LORENZO ROSA, CHRL

Toronto, ON T: (647) 409-4660 E: zoman64@gmail.com

Solutions-focused change catalyst with a track record of creating and following through with strategic plans and
building strong organizations through recruitment and by implementing solid Human Resources policies and
procedures. Experienced with Labour/Employee relations and Health & Safety in unionized and non-unionized
organizations in various industries including retail, oil & gas, healthcare and manufacturing. Also offers a
generalization in all facets and functions of Human Resources. Offers 20+ years of experience in various HR
Management positions, enacting cost-reducing strategies and policies for start-ups, as well as traditional
organizational structures with up to 12,000 employees.
Supports operational leaders with employee wellness, organizational design, staffing, incentive plans and change
management through acquisitions, integrations and consolidations. Proven ability to negotiate tactfully and
diplomatically, acting as a key negotiator and spokesperson during collective bargaining and arbitration hearings.
Areas of Proven Performance include:
Labour/ Employee Relations Change Management Negotiations & Mediations Strategic Planning
Performance Evaluation Staff Recruitment/Training/Coaching/ Termination Team Building
Regulatory Compliance & Employment Law HR Functional Project Management
Policy & Procedure Creation & Development Health & Safety Compensation & Benefits Payroll

NOTABLE CONTRIBUTIONS
Oversaw governing legislation for security guards in Ontario and developed a 40-hour required training program
that ensured employees understood and were compliant with all policies and requirements
Implemented a risk assessment program to be carried out at all job sites, improving the health and safety of all
employees by mitigating possible risks
Acted as a founding member of the WSIB Safety Group, which was responsible for curating and reviewing health
and safety programs to develop best practices; held quarterly meetings with various companies to deliver
presentations on a number of topics, including how to develop effective job descriptions and how to address trips
and falls in the workplace
Developed program that allowed the Company to bid on federal contracts that were trained as per CGSB;
developed manual and curriculum that went to the branches that required this and carried it forward
Successfully Negotiated First Collective Agreements in British Columbia, Alberta and Manitoba
Functioned as the team lead for the onboarding of 1200 people in 45 days; coordinated onboarding, developed
orientation training and delivered orientation to new staff on company policies and procedures
Conduct Early Safe Return to Work development, implementation, monitoring and evaluation; work closely with the
WSIB/WCB and injured workers to modify duties and ensure employees can return to work as soon as possible
Successfully audited branch contacts to review turnover and identify areas where the branch was losing money;
identified areas for cost savings and revamped site orientation, resulting in significant annual savings

PROFESSIONAL EXPERIENCE
G4S SECURE SOLUTIONS LTD. Toronto, ON

2002 2014

Director of Labour Relations

National Labour Relations and Health & Safety Manager
National Manager Labour Relations & Conflict Resolution
Regional Director of Human Resources
Human Resources Manager G.T.A. & Surrounding Areas

2012 2014
2011 2012
2009 2010
2003 2009
2002 2003

Functioned as a member of the Canadian Senior Management team and was accountable for overseeing all human
resources functions for 12,000 employees across Canada, including labour/management conflict resolution, health and
safety, training and development, onboarding and talent acquisition management. Acted as the frontline of escalation,
before issues were escalated to the VP of HR, by supporting all HR Directors. Built and maintained strong working
relationships with internal customers and external customers in various industries, including retail, commercial,
residential, government, corporate, oil & gas, logistics and healthcare.

PROFESSIONAL EXPERIENCE CONTINUED

Notable Contributions
Provided training, mentoring and development to all HR staff
Developed and implemented labour relation strategy and deployed, managed and administered all employee training
Acted as lead and/or advisor regarding all labour/management relations, grievance administration and
mediations/arbitrations inclusive of any health and safety issues across Canada
Lead, coordinated and advised on all tribunals, mediations and arbitrations regarding human rights, civil litigations,
labour and any health and safety concerns
Interpreted and administered 21 collective agreements across most provinces and the Yukon
Participated in and/or took the lead role in the negotiation of union contracts across Canada
Evaluated the feasibility of alternative dispute resolution, providing recommendations to senior management on the
establishment, continuation and termination of bargaining rights; assisted the VP of HR in developing bargaining
strategies consistent with the short and long-term needs of the organization
Managed employee relations, turnover management and awards programs; interpreted various information
funnels, such as employee satisfaction surveys, to promote positive employee engagement
Oversaw all Joint Health and Safety Committees, managed all WSIB/WCB and health and safety claims and
collaborated with Joint Health and Safety organizations across the country to stay updated with any changes
Previously Held Positions
Human Resources Manager / Payroll Manager | Wackenhut of Canada Ltd. Toronto/GTA, ON (1997-2002)
Human Resources Manager / Management Consultant | Olympus Security and Dog Training Toronto, ON (1986-1997)
Notable Contributions
Developed the companys return to work department and program; developed a program within the department that
allowed employees to complete modified work or office work and had the WSIB reevaluate the company, receiving a better
safety record Wackenhut of Canada Ltd.
Contributed to the national budget planning process, developed and analyzed core profit/loss reports, administered
payroll/billing and consulted nationwide on profitability and the effective use of personnel resources Wackenhut
of Canada Ltd.
Developed this company from a friends hobby into a sustainable business, creating and developing the companys HR
department, along with acting as a management consultant to the owners Olympus Security and Dog Training

EDUCATION & PROFESSIONAL DEVELOPMENT

Certified Human Resources Professional (CHRP) | Human Resources Professional Association (HRPA) (2003)
Certified Human Resources Leader (CHRL) | Human Resources Professional Association (HRPA) (2014)
Certified Production Officer Instructor (CPOI) | International Foundations for Protection Officers (IFPO) (2003)
Business Administration and Human Resource Management Diploma | Sheridan College (1996)
Security Clearance Level 2 Secret
Attend all Annual HRPA Conferences (2003-Present)
Attend various workshops, including H&S, Employee/Labour Relations, Team Building,
Leadership, Coaching, Conflict Resolution, Effective Recruitment

AWARDS & ACKNOWLEDGMENTS

National Safety Award | G4S Security Services (Canada) Ltd. (2008)
National Human Resources Award | G4S Security Services (Canada) Ltd. (2004)
National Human Resources Award | Group 4Falck Canada Ltd. (2003)
Airman of the Year Award (1984) |Canadian Air Reserves Helicopter Technician (1982-1992)
NCO of the Year Award (1980) | Royal Canadian Air Cadets (1977-1982)

PROFESSIONAL AFFILIATIONS
Member & Mentor | Human Resource Professional Association (HRPA) (2008-Present)
Steering Committee Member | WSIB Safety Group (2003-2009)
Certified Member (#CO9621) | Joint Health and Safety Committee (2002 Present)