Professional Documents
Culture Documents
USERS GUIDE
(version 1.0.1)
Trademark Information
HTML, DHTML, XML, XHTML are trademarks or registered trademarks of W3C, World Wide Web
Consortium, Massachusetts Institute of Technology.
JAVASCRIPT is a registered trademark of Sun Microsystems, Inc., used under license for technology
invented and implemented by Netscape.
License Agreement
By opening this package, you are agreeing to be bound by the following agreement:
Individual programs and other items on the CD-ROM are copyrighted or are under an Open Source license by their
various authors or other copyright holders.
It is the hope of the author that a version of this manual be undertaken to be compliant with the GNU Free
Documentation License, a copy of which can be found at http://www.gnu.org/copyleft/fdl.html.
Currently, users are bound by the eBPLS Public License ver1.0, found in Appendix A.
ii
2006
A
Abboouutt tthhee M
Maannuuaall
This manual is written with the LGUs system administrator and the people directly involved in Business Permit and
Licensing (BPL) in mind. It is intended to orient LGU personnel on how to use the eBPLS and better understand the
system, both on its capability and limitations. The objective of this manual is to impart to the reader the proper and
effective way of using the system and assumes the reader has basic knowledge of BPL workflow. It will not attempt
to discuss basic BPL terminologies to the encoders without BPL know-how.
It is assumed that users are familiar with basic internet technology, especially in the use of web browsers and
navigating through menus, buttons and form inputs. It is beyond the scope of this manual to discuss Linux
administration; adding, removing, updating computer hardware and software; and troubleshooting problems not
related to eBPLS. The LGU should have a system administrator proficient with the basics of Linux: its use and
administration, including, but not limited to maintaining proper security practices, and the basics of computer
hardware.
If you're not already familiar with basic Linux system administration, you should consult a book on the topic, such
as Running Linux (O'Reilly) or Linux System Administration (Sybex). Such books will help you with tasks
ranging from installing Linux to recompiling your kernel. Wiley Publishing, Inc. has released several books that are
easy to understand: from the absolute beginner to more advanced users. Networking For Dummies, 7th Edition
(2002) provides valuable updates on the latest tools and trends in networking, including updates to Windows XP
(through Service Pack 2), Windows Server 2003, Linux, Mac OS X, and Novell Netware Server 6.5 plus the latest
information on broadband technologies. A must-have reference for network administrators and novices who want to
set up a network in their office, this covers all the bases and basics, including setting up a wireless network and
configuring client computers. The Internet For Dummies, 10th edition (2005) will walk you through the
fundamentals of the Internet, as well as provide more advanced techniques and features to explore once you get your
feet on the ground. Firefox For Dummies (2006) gives you the inside scoop on downloading and installing Firefox,
using tabbed browsing, downloading and saving files, maintaining security and privacy, eliminating annoying
popups, and adding Firefox extensions.
If you want your PC to do more and crash less but don't know where to begin, then Upgrading and Fixing PCs For
Dummies, 6th Edition, is your answer. This easy-to-understand guide shows you how to deal with the most
common upgrading and repair problems and explains what to buy, where to plug it in, and how to make sure your
computer knows what to do with it. Plus, this edition continues to include the information that hundreds of
thousands of people have relied on for 10 years: information about upgrading and fixing video cards, hard drives,
CD/DVD drives, memory chips, monitors, modems, printers, scanners, hard drives, and other popular computer
parts.
In general, this manual is arranged in a linear fashion, from installation to the setting up of the system to conform to
the LGUs needs and scenario.
Chapter 1 introduces the eBPLS to the user, the purpose for its creation, its features and general concepts of
operation.
Chapter 2, helps you determine whether your hardware and software meets the requirements for installing and
using the system. This also discusses the two ways of installing the system.
Chapter 3 discusses the basic login steps, and the things you need to watch out for during the login process.
Chapter 4 orients the user in the general look and feel, and the ways to navigate through the system.
For the proper operation of the system, all the References should be properly setup prior to using the system. This is
discussed in detail in Chapter 6, and should never be skipped. Incorrect or unexpected output of the system is
generally caused by a wrong setup in the References section of the eBPLS.
Chapter 5 includes creating user accounts and their corresponding access rights. Improper setup could either
prevent a user from performing a task, or provide him/her access to modules of the system which that user should
not have access to. This is normally used by system administrators, or users with superuser privileges.
Chapters 6-9 provide screenshots and steps in performing the different tasks for business permits: from application
to permit releasing. It also includes the steps in generating the reports needed by the LGU.
Chapter 10 discusses the troubleshooting steps not already discussed in the previous chapters.
2006
iii
C
Coonnvveennttiioonnss U
Usseedd iinn tthhee M
Maannuuaall
The following conventions are used in this manual:
The terms Fedora Core, Fedora, and Linux are used interchangeably.
URLs, code examples, file names, command names, keywords appear in monospace
e.g. http://192.168.100.1/ebpls
Variables and placeholders (words that stand for what you will actually type) appear in italic
monospace
e.g. Enter <username> and <password>
Menu selections indicated with the right-arrow character , for example, First Second, should be interpreted
as: select the First menu, then choose Second from the First submenu.
