Professional Documents
Culture Documents
Topics (1 of 2)
What does this presentation cover?
Overview of Lotus Traveler
Part 1 How to Activate your Android device with our Lotus Traveler
Server.
Part 2 Accessing your eMails and Calendar on your Android device.
Part 3 Changing your eMail Settings on your Android device to
keep more (or less) eMails on the device.
Part 4 Security Considerations and Requirements.
Topics (2 of 2)
What does this presentation cover? (continued)
Part 5 Keeping your Address book on your Android in Sync with
your Lotus Notes Address Book.
Part 6 How to Un-Activate your Android from our Lotus Traveler
Server.
Part 7 Basic Troubleshooting.
Overview
(A very short introduction)
Overview (1 of 6)
What is Lotus Traveler?
Lotus Traveler is a push email offering providing quick access to
email (including attachments), calendar and address book for
Lotus Notes mobile users.
Lotus Traveler is installed on a server and to use it, you simply
need to follow a few steps on your phone to link your phone with
the server.
Overview (2 of 6)
Which devices are compatible with Lotus Traveler? (1 of 2)
Our current version of Lotus Traveler (8.5.2) supports the
following devices:
Overview (3 of 6)
Which devices are compatible with Lotus Traveler? (2 of 2)
Our current version of Lotus Traveler (8.5.2) supports the
following devices:
Overview (4 of 6)
Data Plans vs. Lotus Traveler vs. Your Phone Bill
Given the fact that you your phone will be transmitting a bit more data
than before over-the-air, you should check your last bill or call your
carrier to check your current data usage.
If you are always near your current limit, it might be wise to upgrade
to a data plan with a higher capacity to avoid overcharges. Keep in
mind however that most Unlimited Data Plans arent really
Unlimited and that you should ask or check with your carrier exactly
how much data they really mean by Unlimited.
Also, when Traveling to another country, you should turn off your
phone data function to avoid incredibly high roaming data bills (see
your phone documentation for that).
9
Overview (5 of 6)
What if you dont use an Android Phone?
This presentation is geared toward users of Android devices (Nexus
One, HTC, etc)
If you have a Windows Mobile or a Nokia phone the instructions are
very similar and you should not have any trouble getting your device
activated with the server with the examples in this presentation.
If you have an iPod Touch, an iPhone or an iPad, you can look at the
presentation that was made specifically for those devices (please
check our blog for the presentation at the following URL:
http://www.thenewdominoadmin.com/blog/?p=1474
10
Overview (6 of 6)
If you are moving from a BlackBerry to an Android Phone
There will be a learning curve if you are moving from a BlackBerry to
an Android Phone.
For example, most models of Android phones dont have the ability to
hold down a key to capitalize a letter when typing.
Also, there is currently no official Sametime Chat client available for
the Android.
And each and every Android phone manufacturer has a slightly
different user interface so with each new phone, you must re-learn
how to do certain tasks and where certain menu items are.
11
Part 1
How to Activate your Android Phone with our
Lotus Traveler Server
Activation - Introduction
Before we begin
Make sure that your device is fully charged.
Make sure that you are in an area with good cell phone reception.
Make sure that you can already surf the web on your Android
phone.
13
Activation (1 of 32)
Step 1 Open the Web Browser on your Android Phone (note: the
icon might be somewhere else on your phone).
14
Activation (2 of 32)
Step 2: In the address bar at the top, type traveler.uu.com/config and
press the arrow (in this example, I rotated the phone to have more
space to read and type).
15
Activation (3 of 32)
Step 3 : Enter your Name and Lotus Notes password when prompted
and press on the I Agree to the Terms Below / Login button.
16
Activation (4 of 32)
Step 4: If the web browser on your Android phone asks if you want it
to remember your password: click on Never (its a security
otherwise).
17
Activation (5 of 32)
Step 5: If you get prompted to change your password, click on
Cancel now is not a good time to change it.
18
Activation (6 of 32)
Step 6: If you have logged in successfully, you will see this page (with
your name on it of course). Scroll down (if need be and click on
Configure your Android.
19
Activation (7 of 32)
Step 7: If you didnt put an SD card in your phone earlier you will
get this message and you cant continue. Otherwise you will see the
screen on step 8.
20
Activation (8 of 32)
Step 8: And if you get this error simply wait 5 minutes and re-try
the previous step or turn off usb storage. If you dont have this
warning, youll see the screen on Step 9.
21
Activation (9 of 32)
Step 9: After clicking the Configure your Android link, a pop-up
saying Starting download will appear quickly and the following icon
will appear in the upper left corner. Dont panic and move to the next
step
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
Part 2
Accessing your eMails and Calendar on your
Android Phone.
