enhancements Module 1 (Duration:

01:34) (relevant parts) (ID: 00900234)
or
HP 3PAR OS 3.2.1 Delta Q42014 (Duration: 1 hr 44 min) (ID:
00925097)

HP 3PAR OS 3.1.3 Delta Hardware, Recovery Manager for VMware 2.5,

Module 2 (Duration: 00:22) (ID: 00899783)
or
HP 3PAR OS 3.2.1 Delta Q42014 (Duration: 1 hr 44 min) (ID:
00925097)

HP 3PAR OS 3.1.3 Delta Hardware, Recovery Manager for MS HyperV

2.0, Module 5 (Duration: 00:10) (ID: 00900116)
or
HP 3PAR OS 3.2.1 Delta Q42014 (Duration: 1 hr 44 min) (ID:
00925097)

HP 3PAR OS 3.1.3 Delta Hardware, Recovery Manager for Exchange

and SQL 4.5, Module 4 (ID: 00900201)
or
HP 3PAR OS 3.2.1 Delta Q42014 (Duration: 1 hr 44 min) (ID:
00925097)

none

none

none

none

HP Cooling Simulator (ID: 00074250)

none

none

HP Innovations for Todays IT Infrastructure WBT (8 hrs) (ID:

00772374)
or
HP ProLiant Gen9 Foundations WBT (2 hrs) (ID: 00933060)
or
Gen9 Snap 1 SW FW Whats New Training (45 mins)
(ID: 00932817)

HP Innovations for Todays IT Infrastructure WBT (8 hrs) (ID:

00772374)
or
HP ProLiant Gen9 Foundations WBT (2 hrs) (00933060)
or
Gen9 Snap 1 SW FW Whats New Training (45 mins)
(ID: 00932817))

none

none

none

none
none
none

none

none

none

ExpertOne Prerequisites and recommended Training for ATP

Converged Infrastructure Integrator V1

Prerequisite #1 - Complete any 1 of the following prerequisites:

- HP ATP - Converged Infrastructure Administrator V1
- HP CSA - Converged Infrastructure Administration [2011]

Prerequisite #2 - Complete any 1 of the following prerequisites:

- HP ATP - BladeSystem Solutions Integrator V8 (inactive)
- HP ATP - BladeSystem Solutions Integrator V8.1
- AIS - HP BladeSystem Solutions [2010] (inactive)

Optional Training: Implementing the HP Matrix Operating

Environment, Rev. 12.31 (5 days ILT) (ID: 0048646)

none

HP FlexNetwork Fundamentals, Rev.14.21

(ILT) (00870186)
Duration: 40 min