Additionally, icons accompany special blocks of information:
iv
2006
TTaabbllee ooff C
Coonntteennttss
About the Manual ........................................................................................................................................... iii
Conventions Used in the Manual .....................................................................................................................iv
I - Introduction ....................................................................................................1
System Overview..............................................................................................................................................1
System Objectives.............................................................................................................................................1
eBPLS Features.................................................................................................................................................2
Concept of Operation........................................................................................................................................4
III - Login...........................................................................................................10
IV - Environment ..............................................................................................12
Getting Around ...............................................................................................................................................12
Navigation Headers and Controls ...................................................................................................................13
Searching ........................................................................................................................................................14
Listing .............................................................................................................................................................14
V - Settings .........................................................................................................16
System Settings...............................................................................................................................................16
User Manager..................................................................................................................................................17
Activity Log....................................................................................................................................................21
VI - References ..................................................................................................23
Province ..........................................................................................................................................................23
LGU ................................................................................................................................................................24
ZIP ..................................................................................................................................................................25
District ............................................................................................................................................................26
Barangay .........................................................................................................................................................28
Zone ................................................................................................................................................................29
Tax, Fee and Other Charges (TFO) ................................................................................................................31
Business Nature ..............................................................................................................................................32
Attaching Tax, Fee, or Other Charges ............................................................................................................33
Chart of Accounts ...........................................................................................................................................36
Requirements ..................................................................................................................................................38
Ownership Type..............................................................................................................................................39
CTC Settings...................................................................................................................................................40
Occupancy Type .............................................................................................................................................41
Industry Sector................................................................................................................................................42
Citizenship ......................................................................................................................................................43
Economic Area ...............................................................................................................................................44
Economic Organization ..................................................................................................................................45
Permit Number Format ...................................................................................................................................46
Lot PIN ...........................................................................................................................................................47
Announcement ................................................................................................................................................48
Interest/Surcharge ...........................................................................................................................................49
Signatories ......................................................................................................................................................51
Signatory Templates .......................................................................................................................................52
FAQ Admin ....................................................................................................................................................53
Link Admin.....................................................................................................................................................54
General............................................................................................................................................................55
2006
IX - Reports....................................................................................................... 78
Reports ........................................................................................................................................................... 78
Viewing/Printing ............................................................................................................................................ 79
X - Troubleshooting ......................................................................................... 82
Bug reports..................................................................................................................................................... 83
XI - Glossary ..................................................................................................... 84
XII - FAQ .......................................................................................................... 87
Frequently Asked Questions .......................................................................................................................... 87
XV - Appendix B .............................................................................................. 99
Sample Reports .............................................................................................................................................. 99
vi
2006
I - Introduction
S
Syysstteem
mO
Ovveerrvviieew
w
eBPLS (electronic Business Permit and Licensing System) is a software product and web application that enables
Local Government Units (LGUs) to process business applications electronically. This system standardizes the
business process flow in the application of business permit and licenses and provides a faster turnover time in the
processing. The tedious manual processes that required much applicant follow-ups are replaced by a system that
enables applications, queries on approval status, as well as, remaining tax dues. It also supports Community Tax
Certificate (CTC) processing required by every LGU.
Processing of other types of permits: Fishery, Motorized, Occupational, and Peddlers, is also included in the system.
The collections on business permits and licenses, being the primary source of income of LGUs, lay the foundation
from which the plans and programs of a city or municipality are established.
S
Syysstteem
mO
Obbjjeeccttiivveess
Designed to effectively support the implementation of a sound tax collection system, the computerized information
system supports the need to generate desirable revenue for the local government unit. It is likewise vital for the
formulation of plans and policies for the proper management of the LGU and its constituents. Its component
function achieve the following objectives:
General:
To establish a computer-based business permits and licensing system that will not only effectively enhance the
business tax collection performance of the LGU and support the need for information vital to the monitoring of
delinquent and inactive business enterprises, but also, and more importantly, uplift the quality of service being
rendered to the public.
Specific:
To provide effective control measures and ensure the accuracy and integrity of business and collection data
To provide user-friendly, computer assisted modules and streamline procedures to facilitate the processing
time of business permits.
To generate timely and accurate operational and management reports to efficiently monitor delinquent and
inactive/retired business enterprises and assess collection performance
To hasten the processing of all applications for business license and other such transactions, thereby
improving the quality of service accorded to LGU constituents
2006
eeB
BP
PLLS
S FFeeaattuurreess
Report Flexibility
The eBPLS supports the generation of reports and responses to queries. Among the reports and responses it can
provide LGU users are: Collection performance, Collection abstract, Delinquency list, List of establishments (new,
renew, retired), Charts/graphs where appropriate, other reports required by BLGF and DILG.
Access-friendly
LGU constituents going into business or renewing their permits have the option of avoiding the long lines and hassle
of personal appearances. They can log-in to the LGUs web portal on the internet or in the LGUs kiosk and access
the eBPLS online module to download and submit forms, as well as inquire into the status of their permit and license
applications.
SMS-enabled
Any LGU constituent with a cell phone can put this to good use as eBPLS has an info text feature enabling
registered users to communicate with the system via SMS for basic queries on current balances, assessment, etc. It
can also do automated sending of SMS to registered taxpayers regarding payment deadline with tax due and other
announcements.
Deployment Versatility
The eBPLS is practical and usable by any LGU. It can run in stand-alone mode or in a local area network (LAN)
environment. It is, however, optimal in a LAN environment and linked with the eReal Property Tax System (eRPTS)
and the eTreasury Operations Management System (eTOMS). It is compatible with GIS software required by NCC.
It can be made accessible through the Internet. It can also be hosted on the LGU's own network and shielded with a
firewall and other security measures, or on a dedicated server of an outside party (needing broadband Internet
connection such as DSL, ISDN, T1, etc.)
Multi-Module System
The eBPLS opens up and expands an LGU's capability in the administration of business licensing in five (5) key
areas (Application, Assessment, Approval, Payment and Releasing) and other related areas:
Application
Lines of business
o
Line or kind of business takes on the format/coding scheme leading to the Philippine Standardized
Industry Classification (PSIC)
Assigning of permit number is done after the payment or prior release of permits
Allows processing of a single permit per establishment regardless of the lines of business, or a single permit
for every line of business.
Incorporates optional NSO data: registered name, economic organization (single establishment, branch,
establishment and main office located in same location but with branches elsewhere, main office only,
2006
Uses Philippine Standard Geographic Code for coding barangay, municipality, province, and region
monthly mode of payment.
Assessment
Provides assessment for new applications, renewal for new applications, renewal or retirement of business
establishment or selected lines of business.
Allows base data changes such as initial capital investment and annual gross receipts followed by automatic
reassessment to reflect changes
2.
Enumerated:
1.
2.
Fixed amount times the number of units owned (e.g. 50 for every unit of weighing scale)
Percentage of the sum of other taxes/fees (e.g. Mayors Permit = 10% of [Business Tax +
Garbage Fee]) or 10% of sum of all total amount due.