Access - Introduction
Before we begin
This part assumes that you have waited long enough and that
your Android phone has had enough time to receive your eMails,
your Calendar entries and your Address Book.
Activating Traveler on your Android phone does not add the icons
to your home screen: this will be explained in the first few slides
of this section.
47
Access (1 of 48)
Step 1: From the home screen of your phone,
click on the launcher icon.
48
Access (2 of 48)
Step 2: In the application screen, find the icon
for the Mail application and press and hold it
for 2 or 3 seconds.
Note: all the Lotus Traveler icons have the
yellow same color so they are easy to spot.
49
Access (3 of 48)
Step 3: After you have held the icon for a few
seconds, you will be taken to the home screen
Simply drag the Mail icon to a spot on your
screen and release it.
50
Access (4 of 48)
Step 4: After moving your mail file icon, lets
move your Calendar icon. Click on the launcher
icon to get to the list of applications.
51
Access (5 of 48)
Step 5: In the application screen, find the icon
for the Calendar application and press and
hold it for 2 or 3 seconds.
52
Access (6 of 48)
Step 6: After you have held the icon for a few
seconds, you will be taken to the home screen
Simply drag the Calendar icon to a spot on
your screen and release it.
53
Access (7 of 48)
Step 7: After moving your Calendar icon, lets
move your Lookup icon. Click on the launcher
icon to get to the list of applications.
54
Access (8 of 48)
Step 8: In the application screen, find the icon
for the Lookup application and press and
hold it for 2 or 3 seconds.
55
Access (9 of 48)
Step 9: After you have held the icon for a few
seconds, you will be taken to the home screen
Simply drag the Lookup icon to a spot on
your screen and release it.
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
Part 3
Settings
Settings - Introduction
Overview
Your Android phone is your mobile device and you can customize
some things on it. Your email and calendar is just one of those
items that you can customize to suit your needs.
In the next few slides, you will see where to go to update your
password on your Android phone when you change your Lotus
Notes password and, while we are there, the location of the option
to configure your Lotus Traveler connection to keep more than 3
days of emails on your device.
97
Settings (1 of 20)
Step 1: Since we are going to play with the
Notes Traveler settings, we need to click on
the Notes Traveler icon on your Home
screen.
98
Settings (2 of 20)
Step 2: Once you are in the Notes Traveler
application, click on your phone Options button
and then click on Settings.
99
Settings (3 of 20)
Step 3: To update your Lotus Notes password
that is stored on your Android device, click
on Account.
100
Settings (4 of 20)
Step 4: To update your password, click on the
Password option.
101
Settings (5 of 20)
Step 5: Type your new Lotus Notes password
and then click on OK.
102
Settings (6 of 20)
Step 6: Oddly enough, it will simply take you
back to the Account settings screen.
To go back to the Notes Traveler settings
screen, simply click on the Back button
on your phone.
103
Settings (7 of 20)
Step 7: Now, lets tweak some of the Mail
application preferences by clicking on
Applications.
104
Settings (8 of 20)
Step 8: As you can see, by default it only keeps
5 days of emails on the device. You can
change that by clicking on Remove mail
older than.
105
Settings (9 of 20)
Step 9: To keep 1 month of emails on the
device, you can simply select 1 Month.
Show All is also an option but keep in mind
that your Android phone has a smaller
memory capacity than your mail file
106
107
108
109
110
111
112
113
114
115
116
117
Part 4
Security Considerations & Requirements
Security - Introduction
Overview
Your Android phone contains data that is owned by the company.
You are therefore obligated to follow certain protocols and basic
security measures after activating it with our Lotus Traveler
server.
In the next few slides, we will go over certain basic security rules
and the steps that you should take if your device is lost or stolen.
119
Security (1 of 12)
Basic Security Dos & Donts
You are required to set a security password on your Android phone.
Do not share your Android phone password and/or Lotus Notes
password with anybody.
Do not leave your Android phone unattended in a public place.
Do not lend your Android phone to business associates, friends or
family members.
Do not jailbreak your Android phone or otherwise install any
application or software that comes from an non-legitimate source.
120
Security - Password
How to set a password on your device?
You can set and change the screen lock password on your device
by going into the Settings screen.
In the next few slides, well explain step-by-step where to go to set
a screen lock password.
Unfortunately, there is no option on Android phones to set the
device to wipe itself after 10 failed screen lock attempts.
122
Security (1 of 14)
Step 1: The first step to secure your Android
phone is to go to the Applications screen by
clicking on the Launcher icon.
123
Security (2 of 14)
Step 2: Scroll in the list of icons until you find
the Settings application. When ready, click
on it.
