How to improve Web-UI performance

Oliver Brenner 9 posts since Mar 1, 2009

How to improve Web-UI performance Feb 29, 2012 1:34 PM
Hi Folks!
I got a terrible problem at the moment, wich Im not able to solve. The Web-UI perfornance is absolutely slow
and often there are timeouts.
I checked if all icm-services are running and now they do so, but the problem is still there.
Has anyone of you experience in improving the web-ui performance?
Thanks and regards
Oliver
Tags: customer_relationship_management

Stephen Johannes 2,602 posts since Dec 8, 2009

Re: How to improve Web-UI performance Mar 12, 2009 2:09 PM
Oliver,
You might want to do a search on performance back to several months for some more specific ideas, but in
general the following guidelines apply:
1. How much memory does your CRM systems have? For Windows 64 bit based system, you probably
should have at least 16GB if running an ABAP+Java instance.
2. Look at your shared memory parameters on each app server. This should be set to at least 250M, but you
can get by 100M.
3. Have you done a complete SGEN on your CRM system? If not then don't even try to use the web
application.
Are you running in a dev or productive environment, what type of data volumes, etc, etc.
If you can provide more details about your environment than it is slow, you might get some better answers.
Take care,
Stephen

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How to improve Web-UI performance

John Stelling 92 posts since Oct 9, 2007

Re: How to improve Web-UI performance Jun 3, 2009 5:58 AM
Hey Stephen,
Which shared memory parameter are you referring to in this post?
I've been working on tweaking the memory parameters for awhile now, but still have not gotten it tuned
correctly.
thanks,

John

Nicolas Busson 902 posts since May 19, 2006

Re: How to improve Web-UI performance Jun 3, 2009 10:05 AM
Hi,
I think Stephen was talking about the following OSS note:
Note 1281896 - High Memory Consumption and CRM Webclient
Kind regards
Nicolas.

Oliver Brenner 9 posts since Mar 1, 2009

Re: How to improve Web-UI performance Feb 29, 2012 1:34 PM
Hi Stephen!
Thanks for your answer and you are totally right!
Our Hardware:
Harddrive 1,6 Terrabyte
8 Processors
32 Gig Memory
I did a complete SGEN for BSP and Webdynpros. Did you mean SGEN for all.
Its only a demosystem, where 2 Users are workin on, so the data volume is insignificant.
It would be fine, youre helping me.

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How to improve Web-UI performance

Thanks
Oliver

Stephen Johannes 2,602 posts since Dec 8, 2009

Re: How to improve Web-UI performance Mar 13, 2009 1:42 PM
Oliver,
Yep you need to SGEN everything on the system. Once you have done that and boosted the shared memory
buffer on the ABAP stack, it should take care of most things. However the first login to any of the webui
screens is going to be slow, but afterwards it should be faster.
In you case I think you just need to generate and tweak profile parameters to get things running. I have no
issues with our dev box which is similar in size. I will say until I got things up and running it was a little slow.
You also need to tweak your profile parameter timeouts, so that during the "first touch" of the code, you don't
time out.
Take care,
Stephen

Oliver Brenner 9 posts since Mar 1, 2009

Re: How to improve Web-UI performance Mar 18, 2009 4:35 PM
Hi Stephen!
Solved, Thanx al lot

Paparao Undavali 35 posts since Dec 7, 2006

Re: How to improve Web-UI performance Mar 31, 2009 5:12 AM
Hi
You can also one more thing to improve web ui peformance.
There is checkbox to enable fast performance mode with fewer UI features in the personalization. User can set
the flag.
Regards,
Paparao Undavali

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How to improve Web-UI performance

Matthias Zierke 3 posts since Jan 11, 2007

Re: How to improve Web-UI performance Jun 8, 2009 3:20 PM
Hello Oliver
Have collected OSS notes - might be able to help on performance issues:
CRM 2007
Note 1162685 - SAP CRM 2007 Webclient Performance
Note 1179315 - CRM Web UI: Backend performance of configurable tables/trees
Note 1162605 - Network performance for CRM 2007 Webclient

CRM 7.0
Note 1244479 - CRM WebClient: Runtime related issues
Find more Information:
http://www.sap-press.de/katalog/buecher/titel/gp/titelID-1923?GalileoSession=33323532A4.TgA8LH7I
Best Regards
Matthias

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