Minimizes human computation with a system engineered for raw data capture
Penalty (interest/surcharge)
Allows deadline extensions by authorized officials and recording of such including basis for extension
Case 1 % of total unpaid amt plus % per month of unpaid taxes, fees or charges including
surcharges but not to exceed m months
Case 4 Interest on annual payment should only cover the delayed quarter
Payment/Collection
2006
Uses prescribed Department of Finance (DoF) official receipts (OR) and may be issued per line of business
or per establishment
User Friendliness
Although user friendliness is very subjective, the system is designed to minimize user intervention, meaning, it takes
less time to accomplish a particular task. Fields are appropriately labeled and include expected data formats which
make the screens intuitive and easy to learn. Error messages are presented in popup windows and are also easy to
understand. Inputs are validated prior to being passed to the next step, which prevents incorrect processing of data.
C
Coonncceepptt ooff O
Oppeerraattiioonn
To ensure the smooth operation of the system, it is best that a system administrator (SA) be designated first to
oversee the overall implementation and operation of the system. Once this person has been assigned, the application
may be installed.
After installing the system, the next step is the creation of user accounts by the SA. As part of system security, only
authorized users are given access to the system. As such, before any other user can enter the system, the SysAd must
first create an account, specifying the username, password, designation, and access rights. Access rights refer to
permissions given to a particular type of user that said user can have access to. The two (2) default user accounts
created during installation should now be disabled or deleted.
Once the user accounts have been created by the SA, authorized users may now start using the system. However, in
order for the system to operate properly, the different system references have to be set first. Follow the sequence
described in this manual since there is a hierarchy in the setup of system references, e.g., you cannot configure the
General Reference without configuring first the Province and LGU References. After these have been defined
properly, licensing transactions can now commence.
The initial step in the application or renewal for a business license is the assessment. All establishments have to
undergo this process before they can proceed to the next step. After initial assessment, an establishment (or line of
business) can now go through final assessment, after which payment will have to be made at the designated
collecting office. The payment transaction will be recorded in the system by posting such payment details as OR
number, date and amount of payment. Once payment has been made, the taxpayer may now claim the business
permit. Each business permit issued bears a corresponding permit number auto-generated by the system.
With regard to application for retirement of an establishment or line of business, similar procedures will have to be
followed, from initial assessment to final assessment then the settlement of whatever dues or accountabilities the
taxpayer still has. Only when all obligations have been settled by the taxpayer will an establishment or line of
business be considered officially retired.
2006
II - Getting Started
S
Syysstteem
mR
Reeqquuiirreem
meennttss
This section contains information about what hardware you need to get started with eBPLS. Generally, it will work
on any system already installed with eRPTS, or any modern Intel x86-based (or compatible) computer architecture.
Complete information concerning supported peripherals can be found at Linux Hardware Compatibility HOWTO
(http://www.tldp.org/HOWTO/Hardware-HOWTO.html). This section merely outlines the basics.
It is also necessary to use modern browsers, with pop-up blocking turned OFF, JavaScript and cookies turned ON.
Hardware:
Minimum
server
Pentium III 650Mhz, Celeron (at least 1GHz) or AMD Duron processor; 128MB memory; 40GB hard disk,
2MB free space for installation; fast Ethernet; CD writer; 500W UPS, printer
workstation
Pentium II, Celeron, or Duron processor; 64MB RAM; fast Ethernet; 500W AVR
Recommended
server
Pentium IV or Athlon processor (3GHz dual processor); 1GB RAM; 40GB hard disk, 40MB free space;
fast Ethernet; DVD/CD writer; 500W UPS, printer
workstation
P4 2.5GHz or greater; 512MB RAM; 40GB HD; fast Ethernet; 500W AVR, printer
Software:
server
Linux distro: Fedora Core 4
web server: Apache 2.x
database server: MySQL 4.x
PHP 4.x
workstation
browser: Internet Explorer 6.x+, Mozilla Firefox 1.x+, Netscape 7+
PDF reader: Adobe Acrobat Reader 5.x+
Operating System: MS Windows 98, ME, 2000, XP Home or Pro, Linux
Anti-virus and anti-spyware strongly recommended for Windows machines, with all updates installed
2006
IInnssttaallllaattiioonn
The eBPLS installation comes on a single CD. There are two ways to install the system: Full installation and
System-only (eBPLS) installation.
The full installation includes all the software necessary to run eBPLS on a server. If the automatic install is chosen,
it will remove everything in the server's hard disk and put a fresh installation of LAMP (Linux, Apache, MySQL,
and PHP) and eBPLS on it, with everything properly configured. Please backup all relevant information on the
server before proceeding with the installation.
For experienced users, a more flexible and customizable installation option is available:
The System-only installation will install the eBPLS on a server with LAMP already configured. Although the
system has been tested to run on different environments running a combination of Fedora Core 3 6, MS Windows,
Red Hat Linux, Apache 1.3.x, we can only guarantee support for a system with Fedora Core 4, Apache 2.x, MySQL
4.x and PHP 4.x. The latter 2 are hard requirements due to the nuances of the versions of MySQL and PHP.
B.
Using rpm
a)
Install ebpls-1.0.0-1.i386.rpm
2006
: ebpls
Default Password
: ebpls
Secondary user
: nccfoo
Password
: nccfoo
to:
http://localhost/ebpls
for
server
or
Change or remove the default users after you finish with the
installation to prevent unauthorized access by other people.
Also, verify that the web browser meets the minimum
requirements.
2006
2006
Online INSTALLATION
Make sure you have root privileges and that you know your MySQL admin username and password
1) Go to ebpls directory
# cd /home/site/ebpls
3) Copy onlineBPLS file to main directory
# cp /home/site/ebpls/onlineBPLS.tar.gz /home/site/onlineBPLS.tar.gz
4) Go to main folder
# cd /home/site
5) Extract onlineBPLS
# tar xzvf onlineBPLS.tar.gz
2006
III - Login
This is the initial page that you will see upon starting eBPLS. This is where you input your designated username
and password. You will only be allowed a certain number of retries depending on the password retry limit set
by your system administrator. So get it right, otherwise, your username will be Locked by the system. If your
username gets Locked by the system, you will have to inform your system administrator to have your username
unlocked. Your access rights will depend on the privileges set by your system administrator.
1.
2.
3.
10
2006
Once done, click on the Login button and the eBPLS MAIN page will be displayed. Else, if you commit a
mistake, simply click on Cancel button to clear your entries.