124
Security (3 of 14)
Step 3: In the Settings screen, locate and
click on Location & security.
125
Security (4 of 14)
Step 4: Depending on the number of options
in this screen, you might need to scroll down
until you see all the items in the Security
section.
126
Security (5 of 14)
Step 5: When you see it, click on the Set up
screen lock option.
127
Security (6 of 14)
Step 6: If you have not created a Gmail
account for your phone, simply click on
Continue.
128
Security (7 of 14)
Step 7: Weve been used to entering PINs
for our bank accounts and other devices so
I suggest using a PIN. You can, however, if
you wish, use the Pattern or Password
options.
129
Security (8 of 14)
Step 8: The PIN requirements on Android
phones are a bit extreme but then again,
its just like our normal password policy (8
characters). So simply click on OK.
130
Security (9 of 14)
Step 9: Type an 8 digit PIN number and click
on OK.
131
132
133
134
135
Part 5
Keeping your Contacts in Sync
Introduction
Keeping your Lotus Notes Contacts in Sync with your Lotus
Android Phone Contacts
There are a few ways to keep your address books in sync.
If you use Lotus Notes version 7, you have to synchronize your
contacts via an action button.
If you use Lotus Notes version 8 and higher, you have to enable
the Synchronize Contacts feature and schedule it.
And lastly, you can automate the process by asking your regional
Lotus Notes Administrator to turn you into a Roaming user.
138
139
140
141
142
143
144
145
146
147
148
Synchronizing by Roaming (1 of 1)
Becoming a Roaming User
To automate the synchronization of your Lotus Notes Address
book and your Android phone, you can also ask your Regional
Lotus Notes Administrator to enable Roaming for your Lotus
Notes user profile.
Once the Roaming process is completed, your Lotus Notes
Address Book will be replicated to the server automatically and
scheduled replication will keep both address books in sync.
An added benefit of this is that, if you use http://mail.uu.com to
check your emails, you will also have access to your address
book.
149
Part 7
Un-installing Lotus Traveler
Un-Installing - Introduction
How to Un-Install Lotus Traveler from your Android Phone
If for any reason you feel that you do not wish or do not want
Lotus Traveler on your Android Phone anymore, you can follow
the steps in the next few slides.
Keep in mind that if you are trying to delete your work-related
items from your phone, to be able to give it to someone else for
example, you should follow the manufacturers instructions on
how to perform a factory reset.
151
Un-Installing (1 of 21)
Step 1: The first step to un-install Lotus
Traveler from your Android phone is to go to
the Applications screen by clicking on the
Launcher icon.
152
Un-Installing (2 of 21)
Step 2: Locate the Settings application from
the list and click on it.
153
Un-Installing (3 of 21)
Step 3: Because we need to disable a very
specific security setting to be able to un-install
Lotus Traveler, click on Location & security.
154
Un-Installing (4 of 21)
Step 4: Scroll down the list items in the
Location & security screen until you find the
Select device administrators option.
155
Un-Installing (5 of 21)
Step 5: Once you see the Select device
administrators option, click on it.
156
Un-Installing (6 of 21)
Step 6: In the Device administrators screen,
click on the Lotus Traveler Security option
to uncheck it.
157
Un-Installing (7 of 21)
Step 7: In the warning screen, simply click on
Deactivate.
158
Un-Installing (8 of 21)
Step 8: Once the Lotus Traveler security has
been disabled, you will be taken back to the
previous screen. Notice that the checkmark is
gone.
Simply press the back button on your phone
to go to the previous screen.
159
Un-Installing (9 of 21)
Step 9: You will be taken back to the Location
& security screen settings.
Simply press the back button on your phone
again to go to the previous screen.
160
161
162
163
164
165
166
167
168
169
170
171
172
Part 9
Basic Troubleshooting
Basic Troubleshooting (1 of 2)
Basic Troubleshooting Steps
99.99% of the calls we receive for help with Lotus Traveler not
working is because the employee has changed his Lotus Notes
password but did not update the password on his Android
phone. Is it your case?
For more specific error messages, we recommend simply
Googling the error to see what the manufacturer has documented
in regards to this particular error.
Dont forget that an Android phone is just a very specialized
computer. Turning it off and back on might help you. Most Android
phones can be fully turned off by pressing and holding the
Power button at the top for 5 seconds.
174
Basic Troubleshooting (2 of 2)
Basic Troubleshooting Steps (continued)
When all else fails, dont forget to try to wipe your device and start
from scratch. The instructions vary from device to device so you
will need to look for the instructions on the manufacturers web
site.
175
Document History
What Changed?
Version History (1 of 1)
What Changed in this Document?
Version 1.0 March 3rd 2011 Initial version.
177