2006
11
IV - Environment
eBPLS can only be accessed by using a web browser. Netscape and Firefox are the recommended browsers for use
with eBPLS, although it can also be viewed using Internet Explorer. In order for you to gain access to the system,
you must enter your Username and Password. If you are a first time user, you will need to secure a
username and password from your System Administrator.
After you successfully log into the system, the Main Page will appear. This page serves as the portal for all the
modules in the system: Permits, CTC, Reports, References, and Settings. eBPLS uses hyperlinks and buttons to
navigate through the system.
G
Geettttiinngg A
Arroouunndd
This is replaced
by the logo of
the LGU
3
1
2
4
1 - SEARCH MENU can be used to search and filter the database for a particular data or item/s based on a
search criterion. Search criteria are provided in the SEARCH MENU box.
2 - MAIN MENU serves as the main access point for the systems five (5) main modules which are: Permits,
CTC, Reports, Reference, Settings
3 - QUICK LINKS allow direct navigation to the Home page, Admin page, FAQs page, Links page, and
Logout
4 - DISPLAY AREA pages of modules accessed through the MAIN MENU are displayed in this area.
12
2006
Always click the Logout link after using the system. If you
dont logout and you close the browser, you wont able to
login the next time you use the system.
N
Naavviiggaattiioonn H
Heeaaddeerrss aanndd C
Coonnttrroollss
Navigation headers, Quick links and controls are present in all pages of the systems. Headers show the name of
the page you are currently viewing.
1
2
3
2006
13
S
Seeaarrcchhiinngg
The search function provides the easiest and fastest way of locating a particular record.
Locating an Application:
1.
On the SEARCH section of the eBPLS Main page, provide any or all of the parameters required.
2.
3.
While on any eBPLS module, click on Search link or button (whichever is available).
System will automatically locate matching data.
In cases of Taxpayer/Owner or Business Establishment for application of permits, click on Attach to link
the data.
LLiissttiinngg
Each PERMIT module has a MASTERLIST page. To view them:
14
2006
2.
3.
System will then display all applications related to that type of permit selected.
Samples of a PERMIT Master list page:
Business Permit Process page
2006
15
V - Settings
The Settings module is where system behavior in terms of functionality is defined. This affects the system
performance and handling of data. Generally, this module is only available to someone who is designated as the
System Administrator.
S
Syysstteem
mS
Seettttiinnggss
1.
2.
16
2006
3.
4.
U
Usseerr M
Maannaaggeerr
The User Manager is where you create, delete, edit, and manage system users. System users privileges and access
rights are defined in this module.
2006
17
Adding a User:
1.
2.
18
2006
4.
Select and click modules/reports that can be accessed by the user. For example, a user is assigned as an
Application Officer for Business Permit. The only allowed modules and reports that the Application Officer can
access and view is the BUSINESS PERMIT APPLICATION module and BUSINESS PROFILE for reports.
Therefore, only the New, Renew, Retire, and Search must be marked checked under the BUSINESS PERMIT
section and for REPORT MANAGER section, only the Business Profile would be marked checked.
2006
19
5.
Click on Save button to save details then click on Close or Close this Window [X] link.
Kicking a User:
1.
2.
20
2006
Unlocking a User:
1.
2.
A
Accttiivviittyy LLoogg
Activity Log records all processes that are taking place within the system.
Locating certain system Activity:
In the MAIN MENU panel, click on Settings Activity Log.
2006
21
22
2006
VI - References
The Reference module is where basic LGU information and necessary data, calculations in terms of taxes, fees and
penalties, are defined. The overall behavior of eBPLS in the processing of Permits, from application to permit
printout depends on how these references are setup. Build-up of province, municipality/city, district, zone, barangay,
and zip references for the system is defined here as well. The System Administrator is the one in-charge of setting
up these references.
P
Prroovviinnccee
1.
2.
2006
23
3.
LLG
GU
U
1.
2.
24
2006
3.
ZZIIP
P
1.
2.
2006
25
3.
D
Diissttrriicctt
1.
2.
26
2006
3.
2006
27
B
Baarraannggaayy
1.
2.
3.
28
2006
ZZoonnee
1.
2.
2006
29
3.
30
2006
Fig. 6-13 Main Menu: References: Business Permit: Tax, Fee and Other Charges
1.
Once selected, the system will display the TAX, FEE AND OTHER CHARGES page.
2006
31
3.
B
Buussiinneessss N
Naattuurree
1.
In the MAIN MENU panel, click on References Business Permit Business Nature.
2.
32
2006
Provide the description or name of the Line of Business and PSIC (Philippine Standard Industrial
Classification) Code on the DESCRIPTION and PSIC CODE input boxes respectively.
4.
A
Attttaacchhiinngg TTaaxx,, FFeeee,, oorr O
Otthheerr C
Chhaarrggeess
1.
You will notice that there are several links below the page:
Add new to add new tax, fee, or other charges
Taxes to add a tax type charges
Fees to add a fee type charges
Special Fees to add a special fee type charges
Back to List to view all defined taxes, fees, and other charges assigned to the Line of Business
2006
33
2.
3.
If you selected Formula, the system will display Mode input box. It has two selections:
34
2006
Maximum
100
200
300
Higher
Value/Amount
10.00
20.00
30.00
50.00
2.
Click on SAVE button and click on OK button on the pop-up confirmation to save your entries.
2006
35
You may copy an entire defined TFO from a particular Line of Business to
another Line of Business. To do this, while you are in the MASTER LIST OF
BUSINESS NATURE page, click on Copy From button. A pop-up window will
appear with a drop-down list. Select from this list the Line of Business you
wish to copy from and the system will display all defined TFO under that line
of business. You may select any of those TFO or just click on Check All link
to select all and click on Copy button.
Tax, fees, and other charges which are set as default will
not be accessed in the Business Nature module.
C
Chhaarrtt ooff A
Accccoouunnttss
1.
36
2006
2.
3.
2006
37
R
Reeqquuiirreem
meennttss
1.
2.
3.
38
2006
O
Ow
wnneerrsshhiipp TTyyppee
1.
.
Fig. 6-24 Main Menu: References: Ownership Type
2.
3.
4.
2006
39
C
CTTC
CS
Seettttiinnggss
1.
.
Fig. 6-26 Main Menu: References: CTC Settings
2.
3.
40
O
Occccuuppaannccyy TTyyppee
1.
2.
2006
41
3.
IInndduussttrryy S
Seeccttoorr
1.
2.
42
2006
3.
C
Ciittiizzeennsshhiipp
1.
2.
Type the nationality reference you wish to add to the system references.
2006
43
3.
E
Eccoonnoom
miicc A
Arreeaa
1.
2.
44
2006
3.
E
Eccoonnoom
miicc O
Orrggaanniizzaattiioonn
1.
2.
2006
45
3.
P
Peerrm
miitt N
Nuum
mbbeerr FFoorrm
maatt
1.
2.
46
2006
3.
LLoott P
PIIN
N
1.
2.
2006
47
3.
A
Annnnoouunncceem
meenntt
1.
2.
48
3.
IInntteerreesstt//S
Suurrcchhaarrggee
INTEREST FOR BUSINESS PERMIT
1.
2.
2006
49
- Taxes
- Taxes and Fees
- Taxes, Fees, and Other Charges
Payment Mode (Monthly, Quarterly, Semi-Annual, Annual) select when penalty would be applicable
Remarks (if any)
3.
50
2006
S
Siiggnnaattoorriieess
1.
2.
3.
2006
51
S
Siiggnnaattoorryy TTeem
mppllaatteess
1.
2.
3.
52
2006
FFA
AQ
QA
Addm
miinn
1.
2.
3.
2006
53
LLiinnkk A
Addm
miinn
1.
2.
3.
54
2006
G
Geenneerraall
1.
2.
Once selected, the system will display the GENERAL REFERENCE page.
2006
55
There are several options available, choose only those applicable to your LGU:
4.
5.
6.
56
2006
VII - Taxpayer/Owner
and CTC
The eBPLS system maintains a database of all inputted taxpayer information, may it be for a Community Tax
Certificate or Business Permit application. For example, an owner applied for a CTC and later on, for a business
permit. Since the details of the taxpayer have already been recorded in the system, an eBPLS user needs only to
search for the taxpayer/owner name and attach that information to the business permit application data.
TTaaxxppaayyeerr//O
Ow
wnneerr
1.
To add a taxpayer/owner detail, while currently on any Permit/CTC application module, click the Add New
link under Owner Information section.
2.
3.
4.
2006
57
C
CTTC
C IInnddiivviidduuaall
1.
2.
3.
If taxpayer/owner information has already been recorded previously, click on Search Taxpayer link, else Add
New Taxpayer link. (For new taxpayer/owner, refer to TAXPAYER/OWNER section regarding how to
input new taxpayer/owner information.)
Once taxpayer information has been added, click on SUBMIT button.
4.
58
2006
5.
6.
7.
8.
2006
59
C
CTTC
C C
Coorrppoorraattee
1.
2.
On the CTC BUSINESS INFORMATION page, click on Add New Business link.
3.
60
2006
4.
5.
6.
7.
2006
61
8.
62
2006
A
Apppplliiccaattiioonn
1.
2.
Register Business Owner under Owner Information section. (refer to Owner Registration) If existing, click
on Search link and attach the data.
2006
63
3.
Register Business Establishment by clicking the Add new link under Business Enterprise Information
section. If existing, click on Search link and attach the data.
On the LINE OF BUSINESS section, select and click the Line of Business you wish to add.
Input Capital Investment under the Capital Investment column or Gross under Last Years Gross
column.
For Renewal process, input 1 under Capital Investment and click on Save link.
Input Last Years Gross and click on Save link under the Action column.
6.
Page will refresh and updates the Line of Business table with the selected line of business added on the list.
BUSINESS REQUIREMENTS
7.
64
2006
Click on SAVE button to save the transaction or ASSESSMENT button if Assessment module is allowed to be
accessed.
2.
On BUSINESS PERMIT PROCESS page, locate the Owner or Business Establishment you wish to renew.
2006
65
3.
4.
66
2006
A
Asssseessssm
meenntt
1.
2.
3.
4.
System will automatically display the assess values of all computed Taxes, Fees, Other Charges and Penalties
(if applicable) and the distributed payable amounts based on preferred Payment Schedule.
2006
67
If there are Inputted Values, provide the value(s) and click on COMPUTE button
6.
68
2006
2006
69
A
Apppprroovvaall
1.
2.
3.
4.
70
Under APPROVAL DECISION section, select Approved or Rejected. You may provide additional
information on the Comments box.
2006
5.
P
Paayym
meenntt
1.
2.
On BUSINESS ENTERPRISE PERMIT PAYMENT page, select the Owner or Business Establishment
for payment.
2006
71
3.
4.
On PAYMENT FOR BUSINESS PERMIT page, click on Cash or Check under Payment Type.
72
For Cash:
o On Cash Payment pop-up window, input OR Number.
2006
Click on CLOSE button or Close this window [X] link to close the pop-up window.
For Check:
o On Check Payment pop-up window, input Check Number, Bank Name, Check Issued
Date, Remarks)
2006
73
5.
74
o Click on CLOSE button or Close this window [X] link to close the pop-up window.
On PAYMENT FOR BUSINESS PERMIT page, click on RELEASING button to proceed to
RELEASING module.
2006
CHECK CLEARING:
1.
2.
3.
2006
75
4.
5.
6.
76
2006
R
Reelleeaassiinngg
1.
2.
On BUSINESS ENTERPRISE PERMIT RELEASING page, select the Owner or Business Establishment
for permit printing.
3.
2006
77
IX - Reports
eBPLS can generate reports and forms. These reports and forms are either in HTML and PDF formats. It is highly
recommended that the machine or workstation on which eBPLS is running should have a pre-installed Acrobat
Reader. From the PDF viewer, users can print the report to any printer that has been pre-configured/installed in the
workstation/machine.
All reports require parameters to be inputted or selected before the report or forms can be printed/generated.
R
Reeppoorrttss
1.
2.
3.
4.
78
2006
5.
6.
V
Viieew
wiinngg//P
Prriinnttiinngg
FOR BUSINESS:
1.
2.
3.
4.
2006
79
3.
4.
FOR COLLECTIONS:
1.
2.
3.
4.
FOR SYTEMS:
1.
2.
80
2006
3.
4.
2006
81
X - Troubleshooting
"Give a man a fish, and you feed him for a day. Teach a man to fish, and you feed him for a
lifetime." Chinese proverb
Trying to track down and resolve technical problems on your computer is, undeniably, one of life's most frustrating
experiences. This troubleshooting section is designed to isolate whether the problem is related to the system
(eBPLS) or caused by your hardware, operating system, browser, virus, etc.
There is nothing more upsetting for a PC user than when there is a problem with their machine. This upset can turn
quickly to frustration when the problem seems to be impossible to solve, or even to understand. Every PC user has
experienced these feelings, but it is in most cases possible to both diagnose and correct most problems with the
typical PC. And with some help, you can usually do it yourself.
The most important resource you can have at your disposal when you are trying to troubleshoot a problem with your
PC is: experience. Those who have done a lot of work diagnosing and correcting problems with a wide variety of
PCs develop a knack for recognizing problem situations that they have seen before. They also learn (and invent)
techniques that make it possible for them to get to the root of a problem quickly.
Steps for troubleshooting:
(Beyond the scope of the system)
2.
3.
4.
5.
6.
7.
8.
82
2006
B
Buugg rreeppoorrttss
If you found a bug, send us the bug report and we will fix it provided you include enough diagnostic information for
us to go on. Your bug reports play an essential role in making eBPLS reliable.
The first thing we will do when you report a bug is tell you to upgrade to the newest version of eBPLS, and then see
if the problem reproduces. So youll probably save both of us time if you upgrade and test with the latest version
before sending in a bug report.
How to report bugs effectively
The first aim of a bug report is to let the developers see the failure with their own eyes. If you cant be with
them to make it fail in front of them, give them detailed instructions so that they can make it fail for
themselves.
In case the first aim doesnt succeed, and the developers cant see it failing themselves, the second aim of a
bug report is to describe what went wrong. Describe everything in detail. State what you saw, and also state
what you expected to see. Write down the error messages, especially if they have numbers in.
When your computer does something unexpected, freeze. Do nothing until youre calm, and dont do
anything that you think might be dangerous.
By all means try to diagnose the fault yourself if you think you can, but if you do, you should still report the
symptoms as well.
Be ready to provide extra information if the developers need it. If they didnt need it, they wouldnt be
asking for it. They arent being deliberately awkward. Have version numbers at your fingertips, because
they will probably be needed.
Write clearly. Say what you mean, and make sure it cant be misinterpreted.
2006
83
XI - Glossary
For Business Permits and Licensing (BPL)-specific
terminologies, please refer to the local revenue code of the
municipality. You can also download a copy from DILGs
website: www.dilg.gov.ph
Sources:
National Statistical Coordination Board http://www.nscb.gov.ph/
Department of Trade and Industry http://www.dti.gov.ph/ or http://business.gov.ph/
e-Community of Small and Medium Enterprises (SMEs) in the Philippines http://www.sme.com.ph
Barangay Micro Business Enterprises (BMBEs) Act of 2002 (Republic Act No. 9178)
Electronic Commerce Act of 2000 (Republic Act No. 8792)
Local Government Code of 1991 (Republic Act No. 7160)
Average Total Employment arrived at by dividing the total employment during the pay periods, nearest the middle
of each quarter (Feb. 15, May 15, Aug. 15, and Nov. 15) by four quarters. (National Statistics Office)
Business trade or commercial activity regularly engaged in as a means of livelihood or with a view to profit
Capital expenditures refer to the cost of acquisition of fixed assets acquired in 2001 whether or not full payments
have been made.
Capital Expenditures for Fixed Assets include cost of acquisition of new and used fixed assets, fixed assets
produced by the establishment for its own use, major alterations, additions and improvements to fixed assets,
whether done by others, or done on own account. (National Statistics Office)
Capital Expenditures/Outlays expenditures for the acquisition of fixed assets and other goods and services the
productive benefits of which extend beyond the fiscal year. These include investments in the capital stock of
Government Owned or Controlled Corporations and their subsidiaries and investments in public utilities and
loans outlays (Department of Budget and Management)
Capital Investment the amount of capital invested by a newly registered organization whether a corporation,
partnership or single proprietorship. (Bangko Sentral ng Pilipinas)
Capital Revenue proceeds from the sale of fixed or capital assets, such as land, building, machinery, stocks and
intangibles, including receipts of unrequited transfers for capital purposes from non-governmental sources.
(Department of Budget and Management)Cost all expenses whether paid or payable incurred during the year
including interest expenses and indirect taxes and other charges. Valuation is usually at market price, net of
discounts, rebates, returns and allowances. (National Statistics Office)
Capital Withdrawal the retirement and/or redemption of capital funds of business firms. (Bangko Sentral ng
Pilipinas)
Change in Inventories as a derived indicator is computed as the value of ending inventory less the value of
beginning inventory.
84
2006
2006
85
86
2006
XII - FAQ
FFrreeqquueennttllyy A
Asskkeedd Q
Quueessttiioonnss
1.
What are the types of business permit processes implemented by the system?
The system identified the per establishment and the per line of business processes. Business permits having
common taxes, fees and charges with one time collection and fixed amount are identified as processes by
establishment, while if all fees are distributed per line of business, there are no common fees with fixed amount
it is identified as processed by line of business. Remember to adopt the following settings in the "general"
reference. It is strongly recommended that these settings are done only on a one time basis during initial set-up
(a) For those businesses with per establishment the following should be selected in the Reference "General"
setting;
- Allow separate computation of taxes & fees. (Uncheck if payment per line of business is checked);
- Allow Payment Without Approval;
- Allow Waiving of Tax
(b) For those businesses with per line the following should be selected in the Reference "General" setting;
- Allow payment per line of business. (Uncheck if separate computation of taxes & fees is checked)
2.
Is there a default configuration setting per user in the User Manager module?
No, the system does not provide default setting per user. The LGU is given the privilege to select the various
access level of each authorized user of the system. This is set only through the system administrator.
3.
Can the system allow more than 1 user per user level (ex. TC officer, Application Officer, Assessment Officer,
Payment Officer, Approving Officer eBPLS Administrator, Root Administrator)?
Yes, two or more authorized users of the system may have the label of Assessment Officer etc. What define the
function of each user are the selected items which the user may have access to. This is set in the Settings-User
Manager module.
4.
Im using the system a few minutes ago, but when I returned to my workstation, I was "log-out" and Im now
having problem signing in. What do I do?
There could be a number of reasons why you can not log in. Check that your connection to the server is OK,
check that you are using the correct username and password, check that the server is up and running, but the
most probable reason is that your "Cookie Duration" expired. This feature is installed in the system to ensure
that idle workstations are automatically "lock-out", to prevent unauthorized users from accessing the system. It
is advised that you log-out whenever you leave your workstation. Contact your system administrator and ask
him to kick your "user".
5.
Im the system administrator, a lot of my eBPLS users are automatically "locked" out of the system. Much of
my time is spent to "kick" users. How can I simplify my life?
2006
87
Can I have varying values for a specific Tax, fees and other charges depending on the gross income of the
business establishments?
Yes, Tax, fees and other charges may have varying values depending on the specified gross income or other
variables as required in your tax code.
You may translate your tax code in terms of a formula with one or more variables, in this case select the
"Formula" computation type, or you may also translate your tax code in terms of a tax table with various
minimum and maximum ranges with fixed amount per range or with a formula per range, thus you should select
the "Range" computation type, or if its tax, fees and other charges are fixed, select the computation "Constant".
Remember that all your tax code may be translated in a formula, range or constant. If there is a will there is a
way mathematically.
7.
Im the payment officer and I am currently attending to a client, I have some questions to ask the Assessment
Officer, can I use the system to send a message to him?
The system doesn't have an Instant Messenger for user's but it does have an Announcement Module which can
provide information to all the user's through the System Administrator. Remember you message will be
broadcast to all workstations.
8.
Im the mayor and I have instructed the BPLO to remind tax payers of the due amount, Can the eBPLS help me
do this?
Yes. The eBPLS can send information via SMS provided that the SMS is activated, the LGU has the necessary
SMS modem, a SIM card with enough load, and tax payer's mobile numbers are recorded in the database.
9.
We just experienced a typhoon, the LGUs operation was closed for about a week, can I adjust/extend the
Schedule of Payments (due dates) in the system, as instructed by the SB/SP?
Yes, The Schedule of Payments should be changed by the administrator BEFORE any transaction (application,
assessment, approval, payment, release) is entered into the system. Therefore, this should be the first entry of
the day in the system/server.
10. The SB or SP has approved the new tax code; in effect we have to switch from per line to per establishment
processing as defined above, is this possible?
Yes, You need to make a backup of the existing ebpls site and database and assign a new site and db name
and install a new ebpls for the new per establishment processing. The disadvantage of switching is that data
from the old system will not be accessed in the new system. You would have to build-up from scratch or contact
NCC for technical support.
11. Can I change an application's Owner information, after it has been assessed?
Yes, owner's information can be changed anytime.
12. Can I edit an application's Business Enterprise information, after it has been assessed?
Yes, you can change the business information anytime EXCEPT the "Payment Mode", "Date Started" and
"Date Established"
88
2006
2006
89
90
2006
2006
91
XIII - Implementation
Action Plan
Listed below are the suggested activities, please include/specify for each activity the duration, resource requirements
and responsible person.
A. Pre-installation activities
1. Verify availability of server
2. Verify availability of workstations
3. Verify availability of Local area networking
4. Draft the Memo for the eBPLS Project Action Unit. Define chairman, vice, members and duties and
responsibilities
5. Putting it all together, schedule the following :
5.1 Orientation of PAU;
5.2 Installation;
5.3 Re-echo training for ebpls users; and
5.4 period of build-up.
5.5 acquisition of ICT resources;
6. With the PAU define the following :
6.1 Decide if each user of the system will have only one username or if each user's can have multiple
usernames depending on the various functions of the user.
6.2 draft a list of business nature of each tax, fees and other charges.
6.3 Determine Permit Number format. Either reset per year or continuous
6.4 Establish due dates for schedule of payments of each Tax, fees and other charges.
6.5 Prepare test data to be used for testing your installed system.
B. Installation activities System only (server already a installed eRPTS version)
1. Backup eRPTS site and database
2. store backup files in an external storage/device
3. Install ebpls "system only" (refer to ebpls user's manual for step-by-step procedure)
4. Configuration of ebpls system settings (file permissions, IP address configurations etc.)
5. Restore the eRPTS site and database, only when necessary, In case the eRPTS database or site was deleted,
corrupted or damaged during the process. Although, following the installation procedure of the "system
only" step-by-step will not damage, corrupt or delete the existing eRPTS.
6. Run the browser from the workstations and access eBPLS.
C. Database build-up activities
1. Configuration of Reference - General system settings
a. determine if per line or per establishment
b. Allow single permit line of business
c. *Allow Single Line Assessment (for per line)
d. Allow official receipt per line of business
e. Compare with back taxes for retirement
f. Compute tax from preceding payment schedule
92
2006
2.
3.
4.
5.
2006
93
94
http://tech.groups.yahoo.com/group/elgu-ebpls/.
Monitor issues and software updates on http://code.google.com/p/ebpls/.
2006
XIV - Appendix A
eeB
BP
PLLS
SP
Puubblliicc LLiicceennssee
Version 1.0 November 15, 2006
2002-2007 The National Computer Center. All rights reserved.
THE ACCOMPANYING PROGRAM IS PROVIDED UNDER THE TERMS OF THIS eBPLS PUBLIC LICENSE
(AGREEMENT). ANY USE, REPRODUCTION, DISTRIBUTION OR MODIFICATION OF THE PROGRAM
CONSTITUTES RECIPIENTS ACCEPTANCE OF THIS AGREEMENT AND ALL ITS TERMS AND
CONDITIONS FOR COPYING, DISTRIBUTING OR MODIFYING THE PROGRAM OR PRODUCING
LARGER WORK BASED ON IT. NOTHING OTHER THAN THIS LICENSE GRANTS YOU PERMISSION TO
MODIFY OR DISTRIBUTE THE PROGRAM OR ITS DERIVATIVE WORKS. IF YOU DO NOT ACCEPT
THESE TERMS AND CONDITIONS, DO NOT USE THE PROGRAM IN ANY FORM OR MANNER.
COMMERCIAL USERS MUST ADDITIONALLY EXECUTE THE AGREEMENT WITH AUTHORIZED
SIGNATURES.
1. DEFINITIONS
Original Program means the original version of the software accompanying this Agreement as released by the
National Computer Center, including source code, object code and documentation, if any. This pertains to the
electronic Business Permit and Licensing System of the National Computer Center.
Work based on the Original Program means any work containing the Original Program or any portion of it either
verbatim or with modifications and/or translated straightforwardly into another language.
Recipient means anyone who receives the Program under this Agreement, including all Contributors.
Covered Code means version of the Original Program or subsequent versions to which the terms of this
Agreement applies
Local Government Unit means the political subdivision of the State headed by a mayor or governor such as
cities, municipalities and provinces that are beneficiaries of the eLGU project.
Licensor means the National Computer Center and its assignees.
Licensee means the party who receives the eBPLS and has expressed acceptance of the terms of this license
agreement.
"Use" means an act of copying, editing, modifying, incorporating, distributing, and executing (or running) the
Original Program or a subset thereof, or any Work based on the Program. A Use of the Program or its subset or any
Work based on the Program in an application program or any Executable is defined as having these programs make
application programming interface (API) calls in any Larger Work to the Program or any portion of it in any form,
regardless of whether the Program or any portion of it is compiled and included in the Executable, or the Program as
a whole or any part thereof or the Larger Work reside in a shared library, loadable module, or dynamic link library
(DLL), and regardless of whether the application programs and the Program run on the same central processing unit
2006
95
(a) Use of the Original Program or a subset thereof in another work, modules or plug-ins, shared libraries, loadable
modules, dynamic link libraries (DLLs) that are sold or licensed commercially in accordance with the definition of
Commercial Use as defined in this License.
(b) Deployment of the Original Program or a subset thereof in another work on an Internet or Intranet for server-side
applications including, but not limited to, Commercial Uses as a part of World Wide Web services, or as a
downloadable plug-in or applets in Web browser or any client application.
(c) Use of the Program or a subset thereof in an application program used in any business-related activities,
including but not limited to industrial or laboratory testing, production or process control, product research and
development, factory automation, quality and inventory control, report generation, production planning and
executive or any level of decision making.
"Payment" (that you receive in the context of Commercial Use) means any form of monetary payment, securities
and certificates of deposits, rights to exercise options for future financial gain, payment in employee or any form of
benefits, promise or delivery of services, settlements of legal or commercial disputes, tangible materials and
anything or right of financial value now or in the future. Direct payments include, but are not limited to, a payment
for a copy of the Program or Larger Work, or for services or acts of using, modifying, developing or deploying the
Program or Larger Work. Indirect payments include, but are not limited to, inclusion of the Program or Larger Work
as a "no charge" or free "bundled" item in connection with services or product for which a payment is made. For the
purpose of this License, a single instance of Commercial Use for a product or a service classifies the entire use for
that product or service as Commercial Use, even if all other instances of uses are offered free of charge.
2. GRANT OF RIGHTS
Redistribution and use of the binary form of eBPLS with or without modification is permitted under the following
conditions:
a.) This license agreement must accompany the distribution of the Original Program or Work based on the Original
Program.
b.) A non-LGU recipient must obtain an expressed permission from the NCC and its assignees for said distribution
and subject to the terms and conditions that may be specified in the permission.
c.) If the distribution is through a third party, it must be accompanied by an expressed permission from the NCC
authorizing the third party to distribute the Original Program or Work based on the Original Program.
d.) The recipient may customize eBPLS, thus creating a Work based on the Program, provided that changes are
documented and must retain all copyright notices on the source code. The recipient that made the modification shall
provide NCC with the hard copy of the documents on which modifications were made. You must cause the system
to display these notices during execution of the Original Program or Work based on the Program. The recipient shall
furnish the NCC a copy of the Work based on the Program including its source code. The recipient that created the
Work based on the Program is presumed to have the appropriate licenses in the use of any external or non free
technologies upon which the Work based on the Program depends.
96
2006
3. LIMITATION OF LIABILITY
THIS SOFTWARE IS PROVIDED BY the National Computer Center "AS IS" AND ANY EXPRESS OR
IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT
SHALL THE National Computer Center or its assignees OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT,
INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT
NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR
PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY,
WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE)
ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE
POSSIBILITY OF SUCH DAMAGE. Support is subject to a separate agreement with the NCC.
Recipient agrees that eBPLS does not include updates and upgrades which may be available at the National
Computer Center under a separate support agreement.
5. TERMINATION
Recipients rights under this agreement shall terminate if it fails to comply with any of the material terms or
conditions of this Agreement. If the recipients rights under this agreement terminate, recipient agrees to cease use
and distribution of the program as soon as reasonably practicable.
6. PROPRIETARY RIGHTS
All intellectual property rights in the Program and documentation manuals are owned by the National Computer
Center and are protected by law, including but not limited to Philippine Copyright as well as other applicable laws
and international treaty provisions. All rights in the Original Program not expressly granted under this Agreement
are reserved.
2006
97
The eBPLS uses software the distribution of which is covered by their respective license agreements provided by
their trademark owners. Use of external libraries, framework and the like that are part of the eBPLS shall be
governed entirely by the terms and conditions of such license. By accepting this license agreement, you are also
accepting the additional terms and conditions, if any, set forth therein.
This product includes Fedora Core 4- the bundled Linux operating system which is freely available at
http://fedora.redhat.com.
Terms of license agreement is found at http://fedora.redhat.com/licenses/eula.html.
This product includes PHP, freely available at http://www.php.net. Terms of license agreement is found at
this URL: http://www.php.net/license/3_0.txt.
This product includes MySQL, available at http://mysql.com. The license for MySQL for this product is an
Optional GPL license Exception for PHP under the version 3.0 of the PHP license. Text of license agreement is at
http://www.mysql.com/products/licensing/opensource-license.html.
98
2006
XV - Appendix B
S
Saam
mppllee R
Reeppoorrttss
2006
99